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• whats wrong with strcpy()

  - by blacktooth

  What is wrong with strcpy() in this code? void process_filedata(char *filename) { void* content; const char * buffer; char * temp; char * row; char * col; int lsize,buflen,tmp,num_scan; //num_scan - number of characters scanned int m=0,p=0,d=0,j=0; //m - machine, p - phase, d- delimiter, j - job FILE *file_pointer = fopen("machinetimesnew.csv","r"); if(file_pointer == NULL) { error_flag = print_error("Error opening file"); if(error_flag) exit(1); } fseek(file_pointer, 0 ,SEEK_END); lsize = ftell(file_pointer); buflen = lsize; rewind(file_pointer); // content = (char*) malloc(sizeof(char)*lsize); fread(content,1,lsize,file_pointer); buffer = (const char*) content; strcpy(temp,buffer); row = strtok(temp,"\n"); ............... ............... I am getting a segmentation fault..

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• Can I access type int (*)[] with [][]?

  - by Framester

  Hi coming from this question "What does (int (*)[])var1 stand for?" I tried to access the result of the cast like a multidimensional array. But I get following error: "assignment from incompatible pointer type" followed by a segmentation fault. I tried also some other variations, but none of them worked. How can I access the elements in var1 in the function example directly? Thank you! #include <stdlib.h> int i(int n,int m,int var1[n][m]) { var1[0][0]=5; return var1[0][0]; } int example() { int *var1 = malloc(100); // works int var2; var2 = i(10,10,(int (*)[])var1); printf("var2=%i",var2); //doesn't work I int *var3; var3=(int (*)[])var1; //"assignment from incompatible pointer type" printf("var3[0][0]=%i",var3[0][0]); //doesn't work II int *var4; var4=var1; printf("var4[0][0]=%i",var4[0][0]); //" error: subscripted value is neither array nor pointer" //doesn't work III int **var5; var5=var1; printf("var5[0][0]=%i",var5[0][0]); // assignment from incompatible pointer type return(1); } int main(){ int a; a=example(); return(1); }

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• Reading/Writing/Modifying a struct in C

  - by user1016401

  I am taking some information from a user (name, address, contact number) and store it in a struct. I then store this in a file which is opened in "r+" mode. I try reading it line by line and see if the entry I am trying to enter already exists, in which case I exit. Otherwise I append this entry at the end of the file. The problem is that when I open the file in "r+" mode, it gives me Segmentation fault! Here is the code: struct cust{ char *frstnam; char *lastnam; char *cntact; char *add; }; Now consider this function. I am passing a struct of information in this function. Its job is to check if this struct already exists else append it to end of file. void check(struct cust c) { struct cust cpy; FILE *f; f=fopen("Customer.txt","r+"); int num=0; if (f!= NULL){ while (!feof(f)) { num++; fread(&cpy,sizeof(struct cust),1,f); if ((cpy.frstnam==c.frstnam)&(cpy.lastnam==c.lastnam)&(cpy.cntact==c.cntact)&(cpy.add==c.add)) { printf("Hi %s %s. Nice to meet you again. You live at %s and your contact number is %s\n", cpy.frstnam,cpy.lastnam,cpy.add,cpy.cntact); return; } } fwrite(&c,sizeof(struct cust),1,f); fclose (f); } printf("number of lines read is %d\n",num); }

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• Program that edits string and prints each word individually with C

  - by Michael_19

  I keep getting the error segmentation fault (core dumped) when I run my progam. #include<stdio.h> #include<stdlib.h> int nextword(char *str); int main(void) { char str[] = "Hello! Today is a beautiful day!!\t\n"; int i = nextword(str); while(i != -1) { printf("%s\n",&(str[i])); i = nextword(NULL); } return 0; } int nextword(char *str) { // create two static variables - these stay around across calls static char *s; static int nextindex; int thisindex; // reset the static variables if (str != NULL) { s = str; thisindex = 0; // TODO: advance this index past any leading spaces while (s[thisindex]=='\n' || s[thisindex]=='\t' || s[thisindex]==' ' ) thisindex++; } else { // set the return value to be the nextindex thisindex = nextindex; } // if we aren't done with the string... if (thisindex != -1) { nextindex = thisindex; // TODO: two things // 1: place a '\0' after the current word // 2: advance nextindex to the beginning // of the next word while (s[nextindex] != ' ' && s[nextindex] != '\0') nextindex++; str[nextindex] = '\0'; nextindex++; } return thisindex; } The goal of the program is to print each word in the string str[] to the console on a new line. I am a beginning programmer and this is an assignment so I must use this type of format (no string library allowed). I just would like to know where I went wrong and how I can fix it.

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• New Communications Industry Data Model with "Factory Installed" Predictive Analytics using Oracle Da

  - by charlie.berger

  Oracle Introduces Oracle Communications Data Model to Provide Actionable Insight for Communications Service Providers   We've integrated pre-installed analytical methodologies with the new Oracle Communications Data Model to deliver automated, simple, yet powerful predictive analytics solutions for customers.  Churn, sentiment analysis, identifying customer segments - all things that can be anticipated and hence, preconcieved and implemented inside an applications.  Read on for more information! TM Forum Management World, Nice, France - 18 May 2010 News Facts To help communications service providers (CSPs) manage and analyze rapidly growing data volumes cost effectively, Oracle today introduced the Oracle Communications Data Model. With the Oracle Communications Data Model, CSPs can achieve rapid time to value by quickly implementing a standards-based enterprise data warehouse that features communications industry-specific reporting, analytics and data mining. The combination of the Oracle Communications Data Model, Oracle Exadata and the Oracle Business Intelligence (BI) Foundation represents the most comprehensive data warehouse and BI solution for the communications industry. Also announced today, Hong Kong Broadband Network enhanced their data warehouse system, going live on Oracle Communications Data Model in three months. The leading provider increased its subscriber base by 37 percent in six months and reduced customer churn to less than one percent. Product Details Oracle Communications Data Model provides industry-specific schema and embedded analytics that address key areas such as customer management, marketing segmentation, product development and network health. CSPs can efficiently capture and monitor critical data and transform it into actionable information to support development and delivery of next-generation services using: More than 1,300 industry-specific measurements and key performance indicators (KPIs) such as network reliability statistics, provisioning metrics and customer churn propensity. Embedded OLAP cubes for extremely fast dimensional analysis of business information. Embedded data mining models for sophisticated trending and predictive analysis. Support for multiple lines of business, such as cable, mobile, wireline and Internet, which can be easily extended to support future requirements. With Oracle Communications Data Model, CSPs can jump start the implementation of a communications data warehouse in line with communications-industry standards including the TM Forum Information Framework (SID), formerly known as the Shared Information Model. Oracle Communications Data Model is optimized for any Oracle Database 11g platform, including Oracle Exadata, which can improve call data record query performance by 10x or more. Supporting Quotes "Oracle Communications Data Model covers a wide range of business areas that are relevant to modern communications service providers and is a comprehensive solution - with its data model and pre-packaged templates including BI dashboards, KPIs, OLAP cubes and mining models. It helps us save a great deal of time in building and implementing a customized data warehouse and enables us to leverage the advanced analytics quickly and more effectively," said Yasuki Hayashi, executive manager, NTT Comware Corporation. "Data volumes will only continue to grow as communications service providers expand next-generation networks, deploy new services and adopt new business models. They will increasingly need efficient, reliable data warehouses to capture key insights on data such as customer value, network value and churn probability. With the Oracle Communications Data Model, Oracle has demonstrated its commitment to meeting these needs by delivering data warehouse tools designed to fill communications industry-specific needs," said Elisabeth Rainge, program director, Network Software, IDC. "The TM Forum Conformance Mark provides reassurance to customers seeking standards-based, and therefore, cost-effective and flexible solutions. TM Forum is extremely pleased to work with Oracle to certify its Oracle Communications Data Model solution. Upon successful completion, this certification will represent the broadest and most complete implementation of the TM Forum Information Framework to date, with more than 130 aggregate business entities," said Keith Willetts, chairman and chief executive officer, TM Forum. Supporting Resources Oracle Communications Oracle Communications Data Model Data Sheet Oracle Communications Data Model Podcast Oracle Data Warehousing Oracle Communications on YouTube Oracle Communications on Delicious Oracle Communications on Facebook Oracle Communications on Twitter Oracle Communications on LinkedIn Oracle Database on Twitter The Data Warehouse Insider Blog

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• What makes them click ?

  - by Piet

  The other day (well, actually some weeks ago while relaxing at the beach in Kos) I read ‘Neuro Web Design - What makes them click?’ by Susan Weinschenk. (http://neurowebbook.com) The book is a fast and easy read (no unnecessary filler) and a good introduction on how your site’s visitors can be steered in the direction you want them to go. The Obvious The book handles some of the more known/proven techniques, like for example that ratings/testimonials of other people can help sell your product or service. Another well known technique it talks about is inducing a sense of scarcity/urgency in the visitor. Only 2 seats left! Buy now and get 33% off! It’s not because these are known techniques that they stop working. Luckily 2/3rd of the book handles less obvious techniques, otherwise it wouldn’t be worth buying. The Not So Obvious A less known influencing technique is reciprocity. And then I’m not talking about swapping links with another website, but the fact that someone is more likely to do something for you after you did something for them first. The book cites some studies (I always love the facts and figures) and gives some actual examples of how to implement this in your site’s design, which is less obvious when you think about it. Want to know more ? Buy the book! Other interesting sources For a more general introduction to the same principles, I’d suggest ‘Yes! 50 Secrets from the Science of Persuasion’. ‘Yes!…’ cites some of the same studies (it seems there’s a rather limited pool of studies covering this subject), but of course doesn’t show how to implement these techniques in your site’s design. I read ‘Yes!…’ last year, making ‘Neuro Web Design’ just a little bit less interesting. !!!Always make sure you’re able to measure your changes. If you haven’t yet, check out the advanced segmentation in Google Analytics (don’t be afraid because it says ‘beta’, it works just fine) and Google Website Optimizer. Worth Buying? Can I recommend it ? Sure, why not. I think it can be useful for anyone who ever had to think about the design or content of a site. You don’t have to be a marketing guy to want a site you’re involved with to be successful. The content/filler ratio is excellent too: you don’t need to wade through dozens of pages to filter out the interesting bits. (unlike ‘The Design of Sites’, which contains too much useless info and because it’s in dead-tree format, you can’t google it) If you like it, you might also check out ‘Yes! 50 Secrets from the Science of Persuasion’. Tip for people living in Europe: check Amazon UK for your book buying needs. Because of the low UK Pound exchange rate, it’s usually considerably cheaper and faster to get a book delivered to your doorstep by Amazon UK compared to having to order it at the local book store or web-shop.

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Cutting Subscriber Churn with Media Intelligence

  - by Oracle M&E

  There's lots of talk in media and entertainment companies about using "big data".  But it's often hard to see through the hype and understand how big data brings benefits in the real world.  How about being able to predict with 92% accuracy which subscribers intend to cancel their subscription - and put in place a renewal strategy to dramatically reduce that churn?  That's what Belgian media company De Persgroep has achieved with Oracle's Media Intelligence solution.  "One of the areas in which we're able to achieve beautiful results using big data is the churn prediction," De Persgroep's CIO Luc Verbist explains in a new Oracle video.  "Based on all the data that we collect on websites and all your behavior, payment behavior and so on, we're able to make a prediction model, which, with an accuracy of 92 percent, is able to predict that you probably won't renew your newspaper, anymore. So our approach to renewal is completely different to the people in that segment than towards the other people. And this has brought us a lot of value and a lot of customers who didn't stop their newspaper where else they would have done so." De Persgroep is using Oracle's Big Data Appliance, along with software from Oracle partner NGDATA to build up a detailed "DNA profile" of each individual customer, based on every interaction, in real time.  This means that any change in behavior - a drop in content consumption, a late subscription payment, a negative social media comment - is captured.  Applying advanced data modeling techniques automatically converts those raw interactions into data with real business meaning - like that customer's risk of churning. The very same data profile - comprising hundreds if individual dimensions - can simultaneously drive targeted marketing campaigns - informing audience about new content that's most relevant and encouraging them to subscribe.  It can power content recommendations and personalization right in the content sites and apps. And it can link directly into digital advertising networks via platforms like Oracle's BlueKai data management platform (DMP), to drive increased advertising CPMs. Using Oracle's Media Intelligence solution enables this across De Persgroep's business - comprising eight newspapers and 25 magazines published in Belgium and The Netherlands, and digital properties including websites with 6m daily unique visitors, along with TV and radio stations. "The company strategy is in fact a customer-centric strategy, so we want to get a 360-view about our customers, about our prospects. And the big data project helped us to achieve that goal," says Verbist. Using Oracle's Big Data Appliance to underpin the solution created huge savings.   "The selection of the Big Data Appliance was quite easy.  It was very quick to install, very easy to install, as well. And it was far cheaper than building our own Hadoop cluster. So it was in fact a non-brainer," Verbist explains. Applying Media Intelligence approach has yielded incredible results for De Persgroep, including: Improved products - with a new understanding of how readers are consuming print and digital content across the day Improved customer segmentation - driving a 6X improvement in customer prospecting and acquisition when contacting a specific segment Having the project up and running in three months And that has led to competitive benefits for De Persgroep, as Luc Verbist explains: "one of the results we saw since we started using big data is that we're able to increase the gap between we as the market leader, and the second [by] more than 20 percent."

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• Certify October Updates

  - by Sadia2

  Normal 0 false false false EN-US X-NONE X-NONE We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2 Collaboration Technologies: Oracle On Track Communication 1.0.0.0.0 Database : Oracle Database 11.2.0.4.0, Oracle Database Client 11.2.0.4.0, 11.2.0.3.0, Oracle Clusterware 12.1.0.1.0, 11.2.0.4.0, Oracle Real Application Clusters 12.1.0.1.0, 11.2.0.4.0, Oracle TimesTen In-Memory Database 11.2.2.5.0, Oracle Audit Vault and Database Firewall 12.1.1.0.0, Oracle Database Client 10.2.0.5, Oracle Secure Enterprise Search 11.2.2.2.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.4, 11.5.10.2, 11.5.9.2 Edge Applications: Oracle Transportation Management 6.3.2 Enterprise Manager: Enterprise Manager Base Platform – OMS 12.1.0.3.0 FSGBU Insurance Group: Oracle Health Insurance Back Office 10.13.2.0.0 Fusion Middleware: Oracle Application Development Framework 11.1.1.6.0, Oracle Business Intelligence Enterprise Edition 11.1.1.7.0, Oracle BI Answers 11.1.1.7.0, Oracle BI Composer 11.1.1.7.0, Oracle BI Presentation Services 11.1.1.7.0, Oracle BI Delivers 11.1.1.7.0, Oracle BI Interactive Dashboards 11.1.1.7.0, Oracle BI Scorecard and Strategy Management 11.1.1.7.0, Oracle BI Catalog Manager 11.1.1.7.0, Oracle BI Search 11.1.1.7.0, Oracle BIP Enterprise 11.1.1.7.0, Oracle BIP Scheduler 11.1.1.7.0, Oracle Real-Time Decision Center 11.1.1.7.0, Oracle Segmentation Server 11.1.1.7.0, Oracle JRE 1.7.0_45, 1.7.0_40, 1.7.0_25, 1.7.0_21, 1.7.0_17, 1.7.0_15, 1.7.0_13, 1.7.0_11, 1.7.0_10, 1.6.0_65, 1.6.0_26, Oracle JDK 1.7.0_45, 1.7.0_25, 1.7.0_17, 1.7.0_15, 1.7.0_13, 1.7.0_11, 1.6.0_65, 1.6.0_41, 1.6.0_26, Oracle Discoverer 11.1.1.7.0, 11.1.1.6.0, Discoverer Administrator 11.1.1.7.0, 11.1.1.6.0, Discoverer Desktop 11.1.1.7.0, 11.1.1.6.0, Oracle GoldenGate 12.1.2.0.0, Oracle GoldenGate Director 12.1.2.0.0, Java 1.7.0_10, Oracle Fusion Middleware 12.1.2.0.0, Oracle Data Integrator Agent 12.1.2.0.0, Oracle Data Integrator Studio 12.1.2.0.0, Oracle Data Integrator Console 12.1.2.0.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Enterprise Server 9.1.3.0, JD Edwards EnterpriseOne One View Reporting 9.1.3.0, JD Edwards EnterpriseOne Mobile Applications 9.0.2.0, 9.0.0.0, 9.1.2.0, JD Edwards EnterpriseOne for iPad 1.0.0.0 Linux & Server Virtualization (x86): Oracle VM Server for x86 3.2.6.0.0, 3.2.4.0.0, 3.2.3.0.0, 3.2.2.0.0, 3.2.1.0.0 MySQL: MySQL Database Server 5.6, 5.5, MySQL Cluster 7.3, 7.2, 7.1 Oracle Fusion Applications : Oracle Fusion Applications 11.1.7.0.0, 11.1.6.0.0, 11.1.5.0.0, 11.1.4.0.0 PeopleSoft: PeopleSoft PeopleTools 8.53, 8.52, 8.51, 8.5 Primavera GBU: Primavera Project Portfolio Mgmt 6.2.1, Primavera P6 Enterprise Project Portfolio Management 8.3.0.0.0 Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.4.0, 8.1.1.11.0 Siebel Web Server Extension 8.1.1.10.0 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• How to Waste Your Marketing Budget

  - by Mike Stiles

  Philosophers have long said if you find out where a man’s money is, you’ll know where his heart is. Find out where money in a marketing budget is allocated, and you’ll know how adaptive and ready that company is for the near future. Marketing spends are an investment. Not unlike buying stock, the money is placed in areas the marketer feels will yield the highest return. Good stock pickers know the lay of the land, the sectors, the companies, and trends. Likewise, good marketers should know the media available to them, their audience, what they like & want, what they want their marketing to achieve…and trends. So what are they doing? And how are they doing? A recent eTail report shows nearly half of retailers planned on focusing on SEO, SEM, and site research technologies in the coming months. On the surface, that’s smart. You want people to find you. And you’re willing to let the SEO tail wag the dog and dictate the quality (or lack thereof) of your content such as blogs to make that happen. So search is prioritized well ahead of social, multi-channel initiatives, email, even mobile - despite the undisputed explosive growth and adoption of it by the public. 13% of retailers plan to focus on online video in the next 3 months. 29% said they’d look at it in 6 months. Buying SEO trickery is easy. Attracting and holding an audience with wanted, relevant content…that’s the hard part. So marketers continue to kick the content can down the road. Pretty risky since content can draw and bind customers to you. Asked to look a year ahead, retailers started thinking about CRM systems, customer segmentation, and loyalty, (again well ahead of online video, social and site personalization). What these investors are missing is social is spreading across every function of the enterprise and will be a part of CRM, personalization, loyalty programs, etc. They’re using social for engagement but not for PR, customer service, and sales. Mistake. Allocations are being made seemingly blind to the trends. Even more peculiar are the results of an analysis Mary Meeker of Kleiner Perkins made. She looked at how much time people spend with media types and how marketers are investing in those media. 26% of media consumption is online, marketers spend 22% of their ad budgets there. 10% of media time is spent with mobile, but marketers are spending 1% of their ad budgets there. 7% of media time is spent with print, but (get this) marketers spend 25% of their ad budgets there. It’s like being on Superman’s Bizarro World. Mary adds that of the online spending, most goes to search while spends on content, even ad content, stayed flat. Stock pickers know to buy low and sell high. It means peering with info in hand into the likely future of a stock and making the investment in it before it peaks. Either marketers aren’t believing the data and trends they’re seeing, or they can’t convince higher-ups to acknowledge change and adjust their portfolios accordingly. Follow @mikestilesImage via stock.xchng

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• High CPU from httpd process

  - by KHWeb

  I am currently getting high CPU on a server that is just running a couple of sites with very low traffic. One of the sites is in still development going live soon. However, this site is very very slow...When browsing through its pages I can see that the CPU goes from 30% to 100% for httpd (see top output below). I have tuned httpd & MySQL, Apache Solr, Tomcat for high performance, and I am using APC. Not sure what to do from here or how to find the culprit as I have a bunch of messages on the httpd log and have been chasing dead ends for some time...any help is greatly appreciated. Server: AuthenticAMD, Quad-Core AMD Opteron(tm) Processor 2352, RAM 16GB Linux 2.6.27 64-bit, Centos 5.5 Plesk 9.5.4, MySQL 5.1.48, PHP 5.2.17 Apache/2.2.3 (CentOS) DAV/2 mod_jk/1.2.15 mod_ssl/2.2.3 OpenSSL/0.9.8e-fips-rhel5 PHP/5.2.17 mod_perl/2.0.4 Perl/v5.8.8 Tomcat6-6.0.29-1.jpp5, Tomcat-native-1.1.20-1.el5, Apache Solr top 17595 apache 20 0 1825m 507m 10m R 100.4 3.2 0:17.50 httpd 17596 apache 20 0 1565m 247m 9936 R 83.1 1.5 0:10.86 httpd 17598 apache 20 0 1430m 110m 6472 S 54.5 0.7 0:08.66 httpd 17599 apache 20 0 1438m 124m 12m S 37.2 0.8 0:11.20 httpd 16197 mysql 20 0 13.0g 2.0g 5440 S 9.6 12.6 297:12.79 mysqld 17617 root 20 0 12748 1172 812 R 0.7 0.0 0:00.88 top 8169 tomcat 20 0 4613m 268m 6056 S 0.3 1.7 6:40.56 java httpd error_log [debug] prefork.c(991): AcceptMutex: sysvsem (default: sysvsem) [info] mod_fcgid: Process manager 17593 started [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 17594 for worker proxy:reverse [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 17594 for (*) [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 17595 for worker proxy:reverse [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized [notice] child pid 22782 exit signal Segmentation fault (11) [error] (43)Identifier removed: apr_global_mutex_lock(jk_log_lock) failed [debug] util_ldap.c(2021): LDAP merging Shared Cache conf: shm=0x7fd29a5478c0 rmm=0x7fd29a547918 for VHOST: example.com [info] APR LDAP: Built with OpenLDAP LDAP SDK [info] LDAP: SSL support available [info] Init: Seeding PRNG with 256 bytes of entropy [info] Init: Generating temporary RSA private keys (512/1024 bits) [info] Init: Generating temporary DH parameters (512/1024 bits) [debug] ssl_scache_shmcb.c(374): shmcb_init allocated 512000 bytes of shared memory [debug] ssl_scache_shmcb.c(554): entered shmcb_init_memory() [debug] ssl_scache_shmcb.c(576): for 512000 bytes, recommending 4265 indexes [debug] ssl_scache_shmcb.c(619): shmcb_init_memory choices follow [debug] ssl_scache_shmcb.c(621): division_mask = 0x1F [debug] ssl_scache_shmcb.c(623): division_offset = 96 [debug] ssl_scache_shmcb.c(625): division_size = 15997 [debug] ssl_scache_shmcb.c(627): queue_size = 2136 [debug] ssl_scache_shmcb.c(629): index_num = 133 [debug] ssl_scache_shmcb.c(631): index_offset = 8 [debug] ssl_scache_shmcb.c(633): index_size = 16 [debug] ssl_scache_shmcb.c(635): cache_data_offset = 8 [debug] ssl_scache_shmcb.c(637): cache_data_size = 13853 [debug] ssl_scache_shmcb.c(650): leaving shmcb_init_memory()

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• Windows 7 The boot selection failed because a required device is inaccessible 0xc000000f

  - by piratejackus

  I have a problem with my Windows 7, hardware : Acer 3820TG Operating Systems : Windows 7 and Ubuntu 10.04 dual Case: When I try to boot my windows 7 I see an error: "Window failed to start. A recent hardware or software change might be the cause. To fix the problem: 1.Insert.... 2. .... ... status : 0xc000000f info : The boot selection failed because a required device is inaccessible .... " I can't exactly remember what were my last actions on Windows. I already searched this error and applied the proposed solutions, I created a repair USB (because I don't have a CD-ROM nor a Windows 7 CD) such as; -repair operating system :it says it cannot repair it -checking disk (chkdsk D: /f /r) : it checks the disk without a problem or error and it takes pretty long (more than a hour). But when I restart, still the same error. -I didn't create a restore point so I pass this option -I don't have a system image -I tried to run windows recovery (I have a recovery partition) but there are just two options: 1- Format the operating system but retain user data (copies the files under users to c\backup folder, but when I searched deeper I found that there are some people who already tried this option and couldn't find their user files under backup directory). Plus, I have unfortunately just one partition D (it is a fault I know) because I use always Ubuntu. So this is not applicable in my situation 2- Format entire system (Windows). I keep my valuable data in windows but not in user folder. I was reaching them from Windows. -I tried to repair windows boot by: bootrec /fixMBR bootrec /fixBoot bootrec /rebuildBCD I lost all grub menu, and reinstalled it. - ubuntuforums.org/showthread.php?t=1014708&page=29 nothing changed, same error. I created a thread in microsoft forums - http://social.answers.microsoft.com/Forums/en-US/w7install/thread/69517faf-850a-45fd- 8195-6d4ed831f805 but I couldn't find a solution. Before I run chkdsk from usb repair disk I couldn't able to mount Windows (NTFS) partition from Ubuntu, I was getting "couldn't mount file system, error code 2". I tried to fix ntfs partition from ubuntu and got "segmentation fault". I also created a thread on ubuntuforums for this mount problem: - http://ubuntuforums.org/showthread.php?t=1606427 So, after chkdsk, I could enable to mount windows partition but all I see in this partition is chkdsk logs, no any other data. Now, I don't think I lost my data because I don't get any filesystem errors, just the boot section, but this log files under windows partition makes me afraid. I see that Microsoft developers don't have a solution yet for this error. If you need any information to get more idea I can give, maybe I miss some points or it could be complicated. Thanks in advance.

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• Transient network dropout for Xen DomU's

  - by Stephen C

  We've got a CentOS server running a cluster of virtuals. Occasionally the cluster's internal network drops out for a minute or so ... and then comes back. The problem is somehow related to the actual network traffic, but it is not a simple load issue. (The system is generally lightly loaded, and the problem occurs irrespective of actual load.) The setup: CentOS 5.6 on Dom0, various CentOS on the DomU's Hardware - a Dell R710 with a BroadCom NextXpress 2 NIC (sigh) using the latest drivers for the NIC from BroadCom Xen configured to use network-bridge and vif-bridge Some iptable tweaks to route an unrelated port to one of the virtuals. The system has one externally visible IP address, and Dom0 runs an Apache httpd configured with a number of virtual hosts each of which reverse proxies to web servers running on the virtuals. (The virtuals have to be NAT'ed, primarily because we don't have enough allocated public IP addresses.) The symptoms: Works fine most of the time. When someone tries to UPLOAD a large file to one virtuals, the internal network drops out ... for all virtuals: The Dom0 httpd sees a network timeout talking to the backend server on the virtual and reports a 502. A previously established ssh connection from Dom0 to any of the DomU's freezes. Our monitoring shows ping failures for traffic between virtuals. The Xen consoles to the DomU's do not freeze. No log messages in any log files that I can see, on either Dom0 or the DomU's ... apart from the Dom0 httpd logs. After a minute or so, the problem clears by itself. This is 100% reproducible. What we've tried: Downloading, building and installing the latest BNX2 driver on Dom0 Turning off MSI on the NIC - adding "options bnx2 disable_msi=1" to /etc/modprobe.conf Turning off tcp segmentation offload - "ethtool -K eth0 tso off". Sacrificing a black rooster at midnight. I've exhausted all my options apart from switching to KVM ... or slaughtering more roosters. Any suggestions?

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• How to configure DD-WRT routing table when creating an isolated network segment for PCI C VT compliance

  - by tetranz

  I'm the volunteer support and system admin person at a small private school. We need to setup a PCI compliant Windows PC as a virtual terminal for credit card processing. I've read questionnaire SAQ C-VT and, to quote, this computer needs to be accessed: "via a computer that is isolated in a single location, and is not connected to other locations or systems within your environment (this can be achieved via a firewall or network segmentation to isolate the computer from other systems)" Our setup is as follows: DSL modem from ISP is setup to be a "transparent pipe" with no extra services. That goes into the WAN port of Linksys WRT54-GL running a DD-WRT. The LAN is 192.168.1.x. There are a couple of other WRT54-GL / DD-WRT devices. One is used as a wireless AP and another is a client bridge. To isolate the VT (virtual terminal) machine, I have another DD-WRT device. Its WAN is connected to a port on the 192.168.1.x LAN. The virtual terminal machine is connected to its LAN which is at 192.168.10.x. The SPI Firewall etc is turned on. It's basically the default DD-WRT gateway setup where the "ISP" is our own LAN. That's working. All incoming traffic to the VT machine is blocked, including from our own LAN. The VT can access the internet BUT, and here's the problem, it can also ping any of the computers on the 192.168.1.x LAN. I think I need to stop that. I'm guessing that I could do something with the Static Routing table in the VT machine's DD-WRT device. I need to route anything going to 192.168.1.x other than the gateway which is 192.168.1.1 to 0.0.0.0 or something like that. That's where I'm stuck at the end of my knowledge. Or ... do I need to get yet another DD-WRT so the network is "balanced". Maybe I need to have the internet from the DSL going into a DD-WRT which has only two devices on its LAN i.e., two other DD-WRTs, one for the main LAN and one for the VT. I think that would do but I'd like to avoid the extra cost and complexity if I don't need it. Thanks

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• Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

  - by Michael Snow

  Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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• Certify August Updates

  - by Sadia2

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We have added some release and platform certifications to MOS Certify. Applications : Oracle Demantra Demand Management 7.3.1.5, Oracle Demantra Predictive Trade Planning 7.3.1.5, Oracle Demantra Sales and Operations Planning 7.3.1.5 Database: Oracle Database Client 12.1.0.1.0 11.2.0.4.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.1.3, Oracle E-Business Suite 12.1.2, Oracle E-Business Suite 12.1.1, Oracle E-Business Suite 12.0.6, Oracle E-Business Suite 11.5.10.2 Edge Applications: Oracle Transportation Management 6.3.2 Enterprise Manager: Oracle Application Management Pack for Oracle E-Business Suite 12.1.0.1.0 Fusion Middleware: Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Forms Builder 11.1.1.6.0, Oracle Application Development Framework 11.1.1.6.0, Oracle Application Development Runtime 11.1.1.6.0, Oracle Business Intelligence Publisher 11.1.1.6.0, Oracle Directory Services Manager 11.1.1.6.0, Oracle Forms 11.1.1.6.0, Oracle GoldenGate 11.1.1.1.0, 11.1.1.1.2, 11.1.1.1.1, Oracle GoldenGate Application Adapters 11.1.1.1.1, Oracle Identity and Access Management 11.1.2.0.0, 11.1.2.1.0, Oracle Identity Federation 11.1.1.6.0, Oracle Real-Time Decision Load Generator 11.1.1.7.0, Oracle Real-Time Decision Studio 11.1.1.7.0, Oracle Real-Time Decisions 11.1.1.6.0, Oracle Reports 11.1.1.6.0, Oracle Segmentation Server 11.1.1.6.0, Oracle Virtual Directory 11.1.1.6.0, Oracle Web Cache 11.1.1.6.0, Oracle WebCenter Content Imaging 11.1.1.8.0, Oracle WebCenter Content Inbound Refinery Server 11.1.1.8.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Enterprise Capture 11.1.1.8.0, Oracle WebCenter Portal 11.1.1.8.0, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: Explorer 11.1.1.8.0, Oracle WebCenter Universal Content Management 11.1.1.8.0, Reports Builder 11.1.1.6.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Sites: Developer Tools 11.1.1.8.0 FSGBU Insurance Group : Oracle Health Insurance Claims 2.13.3.0.0, 2.13.2.0.0, 2.13.1.0.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Tools 9.1.3.0, 9.1.2.0, 9.1.0.0 JD Edwards World: JD Edwards World Service Enablement A93SE, A931SE PeopleSoft: PeopleSoft PeopleTools 8.52 Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel CRM Desktop Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel HI Web Client 8.2.2.2.0, 8.1.1.9.0, Siebel Gateway Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Outlook Add-in Client 8.2.2.2.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Web Server Extension 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Reference Data Management and Master Data: Are Relation ?

  - by Mala Narasimharajan

  Submitted By:  Rahul Kamath  Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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• Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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• how to send classes defined in .proto (protocol-buffers) over a socket

  - by make

  Hi, I am trying to send a proto over a socket, but i am getting segmentation error. Could someone please help and tell me what is wrong with this example? file.proto message data{ required string x1 = 1; required uint32 x2 = 2; required float x3 = 3; } client.cpp ... // class defined in proto data data_snd; data data_rec; char *y1 = "operation1"; uint32_t y2 = 123 ; float y3 = 3.14; // assigning data to send() data_snd.set_x1(y1); data_snd.set_x2(y2); data_snd.set_x3(y3); //sending data to the server if (send(socket, &data_snd, sizeof(data_snd), 0) < 0) { cerr << "send() failed" ; exit(1); } //receiving data from the client if (recv(socket, &data_rec, sizeof(data_rec), 0) < 0) { cerr << "recv() failed"; exit(1); } //printing received data cout << data_rec.x1() << "\n"; cout << data_rec.x2() << "\n"; cout << data_rec.x3() << "\n"; ... server.cpp ... //receiving data from the client if (recv(socket, &data_rec, sizeof(data_rec), 0) < 0) { cerr << "recv() failed"; exit(1); } //printing received data cout << data_rec.x1() << "\n"; cout << data_rec.x2() << "\n"; cout << data_rec.x3() << "\n"; // assigning data to send() data_snd.set_x1(data_rec.x1()); data_snd.set_x2(data_rec.x2()); data_snd.set_x3(data_rec.x3()); //sending data to the server if (send(socket, &data_snd, sizeof(data_snd), 0) < 0) { cerr << "send() failed" ; exit(1); } ... Thanks for help and replies-

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• What Causes Boost Asio to Crash Like This?

  - by Scott Lawson

  My program appears to run just fine most of the time, but occasionally I get a segmentation fault. boost version = 1.41.0 running on RHEL 4 compiled with GCC 3.4.6 Backtrace: #0 0x08138546 in boost::asio::detail::posix_fd_set_adapter::is_set (this=0xb74ed020, descriptor=-1) at /home/scottl/boost_1_41_0/boost/asio/detail/posix_fd_set_adapter.hpp:57 __result = -1 'ÿ' #1 0x0813e1b0 in boost::asio::detail::reactor_op_queue::perform_operations_for_descriptors (this=0x97f3b6c, descriptors=@0xb74ed020, result=@0xb74ecec8) at /home/scottl/boost_1_41_0/boost/asio/detail/reactor_op_queue.hpp:204 op_iter = {_M_node = 0xb4169aa0} i = {_M_node = 0x97f3b74} #2 0x081382ca in boost::asio::detail::select_reactor::run (this=0x97f3b08, block=true) at /home/scottl/boost_1_41_0/boost/asio/detail/select_reactor.hpp:388 read_fds = {fd_set_ = {fds_bits = {16, 0 }}, max_descriptor_ = 65} write_fds = {fd_set_ = {fds_bits = {0 }}, max_descriptor_ = -1} retval = 1 lock = { = {}, mutex_ = @0x97f3b1c, locked_ = true} except_fds = {fd_set_ = {fds_bits = {0 }}, max_descriptor_ = -1} max_fd = 65 tv_buf = {tv_sec = 0, tv_usec = 710000} tv = (timeval *) 0xb74ecf88 ec = {m_val = 0, m_cat = 0x81f2c24} sb = { = {}, blocked_ = true, old_mask_ = {__val = {0, 0, 134590223, 3075395548, 3075395548, 3075395464, 134729792, 3075395360, 135890240, 3075395368, 134593920, 3075395544, 135890240, 3075395384, 134599542, 3020998404, 135890240, 3075395400, 134614095, 3075395544, 4, 3075395416, 134548135, 3021172996, 4294967295, 3075395432, 134692921, 3075395504, 0, 3075395448, 134548107, 3021172992}}} #3 0x0812eb45 in boost::asio::detail::task_io_service ::do_one (this=0x97f3a70, lock=@0xb74ed230, this_idle_thread=0xb74ed240, ec=@0xb74ed2c0) at /home/scottl/boost_1_41_0/boost/asio/detail/task_io_service.hpp:260 more_handlers = false c = {lock_ = @0xb74ed230, task_io_service_ = @0x97f3a70} h = (boost::asio::detail::handler_queue::handler *) 0x97f3aa0 polling = false task_has_run = true #4 0x0812765f in boost::asio::detail::task_io_service ::run (this=0x97f3a70, ec=@0xb74ed2c0) at /home/scottl/boost_1_41_0/boost/asio/detail/task_io_service.hpp:103 ctx = { = {}, owner_ = 0x97f3a70, next_ = 0x0} this_idle_thread = {wakeup_event = { = {}, cond_ = {__c_lock = { __status = 0, __spinlock = 22446}, __c_waiting = 0x2bd7, __padding = "\000\000\000\000×+\000\000\000\000\000\000×+\000\000\000\000\000\000\204:\177\t\000\000\000", __align = 0}, signalled_ = true}, next = 0x0} lock = { = {}, mutex_ = @0x97f3a84, locked_ = false} n = 11420 #5 0x08125e99 in boost::asio::io_service::run (this=0x97ebbcc) at /home/scottl/boost_1_41_0/boost/asio/impl/io_service.ipp:58 ec = {m_val = 0, m_cat = 0x81f2c24} s = 8 #6 0x08154424 in boost::_mfi::mf0::operator() (this=0x9800870, p=0x97ebbcc) at /home/scottl/boost_1_41_0/boost/bind/mem_fn_template.hpp:49 No locals. #7 0x08154331 in boost::_bi::list1 ::operator(), boost::_bi::list0 (this=0x9800878, f=@0x9800870, a=@0xb74ed337) at /home/scottl/boost_1_41_0/boost/bind/bind.hpp:236 No locals. #8 0x081541e5 in boost::_bi::bind_t, boost::_bi::list1 ::operator() (this=0x9800870) at /home/scottl/boost_1_41_0/boost/bind/bind_template.hpp:20 a = {} #9 0x08154075 in boost::detail::thread_data, boost::_bi::list1 ::run (this=0x98007a0) at /home/scottl/boost_1_41_0/boost/thread/detail/thread.hpp:56 No locals. #10 0x0816fefd in thread_proxy () at /usr/lib/gcc/i386-redhat-linux/3.4.6/../../../../include/c++/3.4.6/bits/locale_facets.tcc:2443 __ioinit = {static _S_refcount = , static _S_synced_with_stdio = } ---Type to continue, or q to quit--- typeinfo for common::RuntimeException = {} typeinfo name for common::RuntimeException = "N6common16RuntimeExceptionE" #11 0x00af23cc in start_thread () from /lib/tls/libpthread.so.0 No symbol table info available. #12 0x00a5c96e in __init_misc () from /lib/tls/libc.so.6 No symbol table info available.

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• Problem with return 2 libc method

  - by jth

  Hi, I'am trying to understand the return2libc method. I'am using an ubuntu linux 9.10, 32 bit with ASLR disabled. In theory, it sounds quite easy, overwrite the saved eip with the address of system() (or whatever function you want), then put the address to which system() should return and after that, the parameter for system, the "/bin/bash"-string. But what happens is that my exploit keeps segfaulting the vulnerable program. I assume something with the system()-address went wrong. This is what I did so far: Determined the address of system(): (gdb) print system $1 = {<text variable, no debug info>} 0x167020 <system> (gdb) x/x system 0x167020 <system>: 0x890cec83 I used the subsequent x/x system because those 3 bytes returned by print system looks like an index in some sort of jumptable (PLT?), so I assume 0x890cec83 is the right address which is used to overwrite the saved eip. After that I determined the address of the /bin/bash string in memory, using a small C program which basically consists of this line: printf("Address of string /bin/bash: %p\n", getenv("SHELL")); Then I looked a little bit around in the memory and fount /bin/bash: (gdb) x/s 0xbffff6ca 0xbffff6ca: "/bin/bash" After I gathered this information, I filled the buffer: (gdb) b 9 Breakpoint 1 at 0x8048407: file victim.c, line 9. (gdb) r `perl -e 'print "A"x9 . "\x83\xec\x0c\x89FAKE\xca\f6\ff\bf";'` Breakpoint 1, main (argc=1111638594, argv=0xc360cca) at victim.c:10 10 return 0; (gdb) x/s 0xbffff6ca 0xbffff6ca: "/bin/bash" Stack frame looks like this: (gdb) i f Stack level 0, frame at 0xbffff440: eip = 0x8048407 in main (victim.c:10); saved eip 0x890cec83 source language c. Arglist at 0xbffff438, args: argc=1111638594, argv=0xc360cca Locals at 0xbffff438, Previous frame's sp is 0xbffff440 Saved registers: ebp at 0xbffff438, eip at 0xbffff43c This seems all right to me, saved eip was overwritten with the (hopefully) correct system()-address, return address for system was set to "FAKE" (shouldn't matter) and the address of /bin/bash also seems to be correct. When I'am continuing the execution, victim segfaults on some strange address and certainly not in 0x890cec83: (gdb) cont Continuing. Program received signal SIGSEGV, Segmentation fault. 0x0804840d in main (argc=Cannot access memory at address 0x41414149 ) at victim.c:11 11 } Has anyone an explanation or a hint what happens here and why the execution isn't redirected to 0x890cec83? Thanks in advance, any hint, and be it only vague, would be appreciated. I have no idea why this doesn't work.

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• Program execution stop at scanf???

  - by Mohit Deshpande

  main.c (with all the headers like stdio, stdlib, etc): int main() { int input; while(1) { printf("\n"); printf("\n1. Add new node"); printf("\n2. Delete existing node"); printf("\n3. Print all data"); printf("\n4. Exit"); printf("Enter your option -> "); scanf("%d", &input); string key = ""; string tempKey = ""; string tempValue = ""; Node newNode; Node temp; switch (input) { case 1: printf("\nEnter a key: "); scanf("%s", tempKey); printf("\nEnter a value: "); scanf("%s", tempValue); //execution ternimates here newNode.key = tempKey; newNode.value = tempValue; AddNode(newNode); break; case 2: printf("\nEnter the key of the node: "); scanf("%s", key); temp = GetNode(key); DeleteNode(temp); break; case 3: printf("\n"); PrintAllNodes(); break; case 4: exit(0); break; default: printf("\nWrong option chosen!\n"); break; } } return 0; } storage.h: #ifndef DATABASEIO_H_ #define DATABASEIO_H_ //typedefs typedef char *string; /* * main struct with key, value, * and pointer to next struct * Also typedefs Node and NodePtr */ typedef struct Node { string key; string value; struct Node *next; } Node, *NodePtr; //Function Prototypes void AddNode(Node node); void DeleteNode(Node node); Node GetNode(string key); void PrintAllNodes(); #endif /* DATABASEIO_H_ */ I am using Eclipse CDT, and when I enter 1, then I enter a key. Then the console says . I used gdb and got this error: Program received signal SIGSEGV, Segmentation fault. 0x00177024 in _IO_vfscanf () from /lib/tls/i686/cmov/libc.so.6 Any ideas why?

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• Segmenting a double array of labels

  - by Ami

  The Problem: I have a large double array populated with various labels. Each element (cell) in the double array contains a set of labels and some elements in the double array may be empty. I need an algorithm to cluster elements in the double array into discrete segments. A segment is defined as a set of pixels that are adjacent within the double array and one label that all those pixels in the segment have in common. (Diagonal adjacency doesn't count and I'm not clustering empty cells). |-------|-------|------| | Jane | Joe | | | Jack | Jane | | |-------|-------|------| | Jane | Jane | | | | Joe | | |-------|-------|------| | | Jack | Jane | | | Joe | | |-------|-------|------| In the above arrangement of labels distributed over nine elements, the largest cluster is the “Jane” cluster occupying the four upper left cells. What I've Considered: I've considered iterating through every label of every cell in the double array and testing to see if the cell-label combination under inspection can be associated with a preexisting segment. If the element under inspection cannot be associated with a preexisting segment it becomes the first member of a new segment. If the label/cell combination can be associated with a preexisting segment it associates. Of course, to make this method reasonable I'd have to implement an elaborate hashing system. I'd have to keep track of all the cell-label combinations that stand adjacent to preexisting segments and are in the path of the incrementing indices that are iterating through the double array. This hash method would avoid having to iterate through every pixel in every preexisting segment to find an adjacency. Why I Don't Like it: As is, the above algorithm doesn't take into consideration the case where an element in the double array can be associated with two unique segments, one in the horizontal direction and one in the vertical direction. To handle these cases properly, I would need to implement a test for this specific case and then implement a method that will both associate the element under inspection with a segment and then concatenate the two adjacent identical segments. On the whole, this method and the intricate hashing system that it would require feels very inelegant. Additionally, I really only care about finding the large segments in the double array and I'm much more concerned with the speed of this algorithm than with the accuracy of the segmentation, so I'm looking for a better way. I assume there is some stochastic method for doing this that I haven't thought of. Any suggestions?

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