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• Oracle - A Leader in Gartner's MQ for Master Data Management for Customer Data

  - by Mala Narasimharajan

    The Gartner MQ report for Master Data Management of Customer Data Solutions is released and we're proud to say that Oracle is in the leaders' quadrant.  Here's a snippet from the report itself:  " “Oracle has a strong, though complex, portfolio of domain-specific MDM products that include prepackaged data models. Gartner estimates that Oracle now has over 1,500 licensed MDM customers, including 650 customers managing customer data. The MDM portfolio includes three products that address MDM of customer data solution needs: Oracle Fusion Customer Hub (FCH), Oracle CDH and Oracle Siebel UCM. These three MDM products are positioned for different segments of the market and Oracle is progressively moving all three products onto a common MDM technology platform..." (Gartner, Oct 18, 2012)  For more information on Oracle's solutions for customer data in Master Data Management, click here.  

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• Oracle Product Leader Named a Leader in Gartner MQ for MDM of Product Data Solutions

  - by Mala Narasimharajan

  Gartner recently Oracle as a leader in the MQ report for MDM of Product Data Solutions.  They named Oracle as a leader with the following key points:  Strong MDM portfolio covering multiple data domains, industries and use cases Oracle PDH can be a good fit for Oracle EBS customers and can form part of a multidomain solution: Deep MDM of product data functionality Evolving support for information stewardship For  more information on the report visit Oracle's Analyst Relations blog at  http://blog.us.oracle.com/dimdmar/.  To learn more about Oracle's product information solutions for master data management click here. 

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• Connecting Clinical and Administrative Processes: Oracle SOA Suite for Healthcare Integration

  - by Mala Ramakrishnan

  One of the biggest IT challenges facing today’s health care industry is the difficulty finding reliable, secure, and cost-effective ways to exchange information. Payers and providers need versatile platforms for enterprise-wide information sharing. Clinicians require accurate information to provide quality care to patients while administrators need integrated information for all facets of the business operation. Both sides of the organization must be able to access information from research and development systems, practice management systems, claims systems, financial systems, and many others. Externally, these organizations must share claims data, patient records, pharmaceutical data, lab reports, and diagnostic information among third party entities—all while complying with emerging standards for formatting, processing, and storing electronic health records (EHR). Service-oriented architecture (SOA) enables developers to integrate many types of software applications, databases and computing platforms within a particular health network as well as with community, state, and national health information exchanges. The Oracle SOA Suite for healthcare integration is designed to provide healthcare organizations with comprehensive integration capabilities within a unified middleware platform, as well as with healthcare libraries and templates for streamlining healthcare IT projects. It reduces the need for specialized skills and enforces an enterprise-wide view of critical healthcare data.  Here is a new white paper that details more about this offering: Oracle SOA Suite for Healthcare Integration

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• 80 Years of Supplier Misinformation: How can Oracle Supplier Hub Help?

  - by Mala Narasimharajan

  By Mark Peachy       Well, we're down to the final week before this year's Oracle Open World conference kicks-off on Sunday and there's still plenty of work to be done to be ready in time.  One of the great benefits I think that attendees get from Open World is the opportunity to listen to other organizations talk about their implementation experiences.  Typically, these sessions provide hugely valuable insights that have been gained during a deployment, delivering a wealth of practical information on what it really takes to get an organization up and running with a new module or a revamped business process.And I'm not just saying this because we're lucky enough to have one of our early implementers join us for this year's Supplier Hub/Supplier Lifecycle Management MDM session!  With a multi-phased deployment underway, this customer is working to fix a long, 80-year history without much in the way of formal processes or tools to manage all of their accumulated supplier information.  Faced with a mess of supplier details, they had been challenged to efficiently track supplier spend, monitor performance, maintain qualification information or carry out meaningful risk analysis.  Join us on Wednesday to hear how they are addressing these issues and the plans they have to evolve their supplier management techniques - it's a great story.CON9242:  Oracle Supplier Lifecycle Management and Oracle Supplier Hub for Better Supply Base Management Wednesday, October 3rd at 1:15 PM                                                                                                                                                InterContinental Hotel, Sutter Suite

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• Experience Oracle Enterprise Data Quality at OpenWorld 2012

  - by Mala Narasimharajan

  This year Enterprise Data Quality features sessions designed to cover topics above and beyond product strategy and roadmap. Specifically, we have planned to have sessions around data governance, how does EDQ enable data acquisition, migration as well as integration. In addition, check out our hands-on-lab to see for yourself the new enhancements and integration to EDQ. Finally, no OpenWorld is complete without fully exploring the DemoGrounds – come and learn how enterprise data quality is critical to enterprise success and fit-for-purpose data. SESSIONS Mon Oct 1   1:45 PM - 2:45 PM Oracle Enterprise Data Quality: Product Overview and Roadmap Moscone West – 3006 Wed Oct 3   1:15 PM - 2:15 PM Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform                                                   Moscone West – 3000 Thurs – Oct 4   12:45 PM - 1:45 PM Data Acquisition, Migration, and Integration with the Oracle Enterprise Data Quality Platform                                                 Moscone West – 3005     HANDS ON LAB – Mon Oct 1   4:45 PM - 5:45 PM Introduction to Oracle Enterprise Data Quality Application                                                                                                                   Marriott Marquis - Salon ½ DEMO   Trusted Data with Oracle Enterprise Data Quality Moscone South, Right - S-243

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• The MDM Journey: From the Customer Perspective

  - by Mala Narasimharajan

  Master Data Management is more than just about a single version of  the truth or providing a 360 degree view of the customer.  It spans multiple domains ranging from customers to suppliers to products and beyond.  MDM is pivotal to providing a solid customer experience - one that results in repeat business, continued loyalty and last but not least - high customer satisfaction.  Customer experience is not only defined as accurate information about the customer for the enterprise, but also presenting the customer with the right information about products, orders, product availability, etc.   Let's take a look at a couple of customer use cases with Oracle MDM. Below is a picture from a recent customer panel: Oracle MDM is a key platform for increasing upsell/cross-sell opportunities, improve targeting of customers and uncover new sales opportunies, reduce inaccuracies in mailing marketing materials to prospects, as well as to tap into and uncover the full value of a customer across business units more accurately.  A leading investment and private bank leverages Oracle MDM to do a better job of identifying clients, their levels of investment as well as consistently manage them through a series of areas such as credit, risk, new accounts, etc. Ultimately, they are looking to understand client investments and touchpoints across the company's offerings.  Another use case for Oracle MDM is with a major financial and insurance services company with clients worldwide, looking to resolve customer data inaccuracies and client information stored differently across mulitiple systems.  For more information on Oracle Master Data Management, click here.  

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• Oracle Unveils Breakthrough Technology: Database In-Memory

  - by Mala Narasimharajan

  Missed Larry Ellison's big announcement this morning? Today, Oracle announced . Oracle Database In-Memory.  Oracle Database In-Memory  transparently extends the power of Oracle Database 12c to enable organizations to discover business insights in real-time while simultaneously increasing transactional performance. Here's why you should care - this new breakthrough technology enables enterprises to get faster answers to business questions ultimately leading to faster business action. Oracle Database In-Memory delivers leading-edge in-memory performance without the need to restrict functionality or accept compromises, complexity and risk. Deploying Oracle Database In-Memory with virtually any existing Oracle Database-compatible application is as easy as flipping a switch--no application changes are required.  For more information on Oracle Database In-Memory go to http://www.oracle.com/us/corporate/press/2215795

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• Oracle and ROLTA: Collaboration for Analytical Master Data Management

  - by Mala Narasimharajan

  Oracle and ROLTA have joined forces to put together an educational webinar series on best practices for maximizing data integrity using analytical master data management.  Hear replays of webcasts by Gartner as well as customer success at Navistar and learn how Master Data Management in the enterprise is the right choice for heterogeneity, data degradation and improved analysis of your business. For more information on this collaboration click here. For additional information on Oracle's solution suite for MDM, click here. 

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• Oracle Enterprise Data Quality: A Leader in Customer Satisfaction

  - by Mala Narasimharajan

   It’s always good to hear feedback from practitioners – the ones who are in the trenches who have experienced both the good and the bad sides of enterprise software.   Gartner recently released a report which surveyed 260 data quality professionals from around the world and found that most expressed considerable satisfaction as a whole from their data quality tool vendors.  However, a couple of key findings stand out which include, Datanomic (acquired by Oracle), leading the pack in terms of overall customer satisfaction among data quality tools.  Read all about it right here http://bit.ly/Ay45SG

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• Oracle MDM Panel at OOW 12: Best practices, Lessons Learned and More...

  - by Mala Narasimharajan

  By Narayana Machiraju  We are less than two weeks out from the start of Oracle Open World 2012. The MDM team has built-up a solid line-up of product and customer sessions for you to attend this year in addition to the hands-on labs, and numerous demonstration pods in Moscone West. This year we will be hosting a customer panel session dedicated to Oracle Customer Hub at Oracle Open World. An esteemed panel of Oracle Customer Hub customers in different Industries: Credit Suisse, Allianz and Elsevier will provide insight into the journey of Customer MDM right from building a business case and MDM vision, establishing and sustaining governance, implementation strategies and realizing the benefits. You will also hear about implementation challenges, phasing strategies and lessons learned from real-life experiences. If you are already implementing Customer MDM or evaluating the benefits of MDM and you would like to hear directly from our customers then I highly recommend you attend this session: Customer MDM Panel: Discussion and Q&A on Implementation Best Practices, Data Quality, Data Governance          and ROI Wednesday October, 3rd, 5:00PM - 6:00PM Westin Market Street Hotel - Metropolitan 1 The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several customer panels, Conference sessions and Customer round table sessions featuring a lot of marquee Customers. You can see an overview of MDM sessions here.  We hope to see you at Open World and stay in touch via our future blogs.

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• Oracle Master Data Management at OOW 2012: A Look Back

  - by Mala Narasimharajan

  Oracle Master Data Management had a great showing at OOW 2012 ! Special thanks to our customers and partners for presenting with us, sharing their use cases and successes as well as co-sponsoring events.  Almost every session at the show featured a customer and the tremendous success or transformation Oracle MDM resulted in at their organization.  At the DemoGrounds, Oracle MDM saw tremendous interest with many individuals enquiring to see demos, and have their technical questions answered.  The demos provided a perfect opportunity to showcase technical enhancements as well as what features are on the horizon.The MDM customer appreciation dinner event was a smashing success as cusotmers and partners enjoyed a spectacular water view, fine dining and cocktails and one of San Francisco's finest restaurants - The Water Bar.  In a short while the planning for next year's OpenWorld will be under full swing and we can't wait to get started.  See you at OOW 2013!!    

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• Master Data Management - The Trend Towards Multi-Domain and Other Realities

  - by Mala Narasimharajan

  In my quest to keep my fingers on the pulse of MDM, I recently found a pretty interesting article.  The article was published in Information Week and provides some interesting statistics from a recent survey conducted by the analyst firm, The Information Difference.  Let's take a look: Of the 130 organizations surveyed, 53% have live operational MDM implementations 81% of those with live operational MDM implementations report broad success - a huge improvement over 2011's 54% 64% developed a business case prior to their MDM deployment, while a daring 32% went ahead without a business case.    The article goes on to talk about the shift in vendors from focusing on customer data and product information management to one that is oriented around multi-domain master data management as well as other realities around MDM.  Take a look at the article. For more information on Oracle's master data management suite, click here. 

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• Understanding the Value of SOA

  - by Mala Narasimharajan

  Written By: Debra Lilley, ACE Director, Fusion Applications Again I want to talk from my area of expertise of Fusion Applications and talk about their design fundamentals. If you look at the table below and start at the bottom Oracle have defined all of the business objects e.g. accounts, people, customers, invoices etc. used by Fusion Applications; each of these objects contain all of the information required and can be expanded if necessary.  That Oracle have created for each of these business objects every action that is needed for the applications e.g. all the actions to create a new customer, checking to see if it exists, credit checking with D&B (Dun & Bradstreet < http://www.dnb.co.uk/> ) , creating the record, notifying those required etc. Each of these actions is a stand-alone web service. Again you can create a new actions or subscribe to an external provided web service e.g. the D&B check. The diagram also shows that all of development of Fusion Applications is from their Fusion Middleware offerings. Then the Intelligent Business Process is the order in which you run these actions, this is Service Orientated Architecture, SOA. Not only is SOA used to orchestrate actions within Fusion Applications it is also used in the integration of Fusion Applications with the rest of the Oracle stable of applications such as EBS, PeopleSoft, JDE and Siebel. The other applications are written with propriety development tools so how do they work with SOA? It’s a very simple answer, with the introduction of the Oracle SOA platform each process within these applications was made available to be called as a web service. I won’t go into technically how that is done but what’s known as a wrapper to allow each of them to act in this way was added. Finally at the top of the diagram are the questions that each Fusion Application process must answer, and this is the ‘special’ sauce that makes them so good, the User Experience, but that is a topic for another day, or you can read about it in my blog http://debrasoracle.blogspot.co.uk/2014/04/going-on-record-about-fusion-apps-cloud.html or Oracle’s own UX blog https://blogs.oracle.com/usableapps/ The concept behind AppAdvantage is not new the idea that Oracle technology can add value to your Oracle applications investments is pretty fundamental. Nishit Rao who is in AppAdvantage team provided myself and other ACE Directors with demo kits so that we could demonstrate SOA running with the applications. The example I learnt to build was that of the EBS inventory open interface. The simple concept is that request records can be added to a table and an import run that creates these as transactions in inventory. What’s SOA allows you to do is to add to the table from any source and then run this process automatically whereas traditionally you had to run the process at regular intervals because you didn’t know if the table was empty or not. This may just sound like a different way of doing the same thing but if the process is critical for your business then the interval was very small and the process run potentially many times unnecessarily. Using SOA it only happened when necessary without any delay. So in my post today I’ve talked about how SOA is used with Fusion Applications and in the linking with more traditional applications but that is only the tip of the iceberg of potential, your applications are just part of your IT systems and SOA can orchestrate your data across all of them; the beauty of open standards.  Debra Lilley, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director.  Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts

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• Looking to Implement/Upgrade Your MDM Solution? OOW Has the Session For You

  - by Mala Narasimharajan

  By Bala Mahalingam  Hurray!  Oracle Open World next week.  Oh my God!  I need to plan my calendar for MDM focused sessions. The implementation/upgrade of Oracle Master Data Management solution is an art & science combined. This year at Open World, we have a dedicated session focused on sharing two great implementation stories of Oracle Customer Hub. Also hear from Oracle on the implementation/upgrade approach and methodology for Oracle Master Data Management and Data Quality applications. Here are some of the questions that you might be thinking around the implementation of Oracle MDM solution. If you are in the process of implementation / upgrade or evaluating the options for implementation of MDM solution and you would like to hear directly from T-Mobile and Sony on their roadmap and implementation experience, then I would highly recommend this session.     Hope to see you at Oracle Open World 2012 and stay in touch via our future blogs. Look here for a list of all the MDM sessions at OpenWorld.

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• Master Data and Data Quality - Do You Really Know Your Customer?

  - by Mala Narasimharajan

  How well do you know your customer?   Data Quality and MDM go hand-in-hand when it comes to fully knowing your customers and information related to the Take a look at this video and see why customer data needs a consolidated management strategy that incorporates data quality.  Oracle MDM, specifically Oracle Customer Hub enables enterprises to truly understand their customers and ensure a single, trusted view for any customer.  It offers the most complete MDM application suite in the marketplace.  For more information on Oracle MDM and Oracle Enterprise Data Quality visit us on the web.  

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• cookie not being sent when requesting JS

  - by Mala

  I host a webservice, and provide my members with a Javascript bookmarklet, which loads a JS sript from my server. However, clients must be logged in, in order to receive the JS script. This works for almost everybody. However, some users on setups (i.e. browser/OS) that are known to work for other people have the following problem: when they request the script via the javascript bookmarklet from my server, their cookie from my server does not get included with the request, and as such they are always "not authenticated". I'm making the request in the following way: var myScript = eltCreate('script'); myScript.setAttribute('src','http://myserver.com/script'); document.body.appendChild(myScript); In a fit of confused desperation, I changed the script page to simply output "My cookie has [x] elements" where [x] is count($_COOKIE). If this extremely small subset of users requests the script via the normal method, the message reads "My cookie has 0 elements". When they access the URL directly in their browser, the message reads "My cookie has 7 elements". What on earth could be going on?!

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• claws-mail suddenly does not recognize my .claws-mail folder

  - by Mala

  Hi I turned my computer on today like any other day, and fired up my email-client claws-mail. However, instead of showing me my inbox, it just pops up the new-account wizard, as though my .claws-mail folder did not exist! I've double-checked that it's there, and that it (seems to) contain everything that it should. I tried running claws-mail from the terminal to see if it returned any useful messages about why it couldn't find my email account, but no dice... For reference, this is CM version 3.7.2 running on Gentoo kernel 2.6.31-gentoo-r6 (x86_64) Any clues as to how to get my beloved inbox/config back? Thanks!

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• Windows 7: blue faces in VLC... sometimes

  - by Mala

  Hi There are a bunch of forum posts about this issue from the last several years but no resolution that I could find. I have the newest VLC installed on Windows 7 with the newest nvidia drivers. Suddenly, VLC plays some videos in such a way as faces are blue. When viewed in another media player, or when looking at the thumbnails, this is not an issue. Other videos are not affected. I've tried resetting VLC options, deleting the VLC folder in the AppData area, etc. I have no other color issues. Does anyone have a fix?

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• Linux clock sets itself wrong on every reboot

  - by Mala

  Every time my computer (Gentoo linux) reboots the clock is several hours off: /etc/localtime is set for the correct timezone /etc/conf.d/clock lists the correct timezone running sntp -r 0.gentoo.pool.ntp.org fixes the problem... until reboot setting the time manually using date also fixes the problem... until reboot The System clock is set to UTC This is starting to drive me nuts :(

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• NetworkManager will not allow me to select WPA

  - by Mala

  Hi I have a fresh install of Crunchbang (basically Ubuntu with Openbox instead of Gnome). In any case, I can't connect to my WPA network - when I click on it in the nm-applet and it asks me to authenticate my only options are: WEP 10/128-bit key WEP 128-bit Passphrase LEAP Dynamic WEP (802.1x) wpa_supplicant is indeed installed, yet WPA does not get listed... any ideas?

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• What is it that kills laptop batteries?

  - by Mala

  There are many superstitions on what you must never do lest your battery become worthless - and by worthless I mean hold about 16 - 24 seconds of charge. This has happened to every laptop I have ever owned, and I just got a new one, so please help me sort out fact from fiction. Here are some of the things I've heard: Do not keep your laptop fully charged. You must run it completely down every so often. Do not use your laptop plugged in to the wall. Only plug it in when it needs charge. If you will not be using your laptop for a long period of time, don't leave it at full charge. Do not leave your laptop running 24/7. The first two I know to be complete fiction: this was true of old batteries such as you might have had in an iPod in 2003, but modern batteries function better when kept at or near full charge. Devices even have circuitry to prevent you from completely depleting your battery, as this is dangerous. The third point sounds probable, and I'd be interested to know if it was true. However, it doesn't really apply to me because I'm not really the type to leave my laptop alone for a day, much less a "long period of time" The fourth seems most likely of the above, but only because of causality: I have always done this, and my batteries have always crapped out on me. I've generally treated a laptop like a desktop with a battery backup, and that I can move from one room to another if necessary. The fact that my batteries tend to last less than 30 seconds has further entrenched this behavior. Should I be trying to break this habit? Are there any other things that ruin laptop batteries? I love that I can actually use my new laptop unplugged :) I'd like to keep it that way. Update: Additional question: If the computer will be used for an extended period of time plugged in, does it make sense to remove the battery first? Update 2: I know people with laptops older than mine, who actively use their laptops as much as I do, and their batteries still hold about an hours' charge while mine holds less than 30 seconds, hence my belief that something I'm doing kills them.

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• ssh tunnel via multiple hops

  - by Mala

  Tunneling data over ssh is pretty straight-forward: ssh -D9999 [email protected] sets up port 9999 on your localhost as a tunnel to foreignhost.com, but I have more specific need: I am working locally on localhost host1 is accessible to localhost host2 only accepts connections from host1 I need to create a tunnel from localhost to host2 Effectively I want to create a "multi-hop" ssh tunnel. How can I do this? Ideally, I'd like to do this without needing to be superuser on any of the machines.

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• wireless usb hub with the hub on the computer side - does this exist?

  - by Mala

  Hi I'm looking for what is effectively a wireless usb hub, but where the "hubbing" part takes place on the computer-side. In other words, something like this: http://www.iogear.com/product/GUWH104KIT/ Except rather than all four "terminating" slots being connected, having 4 small "wireless terminals" so that the devices can be placed all over a room instead of all within reach of the wireless usb hub Does such a product exist? Thanks!

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• Hue shift on youtube.com (but not when embedded!)

  - by Mala

  This is easily the oddest problem I've yet had. When I'm on youtube, and I look at a video, the hue is all wrong. Pure red becomes pure blue, and all the other colors shift accordingly. Faces in particular are shades of blue so I call this "avatar mode". Avatar mode happens on any video I view while on youtube.com. BUT, if I view the same video when embedded, colors are fine! EDIT: OS: Gentoo Linux, happens in all browsers

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• Protected flash video (requires HAL) on Gentoo

  - by Mala

  I am unable to play "protected" flash video, such as Amazon Prime Instant Video. From what I've read and uncovered, this seems to be due to a lack of HAL being installed on my computer. Confirmation that it is required for protected video can be seen towards the beginning of http://helpx.adobe.com/x-productkb/multi/flash-player-11-problems-playing.html However, hal is not in the gentoo portage tree, and in any case has been deprecated and replaced by udev. How can I go about getting Amazon Prime Instant Video to work again? I was considering grabbing the source from http://www.freedesktop.org/wiki/Software/hal but the links there won't load, and trying to install it from old ebuilds or from overlays which claim to still support it (e.g. kde-sunset) result in a compilation error: In file included from addon-generic-backlight.c:38:0: /usr/include/glib-2.0/glib/gmain.h:21:2: error: #error "Only <glib.h> can be included directly." Has anyone else solved this issue?

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