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• OpenVPN with MacOS X Client and same subnets in local and remote net.

  - by Daniel

  I have a homenetwork 192.168.1.0/24 with gteway 192.168.1.1 and a remote network with the same parameters. Now I want to create a OpenVPN tunnel between those networks. I have no problems with Windows, because Windows routes everything to 192.168.1.0/24 except 192.168.1.1 throught the tunnel. On MacOS X however I see the folling line in the Details window: 2010-05-10 09:13:01 WARNING: potential route subnet conflict between local LAN [192.168.1.0/255.255.255.0] and remote VPN [192.168.1.0/255.255.255.0] When I list the routes I get the following: Internet: Destination Gateway Flags Refs Use Netif Expire default 192.168.1.1 UGSc 13 3 en1 127 localhost UCS 0 0 lo0 localhost localhost UH 12 3589 lo0 169.254 link#5 UCS 0 0 en1 192.168.1 link#5 UCS 1 0 en1 192.168.1.1 0:1e:e5:f4:ec:7f UHLW 13 17 en1 1103 192.168.1.101 localhost UHS 0 0 lo0 192.168.6 192.168.6.5 UGSc 0 0 tun0 192.168.6.5 192.168.6.6 UH 1 0 tun0 My Interfaces are en1 - My local Wifi network tun0 - The tunnel interface As can be seen from the routes above there is no entry for 192.168.1.0/24 that routes the traffic through the tunnel interface. When I manually route a single IP like 192.168.1.16 over the tunnel gateway 192.168.6.6, this works. Q: How do I set up my routes in MacOS X for the same behaviour as on windows, to route everything except 192.168.1.1 through the tunnel, but leave the default gateway to be my local 192.168.1.1 ?

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• Print over remote CUPS server, but just show a subset of the printers.

  - by jdm

  I'd like to print from my Ubuntu laptop (karmic) to some networked printers. Our organisation uses a CUPS server with several hundred printers. What I know I can do is: CUPS_SERVER=printers.company.com acroread document.pdf and then Adobe Reader shows me all available printers to select from. However, it takes a couple of minutes to display the large list, which is really annoying. (The desktop PCs here suffer from this, too.) The other option is to add a new printer with an address like ipp://printers.company.com/printer/bldg1_hp8150 (to the Ubuntu printer configuration = local CUPS server). However, it asks me for a driver. I don't want to / can't always specify a driver, since some printers don't appear in the list. I'd like to let the remote CUPS server handle the driver part (like it does when i set CUPS_SERVER), and do no more preprocessing/"driver stuff" on my side. The ideal thing would be if I could somehow add the remote printer list to my local cups server, and apply a filter, so that it would just display printers a la bldg1_*. This feature was available in KDE3.?, but I can't find something similar in Ubuntu/Gnome. Any suggestions?

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• How do I install and use the cli53 tools on Windows?

  - by pavlos

  I'm trying to find the simplest way to import a large number of BIND zone files in to Route 53. I've had a quick look at the AWS CLI and AWS Tools for Windows PowerShell but they don't seem to include a zone file import option like the AWS Route53 GUI does. The cli53 utility on the other hand does, but is written in Python and appears to have a series of pre-requisites to get going which I'm having troubles working out for Windows. I can find plenty of examples of setting it up under Linux but only one reference to a PowerShell example here, but it doesn't explain how to install cli53 in the first place. The other option I'm exploring is to use the BIND to Amazon Route 53 Conversion Tool perl script to first convert the zone files to the Route53 CreateHostedZoneRequest XML format and then use the AWS New-R53HostedZone PowerShell cmdlet to import the zones. After the zones have been imported I'll be looking at running a script to validate what has been created in Route53 matches with the existing nameserver prior to updating each domains nameserver records - I was planning on whipping something up using the new PS4.0 Resolve-DnsName cmdlet, but let me know if you have any better suggestions. Any assistance would be greatly appreciated - thanks. (By the way, I had more reference links in my post but ServerFault won't allow me to post more than 2 links being a new member; and for this same reason I also can't comment on Vasili's example in the other linked thread)

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• Lightweight Linux distro that includes developer tools? (or, the most BSD-like Linux)

  - by RevAaron

  I cut my teeth on Minix and Slackware 1.1, but I've been in the OS X Wilderness for the last few years. I'm trying to standardize on a Linux distribution for personal and work-related use on less powerful laptops and under virtualization. So far, NetBSD and OpenBSD are the best fit for my purposes- but after plenty of frustration I've come to the conclusion that I need to stick with Linux to get the hardware and software support that comes with it. What I like about NetBSD/OpenBSD that I'd like to keep: X, but no default KDE, GNOME or XFCE! A sensible /etc and dot file setup- startx calls xinit, xinit looks for ~/.xinitrc; nothing more complicated than that is needed. Command line tools and file-based configuration: I shouldn't need a GUI to connect to a WAP. Decent selection of binary packages; building from source is OK, but nothing source-only like Gentoo. pkg_add (BSD) and apt-get both have treated me well in the past. Modest RAM and HDD requirements: boot + X + awesome+ two xterms takes up 80 MB on OpenBSD and 240 MB on Debian 5 and Crunchbang In my experience, most "lightweight" and Live CDs focus on a nice desktop environment crammed into a CD or USB stick; once you add build-essentials you end up with something just about as bloated as Ubuntu or Debian full install. Crunchbang is a great example. Thanks in advance for all suggestions!

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• As an admin, what tools do you use to log what you do to your boxes?

  - by Jerry

  I am more of a linux applications developer than an admin. Over time, I've built servers and maintained them, sometimes to offer services, mostly just to develop the applications I work on. Way back when I would create a file in my account to keep notes on what I did on each machine, so that I could replicate that when I migrated to other machines. Nowadays, I install something a private trac installation, install it's blog plugin, and then use that to make notes of everything I install, and most commands that I run, as well as the output. This provides me a combination wiki and blog that I find very useful as a "captain's log". I do this mostly so that when I migrate to a new clean machine, I have a much easier time in bringing it up. And yet, I am always amazed when I see others just install this, delete that, run this, setup this config, ... without seeming to use any way to actually note what they are doing. What do YOU do, and what tools are available? I am especially interested in the transition between maintaining a few machines for a few people and maintaining several to dozens of machines providing a real service. What are the best practices, and where can I find good resources? Thanks!

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• Overview of SOA Diagnostics in 11.1.1.6

  - by ShawnBailey

  What tools are available for diagnosing SOA Suite issues? There are a variety of tools available to help you and Support diagnose SOA Suite issues in 11g but it can be confusing as to which tool is appropriate for a particular situation and what their relationships are. This blog post will introduce the various tools and attempt to clarify what each is for and how they are related. Let's first list the tools we'll be addressing: RDA: Remote Diagnostic Agent DFW: Diagnostic Framework Selective Tracing DMS: Dynamic Monitoring Service ODL: Oracle Diagnostic Logging ADR: Automatic Diagnostics Repository ADRCI: Automatic Diagnostics Repository Command Interpreter WLDF: WebLogic Diagnostic Framework This overview is not mean to be a comprehensive guide on using all of these tools, however, extensive reference materials are included that will provide many more details on their execution. Another point to note is that all of these tools are applicable for Fusion Middleware as a whole but specific products may or may not have implemented features to leverage them. A couple of the tools have a WebLogic Scripting Tool or 'WLST' interface. WLST is a command interface for executing pre-built functions and custom scripts against a domain. A detailed WLST tutorial is beyond the scope of this post but you can find general information here. There are more specific resources in the below sections. In this post when we refer to 'Enterprise Manager' or 'EM' we are referring to Enterprise Manager Fusion Middleware Control. RDA (Remote Diagnostic Agent) RDA is a standalone tool that is used to collect both static configuration and dynamic runtime information from the SOA environment. RDA is generally run manually from the command line against a domain or single server. When opening a new Service Request, including an RDA collection can dramatically decrease the back and forth required to collect logs and configuration information for Support. After installing RDA you configure it to use the SOA Suite module as decribed in the referenced resources. The SOA module includes the Oracle WebLogic Server (WLS) module by default in order to include all of the relevant information for the environment. In addition to this basic configuration there is also an advanced mode where you can set the number of thread dumps for the collections, log files, Incidents, etc. When would you use it? When creating a Service Request or otherwise working with Oracle resources on an issue, capturing environment snapshots to baseline your configuration or to diagnose an issue on your own. How is it related to the other tools? RDA is related to DFW in that it collects the last 10 Incidents from the server by default. In a similar manner, RDA is related to ODL through its collection of the diagnostic logs and these may contain information from Selective Tracing sessions. Examples of what it currently collects: (for details please see the links in the Resources section) Diagnostic Logs (ODL) Diagnostic Framework Incidents (DFW) SOA MDS Deployment Descriptors SOA Repository Summary Statistics Thread Dumps Complete Domain Configuration RDA Resources: Webcast Recording: Using RDA with Oracle SOA Suite 11g Blog Post: Diagnose SOA Suite 11g Issues Using RDA Download RDA How to Collect Analysis Information Using RDA for Oracle SOA Suite 11g Products [ID 1350313.1] How to Collect Analysis Information Using RDA for Oracle SOA Suite and BPEL Process Manager 11g [ID 1352181.1] Getting Started With Remote Diagnostic Agent: Case Study - Oracle WebLogic Server (Video) [ID 1262157.1] top DFW (Diagnostic Framework) DFW provides the ability to collect specific information for a particular problem when that problem occurs. DFW is included with your SOA Suite installation and deployed to the domain. Let's define the components of DFW. Diagnostic Dumps: Specific diagnostic collections that are defined at either the 'system' or product level. Examples would be diagnostic logs or thread dumps. Incident: A collection of Diagnostic Dumps associated with a particular problem Log Conditions: An Oracle Diagnostic Logging event that DFW is configured to listen for. If the event is identified then an Incident will be created. WLDF Watch: The WebLogic Diagnostic Framework or 'WLDF' is not a component of DFW, however, it can be a source of DFW Incident creation through the use of a 'Watch'. WLDF Notification: A Notification is a component of WLDF and is the link between the Watch and DFW. You can configure multiple Notification types in WLDF and associate them with your Watches. 'FMWDFW-notification' is available to you out of the box to allow for DFW notification of Watch execution. Rule: Defines a WLDF Watch or Log Condition for which we want to associate a set of Diagnostic Dumps. When triggered the specified dumps will be collected and added to the Incident Rule Action: Defines the specific Diagnostic Dumps to collect for a particular rule ADR: Automatic Diagnostics Repository; Defined for every server in a domain. This is where Incidents are stored Now let's walk through a simple flow: Oracle Web Services error message OWS-04086 (SOAP Fault) is generated on managed server 1 DFW Log Condition for OWS-04086 evaluates to TRUE DFW creates a new Incident in the ADR for managed server 1 DFW executes the specified Diagnostic Dumps and adds the output to the Incident In this case we'll grab the diagnostic log and thread dump. We might also want to collect the WSDL binding information and SOA audit trail When would you use it? When you want to automatically collect Diagnostic Dumps at a particular time using a trigger or when you want to manually collect the information. In either case it can be readily uploaded to Oracle Support through the Service Request. How is it related to the other tools? DFW generates Incidents which are collections of Diagnostic Dumps. One of the system level Diagonstic Dumps collects the current server diagnostic log which is generated by ODL and can contain information from Selective Tracing sessions. Incidents are included in RDA collections by default and ADRCI is a tool that is used to package an Incident for upload to Oracle Support. In addition, both ODL and DMS can be used to trigger Incident creation through DFW. The conditions and rules for generating Incidents can become quite complicated and the below resources go into more detail. A simpler approach to leveraging at least the Diagnostic Dumps is through WLST (WebLogic Scripting Tool) where there are commands to do the following: Create an Incident Execute a single Diagnostic Dump Describe a Diagnostic Dump List the available Diagnostic Dumps The WLST option offers greater control in what is generated and when. It can be a great help when collecting information for Support. There are overlaps with RDA, however, DFW is geared towards collecting specific runtime information when an issue occurs while existing Incidents are collected by RDA. There are 3 WLDF Watches configured by default in a SOA Suite 11g domain: Stuck Threads, Unchecked Exception and Deadlock. These Watches are enabled by default and will generate Incidents in ADR. They are configured to reset automatically after 30 seconds so they have the potential to create multiple Incidents if these conditions are consistent. The Incidents generated by these Watches will only contain System level Diagnostic Dumps. These same System level Diagnostic Dumps will be included in any application scoped Incident as well. Starting in 11.1.1.6, SOA Suite is including its own set of application scoped Diagnostic Dumps that can be executed from WLST or through a WLDF Watch or Log Condition. These Diagnostic Dumps can be added to an Incident such as in the earlier example using the error code OWS-04086. soa.config: MDS configuration files and deployed-composites.xml soa.composite: All artifacts related to the deployed composite soa.wsdl: Summary of endpoints configured for the composite soa.edn: EDN configuration summary if applicable soa.db: Summary DB information for the SOA repository soa.env: Coherence cluster configuration summary soa.composite.trail: Partial audit trail information for the running composite The current release of RDA has the option to collect the soa.wsdl and soa.composite Diagnostic Dumps. More Diagnostic Dumps for SOA Suite products are planned for future releases along with enhancements to DFW itself. DFW Resources: Webcast Recording: SOA Diagnostics Sessions: Diagnostic Framework Diagnostic Framework Documentation DFW WLST Command Reference Documentation for SOA Diagnostic Dumps in 11.1.1.6 top Selective Tracing Selective Tracing is a facility available starting in version 11.1.1.4 that allows you to increase the logging level for specific loggers and for a specific context. What this means is that you have greater capability to collect needed diagnostic log information in a production environment with reduced overhead. For example, a Selective Tracing session can be executed that only increases the log level for one composite, only one logger, limited to one server in the cluster and for a preset period of time. In an environment where dozens of composites are deployed this can dramatically reduce the volume and overhead of the logging without sacrificing relevance. Selective Tracing can be administered either from Enterprise Manager or through WLST. WLST provides a bit more flexibility in terms of exactly where the tracing is run. When would you use it? When there is an issue in production or another environment that lends itself to filtering by an available context criteria and increasing the log level globally results in too much overhead or irrelevant information. The information is written to the server diagnostic log and is exportable from Enterprise Manager How is it related to the other tools? Selective Tracing output is written to the server diagnostic log. This log can be collected by a system level Diagnostic Dump using DFW or through a default RDA collection. Selective Tracing also heavily leverages ODL fields to determine what to trace and to tag information that is part of a particular tracing session. Available Context Criteria: Application Name Client Address Client Host Composite Name User Name Web Service Name Web Service Port Selective Tracing Resources: Webcast Recording: SOA Diagnostics Session: Using Selective Tracing to Diagnose SOA Suite Issues How to Use Selective Tracing for SOA [ID 1367174.1] Selective Tracing WLST Reference top DMS (Dynamic Monitoring Service) DMS exposes runtime information for monitoring. This information can be monitored in two ways: Through the DMS servlet As exposed MBeans The servlet is deployed by default and can be accessed through http://<host>:<port>/dms/Spy (use administrative credentials to access). The landing page of the servlet shows identical columns of what are known as Noun Types. If you select a Noun Type you will see a table in the right frame that shows the attributes (Sensors) for the Noun Type and the available instances. SOA Suite has several exposed Noun Types that are available for viewing through the Spy servlet. Screenshots of the Spy servlet are available in the Knowledge Base article How to Monitor Runtime SOA Performance With the Dynamic Monitoring Service (DMS). Every Noun instance in the runtime is exposed as an MBean instance. As such they are generally available through an MBean browser and available for monitoring through WLDF. You can configure a WLDF Watch to monitor a particular attribute and fire a notification when the threshold is exceeded. A WLDF Watch can use the out of the box DFW notification type to notify DFW to create an Incident. When would you use it? When you want to monitor a metric or set of metrics either manually or through an automated system. When you want to trigger a WLDF Watch based on a metric exposed through DMS. How is it related to the other tools? DMS metrics can be monitored with WLDF Watches which can in turn notify DFW to create an Incident. DMS Resources: How to Monitor Runtime SOA Performance With the Dynamic Monitoring Service (DMS) [ID 1368291.1] How to Reset a SOA 11g DMS Metric DMS Documentation top ODL (Oracle Diagnostic Logging) ODL is the primary facility for most Fusion Middleware applications to log what they are doing. Whenever you change a logging level through Enterprise Manager it is ultimately exposed through ODL and written to the server diagnostic log. A notable exception to this is WebLogic Server which uses its own log format / file. ODL logs entries in a consistent, structured way using predefined fields and name/value pairs. Here's an example of a SOA Suite entry: [2012-04-25T12:49:28.083-06:00] [AdminServer] [ERROR] [] [oracle.soa.bpel.engine] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0963fdde7e77631c:-31a6431d:136eaa46cda:-8000-00000000000000b4,0] [errid: 41] [WEBSERVICE_PORT.name: BPELProcess2_pt] [APP: soa-infra] [composite_name: TestProject2] [J2EE_MODULE.name: fabric] [WEBSERVICE.name: bpelprocess1_client_ep] [J2EE_APP.name: soa-infra] Error occured while handling a post operation[[ When would you use it? You'll use ODL almost every time you want to identify and diagnose a problem in the environment. The entries are written to the server diagnostic log. How is it related to the other tools? The server diagnostic logs are collected by DFW and RDA. Selective Tracing writes its information to the diagnostic log as well. Additionally, DFW log conditions are triggered by ODL log events. ODL Resources: ODL Documentation top ADR (Automatic Diagnostics Repository) ADR is not a tool in and of itself but is where DFW stores the Incidents it creates. Every server in the domain has an ADR location which can be found under <SERVER_HOME>/adr. This is referred to the as the ADR 'Base' location. ADR also has what are known as 'Home' locations. Example: You have a domain called 'myDomain' and an associated managed server called 'myServer'. Your admin server is called 'AdminServer'. Your domain home directory is called 'myDomain' and it contains a 'servers' directory. The 'servers' directory contains a directory for the managed server called 'myServer' and here is where you'll find the 'adr' directory which is the ADR 'Base' location for myServer. To get to the ADR 'Home' locations we drill through a few levels: diag/ofm/myDomain/ In an 11.1.1.6 SOA Suite domain you will see 2 directories here, 'myServer' and 'soa-infra'. These are the ADR 'Home' locations. 'myServer' is the 'system' ADR home and contains system level Incidents. 'soa-infra' is the name that SOA Suite used to register with DFW and this ADR home contains SOA Suite related Incidents Each ADR home location contains a series of directories, one of which is called 'incident'. This is where your Incidents are stored. When would you use it? It's a good idea to check on these locations from time to time to see whether a lot of Incidents are being generated. They can be cleaned out by deleting the Incident directories or through the ADRCI tool. If you know that an Incident is of particular interest for an issue you're working with Oracle you can simply zip it up and provide it. How does it relate to the other tools? ADR is obviously very important for DFW since it's where the Incidents are stored. Incidents contain Diagnostic Dumps that may relate to diagnostic logs (ODL) and DMS metrics. The most recent 10 Incident directories are collected by RDA by default and ADRCI relies on the ADR locations to help manage the contents. top ADRCI (Automatic Diagnostics Repository Command Interpreter) ADRCI is a command line tool for packaging and managing Incidents. When would you use it? When purging Incidents from an ADR Home location or when you want to package an Incident along with an offline RDA collection for upload to Oracle Support. How does it relate to the other tools? ADRCI contains a tool called the Incident Packaging System or IPS. This is used to package an Incident for upload to Oracle Support through a Service Request. Starting in 11.1.1.6 IPS will attempt to collect an offline RDA collection and include it with the Incident package. This will only work if Perl is available on the path, otherwise it will give a warning and package only the Incident files. ADRCI Resources: How to Use the Incident Packaging System (IPS) in SOA 11g [ID 1381259.1] ADRCI Documentation top WLDF (WebLogic Diagnostic Framework) WLDF is functionality available in WebLogic Server since version 9. Starting with FMw 11g a link has been added between WLDF and the pre-existing DFW, the WLDF Watch Notification. Let's take a closer look at the flow: There is a need to monitor the performance of your SOA Suite message processing A WLDF Watch is created in the WLS console that will trigger if the average message processing time exceeds 2 seconds. This metric is monitored through a DMS MBean instance. The out of the box DFW Notification (the Notification is called FMWDFW-notification) is added to the Watch. Under the covers this notification is of type JMX. The Watch is triggered when the threshold is exceeded and fires the Notification. DFW has a listener that picks up the Notification and evaluates it according to its rules, etc When it comes to automatic Incident creation, WLDF is a key component with capabilities that will grow over time. When would you use it? When you want to monitor the WLS server log or an MBean metric for some condition and fire a notification when the Watch is triggered. How does it relate to the other tools? WLDF is used to automatically trigger Incident creation through DFW using the DFW Notification. WLDF Resources: How to Monitor Runtime SOA Performance With the Dynamic Monitoring Service (DMS) [ID 1368291.1] How To Script the Creation of a SOA WLDF Watch in 11g [ID 1377986.1] WLDF Documentation top

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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• SimpleDOM sortedXPath date sorting works on localhost but not on remote server.

  - by Imminent

  Here's what i'm trying to do: 1) Take a basic XML page (data.xml) 2) Load it with simpleDOM 3) Use simpleDOM sortedXPath to sort all XML items by their pubDate 4) Display sorted output Here is the code I currently have. My code below outputs exactly what I need when run it on my localhost (XAMPP w/PHP 5.3) but on my remote server (which has at least PHP 5.0+) all is lost and a completely blank page is output. It will output the $xml array with print_r though. Here is my code: <?php include('SimpleDOM.php'); $xml = simpledom_load_file('data.xml'); $dateformat = "D j M, g:ia"; /* print_r($xml); <-array will output on remote server if put here, but alas nothing else beyond this point */ /*Output First 5 items sorted by pubDate*/ foreach($xml->channel->sortedXPath('item','pubDate', SORT_DESC) as $i => $item){ if ($i > 4){ break; } print "<p>This Weeks Deal:<strong> ".$item->title."</strong></p>"; print $item->description; print "<p>Date Posted:<strong> ".date($dateformat, strtotime($item->pubDate))."</strong></p>"; } ?> Like I said, this code seems to work great on my localhost... but not being able to run it on my remote server is making me crazy. Any ideas ?? Any help will be far beyond appreciated.

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• How to pull one commit at a time from a remote git repository?

  - by Norman Ramsey

  I'm trying to set up a darcs mirror of a git repository. I have something that works OK, but there's a significant problem: if I push a whole bunch of commits to the git repo, those commits get merged into a single darcs patchset. I really want to make sure each git commit gets set up as a single darcs patchset. I bet this is possible by doing some kind of git fetch followed by interrogation of the local copy of the remote branch, but my git fu is not up to the job. Here's the (ksh) code I'm using now, more or less: git pull -v # pulls all the commits from remote --- bad! # gets information about only the last commit pulled -- bad! author="$(git log HEAD^..HEAD --pretty=format:"%an <%ae>")" logfile=$(mktemp) git log HEAD^..HEAD --pretty=format:"%s%n%b%n" > $logfile # add all new files to darcs and record a patchset. this part is OK darcs add -q --umask=0002 -r . darcs record -a -A "$author" --logfile="$logfile" darcs push -a rm -f $logfile My idea is Try git fetch to get local copy of the remote branch (not sure exactly what arguments are needed) Somehow interrogate the local copy to get a hash for every commit since the last mirroring operation (I have no idea how to do this) Loop through all the hashes, pulling just that commit and recording the associated patchset (I'm pretty sure I know how to do this if I get my hands on the hash) I'd welcome either help fleshing out the scenario above or suggestions about something else I should try. Ideas?

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• Log off from Remote Desktop Session does not closing Session, showing the login screen again on Wind

  - by Santhosha

  Hi As per requirement we have written one custom GINA. I have observed one interesting behavior in Windows XP 32 Bit(SP2). Customized GINA internally calls windows default Windows GINA(msgina.dll) and shows one extra window as per our requirement. I used to do remote desktop to XP machine from my machine. After replacing Windows GINA with customized GINA I tried to log off from the XP Machine(I am Using Remote Desktop Connection to log in), Log off completes successfully(After showing saving your settings, Closing network connections etc) and I will get log in screen which we get during log on, this is not expected comapred to other flavors of Windows OD. Where as in other operating systems such as Windows XP 64 Bit/ Windows 2003 32/64 Bit even after replacing the Windows Gina with custom GINA remote desktop session closes after log off from the machine. I have tried installing Novell GINA on Windows XP 32 Bit but i have not find any issue with that. I have Tried upgrading XP SP2 to SP3, still i am facing the same issue. Whether anyone faced Such issues when worked with Windows GINA? Thanks in advance Santhosha K S

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• How can I get vim to draw lines correctly for remote editing?

  - by Rick Reynolds

  I'm attempting to edit files on a remote system. I've ssh'd to the system and I start editing with vim. However, I notice that all the lines are drawing 2 lines above where they really exist in the file. I assumed this was a problem I could fix by dropping my terminal settings to something simpler, but that didn't help. My TERM variable was set to xterm-color. I set it to vt100, but that didn't fix the line drawing issue. I also noticed that this seems to be specific to vim. emacs doesn't show the problem, and I haven't noticed any odd drawing artifacts in less, more or other paging tools. Other specifics: I'm ssh-ing into the remote system from a Mac, using the Terminal.app. The remote system is running Ubuntu 9.04. I'm hoping there is something I just need to set in vim to get it to play nice. If it allows me to keep syntax color highlighting, so much the better.

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• How do i access EJB implementing remote interface in separate web application?

  - by Nitesh Panchal

  Hello, I am using Netbeans 6.8 and Glassfish v3.0. I created an ejb module and created entity classes from database and then created stateless session bean with remote interface. Say eg. @Remote public interface customerRemote{ public void add(String name, String address); public Customer find(Integer id); } @Stateless public class customerBean implements customerRemote{ //implementations of methods } Then i created a new web application. But now how do i access remote ejb's in my web application. I could lookup a bean with jndi name but what i want to know is, what type of object it will return? How do i typecast it in customerRemote? I don't have any class named customerRemote in my web application. So, how do i do it? Also, what about the entity class Customer? There is no such class named Customer in my web application also. All ejb's and entity classes are in separate ejb module. Please help me :(

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• How can i get a file from remote machine?

  - by programmerist

  How can i get a file from remote computer? i know remote computer ip and 51124 port is open. i need this algorith: 1) Connect 192.xxx.x.xxx ip via 51124 port 2) filename:123456 (i want to search it on remote machine) 3) Get File 4) Save C:\ 51124 port is open. can i access and can i search any file according to filename? My code is below: IPEndPoint ipEnd = new IPEndPoint(IPAddress.Any, 51124); Socket sock = new Socket(AddressFamily.InterNetwork, SocketType.Stream, ProtocolType.IP); sock.Bind(ipEnd); sock.Listen(maxConnections); Socket serverSocket = sock.Accept(); byte[] data = new byte[bufferSize]; int received = serverSocket.Receive(data); int filenameLength = BitConverter.ToInt32(data, 0); string filename = Encoding.ASCII.GetString(data, 4, filenameLength); BinaryWriter bWrite = new BinaryWriter(File.Open(outPath + filename, FileMode.Create)); bWrite.Write(data, filenameLength + 4, received - filenameLength - 4); int received2 = serverSocket.Receive(data); while (received2 0) { bWrite.Write(data, 0, received2); received2 = serverSocket.Receive(data); } bWrite.Close(); serverSocket.Close(); sock.Close();

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• Bad idea to force creation of Mercurial remote heads (ie. branches)?

  - by Chad Johnson

  I am developing a centralized web application, and I have a centralized Mercurial repository. Locally I created a branch in my repository hg branch my_branch I then made some changes and committed. Then when I try to push, I get abort: push creates new remote branch 'my_branch'! (did you forget to merge? use push -f to force) I've just been using push -f. Is this bad? I WANT multiple branches in my central, remote repository, as I want to 1) back up my work and 2) allow other developers to develop with me on that branch. Is it bad or something to have branches in my remote repository or something? Should I not be doing push -f (and if not, what should I do?)? Why does Joel say this in his tutorial: Occasionally I've made a change in a branch, pushed, switched to another branch, and changes I had made in that branch I switch to were mysteriously reverted to a previous version from several commits ago. Maybe this is a symptom of forcing a push?

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• Best way for an external (remote) graphics designer to style ASP.NET MVC 4 app?

  - by Tom K

  My customer has his own graphics designer he wants to use to style his web application we're building in ASP.NET MVC 4. Our solution is in Bitbucket, but if he can't run it what choices do we have? I doubt he uses Visual Studio 2012. One idea is for us to publish to our solution to a file system, send it to him, have him create a local IIS website on his machine (assuming he isn't using a Mac). Mocking data or pointing to a test SQL in Azure isn't a problem. Then he can make changes to .css and .cshtml files. Will this even work? The point is that he needs to be able to test his changes. I know he can modify the views and just check-in. But he needs to deliver a working design. So it seems inefficient. The graphics designer will have access to our test site so he can see how it works, what data we have and fields. Another idea is for him to build a static mock site using just HTML/CSS. Later I'd integrate his styles into customer's solution, split his html into partial views which we use and add Razor syntax. Again, we'd like to leverage graphics designer for all of this. Is there a best practice documented around this subject? How do other teams deal with this situation?

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• What is the differences between a Remote File Share Witness Quorum and a Disk Witness Quorum?

  - by arex1337

  Say you set up a Windows Server Failover Cluster consisting of two nodes, on Windows Server 2008 R2 Enterprise. Now when you want to configure quorum you can use either a remote shared folder, or a shared disk (unless your nodes are separated geographically). I'd love to know more about when to use a disk witness and when to use a file share witness. What are the differences? Does it matter at all?

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• How to Activate VLC’s Web Interface, Control VLC From a Browser, & Use Any Smartphone as a Remote

  - by Chris Hoffman

  VLC includes a web interface, which you can enable to access your VLC player from a web browser, controlling playback from another device – particularly useful for a media center PC. VLC also offers a mobile web interface for smartphones. The web interface is turned off and locked down by default – you have to edit the web server’s .hosts file or VLC will disallow all incoming connections from other devices. How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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• How to connect FortiGate1 SSL VPN remote access from Fedora/CentOS/Ubuntu Linux?

  - by YumYumYum

  How can i connect to FortiGate1 SSL VPN Remote Access router from Fedora/CentOS or Ubuntu/Debian? It only working with Windows Internet explorer for the moment using Vbox (But i cant use Windows only for this) How can i use it from my favourate Linux? # vpnc Enter IPSec gateway address: xx.xx.xx.42 Enter IPSec ID for xx.xx.xx.42: Enter IPSec secret for @xx.xx.xx.42: Enter username for xx.xx.xx.42: Myusername Enter password for [email protected]: vpnc: no response from target

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• How to do an automated installation of Ubuntu on 100 Remote machines?

  - by user40876

  Help!  I desperately need some advice / help... I want an automated install (via CD or USB) of Ubuntu 10.04 ...on 100 remote machines located all over the country, using a Kickstart configuration file accessible from my web server. How do I create the boot CD (or USB)? How do I specifically add the boot parameters to that boot CD (or USB) to tell it the URL to use for it's automated Kickstart install?

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• Launch remote NX sessions using metacity while local sessions use compiz?

  - by Pandemonium

  I'm using gnome with compiz (gtk-window-decorator) on Arch Linux for my desktop. I installed FreeNX from the repo, but when I connect remotely it does not render any window decorations. I can make the window decorations appear and function as normal by opening a command prompt and typing: metacity --replace I'm fine with using metacity for remote sessions, but I want gtk-window-decorator when using the machine locally. Is it possible to make it run metacity for FreeNX sessions and gtk-window-decorator for local sessions?

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• Permission denied error while import to remote repository via svn...

  - by Usman Ajmal

  Hi I am importing my project to another machine on my LAN to the directory: /srv/svn/repos/my-repo where my-repo was created via svnadmin create option The permissions of /srv/svn/repos/my-repo are drwxr-xr-x 6 svn svn 4096 2010-04-19 17:30 my-repo I executed following command to import myProject files to my-repo on remote system sudo svn import -m "First import" myProject svn+ssh://[email protected]/srv/svn/repos/my-repo This command started 'Adding' files but gave following error after 'Adding' 7 files svn: Can't open file '/srv/svn/repos/baltoros-valgrind/db/txn-current-lock': Permission denied Any idea whats going on...? Thanks a lot

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• Do files uploaded count against your SharePoint site collection quota if using remote blob storage?

  - by Jim

  There is a debate going on in my group as we plan to use SharePoint 2010. We want to use Remote Blob Storage (RBS) instead of storing files in the SQL tables themselves. If we use RBS, do the files people upload still count against their site collection quota? To me, it seems obvious that they would. To others in my group, it seems obvious that it wouldn't.

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• JADE Multiple Agents

  - by Umar niaz

  Is it is necessary to run jade instance on remote machine to communicate agents remotely? As I know that something must be running on remote machine to execute particular program but what if we want to create agent on local machine and send or distribute it on remote machine without running program on remote machine? Is it possible and if not, then what is solution? Do we need to run an instance of agent or jade on client machine to communicate agents remotely?

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• I'm trying to connect to a user session who's using remote desktop on my windows server 2003

  - by hitham

  I'm trying to connect to a user session who's using remote desktop on my windows server 2003 × 2024, from task manager users but it comes up with Connect Password Required. I tried his password that he uses to log on to RD but it wont work, i tried every password i know of and nothing. How do I connect to his session? What password do i use and if that's the one why wont it work? Thanks.

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