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  • Unable to Sign in to the Microsoft Online Services Signin application from Windows 7 client located behind ISA firewall

    - by Ravindra Pamidi
    A while ago i helped a customer troubleshoot authentication problem with Microsoft Online Services Signin application.  This customer was evaluating Microsoft BPOS (Business Productivity Online Services) and was having trouble using the single sign on application behind ISA 2004 firewall.The network structure is fairly simple with single Windows 2003 Active Directory domain and Windows 7 clients. On a successful logon to the Microsoft Online Services Signin application, this application provides single signon functionality to all of Microsoft online services in the BPOS package. Symptoms:When trying to signin it fails with error "The service is currently unavailable. Please try again later. If problems continue, contact your service administrator". If ISA 2004 firewall is removed from the picture the authentication succeeds.Troubleshooting: Enabled ISA Server firewall logging along with Microsoft Network Monitor tool on the Windows 7 Client while reproducing the issue. Analysis of the ISA Server Firewall logs and Microsoft Network capture revealed that the Microsoft Online Services Sign In application when sending request to ISA Server does not send the domain credentials and as a result ISA Server responds with an error code of HTTP 407 Proxy authentication required listing out the supported authentication mechanisms.  The application in question is expected to send the credentials of the domain user in response to this request. However in this case, it fails to send the logged on user's domain credentials. Bit of researching on the Internet revealed that The "Microsoft Online Services Sign In" application by default does not support Outbound Internet Proxy authentication. In order for it to send the logged on user's domain credentials we had to make  changes to its configuration file "SignIn.exe.config" located under "Program Files\Microsoft Online Services\Sign In" folder. Step by Step details to configure the configuration file are documented on Microsoft TechNet website given below.  Configure your outbound authenticating proxy serverhttp://www.microsoft.com/online/help/en-us/helphowto/cc54100d-d149-45a9-8e96-f248ecb1b596.htm After the above problem was addressed we were still not able to use the "Microsoft Online Services Sign In" application and it failed with the same error.  Analysis of another network capture revealed that the application in question is now sending the required credentials and the connection seems to terminate at a later stage. Enabled verbose logging for the "Microsoft Online Services Sign In" application and then reproduced the problem. Analysis of the logs revealed a time difference between the local client and Microsoft Online services server of around seven minutes which is above the acceptable time skew of five minutes. Excerpt from Microsoft Online Services Sign In application verbose log:  1/26/2012 1:57:51 PM Verbose SingleSignOn.GetSSOGenericInterface SSO Interface URL: https://signinservice.apac.microsoftonline.com/ssoservice/UID1/26/2012 1:57:52 PM Exception SSOSignIn.SignIn The security timestamp is invalid because its creation time ('2012-01-26T08:34:52.767Z') is in the future. Current time is '2012-01-26T08:27:52.987Z' and allowed clock skew is '00:05:00'.1/26/2012 1:57:52 PM Exception SSOSignIn.SignIn  Although the Windows 7 Clients successfully synchronized time to the domain controller for the domain, the domain controller was not configured to synchronize time with external NTP servers. This caused a gradual drift in time on the network thus resulting in the above issue. Reconfigured the domain controller holding the PDC FSMO role to synchronize time with external time source ( time.nist.gov ) and edited the system policy on the ISA server firewall to allow NTP traffic to time.nist.gov Configure the time source for the forest:Windows Time Servicehttp://technet.microsoft.com/en-us/library/cc794937(WS.10).aspx Forced synchronization of Windows time using the command w32tm /resync on the domain controller and later on the clients each of which had corrected the seven minutes difference. This resolved the problem with logon to Microsoft Online Services Sign In.

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  • Time Service will not start on Windows Server - System error 1290

    - by paradroid
    I have been trying to sort out some time sync issues involving two domain controllers and seem to have ended up with a bigger problem. It's horrible. They are both virtual machines (one being on Amazon EC2), which I think may complicate things regarding time servers. The primary DC with all the FSMO roles is on the LAN. I reset its time server configuration like this (from memory): net stop w32time w23tm /unregister shutdown /r /t 0 w32tm /register w32tm /config /manualpeerlist:”0.uk.pool.ntp.org,1.uk.pool.ntp.org,2.uk.pool.ntp.org,3.uk.pool.ntp.org” /syncfromflags:manual /reliable:yes /update W32tm /config /update net start w32time reg QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config /v AnnounceFlags I checked to see if it was set to 0x05, which it was. The output for... w32tm /query /status Leap Indicator: 0(no warning) Stratum: 1 (primary reference - syncd by radio clock) Precision: -6 (15.625ms per tick) Root Delay: 0.0000000s Root Dispersion: 10.0000000s ReferenceId: 0x4C4F434C (source name: "LOCL") Last Successful Sync Time: 10/04/2012 15:03:27 Source: Local CMOS Clock Poll Interval: 6 (64s) While this was not what was intended, I thought I would sort it out after I made sure that the remote DC was syncing with it first. On the Amazon EC2 remote replica DC (Windows Server 2008 R2 Core)... net stop w32time w32tm /unregister shutdown /r /t 0 w32time /register net start w32time This is where it all goes wrong System error 1290 has occurred. The service start failed since one or more services in the same process have an incompatible service SID type setting. A service with restricted service SID type can only coexist in the same process with other services with a restricted SID type. If the service SID type for this service was just configured, the hosting process must be restarted in order to start this service. I cannot get the w32time service to start. I've tried resetting the time settings and tried to reverse what I have done. The Ec2Config service cannot start either, as it depends on the w32time service. All the solutions I have seen involve going into the telephony service registry settings, but as it is Server Core, it does not have that role, and I cannot see the relationship between that and the time service. w32time runs in the LocalService group and this telephony service which does not exist on Core runs in the NetworkService group. Could this have something to do with the process (svchost.exe) not being able to be run as a domain account, as it now a domain controller, but originally it ran as a local user group, or something like that? There seem to be a lot of cases of people having this problem, but the only solution has to do with the (non-existant on Core) telephony service. Who even uses that?

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  • DNS Issue Windows 2003 AD-The server holding the PDC role is down

    - by Dave M
    Our network of Windows 2003 and Windows 2008 servers suddenly hasDNS issues. There are 7 DCs. Two at our main office and one each at branch sites (one branch has two a 2008R2 and WIN2K3) Only two are WIN2008R2 Running DCDIAG on the WIN2K3 at main site (DC1) reports no issues. Running at any branch site reports two issues All other test pass. The server DC1 can be PINGed by name from any site Starting test: frsevent There are warning or error events within the last 24 hours after the SYSVOL has been shared. Failing SYSVOL replication problems may cause Group Policy problems. Starting test: FsmoCheck Warning: DcGetDcName(PDC_REQUIRED) call failed, error 1355 A Primary Domain Controller could not be located. The server holding the PDC role is down. Netdom.exe /query DC reports the expected servers. netdom query fsmo This reports the server at the main office holds the following roles: * Schema owner Domain role owner PDC role RID pool manager Infrastructure owner In the DNS management snap-in, DC1 appears as DNS server but does not appear in _msdcs-dc-_sites-Default-First-Site-Name-_TCP There is no _ldap or –kerberos record pointing to DC1 Same issue msdcs-dc-_sites- -_TCP Again there is no _ldap or –kerberos record pointing to DC1 Under Domain DNS Zones there is no entry for the server. This is the case for any _tcp folder in the DNS. The server DC1 appears correctly as a name server in the Reverse Lookup Zone. There is a Host(A) record for DC1 but in the Forward Lookup Zone there is no (same as parent folder) Host(A) for the DC1 server but such an entry exists for the other DCs at branch sites and the other DC at the main office. We have tried stopping and starting the netlogon service, restarting DNS and also dcdiag /fix. Netdiag reports error: Trust relationship test. . . . . . : Failed [FATAL] Secure channel to domain 'XXX' is broken. [ERROR_NO_LOGON_SERVERS] [WARNING] Failed to query SPN registration on DC- One entry for each branch DC All braches lsit the problem server and it can be Pinged by name from any branch Fixing is number one priority but also would like to determine the casue.

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  • How clean is deleting a computer object?

    - by Kevin
    Though quite skilled at software development, I'm a novice when it comes to Active Directory. I've noticed that AD seems to have a lot of stuff buried in the directory and schema which does not appear superficially when using simplified tools such as Active Directory Users and Computers. It kind of feels like the Windows registry, where COM classes have all kinds of intertwined references, many of which are purely by GUID, such that it's not enough to just search for anything referencing "GadgetXyz" by name in order to cleanly remove GadgetXyz. This occasionally leads to the uneasy feeling that I may have useless garbage building up in there which I have no idea how to weed out. For instance, I made the mistake a while back of trying to rename a DC, figuring I could just do it in the usual manner from Control Panel. I found references to the old name buried all over the place which made it impossible to reuse that name without considerable manual cleanup. Even long after I got it all working, I've stumbled upon the old name hidden away in LDAP. (There were no other DCs left in the picture at that time so I don't think it was a tombstone issue.) More specifically, I'm worried about the case of just outright deleting a computer from AD. I understand the cleanest way to do it is to log into the computer itself and tell it to leave the domain. (As an aside, doing this in Windows 8 seems to only disable the computer object and not delete it outright!) My concern is cases where this is not possible, for instance because it was on an already-deleted VM image. I can simply go into Active Directory Users and Computers, find the computer object, click it, and press Delete, and it seems to go away. My question is, is it totally, totally gone, or could this leave hanging references in any Active Directory nook or cranny I won't know to look in? (Excluding of course the expected tombstone records which expire after a set time.) If so, is there any good way to clean up the mess? Thank you for any insight! Kevin ps., It was over a year ago so I don't remember the exact details, but here's the gist of the DC renaming issue. I started with a single 2008 DC named ABC in a physical machine and wanted to end up instead with a DC of the same name running in a vSphere VM. Not wanting to mess with imaging the physical machine, my plan instead was: Rename ABC to XYZ. Fresh install 2008 on a VM, name it ABC, and join it to the domain. (I may have done the latter in the same step as promoting to DC; I don't recall.) dcpromo the new ABC as a 2nd DC, including GC. Make sure the new ABC replicated correctly from XYZ and then transfer the FSMO roles from XYZ to it. Once everything was confirmed to work with the new ABC alone, demote XYZ, remove the AD role, and remove it from the domain. Eventually I managed to do this but it was a much bumpier ride than expected. In particular, I got errors trying to join the new ABC to the domain. These included "The pre-windows 2000 name is already in use" and "No mapping between account names and security IDs was done." I eventually found that the computer object for XYZ had attributes that still referred to it as ABC. Among these were servicePrincipalName, msDS-AdditionalDnsHostName, and msDS-AdditionalSamAccountName. The latter I could not edit via Attribute Editor and instead had to run this against XYZ: NETDOM computername <simple-name> /add:<FQDN> There were some other hitches I don't remember exactly.

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