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  • AIIM Best Practice Awards to Two Oracle Customers

    - by [email protected]
    On Tuesday night at the AIIM Awards Banquet, two Oracle customers and their implementation partners won awards for their Oracle Enterprise 2.0 implementations. The Bureau of Indian Affairs, a division of the Department of Interior, won a Carl E. Nelson Best Practices Award for their implementation of Oracle WebCenter and Oracle Content Management to provide an interactive social media environment to engage and inform their constituent communities. The BIA Citizen Portal provides all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. This integration was achieved with the support of Oracle partner Mythics. The Charles Town Police Department integrated Oracle Content Management to integrate with and support their police evidence system. This integration was created in partnership with Oracle partner EDAC Systems Inc. Diane Hoppe of EDAC Systems Inc. was on hand to receive the award for Charles Town Police Department. You can see pictures of our award winners here: Linus Chow, Oracle; John Mancini, President of AIIM; and Diane Hoppe, EDACS - Charles Town Police: John Mancini, President of AIIM; Linus Chow, Oracle; Chris Baker, Mythics; and Bureau of Indian Affairs Oracle, EDACS, Mythics, BIA You can read more in the AIIM press release.

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  • UPK Customer Success Story: The City and County of San Francisco

    - by karen.rihs(at)oracle.com
    The value of UPK during an upgrade is a hot topic and was a primary focus during our latest customer roundtable featuring The City and County of San Francisco: Leveraging UPK to Accelerate Your PeopleSoft Upgrade. As the Change Management Analyst for their PeopleSoft 9.0 HCM project (Project eMerge), Jan Crosbie-Taylor provided a unique perspective on how they're utilizing UPK and UPK pre-built content early on to successfully manage change for thousands of city and county employees and retirees as they move to this new release. With the first phase of the project going live next September, it's important to the City and County of San Francisco to 1) ensure that the various constituents are brought along with the project team, and 2) focus on the end user aspects of the implementation, including training. Here are some highlights on how UPK and UPK pre-built content are helping them accomplish this: As a former documentation manager, Jan really appreciates the power of UPK as a single source content creation tool. It saves them time by streamlining the documentation creation process, enabling them to record content once, then repurpose it multiple times. With regard to change management, UPK has enabled them to educate the project team and gain critical buy in and support by familiarizing users with the application early on through User Experience Workshops and by promoting UPK at meetings whenever possible. UPK has helped create awareness for the project, making the project real to users. They are taking advantage of UPK pre-built content to: Educate the project team and subject matter experts on how PeopleSoft 9.0 works as delivered Create a guide/storyboard for their own recording Save time/effort and create consistency by enhancing their recorded content with text and conceptual information from the pre-built content Create PeopleSoft Help for their development databases by publishing and integrating the UPK pre-built content into the application help menu Look ahead to the next release of PeopleTools, comparing the differences to help the team evaluate which version to use with their implemtentation When it comes time for training, they will be utilizing UPK in the classroom, eliminating the time and cost of maintaining training databases. Instructors will be able to carry all training content on a thumb drive, allowing them to easily provide consistent training at their many locations, regardless of the environment. Post go-live, they will deploy the same UPK content to provide just-in-time, in-application support for the entire system via the PeopleSoft Help menu and their PeopleSoft Enterprise Portal. Users will already be comfortable with UPK as a source of help, having been exposed to it during classroom training. They are also using UPK for a non-Oracle application called JobAps, an online job application solution used by many government organizations. Jan found UPK's object recognition to be excellent, yet it's been incredibly easy for her to change text or a field name if needed. Please take time to listen to this recording. The City and County of San Francisco's UPK story is very exciting, and Jan shared so many great examples of how they're taking advantage of UPK and UPK pre-built content early on in their project. We hope others will be able to incorporate these into their projects. Many thanks to Jan for taking the time to share her experiences and creative uses of UPK with us! - Karen Rihs, Oracle UPK Outbound Product Management

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  • HIMSS 2011 and New Press Release

    - by chris.kawalek(at)oracle.com
    We're here at HIMSS 2011 in booth 1651. If you're at the show, tomorrow (Wednesday) is the final day for the exhibits, so come over and see all of the Oracle demos displayed on Sun Ray Clients. It's extremely cool! Also, we did a press release here at the show about caregiver mobility with Wolf Medical Software. Have a read here. Wolf Medical Software did a press release themselves, too. You can read their press release here.

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  • Oracle BI Server Modeling, Part 1- Designing a Query Factory

    - by bob.ertl(at)oracle.com
      Welcome to Oracle BI Development's BI Foundation blog, focused on helping you get the most value from your Oracle Business Intelligence Enterprise Edition (BI EE) platform deployments.  In my first series of posts, I plan to show developers the concepts and best practices for modeling in the Common Enterprise Information Model (CEIM), the semantic layer of Oracle BI EE.  In this segment, I will lay the groundwork for the modeling concepts.  First, I will cover the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing. Oracle BI EE Query Cycle The purpose of the Oracle BI Server is to bridge the gap between the presentation services and the data sources.  There are typically a variety of data sources in a variety of technologies: relational, normalized transaction systems; relational star-schema data warehouses and marts; multidimensional analytic cubes and financial applications; flat files, Excel files, XML files, and so on. Business datasets can reside in a single type of source, or, most of the time, are spread across various types of sources. Presentation services users are generally business people who need to be able to query that set of sources without any knowledge of technologies, schemas, or how sources are organized in their company. They think of business analysis in terms of measures with specific calculations, hierarchical dimensions for breaking those measures down, and detailed reports of the business transactions themselves.  Most of them create queries without knowing it, by picking a dashboard page and some filters.  Others create their own analysis by selecting metrics and dimensional attributes, and possibly creating additional calculations. The BI Server bridges that gap from simple business terms to technical physical queries by exposing just the business focused measures and dimensional attributes that business people can use in their analyses and dashboards.   After they make their selections and start the analysis, the BI Server plans the best way to query the data sources, writes the optimized sequence of physical queries to those sources, post-processes the results, and presents them to the client as a single result set suitable for tables, pivots and charts. The CEIM is a model that controls the processing of the BI Server.  It provides the subject areas that presentation services exposes for business users to select simplified metrics and dimensional attributes for their analysis.  It models the mappings to the physical data access, the calculations and logical transformations, and the data access security rules.  The CEIM consists of metadata stored in the repository, authored by developers using the Administration Tool client.     Presentation services and other query clients create their queries in BI EE's SQL-92 language, called Logical SQL or LSQL.  The API simply uses ODBC or JDBC to pass the query to the BI Server.  Presentation services writes the LSQL query in terms of the simplified objects presented to the users.  The BI Server creates a query plan, and rewrites the LSQL into fully-detailed SQL or other languages suitable for querying the physical sources.  For example, the LSQL on the left below was rewritten into the physical SQL for an Oracle 11g database on the right. Logical SQL   Physical SQL SELECT "D0 Time"."T02 Per Name Month" saw_0, "D4 Product"."P01  Product" saw_1, "F2 Units"."2-01  Billed Qty  (Sum All)" saw_2 FROM "Sample Sales" ORDER BY saw_0, saw_1       WITH SAWITH0 AS ( select T986.Per_Name_Month as c1, T879.Prod_Dsc as c2,      sum(T835.Units) as c3, T879.Prod_Key as c4 from      Product T879 /* A05 Product */ ,      Time_Mth T986 /* A08 Time Mth */ ,      FactsRev T835 /* A11 Revenue (Billed Time Join) */ where ( T835.Prod_Key = T879.Prod_Key and T835.Bill_Mth = T986.Row_Wid) group by T879.Prod_Dsc, T879.Prod_Key, T986.Per_Name_Month ) select SAWITH0.c1 as c1, SAWITH0.c2 as c2, SAWITH0.c3 as c3 from SAWITH0 order by c1, c2   Probably everybody reading this blog can write SQL or MDX.  However, the trick in designing the CEIM is that you are modeling a query-generation factory.  Rather than hand-crafting individual queries, you model behavior and relationships, thus configuring the BI Server machinery to manufacture millions of different queries in response to random user requests.  This mass production requires a different mindset and approach than when you are designing individual SQL statements in tools such as Oracle SQL Developer, Oracle Hyperion Interactive Reporting (formerly Brio), or Oracle BI Publisher.   The Structure of the Common Enterprise Information Model (CEIM) The CEIM has a unique structure specifically for modeling the relationships and behaviors that fill the gap from logical user requests to physical data source queries and back to the result.  The model divides the functionality into three specialized layers, called Presentation, Business Model and Mapping, and Physical, as shown below. Presentation services clients can generally only see the presentation layer, and the objects in the presentation layer are normally the only ones used in the LSQL request.  When a request comes into the BI Server from presentation services or another client, the relationships and objects in the model allow the BI Server to select the appropriate data sources, create a query plan, and generate the physical queries.  That's the left to right flow in the diagram below.  When the results come back from the data source queries, the right to left relationships in the model show how to transform the results and perform any final calculations and functions that could not be pushed down to the databases.   Business Model Think of the business model as the heart of the CEIM you are designing.  This is where you define the analytic behavior seen by the users, and the superset library of metric and dimension objects available to the user community as a whole.  It also provides the baseline business-friendly names and user-readable dictionary.  For these reasons, it is often called the "logical" model--it is a virtual database schema that persists no data, but can be queried as if it is a database. The business model always has a dimensional shape (more on this in future posts), and its simple shape and terminology hides the complexity of the source data models. Besides hiding complexity and normalizing terminology, this layer adds most of the analytic value, as well.  This is where you define the rich, dimensional behavior of the metrics and complex business calculations, as well as the conformed dimensions and hierarchies.  It contributes to the ease of use for business users, since the dimensional metric definitions apply in any context of filters and drill-downs, and the conformed dimensions enable dashboard-wide filters and guided analysis links that bring context along from one page to the next.  The conformed dimensions also provide a key to hiding the complexity of many sources, including federation of different databases, behind the simple business model. Note that the expression language in this layer is LSQL, so that any expression can be rewritten into any data source's query language at run time.  This is important for federation, where a given logical object can map to several different physical objects in different databases.  It is also important to portability of the CEIM to different database brands, which is a key requirement for Oracle's BI Applications products. Your requirements process with your user community will mostly affect the business model.  This is where you will define most of the things they specifically ask for, such as metric definitions.  For this reason, many of the best-practice methodologies of our consulting partners start with the high-level definition of this layer. Physical Model The physical model connects the business model that meets your users' requirements to the reality of the data sources you have available. In the query factory analogy, think of the physical layer as the bill of materials for generating physical queries.  Every schema, table, column, join, cube, hierarchy, etc., that will appear in any physical query manufactured at run time must be modeled here at design time. Each physical data source will have its own physical model, or "database" object in the CEIM.  The shape of each physical model matches the shape of its physical source.  In other words, if the source is normalized relational, the physical model will mimic that normalized shape.  If it is a hypercube, the physical model will have a hypercube shape.  If it is a flat file, it will have a denormalized tabular shape. To aid in query optimization, the physical layer also tracks the specifics of the database brand and release.  This allows the BI Server to make the most of each physical source's distinct capabilities, writing queries in its syntax, and using its specific functions. This allows the BI Server to push processing work as deep as possible into the physical source, which minimizes data movement and takes full advantage of the database's own optimizer.  For most data sources, native APIs are used to further optimize performance and functionality. The value of having a distinct separation between the logical (business) and physical models is encapsulation of the physical characteristics.  This encapsulation is another enabler of packaged BI applications and federation.  It is also key to hiding the complex shapes and relationships in the physical sources from the end users.  Consider a routine drill-down in the business model: physically, it can require a drill-through where the first query is MDX to a multidimensional cube, followed by the drill-down query in SQL to a normalized relational database.  The only difference from the user's point of view is that the 2nd query added a more detailed dimension level column - everything else was the same. Mappings Within the Business Model and Mapping Layer, the mappings provide the binding from each logical column and join in the dimensional business model, to each of the objects that can provide its data in the physical layer.  When there is more than one option for a physical source, rules in the mappings are applied to the query context to determine which of the data sources should be hit, and how to combine their results if more than one is used.  These rules specify aggregate navigation, vertical partitioning (fragmentation), and horizontal partitioning, any of which can be federated across multiple, heterogeneous sources.  These mappings are usually the most sophisticated part of the CEIM. Presentation You might think of the presentation layer as a set of very simple relational-like views into the business model.  Over ODBC/JDBC, they present a relational catalog consisting of databases, tables and columns.  For business users, presentation services interprets these as subject areas, folders and columns, respectively.  (Note that in 10g, subject areas were called presentation catalogs in the CEIM.  In this blog, I will stick to 11g terminology.)  Generally speaking, presentation services and other clients can query only these objects (there are exceptions for certain clients such as BI Publisher and Essbase Studio). The purpose of the presentation layer is to specialize the business model for different categories of users.  Based on a user's role, they will be restricted to specific subject areas, tables and columns for security.  The breakdown of the model into multiple subject areas organizes the content for users, and subjects superfluous to a particular business role can be hidden from that set of users.  Customized names and descriptions can be used to override the business model names for a specific audience.  Variables in the object names can be used for localization. For these reasons, you are better off thinking of the tables in the presentation layer as folders than as strict relational tables.  The real semantics of tables and how they function is in the business model, and any grouping of columns can be included in any table in the presentation layer.  In 11g, an LSQL query can also span multiple presentation subject areas, as long as they map to the same business model. Other Model Objects There are some objects that apply to multiple layers.  These include security-related objects, such as application roles, users, data filters, and query limits (governors).  There are also variables you can use in parameters and expressions, and initialization blocks for loading their initial values on a static or user session basis.  Finally, there are Multi-User Development (MUD) projects for developers to check out units of work, and objects for the marketing feature used by our packaged customer relationship management (CRM) software.   The Query Factory At this point, you should have a grasp on the query factory concept.  When developing the CEIM model, you are configuring the BI Server to automatically manufacture millions of queries in response to random user requests. You do this by defining the analytic behavior in the business model, mapping that to the physical data sources, and exposing it through the presentation layer's role-based subject areas. While configuring mass production requires a different mindset than when you hand-craft individual SQL or MDX statements, it builds on the modeling and query concepts you already understand. The following posts in this series will walk through the CEIM modeling concepts and best practices in detail.  We will initially review dimensional concepts so you can understand the business model, and then present a pattern-based approach to learning the mappings from a variety of physical schema shapes and deployments to the dimensional model.  Along the way, we will also present the dimensional calculation template, and learn how to configure the many additivity patterns.

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  • Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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  • The 'desktops' move to Oracle

    - by [email protected]
    The move to Oracle has been most interesting.  Here we have an organization who are interested in what they are interested in.  Not so much in things that aren't 'core'. The legacy Sun desktop products are things that Oracle is interested in.  To that end there are some changes coming to policies and products - and from my perspective they are all good. Very good. One of the changes to the Product suite is that we are now referred to as part of the Virtualization team, falling under Oracle's Chief Corporate Archtiect, Edward Screven.  Edward says that the Products were a 'gem' found inside the great pile of stuff that was Sun. Another change is that while StarOffice/Open Office has been certainly endorsed by Oracle, and it also falls under Edward's purview, and here has been a push on to use it as opposed to... well... you know.    It is not, however, part of the Virtualization team's product suite any more. There are some other really interesting changes coming that you will hear about quite soon.  The big message for today, though, is that Sun Rays, Secure Global Desktop, VirtualBox, and Oracle VDI software are all still alive and kicking and moving forward.  Infact, at the Oracle earnings call last week, Charles Phillips announced more significant wins with Sun Rays in the US Federal Governmnet space.  He could have talked about all kinds of legacy Sun products, but chose to mention Sun Rays in the first Quarterly statement since the acquisition of Sun - you should see this as a very good sign indeed. More soon - until then...

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  • On checking is a port open on the firewall?

    - by [email protected]
    Hi, well sometimes DBAs and sysadmin need to check if a particular port is "open" on the corporate firewall --i.e. *Grid Control* Will the communication between OMS and a management agent work? --One solution well consist on deploying the piece of software in question, start it and just check if everything works fine, however i find more classy trying to get that information beforeThere are several tools for doing so --i.e. nmap *like Trinity on The Matrix*, but just found a nice piece of code for establishing a socket on a parameter passed port.After running the program doing a telnet from the client machine  will be a walk in the park Normal 0 21 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} #include <stdio.h> #include <sys/types.h> #include <sys/socket.h> #include <netinet/in.h> int main(int argc, char *argv[]) {      int sockfd, newsockfd, portno, clilen;      char buffer[256];      struct sockaddr_in serv_addr, cli_addr;      int n;      if (argc < 2) {          fprintf(stderr,"ERROR: A port must be provided. Aborting ...\n");          return 1;      }      sockfd = socket(AF_INET, SOCK_STREAM, 0);      if (sockfd < 0)          {         fprintf("ERROR: Unable to open socket. Aborting ...\n");         return 1;       }      portno = atoi(argv[1]);      serv_addr.sin_family = AF_INET;      serv_addr.sin_addr.s_addr = INADDR_ANY;      serv_addr.sin_port = htons(portno);      if (bind(sockfd, (struct sockaddr *) &serv_addr,sizeof(serv_addr)) < 0)          {               fprintf("ERROR: Unable to bind socket. Aborting ...\n");               return 1;       }      listen(sockfd,5);      clilen = sizeof(cli_addr);      newsockfd = accept(sockfd, (struct sockaddr *) &cli_addr,&clilen);      if (newsockfd < 0)          {           fprintf("ERROR: Unable to accept connection. Aborting...\n");           return 1;        }      return 0; }Of course, you can still ask to the network guy if the port is open or notHope it helpsL

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  • Presentaciones del Customers Day sobre J.D. Edwards

    - by [email protected]
    Durante el Customers Day sobre J.D. Edwards celebrado el pasado 9 de marzo de 2010, se presentaron los siguientes servicios: E1 Gestión de Mantenimiento Impacto del cambio en los tipos de IVA BI Apps para J.D. Edwards A continuación puede encontrar las presentaciones incrustadas. Presentacion JDE Customers Day 1 E1 Gestion de MantenimientoView more presentations from oracledirect. Presentacion JDE Customers Day 2 Impacto Cambio Tipos IVAView more presentations from oracledirect. Presentacion JDE Customers Day 3 BI Apps para JDEView more presentations from oracledirect.

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  • Announcing Oracle Enterprise Content Management Suite 11g

    - by [email protected]
    Today Oracle announced Oracle Enterprise Content Management Suite 11g. This is a major release for us, and reinforces our three key themes at Oracle: Complete New in this release - Oracle ECM Suite 11g is built on a single, unified repository. Every piece of content - documents, HTML pages, digital assets, scanned images - is stored and accessbile directly from the repository, whether you are working on websites, creating brand logos, processing accounts payable invoices, or running records and retention functions. It makes complete, end-to-end management of content possible, from the point it enters the organization, through its entire lifecycle. Also new in this release, the installation, access, monitoring and administration of Oracle ECM Suite 11g is centralized. As a complete system, organizations can lower the costs of training and usage by having a centralized source of information that is easily administered. As part of this new unified repository release, Oracle has released a benchmarking white paper that shows the extreme performance and scalability of Oracle ECM Suite. When tested on a two node UCM Server running on Sun Oracle DB Machine Half Rack Hardware with an Exadata storage server, Oracle ECM Suite 11g is able to ingest over 178 million documents per day. Open Oracle ECM Suite 11g is built on a service-oriented architecture. All functions are available through standards-based services calls in Web Services or Java. In this release Oracle unveils Open Web Content Management. Open Web Content Management is a revolutionary approach to web content management that decouples the content management process from the process of creating web applications. One piece of this approach is our one-click web content management. With one click, a web application builder can drag content services into their application, enabling their users to also edit content with just one click. Open Web Content Management is also open because it enables Web developers to add Web content management to new and existing JavaServer Pages (JSP), JavaServer Faces (JSF) and Oracle Application Development Framework (ADF) Faces applications Open content distribution - Oracle ECM Suite 11g offers flexible deployment options with a built-in smart cache so organizations can deliver Web sites or Web applications without requiring Oracle ECM Suite as part of the delivery system Integrated Oracle ECM Suite 11g also offers a series of next generation desktop integrations, providing integrations such as: New MS Office integration with menus to access managed content, insert managed links, and compare managed documents using standard MS Office reviewing tools Automatic identity tagging of documents on download - to help users understand which versions they are viewing and prevent duplicate content items in the content repository. New "smart productivity folders" to show a users workflow inbox, saved searches and checked out content directly from Windows Explorer Drag and drop metadata pop-ups Check in and check out for all file formats with any standard WebDAV server As part of Oracle's Enterprise Application Documents initiative, Oracle Content Management 11g also provides certified application integrations with solution templates You can read the press release here. You can see more assets at the launch center here. You can sign up for the announcement webinar and hear more about the new features here. You can read the benchmarking study here.

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  • New User of UPK?

    - by [email protected]
    The UPK Developer comes with a variety of manuals to help support your organization in the development and deployment of content. The Developer manuals can be found in the \Documentation\Language Code\Reference folder where the Developer has been installed. As of 3.5.x the documentation can also be accessed via the Start menu, Start\Programs\User Productivity Kit\Documentation\Reference. Content Deployment.pdf: This manual provides information on how to deploy content to your audience. Content Development.pdf: This manual provides information on how to create, maintain, and publish content using the Developer. The content of this manual also appears in the Developer help system. Content Player.pdf: This manual provides instructions on how to view content using the Player. The content of this manual also appears in the Player help system. In-Application Support Guide.pdf: This manual provides information on how implement content-sensitive, in-application support for enterprise applications using Player content. Installation & Administration.pdf: This manual provides instructions for installing the Developer in a single-user or multi-user environment as well as information on how to add and manage users and content in a multi-user installation. An Administration help system also appears in the Developer for authors configured as administrators. This manual also provides instructions for installing and configuring Usage Tracking. Upgrade.pdf: This manual provides information on how to upgrade from a previous version to the current version. Usage Tracking Administration & Reporting.pdf: This manual provides instructions on how to manage users and usage tracking reports. - Kathryn Lustenberger, Oracle UPK Outbound Product Management

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  • UAT Testing for SOA 10G Clusters

    - by [email protected]
    A lot of customers ask how to verify their SOA clusters and make them production ready. Here is a list that I recommend using for 10G SOA Clusters. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-CA X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; mso-bidi-font-size:12.0pt; font-family:"Calibri","sans-serif"; mso-fareast-language:EN-US;} Test cases for each component - Oracle Application Server 10G General Application Server test cases This section is going to cover very General test cases to make sure that the Application Server cluster has been set up correctly and if you can start and stop all the components in the server via opmnct and AS Console. Test Case 1 Check if you can see AS instances in the console Implementation 1. Log on to the AS Console --> check to see if you can see all the nodes in your AS cluster. You should be able to see all the Oracle AS instances that are part of the cluster. This means that the OPMN clustering worked and the AS instances successfully joined the AS cluster. Result You should be able to see if all the instances in the AS cluster are listed in the EM console. If the instances are not listed here are the files to check to see if OPMN joined the cluster properly: $ORACLE_HOME\opmn\logs{*}opmn.log*$ORACLE_HOME\opmn\logs{*}opmn.dbg* If OPMN did not join the cluster properly, please check the opmn.xml file to make sure the discovery multicast address and port are correct (see this link  for opmn documentation). Restart the whole instance using opmnctl stopall followed by opmnctl startall. Log on to AS console to see if instance is listed as part of the cluster. Test Case 2 Check to see if you can start/stop each component Implementation Check each OC4J component on each AS instanceStart each and every component through the AS console to see if they will start and stop.Do that for each and every instance. Result Each component should start and stop through the AS console. You can also verify if the component started by checking opmnctl status by logging onto each box associated with the cluster Test Case 3 Add/modify a datasource entry through AS console on a remote AS instance (not on the instance where EM is physically running) Implementation Pick an OC4J instanceCreate a new data-source through the AS consoleModify an existing data-source or connection pool (optional) Result Open $ORACLE_HOME\j2ee\<oc4j_name>\config\data-sources.xml to see if the new (and or the modified) connection details and data-source exist. If they do then the AS console has successfully updated a remote file and MBeans are communicating correctly. Test Case 4 Start and stop AS instances using opmnctl @cluster command Implementation 1. Go to $ORACLE_HOME\opmn\bin and use the opmnctl @cluster to start and stop the AS instances Result Use opmnctl @cluster status to check for start and stop statuses.  HTTP server test cases This section will deal with use cases to test HTTP server failover scenarios. In these examples the HTTP server will be talking to the BPEL console (or any other web application that the client wants), so the URL will be _http://hostname:port\BPELConsole Test Case 1  Shut down one of the HTTP servers while accessing the BPEL console and see the requested routed to the second HTTP server in the cluster Implementation Access the BPELConsoleCheck $ORACLE_HOME\Apache\Apache\logs\access_log --> check for the timestamp and the URL that was accessed by the user. Timestamp and URL would look like this 1xx.2x.2xx.xxx [24/Mar/2009:16:04:38 -0500] "GET /BPELConsole=System HTTP/1.1" 200 15 After you have figured out which HTTP server this is running on, shut down this HTTP server by using opmnctl stopproc --> this is a graceful shutdown.Access the BPELConsole again (please note that you should have a LoadBalancer in front of the HTTP server and configured the Apache Virtual Host, see EDG for steps)Check $ORACLE_HOME\Apache\Apache\logs\access_log --> check for the timestamp and the URL that was accessed by the user. Timestamp and URL would look like above Result Even though you are shutting down the HTTP server the request is routed to the surviving HTTP server, which is then able to route the request to the BPEL Console and you are able to access the console. By checking the access log file you can confirm that the request is being picked up by the surviving node. Test Case 2 Repeat the same test as above but instead of calling opmnctl stopproc, pull the network cord of one of the HTTP servers, so that the LBR routes the request to the surviving HTTP node --> this is simulating a network failure. Test Case 3 In test case 1 we have simulated a graceful shutdown, in this case we will simulate an Apache crash Implementation Use opmnctl status -l to get the PID of the HTTP server that you would like forcefully bring downOn Linux use kill -9 <PID> to kill the HTTP serverAccess the BPEL console Result As you shut down the HTTP server, OPMN will restart the HTTP server. The restart may be so quick that the LBR may still route the request to the same server. One way to check if the HTTP server restared is to check the new PID and the timestamp in the access log for the BPEL console. BPEL test cases This section is going to cover scenarios dealing with BPEL clustering using jGroups, BPEL deployment and testing related to BPEL failover. Test Case 1 Verify that jGroups has initialized correctly. There is no real testing in this use case just a visual verification by looking at log files that jGroups has initialized correctly. Check the opmn log for the BPEL container for all nodes at $ORACLE_HOME/opmn/logs/<group name><container name><group name>~1.log. This logfile will contain jGroups related information during startup and steady-state operation. Soon after startup you should find log entries for UDP or TCP.Example jGroups Log Entries for UDPApr 3, 2008 6:30:37 PM org.collaxa.thirdparty.jgroups.protocols.UDP createSockets ·         INFO: sockets will use interface 144.25.142.172·          ·         Apr 3, 2008 6:30:37 PM org.collaxa.thirdparty.jgroups.protocols.UDP createSockets·          ·         INFO: socket information:·          ·         local_addr=144.25.142.172:1127, mcast_addr=228.8.15.75:45788, bind_addr=/144.25.142.172, ttl=32·         sock: bound to 144.25.142.172:1127, receive buffer size=64000, send buffer size=32000·         mcast_recv_sock: bound to 144.25.142.172:45788, send buffer size=32000, receive buffer size=64000·         mcast_send_sock: bound to 144.25.142.172:1128, send buffer size=32000, receive buffer size=64000·         Apr 3, 2008 6:30:37 PM org.collaxa.thirdparty.jgroups.protocols.TP$DiagnosticsHandler bindToInterfaces·          ·         -------------------------------------------------------·          ·         GMS: address is 144.25.142.172:1127·          ------------------------------------------------------- Example jGroups Log Entries for TCPApr 3, 2008 6:23:39 PM org.collaxa.thirdparty.jgroups.blocks.ConnectionTable start ·         INFO: server socket created on 144.25.142.172:7900·          ·         Apr 3, 2008 6:23:39 PM org.collaxa.thirdparty.jgroups.protocols.TP$DiagnosticsHandler bindToInterfaces·          ·         -------------------------------------------------------·         GMS: address is 144.25.142.172:7900------------------------------------------------------- In the log below the "socket created on" indicates that the TCP socket is established on the own node at that IP address and port the "created socket to" shows that the second node has connected to the first node, matching the logfile above with the IP address and port.Apr 3, 2008 6:25:40 PM org.collaxa.thirdparty.jgroups.blocks.ConnectionTable start ·         INFO: server socket created on 144.25.142.173:7901·          ·         Apr 3, 2008 6:25:40 PM org.collaxa.thirdparty.jgroups.protocols.TP$DiagnosticsHandler bindToInterfaces·          ·         ------------------------------------------------------·         GMS: address is 144.25.142.173:7901·         -------------------------------------------------------·         Apr 3, 2008 6:25:41 PM org.collaxa.thirdparty.jgroups.blocks.ConnectionTable getConnectionINFO: created socket to 144.25.142.172:7900  Result By reviewing the log files, you can confirm if BPEL clustering at the jGroups level is working and that the jGroup channel is communicating. Test Case 2  Test connectivity between BPEL Nodes Implementation Test connections between different cluster nodes using ping, telnet, and traceroute. The presence of firewalls and number of hops between cluster nodes can affect performance as they have a tendency to take down connections after some time or simply block them.Also reference Metalink Note 413783.1: "How to Test Whether Multicast is Enabled on the Network." Result Using the above tools you can confirm if Multicast is working  and whether BPEL nodes are commnunicating. Test Case3 Test deployment of BPEL suitcase to one BPEL node.  Implementation Deploy a HelloWorrld BPEL suitcase (or any other client specific BPEL suitcase) to only one BPEL instance using ant, or JDeveloper or via the BPEL consoleLog on to the second BPEL console to check if the BPEL suitcase has been deployed Result If jGroups has been configured and communicating correctly, BPEL clustering will allow you to deploy a suitcase to a single node, and jGroups will notify the second instance of the deployment. The second BPEL instance will go to the DB and pick up the new deployment after receiving notification. The result is that the new deployment will be "deployed" to each node, by only deploying to a single BPEL instance in the BPEL cluster. Test Case 4  Test to see if the BPEL server failsover and if all asynch processes are picked up by the secondary BPEL instance Implementation Deploy a 2 Asynch process: A ParentAsynch Process which calls a ChildAsynchProcess with a variable telling it how many times to loop or how many seconds to sleepA ChildAsynchProcess that loops or sleeps or has an onAlarmMake sure that the processes are deployed to both serversShut down one BPEL serverOn the active BPEL server call ParentAsynch a few times (use the load generation page)When you have enough ParentAsynch instances shut down this BPEL instance and start the other one. Please wait till this BPEL instance shuts down fully before starting up the second one.Log on to the BPEL console and see that the instance were picked up by the second BPEL node and completed Result The BPEL instance will failover to the secondary node and complete the flow ESB test cases This section covers the use cases involved with testing an ESB cluster. For this section please Normal 0 false false false EN-CA X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; mso-bidi-font-size:12.0pt; font-family:"Calibri","sans-serif"; mso-fareast-language:EN-US;} follow Metalink Note 470267.1 which covers the basic tests to verify your ESB cluster.

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  • Estrategias de monitorización y supervisión de entornos

    - by [email protected]
    El bajo rendimiento de un entorno de aplicación Oracle E-Business Suite, Siebel, Peoplesoft o Hyperion puede tener un impacto directo en puntos fundamentales de su negocio. Para sacar el mayor valor a la inversión realizada en Oracle, es crítico asegurar que sus aplicaciones funcionan óptimamente. Supervisando preventivamente la salud de su instalación a través de nuestros servicios de revisión de entornos productivos y monitorización de problemas de rendimiento usted puede identificar rápidamente y resolver cualquier problema potencial, reduciendo considerablemente cualquier impacto en su negocio. Brochure: Performance & Health Check

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  • Oracle @ AIIM Conference

    - by [email protected]
    Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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  • Major Analyst Report Chooses Oracle As An ECM Leader

    - by brian.dirking(at)oracle.com
    Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning. Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation." "To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g." With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security. In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel. You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure. Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers. Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage. If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.

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  • Part 2: The Customization Lifecycle

    - by volker.eckardt(at)oracle.com
    To understand the challenges when working with Customizations better, please allow me to explain my understanding from the Customization Lifecycle.  The starting point is the functional GAP list. Any GAP can lead to a customization (but not have to). The decision is driven by priority, gain, costs, future functionality, accepted workarounds etc. Let's assume the customization has been accepted as such - including estimation. (Otherwise this blog would not have any value)Now the customization life-cycle starts and could look like this:-    Functional specification-    Technical specification-    Technical development-    Functional setup-    Module Test-    System Test-    Integration Test (if required)-    Acceptance Test-    Production mode-    Usage-    10 x Rework-    10 x Retest -    2 x Upgrade-    2 x Upgrade Test-    Usage-    10 x Rework-    10 x Retest -    1 x Upgrade-    1 x Upgrade Test-    Usage-    Review for Retirement-    Accepted Retirement-    De-installationWhat I like to highlight herewith is that any material and documentation you create upfront or during the first phases will usually be used multiple times, partial or complete, will be enhanced, reviewed, retested. The better the quality right from the beginning is, the better we can perform the next steps.What I see very often is the wish to remove a customization, our customers are upgrading and they like to get at least some of the customizations replaced with standard functionality. To be able to support this process best, the customization documentation should contain at least the following key information: What is/are the business process(es) where this customization is used or linked to?Who was involved in the different customization phases?What are the objects comprising the customization?What is the setup necessary for the customization?What setup comes with the customization, what has to be done via other tools or manually?What are the test steps and test results (in all test areas)?What are linked customizations? What is the customization complexity?How is this customization classified?Which technologies were used?How many days were needed to create/test/upgrade the customization?Etc.If all this is available, a replacement / retirement can be done much more efficient and precise, or an estimation and upgrade itself can be executed with much better support.In the following blog entries I will explain in more detail why we suggest tracking such information, by whom this task shall be done and how.Volker Eckardt

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  • Coherence Configuration For Multiple HA SOA Domains

    - by [email protected]
    The HA document does not require the specificaiton of wka port and localport for coherence, but if you would like to create multiple SOA HA domains, You have to use different coherence settings for these domains, For SOA Domain 1 , set the following properties in the weblogic server startup argument. -Dtangosol.coherence.wka1=apphost1vhn1 -Dtangosol.coherence.wka1.port=<port1>-Dtangosol.coherence.wka2=apphost2vhn1  -Dtangosol.coherence.wka2.port=<port1>-Dtangosol.coherence.localhost=apphost1vhn1 -Dtangosol.coherence.localport=<port1> For SOA Domain 2 , set the following properties in the weblogic server startup argument. -Dtangosol.coherence.wka1=apphost1vhn1 -Dtangosol.coherence.wka1.port=<port2>-Dtangosol.coherence.wka2=apphost2vhn1  -Dtangosol.coherence.wka2.port=<port2>-Dtangosol.coherence.localhost=apphost1vhn1 -Dtangosol.coherence.localport=<port2> <port1> and <port2> must be different.  

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  • SQL Saturday #44 Huntington Beach Recap

    What a great day. It was long and tiring, but rewarding in so many ways. On Sunday morning, I was driving home and I decided to take the Pacific Coast Highway from Huntington Beach.  It was a great chance to exhale and just enjoy the sun and smells of the beach (I really love SoCal sometimes). And for future reference for all you speakers, the beach and ocean are only 5 minutes from the SQL Saturday location.  I just could help noticing also the shocking number of high priced cars on the road (4 Bentleys, 3 Ferraris, 1 Aston Martins, 3 Maserati, 1 Rolls Royce, and 2 Lamborghinis).  It made me think about this: Price of all those cars: $ 150,000+.  Impacting the ability of people to learn: Priceless.  We have positively impacted the education, knowledge, capabilities of not only our attendees, but also all of their companies and people they might help as well.  That is just staggering and something to be immensely proud of. To all of my fellow community leaders, I salute you. So lets talk about the event Overall We had over 220 people register for the event and had 180+ people attend the event. I was shooting for the magical 200 number, but I guess it just gives us more motivation to make it even bigger and better next time. We had a few snags along the way, but what event doesnt, but I think everything turned out great. I did not hear any negative comments and heard lots of positive comments along with people asking when the next one is going to be (More on that later). Location- Golden West College We could not have asked for a better partner for the event. Herb Cohen from Golden West College was the wizard behind the curtains. From the beginning, he was our advocate to the GWC Board and was instrumental in getting our event approved. The day off, Herb was a HUGE help getting any and all logistics that we needed taken care of. In the craziness of the early morning registration crush it was a big help knowing that he and Bret Stateham (Blog | Twitter) were taking care of testing projectors in all the rooms. Anything we needed he was there and was even proactive in getting some things that I had not even thought of (i.e. a dumpster for all of our garbage). I cannot thank Herb enough along with other members of the GWC staff including Minnie Higgins of the Career and Technical Education Division office, Jack Taylor, public safety, and Ron Pryor, Tech Services Support. And last, but not least, the Wireless on campus was absolutely FANTASTIC! Some lessons learned Unless you are a glutton for punishment, as I no doubt am, you most certainly want to give yourself more than six weeks to plan the event. I am lucky that I have a very understanding wife and had a wonderful set of co-coordinators helping me out. A big thanks goes out to Phil, Marlon (Blog | Twitter), Nitin (Twitter), Thomas (Blog | Twitter), Bret (Blog | Twitter), Ben, and Laurie. Thankfully, the sponsor and speaker community was hugely supportive and we were able to fill out the entire event with speakers and sponsors. I have to say that there is not a lot that I would change after this years event. There are obviously going to be some things that we can do better or differently next time, but overall I think it was a great event and I was more than happy with the response we received from the community. Sponsors We obviously could not have put together our event without our sponsors. So certainly have to show them some love. Platinum Sponsors Quest Software http://www.quest.com My Space http://www.myspace.com/ Gold Strategy Companion http://www.strategycompanion.com Silver Fusion-IO http://www.fusionio.com Bronze WestClinTech http://westclintech.com Professional Association For SQL Server http://www.sqlpass.org Attunity http://www.attunity.com Sharepoint 360 http://www.sharepoint360.com Some additional Thanks Andy Warren (Blog | Twitter) Always there to answer my question and help out when I had some issues or questions with the website. The amount of work that he and everyone else put into SQL Saturday is very amazing. What a great gift to the community! Einstein Bros. Bagels They were our Breakfast Vendor and arrived perfectly on time with yummy bagels, sweets and most importantly coffee. Luccis Deli (http://www.luccisdeli.com) Luccis was out Lunch Vendor. They were great to work with and the food was excellent. They worked with us to give us a great price. Heard lots of great comments about the lunches. Definitely not your ordinary box lunch. Moving Forward Unfortunately, the work does not end after the event. We have a few things to clear up such as surveys, sponsor stuff, presentations uploaded to the website, expense reimbursement, stuff like that. Hopefully, all that should be cleared up within the next couple weeks. After that as a group we are going to get together and decide what our next steps are. We definitely want to keep some of the momentum that we are building as a SQL Community and channel that into future SQL Saturdays and other types of community events. In the meantime, for additional training be sure to check out your local User Group and PASS. San Diego SQL Server Users Group ( http://www.sdsqlug.org/home/index.cfm ) Orange County SQL Server Users Group ( http://www.sqloc.com/ ) L.A. SQL Server Users Group ( http://www.sql.la/ ) SQL PASS ( http://www.sqlpass.org/ ) 24 Hours of PASS ( http://www.sqlpass.org/24hours/2010/ ) So stay tuned, there will be more events to come in SoCal!!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Silent Partner

    - by [email protected]
    The Team Behind the Man Behind the Mask As a continuing sponsor of the blockbuster Iron Man franchise, Oracle has been quietly preparing for the explosive sequel blasting its way into theaters this May. Through a series of advertising campaigns, immersive online experiences, and contests, Oracle plans to highlight its backstage efforts to help Marvel Entertainment hone its newfound superpowers. By driving the performance of critical systems, Oracle technologies are helping Marvel transform itself from mild-mannered comic book publisher to film industry power broker. You can learn more about this dynamic duo, and get free movie memorabilia, by visiting our Iron Man 2 showcase site.

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  • SRs @ Oracle: How do I License Thee?

    - by [email protected]
    With the release of the new Sun Ray product last week comes the advent of a different software licensing model. Where Sun had initially taken the approach of '1 desktop device = one license', we later changed things to be '1 concurrent connection to the server software = one license', and while there were ways to tell how many connections there were at a time, it wasn't the easiest thing to do.  And, when should you measure concurrency?  At your busiest time, of course... but when might that be?  9:00 Monday morning this week might yield a different result than 9:00 Monday morning last week.In the acquisition of this desktop virtualization product suite Oracle has changed things to be, in typical Oracle fashion, simpler.  There are now two choices for customers around licensing: Named User licenses and Per Device licenses.Here's how they work, and some examples:The Rules1) A Sun Ray device, and PC running the Desktop Access Client (DAC), are both considered unique devices.OR, 2) Any user running a session on either a Sun Ray or an DAC is still just one user.So, you have a choice of path to go down.Some Examples:Here are 6 use cases I can think of right now that will help you choose the Oracle server software licensing model that is right for your business:Case 1If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 100 user licenses.If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 120 device licenses.Two cases using the same metrics - different licensing models and therefore different results.Case 2If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 200 user licenses.If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - very different results.Case 3If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 50 user licenses.If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - but again - very different results.Based on the way your business operates you should be able to see which of the two licensing models is most advantageous to you.Got questions?  I'll try to help.(Thanks to Brad Lackey for the clarifications!)

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  • The softer side of BPM

    - by [email protected]
    BPM and RTD are great complementary technologies that together provide a much higher benefit than each of them separately. BPM covers the need for automating processes, making sure that there is uniformity, that rules and regulations are complied with and that the process runs smoothly and quickly processes the units flowing through it. By nature, this automation and unification can lead to a stricter, less flexible process. To avoid this problem it is common to encounter process definition that include multiple conditional branches and human input to help direct processing in the direction that best applies to the current situation. This is where RTD comes into play. The selection of branches and conditions and the optimization of decisions is better left in the hands of a system that can measure the results of its decisions in a closed loop fashion and make decisions based on the empirical knowledge accumulated through observing the running of the process.When designing a business process there are key places in which it may be beneficial to introduce RTD decisions. These are:Thresholds - whenever a threshold is used to determine the processing of a unit, there may be an opportunity to make the threshold "softer" by introducing an RTD decision based on predicted results. For example an insurance company process may have a total claim threshold to initiate an investigation. Instead of having that threshold, RTD could be used to help determine what claims to investigate based on the likelihood they are fraudulent, cost of investigation and effect on processing time.Human decisions - sometimes a process will let the human participants make decisions of flow. For example, a call center process may leave the escalation decision to the agent. While this has flexibility, it may produce undesired results and asymetry in customer treatment that is not based on objective functions but subjective reasoning by the agent. Instead, an RTD decision may be introduced to recommend escalation or other kinds of treatments.Content Selection - a process may include the use of messaging with customers. The selection of the most appropriate message to the customer given the content can be optimized with RTD.A/B Testing - a process may have optional paths for which it is not clear what populations they work better for. Rather than making the arbitrary selection or selection by committee of the option deeped the best, RTD can be introduced to dynamically determine the best path for each unit.In summary, RTD can be used to make BPM based process automation more dynamic and adaptable to the different situations encountered in processing. Effectively making the automation softer, less rigid in its processing.

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  • Collaborate 2010 Recap: A lot of Excitement for Oracle Content Management 11g

    - by [email protected]
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Collaborate brought me to Las Vegas last week and what a week it was.  Each day was jam packed with Oracle Content Management sessions, and almost every session I attended was full.  Across the 35+ sessions that were given by my Oracle peers, Oracle partners, and Oracle customers, the majority of the discussion and questions that were asked had to do with the release of Oracle Content Management 11g.  Just to bring everyone up-to-speed, the first wave of Oracle Content Management 11g releases happened this past January as Oracle Imaging & Process Management and Oracle Information Rights Management went GA.  The next wave, which should be released soon, includes Oracle Universal Content Management and Oracle Universal Records Management. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Andy MacMillan and Roel Stalman kicked off these discussions last Monday, as they presented Oracle Content Management's product strategy and roadmap.  It seemed that the attendees liked what they heard regarding the strategy and future direction, but the question that seems to always come up after roadmap presentations is "when will the product be released"?  This is a question that none of us have the power to answer, but soon customers will be able to enjoy these new product capabilities: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Unified content repository across ECMCentralized installation, access, administration & monitoringCertified application integrations with solution templatesOpen Web Content Management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Stay tuned for more news about the release of Oracle Universal Content Management and Oracle Records Management.  There are a lot of new assets currently being built that will help get everyone up-to-speed quickly. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Outside of the sessions that were presented, there were a lot of other activities that took place at Collaborate.  The Enterprise 2.0 solutions demo pod was busy, and attendees were anxious to see demonstrations of Oracle's end-to-end document imaging solution, WebCenter Spaces, and web site creation using Oracle Universal Content Management.   I also want to thank our partners (Fishbowl Solutions, Redstone Content Solutions, Bezzotech, Team Informatics, and DTI) for their efforts in creating detailed, insightful presentations.  Also, special thanks are in order to Thomas Feldmeier and Markus Neubauer of Silbury IT-Beratung GmbH for their participation.  It seems that Thomas and Markus were doomed to be stranded in Frankfurt after the Icelandic ash storm.  They couldn't get a flight out of their native Germany, and with fear that they would miss Collaborate, they rented a car and drove to Rome - some 800 miles (1,200 kilometers).  Anyway, they made it safe and sound to Las Vegas, and although probably a bit tired, they gave 2 Oracle Content Management presentations.  Talk about commitment. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Finally, a very special thanks to Al Hoof and Dave Chaffee of the Oracle Content Management Special Interest Group (SIG).  Al and Dave did most of the heavy lifting for Collaborate, including the coordination of all the sessions.  The Independent Oracle Users Group presented Al with the Chris Wooldridge award, recognizing him as the volunteer of the year.  Here is Al with his award: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I hope to see you next year at Collaborate as the show returns to Orlando.

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  • Look for Oracle at the 2010 ISM San Diego Conference

    - by [email protected]
    Oracle is sponsoring and exhibiting at ISM's 95th Annual International Supply Management Conference and Educational Exhibit on April 25th through 28th.   Be sure to catch our presentation with Hackett that explores how procurement can use payables to boost an organization's balance and income statements. Pierre Mitchell from Hackett will be sharing groundbreaking new research that identifies explicit links between a strategic approach to supplier payments and world-class performance.   If your organization can benefit from increased margin, improved working capital, greater efficiency, and reduced risk, then you can't afford to miss this session. We'll be presenting on Monday at 5:00pm in Exhibit  Hall D.       Some of Oracle's top talent will be available to answer your questions in booth number 527. It is a great opportunity to learn about Oracle's innovations for supplier management, spend classification, invoice automation, and On Demand delivery of procurement applications.  

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  • Sharp HealthCare Reduces Storage Requirements by 50% with Oracle Advanced Compression

    - by [email protected]
    Sharp HealthCare is an award-winning integrated regional health care delivery system based in San Diego, California, with 2,600 physicians and more than 14,000 employees. Sharp HealthCare's data warehouse forms a vital part of the information system's infrastructure and is used to separate business intelligence reporting from time-critical health care transactional systems. Faced with tremendous data growth, Sharp HealthCare decided to replace their existing Microsoft products with a solution based on Oracle Database 11g and to implement Oracle Advanced Compression. Join us to hear directly from the primary DBA for the Data Warehouse Application Team, Kim Nguyen, how the new environment significantly reduced Sharp HealthCare's storage requirements and improved query performance.

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  • Getting More Out of UPK

    - by [email protected]
    Are you getting the most out of UPK? Remember the idea of streamlining your content creation efforts? How about the concept of collaboration during development? How are you leveraging the System Process Documents or Test Scripts? Is your training team benefiting from the creation of process documentation? Is UPK linked into the help menu of your application or your even at the browser level (Smart Help)? Many customers underutilize UPK. Some customers just think of UPK as a training creation solution or just for creating documentation. To get the full value of UPK you need to first evaluate how the UPK developer is installed. Single User or Multi User? If you have more than two developers of UPK, then there is a significant benefit from installing UPK in multi user mode. This helps drive collaboration, automatic version control and better facilitation of the workflow and state features with use of customized views for the developers. Has your organization installed Usage Tracking? How are the outputs deployed and for how many applications? If these questions have you thinking about your overall usage of UPK and you see significant improvement by using more of what UPK has to offer, then it could be time for a UPK Health Check. Contact your UPK Sales Consultant to help understand your environment and how to maximize the value of UPK and start getting more out of the product.

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  • Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

    - by howard.beader(at)oracle.com
    Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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