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• Localized database for customers

  - by Jim

  The company I work for, has just moved to AWS - and currently they have one very large central database with the instance currently located in America. However, one of their clients has requested that all of their data is held in the EU. So creating an AWS instance in Ireland isn't a problem, the problem is the database and how to manage it. We were considering having another database that runs in the EU for European customers, and use a different primary key step, so that the primary keys will never conflict in case the two locations need to be merged in the future. The problem is, if we have a customer that uses our system in both America, and the EU we would have to create 2 accounts for that user, and reporting across both regions would not be possible as the connection time would be too high. Is there an alternative to set this up?

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• SCO Unix - finding and pulling data

  - by lxlxlxl

  We recently acquired a company that was running a legacy application on a SCO Unix box. I can tell that the app is running off of http, but its reporting and data export functions are limited and I'd like to find a master db or data source on the box that maybe I can migrate into something more useful. Any ideas how I could possibly find that? Would there be something in apache or startup scripts that might point to a master db? do Unix applications have standard data source locations? I'm not sure if I'm wording this right so apologies in advance.

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• Windows authenticated users have lost access to master (default) database

  - by Rob Nicholson

  Something very strange has occurred on our production SQL database. Users connecting via Windows authentication appear to have lost all access to the master database. By default, all logins have the default database set to master. So when you connect using SQL Server management studio, they get the error: "Cannot open user default database. Login failed error 4064". What's also worrying is that we have a group called "COMPANY - SQL Administrator" which has sysadmin rights and users in this group also get the same error. Worse, they don't appear to be system administrators anymore... If they change their default database to something else, they can connect and then work on the database, it's just the master database that is problematic. I'm not even sure by what mechanism windows authenticated users get access to the master database. Is it something hard coded in or some property that's got changed? Any ideas? Cheers, Rob.

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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• How do I find out what a Spam Custom Rule is?

  - by SoaperGEM

  We use a Barracuda Spam Filter at work, and we also provide a mass emailing program to some of clients that send out newsletters. Lately one of them's been composing his latest company newsletter and has been trying to send preview messages to himself, but they've actually been quarantined by Barracuda as potential spam, even though they aren't. I can see the breakdown of the spam scoring headers in Barracuda, but I'm not sure what certain rules mean. Here's the breakdown: pts rule name description ---- ---------------------- -------------------------------------------------- 0.00 FUZZY_CPILL BODY: Attempt to obfuscate words in spam 2.21 HTML_IMAGE_ONLY_24 BODY: HTML: images with 2000-2400 bytes of words 0.00 HTML_MESSAGE BODY: HTML included in message 0.50 BSF_SC0_SA_TO_FROM_ADDR_MATCH Sender Address Matches Recipient Address 1.00 BSF_SC0_SA392f Custom Rule SA392f What is "Custom Rule SA392f"? Where do I find descriptions of these custom rules? And what does "images with 2000-2400 bytes of words" mean? Is that referring to the file size of the image, or something about the attributes on the <img> tag?

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• Workflow: suggest a versioning and file control for Designer and Developer

  - by Pennf0lio

  Our company are having hard time managing project files and managing versions of PSD, HTML, PHP, and CSS files. Can anyone recommend a good software or workflow to handle files and versions. Here's my common scenario: I work for a project in my computer, it could be a Website mockup or a coding project. I then save all the files locally in my workstation. I'll then upload all the project files in the server connected in our network to have a backup. In my files, I usually append a "r1" for revisions, like "WebsiteMockup_r1" or "WebsiteMockup_r2". I need somehow to synchronize all my local files to the server and have some versions options.

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• How to choose which fields are available via LDAP from an Active Directory

  - by Felix Eve

  I'm using PHP to do an ldap search and then pull the attributes out using ldap_get_attributes. This returns an array of data (that can be seen here) however there are some fields that are missing such as Organization Title, department, company, address and telephone number. How to I make these fields available? There is a similar question here: http://www.petri.co.il/forums/showthread.php?t=15227 I've followed the steps outlined there an tried changing some access permissions but am not really sure what I'm doing and can't see any permissions that directly relate to the fields that I can see when I edit a user in the "Active Directory Users Computers" window. I am a PHP developer, not a Windows server administrator so am finding configuring an AD rather challenging so please don't assume any level of knowledge about AD. I've asked the same question on stack exchange but understand this is a more relevant place to ask.

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• How do you get around security warnings when redirecting AppData?

  - by Oliver Salzburg

  I've recently set up folder redirection for my user profile in a domain. For now, I've redirected AppData, Desktop, Pictures, Documents and Favorites. So far, so good. But now I've noticed a quite disturbing side effect of the whole thing. Whenever I click any of my pinned elements on the task bar, I get the following warning: The shortcuts get synced as well and are no longer trusted. They're located at \\DFS\UserData\Profiles\OliverSalzburg\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar That seems like it could be a problem when rolling it out to the whole company.

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• Seamlessly Authenticate with a Secondary Active Directory Server (when primary is down)

  - by LonnieBest

  How do you get workstations to (seamlessly) authenticate with a secondary Active Directory server when the primary one is down? Background: I added a secondary Active Directory server to a company's network, hoping that it would do authentication in the event that the primary Active Directory server was down. Although, the Secondary Active Directory server seems to be replicating correctly, authentication doesn't occur while rebooting the primary Active Directory server. Do I have a misunderstanding regarding the role of a secondary Active Directory server, or are there additional settings I must set to get the workstations to authenticate with it when the primary is down?

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• How to show disconnect network drives

  - by Jake

  Windows 7 and Vista laptops in my company domain has network drives set up by Win2k8 Server GPO. Normally, when the laptops has ethernet cable plugged in before boot, the network drives connect and appear as expected at the end of startup sequence. However, when the laptop has ethernet cable unplugged, the network drives are not connected, which is fine, but the disconnected icons disappear as well. i.e. the drives are not set up. At the end of the startup sequence, upon reaching desktop, the wireless adapters will connect to the network and the laptop will be able to find the network drive. Hence I want the drives to be setup nonetheless, so that the next attempt to connect, say, via a desktop shortcut, will reestablish the network drive connection. How can this be done?

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• Fast, reliable data transfers from/to China

  - by Nils

  We are a small company and we will need to transfer rather large amounts of data (10GB+ each time) between Europe and China in the near future. As many may have experienced, Internet connections to or from China can be rather unreliable and slow at times without any apparent reason. For example, while sending data to China via FTP generally works well, it can be painfully slow in the other direction. Currently, we are investigating new ways to have high transfer rates in both directions. So far we have tried: FTP (see above) FTP over VPN services (generally slower than direct connections) F2F (like Retroshare or Freenet - slow!!) Aspera (fast but expensive!) BitTorrent (unreachable end nodes, b/c of firewalls which we must not configure) We would like to try: Cloud storage (e.g. Amazon S3, Google Storage) - are those services always and reliably reachable from inside China? Point-to-Point VPN (currently not possible, b/c of the network, see above) I'd be especially grateful to hear from people who have already dealt with this kind of problem before.

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• Why are default spamassassin rules not being applied to emails we generate?

  - by Chance

  My company uses a standalone spam-assassin install to test marketing emails, however, mail originating from us does not seem to run the full gamut of test. For example, Spam assassin has a default rule that flags messages that contain the phrase Dear [Something], and it properly flags spam that I feed it.It does not, however, apply that same rule to in house email I send it. Is it possible that spam assassin has white-listed us somehow, perhaps because the mail originates in the same domain as the server or receiver? I believe most of the recent spamassassin questions have been mine, so thanks for bearing with me as I figure this out! Chance EDIT Details on our SA setup: We are piping the emails into the CL with spamc -R < test_email.eml Identical results testing as root or a user, no user_prefs file

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• Looking at desktop virtualization, but some users need 3D support. Is HP Remote Graphics a viable solution?

  - by Ryan Thompson

  My company is looking at desktop virtualization, and are planning to move all of the desktop compute resources into the server room or data center, and provide users with thin clients for access. In most cases, a simple VNC or Remote Desktop solution is adequate, but some users are running visualizations that require 3D capability--something that VNC and Remote Desktop cannot support. Rather than making an exception and providing desktop machines for these users, complicating out rollout and future operations, we are considering adding servers with GPUs, and using HP's Remote Graphics to provide access from the thin client. The demo version appears to work acceptably, but there is a bit of a learning curve, it's not clear how well it would work for multiple simultaneous sessions, and it's not clear if it would be a good solution to apply to non-3D sessions. If possible, as with the hardware, we want to deploy a single software solution instead of a mishmash. If anyone has had experience managing a large installation of HP Remote Graphics, I would appreciate any feedback you can provide.

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• postfix, webmin installed. whats next?

  - by Johnny Craig

  Im trying to get imap running and dont know the problem. i a developer, not a network guy.( our network guy left) we had postfix installed already for outgoing mail on 8 domains. we only had incoming on 1 domain. but that mail server is located on a different ip. now we want incoming on another domain, but we dont want it on another ip, we want it on the same ip as the website itself. I installed dovecot today because my hosting company said i needed it. it seems to run fine. do i need dovecot AND postfix? or are they the same thing? dovecot does not show up anywhere in webmin what i cant seem to figure out how to do is add a user email so i can try to telnet in on port 143. i think i have evrything installed, just need the next step.... sorry for the newb question

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• Setting up Kerberos SSO in Windows 2008 network

  - by Arturs Licis

  We recently introduced Kerberos (SPNEGO) Single Sign-on in our web-portal, and tested it on a Windows network with Windows 2003 domain controller. Now, trying to test it on Windows 2008 R2 controlled network, SSO just doesn't work due to defective tokens. Up to the moment I was pretty sure that there's something wrong about environment and that were NTLM tokens. We double checked IE settings etc, but nothing helped. Then we checked the following settings for both users (logged on a client test-machine, and the one used as a Service Principal): This account supports Kerberos AES 128 bit encryption. This account supports Kerberos AES 256 bit encryption. .. and error message changed to ' GSSException: Failure unspecified at GSS-API level (Mechanism level: Encryption type AES256CTS mode with HMAC SHA1-96 is not supported/enabled) It makes me think that Internet Explorer receives Kerberos tokens at all times, and there's just some configuration missing, or it was ktpass.exe to be incorrectly executed. Here's how ktpass.exe was invoked: C:ktpass /out portal1.keytab /mapuser USER /princ HTTP/PCNAME@EU.COMPANY.COM /pass *

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• How to connect MySQL database of local server in NetBeans 7.0.1 ( windows)?

  - by diEcho

  Hello All, I am using NetBeans IDE 7.0.1 on Windows 7 very first time for my php. Actually in my company there is a local server ( 192.168.1.99) where all projects resides and we access phpmyadmin of that local server, Although I have added my project folders with NetBeans (this was also very hectic) but now I am having problem to connect database of my local server as I can see 192.168.1.99/phpmyadmin through my browser. I have set below value Server Host : localhost, Server port number : 3306, Administrator username : keshav Administrator password : ****** and when i click on connect, a popup error windows appears with below text Unable to connect to the MySQL server: org.netbeans.api.db.explorer.DatabaseException: org.netbeans.api.db.explorer.DatabaseException: java.sql.SQLException: Access denied for user 'keshav'@'localhost' (using password: YES). The server may not be running or your MySQL connection properties may not be set correctly. Do you want to edit your MySQL connection properties? Please help me out. Thanks

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• Web application design with distributed servers

  - by Bonn

  I want to build a web application/server with this structure: main-server sub-server transaction-server (create, update, delete) view-server (view, search) authentication-server documents-server reporting-server library-server e-learning-server The main-server acts as host server for sub-server. I can add many sub-servers and connect it to main-server (via plug-play interface maybe), then it can begin querying data from another sub-servers (which has been connected to the main-server). The sub-servers can be anywhere as long as connected to internet. The main-server can manage all sub-servers which are connected to it (query data, setting permission between sub-servers, etc). The purpose is simple, the web application will be huge as the company grows, so I want to distribute it into small connected plug-able servers. My question is, does the structure above already have a standardized method? or are there any different views? what are the technologies needed? I need a lot of researches before the execution plan begin. thanks a lot.

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• SSL Certificates, two-way authentication and loadbalancers

  - by 5arx

  We're looking to implement two-way authentication with client certificates for a privileged subset of our application users. The idea will be that if a certificate is detected the user will be asked for an additional password/PIN and that will be used to verify the certificate and user. Ordinary users will continue to authenticate themselves via the standard login mechanism. Our production environment (hosted by a well-known company) comprises load-balanced application servers and I'm unclear as to how this set-up will handle the certificates and I'm not certain if there are any pitfalls I should be aware of. I would very appreciate some thoughts, comments or real-world advice on the subject.

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• How do I set up a one way trust when some DCs are firewalled off from each other?

  - by makerofthings7

  I have two Windows 2008 forests in Win2003 mode and I need to set up a one way trust between them. The validation button in Domains And Trusts works in one forest but not in the other. I think this is because not all DCs can see all the other DCs. I'm not sure if I need to set up the hosts file, so I did so with company.com in the respective domain along with the relevant DC. (do I need _msdcs _tcp zones etc) How do I set up a one way trust when some DCs are firewalled off from each other?

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• Putting a Windows DC, Exchange in a DMZ

  - by blsub6

  I have one guy at my company telling me that I should put FF:TMG in between my main Internet-facing firewall (Cisco 5510) and put my Exchange server and DC on the internal network. I have another guy telling me that I should put the Exchange server and DC in a DMZ I don't particularly like the idea of having my mailboxes and DC's usernames/passwords in a DMZ and I think that Windows authentication would require me opening up so many ports between my DMZ and my internal network that it would be a moot point to have it out there anyways. What are some thoughts? How do you have it set up?

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• Experience with MQ File Transfer Edition?

  - by mfinni

  We've got several processes that move files across servers - SFTP, FTP, SCP; Windows, Linux, AIX; there is a workflow component (usually require a control file with filenames and hash values to move a batch of related files). The action is often initiated on our servers to get the files, so we need to make sure they're done being written. We have some homegrown scripts to do this, but they don't always work properly, and troubleshooting, maintenance, and log review is not easy this way. There's a lot of servers, and our scripts don't have central logging or a dashboard/console/etc. We're looking into commercial products to do this. Has anyone used MQ File Transfer Edition? Another team in our company is using Aspera, does anyone have any thoughts on that, or other favored products? I have no idea what our budget is for this, yet. Just trying to get a handle on the product space from the perspective of other admins.

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• automatic reply rule within Outlook

  - by jherlitz

  My plan is to add a automatic reply to all incoming emails for a exchange mailbox. I created a rule that would check all incoming and created the template reply. Created it so it would match a server rule so outlook would not have to be open. If I send an email from my work account on the same exchange server, it works and sends the reply I created. With outlook open or closed. However, when I send email from outside the company, (my personal email), it does not get a reply. What the heck is going on there? I think the issue is within the selection of who the email is too. I have tried "only to me" "where my name is in TO or CC" as well as "sent to people or distribution list". So any ideas of why this isn't working. I thought this question was a super user question as appose to server fault. Thank you,

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• Video encoding for archival

  - by Jim

  I would like to archive some home videos (DV). I don't need to save them losslessly, but I would like to encode them in something high-quality. What format is both pretty indistinguishable from the original and will likely be readable 15 years from now? WMA makes me nervous, because it's only one company that makes it, and they're constantly coming out with newer formats. (VLC couldn't open my WMAs that Windows Movie Maker made.) Other things I've considered are h.264, Ogg Theora, DivX, and Xvid. I don't mind paying for something, but usually that means the format is owned by only one vendor.

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• How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt?

  - by Stu Thompson

  Prelude: I'm a code-monkey that's increasingly taken on SysAdmin duties for my small company. My code is our product, and increasingly we provide the same app as SaaS. About 18 months ago I moved our servers from a premium hosting centric vendor to a barebones rack pusher in a tier IV data center. (Literally across the street.) This ment doing much more ourselves--things like networking, storage and monitoring. As part the big move, to replace our leased direct attached storage from the hosting company, I built a 9TB two-node NAS based on SuperMicro chassises, 3ware RAID cards, Ubuntu 10.04, two dozen SATA disks, DRBD and . It's all lovingly documented in three blog posts: Building up & testing a new 9TB SATA RAID10 NFSv4 NAS: Part I, Part II and Part III. We also setup a Cacit monitoring system. Recently we've been adding more and more data points, like SMART values. I could not have done all this without the awesome boffins at ServerFault. It's been a fun and educational experience. My boss is happy (we saved bucket loads of $$$), our customers are happy (storage costs are down), I'm happy (fun, fun, fun). Until yesterday. Outage & Recovery: Some time after lunch we started getting reports of sluggish performance from our application, an on-demand streaming media CMS. About the same time our Cacti monitoring system sent a blizzard of emails. One of the more telling alerts was a graph of iostat await. Performance became so degraded that Pingdom began sending "server down" notifications. The overall load was moderate, there was not traffic spike. After logging onto the application servers, NFS clients of the NAS, I confirmed that just about everything was experiencing highly intermittent and insanely long IO wait times. And once I hopped onto the primary NAS node itself, the same delays were evident when trying to navigate the problem array's file system. Time to fail over, that went well. Within 20 minuts everything was confirmed to be back up and running perfectly. Post-Mortem: After any and all system failures I perform a post-mortem to determine the cause of the failure. First thing I did was ssh back into the box and start reviewing logs. It was offline, completely. Time for a trip to the data center. Hardware reset, backup an and running. In /var/syslog I found this scary looking entry: Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_00], 6 Currently unreadable (pending) sectors Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_07], SMART Prefailure Attribute: 1 Raw_Read_Error_Rate changed from 171 to 170 Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 16 Currently unreadable (pending) sectors Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 4 Offline uncorrectable sectors Nov 15 06:49:45 umbilo smartd[2827]: Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error Nov 15 06:49:45 umbilo smartd[2827]: # 1 Short offline Completed: read failure 90% 6576 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 2 Short offline Completed: read failure 90% 6087 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 3 Short offline Completed: read failure 10% 5901 656821791 Nov 15 06:49:45 umbilo smartd[2827]: # 4 Short offline Completed: read failure 90% 5818 651637856 Nov 15 06:49:45 umbilo smartd[2827]: So I went to check the Cacti graphs for the disks in the array. Here we see that, yes, disk 7 is slipping away just like syslog says it is. But we also see that disk 8's SMART Read Erros are fluctuating. There are no messages about disk 8 in syslog. More interesting is that the fluctuating values for disk 8 directly correlate to the high IO wait times! My interpretation is that: Disk 8 is experiencing an odd hardware fault that results in intermittent long operation times. Somehow this fault condition on the disk is locking up the entire array Maybe there is a more accurate or correct description, but the net result has been that the one disk is impacting the performance of the whole array. The Question(s) How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt? Am I being naïve to think that the RAID card should have dealt with this? How can I prevent a single misbehaving disk from impacting the entire array? Am I missing something?

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• Is it really necessary to call /bin/sync twice before an unmanaged power-off?

  - by Jeremy Friesner

  Hi all, My company sells an "embedded device" which is implemented as a headless Linux box with ext4 on an internal SSD. Some of our users have a habit of doing a "save current settings" on this box, and then cutting power to the unit as soon as the unit reports that the save completed (ie two seconds later). This was causing occasional corruption of the saved files, as the data wouldn't always get flushed to the SSD before the power went out. So I tweaked my software to run /bin/sync immediately after writing the file (after closing the file handle but before notifying the user that the save completed). This appears to fix the issue, but my coworker says that one call to /bin/sync isn't sufficient, and that to be really safe I ought to run /bin/sync twice in a row. That sounds like paranoia to me... Perhaps a habit from earlier versions of Linux or unix whose sync utility didn't work reliably. Does his advice have merit, or should one call to /bin/sync suffice?

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