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• Printer spools but doesn't print

  - by DKNUCKLES

  I am having a bizarre issue with an end user who is unable to print to a USB attached printer. The environment is as Windows 7 machine with a Canon Pixma iP90 printer. The driver is installed (and has been re-installed several times), but whenever a print job is sent the printer spools but no printing ever occurs. The following is some relevant information I can confirm that the printer is spooling as the spool folder fills up, and the job "releases" and the spool folder empties I have turned off print spooling with no luck None of the features from the Canon utilities (ie Turn Printer Off) features work Computer recognizes the printer as being installed. When the cable is unplugged the printer icon grey's out in Devices and Printers Printer and cable are confirmed working as they work with other PC's in the office I have deleted the USB Root Hub devices and rebooted the machine with no luck No error messages are displayed or logged in the event viewer. The Canon diagnostics utility doesn't detect any problem and states the printer is functioning properly Printer is not shared User is able to print to other shared printers in the office Any help with this issue would be greatly appreciated.

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• Do these 3 crashes have something in common?

  - by David U

  I'm running OS X 10.6.8 on a Mac Mini. I tried to install 3 applications today and all 3 installations failed. I am wondering if the failures have something in common. First I installed GraphViz. The installation succeeded, but when I try to open any .dot file, I get a dialog that says GraphViz has quit unexpectedly. Next I installed Doxygen. It installed, but when I try to launch it I get a dialog that tells me Doxywizard quit unexpectedly. After some googling I thought perhaps my system lacked QT, and that was the problem. I downloaded the Qt 4.8.4 packages and installed them. But when I try to launch qtdemo.app, or any of the other apps that came with the qt installation, I get a dialog that says I can't open the app because it's not supported on this type of Mac. I have crash logs from GraphViz and Doxygen. They're long and I think it unnecessary to post them unless they would help someone determine my problem. Thanks Excerpt from System Log, added later: 12/13/12 5:26:21 PM [0x0-0x4f04f].com.apple.DiskImageMounter[1322] 2012-12-13 17:26:21.927 DiskImages UI Agent[1333:903] *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid 12/13/12 5:30:31 PM [0x0-0x1a01a].org.mozilla.firefox[824] [ConvConfHandler] isPreferred contentType: application/x-apple-diskimage 12/13/12 5:35:32 PM DiskImages UI Agent[1384] *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid 12/13/12 5:35:32 PM [0x0-0x5a05a].com.apple.DiskImageMounter[1376] 2012-12-13 17:35:32.988 DiskImages UI Agent[1384:903] *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection or ports are invalid 12/13/12 6:07:33 PM DisplayLinkUserAgent[772] (00116500.405)-[DLDistributedNotificationCenter stream:handleEvent:] reconnected. 12/13/12 6:07:33 PM [0x0-0x6c06c].backupd-helper[1446] Not starting Time Machine backup after wake - less than 60 minutes since last backup completed. 12/13/12 6:08:43 PM Installer[1403] PackageKit: *** Missing bundle identifier: /Library/Receipts/BrotherPPD.pkg 12/13/12 6:08:48 PM Installer[1403] PackageKit: *** Missing bundle identifier: /Library/Receipts/NeoOffice-2.2.3-Intel.pkg 12/13/12 6:08:48 PM Installer[1403] PackageKit: *** Missing bundle identifier: /Library/Receipts/NeoOffice-2.2.3-Patch-2-Intel.pkg 12/13/12 6:08:48 PM Installer[1403] PackageKit: *** Missing bundle identifier: /Library/Receipts/NeoOffice-2.2.5-Intel.pkg 12/13/12 6:08:48 PM Installer[1403] PackageKit: *** Missing bundle identifier: /Library/Receipts/NeoOffice.pkg 12/13/12 6:08:48 PM Installer[1403] PackageKit: *** Missing bundle identifier: /Library/Receipts/PIXMA iP6000D 290.pkg 12/13/12 6:14:39 PM com.apple.launchd.peruser.501[359] ([0x0-0x70070].com.att.graphviz[2047]) Job appears to have crashed: Bus error 12/13/12 6:14:41 PM ReportCrash[2056] Saved crash report for Graphviz[2047] version 2.28 (2.28.0) to /Users/duzzell/Library/Logs/DiagnosticReports/Graphviz_2012-12-13-181441_Amun.crash 12/13/12 6:15:19 PM com.apple.launchd.peruser.501[359] ([0x0-0x74074].org.doxygen[2070]) Job appears to have crashed: Bus error 12/13/12 6:15:19 PM ReportCrash[2056] Saved crash report for Doxywizard[2070] version 1.8.2 (???) to /Users/duzzell/Library/Logs/DiagnosticReports/Doxywizard_2012-12-13-181519_Amun.crash

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• WIA Automation for scanner color intent is not working

  - by Mike Nicholson

  I cannot get my Canon Pixma MP150 to scan a color scan from c# code. The following code is resulting in a black and white image, or if I change the value of 6146 to 2 then a grayscale image is created. I would like to be able to have a color scan from code. I know the scanner does color images because I can do one through the xp wizard in "scanners and camera". Can anyone help me figure out what value I am not setting for a color scan. All documentation and examples I can find just say to change the value of 6146. Thank you for taking the time to read this! private void ScanAndSaveOnePage () { WIA.CommonDialog Dialog1 = new WIA.CommonDialogClass(); WIA.DeviceManager DeviceManager1 = new WIA.DeviceManagerClass(); System.Object Object1 = null; System.Object Object2 = null; WIA.Device Scanner = null; Scanner = Dialog1.ShowSelectDevice(WIA.WiaDeviceType.ScannerDeviceType, false, false); WIA.Item Item1 = Scanner.Items[1]; setItem(Item1, "6146", 1); setItem(Item1, "6147", 150); setItem(Item1, "6148", 150); setItem(Item1, "6151", 150 * 8.5); setItem(Item1, "6152", 150 * 11); WIA.ImageFile Image1 = new WIA.ImageFile(); WIA.ImageProcess ImageProcess1 = new WIA.ImageProcess(); Object1 = (Object)"Convert"; ImageProcess1.Filters.Add(ImageProcess1.FilterInfos.get_Item(ref Object1).FilterID, 0); Object1 = (Object)"FormatID"; Object2 = (Object)WIA.FormatID.wiaFormatBMP; ImageProcess1.Filters[1].Properties.get_Item(ref Object1).set_Value(ref Object2); Object1 = null; Object2 = null; Image1 = (WIA.ImageFile)Item1.Transfer(WIA.FormatID.wiaFormatBMP); string DestImagePath = @"C:\test.bmp"; File.Delete(DestImagePath); Image1.SaveFile(DestImagePath); } private void setItem (IItem item, object property, object value) { WIA.Property aProperty = item.Properties.get_Item(ref property); aProperty.set_Value(ref value); }

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