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Search found 31 results on 2 pages for 'loadbalancing'.

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• Scaling Java applications - existing cluster-aware IoC frameworks?

  - by Zoltan

  Most people use some kind of an IoC framework - Guice, Spring, you name it. Many of us need to scale their applications too, so they complicate their lifes with Terracotta, Glassfish/JBoss/insertyourfavouritehere clusters. But is it really the way to go? Are you using any of the above? Here's some ideas we currently have implemented in a yet-to-be-opensourced framework, and I'd like to see what you think of it, or maybe "it's a complete ripoff of XY!". cluster-wide object replication - give it a name, and whenever you do something (in any node) on such an object, it will get replicated - with different guarantees do transparent soft-loadbalancing - simplest scenario: restful webservice method call proxied to an other node view-only node injection: inject a proxy to a "named" object, and get your calls automatically proxied to a node Would you use something like that? Is there a current, stable, enterprise-ready implementation out there?

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• Resources such as libraries, engines and frameworks to make Javacript-based MMORTS? [closed]

  - by hhh

  I am looking for resources outlined to make a MMORTS with Javascript as the client-side, probably just a simple canvas for the frontend. The guy in the video here mentions that JavaScript is one of the most misunderstood language -- and I do believe that. I think one can make quite cool games with it in the future. So I am now proactively looking for resources and perhaps some ideas. My first idea contained Node.js, C and NetBSD/bozohttpd (or the-4-7-chars' *ix-thing with green-logo -thing, move the q here) but I acknowledge my beginner -style approach -- this issue is broad and not only for one person to make it all-the-time-improved project! So I think perfect for community to tinker. Some games and examples possibly easy to make into MMORTS BrowserQuest here under MPL 2.0 and its content licensed under CC-BY-SA 3.0 (source here) [proprietary] LoU here and built with JS/Qooxdoo/c#/Windows-Server/ISS/etc, source. MY ANSWER BEGINS HERE TO BE MOVED BELOW, REQUIRING RE-OPENING. PLEASE, VOTE TO OPEN IT -- HELP US TO TINKER! My answer Generic Is there an MMO-related research body? Although about Android, certain things also appropriate with JS -game: Are there any 2D gaming libraries/frameworks/engines for Android? Why is it so hard to develop a MMO? Browser based MMO Architecture MMO architecture - Highly Scalable with Reporting capabilities What are the Elements of an MMO Game? Is this the right architecture for our MMORPG mobile game? Looking for architectures to develop massive multiplayer game server Information on seamless MMO server architecture Game-mechanics (search) Question sounding like about LoU: What are the different ways to balance an online multiplayer game where user spend different amounts of time online? Building an instance system What are the different ways to balance an online multiplayer game where user spend different amounts of time online? Hosting is it possible to make a MMO starting with scalable hosting? Should I keep login server apart from game server? MMO techniques, algorithms and resources for keeping bandwidth low? MMO Proxy Server Javascript and Client-based things What do I need to do a MMORTS in JavaScript with small amount of Developers? How to update the monsters in my MMO server using Node.js and Socket.IO Are there any good html 5 mmo design tutorials? Networking Loadbalancing Questions Something about TCP, routers, NAT, etc: How do I start writing an MMO game server? Who does the AI calculations in an MMO? They need someone more knowledgable to work with, a lot of cases where the same words mean different things. Data Structures What data structure should I use for a Diablo/WoW-style talent tree? Game Engine Need an engine for MMO mockup Helper sites http://www.gamedev.net/page/index.html

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• Load balancing with puppet

  - by Gonçalo Queirós

  Hi there. Im trying to setup a loadbalancing system. My load balancer (nginx) has a conf file where i should list all IP's of the upstream servers. I could put the IP's on the conf manually, but this ways i would need to change the conf file every time i add/remove an upstream server. For now i came up with two different ideas, but i don't like much of neither: 1 - Have every upstream machine to use Exported Resources to create a file with it's IP..Then the load balancer server will have an "include conf_directory/*", and load all the files created by the upstrem servers. Since the load balancer is using nginx this can be done, but if i wan't latter on to configure something that doesn't have the "include" on the conf files, this solution will not work. 2 - If the config doesn't support the "include" command, then we could have again, every upstream server use the Exported Resources to create a filw with its IP, and latter on, the load balancer execute a command that would pick every file and generate the config Both versions addopt the same techinque, the difference is that version 2 is used when the server (that needs to have a conf generated) doesn't recognize a command like "include" inside its own conf. Now, my question is, is there any way to do this in a different form? I suspect that there is, since puppet is made to manage multiple servers, it seems a bit strange not have a easy way to configure load balancers.

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• EC2 instances keep becoming inaccessible via SSH, can I use elastic loadbalancer to check SSH connectivity?

  - by Rick

  This is mainly an issue for my development ec2 server as it seems that my instance keeps becoming inaccessible via SSH. It happened yesterday so I killed that one and started a new one and happened again later today. The server still works, my web application is accessible in a web browser but whenever I try to connect via SSH I get a pemrission denied (public key) error message in my terminal. I am 100% sure I am doing nothing wrong as I can create a new instance of the exact same AMI (its a personal custom AMI), change absolutely nothing, including using the same .pem key, and then am able to SSH into that new instance using the exact same command as before (just changing the IP address). I understand that ec2 can have issues but having this happen every day seems a bit odd.. I am using an m2.xlarge instance so I don't know if these tend to be unstable, in the past I have used a small instance and had it running for months with no problems which is why I find this so odd. I am looking into using loadbalancing but it seems the only "health" checks they offer is for http or tcp so I'm not sure if I can make it monitor for SSH connectivity. This is important for development as I may make 1-2 new pushes of an application a day and use SSH to do this. I have a designer that needs to have the app always accessible as he works with the front-end files to test output with the live application. Anyways, any advice / info is appreciated

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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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