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• What Would a CyberWar Do To Your Business?

  - by Brian Dayton

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• What Would a CyberWar Do To Your Business?

  - by [email protected]

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Using Oracle WebCenter Content for Solving Government Content-Centric Business Problems

  - by Lance Shaw

  Organizations are seeing unprecedented amounts of unstructured information such as documents, images, e-mails, and rich media files. Join us December 12th to learn about how Oracle WebCenter Content can help you provide better citizen services by managing the content lifecycle, from creation to disposition, with a single repository.  With Oracle WebCenter Content, organizations can address any content use case, such as accounts payable, HR on-boarding, document management, compliance, records management, digital asset management, or website management.  If you have multiple content silos and need a strategy for consolidating your unstructured content to reduce costs and complexity, please join us to hear from Shahid Rashid, Oracle WebCenter Development, and Oracle Pillar Partner, Fishbowl Solutions, and learn how you can create the foundation for content-centric business solutions.  •        Solve the problem of multiple content silos (content systems, file systems, workspaces) •        Fully leverage your content across applications, processes and departments •        Create a strategy for consolidating your unstructured content to reduce costs and infrastructure complexity •        Comply with regulations and provide audit trails while remaining agile •        Provide a complete and integrated solution for managing content directly from Oracle Applications (E-Business Suite, PeopleSoft, Siebel, JD Edwards) Join us on December 12th at 2pm ET, 11am PT to learn more!

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• Alkan Improves Aeronautical-Equipment Product Collaboration, Design Processes, and Government Compliance

  - by Gerald Fauteux

  Alkan S.A. a leading aeronautical equipment manufacturer in France, specializing in carriage-release and ejection systems for various types of military aircraft utilize Oracle’s AutoVue Electro-Mechanical Professional for Agile as part of its Agile Product Lifecycle Management solution. AutoVue Electro-Mechanical Professional for Agile enables multiformat 3-D viewing of engineering designs, leading to deeper analysis of component and product functionality and allows all teams to easily participate and contribute to product data early in the development cycle. Alkan S.A.’s equipment is used in more than 65 countries and is certified for more than 60 types of aircraft, worldwide. Click here to read the complete story. French version.

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• state and federal representatives by zip

  - by antony.trupe

  Is there a service that will provide information on who the state and federal representatives are by zip+4?

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• US State and Federal representatives by zip

  - by antony.trupe

  Is there a service that will provide information on who the US State and Federal representatives are by zip+4?

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• Jquery datepicker: disable federal holidays

  - by Abu Hamzah

  i am working on asp.net using C# and using jquery datepicker my question is, how can i disable dates which are federal holidays? i have a dynamic dates which comes from sql server. anybody have done something similar or any idea how can i achieve this? $(document).ready(function () { $('#endDate').datepicker({ showOn: 'button', buttonImage: '../images/Calendar.png', buttonImageOnly: true, onSelect: function () { }, onClose: function () { $(this).focus(); } }); $('#startDate').datepicker({ showOn: 'button', buttonImage: '../images/Calendar.png', buttonImageOnly: true, onSelect: function (dateText, inst) { $('#endDate').datepicker("option", 'minDate', new Date(dateText)); } , onClose: function () { $(this).focus(); } }); }); Thanks.

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• What ever happened to the Defense Software Reuse System (DSRS)?

  - by emddudley

  I've been reading some papers from the early 90s about a US Department of Defense software reuse initiative called the Defense Software Reuse System (DSRS). The most recent mention of it I could find was in a paper from 2000 - A Survey of Software Reuse Repositories Defense Software Repository System (DSRS) The DSRS is an automated repository for storing and retrieving Reusable Software Assets (RSAs) [14]. The DSRS software now manages inventories of reusable assets at seven software reuse support centers (SRSCs). The DSRS serves as a central collection point for quality RSAs, and facilitates software reuse by offering developers the opportunity to match their requirements with existing software products. DSRS accounts are available for Government employees and contractor personnel currently supporting Government projects... ...The DoD software community is trying to change its software engineering model from its current software cycle to a process-driven, domain-specific, architecture-based, repository-assisted way of constructing software [15]. In this changing environment, the DSRS has the highest potential to become the DoD standard reuse repository because it is the only existing deployed, operational repository with multiple interoperable locations across DoD. Seven DSRS locations support nearly 1,000 users and list nearly 9,000 reusable assets. The DISA DSRS alone lists 3,880 reusable assets and has 400 user accounts... The far-term strategy of the DSRS is to support a virtual repository. These interconnected repositories will provide the ability to locate and share reusable components across domains and among the services. An effective and evolving DSRS is a central requirement to the success of the DoD software reuse initiative. Evolving DoD repository requirements demand that DISA continue to have an operational DSRS site to support testing in an actual repository operation and to support DoD users. The classification process for the DSRS is a basic technology for providing customer support [16]. This process is the first step in making reusable assets available for implementing the functional and technical migration strategies. ... [14] DSRS - Defense Technology for Adaptable, Reliable Systems URL: http://ssed1.ims.disa.mil/srp/dsrspage.html [15] STARS - Software Technology for Adaptable, Reliable Systems URL: http://www.stars.ballston.paramax.com/index.html [16] D. E. Perry and S. S. Popovitch, “Inquire: Predicate-based use and reuse,'' in Proceedings of the 8th Knowledge-Based Software Engineering Conference, pp. 144-151, September 1993. ... Is DSRS dead, and were there any post-mortem reports on it? Are there other more-recent US government initiatives or reports on software reuse?

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• How do I pick which agency to go through?

  - by RoboShop

  I work in a town where the majority of work comes from the government. As a contractor, I generally have to apply for work through agencies which are on the government's preferred vendor's list. Most jobs are publicly listed and to apply for them, you generally need an agency to represent you by submitting your application with a rate which is usually your rate plus their commission. I've been trying to figure out what the agencies do, and it seems a large part of what they do is 1) get on that preferred vendor's list and 2) forward resumes. So right now, my policy is that since their commission affects how expensive I am, one - I don't work with companies that do not disclose their margin. And two, I go for the agency that takes the least amount of commission for the job I want to apply for. IS that the best approach? I would think applying for a job with the most competitive rate is the best approach but I also wonder whether which agency you're applying through actually matter? I know some agencies actually build personal relationships with senior managers but how do I know which one? How do I know that actually affect my job prospects? What criteria should I use to decide which agent I go through for the job?

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• Cookieless Django for government site

  - by phoebebright

  As I'm writing a django site from government bodies I'm not going to be able to use cookies. I found this snippet http://djangosnippets.org/snippets/1540/ but it's currently not allowing users to login. Before I start debugging I wondered if anyone else has solved this problem with this snippet or in any other way?

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• Protecting Consolidated Data on Engineered Systems

  - by Steve Enevold

  In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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• Does NASA license the software that it develops?

  - by Abe

  NASA provides a visualization software called Panoply. There is a Credits and Acknowledgments page that acknowledges and lists the licenses of software dependencies, but provides no information about its own license. I have looked at other software produced by NASA, including the source code for GISS and can not find any information about a licence. The closest information that I can find is in the FAQ for the global climate model EdGCM Global that says the code is in the "public domain" is it standard practice at NASA to release code into the public domain? are there exceptions? Can I assume that Panoply is public domain and can be used without restriction other than than those imposed by licenses of software dependencies? Is the absence of specific permission to reuse the code a concern (this issue was raised in the answer to a separate question) How common is this practice across government agencies?

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• Oracle Open World / Public Sector / Identity Platform

  - by user12604761

  For those attending Oracle Open World (Oct. 1st - 3rd, 2012 at the Moscone Center in San Francisco), the following details are recommended:  OOW Focus on Public Sector. Also, Oracle's foundational Identity and Access Management and Database Security products that support government security ICAM solutions are covered extensively during the event, the following will be available: The focus is on Oracle's Modern Identity Management Platform.   Integrated Identity Governance Mobile Access Management Complete Access Management Low Risk Upgrades The options for attendees include 18 sessions for Identity and Access Management, 9 Identity and Access Management demonstration topics at the Identity Management Demo Grounds, and 2 hands on labs, as well as 21 database security sessions. Oracle Public Sector Reception at OOW:  Join Oracle's Public Sector team on Monday, October 1 for a night of food and sports in a casual setting at Jillian’s, adjacent to Moscone Center on Fourth Street. In addition to meeting the Public Sector team, you can enjoy Monday Night Football on several big screen TVs in a fun sports atmosphere. When: Monday, October 1, 6:30 p.m.–9:30 p.m. Where: Jillian's, 101 Fourth Street, San Francisco 

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• The Other "C" in CRM

  - by Brian Dayton

  Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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• Oracle Cloud Office and Oracle Open Office 3.3

  - by trond-arne.undheim

  Industry's First Complete, Open Standards-Based Office Productivity Suites for Desktop, Web and Mobile Users were launched today, 15 December 2010 (press release). Based on the Open Document Format (ODF) and open web standards, Oracle Open Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and de facto formats, Portable Document Format (PDF), and modern web 2.0 publishing. Oracle Cloud Office is the foundation of the open standard office stack based on the open document format (ODF), and has powerful social sharing capability, ubiquitous document authoring and collaboration. Together, the two solutions enable cross-company, enterprise class collaboration with true interoperability, including the flexibility to support users across a wide variety of devices and platforms.

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• The Other "C" in CRM

  - by [email protected]

  By Brian Dayton on April 5, 2010 7:04 PM Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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• Indian government department have more unsecure website then others.

  - by Anirudha

  Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/10/26/indian-government-department-have-more-unsecure-website-then-others.aspxOne of my friend share his college experience with me. He is not related with computer science. One day he told me that Ankia Fadia come to their college. In front of many student he show how to hack BSNL website by tricks. he break the flow how BSNL site work. I have told them BSNL is one of the most unsecure website of India   If you logged-in to website maybe it’s run in few seconds but sometime it run in 58 minute. OK this is not grammar mistake 58 minute is less then 1 hour. This means open a tab and put the link to open. it will open in hours. If you are using IE8, Chrome and Firefox you will be forced to use IE7 or downgrade. I simply use Ie7 mode in IE for make it work. This happen because they use something that is called DynaTrace. This site is most unsecure. now guess how !   Suppose my username is xyz and password is abc. How I can reset the password I simply go to website and in their site when I do reset my password he told me to fill password and password will not worked here.you can use here password here to reset my password. Remember that username are different then broadband username and password. Suppose if I want to reset your password I simply need to know your broadband username and I can reset it myself. I just logged in with my username and when I open the page for reset password I can fill your bb username and password will work here. I have not tried this. the broadband username can easily guess. this is depend on same way how people’s broandband username made. IS this Safe ? Nope, There are many thing on the site which make me feel that is 1900 century website. They still lived in popup life.  These site are nothing but a crap. not work most of time and when work it’s run too slowly.

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• Tell Us Once&ndash;Final Phase goes live

  - by BizTalk Visionary

  Yesterday the final phase of ‘Tell Us Once’ went live. This completes the 4 1/2 year journey Solidsoft started on this cross government project with the addition of full electronic distribution of data and the most import piece – access for the citizen to use the service on-line. Tell Us Once (TUO) is the award-winning, cross-government programme that lets people inform central government and local authorities just once of a birth or death. In service in over 95% of councils in England, Scotland and Wales, it provides a permanent solution to the long-standing and frustrating issue of people having to notify the government multiple times. Several years ago, research showed that people had to make up to 44 contacts when reporting a death to government bodies and their local authority. The TUO service is offered as a face-to-face interview by the local authority or by telephone to a dedicated telephony service run by the Department for Work and Pensions (DWP). and a  now a TUO online service for death. From the bereavement section of the  Direct Gov web site the citizen is able to ‘enrich’ the standard death registration data to allow the ‘Tell Us Once’ system inform the various government departments about the death. These include the local council, DVLA, DWP, Passport service and HMRC. For the record this is an excellent example of how an SME working with a large SI partner can deliver success for government in a responsive and agile manner. For me personally it is a proud moment in which a vision I started with a very small team was followed through, extended and finally delivered by an excellent team at Solidsoft.

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• Australian Government Locator Service (AGLS) Metadata - Is it widely adopted?

  - by Brandrally

  Recently, I have seen in a couple sites around Australia's meta data AGLS tags. <meta name="AGLS.Audience" scheme="agls-audience" content="All"/> <meta name="DC.Publisher" scheme="AglsAgent" content="Hyundai"/> I have never seen this kind of mark-up before and discovered: http://www.agls.gov.au/ Just wondering whether there is a big community / support out there for the adopting these tags? Any thoughts would be great.

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• How to fight off against a government's internet censorship?

  - by Fellknight

  I live in a country where the left-wing totalitarian regime that it's our government has begun the procedures (legal and physical) to restrict the internet access of it's citizens following the footsteps of China and Cuba. I believe that free access to information is a human right and should not be under any circumstances restricted or sanctioned, i don't want to live in country that does otherwise. Unfortunately leaving for good for the time being it's not an alternative. What I (and all the people that think like me) need to know is; if there are ways of bypassing the possible protections that will be implemented soon?, like the Chinese do . I'm afraid that even proxys might not suffice in the long term since our ISP will be implementing the regulation. Any information or explanation on this will be deeply appreciate it.

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• Is it possible to expose data from Oracle using OData?

  - by Michael Rosario

  From my personal research, it appears that OData implementations depend extensively on MS Entity framework. It would seem possible to implement the OData producer protocol using an open ORM like NHibernate in C# or Hibernate in Java. In the best of all worlds, it would be cool to expose data using OData protocol from Oracle. I am open to other open solutions like Java, JRuby, etc. Thanks in advance for your time.

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• what's the key different between data management and data governance?

  - by Sid Xing

  i just read some articles about these two theories, and i thought they have the similar goal, but DG is more about process management by follow some best practice. So my 1st question is about the difference between DG & DM. I'm confused. There're so many concepts around data management. Data quality, data security, data governance, data profiling, data integration, master data management, metadata management.... It seems like neither of them is EXACTLY separated, they're together. My 2nd question, or ask for your suggestion to help me better understand the relation between these concepts. Appreciate your help.

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• How does the government plan to find all nasty bugs in car software?

  - by Hamish Grubijan

  They are confident that they can make "drive-by-wire" cars safer. What can our QA department learn from the government? Thanks.

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• Contract Lifecycle Management for Public Sector

  - by jeffrey.waterman

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One thing Oracle never seems to get enough credit for is its consistent quest to improve its products, even the ones as established as its back-office solutions. Here is another example of one of the latest improvements: Contract Lifecycle Management for Public Sector, or CLM. The latest EBS module geared specifically for the Federal acquisition community. Our existing customers have been asking Oracle for years to upgrade its Advanced Procurement Suite to meet the complex procurement processes of the Federal Government. You asked; we listened. Oracle, with direct input from Federal agencies, subject matter experts, integration partners, and the Federal acquisition community, has expanded and deepened its procurement suite to meet the unique demands of the Federal acquisition community. New benefits/features include: Contract Line Item/Sub-Line Item (CLIN/SLIN) structures Configurable Document Numbering Complex Pricing Contract Types ( as per FAR Part 16) Option lines and exercising of options Incremental Funding capability Support for multiple document types (delivery orders, BPA call orders, awards, agreements, IDIQ contracts) Requisition lines to fund modifications Workload assignment and milestones Contract Action Reporting to FPDS-NG I’ve been conducting many tests over the past few months and have been quite impressed with the depth of features and the seamless integration to Federal Financials, specifically the funds control within the financials. Again, thank you for reading. If you have suggestions for future posts, please leave them in the comments section and I’ll take it from there.

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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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