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• vSphere Client vCenter Template Customization Specification Using Windows Sysprep Unattended Answer XML File

  - by Brian

  I'm trying to setup a vSphere Client vCenter v5.0.0 Build 455964 Template Customization Specification using a Windows Sysprep unattended answer XML file for Win2008R2. However I didn't know how Sysprep worked before attempting this so it was a time-consuming nightmare (even after reviewing VMware vSphere ESXi 5's documentation)! I think I've figure out what I'm supposed to be doing, but it's still not working. The biggest problem at this point is that vSphere Client vCenter Customization Specification IP address information is not sticking when I load a Sysprep XML file with just 1 basic setting! This can only be a bug. Here is the process I'm using: PROCESS for Windows - vSphere Client Install Windows OS install VM Tools customize Windows (GPOs can be used to do this after deployment) install Applications (GPOs can be used to do this after deployment too) shutdown the VM convert the VM to a template create a custom Windows Sysprep XML answer file with desired customizations View Management Customization Specifications Manager create "New" Specification for "Target Virtual Machine OS" select Windows check "Use Custom Sysprep Answer File" (ADDS: Custom Sysprep File. KEEPS: Network (IP), Operating System Options (SID, Sysprep /generalize). REPLACES: Registration Information of Owner Name & Organization, Computer Name, Windows License (Key), Administrator Password, Time Zone, Run Once, Workgroup or Domain) name it as "VMwareCS-OS####R#x32/64w/Sysprep-TEST" (CS=Customization Specification) set Description as "Created YYYY/MM/DD by FLast" NEXT import a Sysprep answer file from secure location NEXT Custom settings NEXT click "..." box to right of "Use DHCP" set "Use the following IP settings:" for "IP Address" fill out the first 2 octets set appropriate values for other 2-3 fields set DNS server addresses OK NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish View Inventory VMs and Templates right-click previously completed template Deploy Virtual Machine from this Template provide the new OS name (max15char) select inventory location NEXT select Host/Cluster (wait for validation to succeed) NEXT select Resource Pool (wait for validation to succeed) NEXT select Storage location NEXT check "Power on this virtual machine after creation" select "Customize using an existing customization specification" select desired specification select "Use the Customization Wizard to temporarily adjust the specification before deployment" NEXT NEXT Custom settings? NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish Finish. I know a community member named "brian" (http://serverfault.com/users/25904/brian) has worked with this scenario before, but I couldn't figure out how to contact him directly, so Brian if you see this message could you provide some information to help? Thanks, Brian

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• Counting and joining two tables

  - by Eikern

  Eventhosts – containing the three regular hosts and an "other" field (if someone is replacing them) eventid | host (SET[Steve,Tim,Brian,other]) ------------------------------------------- 1 | Steve 2 | Tim 3 | Brian 4 | other 5 | other Event id | other | name etc. ---------------------- 1 | | … 2 | | … 3 | | … 4 | Billy | … 5 | Irwin | … This query: SELECT h.host, COUNT(*) AS hostcount FROM host AS h LEFT OUTER JOIN event AS e ON h.eventid = e.id GROUP BY h.host Returns Steve | 1 Tim | 1 Brian | 1 other | 2 I want it to return Steve | 1 Tim | 1 Brian | 1 Billy | 1 Irwin | 1 OR Steve | | 1 Tim | | 1 Brian | | 1 other | Billy | 1 other | Irwin | 1 Can someone tell me how I can achieve this or point me in a direction?

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• "Vidalia detected that the Tor software exited unexpectedly."

  - by Brian

  I can start and kill tor via command line, but I want to control it with Vidalia. The browser bundle works, but I'd rather not use it. This is the message log in vidalia: Sep 25 19:29:13.696 [Notice] Tor v0.2.3.22-rc (git-4a0c70a817797420) running on Linux. Sep 25 19:29:13.696 [Notice] Tor can't help you if you use it wrong! Learn how to be safe at https://www.torproject.org/download/download#warning Sep 25 19:29:13.696 [Notice] Read configuration file "/home/brian/.vidalia/torrc". Sep 25 19:29:13.697 [Notice] Initialized libevent version 2.0.16-stable using method epoll (with changelist). Good. Sep 25 19:29:13.697 [Notice] Opening Socks listener on 127.0.0.1:9050 Sep 25 19:29:13.697 [Warning] /var/run/tor is not owned by this user (brian, 1000) but by debian-tor (114). Perhaps you are running Tor as the wrong user? Sep 25 19:29:13.697 [Warning] Before Tor can create a control socket in "/var/run/tor/control", the directory "/var/run/tor" needs to exist, and to be accessible only by the user account that is running Tor. (On some Unix systems, anybody who can list a socket can connect to it, so Tor is being careful.) Sep 25 19:29:13.698 [Notice] Closing partially-constructed Socks listener on 127.0.0.1:9050 Sep 25 19:29:13.698 [Warning] Failed to parse/validate config: Failed to bind one of the listener ports. Sep 25 19:29:13.698 [Error] Reading config failed--see warnings above.

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• Silverlight Cream for January 03, 2011 -- #1021

  - by Dave Campbell

  In this all-Submittal Issue: Gill Cleeren(-2-), Brian Noyes, Brian Genisio, René Schulte, and Andy Schwam(-2-). Above the Fold: Silverlight: "The INavigationContentLoader interface in Silverlight 4" Gill Cleeren WP7: "Sending Windows Phone Screenshots in an Email" René Schulte WCF RIA Services: "WCF RIA Services Part 10 - Exposing Domain Services To Other Clients" Brian Noyes Shoutouts: Want to know what it takes to be an MVP? Check out René Schulte's recap of 2010: Goodbye 2010 - Hello 2011 ... awesome, René! Rui Marinho sent me this post... it's WPF, but wow... WPF and Kinect! Kinect & WPF From SilverlightCream.com: The INavigationContentLoader interface in Silverlight 4 Gill Cleeren has a couple posts up... this first is a break-out of the INavigationContentLoader... what all can be done with it, in addition to the flow of the page load process broken out. Working with the RaiseCanExecuteChanged in MVVM Light (Silverlight) Gill Cleeren' latest post is a discussion of the Silverlight ICommand interface and Laurent Bugnion's RaiseCanExecuteChanged in MVVM Light, with example code. WCF RIA Services Part 10 - Exposing Domain Services To Other Clients Brian Noyes has Part 10 in his WCF RIA Services Tutorial series up at SilverlightShow ... with info on, for example, exposint an OData, SOAP, or REST/JSON endpoint, or how to consume them. Cross-Training in Silverlight & Flex–MVVM vs Presentation Model Brian Genisio finished the year off with this post in his on-going Silverlight/Flex seris comparing MVVM vs Presentation Model .. lots of good MVVM/ViewModel tips and code in this post. Sending Windows Phone Screenshots in an Email René Schulte is the perfect guy to be doing this... how about emailing a screenshot directly from inside an app, for instance Laurent's taking a screenshot from inside an app... too cool, Rene! Windows Phone 7 Application Development Tips Andy Schwam has a post up with tips he learned while creating his first WP7 app... lots of good tips, Gestures, Camera, ISO... check it out, could save you some time and tears :) WP7 Tip: Using the CameraCaptureTask for Windows Phone 7 Andy Schwam's most recent post is WP7 dev as well, and has a bunch of tips and code for using the camera, such as capturing an image, resizing, saving... good stuff. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Tykie

  - by Brian

  Here’s the obituary my mother wrote for Tykie, I still miss the little guy quite a bit. Anyone who’s interested in further information on hearing dogs should check out the IHDI website. I cannot begin to express how helpful a hearing dog can be for the hearing impaired. If you feel so inclined, please make a donation. In Memoriam, Tykie 1993-2010 The American Legion Post 401, South Wichita, KS, supported one of its members and commander by sponsoring a service dog for him. Unlike most service dogs this one was for the hearing impaired. Both Ocie and Betty Sims had hearing loss – Ocie more than Betty. The Post and Auxilliary had garage sales, auctions and other fund-raising endeavors to get donations for the dog. Betty made Teddy bears with growlers that were auctioned for donations to bring a hearing dog from International Hearing Dog, Henderson, Colorado. Tykie, a small wiry, salt and pepper terrier, arrived September 1, 1994 to begin his work that included attending Post 401 meetings and celebrations as well as raising more money to be donated to IHD to help others have hearing dogs. Tykie was a young dog less than a year old when he came to Wichita. He was always anxious to please and seldom barked, though he did put out a kind of cry when he was giving his urgent announcement that someone was at the door or the telephone was ringing. He also enjoyed chasing squirrels in the backyard garden that Ocie prized. In 1995, Betty almost died of a lung infection. Tykie was at the hospital with Ocie when he could visit. Several weeks after she was able to come home after a miraculous recovery, Tykie and Ocie went to a car show in downtown Wichita. Ocie’s retina tore loose in the only eye he could see out of and he almost blind was in great pain. How Ocie and Tykie got home is still a mystery, but the family legend goes that Tykie added seeing eye dog to his repertoire and helped drive him home. Health problems continued for Ocie and when he was placed in a nursing home, Tykie was moved to be Betty’s hearing dog. No problem for Tykie, he still saw his friends at the post and continued to help with visitors at the door. The night of May 3, 1999, Betty and Tykie were in the bedroom watching TV when Tykie began hitting her with both front paws as he would if something were urgent. She said later she thought he wanted to go out. As she and the dog walked down the hall towards the back of the house, Tykie hit her again with his front paws with such urgency that she fell into a small coat closet. That small 2-by-2 closet became their refuge as that very second the roof of her house went off as the f4 tornado raced through the city. Betty acquired one small wound on her hand from a piece of flying glass as she pulled Tykie into the closet with her. Tykie was a hero that day and a lot of days after. He kept Betty going as she rebuilt her home and after her husband died April 15, 2000. Tykie had to be cared for so she had to take him outside and bring him inside. He attended weddings of grandchildren and funerals of Post friends. When Betty died February 17, 2002 Tykie’s life changed again. IHD gave approval for his transfer and retirement to Betty and Ocie’s grandson, Brian Laird, who has a similar hearing loss to his grandfather. A few days after the funeral Tykie flew to his new home in Rutherford, NJ where he was able to take long walks for a couple of years before moving back to the Kansas City area. He was still full of adventure. He was written up in a book about service dogs and his story of the tornado and his picture appeared. He spent weekends at Brian’s mother’s farm to get muddy and be afraid of cats and chickens. He also took on an odyssey as he slipped from his fenced yard in Lenexa one day and walked more than seven miles in Overland Park traffic before being found by a good Samaritan who called IHD to find out where he belonged. Tykie was deaf for about the last two years of his long life and became blind as well, but he continued to strive to please. Tykie was 16 years and 4 months when he was cremated. His ashes were scattered on the graves of Betty and Ocie Sims at Greenwood Cemetery west of Wichita on the afternoon of March 21, 2010, with about a dozen family and Post 401 members. It is still the rule. Service dogs are the only dogs allowed inside the Post home. Submitted by Linda Laird, daughter of Betty and Ocie and mother of Brian Laird.

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• Cannot change permissions in symlinked dropbox directory in Ubuntu 10.10

  - by Reactor5

  Title pretty much says it all, but here's what I'm doing... ls -l produces this... drwx------ 1 brian brian 4096 2010-12-28 14:19 foldername -rw------- 1 brian brian 0 2010-12-28 15:54 index.html after typing something like chmod o=rx index.html the output of ls -l is the same. This happens whether or not I'm in the original location or the symlink location. However, as a further twist, the output of chmod -v o=rx index.html is the following: mode of `index.html' changed to 0605 (rw----r-x) The location is also being symlinked to by apache. What's going on with my permissions?

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• Understanding Process Scheduling in Oracle Solaris

  - by rickramsey

  The process scheduler in the Oracle Solaris kernel allocates CPU resources to processes. By default, the scheduler tries to give every process relatively equal access to the available CPUs. However, you might want to specify that certain processes be given more resources than others. That's where classes come in. A process class defines a scheduling policy for a set of processes. These three resources will help you understand and manage it process classes: Blog: Overview of Process Scheduling Classes in the Oracle Solaris Kernel by Brian Bream Timesharing, interactive, fair-share scheduler, fixed priority, system, and real time. What are these? Scheduling classes in the Solaris kernel. Brian Bream describes them and how the kernel manages them through context switching. Blog: Process Scheduling at the Thread Level by Brian Bream The Fair Share Scheduler allows you to dispatch processes not just to a particular CPU, but to CPU threads. Brian Bream explains how to use and provides examples. Docs: Overview of the Fair Share Scheduler by Oracle Solaris Documentation Team This official Oracle Solaris documentation set provides the nitty-gritty details for setting up classes and managing your processes. Covers: Introduction to the Scheduler CPU Share Definition CPU Shares and Process State CPU Share Versus Utilization CPU Share Examples FSS Configuration FSS and Processor Sets Combining FSS With Other Scheduling Classes Setting the Scheduling Class for the System Scheduling Class on a System with Zones Installed Commands Used With FSS -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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• How can I split Excel data from one row into multiple rows

  - by Lenny

  Good afternoon, Is there a way to split data from one row and store to separate rows? I have a large file that contains scheduling information and I'm trying to develop a list that comprises each combination of course, day, term and period per line. For example I have a file similiar to this: Crs:Sn Title Tchr TchrName Room Days Terms Periods 7014:01 English I 678 JUNG 300 M,T,W,R,F 3,4 2,3 1034:02 English II 123 MOORE 352 M,T,W,R,F 3 4 7144:02 Algebra 238 VYSOTSKY 352 M,T,W,R,F 3,4 3,4 0180:06 Pub Speaking 23 ROSEN 228 M,T,W,R,F 3,4 5 7200:03 PE I 244 HARILAOU GYM 4 M,T,W,R,F 1,2,3 3 2101:01 Physics/Lab 441 JONES 348 M,T,W,R,F 1,2,3,4 2,3 Should extract to this in an excel file: Crs:Sn Title Tchr# Tchr Room Days Terms Period 7014:01 English I 678 JUNG 300 M 3 2 7014:01 English I 678 JUNG 300 T 3 2 7014:01 English I 678 JUNG 300 W 3 2 7014:01 English I 678 JUNG 300 R 3 2 7014:01 English I 678 JUNG 300 F 3 2 7014:01 English I 678 JUNG 300 M 4 2 7014:01 English I 678 JUNG 300 T 4 2 7014:01 English I 678 JUNG 300 W 4 2 7014:01 English I 678 JUNG 300 R 4 2 7014:01 English I 678 JUNG 300 F 4 2 7014:01 English I 678 JUNG 300 M 3 3 7014:01 English I 678 JUNG 300 T 3 3 7014:01 English I 678 JUNG 300 W 3 3 7014:01 English I 678 JUNG 300 R 3 3 7014:01 English I 678 JUNG 300 F 3 3 7014:01 English I 678 JUNG 300 M 4 3 7014:01 English I 678 JUNG 300 T 4 3 7014:01 English I 678 JUNG 300 W 4 3 7014:01 English I 678 JUNG 300 R 4 3 7014:01 English I 678 JUNG 300 F 4 3 1034:02 English II 123 MOORE 352 M 3 4 1034:02 English II 123 MOORE 352 T 3 4 1034:02 English II 123 MOORE 352 W 3 4 1034:02 English II 123 MOORE 352 R 3 4 1034:02 English II 123 MOORE 352 F 3 4 7144:02 Algebra 238 VYSOTSKY 352 M 3 3 7144:02 Algebra 238 VYSOTSKY 352 T 3 3 7144:02 Algebra 238 VYSOTSKY 352 W 3 3 7144:02 Algebra 238 VYSOTSKY 352 R 3 3 7144:02 Algebra 238 VYSOTSKY 352 F 3 3 7144:02 Algebra 238 VYSOTSKY 352 M 4 3 7144:02 Algebra 238 VYSOTSKY 352 T 4 3 7144:02 Algebra 238 VYSOTSKY 352 W 4 3 7144:02 Algebra 238 VYSOTSKY 352 R 4 3 7144:02 Algebra 238 VYSOTSKY 352 F 4 3 7144:02 Algebra 238 VYSOTSKY 352 M 3 4 7144:02 Algebra 238 VYSOTSKY 352 T 3 4 7144:02 Algebra 238 VYSOTSKY 352 W 3 4 7144:02 Algebra 238 VYSOTSKY 352 R 3 4 7144:02 Algebra 238 VYSOTSKY 352 F 3 4 7144:02 Algebra 238 VYSOTSKY 352 M 4 4 7144:02 Algebra 238 VYSOTSKY 352 T 4 4 7144:02 Algebra 238 VYSOTSKY 352 W 4 4 7144:02 Algebra 238 VYSOTSKY 352 R 4 4 7144:02 Algebra 238 VYSOTSKY 352 F 4 4 0180:06 Pub Speaking 23 ROSEN 228 M 3 5 0180:06 Pub Speaking 23 ROSEN 228 T 3 5 0180:06 Pub Speaking 23 ROSEN 228 W 3 5 0180:06 Pub Speaking 23 ROSEN 228 R 3 5 0180:06 Pub Speaking 23 ROSEN 228 F 3 5 0180:06 Pub Speaking 23 ROSEN 228 M 4 5 0180:06 Pub Speaking 23 ROSEN 228 T 4 5 0180:06 Pub Speaking 23 ROSEN 228 W 4 5 0180:06 Pub Speaking 23 ROSEN 228 R 4 5 0180:06 Pub Speaking 23 ROSEN 228 F 4 5 7200:03 PE I 244 HARILAOU GYM 4 M 1 3 7200:03 PE I 244 HARILAOU GYM 4 M 2 3 7200:03 PE I 244 HARILAOU GYM 4 M 3 3 7200:03 PE I 244 HARILAOU GYM 4 T 1 3 7200:03 PE I 244 HARILAOU GYM 4 T 2 3 7200:03 PE I 244 HARILAOU GYM 4 T 3 3 7200:03 PE I 244 HARILAOU GYM 4 W 1 3 7200:03 PE I 244 HARILAOU GYM 4 W 2 3 7200:03 PE I 244 HARILAOU GYM 4 W 3 3 7200:03 PE I 244 HARILAOU GYM 4 R 1 3 7200:03 PE I 244 HARILAOU GYM 4 R 2 3 7200:03 PE I 244 HARILAOU GYM 4 R 3 3 7200:03 PE I 244 HARILAOU GYM 4 F 1 3 7200:03 PE I 244 HARILAOU GYM 4 F 2 3 7200:03 PE I 244 HARILAOU GYM 4 F 3 3 2101:01 Physics/Lab 441 JONES 348 M 1 2 2101:01 Physics/Lab 441 JONES 348 M 2 2 2101:01 Physics/Lab 441 JONES 348 M 3 2 2101:01 Physics/Lab 441 JONES 348 M 4 2 2101:01 Physics/Lab 441 JONES 348 T 1 2 2101:01 Physics/Lab 441 JONES 348 T 2 2 2101:01 Physics/Lab 441 JONES 348 T 3 2 2101:01 Physics/Lab 441 JONES 348 T 4 2 2101:01 Physics/Lab 441 JONES 348 W 1 2 2101:01 Physics/Lab 441 JONES 348 W 2 2 2101:01 Physics/Lab 441 JONES 348 W 3 2 2101:01 Physics/Lab 441 JONES 348 W 4 2 2101:01 Physics/Lab 441 JONES 348 R 1 2 2101:01 Physics/Lab 441 JONES 348 R 2 2 2101:01 Physics/Lab 441 JONES 348 R 3 2 2101:01 Physics/Lab 441 JONES 348 R 4 2 2101:01 Physics/Lab 441 JONES 348 F 1 2 2101:01 Physics/Lab 441 JONES 348 F 2 2 2101:01 Physics/Lab 441 JONES 348 F 3 2 2101:01 Physics/Lab 441 JONES 348 F 4 2 2101:01 Physics/Lab 441 JONES 348 M 1 3 2101:01 Physics/Lab 441 JONES 348 M 2 3 2101:01 Physics/Lab 441 JONES 348 M 3 3 2101:01 Physics/Lab 441 JONES 348 M 4 3 2101:01 Physics/Lab 441 JONES 348 T 1 3 2101:01 Physics/Lab 441 JONES 348 T 2 3 2101:01 Physics/Lab 441 JONES 348 T 3 3 2101:01 Physics/Lab 441 JONES 348 T 4 3 2101:01 Physics/Lab 441 JONES 348 W 1 3 2101:01 Physics/Lab 441 JONES 348 W 2 3 2101:01 Physics/Lab 441 JONES 348 W 3 3 2101:01 Physics/Lab 441 JONES 348 W 4 3 2101:01 Physics/Lab 441 JONES 348 R 1 3 2101:01 Physics/Lab 441 JONES 348 R 2 3 2101:01 Physics/Lab 441 JONES 348 R 3 3 2101:01 Physics/Lab 441 JONES 348 R 4 3 2101:01 Physics/Lab 441 JONES 348 F 1 3 2101:01 Physics/Lab 441 JONES 348 F 2 3 2101:01 Physics/Lab 441 JONES 348 F 3 3 2101:01 Physics/Lab 441 JONES 348 F 4 3 I'm trying to avoid going line by line separating the data. I'm not well versed on the VBA functionality of Excel, but would like to get started using it. Any help would be greatly appreciated.

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• Wiki-fying a text using LPeg

  - by Stigma

  Long story coming up, but I'll try to keep it brief. I have many pure-text paragraphs which I extract from a system and re-output in wiki format so that the copying of said data is not such an arduous task. This all goes really well, except that there are no automatic references being generated for the 'topics' we have pages for, which end up needing to be added by reading through all the text and adding it in manually by changing Topic to [[Topic]]. First requirement: each topic is only to be made clickable once, which is the first occurrence. Otherwise, it would become a really spammy linkfest, which would detract from readability. To avoid issues with topics that start with the same words Second requirement: overlapping topic names should be handled in such a way that the most 'precise' topic gets the link, and in later occurrences, the less precise topics do not get linked, since they're likely not correct. Example: topics = { "Project", "Mary", "Mr. Moore", "Project Omega"} input = "Mary and Mr. Moore work together on Project Omega. Mr. Moore hates both Mary and Project Omega, but Mary simply loves the Project." output = function_to_be_written(input) -- "[[Mary]] and [[Mr. Moore]] work together on [[Project Omega]]. Mr. Moore hates both Mary and Project Omega, but Mary simply loves the [[Project]]." Now, I quickly figured out a simple or complicated string.gsub() could not get me what I need to satisfy the second requirement, as it provides no way to say 'Consider this match as if it did not happen - I want you to backtrack further'. I need the engine to do something akin to: input = "abc def ghi" -- Looping over the input would, in this order, match the following strings: -- 1) abc def ghi -- 2) abc def -- 3) abc -- 4) def ghi -- 5) def -- 6) ghi Once a string matches an actual topic and has not been replaced before by its wikified version, it is replaced. If this topic has been replaced by a wikified version before, don't replace, but simply continue the matching at the end of the topic. (So for a topic "abc def", it would test "ghi" next in both cases.) Thus I arrive at LPeg. I have read up on it, played with it, but it is considerably complex, and while I think I need to use lpeg.Cmt and lpeg.Cs somehow, I am unable to mix the two properly to make what I want to do work. I am refraining from posting my practice attempts as they are of miserable quality and probably more likely to confuse anyone than assist in clarifying my problem. (Why do I want to use a PEG instead of writing a triple-nested loop myself? Because I don't want to, and it is a great excuse to learn PEGs.. except that I am in over my head a bit. Unless it is not possible with LPeg, the first is not an option.)

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• What Did You Do? is a Bad Question

  - by Ajarn Mark Caldwell

  Brian Moran (blog | Twitter) did a great presentation today for the PASS Professional Development Virtual Chapter on The Art of Questions.  One of the points that Brian made was that there are good questions and bad (or at least not-as-good) questions.  Good questions tend to open-up the conversation and engender positive reactions (perhaps even trust and respect) between the participants; and bad questions tend to close-down a conversation either through the narrow list of possible responses (e.g. strictly Yes/No) or through the negative reactions they can produce.  And this explains why I so frequently had problems troubleshooting real-time problems with users in the past.  I’ll explain that in more detail below, but before we go on, let me recommend that you watch the recording of Brian’s presentation to learn why the question Why is often problematic in the U.S. and yet we so often resort to it. For a short portion (3 years) of my career, I taught basic computer skills and Office applications in an adult vocational school, and this gave me ample opportunity to do live troubleshooting of user challenges with computers.  And like many people who ended up in computer related jobs, I also have had numerous times where I was called upon by less computer-savvy individuals to help them with some challenge they were having, whether it was part of my job or not.  One of the things that I noticed, especially during my time as a teacher, was that when I was helping somebody, typically the first question I would ask them was, “What did you do?”  This seemed to me like a good way to start my detective work trying to figure out what happened, what went wrong, how to fix it, and how to help the person avoid it again in the future.  I always asked it in a polite tone of voice as I was just trying to gather the facts before diving in deeper.  However; 99.999% of the time, I always got the same answer, “Nothing!”  For a long time this frustrated me because (remember I’m in detective mode at that point) I knew it could not possibly be true.  They HAD to have done SOMETHING…just tell me what were the last actions you took before this problem presented itself.  But no, they always stuck with “Nothing”.  At which point, with frustration growing, and not a little bit of disdain for their lack of helpfulness, I would usually ask them to move aside while I took over their machine and got them out of whatever they had gotten themselves into.  After a while I just grew used to the fact that this was the answer I would usually receive, but I always kept asking because for the .001% of the people who would actually tell me, I could then help them understand what went wrong and how to avoid it in the future. Now, after hearing Brian’s talk, I understand what the problem was.  Even though I meant to just be in an information gathering mode, the words I was using, “What did YOU do?” have such a strong negative connotation that people would instinctively go into defense-mode and stop sharing information that might make them look bad.  Many of them probably were not even consciously aware that they had gone on the defensive, but the self-preservation instinct, especially self-preservation of the ego, is so strong that people would end up there without even realizing it. So, if “What did you do” is a bad question, what would have been better?  Well, one suggestion that Brian makes in his talk is something along the lines of, “Can you tell me what led up to this?” or “what was happening on the computer right before this came up?”  It’s subtle, but the point is to take the focus off of the person and their behavior; instead depersonalizing it and talk about events from more of a 3rd-party observer point of view.  With this approach, people will be more likely to talk about what the computer did and what they did in response to it without feeling the interrogation spotlight is on them.  They are also more likely to mention other events that occurred around the same time that may or may not be related, but which could certainly help you troubleshoot a larger problem if it is not just user actions.  And that is the ultimate goal of your asking the questions.  So yes, it does matter how you ask the question; and there are such things as good questions and bad questions.  Excellent topic Brian!  Thanks for getting the thinking gears churning! (Cross-posted to the Professional Development Virtual Chapter blog.)

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• C++ Unary - Operator Overload Won't Compile

  - by Brian Hooper

  I am attempting to create an overloaded unary - operator but can't get the code to compile. A cut-down version of the code is as follows:- class frag { public: frag myfunc (frag oper1, frag oper2); frag myfunc2 (frag oper1, frag oper2); friend frag operator + (frag &oper1, frag &oper2); frag operator - () { frag f; f.element = -element; return f; } private: int element; }; frag myfunc (frag oper1, frag oper2) { return oper1 + -oper2; } frag myfunc2 (frag oper1, frag oper2) { return oper1 + oper2; } frag operator+ (frag &oper1, frag &oper2) { frag innerfrag; innerfrag.element = oper1.element + oper2.element; return innerfrag; } The compiler reports... /home/brian/Desktop/frag.hpp: In function ‘frag myfunc(frag, frag)’: /home/brian/Desktop/frag.hpp:41: error: no match for ‘operator+’ in ‘oper1 + oper2.frag::operator-()’ /home/brian/Desktop/frag.hpp:16: note: candidates are: frag operator+(frag&, frag&) Could anyone suggest what I need to be doing here? Thanks.

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• Flex 3 - How to read data dynamically from XML

  - by Brian Roisentul

  Hi Everyone, I'm new at Flex and I wanted to know how to read an xml file to pull its data into a chart, using Flex Builder 3. Even though I've read and done some tutorials, I haven't seen any of them loading the data dynamically. For example, I'd like to have an xml like the following: <data> <result month="April-09"> <visitor> <value>8</value> <fullname>Brian Roisentul</fullname> <coid>C01111</coid> </visitor> <visitor> <value>15</value> <fullname>Visitor 2</fullname> <coid>C02222</coid> </visitor> <visitor> <value>20</value> <fullname>Visitor 3</fullname> <coid>C03333</coid> </visitor> </result> <result month="July-09"> <visitor> <value>15</value> <fullname>Brian Roisentul</fullname> <coid>C01111</coid> </visitor> <visitor> <value>6</value> <fullname>Visitor 2</fullname> <coid>C02222</coid> </visitor> <visitor> <value>12</value> <fullname>Visitor 3</fullname> <coid>C03333</coid> </visitor> </result> <result month="October-09"> <visitor> <value>10</value> <fullname>Brian Roisentul</fullname> <coid>C01111</coid> </visitor> <visitor> <value>14</value> <fullname>Visitor 2</fullname> <coid>C02222</coid> </visitor> <visitor> <value>6</value> <fullname>Visitor 3</fullname> <coid>C03333</coid> </visitor> </result> </data> and then loop through every "visitor" xml item and draw their values, and display their "fullname" when the mouse is over their line. If you need some extra info, please let me just know. Thanks, Brian

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• How do you educate your teammates without seeming condescending or superior?

  - by Dan Tao

  I work with three other guys; I'll call them Adam, Brian, and Chris. Adam and Brian are bright guys. Give them a problem; they will figure out a way to solve it. When it comes to OOP, though, they know very little about it and aren't particularly interested in learning. Pure procedural code is their MO. Chris, on the other hand, is an OOP guy all the way -- and a cocky, condescending one at that. He is constantly criticizing the work Adam and Brian do and talking to me as if I must share his disdain for the two of them. When I say that Adam and Brian aren't interested in learning about OOP, I suspect Chris is the primary reason. This hasn't bothered me too much for the most part, but there have been times when, looking at some code Adam or Brian wrote, it has pained me to think about how a problem could have been solved so simply using inheritance or some other OOP concept instead of the unmaintainable mess of 1,000 lines of code that ended up being written instead. And now that the company is starting a rather ambitious new project, with Adam assigned to the task of getting the core functionality in place, I fear the result. Really, I just want to help these guys out. But I know that if I come across as just another holier-than-thou developer like Chris, it's going to be massively counterproductive. I've considered: Team code reviews -- everybody reviews everybody's code. This way no one person is really in a position to look down on anyone else; besides, I know I could learn plenty from the other members on the team as well. But this would be time-consuming, and with such a small team, I have trouble picturing it gaining much traction as a team practice. Periodic e-mails to the team -- this would entail me sending out an e-mail every now and then discussing some concept that, based on my observation, at least one team member would benefit from learning about. The downside to this approach is I do think it could easily make me come across as a self-appointed expert. Keeping a blog -- I already do this, actually; but so far my blog has been more about esoteric little programming tidbits than straightforward practical advice. And anyway, I suspect it would get old pretty fast if I were constantly telling my coworkers, "Hey guys, remember to check out my new blog post!" This question doesn't need to be specifically about OOP or any particular programming paradigm or technology. I just want to know: how have you found success in teaching new concepts to your coworkers without seeming like a condescending know-it-all? It's pretty clear to me there isn't going to be a sure-fire answer, but any helpful advice (including methods that have worked as well as those that have proved ineffective or even backfired) would be greatly appreciated. UPDATE: I am not the Team Lead on this team. Chris is. UPDATE 2: Made community wiki to accord with the general sentiment of the community (fancy that).

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• Security and the Mobile Workforce

  - by tobyehatch

  Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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• Azure Boot Camp

  - by Brian Schroer

  Belated thanks to Perficient for sponsoring (and providing lunch, which was a nice unadvertised surprise) and to Avichal Jain and Brian Blanchard for presenting at the St. Louis Azure Boot Camp May 13-14. There was a little more upfront discussion of “What is Cloud Computing and Why is it important?” than I thought necessary (I would think that people signing up for a two-day Azure event would already be convinced that it’s a worthwhile thing), but we put on our boots and fired up Visual Studio soon enough. The good news for developers, as with most of Microsoft’s recent initiatives (e.g Silverlight and Windows Phone 7 development), is that you can leverage the skills you already have. If you’ve developed service-oriented applications, you’ve got a big head start. If a free Azure Boot Camp event is coming to your area (here’s the schedule), be sure to check it out. If not, you can download the slides and labs from their web site and “throw your own”.

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• How to parse org.w3c.dom.Element RPX XML response

  - by Kenshin

  I am using rpxnow in Java, how do I use org.w3c.dom API to get the field identifier in this XML reponse for example? <?xml version='1.0' encoding='UTF-8'?> <rsp stat='ok'> <profile> <displayName> brian </displayName> <identifier> http://brian.myopenid.com/ </identifier> <preferredUsername> brian </preferredUsername> <providerName> Other </providerName> <url> http://brian.myopenid.com/ </url> </profile> </rsp>

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• Problem with installing programs

  - by Brian Buck

  I am unable to install programs for the Ubuntu 10.10 system. These download ok, but when attempting to install them, the following message is displayed: AN ERROR OCCURRED WHILE OPENING THE ARCHIVE END-OF-CENTRAL-DIRECTORY SIGNATURE NOT FOUND etc....... ZIPINFO: CANNOT FIND ZIPFILE DIRECTORY IN etc...... As I am new to Ubuntu and also fairly "green" as far as computer terminology is concerned, I have no idea what this means and don't have a clue on how to fix it. Can you help please? Many thanks, Brian Buck

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• Google Webmaster Tools Index dropped to Zero [closed]

  - by Brian Anderson

  Earlier this year I rebuilt my website using ZenCart. Immediately I saw a drop in index status from 59 to 0. I then signed up for Google Webmaster Tools and noticed the Index status took a dramatic drop and has never recovered. I have worked to add content and I know I am not done, but have not seen any recovery of this index since. What confuses me is when I look at the sitemap status under Optimization it shows me there are 1239 submitted and 1127 pages indexed. Most of my pages have fallen off page one for relevant search terms and some are as far back as page 7 or 8 where they used to be on the first page. I have made some changes in the past week to robots.txt and sitemap.xml, but have not seen any improvements. Can anyone tell me what might be going on here? My website is andersonpens.net. Thanks! Brian

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• Help on using paperclip plugin

  - by Brian Roisentul

  I've just installed this plugin, created the migrations, added everything I needed to make it work(I didn't install ImageMagick yet). The problem is when I get the upload control parameter to save it in my controller, I get something like this: #<File:C:\Users\Brian\AppData\Local\Temp\RackMultipart.2560.6677> instead of a simple string, like C:\Users\Brian\AppData\Local\Temp\RackMultipart.2560.6677 And if I try to read it I get the following exception: TypeError backtrace must be Array of String What am I doing wrong? How do I read it or simply get rid of the # and < symbols?

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• Urban Turtle is such an awesome product !

  - by Vincent Grondin

  Mario Cardinal, the host of the Visual Studio Talk Show, is quite happy these days. He works with the Urban Turtle team and they received significant support from Microsoft. Brian Harry, who is the Product Unit Manager for Team Foundation Server, has published an outstanding blog post about Urban Turtle that says: "...awesome Scrum experience for TFS.” You can read Brian Harry's blog post at the following URL: http://urbanturtle.com/awesome.

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• The Jack LaLanne School of Sysadmins

  - by rickramsey

  Two of my childhood heroes were Tarzan and Jack LaLanne. Tarzan was an obvious choice: what boy wouldn't want to spend his days bungee jumping through the jungle with his own pack of gorillas? Jack Lalanne had a disturbing habit of wearing stretch pants, but he was so damn fit for an old guy that you couldn't help but be impressed. Especially back then, when nobody knew what a dumb bell was, much less Cross-Fit. Here's what he did to celebrate his 70th birthday. Sooner or later we all face a choice in our careers: surrender to the life of a has-been like Bruce Sprinsteen's baseball player or become an unstoppable sysadmin like Jack Lalanne. If you'd rather keep on fighting like Jack, give these resources a look. Brian Bream's blog provides specific suggestions for keeping your skills up to date. The video interviews describe the types of technologies that are challenging what you used to know. Blog: The Old School Sysadmin - A Dying Breed? by Brian Bream "The sysadmin role has been far too dependent on performing repetitive tasks and working in a reactionary mode ... the sysadmin must grow a much larger skill set to be successful. Don’t grow vertically in one technology, grow horizontally amongst many technologies." Just one of the suggestions Brian Bream provides in this excellent blog post. Video: Freeing the Sysadmin From Repetitive Tasks Interview with Marshall Choy Marshall Choy, Director of Optimized Solutions at Oracle was once a sysadmin. And a Solaris engineer. He explains what optimized solutions are, how they are developed and tested, how they handle patching, and how these vertically integrated systems impact the job and duties of a sysadmin. Video: The Oracle Database Appliance Interview with Bob Thome Bob Thome, Senior Director of Product Management, explains what makes the Database Appliance simple, reliable, and affordable, and how it could change the economies and processes of the data center. Video: Why Pinellas County Chose Oracle Exalytics Interview with Gautham Gautham (pronounced like Batman's Gotham) recently led an effort to refresh the Pinellas County hardware systems. He'll explain what they were looking for, why they chose Oracle Exalytics, how they became convinced it was the right decision, and how it changed the way they managed their data center. Video: DTrace for System Administrators Interview with Brendan Gregg This video interview will give you an idea of some of the value-add tasks you can perform when you are freed from the reactive mode that Brian Bream describes in his blog. Brendan Gregg describes the best ways for sysadmins to tune deployed applications to get more performance out of them in their particular computing environment photograph of Ford Mustang GT 500 taken at Gateway Museum copyright by Rick Ramsey -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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• Play Your Position Until the Play Breaks Down&hellip;then Do Whatever it Takes.

  - by AjarnMark

  If I didn’t know better, I would think that K. Brian Kelley (blog | twitter) has been listening in on conversations with my boss. In his recent blog post Successful Teams: Knowing When to Step Out of Your Role, Brian describes quite clearly a philosophy that my boss has been trying to get across to everyone in the department.  We have been using sports analogies, like how important it is to play your position, until the play breaks down (such as a fumble) and then do whatever it takes it to cover each other / recover the ball / win.  While we like having very skilled people who could do a lot of different tasks, it is important that you first do your assigned tasks, and only once those are complete, or failure of the larger mission is probable, do you consider walking away from them to help someone else with their responsibilities. The thing that you cannot afford, especially on a lean team, is the really nice guy who is always trying to help out other people, but in doing so, is never quite getting his own responsibilities taken care of.  Yes, if the Running Back drops the football, you want any member of the team in the vicinity to jump on it, whether that is the leading blocker or the Quarterback.  But until the fumble happens, you want the leading blocker to focus on doing his job, and block for the Running Back.  If the blocker is doing any other job than his primary responsibility, you’re probably going to lose. This sounds logical enough, but it is really easy to go astray with the best of intentions.  This is especially true on a small, tight-knit team, where it is really easy to get sucked into someone else’s task or problem, doubly so if you think you can do it better or faster than them.  Now you are really setting yourself up for failure.  The right thing is to let the other person do the job, even if it seems less efficient in the short-run, so that you can focus on the tasks which require your expertise.  Don’t break formation…don’t abandon your assignment, until it is clear that mission failure is imminent, and even then, as Brian writes, it should be with the agreement of the mission leader. Thanks, Brian, for putting it so well.  This has been distributed throughout our department.

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• Google I/O 2012 - What's New in Google Maps

  Google I/O 2012 - What's New in Google Maps Brian McClendon, Dylan Lorimer, Thor Mitchell There is a lot of exciting things happening in the world of Maps at Google. Come and join us as we kick off the Maps track at Google I/O 2012 with a dive into the cutting edge of online maps with Google's Vice President of Google Maps and Earth, Brian McClendon, For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 4780 54 ratings Time: 51:32 More in Science & Technology

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• Toronto SharePoint Camp 2011 - Thank-you!

  - by erobillard

  The 5th Annual Toronto SharePoint Camp was last Saturday and it was another terrific success. Thanks to the TSPUG executive committee and the small army of volunteers who made it happen, and to the smiling faces of this year's 200+ attendees for making it all worthwhile. BIG Congratulations to the recipient of our first ever Toronto SharePoint Community Champion Award : Brian Lalancette . Brian was nominated by members of TSPUG and selected from all nominees by the TSPUG Executive for his tireless...(read more)

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• Alice In Wonderland: Good, but not Great

  - by Theo Moore

  We went to see Alice In Wonderland today. We both like Tim Burton a lot (the stranger the better) and like Johnny Depp very well also. After seeing all the previews and such, we were fired up to see this film. Honestly, I thought it was good but not great. I was prepared to be wow-ed, but I wasn't. Perhaps I expected too much. I did like it, but I'll not own it nor would I expect to see it again...unless someone I know decides they want to see it. I was about to say something to reassure you that I wasn't going to provide any spoilers but two things occurred to me: one, I never give spoilers and two, why worry about spoilers for a film that so closely follows a book? My comments about the film are hard to describe, but the basic gist is that it doesn't really feel like it..."works" to me. I can't get any more specific than that, much as I'd like to do so. Something about it seems sort of disjointed and not in that Alice way you'd expect. My only specific comment is that I didn't like the actor who plays Alice very well. She was very flat and just didn't sell he character to me. She seemed a bit, well, plastic. Depp was as good as you'd expect him to be, I am happy to say. Obviously Lewis Carroll couldn't have imagined this made into film, but I can't help thinking that he'd see this and say that Depp was the perfect Mad Hatter. So, I'd definitely recommend seeing it (we saw it in 3D which was cool, but not really necessary) at least once, but don't be surprised if you're kinda meh afterwards.

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