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  • Business Success with BPM: Customer Experiences

    - by Ajay Khanna
    Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Customers. This year we have many customers including Novartis, University of Melbourne, McAfee, Nagravision, Amadeus among others speaking at various sessions. One of such session is the customer panel hosted by Manas Deb from Oracle Product Management team. In this session, you will hear your peers discuss how they have overcome technical and organizational challenges; delivered success; and brought improved efficiency, visibility, and business agility to their companies. If you are interested in hearing more about how our customers use Oracle Business Process Management Suite, join us for the following session: Business Success with BPM: Customer Experiences Monday, Oct 1, 4:45 PM - 5:45 Moscone South - 308 Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Oracle OpenWorld Session: “Business Driven Development with BPM: Lessons from the Real World”

    - by Ajay Khanna
    One of key values that BPM promises is “Business Empowerment”. People closest to the processes, who participate in the process every day, are the ones who know most about the process. These are the people who run day-to-day operations, people who triage customer issues, people who envision improvements and innovations. It is, therefore, imperative that when a company decides to use BPM technology to automate their business processes, business people take the driver’s seat. BPM is not an IT only project. Oracle BPM suite has been designed keeping this core tenet of BPM, Business Empowerment, in mind. The result is business user centered design of Process Composer. Process Composer is designed to let business users document their processes, analyze them using simulation, create web forms, specify business rules and even run them in testing mode using process player, to see if the designed process meets their needs. This does not mean that IT has no role in this process. In fact, Oracle BPM Suite has made it very easy for Business and IT to collaborate. The same process can be shared among business, and IT stakeholders and each can collaborate to create model-driven, process based executable applications. A process may need to integrate with multiple systems via various mechanisms, and IT leads system and data integration effort. IT helps fine tune the performance of process applications and ensures that the deployment of process application meets scalability and failover standards. In this session, we saw Harish Gaur and Satya Narayanan from Oracle demonstrate roles Business and IT play in BPM projects and how Oracle BPM Suite enables business and IT collaboration to design and automate process based applications. They also discussed real life customer stories. Some key takeaways from this session: There are no IT projects, only business initiatives, requiring IT support Identify high impact processes – critical, better BPM ROI Identify key metrics to measure process performance Align business with IT layer

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  • How to show multiple screens with right/left slide Gesture

    - by ajay sahu
    I am having an application in which i have a ListView .List is populated from an array list . On selection of each item it show the detail description for that item in a seperate screen populated data from another array list . A single screen is used to display details of all the items.it loads data from dynamically. Can anyone please tell me how can i display all details on same screen using right/left slide gesture. Screen with ListView -itemList Screen to display detail -detail listView on next and previous gesture it should dynamic data on screen 2detail list view from arraylist

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  • How to calculate commision based on referred memebrs?

    - by RAJKISHOR SAHU
    Hello everybody, I am developing a small software in C# WPF for a consultancy which does chain system business. I have coded tree structure to show who referred whom. Now it has commission depending on level. If 1 referred 2 & 3 then 1 will get level-1 commission. If 2 referred 4, 5 & 3 referred 6, 7 then 1 will receive level-2 commission. This chain will go on to certain total number. My problem is how I would implement this logic; I am able to calculate who has referred how many members via UDF written for adding TreeViewItem to TreeView. Or tell me how I can count items in treeview in certain level? Node adding UDF: public void AddNodes(int uid, TreeViewItem tSubNode) { string query = "select fullname, id from members where refCode=" + uid + ";"; MySqlCommand cmd = new MySqlCommand(query, db.conn); MySqlDataAdapter _DA = new MySqlDataAdapter(cmd); DataTable _DT = new DataTable(); tSubNode.IsExpanded = true; _DA.Fill(_DT); foreach (DataRow _dr in _DT.Rows) { TreeViewItem tNode = new TreeViewItem(); tNode.Header = _dr["fullname"].ToString()+" ("+_dr["id"].ToString()+")"; tSubNode.Items.Add(tNode); if (db.HasMembers(Convert.ToInt32(_dr["id"].ToString()))) { AddNodes(Convert.ToInt32(_dr["id"]), tNode); } } //This line tracks who has referred how many members Console.WriteLine("Tree node Count : "+tSubNode.Items.Count.ToString()+", UID "+uid); } Help me PLEASE!!!!

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  • How to get notification when window closes in Firefox extension?

    - by Yashwant Kumar Sahu
    Hello experts I am making toolbar in Mozilla Firefox. On the click of a button on my toolbar, I am opening a new window which navigates to my HTML Page created by me. On this HTML Page on the click of a button I am doing some work and closing the window. That's all done, now I need my original or parent window's toolbar to get notified when this window is closed. I guess adding event listeners won't work as its all done in new window. Please suggest. Any help is apprectiated

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  • Setting html controller to right side in firefox extension

    - by Yashwant Kumar Sahu
    Hi Expert, I am creating Mozilla extension. Here I need to set button controller right side in extension. Here I divide XUL file to div element. I have take a main div element and inside this i have take two more inner div. Then I have set one inner div style property float:left; and another div style property float:right. But this is not helpful for me. Here I also set Button CSS style property float:right which is inside the div which have property float:right. Awaiting for your response. Thanks in advance

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  • how to install ffmpeg in cpanel

    - by Ajay Chthri
    i'm using dedicated server(linux) so i need to install ffmpeg in cpanel so here ffmpeg i found in Main Software Install a Perl Module but i writing script in php so how can i install ffmpeg phpperl when i'am trying to install ffmpeg in perl module i get this response Checking C compiler....C compiler (/usr/bin/cc) OK (cached Tue Jan 17 19:16:31 2012)....Done CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available. Method: Using Perl Expect, Installer: cpanm You have make /usr/bin/make Falling back to HTTP::Tiny 0.009 You have /bin/tar: tar (GNU tar) 1.15.1 You have /usr/bin/unzip You have Cpanel::HttpRequest 2.1 Testing connection speed...(using fast method)...Done Ping:2 (ticks) Testing connection speed to cpan.knowledgematters.net using pureperl...(28800.00 bytes/s)...Done Ping:2 (ticks) Testing connection speed to cpan.develooper.com using pureperl...(22233.33 bytes/s)...Done Ping:2 (ticks) Testing connection speed to cpan.schatt.com using pureperl...(32750.00 bytes/s)...Done Ping:3 (ticks) Testing connection speed to cpan.mirror.facebook.net using pureperl...(14050.00 bytes/s)...Done Ping:2 (ticks) Testing connection speed to cpan.mirrors.hoobly.com using pureperl...(5150.00 bytes/s)...Done Five usable mirrors located Ping:0 (ticks) Testing connection speed to 208.109.109.239 using pureperl...(28950.00 bytes/s)...Done Ping:2 (ticks) Testing connection speed to 208.82.118.100 using pureperl...(19300.00 bytes/s)...Done Ping:1 (ticks) Testing connection speed to 69.50.192.73 using pureperl...(19300.00 bytes/s)...Done Three usable fallback mirrors located Mirror Check passed for cpan.schatt.com (/index.html) Searching on cpanmetadb ... Fetching http://cpanmetadb.cpanel.net/v1.0/package/Video::FFmpeg?cpanel_version=11.30.5.6&cpanel_tier=release (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpanmetadb.cpanel.net......searching for mirrors (mirror search attempt 1/3)......5 usable mirrors located. (less then expected)......mirror search success......connecting to 208.74.123.82...@208.74.123.82......connected......receiving...100%......request success......Done Searching Video::FFmpeg on cpanmetadb (http://cpanmetadb.cpanel.net/v1.0/package/Video::FFmpeg?cpanel_version=11.30.5.6&cpanel_tier=release) ... Fetching http://cpanmetadb.cpanel.net/v1.0/package/Video::FFmpeg?cpanel_version=11.30.5.6&cpanel_tier=release (connected:1).......(request attempt 1/12)[email protected]%......request success......Done Source: fastest CPAN mirror ... --> Working on Video::FFmpeg Fetching http://cpan.schatt.com//authors/id/R/RA/RANDOMMAN/Video-FFmpeg-0.47.tar.gz ... Fetching http://cpan.schatt.com/authors/id/R/RA/RANDOMMAN/Video-FFmpeg-0.47.tar.gz (connected:1).......(request attempt 1/12)...Resolving cpan.schatt.com...(resolve attempt 1/65)......connecting to 66.249.128.125...@66.249.128.125......connected......receiving...25%...50%...75%...100%......request success......Done OK Unpacking Video-FFmpeg-0.47.tar.gz Video-FFmpeg-0.47/ Video-FFmpeg-0.47/Changes Video-FFmpeg-0.47/FFmpeg.xs Video-FFmpeg-0.47/MANIFEST Video-FFmpeg-0.47/META.yml Video-FFmpeg-0.47/Makefile.PL Video-FFmpeg-0.47/README Video-FFmpeg-0.47/lib/ Video-FFmpeg-0.47/lib/Video/ Video-FFmpeg-0.47/lib/Video/FFmpeg/ Video-FFmpeg-0.47/lib/Video/FFmpeg/AVFormat.pm Video-FFmpeg-0.47/lib/Video/FFmpeg/AVStream/ Video-FFmpeg-0.47/lib/Video/FFmpeg/AVStream/Audio.pm Video-FFmpeg-0.47/lib/Video/FFmpeg/AVStream/Subtitle.pm Video-FFmpeg-0.47/lib/Video/FFmpeg/AVStream/Video.pm Video-FFmpeg-0.47/lib/Video/FFmpeg/AVStream.pm Video-FFmpeg-0.47/lib/Video/FFmpeg.pm Video-FFmpeg-0.47/ppport.h Video-FFmpeg-0.47/t/ Video-FFmpeg-0.47/t/Video-FFmpeg.t Video-FFmpeg-0.47/test Video-FFmpeg-0.47/test.mp4 Video-FFmpeg-0.47/typemap Entering Video-FFmpeg-0.47 Checking configure dependencies from META.yml META.yml not found or unparsable. Fetching META.yml from search.cpan.org Fetching http://search.cpan.org/meta/Video-FFmpeg-0.47/META.yml (connected:1).......(request attempt 1/12)...Resolving search.cpan.org...(resolve attempt 1/65)......connecting to 199.15.176.161...@199.15.176.161......connected......receiving...100%......request success......Done Configuring Video-FFmpeg-0.47 ... Running Makefile.PL Perl v5.10.0 required--this is only v5.8.8, stopped at Makefile.PL line 1. BEGIN failed--compilation aborted at Makefile.PL line 1. N/A ! Configure failed for Video-FFmpeg-0.47. See /home/.cpanm/build.log for details. Perl Expect failed with non-zero exit status: 256 All available perl module install methods have failed guide me how can i install ffmpeg in cPanel Thanks for advance.

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  • Multi language support in wireshark

    - by Ajay
    Do we have multiple language support with Wireshark. We are using Windows Xp SP2 and Ubuntu Linux environment. Actually we have a plugin which is UDP based and we have a requirement to Analyse the Information in Packet List Pane and Packet Details Pane to be viewed in other languages like French, German, Italian etc ... So is it possible with Wireshark version - 1.2.0. For e.g. Can we also have all the Menu Items etc ... all text in Wireshark which is there in English to be seen in French, German and Italian.

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  • How much processor speed and cores do I need for these tasks?

    - by ajay
    I am planning to buy a new laptop as I find my current one very slow. My question here is specifically related to RAM size and CPU power. I will mostly be doing development (not much games). I would be dabbling in distributed computing, multithreaded and data intensive parallelizable tasks on multi-cores. For e.g. I would want to be able to Concurrent programming in Scala/Java/Clojure etc. and be able to see parallelization. Furthermore, I would want the RAM to be enough. But from a developer machine standpoint, do you think 4GB RAM and 2.53GHz Dual Core processor would be enough. I'm basically looking at this model: http://store.apple.com/us/configure/MC118LL/A?mco=MTM3NDcyODk (link dead)

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  • VMWare-Tools Installation fails on Ubuntu 11.04

    - by Ajay
    I am trying to install VMwareTools-8.4.6-385536.tar.gz (VMWare Tools) on the following operating system: Ubuntu 11.04 - Linux ubuntu 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 i686 i386 GNU/Linux I am using VMPlayer version 3.1.4 - build 385536 ==================================================================== After starting the installation i am getting the following errors: What is the directory that contains the init scripts? [/etc/init.d] Error opening No such file or directory ================================================ Distribution provided drivers for Xorg X server are used. Skipping X configuration because X drivers are not included. Creating a new initrd boot image for the kernel. update-initramfs: Generating /boot/initrd.img-2.6.38-8-generic Starting VMware Tools services in the virtual machine: Switching to guest configuration: done Blocking file system: done Guest operating system daemon: failed Virtual Printing daemon: done Unable to start services for VMware Tools Can somebody help in this?

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  • using iphone to control mac

    - by Ajay Pandey
    i want to use iPhone touch screen as the touchPad for my mac while both devices are connected via bluetooth. So far i hv gone for two approaches what i want is an application which when launched turns the bluetooth on and get connected to mac.Further ...screen of iPhone becomes the touch pad for mac. i dont want to install anything at the mac like any server........ I have already tried the vnc and remotePad approach. the one with vnc looks more promising for me..but even in that case i have to install a vnc server on mac ,i guess and then we'll have to actually call vnc client while my application is still running,which does not look real in 3.2 verson as it does not support multi tasking. Is there any other way of doing it? or is there anything wrong in my above interpretation? please let me know if there is anyother approach of doing the same or if i can do any thing different with my current approach. hoping for quick response Thanks

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  • Installing libssh2 on debian

    - by Ajay
    Hi I'm trying to install libssh2 for 64-bit. I'm using the following code for installation: cd libssh2-1.4.3/ export CFLAGS="-mabi=64 -march=mips64r2" ./configure --with-libz --with-libgcrypt --with-libz-prefix=`pwd`/../../support__ libs/libs/zlib/ --with-libgcrypt-prefix=`pwd`/../../support_libs/``libs/extra --wii thout-libssl-prefix --prefix=`pwd`/../../support_libs/libs/extra_2 make && make install without using "export CFLAGS="-mabi=64 -march=mips64r2" it compiles the binaries in 32-bit and whem i use #export for 64-bit, it gives this configuration error:: checking for libgcrypt... no configure: error: cannot find OpenSSL or Libgcrypt, try --with-libssl-prefix=PATH or --with-libgcrypt-prefix=PATH make: *** No targets specified and no makefile found.

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  • Site getting blocked on corporate networks

    - by ajay
    Hi there, Our site is getting blocked in corporate networks across various companies, but not all. Would appreciate help on what could be the reasons for this and how we can resolve this? Attached are a couple of snapshots that customers have sent us from the companies where the site is getting blocked. http://www.freeimagehosting.net/uploads/2ca59a8460.jpg

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  • How to control DVR connected cameras as IP Cameras

    - by Ajay
    We have analog IR cameras (not IP Cameras) and they are connected to DVR model no is (DVR Model: DVR H264, 16 Channel - ECOR264-16X1). We assigned a static IP to DVR and able to view all the cameras connected to it. Our requirement is to view individual cameras and recording option in remote location (the recorded data should store in remote) as like IP Cameras. Is it possible, if not, are there any DVR Model which can support like this.

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  • Tomcat not working in in VPS with Cenots 6 Openvz Node

    - by Ajay Jain
    can anybody help me in this issue? in Centos 5.x node Its working file. Its not starred, I have tried webuzo .. in webuzo installation its hang on installation process, in turnkeylinux apps temps servies not start, I have also tried Debian 6 Its started in console but when i tried to access in browse its not work I have checked no port blocked in firewall. But in Centos .x Node - Its working in in all way.

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  • Underlying Concept Behind Keyboard Mappings

    - by ajay
    I am frustrated with key mapping issues. On my Linux box, if I type Home/End in Vim, then the cursor actually moves to the beginning/end of the line. On my Mac when I am on TextEdit, if I do Fn + Left or Fn + Right, it takes me to beginning/end of the line. But if I am on Vim on my Mac terminal, then the same key combinations don't work. Why? I see online all the different cryptic settings that I have to paste in .vimrc to make this work, but I can't find any explanation for those cryptic map, imap settings. What is the underlying issue here, and how can I fix it? Thanks!

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  • Tech Cast Live - Java and Oracle, One Year Later - February 15th 10AM PST

    - by Cassandra Clark
    Join us for a special live conversation with Ajay Patel, Vice President of Product Development for Application Grid Products and Justin Kestelyn, Director of the Oracle Technology Network. Justin and Ajay will discuss the changes that have come to Java and Oracle since the Sun acquisition, just over a year ago. This live broadcast conversation will include discussion on: - Highlights, challenges and what we learned over the past year - The Future of Java and its importance to Oracle and the community - Oracle's Application Grid product portfolio today Watch Live Event February 15th Watch Archived TechCast Lives You will also have the chance to submit questions to the speakers live on the show, for real-time feedback by using #techcastlive. If your question is read on air we will send you a Free I am the Future of Java t-shirt* *Promotion Details After you have submitted your question and it is read on the live TechCast held February 15th your shirt should arrive in two to four weeks while supplies last. No purchase, payments, or fees are required to receive the gift. Limit one thank you gift per person, and the offer is available only while supplies last. Oracle reserves the right to modify or terminate this offer at any time, for any reason. This offer is not available to Oracle employees or residents of countries subject to U.S. embargo (including Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria). Due to Federal Government regulations, this offer is not available to Federal Government customers. Those residing in India or Brazil will be given a substitute gift as we can not ship t-shirts to your country. You are responsible for complying with your employer's policies regarding acceptance of promotional items, and for government laws, regulations and agency policies, if you are a government employee you will not be able to participate. Must be 18 years of age or older. Void where prohibited. Neither Oracle nor any third party assisting Oracle with this offer is responsible for any problems, errors, delays, or technical malfunction related to or impacting this offer. Oracle respects your right to privacy and your information will not be distributed or used for any other purpose. For more information on Oracle's privacy policy, please review our http://www.oracle.com/html/privacy-policy.html. If you have any questions, please contact us at [email protected].

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  • TechCast Live: Java and Oracle, One Year Later (tomorrow!)

    - by Jacob Lehrbaum
    On year ago, tomorrow, Oracle became the steward of Java through its acquisition of Sun.We invite you to join us tomorrow on the anniversary of this memorable event for a special TechCast Live conversation with Ajay Patel, VP of Product development for Application Grid Products and Justin Kestelyn of Oracle Technology Network. Topics that will be covered include:- Highlights, challenges and what we learned over the past year - The Future of Java and its importance to Oracle and the community - Oracle's Application Grid product portfolio todayDate:Feb, 15, 10:00am PSTWatch it live (tomorrow)

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  • SQL Server -> 'SQL_Latin1_General_CP1_CI_AS' Collation -> Varchar Column -> Languages Supported

    - by Ajay Singh
    All, We are using SQL Server 2008 with Collation Setting as 'SQL_Latin1_General_CP1_CI_AS'. We are using Varchar column to store textual data. We know that we cannot store Double Byte data in Varchar column and hence cannot support languages like Japanese and Chinese without converting it to NVarchar. However, will it be safe to say that all Single Byte Characters can be stored in Varchar column without any problem? If yes then from where can I get the list of languages which needs Single Byte for storage and the list of languages which needs double byte? Any assistance in this regard is highly appreciated. Thanks in advance.

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  • Exception while exposing a bean in webservice using spring mvc

    - by Ajay
    Hi, I am using Spring 3.0.5.Release MVC for exposing a webservice and below is my servlet.xml <?xml version="1.0" encoding="UTF-8"?> <beans xmlns="http://www.springframework.org/schema/beans" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:context="http://www.springframework.org/schema/context" xsi:schemaLocation=" http://www.springframework.org/schema/beans http://www.springframework.org/schema/beans/spring-beans-3.0.xsd http://www.springframework.org/schema/context http://www.springframework.org/schema/context/spring-context-3.0.xsd"> <!-- To enable @RequestMapping process on type level and method level --> <context:component-scan base-package="com.pyramid.qls.progressReporter.service" /> <bean class="org.springframework.web.servlet.mvc.annotation.DefaultAnnotationHandlerMapping" /> <bean class="org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter"> <property name="messageConverters"> <list> <ref bean="marshallingConverter" /> <ref bean="atomConverter" /> <ref bean="jsonConverter" /> </list> </property> </bean> <bean id="marshallingConverter" class="org.springframework.http.converter.xml.MarshallingHttpMessageConverter"> <constructor-arg ref="jaxbMarshaller" /> <property name="supportedMediaTypes" value="application/xml"/> </bean> <bean id="atomConverter" class="org.springframework.http.converter.feed.AtomFeedHttpMessageConverter"> <property name="supportedMediaTypes" value="application/atom+xml" /> </bean> <bean id="jsonConverter" class="org.springframework.http.converter.json.MappingJacksonHttpMessageConverter"> <property name="supportedMediaTypes" value="application/json" /> </bean> <!-- Client --> <bean id="restTemplate" class="org.springframework.web.client.RestTemplate"> <property name="messageConverters"> <list> <ref bean="marshallingConverter" /> <ref bean="atomConverter" /> <ref bean="jsonConverter" /> </list> </property> </bean> <bean id="jaxbMarshaller" class="org.springframework.oxm.jaxb.Jaxb2Marshaller"> <property name="classesToBeBound"> <list> <value>com.pyramid.qls.progressReporter.impl.BatchProgressMetricsImpl</value> <value>com.pyramid.qls.progressReporter.datatype.InstrumentStats</value> <value>com.pyramid.qls.progressReporter.datatype.InstrumentInfo</value> <value>com.pyramid.qls.progressReporter.datatype.LoadOnConsumer</value> <value>com.pyramid.qls.progressReporter.datatype.HighLevelTaskStats</value> <value>com.pyramid.qls.progressReporter.datatype.SessionStats</value> <value>com.pyramid.qls.progressReporter.datatype.TaskStats</value> <value>com.pyramid.qls.progressReporter.datatype.ComputeStats</value> <value>com.pyramid.qls.progressReporter.datatype.DetailedInstrumentStats</value> <value>com.pyramid.qls.progressReporter.datatype.ImntHistoricalStats</value> </list> </property> </bean> <bean id="QPRXmlView" class="org.springframework.web.servlet.view.xml.MarshallingView"> <constructor-arg ref="jaxbMarshaller" /> </bean> <bean class="org.springframework.web.servlet.view.ContentNegotiatingViewResolver"> <property name="mediaTypes"> <map> <entry key="xml" value="application/xml"/> <entry key="html" value="text/html"/> </map> </property> <property name="viewResolvers"> <list> <bean class="org.springframework.web.servlet.view.BeanNameViewResolver"/> <bean id="viewResolver" class="org.springframework.web.servlet.view.UrlBasedViewResolver"> <property name="viewClass" value="org.springframework.web.servlet.view.JstlView"/> <property name="prefix" value="/WEB-INF/jsp/"/> <property name="suffix" value=".jsp"/> </bean> </list> </property> </bean> <bean id="QPRController" class="com.pyramid.qls.progressReporter.service.QPRController"> <property name="jaxb2Mashaller" ref="jaxbMarshaller" /> </bean> </beans> Following is what i am doing in controller (QPRController) @RequestMapping(value = "/clientMetrics/{clientId}", method = RequestMethod.GET) public ModelAndView getBatchProgressMetrics(@PathVariable String clientId) { List<BatchProgressMetrics> batchProgressMetricsList = null; batchProgressMetricsList = batchProgressReporter.getBatchProgressMetricsForClient(clientId); ModelAndView mav = new ModelAndView("QPRXmlView", BindingResult.MODEL_KEY_PREFIX + "batchProgressMetrics", batchProgressMetricsList); return mav; } And i get the following: SEVERE: Servlet.service() for servlet rest threw exception javax.servlet.ServletException: Unable to locate object to be marshalled in model: {org.springframework.validation.BindingResult.batchProgressMetrics= Note that BatchProgressMetrics is an interface so my MAV is returning list of BatchProgressMetrics objects and i have entry for its impl in classes to be bound in servlet.xml. Can you please help me as to what i am doing wrong. And yes if i send just batchProgressMetricsList.get(0) in MAV it just works fine.

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  • How to find out memory layout of your data structure implementation on Linux 64bit machine

    - by ajay
    In this article, http://cacm.acm.org/magazines/2010/7/95061-youre-doing-it-wrong/fulltext the author talks about the memory layouts of 2 data structures - The Binary Heap and the B-Heap and compares how one has better memory layout than the other. http://deliveryimages.acm.org/10.1145/1790000/1785434/figs/f5.jpg http://deliveryimages.acm.org/10.1145/1790000/1785434/figs/f6.jpg I want to get hands on experience on this. I have an implementation of a N-Ary Tree and I want to find out the memory layout of my data structure. What is the best way to come up with a memory layout like the one in the article? Secondly, I think it is easier to identify the memory layout if it is an array based implementation. If the implementation of a Tree uses pointers then what Tools do we have or what kind of approach is required to map it's memory layout? Thanks!

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