webcenter webcenter portal - Page 2

5 Best Practices - Laying the Foundation for WebCenter Projects

- by Kellsey Ruppel

Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities. The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform. If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms. It sounds good - who doesn't want to be Agile, right? How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data. All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository. Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites. When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process. This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking. The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”. This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data. The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter. Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion. If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs. Anyone who has spent much time around me knows that I am obsessed with this word. Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code. This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time. Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline. A space is a collection of secured pages within Oracle WebCenter. Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations. In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road. The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers. Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release. The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke. There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently. Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover. Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology. The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners. With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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Adaptive ADF/WebCenter template for the iPad

- by Maiko Rocha

One of my WebCenter Portal customers was asking about adaptive design with ADF/WebCenter Portal and how they could go about creating an adaptive iPad template for their WebCenter Portal application. They were looking not only for the out-of-the-box support for mobile Safari which is certified against PS5+ (11.1.1.6) for ADF/WebCenter - but also to create a specific template to streamline their workflow on the iPad. Seems like they wanted something in the lines of Yahoo! Mail provides for the iPad - so the example I will use is shamelessly inspired by Y! Mail's iPad UI. But first, let's quickly understand how can we bake in some adaptive goodness into ADF Faces. First thing we need to understand is, yes, there are a couple of constraints that we will need to work around, namely, the use or layout managers and skins. Please also keep in mind that I'm not and I don't pretend to be a web designer, much less an UX specialist, so feel free to leave your thoughts on the matter in the comments section. Now, back to the limitations. Layout Managers ADF Faces layout managers create an abstraction on top of the generated HTML code for a page so a developer doesn't need to be worried about how to size and dimension the UI layout (eg, af:panelStretchLayout). Although layout managers are very helpful, in this specific situation we will need to know a little bit more of how the final HTML is being rendered so we can apply the CSS class accordingly and create transition containers where the media queries will be applied - now, if you're using 11gR2 (11.1.2.2.3) there's the new component af:panelGridLayout (here and here) that will greatly improve creating responsive templates and pages because it is based on the grid/fluid systems and will generate straight out to DIVs on your final page. For now, I'm limited to PS5 and the af:panelStretchLayout component as a starting point because that's the release my customer is on. Skins You won't be able to use media queries, or use anything with "@" notation on the skin CSS file - the skin pre-processor will remove all extraneous "@" from the CSS file. The solution is to split your CSS in two separate files: a skin CSS file and plain CSS where you will add the media queries. The issue here is that you won't be able to use media queries for any faces components. We can, though, still apply the media queries for the components like af:panelGroupLayout and af:panelBorderLayout through their styleClass property to enable these components to be responsive to to the iPad orientation, by changing its dimensions, font sizes, hide/show areas, etc. Difference between responsive and adaptive design The best definition of adaptive vs responsive web design I could find is this: “Responsive web design,” as coined by Ethan Marcotte, means “fluid grids, fluid images/media & media queries.” “Adaptive web design,” as I use it, is about creating interfaces that adapt to the user’s capabilities (in terms of both form and function). To me, “adaptive web design” is just another term for “progressive enhancement” of which responsive web design can (an often should) be an integral part, but is a more holistic approach to web design in that it also takes into account varying levels of markup, CSS, JavaScript and assistive technology support. Responsive/adapative web design is much more than slapping an HTML template with CSS around your content or application. The content and application themselves are part of your web design - in other words, a responsive template is just an afterthought if it is not originating from a responsive design the involves the whole web application/s. Tips on responsive / adapative design with ADF/WebCenter Some of the tips listed below were already mentioned in multiple blog posts about ADF layout and skinning, but it is still worth remembering: a simple guideline for ADF/WebCenter apps would be to first create a high-level group of devices, for example: smartphones, tablets, and desktop. For each of these large groups, create the basic structure to provide responsiveness: a page template, a skin, and an external CSS: pagetemplate_smartphone.jspx, smartphone_skin.css, smartphone-responsive.css pagetemplate_tablet.jspx, tablet_skin.css, tablet-responsive.css pagetemplate_desktop.jspx, desktop_skin.css, desktop-responsive.css These three assets can be changed on the fly through an user-agent check on the server side, delivering the right UI to the right device. Within each of the assets, you can make fine adjustments for each subgroup of devices with media queries - for example, smart phones with different screen dimensions and pixel density. Having these three groups and the corresponding assets per group seem to be a good compromise between trying to put everything on a single set of assets - specially considering the constraints above - and going to the other side of the spectrum to create assets per discrete device (iPhone4, iPhone5, Nexus, S3, etc.). Keep in mind that these are my rules and are not in any shape or form a best practice - this is how it fits best for the scenarios I've been working with. If you need to use HTML tags on your page, surround them with af:group to protect the DOM structure For stretchable/fluid layouts: Use non-stretching containers: panelGroupLayout, panelBorderLayout, … panelBorderLayout can be used to approximate HTML table component To avoid multiple scroll bars, do not nest scrolling PanelGroupLayout components. Consider layout="vertical" For stretchable/fluid layouts: Most stretchable ADF components also work in flowing context with dimensionsFrom="auto" To stretch a component horizontally, use styleClass="AFStretchWidth" instead of "width:100%" Skinning Don't use CSS3 @media, @import, animations, etc. on skin css files. They will be removed. CSS3 properties within a class (box-shadow, transition, etc.) work just fine. Consider resetting some skin classes to better control their rendering: body {color: inherit;font: inherit;} af|document {-tr-inhibit: all;} af|commandLink {-tr-inhibit: all;} af|goLink {-tr-inhibit: all;} af|inputText::content {font: inherit;} Specific meta tags and CSS properties: Use <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0"/> to avoid zooming (if you want) Use -webkit-overflow-scrolling: touch to enable native momentum scrolling within overflown areas (here) Use text-rendering: optmizeLegibility to improve readability. (here) User text-overflow: ellipsis to gracefully crop overflown text. (here) The meta-tags are included in each and every page in the metaContainer facet of af:document tag. You can also use a javascript to inject the meta-tags from the template. For the purpose of the example, I wanted to use as few workarounds as possible. The iPad template and sample application This sample application has been built as a WebCenter Portal application, but you will also be able to reuse the template and techniques on your vanilla ADF application. Keep in mind that I'm neither a designer nor a CSS specialist, so please don't bash me too much on the messy CSS file you'll find on the application. I've extended the provided PreferencesBean class that comes with WebCenter Portal and added code to dinamically change the template and skin on the fly. This is the sample application in landscape orientation: This is the sample application in portrait orientation - the left side menu hides automatically based on a CSS media query: Another screenshot with a skinned popup opened: This is a sample application for you to play with - ideally you shouldn't use it as a starting point. On the left side bar you will find links rendered from a WebCenter Portal navigation model - the link triggers a full request through an af:goLink, while the light blue PPR button triggers a PPR navigation. The dark blue toolbar buttons at the top don't have any function,while the Approve and Reject buttons show a skinned popup. The search box of course doesn't have any behavior attahed to it either. There's a known issue right now with some PPR calls that are randomly generating a 403 error redirecting to the login page - I didn't have time to investigate if this is iOS6 specific or not - if you have any insights please let me know your findings. You can download the sample here.

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Developing Spring Portlet for use inside Weblogic Portal / Webcenter Portal

- by Murali Veligeti

We need to understand the main difference between portlet workflow and servlet workflow.The main difference between portlet workflow and servlet workflow is that, the request to the portlet can have two distinct phases: 1) Action phase 2) Render phase. The Action phase is executed only once and is where any 'backend' changes or actions occur, such as making changes in a database. The Render phase then produces what is displayed to the user each time the display is refreshed. The critical point here is that for a single overall request, the action phase is executed only once, but the render phase may be executed multiple times. This provides a clean separation between the activities that modify the persistent state of your system and the activities that generate what is displayed to the user.The dual phases of portlet requests are one of the real strengths of the JSR-168 specification. For example, dynamic search results can be updated routinely on the display without the user explicitly re-running the search. Most other portlet MVC frameworks attempt to completely hide the two phases from the developer and make it look as much like traditional servlet development as possible - we think this approach removes one of the main benefits of using portlets. So, the separation of the two phases is preserved throughout the Spring Portlet MVC framework. The primary manifestation of this approach is that where the servlet version of the MVC classes will have one method that deals with the request, the portlet version of the MVC classes will have two methods that deal with the request: one for the action phase and one for the render phase. For example, where the servlet version of AbstractController has the handleRequestInternal(..) method, the portlet version of AbstractController has handleActionRequestInternal(..) and handleRenderRequestInternal(..) methods.The Spring Portlet Framework is designed around a DispatcherPortlet that dispatches requests to handlers, with configurable handler mappings and view resolution, just as the DispatcherServlet in the Spring Web Framework does. Developing portlet.xml Let's start the sample development by creating the portlet.xml file in the /WebContent/WEB-INF/ folder as shown below: <?xml version="1.0" encoding="UTF-8"?> <portlet-app version="2.0" xmlns="http://java.sun.com/xml/ns/portlet/portlet-app_2_0.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <portlet> <portlet-name>SpringPortletName</portlet-name> <portlet-class>org.springframework.web.portlet.DispatcherPortlet</portlet-class> <supports> <mime-type>text/html</mime-type> <portlet-mode>view</portlet-mode> </supports> <portlet-info> <title>SpringPortlet</title> </portlet-info> </portlet> </portlet-app> DispatcherPortlet is responsible for handling every client request. When it receives a request, it finds out which Controller class should be used for handling this request, and then it calls its handleActionRequest() or handleRenderRequest() method based on the request processing phase. The Controller class executes business logic and returns a View name that should be used for rendering markup to the user. The DispatcherPortlet then forwards control to that View for actual markup generation. As you can see, DispatcherPortlet is the central dispatcher for use within Spring Portlet MVC Framework. Note that your portlet application can define more than one DispatcherPortlet. If it does so, then each of these portlets operates its own namespace, loading its application context and handler mapping. The DispatcherPortlet is also responsible for loading application context (Spring configuration file) for this portlet. First, it tries to check the value of the configLocation portlet initialization parameter. If that parameter is not specified, it takes the portlet name (that is, the value of the <portlet-name> element), appends "-portlet.xml" to it, and tries to load that file from the /WEB-INF folder. In the portlet.xml file, we did not specify the configLocation initialization parameter, so let's create SpringPortletName-portlet.xml file in the next section. Developing SpringPortletName-portlet.xml Create the SpringPortletName-portlet.xml file in the /WebContent/WEB-INF folder of your application as shown below: <?xml version="1.0" encoding="UTF-8"?> <beans xmlns="http://www.springframework.org/schema/beans" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.springframework.org/schema/beans http://www.springframework.org/schema/beans/spring-beans-2.0.xsd"> <bean id="viewResolver" class="org.springframework.web.servlet.view.InternalResourceViewResolver"> <property name="viewClass" value="org.springframework.web.servlet.view.JstlView"/> <property name="prefix" value="/jsp/"/> <property name="suffix" value=".jsp"/> </bean> <bean id="pointManager" class="com.wlp.spring.bo.internal.PointManagerImpl"> <property name="users"> <list> <ref bean="point1"/> <ref bean="point2"/> <ref bean="point3"/> <ref bean="point4"/> </list> </property> </bean> <bean id="point1" class="com.wlp.spring.bean.User"> <property name="name" value="Murali"/> <property name="points" value="6"/> </bean> <bean id="point2" class="com.wlp.spring.bean.User"> <property name="name" value="Sai"/> <property name="points" value="13"/> </bean> <bean id="point3" class="com.wlp.spring.bean.User"> <property name="name" value="Rama"/> <property name="points" value="43"/> </bean> <bean id="point4" class="com.wlp.spring.bean.User"> <property name="name" value="Krishna"/> <property name="points" value="23"/> </bean> <bean id="messageSource" class="org.springframework.context.support.ResourceBundleMessageSource"> <property name="basename" value="messages"/> </bean> <bean name="/users.htm" id="userController" class="com.wlp.spring.controller.UserController"> <property name="pointManager" ref="pointManager"/> </bean> <bean name="/pointincrease.htm" id="pointIncreaseController" class="com.wlp.spring.controller.IncreasePointsFormController"> <property name="sessionForm" value="true"/> <property name="pointManager" ref="pointManager"/> <property name="commandName" value="pointIncrease"/> <property name="commandClass" value="com.wlp.spring.bean.PointIncrease"/> <property name="formView" value="pointincrease"/> <property name="successView" value="users"/> </bean> <bean id="parameterMappingInterceptor" class="org.springframework.web.portlet.handler.ParameterMappingInterceptor" /> <bean id="portletModeParameterHandlerMapping" class="org.springframework.web.portlet.handler.PortletModeParameterHandlerMapping"> <property name="order" value="1" /> <property name="interceptors"> <list> <ref bean="parameterMappingInterceptor" /> </list> </property> <property name="portletModeParameterMap"> <map> <entry key="view"> <map> <entry key="pointincrease"> <ref bean="pointIncreaseController" /> </entry> <entry key="users"> <ref bean="userController" /> </entry> </map> </entry> </map> </property> </bean> <bean id="portletModeHandlerMapping" class="org.springframework.web.portlet.handler.PortletModeHandlerMapping"> <property name="order" value="2" /> <property name="portletModeMap"> <map> <entry key="view"> <ref bean="userController" /> </entry> </map> </property> </bean> </beans> The SpringPortletName-portlet.xml file is an application context file for your MVC portlet. It has a couple of bean definitions: viewController. At this point, remember that the viewController bean definition points to the com.ibm.developerworks.springmvc.ViewController.java class. portletModeHandlerMapping. As we discussed in the last section, whenever DispatcherPortlet gets a client request, it tries to find a suitable Controller class for handling that request. That is where PortletModeHandlerMapping comes into the picture. The PortletModeHandlerMapping class is a simple implementation of the HandlerMapping interface and is used by DispatcherPortlet to find a suitable Controller for every request. The PortletModeHandlerMapping class uses Portlet mode for the current request to find a suitable Controller class to use for handling the request. The portletModeMap property of portletModeHandlerMapping bean is the place where we map the Portlet mode name against the Controller class. In the sample code, we show that viewController is responsible for handling View mode requests. Developing UserController.java In the preceding section, you learned that the viewController bean is responsible for handling all the View mode requests. Your next step is to create the UserController.java class as shown below: public class UserController extends AbstractController { private PointManager pointManager; public void handleActionRequest(ActionRequest request, ActionResponse response) throws Exception { } public ModelAndView handleRenderRequest(RenderRequest request, RenderResponse response) throws ServletException, IOException { String now = (new java.util.Date()).toString(); Map<String, Object> myModel = new HashMap<String, Object>(); myModel.put("now", now); myModel.put("users", this.pointManager.getUsers()); return new ModelAndView("users", "model", myModel); } public void setPointManager(PointManager pointManager) { this.pointManager = pointManager; } } Every controller class in Spring Portlet MVC Framework must implement the org.springframework.web. portlet.mvc.Controller interface directly or indirectly. To make things easier, Spring Framework provides AbstractController class, which is the default implementation of the Controller interface. As a developer, you should always extend your controller from either AbstractController or one of its more specific subclasses. Any implementation of the Controller class should be reusable, thread-safe, and capable of handling multiple requests throughout the lifecycle of the portlet. In the sample code, we create the ViewController class by extending it from AbstractController. Because we don't want to do any action processing in the HelloSpringPortletMVC portlet, we override only the handleRenderRequest() method of AbstractController. Now, the only thing that HelloWorldPortletMVC should do is render the markup of View.jsp to the user when it receives a user request to do so. To do that, return the object of ModelAndView with a value of view equal to View. Developing web.xml According to Portlet Specification 1.0, every portlet application is also a Servlet Specification 2.3-compliant Web application, and it needs a Web application deployment descriptor (that is, web.xml). Let’s create the web.xml file in the /WEB-INF/ folder as shown in listing 4. Follow these steps: Open the existing web.xml file located at /WebContent/WEB-INF/web.xml. Replace the contents of this file with the code as shown below: <servlet> <servlet-name>ViewRendererServlet</servlet-name> <servlet-class>org.springframework.web.servlet.ViewRendererServlet</servlet-class> </servlet> <servlet-mapping> <servlet-name>ViewRendererServlet</servlet-name> <url-pattern>/WEB-INF/servlet/view</url-pattern> </servlet-mapping> <context-param> <param-name>contextConfigLocation</param-name> <param-value>/WEB-INF/applicationContext.xml</param-value> </context-param> <listener> <listener-class>org.springframework.web.context.ContextLoaderListener</listener-class> </listener> The web.xml file for the sample portlet declares two things: ViewRendererServlet. The ViewRendererServlet is the bridge servlet for portlet support. During the render phase, DispatcherPortlet wraps PortletRequest into ServletRequest and forwards control to ViewRendererServlet for actual rendering. This process allows Spring Portlet MVC Framework to use the same View infrastructure as that of its servlet version, that is, Spring Web MVC Framework. ContextLoaderListener. The ContextLoaderListener class takes care of loading Web application context at the time of the Web application startup. The Web application context is shared by all the portlets in the portlet application. In case of duplicate bean definition, the bean definition in the portlet application context takes precedence over the Web application context. The ContextLoader class tries to read the value of the contextConfigLocation Web context parameter to find out the location of the context file. If the contextConfigLocation parameter is not set, then it uses the default value, which is /WEB-INF/applicationContext.xml, to load the context file. The Portlet Controller interface requires two methods that handle the two phases of a portlet request: the action request and the render request. The action phase should be capable of handling an action request and the render phase should be capable of handling a render request and returning an appropriate model and view. While the Controller interface is quite abstract, Spring Portlet MVC offers a lot of controllers that already contain a lot of the functionality you might need – most of these are very similar to controllers from Spring Web MVC. The Controller interface just defines the most common functionality required of every controller - handling an action request, handling a render request, and returning a model and a view. How rendering works As you know, when the user tries to access a page with PointSystemPortletMVC portlet on it or when the user performs some action on any other portlet on that page or tries to refresh that page, a render request is sent to the PointSystemPortletMVC portlet. In the sample code, because DispatcherPortlet is the main portlet class, Weblogic Portal / Webcenter Portal calls its render() method and then the following sequence of events occurs: The render() method of DispatcherPortlet calls the doDispatch() method, which in turn calls the doRender() method. After the doRenderService() method gets control, first it tries to find out the locale of the request by calling the PortletRequest.getLocale() method. This locale is used while making all the locale-related decisions for choices such as which resource bundle should be loaded or which JSP should be displayed to the user based on the locale. After that, the doRenderService() method starts iterating through all the HandlerMapping classes configured for this portlet, calling their getHandler() method to identify the appropriate Controller for handling this request. In the sample code, we have configured only PortletModeHandlerMapping as a HandlerMapping class. The PortletModeHandlerMapping class reads the value of the current portlet mode, and based on that, it finds out, the Controller class that should be used to handle this request. In the sample code, ViewController is configured to handle the View mode request so that the PortletModeHandlerMapping class returns the object of ViewController. After the object of ViewController is returned, the doRenderService() method calls its handleRenderRequestInternal() method. Implementation of the handleRenderRequestInternal() method in ViewController.java is very simple. It logs a message saying that it got control, and then it creates an instance of ModelAndView with a value equal to View and returns it to DispatcherPortlet. After control returns to doRenderService(), the next task is to figure out how to render View. For that, DispatcherPortlet starts iterating through all the ViewResolvers configured in your portlet application, calling their resolveViewName() method. In the sample code we have configured only one ViewResolver, InternalResourceViewResolver. When its resolveViewName() method is called with viewName, it tries to add /WEB-INF/jsp as a prefix to the view name and to add JSP as a suffix. And it checks if /WEB-INF/jsp/View.jsp exists. If it does exist, it returns the object of JstlView wrapping View.jsp. After control is returned to the doRenderService() method, it creates the object PortletRequestDispatcher, which points to /WEB-INF/servlet/view – that is, ViewRendererServlet. Then it sets the object of JstlView in the request and dispatches the request to ViewRendererServlet. After ViewRendererServlet gets control, it reads the JstlView object from the request attribute and creates another RequestDispatcher pointing to the /WEB-INF/jsp/View.jsp URL and passes control to it for actual markup generation. The markup generated by View.jsp is returned to user. At this point, you may question the need for ViewRendererServlet. Why can't DispatcherPortlet directly forward control to View.jsp? Adding ViewRendererServlet in between allows Spring Portlet MVC Framework to reuse the existing View infrastructure. You may appreciate this more when we discuss how easy it is to integrate Apache Tiles Framework with your Spring Portlet MVC Framework. The attached project SpringPortlet.zip should be used to import the project in to your OEPE Workspace. SpringPortlet_Jars.zip contains jar files required for the application. Project is written on Spring 2.5. The same JSR 168 portlet should work on Webcenter Portal as well. Downloads: Download WeblogicPotal Project which consists of Spring Portlet. Download Spring Jars In-addition to above you need to download Spring.jar (Spring2.5)

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Oracle WebCenter: The Best of the Best

- by kellsey.ruppel(at)oracle.com

You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture. Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future. Each of the development teams still maintain their existing products to support the current customers, but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers. In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information. And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release. While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products. In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform. Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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WebCenter Customer Spotlight: Los Angeles Department of Water and Power

- by me

Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles. Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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WebCenter Spaces 11g - UI Customization

- by john.brunswick

When developing on top of a portal platform to support an intranet or extranet, a portion of the development time is spent adjusting the out-of-box user templates to adjust the look and feel of the platform for your organization. Generally your deployment will not need to look like anything like the sites posted on http://cssremix.com/ or http://www.webcreme.com/, but will meet business needs by adjusting basic elements like navigation, color palate and logo placement. After spending some time doing custom UI development with WebCenter Spaces 11G I have gathered a few tips that I hope can help to speed anyone's efforts to quickly "skin" a WebCenter Spaces deployment. A detailed white paper was released that outlines a technique to quickly update the UI during runtime - http://www.oracle.com/technology/products/webcenter/pdf/owcs_r11120_cust_skins_runtime_wp.pdf. Customizing at "runtime" means using CSS and images to adjust the page layout and feel, which when creatively done can change the pages drastically. WebCenter also allows for detailed templates to manage the placement of major page elements like menus, sidebar, etc, but by adjusting only images and CSS we can end up with something like the custom solution shown below. view large image Let's dive right in and take a look at some tools to make our efforts more efficient.

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Oracle OpenWorld Preview: Oracle WebCenter Sessions You Won’t Want to Miss

- by Christie Flanagan

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The beginning of Oracle OpenWorld is only a few short days away. This week on the WebCenter blog, we’ll focus in on the sessions you definitely don’t want to miss while you’re in San Francisco next week. Monday, October 1 will be a day focused on strategy. Here are the sessions you want to add to your calendar: CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Monday, Oct 1, 10:45 AM - 11:45 AM - Moscone West – 3001 Start things off with Oracle WebCenter’s Christian Finn, Senior Director of Evangelism and Roel Stalman, VP of Product Management to learn more about the Oracle WebCenter strategy, and to understand where Oracle is taking the platform to help companies engage, customers, empower employees, and enable partners. This session will also feature Richard Backx, Business IT Architect/Consultant, for the Dutch telecom, KPN. Richard has played a key role in the roll-out of WebCenter products for KPN’s multibrand portals with a specific focus on creating the best customer journey platform for all the company’s digital channels. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! Dig deeper into WebCenter’s strategy for its ECM, portal, web experience management and social collaboration in the following sessions: CON8270 - Oracle WebCenter Content Strategy and Vision Monday, Oct 1, 12:15 PM - 1:15 PM - Moscone West – 3001 Oracle WebCenter Content provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. CON8269 - Oracle WebCenter Sites Strategy and Vision Monday, Oct 1, 1:45 PM - 2:45 PM - Moscone West - 3009 Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. CON8271 - Oracle WebCenter Portal Strategy and Vision Monday, Oct 1, 3:15 PM - 4:15 PM - Moscone West - 3001 To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from Oracle WebCenter Portal customers like the Los Angeles Department of Water and Power, extend the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. CON8272 - Oracle Social Network Strategy and Vision Monday, Oct 1, 4:45 PM - 5:45 PM - Moscone West - 3001 One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.Attention WebCenter Customers: Last Day to RSVP for WebCenter Customer Appreciation Reception Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite Oracle WebCenter customers to a private cocktail reception at one of San Francisco's finest hotels. Please join us and fellow Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception. Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you! RSVP today.

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WebCenter .NET Accelerator - Microsoft SharePoint Data via WSRP

- by john.brunswick

Platforms in the enterprise will never be homogeneous. As much as any vendor would enjoy having their single development or application technology be exclusively adopted by customers, too much legacy, time, education, innovation and vertical business needs exist to make using a single platform practical. JAVA and .NET are the two industry application platform heavyweights and more often than not, business users are leveraging various systems in their day to day activities that incorporate applications developed on top of both platforms. BEA Systems acquired Plumtree Software to complete their "liquid" view of data, stressing that regardless of a particular source system heterogeneous data could interoperate at not only through layers that allowed for data aggregation, but also at the "glass" or UI layer. The technical components that allowed the integration at the glass thrive today at Oracle, helping WebCenter to provide a rich composite application framework. Oracle Ensemble and the Oracle .NET Application Accelerator allow WebCenter to consume and interact with the UI layers provided by .NET applications and a series of other technologies. The beauty of the .NET accelerator is that it can consume any .NET application and act as a Web Services for Remote Portlets (WSRP) producer. I recently had a chance to leverage the .NET accelerator to expose a ASP .NET 2.0 (C#) application in the WebCenter UI (pictured above) and wanted to share a few tips to help others get started with similar integrations. I was using two virtual machines for the exercise - one with Windows Server 2003, running SharePoint and the other running WebCenter Spaces 11g. For my sample application data I ended up using SharePoint 2007 lists and calendars (MOSS 2007) to supply results using a .NET API for SharePoint.

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WebCenter 11g UI Examples

- by john.brunswick

Anyone interested in learning more manipulating the WebCenter UI should definitely stop by John Sim's blog. He has produced an excellent set of UI examples and details around how he achieved them. Definitely stay tuned to see what else John produces! WebCenter UI Customization Examples

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Configuring the iPlanet as web tier for Oracle WebCenter Content (UCM)

- by Adao Junior

If you are looking for configure the iPlanet as Web server/proxy to use with the Oracle WebCenter Content, you probably won’t found an specific documentation for that or will found some old complex notes related to the old 10gR3. This post will help you out with few simple steps. That’s the diagram of the test scenario, considering that you will deploy in production in an cluster environment. First you need the software, for our scenario you will need: - Oracle iPlanet Web Server 7.0.15+ (Installed) - Oracle WebCenter Content 11gR1 PS5 (Installed) - Oracle WebLogic Web Server Plugins 11g (1.1) - Supported JDK (Using Oracle Java JDK 7u4 for the test) - Certified Client OS - Certified Server OS (Using Oracle Solaris 11 for the test) - Certified Database (Using Oracle Database 11.2.0.3 for the test) Then the configuration: - Download the latest plugin: http://www.oracle.com/technetwork/middleware/ias/downloads/wls-plugins-096117.html - Extract the WLSPlugin11g-iPlanet7.0 in some folder, like <iPlanet_Home>/plugins/wls11 - Include the plugin reference to the magnus.conf: If Unix (Solaris or Linux), include the line: Init fn="load-modules" shlib="/apps/oracle/WebServer7/plugins/wls11/lib/mod_wl.so" If Windows, Include the line: Init fn="load-modules" shlib="D:\\oracle\\WebServer7\\plugins\\wls11\\lib\\mod_wl.dll" - Include the proxy reference to the obj.conf of each instance: <Object name="weblogic" ppath="*/cs/*"> Service fn="wl-proxy" WebLogicCluster="wcc-node1:16201,wcc-node2:16202, wcc-node3:16203" </Object> <Object name="weblogic" ppath="*/_dav/*"> Service fn="wl-proxy" WebLogicCluster="wcc-node1:16201,wcc-node2:16202, wcc-node3:16203" </Object> <Object name="weblogic" ppath="*/_ocsh/*"> Service fn="wl-proxy" WebLogicCluster="wcc-node1:16201,wcc-node2:16202, wcc-node3:16203" </Object> <Object name="weblogic" ppath="*/adfAuthentication/*"> Service fn="wl-proxy" WebLogicCluster="wcc-node1:16201,wcc-node2:16202, wcc-node3:16203" </Object> If you are using an single node setup, change the Service fn=…. line to something like: Service fn="wl-proxy" WebLogicHost=<wcc-server> WebLogicPort=16200 With these configurations, your should have the WebCenter Content UI working with the iPlanet, test it. [http://<web-server>/cs/] With the UI working, the last step is to configure the WebDav: - Go to the iPlanet Admin Console (usually https://<web-server>:8989) - Go to Configurations >> [instance] >> Virtual Servers >> [Virtual Server] >> WebDAV: - Click New - Populate the URI with /cs/idcplg/webdav: - Select “Anyone (No Authentication)”, the wc Content will take care of the security: This will allow you to use the WebDav feature and the Desktop Integration Suite, including double-byte characters. Anothers iPlanet tunes could be done, I can cover in the next post related to the iPlanet. Cross-posted on the ContentrA.com Blog Related posts: - Using a Web Proxy Server with WebCenter Family

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INVITATION: WEBCENTER IMPLEMENTATION SPECIALIST EXAM PREPARATION WEBCASTS

- by mseika

Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus.NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Date Topic Speaker Web Call Details Intercall Details December 14th WebCenter Content Refresh Course Markus Neubauer, Silbury WebCenter Content Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249533/1412 Date Topic Speaker Web Call Details Intercall Details January 10th WebCenter Portal Refresh Course Yannick Ongena, InfoMentum WebCenter Portal Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249375/1001 Date Topic Speaker Web Call Details Intercall Details February 22nd WebCenter Content Refresh Course Markus Neubauer, Silbury WebCenter Content Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249541/2202 Date Topic Speaker Web Call Details Intercall Details March 13th WebCenter Portal Refresh Course Yannick Ongena, InfoMentum WebCenter Portal Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249549/1303 Local dial-in numbers can be found here . Next Steps: After the Webcast you will receive the Training material and FREE Vouchers to book and take the: Oracle ECM 11g Certified Implementation Specialist EXAM Oracle WebCenter 11g Essentials EXAM Booking with Voucher can be done on www.pearsonvue.com. Note: FREE Vouchers will be send after attending the webcast.

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?Portal Content Personalization

- by john.brunswick

To make the most effective use of a portal and content management platform, personalization is a critical component of delivering the most value to end users. Regardless of what type of constituents you may be serving, content relevance is critical to support business goals like self-service, communication within a geographically distributed organization, lead generation and customer loyalty effectively. This especially holds true when serving external parties, as they generally have a lower threshold for digging through your site to locate a particular item of interest and are apt to leave or dial a helpdesk if their efforts cannot locate the relevant information. Optimal delivery of content can be achieved through a variety of methods, but it is generally a blend of security and filtering via meta data that can drive the most return with the least amount of upfront effort and ongoing upkeep. In a portal environment various platform components have their strong suits and by combining the capabilities of enterprise portal and content platforms much of the groundwork for personalization can be achieved in a configuration-based manner. In our discussion we will cover terminology and concepts, example scenarios and technical implementation strategies to help showcase how personalization of content can be achieved within a portal from a technical and strategic standpoint. Read on to better understand the chart below and the components at our disposal to personalize content delivery. Read on... click here to view a full size chart

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Partitioned Repository for WebCenter Content using Oracle Database 11g

- by Adao Junior

One of the biggest challenges for content management solutions is related to the storage management due the high volumes of the unstoppable growing of information. Even if you have storage appliances and a lot of terabytes, thinks like backup, compression, deduplication, storage relocation, encryption, availability could be a nightmare. One standard option that you have with the Oracle WebCenter Content is to store data to the database. And the Oracle Database allows you leverage features like compression, deduplication, encryption and seamless backup. But with a huge volume, the challenge is passed to the DBA to keep the WebCenter Content Database up and running. One solution is the use of DB partitions for your content repository, but what are the implications of this? Can I fit this with my business requirements? Well, yes. It’s up to you how you will manage that, you just need a good plan. During you “storage brainstorm plan” take in your mind what you need, such as storage petabytes of documents? You need everything on-line? There’s a way to logically separate the “good content” from the “legacy content”? The first thing that comes to my mind is to use the creation date of the document, but you need to remember that this document could receive a lot of revisions and maybe you can consider the revision creation date. Your plan can have also complex rules like per Document Type or per a custom metadata like department or an hybrid per date, per DocType and an specific virtual folder. Extrapolation the use, you can have your repository distributed in different servers, different disks, different disk types (Such as ssds, sas, sata, tape,…), separated accordingly your business requirements, separating the “hot” content from the legacy and easily matching your compliance requirements. If you think to use by revision, the simple way is to consider the dId, that is the sequential unique id for every content created using the WebCenter Content or the dLastModified that is the date field of the FileStorage table that contains the date of inclusion of the content to the DB Table using SecureFiles. Using the scenario of partitioned repository using an hierarchical separation by date, we will transform the FileStorage table in an partitioned table using “Partition by Range” of the dLastModified column (You can use the dId or a join with other tables for other metadata such as dDocType, Security, etc…). The test scenario bellow covers: Previous existent data on the JDBC Storage to be migrated to the new partitioned JDBC Storage Partition by Date Automatically generation of new partitions based on a pre-defined interval (Available only with Oracle Database 11g+) Deduplication and Compression for legacy data Oracle WebCenter Content 11g PS5 (Could present some customizations that do not affect the test scenario) For the test case you need some data stored using JDBC Storage to be the “legacy” data. If you do not have done before, just create an Storage rule pointed to the JDBC Storage: Enable the metadata StorageRule in the UI and upload some documents using this rule. For this test case you can run using the schema owner or an dba user. We will use the schema owner TESTS_OCS. I can’t forgot to tell that this is just a test and you should do a proper backup of your environment. When you use the schema owner, you need some privileges, using the dba user grant the privileges needed: REM Grant privileges required for online redefinition. GRANT EXECUTE ON DBMS_REDEFINITION TO TESTS_OCS; GRANT ALTER ANY TABLE TO TESTS_OCS; GRANT DROP ANY TABLE TO TESTS_OCS; GRANT LOCK ANY TABLE TO TESTS_OCS; GRANT CREATE ANY TABLE TO TESTS_OCS; GRANT SELECT ANY TABLE TO TESTS_OCS; REM Privileges required to perform cloning of dependent objects. GRANT CREATE ANY TRIGGER TO TESTS_OCS; GRANT CREATE ANY INDEX TO TESTS_OCS; In our test scenario we will separate the content as Legacy, Day1, Day2, Day3 and Future. This last one will partitioned automatically using 3 tablespaces in a round robin mode. In a real scenario the partition rule could be per month, per year or any rule that you choose. Table spaces for the test scenario: CREATE TABLESPACE TESTS_OCS_PART_LEGACY DATAFILE 'tests_ocs_part_legacy.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY1 DATAFILE 'tests_ocs_part_day1.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY2 DATAFILE 'tests_ocs_part_day2.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY3 DATAFILE 'tests_ocs_part_day3.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_A 'tests_ocs_part_round_robin_a.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_B 'tests_ocs_part_round_robin_b.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_C 'tests_ocs_part_round_robin_c.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; Before start, gather optimizer statistics on the actual FileStorage table: EXEC DBMS_STATS.GATHER_TABLE_STATS(USER, 'FileStorage', cascade => TRUE); Now check if is possible execute the redefinition process: EXEC DBMS_REDEFINITION.CAN_REDEF_TABLE('TESTS_OCS', 'FileStorage',DBMS_REDEFINITION.CONS_USE_PK); If no errors messages, you are good to go. Create a Partitioned Interim FileStorage table. You need to create a new table with the partition information to act as an interim table: CREATE TABLE FILESTORAGE_Part ( DID NUMBER(*,0) NOT NULL ENABLE, DRENDITIONID VARCHAR2(30 CHAR) NOT NULL ENABLE, DLASTMODIFIED TIMESTAMP (6), DFILESIZE NUMBER(*,0), DISDELETED VARCHAR2(1 CHAR), BFILEDATA BLOB ) LOB (BFILEDATA) STORE AS SECUREFILE ( ENABLE STORAGE IN ROW NOCACHE LOGGING KEEP_DUPLICATES NOCOMPRESS ) PARTITION BY RANGE (DLASTMODIFIED) INTERVAL (NUMTODSINTERVAL(1,'DAY')) STORE IN (TESTS_OCS_PART_ROUND_ROBIN_A, TESTS_OCS_PART_ROUND_ROBIN_B, TESTS_OCS_PART_ROUND_ROBIN_C) ( PARTITION FILESTORAGE_PART_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_LEGACY LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_LEGACY RETENTION NONE DEDUPLICATE COMPRESS HIGH ), PARTITION FILESTORAGE_PART_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY1 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY1 RETENTION AUTO KEEP_DUPLICATES COMPRESS ), PARTITION FILESTORAGE_PART_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY2 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY2 RETENTION AUTO KEEP_DUPLICATES NOCOMPRESS ), PARTITION FILESTORAGE_PART_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY3 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY3 RETENTION AUTO KEEP_DUPLICATES NOCOMPRESS ) ); After the creation you should see your partitions defined. Note that only the fixed range partitions have been created, none of the interval partition have been created. Start the redefinition process: BEGIN DBMS_REDEFINITION.START_REDEF_TABLE( uname => 'TESTS_OCS' ,orig_table => 'FileStorage' ,int_table => 'FileStorage_PART' ,col_mapping => NULL ,options_flag => DBMS_REDEFINITION.CONS_USE_PK ); END; This operation can take some time to complete, depending how many contents that you have and on the size of the table. Using the DBA user you can check the progress with this command: SELECT * FROM v$sesstat WHERE sid = 1; Copy dependent objects: DECLARE redefinition_errors PLS_INTEGER := 0; BEGIN DBMS_REDEFINITION.COPY_TABLE_DEPENDENTS( uname => 'TESTS_OCS' ,orig_table => 'FileStorage' ,int_table => 'FileStorage_PART' ,copy_indexes => DBMS_REDEFINITION.CONS_ORIG_PARAMS ,copy_triggers => TRUE ,copy_constraints => TRUE ,copy_privileges => TRUE ,ignore_errors => TRUE ,num_errors => redefinition_errors ,copy_statistics => FALSE ,copy_mvlog => FALSE ); IF (redefinition_errors > 0) THEN DBMS_OUTPUT.PUT_LINE('>>> FileStorage to FileStorage_PART temp copy Errors: ' || TO_CHAR(redefinition_errors)); END IF; END; With the DBA user, verify that there's no errors: SELECT object_name, base_table_name, ddl_txt FROM DBA_REDEFINITION_ERRORS; *Note that will show 2 lines related to the constrains, this is expected. Synchronize the interim table FileStorage_PART: BEGIN DBMS_REDEFINITION.SYNC_INTERIM_TABLE( uname => 'TESTS_OCS', orig_table => 'FileStorage', int_table => 'FileStorage_PART'); END; Gather statistics on the new table: EXEC DBMS_STATS.GATHER_TABLE_STATS(USER, 'FileStorage_PART', cascade => TRUE); Complete the redefinition: BEGIN DBMS_REDEFINITION.FINISH_REDEF_TABLE( uname => 'TESTS_OCS', orig_table => 'FileStorage', int_table => 'FileStorage_PART'); END; During the execution the FileStorage table is locked in exclusive mode until finish the operation. After the last command the FileStorage table is partitioned. If you have contents out of the range partition, you should see the new partitions created automatically, not generating an error if you “forgot” to create all the future ranges. You will see something like: You now can drop the FileStorage_PART table: border-bottom-width: 1px; border-bottom-style: solid; text-align: left; border-left-color: silver; border-left-width: 1px; border-left-style: solid; padding-bottom: 4px; line-height: 12pt; background-color: #f4f4f4; margin-top: 20px; margin-right: 0px; margin-bottom: 10px; margin-left: 0px; padding-left: 4px; width: 97.5%; padding-right: 4px; font-family: 'Courier New', Courier, monospace; direction: ltr; max-height: 200px; font-size: 8pt; overflow-x: auto; overflow-y: auto; border-top-color: silver; border-top-width: 1px; border-top-style: solid; cursor: text; border-right-color: silver; border-right-width: 1px; border-right-style: solid; padding-top: 4px; " id="codeSnippetWrapper"> DROP TABLE FileStorage_PART PURGE; To check the FileStorage table is valid and is partitioned, use the command: SELECT num_rows,partitioned FROM user_tables WHERE table_name = 'FILESTORAGE'; You can list the contents of the FileStorage table in a specific partition, per example: SELECT * FROM FileStorage PARTITION (FILESTORAGE_PART_LEGACY) Some useful commands that you can use to check the partitions, note that you need to run using a DBA user: SELECT * FROM DBA_TAB_PARTITIONS WHERE table_name = 'FILESTORAGE'; SELECT * FROM DBA_TABLESPACES WHERE tablespace_name like 'TESTS_OCS%'; After the redefinition process complete you have a new FileStorage table storing all content that has the Storage rule pointed to the JDBC Storage and partitioned using the rule set during the creation of the temporary interim FileStorage_PART table. At this point you can test the WebCenter Content downloading the documents (Original and Renditions). Note that the content could be already in the cache area, take a look in the weblayout directory to see if a file with the same id is there, then click on the web rendition of your test file and see if have created the file and you can open, this means that is all working. The redefinition process can be repeated many times, this allow you test what the better layout, over and over again. Now some interesting maintenance actions related to the partitions: Make an tablespace read only. No issues viewing, the WebCenter Content do not alter the revisions When try to delete an content that is part of an read only tablespace, an error will occurs and the document will not be deleted The only way to prevent errors today is creating an custom component that checks the partitions and if you have an document in an “Read Only” repository, execute the deletion process of the metadata and mark the document to be deleted on the next db maintenance, like a new redefinition. Take an tablespace off-line for archiving purposes or any other reason. When you try open an document that is included in this tablespace will receive an error that was unable to retrieve the content, but the others online tablespaces are not affected. Same behavior when deleting documents. Again, an custom component is the solution. If you have an document “out of range”, the component can show an message that the repository for that document is offline. This can be extended to a option to the user to request to put online again. Moving some legacy content to an offline repository (table) using the Exchange option to move the content from one partition to a empty nonpartitioned table like FileStorage_LEGACY. Note that this option will remove the registers from the FileStorage and will not be able to open the stored content. You always need to keep in mind the indexes and constrains. An redefinition separating the original content (vault) from the renditions and separate by date ate the same time. This could be an option for DAM environments that want to have an special place for the renditions and put the original files in a storage with less performance. The process will be the same, you just need to change the script of the interim table to use composite partitioning. Will be something like: CREATE TABLE FILESTORAGE_RenditionPart ( DID NUMBER(*,0) NOT NULL ENABLE, DRENDITIONID VARCHAR2(30 CHAR) NOT NULL ENABLE, DLASTMODIFIED TIMESTAMP (6), DFILESIZE NUMBER(*,0), DISDELETED VARCHAR2(1 CHAR), BFILEDATA BLOB ) LOB (BFILEDATA) STORE AS SECUREFILE ( ENABLE STORAGE IN ROW NOCACHE LOGGING KEEP_DUPLICATES NOCOMPRESS ) PARTITION BY LIST (DRENDITIONID) SUBPARTITION BY RANGE (DLASTMODIFIED) ( PARTITION Vault VALUES ('primaryFile') ( SUBPARTITION FILESTORAGE_VAULT_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_FUTURE VALUES LESS THAN (MAXVALUE) ) ,PARTITION WebLayout VALUES ('webViewableFile') ( SUBPARTITION FILESTORAGE_WEBLAYOUT_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_FUTURE VALUES LESS THAN (MAXVALUE) ) ,PARTITION Special VALUES ('Special') ( SUBPARTITION FILESTORAGE_SPECIAL_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_FUTURE VALUES LESS THAN (MAXVALUE) ) )ENABLE ROW MOVEMENT; The next post related to partitioned repository will come with an sample component to handle the possible exceptions when you need to take off line an tablespace/partition or move to another place. Also, we can include some integration to the Retention Management and Records Management. Another subject related to partitioning is the ability to create an FileStore Provider pointed to a different database, raising the level of the distributed storage vs. performance. Let us know if this is important to you or you have an use case not listed, leave a comment. Cross-posted on the blog.ContentrA.com

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Oracle WebCenter Sites 11gR1 ???????????????????

- by Satoshi Nakane

????ePub???mobi???WebLogic Server 12c???????????????????????????Oracle WebCenter Sites 11gR1??????????????????????? Oracle WebCenter Sites Documentationhttp://www.oracle.com/technetwork/jp/middleware/webcenter/sites/documentation/index.html OTN ?????? Middleware > WebCenter > WebCenter Sites ????????????????????????????????????? Oracle WebCenter Sites 11g Release 1 (11.1.1.6.0) ? View Library ?????????WebCenter Sites 11gR1 ????????????????????????????????????????????????????????????????????????? ?Oracle WebCenter Sites 11gR1 ????????????? ???FatWire ??????????? Oracle FatWire Documentation ? View Library ????????????????????????????????????????

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FrameworkFolders support for WebCenter Portal

- by Justin Paul-Oracle

Oracle WebCenter Content Server includes components that provide a hierarchical folder interface, similar to a conventional file system, for organizing and managing some or all of the content in the repository. We used Contribution Folders (folders_g) which is being replaced by the new Folders (FrameworkFolders) component. The newer FrameworkFolders component fixes a number of limitations that folders_g had and adds a ton of new features. If you have played with the WebCenter Content mobile app, you will notice that it uses FrameworkFolders too. WebCenter Portal requires the use of the folders_g component. Given the fact that folders_g and FrameworkFolders component do not go well together and must never be enabled together on any system, you could never use the new features if you planned to use integrate Content with Portal. I still remember presenting a demo with a colleague for a client and he was showing off the mobile capabilities in Portal (which are pretty impressive by the way) and was getting all the glory; while I was sitting back wanting to show off the Content app but could not (no FrameworkFolders). Not any more; Oracle has released bundle patches for both WebCenter Content and Portal in April 2014 which bring home the support for FrameworkFolders. These patches will bring these products to version 11.1.1.8.3. You can enable support for FrameworkFolders on new Content and Portal installations where the folders_g component has never been enabled using the following patches: Download and apply the WebCenter Content MLR03 patch 18088049. Download and apply the WebCenter Portal BP3 patch 18085041. Download and apply the WebCenterConfigure component patch 18387955. Before applying this patch on the Content Server ensure that WebCenter Content MLR03 patch 18088049 has already been applied. You can find detailed instructions on how to enable FrameworkFolders support in the Oracle® Fusion Middleware Installation Guide for Oracle WebCenter Portal 11g Release 1 (11.1.1.8.3). There may be another bundle patches release (version 11.1.1.8.4) for many FMW products (including WebCenter Portal) in July 2014 which could further enhance the FrameworkFolders support.

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26 Days: Countdown to Oracle OpenWorld 2012

- by Michael Snow

Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions. That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links: Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!! Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way. CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses. --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶ ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

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Portal And Content - Content Integration - Best Practices

- by Stefan Krantz

Lately we have seen an increase in projects that have failed to either get user friendly content integration or non satisfactory performance. Our intention is to mitigate any knowledge gap that our previous post might have left you with, therefore this post will repeat some recommendation or reference back to old useful post. Moreover this post will help you understand ground up how to design, architect and implement business enabled, responsive and performing portals with complex requirements on business centric information publishing. Design the Information Model The key to successful portal deployments is Information modeling, it's a key task to understand the use case you designing for, therefore I have designed a set of question you need to ask yourself or your customer: Question: Who will own the content, IT or Business? Answer: BusinessQuestion: Who will publish the content, IT or Business? Answer: BusinessQuestion: Will there be multiple publishers? Answer: YesQuestion: Are the publishers computer scientist?Answer: NoQuestion: How often do the information changes, daily, weekly, monthly?Answer: Daily, weekly If your answers to the questions matches at least 2, we strongly recommend you design your content with following principles: Divide your pages in to logical sections, where each section is marked with its purpose Assign capabilities to each section, does it contain text, images, formatting and/or is it static and is populated through other contextual information Select editor/design element type WYSIWYG - Rich Text Plain Text - non-format text Image - Image object Static List - static list of formatted informationDynamic Data List - assembled information from multiple data files through CMIS query The result of such design map could look like following below examples: Based on the outcome of the required elements in the design column 3 from the left you will now simply design a data model in WebCenter Content - Site Studio by creating a Region Definition structure matching your design requirements.For more information on how to create a Region definition see following post: Region Definition Post - note see instruction 7 for details. Each region definition can now be used to instantiate data files, a data file will hold the actual data for each element in the region definition. Another way you can see this is to compare the region definition as an extension to the metadata model in WebCenter Content for each data file item. Design content templates With a solid dependable information model we can now proceed to template creation and page design, in this phase focuses on how to place the content sections from the region definition on the page via a Content Presenter template. Remember by creating content presenter templates you will leverage the latest and most integrated technology WebCenter has to offer. This phase is much easier since the you already have the information model and design wire-frames to base the logic on, however there is still few considerations to pay attention to: Base the template on ADF and make only necessary exceptions to markup when required Leverage ADF design components for Tabs, Accordions and other similar components, this way the design in the content published areas will comply with other design areas based on custom ADF taskflows There is no performance impact when using meta data or region definition based data All data access regardless of type, metadata or xml data it can be accessed via the Content Presenter - Node. See below for applied examples on how to access data Access metadata property from Document - #{node.propertyMap['myProp'].value}myProp in this example can be for instance (dDocName, dDocTitle, xComments or any other available metadata) Access element data from data file xml - #{node.propertyMap['[Region Definition Name]:[Element name]'].asTextHtml}Region Definition Name is the expect region definition that the current data file is instantiatingElement name is the element value you like to grab from the data file I recommend you read following useful post on content template topic:CMIS queries and template creation - note see instruction 9 for detailsStatic List template rendering For more information on templates:Single Item Content TemplateMulti Item Content TemplateExpression Language Internationalization Considerations When integrating content assets via content presenter you by now probably understand that the content item/data file is wired to the page, what is also pretty common at this stage is that the content item/data file only support one language since its not practical or business friendly to mix that into a complex structure. Therefore you will be left with a very common dilemma that you will have to either build a complete new portal for each locale, which is not an good option! However with little bit of information modeling and clear naming convention this can be addressed. Basically you can simply make sure that all content item/data file are named with a predictable naming convention like "Content1_EN" for the English rendition and "Content1_ES" for the Spanish rendition. This way through simple none complex customizations you will be able to dynamically switch the actual content item/data file just before rendering. By following proposed approach above you not only enable a simple mechanism for internationalized content you also preserve the functionality in the content presenter to support business accessible run-time publishing of information on existing and new pages. I recommend you read following useful post on Internationalization topics:Internationalize with Content Presenter Integrate with Review & Approval processes Today the Review and approval functionality and configuration is based out of WebCenter Content - Criteria Workflows. Criteria Workflows uses the metadata of the checked in document to evaluate if the document is under any review/approval process. So for instance if a Criteria Workflow is configured to force any documents with Version = "2" or "higher" and Content Type is "Instructions", any matching content item version on check in will now enter the workflow before getting released for general access. Few things to consider when configuring Criteria Workflows: Make sure to not trigger on version one for Content Items that are Data Files - if you trigger on version 1 you will not only approve an empty document you will also have a content presenter pointing to a none existing document - since the document will only be available after successful completion of the workflow Approval workflows sometimes requires more complex criteria, the recommendation if that is the case is that the meta data triggering such criteria is automatically populated, this can be achieved through many approaches including Content Profiles Criteria workflows are configured and managed in WebCenter Content Administration Applets where you can configure one or more workflows. When you configured Criteria workflows the Content Presenter will support the editors with the approval process directly inline in the "Contribution mode" of the portal. In addition to approve/reject and details of the task, the content presenter natively support the user to view the current and future version of the change he/she is approving. See below for example: Architectural recommendation To support review&approval processes - minimize the amount of data files per page Each CMIS query can consume significant time depending on the complexity of the query - minimize the amount of CMIS queries per page Use Content Presenter Templates based on ADF - this way you minimize the design considerations and optimize the usage of caching Implement the page in as few Data files as possible - simplifies publishing process, increases performance and simplifies release process Named data file (node) or list of named nodes when integrating to pages increases performance vs. querying for data Named data file (node) or list of named nodes when integrating to pages enables business centric page creation and publishing and reduces the need for IT department interaction Summary Just because one architectural decision solves a business problem it doesn't mean its the right one, when designing portals all architecture has to be in harmony and not impacting each other. For instance the most technical complex solution is not always the best since it will most likely defeat the business accessibility, performance or both, therefore the best approach is to first design for simplicity that even a non-technical user can operate, after that consider the performance impact and final look at the technology challenges these brings and workaround them first with out-of-the-box features, after that design and develop functions to complement the short comings.

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Gathering statistics for an Oracle WebCenter Content Database

- by Nicolas Montoya

Have you ever heard: "My Oracle WebCenter Content instance is running slow. I checked the memory and CPU usage of the application server and it has plenty of resources. What could be going wrong?An Oracle WebCenter Content instance runs on an application server and relies on a database server on the back end. If your application server tier is running fine, chances are that your database server tier may host the root of the problem. While many things could cause performance problems, on active Enterprise Content Management systems, keeping database statistics updated is extremely important.The Oracle Database have a set of built-in optimizer utilities that can help make database queries more efficient. It is strongly recommended to update or re-create the statistics about the physical characteristics of a table and the associated indexes in order to maximize the efficiency of optimizers. These physical characteristics include: Number of records Number of pages Average record length The frequency with which you need to update statistics depends on how quickly the data is changing. Typically, statistics should be updated when the number of new items since the last update is greater than ten percent of the number of items when the statistics were last updated. If a large amount of documents are being added or removed from the system, the a post step should be added to gather statistics upon completion of this massive data change. In some cases, you may need to collect statistics in the middle of the data processing to expedite its execution. These proceses include but are not limited to: data migration, bootstrapping of a new system, records management disposition processing (typically at the end of the calendar year), etc. A DOCUMENTS table with a ten million rows will often generate a very different plan than a table with just a thousand.A quick check of the statistics for the WebCenter Content (WCC) Database could be performed via the below query:SELECT OWNER, TABLE_NAME, NUM_ROWS, BLOCKS, AVG_ROW_LEN,TO_CHAR(LAST_ANALYZED, 'MM/DD/YYYY HH24:MI:SS')FROM DBA_TABLESWHERE TABLE_NAME='DOCUMENTS';OWNER TABLE_NAME NUM_ROWS------------------------------ ------------------------------ ---------- BLOCKS AVG_ROW_LEN TO_CHAR(LAST_ANALYZ---------- ----------- -------------------ATEAM_OCS DOCUMENTS 4172 46 61 04/06/2012 11:17:51This output will return not only the date when the WCC table DOCUMENTS was last analyzed, but also it will return the <DATABASE SCHEMA OWNER> for this table in the form of <PREFIX>_OCS.This database username could later on be used to check on other objects owned by the WCC <DATABASE SCHEMA OWNER> as shown below:SELECT OWNER, TABLE_NAME, NUM_ROWS, BLOCKS, AVG_ROW_LEN,TO_CHAR(LAST_ANALYZED, 'MM/DD/YYYY HH24:MI:SS')FROM DBA_TABLESWHERE OWNER='ATEAM_OCS'ORDER BY NUM_ROWS ASC;...OWNER TABLE_NAME NUM_ROWS------------------------------ ------------------------------ ---------- BLOCKS AVG_ROW_LEN TO_CHAR(LAST_ANALYZ---------- ----------- -------------------ATEAM_OCS REVISIONS 2051 46 141 04/09/2012 22:00:22ATEAM_OCS DOCUMENTS 4172 46 61 04/06/2012 11:17:51ATEAM_OCS ARCHIVEHISTORY 4908 244 218 04/06/2012 11:17:49OWNER TABLE_NAME NUM_ROWS------------------------------ ------------------------------ ---------- BLOCKS AVG_ROW_LEN TO_CHAR(LAST_ANALYZ---------- ----------- -------------------ATEAM_OCS DOCUMENTHISTORY 5865 110 72 04/06/2012 11:17:50ATEAM_OCS SCHEDULEDJOBSHISTORY 10131 244 131 04/06/2012 11:17:54ATEAM_OCS SCTACCESSLOG 10204 496 268 04/06/2012 11:17:54...The Oracle Database allows to collect statistics of many different kinds as an aid to improving performance. The DBMS_STATS package is concerned with optimizer statistics only. The database sets automatic statistics collection of this kind on by default, DBMS_STATS package is intended for only specialized cases.The following subprograms gather certain classes of optimizer statistics:GATHER_DATABASE_STATS Procedures GATHER_DICTIONARY_STATS Procedure GATHER_FIXED_OBJECTS_STATS Procedure GATHER_INDEX_STATS Procedure GATHER_SCHEMA_STATS Procedures GATHER_SYSTEM_STATS Procedure GATHER_TABLE_STATS ProcedureThe DBMS_STATS.GATHER_SCHEMA_STATS PL/SQL Procedure gathers statistics for all objects in a schema.DBMS_STATS.GATHER_SCHEMA_STATS ( ownname VARCHAR2, estimate_percent NUMBER DEFAULT to_estimate_percent_type (get_param('ESTIMATE_PERCENT')), block_sample BOOLEAN DEFAULT FALSE, method_opt VARCHAR2 DEFAULT get_param('METHOD_OPT'), degree NUMBER DEFAULT to_degree_type(get_param('DEGREE')), granularity VARCHAR2 DEFAULT GET_PARAM('GRANULARITY'), cascade BOOLEAN DEFAULT to_cascade_type(get_param('CASCADE')), stattab VARCHAR2 DEFAULT NULL, statid VARCHAR2 DEFAULT NULL, options VARCHAR2 DEFAULT 'GATHER', objlist OUT ObjectTab, statown VARCHAR2 DEFAULT NULL, no_invalidate BOOLEAN DEFAULT to_no_invalidate_type ( get_param('NO_INVALIDATE')), force BOOLEAN DEFAULT FALSE);There are several values for the OPTIONS parameter that we need to know about: GATHER reanalyzes the whole schema GATHER EMPTY only analyzes tables that have no existing statistics GATHER STALE only reanalyzes tables with more than 10 percent modifications (inserts, updates, deletes) GATHER AUTO will reanalyze objects that currently have no statistics and objects with stale statistics. Using GATHER AUTO is like combining GATHER STALE and GATHER EMPTY. Example:exec dbms_stats.gather_schema_stats( - ownname => '<PREFIX>_OCS', - options => 'GATHER AUTO' -);

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Oracle WebCenter Portlet Debugging

- by Alexander Rudat

IntroductionThis article describes how to debug a portlets that is already deployed to WebLogic server using Oracle JDeveloper 11g.OverviewThese a Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} re the basic steps involved in remote debugging an WebCenter portlets deployed in WebLogic:Configuration of the WebLogic to support remote debuggingConfiguration of the portlet project in JDeveloperActual debugging of the portletConfiguration of the WebLogicTo start the WebLogic server in debugging mode, there are a couple of configuration changes that need to be done to the WebLogic domain where the portlet is deployed.First we need to edit JVM options of the WebLogic server startup script where the portlet is deployed. Normally the startManagedWebLogic.cmd is used to start this managed server.This startup script is located in the %MIDDLEWARE_HOME%\user_projects\domains\<domain_name>\bin directory, where %MIDDLEWARE_HOME% is the installation directory of WebLogic.Add the following line before the set JAVA_OPTIONS= line:set REMOTE_DEBUG_JAVA_OPTIONS=-Xdebug -Xnoagent -Xrunjdwp:transport=dt_socket,address=4000,server=y,suspend=nChange the set JAVA_OPTIONS= line to read like the one below:set JAVA_OPTIONS=%SAVE_JAVA_OPTIONS% %ADF_JAVA_OPTIONS% %REMOTE_DEBUG_JAVA_OPTIONS%After this changes save the startup script and start the managed server and be sure that you have access to the admin console (for example http://localhost:7001/console).Finally we need to check, that HTTP tunneling is enabled on the managed server. To do this, login to the admin console, select the managed server and select the Protocols tab.Be sure that Enable Tunneling is selected.Configuration of the portletFirst let's create a new run configuration specifically for remote debugging. Double-click the project where you portlets are developed.In the Project Properties select the Run/Debug/Profile page. Click New... to create a new run configuration. In the Create Run Configuration dialog enter Remote Debugging for the name of the run configuration. Leave the Copy Settings From selection to Default and click OK to create the new run configuration.Once the Remote Debug run configuration is created, select it in the Run Configurations and click Edit... to bring up the Edit Run Configuration dialog. In the Launch Settings page click on the Remote Debugging checkbox to enable remote debugging for this run configuration.Finally select the Remote page and verify that the Protocol is set to Attach to JPDA and the port matches the port specified earlier when configuring WebLogic for remote debugging (defaults to 4000).Actual debugging of the portletTo start the remote debugging profile, right-click on your portlet project and select Start Remote Debugger.Now JDeveloper is asking the host and port specification. If you WebLogic server is installed locally, you can apply the default settings: Set a breakpoint at you java code and run the portal (WebCenter) application, where the portlet is used.That's all, now you are able to debug the portlet java code. Hope you will find all errors in your portlet :-)Referenceshttp://www.oracle.com/technology/products/jdev/howtos/weblogic/remotedebugwls.html

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Removing the "Cannot find a skin that matches family portal and version v1.1" message

- by Maiko Rocha

Do you get annoyed by the following message on your weblogic log output? <SkinFactoryImpl> <getSkin> Cannot find a skin that matches family portal and version v1.1. We will use the skin portal.desktop. Yes? Well, me too :-). To get rid of it just open your portal application's trinidad-config.xml file and remove the <skin-version> element from it. Before: <?xml version="1.0" encoding="UTF-8"?> <trinidad-config xmlns="http://myfaces.apache.org/trinidad/config"> <skin-family>#{preferenceBean.defaultTrinidadSkin}</skin-family> <skin-version>v1.1</skin-version> </trinidad-config> After: <?xml version="1.0" encoding="UTF-8"?> <trinidad-config xmlns="http://myfaces.apache.org/trinidad/config"> <skin-family>#{preferenceBean.defaultTrinidadSkin}</skin-family> </trinidad-config>

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WebCenter Content shared folders for clustering

- by Kyle Hatlestad

When configuring a WebCenter Content (WCC) cluster, one of the things which makes it unique from some other WebLogic Server applications is its requirement for a shared file system. This is actually not any different then 10g and previous versions of UCM when it ran directly on a JVM. And while it is simple enough to say it needs a shared file system, there are some crucial details in how those directories are configured. And if they aren't followed, you may result in some unwanted behavior. This blog post will go into the details on how exactly the file systems should be split and what options are required. [Read More]

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Oracle OpenWorld Preview: Oracle WebCenter Customer Appreciation Reception

- by Christie Flanagan

Attention Oracle WebCenter Customers! Don't Miss the Oracle WebCenter Customer Appreciation Reception Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception. Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you! RSVP Now If you are an Oracle WebCenter customer, please RSVP to surveymonkey.com/s/OOW12 by September 26, 2012. You will receive an e-mail notification from [email protected] confirming your attendance for this event. Sponsored by: If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

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Configuring trace file size and number in WebCenter Content 11g

- by Kyle Hatlestad

Lately I've been doing a lot of debugging using the System Output tracing in WebCenter Content 11g. This is built-in tracing in the content server which provides a great level of detail on what's happening under the hood. You can access the settings as well as a view of the tracing by going to Administration -> System Audit Information. From here, you can select the tracing sections to include. Some of my personal favorites are searchquery, systemdatabase, userstorage, and indexer. Usually I'm trying to find out some information regarding a search, database query, or user information. Besides debugging, it's also very helpful for performance tuning. [Read More]

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Do MORE with WebCenter

- by Michael Snow

We’ve been extremely busy here on the Oracle WebCenter team. We hope that you’ve all be keeping up with the interesting news each week. Last week was jammed full of GartnerPCC and Gartner360 buzz. If you missed any of the highlights – be sure to check out both Kellsey’s post from last week: Gartner PCC: A Shovel & Some Ah-Ha's and Christie’s overview of Loren Weinberg’s PCC presentation: "Here Today, Gone Tomorrow: Engage Your Customers or Lose Them" . This week, we’ll be focusing on “Doing More with WebCenter” leading up to a great webcast scheduled for Thursday, March 22 (invite and registration link below). This is the 2nd in a series of 3 webcasts dedicated to expanding the understanding of the full capabilities of WebCenter. Yes – that might mean that you are not getting the full benefits of the software you already own or the expansion potential via upgrade to the full WebCenter Suite Plus. Tune in on Thursday 10 a.m. PT / 1 p.m. ET. ++++++++++++++ Want to be a Speaker at Oracle OpenWorld 2012? Oracle Open World planning has already kicked off. We know that it is only March and next October is far in the distance. But planning has already started for Oracle OpenWorld 2012. So if you want to be a speaker and propose your own session for this year's event in San Francisco on September 30th - October 4th, starting thinking now! The annual OpenWorld Call for Papers is now open until April 9th! All of the details to submit a paper are available here. Of course, the WebCenter team here is interested in sessions including case studies, thought-leadership, customer stories around any of the Oracle WebCenter solutions, but the Call for Papers is open to all Oracle topics. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. Sell your session, because there will be a lot of competition to be selected. Bonus News: Speakers for selected sessions receive a complimentary full conference pass! Get your papers in and we'll see you in San Francisco! ~~~~~~~~~~~~~~~~~~~~~~ Webcast Series: Do More with Oracle WebCenter - Expand Beyond Content Management Enable Employees, Partners, and Customers to Do More with Your Content Dear [FIRSTNAME] [LASTNAME],-- Did you know that, in addition to content management, Oracle WebCenter now also includes comprehensive portal, composite application, collaboration, and Web experience management capabilities? Join us for this Webcast and learn how you can provide a new level of user engagement. Learn how Oracle WebCenter: Drives task-specific application data and content to a single screen for executing specific business processes Enables mixed internal and external environments where content can be securely shared and filtered with employees, partners, and customers, based upon role-based security Offers Web experience management, driving contextually relevant, social, and interactive online experiences across multiple channels Provides social features that enable sharing, activity feeds, collaboration, expertise location, and best-practices communities Learn how to do more with Oracle WebCenter. Register now for the Webcast. Register Now Join us for the second Webcast in the series "Do More With Oracle WebCenter". March 22, 2012 10 a.m. PT / 1 p.m. ET Presented by: Michelle Huff Senior Director, WebCenter Product Management, Oracle Greg Utecht Project Manager,IT Operations,TIES Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices | Privacy Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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Oracle WebCenter Partner Program

- by kellsey.ruppel

In competitive marketplaces, your company needs to quickly respond to changes and new trends, in order to open opportunities and build long-term growth. Oracle has a variety of next-generation services, solutions and resources that will leverage the differentiators in your offerings. Name your partnering needs: Oracle has the answer. This week we’d like to focus on Partners and the value your organization can gain from working with the Oracle PartnerNetwork. The Oracle PartnerNetwork will empower your company with exceptional resources to distinguish your offerings from the competition, seize opportunities, and increase your sales. We’re happy to welcome Christine Kungl, and Brian Buzzell, from Oracle’s World Wide Alliances & Channels (WWA&C) WebCenter Partner Enablement team, as today’s guests on the Oracle WebCenter blog. Q: What is the Oracle PartnerNetwork (OPN)?A: Christine: Oracle’s PartnerNetwork (OPN) is a collaborative partnership which allows registered companies specific added value resources to help differentiate themselves from their competition. Through OPN programs it provides companies the ability to seize and target opportunities, educate and train their teams, and leverage unparalleled opportunity given Oracle’s large market footprint. OPN’s multi-level programs are targeted at different levels allowing companies to grow and evolve with Oracle based on their business needs. As part of their OPN memberships partners are encouraged to become OPN Specialized allowing those partners additional differentiation in Oracle’s Partner Network Community. Q: What is an OPN Specialization and what resources are available for Specialized Partners?A: Brian: Oracle wanted a better way for our partners to differentiate their special skills and expertise, as well a more effective way to communicate that difference to customers. Oracle’s expanding product portfolio demanded that we be able to identify partners with significant product knowledge—those who had made an investment in Oracle and a continuing commitment to deliver Oracle solutions. And with more than 30,000 Oracle partners around the world, Oracle needed a way for our customers to choose the right partner for their business. So how did Oracle meet this need? With the new partner program: Oracle PartnerNetwork (OPN) Specialized. In this new program, Oracle partners are: Specialized : Differentiating themselves from the competition with expertise that set them apart Recognized: Being acknowledged for investing in becoming Oracle experts in specialized areas. Preferred : Connecting with potential customers who are seeking value-added solutions for their business OPN Specialized provides all partners with educational opportunities, training, and tools specially designed to build competency and grow business. Partners can serve their customers better through key resources:OPN Specialized Knowledge Zones – Located on the updated and enhanced OPN portal— provide a single point of entry for all education and training information for Oracle partners. Enablement 2.0 Resources —Enablement 2.0 helps Oracle partners build their competencies and skills through a variety of educational opportunities and expanded training choices. These resources include: Enablement 2.0 “Boot camps” provide three-tiered learning levels that help jump-start partner training The role-based training covers Oracle’s application and technology products and offers a combination of classroom lectures, hands-on lab exercises, and case studies. Enablement 2.0 Interactive guided learning paths (GLPs) with recommendations on how to achieve specialization Upgraded partner solution kits Enhanced, specialized business centers available 24/7 around the globe on the OPN portal OPN Competency Center—Tracking ProgressThe OPN Competency Center keeps track as a partner applies for and achieves specialization in selected areas. You start with an assessment that compares your organization’s current skills and experience with the requirements for specialization in the area you have chosen. The OPN Competency Center then provides a roadmap that itemizes the skills and the knowledge you need to earn specialized status. In summary, OPN Specialization not only includes key training resources but a way to track and show progression for your partner organization. Q: What is are the OPN Membership Levels and what are the benefits?A: Christine: The base OPN membership levels are: Remarketer: At the Remarketer level, retailers can choose to resell select Oracle products with the backing of authorized, regionally located, value-added distributors (VADs). The Remarketer level has no fees and no partner agreement with Oracle, but does offer online training and sales tools through the OPN portal.Program Details: RemarketerSilver Level: The Silver level is for Oracle partners who are focused on reselling and developing business with products ordered through the Oracle 1-Click Ordering Program. The Silver level provides a cost-effective, yet scalable way for partners to start an OPN Specialized membership and offers a substantial set of benefits that lets partners increase their competitive positioning. Program Details: SilverGold Level: Gold-level partners have the ability to specialize, helping them grow their business and create differentiation in the marketplace. Oracle partners at the Gold level can develop, sell, or implement the full stack of Oracle solutions and can apply to resell Oracle Applications.Program Details: GoldPlatinum Level: The Platinum level is for Oracle partners who want the highest level of benefits and are committed to reaching a minimum of five specializations. Platinum partners are recognized for their expertise in a broad range of products and technology, and receive dedicated support from Oracle.Program Details: PlatinumIn addition we recently introduced a new level:Diamond Level: This level is the most prestigious level of OPN Specialized. It allows companies to differentiate further because of their focused depth and breadth of their expertise. Program Details: DiamondSo as you can see there are various levels cost effective ways that Partners can get assistance, differentiation through OPN membership. Q: What role does the Oracle's World Wide Alliances & Channels (WWA&C), Partner Enablement teams and the WebCenter Community play? A: Brian: Oracle’s WWA&C teams are responsible for manage relationships, educating their teams, creating go-to-market solutions and fostering communities for Oracle partners worldwide. The WebCenter Partner Enablement Middleware Team is tasked to create, manage and distribute Specialization resources for the WebCenter Partner community. Q: What WebCenter Specializations are currently available?A: Christine: As of now here are the following WebCenter Specializations and their availability: Oracle WebCenter Portal Specialization (Oracle WebCenter Portal): Available NowThe Oracle WebCenter Specialization provides insight into the following products: WebCenter Services, WebCenter Spaces, and WebLogic Portal.Oracle WebCenter Specialized Partners can efficiently use Oracle WebCenter products to create social applications, enterprise portals, communities, composite applications, and Internet or intranet Web sites on a standards-based, service-oriented architecture (SOA). The suite combines the development of rich internet applications; a multi-channel portal framework; and a suite of horizontal WebCenter applications, which provide content, presence, and social networking capabilities to create a highly interactive user experience. Oracle WebCenter Content Specialization: Available NowThe Oracle WebCenter Content Specialization provides insight into the following products; Universal Content Management, WebCenter Records Management, WebCenter Imaging, WebCenter Distributed Capture, and WebCenter Capture.Oracle WebCenter Content Specialized Partners can efficiently build content-rich business applications, reuse content, and integrate hundreds of content services with other business applications. This allows our customers to decrease costs, automate processes, reduce resource bottlenecks, share content effectively, minimize the number of lost documents, and better manage risk. Oracle WebCenter Sites Specialization: Available Q1 2012Oracle WebCenter Sites is part of the broader Oracle WebCenter platform that provides organizations with a complete customer experience management solution. Partners that align with the new Oracle WebCenter Sites platform allow their customers organizations to: Leverage customer information from all channels and systems Manage interactions across all channels Unify commerce, merchandising, marketing, and service across all channels Provide personalized, choreographed consumer journeys across all channels Integrate order orchestration, supply chain management and order fulfillment Q: What criteria does the Partner organization need to achieve Specialization? What about individual Sales, PreSales & Implementation Specialist/Technical consultants?A: Brian: Each Oracle WebCenter Specialization has unique Business Criteria that must be met in order to achieve that Specialization. This includes a unique number of transactions (co-sell, re-sell, and referral), customer references and then unique number of specialists as part of a partner team (Sales, Pre-Sales, Implementation, and Support). Each WebCenter Specialization provides training resources (GLPs, BootCamps, Assessments and Exams for individuals on a partner’s staff to fulfill those requirements. That criterion can be found for each Specialization on the Specialize tab for each WebCenter Knowledge Zone. Here are the sample criteria, recommended courses, exams for the WebCenter Portal Specialization: WebCenter Portal Specialization Criteria Q: Do you have any suggestions on the best way for partners to get started if they would like to know more?A: Christine: The best way to start is for partners is look at their business and core Oracle team focus and then look to become specialized in one or more areas. Once you have selected the Specializations that are right for your business, you need to follow the first 3 key steps described below. The fourth step outlines the additional process to follow if you meet the criteria to be Advanced Specialized. Note that Step 4 may not be done without first following Steps 1-3.1. Join the Knowledge Zone(s) where you want to achieve Specialized status Go to the Knowledge Zone lick on the "Why Partner" tab Click on the "Join Knowledge Zone" link 2. Meet the Specialization criteria - Define and implement plans in your organization to achieve the competency and business criteria targets of the Specialization. (Note: Worldwide OPN members at the Gold, Platinum, or Diamond level and their Associates at the Gold, Platinum, or Diamond level may count their collective resources to meet the business and competency criteria required for specialization in this area.) 3. Apply for Specialization – when you have met the business and competency criteria required, inform Oracle by completing the following steps: Click on the "Specialize" tab in the Knowledge Zone Click on the "Apply Now" button Complete the online application form Oracle will validate the information provided, and once approved, you will receive notification from Oracle of your awarded Specialized status. Need more information? Access our Step by Step Guide (PDF) 4. Apply for Advanced Specialization (Optional) – If your company has on staff 50 unique Certified Implementation Specialists in your company's approved Specialization's product set, let Oracle know by following these steps: Ensure that you have 50 or more unique individuals that are Certified Implementation Specialists in the specific Specialization awarded to your company If you are pooling resources from another Associate or Worldwide entity, ensure you know that company’s name and country Have your Oracle PRM Administrator complete the online Advanced Specialization Application Oracle will validate the information provided, and once approved, you will receive notification from Oracle of your awarded Advanced Specialized status. There are additional resources on OPN as well as the broader WebCenter Community: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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