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  • Does reformatting the drive really removes spywares and viruses

    - by user23950
    I've recently read that the data that you deleted in windows using shift+del doesn't actually get deleted it is just made to be overwritable by other data that will soon be stored in your hard drive. And just marked as deleted. And there are some articles like this: http://www.howtogeek.com/howto/15037/use-an-ubuntu-live-cd-to-securely-wipe-your-pcs-hard-drive/ that shows how to completely wipe out the hard drive of all the data. And thus the data can't be recovered even by the most advanced software for recovering deleted data. Now my question is, does spyware, virus or other harmful really are lost forever if you reformat your drive?

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  • Files not accessible

    - by gokul
    My system is running on a pc with C:\ Drive out of space. So I tried to delete some file and clean up to get more space. I found that the %Temp% {C:\Users\Username\AppData\Local\Temp} takes lots of space and tried to delete files in it. But when I open it , it alerted me with the message C:\Users\Username\AppData\Local\Temp is not accessible The file or directory is corrupted and unreadable? What to do? Is deleting files from Temp harmful to computer?

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  • How do I get a PDF link in a Word document to open in the default browser?

    - by Tweek
    I'm trying to create a Word document with links to resources on the web. If I create a hyperlink to a regular HTML file, when I click on the link, it opens in my default browser (Google Chrome) as expected. However, if I click on a link to a PDF file on a website, it opens in Internet Explorer. Before it opens, I also get the following prompt: Microsoft Office Opening http://www.example.com/example.pdf Some files can contain viruses or otherwise be harmful to your computer. It is important to be certain that this file is from a trustworthy source. Would you like to open this file? OK Cancel I'm using Office 2010, but I'm asking for a user who is using Office 2007 and is experiencing the same issue. (His default browser is Firefox.) We're both on Windows 7.

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  • How to remove .htaccess virus? [closed]

    - by bleepingcrows
    Possible Duplicate: My server's been hacked EMERGENCY First time posting so bear with me please! My friend's site has been hacked and the .htaccess file (which I really know nothing about) has been injected with a malicious redirect that forces search engines to the see the site as a "harmful website." If you look at the .htaccess file you can see it's Russian or at least ends in .ru. Seeing as I know very little about this stuff, I simply tried to restore the good .htaccess file back with his host. This doesn't work as the virus just recreates the infected .htaccess file. When I searched through the rest of his directories, I can see the same bad .htaccess file in most of the folders. I can't seem to help him get rid of this virus.

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  • Moving an "all-in-one" PC when turned on/off

    - by Purak
    I have an "all-in-one" pc. I know that moving a pc when it is switched on is harmful to the hardware components. What I would like to know is if the same applies to "all-in-one" pc's and if the same applies to regularly moving it from one side of the room to the other when it is turned off! The reason for the question is that I work on one desk during the day, and in the evening move it to the couch so I can do other stuff while watching TV or something. I always turn it off before the move, but somebody told me that I can be damaging the machine by doing so. Can anybody shed some light on this? Many thanks

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  • Running suspicious X programs in GNU/Linux

    - by Vi
    What the most harmful thing can malware program started as separate limited user account do if it has access to the X server? Network and filesystem things are already considered by chroot and netfilter. It obviously can lock the screen and I will need to switch to other vt and kill it manually. Can it for example disrupt other GUI programs on the same X server (access to root terminal in nearby window)? I know that it is safer to run it in separate X server, for example, in Xtightvnc or even some virtual machine, but how dangerous is to just run it like other programs?

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  • Moving a "All-in-one" PC when turned on/off.

    - by Purak
    I have an "all-in-one" pc. I know that moving a pc when it is switched on is harmful to the hardware components. What I would like to know is if the same applies to "all-in-one" pc's and if the same applies to regularly moving it from one side of the room to the other when it is turned off! The reason for the question is that I work on one desk during the day, and in the evening move it to the couch so I can do other stuff while watching TV or something. I always turn it off before the move, but somebody told me that I can be damaging the machine by doing so. Can anybody shed some light on this? Many thanks

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  • What popular "best practices" are not always best, and why?

    - by SnOrfus
    "Best practices" are everywhere in our industry. A Google search on "coding best practices" turns up nearly 1.5 million results. The idea seems to bring comfort to many; just follow the instructions, and everything will turn out fine. When I read about a best practice - for example, I just read through several in Clean Code recently - I get nervous. Does this mean that I should always use this practice? Are there conditions attached? Are there situations where it might not be a good practice? How can I know for sure until I've learned more about the problem? Several of the practices mentioned in Clean Code did not sit right with me, but I'm honestly not sure if that's because they're potentially bad, or if that's just my personal bias talking. I do know that many prominent people in the tech industry seem to think that there are no best practices, so at least my nagging doubts place me in good company. The number of best practices I've read about are simply too numerous to list here or ask individual questions about, so I would like to phrase this as a general question: Which coding practices that are popularly labeled as "best practices" can be sub-optimal or even harmful under certain circumstances? What are those circumstances and why do they make the practice a poor one? I would prefer to hear about specific examples and experiences.

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  • The Debut of Oracle Database Firewall at RSA 2011

    - by Troy Kitch
    We're very proud of the coverage and headlines Oracle Database Firewall made this past week during RSA Conference 2011 in San Francisco. In case you missed our previous post, we announced the availability of this latest addition to the Oracle Defense-in-Depth database security solutions. The announcement was picked up many publications including eWeek, CRN, InformationWeek and more. Here is just some of the press on this very important security solution: "It's rare to find a new product category these days, but I think a new product from Oracle fills the bill. In the crowded enterprise security field, that's saying something." Enterprise System Journal: A New Approach to Database Security By James E. Powell "Databases and the content they store are among the most valuable IT assets - and the most targeted by hackers. In an effort to help secure databases, Oracle today is launching the new Oracle Database Firewall as an approach to defend databases against SQL injection and other database attacks." Database Journal: Oracle Debuts Database Firewall (also appeared in InternetNews.com) By Sean Michael Kerner "Oracle Database Firewall understands SQL-statement formats, and can be configured to blacklist and whitelist traffic based on source. When it detects suspicious statements within SQL traffic -- ones that might indicate SQL injection attacks, for example -- it can replace them with neutral statements that will keep the session running without allowing potentially harmful traffic through." Network World: Oracle Database Firewall defuses SQL injection attacks By Tim Green "The firewall uses "SQL grammar analysis" to prevent SQL injection attacks and other attempts to grab information. The Oracle Database Firewall features white and black lists policies, exceptions and rules that mark the time of day, IP address, application and user." ZDNet: RSA Roundup: Oracle Database Firewall By Larry Dignan "The database giant announced Oracle Database Firewall on Feb. 14 at the RSA Conference in San Francisco. The firewall application establishes a "defensive perimeter" around databases by monitoring and enforcing normal application behavior in real-time, the company said." eWEEK: Oracle Database Firewall Delivers Vendor-Agnostic Security By Fahmida Y. Rashid

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  • Ban HTML comments from your pages and views

    - by Bertrand Le Roy
    Too many people don’t realize that there are other options than <!-- --> comments to annotate HTML. These comments are harmful because they are sent to the client and thus make your page heavier than it needs to be. When doing ASP.NET, a simple drop-in replacement is server comments, which are delimited by <%-- --%> instead of <!-- -->. Those server comments are visible in your source code, but will never be rendered to the client. Here’s a simple way to sanitize a web site. From Visual Studio, hit CTRL+H to bring the search and replace dialog. Choose “Replace in Files” from the second meny on top of the dialog. Open the find options, check “use” and make sure “Regular expressions” are selected. Use “*.aspx;*.ascx;” as the file types to examine. Choose “Entire Solution” under “Look in”. Here’s the expression to search for comments: \<!--{[^-]*}--\> And here’s the replacement string: <%--\1--%> I usually use the “Find Next” and “Replace” buttons rather than the more brutal “Replace All” in order to not apply the fix blindingly. Once this is done, I do a second manual pass of finds with the same expression to make sure I didn’t miss anything.

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  • JavaScript objects and Crockford's The Good Parts

    - by Jonathan
    I've been thinking quite a bit about how to do OOP in JS, especially when it comes to encapsulation and inheritance, recently. According to Crockford, classical is harmful because of new(), and both prototypal and classical are limited because their use of constructor.prototype means you can't use closures for encapsulation. Recently, I've considered the following couple of points about encapsulation: Encapsulation kills performance. It makes you add functions to EACH member object rather than to the prototype, because each object's methods have different closures (each object has different private members). Encapsulation forces the ugly "var that = this" workaround, to get private helper functions to have access to the instance they're attached to. Either that or make sure you call them with privateFunction.apply(this) everytime. Are there workarounds for either of two issues I mentioned? if not, do you still consider encapsulation to be worth it? Sidenote: The functional pattern Crockford describes doesn't even let you add public methods that only touch public members, since it completely forgoes the use of new() and constructor.prototype. Wouldn't a hybrid approach where you use classical inheritance and new(), but also call Super.apply(this, arguments) to initialize private members and privileged methods, be superior?

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  • Security Goes Underground

    - by BuckWoody
    You might not have heard of as many data breaches recently as in the past. As you’re probably aware, I call them out here as often as I can, especially the big ones in government and medical institutions, because I believe those can have lasting implications on a person’s life. I think that my data is personal – and I’ve seen the impact of someone having their identity stolen. It’s a brutal experience that I wouldn’t wish on anyone. So with all of that it stands to reason that I hold the data professionals to the highest standards on security. I think your first role is to ensure the data you have, number one because it can be so harmful, and number two because it isn’t yours. It belongs to the person that has that data. You might think I’m happy about that downturn in reported data losses. Well, I was, until I learned that companies have realized they suffer a lowering of their stock when they report it, but not when they don’t. So, since we all do what we are measured on, they don’t. So now, not only are they not protecting your information, they are hiding the fact that they are losing it. So take this as a personal challenge. Make sure you have a security audit on your data, and treat any breach like a personal failure. We’re the gatekeepers, so let’s keep the gates. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Oracle Inroduces a New Line of Defense for Databases

    - by roxana.bradescu
    Today at the 2011 RSA Conference, we announced the immediate availability of our new Oracle Database Firewall, the latest addition to a comprehensive portfolio of database security solutions. Oracle Database Firewall is a network-based software solution that monitors database traffic, and can detect and block SQL injection and other attacks from reaching Oracle and non-Oracle databases. According to the 2010 Verizon Data Breach Investigations Report, SQL injection attacks against databases are responsible for 89% of all breached data. SQL injection attacks are a technique for controlling responses from the database server through applications. This attack exploits the inherent trust between application layer and the back-end database. Previously the only way organizations had to safeguard against SQL injection attacks was a complete overhaul of their application code. Obviously a very costly, complex, and often impossible undertaking for most organizations. Enter the new Oracle Database Firewall. It can help prevent SQL injection attacks by establishing a defensive perimeter around your databases. The Oracle Database Firewall uses an innovative SQL grammar analysis to inspect the database traffic against pre-defined policies. Normal expected traffic is allowed to pass (and can be optionally logged to demonstrate regulatory compliance), ensuring no false positives or disruption to your business. SQL statements that are explicitly forbidden or unknown SQL statements can either pass, be logged, alert, block or be substitute with pre-defined SQL statements. Being able to substitute an unknown potentially harmful SQL statement with a harmless statement is especially powerful since it foils an attack while allowing the application to operate normally and preventing DoS attacks. So, if you're at RSA, stop by our booth or attend the session with Steve Moyle, Oracle Database Firewall CTO. Or if you want to learn more immediately, please watch our on-demand webcast and download the new Oracle Database Firewall Resource Kit with everything you need to get started today.

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  • My Apache access log contains weird GET and POST requests, what can I do?

    - by Konstantin
    My Apache access log contains weird GET and POST requests, is it possible to examine which of these are harmful? For example: 114.232.151.185 - - [11/Jun/2014:20:11:33 +0200] "GET http://hotel.qunar.com/render/hoteldiv.jsp?&__jscallback=XQScript_4 HTTP/1.1" 404 1167 103.30.175.10 - - [12/Jun/2014:08:35:17 +0200] "GET /vtigercrm/ HTTP/1.1" 404 1034 69.174.245.163 - - [14/Jun/2014:01:22:38 +0200] "GET /w00tw00t.at.blackhats.romanian.anti-sec:) HTTP/1.1" 404 1034 69.174.245.163 - - [14/Jun/2014:01:22:38 +0200] "GET /phpMyAdmin/scripts/setup.php HTTP/1.1" 404 1034 94.74.229.110 - - [16/Jun/2014:18:46:43 +0200] "GET http://www.msftncsi.com/ncsi.txt HTTP/1.1" 404 1037 80.73.11.164 - - [20/Jun/2014:01:52:14 +0200] "POST /cgi-bin/php?%2D%64+%61%6C%6C%6F%77%5F%75%72%6C%5F%69%6E%63%6C%75%64%65%3D%6F%6E+%2D%64+%73%61%66%65%5F%6D%6F%64%65%3D%6F%66%66+%2D%64+%73%75%68%6F%73%69%6E%2E%73%69%6D%75%6C%61%74%69%6F%6E%3D%6F%6E+%2D%64+%64%69%73%61%62%6C%65%5F%66%75%6E%63%74%69%6F%6E%73%3D%22%22+%2D%64+%6F%70%65%6E%5F%62%61%73%65%64%69%72%3D%6E%6F%6E%65+%2D%64+%61%75%74%6F%5F%70%72%65%70%65%6E%64%5F%66%69%6C%65%3D%70%68%70%3A%2F%2F%69%6E%70%75%74+%2D%64+%63%67%69%2E%66%6F%72%63%65%5F%72%65%64%69%72%65%63%74%3D%30+%2D%64+%63%67%69%2E%72%65%64%69%72%65%63%74%5F%73%74%61%74%75%73%5F%65%6E%76%3D%30+%2D%6E HTTP/1.1" 404 1034 162.253.66.76 - - [24/Jun/2014:23:54:30 +0200] "GET /rutorrent HTTP/1.1" 400 226 122.226.223.69 - - [25/Jun/2014:01:14:27 +0200] "GET http://todd0738.gotoip4.com//hello.html HTTP/1.1" 404 1041 My Apache access log file: http://pastebin.com/2x0naQBK

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  • Can thousands of backlinks from the same site harm PageRank?

    - by Dejan Pelzel
    I just noticed that one particular site has almost 7000 backlinks linking back to our website. The site is something like a news aggregator and for each post they created around 20 (sometimes much more) backlinks back to our page and they basically linked over 400 pages. I am beginning to get concerned that this amount of links might harm our page. They seem to have more backlinks to our page than all the other pages combined and more backlinks that our website has pages. We have seen a massive negative effect going on for quite a while and the PageRank seems to have dropped to None (Not even 0). But I am not sure when and why exactly that happened seeing that PageRank updates take quite a while to appear. The site linking to us is otherwise pretty reputable and doesn't seem to be having any problems with their rank. (PR 6 actually) I was thinking of using the Google disavow tool for this site, but I don't want to make things even worse. Do you think these are harmful? If so, how do I fix this? Thanks :)

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  • The next next C++ [closed]

    - by Roger Pate
    It's entirely too early for speculation on what C++ will be like after C++0x, but idle hands make for wild predictions. What features would you find useful and why? Is there anything in another language that would fit nicely into the state of C++ after 0x? What should be considered for the next TC and TR? (Mostly TR, as the TC would depend more on what actually becomes the next standard.) Export was removed, rather than merely deprecated, in 0x. (It remains a keyword.) What other features carry so much baggage to also be more harmful than helpful? ISO Standards' process I'm not involved in the C++ committee, but it's also a mystery, unfortunately, to most programmers using C++. A few things worth keeping in mind: There will be 10 years between standards, barring extremely exceptional circumstances. The standard can get "bug fixes" in the form of a Technical Corrigendum. This happened to C++98 with TC1, named C++03. It fixed "simple" issues such as making the explicit guarantee that std::vector stores items contiguously, which was always intended. The committee can issue reports which can add to the language. This happened to C++98/03 with TR1 in 2005, which introduced the std::tr1 namespace.

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  • Why do people crawl sites without downloading pictures?

    - by Michael
    Let me show you what I mean: IP Pages Hits Bandwidth 85.xx.xx.xxx 236 236 735.00 KB 195.xx.xxx.xx 164 164 533.74 KB 95.xxx.xxx.xxx 90 90 293.47 KB It's very clear that these person are crawling my site with bots. There's no way that you could visit my site and use <1MB bandwidth. You might say that there's the possibility that they could be browsing the site using some browser or plug-in that does not download images, js/css files, etc., but the simple fact of the matter is that there are not 90-236 pages that are linked from the home page (outside of WP files), even if you visited every page twice. I could understand if these people were crawling the site for pictures, but once again, the bandwidth indicates that this isn't what is happening. Why, then, would they crawl the site to simply view the HTML/txt/js/etc. files? The only thing that I can come up with is that they are scanning for outdated versions of WordPress, SQL injection vulnerabilities, etc., which makes me inclined to outright ban the IPs, but I'm curious, is it possible that this person is a legitimate user, or at the very least, not intending to be harmful?

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  • Google results show .info domain instead of .com

    - by user481913
    I am on shared hosting currently and i registered this account with a .info domain as the main domain.... say MyDomain.info . However, the site runs from MyDomain.com . This is a cpanel based shared hosting account. MyDomain.info has nothing hosted at all... i.e no content files... MyDomain.com is setup as an Add On Domain and run from /public_html/MyDomain under MyDomain.info The problem is that when i type MyDomain as the keyword for search in Google , it shows result(s)for Mydomain.info although this is not the intended site and has no content hosted on itself. I tried to solve the issue by issuing a 301 permanent redirect from MyDomain.info to MyDomain.com, however Google keeps on displaying results as mydomain.info as the main site even after 1 month of the redirect. I want google to index MyDomain.com as the main site and remove MyDomain.info from the results. Also is this harmful from the seo point of view? How can i improve the seo if it is?

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  • Impact on SEO of adding categories/tags in front of the HTML title [closed]

    - by Mad Scientist
    Possible Duplicate: Does the order of keywords matter in a page title? All StackExchange sites add the most-used tag of a question in front of the HTML title for SEO purposes. On Stackoverflow for example this is usually the programming language, so you end up with a title like python - How do I do X? This has obviously an enourmous benefit on SEO as the programming language is an extremely important keyword that is very often omitted from the title. Now, my question is for the cases where the tag isn't an important keyword missing from the title, but just a category. So on Biology.SE for example one would have questions like biochemistry - How does protein X interact with Y? or on Skeptics medical science - Do vaccines cause autism? Those tags are usually not part of the search terms, they serve to categorize the content but users don't use those tags in their searches. How harmful is adding tags that are not used in searches in terms of SEO? Is there any hard data on the impact this practise might have on SEO? The negative aspects I can imagine, but have no data to show that it is actually a problem are: I heard that search engines dislike keyword stuffing and this might trigger some defense mechanisms against that It's a practise associated with less reputable sites, a keyword in front that doesn't fit the actual title well might look suspicious to some users. It wastes precious space in the title shown in search results.

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  • Installation causing broken packages

    - by AWE
    Here I come I am so determined to use Ubuntu that I paid a professional to install it for me (dualboot). When I got it I got a lot of things from the software center. Skype did not have a download button so I googled it and Ubuntu help told me to do this: sudo add-apt-repository "deb http://archive.canonical.com/ $(lsb_release -sc) partner" and then this: sudo apt-get update && sudo apt-get install skype The terminal told me "that this is potentially harmful..." but I thought it was Ubuntu language meaning "are you sure?" Now items cannot be installed or removed until the package catalog is repaired, so I want to repair it but the package operation fails. "sudo aptitude -f install" - command not found Synaptic package manager tells me that I have two broken packages, libc6 and libc6-dev but doesn't help, only makes life complicated. What the *#$%&!!! I don't want to be forced to become a computer scientist just to be able to use a free source os. P.s. the sound stopped working

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  • How to Reap Anticipated ROI in Large-Scale Capital Projects

    - by Sylvie MacKenzie, PMP
    Only a small fraction of companies in asset-intensive industries reliably achieve expected ROI for major capital projects 90 percent of the time, according to a new industry study. In addition, 12 percent of companies see expected ROIs in less than half of their capital projects. The problem: no matter how sophisticated and far-reaching the planning processes are, many organizations struggle to manage risks or reap the expected value from major capital investments. The data is part of the larger survey of companies in oil and gas, mining and metals, chemicals, and utilities industries. The results appear in Prepare for the Unexpected: Investment Planning in Asset-Intensive Industries, a comprehensive new report sponsored by Oracle and developed by the Economist Intelligence Unit. Analysts say the shortcomings in large-scale, long-duration capital-investments projects often stem from immature capital-planning processes. The poor decisions that result can lead to significant financial losses and disappointing project benefits, which are particularly harmful to organizations during economic downturns. The report highlights three other important findings. Teaming the right data and people doesn’t guarantee that ROI goals will be achieved. Despite involving cross-functional teams and looking at all the pertinent data, executives are still failing to identify risks and deliver bottom-line results on capital projects. Effective processes are the missing link. Project-planning processes are weakest when it comes to risk management and predicting costs and ROI. Organizations participating in the study said they fail to achieve expected ROI because they regularly experience unexpected events that derail schedules and inflate budgets. But executives believe that using more-robust risk management and project planning strategies will help avoid delays, improve ROI, and more accurately predict the long-term cost of initiatives. Planning for unexpected events is a key to success. External factors, such as changing market conditions and evolving government policies are difficult to forecast precisely, so organizations need to build flexibility into project plans to make it easier to adapt to the changes. The report outlines a series of steps executives can take to address these shortcomings and improve their capital-planning processes. Read the full report or take the benchmarking survey and find out how your organization compares.

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  • Distinctly LINQ &ndash; Getting a Distinct List of Objects

    - by David Totzke
    Let’s say that you have a list of objects that contains duplicate items and you want to extract a subset of distinct items.  This is pretty straight forward in the trivial case where the duplicate objects are considered the same such as in the following example: List<int> ages = new List<int> { 21, 46, 46, 55, 17, 21, 55, 55 }; IEnumerable<int> distinctAges = ages.Distinct(); Console.WriteLine("Distinct ages:"); foreach (int age in distinctAges) { Console.WriteLine(age); } /* This code produces the following output: Distinct ages: 21 46 55 17 */ What if you are working with reference types instead?  Imagine a list of search results where items in the results, while unique in and of themselves, also point to a parent.  We’d like to be able to select a bunch of items in the list but then see only a distinct list of parents.  Distinct isn’t going to help us much on its own as all of the items are distinct already.  Perhaps we can create a class with just the information we are interested in like the Id and Name of the parents.  public class SelectedItem { public int ItemID { get; set; } public string DisplayName { get; set; } } We can then use LINQ to populate a list containing objects with just the information we are interested in and then get rid of the duplicates. IEnumerable<SelectedItem> list = (from item in ResultView.SelectedRows.OfType<Contract.ReceiptSelectResults>() select new SelectedItem { ItemID = item.ParentId, DisplayName = item.ParentName }) .Distinct(); Most of you will have guessed that this didn’t work.  Even though some of our objects are now duplicates, because we are working with reference types, it doesn’t matter that their properties are the same, they’re still considered unique.  What we need is a way to define equality for the Distinct() extension method. IEqualityComparer<T> Looking at the Distinct method we see that there is an overload that accepts an IEqualityComparer<T>.  We can simply create a class that implements this interface and that allows us to define equality for our SelectedItem class. public class SelectedItemComparer : IEqualityComparer<SelectedItem> { public new bool Equals(SelectedItem abc, SelectedItem def) { return abc.ItemID == def.ItemID && abc.DisplayName == def.DisplayName; } public int GetHashCode(SelectedItem obj) { string code = obj.DisplayName + obj.ItemID.ToString(); return code.GetHashCode(); } } In the Equals method we simply do whatever comparisons are necessary to determine equality and then return true or false.  Take note of the implementation of the GetHashCode method.  GetHashCode must return the same value for two different objects if our Equals method says they are equal.  Get this wrong and your comparer won’t work .  Even though the Equals method returns true, mismatched hash codes will cause the comparison to fail.  For our example, we simply build a string from the properties of the object and then call GetHashCode() on that. Now all we have to do is pass an instance of our IEqualitlyComarer<T> to Distinct and all will be well: IEnumerable<SelectedItem> list =     (from item in ResultView.SelectedRows.OfType<Contract.ReceiptSelectResults>()         select new SelectedItem { ItemID = item.dahfkp, DisplayName = item.document_code })                         .Distinct(new SelectedItemComparer());   Enjoy. Dave Just because I can… Technorati Tags: LINQ,C#

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  • Query Logging in Analysis Services

    - by MikeD
    On a project I work on, we capture the queries that get executed on our Analysis Services instance (SQL Server 2008 R2) and use the table for helping us to build aggregations and also we aggregate the query log daily into a data warehouse of operational data so we can track usage of our Analysis databases by users over time. We've learned a couple of helpful things about this logging that I'd like to share here.First off, the query log table automatically gets cleaned out by SSAS under a few conditions - schema changes to the analysis database and even regular data and aggregation processing can delete rows in the table. We like to keep these logs longer than that, so we have a trigger on the table that copies all rows into another table with the same structure:Here is our trigger code:CREATE TRIGGER [dbo].[SaveQueryLog] on [dbo].[OlapQueryLog] AFTER INSERT AS       INSERT INTO dbo.[OlapQueryLog_History] (MSOLAP_Database, MSOLAP_ObjectPath, MSOLAP_User, Dataset, StartTime, Duration)      SELECT MSOLAP_Database, MSOLAP_ObjectPath, MSOLAP_User, Dataset, StartTime, Duration FROM inserted Second, the query logging process is "best effort" - if SSAS cannot connect to the database listed in the QueryLogConnectionString in the Analysis Server properties, it just stops logging - it doesn't generate any errors to the client at all, which is a good thing. Once it stops logging, it doesn't retry later - an hour, a day, a week, or even a month later, so long as the service doesn't restart.That has burned us a couple of times, when we have made changes to the service account that is used for SSAS, and that account doesn't have access to the database we want to log to. The last time this happened, we noticed a while later that no logging was taking place, and I determined that the service account didn't have sufficient permissions, so I made the necessary changes to give that service account access to the logging database. I first tried just the db_datawriter role and that wasn't enough, so I granted the service account membership in the db_owner role. Yes, that's a much bigger set of permissions, but I didn't want to search out the specific permissions at the time. Once I determined that the service account had the appropriate permissions, I wanted to get query logging restarted from SSAS, and I wondered how to do that? Having just used a larger hammer than necessary with the db_owner role membership, I considered just restarting SSAS to get it logging again. However, this was a production server, and it was in the middle of business hours, and there were active users connecting to that SSAS instance, so I thought better of it.As I considered the options, I remembered that the first time I set up query logging, by putting in a valid connection string to the QueryLogConnectionString server property, logging started immediately after I saved the properties. I wondered if I could make some other change to the connection string so that the query logging would start again without restarting the service. I went into the connection string dialog, went to the All page, and looked at the properties I could change that wouldn't affect the actual connection. Aha! The Application Name property would do just nicely - I set it to "SSAS Query Logging" (it was previously blank) and saved the changes to the server properties. And the query logging started up right away. If I need to get this running again in the future, I could just make a small change in the Application Name property again, save it, and even change it back again if I wanted to.The other nice side effect of setting the Application Name property is that now I can see (and possibly filter for or filter out) the SQL activity in that database that is related to the query logging process in Profiler:  To sum up:The SSAS Query Logging process will automatically delete rows from the QueryLog table, so if you want to keep them longer, put a trigger on the table to copy the rows to another tableThe SSAS service account requires more than db_datawriter role membership (and probably less than db_owner) in the database specified in the QueryLogConnectionString server property to successfully insert log rows to the QueryLog  table.Query logging will stop quietly whenever it encounters an error. Make a change to the QueryLogConnectionString server property (such as the Application Name attribute) to get query logging to restart and you won't have to restart the service.

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  • Google, typography, and cognitive fluency for persuasion

    - by Roger Hart
    Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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  • Release Management as Orchestra

    - by ericajanine
    I read an excellent, concise article (http://www.buildmeister.com/articles/software_release_management_best_practices) on the basics of release management practices. In the article, it states "Release Management is often likened to the conductor of an orchestra, with the individual changes to be implemented the various instruments within it." I played in music ensembles for years, so this is especially close to my heart as example. I learned most of my discipline from hours and hours of practice at the hand of a very skilled conductor and leader. I also learned that the true magic in symphonic performance is one where everyone involved is focused on one sound, one goal. In turn, that solid focus creates a sound and experience bigger than just mechanics alone accomplish. In symphony, a conductor's true purpose is to make you, a performer, better so the overall sound and end product is better. The big picture (the performance of the composition) is the end-game, and all musicians in the orchestra know without question their part makes up an important but incomplete piece of that performance. A good conductor works with each section (e.g. group) to ensure their individual pieces are solid. Let's restate: The conductor leads and is responsible for ensuring those pieces are solid. While the performers themselves are doing the work, the conductor is the final authority on when the pieces are ready or not. If not, the conductor initiates the efforts to get them ready or makes the decision to scrap their parts altogether for the sake of an overall performance. Let it sink in, because it's clear--It is not the performer's call if they play their part as agreed, it's the conductor's final call to allow it. In comparison, if a software release manager is a conductor, the only way for that manager to be effective is to drive the overarching process and execution of individual pieces of a software development lifecycle. It does not mean the release manager performs each and every piece, it means the release manager has oversight and influence because the end-game is a successful software enhancin a useable environment. It means the release manager, not the developer or development manager, has the final call if something goes into a software release. Of course, this is not a process of autocracy or dictation of absolute rule, it's cooperative effort. But the release manager must have the final authority to make a decision if something is ready to be added to the bigger piece, the overall symphony of software changes being considered for package and release. It also goes without saying a release manager, like a conductor, must have full autonomy and isolation from other software groups. A conductor is the one on the podium waving a little stick at the each section and cueing them for their parts, not yelling from the back of the room while also playing a tuba and taking direction from the horn section. I have personally seen where release managers are relegated to being considered little more than coordinators, red-tapers to "satisfy" the demands of an audit group without being bothered to actually respect all that a release manager gives a group willing to employ them fully. In this dysfunctional scenario, development managers, project managers, business users, and other stakeholders have been given nearly full clearance to demand and push their agendas forward, causing a tail-wagging-the-dog scenario where an inherent conflict will ensue. Depending on the strength, determination for peace, and willingness to overlook a built-in expectation that is wrong, the release manager here must face the crafted conflict head-on and diffuse it as quickly as possible. Then, the release manager must clearly make a case why a change cannot be released without negative impact to all parties involved. If a political agenda is solely driving a software release, there IS no symphony, there is no "software lifecycle". It's just out-of-tune noise. More importantly, there is no real conductor. Sometimes, just wanting to make a beautiful sound is not enough. If you are a release manager, are you freed up enough to move, to conduct the sections of software creation to ensure a solid release performance is possible? If not, it's time to take stock in what your role actually is and see if that is what you truly want to achieve in your position. If you are, then you can successfully build your career and that of the people in your groups to create truly beautiful software (music) together.

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