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  • LIDNUG: Effective Silverlight with SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). This is a free virtual event that you attend right from your computer. I will be talking about using Silverlight in SharePoint 2010. Description: In this session Sahil talks about how to write, debug, develop, and deploy Silverlight applications effectively in SharePoint. The entire talk is almost no slides and all code, so there is plenty to chew on! Don’t miss!!Starts:Sunday May 02, 2010, 11:00AM Ends:Sunday May 02, 2010, 12:30PM More details Comment on the article ....

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  • Some SharePoint NDA Information

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Many years ago, at the last to last to last MVP summit, Microsoft was kind enough to share with us what they were thinking wayyyyyyyyyyyy ahead! I specially remember John Durant talking about the specific enhancements planned for SharePoint 2010 development experience. If you haven’t seen John Durant talking on stage, the guy has more enthusiasm than tiger woods in Amsterdam! The energy of his presentations is simply amazing. So, I pulled out my phone, and I snapped a picture! And, I emailed that picture to everyone in the MVP land, and Microsoft land, saying “We have evidence”, i.e. here are the promises that were made, and dammit we’ll see by the time you release SP2010 how many of these do you actually release. Here is the picture ladies and gentlemen -     It’s a good karate chop action shot isn’t it? Of course, we were all immediately warned not to share any of this seriously strictly NDA information at the time. Well, now that the information is out in the world, I can finally share now, this small tidbit of how far ahead Microsoft is thinking in their plans. Frankly, I wouldn’t be surprised, if today that they have a very clear idea what SharePoint vNext will be all about, or should I say vNextvNext? Have fun! Comment on the article ....

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  • Is Master Data Management CRM's Secret Sauce?

    - by divya.malik
    This was the title of a recent blog entry by our colleagues in EMEA. Having a good master data management system enables organizations to get a unified, accurate and complete understanding of their customers. Gartner Group's John Radcliffe explains why MDM is destined to be at the heart of future CRM and social CRM projects. Experts are predicting big things for master data management (MDM) in the immediate future. While far from being a new kid on the block, its potential benefits at a time when organisations are drowning in data mean that it is in the right place at the right time. "MDM is not 'nice to have'," explains John Radcliffe, research vice president at Gartner. "If tackled in the right way it can provide near term business value that plays into an organisation's new focus on cost efficiencies, risk management and regulatory compliance, while supporting growth and future transformative strategies." The complete article can be found here.

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  • Forrester- The Right Customer Experience Strategy

    - by Divya Malik
    I am blogging from a warm, sunny NYC today. We are here, sponsoring and attending Forrester's Customer Experience Forum 2011. Customer Experience Management has been a key area of focus for us in CRM. Our VP of CRM and eCommerce Product Marketing Kirk Mosher will be the first presenter of the Day (Tuesday morning at 7.30 am) with a breakfast session titled "Winning With A Superior Cross-Channel Customer Experience" . We are also showcasing some exciting new demos across our CRM and Commerce product lines in the areas of Integrated Sales and Marketing, Multi-Channel Commerce and Integrated Outlook and Mobile solutions on the demo floor. For those of you who are attending, do stop by, and see the latest in CRM innovations from Oracle, and talk to some experienced sales consultants. You can find more information about Oracle's CRM solutions here.  

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  • Las Vegas? Anybody?

    - by divya.malik
    Our next stop on the events calendar is the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. Oracle Siebel CRM and Oracle CRM On Demand will be represented with two key sessions Monday, April 19th, 2010- 10.45 am-11.45 am, Breakers D, Mark Woollen, CRM Vice President Improving Sales Productivity While Increasing Revenues Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications We will also be in the demogrounds, so stop by to see the latest CRM innovations from Oracle and talk to our CRM experts.

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  • How big can my SharePoint 2010 installation be?

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). 3 years ago, I had published “How big can my SharePoint 2007 installation be?” Well, SharePoint 2010 has significant under the covers improvements. So, how big can your SharePoint 2010 installation be? There are three kinds of limits you should know about Hard limits that cannot be exceeded by design. Configurable that are, well configurable – but the default values are set for a pretty good reason, so if you need to tweak, plan and understand before you tweak. Soft limits, you can exceed them, but it is not recommended that you do. Before you read any of the limits, read these two important disclaimers - 1. The limit depends on what you’re doing. So, don’t take the below as gospel, the reality depends on your situation. 2. There are many additional considerations in planning your SharePoint solution scalability and performance, besides just the below. So with those in mind, here goes.   Hard Limits - Zones per web app 5 RBS NAS performance Time to first byte of any response from NAS must be less than 20 milliseconds List row size 8000 bytes driven by how SP stores list items internally Max file size 2GB (default is 50MB, configurable). RBS does not increase this limit. Search metadata properties 10,000 per item crawled (pretty damn high, you’ll never need to worry about it). Max # of concurrent in-memory enterprise content types 5000 per web server, per tenant Max # of external system connections 500 per web server PerformancePoint services using Excel services as a datasource No single query can fetch more than 1 million excel cells Office Web Apps Renders One doc per second, per CPU core, per Application server, limited to a maximum of 8 cores.   Configurable Limits - Row Size Limit 6, configurable via SPWebApplication.MaxListItemRowStorage property List view lookup 8 join operations per query Max number of list items that a single operation can process at one time in normal hours 5000 Configurable via SPWebApplication.MaxItemsPerThrottledOperation   Also you get a warning at 3000, which is configurable via SPWebApplication.MaxItemsPerThrottledOperationWarningLevel   In addition, throttle overrides can be requested, throttle overrides can be disabled, and time windows can be set when throttle is disabled. Max number of list items for administrators that a single operation can process at one time in normal hours 20000 Configurable via SPWebApplication.MaxItemsPerThrottledOperationOverride Enumerating subsites 2000 Word and Powerpoint co-authoring simultaneous editors 10 (Hard limit is 99). # of webparts on a page 25 Search Crawl DBs per search service app 10 Items per crawl db 25 million Search Keywords 200 per site collection. There is a max limit of 5000, which can then be modified by editing the web.config/client.config. Concurrent # of workflows on a content db 15. Workflows running in the timer service are not counted in this limit. Further workflows are queued. Can be configured via the Set-SPFarmConfig powershell commandlet. Number of events picked by the workflow timer job and delivered to workflows 100. You can increase this limit by running additional instances of the workflow timer service. Visio services file size 50MB Visio web drawing recalculation timeout 120 seconds Configurable via – Powershell commandlet Set-SPVisioPerformance Visio services minimum and maximum cache age for data connected diagrams 0 to 24 hours. Default is 60 minutes. Configurable via – Powershell commandlet Set-SPVisioPerformance   Soft Limits - Content Databases 300 per web app Application Pools 10 per web server Managed Paths 20 per web app Content Database Size 200GB per Content DB Size of 1 site collection 100GB # of sites in a site collection 250,000 Documents in a library 30 Million, with nesting. Depends heavily on type and usage and size of documents. Items 30 million. Depends heavily on usage of items. SPGroups one SPUser can be in 5000 Users in a site collection 2 million, depends on UI, nesting, containers and underlying user store AD Principals in a SPGroup 5000 SPGroups in a site collection 10000 Search Service Instances 20 Indexed Items in Search 100 million Crawl Log entries 100 million Search Alerts 1 million per search application Search Crawled Properties 1/2 million URL removals in search 100 removals per operation User Profiles 2 million per service application Social Tags 500 million per social database Comment on the article ....

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  • New Article: The 12-Step Recovery Program from a SharePoint Error

    - by Sahil Malik
    SharePoint 2010 Training: more information Nice!! I had been waiting for this article to come online.In this article, I describe 12 steps that will let you sort out pretty much any SharePoint error there is. Here is a starting excerpt -- Hello, my name is Sahil, and I am a worsening SharePointoholic. SharePoint is built on ASP.NET 2.0 - pretty much like human beings are made up of carbon and water. There is a lot in SharePoint that isn’t in ASP.NET. Not only is SharePoint a complex ASP.NET 2.0 application, it also has numerous concepts for things such as profiles, role providers, authorization etc., that are different from ASP.NET…… Read the rest … Read full article ....

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  • WCF/ADO.NET Data Services - Could not load type 'System.Data.Services.Providers.IDataServiceUpdatePr

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). When you try accessing ListData.svc, do you get the following error? Could not load type 'System.Data.Services.Providers.IDataServiceUpdateProvider' from assembly 'System.Data.Services, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'. Well, if you followed the instructions in Chapter 1 of my book to build your VM, you wouldn’t run into the above issue. But if you do, you need to install  -   For Windows Vista and Windows 2008 - http://www.microsoft.com/downloads/details.aspx?familyid=4B710B89-8576-46CF-A4BF-331A9306D555&displaylang=en For Windows 7 and Windows 2008 R2 - http://www.microsoft.com/downloads/details.aspx?familyid=79d7f6f8-d6e9-4b8c-8640-17f89452148e&displaylang=en Remember to: a) Install the x64 version, and b) Do an IISReset before trying again. Comment on the article ....

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  • &ldquo;Napa&rdquo; Development Tools for SharePoint 2013 and Office 2013

    - by Sahil Malik
    SharePoint 2010 Training: more information One of the biggest issues in getting started with SharePoint development are the 2091097 steps you need to go through, and the heavy duty machine you need to invest in, to create a development environment for a SharePoint and Office developer. This is not unlike the fact that creating and running a production SharePoint farm can be extremely time-consuming. In my latest code-magazine article, I describe how you can use the “Napa” Development Tools for SharePoint 2013 and Office 2013. These are also described in my latest book, “SharePoint 2013 - Planet of the Apps”, which is now available on Lulu.com Read full article ....

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  • Speaking on SharePoint Client Side APIs

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). I’ll be speaking about: Topic - SharePoint 2010: The Client side APIs In this session, Sahil will talk about the various Client Side APIs available in SharePoint 2010. Specifically the client object model, ADO.NET REST API, and custom WCF Services in SharePoint 2010. At - Where - 6021 Univeristy Blvd, Suite 250, Ellicott City, MD 21043When – 2/23 at 7PM, more details at www.cmap-online.org AND Where – 1900 Gallows Road, Vienna, VAWhen – 3/23 at 7PM, more details at http://caparea.net/ So whose coming? : ) Comment on the article ....

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  • Do You Want "Normal?" Good luck!

    - by divya.malik
    By Steve Diamond Much has been written about "The New Normal." One thing is for sure: whatever THAT is, economically speaking we won't be experiencing it anytime soon. Sure, we're well beyond the "no floor" perception of 18 months ago--which is certainly comforting, but ask any senior executive and they'll tell you of the constant rigor necessary to continually adapt to an ever-changing macro environment. This brings me to a suggestion that you tune in to a Deloitte Webinar titled, "The New Normal: Embrace Complexity or Seek to Simplify." It features the perspectives on this very topic of Jessica Blume, a principal at Deloitte; and Kirk Mosher, VP of CRM Marketing at Oracle.

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  • TDC Oct 28th 2013, I&rsquo;ll be there.

    - by Sahil Malik
    SharePoint, WCF and Azure Trainings: more information I’ll be at TDC (Trondheim Developer Conference)  on the 28th of October. Check out their awesome website, and impressive speaker lineup. I will be presenting the following two sessions, UnSharePointing SharePoint SharePoint is big and clunky, hard to TDD, CI, or use all the cool stuff that ScottGu and Hanselman show. Right? Incorrect! The new apps model requires you to not be a SharePoint’er, to be a SharePoint’er. This quick session will demonstrate how regular .NET skills, best practices, and development techniques can be used in the new SharePoint app model, all this, without knowing much about SharePoint. Read full article ....

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  • Implementing Silverlight Coverflow with ADO.NET/WCF Data Services in SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). WOOHOO!! My next video is online. In this video, I show how you can implement Silverlight Coverflow like UI using the Telerik silverlight toolset. In this demo, I talk to a picture library running in SharePoint 2010, and use ADO.NET Data Services to load up the various images loaded in the picture library. I then use the Telerik Silverlight toolset  integrated with the ADO.NET Data Services/WCF Data Services, and show a fancy coverflow like UI. As always, very few slides, completely hands-on, all code written in front of your eyes! Enjoy – the video.   And yes, there are a couple of more exciting videos coming! Stay tuned! Comment on the article ....

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  • Enhancing, Employing, Engaging SharePoint 2010

    - by Sahil Malik
    SharePoint 2010 Training: more information Recently I completed a recording for the Microsoft Partner Learning Center (PLC) on three topics.The videos are now available for your viewing pleasure, I hope you find them useful.   Enhancing SharePoint 2010 – The development story The various ways to deliver functionality in SharePoint with most of the focus surrounding Visual Studio 2010, and SharePoint Designer 2010 where necessary. Watch Video (https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=732988) Read full article ....

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  • User has not been granted the requested logon type for this computer

    - by Sahil Malik
    SharePoint 2010 Training: more information You may have noted in SharePoint 2013 that the sign in as a different user link is missing. I can imagine why Microsoft took it out, with claims, office apps, and expiring cookies, it was more of a pain than help. But, us devadmins are different – we need “Sign in As”. There are two ways around this problem, a) CTRL_SHIFT_RIGHT_CLICK on your browser, and choose run as different user. Here, run the browser as a different user – note this only works with windows based credentials. One common error you may encounter here is “User has not been granted the requested logon type for this computer”. Here is how to fix that - Read full article ....

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  • SharePoint 2013 Development Machine - Now Available

    - by Sahil Malik
    SharePoint 2010 Training: more information With SharePoint 2013 RTM’ing, I am thrilled to announce an updated version of my SharePoint 2013 Development Machine book’let. As you know, I am publishing many small booklets, and eventually I will publishing a single big book also – sort of the track/cd model. Also, this self-e-publish model allows me to keep the content updated as I learn more. There is a very minor portion at the end that is still pre-RTM. Specifically as of now SharePoint Designer 2013 and Visual Studio tools for SharePoint 2013 have not yet RTM’ed. However, installing those is not very different from Beta2. The screenshots may change a bit. I will of course update the book soon as the RTM bits are available. Read full article ....

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  • Demystified - BI in SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Frequently, my clients ask me if there is a good guide on deciphering the seemingly daunting choice of products from Microsoft when it comes to business intelligence offerings in a SharePoint 2010 world. These are all described in detail in my book, but here is a one (well maybe two) page executive overview. Microsoft Excel: Yes, Microsoft Excel! Your favorite and most commonly used in the world database. No it isn’t a database in technical pure definitions, but this is the most commonly used ‘database’ in the world. You will find many business users craft up very compelling excel sheets with tonnes of logic inside them. Good for: Quick Ad-Hoc reports. Excel 64 bit allows the possibility of very large datasheets (Also see 32 bit vs 64 bit Office, and PowerPivot Add-In below). Audience: End business user can build such solutions. Related technologies: PowerPivot, Excel Services Microsoft Excel with PowerPivot Add-In: The powerpivot add-in is an extension to Excel that adds support for large-scale data. Think of this as Excel with the ability to deal with very large amounts of data. It has an in-memory data store as an option for Analysis services. Good for: Ad-hoc reporting and logic with very large amounts of data. Audience: End business user can build such solutions. Related technologies: Excel, and Excel Services Excel Services: Excel Services is a Microsoft SharePoint Server 2010 shared service that brings the power of Excel to SharePoint Server by providing server-side calculation and browser-based rendering of Excel workbooks. Thus, excel sheets can be created by end users, and published to SharePoint server – which are then rendered right through the browser in read-only or parameterized-read-only modes. They can also be accessed by other software via SOAP or REST based APIs. Good for: Sharing excel sheets with a larger number of people, while maintaining control/version control etc. Sharing logic embedded in excel sheets with other software across the organization via REST/SOAP interfaces Audience: End business users can build such solutions once your tech staff has setup excel services on a SharePoint server instance. Programmers can write software consuming functionality/complex formulae contained in your sheets. Related technologies: PerformancePoint Services, Excel, and PowerPivot. Visio Services: Visio Services is a shared service on the Microsoft SharePoint Server 2010 platform that allows users to share and view Visio diagrams that may or may not have data connected to them. Connected data can update these diagrams allowing a visual/graphical view into the data. The diagrams are viewable through the browser. They are rendered in silverlight, but will automatically down-convert to .png formats. Good for: Showing data as diagrams, live updating. Comes with a developer story. Audience: End business users can build such solutions once your tech staff has setup visio services on a SharePoint server instance. Developers can enhance the visualizations Related Technologies: Visio Services can be used to render workflow visualizations in SP2010 Reporting Services: SQL Server reporting services can integrate with SharePoint, allowing you to store reports and data sources in SharePoint document libraries, and render these reports and associated functionality such as subscriptions through a SharePoint site. In SharePoint 2010, you can also write reports against SharePoint lists (access services uses this technique). Good for: Showing complex reports running in a industry standard data store, such as SQL server. Audience: This is definitely developer land. Don’t expect end users to craft up reports, unless a report model has previously been published. Related Technologies: PerformancePoint Services PerformancePoint Services: PerformancePoint Services in SharePoint 2010 is now fully integrated with SharePoint, and comes with features that can either be used in the BI center site definition, or on their own as activated features in existing site collections. PerformancePoint services allows you to build reports and dashboards that target a variety of back-end datasources including: SQL Server reporting services, SQL Server analysis services, SharePoint lists, excel services, simple tables, etc. Using these you have the ability to create dashboards, scorecards/kpis, and simple reports. You can also create reports targeting hierarchical multidimensional data sources. The visual decomposition tree is a new report type that lets you quickly breakdown multi-dimensional data. Good for: Mostly everything :), except your wallet – it’s not free! But this is the most comprehensive offering. If you have SharePoint server, forget everything and go with performance point. Audience: Developers need to setup the back-end sources, manageability story. DBAs need to setup datawarehouses with cubes. Moderately sophisticated business users, or developers can craft up reports using dashboard designer which is a click-once App that deploys with PerformancePoint Related Technologies: Excel services, reporting services, etc.   Other relevant technologies to know about: Business Connectivity Services: Allows for consumption of external data in SharePoint as columns or external lists. This can be paired with one or more of the above BI offerings allowing insight into such data. Access Services: Allows the representation/publishing of an access database as a SharePoint 2010 site, leveraging many SharePoint features. Reporting services is used by Access services. Secure Store Service: The SP2010 Secure store service is a replacement for the SP2007 single sign on feature. This acts as a credential policeman providing credentials to various applications running with SharePoint. BCS, PerformancePoint Services, Excel Services, and many other apps use the SSS (Secure Store Service) for credential control. Comment on the article ....

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  • Video: Telerik Silverlight Chart showing live data from SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). In this video, I demonstrate  - The process of writing, authoring, deploying, configuring, and debugging a Custom WCF service in SharePoint 2010 Integrating it with the Telerik Silverlight RAD Chart, that shows live data from the server showing CPU Usage of your web front end – can be enhanced to show whatever else you want. Doing all this in Visual Studio 2010, how you’d put your project together, how do you go about diagnosing it, debugging it – the whole bit. The whole presentation is about 45 mins, and it’s mostly all code, so plenty of juicy stuff here! At the end of this, you have a pretty sexy app running .. just fast forward to the end of the video below, and you’ll see what I’m talking about. :) You can watch the video here Comment on the article ....

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  • MORE on Oracle CRM and the Apple iPad

    - by divya.malik
      Our announcement last week regarding Oracle CRM’s support of the new Apple iPad  has been very well received. I have been watching with glee, the numbers of our demo video downloads move up every day. We now have an updated video which I hope you have all got to see. Click here for the new video. We also got some good coverage on this announcement and lots of positive tweets. Thank you!. Here are just a couple of stories: Oracle Announces Siebel CRM Support for the iPad-                              TMCnet.com, Madhubanti Rudra #10c Oracle Announces CRM Support For iPad-                                          CMSWire, David Roe Finally, a few of you also had asked for more details on this integration, here is the new white paper.

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  • OAM11gR2: Enabling SSL in the Data Store

    - by Ekta Malik
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Enabling SSL in the Data Store of OAM11gR2 comprises of the below mentioned steps. Import the certificate/s required for establishing the trust with the Store(backend) in the keystore(cacerts) on the machine hosting OAM's Weblogic Admin server Restart the Weblogic Admin server Specify the <Hostname>:<SSL port> in the "Location" field of the Data Store and select the "Enable SSL" checkbox Pre-requisite:- Certificate/s to be imported are available for import Data Store has already been created using OAM admin console and the connection to the store is successful on non-SSL port( though one can always create a Data Store with SSL settings on the first go) Steps for importing the certificate/s:- One can use the keytool utility that comes bundled with JDK to import the certificate. The step for importing the certificate would be same for self-signed and third party certificates (like VeriSign) $JAVA_HOME/bin/keytool -import -v -noprompt -trustcacerts -alias <aliasname> -file <Path to the certificate file> -keystore $JAVA_HOME/jre/lib/security/cacerts Here $JAVA_HOME refers to the path of JDK install directory Note: In case multiple certificates are required for establishing the trust, import all those certificates using the same keytool command mentioned above  One can verify the import of the certificate/s by using the below mentioned command $JAVA_HOME/bin/keytool -list -alias <aliasname>-v -keystore $JAVA_HOME/jre/lib/security/cacerts When the trust gets established for the SSL communication, specifying the SSL specific settings in the Data Store (via OAM admin console) wouldn't result into the previously seen error (when Certificates are yet to be imported) and the "Test Connection" would be successful.

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  • Telerik Silverlight Grid with BCS Lists in SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Okay my next video is online. In this video, I demonstrate the usage of the Telerik Silverlight grid working with a Business Connectivity Services (BCS) list over the Client Object Model. I use the Telerik grid to create a view on a BCS list, and demonstrate the rich value that a nice Silverlight grid can bring into SharePoint 2010. The entire presentation is mostly all code. It’s about 1/2 hr in length. Watch the video Comment on the article ....

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  • Presenting the &ldquo;Applications Strategy at Oracle Blog&rdquo;

    - by divya.malik
    We would like to introduce all our Complete CRM Blog readers to a newly launched blog, the Applications Strategy at Oracle Blog. This was just re-introduced by our  Group Vice President, John Burke.  While our focus here is on CRM, the Applications strategy blog will provide you with information on the state of the applications business, current business trends, information about Oracle’s applications products, and also how customers are using our products successfully. This blog is focused on providing you with a complete and balanced view of the total applications landscape. Here is John Burke, from Oracle Headquarters.  

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  • Oracle CRM is ready for the Apple iPad!

    - by divya.malik
    Here is some exciting news to report from the Oracle headquarters today. For all you Apple and Oracle CRM fans, we just announced Oracle CRM support for the Apple iPad. This is great news for anyone seeking richer CRM user experience with the Apple iPad. Oracle’s Siebel CRM can support a rich graphical user interface on Apple’s iPad using the recently released Oracle’s server –based REST ( Representational State Transfer and is a simple way of providing APIs over HTTP) interface and get access to the Siebel metadata. In the words of SVP, Anthony Lye “Siebel CRM support for the Apple iPad is yet another example of Oracle’s dedication to give customers the cutting-edge CRM options on the latest devices so they can grow their business and increase productivity.” For more details on this integration, please read the press release Here is a demo created by Oracle CRM Principal Product Manager, Raj Aggarwal

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