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• Itautec Accelerates Profitable High Tech Customer Service

  - by charles.knapp

  Itautec is a Brazilian-based global high technology products and services firm with strong performance in the global market of banking and commercial automation, with more than 2,300 global clients. It recently deployed Siebel CRM for sales, customer support, and field service. In the first year of use, Siebel CRM enabled a 30% growth in services revenue. Siebel CRM also reduced support costs. "Oracle's Siebel CRM has minimized costs and made our customer service more agile," said Adriano Rodrigues da Silva, IT Manager. "Before deployment, 95% of our customer service contacts were made by phone. Siebel CRM made it possible to expand' choices, so that now 55% of our customers contact our helpdesk through the newer communications channels." Read more here about Itautec's success, and learn more here about how Siebel CRM can help your firm to grow customer service revenues, improve service levels, and reduce costs.

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• MacBook Pro Compatibility, Multitouch, and General Experience

  - by jondavidjohn

  I am a Ex-Ubuntu user and decided to go to OSX mainly because I was going to be working in an OSX shop and felt like I needed a more mainstream OS to run Production level software packages like Adobe. 6 months in, and I am more than happy with my MacBook Pro purchase. Just the physical build quality alone warrants the premium price tag, but I am now looking at my day to day demands and realize that I really do not use any software that prevents me from turning back to Ubuntu. My question now is, in terms of 2010 MacBook Pro, How is the hardware compatibility? Does the trackpad multitouch gesture work with 10.10? is it oversensitive? And for anyone that has a relatively new macbook pro that is running Ubuntu, How is the general experience coming from an OSX environment?

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• Perfect solution to enable both two finger scrolling and edge scrolling in Ubuntu 13.10 permanantly

  - by Habi

  Recently, I have upgraded from 13.04 to 13.10. First, I found problem in edge scrolling. After surfing in net about the problem I came to know that Ubuntu 13.10 has default two-finger scroll option enabled in Mouse and Touchpad setting. After unchecking two-finger scroll edge scrolling was enabled. In windows, I have used both feature. How can I use both two finger scrolling and edge scrolling in Ubuntu 13.10 permanently so that the setting won't reset even after I restart, shutdown or suspend my laptop.

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• Display clock frequency per core using Conky

  - by cfbaptista

  I am using Conky to display a lot of information of my system. I managed to display the load percentage per core. But I do not know how to display the clock frequency of each core. What I have now is: ${font sans-serif:bold:size=8}PROCESSORS ${hr 2}${font} CPU1: ${cpu cpu1}% $alignr ${freq} MHz $alignr ${cpubar cpu1 8,60} CPU2: ${cpu cpu2}% $alignr ${freq} MHz $alignr ${cpubar cpu2 8,60} CPU3: ${cpu cpu3}% $alignr ${freq} MHz $alignr ${cpubar cpu3 8,60} CPU4: ${cpu cpu4}% $alignr ${freq} MHz $alignr ${cpubar cpu4 8,60} CPU5: ${cpu cpu5}% $alignr ${freq} MHz $alignr ${cpubar cpu5 8,60} CPU6: ${cpu cpu6}% $alignr ${freq} MHz $alignr ${cpubar cpu6 8,60} CPU7: ${cpu cpu7}% $alignr ${freq} MHz $alignr ${cpubar cpu7 8,60} CPU8: ${cpu cpu8}% $alignr ${freq} MHz $alignr ${cpubar cpu8 8,60} But this only gives me the global clock frequency and not the individual clock frequency per core. Does someone know how to get the individual clock frequency per core? System information Linux Mint 13 KDE, 64 bit (based on Ubuntu 12.04) Intel i7-2670QM (quad core with multithreading)

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• Performance impact: What is the optimal payload for SqlBulkCopy.WriteToServer()?

  - by Linchi Shea

  For many years, I have been using a C# program to generate the TPC-C compliant data for testing. The program relies on the SqlBulkCopy class to load the data generated by the program into the SQL Server tables. In general, the performance of this C# data loader is satisfactory. Lately however, I found myself in a situation where I needed to generate a much larger amount of data than I typically do and the data needed to be loaded within a confined time frame. So I was driven to look into the code...(read more)

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• problem with Webmaster Google Sitemap

  - by Alex

  I have a wp mu 3.6.1 with domain mapping (0.5.4.3) with w3tc (0.9.3) and Google XML Sitemaps (4.0 BETA). I have 4 different sitemaps. sub-1.com/sitemap.xml sub-2.com/sitemap.xml sub-3.com/sitemap.xml sub-4.com/sitemap.xml on google webmaster i got 59 errors & 14 warnings. Sitemap errorsErrors: We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit. General HTTP error: 404 not found Sitemap: sub-2.com/sitemap-pt-post-2011-02.xml etc (but when i click on my sitemap links they work fine) Sitemap errorsWarnings: URLs not accessible When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot due to an HTTP status error. All accessible URLs will still be submitted. Sitemap: sub-2.com/sitemap-misc.xml HTTP Error: 404 URL: /sitemap.html (but when i click on my sitemap links they work fine) Sitemap errorsIndex errors URLs not accessible When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot due to an HTTP status error. All accessible URLs will still be submitted. HTTP Error: 404 URL: /sitemap-pt-post-2010-09.xml (but when i click on my sitemap links they work fine) Web pages 3,276 Submitted 3,247 Indexed what do I have to put on network adminperformance(w3tc)page cachecache preloadSitemap URL: ? i have add "/sitemap.xml" my robots.txt: http://pastebin.com/3K2U0mQa my .htaccess: http://pastebin.com/efJJ6zwy How can I make it work right?

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• Multitouch script (using xinput) no longer working

  - by Pitto

  #!/bin/bash # # list of synaptics device properties http://www.x.org/archive/X11R7.5/doc/man/man4/synaptics.4.html#sect4 # list current synaptics device properties: xinput list-props '"SynPS/2 Synaptics TouchPad"' # sleep 5 #added delay... xinput set-int-prop "SynPS/2 Synaptics TouchPad" "Device Enabled" 8 1 xinput --set-prop --type=int --format=32 "SynPS/2 Synaptics TouchPad" "Synaptics Two-Finger Pressure" 4 xinput --set-prop --type=int --format=32 "SynPS/2 Synaptics TouchPad" "Synaptics Two-Finger Width" 9 # Below width 1 finger touch, above width simulate 2 finger touch. - value=pad-pixels xinput --set-prop --type=int --format=8 "SynPS/2 Synaptics TouchPad" "Synaptics Edge Scrolling" 1 1 0 # vertical, horizontal, corner - values: 0=disable 1=enable xinput --set-prop --type=int --format=32 "SynPS/2 Synaptics TouchPad" "Synaptics Jumpy Cursor Threshold" 250 # stabilize 2 finger actions - value=pad-pixels #xinput --set-prop --type=int --format=8 "SynPS/2 Synaptics TouchPad" "Synaptics Tap Action" 0 0 0 0 1 2 3 # pad corners rt rb lt lb tap fingers 1 2 3 (can't simulate more then 2 tap fingers AFAIK) - values: 0=disable 1=left 2=middle 3=right etc. (in FF 8=back 9=forward) xinput --set-prop --type=int --format=8 "SynPS/2 Synaptics TouchPad" "Synaptics Two-Finger Scrolling" 1 0 # vertical scrolling, horizontal scrolling - values: 0=disable 1=enable #xinput --set-prop --type=int --format=8 "SynPS/2 Synaptics TouchPad" "Synaptics Circular Scrolling" 1 #xinput --set-prop --type=int --format=8 "SynPS/2 Synaptics TouchPad" "Synaptics Circular Scrolling Trigger" 3 Hello everybody... The above script allowed me to use happily multitouch for a month... Now if I do a two fingers scrolling the mouse cursor just runs on the screen like possessed... Any hints?

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• Multithreaded UI desktop application issues

  - by igor

  I am involved into development a rich UI project: desktop windows application. Application uses asynchronous invocations and in its turn it should be ready to process external messages (events). The problem is clear: at first time it was built as a simple prototype and it was not stress tested and all was fine. Then application was grown: the number of calls to server and number of events from server are high and performance is low. What is more users noticed that sometimes performance is extremal low. Asynchronous invocations based on thread pool (BeginInvoke, EndInvoke), external events are going from WCF service (.NET 3.5). My goal is synchronization of all tasks and putting priorities to every executions in desktop application. My question is: is there any practice how to reach my goal: patterns, task priority list, others? What should I do at first, second and next times? Thanks

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• C or assembly code to find current cpu core speed

  - by honestann

  How can my application efficiently determine the following information peroidically while it executes: 1: current speed of each of the 8 CPU cores. 2: which core the code is currently executing on. My application is C and assembly-language, so any solution in either C or assembly-language is fine. This code needs to execute quickly, so creating, reading and processing a file generated by "cat /proc/cpuinfo" is much too slow. The cores slow-down and speed-up automatically, probably to keep CPU temperature under control. Therefore, a one-time measure is not sufficient for my purposes. My application already reads and subtracts the cpu cycle counter in assembly language to determine number of clock cycles, but my program cannot compute elapsed time in nanoseconds unless it knows the current clock frequency of the cpu cores (and which core the code is executing on). Thanks!

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• Does the Wacom Bamboo Pen & Touch work out of the box?

  - by Emilien

  Is there any tweaking involved in Ubuntu 10.10 to make the Wacom Bamboo Pen & Touch work? And is this hardware getting some love from the new multitouch framework? If there's no multitouch support for it, then I'd fall back on the simpler (and cheaper) Wacom Bamboo Pen (to draw, no multitouch)... ENAC's general list of Linux multitouch devices states the following regarding Wacom: "The 'wacom' kernel driver handles these, and is undergoing work to make it compliant with the kernel multitouch protocol." But is this also compatible with Ubuntu's multitouch protocol (which I understand is a different effort than the kernel's)

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• Multithreded UI desktop application issues

  - by igor

  I am involved into development a rich UI project: desktop windows application. Application uses asynchronous invocations and in its turn it should be ready to process external messages (events). The problem is clear: at first time it was built as a simple prototype and it was not stress tested and all was fine. Then application was grown: the number of calls to server and number of events from server are high and performance is low. What is more users noticed that sometimes performance is extremal low. Asynchronous invocations based on thread pool (BeginInvoke, EndInvoke), external events are going from WCF service (.NET 3.5). My goal is synchronization of all tasks and putting priorities to every executions in desktop application. My question is: is there any practice how to reach my goal: patterns, task priority list, others? What should I do at first, second and next times? Thanks

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• Tracking multiple subdomains and domains going to the same site, separately in Google Analytics

  - by miles

  I have a new site that has multiple top-level domains and subdomains all going to it: www.domain.com, campaign.domain.com, chicago.domain.com, domain2.com - all go to the same site/site directory. Right now I have one Google Analytics account profile set up for it, but I want to be able to track the traffic that is hitting those different URLs separately. The domains are being routed on the server-side (not .htaccess). How can I do this in Google Analytics? Do I need to create filters? Or create different profiles for each domain?

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• Sitronix ST9RM01 touchscreen not working

  - by Josh Kelley

  I have a Sitronix ST9RM01 touchscreen that I'm trying to get working with Ubuntu 12.04. The touchscreen is apparently recognized by Linux and X - the hid_multitouch module is loaded, and lsinput and xinput both list the touchscreen as an input device - but touching the screen does absolutely nothing, and xinput test shows no events. The same touchscreen works just fine in Windows. How can I troubleshoot from here? Any suggestions?

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• Thinkpad x201 Tablet - Touch doesn't work correctly under 12.04

  - by Joachim

  running 12.04 on my Thinkpad X201t. On the login screen the touch works fine, the mouse cursor appears where I touch the screen. After I logged in, it doesn't work anymore. If I touch the display, the cursor stays on the point where it was before, it doesn't jump to the touchpoint. I can move it, yes, but its chaotic. With the pen it works fine, but without the touch-function it's not enought for real tablet usage. So, would be glad if touch-function can be fixed. I'm very new to Linux/Ubuntu, so don't know where I can start. Haven't found anything in the system settings & Compiz so far, also no luck in google etc. Would be glad for help ;-). Of course I could go back to 11.04... but I would prefer to stay with the new system. Best, Joachim

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• My processor is not detected intel core 2 duo

  - by walid

  My processor is not detected intel core 2 duo When I type $uname -m -p I get this i686 unknown I have Ubuntu 10.10 netbook remix but the cat /proc/cpuinfo gives right identification of two processors as below processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 15 model name : Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz stepping : 6 cpu MHz : 1826.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fdiv_bug : no hlt_bug : no f00f_bug : no coma_bug : no fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm dts tpr_shadow bogomips : 3657.99 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 15 model name : Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz stepping : 6 cpu MHz : 1826.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 1 initial apicid : 1 fdiv_bug : no hlt_bug : no f00f_bug : no coma_bug : no fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm dts tpr_shadow bogomips : 3657.53 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: The problem is with programs that uses more than one core like virtualbox and bitcoin which refuses to use more than one core Is there anythign wrong or anything that I can do? My installation is from a live usb iso on a USB

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• Why don't xUnit frameworks allow tests to run in parallel?

  - by Xavier Nodet

  Do you know of any xUnit framework that allows to run tests in parallel, to make use of multiple cores in today's machine? I don't... If none (or so few) of them does it, maybe there is a reason... Is it that tests are usually so quick that people simply don't feel the need to paralellize them? Is there something deeper that precludes distributing (at least some of) the tests over multiple threads? Thanks!

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• ETPS/" Elantech Touchpad fails detecting single finger

  - by Philipp

  I have a new laptop with an "ETPS/2 Elantech Touchpad". A single finger is only detected, if it is held in such a way that a big area touches the pad. If one touches the pad only with the fingertip, it wil not be detected, both for clicking and for moving the pointer. Strangley, two-finger gestures are detected even if the pad is only touched with the fingertips. On ubuntuusers.de I found that Elantech touchpads require to reload the psmouse-module by: sudo modprobe -r psmouse sudo modprobe psmouse proto=imps If I do this, one finger finally gets detected as it should, but all two or more finger gestures stop working. Also grep -B 5 mouse /proc/bus/input/devices tells that the touchpad now is identified as a mouse, while before the changes it was identified correctly as ETPS/2 Elantech Touchpad.

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• Apple Magic Trackpad multitouch configuration

  - by Sureshkannan Duraisamy

  Today I installed the Ubuntu 10.10 release on my Desktop PC. I was running Ubuntu 10.04 LTS with an Apple Magic Trackpad and everything was working fine. After today's fresh installation of Ubuntu 10.10, I don't see my Apple Magic Trackpad's multitouch working. Two-finger scrolling and three-finger third mouse button clicking are completely broken. Has anyone else experienced a similar issue? Has anyone had success with Ubuntu 10.10 and an Apple Magic TrackPad? Please help me to fix this issue. Your help is highly appreciated...

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• separate domains vs subdomains [duplicate]

  - by Sharon

  This question already has an answer here: Registering multiple domains vs. subdomains 5 answers We manufacture a very versatile product used in a wide variety of products using multiple brands. In order to market these brands, should we create a separate domain for each brand/market or use subdomains from our well established main domain? What would be best for SEO without breaking the bank?

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• Migration of PowerBuilder application to multiplatform

  - by Alex Bibiano

  I developed a client/server application with PowerBuilder in the past for medical clinics and done maintenance for it until now. Now, some clients are asking me to develop a release for Mac/Linux and need some advice about what programming language/technology is best suited for it and the learning curve. It’s not a very very big program but I’m the only developer and have done it in my spare time. PowerBuilder is very productive for this kind of projects (database centric), but it’s not multiplatform and it’s hard to sell PowerBuilder application now days (web, .NET, java sells a lot better with his marketing). My programming skills: - I studied C and C++ in the past (university) but never used it on real projects - Have some Java experience but not in desktop applications - Some experience with Ruby on Rails for web projects - Good skills with PowerBuilder and C# (.NET) (there are my main developing languages) My first dilemma is if I change the desktop application to a web interface, but I think the user will lose some user-experience, and some doctors don’t have a clinic (they are alone at home with my software). I think installing a web application (with webserver) for one user will be overwhelming. If I continue developing desktop application, what is at the moment a good framework/toolset to learn having my skills? Somebody has had similar experiences? A lot of thanks

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• What are the so-called "levels" of understanding multithreading?

  - by Dan Tao

  I seem to remember reading somewhere some list of 4 "levels" of understanding multithreading. This may have been in a formal publication, or it may have been in an extremely informal context (even like in a Stack Overflow question, for example). Unfortunately I don't remember who referred to them or precisely what they were. I seem to recall that they were roughly like: Total ignorance Awareness mixed with incompetence Relative competence mixed with fear True understanding My intention is to refer to these levels in a blog post I'm writing, with a reference; but I can't for the life of me remember where I first encountered this list. Brief Google searches have proved unfruitful.

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• Approach for developing software that will need to be ported to multiple mobile platforms in the future

  - by Jonathan Henson

  I am currently doing the preliminary design for a new product my company will be pushing out soon. We will start on Android, but then we will need to quickly develop the IPhone, IPad.... and then the Windows 8 ports of the application. Basically the only code that wouldn't be reusable is the view specific code and the multimedia functions. This will be an SIP client (of course the user of the app will not know this) with several bells and whistles for our own business specific purposes. My initial thought is to develop all of the engine in C and provide a nice API for the C library since JAVA and .NET will allow native invoking, and I should just be able to directly link to the C lib in objective-C. Is there a better approach for vast code reuse which also remains close to the native platform? I.e. I don't want dependencies such as Mono-droid and the like or complicated interpreter/translator schemes. I don't mind re-coding the view(s) for each platform, but I do not want to have multiple versions of the main engine. Also, if I want to have some good abstraction mechanisms (like I would in say, C++) is this possible? I have read that C++ is not allowed for the IPad and Iphone devices. I would love to handle the media decoding in the C library, but I assume that this will be platform dependent so that probably will not be an option either. Any ideas here?

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• Is It "Wrong"/Bad Design To Put A Thread/Background Worker In A Class?

  - by Jetti

  I have a class that will read from Excel (C# and .Net 4) and in that class I have a background worker that will load the data from Excel while the UI can remain responsive. My question is as follows: Is it bad design to have a background worker in a class? Should I create my class without it and use a background worker to operate on that class? I can't see any issues really of creating my class this way but then again I am a newbie so I figured I would make sure before I continue on. I hope that this question is relevant here as I don't think it should be on stackoverflow as my code works, this just a design issue.

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• Multitouch screen needs two touch points

  - by BloodPhilia

  So, I got a netbook (Some weird China brand) and it has a multitouch screen. I got to installing Ubuntu Netbook 10.10 and I used the mouse and keyboard for that. When I wanted to try the touchscreen, at first it didn't seem to work, then I tried to multitouch, and this is what happens: I put my finger on point A I put my finger on point B, while still holding point A. The cursor now jumps to the location on the screen where point A is touched. I can now use point A to drag the cursor ONLY when holding point B. I can use point B for clicking by tapping, but ONLY when holding point A at the place I want to click. What is going on?

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• Need to re-build an application - how?

  - by Tom

  For our main system, we have a small monitor application that sits outside our network and periodically tries to log in to verify the system still works. We have a problem with the monitor though in that the communications component set (Asta 3 inside Delphi applications) doesn't always connect through. Overall, I'd say it's about 95% reliable, but that other 5% kills the monitor since it will try to log in and hang on the connection attempt (no timeout in the component). This really isn't an issue on the client side of the system since the clients don't disconnect and reconnect repeatedly on the same application instance, but I need a way to make sure the monitor stays up and continues working even when the component fails on a run. I have a few ideas as to which way to have the program run, the main idea being to put the communications inside a threaded data module so that if one thread crashes then another thread can test later and the program keep going. Does this sound like a valid way to go? Any other ideas how to ensure a reliable monitoring application with a less than 100% reliable component? Thanks. P.S. Not sure these tags are the most appropriate. Tried including "system-reliability" as one, but not high enough rep to create.

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