How can I troubleshoot flash player/hardware conflict?
- by sparthikas
OBJECTIVE:
Have a web browser on my Ubuntu install that can play youtube and hulu videos. Also would like to understand problem so that I can fix it again if I change software. Workarounds welcome, technical understanding and solution preferable.
SYMPTOMS:
Flash does not run - cannot make the right-click menu appear, an empty box is where video should be, changes to black box when hovering over other links. The "The Adobe Flash plugin has crashed" message does not appear with its sad lego face.
cannot activate proprietary graphics driver - causes system to reboot to a prompt.
SOLUTIONS TRIED:
Replaced OS (tried slackware 13.37, fedora 17, linuxmint 13 maya, gentoo, lubuntu, and even winXP. lubuntu confirmed to work, don't remember how much tweaking, if any, this required. Slack, fedora, mint, and gentoo all failed to run flash just like ubuntu)
many reinstalls of flash player via different methods, including cleaning up old installs first, also tried gnash and lightspark.
replaced graphics card (replaced HIS IceQ Radeon HD 4670 AGP with older GeForce 5700 LE no change in problem)
flash does successfully work on winXP installation with Catalyst AGP hotfix driver applied, however I consider windows wholly unacceptable for web browsing due to lack of security. Lubuntu install also works, however I do not want to be tied down to just using Lubuntu on this computer.
SYSINFO:
Have latest versions of Ubuntu, Firefox, and Flash on fresh Ubuntu install. Using Gigabyte 7s748 motherboard with Athlon XP 2800+ and 3 GB of RAM with Radeon HD 4670 AGP card, also a Dell soundblaster live series sound card (due to malfunction of onboard sound on motherboard) Wired internet connection, Maxtor 6Y120L3 HDD, Sony DVD RW AW-Q170A, Dell M993s monitor.
NOTES:
I do not know if the graphics driver issue and the flash troubles are linked. Substitution of older graphics card having same flash troubles seems to suggest they aren't. My troubleshooting method is rather reductionist, consisting mainly of "replace things until you find out what was causing the error by process of elimination" only it seems that this must be a conflict which arises when software decides how to configure itself on my hardware. That is, I know the hardware can run Flash, and I know that on other systems the same software can too, but somehow the combination fails. Consequently I feel out of my depth. I will keep trying things off and on, but I have spent probably about 30 man-hours in the last 4 months working on this problem with no joy other than the lubuntu workaround. Any help will be appreciated, I will be checking back and posting updates. Any pertinent questions regarding me or my computer will be answered, outputs from config files can be accessed and posted (IDK which ones or what parts to post).
