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  • pfSense Firewall or Linsys/Cisco router for small offices

    - by Tim Meers
    I'm about to start switching some networks around for multiple small offices. Each office has about 10 to 15 users and 10 to 15 computers. Each office has a spread of generic routers and access points. The routers vary from being used as routers, to just being an access point for wireless. Nothing formal has really ever beem implemented for each of the 10 offices. What I'm wanting is to set up a pfSense box for each office to configure things like: traffic shaping (for VoIP QOS) URL Filtering DHCP static routing multiple VLANs I'll then use some of the existing hardware for wireless. Maybe even integrate the wireless right into the firewall depending on the office layout. So my question, would this be better to do a full blown firewall box, or but a new business class or high end consumer class Linksys router to do the URL filtering, QOS and DHPC? Each option could allow for remote access and VPN for remote maintnance and each would only cost a nominal about of money for something decent, i.e. under $250.

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  • Google Talk Video Chat with Gmail and 3rd Party App

    - by Tim Lytle
    Google Talk video chat only works in Gmail (because that makes sense, right?); however, other IM apps (I'm using Empathy specifically) support video chat over Google Talk. But can you use video chat outside your 'client'? Can someone on Gmail video chat with someone on Empathy? I'm having problems doing that, and suspect it may because of an older (but certainly not that old) version of Empathy. But before I start troubleshooting I just wanted to make sure ti's possible. Because I believe at one time, it wasn't - correct?

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  • GConf error and gnome does not load properly in RHEL 5.3

    - by Tim
    Hello, I am using Red Hat Enterprise Linux 5.3 . I created a user oracle on the system, using the following command useradd -g oinstall -G dba,oper -d /home/oracle oracle Now, when i try to login as the user oracle, GNOME does not load properly and i get popup box error message like the following GConf error:Failed to contact configuration server;some possible causes are that you need to enable TCP/IP for ORBit,or your have NFS locks due to a system crash.(Details-/:IOR file'/tmp/gcofd-cheetahman/tock/ior' not opened successfully,no gconfd located:Permission denied 2: IOR file /tmp/gconfd-cheetahman/lock/ior not opened succesfully no gconfd located: Permission denied) Any way to fix this ? Thank You

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  • SQL 2000: Intermittent Error 7399 with OLE DB Provider for Microsoft Jet

    - by Tim Lara
    I am using SQL Server 2000 on Windows Server 2003 SP2 and have set up a linked server to point at an Access 97 database using the OLE DB Provider 4.0 for Microsoft Jet. The problem I am having sounds almost exactly like the one described in this Microsoft KB article, except that the error I am getting is intermittent: http://support.microsoft.com/kb/814398 The SQL Server is running under the Local System account (which I don't have authority to change), and the Access 97 .mdb file that the linked server points to is on a Win XP Pro machine on the same LAN as the SQL Server machine, inside of a shared folder with permissions set to "Everyone" and "Full Control". Now, if the linked server connection never worked, it would make more sense that the problem is merely a permissions issue with the Local System account as the KB article above suggests, but the maddening thing is that sometimes the connection works just fine. When it fails, the error message is always the same: Error 7399: OLE DB provider 'Microsoft.Jet.OLEDB.4.0' reported an error. [OLE/DB provider returned message: Unspecified error] OLE DB error trace [OLE/DB Provider 'Microsoft.Jet.OLEDB.4.0' IDBInitialize::Initialize returned 0x80004005: ]. Also, not only does the linked server setup occasionally work just fine on this one particular SQL Server, what is supposed to be exactly the same setup on 25 other servers works just fine EVERY TIME! Obviously, something in the non-working setup must not be exactly the same, but I'm having trouble figuring out where to look for the differences since the error message SQL Server returns is so vague. I know our sysadmins have had numerous issues with Active Directory replication across our domain, so my best guess is that there is some sort of odd group policy corruption going on, but I thought I'd ask here to see if I might be overlooking something more straightforward. Any ideas on how to further isolate the error would be greatly appreciated! For the record, here is a list of things I've already tried: Rebooting the SQL Server machine. Fixes the issue temporarily, then the error returns within a minute or two of startup. (This is why I suspect a rogue group policy that is slow to apply fouling things up.) Importing all database objects from the Access 97 mdb into a new, clean mdb file. Makes no difference. Moving the Access 97 mdb file to a local directory on the SQL Server machine instead of accessing it via a share on the Win XP Pro LAN machine. This works, but does not solve the problem because the mdb needs to be on the client machine for performance reasons and the ability to work "stand alone". Plus, the same shared folder access works fine on all other servers / clients on my network. Compared all the SQL Server, Windows Server, etc versions to a known working setup and everything appears to be the same.

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  • SQL 2000: Intermittent Error 7399 with OLE DB Provider for Microsoft Jet

    - by Tim Lara
    I am using SQL Server 2000 on Windows Server 2003 SP2 and have set up a linked server to point at an Access 97 database using the OLE DB Provider 4.0 for Microsoft Jet. The problem I am having sounds almost exactly like the one described in this Microsoft KB article, except that the error I am getting is intermittent: http://support.microsoft.com/kb/814398 The SQL Server is running under the Local System account (which I don't have authority to change), and the Access 97 .mdb file that the linked server points to is on a Win XP Pro machine on the same LAN as the SQL Server machine, inside of a shared folder with permissions set to "Everyone" and "Full Control". Now, if the linked server connection never worked, it would make more sense that the problem is merely a permissions issue with the Local System account as the KB article above suggests, but the maddening thing is that sometimes the connection works just fine. When it fails, the error message is always the same: Error 7399: OLE DB provider 'Microsoft.Jet.OLEDB.4.0' reported an error. [OLE/DB provider returned message: Unspecified error] OLE DB error trace [OLE/DB Provider 'Microsoft.Jet.OLEDB.4.0' IDBInitialize::Initialize returned 0x80004005: ]. Also, not only does the linked server setup occasionally work just fine on this one particular SQL Server, what is supposed to be exactly the same setup on 25 other servers works just fine EVERY TIME! Obviously, something in the non-working setup must not be exactly the same, but I'm having trouble figuring out where to look for the differences since the error message SQL Server returns is so vague. I know our sysadmins have had numerous issues with Active Directory replication across our domain, so my best guess is that there is some sort of odd group policy corruption going on, but I thought I'd ask here to see if I might be overlooking something more straightforward. Any ideas on how to further isolate the error would be greatly appreciated! For the record, here is a list of things I've already tried: Rebooting the SQL Server machine. Fixes the issue temporarily, then the error returns within a minute or two of startup. (This is why I suspect a rogue group policy that is slow to apply fouling things up.) Importing all database objects from the Access 97 mdb into a new, clean mdb file. Makes no difference. Moving the Access 97 mdb file to a local directory on the SQL Server machine instead of accessing it via a share on the Win XP Pro LAN machine. This works, but does not solve the problem because the mdb needs to be on the client machine for performance reasons and the ability to work "stand alone". Plus, the same shared folder access works fine on all other servers / clients on my network. Compared all the SQL Server, Windows Server, etc versions to a known working setup and everything appears to be the same.

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  • MySQL InnoDB Corruption after power outage, possible to recover?

    - by Tim Hackett
    Hey Guys, I recently started trying to get Redmine up and running after a power outage that seems to have corrupted our InnoDB database in MySQL. Redmine had an extensive set of documentation that I would like to get even if redmine isn't able to run. The service fails on startup. I have tried inserting innodb_force_recovery = 4 per the documentation from the url in the error log. (also tried 1 thru 6 as I have backed up all directories after the corruption) I have verified through "mysqld-nt --print-defaults" that it is starting with the recovery option in the params. The machine is running Windows Server 2003 SP2, Xeon E5335 with 2GB RAM, MySQL is not mirrored to another machine, nor is the machine a mirror. I do not have any backups because the previous person did not set them up. Here is the error log: InnoDB: The log sequence number in ibdata files does not match InnoDB: the log sequence number in the ib_logfiles! 100308 14:50:01 InnoDB: Database was not shut down normally! InnoDB: Starting crash recovery. InnoDB: Reading tablespace information from the .ibd files... InnoDB: Restoring possible half-written data pages from the doublewrite InnoDB: buffer... 100308 14:50:02 InnoDB: Error: page 7 log sequence number 0 935521175 InnoDB: is in the future! Current system log sequence number 0 933419020. InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: for more information. 100308 14:50:02 InnoDB: Error: page 2 log sequence number 0 935517607 InnoDB: is in the future! Current system log sequence number 0 933419020. InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: for more information. 100308 14:50:02 InnoDB: Error: page 11 log sequence number 0 935517607 InnoDB: is in the future! Current system log sequence number 0 933419020. InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: for more information. 100308 14:50:02 InnoDB: Error: page 5 log sequence number 0 972973045 InnoDB: is in the future! Current system log sequence number 0 933419020. InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: for more information. 100308 14:50:02 InnoDB: Error: page 6 log sequence number 0 972984051 InnoDB: is in the future! Current system log sequence number 0 933419020. InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: for more information. 100308 14:50:02 InnoDB: Error: page 1577 log sequence number 0 972737368 InnoDB: is in the future! Current system log sequence number 0 933419020. InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: for more information. InnoDB: Error: trying to access page number 4294965119 in space 0, InnoDB: space name .\ibdata1, InnoDB: which is outside the tablespace bounds. InnoDB: Byte offset 0, len 16384, i/o type 10. InnoDB: If you get this error at mysqld startup, please check that InnoDB: your my.cnf matches the ibdata files that you have in the InnoDB: MySQL server. 100308 14:50:02InnoDB: Assertion failure in thread 960 in file .\fil\fil0fil.c line 3959 InnoDB: We intentionally generate a memory trap. InnoDB: Submit a detailed bug report to http://bugs.mysql.com. InnoDB: If you get repeated assertion failures or crashes, even InnoDB: immediately after the mysqld startup, there may be InnoDB: corruption in the InnoDB tablespace. Please refer to InnoDB: http://dev.mysql.com/doc/refman/5.0/en/forcing-recovery.html InnoDB: about forcing recovery. 100308 14:50:02 [ERROR] mysqld-nt: Got signal 11. Aborting! 100308 14:50:02 [ERROR] Aborting 100308 14:50:02 [Note] mysqld-nt: Shutdown complete

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  • MOSS 2007 SP2 - Error while provisioning SSP.

    - by Tim
    This is a brand new installation I am trying to provision the first SSP for MOSS and I keep getting the following error: (Provisioning failed: A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The semaphore timeout period has expired.)) The error also keeps appearing in the Application Event Log as event ID 7888. Google searches tell me its a connection between the Sharepoint server and the SQL server however, this is a production SQL Server which has several databases on it that do not experience any problems. These databases also include the Central Admin and Web Application databases for Sharepoint which are all working fine. Any guidance would be greatly appreciated. Thanks in advance.

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  • Splwow64 with TS Easy Print

    - by Tim Brigham
    I have an application (Sage MIP Fund Accounting) which exports data to Excel. In this process it uses an internal print driver. Since we upgraded from 2008 to 2008 R2 this export process causes system hangs. This has been isolated down to the splwow64 executable hanging while the Excel document is building. If I kill the spwow64 executable things function properly (I just can't print it once completed). This only occurs while using printer redirection using the Remote Desktop Easy Print function - if I pull the printer redirection things work exactly as expected. I've spent the last couple hours looking at hotfixes or driver upgrades since this appears to be a problem specifically with how the Remote Desktop Easy Printer printer is functioning. Is anyone aware of a hotfix which would be applicable in this situation? I don't want to grab every hotfix for redirected printing and start throwing them out there.

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  • How do you organise the cables in your racks?

    - by Tim
    I'm migrating my current half-size rack to a full-size rack and want to take the opportunity to reorganize and sort our spaghetti-hell of ethernet cables. What system do you use for organising your cables? Do you use any tracking software? Do you physically label the cables? What are you identifying when you label each end? Mac address? Port number? Asset number? What do you use to label them? I was looking at a hand held labeler, but the wrap around laser printer sheets might work. The Brady ID PAL seems good, but it's pricey. Ideas?

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  • Invoking 'Hotkey Mode' in IO Gear's GCS632U KVM Switch

    - by Tim Visher
    Awhile ago I changed the switch port key to left control on my IO Gear USB Switch and I'd like to change it back to Scroll Lock. When I did this, I have some memory of believing that I had found an error in the documentation for the switch regarding how to enter Hotkey Mode. Per the instructions in the manual(PDF), I'm supposed to be able to enter Hotkey Mode by Holding Scroll Lock for 2 seconds, adding Minus on the keypad for one second, and then release Minus first and within a second release Scroll lock. Ignoring the strangeness and fragility of this process, I'm looking for confirmation that this indeed works for anyone else. I can't remember why I thought it was wrong but I clearly remember that I did (I even had a blog post that I was going to write about but it got lost in the sands of time). As an aside, I'd be interested in seeing if there is any way to force a reset for the switch without entering Hotkey Mode as that would do exactly what I'm trying to do and I wouldn't have to mess with Hotkey Mode. Thanks in advance!

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  • What backup utilities are available for Trixbox CE?

    - by Tim Post
    I'm running Trixbox CE (v2.6.2.3) and I need to make a full system backup of all configurations, recordings, databases, etc in a manner that can be easily restored on a brand new installation of the same version of Trixbox CE. I started to write something myself using rsync, however I feel like I'm probably missing some things and needlessly copying other things. What are my options?

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  • Modify registry for Internet Connection Sharing?

    - by Tim
    My OS is Windows XP. Quoted from How to Change the IP Range for the Internet Connection Sharing DHCP service Use Registry Editor to modify the data value of the IntranetInfo value in the following registry key: Hkey_Local_Machine\System\CurrentControlSet\Services\ICSharing\Settings\General The first number listed is the IP address of the internal IP address of the Connection Sharing host. The second number is the subnet IP address separated by a comma. Enter the first IP address of the new range followed by the subnet mask, separated by a comma. (For example, 169.254.0.1,255.255.0.0.). Modify the data value of the Start value in the following registry key: Hkey_Local_Machine\System\CurrentControlSet\Services\ICSharing\Addressing\Settings Change the value to the second address of the selected IP range. This address cannot be the same or a lower value than the IP address used for the IntranetInfo key. Modify the data value for the Stop value in the same registry key. Enter the last the IP address of the selected IP range. My registry table does not have Hkey_Local_Machine\System\CurrentControlSet\Services\ICSharing, and I don't know how to do with my registry table following the above three steps. Can someone guide me through it step by step?

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  • TeamCity EC2 Integration via ISA Server

    - by Tim Long
    I have a TeamCity server which is actually installed on SBS 2003 Premium with ISA Server (firewall/proxy) installed. My ADSL connection has multiple IP addresses, which all resolve directly to my SBS external NIC. The NIC is therefore multi-homed and I have allocated one of the IP addresses specifically to TeamCity. In ISA, I've created an access rule to allow the traffic in. I can access my TeamCity server externally and view the web interface, that all works fine. I want to use the Amazon EC2 integration in TeamCity to launch build agents 'in the cloud'. The problem I am having is that when the agent starts, it sees the server and registers, then just sits there waiting. On the server side, the agent appears as 'disconnected'. Examining the settings, the agent's IP address appears to be that of the external NIC. What I think might be happening is that the traffic is undergoing Network Address Translation (NAT) so that TeamCity always thinks the agent is locally installed and therefore can't communicate with the actual remote agent. This seems to happen even though I have a permanent static IP address dedicated to TeamCity. So, the question is this. How can I make traffic to a specific IP address pass through the ISA server un-NATted?

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  • Jabber Breaks in Empathy

    - by Tim Lytle
    Using empathy in Ubuntu 10.04 (64 bit), everything worked great after initial setup. But after disconnecting and reconnecting, any Jabber connection (GTalk and Facebook Chat) gives a 'network error'. Tried disabling accounts and only connecting to GTalk, same error. Tried removing all accounts, adding GTalk, same error. Upgraded to the dev version of Empathy, connected once, then after going 'offline' and reconnecting, same error. If it just didn't work, I'd wait for some kind of fix. But it did work, but only once per install. How does that happen? Anyone with this problem that solved it?

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  • Enable SMB file sharing on OS X - "Incorrect Password"

    - by Tim Robinson
    I have a Mac running Snow Leopard connected to an Active Directory domain. I can share folders on the Mac and view files from Windows without problems. When I try to enable my Mac account for write access through System Preferences, I'm prompted for my account's password. Even though I'm entering the right one, I get an "Incorrect Password" response. The same process works fine for the local Mac administrator account; it's the Active Directory account I'm having problems with. I followed the advice on this page on apple.com without success: (I used the Mac to reset my domain password, and re-created my login keychain) If you want to use a user account that existed before you installed Mac OS X 10.3 (Panther), you may need to reset the password for the account using Accounts preferences. Can anyone suggest what might be wrong? Until I fix this I can't write to my Mac file share from Windows.

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  • VLC playing mkv file without sound

    - by Tim
    When I play mkv file in VLC, it produces this error No suitable decoder module: VLC does not support the audio or video format "undf". Unfortunately there is no way for you to fix this. What does it mean and how to fix it? My OS is Windows 7. Thanks and regards!

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  • WDS updating raid drivers in an already existing image WIM

    - by Tim
    Here is my current setup. WDS installed on Server 2008 R2 for the new driverstore and multicast features. A Windows Server 2003 32bit Standard image built to support previous DL360 models. A new HP DL360 G6 which has a new raid controller in it. I need to add the driver for the raid controller into my Server 2003 32bit standard install image but I can't seem to figure out the correct method to do so. So far I've tried the following: Mounting the image and placing the drivers into the Sysprep drivers folder, adding the PCI device codes into the sysprep.inf file and committing the changes to the image. Pushing the image to a DL360 G4, ensuring the driver is in the correct locations and re-sysprepping the image. Hoping that the new driverstore feature would magically work with 2003 (a guy can dream cant he?) Is there some standard method that I can use to update this image with the new drivers or do I need to start from scratch with an entirely new build? Thanks in advance.

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  • How to securely generate memorable passwords?

    - by Tim
    Whenever I need new passwords I use some tools to generate those, preferable memorable passwords, but I've been wondering how secure this might actually be. Using The xkcd random number generator is probably pretty bad, cat /dev/random is probably pretty good, but generating memorable passwords seems a bit more tricky. Whenever a program generates a memorable password, it only uses a subset of the total password space available, and it is not clear to me how big this space is. Of course a long password should help in this case, but if the `memorable' part of the program is too predictable, your passwords are not very good in the end. TL;DR: how secure are memorable password generators, given the fact that `memorable' passwords are a subset of total password space? Some tools I know of: pwgen -- seems ok, but passwords are not too memorable Mac Password Assistant - generates memorable passwords but it is unclear to me how this works.

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  • Acer Aspire ASE700-UQ660A will not respond to power button

    - by Tim R.
    This is something of a continuation of this question. I am now completely unable to boot this computer. The last time I used it, I used hibernation mode. When I needed to use it again, it would not respond at all to the power button, keyboard, or mouse. I tried: Holding down the power button for 15 seconds pressing the power button Unplugging the power cord for 30 seconds, plugging it back in, and trying again Removing the motherboard battery for over a minute and reinstalling it Before removing the motherboard battery, none of the lights on the front of the computer lit up. After reinstalling the battery and plugging the power cord back in, the light behind the power button is constantly illuminated (without even pressing the power button), but there is still no response to the power button, no fans turned on, nothing else that would indicate that it is running. System: Acer Aspire ASE700-UQ660A (Specs should be all factory defaults except:) 4 GB RAM Nvidia GeForce 8600 GT with driver version 197.45 Windows 7 Professional 64 bit

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  • Nginx config rewriting subdomain name to 1st URI segment

    - by tim peterson
    I'm unable to do the following nginx.conf rewrite: test.mysite.info to: mysite.info/test here's what i've tried: server { server_name test.mysite.info; rewrite ^ https://mysite.info/test/$request_uri; } I know my DNS (Route53 AWS) is correct b/c: test.mysite.info redirects to mysite.info (just not mysite.info/test) I have an Apache server handling mysite.com which using .htaccess I can rewrite test.mysite.com to mysite.com/test. I haven't changed anything else from the default nginx.conf installation so I'm totally confused as to why such a simple thing isn't working. Here is my full nginx.conf file if that is helpful.

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  • Why is this LTO4 Tape-drive not working

    - by Tim Haegele
    # modprobe mptsas # dmesg [ 4274.796796] scsi target7:0:0: mptsas: ioc1: delete device: fw_channel 0, fw_id 0, phy 0, sas_addr 0x50050763124b29ac [ 4274.939579] mptsas 0000:01:00.0: PCI INT A disabled [ 4280.934531] Fusion MPT SAS Host driver 3.04.12 [ 4280.934552] mptsas 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 4280.934692] mptbase: ioc2: Initiating bringup [ 4281.490183] ioc2: LSISAS1064E B3: Capabilities={Initiator} [ 4281.490203] mptsas 0000:01:00.0: setting latency timer to 64 [ 4293.555274] scsi8 : ioc2: LSISAS1064E B3, FwRev=011e0000h, Ports=1, MaxQ=277, IRQ=16 [ 4293.574906] mptsas: ioc2: attaching ssp device: fw_channel 0, fw_id 0, phy 0, sas_addr 0x50050763124b29ac [ 4293.576471] scsi 8:0:0:0: Sequential-Access IBM ULTRIUM-HH4 B6W1 PQ: 0 ANSI: 6 [ 4293.578549] st 8:0:0:0: Attached scsi tape st0 [ 4293.578550] st 8:0:0:0: st0: try direct i/o: yes (alignment 512 B) [ 4293.578577] st 8:0:0:0: Attached scsi generic sg5 type 1 # mt -f /dev/st0 status mt -f /dev/st0 status mt: /dev/st0: rmtopen failed: Input/output error # dd if=/dev/zero of=/dev/nst0 bs=1024 count=10 dd: opening `/dev/nst0': Input/output error I am running debian squeeze 2.6.32-5-amd64 #1 SMP Sun May 6 04:00:17 UTC 2012 x86_64 GNU/Linux Server is Fujitsu TX140 with Controller Symbios Logic SAS1064ET PCI-Express Fusion-MPT SAS Tape+Hardware is new.

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  • Sharing large (multi-Gb) files with clients

    - by Tim Long
    I wasn't sure if this was the best place for this question, but I think it is squarely in the realm of the IT admin so that's the reason I put it here. We need to share large files (several Gigabytes) with external clients. We need a simple way of reliably and automatically publishing these files so that clients can then download them. Our organization has Windows desktops and a Windows SBS 2011 server. Sharing from our server is probably suboptimal from the client's perspective, because of the low upstream bandwidth of typical ADSL (around 1 Mbps) - it would take all day (9 hours for a 4Gb file) for the client to download the file. Uploading to a 3rd party sever is good for the client but painful for us, because we then have to deal with a multi-hour upload. Uploading to a third-part server would be less problematic if it could be made reliable and automatic, e.g. something like a Groove/SharePoint Workspace, simply drop the file in and wait for it to synchronize - but Groove has a 2Gb limit which is not big enough. So ideally I'd like a service with the following attributes: Must work for files of at least 5Gb, preferably 10Gb Once the transfer is started, it must be reliable (i.e. not sensitive to disconnections and service outages) and completely automatic Ideally, the sender would get a notification when the transfer completes. Has to work with Windows based systems. Any suggestions?

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  • High Server Load cannot figure out why

    - by Tim Bolton
    My server is currently running CentOS 5.2, with WHM 11.34. Currently, we're at 6.43 to 12 for a load average. The sites that we're hosting are taking a lot time to respond and resolve. top doesn't show anything out of the ordinary and iftop doesn't show a lot of traffic. We have many resellers, and some not so good at writing code, how can we find the culprit? vmstat output: vmstat procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------ r b swpd free buff cache si so bi bo in cs us sy id wa st 0 2 84 78684 154916 1021080 0 0 72 274 0 14 6 3 80 12 0 top output (ordered by %CPU) top - 21:44:43 up 5 days, 10:39, 3 users, load average: 3.36, 4.18, 4.73 Tasks: 222 total, 3 running, 219 sleeping, 0 stopped, 0 zombie Cpu(s): 5.8%us, 2.3%sy, 0.2%ni, 79.6%id, 11.8%wa, 0.0%hi, 0.2%si, 0.0%st Mem: 2074580k total, 1863044k used, 211536k free, 174828k buffers Swap: 2040212k total, 84k used, 2040128k free, 987604k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 15930 mysql 15 0 138m 46m 4380 S 4 2.3 1:45.87 mysqld 21772 igniteth 17 0 23200 7152 3932 R 4 0.3 0:00.02 php 1586 root 10 -5 0 0 0 S 2 0.0 11:45.19 kjournald 21759 root 15 0 2416 1024 732 R 2 0.0 0:00.01 top 1 root 15 0 2156 648 560 S 0 0.0 0:26.31 init 2 root RT 0 0 0 0 S 0 0.0 0:00.35 migration/0 3 root 34 19 0 0 0 S 0 0.0 0:00.32 ksoftirqd/0 4 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 5 root RT 0 0 0 0 S 0 0.0 0:02.00 migration/1 6 root 34 19 0 0 0 S 0 0.0 0:00.11 ksoftirqd/1 7 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1 8 root RT 0 0 0 0 S 0 0.0 0:01.29 migration/2 9 root 34 19 0 0 0 S 0 0.0 0:00.26 ksoftirqd/2 10 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/2 11 root RT 0 0 0 0 S 0 0.0 0:00.90 migration/3 12 root 34 19 0 0 0 R 0 0.0 0:00.20 ksoftirqd/3 13 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/3 top output (ordered by CPU time) top - 21:46:12 up 5 days, 10:41, 3 users, load average: 2.88, 3.82, 4.55 Tasks: 217 total, 1 running, 216 sleeping, 0 stopped, 0 zombie Cpu(s): 3.7%us, 2.0%sy, 2.0%ni, 67.2%id, 25.0%wa, 0.0%hi, 0.1%si, 0.0%st Mem: 2074580k total, 1959516k used, 115064k free, 183116k buffers Swap: 2040212k total, 84k used, 2040128k free, 1090308k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ TIME COMMAND 32367 root 16 0 215m 212m 1548 S 0 10.5 62:03.63 62:03 tailwatchd 1586 root 10 -5 0 0 0 S 0 0.0 11:45.27 11:45 kjournald 1576 root 10 -5 0 0 0 S 0 0.0 2:37.86 2:37 kjournald 27722 root 16 0 2556 1184 800 S 0 0.1 1:48.94 1:48 top 15930 mysql 15 0 138m 46m 4380 S 4 2.3 1:48.63 1:48 mysqld 2932 root 34 19 0 0 0 S 0 0.0 1:41.05 1:41 kipmi0 226 root 10 -5 0 0 0 S 0 0.0 1:34.33 1:34 kswapd0 2671 named 25 0 74688 7400 2116 S 0 0.4 1:23.58 1:23 named 3229 root 15 0 10300 3348 2724 S 0 0.2 0:40.85 0:40 sshd 1580 root 10 -5 0 0 0 S 0 0.0 0:30.62 0:30 kjournald 1 root 17 0 2156 648 560 S 0 0.0 0:26.32 0:26 init 2616 root 15 0 1816 576 480 S 0 0.0 0:23.50 0:23 syslogd 1584 root 10 -5 0 0 0 S 0 0.0 0:18.67 0:18 kjournald 4342 root 34 19 27692 11m 2116 S 0 0.5 0:18.23 0:18 yum-updatesd 8044 bollingp 15 0 3456 2036 740 S 1 0.1 0:15.56 0:15 imapd 26 root 10 -5 0 0 0 S 0 0.0 0:14.18 0:14 kblockd/1 7989 gmailsit 16 0 3196 1748 736 S 0 0.1 0:10.43 0:10 imapd iostat -xtk 1 10 output [root@server1 tmp]# iostat -xtk 1 10 Linux 2.6.18-53.el5 12/18/2012 Time: 09:51:06 PM avg-cpu: %user %nice %system %iowait %steal %idle 5.83 0.19 2.53 11.85 0.00 79.60 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 1.37 118.83 18.70 54.27 131.47 692.72 22.59 4.90 67.19 3.10 22.59 sdb 0.35 39.33 20.33 61.43 158.79 403.22 13.75 5.23 63.93 3.77 30.80 Time: 09:51:07 PM avg-cpu: %user %nice %system %iowait %steal %idle 1.50 0.00 0.50 24.00 0.00 74.00 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 25.00 2.00 2.00 128.00 108.00 118.00 0.03 7.25 4.00 1.60 sdb 0.00 16.00 41.00 145.00 200.00 668.00 9.33 107.92 272.72 5.38 100.10 Time: 09:51:08 PM avg-cpu: %user %nice %system %iowait %steal %idle 2.00 0.00 1.50 29.50 0.00 67.00 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 95.00 3.00 33.00 12.00 480.00 27.33 0.07 1.72 1.31 4.70 sdb 0.00 14.00 1.00 228.00 4.00 960.00 8.42 143.49 568.01 4.37 100.10 Time: 09:51:09 PM avg-cpu: %user %nice %system %iowait %steal %idle 13.28 0.00 2.76 21.30 0.00 62.66 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 21.00 1.00 19.00 16.00 192.00 20.80 0.06 3.55 1.30 2.60 sdb 0.00 36.00 28.00 181.00 124.00 884.00 9.65 121.16 617.31 4.79 100.10 Time: 09:51:10 PM avg-cpu: %user %nice %system %iowait %steal %idle 4.74 0.00 1.50 25.19 0.00 68.58 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 20.00 3.00 15.00 12.00 136.00 16.44 0.17 7.11 3.11 5.60 sdb 0.00 0.00 103.00 60.00 544.00 248.00 9.72 52.35 545.23 6.14 100.10 Time: 09:51:11 PM avg-cpu: %user %nice %system %iowait %steal %idle 1.24 0.00 1.24 25.31 0.00 72.21 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 75.00 4.00 28.00 16.00 416.00 27.00 0.08 3.72 2.03 6.50 sdb 2.00 9.00 124.00 17.00 616.00 104.00 10.21 3.73 213.73 7.10 100.10 Time: 09:51:12 PM avg-cpu: %user %nice %system %iowait %steal %idle 1.00 0.00 0.75 24.31 0.00 73.93 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 24.00 1.00 9.00 4.00 132.00 27.20 0.01 1.20 1.10 1.10 sdb 4.00 40.00 103.00 48.00 528.00 212.00 9.80 105.21 104.32 6.64 100.20 Time: 09:51:13 PM avg-cpu: %user %nice %system %iowait %steal %idle 2.50 0.00 1.75 23.25 0.00 72.50 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 125.74 3.96 46.53 15.84 689.11 27.92 0.20 4.06 2.41 12.18 sdb 2.97 0.00 91.09 84.16 419.80 471.29 10.17 85.85 590.78 5.66 99.11 Time: 09:51:14 PM avg-cpu: %user %nice %system %iowait %steal %idle 0.75 0.00 0.50 24.94 0.00 73.82 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 88.00 1.00 7.00 4.00 380.00 96.00 0.04 4.38 3.00 2.40 sdb 3.00 7.00 111.00 44.00 540.00 208.00 9.65 18.58 581.79 6.46 100.10 Time: 09:51:15 PM avg-cpu: %user %nice %system %iowait %steal %idle 11.03 0.00 3.26 26.57 0.00 59.15 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await svctm %util sda 0.00 145.00 7.00 53.00 28.00 792.00 27.33 0.15 2.50 1.55 9.30 sdb 1.00 0.00 155.00 0.00 800.00 0.00 10.32 2.85 18.63 6.46 100.10 [root@server1 tmp]# MySQL Show Full Processlist mysql> show full processlist; +------+---------------+-----------+-----------------------+----------------+------+----------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Id | User | Host | db | Command | Time | State | Info | +------+---------------+-----------+-----------------------+----------------+------+----------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | 1 | DB_USER_ONE | localhost | DB_ONE | Query | 3 | waiting for handler insert | INSERT DELAYED INTO defers (mailtime,msgid,email,transport_method,message,host,ip,router,deliveryuser,deliverydomain) VALUES(FROM_UNIXTIME('1355879748'),'1TivwL-0003y8-8l','[email protected]','remote_smtp','SMTP error from remote mail server after initial connection: host mx1.mail.tw.yahoo.com [203.188.197.119]: 421 4.7.0 [TS01] Messages from 75.125.90.146 temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html','mx1.mail.tw.yahoo.com','203.188.197.119','lookuphost','','') | | 2 | DELAYED | localhost | DB_ONE | Delayed insert | 52 | insert | | | 3 | DELAYED | localhost | DB_ONE | Delayed insert | 68 | insert | | | 911 | DELAYED | localhost | DB_ONE | Delayed insert | 99 | Waiting for INSERT | | | 993 | DB_USER_TWO | localhost | DB_TWO | Sleep | 832 | | NULL | | 994 | DB_USER_ONE | localhost | DB_ONE | Query | 185 | Locked | delete from failures where FROM_UNIXTIME(UNIX_TIMESTAMP(NOW())-1296000) > mailtime | | 1102 | DB_USER_THREE | localhost | DB_THREE | Query | 29 | NULL | commit | | 1249 | DB_USER_FOUR | localhost | DB_FOUR | Query | 13 | NULL | commit | | 1263 | root | localhost | DB_FIVE | Query | 0 | NULL | show full processlist | | 1264 | DB_USER_SIX | localhost | DB_SIX | Query | 3 | NULL | commit | +------+---------------+-----------+-----------------------+----------------+------+----------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ 10 rows in set (0.00 sec)

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