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  • How can I authenticate when using the Bugzilla Perl API in a script?

    - by Allan Anderson
    Working from the Bugzilla API, I've written a quick Perl script to clone a Bugzilla Product (recreating all the Components under their new Product). The Bugzilla Perl API is quite easy to use from the command line. I could have just worked on the database directly, but I wanted a longer-term solution. Another option was the webservice, but I thought I'd try using the API directly this time. The one problem I'm running into is authenticating as my Bz admin user so I can create the new components. Looking at Bugzilla's Bugzilla.pm file, I see that they just run login() from a Bugzilla::Auth object. I'm not sure how to get the username and password in there. I suppose I could just add the script to the Bugzilla admin interface... Can any of you point me in the right direction?

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  • Best practice for marking a bug as resolved in Bugzilla ?

    - by Vincent B.
    I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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  • Is there a java api to access bugzilla?

    - by Mauli
    Is there a (standalone!) java api which wraps the XML-RPC interface to bugzilla? I don't want to program my own api for it, and I can't actually find a library which does this (and only this). Update: I'm looking for something like this http://oss.dbc.dk/bugzproxy/ only written in Java

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  • Disable email when modifying several bugs at once in bugzilla

    - by Jay Paroline
    Where I work, we use Bugzilla extensively for bug and feature tracking. We take advantage of the built in milestones to help us manage our timelines better, but sometimes priorities shift and milestones need to be rearranged. During this time we use the "change several bugs at once" feature to move them around, but the result is a ton of bugspam for everyone involved (except the person actually doing the changing, of course). Is there any way to easily turn off emails if many bugs are being changed at once?

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  • How to configure bugzilla to not advance to next bug when updating?

    - by WilliamKF
    By default, when you apply changes to a Bugzilla entry, the web interface advances to the next bug in your list. I would like to disable this feature since it is almost never what I desire, planning to make further updates later. Further, I often update the wrong bug subsequently due to its changing the current bug without my noticing. How do I configure Bugzilla to not advance like this?

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  • Repository bugzilla package changed to bugzilla3 in Lenny; upgradable?

    - by Pukku
    This question was asked in debianhelp.org almost half a year ago, but never got an answer. I wasn't the one who posted it, however I was today facing exactly the same question. Not sure if copying it to here as such is considered as inappropriate or something, but there's not really anything that I would even like to paraphrase... So let's just go. (I'm sure you will be happy to close it, if this is not the way to go :) Hello all! We are using a Bugzilla server install on a Debian 4/Etch server and are starting to look at the upgrade to Debian 5/Lenny. I was hoping to upgrade the existing Bugzilla server and database from the oldstable (v2.22) to the newer stable in Lenny (v3) when we get to doing a dist-upgrade. However from testing in a virtual machine it seems that the old package was called "Bugzilla" whereas the Lenny package is called "Bugzilla3" and I could not figure a way to directly upgrade between the two. Is it possible to establish some kind of upgrade path quickly after the dist-upgrade to minimise downtime using apt-get or aptitude? Going on past experiences I would not want to do a fresh install with the Bugzilla3 package and attempt to inject the old database into it (previous attempts failed miserably!) :(

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  • Extension to add button "Report to Bugzilla"?

    - by Alois Mahdal
    We have: internal MediaWiki installation for internal documents (we don't use it in completely wiki-like style—only maintainers should normally make changes) internal Bugzilla installation for internal issues including these internal documents on the MediaWiki site Now only the icing on the cake is missing: an automatic button that would appear on each page, being able to open a Bugzilla page pre-fill some fields with information about that page Basically, name What I imagine as a best solution would be a sibling to the ubiquitous "[edit]" button, probably sitting next to it, like in this mock-up:

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  • How do I get Bugzilla to authenticate with Active Directory LDAP?

    - by user65712
    After reading this guide and trying a ton of permutations based on that, is there an easy way to get Bugzilla working with an AD server? I keep getting the error: 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db0 I created an AD "bugzilla" user account with "Account Operators" permission as directed. I'm not sure if the error is saying that my login is incorrect or the system login to access LDAP is incorrect. Maybe I just missed an arcane option somewhere in the settings. You'd think all I'd need to do is specify the server name. As you might have been able to tell, I don't have a lot of LDAP experience. Also, will the Sysinternals LDAP tool help here?

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  • Email error 'Default email client is not properly installed' after installing Bugzilla 3.6.3 on Windows Home Server 2011

    - by Brian Frost
    I have been using Bugzilla fine on the older 32-bit Windows Home Server and I have now started a migration to the newer Windows Home Server 2011 with a new machine and a fresh Bugzilla install of 3.6.3. All goes well until I try to check out the email action and I get 'Could not perform this operation because the defaulty mail client in not properly installed. Is this a security /firewall issue? I dont know enough about servers to know what to look for, so any help will be gratefully appreciated. Thanks.

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  • Bugzilla not sending emails, even to the test file?

    - by donutdan4114
    I have installed and setup Bugzilla3 for my domain. Everything is working properly except for the email functionality. The server uses Postfix, and that works for my PHP application, and command line. In Bugzilla, I have tried setting the mail_delivery_method to 'test', and nothing shows up in data/mailer.testfile, it is completely blank... I have no idea where to go from here, any ideas on what to try next?

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  • What tools provide burndown charts to Bugzilla or Mylyn?

    - by Daniel Jomphe
    My team and I need to work on a project whose bugs are filed in Bugzilla, using Mylyn. Do you know of any tool or plug-in that provides scrum-inspired burndown charts to Bugzilla or Mylyn? Hopefully, this tool would be free for commercial usage, but we're not closed to commercial tools. Update: 4 hours of research allowed me to find very few free tools. Looks like bugzilla isn't popular in agile teams! And obviously, it's not the best fit.

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  • Need Help getting perl module DBD::mysql installed for bugzilla on RedHat.

    - by Alos Diallo
    Hi everyone I am having some issues getting Bugzilla setup, I have the software on the server and am trying to get the pre-rec's setup. I am using RedHat 4.1.2-42. I have all of the required perl modules save one:DBD::mysql When I try: sudo perl install-module.pl DBD::mysql I get the following response(this is only an excerpt): rm -f blib/arch/auto/DBD/mysql/mysql.so LD_RUN_PATH="/usr/lib64/mysql:/usr/lib64:/lib64" /usr/bin/perl myld gcc -shared -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic dbdimp.o mysql.o -o blib/arch/auto/DBD/mysql/mysql.so \ -L/usr/lib64/mysql -lmysqlclient -lz -lcrypt -lnsl -lm -L/usr/lib64 -lssl -lcrypto \ /usr/bin/ld: skipping incompatible /usr/lib/libssl.so when searching for -lssl /usr/bin/ld: skipping incompatible /usr/lib/libssl.a when searching for -lssl /usr/bin/ld: cannot find -lssl collect2: ld returned 1 exit status make: * [blib/arch/auto/DBD/mysql/mysql.so] Error 1 /usr/bin/make -- NOT OK Running make test Can't test without successful make Running make install make had returned bad status, install seems impossible I then tried the following: CFLAGS="-I/usr/lib64/mysql:/usr/lib64:/lib64" perl install-module.pl DBD::mysql I get the same result. I have also tried to install it using CPAN but also get the same result. Right now I have DBD-mysql v3.0007 but need (v4.00) Also when I try to install open ssl it says I have the latest version. Does anyone know what I have to do to get this to work? Any help would be greatly appreciated. Thank you

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  • Does anyone know how to make a custom search in Bugzilla?

    - by Mugen
    I'm trying to make a search in Bugzilla which is used during our evaluation. The search basically lists how many defects were logged by each employee. Does anyone know how we can do this in Bugzilla? (The advanced search page has options for "Advanced Searching Using Boolean Charts: ". I think it could probably be using that? )

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  • How to configure bugzilla to not advance to next bug when updating?

    - by WilliamKF
    By default, when you apply changes to a Bugzilla entry, the web interface advances to the next bug in your list. I would like to disable this feature since it is almost never what I desire, planning to make further updates later. Further, I often update the wrong bug subsequently due to its changing the current bug without my noticing. How do I configure Bugzilla to not advance like this?

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  • Best practice while marking a bug as resolved with Bugzilla (versioning of product and components)

    - by Vincent B.
    I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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  • Uninstall Perl 5.10 and Install 5.8 on Ubuntu 10.04

    - by user48848
    I was using Ubuntu 8.04 with installed Perl 5.8.8. I had installed Bugzilla 3.4.4 with some custom scripts and it was working fine. I had to upgrade Ubuntu from 8.04 to 10.04 and automatically Perl is also upgraded from Perl 5.8 to 5.10. Now, accessing Bugzilla displays an error message related to Perl module. While trying to run checksetup.pl, I am getting the following error message: root@cvsnew:/var/www/bugzilla-3.4# perl checksetup.pl * This is Bugzilla 3.4.3 on perl 5.10.1 * Running on Linux 2.6.32-24-generic-pae #39-Ubuntu SMP Wed Jul 28 07:39:26 UTC 2010 Checking perl modules... Checking for CGI.pm (v3.33) ok: found v3.48 perl: symbol lookup error: lib/i486-linux-gnu-thread-multi/auto/Digest/SHA/SHA.so: undefined symbol: Perl_Tstack_sp_ptr Accessing Bugzilla throws : "500 Internal Server Error". I explored this issue and found that this issue has come up because upgrading Ubuntu upgrades Perl 5.8 to 5.10 automatically. It seems like Perl 5.10.1 isn't binary compatible with the previous. Now, I want to uninstall Perl 5.10.1 and Install Perl 5.8.8 on my Ubuntu 10.04 box. I will appreciate if someone has already done that or share the required steps/commands to do it.

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  • How to limit the number of concurrent CGI script invocations in Apache 2.2?

    - by hsivonen
    How can I limit the number of concurrent CGI invocations in Apache 2.2.x? More specifically, my problem is this: I have Apache hosting a Bugzilla instance and other stuff on one server. There's very little legitimate concurrent use of Bugzilla. However, it's trivial to mount a Denial of Service attack on the whole server by ignoring robots.txt and simply fetching a lot of bug pages that fork a process and hit a database.

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  • Importing Debian Bugs to Launchpad

    - by noddy
    While reading about how the bugs from debian are imported to launchpad, I came across a blueprint https://blueprints.launchpad.net/launchpad/+spec/debian-bug-import which was used initially to import bugs from debian. I cannot find the script that was used to import them or the logic that was used. Did the people import all the bugs from debian or did they filter the bugs. And how are the bugs presently imported from debian to launchpad. I came across a script in launchpad which imports bugs from debian given certain bug numbers but I wanted to know whether there is some automation that exists for importing relevant debian bugs to launchpad. Thanks.

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  • Fedora vs Ubuntu to host Subversion and Bugszilla over Apache

    - by Tone
    I'm not interested in a flame war of Ubuntu vs Fedora vs whatever. What I am interested in is whether or not I should move my current Ubuntu server to Fedora. I have been able to get Subversion setup and hosted via Apache over https and it works quite well (I'm a .NET guy so this was all new to me). I'm having trouble though with installing Bugszilla - have run into some issues getting all the perl scripts to run successfully so my questions are: 1) Will Bugszilla will install easier on Fedora? Can I just install a package instead of having to download the tar.gz file and untar it, run perl scripts, etc. 2) Is Fedora considered to be a better production server system? I have no desire for a GUI, just need it to host Subversion, Bugzilla over Apache2, and act as a file and print server for my home network.

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  • What bug tracking software do you use?

    - by Thomas Owens
    I'm currently looking at Bugzilla and Trac, as they seem to be the most popular (and I'm hoping that also means if there are any problems, it will be easier to get help), but I'm curious what solutions you use or have used and what your thoughts are. I'm currently leaning toward Trac, as it's Wiki functionality can be used to support documentation. But that might not be a good enough reason to jump on Trac.

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  • What Issue Tracking System to select?

    - by Mikee
    What Issue Tracking Sytem is the most appropriate for fast, big, multilingual and international websites? The system has to handle both technical and content/editorial issues. What's the size and type of your site do you run? Whart System are you using for the keeping it state of the art? Thanks a lot for sharing your good or bad experience.

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  • What Issue Tracking System to select?

    - by Mikee
    What Issue Tracking Sytem is the most appropriate for fast, big, multilingual and international websites? The system has to handle both technical and content/editorial issues. What's the size and type of your site do you run? Whart System are you using for the keeping it state of the art? Thanks a lot for sharing your good or bad experience.

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  • hg: unknown command 'qimportbz'

    - by Erik Vold
    I followed the instructions on how to setup qimportbz here; I'm on WinXP and instead of adding: [extensions] qimportbz = C:\mozilla\mercurial\qimportbz to a .hgrc file I updated a Mercurial.ini file which seems to be the correct file to add extensions to for me.. then when I run hg help qimportbz I see the help for the qimportbz cmd, but when I try to run hg qimportbz 548590 for example, on the jetpack-sdk hg repo, I get the following error: hg: unknown command 'qimportbz'

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