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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• How SQL Server 2014 impacts Red Gate’s SQL Compare

  - by Michelle Taylor

  SQL Compare 10.7 successfully connects to SQL Server 2014, but it doesn’t yet cover the SQL Server 2014 features which would require us to make major changes to SQL Compare to support. In this post I’m going to talk about the SQL Server 2014 features we’ve already begun supporting, and which ones we’re working on for the next release of SQL Compare (v11). From SQL Compare’s perspective, the new memory-optimized table functionality (some might know it as ‘Hekaton’) has been the most important change. It can’t be described as its own object type, but the new functionality is split across two existing object types (three if you count indexes), as it also comes with native stored procedures and inline indexes. Along with connectivity support, the SQL Compare team has already implemented the first part of the puzzle – inline specification of indexes. These are essential for memory-optimized tables because it’s not possible to alter the memory optimized table’s structure, and so indexes can’t be added after the fact without dropping the table. Books Online  shows this in more detail in the table_index and column_index clauses of http://msdn.microsoft.com/en-us/library/ms174979(v=sql.120).aspx. SQL Compare 10.7 currently supports reading the new inline index specification from script folders and source control repositories, and will write out inline indexes where it’s necessary to do so (i.e. in UDDTs or when attempting to write projects compatible with the SSDT database project format). However, memory-optimized tables themselves are not yet supported in 10.7. The team is actively working on making them available in the v11 release with full support later in the year, and in a beta version before that. Fortunately, SQL Compare already has some ways of handling tables that have to be dropped and created rather than altered, which are being adapted to handle this new kind of table. Because it’s one of the largest new database engine features, there’s an equally large Books Online section on memory-optimized tables, but for us the most important parts of the documentation are the normal table features that are changed or unsupported and the new syntax found in the T-SQL reference pages. We are treating SQL Compare’s support of Natively Compiled Stored Procedures as a separate unit of work, which will be available in a subsequent beta and also feed into the v11 release. This new type of stored procedure is designed to work with memory-optimized tables to maintain the performance improvements gained by them – but you can still also access memory-optimized tables from normal stored procedures and ad-hoc queries. To us, they’re essentially a limited-syntax stored procedure with a few extra options in the create statement, embodied in the updated CREATE PROCEDURE documentation and with the detailed limitations. They should be easier to handle than memory-optimized tables simply because the handling of stored procedures is less sensitive to dropping the object than the handling of tables. However, both share an incompatibility with DDL triggers and Event Notifications which mean we’ll need to temporarily disable these during the specific deployment operations that involve them – don’t worry, we’ll supply a warning if this is the case so that you can check your auditing arrangements can handle the situation. There are also a handful of other improvements in SQL Server 2014 which affect SQL Compare and SQL Data Compare that are not connected to memory optimized tables. The largest of these are the improvements to columnstore indexes, with the capability to create clustered columnstore indexes and update columnstore tables through them – for more detail, take a look at the new syntax reference. There’s also a new index option for better compression of columnstores (COLUMNSTORE_ARCHIVE) and a new statistics option for incremental per-partition statistics, plus the 90 compatibility level is being retired. We’re planning to finish up these small clean-up features last, and be ready to release SQL Compare 11 with full SQL 2014 support early in Q3 this year. For a more thorough overview of what’s new in SQL Server 2014, Books Online’s What’s New section is a good place to start (although almost all the changes in this version are in the Database Engine).

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• Compare those hard-to-reach servers with SQL Snapper

  - by Michelle Taylor

  If you’ve got an environment which is at the end of an unreliable or slow network connection, or isn’t connected to your network at all, and you want to do a deployment to that environment – then pointing SQL Compare at it directly is difficult or impossible. While you could run SQL Compare locally on that environment, if it’s a server – especially if it’s a locked-down server – you probably don’t want to go through the hassle of using another activation on it. Or possibly you’re not allowed to install software at all, because you don’t have admin rights – but you can run user-mode software. SQL Snapper is a standalone, licensing-free program which takes SQL Compare snapshots of a database. It can create a snapshot within the context of that environment which can then be moved to your working environment to run SQL Compare against, allowing you to create a deployment script for environments you can’t get SQL Compare into. Where can I find it? You can find RedGate.SQLSnapper.exe in your SQL Compare installation directory – if you haven’t changed it, that will be something like C:\Program Files (x86)\Red Gate\SQL Compare 10 (or 11 if you’re using our SQL Server 2014 support beta). As well as copying the executable, you’ll also currently need to copy the System.Threading.dll and RedGate.SOCCompareInterface.dll files from the same directory alongside it. How do I use it? SQL Snapper’s UI is just a cut-down version of the snapshot creation UI in SQL Compare – just fill in the boxes and create your snapshot, then bring it back to the place you use SQL Compare to compare against your difficult-to-reach environment. SQL Snapper also has a command-line mode if you can’t run the UI in your target environment – just specify the server, database and output location with the /server, /database and /mksnap arguments, and optionally the username and password if you’re using SQL security, e.g.: RedGate.SQLSnapper.exe /database:yourdatabase /server:yourservername /username:youruser /password:yourpassword /mksnap:filename.snp What’s the catch? There are a few limitations of SQL Snapper in its current form – notably, it can’t read encrypted objects, and you’ll also currently need to copy the System.Threading.dll and RedGate.SOCCompareInterface.dll files alongside it, which we recognise is a little awkward in some environments. If you use SQL Snapper and want to share your experiences, or help us work on improving the experience in future, please comment here or leave a request on the SQL Compare UserVoice at https://redgate.uservoice.com/forums/141379-sql-compare.

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• Oracle OpenWorld Series: Hassan Rizvi’s General Session

  - by Michelle Kimihira

  Join Hassan Rizvi, Executive Vice President of Product in this strategy and roadmap session, Oracle Fusion Middleware Strategies Driving Business Innovation (GEN9394) on Tuesday, October 2nd at 10:15 AM – 11:15 AM. Learn how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. You don’t want to miss Nintendo, Los Angeles Dept. of Water & Power and Nike!  Join us on October 2nd at 10:15 AM-11:15 AM in Moscone North, Hall D. Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery's General Session, Announcing Fusion Innovation Awards, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Mobile ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• 2012 Oracle Fusion Innovation Awards - Part 2

  - by Michelle Kimihira

  Author: Moazzam Chaudry Continuing from Friday's blog on 2012 Oracle Fusion Innovation Awards, this blog (Part 2) will provide more details around the customers. It was a tremendous honor to be in single room of winners. We only wish we could have had more time to share stories from all the winners.  We received great insight from all the innovative solutions that our customers deploy and would like to share them broadly, so that others can benefit from best practices. There was a customer panel session joined by Ingersoll Rand, Nike and Motability and here is what was discussed: Barry Bonar, Enterprise Architect from Ingersoll Rand shared details around their solution, comprised of Oracle Exalogic, Oracle WebLogic Server and Oracle SOA Suite. This combined solutoin enabled their business transformation to increase decision-making, speed and efficiency, resulting in 40% reduced IT spend, 41X Faster response time and huge cost savings. Ashok Balakrishnan, Architect from Nike shared how they leveraged Oracle Coherence to analyze their digital "footprint" of activities. This helps them compete, collaborate and compare athletic data over time. Lastly, Ashley Doodly, Head of IT from Motability shared details around their solution compromised of Oracle SOA Suite, Service Bus, ADF, Coherence, BO and E-Business Suite. This solution helped Motability achieve 100% ROI within the first few months, performance in seconds vs. 10's of minutes and tremendous improvement in throughput that increased up to 50%.  This year's winners by category are: Oracle Exalogic Customer Results using Fusion Middleware Netshoes ATG on Exalogic: 6X Reduced H/W foot print, 6.2X increased throughput and 3 weeks time to market Claro Part of America Movil, running mission critical Java Application on Exalogic with 35X Faster Java response time, 5X Throughput Underwriters Laboratories Exalogic as an Apps Consolidation platform to power tremendous growth Ingersoll Rand EBS on Exalogic: Up to 40% Reduction in overall IT budget, 3x reduced foot print Oracle Cloud Application Foundation Customer Results using Fusion Middleware  Mazda Motor Corporation Tuxedo ART Batch runtime environment to migrate their batch apps on new open environment and reduce main frame cost. HOTELBEDS Technology Open Source to WebLogic transformation Globalia Corporation Introduced Oracle Coherence to fully reengineer DTH system and provide multiple business and technical benefits Nike Nike+, digital sports platform, has 8M users and is expecting an 5X increase in users, many of who will carry multiple devices that frequently sync data with the Digital Sport platform Comcast Corporation The solution is expected to increase availability, continuity, performance, and simplify and make the code at the application layer more flexible. Oracle SOA and Oracle BPM Customer Results using Fusion Middleware NTT Docomo Network traffic solution based on Oracle event processing and coherence - massive in scale: 12M users (50M in future) - 800,000 events/sec. Schneider National, Inc. SOA/B2B/ADF/Data Integration to orchestrate key order processes across Siebel, OTM & EBS.  Platform runs 60M trans/day and  50 million composite SOA instances per day across 10G and 11G Amadeus Oracle BPM solution: Business Rules and processes vary across local (80), regional (~10) and corporate approval process. Up to 10 levels of approval. Plans to deploy across 20+ markets Navitar SOA solution integrates a fully non-Oracle legacy application/ERP environment using Oracle’s SOA Suite and Oracle AIA Foundation Pack. Motability Uses SOA Suite to synchronize data across the systems and to manage the vehicle remarketing process Oracle WebCenter Customer Results using Fusion Middleware  News Limited Single platform running websites for 50% of Australia's newspapers University of Louisville “Facebook for Medicine”: Oracle Webcenter platform and Oracle BIEE to analyze patient test data and uncover potential health issues. Expecting annualized ROI of 277% China Mobile Jiangsu Company portal (25k users) to drive collaboration & productivity Life Technologies Portal for remotely monitoring & repairing biotech instruments LA Dept. of Water & Power Oracle WebCenter Portal to power ladwp.com on desktop and mobile for 1.6million users Oracle Identity Management Customer Results using Fusion Middleware Education Testing Service Identity Management platform for provisioning & SSO of 6 million GRE, GMAT, TOEFL customers Avea Oracle Identity Manager allowing call center personnel to quickly change Identity Profile to handle varying call loads based on a user self service interface. Decreased Admin Cost by 30% Oracle Data Integration Customer Results using Fusion Middleware Raymond James Near real-time integration for improved systems (throughput & performance) and enhanced operational flexibility in a 24 X 7 environment Wm Morrison Supermarkets Electronic Point of Sale integration handling over 80 million transactions a day in near real time (15 min intervals) Oracle Application Development Framework and Oracle Fusion Development Customer Results using Fusion Middleware Qualcomm Incorporated Solution providing  immediate business value enabling a self-service model necessary for growing the new customer base, an increase in customer satisfaction, reduced “time-to-deliver” Micros Systems, Inc. ADF, SOA Suite, WebCenter  enables services that include managing distribution of hotel rooms availability and rates to channels such as Hotel Web-site, Expedia, etc. Marfin Egnatia Bank A new web 2.0 UI provides a much richer experience through the ADF solution with the end result being one of boosting end-user productivity    Business Analytics (Oracle BI, Oracle EPM, Oracle Exalytics) Customer Results using Fusion Middleware INC Research Self-service customer portal delivering 5–10% of the overall revenue - expected to grow fast with the BI solution Experian Reduction in Time to Complete the Financial Close Process Hologic Inc Solution, saving months of decision-making uncertainty! We look forward to seeing many more innovative nominations. The nominatation process for 2013 begins in April 2013.    Additional Information: Blog: Oracle WebCenter Award Winners Blog: Oracle Identity Management Winners Blog: Oracle Exalogic Winners Blog: SOA, BPM and Data Integration will be will feature award winners in its respective areas this week Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook

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• Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile

  - by Michelle Kimihira

  With the upcoming release of Oracle ADF Mobile, I caught up with Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware post OpenWorld to learn about the cool hands-on lab at OpenWorld.  For those of you who missed it, you will want to keep reading... Author: Srikant Subramaniam, Senior Principal Product Manager,Oracle Fusion Middleware Oracle ADF Mobile enables rapid and declarative development of native on-device mobile applications. These native applications provide a richer experience for smart devices users running Apple iOS or other mobile platforms. Oracle ADF Mobile protects Oracle customers from technology shifts by adopting a metadata-based development framework that enables developer to develop one app (using Oracle JDeveloper), and deploy to multiple device platforms (starting with iOS and Android).  Oracle ADF Mobile also enables IT organizations to leverage existing expertise in web-based and Java development by adopting a hybrid application architecture that brings together HTML5, Java, and device native container: HTML5 allows developer to deliver device-native user experiences while maintaining portability across different platforms Java allows developers to create modules to support business logic and data services Native container provides integration into device services such as camera, contacts, etc All these technologies are packaged into a development framework that supports declarative application development through Oracle JDeveloper. ADF Mobile also provides out of box integratoin with key Fusion Middleware components, such as SOA Suite and Business Process Management (BPM). Oracle Fusion Middleware provides the necessary infrastructure to extend business processes and services to the mobile device -- enabling the mobile user to participate in human tasks – without the additional “mobile middleware” layer. When coupled with Oracle SOA Suite, this combination can execute business transactions on Oracle E-Business Suite (or any Oracle Application). Demo Use Case: Mobile E-Business Suite (iExpense) Approvals Using an employee expense approval scenario, we illustrate how to use Oracle Fusion Middleware and Oracle ADF Mobile to build application extensions that integrate intelligently with Oracle Applications (For example, E-Business Suite). Building these extensions using Oracle Fusion middleware and ADF makes modifications simple, quick to implement, and easy to maintain/upgrade. As described earlier, this approach also extends Fusion Middleware to mobile users without the additional "Mobile Middleware" layer. The approver is presented with a list of expense reports that have been submitted for approval. These expense reports are retrieved from the backend E-Business Suite and displayed on the mobile device. Approval (or rejection) of the expense report kicks off the workflow in E-Business Suite and takes it to completion. The demo also shows how to integrate with native device services such as email, contacts, BI dashboards as well as a prebuilt PDF viewer (this is especially useful in the expense approval scenario, as there is often a need for the approver to access the submitted receipts). Summary Oracle recommends Fusion Middleware as the application integration platform to deliver critical enterprise data and processes to mobile applications.  Pre-built connectors between Fusion Middleware and Applications greatly accelerates the integration process.  Instead of building individual integration points between mobile applications and individual enterprise applications, Oracle Fusion Middleware enables IT organizations to leverage a common platform to support both desktop and mobile application.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Announcing Fusion Middleware Innovation Awards

  - by Michelle Kimihira

  Author: Neela Chaudhari Every year at OpenWorld, Oracle announces the winners to its most prestigious awards in Middleware, the Fusion Middleware Innovation Awards. This year, we’ll be announcing the winners and highlighting a few of their original implementations during this key session in the Middleware stream: 11:45 AM on Tuesday, October 2nd, CON9162 Oracle Fusion Middleware: Meet This Year's Most Impressive Customer Projects in Moscone West, 3001. In addition, we’ll give a sneak peak of a few winners during GEN9394: Fusion Middleware General Session with Hasan Rizvi at 10:15 AM on Tuesday, October 2nd in Moscone West, Hall D! What kinds of customers win the Fusion Middleware Innovation Awards? Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The winners are selected by a panel of judges that score each entry across multiple different scoring categories. This year, the following categories included: Oracle Exalogic Cloud Application Foundation Service Integration (SOA) and BPM WebCenter Identity Management Data Integration Application Development Framework and Fusion Development Business Analytics (BI, EPM and Exalytics) Last year at OpenWorld 2011 we had standing room only in our session, so come early!  We had over 30 innovative customers that won the award, including companies like BT, Choice Hotels, Electronic Arts, Clorox Company, ING, Dunkin Brands, Telenor, Haier, AT&T, Manpower, Herbal Life and many others. Did you miss your chance this year to nominate your company? Come join with us in the awards session to get an edge in your next year’s submission and watch for the next opportunity for 2013 on this blog. There’s other awards as part of Oracle’s Excellence awards program or subscribe to our regular Fusion Middleware newsletter to get the latest reminders.

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• Oracle OpenWorld Series: Fusion Middleware Lineup

  - by Michelle Kimihira

  With Oracle OpenWorld just days away, I just wanted to highlight once again these three must-attend session: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Strategy and roadmap session for Fusion Middleware for Enterprise Applications with customers, Boeing, Electronic Arts and Underwriters Laboratories Moscone West, 3002/3004 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hasan Rizvi, Executive Vice President of Product Development Strategy and roadmap session for Fusion Middleware with customers, Nintendo, Los Angeles Dept. of Water & Power and Nike Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. Moscone West, 3001 Be sure to check out the individual Focus On documents to serve as your roadmap to must-attend sessions and demos. All other Focus On documents can be found here. Best of Oracle Fusion Middleware Mobile Computing Fusion Middleware for Enterprise Applications Oracle ADF and Fusion Development Business Process Management Oracle Coherence Cloud Application Foundation Oracle WebLogic Server Data Integration SOA and BPM Exalogic Elastic Cloud SOA for Developers Identity Management Social Master Data Management WebCenter   We look forward to seeing you at Oracle OpenWorld and in our Fusion Middleware sessions! Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery’s General Session, Hasan Rizvi’s General Session, All Things Mobile, Oracle OpenWorld Blog ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• Get a A Little Smarter . . .

  - by Michelle Kimihira

  Author, Rimi Bewtra, Senior Director, Product Marketing, Oracle Fusion Middleware   This month I had a chance to gain some valuable insights on Oracle’s latest product innovations and customer successes after my conversation with Vice President of Product Management of Oracle Fusion Middleware, Amit Zavery.  In this 10 minute podcast, Amit was able to quickly outline a few of Oracle recent major announcements including: ·         Oracle Exalogic Elastic Cloud – our flagship engineered system for running business applications – provides extreme performance, reliability and scalability while delivering lower total cost of ownership, reduced risk, higher user productivity and one-stop support. ·         Oracle Application Development Framework (ADF) Mobile, is a HTML5 and Java-based framework that enables developers to easily build, deploy, and extend enterprise hybrid mobile applications across multiple mobile operating systems, including iOS and Android, from a single code base. And did you know Oracle has 125,000 Fusion Middleware customers? Amit shared a few of his favorite customer success stories and gave me latest view from the leading Industry Analysts. If you have 10 minutes, you too can get a little smarter … take a listen and let’s catch up soon. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Oracle OpenWorld Series: Fusion Middleware for Enterprise Applications

  - by Michelle Kimihira

  Continuing from Tuesday’s Oracle OpenWorld Series: Best of Oracle Fusion Middleware blog, let’s focus on what Middleware sessions to attend if you are an Enterprise Applications customer. This Focus On document provides you a roadmap of must-attend sessions and demos. We also have a great line up of customers participating in Fusion Middleware sessions targeted to Enterprise Applications customers. Here are a few: Monday, 10/1 1:45 PM – 2:45 PM Intuit and Qualcomm join  CON9470 – Best Practices for Realizing Greater Returns from Oracle Fusion Middleware Projects Moscone West, 3003 Wednesday, 10/3 10:15 AM – 11:15 AM Cognizant joins CON9506 – Oracle Exalogic: The Best Choice for Running Your Applications Moscone West, 3003 Wednesday, 10/3 5:00 PM – 6:00 PM Ingersoll Rand joins CON9047 – Efficiently Scaling Oracle E-Business Suite on Oracle Exadata and Oracle Exalogic Moscone West, 2016 Thursday, 10/4 12:45 PM – 1:45 PM Allegis Group joins CON9048 – Harness the Power of Oracle Exadata and Oracle Exalogic with PeopleSoft Applications Moscone West, 3011 Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• Oracle OpenWorld Countdown Begins

  - by Michelle Kimihira

  Oracle OpenWorld is a little over 3 weeks away and it is bigger than ever!  We are very excited to meet with you and share our exciting innovations around Oracle Fusion Middleware. To help you navigate, there will be a series of blogs to help you make the most out of the event. Thomas Kurian, Executive Vice President, Product Development will be delivering his keynote, “The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy” on Tuesday, October 2 at 8:00 AM – 9:45 AM in Moscone North, Hall D. Be sure to attend this session and gain insight on how Oracle’s complete suite of cloud applications are transforming how customers manage their businesses. Here are the top 5 Oracle Fusion Middleware General Sessions you don’t want to miss: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Moscone West, 3002/3004 Monday, 10/1 1:45PM – 2:45 PM GEN11554 – General Session: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies Moscone West, 3002/3004 Monday, 10/1 4:45 PM – 5:45 PM GEN11422 – General Session: Building and Managing a Private Oracle Java and Middleware Cloud Moscone West, 3014 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hassan Rizvi, Executive Vice President of Product Development Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Moscone West, 3001 Here is what else you can expect to see on the Oracle Fusion Middleware Blog leading up to Oracle OpenWorld 2012. §  Week of 10-14 September: Best of Oracle Fusion Middleware and Oracle Fusion Middleware for Enterprise Applications §  Week of 17-21 September: What to expect in Hassan Rizvi’s (Executive Vice President of Product Development) and Amit Zavery’s (Vice President of Product Management) sessions §  Week of 24-28 September: All Things Mobile and Fusion Middleware Lineup

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• Oracle OpenWorld Series: All Things Mobile

  - by Michelle Kimihira

  I caught up with Joe Huang, Senior Principal Product Manager, Mobile Application Development Framework to hear about his recommendations for Oracle OpenWorld. Use this Focus On document, which provides a roadmap to must-attend sessions and demos. By Joe Huang This year’s OpenWorld promises to be “THE” event for anyone interested in mobile enterprise applications.  Although Oracle has had a rich portfolio of mobile products for many years now, there is a much stronger focus on mobile this year.  Every single one of our customers is looking to develop a mobile strategy and bring key business processes to mobile users, and as you will see in the various keynotes, sessions, and demos during OpenWorld, Oracle is clearly the leader in mobile technologies and applications. Look for mobile development technologies being demonstrated in the Oracle Red Lounge located at Moscone North Upper Lobby, where innovative technologies from Oracle are being showcased.  A few select sessions where mobile development technologies will be highlighted: Monday, 10/1 10:45 AM – 11:45 AM GEN9398: The Future Development for Oracle Fusion – From Desktop to Mobile to Cloud See the latest and greatest in Oracle development technologies.  A key customer will be demonstrating the application they built using beta version of ADF Mobile. Marriott Marquis, Salon 8 Monday, 10/1 1:45 PM – 2:45 PM GEN11554: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies – See how to leverage Oracle’s development technology like ADF Mobile to mobilize Oracle applications. Moscone West, 3002/3004 Monday, 10/1 4:45 PM – 5:45 PM GEN11451: Building a Mobile Applications with Oracle Cloud See how Oracle offers a simpler way of developing and deploying cross-device mobile applications, enabling you to access applications, data and services from mobile channels in an easier way. Moscone West, 2002/2004 Tuesday, 10/2 11:45 AM – 12:45 PM CON3824: Mobile-Enabled Oracle Fusion Middleware and Enterprise Applications with Oracle ADF See how Oracle Fusion Middleware and ADF Mobile together delivers a complete and powerful platform for enterprise mobile applications.  A key customer will also be demonstrating a application built using ADF Mobile beta, that extends Oracle application to mobile devices. Moscone South, 306 Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery’s General Session, Hassan Rizvi's General Session, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications,  Mobile ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• Accenture Foundation Platform for Oracle

  - by Michelle Kimihira

  Accenture Foundation Platform for Oracle (AFPO) helps clients accelerate deployments on Oracle Fusion Middleware. Version 5 is the latest version and added exciting new capabilities including: integration with Oracle Application Development Framework (ADF) Mobile and Oracle WebCenter. For more information, visit Accenture's Website. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Oracle Enterprise Content Management 11gR1 Patch Set 3 Released

  - by michelle.huff

  We're pleased to announce an updated patch set for Oracle Enterprise Content Management 11gR1 PS3 (11.1.1.4.0). Patch Set 3 (PS3) supports additional platforms and applications, and adds several new features to the products. Highlights include: Content Server (repository for UCM, URM & I/PM): New security capabilities, file store provider updates. Desktop Integration Suite: Windows 7 64-bit and Office 2010 (32 & 64-bit) support and new "Recent Content Items" menu. Universal Content Management (UCM): Site Studio Manager for Site Studio for External Applications, new template management options and ability to run Site Studio & Site Studio for External Applications 11g components on Content Server 10gR3. Imaging and Process Management (I/PM): Now certified with Oracle Business Process Management (BPM) 11g, Oracle Single Sign On (OSSO) 10g and Oracle Access Manager (OAM) 10g, export search results to Microsoft Excel. ECM Adapter for PeopleSoft: Support for UCM 11g Managed Attachments (support for 10g released earlier in 2010) and certification with PeopleTools 8.50. Information Rights Management (IRM): Desktop support for Microsoft Office 2010, Adobe Reader X and Microsoft SharePoint 2010. Customer Webcast We'll be covering this new release in our Quarterly Customer Update Webcast scheduled for this week, January 19/20, 2011. Register today. More Information Downloads now available on Oracle Technology Network (OTN) - it will be available via eDelivery soon. Read the updated ECM documentation for 11.1.1.4.0 Review the ECM 11.1.1.4.0 Upgrade & Patch Guides See the Release Notes

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• Developing Mobile Applications: Web, Native, or Hybrid?

  - by Michelle Kimihira

  Authors: Joe Huang, Senior Principal Product Manager, Oracle Mobile Application Development Framework  and Carlos Chang, Senior Principal Product Director The proliferation of mobile devices and platforms represents a game-changing technology shift on a number of levels. Companies must decide not only the best strategic use of mobile platforms, but also how to most efficiently implement them. Inevitably, this conversation devolves to the developers, who face the task of developing and supporting mobile applications—not a simple task in light of the number of devices and platforms. Essentially, developers can choose from the following three different application approaches, each with its own set of pros and cons. Native Applications: This refers to apps built for and installed on a specific platform, such as iOS or Android, using a platform-specific software development kit (SDK).  For example, apps for Apple’s iPhone and iPad are designed to run specifically on iOS and are written in Xcode/Objective-C. Android has its own variation of Java, Windows uses C#, and so on.  Native apps written for one platform cannot be deployed on another. Native apps offer fast performance and access to native-device services but require additional resources to develop and maintain each platform, which can be expensive and time consuming. Mobile Web Applications: Unlike native apps, mobile web apps are not installed on the device; rather, they are accessed via a Web browser.  These are server-side applications that render HTML, typically adjusting the design depending on the type of device making the request.  There are no program coding constraints for writing server-side apps—they can be written in Java, C, PHP, etc., it doesn’t matter.  Instead, the server detects what type of mobile browser is pinging the server and adjusts accordingly. For example, it can deliver fully JavaScript and CSS-enabled content to smartphone browsers, while downgrading gracefully to basic HTML for feature phone browsers. Mobile apps work across platforms, but are limited to what you can do through a browser and require Internet connectivity. For certain types of applications, these constraints may not be an issue. Oracle supports mobile web applications via ADF Faces (for tablets) and ADF Mobile browser (Trinidad) for smartphone and feature phones. Hybrid Applications: As the name implies, hybrid apps combine technologies from native and mobile Web apps to gain the benefits each. For example, these apps are installed on a device, like their pure native app counterparts, while the user interface (UI) is based on HTML5.  This UI runs locally within the native container, which usually leverages the device’s browser engine.  The advantage of using HTML5 is a consistent, cross-platform UI that works well on most devices.  Combining this with the native container, which is installed on-device, provides mobile users with access to local device services, such as camera, GPS, and local device storage.  Native apps may offer greater flexibility in integrating with device native services.  However, since hybrid applications already provide device integrations that typical enterprise applications need, this is typically less of an issue.  The new Oracle ADF Mobile release is an HTML5 and Java hybrid framework that targets mobile app development to iOS and Android from one code base. So, Which is the Best Approach? The short answer is – the best choice depends on the type of application you are developing.  For instance, animation-intensive apps such as games would favor native apps, while hybrid applications may be better suited for enterprise mobile apps because they provide multi-platform support. Just for starters, the following issues must be considered when choosing a development path. Application Complexity: How complex is the application? A quick app that accesses a database or Web service for some data to display?  You can keep it simple, and a mobile Web app may suffice. However, for a mobile/field worker type of applications that supports mission critical functionality, hybrid or native applications are typically needed. Richness of User Interactivity: What type of user experience is required for the application?  Mobile browser-based app that’s optimized for mobile UI may suffice for quick lookup or productivity type of applications.  However, hybrid/native application would typically be required to deliver highly interactive user experiences needed for field-worker type of applications.  For example, interactive BI charts/graphs, maps, voice/email integration, etc.  In the most extreme case like gaming applications, native applications may be necessary to deliver the highly animated and graphically intensive user experience. Performance: What type of performance is required by the application functionality?  For instance, for real-time look up of data over the network, mobile app performance depends on network latency and server infrastructure capabilities.  If consistent performance is required, data would typically need to be cached, which is supported on hybrid or native applications only. Connectivity and Availability: What sort of connectivity will your application require? Does the app require Web access all the time in order to always retrieve the latest data from the server? Or do the requirements dictate offline support? While native and hybrid apps can be built to operate offline, Web mobile apps require Web connectivity. Multi-platform Requirements: The terms “consumerization of IT” and BYOD (bring your own device) effectively mean that the line between the consumer and the enterprise devices have become blurred. Employees are bringing their personal mobile devices to work and are often expecting that they work in the corporate network and access back-office applications.  Even if companies restrict access to the big dogs: (iPad, iPhone, Android phones and tablets, possibly Windows Phone and tablets), trying to support each platform natively will require increasing resources and domain expertise with each new language/platform. And let’s not forget the maintenance costs, involved in upgrading new versions of each platform.   Where multi-platform support is needed, Web mobile or hybrid apps probably have the advantage. Going native, and trying to support multiple operating systems may be cost prohibitive with existing resources and developer skills. Device-Services Access:  If your app needs to access local device services, such as the camera, contacts app, accelerometer, etc., then your choices are limited to native or hybrid applications.   Fragmentation: Apple controls Apple iOS and the only concern is what version iOS is running on any given device.   Not so Android, which is open source. There are many, many versions and variants of Android running on different devices, which can be a nightmare for app developers trying to support different devices running different flavors of Android.  (Is it an Amazon Kindle Fire? a Samsung Galaxy?  A Barnes & Noble Nook?) This is a nightmare scenario for native apps—on the other hand, a mobile Web or hybrid app, when properly designed, can shield you from these complexities because they are based on common frameworks.  Resources: How many developers can you dedicate to building and supporting mobile application development?  What are their existing skills sets?  If you’re considering native application development due to the complexity of the application under development, factor the costs of becoming proficient on a each platform’s OS and programming language. Add another platform, and that’s another language, another SDK. On the other side of the equation, Web mobile or hybrid applications are simpler to make, and readily support more platforms, but there may be performance trade-offs. Conclusion This only scratches the surface. However, I hope to have suggested some food for thought in choosing your mobile development strategy.  Do your due diligence, search the Web, read up on mobile, talk to peers, attend events. The development team at Oracle is working hard on mobile technologies to help customers extend enterprise applications to mobile faster and effectively.  To learn more on what Oracle has to offer, check out the Oracle ADF Mobile (hybrid) and ADF Faces/ADF Mobile browser (Web Mobile) solutions from Oracle.   Additional Information Blog: ADF Blog Product Information on OTN: ADF Mobile Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Using Oracle BPM to Extend Oracle Applications

  - by Michelle Kimihira

  Author: Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware Customers often modify applications to meet their specific business needs - varying regulatory requirements, unique business processes, product mix transition, etc. Traditional implementation practices for such modifications are typically invasive in nature and introduce risk into projects, affect time-to-market and ease of use, and ultimately increase the costs of running and maintaining the applications. Another downside of these traditional implementation practices is that they literally cast the application in stone, making it difficult for end-users to tailor their individual work environments to meet specific needs, without getting IT involved. For many businesses, however, IT lacks the capacity to support such rapid business changes. As a result, adopting innovative solutions to change the economics of customization becomes an imperative rather than a choice. Let's look at a banking process in Siebel Financial Services and Oracle Policy Automation (OPA) using Oracle Business Process Management. This approach makes modifications simple, quick to implement and easy to maintain/upgrade. The process model is based on the Loan Origination Process Accelerator, i.e., a set of ready to deploy business solutions developed by Oracle using Business Process Management (BPM) 11g, containing customizable and extensible pre-built processes to fit specific customer requirements. This use case is a branch-based loan origination process. Origination includes a number of steps ranging from accepting a loan application, applicant identity and background verification (Know Your Customer), credit assessment, risk evaluation and the eventual disbursal of funds (or rejection of the application). We use BPM to model all of these individual tasks and integrate (via web services) with: Siebel Financial Services and (simulated) backend applications: FLEXCUBE for loan management, Background Verification and Credit Rating. The process flow starts in Siebel when a customer applies for loan, switches to OPA for eligibility verification and product recommendations, before handing it off to BPM for approvals. OPA Connector for Siebel simplifies integration with Siebel’s web services framework by saving directly into Siebel the results from the self-service interview. This combination of user input and product recommendation invokes the BPM process for loan origination. At the end of the approval process, we update Siebel and the financial app to complete the loop. We use BPM Process Spaces to display role-specific data via dashboards, including the ability to track the status of a given process (flow trace). Loan Underwriters have visibility into the product mix (loan categories), status of loan applications (count of approved/rejected/pending), volume and values of loans approved per processing center, processing times, requested vs. approved amount and other relevant business metrics. Summary Oracle recommends the use of Fusion Middleware as an extensions platform for applications. This approach makes modifications simple, quick to implement and easy to maintain/upgrade applications (by moving customizations away from applications to the process layer). It is also easier to manage processes that span multiple applications by using Oracle BPM. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Join Us for the Next Quarterly Customer Update Webcast

  - by michelle.huff

  Join us for the next Oracle Content Management Quarterly Customer Update Webcast scheduled for this coming June 30 / July 1 2010. Don't miss this chance to get an overview on the latest updates to Oracle Content Management. We'll be covering the latest ECM Suite 11g release - highlighting the Universal Content Management (UCM) and Universal Records Management releases. Register Today! Americas / EMEA time zones: Customer Update June 30, 2010 9:00am US PDT / 12:00pm US EDT / 16:00 GMT Length: 1 hour *Please use your corporate email address to register. Asia-Pacific time zones: Customer Update (Repeat Webcast) July 1, 2010 12:00pm Sydney AEST, 10:00am Singapore (June 30, 2010 @ 7:00pm US PDT) Length: 1 hour *Please use your corporate email address to register Please Note: If you have attended previous Quarterly Customer Update Webcasts, we are now using a new web conference system, WebEx, to host the meeting. Missed Previous Customer Quarterly Updates? Get caught up on Oracle & ECM news. View a recording or the presentation from previous Webcasts held since June 2008 (available from My Oracle Support).

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• Join Us for the Next Quarterly Customer Update Webcast

  - by michelle.huff

  Join us for the next Oracle Content Management Quarterly Customer Update Webcast scheduled for this coming January 19 & 20, 2010. In this webcast we'll bring you up to speed on the latest updates and changes made available these past few months. Additionally, we'll cover the new features and certifications in the latest ODC & ODDC 10.1.3.5.1 release, as well as the upcoming Enterprise Content Management Suite 11gR1 PS3 (patch set 3) release. Register Today! Americas / EMEA time zones: Customer Update January 19, 2010 9:00am US PT / 12:00pm US ET / 17:00 London Length: 1 hour *Please use your corporate email address to register. Asia-Pacific time zones: Customer Update (Repeat Webcast) January 20, 2010 1:00pm Sydney AET, 10:00am Singapore (Jan 19, 2010 @ 6:00pm US PT) Length: 1 hour *Please use your corporate email address to register Missed Previous Customer Quarterly Updates? Get caught up on Oracle & ECM news. View a recording or the presentation from previous Webcasts held since June 2008 (available from My Oracle Support).

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• Recording Available: March 2010 Quarterly Customer Update Webcast

  - by michelle.huff

  Missed the last Quarterly Customer Update Webcast? We discussed several product updates on the March quarterly customer Webcast, including the first phase of the Oracle Content Management 11g release. Some of the highlights include Information Rights Management (IRM) 11g and Imaging and Process Management (I/PM) 11g Overviews. Additionally, we covered I/PM 11g new features, implementation and migration topics that existing customers would like to know. You can find quick links to all the resources I mentioned on the call, as well as links to the presentation and recording details in My Oracle Support from the March 2010 Webcast Resource Links page on OTN.

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• Thank You For Visiting Us At Oracle OpenWorld And JavaOne

  - by Brandye Barrington

  Thanks to everyone who visited us at the Oracle OpenWorld and JavaOne conferences last week. We always enjoy putting faces with names and meeting those of you who are certified or are interested in Certification. Personally, I spent my week on sunny Taylor street at the Java Certification Zone in Taylor Street Cafe.  I talked to over 100 people last week about certification and handed out over 65 ribbons. The Oracle Certification Lounge at OpenWorld, at Moscone South enjoyed more than 200 visitors over the week. Both locations offered scheduled speakers and available experts, in addition to answers to all of your certification questions and account help when needed. We look forward to this opportunity every year to connect with you face to face. If you didn't make it out this year, we hope to see you next year - perhaps we will be so lucky as to enjoy another unseasonably warm week in San Francisco! Stay tuned to our blog for some customer success stories that we were able to record last week.

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• Oracle Fusion Middleware gives you Choice and Portability for Public and Private Cloud

  - by Michelle Kimihira

  Author: Margaret Lee, Senior Director, Product Management, Oracle Fusion Middleware Cloud Computing allows customers to quickly develop and deploy applications in a shared environment.  The environment can span across hardward (IaaS), foundation layer software (PaaS), and end-user software (SaaS). Cloud Computing provides compelling benefits in terms of business agility and IT cost savings.  However, with complex, existing heterogeneous architectures, and concerns for security and manageability, enterprises are challenged to define their Cloud strategy.  For most enterprises, the solution is a hybrid of private and public cloud.  Fusion Middleware supports customers’ Cloud requirements through choice and portability. Fusion Middleware supports a variety of cloud development and deployment models:  Oracle [Public] Cloud; customer private cloud; hybrid of these two, and traditional dedicated, on-premise model Customers can develop applications in any of these models and deployed in another, providing the flexibility and portability they need Oracle Cloud is a public cloud offering.  Within Oracle Cloud, Fusion Middleware provides two key offerings include the Developer cloud service and Java cloud deployment service. Developer Cloud Service Simplify Development: Automated provisioned environment; pre-configured and integrated; web-based administration Deploy Automatically: Fully integrated with Oracle Cloud for Java deployment; workflow ensures build & test Collaborate & Manage: Fits any size team; integrated team source repository; continuous integration; task/defect tracking Integrated with all major IDEs: Oracle JDeveloper; NetBeans; Eclipse Java Cloud Service Java Cloud service provides flexible Java deployment environment for departmental applications and development, staging, QA, training, and demo environments.  It also supports customizations deployments for SaaS-based Fusion Applications customers.  Some key features of Java Cloud Service include: WebLogic Server on Exalogic, secure, highly available infrastructure Database Service & IDE Integration Open, Standard-based Deploy Web Apps, Web Services, REST Services Fully managed and supported by Oracle For more information, please visit Oracle Cloud, Oracle Cloud Java Service and Oracle Cloud Developer Service. If your enterprise prefers a private cloud, for reasons such as security, control, manageability, and complex integration that prevent your applications from being deployed on a public cloud, Fusion Middleware also provide you with the products and tools you need.  Sometimes called Private PaaS, private clouds have their predecessors in shared-services arrangements many large companies have been building in the past decade.  The difference, however, are in the scope of the services, and depth of their capabilities.  In terms of vertical stack depth, private clouds not only provide hardware and software infrastructure to run your applications, they also provide services such as integration and security, that your applications need.  Horizontally, private clouds provide monitoring, management, lifecycle, and charge back capabilities out-of-box that shared-services platforms did not have before. Oracle Fusion Middleware includes the complete stack of hardware and software for you to build private clouds: SOA suite and BPM suite to support systems integration and process flow between applications deployed on your private cloud and the rest of your organization Identity and Access Management suite to provide security, provisioning, and access services for applications deployed on your private cloud WebLogic Server to run your applications Enterprise Manager's Cloud Management pack to monitor, manage, upgrade applications running on your private cloud Exalogic or optimized Oracle-Sun hardware to build out your private cloud The most important key differentiator for Oracle's cloud solutions is portability, between private and public clouds.  This is unique to Oracle because portability requires the vendor to have product depth and breadth in both public cloud services and private cloud product offerings.  Most public cloud vendors cannot provide the infrastructure and tools customers need to build their own private clouds.  In reverse, traditional software tools vendors typically do not have the product and expertise breadth to build out and offer a public cloud.  Oracle can.  It is important for customers that the products and technologies  Oracle uses to build its public is the same set that it sells to customers for them to build private clouds.  Fundamentally, that enables skills reuse,  as well as application portability. For more information on Oracle PaaS offerings, please visit Oracle's product information page.    Resources Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• CIO's Corner: Achieving a Balance

  - by Michelle Kimihira

  Author: Rick Beers Senior Director, Product Management, Oracle Fusion Middleware All too often, a CIO is unfairly characterized as either technology-focused or business-focused; as more concerned with either infrastructure performance or business excellence. It seems to me that this completely misses the point. I have long thought that a CIO has probably the most complex C-level position in an enterprise, one that requires an artful balance among four entirely different constituencies, often with competing values and needs. How a CIO balances these is the single largest determinant of success. I was reminded of this while reading the excellent interview of Mark Hurd by CNBC’s Maria Bartiromo in a recent issue of USATODAY (Bartiromo: Oracle's Hurd is in tech sweet spot). The interview covers topics such as Big Data, Leadership and Oracle’s growth strategy. But the topic that really got my interest, and reminded me of the need for balance, was on IT spending trends, in which Mark Hurd observed, “…budgets are tight. What most of our customers have today is both an austerity plan to save money and at the same time a plan to reapply that money to innovation. There isn't a customer we have that doesn't have an austerity plan and an innovation plan.” In an era of economic uncertainty, and an accelerating pace of business change, this is probably the toughest balance a CIO must achieve. Yet for far too many IT organizations, operating costs consume over 75% of their budgets, leaving precious little for innovation and investment in business-critical technology programs. I have found that many CIO’s are trapped by their enterprise systems platforms, which were originally architected for Standardization, Compliance and tightly integrated linear Workflows. Yes, these traits are still required for specific reasons and cannot be compromised. But they are no longer enough. New demands are emerging: the explosion in the volume and diversity of Data, the Consumerization of IT, the rise of Social Media, and the need for continual Business Process Reengineering. These were simply not the design criteria for Enterprise 1.0 and attempting to leverage them with current systems platforms results in an escalation in complexity and a resulting increase in operating costs for many IT organizations. This is the cost vs investment trap and what most constrains CIO’s from achieving the balance they need. But there is a way out of this trap. Enterprise 2.0 represents an entirely new enterprise systems architecture, one that is ‘Business-Centric’ rather than ‘ERP Centric’, which defined the architecture of Enterprise 1.0. Oracle’s best in class suite of Fusion Middleware Products enables a layered approach to enterprise systems architectures that provides the balance that an enterprise needs. The most exciting part of all this? The bottom two layers are focused upon reducing costs and the upper two layers provide business value and innovation. Finally, the Balance a CIO needs.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Oracle ADF Mobile Video Series: Overview

  - by Michelle Kimihira

  Many of you have asked for some information around Oracle ADF Mobile which announced availability on October 22nd. Today's video is a quick 3 minute overview of what ADFMobile brings to the mobile application developer community.  Next Wednesday's video will show our enthusiastic developers how to create an ADF Mobile application and deploying to a device.   Additional Information Product Information on OTN: ADF Mobile Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• WebCenter Customer Spotlight: American Home Mortgage

  - by Michelle Kimihira

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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• Nike Achieves Scalability and Performance with Oracle Coherence & Exadata

  - by Michelle Kimihira

  Today, we are featuring a customer interview with with Nicole Otto, Senior Director, Consumer Digital Tech at Nike who talks about how they achieved scalability and performance with Oracle Coherence and Oracle Exadata.    Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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