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  • Windows 7 product key, which is the valid one - in registry or on a sticker?

    - by me how
    I am not too familiar with the software licensing and how this all works, but I have a question regarding Windows 7 and partially Office - generally Microsoft products. I have been asked to assist our IT guy who wants to collect all the product IDs for Windows 7 and Office. I haven't been given much details how to go about it and how to collect it. After a bit of research I have decided to use a freeware that pulls the software licenses out of the registry. I thought that was the easiest and would provide the most accurate product IDs. I've used Belrac Avisor to obtain all the informations. It turns out that about 25 machines use the same product key. I have asked if the company has bought a commercial license or something but there isn't anyone available at the moment who could answer my question. I have told the IT guy that there are 25 machines using the same product key and asked if that is alright. He told me to go around and write the product keys from the sticker(label) on each machine. I am just not quite sure if that's the right approach specially that the numbers do not match.... So, now I see that the numbers aren't matching and my question is in terms of software licensing which is the VALID and correct product key to provide if ever questioned about software license? Is it the number on the sticker or is it the number stored in the registry?

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  • Mercurial no longer working in NetBeans?

    - by John Isaacks
    I have been using Mercurial inside NetBeans for a while now. For the past few weeks now Windows Explorer has been crashing for various reasons, including every time I right click. Finally someone suggested I try uninstalling TourtoiseSVN and TortoiseHG since they affect Windows Explorer directly. I uninstalled both last week since I don't ever use them (I either user the NetBeans interface or use the command line interface.) Since then my Windows Explorer stopped crashing. Today I noticed that in NetBeans it is no longer showing me any of the Mercurial features. I pull up a command prompt and its not working their either. It seems like uninstalling TortoiseHG also uninstalled Mercurial altogether, which was not intended. I went to http://mercurial.selenic.com/wiki/Download to download the 64bit 1.8.4 .exe version of Mercurial for Windows. I installed it, and I can now use the command line. However it is still now working in NetBeans. Does NetBeans require Tortoise to work? Is there something else I am missing?

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  • Printer spools but doesn't print

    - by DKNUCKLES
    I am having a bizarre issue with an end user who is unable to print to a USB attached printer. The environment is as Windows 7 machine with a Canon Pixma iP90 printer. The driver is installed (and has been re-installed several times), but whenever a print job is sent the printer spools but no printing ever occurs. The following is some relevant information I can confirm that the printer is spooling as the spool folder fills up, and the job "releases" and the spool folder empties I have turned off print spooling with no luck None of the features from the Canon utilities (ie Turn Printer Off) features work Computer recognizes the printer as being installed. When the cable is unplugged the printer icon grey's out in Devices and Printers Printer and cable are confirmed working as they work with other PC's in the office I have deleted the USB Root Hub devices and rebooted the machine with no luck No error messages are displayed or logged in the event viewer. The Canon diagnostics utility doesn't detect any problem and states the printer is functioning properly Printer is not shared User is able to print to other shared printers in the office Any help with this issue would be greatly appreciated.

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  • Dual Monitor + Virtual Desktop software (plus for cube)

    - by xenithorb
    I've recently purchased another monitor, my first one being a TV and being much larger. I now sit at a desk and use my shiny new 24" LED more often, but I like to extend the desktop into the TV. The problem presented with this is to save power and the longevity of my 47" VIZIO, I try to keep it off when possible. What I'm seeking sounds very simple - If any of you have ever used Compiz or Deskspace (Yod'm) - You'll know what im referring to when I talk about a "cube." The most important functionality I'm looking for is the ability to scroll desktop contents between both displays and virtual desktops. Deskspace does and excellent job of presenting an attractive cube, but it creates a separate cube and virtual desktop space for the second extended monitor (now the TV) - Again, what I'm looking to do is scroll between virtual desktops, by passing through both monitors. The net effect of this functionality would allow me to scroll the contents of the extended monitor to the first monitor should a window get caught there without having to turn on the TV. So imagine the horizontal portion of a cube as being actual real monitors - is there anything that allows one to rotate desktops between displays?

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  • netbook screen stays black

    - by sam113101
    I have an acer aspire one netbook. The screen is black but the computer turns on (LED's are on, fan is spinning, etc.) By black I mean absolutely no backlight. I tried to remove the battery and power it on to "discharge" it (I read that on the Internet, not sure if that ever fixes anything), but no luck. I also tried to replace the RAM stick with another one (which I know for sure is working properly), still no luck. I tried to connect an external monitor and switch to it (fn + f5 on this particular model), still no luck, nothing on the external monitor. I read that flashing the BIOS could fix it (http://community.spiceworks.com/how_to/show/22042-acer-aspire-one-black-screen-of-death), I tried to flash it but basically it doesn't do anything when I power it on with the usb thumb drive. No blinking power button. To me it sounds like it might be a dead motherboard, a dead RAM slot (there's only one), or the BIOS thing. I would like to rule out the BIOS possibility, but I need help. The reason I ruled out the dead screen possibility is that it did not switch to the external display when I pressed fn + f5, am I wrong by assuming so? Thank you for your help.

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  • How To Completely Move Users/Program Files/Program Files (x86)/ProgramData (Folders) To Another Partition(s) On Windows 8?

    - by Enigma83
    I am attempting to move folders Users Program Files Program Files (x86), ProgramData (at the root of the C drive) to at least 2 other partitions, preferably on a fresh install. I have read that there are methods for doing this post-install, but it seems like it would be a bit more tedious to do things that way. I want to move the 2 Program Files folders to another partition on the same HDD, and Users/ProgramData will go to yet another partition on same HDD. I have done a bit of research on this, read up on some things that involved booting into Audit Mode, using the RoboCopy command to copy folders via booting into my Windows 8 USB drive, creating NTFS junctions/symbolic links, Registry edits, as well as accomplishing this automatically by creating an auto-attend file which Windows Setup processes automatically before the user is ever booted in for the 1st time. I tried this morning and now have a basic installation in which programs like Internet Explorer fail to open, certain files can't be found/opened (even if I click on them directly), an example is Regedit. Also, I can't run the Command/DOS (CMD) prompt as Administrator (or otherwise, as any other user), can't activate the real Administrator account or open any of the Administrative Tools (despite having added them to my Start Screen). So far I have only tried RoboCopy-ing Program Files and Program Files (x86) so far, creating junction points for them, and editing the Registry in the relevant locations. This is what I'm left with now. I also found the following blog article which describes how to do this for Windows 7 So, where should I go from here and where can I find more information? And how can this be done without disabling the Metro apps, which I've read will stop working if you move ProgramData. Once I have everything moved, where do I install programs to? Do I tell them to install to C:\Program Files\Program Files (x86) or to the junctioned/symbolic-linked partition/drive? I plan to test in VMware virtual machines from here on until things are working correctly, while using a baseline default install for daily tasks.

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  • How many guesses per second are possible against an encrypted disk? [closed]

    - by HappyDeveloper
    I understand that guesses per second depends on the hardware and the encryption algorithm, so I don't expect an absolute number as answer. For example, with an average machine you can make a lot (thousands?) of guesses per second for a hash created with a single md5 round, because md5 is fast, making brute force and dictionary attacks a real danger for most passwords. But if instead you use bcrypt with enough rounds, you can slow the attack down to 1 guess per second, for example. 1) So how does disk encryption usually work? This is how I imagine it, tell me if it is close to reality: When I enter the passphrase, it is hashed with a slow algorithm to generate a key (always the same?). Because this is slow, brute force is not a good approach to break it. Then, with the generated key, the disk is unencrypted on the fly very fast, so there is not a significant performance lose. 2) How can I test this with my own machine? I want to calculate the guesses per second my machine can make. 3) How many guesses per second are possible against an encrypted disk with the fastest PC ever so far?

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  • Server periodically freezing - Help Stabilizing

    - by JonDog
    We run an asp.net/sql server data collection website with a hand full of clients dumping data in and running reports. We moved to a new server (specs below) and have had issues with it freezing and having to reboot it a dozen times over the pass six months. The hosting company has mentioned possible causes (listed below) but cant give a definite answer on what is going wrong. They have offered to reconfigure how ever I like. We have benefited from having a much faster system and really dont want to get rid of the ssd's unless they are the issue. Two possible setup changes that I've talked with them about are also listed below. Any suggestions on what maybe causing the freezing issue as well as suggestion on a new setup would be great. My main questions are: Do SSD generally have problems running the OS & SQL Server on the same RAID Array? and Are the new SSD's still unrefined enough to be running in a production environment? Thanks Current: Xeon Quad Core E3-1270 3.40 Ghz 16 GB DDR3-1333 ECC SDRAM First Hard Drive: 120GB Intel SSD Second Hard Drive: 120GB Intel SSD Third Hard Drive: 120GB Intel SSD Fourth Hard Drive: 120GB Intel SSD SAS 4 Port RAID Card Windows 2012 Standard Edition - 64 Bit MSSQL 2008 Web Edition Possible Causes: Running Sql Server & OS on same RAID Array OS Software Issues Using SSD's CPU Underpowered Not enough RAM Option 1 2x Xeon Quad Core E5-2603 1.80 GHz 16 GB DDR3-1333 ECC SDRAM 1 x 240GB Intel SSD - OS 3 x 1 TB SATA HDD (7200 RPM) - SQL Server SATA 4 Port RAID Card Windows 2012 Standard Edition - 64 Bit Option 2 Dell PowerEdge E3-1270v2 3.5GHz 4 Cores 16 GB DDR3-1600 UDIMM 4 x 128 GB Samsung 840 Pro SSD Add-in H200 (SAS/SATA Controller), 4 Hard Drives - RAID 10 Windows 2012 Standard Edition - 64 Bit

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  • Web Server slows down (ASP.NET)

    - by mfeingold
    below is a question I posted on stackoverflow . as suggested by Martin Clarke I also post it here. We have a really strange problem. One of the servers in the server farm becomes really slow. We see a number of timeouts in the logs and overall response time is not where it should be (and is on other servers in the farm). What is also strange is that it is not just the web app - Just logging into the server takes up to 1.5 min to show you the desktop. Once you are in, the system is as responsive as ever - unless you try to launch something, i.e. notepad - it takes another minute to launch and after launch it works fine. I checked a number of things - memory utilization is reasonable, CPU is below 15%, windows handles, event logs do not show anything. Recycling the aps.net process does not fix it - it still takes over a minute to log in. Rebooting the server helped, but now it started to slow down again. After a closer look we found out that Windows Temp directory is full of temp files - over 65k files. This is certainly something to take care of. But my question is could it be the root cause of the sluggishness, or there is still something else lurking in the shadows? Edit After more digging I am zeroing in on the issue related to the size of temp directories. This article: (see the original post this thing will not let me include a second link) describes something very similar. It still does not answer the question why the server is still slow even there is no activity.

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  • Some Portions of Computer Running Slow (Specifically Graphics)

    - by Mike Gates
    I noticed that a few things are running slow today on my Windows 7 laptop. Specifically, they are: Opening and closing windows takes several seconds for the animation to complete. Windows media player opens fine, but the movies are very laggy MMORPG's, such as RuneScape, are extremely laggy When waking my computer from sleep mode, after entering my password, my desktop takes about 3 seconds to fade in Other than those, everything runs at a normal speed. Things I've done that maybe contributed to this problem: Changed the graphics processor (by plugging in/unplugging the charger) [however, no matter how I change the graphics, I'm still getting this lagginess] Installed AdBlock, a Firefox addon [I recently removed it, and I'm still experiencing this problem] Went into Advanced System Settings, Clicked Settings, and unchecked a few visual things (such as the animation for opening and closing windows) [sure, this got rid of the opening/closing windows lag, but I like that little animation - plus that leaves all the other lag problems I'm experiencing] So, does anyone have any ideas/fixes? If so, please respond. Thank you. Some Other Information: I'm on a HP Pavillion dv7 laptop, 4285 Entertainment PC, with: intel CORE i5 inside, ATI Mobility Radeon Premium Graphics, Microsoft DirectX11 Opening and closing of windows: Defined as opening a program (i.e. Firefox) or closing it by hitting the X in the upper-right hand corner. Lately, the animation for opening and closing windows (which is simply either growing from the icon from the taskbar to fill the screen, or shrinking from the screen down towards the icon on the toolbar.) This problem also occurs for minimizing/maximizing windows. Very laggy movies: defined as .avi movie files saved to My Documents which skips several frames per second and seemingly slows down the movie as a whole Extremely laggy games: I tried RuneScape today, and movement in the game was at least 10x slower than it ever has been, even when playing on the lowest detail/graphics Desktop taking 3 seconds to fade in after sleep: in this scenario, I had no other programs running visibly. The computer generally fades to black from the password screen to the desktop in about 1 second, normally. However, it is now taking 3 or more seconds.

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  • rsync via cron. How do I enable logging?

    - by tetranz
    Hi all I'm backing up a remote server to another computer using rsync. In cron.daily I have a file with this: rsync -avz -e ssh [email protected]:/ /mybackup/ It uses a public / private key pair to login. This seems to work well most of the time however, I've (foolishly) only ever really checked it by looking at the dates on some important files (MySQL dumps) that I know change every day. Obviously, an error could occur after that file. Sometimes it fails. When I run it manually, something like "client reset" sometimes happens. What is the best way to log it so that I can check with certainty if it completed or not? The cron log doesn't indicate any errors. I haven't tried it but the rsync man page on the oldish version of CentOS on the backup machine doesn't show the --log-file option. I guess I could redirect stdout with but I don't really want to know about every file. I just want to know if it all worked or not.. Thanks

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  • Multiple SSL certificates on one server

    - by Kyle O'Brien
    We're hosting two websites on our fairly tiny but dedicated production server. Both website require SSL authentication. So, we have virtualhosts set up for both of them. They both reference their own domain.key, domain.crt and domain.intermediate.crt files. Each CSR and certificate file for each site was setup using its own unique information and nothing is shared between them (other than the server itself) However, which ever site's symbolic link (set up in /etc/apache2/sites-enabled) is reference first, is the site who's certificate is referenced even if we're visiting the second site. So for example, assume our companies are Cadbury and Nestle. We set up both sites with their own certificates but we create Cadbury's symbolic link in apache's site-enabled folder first and then Nestle's. You can visit Nestle perfectly fine but if you check the certificate installation, it reference's Cadbury's certificate. We're hosting these websites on a dedicated Ubuntu 12.04.3 LTS server. Both certificates are provided by Thawte.com. I came across a few potential solutions with no degree of success. I'm hoping someone else has a decent solution? Thanks Edit: The only other solution that seems to have provided success to some people is using SNI with Apache. However, the setups here didn't seem to coincide with our setup at all.

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  • mysql cluster problem in ubuntu

    - by Firman
    I have a problem while installing and configuring mysql cluster runnign on ubuntu 10.10 This is configuration for Cluster management [NDBD DEFAULT] NoOfReplicas=2 DataMemory=10MB IndexMemory=25MB MaxNoOfTables=256 MaxNoOfOrderedIndexes=256 MaxNoOfUniqueHashIndexes=128 [MYSQLD DEFAULT] [NDB_MGMD DEFAULT] [TCP DEFAULT] [NDB_MGMD] Id=1 # the NDB Management Node (this one) HostName=192.168.10.101 [NDBD] Id=2 # the first NDB Data Node HostName=192.168.10.11 DataDir= /var/lib/mysql-cluster [NDBD] Id=3 # the second NDB Data Node HostName=192.168.10.12 DataDir=/var/lib/mysql-cluster [MYSQLD] [MYSQLD] and this is configuration for both node : [mysqld] ndbcluster ndb-connectstring=192.168.10.101 # the IP of the MANAGMENT (THIRD) SERVER [mysql_cluster] ndb-connectstring=192.168.10.101 # the IP of the MANAGMENT (THIRD) SERVER After running all node and management, and I use ndb_mgm, the type 'show' command, and something appear like this : ndb_mgm> show Connected to Management Server at: localhost:1186 Cluster Configuration --------------------- [ndbd(NDB)] 2 node(s) id=2 @192.168.10.11 (mysql-5.1.39 ndb-7.0.9, Nodegroup: 0, Master) id=3 @192.168.10.12 (mysql-5.1.39 ndb-7.0.9, Nodegroup: 0) [ndb_mgmd(MGM)] 1 node(s) id=1 @192.168.10.101 (mysql-5.1.39 ndb-7.0.9) [mysqld(API)] 1 node(s) id=4 (not connected, accepting connect from 192.168.10.101) look at two last line.. not as what http://dev.mysql.com/tech-resources/articles/mysql-cluster-for-two-servers.html look like (see at point 4) anyone have ever had this problem ?

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  • Can't connect to FTP server from a specific location

    - by wv_pip
    Last week while uploading website files to our server via FTP, the transfer failed. Ever since then, I haven't been able to connect to the server from work. I can connect just fine from home, or by using an FTP app on my cell phone as long as I'm on the cell network. I can't access the server from any machine on my work network. It's not a credential issue, either. The error message that I always get says that a connection cannot be established, and I am never prompted for my credentials. I have changed absolutely nothing on our domain controller or our firewall/router. I've contacted our ISP (who hosts the website/FTP server) and they can't find anything wrong on their end. They insist that it must be something here at the office that is blocking access. I've also tested access to other FTP servers (ea.com, nvidia.com, etc.) so I know that port 21 is not being blocked. I'm totally stumped. Any help is much appreciated. EDIT: wireshark info here: http://www.cloudshark.org/captures/85a118ae9296?filter=ip.dst%3D%3D66.118.64.208

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  • BKF file corruption

    - by Naitik Semwaal
    I don't wanna ask anything here as I have nothing to ask. Instead of that, if I share some useful info here, would you guys mind? If not, then let me proceed. You must have heard about "Back up", the process in which we create backup copies of our crucial data into a file, called BKF (backup) file. Having a valid BKF file, provides security to our data against unwanted data loss or corruption. Whenever such a critical situation takes place, we can restore our BKF file and get our data back (but only if backed up earlier). Do you guys ever thought that why a BKF file gets corrupted? What could be the reasons which make the BKF file corrupted or inaccessible? One day while googling, I found a blog post named as: Reasons of BKF file corruption. I read it, it was very informative. In this blog, I came to know about the reasons for corruption in BKF files. I shared the blog here so that users can read it and clear their doubts of BKF file corruption. I hope this would be helpful.

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  • Memory Usage by Mapped Files (Win7 64Bit)

    - by Dexter
    When copying files from/to my external USB3 HDD memory usage in Win7 goes up to 100% and remains there. I'm not sure whether this is a problem caused by faulty drivers or not, but I already have the current version of them (Etron USB3 controller on a Gigabyte 990fxa board).. Using RAMMap it becomes obvious that the files, that are to be copied, are mapped into memory. Clicking on Empty > Empty System Working Set seems to temporarily fix the problem (without causing any trouble with the file copy process), but it needs to be done every few seconds. Is there any way to schedule this operation to happen ever 10 or so seconds on its own? What underlying system command is RAMMap using? Or, alternatively, is there any way to limit how much RAM mapped files may use in Windows 7? I know mapped files would usually be removed from memory if other programs need the memmory, but while memmory usage is at 100% the system starts freezing up for half a second or so everytime I click anything .. thus the automatic removal of unused memory contents seems to be failing here.

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  • Cannot open /dev/rfcomm1 : Host is down

    - by srj0408
    I am working on raspberry PI and on Bluetooth. I am using old raspberry pi kernel as the new one has got some bugs that were not resolved with respect to the bluez daemon. At present my kernel version is 3.6.11. I am using a USB bluetooth dongle and my sole purpose is to auto connect the bluetooth dongle when ever it is in range. For that i think i have to run a script in the backend on RPI that will keep on checking the existence of usb bluetooth dongle. I started from the very scratch. I installed bluez daemon using apt-get install bluetooth bluez utils blueman and then i used hciconfig which gives me that my bluetooth usb dongle is working fine. But when i did hcitool scan , it give me no device in range even though my Serial bluetooth Device was on. I wasn't able to find any device in vicinity. Also when i unplugged and plug the USB dongle again, i was able to scan the serial device , but when i repeat the process, i find the earlier condition of not finding any deice. I had find another useful link, but that need address of the bluetooth device that need to be connected. I want to automate this using hcitool scan, storing the output to the a file and then comparing it with already paired devices and their name. For that i need to figure out why hcitool scan is sometime working and sometime not. ? Can some one help me in figuring out why this is happening. Is there any problem on hardware side i.e Bluetooth dongle is buggy or i had some problem in bluez utils. Edit 1: While as of now, hcitool scan is giving me my remote device address but still i am getting the same issue of HOUST IS DOWN, '/dev/rfcomm1'. I am really not getting any idea of what to be done.

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  • Reporting SQL Vulnerability [migrated]

    - by Ciaran87Bel
    My first post here so i'll hopefully keep it simple. I have just finished building a CMS targeted at a certain industry and built a test site to see how everything works. Anyway I wrote a program to check for sql injection vulnerabilities and the program followed a blog link to an external website. The program discovered that the external site had a massive vulnerability that left it open to practically anyone who could then access every bit of data on their MYSQL Server and run queries etc. The thing is this external site is the brand leader in their industry and do millions upon millions of sales per annum. I have tried contacting them to let them know and even went as far as contacting the company that built their platform but I was pretty much brushed off and haven't heard back from them. Their database would contain the details of hundreds of thousands of customers and all their data. I could easily make myself site admin etc in a few seconds but they won't listen to me even though I have offered to share the vulnerability with them and help in anyway I can. Is there anything else I can do because it is one of the biggest security risks I have ever personally come across. Is there any other steps I should take to report this? Thanks

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  • Is there a C pre-processor which eliminates #ifdef blocks based on values defined/undefined?

    - by Jonathan Leffler
    Original Question What I'd like is not a standard C pre-processor, but a variation on it which would accept from somewhere - probably the command line via -DNAME1 and -UNAME2 options - a specification of which macros are defined, and would then eliminate dead code. It may be easier to understand what I'm after with some examples: #ifdef NAME1 #define ALBUQUERQUE "ambidextrous" #else #define PHANTASMAGORIA "ghostly" #endif If the command were run with '-DNAME1', the output would be: #define ALBUQUERQUE "ambidextrous" If the command were run with '-UNAME1', the output would be: #define PHANTASMAGORIA "ghostly" If the command were run with neither option, the output would be the same as the input. This is a simple case - I'd be hoping that the code could handle more complex cases too. To illustrate with a real-world but still simple example: #ifdef USE_VOID #ifdef PLATFORM1 #define VOID void #else #undef VOID typedef void VOID; #endif /* PLATFORM1 */ typedef void * VOIDPTR; #else typedef mint VOID; typedef char * VOIDPTR; #endif /* USE_VOID */ I'd like to run the command with -DUSE_VOID -UPLATFORM1 and get the output: #undef VOID typedef void VOID; typedef void * VOIDPTR; Another example: #ifndef DOUBLEPAD #if (defined NT) || (defined OLDUNIX) #define DOUBLEPAD 8 #else #define DOUBLEPAD 0 #endif /* NT */ #endif /* !DOUBLEPAD */ Ideally, I'd like to run with -UOLDUNIX and get the output: #ifndef DOUBLEPAD #if (defined NT) #define DOUBLEPAD 8 #else #define DOUBLEPAD 0 #endif /* NT */ #endif /* !DOUBLEPAD */ This may be pushing my luck! Motivation: large, ancient code base with lots of conditional code. Many of the conditions no longer apply - the OLDUNIX platform, for example, is no longer made and no longer supported, so there is no need to have references to it in the code. Other conditions are always true. For example, features are added with conditional compilation so that a single version of the code can be used for both older versions of the software where the feature is not available and newer versions where it is available (more or less). Eventually, the old versions without the feature are no longer supported - everything uses the feature - so the condition on whether the feature is present or not should be removed, and the 'when feature is absent' code should be removed too. I'd like to have a tool to do the job automatically because it will be faster and more reliable than doing it manually (which is rather critical when the code base includes 21,500 source files). (A really clever version of the tool might read #include'd files to determine whether the control macros - those specified by -D or -U on the command line - are defined in those files. I'm not sure whether that's truly helpful except as a backup diagnostic. Whatever else it does, though, the pseudo-pre-processor must not expand macros or include files verbatim. The output must be source similar to, but usually simpler than, the input code.) Status Report (one year later) After a year of use, I am very happy with 'sunifdef' recommended by the selected answer. It hasn't made a mistake yet, and I don't expect it to. The only quibble I have with it is stylistic. Given an input such as: #if (defined(A) && defined(B)) || defined(C) || (defined(D) && defined(E)) and run with '-UC' (C is never defined), the output is: #if defined(A) && defined(B) || defined(D) && defined(E) This is technically correct because '&&' binds tighter than '||', but it is an open invitation to confusion. I would much prefer it to include parentheses around the sets of '&&' conditions, as in the original: #if (defined(A) && defined(B)) || (defined(D) && defined(E)) However, given the obscurity of some of the code I have to work with, for that to be the biggest nit-pick is a strong compliment; it is valuable tool to me. The New Kid on the Block Having checked the URL for inclusion in the information above, I see that (as predicted) there is an new program called Coan that is the successor to 'sunifdef'. It is available on SourceForge and has been since January 2010. I'll be checking it out...further reports later this year, or maybe next year, or sometime, or never.

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  • New features of C# 4.0

    This article covers New features of C# 4.0. Article has been divided into below sections. Introduction. Dynamic Lookup. Named and Optional Arguments. Features for COM interop. Variance. Relationship with Visual Basic. Resources. Other interested readings… 22 New Features of Visual Studio 2008 for .NET Professionals 50 New Features of SQL Server 2008 IIS 7.0 New features Introduction It is now close to a year since Microsoft Visual C# 3.0 shipped as part of Visual Studio 2008. In the VS Managed Languages team we are hard at work on creating the next version of the language (with the unsurprising working title of C# 4.0), and this document is a first public description of the planned language features as we currently see them. Please be advised that all this is in early stages of production and is subject to change. Part of the reason for sharing our plans in public so early is precisely to get the kind of feedback that will cause us to improve the final product before it rolls out. Simultaneously with the publication of this whitepaper, a first public CTP (community technology preview) of Visual Studio 2010 is going out as a Virtual PC image for everyone to try. Please use it to play and experiment with the features, and let us know of any thoughts you have. We ask for your understanding and patience working with very early bits, where especially new or newly implemented features do not have the quality or stability of a final product. The aim of the CTP is not to give you a productive work environment but to give you the best possible impression of what we are working on for the next release. The CTP contains a number of walkthroughs, some of which highlight the new language features of C# 4.0. Those are excellent for getting a hands-on guided tour through the details of some common scenarios for the features. You may consider this whitepaper a companion document to these walkthroughs, complementing them with a focus on the overall language features and how they work, as opposed to the specifics of the concrete scenarios. C# 4.0 The major theme for C# 4.0 is dynamic programming. Increasingly, objects are “dynamic” in the sense that their structure and behavior is not captured by a static type, or at least not one that the compiler knows about when compiling your program. Some examples include a. objects from dynamic programming languages, such as Python or Ruby b. COM objects accessed through IDispatch c. ordinary .NET types accessed through reflection d. objects with changing structure, such as HTML DOM objects While C# remains a statically typed language, we aim to vastly improve the interaction with such objects. A secondary theme is co-evolution with Visual Basic. Going forward we will aim to maintain the individual character of each language, but at the same time important new features should be introduced in both languages at the same time. They should be differentiated more by style and feel than by feature set. The new features in C# 4.0 fall into four groups: Dynamic lookup Dynamic lookup allows you to write method, operator and indexer calls, property and field accesses, and even object invocations which bypass the C# static type checking and instead gets resolved at runtime. Named and optional parameters Parameters in C# can now be specified as optional by providing a default value for them in a member declaration. When the member is invoked, optional arguments can be omitted. Furthermore, any argument can be passed by parameter name instead of position. COM specific interop features Dynamic lookup as well as named and optional parameters both help making programming against COM less painful than today. On top of that, however, we are adding a number of other small features that further improve the interop experience. Variance It used to be that an IEnumerable<string> wasn’t an IEnumerable<object>. Now it is – C# embraces type safe “co-and contravariance” and common BCL types are updated to take advantage of that. Dynamic Lookup Dynamic lookup allows you a unified approach to invoking things dynamically. With dynamic lookup, when you have an object in your hand you do not need to worry about whether it comes from COM, IronPython, the HTML DOM or reflection; you just apply operations to it and leave it to the runtime to figure out what exactly those operations mean for that particular object. This affords you enormous flexibility, and can greatly simplify your code, but it does come with a significant drawback: Static typing is not maintained for these operations. A dynamic object is assumed at compile time to support any operation, and only at runtime will you get an error if it wasn’t so. Oftentimes this will be no loss, because the object wouldn’t have a static type anyway, in other cases it is a tradeoff between brevity and safety. In order to facilitate this tradeoff, it is a design goal of C# to allow you to opt in or opt out of dynamic behavior on every single call. The dynamic type C# 4.0 introduces a new static type called dynamic. When you have an object of type dynamic you can “do things to it” that are resolved only at runtime: dynamic d = GetDynamicObject(…); d.M(7); The C# compiler allows you to call a method with any name and any arguments on d because it is of type dynamic. At runtime the actual object that d refers to will be examined to determine what it means to “call M with an int” on it. The type dynamic can be thought of as a special version of the type object, which signals that the object can be used dynamically. It is easy to opt in or out of dynamic behavior: any object can be implicitly converted to dynamic, “suspending belief” until runtime. Conversely, there is an “assignment conversion” from dynamic to any other type, which allows implicit conversion in assignment-like constructs: dynamic d = 7; // implicit conversion int i = d; // assignment conversion Dynamic operations Not only method calls, but also field and property accesses, indexer and operator calls and even delegate invocations can be dispatched dynamically: dynamic d = GetDynamicObject(…); d.M(7); // calling methods d.f = d.P; // getting and settings fields and properties d[“one”] = d[“two”]; // getting and setting thorugh indexers int i = d + 3; // calling operators string s = d(5,7); // invoking as a delegate The role of the C# compiler here is simply to package up the necessary information about “what is being done to d”, so that the runtime can pick it up and determine what the exact meaning of it is given an actual object d. Think of it as deferring part of the compiler’s job to runtime. The result of any dynamic operation is itself of type dynamic. Runtime lookup At runtime a dynamic operation is dispatched according to the nature of its target object d: COM objects If d is a COM object, the operation is dispatched dynamically through COM IDispatch. This allows calling to COM types that don’t have a Primary Interop Assembly (PIA), and relying on COM features that don’t have a counterpart in C#, such as indexed properties and default properties. Dynamic objects If d implements the interface IDynamicObject d itself is asked to perform the operation. Thus by implementing IDynamicObject a type can completely redefine the meaning of dynamic operations. This is used intensively by dynamic languages such as IronPython and IronRuby to implement their own dynamic object models. It will also be used by APIs, e.g. by the HTML DOM to allow direct access to the object’s properties using property syntax. Plain objects Otherwise d is a standard .NET object, and the operation will be dispatched using reflection on its type and a C# “runtime binder” which implements C#’s lookup and overload resolution semantics at runtime. This is essentially a part of the C# compiler running as a runtime component to “finish the work” on dynamic operations that was deferred by the static compiler. Example Assume the following code: dynamic d1 = new Foo(); dynamic d2 = new Bar(); string s; d1.M(s, d2, 3, null); Because the receiver of the call to M is dynamic, the C# compiler does not try to resolve the meaning of the call. Instead it stashes away information for the runtime about the call. This information (often referred to as the “payload”) is essentially equivalent to: “Perform an instance method call of M with the following arguments: 1. a string 2. a dynamic 3. a literal int 3 4. a literal object null” At runtime, assume that the actual type Foo of d1 is not a COM type and does not implement IDynamicObject. In this case the C# runtime binder picks up to finish the overload resolution job based on runtime type information, proceeding as follows: 1. Reflection is used to obtain the actual runtime types of the two objects, d1 and d2, that did not have a static type (or rather had the static type dynamic). The result is Foo for d1 and Bar for d2. 2. Method lookup and overload resolution is performed on the type Foo with the call M(string,Bar,3,null) using ordinary C# semantics. 3. If the method is found it is invoked; otherwise a runtime exception is thrown. Overload resolution with dynamic arguments Even if the receiver of a method call is of a static type, overload resolution can still happen at runtime. This can happen if one or more of the arguments have the type dynamic: Foo foo = new Foo(); dynamic d = new Bar(); var result = foo.M(d); The C# runtime binder will choose between the statically known overloads of M on Foo, based on the runtime type of d, namely Bar. The result is again of type dynamic. The Dynamic Language Runtime An important component in the underlying implementation of dynamic lookup is the Dynamic Language Runtime (DLR), which is a new API in .NET 4.0. The DLR provides most of the infrastructure behind not only C# dynamic lookup but also the implementation of several dynamic programming languages on .NET, such as IronPython and IronRuby. Through this common infrastructure a high degree of interoperability is ensured, but just as importantly the DLR provides excellent caching mechanisms which serve to greatly enhance the efficiency of runtime dispatch. To the user of dynamic lookup in C#, the DLR is invisible except for the improved efficiency. However, if you want to implement your own dynamically dispatched objects, the IDynamicObject interface allows you to interoperate with the DLR and plug in your own behavior. This is a rather advanced task, which requires you to understand a good deal more about the inner workings of the DLR. For API writers, however, it can definitely be worth the trouble in order to vastly improve the usability of e.g. a library representing an inherently dynamic domain. Open issues There are a few limitations and things that might work differently than you would expect. · The DLR allows objects to be created from objects that represent classes. However, the current implementation of C# doesn’t have syntax to support this. · Dynamic lookup will not be able to find extension methods. Whether extension methods apply or not depends on the static context of the call (i.e. which using clauses occur), and this context information is not currently kept as part of the payload. · Anonymous functions (i.e. lambda expressions) cannot appear as arguments to a dynamic method call. The compiler cannot bind (i.e. “understand”) an anonymous function without knowing what type it is converted to. One consequence of these limitations is that you cannot easily use LINQ queries over dynamic objects: dynamic collection = …; var result = collection.Select(e => e + 5); If the Select method is an extension method, dynamic lookup will not find it. Even if it is an instance method, the above does not compile, because a lambda expression cannot be passed as an argument to a dynamic operation. There are no plans to address these limitations in C# 4.0. Named and Optional Arguments Named and optional parameters are really two distinct features, but are often useful together. Optional parameters allow you to omit arguments to member invocations, whereas named arguments is a way to provide an argument using the name of the corresponding parameter instead of relying on its position in the parameter list. Some APIs, most notably COM interfaces such as the Office automation APIs, are written specifically with named and optional parameters in mind. Up until now it has been very painful to call into these APIs from C#, with sometimes as many as thirty arguments having to be explicitly passed, most of which have reasonable default values and could be omitted. Even in APIs for .NET however you sometimes find yourself compelled to write many overloads of a method with different combinations of parameters, in order to provide maximum usability to the callers. Optional parameters are a useful alternative for these situations. Optional parameters A parameter is declared optional simply by providing a default value for it: public void M(int x, int y = 5, int z = 7); Here y and z are optional parameters and can be omitted in calls: M(1, 2, 3); // ordinary call of M M(1, 2); // omitting z – equivalent to M(1, 2, 7) M(1); // omitting both y and z – equivalent to M(1, 5, 7) Named and optional arguments C# 4.0 does not permit you to omit arguments between commas as in M(1,,3). This could lead to highly unreadable comma-counting code. Instead any argument can be passed by name. Thus if you want to omit only y from a call of M you can write: M(1, z: 3); // passing z by name or M(x: 1, z: 3); // passing both x and z by name or even M(z: 3, x: 1); // reversing the order of arguments All forms are equivalent, except that arguments are always evaluated in the order they appear, so in the last example the 3 is evaluated before the 1. Optional and named arguments can be used not only with methods but also with indexers and constructors. Overload resolution Named and optional arguments affect overload resolution, but the changes are relatively simple: A signature is applicable if all its parameters are either optional or have exactly one corresponding argument (by name or position) in the call which is convertible to the parameter type. Betterness rules on conversions are only applied for arguments that are explicitly given – omitted optional arguments are ignored for betterness purposes. If two signatures are equally good, one that does not omit optional parameters is preferred. M(string s, int i = 1); M(object o); M(int i, string s = “Hello”); M(int i); M(5); Given these overloads, we can see the working of the rules above. M(string,int) is not applicable because 5 doesn’t convert to string. M(int,string) is applicable because its second parameter is optional, and so, obviously are M(object) and M(int). M(int,string) and M(int) are both better than M(object) because the conversion from 5 to int is better than the conversion from 5 to object. Finally M(int) is better than M(int,string) because no optional arguments are omitted. Thus the method that gets called is M(int). Features for COM interop Dynamic lookup as well as named and optional parameters greatly improve the experience of interoperating with COM APIs such as the Office Automation APIs. In order to remove even more of the speed bumps, a couple of small COM-specific features are also added to C# 4.0. Dynamic import Many COM methods accept and return variant types, which are represented in the PIAs as object. In the vast majority of cases, a programmer calling these methods already knows the static type of a returned object from context, but explicitly has to perform a cast on the returned value to make use of that knowledge. These casts are so common that they constitute a major nuisance. In order to facilitate a smoother experience, you can now choose to import these COM APIs in such a way that variants are instead represented using the type dynamic. In other words, from your point of view, COM signatures now have occurrences of dynamic instead of object in them. This means that you can easily access members directly off a returned object, or you can assign it to a strongly typed local variable without having to cast. To illustrate, you can now say excel.Cells[1, 1].Value = "Hello"; instead of ((Excel.Range)excel.Cells[1, 1]).Value2 = "Hello"; and Excel.Range range = excel.Cells[1, 1]; instead of Excel.Range range = (Excel.Range)excel.Cells[1, 1]; Compiling without PIAs Primary Interop Assemblies are large .NET assemblies generated from COM interfaces to facilitate strongly typed interoperability. They provide great support at design time, where your experience of the interop is as good as if the types where really defined in .NET. However, at runtime these large assemblies can easily bloat your program, and also cause versioning issues because they are distributed independently of your application. The no-PIA feature allows you to continue to use PIAs at design time without having them around at runtime. Instead, the C# compiler will bake the small part of the PIA that a program actually uses directly into its assembly. At runtime the PIA does not have to be loaded. Omitting ref Because of a different programming model, many COM APIs contain a lot of reference parameters. Contrary to refs in C#, these are typically not meant to mutate a passed-in argument for the subsequent benefit of the caller, but are simply another way of passing value parameters. It therefore seems unreasonable that a C# programmer should have to create temporary variables for all such ref parameters and pass these by reference. Instead, specifically for COM methods, the C# compiler will allow you to pass arguments by value to such a method, and will automatically generate temporary variables to hold the passed-in values, subsequently discarding these when the call returns. In this way the caller sees value semantics, and will not experience any side effects, but the called method still gets a reference. Open issues A few COM interface features still are not surfaced in C#. Most notably these include indexed properties and default properties. As mentioned above these will be respected if you access COM dynamically, but statically typed C# code will still not recognize them. There are currently no plans to address these remaining speed bumps in C# 4.0. Variance An aspect of generics that often comes across as surprising is that the following is illegal: IList<string> strings = new List<string>(); IList<object> objects = strings; The second assignment is disallowed because strings does not have the same element type as objects. There is a perfectly good reason for this. If it were allowed you could write: objects[0] = 5; string s = strings[0]; Allowing an int to be inserted into a list of strings and subsequently extracted as a string. This would be a breach of type safety. However, there are certain interfaces where the above cannot occur, notably where there is no way to insert an object into the collection. Such an interface is IEnumerable<T>. If instead you say: IEnumerable<object> objects = strings; There is no way we can put the wrong kind of thing into strings through objects, because objects doesn’t have a method that takes an element in. Variance is about allowing assignments such as this in cases where it is safe. The result is that a lot of situations that were previously surprising now just work. Covariance In .NET 4.0 the IEnumerable<T> interface will be declared in the following way: public interface IEnumerable<out T> : IEnumerable { IEnumerator<T> GetEnumerator(); } public interface IEnumerator<out T> : IEnumerator { bool MoveNext(); T Current { get; } } The “out” in these declarations signifies that the T can only occur in output position in the interface – the compiler will complain otherwise. In return for this restriction, the interface becomes “covariant” in T, which means that an IEnumerable<A> is considered an IEnumerable<B> if A has a reference conversion to B. As a result, any sequence of strings is also e.g. a sequence of objects. This is useful e.g. in many LINQ methods. Using the declarations above: var result = strings.Union(objects); // succeeds with an IEnumerable<object> This would previously have been disallowed, and you would have had to to some cumbersome wrapping to get the two sequences to have the same element type. Contravariance Type parameters can also have an “in” modifier, restricting them to occur only in input positions. An example is IComparer<T>: public interface IComparer<in T> { public int Compare(T left, T right); } The somewhat baffling result is that an IComparer<object> can in fact be considered an IComparer<string>! It makes sense when you think about it: If a comparer can compare any two objects, it can certainly also compare two strings. This property is referred to as contravariance. A generic type can have both in and out modifiers on its type parameters, as is the case with the Func<…> delegate types: public delegate TResult Func<in TArg, out TResult>(TArg arg); Obviously the argument only ever comes in, and the result only ever comes out. Therefore a Func<object,string> can in fact be used as a Func<string,object>. Limitations Variant type parameters can only be declared on interfaces and delegate types, due to a restriction in the CLR. Variance only applies when there is a reference conversion between the type arguments. For instance, an IEnumerable<int> is not an IEnumerable<object> because the conversion from int to object is a boxing conversion, not a reference conversion. Also please note that the CTP does not contain the new versions of the .NET types mentioned above. In order to experiment with variance you have to declare your own variant interfaces and delegate types. COM Example Here is a larger Office automation example that shows many of the new C# features in action. using System; using System.Diagnostics; using System.Linq; using Excel = Microsoft.Office.Interop.Excel; using Word = Microsoft.Office.Interop.Word; class Program { static void Main(string[] args) { var excel = new Excel.Application(); excel.Visible = true; excel.Workbooks.Add(); // optional arguments omitted excel.Cells[1, 1].Value = "Process Name"; // no casts; Value dynamically excel.Cells[1, 2].Value = "Memory Usage"; // accessed var processes = Process.GetProcesses() .OrderByDescending(p =&gt; p.WorkingSet) .Take(10); int i = 2; foreach (var p in processes) { excel.Cells[i, 1].Value = p.ProcessName; // no casts excel.Cells[i, 2].Value = p.WorkingSet; // no casts i++; } Excel.Range range = excel.Cells[1, 1]; // no casts Excel.Chart chart = excel.ActiveWorkbook.Charts. Add(After: excel.ActiveSheet); // named and optional arguments chart.ChartWizard( Source: range.CurrentRegion, Title: "Memory Usage in " + Environment.MachineName); //named+optional chart.ChartStyle = 45; chart.CopyPicture(Excel.XlPictureAppearance.xlScreen, Excel.XlCopyPictureFormat.xlBitmap, Excel.XlPictureAppearance.xlScreen); var word = new Word.Application(); word.Visible = true; word.Documents.Add(); // optional arguments word.Selection.Paste(); } } The code is much more terse and readable than the C# 3.0 counterpart. Note especially how the Value property is accessed dynamically. This is actually an indexed property, i.e. a property that takes an argument; something which C# does not understand. However the argument is optional. Since the access is dynamic, it goes through the runtime COM binder which knows to substitute the default value and call the indexed property. Thus, dynamic COM allows you to avoid accesses to the puzzling Value2 property of Excel ranges. Relationship with Visual Basic A number of the features introduced to C# 4.0 already exist or will be introduced in some form or other in Visual Basic: · Late binding in VB is similar in many ways to dynamic lookup in C#, and can be expected to make more use of the DLR in the future, leading to further parity with C#. · Named and optional arguments have been part of Visual Basic for a long time, and the C# version of the feature is explicitly engineered with maximal VB interoperability in mind. · NoPIA and variance are both being introduced to VB and C# at the same time. VB in turn is adding a number of features that have hitherto been a mainstay of C#. As a result future versions of C# and VB will have much better feature parity, for the benefit of everyone. Resources All available resources concerning C# 4.0 can be accessed through the C# Dev Center. Specifically, this white paper and other resources can be found at the Code Gallery site. Enjoy! span.fullpost {display:none;}

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  • A way of doing real-world test-driven development (and some thoughts about it)

    - by Thomas Weller
    Lately, I exchanged some arguments with Derick Bailey about some details of the red-green-refactor cycle of the Test-driven development process. In short, the issue revolved around the fact that it’s not enough to have a test red or green, but it’s also important to have it red or green for the right reasons. While for me, it’s sufficient to initially have a NotImplementedException in place, Derick argues that this is not totally correct (see these two posts: Red/Green/Refactor, For The Right Reasons and Red For The Right Reason: Fail By Assertion, Not By Anything Else). And he’s right. But on the other hand, I had no idea how his insights could have any practical consequence for my own individual interpretation of the red-green-refactor cycle (which is not really red-green-refactor, at least not in its pure sense, see the rest of this article). This made me think deeply for some days now. In the end I found out that the ‘right reason’ changes in my understanding depending on what development phase I’m in. To make this clear (at least I hope it becomes clear…) I started to describe my way of working in some detail, and then something strange happened: The scope of the article slightly shifted from focusing ‘only’ on the ‘right reason’ issue to something more general, which you might describe as something like  'Doing real-world TDD in .NET , with massive use of third-party add-ins’. This is because I feel that there is a more general statement about Test-driven development to make:  It’s high time to speak about the ‘How’ of TDD, not always only the ‘Why’. Much has been said about this, and me myself also contributed to that (see here: TDD is not about testing, it's about how we develop software). But always justifying what you do is very unsatisfying in the long run, it is inherently defensive, and it costs time and effort that could be used for better and more important things. And frankly: I’m somewhat sick and tired of repeating time and again that the test-driven way of software development is highly preferable for many reasons - I don’t want to spent my time exclusively on stating the obvious… So, again, let’s say it clearly: TDD is programming, and programming is TDD. Other ways of programming (code-first, sometimes called cowboy-coding) are exceptional and need justification. – I know that there are many people out there who will disagree with this radical statement, and I also know that it’s not a description of the real world but more of a mission statement or something. But nevertheless I’m absolutely sure that in some years this statement will be nothing but a platitude. Side note: Some parts of this post read as if I were paid by Jetbrains (the manufacturer of the ReSharper add-in – R#), but I swear I’m not. Rather I think that Visual Studio is just not production-complete without it, and I wouldn’t even consider to do professional work without having this add-in installed... The three parts of a software component Before I go into some details, I first should describe my understanding of what belongs to a software component (assembly, type, or method) during the production process (i.e. the coding phase). Roughly, I come up with the three parts shown below:   First, we need to have some initial sort of requirement. This can be a multi-page formal document, a vague idea in some programmer’s brain of what might be needed, or anything in between. In either way, there has to be some sort of requirement, be it explicit or not. – At the C# micro-level, the best way that I found to formulate that is to define interfaces for just about everything, even for internal classes, and to provide them with exhaustive xml comments. The next step then is to re-formulate these requirements in an executable form. This is specific to the respective programming language. - For C#/.NET, the Gallio framework (which includes MbUnit) in conjunction with the ReSharper add-in for Visual Studio is my toolset of choice. The third part then finally is the production code itself. It’s development is entirely driven by the requirements and their executable formulation. This is the delivery, the two other parts are ‘only’ there to make its production possible, to give it a decent quality and reliability, and to significantly reduce related costs down the maintenance timeline. So while the first two parts are not really relevant for the customer, they are very important for the developer. The customer (or in Scrum terms: the Product Owner) is not interested at all in how  the product is developed, he is only interested in the fact that it is developed as cost-effective as possible, and that it meets his functional and non-functional requirements. The rest is solely a matter of the developer’s craftsmanship, and this is what I want to talk about during the remainder of this article… An example To demonstrate my way of doing real-world TDD, I decided to show the development of a (very) simple Calculator component. The example is deliberately trivial and silly, as examples always are. I am totally aware of the fact that real life is never that simple, but I only want to show some development principles here… The requirement As already said above, I start with writing down some words on the initial requirement, and I normally use interfaces for that, even for internal classes - the typical question “intf or not” doesn’t even come to mind. I need them for my usual workflow and using them automatically produces high componentized and testable code anyway. To think about their usage in every single situation would slow down the production process unnecessarily. So this is what I begin with: namespace Calculator {     /// <summary>     /// Defines a very simple calculator component for demo purposes.     /// </summary>     public interface ICalculator     {         /// <summary>         /// Gets the result of the last successful operation.         /// </summary>         /// <value>The last result.</value>         /// <remarks>         /// Will be <see langword="null" /> before the first successful operation.         /// </remarks>         double? LastResult { get; }       } // interface ICalculator   } // namespace Calculator So, I’m not beginning with a test, but with a sort of code declaration - and still I insist on being 100% test-driven. There are three important things here: Starting this way gives me a method signature, which allows to use IntelliSense and AutoCompletion and thus eliminates the danger of typos - one of the most regular, annoying, time-consuming, and therefore expensive sources of error in the development process. In my understanding, the interface definition as a whole is more of a readable requirement document and technical documentation than anything else. So this is at least as much about documentation than about coding. The documentation must completely describe the behavior of the documented element. I normally use an IoC container or some sort of self-written provider-like model in my architecture. In either case, I need my components defined via service interfaces anyway. - I will use the LinFu IoC framework here, for no other reason as that is is very simple to use. The ‘Red’ (pt. 1)   First I create a folder for the project’s third-party libraries and put the LinFu.Core dll there. Then I set up a test project (via a Gallio project template), and add references to the Calculator project and the LinFu dll. Finally I’m ready to write the first test, which will look like the following: namespace Calculator.Test {     [TestFixture]     public class CalculatorTest     {         private readonly ServiceContainer container = new ServiceContainer();           [Test]         public void CalculatorLastResultIsInitiallyNull()         {             ICalculator calculator = container.GetService<ICalculator>();               Assert.IsNull(calculator.LastResult);         }       } // class CalculatorTest   } // namespace Calculator.Test       This is basically the executable formulation of what the interface definition states (part of). Side note: There’s one principle of TDD that is just plain wrong in my eyes: I’m talking about the Red is 'does not compile' thing. How could a compiler error ever be interpreted as a valid test outcome? I never understood that, it just makes no sense to me. (Or, in Derick’s terms: this reason is as wrong as a reason ever could be…) A compiler error tells me: Your code is incorrect, but nothing more.  Instead, the ‘Red’ part of the red-green-refactor cycle has a clearly defined meaning to me: It means that the test works as intended and fails only if its assumptions are not met for some reason. Back to our Calculator. When I execute the above test with R#, the Gallio plugin will give me this output: So this tells me that the test is red for the wrong reason: There’s no implementation that the IoC-container could load, of course. So let’s fix that. With R#, this is very easy: First, create an ICalculator - derived type:        Next, implement the interface members: And finally, move the new class to its own file: So far my ‘work’ was six mouse clicks long, the only thing that’s left to do manually here, is to add the Ioc-specific wiring-declaration and also to make the respective class non-public, which I regularly do to force my components to communicate exclusively via interfaces: This is what my Calculator class looks like as of now: using System; using LinFu.IoC.Configuration;   namespace Calculator {     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         public double? LastResult         {             get             {                 throw new NotImplementedException();             }         }     } } Back to the test fixture, we have to put our IoC container to work: [TestFixture] public class CalculatorTest {     #region Fields       private readonly ServiceContainer container = new ServiceContainer();       #endregion // Fields       #region Setup/TearDown       [FixtureSetUp]     public void FixtureSetUp()     {        container.LoadFrom(AppDomain.CurrentDomain.BaseDirectory, "Calculator.dll");     }       ... Because I have a R# live template defined for the setup/teardown method skeleton as well, the only manual coding here again is the IoC-specific stuff: two lines, not more… The ‘Red’ (pt. 2) Now, the execution of the above test gives the following result: This time, the test outcome tells me that the method under test is called. And this is the point, where Derick and I seem to have somewhat different views on the subject: Of course, the test still is worthless regarding the red/green outcome (or: it’s still red for the wrong reasons, in that it gives a false negative). But as far as I am concerned, I’m not really interested in the test outcome at this point of the red-green-refactor cycle. Rather, I only want to assert that my test actually calls the right method. If that’s the case, I will happily go on to the ‘Green’ part… The ‘Green’ Making the test green is quite trivial. Just make LastResult an automatic property:     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         public double? LastResult { get; private set; }     }         One more round… Now on to something slightly more demanding (cough…). Let’s state that our Calculator exposes an Add() method:         ...   /// <summary>         /// Adds the specified operands.         /// </summary>         /// <param name="operand1">The operand1.</param>         /// <param name="operand2">The operand2.</param>         /// <returns>The result of the additon.</returns>         /// <exception cref="ArgumentException">         /// Argument <paramref name="operand1"/> is &lt; 0.<br/>         /// -- or --<br/>         /// Argument <paramref name="operand2"/> is &lt; 0.         /// </exception>         double Add(double operand1, double operand2);       } // interface ICalculator A remark: I sometimes hear the complaint that xml comment stuff like the above is hard to read. That’s certainly true, but irrelevant to me, because I read xml code comments with the CR_Documentor tool window. And using that, it looks like this:   Apart from that, I’m heavily using xml code comments (see e.g. here for a detailed guide) because there is the possibility of automating help generation with nightly CI builds (using MS Sandcastle and the Sandcastle Help File Builder), and then publishing the results to some intranet location.  This way, a team always has first class, up-to-date technical documentation at hand about the current codebase. (And, also very important for speeding up things and avoiding typos: You have IntelliSense/AutoCompletion and R# support, and the comments are subject to compiler checking…).     Back to our Calculator again: Two more R# – clicks implement the Add() skeleton:         ...           public double Add(double operand1, double operand2)         {             throw new NotImplementedException();         }       } // class Calculator As we have stated in the interface definition (which actually serves as our requirement document!), the operands are not allowed to be negative. So let’s start implementing that. Here’s the test: [Test] [Row(-0.5, 2)] public void AddThrowsOnNegativeOperands(double operand1, double operand2) {     ICalculator calculator = container.GetService<ICalculator>();       Assert.Throws<ArgumentException>(() => calculator.Add(operand1, operand2)); } As you can see, I’m using a data-driven unit test method here, mainly for these two reasons: Because I know that I will have to do the same test for the second operand in a few seconds, I save myself from implementing another test method for this purpose. Rather, I only will have to add another Row attribute to the existing one. From the test report below, you can see that the argument values are explicitly printed out. This can be a valuable documentation feature even when everything is green: One can quickly review what values were tested exactly - the complete Gallio HTML-report (as it will be produced by the Continuous Integration runs) shows these values in a quite clear format (see below for an example). Back to our Calculator development again, this is what the test result tells us at the moment: So we’re red again, because there is not yet an implementation… Next we go on and implement the necessary parameter verification to become green again, and then we do the same thing for the second operand. To make a long story short, here’s the test and the method implementation at the end of the second cycle: // in CalculatorTest:   [Test] [Row(-0.5, 2)] [Row(295, -123)] public void AddThrowsOnNegativeOperands(double operand1, double operand2) {     ICalculator calculator = container.GetService<ICalculator>();       Assert.Throws<ArgumentException>(() => calculator.Add(operand1, operand2)); }   // in Calculator: public double Add(double operand1, double operand2) {     if (operand1 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand1");     }     if (operand2 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand2");     }     throw new NotImplementedException(); } So far, we have sheltered our method from unwanted input, and now we can safely operate on the parameters without further caring about their validity (this is my interpretation of the Fail Fast principle, which is regarded here in more detail). Now we can think about the method’s successful outcomes. First let’s write another test for that: [Test] [Row(1, 1, 2)] public void TestAdd(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Add(operand1, operand2);       Assert.AreEqual(expectedResult, result); } Again, I’m regularly using row based test methods for these kinds of unit tests. The above shown pattern proved to be extremely helpful for my development work, I call it the Defined-Input/Expected-Output test idiom: You define your input arguments together with the expected method result. There are two major benefits from that way of testing: In the course of refining a method, it’s very likely to come up with additional test cases. In our case, we might add tests for some edge cases like ‘one of the operands is zero’ or ‘the sum of the two operands causes an overflow’, or maybe there’s an external test protocol that has to be fulfilled (e.g. an ISO norm for medical software), and this results in the need of testing against additional values. In all these scenarios we only have to add another Row attribute to the test. Remember that the argument values are written to the test report, so as a side-effect this produces valuable documentation. (This can become especially important if the fulfillment of some sort of external requirements has to be proven). So your test method might look something like that in the end: [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 2)] [Row(0, 999999999, 999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, double.MaxValue)] [Row(4, double.MaxValue - 2.5, double.MaxValue)] public void TestAdd(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Add(operand1, operand2);       Assert.AreEqual(expectedResult, result); } And this will produce the following HTML report (with Gallio):   Not bad for the amount of work we invested in it, huh? - There might be scenarios where reports like that can be useful for demonstration purposes during a Scrum sprint review… The last requirement to fulfill is that the LastResult property is expected to store the result of the last operation. I don’t show this here, it’s trivial enough and brings nothing new… And finally: Refactor (for the right reasons) To demonstrate my way of going through the refactoring portion of the red-green-refactor cycle, I added another method to our Calculator component, namely Subtract(). Here’s the code (tests and production): // CalculatorTest.cs:   [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 0)] [Row(0, 999999999, -999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, -double.MaxValue)] [Row(4, double.MaxValue - 2.5, -double.MaxValue)] public void TestSubtract(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Subtract(operand1, operand2);       Assert.AreEqual(expectedResult, result); }   [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 0)] [Row(0, 999999999, -999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, -double.MaxValue)] [Row(4, double.MaxValue - 2.5, -double.MaxValue)] public void TestSubtractGivesExpectedLastResult(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       calculator.Subtract(operand1, operand2);       Assert.AreEqual(expectedResult, calculator.LastResult); }   ...   // ICalculator.cs: /// <summary> /// Subtracts the specified operands. /// </summary> /// <param name="operand1">The operand1.</param> /// <param name="operand2">The operand2.</param> /// <returns>The result of the subtraction.</returns> /// <exception cref="ArgumentException"> /// Argument <paramref name="operand1"/> is &lt; 0.<br/> /// -- or --<br/> /// Argument <paramref name="operand2"/> is &lt; 0. /// </exception> double Subtract(double operand1, double operand2);   ...   // Calculator.cs:   public double Subtract(double operand1, double operand2) {     if (operand1 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand1");     }       if (operand2 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand2");     }       return (this.LastResult = operand1 - operand2).Value; }   Obviously, the argument validation stuff that was produced during the red-green part of our cycle duplicates the code from the previous Add() method. So, to avoid code duplication and minimize the number of code lines of the production code, we do an Extract Method refactoring. One more time, this is only a matter of a few mouse clicks (and giving the new method a name) with R#: Having done that, our production code finally looks like that: using System; using LinFu.IoC.Configuration;   namespace Calculator {     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         #region ICalculator           public double? LastResult { get; private set; }           public double Add(double operand1, double operand2)         {             ThrowIfOneOperandIsInvalid(operand1, operand2);               return (this.LastResult = operand1 + operand2).Value;         }           public double Subtract(double operand1, double operand2)         {             ThrowIfOneOperandIsInvalid(operand1, operand2);               return (this.LastResult = operand1 - operand2).Value;         }           #endregion // ICalculator           #region Implementation (Helper)           private static void ThrowIfOneOperandIsInvalid(double operand1, double operand2)         {             if (operand1 < 0.0)             {                 throw new ArgumentException("Value must not be negative.", "operand1");             }               if (operand2 < 0.0)             {                 throw new ArgumentException("Value must not be negative.", "operand2");             }         }           #endregion // Implementation (Helper)       } // class Calculator   } // namespace Calculator But is the above worth the effort at all? It’s obviously trivial and not very impressive. All our tests were green (for the right reasons), and refactoring the code did not change anything. It’s not immediately clear how this refactoring work adds value to the project. Derick puts it like this: STOP! Hold on a second… before you go any further and before you even think about refactoring what you just wrote to make your test pass, you need to understand something: if your done with your requirements after making the test green, you are not required to refactor the code. I know… I’m speaking heresy, here. Toss me to the wolves, I’ve gone over to the dark side! Seriously, though… if your test is passing for the right reasons, and you do not need to write any test or any more code for you class at this point, what value does refactoring add? Derick immediately answers his own question: So why should you follow the refactor portion of red/green/refactor? When you have added code that makes the system less readable, less understandable, less expressive of the domain or concern’s intentions, less architecturally sound, less DRY, etc, then you should refactor it. I couldn’t state it more precise. From my personal perspective, I’d add the following: You have to keep in mind that real-world software systems are usually quite large and there are dozens or even hundreds of occasions where micro-refactorings like the above can be applied. It’s the sum of them all that counts. And to have a good overall quality of the system (e.g. in terms of the Code Duplication Percentage metric) you have to be pedantic on the individual, seemingly trivial cases. My job regularly requires the reading and understanding of ‘foreign’ code. So code quality/readability really makes a HUGE difference for me – sometimes it can be even the difference between project success and failure… Conclusions The above described development process emerged over the years, and there were mainly two things that guided its evolution (you might call it eternal principles, personal beliefs, or anything in between): Test-driven development is the normal, natural way of writing software, code-first is exceptional. So ‘doing TDD or not’ is not a question. And good, stable code can only reliably be produced by doing TDD (yes, I know: many will strongly disagree here again, but I’ve never seen high-quality code – and high-quality code is code that stood the test of time and causes low maintenance costs – that was produced code-first…) It’s the production code that pays our bills in the end. (Though I have seen customers these days who demand an acceptance test battery as part of the final delivery. Things seem to go into the right direction…). The test code serves ‘only’ to make the production code work. But it’s the number of delivered features which solely counts at the end of the day - no matter how much test code you wrote or how good it is. With these two things in mind, I tried to optimize my coding process for coding speed – or, in business terms: productivity - without sacrificing the principles of TDD (more than I’d do either way…).  As a result, I consider a ratio of about 3-5/1 for test code vs. production code as normal and desirable. In other words: roughly 60-80% of my code is test code (This might sound heavy, but that is mainly due to the fact that software development standards only begin to evolve. The entire software development profession is very young, historically seen; only at the very beginning, and there are no viable standards yet. If you think about software development as a kind of casting process, where the test code is the mold and the resulting production code is the final product, then the above ratio sounds no longer extraordinary…) Although the above might look like very much unnecessary work at first sight, it’s not. With the aid of the mentioned add-ins, doing all the above is a matter of minutes, sometimes seconds (while writing this post took hours and days…). The most important thing is to have the right tools at hand. Slow developer machines or the lack of a tool or something like that - for ‘saving’ a few 100 bucks -  is just not acceptable and a very bad decision in business terms (though I quite some times have seen and heard that…). Production of high-quality products needs the usage of high-quality tools. This is a platitude that every craftsman knows… The here described round-trip will take me about five to ten minutes in my real-world development practice. I guess it’s about 30% more time compared to developing the ‘traditional’ (code-first) way. But the so manufactured ‘product’ is of much higher quality and massively reduces maintenance costs, which is by far the single biggest cost factor, as I showed in this previous post: It's the maintenance, stupid! (or: Something is rotten in developerland.). In the end, this is a highly cost-effective way of software development… But on the other hand, there clearly is a trade-off here: coding speed vs. code quality/later maintenance costs. The here described development method might be a perfect fit for the overwhelming majority of software projects, but there certainly are some scenarios where it’s not - e.g. if time-to-market is crucial for a software project. So this is a business decision in the end. It’s just that you have to know what you’re doing and what consequences this might have… Some last words First, I’d like to thank Derick Bailey again. His two aforementioned posts (which I strongly recommend for reading) inspired me to think deeply about my own personal way of doing TDD and to clarify my thoughts about it. I wouldn’t have done that without this inspiration. I really enjoy that kind of discussions… I agree with him in all respects. But I don’t know (yet?) how to bring his insights into the described production process without slowing things down. The above described method proved to be very “good enough” in my practical experience. But of course, I’m open to suggestions here… My rationale for now is: If the test is initially red during the red-green-refactor cycle, the ‘right reason’ is: it actually calls the right method, but this method is not yet operational. Later on, when the cycle is finished and the tests become part of the regular, automated Continuous Integration process, ‘red’ certainly must occur for the ‘right reason’: in this phase, ‘red’ MUST mean nothing but an unfulfilled assertion - Fail By Assertion, Not By Anything Else!

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  • In Which We Demystify A Few Docupresentment Settings And Learn the Ethos of the Author

    - by Andy Little
    It's no secret that Docupresentment (part of the Oracle Documaker suite) is powerful tool for integrating on-demand and interactive applications for publishing with the Oracle Documaker framework.  It's also no secret there are are many details with respect to the configuration of Docupresentment that can elude even the most erudite of of techies.  To be sure, Docupresentment will work for you right out of the box, and in most cases will suit your needs without toying with a configuration file.  But, where's the adventure in that?   With this inaugural post to That's The Way, I'm going to introduce myself, and what my aim is with this blog.  If you didn't figure it out already by checking out my profile, my name is Andy and I've been with Oracle (nee Skywire Software nee Docucorp nee Formmaker) since the formative years of 1998.  Strangely, it doesn't seem that long ago, but it's certainly a lifetime in the age of technology.  I recall running a BBS from my parent's basement on a 1200 baud modem, and the trepidation and sweaty-palmed excitement of upgrading to the power and speed of 2400 baud!  Fine, I'll admit that perhaps I'm inflating the experience a bit, but I was kid!  This is the stuff of War Games and King's Quest I and the demise of TI-99 4/A.  Exciting times.  So fast-forward a bit and I'm 12 years into a career in the world of document automation and publishing working for the best (IMHO) software company on the planet.  With That's The Way I hope to shed a little light and peek under the covers of some of the more interesting aspects of implementations involving the tech space within the Oracle Insurance Global Business Unit (IGBU), which includes Oracle Documaker, Rating & Underwriting, and Policy Administration to name a few.  I may delve off course a bit, and you'll likely get a dose of humor (at least in my mind) but I hope you'll glean at least a tidbit of usefulness with each post.  Feel free to comment as I'm a fairly conversant guy and happy to talk -- it's stopping the talking that's the hard part... So, back to our regularly-scheduled post, already in progress.  By this time you've visited Oracle's E-Delivery site and acquired your properly-licensed version of Oracle Documaker.  Wait -- you didn't find it?  Understandable -- navigating the voluminous download library within Oracle can be a daunting task.  It's pretty simple once you’ve done it a few times.  Login to the e-delivery site, and accept the license terms and restrictions.  Then, you’ll be able to select the Oracle Insurance Applications product pack and your appropriate platform. Click Go and you’ll see a list of applicable products, and you’ll click on Oracle Documaker Media Pack (as I went to press with this article the version is 11.4): Finally, click the Download button next to Docupresentment (again, version at press time is 2.2 p5). This should give you a ZIP file that contains the installation packages for the Docupresentment Server and Client, cryptically named IDSServer22P05W32.exe and IDSClient22P05W32.exe. At this time, I’d like to take a little detour and explain that the world of Oracle, like most technical companies, is rife with acronyms.  One of the reasons Skywire Software was a appealing to Oracle was our use of many acronyms, including the occasional use of multiple acronyms with the same meaning.  I apologize in advance and will try to point these out along the way.  Here’s your first sticky note to go along with that: IDS = Internet Document Server = Docupresentment Once you’ve completed the installation, you’ll have a shiny new Docupresentment server and client, and if you installed the default location it will be living in c:\docserv. Unix users, I’m one of you!  You’ll find it by default in  ~/docupresentment/docserv.  Forging onward with the meat of this post is learning about some special configuration options.  By now you’ve read the documentation included with the download (specifically ids_book.pdf) which goes into some detail of the rubric of the configuration file and in fact there’s even a handy utility that provides an interface to the configuration file (see Running IDSConfig in the documentation).  But who wants to deal with a configuration utility when we have the tools and technology to edit the file <gasp> by hand! I shall now proceed with the standard Information Technology Under the Hood Disclaimer: Please remember to back up any files before you make changes.  I am not responsible for any havoc you may wreak! Go to your installation directory, and locate your docserv.xml file.  Open it in your favorite XML editor.  I happen to be fond of Notepad++ with the XML Tools plugin.  Almost immediately you will behold the splendor of the configuration file.  Just take a moment and let that sink in.  Ok – moving on.  If you reviewed the documentation you know that inside the root <configuration> node there are multiple <section> nodes, each containing a specific group of settings.  Let’s take a look at <section name=”DocumentServer”>: There are a few entries I’d like to discuss.  First, <entry name=”StartCommand”>. This should be pretty self-explanatory; it’s the name of the executable that’s run when you fire up Docupresentment.  Immediately following that is <entry name=”StartArguments”> and as you might imagine these are the arguments passed to the executable.  A few things to point out: The –Dids.configuration=docserv.xml parameter specifies the name of your configuration file. The –Dlogging.configuration=logconf.xml parameter specifies the name of your logging configuration file (this uses log4j so bone up on that before you delve here). The -Djava.endorsed.dirs=lib/endorsed parameter specifies the path where 3rd party Java libraries can be located for use with Docupresentment.  More on that in another post. The <entry name=”Instances”> allows you to specify the number of instances of Docupresentment that will be started.  By default this is two, and generally two instances per CPU is adequate, however you will always need to perform load testing to determine the sweet spot based on your hardware and types of transactions.  You may have many, many more instances than 2. Time for a sidebar on instances.  An instance is nothing more than a separate process of Docupresentment.  The Docupresentment service that you fire up with docserver.bat or docserver.sh actually starts a watchdog process, which is then responsible for starting up the actual Docupresentment processes.  Each of these act independently from one another, so if one crashes, it does not affect any others.  In the case of a crashed process, the watchdog will start up another instance so the number of configured instances are always running.  Bottom line: instance = Docupresentment process. And now, finally, to the settings which gave me pause on an not-too-long-ago implementation!  Docupresentment includes a feature that watches configuration files (such as docserv.xml and logconf.xml) and will automatically restart its instances to load the changes.  You can configure the time that Docupresentment waits to check these files using the setting <entry name=”FileWatchTimeMillis”>.  By default the number is 12000ms, or 12 seconds.  You can save yourself a few CPU cycles by extending this time, or by disabling  the check altogether by setting the value to 0.  This may or may not be appropriate for your environment; if you have 100% uptime requirements then you probably don’t want to bring down an entire set of processes just to accept a new configuration value, so it’s best to leave this somewhere between 12 seconds to a few minutes.  Another point to keep in mind: if you are using Documaker real-time processing under Docupresentment the Master Resource Library (MRL) files and INI options are cached, and if you need to affect a change, you’ll have to “restart” Docupresentment.  Touching the docserv.xml file is an easy way to do this (other methods including using the RSS request, but that’s another post). The next item up: <entry name=”FilePurgeTimeSeconds”>.  You may already know that the Docupresentment system can generate many temporary files based on certain request types that are processed through the system.  What you may not know is how those files are cleaned up.  There are many rules in Docupresentment that cause the creation of temporary files.  When these files are created, Docupresentment writes an entry into a properties file called the file cache.  This file contains the name, creation date, and expiration time of each temporary file created by each instance of Docupresentment.  Periodically Docupresentment will check the file cache to determine if there are files that are past the expiration time, not unlike that block of cheese festering away in the back of my refrigerator.  However, unlike my ‘fridge cleaning tendencies, Docupresentment is quick to remove files that are past their expiration time.  You, my friend, have the power to control how often Docupresentment inspects the file cache.  Simply set the value for <entry name=”FilePurgeTimeSeconds”> to the number of seconds appropriate for your requirements and you’re set.  Note that file purging happens on a separate thread from normal request processing, so this shouldn’t interfere with response times unless the CPU happens to be really taxed at the point of cache processing.  Finally, after all of this, we get to the final setting I’m going to address in this post: <entry name=”FilePurgeList”>.  The default is “filecache.properties”.  This establishes the root name for the Docupresentment file cache that I mentioned previously.  Docupresentment creates a separate cache file for each instance based on this setting.  If you have two instances, you’ll see two files created: filecache.properties.1 and filecache.properties.2.  Feel free to open these up and check them out. I hope you’ve enjoyed this first foray into the configuration file of Docupresentment.  If you did enjoy it, feel free to drop a comment, I welcome feedback.  If you have ideas for other posts you’d like to see, please do let me know.  You can reach me at [email protected]. ‘Til next time! ###

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  • Right-Time Retail Part 3

    - by David Dorf
    This is part three of the three-part series.  Read Part 1 and Part 2 first. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Marketing Real-time isn’t just about executing faster; it extends to interactions with customers as well. As an industry, we’ve spent many years analyzing all the data that’s been collected. Yes, that data has been invaluable in helping us make better decisions like where to open new stores, how to assort those stores, and how to price our products. But the recent advances in technology are now making it possible to analyze and deliver that data very quickly… fast enough to impact a potential sale in near real-time. Let me give you two examples. Salesmen in car dealerships get pretty good at sizing people up. When a potential customer walks in the door, it doesn’t take long for the salesman to figure out the revenue at stake. Is this person a real buyer, or just looking for a fun test drive? Will this person buy today or three months from now? Will this person opt for the expensive packages, or go bare bones? While the salesman certainly asks some leading questions, much of information is discerned through body language. But body language doesn’t translate very well over the web. Eloqua, which was acquired by Oracle earlier this year, reads internet body language. By tracking the behavior of the people visiting your web site, Eloqua categorizes visitors based on their propensity to buy. While Eloqua’s roots have been in B2B, we’ve been looking at leveraging the technology with ATG to target B2C. Knowing what sites were previously visited, how often the customer has been to your site recently, and how long they’ve spent searching can help understand where the customer is in their purchase journey. And knowing that bit of information may be enough to help close the deal with a real-time offer, follow-up email, or online customer service pop-up. This isn’t so different from the days gone by when the clerk behind the counter of the corner store noticed you were lingering in a particular aisle, so he walked over to help you compare two products and close the sale. You appreciated the personalized service, and he knew the value of the long-term relationship. Move that same concept into the digital world and you have Oracle’s CX Suite, a cloud-based offering of end-to-end customer experience tools, assembled primarily from acquisitions. Those tools are Oracle Marketing (Eloqua), Oracle Commerce (ATG, Endeca), Oracle Sales (Oracle CRM On Demand), Oracle Service (RightNow), Oracle Social (Collective Intellect, Vitrue, Involver), and Oracle Content (Fatwire). We are providing the glue that binds the CIO and CMO together to unleash synergies that drive the top-line higher, and by virtue of the cloud-approach, keep costs at bay. My second example of real-time marketing takes place in the store but leverages the concepts of Web marketing. In 1962 the decline of personalized service in retail began. Anyone know the significance of that year? That’s when Target, K-Mart, and Walmart each opened their first stores, and over the succeeding years the industry chose scale over personal service. No longer were you known as “Jane with the snotty kid so make sure we check her out fast,” but you suddenly became “time-starved female age 20-30 with kids.” I’m not saying that was a bad thing – it was the right thing for our industry at the time, and it enabled a huge amount of growth, cheaper prices, and more variety of products. But scale alone is no longer good enough. Today’s sophisticated consumer demands scale, experience, and personal attention. To some extent we’ve delivered that on websites via the magic of cookies, your willingness to log in, and sophisticated data analytics. What store manager wouldn’t love a report detailing all the visitors to his store, where they came from, and which products that examined? People trackers are getting more sophisticated, incorporating infrared, video analytics, and even face recognition. (Next time you walk in front on a mannequin, don’t be surprised if it’s looking back.) But the ultimate marketing conduit is the mobile phone. Since each mobile phone emits a unique number on WiFi networks, it becomes the cookie of the physical world. Assuming congress keeps privacy safeguards reasonable, we’ll have a win-win situation for both retailers and consumers. Retailers get to know more about the consumer’s purchase journey, and consumers get higher levels of service with the retailer. When I call my bank, a couple things happen before the call is connected. A reverse look-up on my phone number identifies me so my accounts can be retrieved from Siebel CRM. Then the system anticipates why I’m calling based on recent transactions. In this example, it sees that I was just charged a foreign currency fee, so it assumes that’s the reason I’m calling. It puts all the relevant information on the customer service rep’s screen as it connects the call. When I complain about the fee, the rep immediately sees I’m a great customer and I travel lots, so she suggests switching me to their traveler’s card that doesn’t have foreign transaction fees. That technology is powered by a product called Oracle Real-Time Decisions, a rules engine built to execute very quickly, basically in the time it takes the phone to ring once. So let’s combine the power of that product with our new-found mobile cookie and provide contextual customer interactions in real-time. Our first opportunity comes when a customer crosses a pre-defined geo-fence, typically a boundary around the store. Context is the key to our interaction: that’s the customer (known or anonymous), the time of day and day of week, and location. Thomas near the downtown store on a Wednesday at noon means he’s heading to lunch. If he were near the mall location on a Saturday morning, that’s a completely different context. But on his way to lunch, we’ll let Thomas know that we’ve got a new shipment of ASICS running shoes on display with a simple text message. We used the context to look-up Thomas’ past purchases and understood he was an avid runner. We used the fact that this was lunchtime to select the type of message, in this case an informational message instead of an offer. Thomas enters the store, phone in hand, and walks to the shoe department. He scans one of the new ASICS shoes using the convenient QR Codes we provided on the shelf-tags, but then he starts scanning low-end Nikes. Each scan is another opportunity to both learn from Thomas and potentially interact via another message. Since he historically buys low-end Nikes and keeps scanning them, he’s likely falling back into his old ways. Our marketing rules are currently set to move loyal customer to higher margin products. We could have set the dials to increase visit frequency, move overstocked items, increase basket size, or many other settings, but today we are trying to move Thomas to higher-margin products. We send Thomas another text message, this time it’s a personalized offer for 10% off ASICS good for 24 hours. Offering him a discount on Nikes would be throwing margin away since he buys those anyway. We are using our marketing dollars to change behavior that increases the long-term value of Thomas. He decides to buy the ASICS and scans the discount code on his phone at checkout. Checkout is yet another opportunity to interact with Thomas, so the transaction is sent back to Oracle RTD for evaluation. Since Thomas didn’t buy anything with the shoes, we’ll print a bounce-back coupon on the receipt offering 30% off ASICS socks if he returns within seven days. We have successfully started moving Thomas from low-margin to high-margin products. In both of these marketing scenarios, we are able to leverage data in near real-time to decide how best to interact with the customer and lead to an increase in the lifetime value of the customer. The key here is acting at the moment the customer shows interest using the context of the situation. We aren’t pushing random products at haphazard times. We are tailoring the marketing to be very specific to this customer, and it’s the technology that allows this to happen in near real-time. Conclusion As we enable more right-time integrations and interactions, retailers will begin to offer increased service to their customers. Localized and personalized service at scale will drive loyalty and lead to meaningful revenue growth for the retailers that execute well. Our industry needs to support Commerce Anywhere…and commerce anytime as well.

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  • Who writes the words? A rant with graphs.

    - by Roger Hart
    If you read my rant, you'll know that I'm getting a bit of a bee in my bonnet about user interface text. But rather than just yelling about the way the world should be (short version: no UI text would suck), it seemed prudent to actually gather some data. Rachel Potts has made an excellent first foray, by conducting a series of interviews across organizations about how they write user interface text. You can read Rachel's write up here. She presents the facts as she found them, and doesn't editorialise. The result is insightful, but impartial isn't really my style. So here's a rant with graphs. My method, and how it sucked I sent out a short survey. Survey design is one of my hobby-horses, and since some smartarse in the comments will mention it if I don't, I'll step up and confess: I did not design this one well. It was potentially ambiguous, implicitly excluded people, and since I only really advertised it on Twitter and a couple of mailing lists the sample will be chock full of biases. Regardless, these were the questions: What do you do? Select the option that best describes your role What kind of software does your organization make? (optional) In your organization, who writes the text on your software user interfaces? (for example: button names, static text, tooltips, and so on) Tick all that apply. In your organization who is responsible for user interface text? Who "owns" it? The most glaring issue (apart from question 3 being a bit broken) was that I didn't make it clear that I was asking about applications. Desktop, mobile, or web, I wouldn't have minded. In fact, it might have been interesting to categorize and compare. But a few respondents commented on the seeming lack of relevance, since they didn't really make software. There were some other issues too. It wasn't the best survey. So, you know, pinch of salt time with what follows. Despite this, there were 100 or so respondents. This post covers the overview, and you can look at the raw data in this spreadsheet What did people do? Boring graph number one: I wasn't expecting that. Given I pimped the survey on twitter and a couple of Tech Comms discussion lists, I was more banking on and even Content Strategy/Tech Comms split. What the "Others" specified: Three people chipped in with Technical Writer. Author, apparently, doesn't cut it. There's a "nobody reads the instructions" joke in there somewhere, I'm sure. There were a couple of hybrid roles, including Tech Comms and Testing, which sounds gruelling and thankless. There was also, an Intranet Manager, a Creative Director, a Consultant, a CTO, an Information Architect, and a Translator. That's a pretty healthy slice through the industry. Who wrote UI text? Boring graph number two: Annoyingly, I made this a "tick all that apply" question, so I can't make crude and inflammatory generalizations about percentages. This is more about who gets involved in user interface wording. So don't panic about the number of developers writing UI text. First off, it just means they're involved. Second, they might be good at it. What? It could happen. Ours are involved - they write a placeholder and flag it to me for changes. Sometimes I don't make any. It's also not surprising that there's so much UX in the mix. Some of that will be people taking care, and crafting an understandable interface. Some of it will be whatever text goes on the wireframe making it into production. I'm going to assume that's what happened at eBay, when their iPhone app purportedly shipped with the placeholder text "Some crappy content goes here". Ahem. Listing all 17 "other" responses would make this post lengthy indeed, but you can read them in the raw data spreadsheet. The award for the approach that sounds the most like a good idea yet carries the highest risk of ending badly goes to whoever offered up "External agencies using focus groups". If you're reading this, and that actually works, leave a comment. I'm fascinated. Who owned UI text Stop. Bar chart time: Wow. Let's cut to the chase, and by "chase", I mean those inflammatory generalizations I was talking about: In around 60% of cases the person responsible for user interface text probably lacks the relevant expertise. Even in the categories I count as being likely to have relevant skills (Marketing Copywriters, Content Strategists, Technical Authors, and User Experience Designers) there's a case for each role being unsuited, as you'll see in Rachel's blog post So it's not as simple as my headline. Does that mean that you personally, Mr Developer reading this, write bad button names? Of course not. I know nothing about you. It rather implies that as a category, the majority of people looking after UI text have neither communication nor user experience as their primary skill set, and as such will probably only be good at this by happy accident. I don't have a way of measuring those frequency of those accidents. What the Others specified: I don't know who owns it. I assume the project manager is responsible. "copywriters" when they wish to annoy me. the client's web maintenance person, often PR or MarComm That last one chills me to the bone. Still, at least nobody said "the work experience kid". You can see the rest in the spreadsheet. My overwhelming impression here is of user interface text as an unloved afterthought. There were fewer "nobody" responses than I expected, and a much broader split. But the relative predominance of developers owning and writing UI text suggests to me that organizations don't see it as something worth dedicating attention to. If true, that's bothersome. Because the words on the screen, particularly the names of things, are fundamental to the ability to understand an use software. It's also fascinating that Technical Authors and Content Strategists are neck and neck. For such a nascent discipline, Content Strategy appears to have made a mark on software development. Or my sample is skewed. But it feels like a bit of validation for my rant: Content Strategy is eating Tech Comms' lunch. That's not a bad thing. Well, not if the UI text is getting done well. And that's the caveat to this whole post. I couldn't care less who writes UI text, provided they consider the user and don't suck at it. I care that it may be falling by default to people poorly disposed to doing it right. And I care about that because so much user interface text sucks. The most interesting question Was one I forgot to ask. It's this: Does your organization have technical authors/writers? Like a lot of survey data, that doesn't tell you much on its own. But once we get a bit dimensional, it become more interesting. So taken with the other questions, this would have let me find out what I really want to know: What proportion of organizations have Tech Comms professionals but don't use them for UI text? Who writes UI text in their place? Why this happens? It's possible (feasible is another matter) that hundreds of companies have tech authors who don't work on user interfaces because they've empirically discovered that someone else, say the Marketing Copywriter, is better at it. And once we've all finished laughing, I'll point out that I've met plenty of tech authors who just aren't used to thinking about users at the point of need in the way UI text and embedded user assistance require. If you've got what I regard, perhaps unfairly, as the bad kind of tech author - the old-school kind with the thousand-page pdf and the grammar obsession - if you've got one of those then you probably are better off getting the UX folk or the copywriters to do your UI text. At the very least, they'll derive terminology from user research.

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  • CodePlex Daily Summary for Thursday, June 07, 2012

    CodePlex Daily Summary for Thursday, June 07, 2012Popular Releases????SDK for .Net 2.0/3.5/4.0 (OAuth2.0+??V2?API): ??VS2008?.net2.0、3.5、4.0????????: ??Upload???“?????IComparer”??????,????????。 ???????.net????VS2010??,?????????。 ????VS2008?.net2.0/3.5?!??Entities???? ???????.net???N????? ??JSON.net??????????? ?.net4.0??API?????dynamic??class ???alpha??,???? ?????????????JSON.net????,??????。 VS2005???????,?????var???,??????????! ????.net4.0???????????????,?????????LINQ to Twitter: LINQ to Twitter Beta v2.0.26: Supports .NET 3.5, .NET 4.0, Silverlight 4.0, Windows Phone 7.1, Client Profile, and Windows 8. 100% Twitter API coverage. Also available via NuGet! Follow @JoeMayo.Python Tools for Visual Studio: 1.5 Beta 1: We’re pleased to announce the release of Python Tools for Visual Studio 1.5 Beta. Python Tools for Visual Studio (PTVS) is an open-source plug-in for Visual Studio which supports programming with the Python language. PTVS supports a broad range of features including: • Supports CPython, IronPython, Jython and PyPy • Python editor with advanced member, signature intellisense and refactoring • Code navigation: “Find all refs”, goto definition, and object browser • Local and remote debugging •...Circuit Diagram: Circuit Diagram 2.0 Beta 1: New in this release: Automatically flip components when placing Delete components using keyboard delete key Resize document Document properties window Print document Recent files list Confirm when exiting with unsaved changes Thumbnail previews in Windows Explorer for CDDX files Show shortcut keys in toolbox Highlight selected item in toolbox Zoom using mouse scroll wheel while holding down ctrl key Plugin support for: Custom export formats Custom import formats Open...Umbraco CMS: Umbraco CMS 5.2 Beta: The future of Umbracov5 represents the future architecture of Umbraco, so please be aware that while it's technically superior to v4 it's not yet on a par feature or performance-wise. What's new? For full details see our http://progress.umbraco.org task tracking page showing all items complete for 5.2. In a nutshellPackage Builder Starter Kits Dynamic Extension Methods Querying / IsHelpers Friendly alt template URLs Localization Various bug fixes / performance enhancements Gett...JayData - The cross-platform HTML5 data-management library for JavaScript: JayData 1.0.5: JayData is a unified data access library for JavaScript developers to query and update data from different sources like WebSQL, IndexedDB, OData, Facebook or YQL. See it in action in this 6 minutes video New features in JayData 1.0.5http://jaydata.org/blog/jaydata-1.0.5-is-here-with-authentication-support-and-more http://jaydata.org/blog/release-notes Sencha Touch 2 module (read-only)This module can be used to bind data retrieved by JayData to Sencha Touch 2 generated user interface. (exam...32feet.NET: 3.5: This version changes the 32feet.NET library (both desktop and NETCF) to use .NET Framework version 3.5. Previously we compiled for .NET v2.0. There are no code changes from our version 3.4. See the 3.4 release for more information. Changes due to compiling for .NET 3.5Applications should be changed to use NET/NETCF v3.5. Removal of class InTheHand.Net.Bluetooth.AsyncCompletedEventArgs, which we provided on NETCF. We now just use the standard .NET System.ComponentModel.AsyncCompletedEvent...DotNetNuke® Links: 06.02.01: Added new DNN 6.2.0 beta social feature "friends" BugfixesApplication Architecture Guidelines: Application Architecture Guidelines 3.0.7: 3.0.7Jolt Environment: Jolt v2 Stable: Many new features. Follow development here for more information: http://www.rune-server.org/runescape-development/rs-503-client-server/projects/298763-jolt-environment-v2.html Setup instructions in downloadSharePoint Euro 2012 - UEFA European Football Predictor: havivi.euro2012.wsp (1.5): New fetures:Multilingual Support Max users property in Standings Web Part Games time zone change (UTC +1) bug fix - Version 1.4 locking problem http://euro2012.codeplex.com/discussions/358262 bug fix - Field Title not found (v.1.3) German SP http://euro2012.codeplex.com/discussions/358189#post844228 Bug fix - Access is denied.for users with contribute rights Bug fix - Installing on non-English version of SharePoint Bug fix - Title Rules Installing SharePoint Euro 2012 PredictorSharePoint E...xNet: xNet 2.1.1: Release xNet 2.1.1Command Line Parser Library: 1.9.2.4 stable: This is the first stable of 1.9.* branch. Added tests for HelpText::AutoBuild. Fixed minor formatting error in HelpText::DefaultParsingErrorsHandler.myManga: myManga v1.0.0.4: ChangeLogUpdating from Previous Version: Extract contents of Release - myManga v1.0.0.4.zip to previous version's folder. Replaces: myManga.exe BakaBox.dll CoreMangaClasses.dll Manga.dll Plugins/MangaReader.manga.dll Plugins/MangaFox.manga.dll Plugins/MangaHere.manga.dll Plugins/MangaPanda.manga.dllMVVM Light Toolkit: V4RC (binaries only) including Windows 8 RP: This package contains all the latest DLLs for MVVM Light V4 RC. It includes the DLLs for Windows 8 Release Preview. An updated Nuget package is also available at http://nuget.org/packages/MvvmLightLibsPreviewExtAspNet: ExtAspNet v3.1.7: +2012-06-03 v3.1.7 -?????????BUG,??????RadioButtonList?,AJAX????????BUG(swtseaman、????)。 +?Grid?BoundField、HyperLinkField、LinkButtonField、WindowField??HtmlEncode?HtmlEncodeFormatString(TiDi)。 -HtmlEncode?HtmlEncodeFormatString??????true,??????HTML????????。 -??????Asp.Net??GridView?BoundField?????????。 -http://msdn.microsoft.com/en-us/library/system.web.ui.webcontrols.boundfield.htmlencode -?Grid?HyperLinkField、WindowField??UrlEncode??,????URL??(???true)。 -?????????????,?????????????...LiveChat Starter Kit: LCSK v1.5.2: New features: Visitor location (City - Country) from geo-location Pass configuration via javascript for the chat box New visitor identification (no more using the IP address as visitor identification) To update from 1.5.1 Run the /src/1.5.2-sql-updates.txt SQL script to update your database tables. If you have it installed via NuGet, simply update your package and the file will be included so you can run the update script. New installation The easiest way to add LCSK to your app is by...Kendo UI ASP.NET Sample Applications: Sample Applications (2012-06-01): Sample application(s) demonstrating the use of Kendo UI in ASP.NET applications.Better Explorer: Better Explorer Beta 1: Finally, the first Beta is here! There were a lot of changes, including: Translations into 10 different languages (the translations are not complete and will be updated soon) Conditional Select new tools for managing archives Folder Tools tab new search bar and Search Tab new image editing tools update function many bug fixes, stability fixes, and memory leak fixes other new features as well! Please check it out and if there are any problems, let us know. :) Also, do not for...New ProjectsActiveAttributes: Create attributes that execute code when their target members are called.Blogger Access Library: This is a .NET library that make it easy to post your blog article to Blogger when you want to handle the blogger with .NET (C#, VB, F#...etc) code.cookie.js - Simple JavaScript Cookie Processor: Simple JavaScript Cookie ProcessorDeberPrueba: deber de tareaDNN User Redirect: Allows you to redirect users that are members of specific roles or groups to landing pages within your DotNetNuke website. This is perfect for scenarios such as the following: - redirect unauthenticated users to a Login page - redirect authenticated users to a Welcome page after successful login - redirect users to a page where they need to view/accept Terms of Service - redirect employees who are part of a specific department in your organization to a Departmental landing page When ...Evento-Pro: O Aplicativo contará com uma área de manutenção e cadastro das informações necessárias para seu funcionamento, bem como uma tela para visualização, criação/manutenção dos eventos.Exchange Mailbox Permission Reverse Lookup: Ever wondered a user in which mailboxes has full-access or send-as rights? One common strategy is to use groups to grant permissions on shared mailboxes, where querying the user which groups is member of would do the job. But in case you grant mailbox permissions directly to users (maybe because you are using the Exchange 2010 shared mailbox automapping feature), this tool can come quite handy.Find and Replace word in the sentences: This program used Java Development Kid 6.0 and i were using HighLighter class. It was completed code with source code and then everybody can use in everything. I use it for my assignment of NCC Education on IAD(International Advanced Diploma). GIMS: Graphical ImageMagick ScripterGoogleMaps .NET API: This is a wrapper to use the Google Maps API in a .NET windows application (WinForms and WPF). It works by using a browser control (either WinForms or WPF), and interacting with a JavaScript implementation of Google Maps.Grid.Mvc: Grid.Mvc - is a component that allows you easy construction of HTML tables for displaying, paging and sorting data from a collection of Model objects.HgReleaseNotesGen: A cmd line utility for automatically creating a Release Notes document from a Mercurial repository - currently used by StyleCop.HS FB: Fizz BuzzJaySvcUtil - generate JavaScript context from OData metadata: This tool generates client-side metadata for OData service endpoints, so OData services can be consumed from JavaScript using JayData. Visit http://jaydata.org for detailed documentation, example apps and tutorials. You can download JayData from the [url:JayData CodePlex project|http://jaydata.codeplex.com] Knockout Serializer: Knockout SerializerMarsExplorer: This is a personal projectMulti camera snapshot taker: **this c# winform project is based on DXSnap-2008 sample project ** A few days ago, someone told me that it was not possible to take 3 snapshots , from 3 different webcams , at the same time (e.g. this guy wanted to take snapshots of an item on 3 different axes (X,Y,Z) at the same time. so I 've tried to make it work..mvcEticaret: Ticaret sitesiPush Notification: Push Notification service sample using F# and Duplex NetTcpBinding Reproductor: ReproductorStudyMate: A Internet and mobile based website, where user can make and share Exam revision notes to read them from mobile, attempt objective type questions and chat between online users.SugarSync Folder Provider for DotNetNuke: The SugarSync Folder Provider for DotNetNuke allows you to have direct integration between your cloud-hosted files and the file system in your DotNetNuke website. In using this extension, you will be able to enjoy the management of files in a CMS with the power of cloud file hosting.The SharePoint 2010 Tag Cloud web part for blog web template: The SharePoint 2010 Tag Cloud web part for blog web templateTimeClearWinFreeTime: ?????????IT???????,????????????,????????????(??:?????,??????)。???????????????????????,???????????????,??????,????????,?????55?????Windows????,????????????。 ???????c#,Windows7 ???Windows???????????, Windows XP??????.Netframework3.5????. Netframework3.5????: http://msdn.microsoft.com/zh-cn/netframework/cc378097VoIP based Call Management System (VBCMS): This project intends to focus on new ways of providing road side assistance service and many more using VoIP based systemXaml FlowDocument to PDF Converter: Simple FlowDocument to PDF Converter with paging, header and footer

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