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  • Oracle BI Applications for Industry Sectors

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Oracle BI Applications already provide pre-built line-of-business analytic applications to over 4,000 customers: these expose the data otherwise locked inside ERP and CRM applications, giving the business user the analytics they need, and a greater ability to self-service ad-hoc queries. Now you can also take advantage of the pre-built Oracle BI Applications approach for industry sector specific analytics to streamline your client’s operations, offer better services, and increase profit margins. Find out more at http://www.oracle.com/us/solutions/business-analytics/analytic-applications/industry/overview/index.html. Retail Education Oracle Retail Merchandising Analytics Oracle Student Information Analytics Oracle Retail Customer Analytics Public Sector Financial Services Oracle Tax Analytics Oracle Financial Analytics Manufacturing Health Care Oracle Manufacturing Analytics Oracle Enterprise Healthcare Analytics Asset Intensive Oracle Clinical Development Analytics Oracle Enterprise Asset Management Analytics Oracle Operating Room Analytics Related Links Health Sciences Analytic Applications for Your Business Role Oracle Health Sciences Clinical Development Analytics Analytic Applications for Your Product Line Oracle Argus Analytics Oracle Business Intelligence Tools and Technology Communication Oracle Exalytics In-Memory Machine "The adoption of Oracle Financial Services Analytic Applications is of great significance to the bank's transition to more rigorous and risk-averse management practices."Yang Changxue, Project Manager Oracle Communications Data Model /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Deleted Partition Recovery

    - by ankur.trapasiya
    Recently i was installing ubuntu 12.04 on my system. There were 4 partitions on my system and i selected one of the four partition for the installation and chose the option of re sizing the partition. Initially my partition was of size 100+GB and i created another partition out of it of size 15GB (EXT4). Now the moment i changed this partition structure my original partition got lost along with its data and i am left with 50GB partition and 50GB unallocated free space. Now the data that i have lost is meant a lot to me and i want to recover that data. So is there any way i can recover it ? And i haven't checked "format" option while resizing the partition. Thanks in advance.

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  • Fast set indexing data structure for superset retrieval

    - by Asterios
    I am given a set of sets: {{a,b}, {a,b,c}, {a,c}, {a,c,f}} I would like to have a data structure to index those sets such that the following "lookup" is executed fast: find all supersets of a given set. For example, given the set {a,c} the structure would return {{a,b,c}, {a,c,f}, {a,c}} but not {a,b}. Any suggestions? Could this be done with a smart trie-like data structure storing sets after a proper sorting? This data structures is going to be queried a lot. Thus, I'm searching for a structure that might be expensive in build but rather fast to query.

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  • Recovering data from hard disk after an accidental Ubuntu reinstallation

    - by Saurabh Agarwal
    My computer got wiped accidentally due to a fresh Ubuntu installation. Since the drive contains very important data and codes, it would be really great if the same could be recovered. It is a 2TB hard drive which had Ubuntu 10.10 earlier. It now has a Ubuntu 12.04 installed on it (which I understand occupies ~4GB). The machine has been powered off since. The installation was done using a usb with the option where the previous ubuntu installation is removed. Since installation doesn't take a lot of time, I'm inclined to think that the disk wasn't completely formatted and that most of the data is still there. I have no experience with recovery and hence a detailed explanation is very helpful. NOTE: I can arrange an additional 2TB hard disk for copying data. My computer has a fast internet connection and I have other computers connected to the network which I may use to access the previous one as well.

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  • Out-Of-Memory while doing Core Data migration

    - by Kamchatka
    Hello, I'm migrating a CoreData model between two versions of an application. I was storing binary data as blobs in the previous version and I want to take them out of the blobs for performance. My issue is that during the migration it seems that Core Data loads everything into memory which leads to Low Memory Warnings and then to my app being killed. Apple documentation suggests the following : http://developer.apple.com/library/mac/documentation/Cocoa/Conceptual/CoreDataVersioning/Articles/vmCustomizingTheProcess.html#//apple_ref/doc/uid/TP40005510-SW9 However, it seems to rely on the fact that the large objects are applied different mapping. In my case, all the objects are basically the same and the same mapping has to be applied to each of them. I don't see in this case how I could apply their technique. How should I handle a migration with very large objects ?

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  • Serializing Data Structures in C

    - by src
    I've recently read three separate books on algorithms and data structures, tcp/ip socket programming, and programming with memory. The book about memory briefly discussed the topic of serializing data structures for the purposes of storing it to disk, or sending it across a network. I can't help but wonder why the the other two books didn't discuss serialization at all. After an unsuccessful web/book search I'm left wondering where I can find a good book/paper/tutorial on serializing data structures in C? Where or how did you learn it?

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  • How to expose an entity via alternate keys with spring data rest

    - by dan carter
    Spring-data-rest does a great job exposing entities via their primary key for GET, PUT and DELETE etc. operations. /myentityies/123 It also exposes search operations. /myentities/search/byMyOtherKey?myOtherKey=123 In my case the entities have a number of alternate keys. The systems calling us, will know the objects by these IDs, rather than our internal primary key. Is it possible to expose the objects via another URL and have the GET, PUT and DELETE handled by the built-in spring-data-rest controllers? /myentities/myotherkey/456 We'd like to avoid forcing the calling systems to have to make two requests for each update. I've tried playing with @RestResource path value, but there doesn't seem to be a way to add additional paths.

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  • Data structure supporting the following operations

    - by 500865
    I'm looking for a data structure for working with a set of data which is most efficient to do the following : Check whether an item has been categorized or not. (The categorized and uncategorized set are disjoint sets). Get the category of an item. Get all the items in a particular category. Get all the uncategorized items. Remove a particular item from the data set. I was thinking of having a Dictionary<String, Set<String>> to hold all the items in a given category, but that doesn't solve 2.

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  • Announcing Entity Framework Code-First (CTP5 release)

    - by ScottGu
    This week the data team released the CTP5 build of the new Entity Framework Code-First library.  EF Code-First enables a pretty sweet code-centric development workflow for working with data.  It enables you to: Develop without ever having to open a designer or define an XML mapping file Define model objects by simply writing “plain old classes” with no base classes required Use a “convention over configuration” approach that enables database persistence without explicitly configuring anything Optionally override the convention-based persistence and use a fluent code API to fully customize the persistence mapping I’m a big fan of the EF Code-First approach, and wrote several blog posts about it this summer: Code-First Development with Entity Framework 4 (July 16th) EF Code-First: Custom Database Schema Mapping (July 23rd) Using EF Code-First with an Existing Database (August 3rd) Today’s new CTP5 release delivers several nice improvements over the CTP4 build, and will be the last preview build of Code First before the final release of it.  We will ship the final EF Code First release in the first quarter of next year (Q1 of 2011).  It works with all .NET application types (including both ASP.NET Web Forms and ASP.NET MVC projects). Installing EF Code First You can install and use EF Code First CTP5 using one of two ways: Approach 1) By downloading and running a setup program.  Once installed you can reference the EntityFramework.dll assembly it provides within your projects.      or: Approach 2) By using the NuGet Package Manager within Visual Studio to download and install EF Code First within a project.  To do this, simply bring up the NuGet Package Manager Console within Visual Studio (View->Other Windows->Package Manager Console) and type “Install-Package EFCodeFirst”: Typing “Install-Package EFCodeFirst” within the Package Manager Console will cause NuGet to download the EF Code First package, and add it to your current project: Doing this will automatically add a reference to the EntityFramework.dll assembly to your project:   NuGet enables you to have EF Code First setup and ready to use within seconds.  When the final release of EF Code First ships you’ll also be able to just type “Update-Package EFCodeFirst” to update your existing projects to use the final release. EF Code First Assembly and Namespace The CTP5 release of EF Code First has an updated assembly name, and new .NET namespace: Assembly Name: EntityFramework.dll Namespace: System.Data.Entity These names match what we plan to use for the final release of the library. Nice New CTP5 Improvements The new CTP5 release of EF Code First contains a bunch of nice improvements and refinements. Some of the highlights include: Better support for Existing Databases Built-in Model-Level Validation and DataAnnotation Support Fluent API Improvements Pluggable Conventions Support New Change Tracking API Improved Concurrency Conflict Resolution Raw SQL Query/Command Support The rest of this blog post contains some more details about a few of the above changes. Better Support for Existing Databases EF Code First makes it really easy to create model layers that work against existing databases.  CTP5 includes some refinements that further streamline the developer workflow for this scenario. Below are the steps to use EF Code First to create a model layer for the Northwind sample database: Step 1: Create Model Classes and a DbContext class Below is all of the code necessary to implement a simple model layer using EF Code First that goes against the Northwind database: EF Code First enables you to use “POCO” – Plain Old CLR Objects – to represent entities within a database.  This means that you do not need to derive model classes from a base class, nor implement any interfaces or data persistence attributes on them.  This enables the model classes to be kept clean, easily testable, and “persistence ignorant”.  The Product and Category classes above are examples of POCO model classes. EF Code First enables you to easily connect your POCO model classes to a database by creating a “DbContext” class that exposes public properties that map to the tables within a database.  The Northwind class above illustrates how this can be done.  It is mapping our Product and Category classes to the “Products” and “Categories” tables within the database.  The properties within the Product and Category classes in turn map to the columns within the Products and Categories tables – and each instance of a Product/Category object maps to a row within the tables. The above code is all of the code required to create our model and data access layer!  Previous CTPs of EF Code First required an additional step to work against existing databases (a call to Database.Initializer<Northwind>(null) to tell EF Code First to not create the database) – this step is no longer required with the CTP5 release.  Step 2: Configure the Database Connection String We’ve written all of the code we need to write to define our model layer.  Our last step before we use it will be to setup a connection-string that connects it with our database.  To do this we’ll add a “Northwind” connection-string to our web.config file (or App.Config for client apps) like so:   <connectionStrings>          <add name="Northwind"          connectionString="data source=.\SQLEXPRESS;Integrated Security=SSPI;AttachDBFilename=|DataDirectory|\northwind.mdf;User Instance=true"          providerName="System.Data.SqlClient" />   </connectionStrings> EF “code first” uses a convention where DbContext classes by default look for a connection-string that has the same name as the context class.  Because our DbContext class is called “Northwind” it by default looks for a “Northwind” connection-string to use.  Above our Northwind connection-string is configured to use a local SQL Express database (stored within the \App_Data directory of our project).  You can alternatively point it at a remote SQL Server. Step 3: Using our Northwind Model Layer We can now easily query and update our database using the strongly-typed model layer we just built with EF Code First. The code example below demonstrates how to use LINQ to query for products within a specific product category.  This query returns back a sequence of strongly-typed Product objects that match the search criteria: The code example below demonstrates how we can retrieve a specific Product object, update two of its properties, and then save the changes back to the database: EF Code First handles all of the change-tracking and data persistence work for us, and allows us to focus on our application and business logic as opposed to having to worry about data access plumbing. Built-in Model Validation EF Code First allows you to use any validation approach you want when implementing business rules with your model layer.  This enables a great deal of flexibility and power. Starting with this week’s CTP5 release, EF Code First also now includes built-in support for both the DataAnnotation and IValidatorObject validation support built-into .NET 4.  This enables you to easily implement validation rules on your models, and have these rules automatically be enforced by EF Code First whenever you save your model layer.  It provides a very convenient “out of the box” way to enable validation within your applications. Applying DataAnnotations to our Northwind Model The code example below demonstrates how we could add some declarative validation rules to two of the properties of our “Product” model: We are using the [Required] and [Range] attributes above.  These validation attributes live within the System.ComponentModel.DataAnnotations namespace that is built-into .NET 4, and can be used independently of EF.  The error messages specified on them can either be explicitly defined (like above) – or retrieved from resource files (which makes localizing applications easy). Validation Enforcement on SaveChanges() EF Code-First (starting with CTP5) now automatically applies and enforces DataAnnotation rules when a model object is updated or saved.  You do not need to write any code to enforce this – this support is now enabled by default.  This new support means that the below code – which violates our above rules – will automatically throw an exception when we call the “SaveChanges()” method on our Northwind DbContext: The DbEntityValidationException that is raised when the SaveChanges() method is invoked contains a “EntityValidationErrors” property that you can use to retrieve the list of all validation errors that occurred when the model was trying to save.  This enables you to easily guide the user on how to fix them.  Note that EF Code-First will abort the entire transaction of changes if a validation rule is violated – ensuring that our database is always kept in a valid, consistent state. EF Code First’s validation enforcement works both for the built-in .NET DataAnnotation attributes (like Required, Range, RegularExpression, StringLength, etc), as well as for any custom validation rule you create by sub-classing the System.ComponentModel.DataAnnotations.ValidationAttribute base class. UI Validation Support A lot of our UI frameworks in .NET also provide support for DataAnnotation-based validation rules. For example, ASP.NET MVC, ASP.NET Dynamic Data, and Silverlight (via WCF RIA Services) all provide support for displaying client-side validation UI that honor the DataAnnotation rules applied to model objects. The screen-shot below demonstrates how using the default “Add-View” scaffold template within an ASP.NET MVC 3 application will cause appropriate validation error messages to be displayed if appropriate values are not provided: ASP.NET MVC 3 supports both client-side and server-side enforcement of these validation rules.  The error messages displayed are automatically picked up from the declarative validation attributes – eliminating the need for you to write any custom code to display them. Keeping things DRY The “DRY Principle” stands for “Do Not Repeat Yourself”, and is a best practice that recommends that you avoid duplicating logic/configuration/code in multiple places across your application, and instead specify it only once and have it apply everywhere. EF Code First CTP5 now enables you to apply declarative DataAnnotation validations on your model classes (and specify them only once) and then have the validation logic be enforced (and corresponding error messages displayed) across all applications scenarios – including within controllers, views, client-side scripts, and for any custom code that updates and manipulates model classes. This makes it much easier to build good applications with clean code, and to build applications that can rapidly iterate and evolve. Other EF Code First Improvements New to CTP5 EF Code First CTP5 includes a bunch of other improvements as well.  Below are a few short descriptions of some of them: Fluent API Improvements EF Code First allows you to override an “OnModelCreating()” method on the DbContext class to further refine/override the schema mapping rules used to map model classes to underlying database schema.  CTP5 includes some refinements to the ModelBuilder class that is passed to this method which can make defining mapping rules cleaner and more concise.  The ADO.NET Team blogged some samples of how to do this here. Pluggable Conventions Support EF Code First CTP5 provides new support that allows you to override the “default conventions” that EF Code First honors, and optionally replace them with your own set of conventions. New Change Tracking API EF Code First CTP5 exposes a new set of change tracking information that enables you to access Original, Current & Stored values, and State (e.g. Added, Unchanged, Modified, Deleted).  This support is useful in a variety of scenarios. Improved Concurrency Conflict Resolution EF Code First CTP5 provides better exception messages that allow access to the affected object instance and the ability to resolve conflicts using current, original and database values.  Raw SQL Query/Command Support EF Code First CTP5 now allows raw SQL queries and commands (including SPROCs) to be executed via the SqlQuery and SqlCommand methods exposed off of the DbContext.Database property.  The results of these method calls can be materialized into object instances that can be optionally change-tracked by the DbContext.  This is useful for a variety of advanced scenarios. Full Data Annotations Support EF Code First CTP5 now supports all standard DataAnnotations within .NET, and can use them both to perform validation as well as to automatically create the appropriate database schema when EF Code First is used in a database creation scenario.  Summary EF Code First provides an elegant and powerful way to work with data.  I really like it because it is extremely clean and supports best practices, while also enabling solutions to be implemented very, very rapidly.  The code-only approach of the library means that model layers end up being flexible and easy to customize. This week’s CTP5 release further refines EF Code First and helps ensure that it will be really sweet when it ships early next year.  I recommend using NuGet to install and give it a try today.  I think you’ll be pleasantly surprised by how awesome it is. Hope this helps, Scott

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • UPOS RFIDScanner data format

    - by Robert Snyder
    A lot of work that I do currently is based in the OPOS/UPOS world. My company has a device that can read 13.56Mhz tags (RFID), Smart Cards, and Mag Stripe cards. Up until somewhat recently I have only been working with RFID for a very specific scenario. That was to read UltraLight C and Desfire cards. These cards were all setup very specifically so that I could take the data read from those cards and force it into a MSR track2 format. The past couple of weeks, however, I have been working on reading RFID credit cards (since I have a Visa card I've been using mine), and Smart Card credit cards. (The visa card I have has both) In learning how to communicate with SmartCard and reading ISO7816 and EMVCO documents I became a little more familiar with how info is stored. But now I have a question regarding UPOS. The RFID data on my Visa is stored (and read) very similar to how the data is stored and read from the Smart Card on my Visa. Cool. Well in the UPOS spec for SmartCardRW the ReadData method returns a byte array. That's cool, I can just return all that data and then parse it as my heart desires. The RFID though has a LinkedList of Tags. Well this makes sense in terms of my Visa card (reminds me of a question I have in regards to SmartCard, but that is for another question) but what about ULC and Desfire, or for that matter any Mifare card. Pages, Files, Purses don't exactly fit the Tag profile. For instance lets just say I read pages 4-12 on my ULC card. Each page I read is 4 bytes long. Does this mean I have 9 tags in my LinkedList? Is my Tag id the page number? Or then how does that translate to Desfire? I open application 123456 and read file 1 and file 2, Do I have 2 tags? and if so what is my tag id? At least with my Visa I think that I have to use the Tag id (ex 5F24 for my expiration date) and value of {0x15, 0x10, 0x31} Part of me says yes..that makes sense. Another part of me says, "well if that is the case then why doesn't SmartCardRW have Tags?" So that is my question. How do I format my data from those different types of media? or is that the job of my Control Object (the application)? Is so how does it know? The only protocols I have are: // Summary: // Enumerates the available predefined RFID tag protocols the device supports. [Flags] public enum RFIDProtocols { EpcClass0 = 1, RFIDSdt0Plus = 2, EpcClass1 = 4, EpcClass1Gen2 = 8, EpcClass2 = 16, Iso14443A = 4096, Iso14443B = 8192, Iso15693 = 12288, Iso180006B = 16384, Other = 16777216, All = 1073741824, } If I use that well all of my cards that I have are all Iso14443A. I use the ATQA and the SAK to know what type of card I really have. There is no RFID property that lets me specify that. So I'm lost.

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  • Integrating WIF with WCF Data Services

    - by cibrax
    A time ago I discussed how a custom REST Starter kit interceptor could be used to parse a SAML token in the Http Authorization header and wrap that into a ClaimsPrincipal that the WCF services could use. The thing is that code was initially created for Geneva framework, so it got deprecated quickly. I recently needed that piece of code for one of projects where I am currently working on so I decided to update it for WIF. As this interceptor can be injected in any host for WCF REST services, also represents an excellent solution for integrating claim-based security into WCF Data Services (previously known as ADO.NET Data Services). The interceptor basically expects a SAML token in the Authorization header. If a token is found, it is parsed and a new ClaimsPrincipal is initialized and injected in the WCF authorization context. public class SamlAuthenticationInterceptor : RequestInterceptor {   SecurityTokenHandlerCollection handlers;   public SamlAuthenticationInterceptor()     : base(false)   {     this.handlers = FederatedAuthentication.ServiceConfiguration.SecurityTokenHandlers;   }   public override void ProcessRequest(ref RequestContext requestContext)   {     SecurityToken token = ExtractCredentials(requestContext.RequestMessage);     if (token != null)     {       ClaimsIdentityCollection claims = handlers.ValidateToken(token);       var principal = new ClaimsPrincipal(claims);       InitializeSecurityContext(requestContext.RequestMessage, principal);     }     else     {       DenyAccess(ref requestContext);     }   }   private void DenyAccess(ref RequestContext requestContext)   {     Message reply = Message.CreateMessage(MessageVersion.None, null);     HttpResponseMessageProperty responseProperty = new HttpResponseMessageProperty() { StatusCode = HttpStatusCode.Unauthorized };     responseProperty.Headers.Add("WWW-Authenticate",           String.Format("Basic realm=\"{0}\"", ""));     reply.Properties[HttpResponseMessageProperty.Name] = responseProperty;     requestContext.Reply(reply);     requestContext = null;   }   private SecurityToken ExtractCredentials(Message requestMessage)   {     HttpRequestMessageProperty request = (HttpRequestMessageProperty)  requestMessage.Properties[HttpRequestMessageProperty.Name];     string authHeader = request.Headers["Authorization"];     if (authHeader != null && authHeader.Contains("<saml"))     {       XmlTextReader xmlReader = new XmlTextReader(new StringReader(authHeader));       var col = SecurityTokenHandlerCollection.CreateDefaultSecurityTokenHandlerCollection();       SecurityToken token = col.ReadToken(xmlReader);                                        return token;     }     return null;   }   private void InitializeSecurityContext(Message request, IPrincipal principal)   {     List<IAuthorizationPolicy> policies = new List<IAuthorizationPolicy>();     policies.Add(new PrincipalAuthorizationPolicy(principal));     ServiceSecurityContext securityContext = new ServiceSecurityContext(policies.AsReadOnly());     if (request.Properties.Security != null)     {       request.Properties.Security.ServiceSecurityContext = securityContext;     }     else     {       request.Properties.Security = new SecurityMessageProperty() { ServiceSecurityContext = securityContext };      }    }    class PrincipalAuthorizationPolicy : IAuthorizationPolicy    {      string id = Guid.NewGuid().ToString();      IPrincipal user;      public PrincipalAuthorizationPolicy(IPrincipal user)      {        this.user = user;      }      public ClaimSet Issuer      {        get { return ClaimSet.System; }      }      public string Id      {        get { return this.id; }      }      public bool Evaluate(EvaluationContext evaluationContext, ref object state)      {        evaluationContext.AddClaimSet(this, new DefaultClaimSet(System.IdentityModel.Claims.Claim.CreateNameClaim(user.Identity.Name)));        evaluationContext.Properties["Identities"] = new List<IIdentity>(new IIdentity[] { user.Identity });        evaluationContext.Properties["Principal"] = user;        return true;      }    } A WCF Data Service, as any other WCF Service, contains a service host where this interceptor can be injected. The following code illustrates how that can be done in the “svc” file. <%@ ServiceHost Language="C#" Debug="true" Service="ContactsDataService"                 Factory="AppServiceHostFactory" %> using System; using System.ServiceModel; using System.ServiceModel.Activation; using Microsoft.ServiceModel.Web; class AppServiceHostFactory : ServiceHostFactory {    protected override ServiceHost CreateServiceHost(Type serviceType, Uri[] baseAddresses)   {     WebServiceHost2 result = new WebServiceHost2(serviceType, true, baseAddresses);     result.Interceptors.Add(new SamlAuthenticationInterceptor());                 return result;   } } WCF Data Services includes an specific WCF host of out the box (DataServiceHost). However, the service is not affected at all if you replace it with a custom one as I am doing in the code above (WebServiceHost2 is part of the REST Starter kit). Finally, the client application needs to pass the SAML token somehow to the data service. In case you are using any Http client library for consuming the data service, that’s easy to do, you only need to include the SAML token as part of the “Authorization” header. If you are using the auto-generated data service proxy, a little piece of code is needed to inject a SAML token into the DataServiceContext instance. That class provides an event “SendingRequest” that any client application can leverage to include custom code that modified the Http request before it is sent to the service. So, you can easily create an extension method for the DataServiceContext that negotiates the SAML token with an existing STS, and adds that token as part of the “Authorization” header. public static class DataServiceContextExtensions {        public static void ConfigureFederatedCredentials(this DataServiceContext context, string baseStsAddress, string realm)   {     string address = string.Format(STSAddressFormat, baseStsAddress, realm);                  string token = NegotiateSecurityToken(address);     context.SendingRequest += (source, args) =>     {       args.RequestHeaders.Add("Authorization", token);     };   } private string NegotiateSecurityToken(string address) { } } I left the NegociateSecurityToken method empty for this extension as it depends pretty much on how you are negotiating tokens from an existing STS. In case you want to end-to-end REST solution that involves an Http endpoint for the STS, you should definitely take a look at the Thinktecture starter STS project in codeplex.

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  • How to disable authentication schemes for WCF Data Services

    - by Schneider
    When I deployed my WCF Data Services to production hosting I started to get the following error (or similar depending on which auth schemes are active): IIS specified authentication schemes 'Basic, Anonymous', but the binding only supports specification of exactly one authentication scheme. Valid authentication schemes are Digest, Negotiate, NTLM, Basic, or Anonymous. Change the IIS settings so that only a single authentication scheme is used. Apparently WCF Data Services (WCF in general?) cannot handle having more than once authentication scheme active. OK so I am aware that I can disable all-but-one authentication scheme on the web application via IIS control panel .... via a support request!! Is there a way to specify a single authentication scheme on a per-service level in the web.config? I thought this might be as straight forward as making a change to <system.serviceModel> but... it turns out that WCF Data Services do not configure themselves in the web config. If you look at the DataService<> class it does not implement a [ServiceContract] hence you cannot refer to it in the <service><endpoint>...which I presume would be needed for changing its configuration via XML. P.S. Our host is using II6, but both solutions for IIS6 & IIS7 appreciated.

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  • Correctly assigning value to a Core Data attribute with an integer data-type

    - by Gordon Fontenot
    I'm missing something here, and feeling like an idiot about it. I'm using a UIPickerView in my app, and I need to assign the row number to a 32-bit integer attribute for a Core Data object. To do this, I am using this method: -(void)pickerView:(UIPickerView *)pickerView didSelectRow:(NSInteger)row inComponent:(NSInteger)component { object.integerValue = row; } This is giving me a warning: warning: passing argument 1 of 'setIntegerValue:' makes pointer from integer without a cast What am I mixing up here? --Edit 1-- Ok, so I can get rid of the warning by changing the method to do the following: NSNumber *number = [NSNumber numberWithInteger:row]; object.integerValue = rating; However, I still get a value of 0 for object.integerValue if I use NSLog to print it out. object.integerValue has a max value of 5, so I print out number instead, and then I'm getting a number above 62,000,000. Which doesn't seem right to me, since there are 5 rows. If I NSLog the row variable, I get a number between 0 and 5. So why do I end up with a completely different number after casting the number to NSNumber? --Edit 2-- Ok, so I'm realizing that there is some fundamental idea that I don't understand. I now understand that the 60 million + number can be cast back to the correct 0-5 number by using integerValue. So, it seems my question is how can I save an integer between 0-5 to the attribute if the NSNumber that is returned is over 60 million? Do I need to be using a different data type?

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  • Doubts About Core Data NSManagedObject Deep Copy

    - by Jigzat
    Hello everyone, I have a situation where I must copy one NSManagedObject from the main context into an editing context. It sounds unnecessary to most people as I have seen in similar situations described in Stackoverflow but I looks like I need it. In my app there are many views in a tab bar and every view handles different information that is related to the other views. I think I need multiple MOCs since the user may jump from tab to tab and leave unsaved changes in some tab but maybe it saves data in some other tab/view so if that happens the changes in the rest of the views are saved without user consent and in the worst case scenario makes the app crash. For adding new information I got away by using an adding MOC and then merging changes in both MOCs but for editing is not that easy. I saw a similar situation here in Stackoverflow but the app crashes since my data model doesn't seem to use NSMutableSet for the relationships (I don't think I have a many-to-many relationship, just one-to-many) I think it can be modified so I can retrieve the relationships as if they were attributes for (NSString *attr in relationships) { [cloned setValue:[source valueForKey:attr] forKey:attr]; } but I don't know how to merge the changes of the cloned and original objects. I think I could just delete the object from the main context, then merge both contexts and save changes in the main context but I don't know if is the right way to do it. I'm also concerned about database integrity since I'm not sure that the inverse relationships will keep the same reference to the cloned object as if it were the original one. Can some one please enlighten me about this?

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  • Binding Data to a TextBlock using Domain Data Source

    - by TFisher
    I have a map with hotspots for each state (done in Expression Blend). I capture each MouseEnter of the state (1 thru 50). I pass that into my Domain Data Source: Dim activebox As Path = TryCast(sender, Path) activebox.Fill = mouseOverColor Dim StateID As Integer = CInt(Right(activebox.Name, 2)) Dim _StateContext As New StateContext myDataGrid.ItemsSource = _StateContext.States _StateContext.Load(_StateContext.GetStateByStateIDQuery(StateID.Text)) The above works fine for a datagrid, listbox and even a dataform. But I created a popup with a stackpanel that has textblocks. popupStatesBox.DataContext = ?????????????? popupStatesBox.IsOpen = True 'popup does open but has no data -- popupStatesBox.xaml <Popup x:Name="popupStatsBox" Margin="8,35,0,8" DataContext="{Binding}" IsOpen="false" Width="268" HorizontalAlignment="Left"> <StackPanel x:Name="Layout" Background="Black"> <TextBlock x:Name="tbState" Text="{Binding StateName /> <TextBlock x:Name="tbAbbrev" Text="{Binding Abbreviation}" /> </StackPanel> </Popup> How do I get the textblocks to display the values from the _StateContext. StackPanel has DataContext but no ItemsSource. What am I missing?

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  • Design suggestion for expression tree evaluation with time-series data

    - by Lirik
    I have a (C#) genetic program that uses financial time-series data and it's currently working but I want to re-design the architecture to be more robust. My main goals are: sequentially present the time-series data to the expression trees. allow expression trees to access previous data rows when needed. to optimize performance of the data access while evaluating the expression trees. keep a common interface so various types of data can be used. Here are the possible approaches I've thought about: I can evaluate the expression tree by passing in a data row into the root node and let each child node use the same data row. I can evaluate the expression tree by passing in the data row index and letting each node get the data row from a shared DataSet (currently I'm passing the row index and going to multiple synchronized arrays to get the data). Hybrid: an immutable data set is accessible by all of the expression trees and each expression tree is evaluated by passing in a data row. The benefit of the first approach is that the data row is being passed into the expression tree and there is no further query done on the data set (which should increase performance in a multithreaded environment). The drawback is that the expression tree does not have access to the rest of the data (in case some of the functions need to do calculations using previous data rows). The benefit of the second approach is that the expression trees can access any data up to the latest data row, but unless I specify what that row is, I'll have to iterate through the rows and figure out which one is the last one. The benefit of the hybrid is that it should generally perform better and still provide access to the earlier data. It supports two basic "views" of data: the latest row and the previous rows. Do you guys know of any design patterns or do you have any tips that can help me build this type of system? Should I use a DataSet to hold and present the data, or are there more efficient ways to present rows of data while maintaining a simple interface? FYI: All of my code is written in C#.

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  • Implementation of "Automatic Lightweight Migration" for Core Data (iPhone)

    - by RickiG
    Hi I would like to make my app able to do an automatic lightweight migration when I add new attributes to my core data model. In the guide from Apple this is the only info on the subject I could find: Automatic Lightweight Migration To request automatic lightweight migration, you set appropriate flags in the options dictionary you pass in addPersistentStoreWithType:configuration:URL:options:error:. You need to set values corresponding to both the NSMigratePersistentStoresAutomaticallyOption and the NSInferMappingModelAutomaticallyOption keys to YES: NSError *error; NSURL *storeURL = <#The URL of a persistent store#>; NSPersistentStoreCoordinator *psc = <#The coordinator#>; NSDictionary *options = [NSDictionary dictionaryWithObjectsAndKeys: [NSNumber numberWithBool:YES], NSMigratePersistentStoresAutomaticallyOption, [NSNumber numberWithBool:YES], NSInferMappingModelAutomaticallyOption, nil]; if (![psc addPersistentStoreWithType:<#Store type#> configuration:<#Configuration or nil#> URL:storeURL options:options error:&error]) { // Handle the error. } My NSPersistentStoreCoordinator is initialized in this way: - (NSPersistentStoreCoordinator *)persistentStoreCoordinator { if (persistentStoreCoordinator != nil) { return persistentStoreCoordinator; } NSURL *storeUrl = [NSURL fileURLWithPath: [[self applicationDocumentsDirectory] stringByAppendingPathComponent: @"FC.sqlite"]]; NSError *error = nil; persistentStoreCoordinator = [[NSPersistentStoreCoordinator alloc] initWithManagedObjectModel:[self managedObjectModel]]; if (![persistentStoreCoordinator addPersistentStoreWithType:NSSQLiteStoreType configuration:nil URL:storeUrl options:nil error:&error]) { NSLog(@"Unresolved error %@, %@", error, [error userInfo]); abort(); } return persistentStoreCoordinator; } I am having trouble seeing where and how I should add the Apple code to get the Automatic Lightweight Migration working?

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  • How to represent a Rubik's Cube in a data structure

    - by Mel
    I am just curious, how will you guys create a data structure for a rubik's cube with X number of sides. Things to consider: - the cube can be of any size - it is a rubik's cube! so layers can be rotated (in all three axes) and a plus question: using the data structure, how can we know if a certain cube in a certain state is solvable? I have been struggling with this question my self and haven't quite found the answer yet.

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  • SQL SERVER – What is MDS? – Master Data Services in Microsoft SQL Server 2008 R2

    - by pinaldave
    What is MDS? Master Data Services helps enterprises standardize the data people rely on to make critical business decisions. With Master Data Services, IT organizations can centrally manage critical data assets company wide and across diverse systems, enable more people to securely manage master data directly, and ensure the integrity of information over time. (Source: Microsoft) Today I will be talking about the same subject at Microsoft TechEd India. If you want to learn about how to standardize your data and apply the business rules to validate data you must attend my session. MDS is very interesting concept, I will cover super short but very interesting 10 quick slides about this subject. I will make sure in very first 20 mins, you will understand following topics Introduction to Master Data Management What is Master Data and Challenges MDM Challenges and Advantage Microsoft Master Data Services Benefits and Key Features Uses of MDS Capabilities Key Features of MDS This slides decks will be followed by around 30 mins demo which will have story of entity, hierarchies, versions, security, consolidation and collection. I will be tell this story keeping business rules in center. We take one business rule which will be simple validation rule and will make it much more complex and yet very useful to product. I will also demonstrate few real life scenario where I will be talking about MDS and its usage. Do not miss this session. At the end of session there will be book awarded to best participant. My session details: Session: Master Data Services in Microsoft SQL Server 2008 R2 Date: April 12, 2010  Time: 2:30pm-3:30pm SQL Server Master Data Services will ship with SQL Server 2008 R2 and will improve Microsoft’s platform appeal. This session provides an in depth demonstration of MDS features and highlights important usage scenarios. Master Data Services enables consistent decision making by allowing you to create, manage and propagate changes from single master view of your business entities. Also with MDS – Master Data-hub which is the vital component helps ensure reporting consistency across systems and deliver faster more accurate results across the enterprise. We will talk about establishing the basis for a centralized approach to defining, deploying, and managing master data in the enterprise. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Business Intelligence, Data Warehousing, MVP, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology Tagged: TechEd, TechEdIn

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  • SQLAuthority News – SQL Server Technical Article – The Data Loading Performance Guide

    - by pinaldave
    The white paper describes load strategies for achieving high-speed data modifications of a Microsoft SQL Server database. “Bulk Load Methods” and “Other Minimally Logged and Metadata Operations” provide an overview of two key and interrelated concepts for high-speed data loading: bulk loading and metadata operations. After this background knowledge, white paper describe how these methods can be [...]

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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  • Truly understand the threshold for document set in document library in SharePoint

    - by ybbest
    Recently, I am working on an issue with threshold. The problem is that when the user navigates to a view of the document library, it displays the error message “list view threshold is exceeded”. However, in the view, it has no data. The list view threshold limit is 5000 by default for the non-admin user. This limit is not the number of items returned by your query; it is the total number of items the database needs to read to calculate the returned result set. So although the view does not return any result but to calculate the result (no data to show), it needs to access more than 5000 items in the database. To fix the issue, you need to create an index for the column that you use in the filter for the view. Let’s look at the problem in details. You can download a solution to replicate this issue here. 1. Go to Central Admin ==> Web Application Management ==>General Settings==> Click on Resource Throttling 2. Change the list view threshold in web application from 5000 to 2000 so that I can show the problem without loading more than 5000 items into the list. FROM TO 3. Go to the page that displays the approved view of the Loan application document set. It displays the message as shown below although I do not have any data returned for this view. 4. To get around this, you need to create an index column. Go to list settings and click on the Index columns. 5. Click on the “Create a new index” link. 6. Select the LoanStatus field as I use this filed as the filter to create the view. 7. After the index is created now I can access the approved view, as you can see it does not return any data. Notes: List View Threshold: Specify the maximum number of items that a database operation can involve at one time. Operations that exceed this limit are prohibited. References: SharePoint lists V: Techniques for managing large lists Manage large SharePoint lists for better performance http://blogs.technet.com/b/speschka/archive/2009/10/27/working-with-large-lists-in-sharepoint-2010-list-throttling.aspx

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  • BPM Industry papers Financial Services & Insurance & Retail and BPM additional material

    - by JuergenKress
    Whitepaper: BPM for Financial Services Oracle BPM for Insurance Oracle BPM for Retail BPM 11g Patterns and Practices in Industry BPM Without Barriers Assessment: BPM Maturity - Online Self Assessment - Link New Book: "Oracle BPM Suite 11g: Advanced BPMN Topics" by Mark Nelson and Tanya Williams - Packt Publishing SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,BPM FSI,BPM Insurance,BPM retail,BPM industries,BPM without barriers,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Big DataData Mining with Hive – What is Hive? – What is HiveQL (HQL)? – Day 15 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the operational database in Big Data Story. In this article we will understand what is Hive and HQL in Big Data Story. Yahoo started working on PIG (we will understand that in the next blog post) for their application deployment on Hadoop. The goal of Yahoo to manage their unstructured data. Similarly Facebook started deploying their warehouse solutions on Hadoop which has resulted in HIVE. The reason for going with HIVE is because the traditional warehousing solutions are getting very expensive. What is HIVE? Hive is a datawarehouseing infrastructure for Hadoop. The primary responsibility is to provide data summarization, query and analysis. It  supports analysis of large datasets stored in Hadoop’s HDFS as well as on the Amazon S3 filesystem. The best part of HIVE is that it supports SQL-Like access to structured data which is known as HiveQL (or HQL) as well as big data analysis with the help of MapReduce. Hive is not built to get a quick response to queries but it it is built for data mining applications. Data mining applications can take from several minutes to several hours to analysis the data and HIVE is primarily used there. HIVE Organization The data are organized in three different formats in HIVE. Tables: They are very similar to RDBMS tables and contains rows and tables. Hive is just layered over the Hadoop File System (HDFS), hence tables are directly mapped to directories of the filesystems. It also supports tables stored in other native file systems. Partitions: Hive tables can have more than one partition. They are mapped to subdirectories and file systems as well. Buckets: In Hive data may be divided into buckets. Buckets are stored as files in partition in the underlying file system. Hive also has metastore which stores all the metadata. It is a relational database containing various information related to Hive Schema (column types, owners, key-value data, statistics etc.). We can use MySQL database over here. What is HiveSQL (HQL)? Hive query language provides the basic SQL like operations. Here are few of the tasks which HQL can do easily. Create and manage tables and partitions Support various Relational, Arithmetic and Logical Operators Evaluate functions Download the contents of a table to a local directory or result of queries to HDFS directory Here is the example of the HQL Query: SELECT upper(name), salesprice FROM sales; SELECT category, count(1) FROM products GROUP BY category; When you look at the above query, you can see they are very similar to SQL like queries. Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Pig. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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