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• How to Disable the Animations on the Windows 8 Start Screen

  - by Usman

  Who doesn’t love animations? They make everything look so cool. But in some cases, animations are a distraction, and the same is true for Windows 8′s start screen (the “Modern UI”). Fortunately, there’s a very simple way to disable all those animations. Keep reading to find out how it’s done. The animations are especially noticeable when you switch from the good ol’ peaceful desktop to the start screen by pressing the winkey. I don’t know about you, but it feels like I’m getting dizzy by watching all those crazy animations over and over again. People have found out ways to enhance the start screen animations, add delay to various elements and stuff like that. But we’re going the other way, disabling the animations completely. To do so, log in, and when the start screen appears, type “Computer” (it will pop up in the search results before you’ve even finished typing). Our Geek Trivia App for Windows 8 is Now Available Everywhere How To Boot Your Android Phone or Tablet Into Safe Mode HTG Explains: Does Your Android Phone Need an Antivirus?

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• How to Boot a VMware Virtual Machine from a USB Drive

  - by Usman

  Do you have an OS installed on your USB thumb drive? Booting from it in a VM is now possible, you’ll just have to use a simple trick to get it to work. Last week we showed you how to put Ubuntu on a USB drive in a separate partition, and we also discussed working with VMware Player (our favourite VM Client). But have you ever tried booting from a USB drive in VMWare? It doesn’t allow doing so, but we will force it to boot from a USB, with a bit of old geekery. If you remember, we have showed you how to boot from a USB drive even if your old PC doesn’t allow booting from one. That’s right, using Plop Boot Manager. All we need to do is to load the Plop ISO in VMware, attach and enable the USB drive in VMware, and finally select the USB option in Plop Boot Manager to boot from the USB. So, visit the Plop boot manager download site. HTG Explains: When Do You Need to Update Your Drivers? How to Make the Kindle Fire Silk Browser *Actually* Fast! Amazon’s New Kindle Fire Tablet: the How-To Geek Review

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• Facebook - Filter Page posts by #hashtag [on hold]

  - by beppe9000

  I'm trying to gather all the posts (official posts and people's posts) on my page which contain a specified #tag, to later show them on website. But I've no clue on how to accomplish this. Is there any API capable of this or anything else that could help? I basically need to get all those posts IDs looping spidering trought them for my hashtag. I'm planning to do this server-side so PHP is my choice.

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• How to use a list of values in Excel as filter in a query

  - by Luca Zavarella

  It often happens that a customer provides us with a list of items for which to extract certain information. Imagine, for example, that our clients wish to have the header information of the sales orders only for certain orders. Most likely he will give us a list of items in a column in Excel, or, less probably, a simple text file with the identification code:     As long as the given values ??are at best a dozen, it costs us nothing to copy and paste those values ??in our SSMS and place them in a WHERE clause, using the IN operator, making sure to include the quotes in the case of alphanumeric elements (the database sample is AdventureWorks2008R2): SELECT * FROM Sales.SalesOrderHeader AS SOH WHERE SOH.SalesOrderNumber IN ( 'SO43667' ,'SO43709' ,'SO43726' ,'SO43746' ,'SO43782' ,'SO43796') Clearly, the need to add commas and quotes becomes an hassle when dealing with hundreds of items (which of course has happened to us!). It’d be comfortable to do a simple copy and paste, leaving the items as they are pasted, and make sure the query works fine. We can have this commodity via a User Defined Function, that returns items in a table. Simply we’ll provide the function with an input string parameter containing the pasted items. I give you directly the T-SQL code, where comments are there to clarify what was written: CREATE FUNCTION [dbo].[SplitCRLFList] (@List VARCHAR(MAX)) RETURNS @ParsedList TABLE ( --< Set the item length as your needs Item VARCHAR(255) ) AS BEGIN DECLARE --< Set the item length as your needs @Item VARCHAR(255) ,@Pos BIGINT --< Trim TABs due to indentations SET @List = REPLACE(@List, CHAR(9), '') --< Trim leading and trailing spaces, then add a CR\LF at the end of the list SET @List = LTRIM(RTRIM(@List)) + CHAR(13) + CHAR(10) --< Set the position at the first CR/LF in the list SET @Pos = CHARINDEX(CHAR(13) + CHAR(10), @List, 1) --< If exist other chars other than CR/LFs in the list then... IF REPLACE(@List, CHAR(13) + CHAR(10), '') <> '' BEGIN --< Loop while CR/LFs are over (not found = CHARINDEX returns 0) WHILE @Pos > 0 BEGIN --< Get the heading list chars from the first char to the first CR/LF and trim spaces SET @Item = LTRIM(RTRIM(LEFT(@List, @Pos - 1))) --< If the so calulated item is not empty... IF @Item <> '' BEGIN --< ...insert it in the @ParsedList temporary table INSERT INTO @ParsedList (Item) VALUES (@Item) --(CAST(@Item AS int)) --< Use the appropriate conversion if needed END --< Remove the first item from the list... SET @List = RIGHT(@List, LEN(@List) - @Pos - 1) --< ...and set the position to the next CR/LF SET @Pos = CHARINDEX(CHAR(13) + CHAR(10), @List, 1) --< Repeat this block while the upon loop condition is verified END END RETURN END At this point, having created the UDF, our query is transformed trivially in: SELECT * FROM Sales.SalesOrderHeader AS SOH WHERE SOH.SalesOrderNumber IN ( SELECT Item FROM SplitCRLFList('SO43667 SO43709 SO43726 SO43746 SO43782 SO43796') AS SCL) Convenient, isn’t it? You can find the script DBA_SplitCRLFList.sql here. Bye!!

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• Dynamic filter expressions in an OpenAccess LINQ query

  We had some support questions recently where our customers had the need to combine multiple smaller predicate expressions with either an OR or an AND  logical operators (these will be the || and && operators if you are using C#). And because the code from the answer that we sent to these customers is very interesting, and can easily be refactorred into something reusable, we decided to write this blog post. The key thing that one must know is that if you want your predicate to be translated by OpenAccess ORM to SQL and executed on the server you must have a LINQ Expression that is not compiled. So, let’s say that you have these smaller predicate expressions: Expression<Func<Customer, bool>> filter1 = c => c.City.StartsWith("S");Expression<Func<Customer, bool>> filter2 = c => c.City.StartsWith("M");Expression<Func<Customer, bool>> filter3 = c => c.ContactTitle == "Owner"; And ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• using grep with pipe and ampersand to filter errors from find

  - by HKK

  I am using cygwin to find a file on the cygdrive. However I need to suppress the permission denied messages (otherwise the results get hidden in the error messages). The following command works: find -name 'myfile.*' |& grep -v "Permission denied" I don't understand why the ampersand needs to be put into this command, would have expected this to work but it doesn't. find -name 'myfile.*' | grep -v "Permission denied" Please explain the meaning of the ampersand.

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• Second display freaks out when waking from sleep

  - by inkedmn

  I have two laptops, an older white MacBook and a brand new Macbook Pro. When either computer is on my desk, I connect it to a second, widescreen display (Acer, a couple years old, uses DVI). The Macbook connects via mini DVI and the MBP connects via mini displayport. When the Macbook is connected and everything goes to sleep, I'm able to wake the machine and both displays in the normal way and everything is fine. Sometimes, when waking the MBP, the laptop and primary display are fine, but the second display shows a bunch of static. If I restart the display, everything's fine. This probably happens 70% of the time when the MBP goes to sleep while connected to this display. Any idea what could be causing this?

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• No picture on HDMI Output from a Pioneer 921 AV Receiver to a Projector

  - by Alexey Kulikov

  I am trying hard to tackle a what seemed to be simple problem if wiring my setup together. The setup: Mac Mini (2011) with HDMI Output Pioneer 921 K AV Receiver Acer HD Projector (HDMI) When I hook up my Mac Mini directly to the Projector with a 30 foot (10 meter) HDMI Cable everything is just fine. The picture is sharp and the colors brilliant. However, when I send HDMI to the receiver (into the BD HDMI Input) then I get absolutely no HDMI output to the projector, it keeps saying "no signal". Is there perhaps some magic combination of setup buttons that may help me resolve this problem?

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• How to filter a funnel by product?

  - by Ryan

  Let's say I'm tracking a conversion like the following: View product > Customize > Finish order When I push the the above events, I also push a product ID and name attached to it, hoping that I could segment by that, but I can't figure out how. I want to view the conversion per product, not generally. Does anyone know if this is possible with Google Analytics? If not, please suggest other solutions.

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• LINQ/LAMBDA filter query by date [on hold]

  - by inquisitive_one

  I'm trying to use LINQ to SQL to retrieve earnings data for a particular date range. Currently the table is set up as follows: Comp Eps Year Quarter IBM .5 2012 2 IBM .65 2012 3 IBM .60 2012 4 IBM .5 2011 2 IBM .7 2013 1 IBM .8 2013 2 Except for Eps, all fields have a data type of string or char. Eps has a data type of double. Here's my code: var myData = myTable .Where(t => t.Comp.Equals("IBM") && Convert.Int32(string.Format("{0}{1}", t.Year, t.Quarter)) <= 20131); I get the following error when I tried that code: Method 'System.String Format(System.String, System.Object, System.Object)' has no supported translation to SQL How can I select all Eps that has a year & quarter less than "20132" using a lambda expression?

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• What is an Acer Converter Port?

  - by ShadowHero

  What is this port "Acer Converter Port"? Very little information can be found on the internet. It's basically the same as miniDP? Can I connect a monitor like Dell U2713H on this one? EDIT From this page: http://acer.custhelp.com/app/answers/detail/a_id/30837/~/frequently-asked-questions-on-the-aspire-r7-series 9. Can I connect a DisplayPort monitor to the Acer Converter Port? The Acer Converter Port uses the same physical port as a Mini DisplayPort, but is designed to connect to an Acer proprietary cable. If you connect a DisplayPort monitor, Acer cannot guarantee the functionality of the monitor. No damage should occur to either monitor or notebook by connecting a Mini DisplayPort cable. So, the question is, can someone confirm this will work for sure?

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• Bayesian content filter for vbulletin [on hold]

  - by mc0e

  I've been tasked with coming up with a tool to automatically flag some posts for moderator attention on a large vbulletin forum. It's not spam per se, but the task has a lot in common with the sort of handling that might be done by a spam protection plugin (a mod in vbulletin speak). There's only so much I can say, but the task does not involve bad users, so much as particular kinds of posts which the moderators need to be aware of. Filtering out user registrations and links is therefore not useful, and we are talking about posts by real human users. What I'm looking for is an existing bayesian classification plugin, or something that I can study to get an understanding of how to do the vbulletin side of the interface in order to build such a thing. Ie I'd need ways for moderators to list flagged posts, and to correct the classification of posts which have been mis-classified. Ideally I want a 3 way split with an "unsure" category in order to reduce what has to be reviewed to find any mis-classifications. Any pointers? I've searched around a bit, and so far what I've found has been more or less entirely targetted at intervening in sign-ups (mostly using stopforumspam), captchas, and use of external services like akismet which are spam specific. I'm also considering an external solution, which might be ableto be interfaced i

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• CFilterEdit: Use Regular Expressions to Filter Your Input

  The definitive approach to filtering input text. Includes configurable error display.

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• GLSL custom interpolation filter

  - by Cyan

  I'm currently building a fragment shader which is using several textures to render the final pixel color. The textures are not really textures, they are in fact "input data" to be used in the formula to generate the final color. The problem I've got is that the texture are getting bi-linear-filtered, and therefore the input data as well. This results in many unwanted side-effects, especially when final rendered texture is "zoomed" compared to original resolution. Removing the side effect is a complex task, and only result in "average" rendering. I was thinking : well, all my problems seems to come from the "default" bi-linear filtering on these input data. I can't move to GL_NEAREST either, since it would create "blocky" rendering. So i guess the better way to proceed is to be fully in charge of the interpolation. For this to work, i would need the input data at their "natural" resolution (so that means 4 samples), and a relative position between the sampled points. Is that possible, and if yes, how ? [EDIT] Since i started this question, i found this internet entry, which seems to (mostly) answer my needs. http://www.gamerendering.com/2008/10/05/bilinear-interpolation/ One aspect of the solution worry me though : the dimensions of the texture must be provided in an argument. It seems there is no way to "find this information transparently". Adding an argument into the rendering pipeline is unwelcomed though, since it's not under my responsibility, and translates into adding complexity for others.

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• Ubuntu Audio Pitch Shifting filter

  - by user777305

  I'm currently developing a video player software which intended to be an embeedded player. I'm using Java with VLCJ library for the video player. What i'm looking is a way, something to transform the audio output to make the output sound as oldman or a kid (pitch shifting, i guess is the name). VLC have this when enabling time stretch, but the video play speed is affected (slower to get oldman sound, but fast-forward-alike to get kid voice effect. Is there any solutions for this? I don't find this feature on VLC(J), so i think what i need is the audio output of the ubuntu itself (Ubuntu 12.04) to do this job. something like filtering audio output system wide. Any software or setting to do this? it also need to be controllable via command line to provide realtime effect changing. Thanks in advance.

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• How to Filter Out Potential Backlink Recipients in a Well Planned Link Building Campaign

  A Complete Guide to Finding the Best Backlink Sources for Your Link Building Campaign. The Seven Questions Contained by This Article Will Save You Days of Trail and Error and also Reveal the Exact Quality Standards for an Effective Linking Page.

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• Delphi: Using Enumerators to filter TList<T: class> by class type?

  - by afrazier

  Okay, this might be confusing. What I'm trying to do is use an enumerator to only return certain items in a generic list based on class type. Given the following hierarchy: type TShapeClass = class of TShape; TShape = class(TObject) private FId: Integer; public function ToString: string; override; property Id: Integer read FId write FId; end; TCircle = class(TShape) private FDiameter: Integer; public property Diameter: Integer read FDiameter write FDiameter; end; TSquare = class(TShape) private FSideLength: Integer; public property SideLength: Integer read FSideLength write FSideLength; end; TShapeList = class(TObjectList<TShape>) end; How can I extend TShapeList such that I can do something similar to the following: procedure Foo; var ShapeList: TShapeList; Shape: TShape; Circle: TCircle; Square: TSquare; begin // Create ShapeList and fill with TCircles and TSquares for Circle in ShapeList<TCircle> do begin // do something with each TCircle in ShapeList end; for Square in ShapeList<TSquare> do begin // do something with each TSquare in ShapeList end; for Shape in ShapeList<TShape> do begin // do something with every object in TShapeList end; end; I've tried extending TShapeList using an adapted version of Primoz Gabrijelcic's bit on Parameterized Enumerators using a factory record as follows: type TShapeList = class(TObjectList<TShape>) public type TShapeFilterEnumerator<T: TShape> = record private FShapeList: TShapeList; FClass: TShapeClass; FIndex: Integer; function GetCurrent: T; public constructor Create(ShapeList: TShapeList); function MoveNext: Boolean; property Current: T read GetCurrent; end; TShapeFilterFactory<T: TShape> = record private FShapeList: TShapeList; public constructor Create(ShapeList: TShapeList); function GetEnumerator: TShapeFilterEnumerator<T>; end; function FilteredEnumerator<T: TShape>: TShapeFilterFactory<T>; end; Then I modified Foo to be: procedure Foo; var ShapeList: TShapeList; Shape: TShape; Circle: TCircle; Square: TSquare; begin // Create ShapeList and fill with TCircles and TSquares for Circle in ShapeList.FilteredEnumerator<TCircle> do begin // do something with each TCircle in ShapeList end; for Square in ShapeList.FilteredEnumerator<TSquare> do begin // do something with each TSquare in ShapeList end; for Shape in ShapeList.FilteredEnumerator<TShape> do begin // do something with every object in TShapeList end; end; However, Delphi 2010 is throwing an error when I try to compile Foo about Incompatible types: TCircle and TShape. If I comment out the TCircle loop, then I get a similar error about TSquare. If I comment the TSquare loop out as well, the code compiles and works. Well, it works in the sense that it enumerates every object since they all descend from TShape. The strange thing is that the line number that the compiler indicates is 2 lines beyond the end of my file. In my demo project, it indicated line 177, but there's only 175 lines. Is there any way to make this work? I'd like to be able to assign to Circle directly without going through any typecasts or checking in my for loop itself.

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• Is it possible to filter users from a launchd plist?

  - by compriots

  I have some launchd plists that are now placed at the administrator per-user level, particularly inside: - /Library/LaunchAgents OR - /Library/LaunchDaemons I'd like to avoid that some of those services could start only for one user (possibly avoiding to move all the plists to ~/Library/LaunchAgents), which is the simplest way? Thanks in advance.

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• How to filter Wordpress posts using a hook in a plugin?

  - by Davide

  I'm creating a Wordpress plugin and, being a newbie in the development on this platform, I'm stuck on this problem. I'd like to have posts in the loop filtered by categories, defined by the user through an admin page. I would actually like to be able to modify query_post() parameters in the plugin, but the only trick I found is to re-run the query_post() with my user-defined criteria, thing that I would like to avoid. I'm sure the solution is evident, but can't find it!

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• NSPredicate (Core Data fetch) to filter on an attribute value being present in a supplied set (list)

  - by starbaseweb

  I'm trying to create a fetch predicate that is the analog to the SQL "IN" statement, and the syntax to do so with NSPredicate escapes me. Here's what I have so far (the relevant excerpt from my fetching routine): NSFetchRequest *request = [[[NSFetchRequest alloc] init] autorelease]; NSEntityDescription *entity = [NSEntityDescription entityForName: @"BodyPartCategory" inManagedObjectContext:_context]; [request setEntity:entity]; NSPredicate *predicate = [NSPredicate predicateWithFormat:@"(name IN %@)", [RPBodyPartCategory defaultBodyPartCategoryNames]]; [request setPredicate:predicate]; The entity "BodyPartCategory" has a string attribute "name". I have a list of names (just NSString objects) in an NSArray as returned by: [RPBodyPartCategory defaultBodyPartCategoryNames] So let's say that array has string such as {@"Liver", @"Kidney", @"Thyroid"} ... etc. I want to fetch all 'BodyPartCategory' instances whose name attribute matches one of the strings in the set provided (technically NSArray but I can make it an NSSet). In SQL, this would be something like: SELECT * FROM BodyPartCategories WHERE name IN ('Liver', 'Kidney', 'Thyroid') I've gone through various portions of the Predicate Programming Guide, but I don't see this simple use case covered. Pointers/help much appreciated!

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• DKIM- Filter No Signature Data

  - by Vineet Sharma

  I have installed DKIM-Filter on Postfix after reading this tutorial http://www.unibia.com/unibianet/systems-networking/how-setup-domainkeys-identified-mail-dkim-postfix-and-ubuntu-server My email now has a DKIM signature but still it is landing in the SPAM folder. Here is the header Received-SPF: neutral (google.com: 69.164.193.167 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=69.164.193.167; Authentication-Results: mx.google.com; spf=neutral (google.com: 69.164.193.167 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]; dkim=hardfail (test mode) [email protected] Received: from promote.a2labs.in (localhost [127.0.0.1]) by promote.a2labs.in (Postfix) with ESMTPA id 34858530E8 for <[email protected]>; Mon, 28 Feb 2011 12:23:07 +0530 (IST) DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=a2labs.in; s=mail; t=1298875987; bh=bo+H1VYPIHMja2u7i1lnzr4k/j4Pe8iSf79bVw94XpI=; h=To:Subject:Message-ID:Date:From:Reply-To:MIME-Version: Content-Type:Content-Transfer-Encoding; b=nhTdlnUwo0iUJ92ycQzKSRjw 5Pfya0DJcJrAc8Mr2hIv8OLpgzBCzdOMWTGqR5nuUmAzgCGYBhYAM2XZwVxo9JG/iz7 oYKysmNQnskFx0TRyW3UOkDWcfHcPnCL6Y7fGzZWinmsyjsg47k+mKZg/e8jqlwTAMO PYKkt5pBz7SM0= Also my mail.err file shows Feb 28 12:17:03 ivineet dkim-filter[32181]: 1F788530E1: no signature data Feb 28 12:18:02 ivineet dkim-filter[32181]: 432BA530E2: no signature data How to fix it

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• DKIM- Filter No Signature Data

  - by Vineet Sharma

  I have installed DKIM-Filter on Postfix after reading this tutorial http://www.unibia.com/unibianet/systems-networking/how-setup-domainkeys-identified-mail-dkim-postfix-and-ubuntu-server My email now has a DKIM signature but still it is landing in the SPAM folder. Here is the header Received-SPF: neutral (google.com: 69.164.193.167 is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=69.164.193.167; Authentication-Results: mx.google.com; spf=neutral (google.com: 69.164.193.167 is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]; dkim=hardfail (test mode) [email protected] Received: from promote.a2labs.in (localhost [127.0.0.1]) by promote.a2labs.in (Postfix) with ESMTPA id 34858530E8 for <[email protected]>; Mon, 28 Feb 2011 12:23:07 +0530 (IST) DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=a2labs.in; s=mail; t=1298875987; bh=bo+H1VYPIHMja2u7i1lnzr4k/j4Pe8iSf79bVw94XpI=; h=To:Subject:Message-ID:Date:From:Reply-To:MIME-Version: Content-Type:Content-Transfer-Encoding; b=nhTdlnUwo0iUJ92ycQzKSRjw 5Pfya0DJcJrAc8Mr2hIv8OLpgzBCzdOMWTGqR5nuUmAzgCGYBhYAM2XZwVxo9JG/iz7 oYKysmNQnskFx0TRyW3UOkDWcfHcPnCL6Y7fGzZWinmsyjsg47k+mKZg/e8jqlwTAMO PYKkt5pBz7SM0= Also my mail.err file shows Feb 28 12:17:03 ivineet dkim-filter[32181]: 1F788530E1: no signature data Feb 28 12:18:02 ivineet dkim-filter[32181]: 432BA530E2: no signature data How to fix it

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• How can I create multiple mini-sites with similar/duplicate content without hurting my search engine rank?

  - by ekpyrotic

  Essential background: I run a small company that lets members of the public post handwritten letters to their local politician (UK-based). Every week a number of early stage bills (called Early Day Motions) are submitted for debate in the House of Commons, and supporters of the motion will contact their local Members of Parliament, asking them to sign the motion. The crux: I want to target these EDMs with customised mini-sites, so when people search "EDM xxx", they find my customised mini-site, specifically targeting that EDM (i.e., "Send a handwritten letter to your MP asking them to sign EDM xxx"). At the moment, all these mini-sites (and my homepage) have duplicate content with only the relevant EDM name, number, and background image changed. (For example, http://mailmymp.com and http://mailmymp.com/edm/teaching-life-saving-skills-at-school-edm-550.php). The question: Firstly, will this hurt my potential search engine ranking? And, if so, what's the best way to target these political campaigns in an efficient manner without hurting my SEO prospects?

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• PERC H710 mini raid controller advanced settings (BIOS)

  - by gregg

  I upgraded from a PERC h310 to an H710 controller on my Dell R620 but didnt get any increase in performance. This is a ESXi host with a 5 disk RAID 5. I noticed when going to the RAID BIOS that the advanced settings section was not activated/checked off. In that section is the strip element size: 64kb (default) read policy: no read ahead and the write policy: write-through. Will checking that section do any harm to the existing raid array or will it simply enable those policies and hopefully boost performance? Or, lastly, is it already using those policies and the checkmark is simply to activate them for changes

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• How to set up a mini call center?

  - by Ralph

  I'm trying to figure out how to set up a miniature call center for a small business. Like, for 1-4 people to take calls, but hopefully expandable to more. We want to accept nation-wide calls, and then I guess distribute the calls among the available agents. If no one is available, I guess it should either put them in a queue and play some annoying music for them, or forward to call to an agent who has least-recently taken a call who can then quickly answer and say "please hold" until they're done their call. We want to have one phone number that customers can call. I guess we then need some kind of ACD system which would take each call and forward it to an agent based on some algorithm? Then we would need to purchase a separate phone line for each agent, plus one just for the distributor? Or do we need several "extra" lines to maintain a queue (one for each customer waiting too)? This "ACD" thing, is it just a device that you would plug a phone line into (or several?), and maybe connect to a computer, aided by some software? Or is a subscription thing that I would need from my local telephone provider? Next, the business we're running, the callers will be repeat customers. It would be helpful to automatically pull up their profile based on the incoming number. The "software" our agents will be running will just be a website where they can log in (preferably from home) and then enter some information they would obtain through the call. So, the system would have to somehow interface with the website if possible. If not, we'll just have to ask each customer for an identifier (phone number, username, customer number, or something). Is this possible? I guess each computer would need a device that the call would pass through, and then if I can somehow hook into that, then I can write some software that will interface with the site. So, where do I start? What hardware do we need to buy? What subscriptions do we need? We were thinking this magicJack might help us in accepting long-distance calls for cheaper, but my understanding is that they provide you with some weird-looking number, is there a way we could "mask" it with our toll-free number? And then pass the incoming calls through the distributor system, which would then get passed to the call-accepting device which would both allow an agent to answer the call and have a software hook? (I realize this might be partially out of the scope of SU, but I wasn't sure where else to ask. It is about computer(-aided) hardware and software anyway.) P.S.: I don't need any of that "press 1 to talk to..." or "say xyz to..." junk. Just a straight-forward, connect-to-next-available-agent system.

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