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  • Where can I find good collaboration tool?

    - by Steven
    I'm working on a project where I'm using mindmeister.com as a tool when brainstorming new ideas. Now I need a tool where I can define roles and what responsibilities they have, and link this to a person / persons. It would also be nice if I could add tasks with a due date for each person. Are there any open source websites which has this?

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  • How can I selectively increase latency? E.g. throttle games

    - by Arcymag
    Basically, I want networked games to run poorly on a network, but I want everything else to run smoothly. I would also appreciate advice on blocking games in general. As far as I can tell, there's a few ways to completely prevent an internet game from running: Blocking entirely via DNS configuration (e.g. hosts file), or router DNS configuration Blocking entirely via a separate DNS server Blocking the application, by uninstalling or some kind of access control Blocking the application by automatically killing the process every once in a while Blocking the application by corrupting files periodically However, I would like a more subtle way to block a program. Something that either: Increases latency (would this be doable through some kind of QoS like what DD-WRT offers?) Increases latency by using a special routing configuration for specific target IPs Throttle other systems resources, such as memory, IO, or CPU Screw around with keyboard configurations when a game is launched I would like this to work on MacOSX and Windows, but Linux would be great too. FYI I don't have a kid, but I was brainstorming with some friends and parents.

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  • Incident Management-Monitoring Ideas

    - by sprsr
    Hello all, What we are tring to do at our company (banking industry) is to apply some ITIL (Information Technology Infrastructure Library) principles and I need some ideas to develop our incident management system of our company. For those who have experienced with incident management, what are the things that helps you most ? What are the things that you can't live without while managing the incidents. Do you have some good screenshots of such a monitoring software ? Since we choosed to develop our own system instead of buying a big system, there are lots of things we may miss, and we are brainstorming here. I need some key points that most crucial in incident management and monitoring. Thanks.

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  • What is a Windows text editor that will make it easy for me to have four text files open onscreen at once?

    - by Ascendant
    When brainstorming / planning I like to have four text files open onscreen at once: One for notes/stream of consciousness, one for action items to follow up on, one for a rough outline, etc.... What I'm looking for is an easy way to create / save four text files in this manner in Windows. Most importantly, I need the lines to wrap based on the width of the actual window itself. Not based on a ruler or document size (a la Word or WordPad) and not wrapping "manually only" (like Windows' built in Notepad application.) Also, I need the windows to have no, or at least, little, fluff at the top of each document (menubars, ribbons, etc.) On my Mac, I've found that the built-in TextEdit application is almost perfect for this. There's no header or ribbon taking up space for each document, and lines wrap when they hit the end of the window. I haven't had any luck finding a Windows application that works the same way.

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  • Can I Store MediaWiki Files on the cloud?

    - by user219048
    I recently got a chromebook, and I've been brainstorming different ways to put mediawiki on it (with localhost, not a server). One way I've read about online is to go into developer mode to download and set up LAMP. I was wondering, wouldn't I be able to store the apache, mysql, php, and mediawiki files on the cloud (google drive)? And if so, would anything prevent me from accessing my wiki on any other computer's localhost, assuming I could just log into Google Drive to access these files? Might there be any reduced performance when operating from the cloud?

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  • Solution for file store needing large number of simultaneous connections

    - by Tennyson H
    So I'm fairly new to large-scale architectures. We're currently using linode instances for our project, but we're brainstorming about scaling. We need a file store system than can deliver ~50mb folders (user data) to our computing instances in a reasonable amount of time (<20 sec), and scale to 10000+ total users, and perhaps 100+ simultaneous transfers. We are also unsure whether to network mount (sshfs/nfs) or just do a full transfer store-instance at the beginning and rsync instance- store at the end. I've experimented with SSH-FS between our little Linode instances but it seems to be bottlenecked at 15mb/s total bandwith, which wouldn't do under 10+ transfer stress let alone scale v. large. I also tried to investigate NFS but couldn't get it working but have little hope that it'll do within our linode network. Are there tools on other cloud providers that match our needs? Should we be mounting, or should we be transferring? Thanks very much!

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  • Solaris: What comes next?

    - by alanc
    As you probably know by now, a few months ago, we released Solaris 11 after years of development. That of course means we now need to figure out what comes next - if Solaris 11 is “The First Cloud OS”, then what do we need to make future releases of Solaris be, to be modern and competitive when they're released? So we've been having planning and brainstorming meetings, and I've captured some notes here from just one of those we held a couple weeks ago with a number of the Silicon Valley based engineers. Now before someone sees an idea here and calls their product rep wanting to know what's up, please be warned what follows are rough ideas, and as I'll discuss later, none of them have any committment, schedule, working code, or even plan for integration in any possible future product at this time. (Please don't make me force you to read the full Oracle future product disclaimer here, you should know it by heart already from the front of every Oracle product slide deck.) To start with, we did some background research, looking at ideas from other Oracle groups, and competitive OS'es. We examined what was hot in the technology arena and where the interesting startups were heading. We then looked at Solaris to see where we could apply those ideas. Making Network Admins into Socially Networking Admins We all know an admin who has grumbled about being the only one stuck late at work to fix a problem on the server, or having to work the weekend alone to do scheduled maintenance. But admins are humans (at least most are), and crave companionship and community with their fellow humans. And even when they're alone in the server room, they're never far from a network connection, allowing access to the wide world of wonders on the Internet. Our solution here is not building a new social network - there's enough of those already, and Oracle even has its own Oracle Mix social network already. What we proposed is integrating Solaris features to help engage our system admins with these social networks, building community and bringing them recognition in the workplace, using achievement recognition systems as found in many popular gaming platforms. For instance, if you had a Facebook account, and a group of admin friends there, you could register it with our Social Network Utility For Facebook, and then your friends might see: Alan earned the achievement Critically Patched (April 2012) for patching all his servers. Matt is only at 50% - encourage him to complete this achievement today! To avoid any undue risk of advertising who has unpatched servers that are easier targets for hackers to break into, this information would be tightly protected via Facebook's world-renowned privacy settings to avoid it falling into the wrong hands. A related form of gamification we considered was replacing simple certfications with role-playing-game-style Experience Levels. Instead of just knowing an admin passed a test establishing a given level of competency, these would provide recruiters with a more detailed level of how much real-world experience an admin has. Achievements such as the one above would feed into it, but larger numbers of experience points would be gained by tougher or more critical tasks - such as recovering a down system, or migrating a service to a new platform. (As long as it was an Oracle platform of course - migrating to an HP or IBM platform would cause the admin to lose points with us.) Unfortunately, we couldn't figure out a good way to prevent (if you will) “gaming” the system. For instance, a disgruntled admin might decide to start ignoring warnings from FMA that a part is beginning to fail or skip preventative maintenance, in the hopes that they'd cause a catastrophic failure to earn more points for bolstering their resume as they look for a job elsewhere, and not worrying about the effect on your business of a mission critical server going down. More Z's for ZFS Our suggested new feature for ZFS was inspired by the worlds most successful Z-startup of all time: Zynga. Using the Social Network Utility For Facebook described above, we'd tie it in with ZFS monitoring to help you out when you find yourself in a jam needing more disk space than you have, and can't wait a month to get a purchase order through channels to buy more. Instead with the click of a button you could post to your group: Alan can't find any space in his server farm! Can you help? Friends could loan you some space on their connected servers for a few weeks, knowing that you'd return the favor when needed. ZFS would create a new filesystem for your use on their system, and securely share it with your system using Kerberized NFS. If none of your friends have space, then you could buy temporary use space in small increments at affordable rates right there in Facebook, using your Facebook credits, and then file an expense report later, after the urgent need has passed. Universal Single Sign On One thing all the engineers agreed on was that we still had far too many "Single" sign ons to deal with in our daily work. On the web, every web site used to have its own password database, forcing us to hope we could remember what login name was still available on each site when we signed up, and which unique password we came up with to avoid having to disclose our other passwords to a new site. In recent years, the web services world has finally been reducing the number of logins we have to manage, with many services allowing you to login using your identity from Google, Twitter or Facebook. So we proposed following their lead, introducing PAM modules for web services - no more would you have to type in whatever login name IT assigned and try to remember the password you chose the last time password aging forced you to change it - you'd simply choose which web service you wanted to authenticate against, and would login to your Solaris account upon reciept of a cookie from their identity service. Pinning notes to the cloud We also all noted that we all have our own pile of notes we keep in our daily work - in text files in our home directory, in notebooks we carry around, on white boards in offices and common areas, on sticky notes on our monitors, or on scraps of paper pinned to our bulletin boards. The contents of the notes vary, some are things just for us, some are useful for our groups, some we would share with the world. For instance, when our group moved to a new building a couple years ago, we had a white board in the hallway listing all the NIS & DNS servers, subnets, and other network configuration information we needed to set up our Solaris machines after the move. Similarly, as Solaris 11 was finishing and we were all learning the new network configuration commands, we shared notes in wikis and e-mails with our fellow engineers. Users may also remember one of the popular features of Sun's old BigAdmin site was a section for sharing scripts and tips such as these. Meanwhile, the online "pin board" at Pinterest is taking the web by storm. So we thought, why not mash those up to solve this problem? We proposed a new BigAddPin site where users could “pin” notes, command snippets, configuration information, and so on. For instance, once they had worked out the ideal Automated Installation manifest for their app server, they could pin it up to share with the rest of their group, or choose to make it public as an example for the world. Localized data, such as our group's notes on the servers for our subnet, could be shared only to users connecting from that subnet. And notes that they didn't want others to see at all could be marked private, such as the list of phone numbers to call for late night pizza delivery to the machine room, the birthdays and anniversaries they can never remember but would be sleeping on the couch if they forgot, or the list of automatically generated completely random, impossible to remember root passwords to all their servers. For greater integration with Solaris, we'd put support right into the command shells — redirect output to a pinned note, set your path to include pinned notes as scripts you can run, or bring up your recent shell history and pin a set of commands to save for the next time you need to remember how to do that operation. Location service for Solaris servers A longer term plan would involve convincing the hardware design groups to put GPS locators with wireless transmitters in future server designs. This would help both admins and service personnel trying to find servers in todays massive data centers, and could feed into location presence apps to help show potential customers that while they may not see many Solaris machines on the desktop any more, they are all around. For instance, while walking down Wall Street it might show “There are over 2000 Solaris computers in this block.” [Note: this proposal was made before the recent media coverage of a location service aggregrator app with less noble intentions, and in hindsight, we failed to consider what happens when such data similarly falls into the wrong hands. We certainly wouldn't want our app to be misinterpreted as “There are over $20 million dollars of SPARC servers in this building, waiting for you to steal them.” so it's probably best it was rejected.] Harnessing the power of the GPU for Security Most modern OS'es make use of the widespread availability of high powered GPU hardware in today's computers, with desktop environments requiring 3-D graphics acceleration, whether in Ubuntu Unity, GNOME Shell on Fedora, or Aero Glass on Windows, but we haven't yet made Solaris fully take advantage of this, beyond our basic offering of Compiz on the desktop. Meanwhile, more businesses are interested in increasing security by using biometric authentication, but must also comply with laws in many countries preventing discrimination against employees with physical limations such as missing eyes or fingers, not to mention the lost productivity when employees can't login due to tinted contacts throwing off a retina scan or a paper cut changing their fingerprint appearance until it heals. Fortunately, the two groups considering these problems put their heads together and found a common solution, using 3D technology to enable authentication using the one body part all users are guaranteed to have - pam_phrenology.so, a new PAM module that uses an array USB attached web cams (or just one if the user is willing to spin their chair during login) to take pictures of the users head from all angles, create a 3D model and compare it to the one in the authentication database. While Mythbusters has shown how easy it can be to fool common fingerprint scanners, we have not yet seen any evidence that people can impersonate the shape of another user's cranium, no matter how long they spend beating their head against the wall to reshape it. This could possibly be extended to group users, using modern versions of some of the older phrenological studies, such as giving all users with long grey beards access to the System Architect role, or automatically placing users with pointy spikes in their hair into an easy use mode. Unfortunately, there are still some unsolved technical challenges we haven't figured out how to overcome. Currently, a visit to the hair salon causes your existing authentication to expire, and some users have found that shaving their heads is the only way to avoid bad hair days becoming bad login days. Reaction to these ideas After gathering all our notes on these ideas from the engineering brainstorming meeting, we took them in to present to our management. Unfortunately, most of their reaction cannot be printed here, and they chose not to accept any of these ideas as they were, but they did have some feedback for us to consider as they sent us back to the drawing board. They strongly suggested our ideas would be better presented if we weren't trying to decipher ink blotches that had been smeared by the condensation when we put our pint glasses on the napkins we were taking notes on, and to that end let us know they would not be approving any more engineering offsites in Irish themed pubs on the Friday of a Saint Patrick's Day weekend. (Hopefully they mean that situation specifically and aren't going to deny the funding for travel to this year's X.Org Developer's Conference just because it happens to be in Bavaria and ending on the Friday of the weekend Oktoberfest starts.) They recommended our research techniques could be improved over just sitting around reading blogs and checking our Facebook, Twitter, and Pinterest accounts, such as considering input from alternate viewpoints on topics such as gamification. They also mentioned that Oracle hadn't fully adopted some of Sun's common practices and we might have to try harder to get those to be accepted now that we are one unified company. So as I said at the beginning, don't pester your sales rep just yet for any of these, since they didn't get approved, but if you have better ideas, pass them on and maybe they'll get into our next batch of planning.

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  • The Workshop Technique Handbook

    - by llowitz
    The #OUM method pack contains a plethora of information, but if you browse through the activities and tasks contained in OUM, you will see very few references to workshops.  Consequently, I am often asked whether OUM supports a workshop-type approach.  In general, OUM does not prescribe the manner in which tasks should be conducted, as many factors such as culture, availability of resources, potential travel cost of attendees, can influence whether a workshop is appropriate in a given situation.  Although workshops are not typically called out in OUM, OUM encourages the project manager to group the OUM tasks in a way that makes sense for the project. OUM considers a workshop to be a technique that can be applied to any OUM task or group of tasks.  If a workshop is conducted, it is important to identify the OUM tasks that are executed during the workshop.  For example, a “Requirements Gathering Workshop” is quite likely to Gathering Business Requirements, Gathering Solution Requirements and perhaps Specifying Key Structure Definitions. Not only is a workshop approach to conducting the OUM tasks perfectly acceptable, OUM provides in-depth guidance on how to maximize the value of your workshops.  I strongly encourage you to read the “Workshop Techniques Handbook” included in the OUM Manage Focus Area under Method Resources. The Workshop Techniques Handbook provides valuable information on a variety of workshop approaches and discusses the circumstances in which each type of workshop is most affective.  Furthermore, it provides detailed information on how to structure a workshops and tips on facilitating the workshop. You will find guidance on some popular workshop techniques such as brainstorming, setting objectives, prioritizing and other more specialized techniques such as Value Chain Analysis, SWOT analysis, the Delphi Technique and much more. Workshops can and should be applied to any type of OUM project, whether that project falls within the Envision, Manage or Implementation focus areas.  If you typically employ workshops to gather information, walk through a business process, develop a roadmap or validate your understanding with the client, by all means continue utilizing them to conduct the OUM tasks during your project, but first take the time to review the Workshop Techniques Handbook to refresh your knowledge and hone your skills. 

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  • Should I list this work experience on my resume? [closed]

    - by Phoenix
    I am currently working at a company. I did an internship before this job with a prestigious company and project itself was challenging but it was in the initial phases and hence there were no tight schedules and we ended up doing brainstorming for the first month and the 2nd month actually setting up our hardware, which is linux servers in lab and a cluster administrator for the servers. And then i wrote an addin task which runs on the server and uses existing API to collect some statistics from the the servers in the cluster and feeding them into another entity which is basically an algorithm that calculates how the load on the servers should be automatically balanced. Neither of these things went into production by the time I left the company and I'm not even sure of their current state. Does it make sense to include it in my resume then? I also worked as a software engineer right out of school at another prestigious company for 9 months. I was involved in some bug fixes before the product launched and I don't even recollect the exact fixes I made to the product. So, will it make sense to have these experiences on my resume ? Will people question me about them and will saying it was bug fixes and mentioning what kind of fixes suffice as enough to justify my work ex there ?

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  • responsibility for storage

    - by Stefano Borini
    A colleague and I were brainstorming about where to put the responsibility of an object to store itself on the disk in our own file format. There are basically two choices: object.store(file) fileformatWriter.store(object) The first one gives the responsibility of serialization on the disk to the object itself. This is similar to the approach used by python pickle. The second groups the representation responsibility on a file format writer object. The data object is just a plain data container (eventually with additional methods not relevant for storage). We agreed on the second methodology, because it centralizes the writing logic from generic data. We also have cases of objects implementing complex logic that need to store info while the logic is in progress. For these cases, the fileformatwriter object can be passed and used as a delegate, calling storage operations on it. With the first pattern, the complex logic object would instead accept the raw file, and implement the writing logic itself. The first method, however, has the advantage that the object knows how to write and read itself from any file containing it, which may also be convenient. I would like to hear your opinion before starting a rather complex refactoring.

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  • Modded Portal Gun Levitates a Companion Cube [Video]

    - by Jason Fitzpatrick
    This cleverly designed Portal gun prop levitates a model Companion Cube; the whole setup just begs to be paired with a Halloween costume. Courtesy of Caleb over at Hack A Day: I was out to lunch with a couple friends, brainstorming ideas for fun projects when one of them says “Wouldn’t it be cool if we could build a working gravity gun?”. We all immediately concurred that while it would in fact be cool, it is also a silly proposition. However, only a few seconds later, I realized we could do a display piece that emulated this concept very easily. Floating magnetic globes have been around for quite some time. I determined I would tear the guts out of a stock floating globe and mount it on a portal gun, since they’re easier to find than a gravity gun. I would also build a custom companion cube to be the correct size and weight necessary. Watch the video above and then check out the link below for more information on the build. HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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  • Need ideas for an innovation week

    - by slandau
    So 4 times a year we have an innovation week (to even out the odd sprint releases). This whole week is dedicated to experimenting with new technology/ideas that could potentially help progress the software department or the company as a whole, and serve as sort of a starting point for new ideas and brainstorming. For example, the last one contained a lot of projects. One was the re-design of our web app into more of a Web 2.0 look and feel using JQuery and a lot of cool CSS tricks. Another was a proposal for a new bug tracking software as opposed to the clearly outdated one we use, and another was a very cool JQuery/Js design that could show the same page to multiple users on different computers and allow each of them to take "charge" of the page, disabling the other one from doing anything, and vice versa, seeing all updates in real time -- sort of like Netmeeting through Js. Well, this is my first one as a new employee so I wanted to think of something cool. We get one week (anywhere from 40-60 hours or so), and we usually pair up or do this in groups of 3-4, depending on how many projects there are. Projects have to get approved but usually that doesn't prove to be too difficult. We are in the financial analysis software industry if the domain was leading you guys to think of anything helpful. I am primarily working on a web app in MVC 2 at the moment using a lot of JQuery and a C# backend. Do you guys have any idea of something that would be cool/beneficial/worth it?

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  • How to determine the amount to spend per phrase on Adwords research?

    - by Anonymous -
    My company would like to start a PPC advertising campaign. Whilst I understand the concept and how to set everything up from a technical point of view, this is something I've never done before. Logically, we'd like to test out a wide range of keywords that we think would lead to conversions, which we've put together through brainstorming and with some help from Google's External Keyword Tool. Sub-question whilst I remember - am I correct in thinking that in Google's keyword tool, keywords that we think will perform well that have a low competition yet high monthly searches are good since there will be less advertisers, meaning our bid per click will be less? Is there a common benchmark or process of doing a round of tests with keywords? Should we wait for 100 clicks on each keyword, see which ones have lead to the most sales (or rather, sales that are sustainable with the cost per click of that keyword), then drop the ones which aren't converting and put that budget onto the converting keywords? We realistically have a few hundred keywords/phrases we would like to test, but spending $100 per keyword/phrase is going to work out as quite an expensive test. It would be nice to be able to spend $5-10 per phrase, but I don't think the sample size would be great enough to determine anything usefully reliable. Another approach might be to setup all the keywords, and those that bring the most sales within x hours/days would be the ones we use. What is the common procedure with things like this? I know there are a plethora of companies that specialize in exactly this, but this is something we anticipate doing a lot in the future, so it would make sense to do it in house if at all possible.

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  • Cross-platform (microcontroller-PC) algorithm development

    - by Kyr
    Hello people! I was asked to develop a algorithm for network application on C. This project will be developed on Linux for PC and then it will be transferred to a more portable platform, something that will include a microcontroller. There are many microcontroller/companies out there that provide very nice and large libraries for TCP/IP. This software will hold statistics on the network performance. The whole idea of a cross platform (uC - PC) seems rubbish to me cause eventually the code should be written in a more platform specific way for the microcontroller, but I am not expert to judge anyway. Is there any clever way of doing this or is there a anyone that did this before? My brainstorming has "Wrapper library" and "Matlab"... Any ideas? Thx!

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  • Developing a GPS car tracking system

    - by Click Ok
    I'm in the brainstorming phase to develop a GPS car tracking system requested by a customer. I myself know the directions to build some GPS system to mobile phones and etc. But sincerely I don't know how to start in that project. That is the scenario: 1) The cars will get a device with a SIM CARD that will emit GPS signals. 2) My customer will in any place (home, work, etc) with a web connection will see in the map where the car is located. For me, I have not problems at get the GPS data, convert to usable info and show the position in some map system (like Google Maps or MS Bing Maps, by example). My problem is, how I do to retrieve that "GPS Signal" from device in the car? I will need some kind of "Receiver Device" connected to a web server machine in order to my application to consume that data? Or "automagically" my sodtware will receive the info from a third-party web-service? Or what?

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  • Is It Possible To Use Javascript/CSS To Swap Style Sheets When A Mobile Device Rotates?

    - by Sean M
    I am working on a site that must be designed with mobile accessibility in mind. As part of our brainstorming, we wondered whether it's possible to detect, for a mobile browser (i.e. Mobile Safari or the Android browser), when the viewing device has changed orientation, and to use that as a trigger to change page content? As the title of this question implies, our best-case scenario is the ability to detect the orientation change and use it to alter the CSS on the fly so as to present a slightly different page for landscape versus portrait. Of course we can just design for a page that looks good one way and make it obvious that it's supposed to be viewed that way, but the cool-stuff factor of a page that looks good either way is pretty appealing. Is this idea implementable? Practical?

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  • Expert system for writing programs?

    - by aaa
    I am brainstorming an idea of developing a high level software to manipulate matrix algebra equations, tensor manipulations to be exact, to produce optimized C++ code using several criteria such as sizes of dimensions, available memory on the system, etc. Something which is similar in spirit to tensor contraction engine, TCE, but specifically oriented towards producing optimized rather than general code. The end result desired is software which is expert in producing parallel program in my domain. Does this sort of development fall on the category of expert systems? What other projects out there work in the same area of producing code given the constraints?

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  • Design pattern to encapsulate common funtionality among UI controls

    - by Dan
    I'm brainstorming some ideas around a pattern to use for the following scenario. I have some 3rd party controls that I want to add common functionality to. Functionality is added by handling several of the the events and doing certain things when the events fire along with adding some private variables to hold some state info between events. I want to reuse the code and functionality so this is what I'd typically do. Create a class for this functionality and pass in the instance of the control that I want to add the functionality to in the constructor. Then I can add event handlers to the control in the instance of the class. Can anyone think of alternative patterns to use in order to create this kind of reusable functionality.

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  • What's the most scalable way to handle somewhat large file uploads in a Python webapp?

    - by Jason Baker
    We have a web application that takes file uploads for some parts. The file uploads aren't terribly big (mostly word documents and such), but they're much larger than your typical web request and they tend to tie up our threaded servers (zope 2 servers running behind an Apache proxy). I'm mostly in the brainstorming phase right now and trying to figure out a general technique to use. Some ideas I have are: Using a python asynchronous server like tornado or diesel or gunicorn. Writing something in twisted to handle it. Just using nginx to handle the actual file uploads. It's surprisingly difficult to find information on which approach I should be taking. I'm sure there are plenty of details that would be needed to make an actual decision, but I'm more worried about figuring out how to make this decision than anything else. Can anyone give me some advice about how to proceed with this?

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  • New Site : Showing first time visitors what the site offers

    - by PlanetUnknown
    The site I'm working on, is almost completed. I have a Demo page created as well, where people can try out the product. However for first time visitors to understand what service the site actually provides I'm brainstorming with the following ideas. Since a lot of folks have been through this a number of time, would like to get some advice on what they use and what generally works. Here is what I came up with - 1.) Plain Slideshow, showing various features. (Using jQquery, hence figuring out a simple BUT professional looking plugin).Simplest to implement. 2.) Flash - Will have to hire someone. 3.) JellyVision ? - I'm not sure if this is free though. But something free like this would be great !

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Dawn of the Enterprise Social Developer

    - by Mike Stiles
    Social is not just for poking friends, posting videos of cats playing pianos, or even just for brand marketing anymore. It has become a key form of communication internally and externally across every area of the enterprise. As a Java developer, are you positioning yourself for the integration of social into enterprise business systems that’s on the near horizon? Because it’s the work you do and the applications you build that will influence what the social-enabled enterprise is going to look like and how it’s going to operate. But as a social developer, step one is wrapping your arms around all the things that are possible. Traditionally, the best exploration, brainstorming and innovation come from collaborating with other developers. That’s how the big questions can be hashed (or hacked) out. Is Java the best social development environment? If not, what is? What’s already being done in terms of application integration? The JavaOne Social Developer Program will offer up a series of talks and events on those very issues Tuesday, October 2 at the San Francisco Hilton. If you’re interested in embarking on this newest frontier of enterprise social development, you can connect with others who are thinking the same thing and get moving on your first project.Talks will include: Emergence Of The Social EnterpriseExtending Social into Enterprise Applications and Business ProcessesIntro to Open Graph and Facebook's APIs Building the Next Wave of Social Commerce Platforms Social Data and the Enterprise LinkedIn: A Professional Network Built with Java Technologies and Agile Practice Social Developer Hackathon In addition to these learning and discussion opportunities, you might consider joining the new Oracle Social Developer Community (OSDC), where the interaction and collaboration can continue indefinitely. It doesn’t take a lot of tea leaf reading to know that the cloud will house the enterprise technology of the future, and social (as well as the rich data it brings) is going to be a major part of that as social integrates across every business function as there’s proven value for consumer facing initiatives. The next phase of social development is going to involve combining enterprise data from multiple sources, new and existing, social and traditional, in order to tell compelling and usable stories. And social is coming to the enterprise quickly, meaning you as a development leader should seek to understand not just what's worked on the consumer side, but what aspects of those successes can be applied inside the organization. Get educated, get connected, and consider registering for this forward-looking event now to get started with enterprise social development.

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  • How can story and gameplay be artfully merged?

    - by NauticalMile
    Let me give some context. Three of my friends and I have a pretty good game idea cooking. It's based off of a prototype I made that's evolving into a cool game mechanic. The mechanic itself is a toy that's fun on its own, but we haven't designed any puzzles around it yet. We have a design document going, and we are answering a lot of questions about what's in the game. It's become clear early on that everyone (including myself) likes the characters and the story a lot. Considering what our favorite games are, this is unsurprising. A story driven game makes sense to me. I like the emphasis that Paper Mario: The Thousand-Year-Door, Portal 2, and Tomb Raider place on story, and I imagine our game will have a similar feel (lots of dialogue, plot twists, lovable characters). However, one team member raised this point in the design doc: I am feeling like [fleshing out the story] is our biggest hurdle right now for making more design decisions - like more specific decisions about levels etc. Is this true? I am uncertain about working on the story extensively before gameplay, and my uneasiness was reinforced when I read this question about story vs. gameplay. What I want to say is: "Let's continue to work on the story, but also start brainstorming and prototyping abstract puzzles and combat sequences, and we'll creatively match them together later." Is this a reasonable approach? If so, how much of the development of these elements should be done independently? Should I try and create a whole bunch of puzzles while my other teammates focus on story and aesthetics? Then when we have a lot of story and game 'chunks' we can match them with eachother to build something meaningful. Or should we focus on iterating individual levels as distinct units where puzzles, story, etc... are designed together? Or maybe we need to put our excitement about the story on hold and just focus on gameplay. Is there another approach to design that we can take? Am I missing something crucial? I have discussed story and gameplay because they seem the most likely to be at odds with each other, but we also have to consider user interface, music, art direction, etc... Can we design these independently as well?

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  • ArchBeat Link-o-Rama for November 16, 2012

    - by Bob Rhubart
    X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Leveraging Oracle Scorecard and Strategy Management for Everyday BI Needs "Oracle Scorecard and Strategy Management (OSSM) is built-upon the premise that a scorecard system should not be separate from the BI system, like many comparable tools are today," says author Kevin McGinely. "Instead of a separate application with its own data, its own data definitions, and its own front-end, Oracle made the choice to integrate OSSM directly into OBIEE." Applying BI for personal productivity recognition and gamification | Capgemini Oracle Blog "It is quite obvious that if you want people to participate you need an appealing and intuitive user interface," says Capgemini's Henk Vermeulen in this interesting exploration of gamification in the enterprise. Build and release OSB projects with Maven | Edwin Biemond "With Maven we are able to build and deploy OSB projects," says Oracle ACE Edwin Biemond. "The artifacts generated by Maven called snaphosts and releases can be automatically uploaded to a software repository. These versioned OSB jars can then be downloaded by the OSB Servers and deployed." Biemond shows you how in this detailed technical post. ADF Generator for Dynamic ADF BC and ADF UI | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post is an extension of his OOW12 presentation, "Oracle ADF Implementations Around the Globe: Best Practices," and includes the sample application he promised to share. Service-oriented organizations have a head start in the cloud race | ZDNet ZDNet SOA blogger Joe McKendrick offers a snapshot of a recent report Forrester analyst James Staten. Oracle Fusion Middleware Security: X509 Fallback to Form | Debasish BhattacharyaOracle Fusion Middleware A-Team architect Debasish Bhattacharya shares a solution that resulted from brainstorming with colleagues Chris Johnson and Brian Eidelman. "The solution is not very difficult," says Bhattacharya, "though it needs some additional configurations and coding." It's all presented in this detailed post. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. Thought for the Day "Operating systems are like underwear — nobody really wants to look at them." — Bill Joy Source: SoftwareQuotes.com

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