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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• A Quick HLSL Question (How to modify some HLSL code)

  - by electroflame

  Thanks for wanting to help! I'm trying to create a circular, repeating ring (that moves outward) on a texture. I've achieved this, to a degree, with the following code: float distance = length(inTex - in_ShipCenter); float time = in_Time; ///* Simple distance/time combination */ float2 colorIndex = float2(distance - time, .3); float4 shipColor = tex2D(BaseTexture, inTex); float4 ringColor = tex2D(ringTexture, colorIndex); float4 finalColor; finalColor.rgb = (shipColor.rgb) + (ringColor.rgb); finalColor.a = shipColor.a; // Use the base texture's alpha (transparency). return finalColor; This works, and works how I want it to. The ring moves outward from the center of the texture at a steady rate, and is constrained to the edges of the base texture (i.e. it won't continue past an edge). However, there are a few issues with it that I would like some help on, though. They are: By combining the color additively (when I set finalColor.rgb), it makes the resulting ring color much lighter than I want (which, is pretty much the definition of additive blending, but I don't really want additive blending in this case). I would really like to be able to pass in the color that I want the ring to be. Currently, I have to pass in a texture that contains the color of the ring, but I think that doing it that way is kind of wasteful and overly-cumbersome. I know that I'm probably being an idiot over this, so I greatly appreciate the help. Some other (possibly relevant) information: I'm using XNA. I'm applying this by providing it to a SpriteBatch (as an Effect). The SpriteBatch is using BlendState.NonPremultiplied. Thanks in advance! EDIT: Thanks for the answers thus far, as they've helped me get a better grasp of the color issue. However, I'm still unsure of how to pass a color in and not use a texture. i.e. Can I create a tex2D by using a float4 instead of a texture? Or can I make a texture from a float4 and pass the texture in to the tex2D? DOUBLE EDIT: Here's some example pictures: With the effect off: With the effect on: With the effect on, but with the color weighting set to full: As you can see, the color weighting makes the base texture completely black (The background is black, so it looks transparent). You can also see the red it's supposed to be, and then the white-ish it really is when blended additively.

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• TechCast Live: "Java and Oracle, One Year Later" Replay Now Available

  - by Justin Kestelyn

  Earlier this week I had the opportunity to chat with Ajay Patel, Oracle's VP leading the Java Evangelist team, about "the state of the union" wrt Oracle and Java. Take a look: And here are some choice quotes, some paraphrased, as helpfully transcribed by Java evangelist Terrence Barr: "One key thing we have learned ... Java is not just a platform, it is also an ecosystem, and you can't have an ecosystem without a community." "The objectives, strategically [for Java at Oracle] have been pretty clear: How do we drive adoption, how do we build a larger, stronger developer community, how do we really make the platform much more competitive." "It's about transparency, involvement. IBM, RedHat, Apple have all agreed to working with us to make OpenJDK the best platform for open source development ... it is a sign that the community has been waiting to move the Java platform forward." "It's not just about Oracle anymore, it's about Java, the technology, the community, the developer base, and how we work with them to move the innovation forward." "Java is strategic to Oracle, and the community is strategic for Java to be successful ... it is critical to our business." On JavaFX 2.0: "... is coming to beta soon, with a release planned in second half [of 2011] ... will give you a new, high-performance graphics engine, the new API for JavaFX ... you will see a very strong, relevant platform for levering rich media platforms." On the JDK and SE: "... aggressively moving forward, JDK 7 is now code complete ... looking good for getting JDK 7 out by summer as we promised. Started work on JDK 8, Jigsaw and Lambda are moving along nicely, on track for JDK 8 release next year ... good progress." On Java EE and Glassfish: "... Very excited to have Glassfish 3.1 released, with clustering and management capabilities ... working with the JCP to shortly submit a number of JSRs for Java EE 7 ... You'll see Java EE 7 becoming the platform for cloud-based development." "You will see Oracle continue to step up to this role of Java steward, making sure that the language, the technology, the platform ... is competitive, relevant, and widely adopted." Making progress!

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• MSFT new trick to promote IE9 by kill IE6 first.

  - by anirudha

  Every developer know every issue on development for IE6 whenever they know things more. they are frustrated whenever they spent time in IE6 for making application cross browser compatible. not long time ago MSFT make a campaign save IE6 you can find the reference http://blogs.msdn.com/b/anna/archive/2009/04/01/save-internet-explorer-6.aspx and the webstite is here http://www.saveie6.com/ well they really make joke see what they write on the page. well why website maked in PHP whenever they can make them in asp.net or any other technology who reflect the Microsoft technology see here  http://www.saveie6.com/compare.php High security (many updates) :- you can find IE6 is how much secure you can also read Wikipedia for know. well i can say IE6 is very easily to hack. wikipedia tell you about that here http://en.wikipedia.org/wiki/Internet_Explorer_6 and for know about the security watch here http://www.google.co.in/webhp?hl=en#sclient=psy&hl=en&site=webhp&q=ie6+security+issues Lightweight (no support for silly PNG transparency, etc) :- well they tell PNG silly but tell me about the best format on internet. their is no better option as png or SVG. More screen space thanks to no tabs:-  they tell this nonsense without think anything. if they really care about more screen space why they make tab  in 7,8,9. conclusion:- IE team make a research on how to promote IE9 better then they can beat chrome and Firefox. because IE9 not have anything good like customization , plug-in ,add-ons , personas , themes and many other thing like chrome and Firefox provided perhaps IE is outdated thing even everyone their can writing about these days that IE9 have this, have performance better then this… the main problem in IE is IE6. many developer hate them because many of their time goes for making site cross browser compatible. in 2009 they still have no blah like IE9 who they have today so they make a campaign for save IE6. the list they make is a joke. they show that everything in IE6 is perfect even everyone know the truth. they listed IE6 is high security. in 2011 their is a problem for IE9 promotion called IE6. because developer hate IE6 how they can promote IE9 very well. so destroy IE6 is only option for IE9 make promote better. so you can see they make two different different campaign and both are opposite of other. well  how we can believe in IE9. thanks for reading this post. what you thinking on it. have a idea or feedback reported them.

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• Programming Language, Turing Completeness and Turing Machine

  - by Amumu

  A programming language is said to be Turing Completeness if it can successfully simulate a universal TM. Let's take functional programming language for example. In functional programming, function has highest priority over anything. You can pass functions around like any primitives or objects. This is called first class function. In functional programming, your function does not produce side effect i.e. output strings onto screen, change the state of variables outside of its scope. Each function has a copy of its own objects if the objects are passed from the outside, and the copied objects are returned once the function finishes its job. Each function written purely in functional style is completely independent to anything outside of it. Thus, the complexity of the overall system is reduced. This is referred as referential transparency. In functional programming, each function can have its local variables kept its values even after the function exits. This is done by the garbage collector. The value can be reused the next time the function is called again. This is called memoization. A function usually should solve only one thing. It should model only one algorithm to answer a problem. Do you think that a function in a functional language with above properties simulate a Turing Machines? Functions (= algorithms = Turing Machines) are able to be passed around as input and returned as output. TM also accepts and simulate other TMs Memoization models the set of states of a Turing Machine. The memorized variables can be used to determine states of a TM (i.e. which lines to execute, what behavior should it take in a give state ...). Also, you can use memoization to simulate your internal tape storage. In language like C/C++, when a function exits, you lose all of its internal data (unless you store it elsewhere outside of its scope). The set of symbols are the set of all strings in a programming language, which is the higher level and human-readable version of machine code (opcode) Start state is the beginning of the function. However, with memoization, start state can be determined by memoization or if you want, switch/if-else statement in imperative programming language. But then, you can't Final accepting state when the function returns a value, or rejects if an exception happens. Thus, the function (= algorithm = TM) is decidable. Otherwise, it's undecidable. I'm not sure about this. What do you think? Is my thinking true on all of this? The reason I bring function in functional programming because I think it's closer to the idea of TM. What experience with other programming languages do you have which make you feel the idea of TM and the ideas of Computer Science in general? Can you specify how you think?

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• Creating smooth lighting transitions using tiles in HTML5/JavaScript game

  - by user12098

  I am trying to implement a lighting effect in an HTML5/JavaScript game using tile replacement. What I have now is kind of working, but the transitions do not look smooth/natural enough as the light source moves around. Here's where I am now: Right now I have a background map that has a light/shadow spectrum PNG tilesheet applied to it - going from darkest tile to completely transparent. By default the darkest tile is drawn across the entire level on launch, covering all other layers etc. I am using my predetermined tile sizes (40 x 40px) to calculate the position of each tile and store its x and y coordinates in an array. I am then spawning a transparent 40 x 40px "grid block" entity at each position in the array The engine I'm using (ImpactJS) then allows me to calculate the distance from my light source entity to every instance of this grid block entity. I can then replace the tile underneath each of those grid block tiles with a tile of the appropriate transparency. Currently I'm doing the calculation like this in each instance of the grid block entity that is spawned on the map: var dist = this.distanceTo( ig.game.player ); var percentage = 100 * dist / 960; if (percentage < 2) { // Spawns tile 64 of the shadow spectrum tilesheet at the specified position ig.game.backgroundMaps[2].setTile( this.pos.x, this.pos.y, 64 ); } else if (percentage < 4) { ig.game.backgroundMaps[2].setTile( this.pos.x, this.pos.y, 63 ); } else if (percentage < 6) { ig.game.backgroundMaps[2].setTile( this.pos.x, this.pos.y, 62 ); } // etc... (sorry about the weird spacing, I still haven't gotten the hang of pasting code in here properly) The problem is that like I said, this type of calculation does not make the light source look very natural. Tile switching looks too sharp whereas ideally they would fade in and out smoothly using the spectrum tilesheet (I copied the tilesheet from another game that manages to do this, so I know it's not a problem with the tile shades. I'm just not sure how the other game is doing it). I'm thinking that perhaps my method of using percentages to switch out tiles could be replaced with a better/more dynamic proximity forumla of some sort that would allow for smoother transitions? Might anyone have any ideas for what I can do to improve the visuals here, or a better way of calculating proximity with the information I'm collecting about each tile? (PS: I'm reposting this from Stack Overflow at someone's suggestion, sorry about the duplicate!)

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• PeopleSoft Grants & the Federal Agency Letter of Credit Draw Changes

  - by Mark Rosenberg

  For decades, most, if not all, US Federal agencies that sponsor research allowed grant recipients to request and receive payments using pooled accounts, commonly known as pooled letter of credit (LOC) draws. This enabled organizations, such as universities and hospitals, fast and efficient access to reimbursement of the expenditures they incurred conducting research across a portfolio of grants. To support this business practice, the PeopleSoft Grants solution has delivered an LOC Draw report to provide the total request amount along with all of the supporting invoice details for reconciliation and audit purposes. Now, in an attempt to provide greater transparency, eliminate fraud, strengthen accountability for grant-related financial transactions, and simplify grant award closeout, many US Federal sponsors are transitioning from the “pooling” letter of credit draw method to requesting on a “grant-by-grant” basis. The National Science Foundation, the second largest issuer of Federal awards, already transitioned to detailed grant draws in 2013. And, in response to the U.S. Department of Health and Human Services (HHS) directive to HHS-supported Agencies, the largest Federal awards sponsor, the National Institutes of Health (NIH), will fully transition to the new HHS subaccount draw method. This will require NIH award recipients to request payments based on actual expenses incurred on an award-by-award basis. NIH is expected to fully transition to this new draw method by the end of Federal fiscal year 2015.  (The NIH had planned to fully transition to this new method by the end of fiscal 2014; however, the impact to institutions was deemed to be significant enough that a reprieve was recently granted.) In light of these new Federal draw requirements, we have recently released these new features to aid our customers on both PeopleSoft Grants releases 9.1 and 9.2:1. Federal Award Identification Number on the Proposal and Award Profile 2. Letter of credit fields on contract lines to support award basis draws and comply with Federal close out mandates3. Process to produce both pro forma and final LOC Draw Reports in BI Publisher report format4. Subacccount ID field on the LOC Summary and a new BI Publisher version of the LOC Summary report 5. Added Subaccount Field and contract info to be displayed on the LOC summary page6. Ability to generate by a variety of dimensions pro forma and invoiced draw listings 7. Queries for generation and manipulation of data to upload into sponsor payment request systems and perform payment matching8. Contracts LOC Close Out query to quickly review final balances prior to initiating final draws and preparing Federal Financial Reports prior to close The PeopleSoft Development team actively monitors this and other major Federal changes and continues working closely with the Grants Product Advisory Group of the Higher Education User Group to ensure a clear understanding of what our customers need in order to transition to new approaches for doing business with the Federal government. For more information regarding the enhancements to the PeopleSoft Grants solution, existing customers can login to My Oracle Support and review the Enhancements to Letter of Credit Process (Doc ID 1912692.1) associated with resolution ID 904830. This enhanced LOC functionality is available in both PeopleSoft FSCM 9.1 Bundle #31 and PeopleSoft FSCM 9.2 Update Image 8.

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• Building SANE from git-source produce backend missmatch on 12.04 even if built locally

  - by deinonychusaur

  It seems to me that with Ubuntu Precise Pangolin it is all but easy to do a proper install of SANE from source (git-repo). I've found other scanning issues trying to find an answer to this, where the output people posted seems to indicate they suffer the same issue (unknowingly). If I run on a fresh install of Ubuntu 12.04 with compiled SANE source from the git I get: $ scanimage -V scanimage (sane-backends) 1.0.24git; backend version 1.0.22 (I basically followed the instructions on http://ubuntuportal.com/2012/02/how-to-get-an-canon-canoscan-lide-100-scanner-to-work-in-ubuntu-11-10linux-mint-12.html since I didn't find any other information making sure that sane was not installed prior to installation.) My primary interest is the epson2-backend. In 1.0.22 it offers the wrong TPU settings for Epson V700 (TPU2-mode wasn't supported in 1.0.22, and the scanner is useless to me if I don't have the TPU2-support). Since if I ask it to enter transparency mode, it shows 1.0.22 behaviour, it implies that the epson2-backend comes from 1.0.22 and not 1.0.24 even though I just built it. If I install SANE with prefix to a local folder and run that version of scanimage it still produces the mismatch. However, on another computer where I installed a custom 1.0.22 build of SANE prior to upgrading to Ubuntu 12.04, I can build and install the same SANE-git locally and have it correctly match backends: $ ./SANE/bin/scanimage -V scanimage (sane-backends) 1.0.24git; backend version 1.0.24 $ scanimage -V scanimage (sane-backends) 1.0.22; backend version 1.0.22 On this computer the 1.0.24 works correctly in finding TPU2 on Epson V700. So what am I missing/doing wrong? (And I want to replace 1.0.22 with 1.0.24 for the whole system, the local build was just debugging.) Any help would be much appreciated. Edit 1: Just tried compiling SANE using this instruction on Ubuntu 10.04 and it worked like a charm. However, when I upgraded to 12.04 (really would like to run 12.04), SANE was downgraded to 1.0.22. When trying the same set of instructions on 12.04 I was still out of luck -- the backend missmatch was there again (and I do have libusb-dev installed) Edit 2: I updated to Ubuntu 12.10 which now has the 1.0.23 SANE drivers. I haven't dared trying to compile from source on 12.10 since 1.0.23 is good enough for me. This is just a work-around and I would still like to know what's up with Ubuntu 12.04.

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• Actor and Sprite, who should own these properties?

  - by Gerardo Marset

  I'm writing sort of a 2D game engine for making the process of creating games easier. It has two classes, Actor and Sprite. Actor is used for interactive elements (the player, enemies, bullets, a menu, an invisible instance that controls score, etc) and Sprite is used for animated (or not) images with transparency (or not). The actor may have an assigned sprite that represents it on the screen, which may change during the game. E.g. in a top-down action game you may have an actor with a sprite of a little guy that changes when attacking, walking, and facing different directions, etc. Currently the actor has x and y properties (its coordinates in the screen), while the sprite has an index property (the number of the frame currently being shown by the sprite). Since the sprite doesn't know which actor it belongs to (or if it belongs to an actor at all), the actor must pass its x and y coordinates when drawing the sprite. Also, since a actors may reset its sprite each frame (and usually do), the sprite's index property must be passed from the old to the new sprite like so (pseudocode): function change_sprite(new_sprite) old_index = my.sprite.index my.sprite = new_sprite() my.sprite.index = old_index % my.sprite.frames end I always thought this was kind of cumbersome, but it never was a big problem. Now I decided to add support for more properties. Namely a property to draw the sprite rotated, a property to draw it flipped, it a property draw it stretched, etc. These should probably belong to the sprite and not the actor, but if they do, the actor would have to pass them from the old to the new sprite each time it changes... On the other hand, if they belonged to the actor, the actor would have to pass each property to the sprite when drawing it (since the sprite doesn't know which actor it belongs to, and it shouldn't, since sprites aren't just meant to be used by actors, really). Another option I thought of would be having an extra class that owns all these properties (plus index, x and y) and links an actor with a sprite, but that doesn't come without drawbacks. So, what should I do with all these properties? Thanks!

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• The Softer Side of Customer Experience

  - by Christina McKeon

  It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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• Can a 10-bit monitor connection preserve all tones in 8-bit sRGB gradients on a wide-gamut monitor?

  - by hjb981

  This question is about color management and the use of a higher color depth, 10 bits per channel (30 bits in total, resulting in 1.07 billion colors, or 1024 shades of gray, sometimes referred to as "deep color") compared to the standard of 8 bits per channel (24 bits in total, 16.7 million colors, 256 shades of gray, sometimes referred to as "true color"). Do not confuse with "32 bit color", which usually refers to standard 8 bit color with an extra channel ("alpha channel") for transparency (used to achieve effects like semi-transparent windows etc). The following can be assumed to be in place: 1: A wide-gamut monitor that supports 10-bit input. Further, it can be assumed that the monitor has been calibrated to its native gamut and that an ICC color profile has been created. 2: A graphics card that supports 10-bit output (and is connected to the monitor via DisplayPort). 3: Drivers for the graphics card that support 10-bit output. If applications that support 10-bit output and color profiles would be used, I would expect them to display images that were saved using different color spaces correctly. For example, both an sRGB and an adobeRGB image should be displayed correctly. If an sRGB image was saved using 8 bits per channel (almost always the case), then the 10-bit signal path would ensure that no tonal gradients were lost in the conversion from the sRGB of the image to the native color space of the monitor. For example: If the image contains a pixel that is pure red in 8 bits (255,0,0), the corresponding value in 10 bits would be (1023,0,0). However, since the monitor has a larger color space than sRGB, sending the signal (1023,0,0) to the monitor would result in a red that was too saturated. Therefore, according to the ICC color profile, the signal would be transformed into a different value with less red saturation, for example (987,0,0). Since there are still plenty of levels left between 0 and 987, all 256 values (0-255) for red in the sRGB color space of the file could be uniquely mapped to color-corrected 10-bit values in the monitor's native color space. However, if the conversion was done in 8 bits, (255,0,0) would be translated to (246,0,0), and there would now only be 247 available levels for the red channel instead of 256, degrading the displayed image quality. My question is: how does this work on Ubuntu? Let's say that I use Firefox (which is color-aware and uses ICC color profiles). Would I get 10-bit processing, thus preserving all levels of an 8-bit picture? What is the situation like for other applications, especially photo applications like Shotwell, Rawtherapee, Darktable, RawStudio, Photivo etc? Does Ubuntu differ from other operating systems (Linux and others) on this point?

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• Analysing SQLBits Feedback

  - by jamiet

  Earlier this week I received all the feedback that people offered on my session at SQLBits 7 in York – “SSIS Dataflow Performance Tuning” (the video is available online if you wish to see it). As you may have gathered from previous posts on this blog and my less-SQLy-focused Wordpress blog I am a big fan of collecting and tracking both personal and public data and session feedback lends itself very well to tracking because it is quantitative rather than qualitative; by that I mean attendees are invited to provide marks out of ten rather than (or, in the case of SQLBits, as well as) written comments. The SQLBits feedback is also useful because they use a consistent format – the same questions are asked each time – this means it is particularly easy to to track whether the scores that people give are trending up or down. I suspect that somewhere the SQLBits organisers have a big Analysis Services cube (ok, perhaps its an Excel pivot table) that allows them to analyse these scores per conference, speaker, track etc.… and there’s no reason that we as session speakers cannot do the same thing. To that end I have started to store my feedback in an Excel spreadsheet of my own which in the interests of transparency is available for public viewing (only a web browser required) on SkyDrive at http://cid-550f681dad532637.office.live.com/view.aspx/Public/Misc/Personal%20SQLBits%20Session%20Feedback.xlsx. I have used a pivot table to aggregate all that feedback and here is a screenshot: I am hereby making a public plea to the SQLBits organisers (on the off-chance that they are reading) to please continue to keep the feedback format consistent in the future and I encourage them to publish all of the feedback in an anonymised form. I would also encourage anyone doing conference speaking to track their conference feedback in the same way that I am doing so that you get an insight into whether or not you are improving over time. It is not difficult to setup and maintaining it as you do more sessions takes very little effort. Storing feedback data like this leads me to wider thoughts about well-known conventions and data format standardisation. Let’s imagine a utopia where there were a standard set of questions for capturing session feedback that were leveraged at every conference regardless of subject matter, location or culture; that would give rise to immense cross-conference and cross-discipline analysis – the data analyst in me goes giddy at the thought of it. It is scenarios like this that drive my interest both in data formats such as iCalendar, microformats and RDF, and in emerging movements such as the semantic web and linked data, all things which I have written about in the past. I don’t know whether we will ever reach the stage where every piece of data has structured, descriptive metadata associated with it but I live in hope. @Jamiet

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• RTS Game Style Application [closed]

  - by Daniel Wynand van Wyk

  My question may seem somewhat odd, but I hope that my specifications will clarify EXACTLY what it is that I am after. I need some help choosing the right tooling for a particular endeavour. My background is in desktop application development and large back-end systems. I have worked primarily on the Microsoft stack using C# and the .Net framework. My goal is to develop a 2D, RTS style, interactive office simulation. The simulation will model various office spaces, office equipment, employees and their interactions with one another. The idea is to abstract the concept of an office completely. Under the hood the application will do many things that are nothing like a game. This includes P2P networking, VPN tunnelling, streaming video, instant messaging, document collaboration, remote screen sharing, file-sharing, virus scanning, VOIP, document scanning, faxing, emailing, distributed computing, content management and much more! A somewhat similar thing has been attempted by IBM, where they created a virtual office in second life. If their attempt was a game, the game-play would be notably horrible, to say the least! The users/players will drive and control my application through the various objects modelled in the simulation. A single application capable of performing all of these various tasks would be a nightmare to navigate for even the most expert user. Using the concept of a game, I can easily separate functionality by assigning them to objects that relate 1-1 with their real world counter-parts. This can greatly simplify computing for novice users, with many added benefits in terms of visibility, transparency of process and centralized configuration. My hope is to make complex computing tasks accessible to all kinds of users and to greatly reduce the cognitive load associated with using the many different utilities and applications inside office settings. The complexity is therefore limited to the complexity of the space in which you find yourself. I want the application to target as many platforms as possible and run on computers that have no accelerated graphics capabilities. The simulation won't contain any of the fancy eye-candy you find in modern games, to the contrary, my "game" will purposefully be clean and simple. The closest thing I could imagine would be an old game like "Theme Hospital" or the first instalment of "The Sims". All the content will be pre-created and not user-generated like Second Life. New functionality will be added via a plugin system. Given my background and nature of my "game", I would like to spend most of my time writing code that does not have to do with the simulated office, as the "game" is really just a glorified application menu. I have done much reading about existing engines, frameworks and tools. I need the help of an experienced game developer who has tried and tested various products over the years who can guide me in the right direction given my very particular needs. I would appreciate any help I can get!

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• Is return-type-(only)-polymorphism in Haskell a good thing?

  - by dainichi

  One thing that I've never quite come to terms with in Haskell is how you can have polymorphic constants and functions whose return type cannot be determined by their input type, like class Foo a where foo::Int -> a Some of the reasons that I do not like this: Referential transparency: "In Haskell, given the same input, a function will always return the same output", but is that really true? read "3" return 3 when used in an Int context, but throws an error when used in a, say, (Int,Int) context. Yes, you can argue that read is also taking a type parameter, but the implicitness of the type parameter makes it lose some of its beauty in my opinion. Monomorphism restriction: One of the most annoying things about Haskell. Correct me if I'm wrong, but the whole reason for the MR is that computation that looks shared might not be because the type parameter is implicit. Type defaulting: Again one of the most annoying things about Haskell. Happens e.g. if you pass the result of functions polymorphic in their output to functions polymorphic in their input. Again, correct me if I'm wrong, but this would not be necessary without functions whose return type cannot be determined by their input type (and polymorphic constants). So my question is (running the risk of being stamped as a "discussion quesion"): Would it be possible to create a Haskell-like language where the type checker disallows these kinds of definitions? If so, what would be the benefits/disadvantages of that restriction? I can see some immediate problems: If, say, 2 only had the type Integer, 2/3 wouldn't type check anymore with the current definition of /. But in this case, I think type classes with functional dependencies could come to the rescue (yes, I know that this is an extension). Furthermore, I think it is a lot more intuitive to have functions that can take different input types, than to have functions that are restricted in their input types, but we just pass polymorphic values to them. The typing of values like [] and Nothing seems to me like a tougher nut to crack. I haven't thought of a good way to handle them. I doubt I am the first person to have had thoughts like these. Does anybody have links to good discussions about this Haskell design decision and the pros/cons of it?

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• Announcing the Next AppAdvantage IT Leader Documentary

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Close on the heels of the very successful launch of Oracle BPM 12c, we are so excited to be announcing the next video in the Oracle AppAdvantage IT Leaders Series. As you know, the Oracle AppAdvantage IT Leaders Series profiles a successful executive in an industry leading organization that has embarked on a business transformation or platform modernization journey by taking full advantage of the Oracle AppAdvantage pace layered architecture. Tune in on Tuesday, September 9th at 10 am Pacific/1 pm Eastern to catch our IT executive, Regis Louis in an in-depth conversation with IT executives from Siram S.p.a., a major energy services management company in Italy. The documentary will explore how the company is doing process orchestration and business process management to build inter-department collaboration, maintain data integrity and offer complete transparency throughout their Request for Proposal (RFP) process. Oracle’s technology expert will then do a comprehensive walk-through of Siram’s IT model, the various components and how Oracle Fusion Middleware technologies are enabling their Oracle E-Business Suite processes. Experts will be at hand to answer your questions live. Check out this live documentary webcast and find out how organizations like yours are building business agility leveraging existing investments in Oracle Applications. Register today. And if you are on twitter, send your questions to @OracleMiddle with #ITLeader, #AppAdvantage. We look forward to connecting with you on Tue, Sep 9. Siram Achieves Commercial Efficiency with Improved Business Process Agility Date: Tuesday, September 9, 2014 Time: 10:00 AM PT / 1:00 PM ET /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• JCP.next.3: time to get to work

  - by Patrick Curran

  As I've previously reported in this blog, we planned three JSRs to improve the JCP’s processes and to meet our members’ expectations for change. The first - JCP.next.1, or more formally JSR 348: Towards a new version of the Java Community Process - was completed in October 2011. This focused on a small number of simple but important changes to make our process more transparent and to enable broader participation. We're already seeing the benefits of these changes as new and existing JSRs adopt the new requirements. However, because we wanted to complete this JSR quickly we deliberately postponed a number of more complex items, including everything that would require modifying the JSPA (the legal agreement that members sign when they join the organization) to a follow-on JSR. The second JSR (JSR 355: JCP Executive Committee Merge) is in progress now and will complete later this year. This JSR is even simpler than the first, and is focused solely on merging the two Executive Committees into one for greater efficiency and to encourage synergies between the Java ME and Java SE platforms. Continuing the momentum to move Java and the JCP forward we have just filed the third JSR (JCP.next.3) as JSR 358: A major revision of the Java Community Process. This JSR will modify the JSPA as well as the Process Document, and will tackle a large number of complex issues, many of them postponed from JSR 348. For these reasons we expect to spend a considerable amount of time working on it - at least a year, and probably more. The current version of the JSPA was created back in 2002, although some minor changes were introduced in 2005. Since then the organization and the environment in which we operate have changed significantly, and it is now time to revise our processes to ensure that they meet our current needs. We have a long list of topics to be considered, including the role of independent implementations (those not derived from the Reference Implementation), licensing and open source, ensuring that our new transparency requirements are implemented correctly, compatibility policy and TCKs, the role of individual members, patent policy, and IP flow. The Expert Group for JSR 358, as with all process-change JSRs, consists of all members of the Executive Committees. Even though the JSR has just been filed we started discussions on the various topics several months ago (see the EC's meeting minutes for details) and our EC members - including the new members who joined within the last year or two - are actively engaged. Now it's your opportunity to get involved. As required by version 2.8 of our Process (introduced with JSR 348) we will conduct all our business in the open. We have a public java.net project where you can follow and participate in our work. All of our deliberations will be copied to a public Observer mailing list, we'll track our issues on a public Issue Tracker, and all our documents (meeting agendas and minutes, task lists, working drafts) will be published in our Document Archive. We're just getting started, but we do want your input. Please visit us on java.net where you can learn how to participate. Let's get to work...

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• List of common pages to have in the footer [closed]

  - by user359650

  I would like to post this question as a reference for webmasters wondering what pages they should include in the footer. I will use answers to complete my initial list: About us / About MyCompany / MyCompany About / About us: description about the company, its mission, and its vision. History: summary of milestones achieved by the company. The team / Management / Board of directors: depending on size of the company there may be one of more pages describing the people involved in the company, depending on their position. Awards: list of awards received by the company if any. In the press / They're talking about us: list of links to external websites, usually highly regarded news websites, which mentioned the company in one of their articles. Media Wallpapers: wallpapers with company logo in different colors and formats that fans can set as desktop image for their computer. logos: company logo in different colors and formats that websites/blogs posting about the website can use for illustration purposes. Media kits: documents, usually in PDF format summarizing the key company figures and facts that journalists can download and read to get a quick overview of the company. Misc Contact / Contact us: contact details the company is prepared to disclose if any (address, email, phone) or contact form. Careers / Jobs / Join us: list of open vacancies with contact form to apply. Investors / Partners / Publishers: information and contact forms for companies willing to become Investors/Partners/Publishers or login page to access portal restricted to those who already are. FAQ: list of common questions and answers to guide users and reduce number of support requests. Follow us / Community Facebook / Twitter / Google+: links to the company's pages/accounts on various social networks. Legal Terms / Terms of use / Terms & Conditions: rules users must follow when browsing the website. Privacy / Privacy Statement: explanations as to how the company deals with users' personal data and what users can do about it (request information to be deleted...). cookies: page that starts appearing on more and more websites due to new regulation (notably EU) imposing more transparency and control for users about cookies (e.g. BBC cookie page). Any input is welcome PS: if someone with enough rep could add the footer tag that would be great (min. 300 required).

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• Response: Agile's Second Chasm

  - by Malcolm Anderson

  William Pietri over at Agile Focus has written an interesting article entitled, "Agile’s Second Chasm (and how we fell in)" in which he talks about how agile development has fallen into a common trap where large companies are now spending a lot of money hiring agile (Scrum) consultants just so that they can say they are agile, but all the while avoiding any change that is required by Scrum.   It echoes the questions that I've been asking for a while, "Can a fortune 500 company actually do agile development?"  I'm starting to think that the answer is "usually not"   William ask 3 questions at the end of his article that I will answer here.   1) Have I seen agile development brought in and then preemptively customized (read: made into ScrummerFall)?   Yes, Scrum is hard and disruptive.  It's a spotlight on company dysfunction.  In a low trust environment like most fortune 500 companies Scrum will be subverted by anyone who has ever seen "transparency" translate into someone being laid off.   2) If I had to do it all over again, would I change anything?  No, this is a natural progression, but the agile principles are powerful enough, that the companies that don't adopt them will no longer be competitive and will start to fail.   3) Is this situation solvable?  I think it is.  I think that one of the issues is that you often see companies implementing Scrum, but avoiding the agile engineering practices.  I believe that you cannot do one without the other.  Scrum keeps the ship sailing in smooth deep waters.  The agile engineering practices keep the engine running smoothly and cleanly.  If you implement agile engineering practices without Scrum, you run the risk of ending up with a great running piece of software that is useful to no one.  On the other hand, implementing cargo-cult Scrum without the agile engineering practices and you end up (especially in a fortune 500 company) being steered in the right direction, but with your development practices coming to a dead halt because you have code that can not keep up with the changes in requirements.   If you are trying to do Scrum, make sure that you hire some agile engineering coaches, or else you may find your deveolpment engines grinding to a dead halt in the middle of the open ocean.

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• Bad results converting PDF to EPS on Linux

  - by Tim

  I'm having some trouble converting PDFs (created by Adobe Illustrator on a Mac) to EPS. I have tried several things but I am wondering if there is a better option. The following list is ordered by decreasing quality: inkscape --export-area-page --export-eps=out.eps in.pdf using the graphical program Inkscape works best, but is a bit slow; pdftops -eps in.pdf out.eps uses Poppler and works good and is fast; pdf2ps in.pdf out.eps uses ghostscript and works ok for simple documents; convert in.pdf out.eps uses ImageMagick and always rasterizes the image. I haven't tested the following: acroread -toPostScript use acroread (Linux only) Some issues I've found: Transparency is not supported in EPS, but instead of flattening the layers, most programs rasterize the image producing big files and ugly graphs. Inkscape does this best by only rasterizing the unsupported area. Gradients are rendered properly by Inkscape, but Poppler somehow chops up the gradient into many shapes of different colors. Greek symbols are seemingly not supported by Ghostscript and are rasterized (using pdf2ps). What are your experiences for this kind of task? Did I forgot certain programs and/or command line options that improve quality? I found some posts on this, but not a (thorough) comparison of possibilities, please correct me if I'm wrong. Related posts How to convert PDF to EPS? on TeX

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• Strange activity in My Pictures folder: Thumbnail doesn't match actual picture.

  - by Sam152

  After finding an amusing picture on a popular imageboard, I decided to save it. A few days past and I was browsing my images folder when I realised that the thumbnail generated by Windows XP in the thumbnails view did not match the actual image. Here is a comparison image: What's even stranger in this situation is that the parts of the photograph that are different have actually been replaced with what might be the correct background. Furthermore, it is a jpeg (no PNG transparency tricks) that is 343 kilobytes but only 847x847 pixels wide. What could be going on here? Could there be anything malicious in the works, or hidden data? Before anyone asks, I have checked and preformed the following: Deleted Thumbs.db to reload thumbnails. Opened image in different editors. (they appear with the text) Moved image to a different directory. Changed the extension to .rar. All these steps produce the same results. Pre actual posting update: It seems that opening the image in paint, changing the image entirely (deleting entire contents and making a red fill) will still generate the original thumbnail, even after deleting Thumbs.db etc. I'm also hesitant to post the original data, in case there is something malicious or hidden that could be potentially illegal. (Although it would be very beneficial to see if it works on other computers and not just my own).

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• Gifsicle: How to set it to not overwrite the original GIF file if the resulting modified GIF file is larger than the original?

  - by galacticninja

  About Gifsicle: Gifsicle is a command-line tool for creating, editing, and getting information about GIF images and animations. One of its features is (from its website): Optimize your animations! This stores only the changed portion of each frame, and can radically shrink your GIFs. You can also use transparency to make them even smaller. Gifsicle’s optimizer is pretty powerful, and usually reduces animations to within a couple bytes of the best commercial optimizers. I call Gifsicle through this .BAT file in the Right Click - 'Send to' Menu: @echo off :compressFile "C:\Programs\Compression Scripts\gifsicle\bin\gifsicle.exe" --batch -V -O3 %1% echo. echo. SHIFT if exist %1% goto compressFile PAUSE This animated GIF file, however: http://i.minus.com/i7WdodY5Zwot3.gif, when its compression is optimized with Gifsicle with the above commands, results in a larger-filesized GIF file. Gifsicle overwrites the original GIF file with the resulting larger-filesized GIF file. Initial filesize: 7.57 MiB (7,942,886 bytes). After running through the above commands with Gifsicle: 7.64 MiB (8,017,622 bytes). Is there a way to prevent Gifsicle from overwriting the original file if its output file is larger than the original file, while still overwriting the original file if the output file is smaller? Details: OS: Windows 7 Gifsicle version: 1.63, from the binary provided here: http://www.lcdf.org/gifsicle/ Gifsicle manual

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• Internet setup for my office

  - by prakash

  We have two internet connections to our office and our current setup is like this.. The internet connections require pppoe log in so i take each cable and plug it into a wifi router and configure the router to log in to the pppoe and then plug in a cable from the router to a switch and distribute the internet throughout my office. The problem with this setup is it is really hard to monitor and im not able to monitor who is hogging internet usage and what he or she is actually using it for. apart from this we also have a nas setup which is routed through another switch . Could someone please throw a little light on how i can restructure this setup for easy monitoring and better transparency... ? each wan router is connected to a different switch and is distributed to users accordingly.. we have around 40 users in the office.. we want to setup a single linux box to which i want to connect the two wan connections and from there distribute it to all our users.... im looking for a solution where we do not have to invest more that buying a single pc and a couple of nics

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• How to circle out something in a picture?

  - by T...

  What is the easiest way to circle out something in a picture, like this example This is accomplished in Gimp: Here are the steps necesary to draw an empty ellipse without clearing the contents of the image below it. 1 - Layer New layer 2 - Make the layer to be the same size as the image and layer fill type to transparency. This should be already selected by default. 3 - On the toolbox select the ellipse select tool and make an ellipse 4 - Use the bucket fill tool to paint the ellipse with your desired color. 5 - Right click on it and go to Select Shrink... 6 - Type in how many pixels you want the border to be and click ok. 7 - Go to the menu and click Edit Clear. I feel it is very indirect, in the sense that first fill out the region enclosed by the ellipse, and then shrink the region to the boundary. I wonder if there is a quicker and more direct way to circle out something, such as by directly drawing the boundary? My OS is Ubuntu. What I was asking may be done outside of gimp, but must be by some software under Ubuntu. Thanks!

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• Is it possible to theme Windows 7 like XP?

  - by LonelyPixel

  Everybody seems to mean the window frame colour and a set of desktop background pictures when they're talking about Windows 7 themes. Does anybody remember what themes used to be in Windows XP? You could actually alter the appearance of the window frame, how close buttons and menu popups looked, put a texture on the taskbar, all those funny things. Microsoft themselves have published a number of XP themes over time (Luna on XP, Royal on MCE2005, Zune later on). I don't say that most of those and the numerous third party XP themes were beautiful or even practical. But it was possible to create something nice. In Windows 7 (I suppress the existence of Windows Vista...) such a theme could well be used to increase readability to a level before Aero Glass again. I mean, you cannot really tell whether a Glass window is active or not. I've been tweaking the colours and transparency levels a lot recently but the only safe indicator is the close button: it's red when the window is active, it's colourless otherwise. Then there's the window title. It is always painted black, on however dark a background. Again, regardless of whether the window is active or not. Turning off Aero is not an option in Windows 7 anymore. Classic design looks just ugly there. It already wasn't exactly looking good on XP with the wide start menu. So, can we increase the readability of the Windows 7 UI with themes like in XP or didn't Microsoft learn a thing since the Windows 7 Preview "Vista"?

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