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• Enterprise 2.0 - Connecting People, Processes & Content

  - by kellsey.ruppel(at)oracle.com

  With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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• The 2010 Life Insurance Conference - Washington, DC

  - by [email protected]

  How ironic to be in Washington, DC on April 15 - TAX DAY! Fortunately, I avoided IRS offices and attended the much more enjoyable 2010 Life Insurance Conference, presented by LIMRA, LOMA SOA and ACLI. This year's conference offered a variety of tracks focused on the Life Industry including Distribution/Marketing Marketing, Administration, Actuarial/Product Development, Regulatory, Reinsurance and Strategic Management. President and CEO of the ACLI, Frank Keating, opened the event by moderating a session titled "Executive Viewpoint on new Opportunities." Guest speakers included Ted Mathas, President and CEO of NY Life, and John Walters, President and CEO of Hartford Life. Both speakers were insightful as they shared the challenges and opportunities each company faces and the key role life insurance companies play in our society and the global economy. There were several key themes that were reiterated in multiple sessions throughout the conference - the economy is on the rebound, optimism is growing, consumer spending is up and an uptick in employment is likely to follow. The threat of a double dip recession has seemed to passed. Good news for our industry, and welcomed by all in attendance. Of special interest to me, given my background, was some research shared by both The Nolan Group and Novarica in separate sessions. Both firms indicate that policy administration upgrades/replacement projects remain a top priority in 2010. Carriers continue to invest in modern technology. Modern ultra-configurable systems enable carriers to switch from a waterfall to an agile project methodology, which often entails a "culture change" within an organization. Other themes heard throughout the two-day event: Virtually all sessions focused on People, Process and Technology! Product innovation, agility and speed to market are as important as ever. Social Networks and Twitter are becoming more popular ways of communicating with both field and dispersed staff. Several sessions focused on the application, new business and underwriting process. Companies continue looking for ways to increase market agility, accelerate speed to market, address cost issues and improve service levels across the process. They recognize the need to ease the way to do business with both producers and consumers. Author and economic futurist Jeff Thredgold presented an entertaining, informative and humorous general session on Wednesday afternoon that focused on the US and global economies, financial markets and retirement outlook. Thredgold did not disappoint anyone with his message! The Thursday morning general session was keynoted by Therese Vaughan (CEO - NAIC) and Thomas Crawford (President of C2 Group). Both speakers gave a poignant view of the recent financial crisis and discussed "Putting the Pieces Back Together." Therese spoke of the recent financial turmoil and likely changes to regulations to the financial services sector. Tom's topics focused on economic recovery and the political environment in Washington, and how that impacts our industry. Next year's event will be April 11-13, 2011 in Las Vegas. Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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• Great VirtualBox Review

  - by [email protected]

  Great review of VirtualBox - specifically for developers - on the Dr. Dobbs World of Software Development site.  Get it here.Enjoy!

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• Stir Trek: Thor Edition Registration Opens March 17th

  - by Brian Jackett

  Registration for Stir Trek: Thor Edition opens at 12:00am “Thors"day March 17th.  Stir Trek is now in its third year and this is the second year I’ve helped with planning.  For those unfamiliar the Stir Trek conference here is the description from the website. Stir Trek is an opportunity to learn about the newest advances and latest trends in Web and Mobile development. There will be 30 Sessions in six tracks, so you can pick the content that interests you the most. And the best part? At the end of the day you will be treated to a private screening of Thor on its opening day!     Last year Stir Trek: Iron Man Edition sold out well before the conference and had a long waitlist.  Based on CodeMash selling out in just 3.5 days earlier this year I highly recommend you register early.  We also have a star studded list of speakers ranging from international experts to local leaders.  This will be the best $35 you spend all year.   Easter Egg:  I originally had an idea that we should start selling tickets at 1:30am rather than 12:00am.  If you can figure out why I proposed 1:30am leave a comment below.  Any good sleuths will find this riddle elementary.         -Frog Out

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• Spotlight on Claims: Serving Customers Under Extreme Conditions

  - by [email protected]

  Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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• Adventures in MVVM &ndash; ViewModel Location and Creation

  - by Brian Genisio's House Of Bilz

  More Adventures in MVVM In this post, I am going to explore how I prefer to attach ViewModels to my Views.  I have published the code to my ViewModelSupport project on CodePlex in case you'd like to see how it works along with some examples.  Some History My approach to View-First ViewModel creation has evolved over time.  I have constructed ViewModels in code-behind.  I have instantiated ViewModels in the resources sectoin of the view. I have used Prism to resolve ViewModels via Dependency Injection. I have created attached properties that use Dependency Injection containers underneath.  Of all these approaches, I continue to find issues either in composability, blendability or maintainability.  Laurent Bugnion came up with a pretty good approach in MVVM Light Toolkit with his ViewModelLocator, but as John Papa points out, it has maintenance issues.  John paired up with Glen Block to make the ViewModelLocator more generic by using MEF to compose ViewModels.  It is a great approach, but I don’t like baking in specific resolution technologies into the ViewModelSupport project. I bring these people up, not to name drop, but to give them credit for the place I finally landed in my journey to resolve ViewModels.  I have come up with my own version of the ViewModelLocator that is both generic and container agnostic.  The solution is blendable, configurable and simple to use.  Use any resolution mechanism you want: MEF, Unity, Ninject, Activator.Create, Lookup Tables, new, whatever. How to use the locator 1. Create a class to contain your resolution configuration: public class YourViewModelResolver: IViewModelResolver { private YourFavoriteContainer container = new YourFavoriteContainer(); public YourViewModelResolver() { // Configure your container } public object Resolve(string viewModelName) { return container.Resolve(viewModelName); } } Examples of doing this are on CodePlex for MEF, Unity and Activator.CreateInstance. 2. Create your ViewModelLocator with your custom resolver in App.xaml: <VMS:ViewModelLocator x:Key="ViewModelLocator"> <VMS:ViewModelLocator.Resolver> <local:YourViewModelResolver /> </VMS:ViewModelLocator.Resolver> </VMS:ViewModelLocator> 3. Hook up your data context whenever you want a ViewModel (WPF): <Border DataContext="{Binding YourViewModelName, Source={StaticResource ViewModelLocator}}"> This example uses dynamic properties on the ViewModelLocator and passes the name to your resolver to figure out how to compose it. 4. What about Silverlight? Good question.  You can't bind to dynamic properties in Silverlight 4 (crossing my fingers for Silverlight 5), but you CAN use string indexing: <Border DataContext="{Binding [YourViewModelName], Source={StaticResource ViewModelLocator}}"> But, as John Papa points out in his article, there is a silly bug in Silverlight 4 (as of this writing) that will call into the indexer 6 times when it binds.  While this is little more than a nuisance when getting most properties, it can be much more of an issue when you are resolving ViewModels six times.  If this gets in your way, the solution (as pointed out by John), is to use an IndexConverter (instantiated in App.xaml and also included in the project): <Border DataContext="{Binding Source={StaticResource ViewModelLocator}, Converter={StaticResource IndexConverter}, ConverterParameter=YourViewModelName}"> It is a bit uglier than the WPF version (this method will also work in WPF if you prefer), but it is still not all that bad.  Conclusion This approach works really well (I suppose I am a bit biased).  It allows for composability from any mechanisim you choose.  It is blendable (consider serving up different objects in Design Mode if you wish... or different constructors… whatever makes sense to you).  It works in Cider.  It is configurable.  It is flexible.  It is the best way I have found to manage View-First ViewModel hookups.  Thanks to the guys mentioned in this article for getting me to something I love using.  Enjoy.

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• Ignoring Robots - Or Better Yet, Counting Them Separately

  - by [email protected]

  It is quite common to have web sessions that are undesirable from the point of view of analytics. For example, when there are either internal or external robots that check the site's health, index it or just extract information from it. These robotic session do not behave like humans and if their volume is high enough they can sway the statistics and models.One easy way to deal with these sessions is to define a partitioning variable for all the models that is a flag indicating whether the session is "Normal" or "Robot". Then all the reports and the predictions can use the "Normal" partition, while the counts and statistics for Robots are still available.In order for this to work, though, it is necessary to have two conditions:1. It is possible to identify the Robotic sessions.2. No learning happens before the identification of the session as a robot.The first point is obvious, but the second may require some explanation. While the default in RTD is to learn at the end of the session, it is possible to learn in any entry point. This is a setting for each model. There are various reasons to learn in a specific entry point, for example if there is a desire to capture exactly and precisely the data in the session at the time the event happened as opposed to including changes to the end of the session.In any case, if RTD has already learned on the session before the identification of a robot was done there is no way to retract this learning.Identifying the robotic sessions can be done through the use of rules and heuristics. For example we may use some of the following:Maintain a list of known robotic IPs or domainsDetect very long sessions, lasting more than a few hours or visiting more than 500 pagesDetect "robotic" behaviors like a methodic click on all the link of every pageDetect a session with 10 pages clicked at exactly 20 second intervalsDetect extensive non-linear navigationNow, an interesting experiment would be to use the flag above as an output of a model to see if there are more subtle characteristics of robots such that a model can be used to detect robots, even if they fall through the cracks of rules and heuristics.In any case, the basic and simple technique of partitioning the models by the type of session is simple to implement and provides a lot of advantages.

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• American Modern Insurance Group recognized at 2010 INN VIP Best Practices Awards

  - by [email protected]

  Below: Helen Pitts (right), Oracle Insurance, congratulates Bruce Weisgerber, Munich Re, as he accepts a VIP Best Practices Award on behalf of American Modern Insurance Group.     Oracle Insurance Senior Product Marketing Manager Helen Pitts is attending the 2010 ACORD LOMA Insurance Forum this week at the Mandalay Bay Resort in Las Vegas, Nevada, and will be providing updates from the show floor. This is one of my favorite seasons of the year--insurance trade show season. It is a time to reconnect with peers, visit with partners, make new industry connections, and celebrate our customers' achievements. It's especially meaningful when we can share the experience of having one of our Oracle Insurance customers recognized for being an innovator in its business and in the industry. Congratulations to American Modern Insurance Group, part of the Munich Re Group. American Modern earned an Insurance Networking News (INN) 2010 VIP Best Practice Award yesterday evening during the 2010 ACORD LOMA Insurance Forum. The award recognizes an insurer's best practice for use of a specific technology and the role, if feasible, that ACORD data standards played as a part of their business and technology. American Modern received an Honorable Mention for leveraging the Oracle Documaker enterprise document automation solution to: Improve the quality of communications with customers in high value, high-touch lines of business Convert thousands of page elements or "forms" from their previous system, with near pixel-perfect accuracy Increase efficiency and reusability by storing all document elements (fonts, logos, approved wording, etc.) in one place Issue on-demand documents, such as address changes or policy transactions to multiple recipients at once Consolidate all customer communications onto a single platform Gain the ability to send documents to multiple recipients at once, further improving efficiency Empower agents to produce documents in real time via the Web, such as quotes, applications and policy documents, improving carrier-agent relationships Munich Re's Bruce Weisgerber accepted the award on behalf of American Modern from Lloyd Chumbly, vice president of standards at ACORD. In a press release issued after the ceremony Chumbly noted, "This award embodies a philosophy of efficiency--working smarter with standards, these insurers represent the 'best of the best' as chosen by a body of seasoned insurance industry professionals." We couldn't agree with you more, Lloyd. Congratulations again to American Modern on your continued innovation and success. You're definitely a VIP in our book! To learn more about how American Modern is putting its enterprise document automation strategy into practice, click here to read a case study. Helen Pitts is senior product marketing manager for Oracle Insurance.

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• Oracle Insurance Gets Innovative with Insurance Business Intelligence

  - by nicole.bruns(at)oracle.com

  Oracle Insurance announced yesterday the availability of Oracle Insurance Insight 7.0, an insurance-specific data warehouse and business intelligence (BI) system that transforms the traditional approach to BI by involving business users in the creation and maintenance."Rapid access to business intelligence is essential to compete and thrive in today's insurance industry," said Srini Venkatasantham, vice president, Product Strategy, Oracle Insurance. "The adaptive data modeling approach of Oracle Insurance Insight 7.0, combined with the insurance-specific data model, offers global insurance companies a faster, easier way to get the intelligence they need to make better-informed business decisions." New Features in Oracle Insurance 7.0 include:"Adaptive Data Modeling" via the new warehouse palette: Gives business users the power to configure lines of business via an easy-to-use warehouse palette tool. Oracle Insurance Insight then automatically creates data warehouse elements - such as line-specific database structures and extract-transform-load (ETL) processes -speeding up time-to-value for BI initiatives. Out-of-the-box insurance models or create-from-scratch option: Includes pre-built content and interfaces for six Property and Casualty (P&C) lines. Additionally, insurers can use the warehouse palette to deploy any and all P&C or General Insurance lines of business from scratch, helping insurers support operations in any country.Leverages Oracle technologies: In addition to Oracle Business Intelligence Enterprise Edition, the solution includes Oracle Database 11g as well as Oracle Data Integrator Enterprise Edition 11g, which delivers Extract, Load and Transform (E-L-T) architecture and eliminates the need for a separate transformation server. Additionally, the expanded Oracle technology infrastructure enables support for Oracle Exadata. Martina Conlon, a Principal with Novarica's Insurance practice, and author of Business Intelligence in Insurance: Current State, Challenges, and Expectations says, "The need for continued investment by insurers in business intelligence capabilities is widely understood, and the industry is acting. Arming the business intelligence implementation with predefined insurance specific content, and flexible and configurable technology will get these projects up and running faster."Learn moreTo see a demo of the Oracle Insurance Insight system, click hereTo read the press announcement, click here

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• Who Are the BI Users in Your Neighborhood?

  - by Brian Dayton

  Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience.  My thoughts brought up more questions than answers such as: Context: -          HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? -          WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? -          WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: -          DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? -          HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.?   Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as  a bolt-on...or an integrated part of your daily enterprise processes?

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• Innovation and the Role of Social Media

  - by Brian Dirking

  A very interesting post by Andy Mulholland of CAP Gemini this week – “The CIO is trapped between the CEO wanting innovation and the CFO needing compliance” – had many interesting points: “A successful move in one area won’t be recognized and rapidly implemented in other areas to multiply the benefits, or worse unsuccessful ideas will get repeated adding to the cost and time wasted. That’s where the need to really address the combination of social networking, collaboration, knowledge management and business information is required.” Without communicating what works and what doesn’t, the innovations of our organization may be lost, and the failures repeated. That makes sense. If you liked Andy Mulholland’s blog post, you need to hear Howard Beader’s presentation at Enterprise 2.0 Conference on innovation and the role of social media. (Howard will be speaking in the Market Leaders Session at 1 PM on Wednesday June 22nd). Some of the thoughts Howard will share include: • Innovation is more than just ideas, it’s getting ideas to market, and removing the obstacles that stand in the way • Innovation is about parallel processing – you can’t remove the obstacles one by one because you will get to market too late • Innovation can be about product innovation, but it can also be about process innovation This brings us to Andy’s second issue he raises: "..the need for integration with, and visibility of, processes to understand exactly how the enterprise functions and delivers on its policies…" Andy goes on to talk about this from the perspective of compliance and the CFO’s concerns. And it’s true: innovation can come both in product innovation, but also internal process innovation. And process innovation can have as much impact as product innovation.  New supply chain models can disrupt an industry overnight. Many people ignore process innovation as a benefit of social business, because it is perceived as a bottom line rather than top line impact. But it can actually impact your top line by changing your entire business model. Oracle WebCenter sits at this crossroads between product innovation and process innovation, enabling you to drive go-to-market innovations through internal social media tools, removing obstacles in parallel, and also providing you deep insight into your processes so you can identify bottlenecks and realize whole new ways of doing business. Learn more about how at the Enterprise 2.0 Conference, where Oracle will be in booth #213 showing Oracle WebCenter and Oracle Fusion Applications.

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• Coherence Special Interest Group: First Meeting in Toronto and Upcoming Events in New York and Calif

  - by [email protected]

  The first meeting of the Toronto Coherence Special Interest Group (TOCSIG). Date: Friday, April 23, 2010 Time: 8:30am-12:00pm Where: Oracle Mississauga Office, Customer Visitation Center, 110 Matheson Blvd. West, Suite 100, Mississauga, ON L5R3P4 Cameron Purdy, Vice President of Development (Oracle), Patrick Peralta, Senior Software Engineer (Oracle), and Noah Arliss, Software Development Manager (Oracle) will be presenting. Further information about this event can be seen here   The New York Coherence SIG is hosting its seventh meeting. Date: Thursday, Apr 15, 2010 Time: 5:30pm-5:45pm ET social and 5:45pm-8:00pm ET presentations Where: Oracle Office, Room 30076, 520 Madison Avenue, 30th Floor, Patrick Peralta, Dr. Gene Gleyzer, and Craig Blitz from Oracle, will be presenting. Further information about this event can be seen here   The Bay Area Coherence SIG is hosting its fifth meeting. Date: Thursday, Apr 29, 2009 Time: 5:30pm-5:45pm PT social and 5:45pm-8:00pm PT presentations Where: Oracle Conference Center, 350 Oracle Parkway, Room 203, Redwood Shores, CA Tom Lubinski from SL Corp., Randy Stafford from the Oracle A-team, and Taylor Gautier from Grid Dynamics will be presenting Further information about this event can be seen here   Great news, aren't they? 

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• Getting UPK data into Excel

  - by maria.cozzolino(at)oracle.com

  Did you ever want someone to review your UPK outline outside of the Developer? You can send your outline to an Excel report, which can be distributed through email. Depending on how much additional data you want with your outline, there are two ways you can do this task. Basic data: • You can print a listing of all the items in the outline. • With your outline open, choose File/Print... • Choose the "Save document as" command on the right, and choose Excel (or xlsx). • HINT: If you have not expanded your entire outline, it's faster to use the commands in Developer to expand the entire outline. However, you can expand specific sections by clicking on them in the print preview. • NOTE: If you have the Details view displayed rather than the Player view, you can print all the data that appears in that view. Advanced data: If you desire a more detailed report, you can use the HP Quality Center publishing style, which also creates an Excel file. This style contains a default set of fields for use with Quality Center, but any of the metadata fields can be added to the report, and it can be used for more than just importing into HP Quality Center. To add additional columns to the HP Quality Center publishing style: 1. Make a copy of the publishing style. This process ensures that you have a good copy to revert to if something goes wrong with your customizations, and also allows you to keep your modifications when the software is upgraded. 2. Open the copy of the columnspec.xml file in your favorite XML editor - I use notepad. (This file is located in a language-specific folder in the HP Quality Center publishing style.) 3. Scroll down the columnspec file until you find the column to include. All the metadata fields that can be added to the report are listed in the columnspec file - you just need to tell the system to include the columns. 4. You will see a series of sections like this: 5. Change the value for "col export" to "yes". This will include the column in the Excel file. 6. If desired, change the value for "Play_ModesColHeader" to be whatever name you wish to appear in the Excel column heading. 7. Save the columnspec file. 8. Save the publishing style package. Now, when you publish for HP Quality Center, you will see your newly added columns. You can refer to the section on Customizing HP Quality Center Output in the Content Deployment Guide for additional customization details. Happy customization! I'd be interested in hearing what other uses you have for Excel reporting. Wishing you and yours a happy and healthy New Year! ~~Maria Cozzolino, Manager of Software Requirements and UI

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• ASP.NET Localization: Enabling resource expressions with an external resource assembly

  - by Brian Schroer

  I have several related projects that need the same localized text, so my global resources files are in a shared assembly that’s referenced by each of those projects. It took an embarrassingly long time to figure out how to have my .resx files generate “public” properties instead of “internal” so I could have a shared resources assembly (apparently it was pretty tricky pre-VS2008, and my “googling” bogged me down some out-of-date instructions). It’s easy though – Just change the “Custom Tool” to “PublicResXFileCodeGenerator”:    …which can be done via the “Access Modifier” dropdown of the resource file designer window:   A reference to my shared resources DLL gives me the ability to use the resources in code, but by default, the ASP.NET resource expression syntax: <asp:Button ID="BeerButton" runat="server" Text="<%$ Resources:MyResources, Beer %>" />   …assumes that your resources are in your web site project.   To make resource expressions work with my shared resources assembly, I added two classes to the resources assembly: 1) a custom IResourceProvider implementation:   1: using System; 2: using System.Web.Compilation; 3: using System.Globalization; 4:   5: namespace DuffBeer 6: { 7: public class CustomResourceProvider : IResourceProvider 8: { 9: public object GetObject(string resourceKey, CultureInfo culture) 10: { 11: return MyResources.ResourceManager.GetObject(resourceKey, culture); 12: } 13:   14: public System.Resources.IResourceReader ResourceReader 15: { 16: get { throw new NotSupportedException(); } 17: } 18: } 19: }   2) and a custom factory class inheriting from the ResourceProviderFactory base class:   1: using System; 2: using System.Web.Compilation; 3:   4: namespace DuffBeer 5: { 6: public class CustomResourceProviderFactory : ResourceProviderFactory 7: { 8: public override IResourceProvider CreateGlobalResourceProvider(string classKey) 9: { 10: return new CustomResourceProvider(); 11: } 12:   13: public override IResourceProvider CreateLocalResourceProvider(string virtualPath) 14: { 15: throw new NotSupportedException(String.Format( 16: "{0} does not support local resources.", 17: this.GetType().Name)); 18: } 19: } 20: }   In the “system.web / globalization” section of my web.config file, I point the “resourceProviderFactoryType" property to my custom factory:   <system.web> <globalization culture="auto:en-US" uiCulture="auto:en-US" resourceProviderFactoryType="DuffBeer.CustomResourceProviderFactory, DuffBeer" />   This simple approach met my needs for these projects , but if you want to create reusable resource provider and factory classes that allow you to specify the assembly in the resource expression, the instructions are here.

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• Virtualization in Solaris 11 Express

  - by lynn.rohrer(at)oracle.com

  In Oracle Solaris 10 we introduced Oracle Solaris Containers -- lightweight virtual application environments that allow you to consolidate your Oracle Solaris applications onto a single Oracle Solaris server and make the most of your system resources.The majority of our customers are now using Oracle Solaris Containers on their enterprise systems for applications ranging from web servers to Oracle Database installations. We can also make these Containers highly available with Oracle Solaris Cluster, the industry's first virtualization-aware enterprise cluster product. Using Oracle Solaris Cluster you can failover applications in a Container to another Container on a single system or across systems for additional availability.We've added significant features in Oracle Solaris 11 Express to improve and extend the Oracle Solaris Zone model:Integration of Zones with our new Solaris 11 packaging system (aka Image Packaging System) to provide easy software updates within a zoneSupport for Oracle Solaris 10 Zones to run your Solaris 10 applications unaltered on an Oracle Solaris 11 Express systemIntegration with the new Oracle Solaris 11 network stack architecture (more on this in a future blog post)Improved observability with the zonestat management interface and commandsDelegated administration rights for owners of individual non-global zonesTight integration with Oracle Solaris ZFS to allow dedicated datasets per zoneWith ZFS as the default file system we can now provide easy to manage Boot Environments for zonesThis quick summary is just to whet your appetite to learn more about Oracle Solaris 11 Express Zones enhancements. Fortunately we can serve a full meal at the Oracle Solaris 11 Express Technology Spotlight on Virtualization page on the Oracle Technical Network.

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• Interview with Tim Danaher - Editor of Retail Week

  - by sarah.taylor(at)oracle.com

  Last week I caught up with Tim Danaher from Retail Week about the judging process for the Oracle Retail Week Awards.  It was great to get Tim's perspective on the retail industry and his thoughts on emerging trends in the entries this year.   The Oracle Retail Week Awards are going to be very exciting this year and I'm very priviledged to be presenting awards to winners again.  The awards ceremony is on March 17th - if you're coming then I look forward to seeing you there. 

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• Oracle Database Machine and Exadata Storage Server

  - by jean-marc.gaudron(at)oracle.com

  Master Note for Oracle Database Machine and Exadata Storage Server (Doc ID 1187674.1)This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Exadata and Oracle Database Machine environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories: • Database Machine and Exadata Storage Server Concepts and Overview• Database Machine and Exadata Storage Server Configuration and Administration• Database Machine and Exadata Storage Server Troubleshooting and Debugging• Database Machine and Exadata Storage Server Best Practices• Database Machine and Exadata Storage Server Patching• Database Machine and Exadata Storage Server Documentation and References• Database Machine and Exadata Storage Server Known Problems• ASM and RAC Documentation• Using My Oracle Support Effectively

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• Gestire la relazione con il fornitore: strategie, processi, strumenti

  - by antonella.buonagurio(at)oracle.com

  Si é svolto il 3 Marzo un interessante incontro sul tema delle relazioni fra fornitori ed ufficio acquisti. Cesare Businelli , Direttore Generale Italia dell' European Institute of Purchasing Management ha illustrato, in un tempo purtoppo inferiore al necessario, come gestire le relazioni e la collaborazione con i fornitori strategici per creare valore, portando numerosi esempi di successo e stimolando l'uditorio, composto dai responsabili acquisti di piu di 20 aziende. A seguire Lino Campofiorito - Procurement Solutions Sales Consultant di Oracle ha illustrato alcune delle soluzioni informatiche a supporto. Qui potrete trovare le slides. Al termine dell'incontro molte domande per i relatori a conferma dell'interesse del tema.  Oracle Procurement Channel View more presentations from antobng82.

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• Gartner PCC Summit, Baltimore - Oracle's Take

  - by [email protected]

  Back from last week's trip to the Gartner PCC Summit in Baltimore, Andy MacMillan and Ajay Gandhi share their impressions of the conference. According to Andy and Ajay: Interest in the sector is increasing - attendance at this year's conference was up by more than 50 percent The discussion at the conference this year shifted from a focus on what the tools are to how the tools can transform organizations and help build businesses Conference attendees were interested in taking a platform approach and looking to bring multiple tools together to solve problems and simplify business processes. If you are interested in learning more about the Bureau of Indian Affairs' deployment showcased in Ajay's session at the Gartner PCC Summit, come back soon - a detailed post is on its way.

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• Presentaciones del Customers Day sobre E-Business Suite

  - by [email protected]

  Ya están disponibles las presentaciones del Customers Day sobre E-Business Suite, celebrado el pasado 10 de marzo de 2010. En ellas se tratan temas como la política de soporte de por vida de Oracle, la Release 12 del software, las Aplicaciones Analíticas Preconstruidas e Hyperion. Presentacion EBS Customers Day 1 Lifetime SupportView more presentations from oracledirect. Presentacion EBS Customers Day 2 Vision R12View more presentations from oracledirect. Presentacion EBS Customers Day 3 Casos de Exito R12View more presentations from oracledirect. Presentacion EBS Customers Day 4 Aplicaciones Analiticas PreconstruidasView more presentations from oracledirect. Presentacion EBS Customers Day 5 HyperionView more presentations from oracledirect.

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• Why Oracle Delivers More Value than IBM in Data Integration Solutions

  - by irem.radzik(at)oracle.com

  For data integration projects, IT organization look for a robust but an easy-to-use solution, which simplifies enterprise data architecture while providing exceptional value-- not one that adds complexity and costs. This is a major challenge today for customers who are using IBM InfoSphere products like DataStage or Change Data Capture. Whereas, Oracle consistently delivers higher level value with its data integration products such as Oracle Data Integrator, Oracle GoldenGate. There are many differentiators for Oracle's Data Integration offering in comparison to IBM. Here are the top five: Lower cost of ownership Higher performance in both real-time and bulk data movement Ease of use and flexibility Reliability Complete, Open, and Integrated Middleware Offering Architectural differences between products contribute a great deal to these differences. First of all, Oracle's ETL architecture does not require a middle-tier transformation server, something IBM does require. Not only it costs more to manage an additional transformation server including energy costs, but it adds a performance bottleneck as well. In addition, IBM's data integration products are complex and often require lengthy professional services engagements to integrate. This translates to higher costs and delayed time to market. Then there's the reliability factor. Our customers choose Oracle GoldenGate over IBM's InfoSphere Change Data Capture product because Oracle GoldenGate is designed for mission-critical systems that require guaranteed data delivery and automatic recovery in case of process interruptions. On Thursday we will discuss these key differentiators in detail and provide customer examples that chose Oracle over IBM in data integration projects. Join us on Thursday Feb 10th at 11am PT to learn how Oracle delivers more value than IBM in data integration solutions.

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• Real or False Recovery? Economic 'tea-leaves'

  - by [email protected]

  "Information-technology is allowing the city's economy to speak to us in lots of different ways," Mr. Egan said. "We just need to find new ways of listening." Source: "New Way to Read Economy" WSJ_ARTICLE  April 8th, Carli Tuna, Blog by ARC's Steve Banker Apr 12, 2010 Alan Greenspan used cardboard box purchases and other 'source-commodity' indicators. The Carli Tuna WSJ article said that truck diesel fuel sales are a reliable indicator. What factor do you and your company use as future forward indicators? .. is it quotes, perhaps calls into the call center or sales activity?  Is your business moving to the internet and your supply chain driven by your iStore?  How do your distributors, retailers and supply chain partners provide the 'side-line' signals to you to either ramp up or contract production? With competition being only one click away, organizations need to know with higher degrees of certainty, what the econmic 'tea-leaves' are telling us and how firms need to react with production and shipping forecasts.  Firms using the latest forecasting and supply chain analytical (Bus.Intelligence) tools and technologies appear to be leading their markets "Had we been aware of that data in 2008," Mr. Leamer said, "we would have made a different call." .        

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• Configuring Request-Reply in JMSAdapter

  - by [email protected]

  Request-Reply is a new feature in 11g JMSAdapter that helps you achieve the following:Allows you to combine Request and Reply in a single step. In the prior releases of the Oracle SOA Suite, you would require to configure two distinct adapters. Performs automatic correlation without you needing to configure BPEL "correlation sets". This would work seamlessly in Mediator and BPMN as well.In order to configure the JMSAdapter Request-Reply, please follow these steps:1) Drag and drop a JMSAdapter onto the "External References" swim lane in your composite editor. 2) Enter default values for the first few screens in the JMS Adapter wizard till you hit the screen where the wizard prompts you to enter the operation name. Select "Request-Reply" as the "Operation Type" and Asynchronous as "Operation Name".3) Select the Request and Reply queues in the following screens of the wizard. The message will be en-queued in the "Request" queue and the reply will be returned in the "Reply" queue. The reason I have used such a selector is that the back-end system that reads from the request queue and generates the response in the response queue actually generates more than one response and hence I must use a filter to exclude the unwanted responses.4) Select the message schema for request as well as response. 5) Add an <invoke> activity in BPEL corresponding to the JMS Adapter partner link. Please note that I am setting an additional header as my third-party application requires this.6) Add a <receive> activity just after the <invoke> and select the "Reply" operation. Please make sure that the "Create Instance" option is unchecked.Your completed BPEL process will something like this:

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• Get to Know a Candidate (16 of 25): Stewart Alexander&ndash;Socialist Party USA

  - by Brian Lanham

  DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Alexander is an American democratic socialist politician and a resident of California. Alexander was the Peace and Freedom Party candidate for Lieutenant Governor in 2006. He received 43,319 votes, 0.5% of the total. In August 2010, Alexander declared his candidacy for the President of the United States with the Socialist Party and Green Party. In January 2011, Alexander also declared his candidacy for the presidential nomination of the Peace and Freedom Party. Stewart Alexis Alexander was born to Stewart Alexander, a brick mason and minister, and Ann E. McClenney, a nurse and housewife.  While in the Air Force Reserve, Alexander worked as a full-time retail clerk at Safeway Stores and then began attending college at California State University, Dominguez Hills. Stewart began working overtime as a stocking clerk with Safeway to support himself through school. During this period he married to Freda Alexander, his first wife. They had one son. He was honorably discharged in October 1976 and married for the second time. He left Safeway in 1978 and for a brief period worked as a licensed general contractor. In 1980, he went to work for Lockheed Aircraft but quit the following year.  Returning to Los Angeles, he became involved in several civic organizations, including most notably the NAACP (he became the Labor and Industry Chairman for the Inglewood South Bay Branch of the NAACP). In 1986 he moved back to Los Angeles and hosted a weekly talk show on KTYM Radio until 1989. The show dealt with social issues affecting Los Angeles such as gangs, drugs, and redevelopment, interviewing government officials from all levels of government and community leaders throughout California. He also worked with Delores Daniels of the NAACP on the radio and in the street. The Socialist Party USA (SPUSA) is a multi-tendency democratic-socialist party in the United States. The party states that it is the rightful continuation and successor to the tradition of the Socialist Party of America, which had lasted from 1901 to 1972. The party is officially committed to left-wing democratic socialism. The Socialist Party USA, along with its predecessors, has received varying degrees of support, when its candidates have competed against those from the Republican and Democratic parties. Some attribute this to the party having to compete with the financial dominance of the two major parties, as well as the limitations of the United States' legislatively and judicially entrenched two-party system. The Party supports third-party candidates, particularly socialists, and opposes the candidates of the two major parties. Opposing both capitalism and "authoritarian Communism", the Party advocates bringing big business under public ownership and democratic workers' self-management. The party opposes unaccountable bureaucratic control of Soviet communism. Alexander has Ballot Access in: CO, FL, NY, OH (write-in access in: IN, TX) Learn more about Stewart Alexander and Socialist Party USA on Wikipedia.

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• Stir Trek: Iron Man Edition Recap and Photos

  - by Brian Jackett

  If you’ve noticed my blogging activity has reduced in frequency and technical content lately it’s primarily due to all of the conferences I’ve been attending, speaking at, or planning in the past few months.  This past Friday myself and six other dedicated individuals put on Stir Trek: Iron Man Edition as the culmination of a few months of hard work.  For those unfamiliar, Stir Trek is a web developer conference that was founded last year as an event to showcase content from Microsoft’s MIX conference and end the day with a private showing of the then just-released Star Trek movie.  This year’s conference expanded from 2 to 4 content tracks and upped the number of tickets from 350 to 600.  Even more amazing was the fact that we had 592 people show up day of the event for the lowest drop-off percentage of any conference I’ve been to before.   Nerd Dinner and Swag Bags     The night before Stir Trek: Iron Man Edition we hosted a nerd dinner at the Polaris Shopping mall food court with about 30 in attendance.  Nerd dinners are a great time to meet others passionate about technology and socialize before the whirlwind of the conference hits.  After the nerd dinner 20+ volunteers headed to the conference location and helped us stuff swag bags.  This in and of itself was a monumental task of putting together 600 swag bags with numerous leaflets, sponsor items, and t-shirts.  A big thanks goes out to all who assisted us that night so that we could finish in just under 2 hours instead of taking all night.  My sleep schedule also thanks you. Morning of Stir Trek     After getting a decent amount of sleep I arrived at Marcus Crosswoods theater at 6am to begin setting up for the day.  Myself and Jody Morgan were in charge of registration so we got tables set up, laid out swag bags, and organized our volunteer crew to assist with checking-in attendees.  Despite having 600+ people registration went fairly smoothly and got the day off to a great start.  I especially appreciated the 3+ cups of coffee from Crimson Cup, a local coffee shop.  For any of you that know me you’ll know that I rarely drink coffee except a few times a year when I really need the energy, so that says a lot about how good their coffee is.   Conference Starts     Once registration was completed the day kicked off with Molly Holzschlag keynoting.  Unfortunately Molly suffered from an ear infection and wasn’t able to fly so she had a virtual keynote and a session later in the day.  I was working behind the scenes on various tasks so I was only able to drop in very briefly on the keynote and rest of the morning sessions.  Throughout the day I tried to grab at least 1 or 2 pics of each presenter.  See my album below for the full set of pics.      For lunch we ordered around 150 pizzas from Mellow Mushroom, a local pizza place (notice the theme of supporting local businesses.)  Early on we were concerned about Mellow Mushroom being able to supply that many pizzas and get them delivered (still hot) to the theater, but they did an excellent job day of the event.  I wish I had gotten some pictures of the old school VW van they delivered the pizza in, but I was just a bit busy running around trying to get theaters ready for lunch.  We had attendees from last year who specifically requested that we have Mellow Mushroom supply lunch this year and I’m glad everything worked out being able to use them again.     During the afternoon I was able to attend a few sessions and hear some great content from various speakers.  It was also nice to just sit down and get off my feet for a bit.  After the last sessions the day concluded with a raffle.  There were a few logistical and technical issues that hampered our ability to smoothly conduct the raffle.  To those of you that agree the raffle wasn’t the smoothest experience I would like to say that the Stir Trek planning committee has already begun meeting to discuss ways of improving the conference for next year.  We are also accepting feedback (both positive and negative) at the following link: click here.  If you don’t wish to use the Joind In site you can also email me directly and I’ll be sure to pass along the feedback.   Iron Man 2 Movie     Last but not least, what Stir Trek event would be complete without the feature movie.  This year’s movie was Iron Man 2.  The theater had some really cool props and promotions (see pic below) for the movie.  I really enjoyed Iron Man 2, but I would recommend brushing up on the Iron Man comics and Marvel’s plans for future movies to understand some of the plot elements that come up.  Also make sure you stay through to the end of the movie credits to see a sneak peak of something special, that’s all I’ll say. Conclusion     Again a big thanks goes out to all of the speakers, sponsors, attendees, movie theater staff, volunteers, and everyone else involved in making this event great.  Also big thanks to my fellow Stir Trek planning committee members: Jeff Blankenburg, Matt Casto, Carey Payette, Jody Morgan, Rick Kierner, and Sarah Dutkiewitcz.  I am grateful for everything I learned while helping plan this event and look forward to being involved again next year.  For those interested we are currently targeting Thor as our movie theme for 2011 and then The Avengers for 2012.  These are tentative based on release dates that could shift as we get closer, but for now look solid.   Photos Pics on Facebook (includes tagging)     Stir Trek: Iron Man Edition photos on Facebook Pics on Live site (higher res)      View Full Album         -Frog Out

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