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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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  • Website Value Calculator - Know What Your Website is Worth Before Selling It

    We all know how important it is to have a website of your own when you are into an online business. If you would like to maintain your own website or if you are selling them to earn some money, it is definitely important for you to know what is the true value of your websites. How do you do this? With the help of a website value calculator you will now have the ability to know your site's worth.

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  • T-SQL Tuesday #19: Blind Spots

    - by merrillaldrich
    A while ago I wrote a post, Visualize Disaster , prompted by a real incident we had at my office. Fortunately we came through it OK from a business point of view, but I took away an important lesson: it’s very easy, whether your organization and your team is savvy about disaster recovery or not, to have significant blind spots with regard to recovery in the face of some large, unexpected outage. We have very clear direction and decent budgets to work with, and the safety and recoverability of applications...(read more)

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  • Survey: Your Plans for Adopting New Firefox Releases?

    - by Steven Chan (Oracle Development)
    Mozilla is committing to releasing new Firefox versions every six weeks.  Mozilla released Firefox 5 this week.  With this release, Mozilla states that Firefox 4 is End-of-Life and will not receive any additional security updates.  In a comment thread posted on to a Mike Kaply's blog article discussing these new Firefox policies, Asa Dotzler from Mozilla stated: ... Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.  In a later comment, he added: ... A minute spent making a corporate user happy can better be spent making many regular users happy. I’d much rather Mozilla spending its limited resources looking out for the billions of users that don’t have enterprise support systems already taking care of them. Asa then confirmed that every new Firefox release will put the previous one into End-of-Life: As for John’s concern, “By the time I validate Firefox 5, what guarantee would I have that Firefox 5 won’t go EOL when Firefox 6 is released?” He has the opposite of guarantees that won’t happen. He has my promise that it will happen. Firefox 6 will be the EOL of Firefox 5. And Firefox 7 will be the EOL for Firefox 6.  He added: “You’re basically saying you don’t care about corporations.” Yes, I’m basically saying that I don’t care about making Firefox enterprise friendly. Kev Needham, Channel Manager at Mozilla later stated to PC Mag: The Web and Web browsers continue to evolve rapidly. Mozilla's focus is on providing users with the best Web experience possible, and Firefox needs to evolve at the pace the Web's users and developers expect. By releasing small, focused updates more often, we are able to deliver improved security and stability even as we introduce new features, which is better for our users, and for the Web.We recognize that this shift may not be compatible with a large organization's IT Policy and understand that it is challenging to organizations that have effort-intensive certification polices. However, our development process is geared toward delivering products that support the Web as it is today, while innovating and building future Web capabilities. Tying Firefox product development to an organizational process we do not control would make it difficult for us to continue to innovate for our users and the betterment of the Web.  Your feedback needed for E-Business Suite certifications  Mozilla's new support policy has significant implications for enterprise users of Firefox with Oracle E-Business Suite.  We are reviewing the implications for our certification and support policies for Firefox now.  It would be very helpful if you could let me know about your organisation's plans for Firefox in light of this new information.  Please feel free to drop me a private email, or post a comment here if that's appropriate. 

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  • Hey Adobe, Dump Apple, Go Linux

    <b>Cyber Cynic:</b> "Who can blame Adobe for being ticked off? They wanted a slice of the lucrative Apple iPad/iPhone application business, and Apple won't let Adobe applications, or even Flash, on either platform."

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  • A Look at Niche Specific Backlinks

    Backlinks are links post by users on blogs and comments on different forms of articles that exist over the internet. They are a good way to get traffic and can also help improve not just the page rank but also the search engine placement of a webpage. In many cases backlinks also help earn revenue and boost overall business.

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  • RoboForm Enterprise v7 Reviewed

    With an established pedigree in the consumer market, RoboForm is making the move to the enterprise with some good and bad results. eSecurityPlanet's thorough review says Siber Systems has delivered enough to warrant business consideration.

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  • RoboForm Enterprise v7 Reviewed

    With an established pedigree in the consumer market, RoboForm is making the move to the enterprise with some good and bad results. eSecurityPlanet's thorough review says Siber Systems has delivered enough to warrant business consideration.

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  • Managing Regulated Content in WebCenter: USDM and Oracle Offer a New Part 11 Compliant Solution for Life Sciences

    - by Michael Snow
    Guest post today provided by Oracle partner, USDM  Regulated Content in WebCenterUSDM and Oracle offer a new Part 11 compliant solution for Life Sciences (White Paper) Life science customers now have the ability to take advantage of all of the benefits of Oracle’s WebCenter Content, a global leader in Enterprise Content Management.   For the past year, USDM has been developing best practice compliance solutions to meet regulated content management requirements for 21 CFR Part 11 in WebCenter Content. USDM has been an expert in ECM for life sciences since 1999 and in 2011, certified that WebCenter was a 21CFR Part 11 compliant content management platform (White Paper).  In addition, USDM has built Validation Accelerators Packs for WebCenter to enable life science organizations to quickly and cost effectively validate this world class solution.With the Part 11 certification, Oracle’s WebCenter now provides regulated life science organizations  the ability to manage REGULATORY content in WebCenter, as well as the ability to take advantage of ALL of the additional functionality of WebCenter, including  a complete, open, and integrated portfolio of portal, web experience management, content management and social networking technology.  Here are a few screen shot examples of Part 11 functionality included in the product: E-Sign, E-Sign Rendor, Meta Data History, Audit Trail Report, and Access Reporting. Gone are the days that life science companies have to spend millions of dollars a year to implement, maintain, and validate ECM systems that no longer meet the ever changing business and regulatory requirements.  Life science companies now have the ability to use WebCenter Content, an ECM system with a substantially lower cost of ownership and unsurpassed functionality.Oracle has been #1 in life sciences because of their ability to develop cost effective, easy-to-use, scalable solutions which help increase insight and efficiency to drive growth for their customers.  Adding a world class ECM solution to this product portfolio allows life science organizations the chance to get rid of costly ECM systems that no longer meet their needs and use WebCenter, part of the Oracle Fusion Technology stack, with their other leading enterprise applications.USDM provides:•    Expertise in Life Science ECM Business Processes•    Prebuilt Life Science Configuration in WebCenter •    Validation Accelerator Packs for WebCenterUSDM is very proud to support Oracle’s expanding commitment to Life Sciences…. For more information please contact:  [email protected] Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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  • Watch an End to End Value Chain Demo

    - by Pam Petropoulos
    Ever wonder how Oracle’s Value Chain solutions can deliver end to end value? Check out this demo video which outlines how Oracle solutions can improve business processes from product development through planning and across logistics for flawless execution. Click here to watch the video.     Click here to learn more about Oracle Supply Chain Management solutions.  

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  • Oracle OpenWorld 2012 konferencia 9 nap múlva kezdodik, 09.30.-10.04.

    - by user645740
    San Franciscoban nemsokára elkezdodik a 2012. évi Oracle OpenWorld konferencia:http://www.oracle.com/openworld/. Rengeteg érdekes keynote, eloadás, demó, stb található a programban. Oracle OpenWorld keynote eloadások: http://www.oracle.com/openworld/keynotes/ Az Oracle OpenWorld-ön gyakran fontos bejelentések is elhangzanak, kíváncsian várom az idei újdonságokat! Továbbra is kulcsszavak: Cloud - felho Hardware and Software, Engineered to Work Together Engineered Systems A komplexitás csökkentése Business Analytics (üzleti intelligencia és barátai nagyobb keretben) Fusion Applications

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  • Oracle Service Bus Customer Panel - Choice Hotel's Deployment Description at OpenWorld

    - by Bruce Tierney
    Choice Hotels shared their Oracle Service Bus deployment during the recent Customer Panel on Oracle Service Bus.  Charlie Taylor of Choice provides an excellent in-depth description of architectural guidelines including project naming and project structure.  Below is a screenshot from the session highlighting the flow from proxy service to business service, transformation, orchestration and more: For more information about Oracle OpenWorld SOA & BPM Session, please see the Focus on SOA and BPM document 

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  • Obfuscating Silverlight with SmartAssembly

    If you are in the .NET Software business, you have a problem. .NET assemblies can be read, and debugged, by the purchaser with almost the same ease as if you'd distributed the source code. This isn't always what you wanted or intended, so you'll need an application such as Smart Assembly. Khawar explains the simple process of protecting your company's assets.

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  • How to Send and Receive Faxes Online Without a Fax Machine or Phone Line

    - by Chris Hoffman
    Some slow-moving businesses and government agencies may not accept documents over email, forcing you to fax them in. If you are forced to send a fax, you can do it from your computer for free. We’ve previously covered ways to electronically sign documents without printing and scanning them. With this process, you can digitally sign a document and fax it to a business — all on your computer and without any printing required.    

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  • Accessing SQL Server data from iOS apps

    - by RobertChipperfield
    Almost all mobile apps need access to external data to be valuable. With a huge amount of existing business data residing in Microsoft SQL Server databases, and an ever-increasing drive to make more and more available to mobile users, how do you marry the rather separate worlds of Microsoft's SQL Server and Apple's iOS devices? The classic answer: write a web service layer Look at any of the questions on this topic asked in Internet discussion forums, and you'll inevitably see the answer, "just write a web service and use that!". But what does this process gain? For a well-designed database with a solid security model, and business logic in the database, writing a custom web service on top of this just to access some of the data from a different platform seems inefficient and unnecessary. Desktop applications interact with the SQL Server directly - why should mobile apps be any different? The better answer: the iSql SDK Working along the lines of "if you do something more than once, make it shared," we set about coming up with a better solution for the general case. And so the iSql SDK was born: sitting between SQL Server and your iOS apps, it provides the simple API you're used to if you've been developing desktop apps using the Microsoft SQL Native Client. It turns out a web service remained a sensible idea: HTTP is much more suited to the Big Bad Internet than SQL Server's native TDS protocol, removing the need for complex configuration, firewall configuration, and the like. However, rather than writing a web service for every app that needs data access, we made the web service generic, serving only as a proxy between the SQL Server and a client library integrated into the iPhone or iPad app. This client library handles all the network communication, and provides a clean API. OSQL in 25 lines of code As an example of how to use the API, I put together a very simple app that allowed the user to enter one or more SQL statements, and displayed the results in a rather primitively formatted text field. The total amount of Objective-C code responsible for doing the work? About 25 lines. You can see this in action in the demo video. Beta out now - your chance to give us your suggestions! We've released the iSql SDK as a beta on the MobileFoo website: you're welcome to download a copy, have a play in your own apps, and let us know what we've missed using the Feedback button on the site. Software development should be fun and rewarding: no-one wants to spend their time writing boiler-plate code over and over again, so stop writing the same web service code, and start doing exciting things in the new world of mobile data!

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  • Tips on Building Links

    The idea of owning a website has become so popular among online business owners. Nowadays a lot of people are putting much importance on the use of strategies that would be very appropriate for the Internet.

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  • How to Choose the Right Web Development Services Provider For Outsourcing

    Many a times you are confronted with situations where the work at your hand is more than what your in-house professionals can accomplish. Again there may be times when you can accomplish the work by your individual effort but that will keep you diverted from your core activities like business development, finance management etc. In such situations, outsourcing your web development services could be an attractive choice.

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  • Bad SEO Advice - 3 Myths

    The world is awash with SEO. Business users are deluged with tips, tricks and advice on how to achieve top page ranking success. You only need to take a quick look around a Google search on SEO to see for yourself the weight and variety of information out there.

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  • Multimedia Appearance for Best Client Connectivity

    Technology has changed the way companies used to communicate with the consumers. Gone are the days when slide show presentations ruled the charts for business communication. Multimedia services are u... [Author: Alan Smith - Web Design and Development - June 01, 2010]

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  • PowerPivot, Stocks Exchange and the Moving Average

    - by AlbertoFerrari
    In this post I want to analyze a data model that perform some basic computations over stocks and uses one of the most commonly needed formula there (and in many other business scenarios): a moving average over a specified period in time. Moving averages can be very easily modeled in PowerPivot, but there is the need for some care and, in this post, I try to provide a solid background on how to compute moving averages. In general, a moving average over period T1..T2 is the average of all the values...(read more)

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