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  • Roll your own free .NET technical conference

    - by Brian Schroer
    If you can’t get to a conference, let the conference come to you! There are a ton of free recorded conference presentations online… Microsoft TechEd Let’s start with the proverbial 800 pound gorilla. Recent TechEds have recorded the majority of presentations and made them available online the next day. Check out presentations from last month’s TechEd North America 2012 or last week’s TechEd Europe 2012. If you start at http://channel9.msdn.com/Events/TechEd, you can also drill down to presentations from prior years or from other regional TechEds (Australia, New Zealand, etc.) The top presentations from my “View Queue”: Damian Edwards: Microsoft ASP.NET and the Realtime Web (SignalR) Jennifer Smith: Design for Non-Designers Scott Hunter: ASP.NET Roadmap: One ASP.NET – Web Forms, MVC, Web API, and more Daniel Roth: Building HTTP Services with ASP.NET Web API Benjamin Day: Scrum Under a Waterfall NDC The Norwegian Developer Conference site has the most interesting presentations, in my opinion. You can find the videos from the June 2012 conference at that link. The 2011 and 2010 pages have a lot of presentations that are still relevant also. My View Queue Top 5: Shay Friedman: Roslyn... hmmmm... what? Hadi Hariri: Just ‘cause it’s JavaScript, doesn’t give you a license to write rubbish Paul Betts: Introduction to Rx Greg Young: How to get productive in a project in 24 hours Michael Feathers: Deep Design Lessons ØREDEV Travelling on from Norway to Sweden... I don’t know why, but the Scandinavians seem to have this conference thing figured out. ØREDEV happens each November, and you can find videos here and here. My View Queue Top 5: Marc Gravell: Web Performance Triage Robby Ingebretsen: Fonts, Form and Function: A Primer on Digital Typography Jon Skeet: Async 101 Chris Patterson: Hacking Developer Productivity Gary Short: .NET Collections Deep Dive aspConf - The Virtual ASP.NET Conference Formerly known as “mvcConf”, this one’s a little different. It’s a conference that takes place completely on the web. The next one’s happening July 17-18, and it’s not too late to register (It’s free!). Check out the recordings from February 2011 and July 2010. It’s two years old and talks about ASP.NET MVC2, but most of it is still applicable, and Jimmy Bogard’s Put Your Controllers On a Diet presentation is the most useful technical talk I have ever seen. CodeStock Videos from the 2011 edition of this Tennessee conference are available. Presentations from last month’s 2012 conference should be available soon here. I’m looking forward to watching Matt Honeycutt’s Build Your Own Application Framework with ASP.NET MVC 3. UserGroup.tv User Group.tv was founded in January of 2011 by Shawn Weisfeld, with the mission of providing User Group content online for free. You can search by date, group, speaker and category tags. My View Queue Top 5: Sergey Rathon & Ian Henehan: UI Test Automation with Selenium Rob Vettor: The Repository Pattern Latish Seghal: The .NET Ninja’s Toolbelt Amir Rajan: Get Things Done With Dynamic ASP.NET MVC Jeffrey Richter: .NET Nuggets – Houston TechFest Keynote

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  • CodePlex Daily Summary for Thursday, June 17, 2010

    CodePlex Daily Summary for Thursday, June 17, 2010New ProjectsAstalanumerator: A JavaScript based recursive DOM/JS object inspector. Uses a simple tree menu to enumerate all properties of a object.BDD Log Converter: A simple .NET class and console application that will convert BDD logs (MDT) into XML format.CastleInvestProj: Castle Investigating project Easy Callback: This library facilitates the use of multiple asynchronous calls on the same page, and asynchronous calls from a user control also have a clean cod...Easy Wings: Small webApp to manage aircraft booking in flying club. French only for the moment.EPiServer Template Foundation: EPiServer Template Foundation builds on top of Page Type Builder to provide a framework for common site features such as basic page type properties...guidebook: a project to plan your road trip.Look into documents for e-discovery: Search, browse, tag, annotate documents such as MS Word, PDF, e-mail, etc. Good for legal professionals do e-discovery. One Bus Away for Windows Phone: A Windows Phone 7 application written in Silverlight for the OneBusAway (www.onebusaway.org) website. Allows mobile users to search for public tra...OneBusAway for Windows Phone 7: OneBusAway is a service with transit information for the Seattle, WA region. We are creating a mobile application for Windows Phone 7 utilizing th...PoFabLab - Poetry Generation Library and Editor in .NET: PoFabLab is an open source library and word processor designed for digital poets. The library can scan lines, perform Markov analysis, filter text...Project Axure: More details coming soon.Чат кутежа 2.0: ИРЦ чат специально для форума ЕНЕ简易代码生成器: 初次使用CodePlex,这只是一个测试项目。打算用WPF做一个简单的代码生成器,兼具SQL Server Client功能。使用.Net 4.0, C#开发。运营工作系统: TRAS(Team resource assist system) is a toolkit that help the studio to manage and distribute the daily work, like publish the news, GM broadcast a...New ReleasesAmuse - A New MU* Client For Windows: 2010 June: Important Notice to TestersPlease uninstall any previous versions of Amuse prior to this one before installing. Changes and InformationFirst relea...ASP.NET Generic Data Source Control: V1.0: GenericDataSource - Version 1.0Binary This is the first official binary release of the GenericDataSource for ASP.NET - stable and ready for product...Astalanumerator: Astalanumerator 0.7: I wanted to map all properties in javascript and inspect them regardless if they were objects or not. IE doesn’t support for(i in..) for native pro...BDD Log Converter: BDD Log Converter 0.1.0: First release (0.1.0).DVD Swarm: 0.8.10.616: Major update with improvements to encoding speed.Easy Callback: Easy Callback 1.0.0.0: Easy Callback library 1.0.0.0Facebook Connect Authentication for ASP.NET: Facebook Connect Authentication for ASP.NET - v1.0: Now supporting Facebook's new Open Graph API JavaScript SDK, this release of FBConnectAuth also adds support for running in partially trusted envir...FlickrNet API Library: 3.0 Beta 3: Another small Beta. Changed parsing code so exceptions aren't raised when new attributes are added by Flickr. This affects searches where you are ...Infragistics Analytics Framework: Infragistics Analytics Framework 10.2: An updated version of Infragistics Analytics Framework, which utilizes the newest version (v.1.4.4) of MSAF as well as the newest release (v.10.2) ...NUnit Add-in for Growl Notifications: NUnit Add-in for Growl Notifications 1.0 build 1: Version 1.0 build 1:[change] Test run failure notification now disappears automaticallyOpen Source PLM Activities: 3dxml player integration for Aras Innovator: This is just a simple html file you need to add to your Aras Innovator install directory. It loads the 3Dxml player for your 3dxml files. Tested o...patterns & practices - Windows Azure Guidance: WAAG - Part 2 - Drop 1: First code and docs drop for Part 2 of the Windows Azure Architecture Guide Part 1 of the Guide is released here. Highlights of this release are:...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (June 2010): Installer of the latest binaries of Phalanger 2.0 (June 2010) and its integration into Visual Studio 2008 SP1. * Improved compatibility with P...RIA Services Essentials: Book Club Application (June 16, 2010): Added some XAML to hide/show link to BookShelf page based on whether the user is logged in or not. Updated IsBookOwner authorization rule implement...secs4net: Relase 1.01: version 1.01 releasesELedit: sELedit v1.1c: Added: Tool for exporting NPC/Mob database file that is used by sNPCeditSharePoint Ad Rotator: SPAdRotator 2.0 Beta 2: Added: Open tool pane link to default Web Part text Made all images except the first hidden by default, so the Web Part will degrade gracefully w...sMAPtool: sMAPtool v0.7f (without Maps): Added: 3rd party magnifier softwaresNPCedit: sNPCedit v0.9c: Added: npc/mob names and corresponding datbaseSolidWorks Addin Development: GenericAddinFrameworkR1-06.17.2010: .sTASKedit: sTASKedit v0.8: Important BugFix: there was an mistake in the structure, team-member block and get-items block was swapped internally. Tasks that contains both blo...stefvanhooijdonk.com: UnitTesting-SP2010-TFS2010: Files for my post on TFS2010 and NUnit testing with SP2010 projects. see the post here: http://wp.me/pMnlQ-88 The XSLT here is from http://nunit4t...Telerik CAB Enabling Kit for RadControls for WinForms: TCEK 2010.1.10.504: What's new in v2010.1.0610 (Beta): RadDocking component has been replaced with the latest RadDock control Requirements: Visual Studio 2005+ Tele...TFS Buddy: TFS Buddy 1.2: Fixes a problem with notificationsThales Simulator Library: Version 0.9: The Thales Simulator Library is an implementation of a software emulation of the Thales (formerly Zaxus & Racal) Hardware Security Module cryptogra...Triton Application Framework: Tools - Code Generator - Build 1.0: This is the first release of the Generator. This is buggy but works.VCC: Latest build, v2.1.30616.0: Automatic drop of latest buildXsltDb - DotNetNuke Module Builder: 01.01.27: Code completion for XsltDb, HTML and XSL stuff!! Full screen editing Some bugs are still in EditArea component and object lists in code completi...Чат кутежа 2.0: 0.9a build 2 версия: вторая сборка первой альфа-версии ирц-клиента.Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryPHPExcelMicrosoft SQL Server Community & SamplesASP.NETMost Active ProjectsdotSpatialpatterns & practices: Enterprise Library Contribpatterns & practices – Enterprise LibraryBlogEngine.NETLightweight Fluent WorkflowRhyduino - Arduino and Managed CodeSunlit World SchemeNB_Store - Free DotNetNuke Ecommerce Catalog ModuleSolidWorks Addin DevelopmentN2 CMS

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  • Is there a better term than "smoothness" or "granularity" to describe this language feature?

    - by Chris Stevens
    One of the best things about programming is the abundance of different languages. There are general purpose languages like C++ and Java, as well as little languages like XSLT and AWK. When comparing languages, people often use things like speed, power, expressiveness, and portability as the important distinguishing features. There is one characteristic of languages I consider to be important that, so far, I haven't heard [or been able to come up with] a good term for: how well a language scales from writing tiny programs to writing huge programs. Some languages make it easy and painless to write programs that only require a few lines of code, e.g. task automation. But those languages often don't have enough power to solve large problems, e.g. GUI programming. Conversely, languages that are powerful enough for big problems often require far too much overhead for small problems. This characteristic is important because problems that look small at first frequently grow in scope in unexpected ways. If a programmer chooses a language appropriate only for small tasks, scope changes can require rewriting code from scratch in a new language. And if the programmer chooses a language with lots of overhead and friction to solve a problem that stays small, it will be harder for other people to use and understand than necessary. Rewriting code that works fine is the single most wasteful thing a programmer can do with their time, but using a bazooka to kill a mosquito instead of a flyswatter isn't good either. Here are some of the ways this characteristic presents itself. Can be used interactively - there is some environment where programmers can enter commands one by one Requires no more than one file - neither project files nor makefiles are required for running in batch mode Can easily split code across multiple files - files can refeence each other, or there is some support for modules Has good support for data structures - supports structures like arrays, lists, and especially classes Supports a wide variety of features - features like networking, serialization, XML, and database connectivity are supported by standard libraries Here's my take on how C#, Python, and shell scripting measure up. Python scores highest. Feature C# Python shell scripting --------------- --------- --------- --------------- Interactive poor strong strong One file poor strong strong Multiple files strong strong moderate Data structures strong strong poor Features strong strong strong Is there a term that captures this idea? If not, what term should I use? Here are some candidates. Scalability - already used to decribe language performance, so it's not a good idea to overload it in the context of language syntax Granularity - expresses the idea of being good just for big tasks versus being good for big and small tasks, but doesn't express anything about data structures Smoothness - expresses the idea of low friction, but doesn't express anything about strength of data structures or features Note: Some of these properties are more correctly described as belonging to a compiler or IDE than the language itself. Please consider these tools collectively as the language environment. My question is about how easy or difficult languages are to use, which depends on the environment as well as the language.

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  • At the Java DEMOgrounds - Oracle’s Java Embedded Suite 7.0

    - by Janice J. Heiss
    The Java Embedded Suite 7.0, a new, packaged offering that facilitates the creation of  applications across a wide range of  embedded systems including network appliances, healthcare devices, home gateways, and routers was demonstrated by Oleg Kostukovsky of  Oracle’s Java Embedded Global Business Unit. He presented a device-to-cloud application that relied upon a scan station connected to Java Demos throughout JavaOne. This application allows an NFC tag distributed on a handout given to attendees to be scanned to gather various kinds of data. “A raffle allows attendees to check in at six unique demos and qualify for a prize,” explained Kostukovsky. “At the same time, we are collecting data both from NFC tags and sensors. We have a sensor attached to the back of the skin page that collects temperature, humidity, light intensity, and motion data at each pod. So, all of this data is collected using an application running on a small device behind the scan station."“Analytics are performed on the network using Java Embedded Suite and technology from Oracle partners, SeeControl, Hitachi, and Globalscale,” Kostukovsky said. Next, he showed me a data visualization web site showing sensory, environmental, and scan data that is collected on the device and pushed into the cloud. The Oracle product that enabled all of this, Java Embedded Suite 7.0, was announced in late September. “You can see all kinds of data coming from the stations in real-time -- temperature, power consumption, light intensity and humidity,” explained Kostukovsky. “We can identify trends and look at sensory data and see all the trends of all the components. It uses a Java application written by a partner, SeeControl. So we are using a Java app server and web server and a database.” The Market for Java Embedded Suite 7.0 “It's mainly geared to mission-to-mission applications because the overall architecture applies across multiple industries – telematics, transportation, industrial automation, smart metering, etc. This architecture is one in which the network connects to sensory devices and then pre-analyzes the data from these devices, after which it pushes the data to the cloud for processing and visualization. So we are targeting all those industries with those combined solutions. There is a strong interest from Telcos, from carriers, who are now moving more and more to the space of providing full services for their interim applications. They are looking to deploy solutions that will provide a full service to those who are building M-to-M applications.”

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  • Oracle Open World starts on Sunday, Sept 30

    - by Mike Dietrich
    Oracle Open World 2012 starts on Sunday this week - and we are really looking forward to see you in one of our presentations, especially theDatabase Upgrade on SteriodsReal Speed, Real Customers, Real Secretson Monday, Oct 1, 12:15pm in Moscone South 307(just skip the lunch - the boxed food is not healthy at all): Monday, Oct 1, 12:15 PM - 1:15 PM - Moscone South - 307 Database Upgrade on Steroids:Real Speed, Real Customers, Real Secrets Mike Dietrich - Consulting Member Technical Staff, Oracle Georg Winkens - Technical Manager, Amadeus Data Processing Carol Tagliaferri - Senior Development Manager, Oracle  Looking to improve the performance of your database upgrade and learn about other ways to reduce upgrade time? Isn’t everyone? In this session, you will learn directly from Oracle’s Upgrade Development team about what you can do to speed things up. Find out about ways to reduce upgrade downtime such as using a transient logical standby database and/or Oracle GoldenGate, and get other hints and tips. Learn about new features that improve upgrade performance and reduce downtime. Hear Georg Winkens, DB Services technical manager from Amadeus, speak about his upgrade experience, and get real-life performance measurements and advice for a successful upgrade. . And don't forget: we already start on Sunday so if you'd like to learn about the SAP database upgrades at Deutsche Messe: Sunday, Sep 30, 11:15 AM - 12:00 PM - Moscone West - 2001Oracle Database Upgrade to 11g Release 2 with SAP Applications Andreas Ellerhoff - DBA, Deutsche Messe AG Mike Dietrich - Consulting Member Technical Staff, Oracle Jan Klokkers - Sr.Director SAP Development, Oracle Deutsche Messe began to use Oracle6 Database at the end of the 1980s and has been using Oracle Database technology together with SAP applications successfully since 2002. At the end of 2010, it took the first steps of an upgrade to Oracle Database 11g Release 2 (11.2), and since mid-2011, all SAP production systems there run successfully with Oracle Database 11g. This presentation explains why Deutsche Messe uses Oracle Database together with SAP applications, discusses the many reasons for the upgrade to Release 11g, and focuses on the operational top aspects from a DBA perspective. . And unfortunately the Hands-On-Lab is sold out already ... We would like to apologize but we have absolutely ZERO influence on either the number of runs or the number of available seats.  Tuesday, Oct 2, 10:15 AM - 12:45 PM - Marriott Marquis - Salon 12/13 Hands On Lab:Upgrading an Oracle Database Instance, Using Best Practices Roy Swonger - Senior Director, Software Development, Oracle Carol Tagliaferri - Senior Development Manager, Oracle Mike Dietrich - Consulting Member Technical Staff, Oracle Cindy Lim - PMTS, Oracle Carol Palmer - Principal Product Manager, Oracle This hands-on lab gives participants the opportunity to work through a database upgrade from an older release of Oracle Database to the very latest Oracle Database release available. Participants will learn how the improved automation of the upgrade process and the generation of fix-up scripts can quickly help fix database issues prior to upgrading. The lab also uses the new parallel upgrade feature to improve performance of the upgrade, resulting in less downtime. Come get inside information about database upgrades from the Database Upgrade development team. . See you soon

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  • CodePlex Daily Summary for Sunday, June 01, 2014

    CodePlex Daily Summary for Sunday, June 01, 2014Popular ReleasesSandcastle Help File Builder: Help File Builder and Tools v2014.5.31.0: General InformationIMPORTANT: On some systems, the content of the ZIP file is blocked and the installer may fail to run. Before extracting it, right click on the ZIP file, select Properties, and click on the Unblock button if it is present in the lower right corner of the General tab in the properties dialog. This release completes removal of the branding transformations and implements the new VS2013 presentation style that utilizes the new lightweight website format. Several breaking cha...Tooltip Web Preview: ToolTip Web Preview: Version 1.0Database Helper: Release 1.0.0.0: First Release of Database HelperCoMaSy: CoMaSy1.0.2: !Contact Management SystemImage View Slider: Image View Slider: This is a .NET component. We create this using VB.NET. Here you can use an Image Viewer with several properties to your application form. We wish somebody to improve freely. Try this out! Author : Steven Renaldo Antony Yustinus Arjuna Purnama Putra Andre Wijaya P Martin Lidau PBK GENAP 2014 - TI UKDWAspose for Apache POI: Missing Features of Apache POI WP - v 1.1: Release contain the Missing Features in Apache POI WP SDK in Comparison with Aspose.Words for dealing with Microsoft Word. What's New ?Following Examples: Insert Picture in Word Document Insert Comments Set Page Borders Mail Merge from XML Data Source Moving the Cursor Feedback and Suggestions Many more examples are yet to come here. Keep visiting us. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.babelua: V1.5.6.0: V1.5.6.0 - 2014.5.30New feature: support quick-cocos2d-x project now; support text search in scripts folder now, you can use this function in Search Result Window;SEToolbox: 01.032.014 Release 1: Added fix when loading game Textures for icons causing 'Unable to read beyond the end of the stream'. Added new Resource Report, that displays all in game resources in a concise report. Added in temp directory cleaner, to keep excess files from building up. Fixed use of colors on the windows, to work better with desktop schemes. Adding base support for multilingual resources. This will allow loading of the Space Engineers resources to show localized names, and display localized date a...ClosedXML - The easy way to OpenXML: ClosedXML 0.71.2: More memory and performance improvements. Fixed an issue with pivot table field order.Fancontroller: Fancontroller: Initial releaseVi-AIO SearchBar: Vi – AIO Search Bar: Version 1.0Top Verses ( Ayat Emas ): Binary Top Verses: This one is the bin folder of the component. the .dll component is inside.Traditional Calendar Component: Traditional Calender Converter: Duta Wacana Christian University This file containing Traditional Calendar Component and Demo Aplication that using Traditional Calendar Component. This component made with .NET Framework 4 and the programming language is C# .SQLSetupHelper: 1.0.0.0: First Stable Version of SQL SetupComposite Iconote: Composite Iconote: This is a composite has been made by Microsoft Visual Studio 2013. Requirement: To develop this composite or use this component in your application, your computer must have .NET framework 4.5 or newer.Magick.NET: Magick.NET 6.8.9.101: Magick.NET linked with ImageMagick 6.8.9.1. Breaking changes: - Int/short Set methods of WritablePixelCollection are now unsigned. - The Q16 build no longer uses HDRI, switch to the new Q16-HDRI build if you need HDRI.fnr.exe - Find And Replace Tool: 1.7: Bug fixes Refactored logic for encoding text values to command line to handle common edge cases where find/replace operation works in GUI but not in command line Fix for bug where selection in Encoding drop down was different when generating command line in some cases. It was reported in: https://findandreplace.codeplex.com/workitem/34 Fix for "Backslash inserted before dot in replacement text" reported here: https://findandreplace.codeplex.com/discussions/541024 Fix for finding replacing...VG-Ripper & PG-Ripper: VG-Ripper 2.9.59: changes NEW: Added Support for 'GokoImage.com' links NEW: Added Support for 'ViperII.com' links NEW: Added Support for 'PixxxView.com' links NEW: Added Support for 'ImgRex.com' links NEW: Added Support for 'PixLiv.com' links NEW: Added Support for 'imgsee.me' links NEW: Added Support for 'ImgS.it' linksToolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2014.5.28): XrmToolbox improvement XrmToolBox updates (v1.2014.5.28)Fix connecting to a connection with custom authentication without saved password Tools improvement New tool!Solution Components Mover (v1.2014.5.22) Transfer solution components from one solution to another one Import/Export NN relationships (v1.2014.3.7) Allows you to import and export many to many relationships Tools updatesAttribute Bulk Updater (v1.2014.5.28) Audit Center (v1.2014.5.28) View Layout Replicator (v1.2014.5.28) Scrip...Microsoft Ajax Minifier: Microsoft Ajax Minifier 5.10: Fix for Issue #20875 - echo switch doesn't work for CSS CSS should honor the SASS source-file comments JS should allow multi-line comment directivesNew ProjectsCet MicroWPF: WPF-like library for simple graphic-UI application using Netduino (Plus) 2 and the FTDI FT800 Eve board.Fakemons: Some Fakmons, powered by XML, XSLT, CSS and JavascriptFling OS: Fling OS is a C# operating system project aiming to create a new, managed operating system from the ground up.MudRoom: Experimental tool sets in mud parsing and area definitionOOP-2112110158: My name's NgocDungRoslynResearch: Roslyn ResearchTHD - Control de Usuarios: control de usuarios y permisosWPF Kinect User Controls: WPF Kinect User Control project provide simple Tilt and Skeleton Tracking Parameter Controls.

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  • Oracle Unveils Oracle Fusion Tap for the iPad

    - by Richard Lefebvre
    Oracle Fusion Tap: Productivity Amplified Anywhere, Anytime Oracle today announced the availability of Oracle Fusion Tap, a native iPad application that redefines the level of productivity users can achieve while on-the-go.   Oracle Fusion Tap runs off cloud-based enterprise applications and across Oracle Application Cloud Services, requiring only one simple Apple App Store installation.   Automatically personalized to each user, Oracle Fusion Tap gives users exactly what they need at their fingertips and provides the long-sought, key functionalities to remain productive and to keep business moving, even when away from the desk.   Designed specifically for the iPad and the mobile workforce, Oracle Fusion Tap provides access with or without an Internet connection.   By grouping functional capabilities into three core areas of "connect," "analyze," and "work," users can easily and directly connect with what they need in the app, complete activities, and move on.   As organizations strive for a lean and agile workforce, Oracle Fusion Tap helps users find and make connections with the right people at the right time, obtaining answers to questions quickly and removing roadblocks faster.   Oracle Fusion Tap also provides users with secure access to actionable performance indicators and day-to-day management of their workforce and sales force automation. Supporting Quotes "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce—not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"   "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." Supporting Resources Oracle Fusion Tap Oracle Fusion Tap on App Store Oracle Fusion Tap YouTube Video Oracle CRM on Social Media @OracleCRM OracleCRM on Facebook OracleCRM on YouTube

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  • Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

    - by [email protected]
    A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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  • Towards Database Continuous Delivery – What Next after Continuous Integration? A Checklist

    - by Ben Rees
    .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database delivery patterns & practices STAGE 4 AUTOMATED DEPLOYMENT If you’ve been fortunate enough to get to the stage where you’ve implemented some sort of continuous integration process for your database updates, then hopefully you’re seeing the benefits of that investment – constant feedback on changes your devs are making, advanced warning of data loss (prior to the production release on Saturday night!), a nice suite of automated tests to check business logic, so you know it’s going to work when it goes live, and so on. But what next? What can you do to improve your delivery process further, moving towards a full continuous delivery process for your database? In this article I describe some of the issues you might need to tackle on the next stage of this journey, and how to plan to overcome those obstacles before they appear. Our Database Delivery Learning Program consists of four stages, really three – source controlling a database, running continuous integration processes, then how to set up automated deployment (the middle stage is split in two – basic and advanced continuous integration, making four stages in total). If you’ve managed to work through the first three of these stages – source control, basic, then advanced CI, then you should have a solid change management process set up where, every time one of your team checks in a change to your database (whether schema or static reference data), this change gets fully tested automatically by your CI server. But this is only part of the story. Great, we know that our updates work, that the upgrade process works, that the upgrade isn’t going to wipe our 4Tb of production data with a single DROP TABLE. But – how do you get this (fully tested) release live? Continuous delivery means being always ready to release your software at any point in time. There’s a significant gap between your latest version being tested, and it being easily releasable. Just a quick note on terminology – there’s a nice piece here from Atlassian on the difference between continuous integration, continuous delivery and continuous deployment. This piece also gives a nice description of the benefits of continuous delivery. These benefits have been summed up by Jez Humble at Thoughtworks as: “Continuous delivery is a set of principles and practices to reduce the cost, time, and risk of delivering incremental changes to users” There’s another really useful piece here on Simple-Talk about the need for continuous delivery and how it applies to the database written by Phil Factor – specifically the extra needs and complexities of implementing a full CD solution for the database (compared to just implementing CD for, say, a web app). So, hopefully you’re convinced of moving on the the next stage! The next step after CI is to get some sort of automated deployment (or “release management”) process set up. But what should I do next? What do I need to plan and think about for getting my automated database deployment process set up? Can’t I just install one of the many release management tools available and hey presto, I’m ready! If only it were that simple. Below I list some of the areas that it’s worth spending a little time on, where a little planning and prep could go a long way. It’s also worth pointing out, that this should really be an evolving process. Depending on your starting point of course, it can be a long journey from your current setup to a full continuous delivery pipeline. If you’ve got a CI mechanism in place, you’re certainly a long way down that path. Nevertheless, we’d recommend evolving your process incrementally. Pages 157 and 129-141 of the book on Continuous Delivery (by Jez Humble and Dave Farley) have some great guidance on building up a pipeline incrementally: http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 For now, in this post, we’ll look at the following areas for your checklist: You and Your Team Environments The Deployment Process Rollback and Recovery Development Practices You and Your Team It’s a cliché in the DevOps community that “It’s not all about processes and tools, really it’s all about a culture”. As stated in this DevOps report from Puppet Labs: “DevOps processes and tooling contribute to high performance, but these practices alone aren’t enough to achieve organizational success. The most common barriers to DevOps adoption are cultural: lack of manager or team buy-in, or the value of DevOps isn’t understood outside of a specific group”. Like most clichés, there’s truth in there – if you want to set up a database continuous delivery process, you need to get your boss, your department, your company (if relevant) onside. Why? Because it’s an investment with the benefits coming way down the line. But the benefits are huge – for HP, in the book A Practical Approach to Large-Scale Agile Development: How HP Transformed LaserJet FutureSmart Firmware, these are summarized as: -2008 to present: overall development costs reduced by 40% -Number of programs under development increased by 140% -Development costs per program down 78% -Firmware resources now driving innovation increased by a factor of 8 (from 5% working on new features to 40% But what does this mean? It means that, when moving to the next stage, to make that extra investment in automating your deployment process, it helps a lot if everyone is convinced that this is a good thing. That they understand the benefits of automated deployment and are willing to make the effort to transform to a new way of working. Incidentally, if you’re ever struggling to convince someone of the value I’d strongly recommend just buying them a copy of this book – a great read, and a very practical guide to how it can really work at a large org. I’ve spoken to many customers who have implemented database CI who describe their deployment process as “The point where automation breaks down. Up to that point, the CI process runs, untouched by human hand, but as soon as that’s finished we revert to manual.” This deployment process can involve, for example, a DBA manually comparing an environment (say, QA) to production, creating the upgrade scripts, reading through them, checking them against an Excel document emailed to him/her the night before, turning to page 29 in his/her notebook to double-check how replication is switched off and on for deployments, and so on and so on. Painful, error-prone and lengthy. But the point is, if this is something like your deployment process, telling your DBA “We’re changing everything you do and your toolset next week, to automate most of your role – that’s okay isn’t it?” isn’t likely to go down well. There’s some work here to bring him/her onside – to explain what you’re doing, why there will still be control of the deployment process and so on. Or of course, if you’re the DBA looking after this process, you have to do a similar job in reverse. You may have researched and worked out how you’d like to change your methodology to start automating your painful release process, but do the dev team know this? What if they have to start producing different artifacts for you? Will they be happy with this? Worth talking to them, to find out. As well as talking to your DBA/dev team, the other group to get involved before implementation is your manager. And possibly your manager’s manager too. As mentioned, unless there’s buy-in “from the top”, you’re going to hit problems when the implementation starts to get rocky (and what tool/process implementations don’t get rocky?!). You need to have support from someone senior in your organisation – someone you can turn to when you need help with a delayed implementation, lack of resources or lack of progress. Actions: Get your DBA involved (or whoever looks after live deployments) and discuss what you’re planning to do or, if you’re the DBA yourself, get the dev team up-to-speed with your plans, Get your boss involved too and make sure he/she is bought in to the investment. Environments Where are you going to deploy to? And really this question is – what environments do you want set up for your deployment pipeline? Assume everyone has “Production”, but do you have a QA environment? Dedicated development environments for each dev? Proper pre-production? I’ve seen every setup under the sun, and there is often a big difference between “What we want, to do continuous delivery properly” and “What we’re currently stuck with”. Some of these differences are: What we want What we’ve got Each developer with their own dedicated database environment A single shared “development” environment, used by everyone at once An Integration box used to test the integration of all check-ins via the CI process, along with a full suite of unit-tests running on that machine In fact if you have a CI process running, you’re likely to have some sort of integration server running (even if you don’t call it that!). Whether you have a full suite of unit tests running is a different question… Separate QA environment used explicitly for manual testing prior to release “We just test on the dev environments, or maybe pre-production” A proper pre-production (or “staging”) box that matches production as closely as possible Hopefully a pre-production box of some sort. But does it match production closely!? A production environment reproducible from source control A production box which has drifted significantly from anything in source control The big question is – how much time and effort are you going to invest in fixing these issues? In reality this just involves figuring out which new databases you’re going to create and where they’ll be hosted – VMs? Cloud-based? What about size/data issues – what data are you going to include on dev environments? Does it need to be masked to protect access to production data? And often the amount of work here really depends on whether you’re working on a new, greenfield project, or trying to update an existing, brownfield application. There’s a world if difference between starting from scratch with 4 or 5 clean environments (reproducible from source control of course!), and trying to re-purpose and tweak a set of existing databases, with all of their surrounding processes and quirks. But for a proper release management process, ideally you have: Dedicated development databases, An Integration server used for testing continuous integration and running unit tests. [NB: This is the point at which deployments are automatic, without human intervention. Each deployment after this point is a one-click (but human) action], QA – QA engineers use a one-click deployment process to automatically* deploy chosen releases to QA for testing, Pre-production. The environment you use to test the production release process, Production. * A note on the use of the word “automatic” – when carrying out automated deployments this does not mean that the deployment is happening without human intervention (i.e. that something is just deploying over and over again). It means that the process of carrying out the deployment is automatic in that it’s not a person manually running through a checklist or set of actions. The deployment still requires a single-click from a user. Actions: Get your environments set up and ready, Set access permissions appropriately, Make sure everyone understands what the environments will be used for (it’s not a “free-for-all” with all environments to be accessed, played with and changed by development). The Deployment Process As described earlier, most existing database deployment processes are pretty manual. The following is a description of a process we hear very often when we ask customers “How do your database changes get live? How does your manual process work?” Check pre-production matches production (use a schema compare tool, like SQL Compare). Sometimes done by taking a backup from production and restoring in to pre-prod, Again, use a schema compare tool to find the differences between the latest version of the database ready to go live (i.e. what the team have been developing). This generates a script, User (generally, the DBA), reviews the script. This often involves manually checking updates against a spreadsheet or similar, Run the script on pre-production, and check there are no errors (i.e. it upgrades pre-production to what you hoped), If all working, run the script on production.* * this assumes there’s no problem with production drifting away from pre-production in the interim time period (i.e. someone has hacked something in to the production box without going through the proper change management process). This difference could undermine the validity of your pre-production deployment test. Red Gate is currently working on a free tool to detect this problem – sign up here at www.sqllighthouse.com, if you’re interested in testing early versions. There are several variations on this process – some better, some much worse! How do you automate this? In particular, step 3 – surely you can’t automate a DBA checking through a script, that everything is in order!? The key point here is to plan what you want in your new deployment process. There are so many options. At one extreme, pure continuous deployment – whenever a dev checks something in to source control, the CI process runs (including extensive and thorough testing!), before the deployment process keys in and automatically deploys that change to the live box. Not for the faint hearted – and really not something we recommend. At the other extreme, you might be more comfortable with a semi-automated process – the pre-production/production matching process is automated (with an error thrown if these environments don’t match), followed by a manual intervention, allowing for script approval by the DBA. One he/she clicks “Okay, I’m happy for that to go live”, the latter stages automatically take the script through to live. And anything in between of course – and other variations. But we’d strongly recommended sitting down with a whiteboard and your team, and spending a couple of hours mapping out “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” NB: Most of what we’re discussing here is about production deployments. It’s important to note that you will also need to map out a deployment process for earlier environments (for example QA). However, these are likely to be less onerous, and many customers opt for a much more automated process for these boxes. Actions: Sit down with your team and a whiteboard, and draw out the answers to the questions above for your production deployments – “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” Repeat for earlier environments (QA and so on). Rollback and Recovery If only every deployment went according to plan! Unfortunately they don’t – and when things go wrong, you need a rollback or recovery plan for what you’re going to do in that situation. Once you move in to a more automated database deployment process, you’re far more likely to be deploying more frequently than before. No longer once every 6 months, maybe now once per week, or even daily. Hence the need for a quick rollback or recovery process becomes paramount, and should be planned for. NB: These are mainly scenarios for handling rollbacks after the transaction has been committed. If a failure is detected during the transaction, the whole transaction can just be rolled back, no problem. There are various options, which we’ll explore in subsequent articles, things like: Immediately restore from backup, Have a pre-tested rollback script (remembering that really this is a “roll-forward” script – there’s not really such a thing as a rollback script for a database!) Have fallback environments – for example, using a blue-green deployment pattern. Different options have pros and cons – some are easier to set up, some require more investment in infrastructure; and of course some work better than others (the key issue with using backups, is loss of the interim transaction data that has been added between the failed deployment and the restore). The best mechanism will be primarily dependent on how your application works and how much you need a cast-iron failsafe mechanism. Actions: Work out an appropriate rollback strategy based on how your application and business works, your appetite for investment and requirements for a completely failsafe process. Development Practices This is perhaps the more difficult area for people to tackle. The process by which you can deploy database updates is actually intrinsically linked with the patterns and practices used to develop that database and linked application. So you need to decide whether you want to implement some changes to the way your developers actually develop the database (particularly schema changes) to make the deployment process easier. A good example is the pattern “Branch by abstraction”. Explained nicely here, by Martin Fowler, this is a process that can be used to make significant database changes (e.g. splitting a table) in a step-wise manner so that you can always roll back, without data loss – by making incremental updates to the database backward compatible. Slides 103-108 of the following slidedeck, from Niek Bartholomeus explain the process: https://speakerdeck.com/niekbartho/orchestration-in-meatspace As these slides show, by making a significant schema change in multiple steps – where each step can be rolled back without any loss of new data – this affords the release team the opportunity to have zero-downtime deployments with considerably less stress (because if an increment goes wrong, they can roll back easily). There are plenty more great patterns that can be implemented – the book Refactoring Databases, by Scott Ambler and Pramod Sadalage is a great read, if this is a direction you want to go in: http://www.amazon.com/Refactoring-Databases-Evolutionary-paperback-Addison-Wesley/dp/0321774515 But the question is – how much of this investment are you willing to make? How often are you making significant schema changes that would require these best practices? Again, there’s a difference here between migrating old projects and starting afresh – with the latter it’s much easier to instigate best practice from the start. Actions: For your business, work out how far down the path you want to go, amending your database development patterns to “best practice”. It’s a trade-off between implementing quality processes, and the necessity to do so (depending on how often you make complex changes). Socialise these changes with your development group. No-one likes having “best practice” changes imposed on them, so good to introduce these ideas and the rationale behind them early.   Summary The next stages of implementing a continuous delivery pipeline for your database changes (once you have CI up and running) require a little pre-planning, if you want to get the most out of the work, and for the implementation to go smoothly. We’ve covered some of the checklist of areas to consider – mainly in the areas of “Getting the team ready for the changes that are coming” and “Planning our your pipeline, environments, patterns and practices for development”, though there will be more detail, depending on where you’re coming from – and where you want to get to. This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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  • Favorite moments of JavaOne

    - by Tori Wieldt
    There are so many events and sessions to attend at JavaOne, it's unfair to ask people to choose just one thing they liked, but here are some favorite moments: I loved meeting many open source contributors and friends I have not met in person before and seeing that projects like e.g. Hudson are alive and kicking and have a great future ahead of them. -Manfred Moser My "The Problem with Women" session. It had LOADS of interactivity from the audience, who really helped to make that session.  I came out if it with a real sense of optimism - we love our jobs, we love what we do, and we should be proud of telling everyone about it to attract different talent into the industry. (Read her blog JavaOne: The Problem With Women - A Technical Approach for details.) -Trish Gee My kudos to Oracle for making the presentation materials quickly available to the public. Some of them were already available during JavaOne. Lots of slide decks are already there, and in some cases you may even find the video recordings too. Go to http://www.oracle.com/javaone and select JavaOne Technical Sessions.  -Yakov Fain I loved that not only was James Gosling present at the Community Keynote (which felt more like the keynotes of old times [big space, big screens, fun and tech]) but he was also found wandering the halls of the Hilton the day prior. Bring back James! Add back the toys section in the Community Keynote. Let the t-shirt tossing begin anew. These are "small" things that really fire up the community. -Andres Almiray Seeing James Gosling at JavaOne was a real shot in the arm for Java.  He needs to be there every year. -Frank Greco +42 on having James and the T-shirt tossing. -Stephan Janssen The session "Integrate Java with Robots, Home Automation, Musical Instruments, and Kinect." Fabiane Nardon explained connecting Jenkins to jHome to a truck horn placed in their sysadmin's bedroom. She dubbed it "extreme feedback."  -Tori Wieldt The User Group Forum [on Sunday] was a success! Congratulations Bruno Souza and John Yeary and everybody that were involved. I believe it really helps to increase community participation! There were lots of interesting talks, and great discussion with JUG leaders and members. Thank you Oracle for supporting that! -Yara Senger What was your favorite moment? Please comment! 

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • Database Developer - October 2013 issue: Download Database 12c and related products

    - by Javier Puerta
    The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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  • Database Developer - October 2013 issue: Download Database 12c and related products

    - by Javier Puerta
    The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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  • WebCenter Customer Spotlight: College of American Pathologists

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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  • UPK Breakfast Event: "Getting It Done Right" - Independence, Ohio - November 8th

    - by Karen Rihs
    Join us for a UPK “Getting It Done Right” Breakfast Briefing Come for Breakfast. Leave Full of Knowledge. Join Oracle and Synaptis for a breakfast briefing event before you begin your day, and leave full with knowledge on how to reduce risk and increase user productivity. Oracle’s User Productivity Kit (UPK) can provide your organization with a single tool to provide learning and best practices for each area of the business and help ensure you’re “Getting It Done Right.”Learn from Deb Brown, Senior Solutions Consultant, Oracle, as she shows the UPK tool that can save project teams thousands of hours through automation as well as provide greater visibility into application rollouts and business processes. Also hear from a UPK Customer as they share their company’s success with Oracle UPK.  Learn how UPK insures rapid user adoption; significantly lowers development, system testing, and user enablement time and costs; and mitigates project risk. Finally, Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis, will conclude with an outline of their success as a UPK implementation partner. Register Now Thursday,November 8, 20127:30 a.m. – 10:00 a.m.Embassy Suites Cleveland – Rockside5800 Rockside Woods BoulevardIndependence, OH 44131Directions Agenda 7:30 a.m. Event Arrival / Registration. Breakfast Served. 8:00 a.m. Deb Brown, Senior Solutions Consultant, Oracle Oracle UPK – A Closer Look at Getting It Done, Right. Ensure End User Adoption. 8:40 a.m. UPK Customer Success Story 9:30 a.m. Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis – Implementation Partner - Using Oracle UPK Before, During and After Application Rollouts 9:50 a.m. Wrap Up   Don’t miss this special Breakfast Briefing and get a jump start on Oracle UPK technology. Please call 1.800.820.5592 ext. 11030 or Click here to RSVP for this exclusive event! Sponsored bySynaptisSynaptis is an Oracle Gold Partner, providing UPK training, implementation, content creation and post go-live support for organizations since 1999.     If you are an employee or official of a government organization, please click here for important ethics information regarding this event.  

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  • Windows Phone Developer Spotlight: Nikolai Joukov

    - by Lori Lalonde
    Originally posted on: http://geekswithblogs.net/lorilalonde/archive/2014/06/04/windows-phone-developer-spotlight-nikolai-joukov.aspxAs part of an ongoing series, I plan to include a spotlight post on people within the community that are stars in their field and area of expertise. For my first spotlight post, I interviewed Nikolai Joukov, who is a regular attendee at my local area .NET User Group (CTTDNUG), and has also participated in many of the Mobile and Cloud workshops we have hosted over the past few years. Nikolai stood out immediately, because of his passion for developing mobile apps, his interest in continuous learning, and his drive to publish quality apps that people will find useful and entertaining. Background: Nikolai immigrated to Canada in 1995, and has been working in IT since 1997. He moved on to become an independent contractor in 2005, and has worked at various large scale organizations over the course of his career, including BMO, Enbridge, Economical Insurance, Equitable Life, Manulife and Sun Life. Nikolai is an accomplished Windows Phone and Windows Store publisher, with 11 published Windows Phone apps, and 8 published Windows Store apps. He has almost 6000 downloads and favourable reviews. Q & A with Nikolai How many years have you been developing Windows Phone apps? 2 years When did you develop your very first Windows Phone app, and what was it about? Actually, the very first app I wrote was for the Microsoft “Smart Phone” back in 2004. This phone was given to me by Microsoft during the Developers Days Conference in Toronto. It was some kind of experimental model named Smart Phone, but you had to use VB 3 to develop the applications. Needless to say, this was not very successful at that time. My app was a Stock Trades Calculator. Very primitive, but it was working for me. The phone was heavy and the battery barely lasted 4 hours. Microsoft stopped supporting it few months later and the phone stopped working shortly after, but I still have it as a souvenir. For Windows Phone, my first app was “Trip Packing Assistant”. This is a simple trip packing check list that allows you to list items by category, set required quantity of items, and mark off the item in the list when it is packed. I designed it for me and my wife Galina, since we love to travel and this program helps manage our list for us. How did you get started in Windows Phone development? I have to say thanks to our .NET User Group for introducing me to Windows Phone development. I was intrigued and decided to give it a try. In October 2012 during a 2 day training event that ObjectSharp hosted in London, I met Bruce Johnson. On his advice, I registered for Developer Movement, and it is was a good push to actually complete the apps that I started. You have a great series of travel guide apps both for Windows Phone and Windows Store. Tell us about how you came up with the idea to develop those apps and what process you went through to put it all together. Like I said earlier, my wife and I love to travel. Before I created Trip Packing Assistant, every time we were planning to travel somewhere new, Galina would spend 3-4 weeks doing research. She would create a Word document with all of the information. We didn’t want to have to carry our laptop with us all the time, so we printed out the Word document she created, and would take it with us. After we returned from the trip, we would bring back tons of pictures and materials. Then our friends started to ask us about our materials before they planned their trips to the same places we had visited. So I decided to give it a try and started making apps for Windows Phone and for Windows 8. I hope these applications will help people who are planning to travel. So, all of the pictures used in the travel apps you created were actually taken by you during these amazing trips? Yes Do you have another Windows Store/Windows Phone project in development right now? If so, can you give us a hint at what it will be about? I want to stay with travel apps for now. But this time I will try to write an app for us (Galina and I). Usually we go on the trip, then I write the apps after we have all this beautiful pictures in our hands. We are planning a trip to Rome. This app will not have the pictures, but I want to add a map with points of interest and all information that can be useful for us. Then we will go on our trip and test it on location. As well I am planning to work on my existing apps to make them better. What learning resources would you recommend for other developers that want to get started in Window Store and Windows Phone development? I would start with dev.windowsphone.com to get all tools and samples, also links to training materials. I like MVA (Microsoft Virtual Academy). Their videos are really useful and it is free. Pluralsight is good too but it is not free and I do not have a subscription anymore. Our .NET User Group meetings give good insights too. I went to all meetings and full day training events. When you start to develop your app, you need to do research for specific questions that arise during development. The Developer Portal and Nokia Developer are good resources too. Wrap Up Thanks Nikolai for participating in my first Spotlight blog post! Shown below is Nikolai’s publisher page in the Windows Phone Store and his publisher page in the Windows Store. Simply click on it to be taken to there to check out his portfolio of apps. Be sure to download his apps and try them out! They are all free! Nikolai’s Windows Phone apps   Nikolai’s Windows Store Apps

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  • The 20 Most Important Keyboard Shortcuts For Windows PCs

    - by Chris Hoffman
    Keyboard shortcuts are practically essential for using any type of PC. They’ll speed up almost everything you do. But long lists of keyboard shortcuts can quickly become overwhelming if you’re just getting started. This list will cover the most useful keyboard shortcuts that every Windows user should know. If you haven’t used keyboard shortcuts much, these will show you just how useful keyboard shortcuts can be. Windows Key + Search The Windows key is particularly important on Windows 8 — especially before Windows 8.1 — because it allows you to quickly return to the Start screen. On Windows 7, it opens the Start menu. Either way, you can start typing immediately after you press the Windows key to search for programs, settings, and files. For example, if you want to launch Firefox, you can press the Windows key, start typing the word Firefox, and press Enter when the Firefox shortcut appears. It’s a quick way to launch programs, open files, and locate Control Panel options without even touching your mouse and without digging through a cluttered Start menu. You can also use the arrow keys to select the shortcut you want to launch before pressing Enter. Copy, Cut, Paste Copy, Cut, and Paste are extremely important keyboard shortcuts for text-editing. If you do any typing on your computer, you probably use them. These options can be accessed using the mouse, either by right-clicking on selected text or opening the application’s Edit menu, but this is the slowest way to do it. After selecting some text, press Ctrl+C to copy it or Ctrl+X to cut it. Position the cursor where you want the text and use Ctrl+V to paste it. These shortcuts can save you a huge amount of time over using the mouse. Search the Current Page or File To quickly perform a search in the current application — whether you’re in a web browser, PDF viewer, document editor, or almost any other type of application — press Ctrl+F. The application’s search (or “Find”) feature will pop up, and you can instantly start typing a phrase you want to search for. You can generally press Enter to  go to the next appearance of the word or phrase in the document, quickly searching through it for what you’re interested in. Switch Between Applications and Tabs Rather than clicking buttons on your taskbar, Alt+Tab is a very quick way to switch between running applications. Windows orders the list of open windows by the order you accessed them, so if you’re only using two different applications, you can just press Alt+Tab to quickly switch between them. If switching between more than two windows, you’ll have to hold the Alt key and press Tab repeatedly to toggle through the list of open windows. If you miss the window you want, you can always press Alt+Shift+Tab to move through the list in reverse. To move between tabs in an application — such as the browser tabs in your web browser — press Ctrl+Tab. Ctrl+Shift+Tab will move through tabs in reverse. Quickly Print If you’re the kind of person who still prints things, you can quickly open the print window by pressing Ctrl+P. This can be faster than hunting down the Print option in every program you want to print something from. Basic Browser Shortcuts Web browser shortcuts can save you tons of time, too. Ctrl+T is a very useful one, as it will open a new tab with the address bar focused, so you can quickly press Ctrl +T, type a search phrase or web address, and press Enter to go there. To go back or forward while browsing, hold the Ctrl key and press the left or right arrow keys. If you’d just like to focus your web browser’s address bar so you can type a new web address or search without opening a new tab, press Ctrl + L. You can then start typing something and press Enter. Close Tabs and Windows To quickly close the current application, press Alt+F4. This works on the desktop and even in new Windows 8-style applications. To quickly close the current browser tab or document, press Ctrl+W. This will often close the current window if there are no other tabs open. Lock Your Computer When you’re done using your computer and want to step away, you may want to lock it. People won’t be able to log in and access your desktop unless they know your password. You can do this from the Start menu or Start screen, but the fastest way to lock your screen is by quickly pressing Windows Key + L before you get up. Access the Task Manager Ctrl+Alt+Delete will take you to a screen that allows you to quickly launch the Task Manager or perform other operations, such as signing out. This is particularly useful because if can be used to recover from situations where your computer doesn’t appear responsive or isn’t accepting input. For example, if a full-screen game becomes unresponsive, Ctrl+Alt+Delete will often allow you to escape from it and end it via the Task Manager. Windows 8 Shortcuts On Windows 8 PCs, there are other very important keyboard shortcuts. Windows Key + C will open your Charms bar, while Windows Key + Tab will open the new App Switcher. These keyboard shortcuts will allow you to avoid the hot corners, which can be tedious to use with a mouse. On the desktop side, Windows Key + D will take you back to the desktop from anywhere. Windows Key + X will open a special “power user menu” that gives you quick access to options that are hidden in the new Windows 8 interface, including Shut Down, Restart, and Control Panel. If you’re interested in learning more keyboard shortcuts, be sure to check our longer lists of 47 keyboard shortcuts that work in all web browsers and 42+ keyboard shortcuts to speed up text-editing. Image Credit: Jeroen Bennink on Flickr     

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  • Oracle Leader in Transportation Management

    - by John Murphy
    Oracle Named a Leader in the Transportation Management Systems Market by Leading Analyst Firm Redwood Shores, Calif. – October 15, 2012 News Facts Gartner, Inc. has placed Oracle Transportation Management in the Leaders Quadrant of its 2012 report, “Magic Quadrant for Transportation Management Systems (TMS).” (1) Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and ability to execute on that vision. According to the report, “Multiple subcomponents make up a comprehensive TMS across planning (for example, load consolidation, routing, mode selection and carrier selection) and execution (for example, tendering loads to carriers, shipment track and trace, and freight audit and payment).” Built on modern, flexible, Internet based architecture, Oracle Transportation Management is a global transportation and logistics operations system that allows companies to minimize cost, optimize service levels, support sustainability initiatives, and create flexible business process automation within their transportation and logistics networks. With a share of 26% of worldwide software revenue for 2011, Oracle is also number one in TMS vendor share according to Gartner’s report, “Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016.” (2) Supporting Quote “Shippers and logistics service providers face increasingly complex challenges as they try to reduce costs, secure capacity and improve overall freight efficiency,” said Derek Gittoes, vice president, logistics product strategy, Oracle. “We believe our high standing in both Gartner reports is a reflection of Oracle’s commitment to addressing these challenges by delivering the industry’s broadest and deepest transportation management platform. With a flexible and modern platform, we are able to support customers with both basic transportation needs, as well as those with highly complex logistics requirements.” Supporting Resources Magic Quadrant for Transportation Management Systems Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016 Oracle Transportation Management (1) Gartner, Inc., “Magic Quadrant for Transportation Management Systems,” by C. Dwight Klappich, August 23, 2012 (2) Gartner, Inc., “Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016,” by Chad Eschinger and C. Dwight Klappich, September 24, 2012. About Oracle Applications Over 65,000 customers worldwide rely on Oracle's complete, open and integrated enterprise applications to achieve superior results. Oracle provides a secure path for customers to benefit from the latest technology advances that improve the customer software experience and drive better business performance. Oracle Applications Unlimited is Oracle's commitment to customer choice through continuous investment and innovation in current applications offerings. Oracle's next-generation Fusion Applications build upon that commitment, and are designed to work with and evolve Oracle's Applications Unlimited offerings. Oracle's lifetime support policy helps ensure customers will continue to have a choice in upgrade paths, based on their enterprise needs. For more information on the latest Oracle Applications releases go towww.oracle.com/applications About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. ###   Karen [email protected] Simon JonesBlanc & [email protected]

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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Commandline Purge in AS11

    - by Dheeraj Kumar
    AS11 - B2B offering consists of numerous features that have been made available via commandline approach. Most of these are supplement to the already available User Interface based approach. One such is purging of runtime data. The commandline purge option enables the users to purge the runtime data, based on various criteria. This is an ANT based command, provides the flexibility to selectively set the criteria to purge the runtime data. Providing the command line option also enables the administrator to purge in bulk, without visiting the B2B UI, which can also be used for automation purpose By default archival is turned on for purge activity. As a pre-requisite, the respective folder needs to be configured in database with the proper permission. When no filename is provided for archived data, the sysdate will be considered for filename. Below are the various options to purge the runtime data Normal 0 Option ANT option   Message state -Dmsgstate   Date range -Dfromdate,  -Dtodate Format : dd/mm/yyyy hh:mm AM/PM Trading partner -Dtp   Direction -Ddirection   Message Type -Dmsgtype   Agreement Name -Dagreement   IdType/ value -Didtype,  -Didvalue   Archive -Darchive True/false By default true Archive file name -Darchivename File name (optional), will be used when archive is set to true. Normal 0 Note: When using -Darchivename the value must be a unique file name. An existing file name used with -Darchivename throws an exception v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 Below are the few of ant commands and various options.   Purge based on date range and message state: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dfromdate="19/12/2009 1:04 AM" -Dtodate="19/12/2009 1:05 AM" -Dmsgstate=MSG_COMPLETE -Darchivename="filename.dmp"  Purge based on direction: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" Normal 0 Purge based on agreement Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dagreement="agreement_name" Normal 0 Purge based on Trading partner Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dtp=GlobalChips Normal 0 Purge based on Message State: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dmsgstate="MSG_COMPLETE" Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" -Dmsgstate="MSG_COMPLETE"

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  • Archbeat Link-O-Rama Top 10 Facebook Faves - June 16-22, 2013

    - by Bob Rhubart
    2,819 people now follow OTN ArchBeat on Facebook. These are the Top 10 most popular items shared there for the week of June 16-22, 2013. Getting started with Java EE 7: Hands-on in 10 minutes | Lucas Jellema Oracle ACE Director and prolific blogger Lucas Jellema offers his take on the Java EE7 release and shares tips and resources to help you on your way. Not ‘how’ but ‘why’ should you upgrade to JDeveloper & ADF 11.1.1.7.0 | Chris Muir Oracle ACE Director Tim Hall and Oracle ADF Product Manager Chris Muir collaborated on this dialog that just might help you in your decision. OTN Architect Day: Cloud Computing - July 9, Redwood Shores, CA You won't need 3D glasses to see the technical sessions at OTN Architect Day: Cloud Computing, July 9, 2013. Redwood Shores, CA. It's free! It's live! Register now! Video: Frédéric Desbiens: Bringing Java to On-Device iOS and Android Apps (QCon NYC 2013) Oracle Application Development Tools product manager Frédéric Desbiens recaps his QCon New York presentation about how Java developers can leverage existing skills to develop enterprise mobile applications. OEPE 12.1.1.2.2 with GlassFish Tools released | Peter Benedikovic Peter Benedikovic's brief post offers an overview of some of the features in the new version of Oracle Enterprise Pack for Eclipse, released in conjunction with the release of Java EE 7. Oracle Enterprise Manager 12c Configuration Best Practices (Part 2 of 3) | Bethany Lapaglia Part 2 of Beth Lapaglia's 3-part series on the most commonly implemented configuration changes to improve performance and operation of a large Enterprise Manager 12c environment focuses on recommended WebLogic Server changes. Video: Doug Clarke: Polyglot Persistence: From NoSQL to HTML5 (QCon NYC 2013) Doug Clarke, EclipseLink Project Lead and Oracle Director of Product Management gives a very condensed version of his QCon New York presentation on "Polyglot Persistence: From NoSQL to HTML5." Podcast Show Notes: DevOps, Cloud, and Role Creep - Part 2 Automation and innovation had a huge impact on the manufacturing jobs of years gone by. Is something similar happening to some IT jobs? Oracle ACE Directors Ron Batra, Basheer Khan, and Cary Millsap discuss what's happening in part 2 of this 3-part podcast. Video: Reza Rahman: Building Java HTML5/WebSocket Applications with JSR 356 (QCon NYC 2013) Java EE/GlassFish evangelist Reza Rahman talks about how WebSocket provides "the basis for a new generation of interactive and live Web applications" for mobile developers. Lessons from Fusion HCM Implementations | Tim Warner Oracle ACE Tim Warner shares summaries of the Fusion HCM implementation experiences of several companies, as detailed in presentations at the 2013 Oracle HCM Users Group Conference. Thought for the Day "If the mind really is the finest computer, then there are a lot of people out there who need to be rebooted." — Tim Bryce Source: softwarequotes.com

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  • Using Oracle BPM to Extend Oracle Applications

    - by Michelle Kimihira
    Author: Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware Customers often modify applications to meet their specific business needs - varying regulatory requirements, unique business processes, product mix transition, etc. Traditional implementation practices for such modifications are typically invasive in nature and introduce risk into projects, affect time-to-market and ease of use, and ultimately increase the costs of running and maintaining the applications. Another downside of these traditional implementation practices is that they literally cast the application in stone, making it difficult for end-users to tailor their individual work environments to meet specific needs, without getting IT involved. For many businesses, however, IT lacks the capacity to support such rapid business changes. As a result, adopting innovative solutions to change the economics of customization becomes an imperative rather than a choice. Let's look at a banking process in Siebel Financial Services and Oracle Policy Automation (OPA) using Oracle Business Process Management. This approach makes modifications simple, quick to implement and easy to maintain/upgrade. The process model is based on the Loan Origination Process Accelerator, i.e., a set of ready to deploy business solutions developed by Oracle using Business Process Management (BPM) 11g, containing customizable and extensible pre-built processes to fit specific customer requirements. This use case is a branch-based loan origination process. Origination includes a number of steps ranging from accepting a loan application, applicant identity and background verification (Know Your Customer), credit assessment, risk evaluation and the eventual disbursal of funds (or rejection of the application). We use BPM to model all of these individual tasks and integrate (via web services) with: Siebel Financial Services and (simulated) backend applications: FLEXCUBE for loan management, Background Verification and Credit Rating. The process flow starts in Siebel when a customer applies for loan, switches to OPA for eligibility verification and product recommendations, before handing it off to BPM for approvals. OPA Connector for Siebel simplifies integration with Siebel’s web services framework by saving directly into Siebel the results from the self-service interview. This combination of user input and product recommendation invokes the BPM process for loan origination. At the end of the approval process, we update Siebel and the financial app to complete the loop. We use BPM Process Spaces to display role-specific data via dashboards, including the ability to track the status of a given process (flow trace). Loan Underwriters have visibility into the product mix (loan categories), status of loan applications (count of approved/rejected/pending), volume and values of loans approved per processing center, processing times, requested vs. approved amount and other relevant business metrics. Summary Oracle recommends the use of Fusion Middleware as an extensions platform for applications. This approach makes modifications simple, quick to implement and easy to maintain/upgrade applications (by moving customizations away from applications to the process layer). It is also easier to manage processes that span multiple applications by using Oracle BPM. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Unit Testing TSQL

    - by Grant Fritchey
    I went through a period of time where I spent a lot of effort figuring out how to set up unit tests for TSQL. It wasn't easy. There are a few tools out there that help, but mostly it involves lots of programming. well, not as much as before. Thanks to the latest Down Tools Week at Red Gate a new utility has been built and released into the wild, SQL Test. Like a lot of the new tools coming out of Red Gate these days, this one is directly integrated into SSMS, which means you're working where you're comfortable and where you already have lots of tools at your disposal. After the install, when you launch SSMS and get connected, you're prompted to install the tSQLt example database. Go for it. It's a quick way to see how the tool works. I'd suggest using it. It' gives you a quick leg up. The concepts are pretty straight forward. There are a series of CLR commands that you use to configure a test and the test assertions. In between you're calling TSQL, either calls to your structure, queries, or stored procedures. They already have the one things that I always found wanting in database tests, a way to compare tables of results. I also like the ability to create a dummy copy of tables for the tests. It lets you control structures and behaviors so that the tests are more focused. One of the issues I always ran into with the other testing tools is that setting up the tests might require potentially destructive changes to the structure of the database (dropping FKs, etc.) which added lots of time and effort to setting up the tests, making testing more difficult, and therefor, less useful. Functionally, this is pretty similar to the Visual Studio tests and TSQLUnit tests that I used to use. The primary improvement over the Visual Studio tests is that I'm working in SSMS instead of Visual Studio. The primary improvement over TSQLUnit is the SQL Test interface it self. A lot of the functionality is the same, but having a sweet little tool to manage & run the tests from makes a huge difference. Oh, and don't worry. You can still run these tests directly from TSQL too, so automation has not gone away. I'm still thinking about how I'd use this in a dev environment where I also had source control to fret. That might be another blog post right there. I'm just getting started with SQL Test, so this is the first of several blog posts & videos. Watch this space. Try the tool.

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  • Is there a better term than "smoothness" or "granularity" to describe this language feature?

    - by Chris
    One of the best things about programming is the abundance of different languages. There are general purpose languages like C++ and Java, as well as little languages like XSLT and AWK. When comparing languages, people often use things like speed, power, expressiveness, and portability as the important distinguishing features. There is one characteristic of languages I consider to be important that, so far, I haven't heard [or been able to come up with] a good term for: how well a language scales from writing tiny programs to writing huge programs. Some languages make it easy and painless to write programs that only require a few lines of code, e.g. task automation. But those languages often don't have enough power to solve large problems, e.g. GUI programming. Conversely, languages that are powerful enough for big problems often require far too much overhead for small problems. This characteristic is important because problems that look small at first frequently grow in scope in unexpected ways. If a programmer chooses a language appropriate only for small tasks, scope changes can require rewriting code from scratch in a new language. And if the programmer chooses a language with lots of overhead and friction to solve a problem that stays small, it will be harder for other people to use and understand than necessary. Rewriting code that works fine is the single most wasteful thing a programmer can do with their time, but using a bazooka to kill a mosquito instead of a flyswatter isn't good either. Here are some of the ways this characteristic presents itself. Can be used interactively - there is some environment where programmers can enter commands one by one Requires no more than one file - neither project files nor makefiles are required for running in batch mode Can easily split code across multiple files - files can refeence each other, or there is some support for modules Has good support for data structures - supports structures like arrays, lists, and especially classes Supports a wide variety of features - features like networking, serialization, XML, and database connectivity are supported by standard libraries Here's my take on how C#, Python, and shell scripting measure up. Python scores highest. Feature C# Python shell scripting --------------- --------- --------- --------------- Interactive poor strong strong One file poor strong strong Multiple files strong strong moderate Data structures strong strong poor Features strong strong strong Is there a term that captures this idea? If not, what term should I use? Here are some candidates. Scalability - already used to decribe language performance, so it's not a good idea to overload it in the context of language syntax Granularity - expresses the idea of being good just for big tasks versus being good for big and small tasks, but doesn't express anything about data structures Smoothness - expresses the idea of low friction, but doesn't express anything about strength of data structures or features Note: Some of these properties are more correctly described as belonging to a compiler or IDE than the language itself. Please consider these tools collectively as the language environment. My question is about how easy or difficult languages are to use, which depends on the environment as well as the language.

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  • Spotlight on RIVA: CRM integration for Oracle CRM on Demand and Microsoft Exchange

    - by Richard Lefebvre
    Introducing Riva from Omni - an Oracle ISV partner specializing in Enterprise Management and Integration Solutions Riva delivers advanced, server-side integration for Oracle CRM On Demand and Microsoft Exchange or even Novell GroupWise. Riva allows Oracle customers to go beyond the standard Outlook plug-in to deliver additional value for the end user as they interact between Outlook and CRM On Demand. Riva syncs CRM On Demand to ALL Exchange mail apps, not just Windows Outlook.  So, whether customers are using Outlook 2010, Outlook Web Access (web client), Outlook 2011 for Mac, Apple Mail, Outlook on Citrix  or a mobile device, Riva's got them covered. There are no plug-ins to be installed, configured, managed and maintained on users' desktops, laptops as Riva delivers Server-side synchronisation for CRMOD and Exchange. The automation of CRM and Outlook integration will remove the reliance upon users to synchronise between the two with Riva handling this process. Riva allows administrators to define sync policies and apply them to individuals or groups of users depending on their sync requirements. Administrators will be able to determine and manage the exposure of the most pertinent detail to be synchronised between Outlook and CRM On Demand. Custom and organic contact filtering for large deployments i.e. Based on ownership, groupings and contact frequency, filters can be applied on what contact records are shared with the users. Riva provides the capability to synchronise CRM and Outlook beyond Contacts, Calendar entries and Email. The synchronisation can be extended to cater for  opportunities, quotes and custom objects for example within the Outlook interface. Riva SmartConvert Folders can automate the creation of opportunities and associated contacts for example if they don't already exist. This can facilitate a reduction in manual detail entry through quick association whilst also benefiting user adoption. From a mobile perspective, Riva allows users to view and manage their CRM On Demand contacts, calendar, tasks, opportunities and cases from iPad, iPhone, Android and BlackBerry devices.  Again, there are no mobile apps or additional plugins to install, configure or manage. We sync CRM On Demand to Exchange.  Because the mobile device is connected to an Exchange mailbox, the information automatically syncs down to the native address book, calendar and mail apps on the smartphone or tablet. Riva Datasheet for CRM On Demand Riva Brochure – Oracle CRM On Demand  Technical Knowledgebase & Riva Trial  http://kb.omni-ts.com/47/ Comparison to Outlook Plug-ins Riva Diagram – Riva Comparison with Outlook Plug-ins Contact: Wolfgang Berger - [email protected]

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