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• Problem upgrading 11.04

  - by Krazy_Kaos

  I've been trying to upgrade my ubuntu 11.04 desktop computer, but when I click on the ugrade button: I get this error: I've tryied to change my repositories, but it changes nothing in the error((on the "setting new software channel"). Can someone point me in the right direction? This is my sources.list: # deb http://ppa.launchpad.net/ailurus/ppa/ubuntu karmic main # disabled on upgrade to karmic # deb-src http://ppa.launchpad.net/ailurus/ppa/ubuntu karmic main # disabled on upgrade to karmic # deb cdrom:[Ubuntu 9.04 _Jaunty Jackalope_ - Release i386 (20090421.3)]/ jaunty main restricted # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://us.archive.ubuntu.com/ubuntu/ natty main restricted multiverse universe ## Major bug fix updates produced after the final release of the ## distribution. deb http://us.archive.ubuntu.com/ubuntu/ natty-updates main restricted multiverse universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. ## Uncomment the following two lines to add software from the 'backports' ## repository. ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. deb-src http://pt.archive.ubuntu.com/ubuntu/ jaunty-backports main restricted universe multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. deb http://archive.canonical.com/ubuntu natty partner deb-src http://archive.canonical.com/ubuntu natty partner deb http://us.archive.ubuntu.com/ubuntu/ natty-security main restricted multiverse universe deb http://us.archive.ubuntu.com/ubuntu/ natty-proposed restricted main multiverse universe # deb http://deb.torproject.org/torproject.org karmic main # disabled on upgrade to maverick # deb-src http://deb.torproject.org/torproject.org karmic main # disabled on upgrade to maverick deb http://extras.ubuntu.com/ubuntu natty main #Third party developers repository

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• WebCenter Customer Spotlight: Regency Centers Corporation

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryRegency Centers Corporation, based in Jacksonville, FL, is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. Regency grew rapidly over much of the last decade. To keep up with the monthly and yearly administrative processes required to manage thousands of tenants, including reconciling yearly pass-through expenses, the customer upgraded to Oracle’s JD Edwards EnterpriseOne Version 9.0 and deployed Oracle WebCenter Imaging, Process Management and Oracle BI Publisher, to streamline invoice processing and reporting. Using Oracle WebCenter Imaging - Regency accelerated and improved vendor invoice accuracy  which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Company Overview Regency Centers Corporation, based in Jacksonville, FL,  is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. The company owns 367 centers, totaling nearly 50 million square feet, located in top markets throughout the United States. Founded in 1963 and operating as a fully integrated real estate company, Regency is a qualified real estate investment trust that is self-administered and self-managed, operating from 17 regional offices around the country.  Business Challenges Ensure continued support of vital business applications that drive the real estate developer’s key business processes, including property management and tenant payment processing Streamline year-end expense recognition and calculation, enabling faster tenant billing Move to a Web-based platform to deliver greater mobility and convenience to employees Minimize system customizations to reduce IT management costs and burden moving forward Solution DeployedRecency Centers Corporation worked with the  Oracle Partner ICS to upgrade to Oracle’s JD Edwards EnterpriseOne Version 9.0, migrating to a more user-friendly, Web-based platform and realizing numerous new efficiencies in property management and tenant payment processing. They accelerated and improved vendor invoice accuracy with Oracle WebCenter Imaging, which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Business Results Enabled faster and more accurate tenant billing for year-end expenses, accelerating collections of millions of dollars in revenue Gained full audit and drill-down capabilities that facilitate understanding various aspects of calculations for expense participation generation Increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents Helped to ensure on-time payments to hundreds of vendors, including contractors and utilities "We have realized numerous efficiencies with Oracle’s JD Edwards EnterpriseOne 9.0, particularly around tenant billings. It accelerates our year-end expense reconciliation process and enables us to create and process billings more quickly.” James Chiang, Vice President of Real Estate Accounting Regency Centers Corporation Additional Information Regency Centers Corporation Customer Snapshot Oracle WebCenter Imaging JD Edwards EnterpriseOne Financials 9.0 JD Edwards EnterpriseOne Project Costing JD Edwards EnterpiseOne Real Estate Management Oracle Business Intelligence Publisher Oracle Essbase

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• Seven Accounting Changes for 2010

  - by Theresa Hickman

  I read a very interesting article called Seven Accounting Changes That Will Affect Your 2010 Annual Report from SmartPros that nicely summarized how 2010 annual financial statements will be impacted.  Here’s a Reader’s Digest version of the changes: 1.  Changes to revenue recognition if you sell bundled products with multiple deliverables: Old Rule: You needed to objectively establish the “fair value” of each bundled item. So if you sold a dishwasher plus installation and could not establish the fair value of the installation, you might have to delay recognizing revenue of the dishwasher days or weeks later until it was installed. New Rule (ASU 2009-13): “Objective” proof of each service or good is no longer required; you can simply estimate the selling price of the installation and warranty. So the dishwasher vendor can recognize the dishwasher revenue immediately at the point of sale without waiting a few weeks for the installation. Then they can recognize the estimated value of the installation after it is complete. 2.  Changes to revenue recognition for devices with embedded software: Old Rule: Hardware devices with embedded software, such as the iPhone, had to follow stringent software revrec rules. This forced Apple to recognize iPhone revenues over two years, the period of time that software updates were provided. New Rule (ASU 2009-14): Software revrec rules no longer apply to these devices with embedded software; these devices can now follow ASU 2009-13. This allows vendors, such as Apple, to recognize revenue sooner. 3.  Fair value disclosures: Companies (both public and private) now need to spend extra time gathering, summarizing, and disclosing information about items measured at fair value, such as significant transfers in and out of Level 1(quoted market price), Level 2 (valuation based on observable markets), and Level 3 (valuations based on internal information). 4.  Consolidation of variable interest entities (a.k.a special purpose entities): Consolidation rules for variable interest entities now require a qualitative, not quantitative, analysis to determine the primary beneficiary. Instead of simply looking at the percentage of voting interests, the primary beneficiary could have less than the majority interests as long as it has the power to direct the activities and absorb any losses.  5.  XBRL: Starting in June 2011, all U.S. public companies are required to file financial statements to the SEC using XBRL. Note: Oracle supports XBRL reporting. 6.  Non-GAAP financial disclosures: Companies that report non-GAAP measures of performance, such as EBITDA in SEC filings, have more flexibility.  The new interpretations can be found here: http://www.sec.gov/divisions/corpfin/guidance/nongaapinterp.htm.  7.  Loss contingencies disclosures: Companies should expect additional scrutiny of their loss disclosures, such as those from litigation losses, in their annual financial statements. The SEC wants more disclosures about loss contingencies sooner instead of after the cases are settled.

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• The Softer Side of Customer Experience

  - by Christina McKeon

  It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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• Monitoring C++ applications

  - by Scott A

  We're implementing a new centralized monitoring solution (Zenoss). Incorporating servers, networking, and Java programs is straightforward with SNMP and JMX. The question, however, is what are the best practices for monitoring and managing custom C++ applications in large, heterogenous (Solaris x86, RHEL Linux, Windows) environments? Possibilities I see are: Net SNMP Advantages single, central daemon on each server well-known standard easy integration into monitoring solutions we run Net SNMP daemons on our servers already Disadvantages: complex implementation (MIBs, Net SNMP library) new technology to introduce for the C++ developers rsyslog Advantages single, central daemon on each server well-known standard unknown integration into monitoring solutions (I know they can do alerts based on text, but how well would it work for sending telemetry like memory usage, queue depths, thread capacity, etc) simple implementation Disadvantages: possible integration issues somewhat new technology for C++ developers possible porting issues if we switch monitoring vendors probably involves coming up with an ad-hoc communication protocol (or using RFC5424 structured data; I don't know if Zenoss supports that without custom Zenpack coding) Embedded JMX (embed a JVM and use JNI) Advantages consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions somewhat simple implementation (we already do this today for other purposes) Disadvantages: complexity (JNI, thunking layer between native C++ and Java, basically writing the management code twice) possible stability problems requires a JVM in each process, using considerably more memory JMX is new technology for C++ developers each process has it's own JMX port (we run a lot of processes on each machine) Local JMX daemon, processes connect to it Advantages single, central daemon on each server consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions Disadvantages: complexity (basically writing the management code twice) need to find or write such a daemon need a protocol between the JMX daemon and the C++ process JMX is new technology for C++ developers CodeMesh JunC++ion Advantages consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions single, central daemon on each server when run in shared JVM mode somewhat simple implementation (requires code generation) Disadvantages: complexity (code generation, requires a GUI and several rounds of tweaking to produce the proxied code) possible JNI stability problems requires a JVM in each process, using considerably more memory (in embedded mode) Does not support Solaris x86 (deal breaker) Even if it did support Solaris x86, there are possible compiler compatibility issues (we use an odd combination of STLPort and Forte on Solaris each process has it's own JMX port when run in embedded mode (we run a lot of processes on each machine) possibly precludes a shared JMX server for non-C++ processes (?) Is there some reasonably standardized, simple solution I'm missing? Given no other reasonable solutions, which of these solutions is typically used for custom C++ programs? My gut feel is that Net SNMP is how people do this, but I'd like other's input and experience before I make a decision.

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• Support ARMv7 instruction set in Windows Embedded Compact applications

  - by Valter Minute

  On of the most interesting new features of Windows Embedded Compact 7 is support for the ARMv5, ARMv6 and ARMv7 instruction sets instead of the ARMv4 “generic” support provided by the previous releases. This means that code build for Windows Embedded Compact 7 can leverage features (like the FPU unit for ARMv6 and v7) and instructions of the recent ARM cores and improve their performances. Those improvements are noticeable in graphics, floating point calculation and data processing. The ARMv7 instruction set is supported by the latest Cortex-A8, A9 and A15 processor families. Those processor are currently used in tablets, smartphones, in-car navigation systems and provide a great amount of processing power and a low amount of electric power making them very interesting for portable device but also for any kind of device that requires a rich user interface, processing power, connectivity and has to keep its power consumption low. The bad news is that the compiler provided with Visual Studio 2008 does not provide support for ARMv7, building native applications using just the ARMv4 instruction set. Porting a Visual Studio “Smart Device” native C/C++ project to Platform Builder is not easy and you’ll lack many of the features that the VS2008 application development environment provides. You’ll also need access to the BSP and OSDesign configuration for your device to be able to build and debug your application inside Platform Builder and this may prevent independent software vendors from using the new compiler to improve their applications performances. Adeneo Embedded now provides a whitepaper and a Visual Studio plug-in that allows usage of the new ARMv7 enabled compiler to build applications inside Visual Studio 2008. I worked on the whitepaper and the tools, with the help of my colleagues and now the results can be downloaded from Adeneo Embedded’s website: http://www.adeneo-embedded.com/OS-Technologies/Windows-Embedded (Click on the “WEC7 ARMv7 Whitepaper tab to access the download links, free registration required) A very basic benchmark showed a very good performance improvement in integer and floating-point operations. Obviously your mileage may vary and we can’t promise the same amount of improvement on any application, but with a small effort on your side (even smaller if you use the plug-in) you can try on your own application. ARMv7 support is provided using Platform Builder’s compiler and VS2008 application debugger is not able to debut ARMv7 code, so you may need to put in place some workaround like keeping ARMv4 code for debugging etc.

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• Oracle Could Lead In Cloud Business Apps Within Year

  - by Richard Lefebvre

  Below is the reprint from an article, writen by By Pete Barlas, Investor's Business Daily, published on Investorscom: Oracle (ORCL) is all but destined to become the largest seller of cloud business-software applications, analysts say, and perhaps within a year. What that means in the long run is much debated, though, as analysts aren't sure whether pricing competition might cut into profit or what other issues might develop in the fast-emerging cloud software field. But the database leader, which is either No. 1 or 2 to SAP (SAP) in business apps overall, simply has the size and scope to overtake current cloud business-app leader, Salesforce.com (CRM), analysts say. Oracle rolled out its first full suite of cloud applications on June 6. Cloud computing lets companies store data and apps on the Internet "cloud" and access it quickly and easily. The applications run the gamut of customer relationship management software to social networking sites for employees, partners and customers. For longtime software giants like Oracle, the cloud is a big switch. They get the great bulk of revenue from companies and other enterprises buying or licensing software that the customers keep on their own computer systems. Vendors also get annual maintenance fees. Analysts estimate Oracle is taking in a mere $1 billion or so a year from cloud-based software sales and services now. But while that's just a sliver of the company's $37 billion in sales last year, it's already about a third of the total sales for Salesforce, which is expected to end this year with some $3 billion in revenue. Operates In 145 Countries Oracle operates in more than 145 countries vs. about 70 for Salesforce. And Oracle has far more apps than Salesforce. Revenue doesn't equate to profit, but it's inevitable that huge Oracle will become the largest seller of cloud applications, says Trip Chowdhry, an analyst for Global Equities Research. "What Oracle has is global presence," he said. "They have two things driving the revenue: breadth of the offering and breadth of the distribution. You put those applications in those sales reps' hands and you get deployments not in just one country but several countries." At the June 6 event, Oracle CEO Larry Ellison emphasized that his company could and would beat Salesforce.com in head-to-head battles for customers. Oracle makes software to help companies manage such tasks as customer relationships, recruiting, supply chains, projects, finances and more. That range gives it an edge over all rivals, says Michael Fauscette, an analyst for research firm IDC.

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• Your Cinnamon Roll & Morning Coffee: Powered by Oracle Enterprise Manager

  - by Ruma Sanyal

  1024x768 Truth be told, as I was getting my morning coffee today, I was pondering the recent election results more than Oracle [there, I said it]. But then an email from Glen Hawkins from the Enterprise Management team hit my Inbox and I started viewing this video. It was about the world’s largest convenience store chain, 7-Eleven, focusing on creating the best Digital Guest Experience (DGE) for their customers. Turns out that Oracle Enterprise Manager (OEM) powers 7-Eleven’s DGE Middleware Platform as a Service solution that consists of Oracle SOA Suite, Exalogic, and Exadata. “We need to present a consistent view of 7-Eleven across all our endpoints: 10,000 stores & various digital entities like our websites and apps”, said Ronald Clanton, the DGE Program Director for 7-Eleven. As 7-Eleven was rolling out a loyalty program with mobile support across multiple geos, it had many complex business & technical requirements, including supporting a wide variety of different apps, 10M guests in NA alone, ability to support high speed transactions, and very aggressive timelines. A key requirement was shortening the cycle for provisioning new environments. Whereas with other vendors this would take a few weeks, Oracle consulting showed them how with OEM provisioning new environments would take half a day, which was quite impressive. 7-Eleven has started to roll out this new program and are delighted to report that some provisioning cycles are as low as 10 minutes which includes provisioning the full Oracle SOA suite, Exalogic and more. They are delighted with OEM’s reporting capabilities and customization thereof. Watch the video to see for yourself. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Fast Data Executive Round Table FY14 event kit

  - by JuergenKress

  We are very interested to run joint marketing events jointly with you as our partners! At our SOA Community Workspace (SOA Community membership required) you can find a new Fast Data Executive Round Table FY14 event kit. This event is designed at senior IT and executives level for the purposes of education, awareness, and thought leadership around the subject of big data; and a specific flavor of big data - Fast Data - that has begun to spark the imagination of many Oracle customers. Fast Data is not new. It’s a term that was invented initially by Ovum’s Tony Baer as a way to represent the collection of ‘high velocity’ solutions with respect to the big data. For Oracle, the Fast Data campaign in FY13 began as a way to tie a broader set of solutions together (SOA/Business Process Management, Data Integration and Business Analytics) under a set of use cases focused on real-time, high velocity data. It has helped to give Oracle a leap-frog advantage over many of the niche integration vendors (i.e. Informatica, Pega, Tibco, Software AG, Terracotta) who haven’t been able to address these types of end-to-end use cases which rely on the combination of filtering, in-memory data processing, correlation, real-time data movement and transformation, end-to-end analytics, and business process management. Only Oracle can address all the dimensions of fast data, and only Oracle can provide a set of engineered solutions to address this space. This event is designed to continue that thought leadership momentum and raise the awareness about what Oracle Fast Data solutions are designed to solve. It’s designed to highlight real customer solutions and articulate the business benefits that fast data can address. This is not an event that gets into the esoteric technical standards of Hadoop, NoSQL, and in-memory data grids. This is an event that instead gets into the heart of business problems that big data has left un-addressed and charts the path for next steps in fast data. Get the Fast Data Executive Round Table FY14 event kit here. Support marketing campaigns We can support such events by: Oracle speakers - contact your partner manager Marketing budget - contact your A&C marketing manager Event location - free use of Oracle Customer Visitor Centers conference rooms Promote your event at events.oracle.com: http://tinyurl.com/eventspecialized E-Blast: invite customers to your event – contact your A&C marketing manager For additional marketing kits e.g for Business Process Managementplease visit our SOA Community Workspace. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags:

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• Innovation for Retailers

  - by David Dorf

  One of my main objectives for this blog is to point out emerging technologies and how they might apply to the retail industry.  But ideas are just the beginning; retailers either have to rely on vendors or have their own lab to explore these ideas and see which ones work.  (A healthy dose of both is probably the best solution.)  The Nordstrom Innovation Lab is a fine example of dedicating resources to cultivate ideas and test prototypes. The video below, from 2011, is a case study in which the team builds an iPad app that helps customers purchase sunglasses in the store.  Customers take pictures of themselves wearing different sunglasses, then can do side-by-side comparisons. There are a few interesting take-aways from their process.  First, they are working in the store alongside employees and customers.  There's no concept of documenting all the requirements then building the product.  Instead, they work closely with those that will be using the app in order to fully understand what's needed.  When they find an issue, they change the software onsite and try again.  This iterative prototyping ensures their product hits the mark.  Feels like Extreme Programming if you recall that movement. Second, they have time-boxed the project to one week.  Either it works or it doesn't, and either way they've only expended a week's worth of resources.  Innovation always entails failure, and those that succeed are often good at detecting failure quickly then adjusting.  Fail fast and fail often. Third, its not always about technology.  I was impressed they used paper designs to walk through user stories and help understand the needs of the customer.  Pen and paper is the innovator's most powerful tool. Our Retail Applied Research (RAR) team uses some of these concepts in our development process.  (Calling it a process is probably overkill.)  We try to give life to concepts quickly so the rest of organization can help us decide if we're heading the right direction.  It takes many failures before finding a successful product.

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• Keeping your options open in a cloud solution

  - by BuckWoody

  In on-premises solutions we have the full range of options open for a given computing solution – but we don’t always take advantage of them, for multiple reasons. Data goes in a Relational Database Management System, files go on a share, and e-mail goes to the Exchange server. Over time, vendors (including ourselves) add in functionality to one product that allow non-standard use of the platform. For example, SQL Server (and Oracle, and others) allow large binary storage in or through the system – something not originally intended for an RDBMS to handle. There are certainly times when this makes sense, of course, but often these platform hammers turn every problem into a nail. It can make us “lazy” in our design – we sometimes don’t take the time to learn another architecture because the one we’ve spent so much time with can handle what we want to do. But there’s a distinct danger here. In nature, when a population shares too many of the same traits, it can cause a complete collapse if a situation exploits a weakness shared by that population. The same is true with not using the righttool for the job in a computing environment. Your company or organization depends on your knowledge as a professional to select the best mix of supportable, flexible, cost-effective technologies to solve their problems, whether you’re in an architect role or not.  So take some time today to learn something new. The way I do this is to select a given problem, and try to solve it with a technology I’m not familiar with. For instance – create a Purchase Order system in Excel, then in Hadoop or MongoDB, or even in flat-files using PowerShell as an interface. No, I’m not suggesting any of these architectures are the proper way to solve the PO problem, but taking something concrete that you know well and applying that meta-knowledge to another platform will assist you in exercising the “little grey cells” and help you and your organization understand what is open to you. And of course you can do all of this on-premises – but my recommendation is to check out a cloud platform (my suggestion would of course be Windows Azure :) ) and try it there. Most providers (including Microsoft) provide free time to do that.

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• Oracle Business Intelligence Customers: Have Your Voice Heard in the "2011Wisdom of the Crowds Business Intelligence Market Survey"

  - by tobin.gilman(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Old friend and industry colleague Howard Dresner has just launched the second edition of his "Wisdom of the Crowds Business Intelligence Survey".  I was hoping Howard would offer me a 60 inch flat panel TV, or at least an iPad 2 if I promote the survey in a blog post.  It saddens me to report that no spiffs of any kind are forthcoming. Zip, zilch, nada.   Not even a Dresner Advisory Services LLC mouse pad!   But I'm going to use this space to encourage Oracle BI customers to participate in the survey anyway. The Wisdom of the Crowds survey combines social media, crowd sourcing, and good old fashioned market research to provide vendors and customers alike an unvarnished and insightful snap shot of what's top of mind with business intelligence professionals.  If you are an Oracle BI user, here's what you get in return for the ten minutes it takes to complete the survey.  First, you get your voice heard. Second, Dresner Advisory Services will give you a complimentary copy of the final report for your own use.   Here's the link:   http://www.surveymonkey.com/s/woc2011-oracle  Act now.  Take the survey and get the complimentary report.  It's almost as good as a 60 inch flat panel or an iPad 2.

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• Why can't I reconnect to my Philips SHB9000 bluetooth headset?

  - by Thomas Eyde

  This is so annoying. When I connected my Philips SHB9000 bluetooth to my Windows 7 (64 bit) for the very first time, it worked well. I had to manually change the default playback device, but otherwise it worked. Then, when I start up my computer from standby, it's nearly random when I can reconnect or not. My last option is to remove the bluetooth device and reconnect it. But now, even that doesn't work. The sad thing is, this used to work better on Windows 7 beta. Windows Update has a new driver which fails to install. Searching for this driver yields nothing. I thought all vendors had an official site for their drivers? Well, Philips seems to have none. If there is no answer to this problem, my advice is to NOT buy this headset. It's good looking, the sound is nice, but what need do we have from that if we can't use the bloody device?

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• Is it necessary to burn-in RAM for server-class systems?

  - by ewwhite

  When using server-class systems with ECC RAM, is it necessary or even useful to burn-in the memory DIMMs prior to deployment? I've encountered an environment where all server RAM is placed through a lengthy multi-day burn-in/stress-tesing process. This has delayed system deployments on occasion and adds an extra step to the hardware lead-time. The server hardware is primarily Supermicro, so the RAM is sourced from a variety of vendors; not directly from the manufacturer like a Dell Poweredge or HP ProLiant. Is this process useful? In my past experience, I simply used vendor RAM out of the box. Isn't that what the POST memory tests are for? I've encountered and responded to ECC errors long before a DIMM actually failed. The ECC thresholds were usually the trigger for warranty placement. Do you burn your RAM in? If so, what method do you use to perform the tests? Has the burn-in process resulted in any additional platform stability? Has it identified any pre-deployment problems?

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• Terminating multi-mode fiber

  - by murisonc

  I'm looking at the feasibility of terminating multi-mode fiber connections ourselves. We would be using LC connectors. I've done some research and found two different methods. One requires polishing the ends and using epoxy while the other doesn't. I like the idea of not having to polish the ends but there doesn't seem to be much information on quality or ease of use. I've found two vendors (3M and Corning) that offer kits for terminating fiber without polishing or using epoxy. Does anyone have any experience with both methods that can offer some advice? Copper is easy but fiber seems to be a whole different animal. EDIT: After looking into fusion splicing suggested in the answer I've determined it's not for us. It's my understanding that is primarily used for outside plant and is better suited for single mode fiber. It's a good answer but doesn't address the question directly. Some more information about our situation. We will only be terminating multi-mode fiber inside a building and only doing between 4 and 20 pair a year. Hiring an outside person won't work due to our location. There are currently a couple people on-site that can terminate fiber (working for another company and charging large fees) but they can only do ST and SC connectors and we only use LC. So once again does anyone have experience with terminating using both epoxy type connectors and the other type (similar to Corning Unicam)?

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• Load Testing a Security/Gateway Appliance

  - by Joel Coel

  In a couple weeks I will load testing a security/gateway appliance. We're a small residential college, and that "residential" means the traffic moving through the appliance is a bit like the Wild West. We have everything from Facebook to World of Warcraft, BitTorrent to Netflix, or Halo to YouTube... basically anything you might find in the home of a high-school or college aged person. Somewhere in there some real academic work gets done as well. We rely on our current appliance for traffic shaping, antivirus, malware filtering, intrusion detection on our servers, logging and abuse reporting, and even some content filtering. All this puts a decent load when we have students around, and I'm concerned about the ability of the new candidate to keep up. On paper it should handle things, but I'm worried. Prior experience is that vendors greatly over-report what an appliance can handle. The product also includes a licensed session limit, and I'm also worried that just a few misbehaving students could unwittingly bring us to that limit and cause service disruptions. I need to know this will work for our campus in order to commit to it. Going a performance level higher in that product takes the pricing way out of line with what we expect and have done in the past. What I need is a good way to load test this guy. My problem is that our current level of summer traffic is less than one percent of what it will be when students come back just six weeks from now. Any ideas on how to really stress this thing and see what it can do, in a way that will give me some clear ideas o. How that will scale for our campus? For the curious, I'm looking at a Watchguard 515, but it could be anything. If I were evaluating a competitor, I'd ask the same question.

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• How do you handle data archiving?

  - by 20th Century Boy

  Backups are one thing, but long term archival is another. For example, you might be required to store emails for 7 years, or keep all project data indefinitely. I used to save archives to tape, but then I've had tapes get destroyed (drives rip the tape out). So...write to 2 tapes I hear you say. Is that what others do? Have 2 (or more) tapes of the same data for redundancy? But then the other issue is that tapes cannot usually be read by different backup software vendors. Eg if you go from Arcserve - Backup Exec - Commvault over 10 years you would need to keep all 3 systems so that you could restore old data. Likewise for hardware. Old tapes might not be barcoded. Might not be compatible with the new library etc etc. So do you keep old tape hardware AND old software just in case you might need to restore a 10 year-old file? Or...when you move to a new backup system do you migrate all archived data to the new system and re-archive it onto new tapes? That could be a huge job. Any thoughts?

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• Why are FMS logs filled with 'play' event status code 408 for a failed webcast?

  - by Stu Thompson

  Recently we had a live webcast event go horribly wrong. I'm doing the technical post-mortem, with limited information. We know that the hardware encoder (a Digital Rapid Touch Stream Web HDI) was unable to send upstream at a sustained reliable high rate. What we don't know is if the encoder's connection was problematic (Zürich), or that of the streaming server (in Frankfurt). Unfortunately, I've got three different vendors all blaming each other (the CDN who runs the server, the on-site ISP and the on-site encoding team.) In the FMS log files I see a couple of interesting things: Zillions of Status Code 408 on play event entries for clients. Adobe's documentation stats that this "Stream stopped because client disconnected". ("Zillions" would be a ratio of 10 events for every individual IP address.) Several unpublish / (re)publish events per hour for the encoder I'd like to know if all those 408s could tell me with authority that the FMS server was starved for bandwidth, or that the encoding signal was starved (and hence the server was disconnecting clients.) Any clues?

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• Fully FOSS EMail solution

  - by Ravi

  I am looking at various FOSS options to build a robust EMail solution for a government funded university. Commercial options are to be chosen only in the worst case scenario. Here are the requirements: Approx 1000-1500 users - Postfix or Exim? (Sendmail is out;-)) Mailing lists for different groups/Need web based archive - Mailman? Sympa? Centralised identity store - OpenLDAP? Fedora 389DS? Secure IMAP only - no POP3 required - Courier? Dovecot? Cyrus?? Anti Spam - SpamAssasin? what else? Calendaring - ?? webmail - good to have, not mandatory - needs to be very secure...so squirrelmail is out;-)? Other questions: What mailbox storage format to use? where to store? database/file system? Simple and effective HA options? Is there a web proxy equivalent to squid in the mail server world? software load balancers?CARP? Monitoring and alert? Backup? The govt wants to stimulate the local economy by buying hardware locally from whitebox vendors. Also local consultants and university students will do the integration. We looked at out-of-the-box integrated solutions like Axigen, Zimbra and GMail but each was ruled out in favour of a DIY approach in the hopes of full control over the data and avoiding vendor lockin - which i though was a smart thing to do. I wish more provincial governments in the developing world think of these sort of initiatives As for OS - Debian, FreeBSD would be first preference. Commercial OS's need not apply. CentOS as second tier option...

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• Configuring CakePHP on Hostgator

  - by yaeger

  I have absolutely no idea what I am doing wrong here. I have followed just about every guide there is with installing cakephp on shared hosting and I am still having problems. I have also started over each time when following a guide. Maybe someone can help me out here as I am out of options. Here is my current setup: / app webroot vendors lib cake public_html .htaccess index.php plugins I have configured the index.php file in the public_html to point to the correct files. I have also done this in the index.php file located in webroot folder. I am getting an Internal 500 server error and it says to check my logs for what the error specifically is. However there are no logs being generated. I removed the .htaccess file from the public_html folder and I get the following errors: Warning: require(/app/webroot/index.php) [function.require]: failed to open stream: No such file or directory in /home/user/public_html/index.php on line 40 Fatal error: require() [function.require]: Failed opening required '/app/webroot/index.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/user/public_html/index.php on line 40 line 40 is require APP_DIR . DS . WEBROOT_DIR . DS . 'index.php'; DS = "/" WEBROOT_DIR = "app" Anyone have any suggestions? I am at lost at what I am doing wrong.

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• DAS vs SAN storage for serving 2 to 4 nodes

  - by Luke404

  We currently have 4 Linux nodes with local storage, arranged in two active/passive pairs with storage mirrored using DRBD, running virtual machines (actually using Xen Hypervisor) for typical hosting workloads (mail, web, a couple VPS, etc.). We're approaching the (presumed) maximum IOPS of those servers, and we're planning to migrate to an external storage solution with two active nodes, with capacity for up to four active nodes. Since we're an all-Dell shop I've done some research and found the MD3200 / MD3200i products should be the ones we're looking for. We are pretty sure we won't be attaching more than 4 hosts on a single storage and I'm wondering if there is any clear advantage for one or the other. In theory I should be able to attach 4 SAS hosts to a single MD3200 (single links on a single controller MD3200, or dual redundant SAS links from each host to a dual-controller MD3200), or 4 iSCSI hosts to a single MD3200i (directly on its 4 GigE ports without any switch, again with dual links for the dual controller option). Both setups should let us implement live VM migration since all hosts can access all the LUNs at the same time, and also some shared filesystem like GFS2 or OCFS2. Also, both setups should allow full redundancy of the whole system (assuming dual controllers in the storage). One difference I can see is that the DAS solution is actually limited to 4 hosts while the iSCSI one should be able to grow to more hosts (adding two GigE switches to the mix). One point for the iSCSI solution is that it would allow us to start out with our current nodes and upgrade them at a later time (we can't add other SAS controllers, but they already have 4 GigE ports each). With the right (iSCSI|SAS) controllers I should be able to connect diskless nodes and boot them off the external storage which I think is a good thing (get rid of any local storage). On the other hand, I would have thought the SAS one to be cheaper but it seems like an MD3200 actually costs a little less than an MD3200i (?) (please note: I've used Dell gear in my examples since that's what we're looking for but I assume the same goes with other vendors) I would like to know if my assumptions above are correct, and if I'm missing any important difference between the two setups.

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• Anyone else experiencing high rates of linux server crashes today?

  - by Bron Gondwana

  Just today, Sat June 30th - starting soon after the start of the day GMT. We've had a handful of blades in different datacentres as managed by different teams all go dark - not responding to pings, screen blank. They're all running Debian Squeeze - with everything from stock kernel to custom 3.2.21 builds. Most are Dell M610 blades, but I've also just lost a Dell R510 and other departments have lost machines from other vendors too. There was also an older IBM x3550 which crashed and which I thought might be unrelated, but now I'm wondering. The one crash which I did get a screen dump from said: [3161000.864001] BUG: spinlock lockup on CPU#1, ntpd/3358 [3161000.864001] lock: ffff88083fc0d740, .magic: dead4ead, .owner: imapd/24737, .owner_cpu: 0 Unfortunately the blades all supposedly had kdump configured, but they died so hard that kdump didn't trigger - and they had console blanking turned on. I've disabled console blanking now, so fingers crossed I'll have more information after the next crash. Just want to know if it's a common thread or "just us". It's really odd that they're different units in different datacentres bought at different times and run by different admins (I run the FastMail.FM ones)... and now even different vendor hardware. Most of the machines which crashed had been up for weeks/months and were running 3.1 or 3.2 series kernels. The most recent crash was a machine which had only been up about 6 hours running 3.2.21.

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• Outbound mail issue during Exchange 2003 migration

  - by user27574

  Dear all, I am having an outbound email issue during the Exch 03 migration. Basically, we are migrating Exch03 to new hardware, both servers are Server 03 based. Everything runs smooth while setting up and installing Exch 03 on the new box. Public folders are all replicated. My issues are shown below.... 1) After starting to move users' mailboxes to new Exch 03, they receive some undeliverable mail and bounced back mail from some vendors, then I move few users back to test around, they have no problem at all after moving back to old Exch 03. 2) Another issue is our company has Blackberry users, we don't have BES. Under each user's mailboxes, we have forward rule setup, so that both user inbox and BB can receive email. User who is moved to the new Exch 03 server, they can only send email to the BB user's inbox, mail cannot be forwarded to BB at all, smtp queue stacks up and keep trying until the time is expired. Since not all emails that the users send out from the new Exch have problem, I am not able to narrow down what is the issue here. Can anyone give me some ideas? Could this be MX record / Reversed DNS relate? Or firewall NAT rule setting? Thanks.

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• Comprehensive solution for managing patches, event viewing, change management, inventory, etc

  - by Holocryptic

  I'm looking for a solution that incorporates most or all of the following: Patch Management, Server event viewing/tracking, AD change management, ticketing and internal/external kb, remote access - ability to shadow user sessions or create new ones, imaging, and inventory. Our environments contains Windows Servers and ESXi Hosts (We're not completely virtual, but we're moving that direction). Various Cisco and Linksys switches and firewalls. This is a tall order, and I don't know if it can be done on a reasonable budget. I've looked and found some questions on SF that deal with some of this: http://serverfault.com/questions/72015/active-directory-management-tools-for-medium-sized-forest-less-than-1000-users http://serverfault.com/questions/4021/are-there-any-tools-to-do-change-management-with-active-directory-group-policy http://serverfault.com/questions/21752/what-is-a-good-patch-update-management-server What I'm ideally looking for is a reasonably cheap solution that integrates the features into a central interface. We're a non-profit, so money is a limiting factor (the cheaper, the better; but we have a max of $15k). What we are trying to avoid is having to deal with multiple vendors, while maintaining scalability (we're creating more sites that we'll have to manage). Is this possible, or will we have to cobble together something to make it work for us?

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• Cheap Solution for Routing a Toll Free Number to a Standard POTS Number

  - by VxJasonxV

  I do some technical work for an Internet Radio Show/Podcast, and need to fix something that has been broken for a while. The hosts have a Skype-In number to take listener calls, and for convenience sake, I bought and paid for a toll free number for a period of time. I used to use Asterlink for routing calls, but they folded and sent my number to OneBox, but they're ridiculously expensive by comparison. I'm looking for a cheap solution for this one simple task. Forward toll free calls to a skype-in number. The definition of cheap is as cheap or cheaper than Asterlink was. I paid something like $2 a month, and then the termination/call rate, which was a fraction of a sent for termination, and only whole cents after some serious time on the call. A $20 preload lasted me months at a time. I don't want to be upsold too, I want a simple web based management screen (CDR/stats are fun!), and obviously, it needs to be reliable. What vendors out there are you a fan of that solves this need?

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