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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Cross compilation of udns for power pc

    - by pragya
    I have libraries of x86 architecture that I want to cross compile for power pc. I have already cross compiled different libraries for power pc by setting environment variables for powerpc and using appropriate options with ./configure. Now, I want to cross compile libudns for powerpc. In ./configure --help I am not getting those appropriate options to cross compile. For libudns, I set environment variables for powerpc and ran ./configure but it throws following error: configure: fatal: $CC (powerpc-linux-gnu-gcc) is not a working compiler

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  • Visual Studio 2010: Pro Power Tools

    - by Enrique Lima
    There is a set of Pro Power Tools released yesterday for Visual Studio 2010.  Check them out here. Brian Harry did a feature summary description on his blog.  Check it out here: http://blogs.msdn.com/b/bharry/archive/2010/06/07/announcing-the-first-visual-studio-pro-power-tools.aspx

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  • Solving security issue in PowerPivot for SharePoint and Power View

    - by Marco Russo (SQLBI)
    I just installed a brand new server (well, a virtual machine) with SharePoint 2010 SP1 and SQL Server 2012 RC0, including PowerPivot and Reporting Services / Power View. The server is joined to the domain I use in our development environment. I published a workbook in the PowerPivot Gallery and my user was immediately able to connect, browse and navigate data of the Excel workbook published by SharePoint. Moreover, I was able to open it in Power View. However, other users failed the connection. After...(read more)

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  • Unsafe shutdown on power button press (Ubuntu Server 13.10)

    - by Sam Bloomberg
    I have Ubuntu Server 13.10 set up on a machine, and whenever I press (not press and hold) the power button the machine doesn't safely shutdown (it instantly powers off), though it does flash the message "acpid: exiting" before turning off. If I instead run shutdown -h now, it goes through the usual cycle of stopping processes, unmounting filesystems, etc... Any ideas why this might be? I want the power button to safely shut down the system (unless I hold it down, of course).

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  • No power save on external hard drive - How to implement?

    - by blastawaythewall
    I recently bought a new 3.5" USB external hard drive which I thought had a power save feature on it, but it turns out that it doesn't. So whether it's being used or not, it spins, which wouldn't be a problem if it wasn't so loud and didn't get really really hot. After doing some research, it seems like what controls this is the enclosure of the hard drive and not the drive itself or the OS (although I suspect that's not entirely true). I attempted to use the "hdparm" utility but it couldn't identify my externals. Just to be clear, I'm defining power save as a hard drive spinning down after a certain time period of not being used (read from/written to). Also, I have other externals that do this, so it's not a problem from my computer. Here's my question: Is there a way to implement a power save-like feature on my hard drive through software, OS settings, or anything else? Here's some details: Running: Windows XP Home SP2 HD Model: Cavalry CAUM-B-OTB 2TB (although the website only lists 1TB max) Inside: Hitachi Deskstar 7K2000 (HDS722020ALA330) (I would link, but new users can only post 1) Thanks in advance.

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  • Why is there only one configuration management tool in the main repository?

    - by David
    How is it that Cfengine does not exist in the Ubuntu (10.04 LTS) Main Repository? I can't find a discussion of this anywhere (using Google). The only configuration management in Ubuntu Main seems to be Puppet. I looked for a wide variety of others as well - all from Wikipedia's list of configuration management tools - and none of them are present in Ubuntu main. I looked for bcfg2, opensymbolic, radmind, smartfrog, spacewalk, staf, synctool, chef - none are present. From my vantage point as a system administrator, I would have expected to find at least bcfg2, puppet, cfengine, and chef (as the most widely used tools). Why is cfengine (or chef and others) not included in Ubuntu main? Why is there only one configuration management tool in Ubuntu main? By the way - the reason this is important in the context of server administration is because Ubuntu main is fully supported by the Ubuntu team with updates and security updates; the other repositories are not.

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  • Benefits and features of different requirements-management systems and tools available?

    - by DevDevDave
    I am looking for a good comparision of different available professional requirement management tools. I am especially interested in the the features available within the different software solutions. Additionally to the "obvious" features I am looking for a proffesional Requirement Management System that supports for: multi-lingual customizable generation of documentation & history (graphs) search features (e.g. fulltext for comments), ordering, priorities version history bi-directional traceability of changes, artefacts, requirements, changes in requirements, etc. Any kind of integration of V-Model XT would be a really-nice-to-have-feature. Besides, I'd like to hear any personal motivated recommendations and/or experiences with different requirement management systems. Any input is highly appreciated. Content consulted: similar question reqm tool with v-model ToolsJournal.com nice, but too old paper (pdf)

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  • How can I ensure our project gets developed successfully, without having any project management experience? [migrated]

    - by Raven13
    I'm a web developer who is part of a three-man team that has been tasked with a rather large and complex development project. Other than some direction and impetus from management, we're pretty much on our own to develop the new website. None of us have any project management experience nor do my two coworkers seem like they would be interested in taking on that role, so I feel like it's up to me to implement some kind of structure to the development process in order to avoid issues down the road. What can I do as a developer without project management experience to ensure that our project gets developed successfully and avoid the pitfalls of developing a project without a plan?

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  • Motherboard HDDPWR1 connector

    - by Eric Leschinski
    I need help identifying the name of a connector. I have a Gateway DX4870-UB318 computer, I opened the case and wanted to attach another hard drive, but to my surprise one existing SATA hard drive was connected to the motherboard with this connector: And here is the spot on the Motherboard where the power was supplied. What is the name of this adapter and where can I get another one? Clues: This computer was bought new October 2013 from best buy, box number: DX4870-UB318. The gateway folks won't divulge the type of motherboard it has nor give specs on it. On the wire itself is an identification code: H.35090NJ01-000 Next to the connector on the motherboard it says: HDDPWR1 and the second one says HDDPWR2. This cable has two SATA power connectors and one mystery connector. The power supply has no molex power cables and no SATA power connectors! This is the most bizarre hard drive power system I've seen. I guess the motherboard folks are trying to remove the burden for desktop power supplies to provide adapters (molex, SATA, other) to CD's and hard drives. Can someone put a name on that white flat 6 pin HDD Power Connector? My Solution I can buy a "SATA Power Y Splitter Cable" to provide more spaces to power sata devices.

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  • I can't get my PC to start up by a normal way.

    - by ssice
    I couldn't write a more accurate title. I am just unable to start the computer by pressing the Power On button. I checked the Power Supply and it seems to give good voltage values in every pin. And this is not a BIOS malfunction because of bad overclocking or anything that may come to your mind. And I will tell you why. It happens that EPS (or any ATX-based) power supply has the ability to be powered-on by the Motherboard by jumping the 13th pin of the 24-pin-ATX-connector to COM/GND. I did it, after pushing the power on button (without any visual response) and, pwhaa! The machine turned on. I was able to read (and even write, if I wanted) BIOS values and then start any OS installed. Machine starts, so it's not any kind of misconfiguration. It seems some hardware related. I am able to power the machine on only if I already pushed the power on button. Though pushing it without jumping the 13th pin to ground for a second does not power the machine. Of course, jumping the pin without pushing the power on button does not tell the motherboard anything, so the computer would not start up either. It's as if the logic that connects the power button with the 13th pin derivation to GND was unable to be activated. What can be the issue? How can I solve it? My configuration is as follows: CPU: AMD Phenom 9850 X4 Black Edition MB: ASUS Formula II AM2 RAM: 2x2GB Corsair Dominator 5-5-5-15 2T @ 1066MHz DDR2 Tested also with only 1 module GPU: 2x XFX nVIDIA GeForce 9600 GT XxX Alpha Dog Edition @ Core: 540Mhz [SLi] Power Supply: Xilence 700W (ATX 12V 2.3 / EPS 12V 2.92 compatible) PS: I know the machine is like 2 years old. I hardly use it now, but my parents do.

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  • after power outage, monitor won't turn on

    - by J82
    I had a power outage in my apartment today during a Windows 7 SP1 update. I installed SP1 and it told me to restart so I did and that's when the power outage happened. After the power came back on, I started the computer and it looks like the computer is running normally but my monitor is not getting a signal. I am using a Wacom Cintiq 21UX. I tried unplugging all the cords and plugs in the power strip and turning it back on. I also tried a strange method I read in another thread of removing the power cord, holding the on button for 30 seconds, putting the power cord back in, and turning it on. Still no dice. How can I get my monitor to turn on? please help..

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  • BPM11g Launch - Spotlight on Innovation: A Unified Business Process Management Solution June 17th 2

    - by Jürgen Kress
    Spotlight on Innovation: A Unified Business Process Management Solution Thursday, June 17th, 2010 10 a.m. PT / 18:00 UK / 19:00 CET Presented by: Hasan Rizvi Senior Vice President Oracle Product Management Business Process Management (BPM) is essential for managing change and increasing business visibility, agility, and efficiency. To make the most of BPM, businesses today need to benefit from a new generation of process management solutions. Join Hasan Rizvi, Senior Vice President, Oracle Product Development, as he discusses Oracle’s innovations in the new BPM Suite 11g which will define the next generation of process management. Discover how you can leverage this complete, open, and integrated BPM solution that delivers: Management of all types of processes; including system, human, document, and decision-centric A simplified path to achieving greater business visibility, agility, and efficiency A unified process foundation that simplifies process management with a unified process engine and preintegration of process subsystems User-centric design that simplifies process modeling and interaction Social BPM interaction that provides social computing in the context of BPM to simplify and add richness to collaboration Register today for this live Webcast, another edition in a series introducing the next wave of products in Oracle Fusion Middleware 11g. Did you missed our BPM 11g webcast with Clemens Utschig-Utschig? The recorded version is now available! Here is your feedback: First experience with BPMN 2.0 in Oracle BPM Studio 11g by Hajo Normann Warum Oracle BPM Studio 11g? by Torsten Winterberg Oracle BPM 11g, less is more by Léon Smiers Oracle BPM 11g Integration with ADF and WebCenter Suite by Andrejus Baranovskis Oracle BPM11g available! by Guido Schmutz Listen to more feedback here. If you are working on BPM 11g projects and you would like to attend a hands-on training session, please contact Jürgen Kress. Technorati Tags: BPM,BPMN2.0,SOA,Hasan Rizvi,SOA Partner Community

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  • Five Ideas: Project Management

    - by Sylvie MacKenzie, PMP
     Except from Profit Magazine “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies.” —Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, on helping AmeriCares deliver aid to Haiti “Primavera P6 Analytics generates information that can help organizations improve their utilization and trim down overall operating costs. But more importantly, it gives organizations improved visibility.” —Yasser Mahmud, vice president of product strategy and industry marketing in Oracle’s Primavera Global Business Unit “Organizations are constantly looking for ways to improve the speed and precision of their decisions and work without creating environments and systems that limit their personnel through rigid structures and inflexible processes. The latest release of Primavera Portfolio Management meets this demand by further streamlining processes and supporting enhanced decision-making, helping drive better value from portfolios. In addition, the new UI clearly demonstrates Oracle's commitment to providing a seamlessly integrated enterprise project portfolio management product suite.” —Mike Sicilia, senior vice president, Oracle's Primavera “Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation.” —from Eaton Operations Services Manager Marcos Baccetto's 9 Project Management Tips “AEC firms must strategically pursue standardization opportunities in the project management area while preserving the spirit of entrepreneurism and flexibility at an individual project manager level. An enterprise technology platform doesn't only help with standardization of key project management processes across the enterprise; it also improves performance management, team collaboration and client specific reporting at an individual project level.” —Maneesh Chhabra is a director of Industry Strategy and Insight at Oracle

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  • Remote management interface for managing ip6tables (or an alternative firewall)

    - by Matthew Iselin
    I'm working with IPv6 and have run into an issue configuring ip6tables on our main router in order to control what can come into the network. A default DROP rule in the FORWARD section has worked well (obviously leaving ESTABLISHED,RELATED as ACCEPT) to keep internal clients' open ports from being accessed. However, running an ip6tables command for every little change is unwieldy. Whilst we are able to continue creating rules manually, I'm wondering if there's some sort of management interface we could use to create the rules quickly and easily. We're looking to be able to save time working on our firewall as well as providing a simple method for modifying rules for those who will eventually replace us. I know webmin (heavily locked down on our network, naturally) has support for modifying iptables rules, but seemingly no support for ip6tables. Something similar would be fantastic. Alternatively, suggestions for a firewall solution apart from iptables/ip6tables which can be managed remotely wouldn't be out of order. A web interface for management is certainly preferable, even if it is just a wrapper with shiny buttons over the raw config files.

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  • management network to a network port for additional ones munin and monit

    - by paolo
    management network to a network port for additional ones munin and monit I want to build a separate Netzwek for server management. I have several network cards a linux / debian / ubuntu with computer. Set both network cards sin in the /etc/network/interfaces. # The primary network interface #allow-hotplug eth0 #iface eth0 inet dhcp auto eth0 iface eth0 inet static address 10.0.0.240 netmast 255.255.255.0 network 10.0.0.0 brodacast 10.0.0.255 gateway 10.0.0.254 auto eth1 iface eth1 inet static address 10.0.10.240 netmast 255.255.255.0 network 10.0.10.0 brodacast 10.0.10.255 post-up ip route add 10.0.0.0/24 dev eth0 src 10.0.0.240 table eth0-WAN post-up ip route add default via 10.0.0.254 table eth0-WAN post-up ip route add 10.0.10.0/24 dev eth1 src 10.0.10.240 table eth1-LAN post-up ip route add default via 10.0.10.200 table eth1-LAN post-up ip rule add from 10.0.0.240 table eth0-WAN post-up ip rule add from 10.0.10.240 table eth1-LAN still i adjusted / etc/iproute2/rt_tables and following routes set up in the /etc/network/interfaces I want to have both applications and the network interface separately as munin and monit only on eth1 and not have to eth0. it goes to the reboot but sometimes not always. # Traceroute-i eth1 10.0.10.200 not go what am I doing wrong?

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  • Web based KVM management for Ubuntu

    - by Tim
    We've got a single Ubuntu 9.10 root server on which we want to run multiple KVM virtual machines. To administer these virtual machines I'd like a web based KVM management tool, but I don't know which one to choose from the list of tools mentioned on linux-kvm.org. I've used virsh & virt-manager on my desktop, but would like a web interface for the server. I tested ConVirt on my desktop, but it failed to pickup KVM machines from virsh / virt-manager, and I could not get KVM virtual machine import to work (only Xen). oVirt looks good, but I can't find out if and how I can install it on Ubuntu 9.10.. (And I'd really rather not waste another few days on testing stuff that might not work in the end.) Can anyone recommend any good web based KVM management tools that are easy to install on Ubuntu 9.10? I'm looking for something that will also allow me to run other services like apache and postgresql besides hosting virtual machines, so preferably fairly lightweight & no dedicated OS installs. We don't need any professional clustering / migration or anything, just something that will let us create, start, inspect, administer & stop virtual machines from a web page. Best regards, Tim Update: Anyone have any suggestions? It's awfully quiet here..

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  • Oracle is Proud to Sponsor POWER-GEN International Conference

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle is proud to be an exhibitor at the POWER-GEN International Conference - December 11- 13, 2012 POWER-GEN International is the industry leader in providing comprehensive coverage of the trends, technologies and issues facing the generation sector. Displaying a wide variety of products and services, POWER-GEN International represents a horizontal look at the industry with key emphasis on new solutions and innovations for the future. Register today and be sure to visit Oracle in Booth 2663 on the expo floor! For more information on Oracle Primavera’s Enterprise PPM Solutions for Utilities, click here!

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  • What are best practices when switching between projects/coming back to projects frequently?

    - by dj444
    The nature of my job is that I have to switch back and forth between projects every few weeks. I find that one of the biggest impediments to my productivity is the ramp-up time to getting all the relevant pieces of code "back in my head" again after not seeing it for a period. This happens to a smaller and larger extent for briefer breaks / longer breaks. Obviously, good design, documentation, commenting, and physical structure all help with this (not to mention switching between projects as infrequently as possible). But I'm wondering if there are practices/tools that I may be missing out on. What are your specific practices for improving on this?

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