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  • How should I perform database maintenance on a 24x7 system

    - by solublefish
    I'm a software developer who inherited a part-time DBA role. I'm responsible for an application backed by a small, high-volume 24x7 database on SQL Server 2008. While there's other stuff in the DB, the critical piece is a 50GB, 7.5M row table that serves 100K requests/sec during peak load, and about half that at "night". This is 99%+ read traffic, but the writes are constant, and required. I need to be able to perform periodic maintenance without a maintenance window. Say an index rebuild, a job to purge old data, Windows Update, or hardware upgrade. Most of the advice I've seen is along the lines of "MAKE a maintenance window." While I appreciate the sentiment, I hope there's another way. If it will solve this problem, I do have the ability to purchase new hardware or modify the database, the clients (a set of web services servers), and much of the application code (ADO.NET + ASP.NET). I've been thinking along the lines of using the warm spare (or a 3rd server) to do the maintenance, and then "swap" it into production. 1 Synchronize the spare by restoring backups, including a current transaction log. 2 Perform the maintenance tasks. 3 Reconfigure clients to connect to the spare server. Existing connections are finished within a minute or so. 4 The spare server is now the production server. The problem remaining is that the new production server is now out of date by however long it took to perform maintenance. Is there some way that the original production server can be made to queue up changes and merge them to the spare between steps 2 and 3? Any other ideas?

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  • Enterprise Performance Management: Driving Management Excellence

    Extending operational excellence to management excellence is the new strategic imperative for organizations large and small, all around the world. Management Excellence is a strategy for organizations to differentiate from their competition, by being smarter, more agile and more aligned. Tune into this conversation with John Kopcke, Senior Vice President of Oracle’s Enterprise Performance Management Global Business Unit to learn how leading companies are integrating their management processes and using Oracle’s EPM System to achieve management excellence.

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  • The Work Order Printing Challenge

    - by celine.beck
    One of the biggest concerns we've heard from maintenance practitioners is the ability to print and batch print work order details along with its accompanying attachments. Indeed, maintenance workers traditionally rely on work order packets to complete their job. A standard work order packet can include a variety of information like equipment documentation, operating instructions, checklists, end-of-task feedback forms and the likes. Now, the problem is that most Asset Lifecycle Management applications do not provide a simple and efficient solution for process printing with document attachments. Work order forms can be easily printed but attachments are usually left out of the printing process. This sounds like a minor problem, but when you are processing high volume of work orders on a regular basis, this inconvenience can result in important inefficiencies. In order to print work order and its related attachments, maintenance personnel need to print the work order details and then go back to the work order and open each individual attachment using the proper authoring application to view and print each document. The printed output is collated into a work order packet. The AutoVue Document Print Service products that were just released in April 2010 aim at helping organizations address the work order printing challenge. Customers and partners can leverage the AutoVue Document Print Services to build a complete printing solution that complements their existing print server solution with AutoVue's document- and platform-agnostic document print services. The idea is to leverage AutoVue's printing services to invoke printing either programmatically or manually directly from within the work order management application, and efficiently process the printing of complete work order packets, including all types of attachments, from office files to more advanced engineering documents like 2D CAD drawings. Oracle partners like MIPRO Consulting, specialists in PeopleSoft implementations, have already expressed interest in the AutoVue Document Print Service products for their ability to offer print services to the PeopleSoft ALM suite, so that customers are able to print packages of documents for maintenance personnel. For more information on the subject, please consult MIPRO Consulting's article entitled Unsung Value: Primavera and AutoVue Integration into PeopleSoft posted on their blog. The blog post entitled Introducing AutoVue Document Print Service provides additional information on how the solution works. We would also love to hear what your thoughts are on the topic, so please do not hesitate to post your comments/feedback on our blog. Related Articles: Introducing AutoVue Document Print Service Print Any Document Type with AutoVue Document Print Services

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  • Advice on Project Management Software?

    - by Zenph
    I was wondering, does anybody work as part of a team, or as a project manager who highly recommends a certain project management solution (self-hosted or otherwise) ? Ideally I want something where I can manage the entire project, and also manage the financial side of things too. Should also add a few other things: notifications for team members for individual projects version control integration (like codebase) real time collaboration like chat

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  • data maintenance/migrations in image based sytems

    - by User
    Web applications usually have a database. The code and the database work hand in hand together. Therefore Frameworks like Ruby on Rails and Django create migration files Sure there are also servers written in Self or Smalltalk or other image-based systems that face the same problem: Code is not written on the server but in a separate image of the programmer. How do these systems deal with a changing schema, changing classes/prototypes. Which way do the migrations go? Example: What is the process of a new attribute going from programmer's idea to the server code and all objects? I found the Gemstone/S manual chapter 8 but it does not really talk about the process of shipping code to the server.

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  • What incidentals do server maintenance people/devs need?

    - by SeniorShizzle
    I'm trying to put together a thank-you package for clients who are server-side developers and in charge of their company's servers and databases. Since I've never been in that line of work before, I would like to know what it is like. Get inside your heads, for instance. My first thought was (don't hate me) a few patch cables. I don't know if you guys actually need these often or anything. What are some similar things that you like or need for your lives at work. Small incidentals less than $10 are preferred, like Coffee or a notebook, screwdrivers. Et cetera.

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  • App_Offline.htm, taking site down for maintenance

    - by Vipin
    There is much simpler and graceful way to shut down a site while doing upgrade to avoid the problem of people accessing site in the middle of a content update.   Basically, if you place file with name 'app_offline.htm' with below contents in the root of a web application directory, ASP.NET will shut-down the application,  and stop processing any new incoming requests for that application.  ASP.NET will also then respond to all requests for dynamic pages in the application by sending back the content of the app_offline.htm file (for example: you might want to have a “site under construction” or “down for maintenance” message).   Then after upgrade, just rename/delete app_offline.htm file…and the site would be back to normal. Just remember that the size of the file should be greater than 512 bytes, doesn't matter even if you add some comments to it to push the byte size as long as it's of the size greater than 512 - it'll work fine.     <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html http://www.w3.org/1999/xhtml"http://www.w3.org/1999/xhtml" ><head>    <title>Maintenance Mode - Outage Message</title></head><body>    <h1>Maintenance Mode</h1>     <p>We're currently undergoing scheduled maintenance. We will come back very shortly.</p>     <p>Sorry for the inconvenience!</p>     <!--            Adding additional hidden content so that IE Friendly Errors don't prevent    this message from displaying (note: it will show a "friendly" 404    error if the content isn't of a certain size).        <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>      <h2>Site under maintenance...</h2>         --></body></html>

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  • Guiding Management to the Correct Decision

    - by Blumer
    My supervisor (also a developer) and I have a running joke about writing a book called "Managing From Beneath: Subversively Guiding Management to the Right Decision" and including a number of "techniques" we've developed for helping those who make the decisions to make the right ones. So far, we've got (cynicism warning!): BIC It! BIC stands for "Bury In Committee." When a bad idea comes up that someone wants to champion, we try to get it deferred to a committee for input. Typically it will either get killed outright (especially if other members of the committee are competing for you as a resource), or it will be hung up long enough that the proponent forgets about it. Smart, Stupid, or Expensive? When someone gets a visionary idea, offer them three ways to do it: a smart way, a stupid way, and an expensive way. The hope is that you've at least got a 2/3 shot of not having to do it the way that makes a piece of your soul die. All-Pro. It's a preemptive pro/con list in which you get into the mind of the (pr)opponent and think what would be cons against doing it your way. Twist them into pros and present them in your pro list before they have a chance to present them as cons. Dependicitis. Link pending decisions together, ideally with the proponent's pet project as the final link in the chain. Use this leverage to force action on those that have been put off. Preemptive Acceptance. Sometimes it's clear that management is going to go a particular direction regardless of advice to the contrary, and it's time to make the best of it. Take the opportunity to get something else you need, though. Approach the sponsor out of the blue and take the first step: "You know, I've been thinking about it, and while it's not the route I would advise, as long as we can get the schedule and budget for Project Awesome loosened up, I can work some magic to make your project fly." So ... what techniques have you come up with to try to head off the problem projects or make the best of what may come?

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  • How to manage preventive maintenance planning for external IT support?

    - by code-gijoe
    I am a bit puzzled by the way to handle server upgrade planning for software we maintain on remote sites. This is my case: I work for a software company that has many external clients. We are trying to be more Agile in our development so we plan to release small improvements every quarter and we wish to keep our clients informed of maintenance schedules. Instead of having angry clients that believe there ROI of our support plan is low, we want to be more proactive. Lets say we have 100 machines to take care of, is there some tool to assist me in planing the maintenance with clients? Right now I get a call from a client that is unhappy requesting we upgrade them, that is when we go into panic mode and start making calls. That is when I need to check my calendar, coordinate with the other guys, call a few times, change the date again and again until everyone is happy. Can this be done better?

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  • Bringing in New Architecture During Maintenance on Legacy Systems

    - by Mike L.
    I have been tasked with adding some new features to a legacy ASP.NET MVC2 project. The codebase is a disaster and I want to write these new features with some thought behind the implementation and not just throw these new features into the mess. I would like to introduce things like dependency injection and the orchestrator pattern; just to the code that I am going to write. I don't have enough time to try to refactor the entire system. Is it OK to not be consistent with the rest of the codebase and add new features following different design principles? Should I not introduce new patterns and just get the features implemented? I feel like it might be confusing to the next person to see parts of the system using a design that other parts are not following.

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  • Top 10 Reasons to Attend the 7th Annual Maintenance Summit

    - by Stephen Slade
    Some of you may be sitting the fence before registering for the Oracle Maintenance Summit 2013. Here are 10 solid reasons to register in the next 3 weeks: 1. It's the 'IN' red carpet maintenance event for 2013. The summit will have one of the greatest concentrations of maintenance best practices, case studies and success stories that can catapult your organization. 2.  Return a Hero! Hear how you can drive reliability and operational excellence back home at the plant!  3. Learn the Roadmap! Hear form product experts who will discuss the vision, strategy and roadmap for Oracle products 4. See Product Demos! All the SCM/EAM rich products will be exhibited by both sales consultants and developers. Ask the hardest question you can think of and be ready for a great response. 5. Meet our Partners! There will be a good number of supporting partners exhibiting at the summit. Hear and learn of what ingredients make for success. 6. Join a panel or discussion group! Raise your hand and be heard – have your questions answered. Contribute to the discussion. 7. Network with your peers. Rub elbows with your fellow maintenance managers and operations supervisors. Talk shop here! 8. 6 Summits under one roof. Hear and share supply chain information at one of the other summits taking place concurrently. Bring other team members and secure the group discount. 9. Save $100, register by Dec 31 for the early bird rate. Hotel will fill fast.  www.oracle.com/goto/vcs 10. Have a great time! The Summit is both informational and enjoyable. Set at the waterfront in downtown San Francisco at the Embarcadero, the summit will be a fun-filled and enjoyable experience.

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  • OOW Session: Trends in Identity Management

    - by B Shashikumar
    In his Identity Management address today, Amit Jasuja - VP of Oracle Identity Management and Security Products, will discuss several key identity management trends and showcase how innovation is the key driver behind Oracle’s latest Identity Management 11gR2 release. This session will focus on how the latest 11gR2 release of Oracle Identity Management addresses emerging identity management requirements for mobile, social, and cloud computing. It also explores how existing Oracle Identity Management customers are simplifying implementations and reducing total cost of ownership. When: Monday, October 1, at 10:45 a.m., Where: Moscone West L3, room 3003, (session ID# CON9405) For a complete listing of all identity management sessions, hands-on labs, and more, check out the Focus on Identity Management now. 

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  • Collaborate 2010: Spotlight on Oracle Content Management

    - by [email protected]
    Excitement is building for the Collaborate conference April 18th through the 22nd. Outside of the event being in Las Vegas, which for me often seems to add to the excitement, there will be a great lineup of Oracle Content Management focused sessions. In fact, there are currently over 30 content management sessions scheduled, and attendees will get to hear from customers, partners, as well as Oracle experts. Attendees should expect to hear a lot about Oracle Content Management 11g at Collaborate 2010. Roel Stalman and Andy MacMillan will kick off these discussions on Monday, April 19th as they present Oracle Content Management's product strategy and roadmap (10:45 - 11:45). Monday's lineup also includes sessions on Oracle Imaging and Process Management (I/PM) 11g and Oracle Forms Recognition (2:30 - 3:30), which were both released in January. For those customers using older versions of I/PM or Stellent IBPM, be sure not to miss the "migrating to I/PM 11g" session on Monday as well (1:15 - 2:15) as this should give you some insight into the migration process. Check out the entire list of Oracle Content Management sessions here. Another focus at Collaborate this year is to discuss the benefits of using Oracle Content Management with Oracle Applications - Oracle E-Business Suite, PeopleSoft, and Siebel - so be sure to check out these sessions too: Accelerating Accounts Payable Processes with Integrated Document Imaging(Monday, April 19th, 3:45 - 4:45)Supercharge Your Siebel Sales and Marketing with Integrated Document Management(Tuesday, April 20th, 2:00 - 3:00)Oracle Enterprise 2.0 for Oracle Applications: The Value of an Integrated E2.0 Platform(Tuesday, April 20th, 3:15 - 4:15)Comprehensive Human Resources Automation with Oracle Content Management(Wednesday, April 21st, 1:00 - 2:00) Collaborate is also the perfect opportunity to meet Oracle executives and product experts. Attendees can sign up for 1 on 1 meetings at the event, and there will be someone representing each Oracle Content Management product. These meetings are probably the best way to get your product questions answered in a face-to-face manner. It seems more and more to me that Oracle Content Management customers are viewing Collaborate as "the" conference to attend each year. I hope you have plans to attend and I will see you there.

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  • SQL Maintenance Cleanup Task 'Success' But not deleting files

    - by Seph
    I have a maintenance plan setup for a databases on a server. As part of the backup is a Maintenance Cleanup Task. SQL Version 2008 The task that 'succeeds' is setup as: Delete backup files Correct folder (same address as the backup task) File extension: bak (NOT .bak) Delete files older than: 20 Hour(s) I have other similar cleanup tasks that occur in the same maintenance plan which work fine. This plan has worked fine in the past, I just noticed that last night it reported 'success' and the rest of the plan continued, however the file from 2 days ago still remains. I have checked similar questions such as this question, and this is not the case as my maintenance task worked fine two days ago and for the past several weeks:

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  • SQL Maintenance Cleanup Task Working but Not Deleting

    - by Alex
    I have a Maintenance Plan that is suppose to go through the BACKUP folder and remove all .bak older than 5 days. When I run the job, it gives me a success message but older .bak files are still present. I've tried the step at the following question: SQL Maintenance Cleanup Task 'Success' But not deleting files Result is column IsDamaged = 0 I've verified with the following question and this is not my issue: Maintenance Cleanup Task(s) running 'successfully' but not deleting back up files. I've also tried deleting the Job and Maintenance Plan and recreating, but to no avail. Any ideas?

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  • Unable to back up SQL Server databases using a maintenance plan

    - by Diogo Lopes
    I am trying to create a maintenance plan that will run automatically and back up my SQL Server 2005 databases automatically. I create a new maintenance plan and add a "Back Up Database Task", select all User databases, and choose a path to back up to. IMAGE in http://www.freeimagehosting.net/uploads/16be7dce43.jpg [new user limitation] When I save and try to execute this plan, I get the following error message: =================================== Execution failed. See the maintenance plan and SQL Server Agent job history logs for details. =================================== Job 'Backup.Subplan_1' failed. (SqlManagerUI) I've checked the maintenance plan log, the agent log, and just about every log file I can find and there are no entries at all to help me figure out why this is failing. If I right-click on a specific database and select "Back Up", the task succeeds. I tried changing the plan to back up just that one database and it still failed. I've tried running the plan with both Windows authentication and SQL Server authentication with the sa account. I also tried specifically granting the SQL Server Agent user account full privileges on the backup folder, but it still failed. Thanks for any suggestions!

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  • Oracle-AmberPoint Webcast: Learn How Your Business Can Profit from the Combination

    - by jyothi.swaroop
    With the recent acquisition of AmberPoint, Oracle now offers an enhanced end-to-end SOA solution that features runtime governance, business transaction management, and cross-platform management capabilities. Put that solution to work and your business can achieve lower costs of implementation and higher profit. Join Ed Horst, Vice President, Oracle (former CMO of AmberPoint), and Ashish Mohindroo, Senior Director, Product Marketing, Oracle, as they discuss in this live Webcast the customer advantages of the Oracle and AmberPoint combination. Learn how our SOA solutions with AmberPoint capabilities can help you: Achieve more agility and visibility into your business processes Increase control and performance of critical applications Improve performance and reduce IT costs to benefit your bottom line Register for the Live Webcast Event Date: Thursday, May 20, 2010 Time: 10 a.m. PT/1 p.m. ET

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  • More Maintenance Plan Weirdness

    - by AjarnMark
    I’m not a big fan of the built-in Maintenance Plan functionality in SQL Server.  I like the interface in SQL 2005 better than 2000 (it looks more like building an SSIS package) but it’s still a bit of a black box.  You don’t really know what commands are being run based on the selections you have made, and you can easily make some unwise choices without realizing it, such as shrinking your database on a regular basis.  I really prefer to know exactly what commands and with which options are being run on my servers. Recently I had another very strange thing happen with a Maintenance Plan, this time in SQL 2005, SP3.  I inherited this server and have done a bit of cleanup on it, but had not yet gotten around to replacing the Maintenance Plans with all my own scripts.  However, one of the maintenance plans which was just responsible for doing LOG backups was running more frequently than that system needed, and I thought I would just tweak the schedule a bit.  So I opened the Maintenance Plan and edited the properties of the Subplan, setting a new schedule, saved it and figured all was good to go.  But the next execution of the Scheduled Job that triggers the Maintenance Plan code failed with an error about the Owner of the job.  Specifically the error was, “Unable to determine if the owner (OldDomain\OldDBAUserID) of job MaintenancePlanName.Subplan has server access (reason: Could not obtain information about Windows NT group/user 'OldDomain\OldDBAUserID’..”  I was really confused because I had previously updated all of the jobs to have current accounts as the owners.  At first I thought it was just a fluke, but it happened on the next scheduled cycle so I investigated further and sure enough, that job had the old DBA’s account listed as the owner.  I fixed it and the job successfully ran to completion. Now, I don’t really like mysteries like that, so I did some more testing and verified that, sure enough, just editing the Subplan schedule and saving the Maintenance Job caused the Scheduled Job to be recreated with the old credentials.  I don’t know where it is getting those credentials, but I can only assume that it is the same as the original creator of the Maintenance Plan, and for some reason it insists on using that ID for the job owner.  I looked through the options in SSMA and could not find anything would let me easily set the value that I wanted it to use.  I suspect that if I did something like executing sp_changeobjectowner against the Maintenance Plan that it would use that new ID instead.  I’m sure that there is good reason that it works this way, but rather than mess around with it much more, I’m just going to spend my time rolling out my replacement scripts instead. Chalk this little hidden oddity up as yet one more reason I’m not a fan of Maintenance Plans.

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  • IOUG Webcast Series on Identity Management

    - by Tanu Sood
    Identity Management for Business Empowerment Identity Management has gone from the realm of IT tools to being a business solution. Security and Identity Management offer confidence in doing secure and compliant business. But more than that, Identity Management today contributes to business growth with secure social, cloud, mobile and internal & external ecosystem enablement. Cloud computing has heightened the interest in user access security, mobile computing brings access to information beyond the enterprise and a bring your own device culture in-house, social media has added a new dimension to user identity and increasing security compliance pressure has made organizations rethink their roles and entitlements strategy. To discuss the industry trends, maturity and framework for security, compliance and business empowerment with identity management, Oracle is proud to collaborate with IOUG to launch a series of live webcasts. Covering a span of topics from identity platform to entitlements managements, privilege access management and cloud, mobile and social security, these webcasts will provide direct access to subject matter experts and technology specialists. Hear first-hand about best practices, a pragmatic approach to security implementation, customer success stories and more. Register today for the individual webcasts or the series. And just a reminder that the conversation starts at COLLABORATE 12 in Las Vegas from April 22nd – 26th. In addition to our conference sessions, as an added value this year, we are offering a half-day deep dive session on Oracle Identity Management: Building a Security and Compliance Framework for Oracle Systems. The session is scheduled for Sunday, April 22nd from 9 am to 3 pm and will cover relevant topics such as: • A Primer on Identity Management • Security and Compliance with Oracle Identity Management • Security for Oracle Applications, Fusion Applications• Managing Identities in The Cloud and Mobile World • Best Practices: Building an Identity Roadmap and Getting Started To get a head start on your compliance and security program, pre-register for this session today.

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  • Which management tools would you recommend for software development?

    - by Robert Schneider
    What would you generally recommend for software developement? Which combination do you use or would you recommend? I assume that tools are needed for Version control, issues/bugs/task, Release management, Requirement management. Tools for Test management and Project management should be accounted for as well, I guess. Did I forget anything? Maybe tools for Continous Integration. I'm not interested in a halfway combination of one ore two tools like a Subversion + Bugzilla (I know they are good but for a company they might not be sufficient). And also tools like make/ant shouldn't be taken into account. I'd like to know a combination that covers all what is important for professional software development. However, it could be a single tool of course if it covers all the management issues. What do you think would be a good combination? I assume a combination should be regardes as good if the tools itself are good but also if they have good integrations. Udate: Something like Ant is just a script not a management tool. Okay: we do already have Perforce. But this is somehow generic. We have different projects that uses C-, VS/.NET-, Python-, PHP and we will be starting new projects in Java. Plenty of languages and frameworks, though some are going to be legacy. So the tools should be generic. Obviously we don't want to use Bugzilla for one project and Jira for another. The management tools have to be generic. Further thoughts: Think of sourceforge: For each project they offer a version control system, an issue tracker, a wiki, ... totally independent of what the project is about. Those are some management tools that a project usually needs. I would say that most companies need such a set of tools. But I could imagine, if a company has several projects, they need further tools too: for Project management, Quality management, ... And I could imagine there are some recommendable combinations of tools. A not really apropiate comparison to this could be LAMP (Linux, Apache, MySQL, PHP). A combination of software that has evolved since they work very well together, and are pretty useful for a lot of applications (or rather web sites). So maybe there are some recommendable management tool combinations that also fit toghether like LAMP. The integration is important. Thank you for the incredibly fast and helpful responses!!!

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  • Looking for a tool to manage all maintenance work on my PC

    - by harlev
    I'm looking for a tool to manage the maintenance tasks on a Windows PC. Things like disk defrag, antivirus, update software and any other maintenance. This should not be an all-in-one solutions, with these features built in. Rather, it should be a framework to automate other tools (like CCleaner, Defragler etc.). Many tasks should be run periodically (with different frequencies). I'm looking for one tool to manage all these tasks.

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  • Announcing Oracle Enterprise Content Management Suite 11g

    - by [email protected]
    Today Oracle announced Oracle Enterprise Content Management Suite 11g. This is a major release for us, and reinforces our three key themes at Oracle: Complete New in this release - Oracle ECM Suite 11g is built on a single, unified repository. Every piece of content - documents, HTML pages, digital assets, scanned images - is stored and accessbile directly from the repository, whether you are working on websites, creating brand logos, processing accounts payable invoices, or running records and retention functions. It makes complete, end-to-end management of content possible, from the point it enters the organization, through its entire lifecycle. Also new in this release, the installation, access, monitoring and administration of Oracle ECM Suite 11g is centralized. As a complete system, organizations can lower the costs of training and usage by having a centralized source of information that is easily administered. As part of this new unified repository release, Oracle has released a benchmarking white paper that shows the extreme performance and scalability of Oracle ECM Suite. When tested on a two node UCM Server running on Sun Oracle DB Machine Half Rack Hardware with an Exadata storage server, Oracle ECM Suite 11g is able to ingest over 178 million documents per day. Open Oracle ECM Suite 11g is built on a service-oriented architecture. All functions are available through standards-based services calls in Web Services or Java. In this release Oracle unveils Open Web Content Management. Open Web Content Management is a revolutionary approach to web content management that decouples the content management process from the process of creating web applications. One piece of this approach is our one-click web content management. With one click, a web application builder can drag content services into their application, enabling their users to also edit content with just one click. Open Web Content Management is also open because it enables Web developers to add Web content management to new and existing JavaServer Pages (JSP), JavaServer Faces (JSF) and Oracle Application Development Framework (ADF) Faces applications Open content distribution - Oracle ECM Suite 11g offers flexible deployment options with a built-in smart cache so organizations can deliver Web sites or Web applications without requiring Oracle ECM Suite as part of the delivery system Integrated Oracle ECM Suite 11g also offers a series of next generation desktop integrations, providing integrations such as: New MS Office integration with menus to access managed content, insert managed links, and compare managed documents using standard MS Office reviewing tools Automatic identity tagging of documents on download - to help users understand which versions they are viewing and prevent duplicate content items in the content repository. New "smart productivity folders" to show a users workflow inbox, saved searches and checked out content directly from Windows Explorer Drag and drop metadata pop-ups Check in and check out for all file formats with any standard WebDAV server As part of Oracle's Enterprise Application Documents initiative, Oracle Content Management 11g also provides certified application integrations with solution templates You can read the press release here. You can see more assets at the launch center here. You can sign up for the announcement webinar and hear more about the new features here. You can read the benchmarking study here.

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  • A Hot Topic - Profitability and Cost Management

    - by john.orourke(at)oracle.com
    Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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