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• Alpha-Beta cutoff

  - by Becky

  I understand the basics of this search, however the beta cut-off part is confusing me, when beta <= value of alphabeta I can either return beta, break, or continue the loop. return beta doesn't seem to work properly at all, it returns the wrong players move for a different state of the board (further into the search tree) break seems to work correctly, it is very fast but it seems a bit TOO fast continue is a lot slower than break but it seems more correct...I'm guessing this is the right way but pseudocode on google all use 'break' but because this is pseudocode I'm not sure what they mean by 'break'

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• Are there any good videos out there on Java Design Patterns?

  - by Becky Reamy

  My team would like to spend some time at lunch learning design patterns. Previously, we watched some videos on Javascript which we found very useful as a way to start discussions. We would like to do the same thing with design patterns so that we don't have to spend a lot of time (outside of work) researching individual patterns in order to give a presentation. I did a little searching and came up fairly empty handed. Any help would be appreciated. It doesn't even have to be a video, even something that we can listen to (maybe a book on tape even).

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• How to update widgets from a service?

  - by Franklin

  I have a background service that can be configured to perform some action every x minutes. I want to implement a widget that gets updated every time my service performs that action. However, I can't get the onUpdate method of my AppWidgetProvider called in any way, except when adding a widget to the homescreen. I tried sending APPWIDGET_UPDATE intents but onUpdate did not get called although the AppWidgetProvider did receive the intent since the onReceive method was called. Is there any way I can trigger widget updates from a service?

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• How to direct people to fill out a form

  - by Solmead

  What is the best way to get people to fill out a form correctly? For instance I originally had a "Name" field on a form and I want 1 person per form. People filled it out like this: "Mark & Becky Newsman". So I broke it into 2 fields, "First Name" and "Last Name", And people are still filling it out wrong, like "First Name" = "Mark & Becky", "Last Name" = "Newsman". Are there any recommendations on how better to get people to understand that only one person's name should go there? I currently have it on two lines, would it work better to put both fields on one line? If this is on the wrong site go ahead and move it to the correct site.

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• Is there a way to get overdue jobs in Quartz.net?

  - by becky

  Is there a way to get jobs that are supposed to be running/completed by now (based on schedule), but queued for some reason (such as threads are used up)?

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• Blog post every SharePoint developer should read

  - by ybbest

  I will continuously update the list while I keep diving into SharePoint 2010 SharePoint 2010 and web templates By Vesa Juvone Tools of a SharePoint Consultant – the 2010 edition By Sahil Malik A SharePoint Developer’s Toolchest By Sahil malik Building SharePoint Applications with InfoPath 2010 By David Gerhardt WCM Creating a Page Layout in SharePoint 2010 using Visual Studio 2010 By Becky Bertram

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• Weirdest occurence ever, UIButton @selector detecting right button, doing wrong 'else_if'?

  - by Scott

  So I dynamically create 3 UIButtons (for now), with this loop: NSMutableArray *sites = [[NSMutableArray alloc] init]; NSString *one = @"Constution Center"; NSString *two = @"Franklin Court"; NSString *three = @"Presidents House"; [sites addObject: one]; [one release]; [sites addObject: two]; [two release]; [sites addObject: three]; [three release]; NSString *element; int j = 0; for (element in sites) { UIButton *button = [UIButton buttonWithType:UIButtonTypeCustom]; //setframe (where on screen) //separation is 15px past the width (45-30) button.frame = CGRectMake(a, b + (j*45), c, d); [button setTitle:element forState:UIControlStateNormal]; button.backgroundColor = [SiteOneController myColor1]; [button addTarget:self action:@selector(showCCView:) forControlEvents:UIControlEventTouchUpInside]; [button setTag:j]; [self.view addSubview: button]; j++; } The @Selector method is here: - (void) showCCView:(id) sender { UIButton *button = (UIButton *)sender; int whichButton = button.tag; NSString* myNewString = [NSString stringWithFormat:@"%d", whichButton]; self.view = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; self.view.backgroundColor = [UIColor whiteColor]; UINavigationBar *cc = [SiteOneController myNavBar1:@"Constitution Center Content"]; UINavigationBar *fc = [SiteOneController myNavBar1:@"Franklin Court Content"]; UINavigationBar *ph = [SiteOneController myNavBar1:@"Presidents House Content"]; if (whichButton = 0) { NSLog(myNewString); [self.view addSubview:cc]; } else if (whichButton = 1) { NSLog(myNewString); [self.view addSubview:fc]; } else if (whichButton = 2) { NSLog(myNewString); [self.view addSubview:ph]; } } Now, it is printing the correct button tag to NSLog, as shown in the method, however EVERY SINGLE BUTTON is displaying a navigation bar with "Franklin Court" as the title, EVERY SINGLE ONE, even though when I click button 0, it says "Button 0 clicked" in the console, but still performs the else if (whichButton = 1) code. Am I missing something here?

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• PHP/MySQL - Special characters in URLs. How to avoid?

  - by RC

  Hey everyone, My database contains information extracted from an external feed. In this raw text feed, the following text is used in place of special characters: & - &amp; ' - &39; é - &eacute; I extract some of this text to form URLs. For example, a URL that I construct from data containing these characters might look like this: http://url.com/search/?brand=Franklin&Hédgson's I use the GET variables in this URL to construct further lookups, which leads to a couple of specific problems: The é and ' characters are sent back to MySQL as they appear, and so they don't trigger any results (because the characters take the full HTML form in the database text). The & within the URL separates the variable, and the GET returns only Franklin, when it should return the whole string. Are there any straightforward ways of dealing with this? Thanks.

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• Weirdest occurrence ever, UIButton @selector detecting right button, doing wrong 'else_if'?

  - by Scott

  So I dynamically create 3 UIButtons (for now), with this loop: NSMutableArray *sites = [[NSMutableArray alloc] init]; NSString *one = @"Constution Center"; NSString *two = @"Franklin Court"; NSString *three = @"Presidents House"; [sites addObject: one]; [one release]; [sites addObject: two]; [two release]; [sites addObject: three]; [three release]; NSString *element; int j = 0; for (element in sites) { UIButton *button = [UIButton buttonWithType:UIButtonTypeCustom]; //setframe (where on screen) //separation is 15px past the width (45-30) button.frame = CGRectMake(a, b + (j*45), c, d); [button setTitle:element forState:UIControlStateNormal]; button.backgroundColor = [SiteOneController myColor1]; [button addTarget:self action:@selector(showCCView:) forControlEvents:UIControlEventTouchUpInside]; [button setTag:j]; [self.view addSubview: button]; j++; } The @Selector method is here: - (void) showCCView:(id) sender { UIButton *button = (UIButton *)sender; int whichButton = button.tag; NSString* myNewString = [NSString stringWithFormat:@"%d", whichButton]; self.view = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; self.view.backgroundColor = [UIColor whiteColor]; UINavigationBar *cc = [SiteOneController myNavBar1:@"Constitution Center Content"]; UINavigationBar *fc = [SiteOneController myNavBar1:@"Franklin Court Content"]; UINavigationBar *ph = [SiteOneController myNavBar1:@"Presidents House Content"]; if (whichButton = 0) { NSLog(myNewString); [self.view addSubview:cc]; } else if (whichButton = 1) { NSLog(myNewString); [self.view addSubview:fc]; } else if (whichButton = 2) { NSLog(myNewString); [self.view addSubview:ph]; } } Now, it is printing the correct button tag to NSLog, as shown in the method, however EVERY SINGLE BUTTON is displaying a navigation bar with "Franklin Court" as the title, EVERY SINGLE ONE, even though when I click button 0, it says "Button 0 clicked" in the console, but still performs the else if (whichButton = 1) code. Am I missing something here?

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• Quote of the day – on when NOT to say something

  - by BuckWoody

  I think many of us can say something right at the right time. But there’s a deeper skill: “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” - Benjamin Franklin Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Quote of the day – on when NOT to say something

  - by BuckWoody

  I think many of us can say something right at the right time. But there’s a deeper skill: “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” - Benjamin Franklin Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Validating the SharePoint InputFormTextBox / RichText Editor using JavaScript

  - by Jignesh Gangajaliya

  In the previous post I mentioned about manipulating SharePoint PeoplePicker control using JavaScript, in this post I will explain how to validate the InputFormTextBox contol using JavaScript. Here is the nice post by Becky Isserman on why not to use RequiredFieldValdator or InputFormRequiredFieldValidator with InputFormTextbox. function ValidateComments() {     //retrieve the text from rich text editor.     var text = RTE_GetRichEditTextOnly("<%= rteComments.ClientID %>");     if (text != "")     {         return true;     }     else     {         alert('Please enter your comments.');         //set focus back to the rich text editor.         RTE_GiveEditorFocus("<%= rteComments.ClientID %>");         return false;     }     return true; } <SharePoint:InputFormTextBox ID="rteComments" runat="server" RichText="true" RichTextMode="Compatible" Rows="10" TextMode="MultiLine" CausesValidation="true" ></SharePoint:InputFormTextBox> <asp:Button ID="btnSubmit" runat="server" Text="Submit" OnClick="btnSubmit_Click" OnClientClick="return ValidateComments()" CausesValidation="true" /> - Jignesh

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• The .NET Rocks! Visual Studio 2010 Road Trip

  Carl Franklin and Richard Campbell, hosts of the .NET Rocks radio show, have decided to set off in their DotNetMobile (a 30 foot RV) to 15 US cities between April 19th and May 7th. What for, you ask? Why, to meet up with .NET developers and show off the latest and greatest in Visual Studio 2010 and .NET 4.0...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Visual Studio 2010 Launch with DotNet Rocks and ESRI

  tweetmeme_url = 'http://alpascual.com/blog/visual-studio-2010-launch-with-dotnet-rocks-and-esri/';tweetmeme_source = 'alpascual';.NET Rocks is coming to town for the The Visual Studio 2010 launch will be hosted at ESRI. Thanks to James Johnson & Jim Barry to organize this event. This is a huge event for the Inland Empire, Richard Campbell and Carl Franklin from the popular podcast and website, .NET Rocks. Looks like they are bringing a guess speaker, the entity of that speaker is unknown. ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• .Net Rocks TV - Architecting Windows Phone Applications

  - by psheriff

  I recently completed a .NET Rocks TV show with Carl Franklin. In this episode I discuss some design decisions that will help you create architecturally sound Windows Phone applications. Of course, many of the techniques will also apply to Silverlight and WPF application development as well. Check out the episode at http://www.dnrtv.com/default.aspx?showNum=184   Good Luck with your Coding,Paul Sheriff   ** SPECIAL OFFER FOR MY BLOG READERS **Visit http://www.pdsa.com/Event/Blog for a free video on Silverlight entitled Silverlight XAML for the Complete Novice - Part 1.

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• How to use css to change <pre> font size

  - by user289346

  pre{font-family:cursive;font-style:italic;font-size:xxx-small} how to change pre font size Hancock New Hampshire: Massachusetts: Rhode Island: Connecticut: New York: New Jersey: Pennsylvania: Josiah Bartlett, John Hancock, Stephen Hopkins, Roger Sherman, William Floyd, Richard Stockton, Robert Morris, William Whipple, Samuel Adams, William Ellery Samuel Huntington, Philip Livingston, John Witherspoon, Benjamin Franklin, Matthew Thornton

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• How can I change 'self.view' within a button method created outside of 'loadView'

  - by Scott

  Hey guys. So I am creating buttons dynamically within loadView. Each of these buttons is given an action using the @Selector method, such as : [button addTarget:self action:@selector(showCCView) forControlEvents:UIControlEventTouchUpInside]; Now that showCCView method is defined outside of loadView, where this above statement is located. The point of the method is to change the view currently on the screen (so set self.view = ccView). It gives me an error every time I try and access self.view outside of loadView, and even sometimes when I try and access it at random places within loadView, it just has been acting really weird. I tried to change it around so I wouldn't have to deal with this either. I had made a function + (void) showView: (UIView*) oldView: (UIView*) newView; but this didn't work out either because the @Selector was being real prissy about using it with a function that needed two parameters. Any help please? Here is my code: // // SiteOneController.m // InstantNavigator // // Created by dni on 2/22/10. // Copyright 2010 __MyCompanyName__. All rights reserved. // #import "SiteOneController.h" @implementation SiteOneController + (UIView*) ccContent { UIView *ccContent = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; ccContent.backgroundColor = [UIColor whiteColor]; [ccContent addSubview:[SiteOneController myNavBar1:@"Constitution Center Content"]]; return ccContent; } // Button Dimensions int a = 62; int b = 80; int c = 200; int d = 30; // NPSIN Green Color + (UIColor*)myColor1 { return [UIColor colorWithRed:0.0f/255.0f green:76.0f/255.0f blue:29.0f/255.0f alpha:1.0f]; } // Creates Nav Bar with default Green at top of screen with given String as title + (UINavigationBar*)myNavBar1: (NSString*)input { UIView *test = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; UINavigationBar *navBar = [[UINavigationBar alloc] initWithFrame:CGRectMake(0.0, 0.0, test.bounds.size.width, 45)]; navBar.tintColor = [SiteOneController myColor1]; UINavigationItem *navItem; navItem = [UINavigationItem alloc]; navItem.title = input; [navBar pushNavigationItem:navItem animated:false]; return navBar; } //-------------------------------------------------------------------------------------------// //-------------------------------------------------------------------------------------------// //-------------------------------------------------------------------------------------------// // Implement loadView to create a view hierarchy programmatically, without using a nib. - (void)loadView { //hard coded array of content for each site // CC NSMutableArray *allccContent = [[NSMutableArray alloc] init]; NSString *cc1 = @"House Model"; NSString *cc2 = @"James Dexter History"; [allccContent addObject: cc1]; [cc1 release]; [allccContent addObject: cc2]; [cc2 release]; // FC NSMutableArray *allfcContent = [[NSMutableArray alloc] init]; NSString *fc1 = @"Ghost House"; NSString *fc2 = @"Franklins Letters"; NSString *fc3 = @"Franklins Business"; [allfcContent addObject: fc1]; [fc1 release]; [allfcContent addObject: fc2]; [fc2 release]; [allfcContent addObject: fc3]; [fc3 release]; // PC NSMutableArray *allphContent = [[NSMutableArray alloc] init]; NSString *ph1 = @"Changing Occupancy"; NSString *ph2 = @"Sketches"; NSString *ph3 = @"Servant House"; NSString *ph4 = @"Monument"; NSString *ph5 = @"Virtual Model"; [allphContent addObject: ph1]; [ph1 release]; [allphContent addObject: ph2]; [ph2 release]; [allphContent addObject: ph3]; [ph3 release]; [allphContent addObject: ph4]; [ph4 release]; [allphContent addObject: ph5]; [ph5 release]; // Each content page's view //UIView *ccContent = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; UIView *fcContent = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; UIView *phContent = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; //ccContent.backgroundColor = [UIColor whiteColor]; fcContent.backgroundColor = [UIColor whiteColor]; phContent.backgroundColor = [UIColor whiteColor]; //[ccContent addSubview:[SiteOneController myNavBar1:@"Constitution Center Content"]]; [fcContent addSubview:[SiteOneController myNavBar1:@"Franklin Court Content"]]; [phContent addSubview:[SiteOneController myNavBar1:@"Presidents House Content"]]; //allocate the view self.view = [[UIView alloc] initWithFrame:[[UIScreen mainScreen] applicationFrame]]; //set the view's background color self.view.backgroundColor = [UIColor whiteColor]; [self.view addSubview:[SiteOneController myNavBar1:@"Sites"]]; NSMutableArray *sites = [[NSMutableArray alloc] init]; NSString *one = @"Constution Center"; NSString *two = @"Franklin Court"; NSString *three = @"Presidents House"; [sites addObject: one]; [one release]; [sites addObject: two]; [two release]; [sites addObject: three]; [three release]; NSString *ccName = @"Constitution Center"; NSString *fcName = @"Franklin Court"; NSString *element; int j = 0; for (element in sites) { UIButton *button = [UIButton buttonWithType:UIButtonTypeCustom]; //setframe (where on screen) //separation is 15px past the width (45-30) button.frame = CGRectMake(a, b + (j*45), c, d); [button setTitle:element forState:UIControlStateNormal]; button.backgroundColor = [SiteOneController myColor1]; /*- (void) fooFirstInput:(NSString*) first secondInput:(NSString*) second { NSLog(@"Logs %@ then %@", first, second); } - (void) performMethodsViaSelectors { [self performSelector:@selector(fooNoInputs)]; [self performSelector:@selector(fooOneInput:) withObject:@"first"]; [self performSelector;@selector(fooFirstInput:secondInput:) withObject:@"first" withObject:@"second"];*/ //UIView *old = self.view; if (element == ccName) { [button addTarget:self action:@selector(showCCView) forControlEvents:UIControlEventTouchUpInside]; } else if (element == fcName) { } else { } [self.view addSubview: button]; j++; } } // This method show the content views for each of the sites. /*+ (void) showCCView { self.view = [SiteOneController ccContent]; }*/

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• How to study for 70-573 Microsoft SharePoint 2010, Application Development

  - by ybbest

  I just passed my 70-573 exam today and would like to Share my experience on learning SharePoint 2010 as a beginner. 1. Book Microsoft SharePoint 2010: Building Solutions for SharePoint 2010 by Sahil Malik http://apress.com/book/view/1430228652 Sahil is an expert and MVP in SharePoint 2010.He certainly know his field and the book is well written. More importantly Sahil has got very good sense of humor in delivering the knowledge. 2.A development machine It is of great importance to have a dev machine , you cannot learn a new technology by just reading a book nor by watching some training videos. You need get your hands dirty with SharePoint a lot. 3.Training videos Since I have one year subscription with learndev , I use them as my learning resources. It is quite cheap , only cost US $99 for a year subscription and you will get not only the SharePoint training but the whole training library .The videos are from Appdev . Appdev training is of high quality. http://www.appdev.com/ http://www.learndevnow.com/ You can also get the videos from Microsoft SharePoint site. They are pretty good too. But bear in mind , by just watching these videos you will not learn much , you need to build a SharePoint 2010 machine and play with it .Try to write the sample code yourself and not just copy and paste. 4. Write blogs about your learning. This will motive you in your long journey with SharePoint learning. 5. Do check out the patterns & practices SharePoint Guidance on codeplex. http://spg.codeplex.com/ 6.Thanks for Becky Bertram,who kindly put up all the exam requirements with links to MSDN http://blog.beckybertram.com/Lists/Exam%2070573%20Study%20Guide/AllItems.aspx

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• SharePoint Q&A With the MVP Gang

  - by Bil Simser

  Interested in getting some first hand knowledge about SharePoint and all of it’s quirks, oddities, and secrets? We’re hosting not one, but *two* SharePoint Q&A sessions with the MVP crowd. Here’s the official blurb: Do you have tough technical questions regarding SharePoint for which you're seeking answers? Do you want to tap into the deep knowledge of the talented Microsoft Most Valuable Professionals? The SharePoint MVPs are the same people you see in the technical community as authors, speakers, user group leaders and answerers in the MSDN forums. By popular demand, we have brought these experts together as a collective group to answer your questions live. So please join us and bring on the questions! This chat will cover WSS, MOSS and the SharePoint 2010. Topics include setup and administration, design, development and general questions. Here’s a rundown of the expected guests for the chats: Agnes Molnar, Andrew Connell, Asif Rehmani, Becky Bertram, Me, Bryan Phillips, Chris O'Brien, Clayton Cobb, Dan Attis, Darrin Bishop, David Mann, Gary Lapointe, John Ross, Mike Oryzak, Muhanad Omar, Paul Stork, Randy Drisgill, Rob Bogue, Rob Foster, Shane Young, Spence Harbar. Apologies for not linking to everyone’s blogs, I’m just not that ambitious tonight. Please note that not everyone listed here is guaranteed to make it to either chat and there may be additions/changes at the last minute so the names may change to protect the innocent. The chat sessions will be held April 27th, 2010 at 4PM (PST) and April 28th at 9AM (PST). You can find out more details about the chats here or click here to add the April 27th event to your calendar, or click here to add the April 28th event (assuming your calendar software supports ICS files). See you there!

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• SharePoint MVP Chat &ndash; tomorrow and day after

  - by Sahil Malik

  Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Yes we’re doing it again! After two very successful chats, a number of MVPs will be online in chat style answering your SharePoint questions. Here’s the schedule Tuesday May 25th at 4PM PDT (join here) Agnes Molnar Bill English Brian Farnhill Bryan Phillips Clayton Cobb David Mann <—ask him to tell a joke, he has a great sense of humor! Also bug him about Workflows. Matt McDermott Paul Stork Rob Bogue <—Ask him about WFs too. Rob Foster <— Him and Nick Swan run a SharePoint podcast. Sahil Malik <—I know him Saifullah Shafiq Ahmed   Wednesday at 9AM PDT (join here) Andrew Connell <— youngest MVP ever! LOL. Becky Bertram Bil Simser Chadima Kulathilake Claudio Brotto Gary Lapointe <—the stsadm extensions guy, ask him about powershell Darrin Bishop John Ross Michael Mukalian Muhanad Omar Randy Drisgill <—he created SP2010 starter master pages. Ask him about branding Shane Young Todd Bleeker Zlatan Dzinic Comment on the article ....

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• CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

  - by Tuula Fai

  "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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• Application got shut down in WinXP if I close the 2nd window of that application.

  - by kinopyo

  I'm using WinXP and here is my question: I run an application, such as Chrome, there would be one app in the task bar, and it's fine. Suppose a new window of Chrome opened(so there would be 2 window and 2 in the task bar), and when I close that,the 2nd one, the whole application just shutdown. And so does chrome, firefox, evernote, Becky!(the email client), even TortoiseSVN. So I think there should be a generic problem cause these applications shutdown, such as the platform - WinXP. Please give me some advice or hint, anything comes to your mind would be helpful!

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• Application got shut down in WinXP if I close the 2nd window of that application. [closed]

  - by kinopyo

  I'm using WinXP and here is my question: I run an application, such as Chrome, there would be one app in the task bar, and it's fine. Suppose a new window of Chrome opened(so there would be 2 window and 2 in the task bar), and when I close that,the 2nd one, the whole application just shutdown. And so does chrome, firefox, evernote, Becky!(the email client), even TortoiseSVN. So I think there should be a generic problem cause these applications shutdown, such as the platform - WinXP. Please give me some advice or hint, anything comes to your mind would be helpful!

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• .NET Rocks is on the Road Again!

  - by Scott Spradlin

  Carl and Richard are loading up the DotNetMobile (a 30 foot RV) and driving to our town again to show off their favorite bits of Visual Studio 2010 and .NET 4.0! Richard talks about Web load testing and Carl talks about Silverlight 4.0 and multimedia. And to make the night even more fun, they are going to bring a mystery rock star from the Visual Studio world to the event and interview them for a special .NET Rocks Road Trip show series. Along the way we’ll be giving away some great prizes, showing off some awesome technology and having a ton of laughs. So come out to the most fun you can have in a geeky evening - and learn a few things along the way about web load testing and Silverlight 4! And one lucky person at the event will win "Ride Along with Carl and Richard" and get to board the RV and ride with the boys to the next town on the tour -- Chicago. (don’t worry, they will get you home again!) So come out to the most fun you can have in a geeky evening – and find out what’s new and cool in Visual Studio 2010! To get insure we have sufficient food for everyone, please register for this event at http://stlnet.eventbrite.com This registration information will only be used to obtain accurate counts for food preparation. All other answers are optional and will be used for purely statistical analysis. No information will be shared outside the St. Louis .NET User Group. Here is a list of prizes to be given away at the event: Telerik Premium Collection Pre-Emptive One Year Commercial Runtime Intelligence license Red Gate ANTS Memory Profiler Quest Toad Extension for Visual Studio DevExpress Code Rush and Refactor Pro Grape City Active Report/BI Suite Grape City Spread 5.0 JetBrains Resharper Component One Studio for ASP.NET Component One Studio for Silverlight Please check out the event sponsors: Visit http://www.dotnetrocks.com/roadtrip for more information! Thursday, April 29, 2010 6:00 pm - Food and social 6:30 pm - .NET Rocks Interview 7:15 pm - Richard Campbell 8:00 pm - Carl Franklin 8:45 pm - prizes!

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