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  • Is execution of sync(8) still required before shutting down linux?

    - by Amos Shapira
    I still see people recommend use of "sync; sync; sync; sleep 30; halt" incantations when talking about shutting down or rebooting Linux. I've been running Linux since its inception and although this was the recommended procedure in the BSD 4.2/4.3 and SunOS 4 days, I can't recall that I had to do that for at least the last ten years, during which I probably went through shutdown/reboot of Linux maybe thousands of times. I suspect that this is an anachronism since the days that the kernel couldn't unmount and sync the root filesystem and other critical filesystems required even during single-user mode (e.g. /tmp), and therefore it was necessary to tell it explicitly to flush as much data as it can to disk. These days, without finding the relevant code in the kernel source yet (digging through http://lxr.linux.no and google), I suspect that the kernel is smart enough to cleanly unmount even the root filesystem and the filesystem is smart enough to effectively do a sync(2) before unmounting itself during a normal "shutdown"/"reboot"/"poweorff". The "sync; sync; sync" is only necessary in extreme cases where the filesystem won't unmount cleanly (e.g. physical disk failure) or the system is in a state that only forcing a direct reboot(8) will get it out of its freeze (e.g. the load is too high to let it schedule the shutdown command). I also never do the "sync" procedure before unmounting removable devices, and never hit a problem. Another example - Xen allows the DomU to be sent a "shutdown" command from the Dom0, this is considered a "clean shutdown" without anyone having to login and type the magical "sync; sync; sync" first. Am I right or was I lucky for a few thousands of system shutdowns?

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  • Exchange 2010 sends out spam.

    - by Magnus Gladh
    Hi. I have an Exchange Server 2010, that uses a smart host to send out mails. A day ago the owner of smart host contact us and told us that we send out spam. I have try different open relay test on the net and all of them come back saying that this server is secured and can not be used as relay server. But I can see in my Exchange Queue Viewer that it keeps coming in new messages. Here is an example of how it looks. Identity: mailserver\3874\13128 Subject: Olevererbart:: [email protected] Pfizer -75% now Internet Message ID: <[email protected]> From Address: <> Status: Ready Size (KB): 6 Message Source Name: DSN Source IP: 255.255.255.255 SCL: -1 Date Received: 2010-12-09 21:46:22 Expiration Time: 2010-12-11 21:46:22 Last Error: Queue ID: mailserver\3874 Recipients: [email protected] How can I secure our exchange server more, to stop this from happening? Could I have got an virus that hooks up to our exchange server and send mail throw that? As I can see the From Address is always <, is there someway that I can stop sending mails that don't have a from address that I describe? Pleas help

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  • Can Spotlight or Media Browser index metadata contained in iPhoto or Aperture in Mac OS X?

    - by jaydles
    It seems silly to go to all the trouble to assign "Face" data to thousands of photos, but not make it possible to use that data to locate them outside of that application. Is there any way to get Spotlight or Media Browser in OSX (Snow Leopard) to index and recognize metadata (Faces, Places, etc.) contained in iPhoto or Aperture? I know that that metadata is stored in the "library" database for Aperture/iphoto, rather than on the actual files (which is too bad). And I can even potentially see why it might create challenges for spotlight to use it, since spotlight is presumably a file index system, not a media organizer, but surely the media browser used across the other OSX apps is intended to use it? The media browser's whole purpose seems to be to let you easily locate and reference the items you organize in one of the ilife apps (iphoto or Aperture, in this case) from the others (say, imovie, or Mail). It's particularly vexing since the photo app on the iphone sorts by faces by default. Additionally, the mac-based media browser does access smart albums and folders, so you could establish a workaround by creating a smart album for each "face" or place, or tag, and access them that way, but it seems like there must be an easier way. Am I missing something?

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  • Remote Desktop Zooming

    - by codeulike
    Using Remote Desktop from a device with a hi-res screen (say, a Surface Pro) is decidedly tricky - as everything displays 1:1 scale and so looks tiny. If the machine you are remoting into runs Server 2008 R2 or later, you can change the dpi zooming setting (see here). But for older hosts, that doesn't work. Using normal Remote Desktop, you can connect with a lower resolution, say 1280x768, and turn on smart-sizing. However smart-sizing can scale down (to display a huge desktop in a small area) but does not seem to scale up (to display a small desktop in a big area). Using the Windows 8 Remote Desktop App, you can zoom - but you cannot set the default resolution of the host. What I want is a lower resolution in the host, scaled up to fit my screen. So both of those are close to what I want, but dont quite work. So question is: Does the Remote Desktop App allow screen resolution to be set somehow? Is there some other Remote Desktop client that can handle zooming better?

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  • Western Digital HDD disappears and reappears in BIOS

    - by tbkn23
    I know many people asked about similar problems, but I have a very specific case where I can't understand what's going on... I have a 3TB Western Digital Caviar Green disk connected in my Desktop, that also has a seagate 1.5TB disk and 2 SSD drives (OCZ and Sandisk). After working fine for quite some time (probably more than a year), suddenly my Caviar Green drive disappeared from windows. I checked the BIOS, and it wasn't there either. I opened my PC, played with the connectors, power, etc, but nothing helped. Even tried switching connectors with those of the 1.5TB disk, and nothing changed, the 1.5TB seagate was there, but the 3TB WD was not. Ok, now for the strange part. I have another desktop at home, so I took out my 3TB drive, connected it there, and it worked fine! I copied the most important files out of it, and then made another attempt in the original desktop. Surprise! It now appeared in the BIOS and worked fine! I even ran the SMART test with the WD tools and it said everything was intact. It doesn't end here. After leaving it overnight in the original desktop, it disappeared again in the morning. I repeated the entire process, connecting it to the second desktop, and there it is again working fine. Now for my question... Whats going on? The disk seems to be appearing on/off in my original Desktop, while other drives there work fine. SMART test says the disk is fine. Any ideas? Is the disk defective and should be replaced? Or maybe there's a problem with the controller in the desktop? I'm using a Gigabyte GA-880GA-UD3H motherboard and tried connecting the drive to both bridges (SATA2 and SATA3 bridges). Thanks EDIT: Power options are set never to turn off hard drives:

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  • Recommended Win2k8 Server software to fix my RAID-0 issue

    - by Jason Kealey
    I'm running an Asus P6T V2 Deluxe. It has six SATA ports and supports onboard RAID. I am using two of those ports for a RAID0 array of 1.5TB Seagate drives using the onboard RAID controller. One of them is giving me SMART warnings and I want to preemptively replace it. I pulled out two other 1.5TB drives from another computer and am ready to use one or both, if necessary. I can't run any SMART diagnostic software from within Windows because it only sees the hardware RAID-0 array, not each individual drive. The first thing I tried was a slow sector-by-sector copy using a free tool called EASEUS Disk Copy. Used the bootdisk, copied (took like 16 hours), unplugged the defective drive and plugged the new one in its place. The motherboard didn't recognize the new drive as being part of the known setup, so it did not want to boot. The second thing I tried was using other software (I forget the name) to copy the partition from within Windows. The first software failed because I had a server operating system. I found another software (I forget the name) which supported a server OS and did a partition copy onto the new drive. This seemed to work and the OS started to boot, but blue screened and started a reboot cycle. I'm assuming the software I was using was no good as it was trying to copy the boot disk while it was in use. I am looking for recommendations on what software to use to fix my problem without doing a re-install. Everything is backed up but my computer works fine and I'd like to avoid re-installation when possible. However, my system would be back up now if I had just started over on a second RAID array. :)

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  • Is there any way to get spotlight or media browser in OSX (Snow Leopard) to index and recognize meta

    - by jaydles
    It seems silly to go to all the trouble to assign "Face" data to thousands of photos, but not make it possible to use that data to locate them outside of that application. I know that that metadata is stored in the "library" database for Aperture/iphoto, rather than on the actual files (which is too bad). And I can even potentially see why it might create challenges for spotlight to use it, since spotlight if presumably a file index system, not a media organizer, but surely the media browser used across the other OSX apps is intended to use it? The media browser's whole purpose seems to be to let you easily locate and reference the items you organize in one of the ilife apps (iphoto or Aperture, in this case) from the others (say, imovie, or Mail). It's particularly vexing since the photo app on the iphone sorts by faces by default. Additionally, the mac-based media browser does access smart albums and folders, so you could establish a workaround by creating a smart album for each "face" or place, or tag, and access them that way, but it seems like there must be an easier way. Am I missing something?

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  • Security Token for Mac/Linux/Windows, self-managed, pref. open source?

    - by DevelopersDevelopersDevelopers
    I'm looking to buy an evaluation security token (combined smart card/usb reader) for my business that works on: Windows 7 x64 OS X 10.6.x x64 Ubuntu Linux (64 or 32 bit, 10.04 or 10.10, I can bend based on possible tokens) Functionality I need is: Login authentication Authentication for whole-disk encryption (in Linux/Windows, Mac is flexible here) Signing/encryption using PGP and x.509 certificates RSA-2048 key-capable (1024 not good enough.) I can manage the certificates myself Open source middleware/drivers (not necessarily FOSS, just source available. Can flex on this, I just want to be able to audit the code. OpenSC-compatible on Linux would be great.) Is there any token that can do all of this? Or would I need multiple ones to accomplish this? Or do I need to look at smart cards and readers to get this? I have been researching this for a while and have had a heck of a time even getting accurate information about products. Also, I am in the USA, and it appears that EU export laws prevent me from buying from there, so those vendors are out. I was looking at Feitian tokens from Gooze, but since they are in France I can't buy.

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  • Can't remove GPT data from MBR

    - by user2373121
    I am having difficulty getting the Ubuntu installer (and gparted) to recognize the partitions on my MBR type disk. Other operating systems and disk tools read the disk structure and the files on it fine. I have used fixparts to write a new MBR but the issue persists. I assume the issue stems from the Protective MBR data still present on the disk but I am at a loss as to how to remove it while preserving my NTFS data partition. Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. c:\Users\mike\Desktop\fixpartsfixparts 3: FixParts 0.8.8 Loading MBR data from 3: Warning: 0xEE partition doesn't start on sector 1. This can cause problems in some OSes. MBR command (? for help): Running gdisk shows Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. c:\Users\mike\Desktop\fixparts>gdisk 3: GPT fdisk (gdisk) version 0.8.7 Partition table scan: MBR: MBR only BSD: not present APM: not present GPT: not present *************************************************************** Found invalid GPT and valid MBR; converting MBR to GPT format in memory. THIS OPERATION IS POTENTIALLY DESTRUCTIVE! Exit by typing 'q' if you don't want to convert your MBR partitions to GPT format! *************************************************************** ************************************************************************ Most versions of Windows cannot boot from a GPT disk, and most varieties prior to Vista cannot read GPT disks. Therefore, you should exit now unless you understand the implications of converting MBR to GPT or creating a new GPT disk layout! ************************************************************************ Are you SURE you want to continue? (Y/N): y Command (? for help): p Disk 3:: 2930277168 sectors, 1.4 TiB Logical sector size: 512 bytes Disk identifier (GUID): BFE92CE8-F93D-4141-82B8-816AD06FB36E Partition table holds up to 128 entries First usable sector is 34, last usable sector is 2930277134 Partitions will be aligned on 2048-sector boundaries Total free space is 163846893 sectors (78.1 GiB) Number Start (sector) End (sector) Size Code Name 1 163842048 2930272255 1.3 TiB 0700 Microsoft basic data Command (? for help): r Recovery/transformation command (? for help): o Disk size is 2930277168 sectors (1.4 TiB) MBR disk identifier: 0x00000000 MBR partitions: Number Boot Start Sector End Sector Status Code 1 1 2930277167 primary 0xEE Recovery/transformation command (? for help): q

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  • Creating Custom Ajax Control Toolkit Controls

    - by Stephen Walther
    The goal of this blog entry is to explain how you can extend the Ajax Control Toolkit with custom Ajax Control Toolkit controls. I describe how you can create the two halves of an Ajax Control Toolkit control: the server-side control extender and the client-side control behavior. Finally, I explain how you can use the new Ajax Control Toolkit control in a Web Forms page. At the end of this blog entry, there is a link to download a Visual Studio 2010 solution which contains the code for two Ajax Control Toolkit controls: SampleExtender and PopupHelpExtender. The SampleExtender contains the minimum skeleton for creating a new Ajax Control Toolkit control. You can use the SampleExtender as a starting point for your custom Ajax Control Toolkit controls. The PopupHelpExtender control is a super simple custom Ajax Control Toolkit control. This control extender displays a help message when you start typing into a TextBox control. The animated GIF below demonstrates what happens when you click into a TextBox which has been extended with the PopupHelp extender. Here’s a sample of a Web Forms page which uses the control: <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="ShowPopupHelp.aspx.cs" Inherits="MyACTControls.Web.Default" %> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html > <head runat="server"> <title>Show Popup Help</title> </head> <body> <form id="form1" runat="server"> <div> <act:ToolkitScriptManager ID="tsm" runat="server" /> <%-- Social Security Number --%> <asp:Label ID="lblSSN" Text="SSN:" AssociatedControlID="txtSSN" runat="server" /> <asp:TextBox ID="txtSSN" runat="server" /> <act:PopupHelpExtender id="ph1" TargetControlID="txtSSN" HelpText="Please enter your social security number." runat="server" /> <%-- Social Security Number --%> <asp:Label ID="lblPhone" Text="Phone Number:" AssociatedControlID="txtPhone" runat="server" /> <asp:TextBox ID="txtPhone" runat="server" /> <act:PopupHelpExtender id="ph2" TargetControlID="txtPhone" HelpText="Please enter your phone number." runat="server" /> </div> </form> </body> </html> In the page above, the PopupHelp extender is used to extend the functionality of the two TextBox controls. When focus is given to a TextBox control, the popup help message is displayed. An Ajax Control Toolkit control extender consists of two parts: a server-side control extender and a client-side behavior. For example, the PopupHelp extender consists of a server-side PopupHelpExtender control (PopupHelpExtender.cs) and a client-side PopupHelp behavior JavaScript script (PopupHelpBehavior.js). Over the course of this blog entry, I describe how you can create both the server-side extender and the client-side behavior. Writing the Server-Side Code Creating a Control Extender You create a control extender by creating a class that inherits from the abstract ExtenderControlBase class. For example, the PopupHelpExtender control is declared like this: public class PopupHelpExtender: ExtenderControlBase { } The ExtenderControlBase class is part of the Ajax Control Toolkit. This base class contains all of the common server properties and methods of every Ajax Control Toolkit extender control. The ExtenderControlBase class inherits from the ExtenderControl class. The ExtenderControl class is a standard class in the ASP.NET framework located in the System.Web.UI namespace. This class is responsible for generating a client-side behavior. The class generates a call to the Microsoft Ajax Library $create() method which looks like this: <script type="text/javascript"> $create(MyACTControls.PopupHelpBehavior, {"HelpText":"Please enter your social security number.","id":"ph1"}, null, null, $get("txtSSN")); }); </script> The JavaScript $create() method is part of the Microsoft Ajax Library. The reference for this method can be found here: http://msdn.microsoft.com/en-us/library/bb397487.aspx This method accepts the following parameters: type – The type of client behavior to create. The $create() method above creates a client PopupHelpBehavior. Properties – Enables you to pass initial values for the properties of the client behavior. For example, the initial value of the HelpText property. This is how server property values are passed to the client. Events – Enables you to pass client-side event handlers to the client behavior. References – Enables you to pass references to other client components. Element – The DOM element associated with the client behavior. This will be the DOM element associated with the control being extended such as the txtSSN TextBox. The $create() method is generated for you automatically. You just need to focus on writing the server-side control extender class. Specifying the Target Control All Ajax Control Toolkit extenders inherit a TargetControlID property from the ExtenderControlBase class. This property, the TargetControlID property, points at the control that the extender control extends. For example, the Ajax Control Toolkit TextBoxWatermark control extends a TextBox, the ConfirmButton control extends a Button, and the Calendar control extends a TextBox. You must indicate the type of control which your extender is extending. You indicate the type of control by adding a [TargetControlType] attribute to your control. For example, the PopupHelp extender is declared like this: [TargetControlType(typeof(TextBox))] public class PopupHelpExtender: ExtenderControlBase { } The PopupHelp extender can be used to extend a TextBox control. If you try to use the PopupHelp extender with another type of control then an exception is thrown. If you want to create an extender control which can be used with any type of ASP.NET control (Button, DataView, TextBox or whatever) then use the following attribute: [TargetControlType(typeof(Control))] Decorating Properties with Attributes If you decorate a server-side property with the [ExtenderControlProperty] attribute then the value of the property gets passed to the control’s client-side behavior. The value of the property gets passed to the client through the $create() method discussed above. The PopupHelp control contains the following HelpText property: [ExtenderControlProperty] [RequiredProperty] public string HelpText { get { return GetPropertyValue("HelpText", "Help Text"); } set { SetPropertyValue("HelpText", value); } } The HelpText property determines the help text which pops up when you start typing into a TextBox control. Because the HelpText property is decorated with the [ExtenderControlProperty] attribute, any value assigned to this property on the server is passed to the client automatically. For example, if you declare the PopupHelp extender in a Web Form page like this: <asp:TextBox ID="txtSSN" runat="server" /> <act:PopupHelpExtender id="ph1" TargetControlID="txtSSN" HelpText="Please enter your social security number." runat="server" />   Then the PopupHelpExtender renders the call to the the following Microsoft Ajax Library $create() method: $create(MyACTControls.PopupHelpBehavior, {"HelpText":"Please enter your social security number.","id":"ph1"}, null, null, $get("txtSSN")); You can see this call to the JavaScript $create() method by selecting View Source in your browser. This call to the $create() method calls a method named set_HelpText() automatically and passes the value “Please enter your social security number”. There are several attributes which you can use to decorate server-side properties including: ExtenderControlProperty – When a property is marked with this attribute, the value of the property is passed to the client automatically. ExtenderControlEvent – When a property is marked with this attribute, the property represents a client event handler. Required – When a value is not assigned to this property on the server, an error is displayed. DefaultValue – The default value of the property passed to the client. ClientPropertyName – The name of the corresponding property in the JavaScript behavior. For example, the server-side property is named ID (uppercase) and the client-side property is named id (lower-case). IDReferenceProperty – Applied to properties which refer to the IDs of other controls. URLProperty – Calls ResolveClientURL() to convert from a server-side URL to a URL which can be used on the client. ElementReference – Returns a reference to a DOM element by performing a client $get(). The WebResource, ClientResource, and the RequiredScript Attributes The PopupHelp extender uses three embedded resources named PopupHelpBehavior.js, PopupHelpBehavior.debug.js, and PopupHelpBehavior.css. The first two files are JavaScript files and the final file is a Cascading Style sheet file. These files are compiled as embedded resources. You don’t need to mark them as embedded resources in your Visual Studio solution because they get added to the assembly when the assembly is compiled by a build task. You can see that these files get embedded into the MyACTControls assembly by using Red Gate’s .NET Reflector tool: In order to use these files with the PopupHelp extender, you need to work with both the WebResource and the ClientScriptResource attributes. The PopupHelp extender includes the following three WebResource attributes. [assembly: WebResource("PopupHelp.PopupHelpBehavior.js", "text/javascript")] [assembly: WebResource("PopupHelp.PopupHelpBehavior.debug.js", "text/javascript")] [assembly: WebResource("PopupHelp.PopupHelpBehavior.css", "text/css", PerformSubstitution = true)] These WebResource attributes expose the embedded resource from the assembly so that they can be accessed by using the ScriptResource.axd or WebResource.axd handlers. The first parameter passed to the WebResource attribute is the name of the embedded resource and the second parameter is the content type of the embedded resource. The PopupHelp extender also includes the following ClientScriptResource and ClientCssResource attributes: [ClientScriptResource("MyACTControls.PopupHelpBehavior", "PopupHelp.PopupHelpBehavior.js")] [ClientCssResource("PopupHelp.PopupHelpBehavior.css")] Including these attributes causes the PopupHelp extender to request these resources when you add the PopupHelp extender to a page. If you open View Source in a browser which uses the PopupHelp extender then you will see the following link for the Cascading Style Sheet file: <link href="/WebResource.axd?d=0uONMsWXUuEDG-pbJHAC1kuKiIMteQFkYLmZdkgv7X54TObqYoqVzU4mxvaa4zpn5H9ch0RDwRYKwtO8zM5mKgO6C4WbrbkWWidKR07LD1d4n4i_uNB1mHEvXdZu2Ae5mDdVNDV53znnBojzCzwvSw2&amp;t=634417392021676003" type="text/css" rel="stylesheet" /> You also will see the following script include for the JavaScript file: <script src="/ScriptResource.axd?d=pIS7xcGaqvNLFBvExMBQSp_0xR3mpDfS0QVmmyu1aqDUjF06TrW1jVDyXNDMtBHxpRggLYDvgFTWOsrszflZEDqAcQCg-hDXjun7ON0Ol7EXPQIdOe1GLMceIDv3OeX658-tTq2LGdwXhC1-dE7_6g2&amp;t=ffffffff88a33b59" type="text/javascript"></script> The JavaScrpt file returned by this request to ScriptResource.axd contains the combined scripts for any and all Ajax Control Toolkit controls in a page. By default, the Ajax Control Toolkit combines all of the JavaScript files required by a page into a single JavaScript file. Combining files in this way really speeds up how quickly all of the JavaScript files get delivered from the web server to the browser. So, by default, there will be only one ScriptResource.axd include for all of the JavaScript files required by a page. If you want to disable Script Combining, and create separate links, then disable Script Combining like this: <act:ToolkitScriptManager ID="tsm" runat="server" CombineScripts="false" /> There is one more important attribute used by Ajax Control Toolkit extenders. The PopupHelp behavior uses the following two RequirdScript attributes to load the JavaScript files which are required by the PopupHelp behavior: [RequiredScript(typeof(CommonToolkitScripts), 0)] [RequiredScript(typeof(PopupExtender), 1)] The first parameter of the RequiredScript attribute represents either the string name of a JavaScript file or the type of an Ajax Control Toolkit control. The second parameter represents the order in which the JavaScript files are loaded (This second parameter is needed because .NET attributes are intrinsically unordered). In this case, the RequiredScript attribute will load the JavaScript files associated with the CommonToolkitScripts type and the JavaScript files associated with the PopupExtender in that order. The PopupHelp behavior depends on these JavaScript files. Writing the Client-Side Code The PopupHelp extender uses a client-side behavior written with the Microsoft Ajax Library. Here is the complete code for the client-side behavior: (function () { // The unique name of the script registered with the // client script loader var scriptName = "PopupHelpBehavior"; function execute() { Type.registerNamespace('MyACTControls'); MyACTControls.PopupHelpBehavior = function (element) { /// <summary> /// A behavior which displays popup help for a textbox /// </summmary> /// <param name="element" type="Sys.UI.DomElement">The element to attach to</param> MyACTControls.PopupHelpBehavior.initializeBase(this, [element]); this._textbox = Sys.Extended.UI.TextBoxWrapper.get_Wrapper(element); this._cssClass = "ajax__popupHelp"; this._popupBehavior = null; this._popupPosition = Sys.Extended.UI.PositioningMode.BottomLeft; this._popupDiv = null; this._helpText = "Help Text"; this._element$delegates = { focus: Function.createDelegate(this, this._element_onfocus), blur: Function.createDelegate(this, this._element_onblur) }; } MyACTControls.PopupHelpBehavior.prototype = { initialize: function () { MyACTControls.PopupHelpBehavior.callBaseMethod(this, 'initialize'); // Add event handlers for focus and blur var element = this.get_element(); $addHandlers(element, this._element$delegates); }, _ensurePopup: function () { if (!this._popupDiv) { var element = this.get_element(); var id = this.get_id(); this._popupDiv = $common.createElementFromTemplate({ nodeName: "div", properties: { id: id + "_popupDiv" }, cssClasses: ["ajax__popupHelp"] }, element.parentNode); this._popupBehavior = new $create(Sys.Extended.UI.PopupBehavior, { parentElement: element }, {}, {}, this._popupDiv); this._popupBehavior.set_positioningMode(this._popupPosition); } }, get_HelpText: function () { return this._helpText; }, set_HelpText: function (value) { if (this._HelpText != value) { this._helpText = value; this._ensurePopup(); this._popupDiv.innerHTML = value; this.raisePropertyChanged("Text") } }, _element_onfocus: function (e) { this.show(); }, _element_onblur: function (e) { this.hide(); }, show: function () { this._popupBehavior.show(); }, hide: function () { if (this._popupBehavior) { this._popupBehavior.hide(); } }, dispose: function() { var element = this.get_element(); $clearHandlers(element); if (this._popupBehavior) { this._popupBehavior.dispose(); this._popupBehavior = null; } } }; MyACTControls.PopupHelpBehavior.registerClass('MyACTControls.PopupHelpBehavior', Sys.Extended.UI.BehaviorBase); Sys.registerComponent(MyACTControls.PopupHelpBehavior, { name: "popupHelp" }); } // execute if (window.Sys && Sys.loader) { Sys.loader.registerScript(scriptName, ["ExtendedBase", "ExtendedCommon"], execute); } else { execute(); } })();   In the following sections, we’ll discuss how this client-side behavior works. Wrapping the Behavior for the Script Loader The behavior is wrapped with the following script: (function () { // The unique name of the script registered with the // client script loader var scriptName = "PopupHelpBehavior"; function execute() { // Behavior Content } // execute if (window.Sys && Sys.loader) { Sys.loader.registerScript(scriptName, ["ExtendedBase", "ExtendedCommon"], execute); } else { execute(); } })(); This code is required by the Microsoft Ajax Library Script Loader. You need this code if you plan to use a behavior directly from client-side code and you want to use the Script Loader. If you plan to only use your code in the context of the Ajax Control Toolkit then you can leave out this code. Registering a JavaScript Namespace The PopupHelp behavior is declared within a namespace named MyACTControls. In the code above, this namespace is created with the following registerNamespace() method: Type.registerNamespace('MyACTControls'); JavaScript does not have any built-in way of creating namespaces to prevent naming conflicts. The Microsoft Ajax Library extends JavaScript with support for namespaces. You can learn more about the registerNamespace() method here: http://msdn.microsoft.com/en-us/library/bb397723.aspx Creating the Behavior The actual Popup behavior is created with the following code. MyACTControls.PopupHelpBehavior = function (element) { /// <summary> /// A behavior which displays popup help for a textbox /// </summmary> /// <param name="element" type="Sys.UI.DomElement">The element to attach to</param> MyACTControls.PopupHelpBehavior.initializeBase(this, [element]); this._textbox = Sys.Extended.UI.TextBoxWrapper.get_Wrapper(element); this._cssClass = "ajax__popupHelp"; this._popupBehavior = null; this._popupPosition = Sys.Extended.UI.PositioningMode.BottomLeft; this._popupDiv = null; this._helpText = "Help Text"; this._element$delegates = { focus: Function.createDelegate(this, this._element_onfocus), blur: Function.createDelegate(this, this._element_onblur) }; } MyACTControls.PopupHelpBehavior.prototype = { initialize: function () { MyACTControls.PopupHelpBehavior.callBaseMethod(this, 'initialize'); // Add event handlers for focus and blur var element = this.get_element(); $addHandlers(element, this._element$delegates); }, _ensurePopup: function () { if (!this._popupDiv) { var element = this.get_element(); var id = this.get_id(); this._popupDiv = $common.createElementFromTemplate({ nodeName: "div", properties: { id: id + "_popupDiv" }, cssClasses: ["ajax__popupHelp"] }, element.parentNode); this._popupBehavior = new $create(Sys.Extended.UI.PopupBehavior, { parentElement: element }, {}, {}, this._popupDiv); this._popupBehavior.set_positioningMode(this._popupPosition); } }, get_HelpText: function () { return this._helpText; }, set_HelpText: function (value) { if (this._HelpText != value) { this._helpText = value; this._ensurePopup(); this._popupDiv.innerHTML = value; this.raisePropertyChanged("Text") } }, _element_onfocus: function (e) { this.show(); }, _element_onblur: function (e) { this.hide(); }, show: function () { this._popupBehavior.show(); }, hide: function () { if (this._popupBehavior) { this._popupBehavior.hide(); } }, dispose: function() { var element = this.get_element(); $clearHandlers(element); if (this._popupBehavior) { this._popupBehavior.dispose(); this._popupBehavior = null; } } }; The code above has two parts. The first part of the code is used to define the constructor function for the PopupHelp behavior. This is a factory method which returns an instance of a PopupHelp behavior: MyACTControls.PopupHelpBehavior = function (element) { } The second part of the code modified the prototype for the PopupHelp behavior: MyACTControls.PopupHelpBehavior.prototype = { } Any code which is particular to a single instance of the PopupHelp behavior should be placed in the constructor function. For example, the default value of the _helpText field is assigned in the constructor function: this._helpText = "Help Text"; Any code which is shared among all instances of the PopupHelp behavior should be added to the PopupHelp behavior’s prototype. For example, the public HelpText property is added to the prototype: get_HelpText: function () { return this._helpText; }, set_HelpText: function (value) { if (this._HelpText != value) { this._helpText = value; this._ensurePopup(); this._popupDiv.innerHTML = value; this.raisePropertyChanged("Text") } }, Registering a JavaScript Class After you create the PopupHelp behavior, you must register the behavior as a class by using the Microsoft Ajax registerClass() method like this: MyACTControls.PopupHelpBehavior.registerClass('MyACTControls.PopupHelpBehavior', Sys.Extended.UI.BehaviorBase); This call to registerClass() registers PopupHelp behavior as a class which derives from the base Sys.Extended.UI.BehaviorBase class. Like the ExtenderControlBase class on the server side, the BehaviorBase class on the client side contains method used by every behavior. The documentation for the BehaviorBase class can be found here: http://msdn.microsoft.com/en-us/library/bb311020.aspx The most important methods and properties of the BehaviorBase class are the following: dispose() – Use this method to clean up all resources used by your behavior. In the case of the PopupHelp behavior, the dispose() method is used to remote the event handlers created by the behavior and disposed the Popup behavior. get_element() -- Use this property to get the DOM element associated with the behavior. In other words, the DOM element which the behavior extends. get_id() – Use this property to the ID of the current behavior. initialize() – Use this method to initialize the behavior. This method is called after all of the properties are set by the $create() method. Creating Debug and Release Scripts You might have noticed that the PopupHelp behavior uses two scripts named PopupHelpBehavior.js and PopupHelpBehavior.debug.js. However, you never create these two scripts. Instead, you only create a single script named PopupHelpBehavior.pre.js. The pre in PopupHelpBehavior.pre.js stands for preprocessor. When you build the Ajax Control Toolkit (or the sample Visual Studio Solution at the end of this blog entry), a build task named JSBuild generates the PopupHelpBehavior.js release script and PopupHelpBehavior.debug.js debug script automatically. The JSBuild preprocessor supports the following directives: #IF #ELSE #ENDIF #INCLUDE #LOCALIZE #DEFINE #UNDEFINE The preprocessor directives are used to mark code which should only appear in the debug version of the script. The directives are used extensively in the Microsoft Ajax Library. For example, the Microsoft Ajax Library Array.contains() method is created like this: $type.contains = function Array$contains(array, item) { //#if DEBUG var e = Function._validateParams(arguments, [ {name: "array", type: Array, elementMayBeNull: true}, {name: "item", mayBeNull: true} ]); if (e) throw e; //#endif return (indexOf(array, item) >= 0); } Notice that you add each of the preprocessor directives inside a JavaScript comment. The comment prevents Visual Studio from getting confused with its Intellisense. The release version, but not the debug version, of the PopupHelpBehavior script is also minified automatically by the Microsoft Ajax Minifier. The minifier is invoked by a build step in the project file. Conclusion The goal of this blog entry was to explain how you can create custom AJAX Control Toolkit controls. In the first part of this blog entry, you learned how to create the server-side portion of an Ajax Control Toolkit control. You learned how to derive a new control from the ExtenderControlBase class and decorate its properties with the necessary attributes. Next, in the second part of this blog entry, you learned how to create the client-side portion of an Ajax Control Toolkit control by creating a client-side behavior with JavaScript. You learned how to use the methods of the Microsoft Ajax Library to extend your client behavior from the BehaviorBase class. Download the Custom ACT Starter Solution

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  • UPK Customer Success Story: The City and County of San Francisco

    - by karen.rihs(at)oracle.com
    The value of UPK during an upgrade is a hot topic and was a primary focus during our latest customer roundtable featuring The City and County of San Francisco: Leveraging UPK to Accelerate Your PeopleSoft Upgrade. As the Change Management Analyst for their PeopleSoft 9.0 HCM project (Project eMerge), Jan Crosbie-Taylor provided a unique perspective on how they're utilizing UPK and UPK pre-built content early on to successfully manage change for thousands of city and county employees and retirees as they move to this new release. With the first phase of the project going live next September, it's important to the City and County of San Francisco to 1) ensure that the various constituents are brought along with the project team, and 2) focus on the end user aspects of the implementation, including training. Here are some highlights on how UPK and UPK pre-built content are helping them accomplish this: As a former documentation manager, Jan really appreciates the power of UPK as a single source content creation tool. It saves them time by streamlining the documentation creation process, enabling them to record content once, then repurpose it multiple times. With regard to change management, UPK has enabled them to educate the project team and gain critical buy in and support by familiarizing users with the application early on through User Experience Workshops and by promoting UPK at meetings whenever possible. UPK has helped create awareness for the project, making the project real to users. They are taking advantage of UPK pre-built content to: Educate the project team and subject matter experts on how PeopleSoft 9.0 works as delivered Create a guide/storyboard for their own recording Save time/effort and create consistency by enhancing their recorded content with text and conceptual information from the pre-built content Create PeopleSoft Help for their development databases by publishing and integrating the UPK pre-built content into the application help menu Look ahead to the next release of PeopleTools, comparing the differences to help the team evaluate which version to use with their implemtentation When it comes time for training, they will be utilizing UPK in the classroom, eliminating the time and cost of maintaining training databases. Instructors will be able to carry all training content on a thumb drive, allowing them to easily provide consistent training at their many locations, regardless of the environment. Post go-live, they will deploy the same UPK content to provide just-in-time, in-application support for the entire system via the PeopleSoft Help menu and their PeopleSoft Enterprise Portal. Users will already be comfortable with UPK as a source of help, having been exposed to it during classroom training. They are also using UPK for a non-Oracle application called JobAps, an online job application solution used by many government organizations. Jan found UPK's object recognition to be excellent, yet it's been incredibly easy for her to change text or a field name if needed. Please take time to listen to this recording. The City and County of San Francisco's UPK story is very exciting, and Jan shared so many great examples of how they're taking advantage of UPK and UPK pre-built content early on in their project. We hope others will be able to incorporate these into their projects. Many thanks to Jan for taking the time to share her experiences and creative uses of UPK with us! - Karen Rihs, Oracle UPK Outbound Product Management

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  • Tellago announces SQL Server 2008 R2 BI quick adoption programs

    - by Vishal
    During the last year, we (Tellago) have been involved in various business intelligence initiatives that leverage some emerging BI techniques such as self-service BI or complex event processing (CEP). Specifically, in the last few months, we have partnered with Microsoft to deliver a series of events across the country where we present the different technologies of the SQL Server 2008 R2 BI stack such as PowerPivot, StreamInsight, Ad-Hoc Reporting and Master Data Services. As part of those events, we try to go beyond the traditional technology presentation and provide a series of best practices and lessons we have learned on real world BI projects that leverage these technologies. Now that SQL Server 2008 R2 has been released to manufacturing, we have launched a series of quick adoption programs that are designed to help customers understand how they can embrace the newest additions to Microsoft's BI stack as part of their IT initiatives. The programs are also designed to help customers understand how the new SQL Server features interact with established technologies such as SQL Server Analysis Services or SQL Server Integration Services. We try to keep these adoption programs very practical by doing a lot of prototyping and design sessions that will give our customers a practical glimpse of the capabilities of the technologies and how they can fit in their enterprise architecture roadmap. Here is our official announcement (you can blame my business partner, BI enthusiast, and Tellago's CEO Elizabeth Redding for the marketing pitch ;)): Tellago Marks Microsoft's SQL Server 2008 R2 Launch With Business Intelligence Quick Adoption Program Microsoft launched SQL Server 2008 R2 last week, which delivers several breakthrough business intelligence (BI) capabilities that enable organizations to:  Efficiently process, analyze and mine data Improve IT and developer efficiency Enable highly scalable and well-managed Business Intelligence on a self-service basis for business users The release offers a new feature called PowerPivot, which enables self service BI through connecting business users directly to enterprise data sources and providing improved reporting and analytics. The release also offers Master Data Management which helps enterprises centrally manage critical data assets company-wide and across diverse systems, enabling increased integrity of information over time. Finally, the release includes StreamInsight, which is a framework for implementing Complex Event Processing (CEP) applications on the Microsoft platform. With StreamInsight, IT organizations can implement the infrastructure to process a large volume of events near real time, execute continuous queries against event streams and enable real time business intelligence. As a thought leader in the Business Intelligence community, Tellago has recognized the occasion by launching a series of quick adoption programs to enable the adoption of this new BI technology stack in your enterprise. Our Quick Adoption programs are designed to help you: Brainstorm BI solution options  Architect initial infrastructure components Prototype key features of a solution As a 2-3 day program, our approach is more efficient and cost effective than a traditional Proof of Concept because it allows you to understand the new SQL Server 2008 R2 feature set  while seeing directly how you can leverage it for your business intelligence needs. If you are interested in learning more about the BI capabilities of Microsoft's Business Intelligence stack, including SQL Server 2008 R2, we can help.  As industry experts and software content advisers to Microsoft, Tellago is the place where ideas meet technology expertise.  Let us help you see for yourself the advantages that you can gain from Microsoft's  SQL Server 2008 R2. Email or call for more information - [email protected] or 847-925-2399.

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  • Partner Blog Series: PwC Perspectives - The Gotchas, The Do's and Don'ts for IDM Implementations

    - by Tanu Sood
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mso-tstyle-border-bottom-themecolor:accent6; font-family:"Arial Narrow","sans-serif"; mso-ascii-font-family:Georgia; mso-ascii-theme-font:major-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:Georgia; mso-hansi-theme-font:major-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi;} table.MsoTableMediumList1Accent6LastRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; color:#968C6D; mso-themecolor:text2; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6FirstCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:first-column; mso-style-priority:65; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6LastCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6OddColumn {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} table.MsoTableMediumList1Accent6OddRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} It is generally accepted among business communities that technology by itself is not a silver bullet to all problems, but when it is combined with leading practices, strategy, careful planning and execution, it can create a recipe for success. This post attempts to highlight some of the best practices along with dos & don’ts that our practice has accumulated over the years in the identity & access management space in general, and also in the context of R2, in particular. Best Practices The following section illustrates the leading practices in “How” to plan, implement and sustain a successful OIM deployment, based on our collective experience. Planning is critical, but often overlooked A common approach to planning an IAM program that we identify with our clients is the three step process involving a current state assessment, a future state roadmap and an executable strategy to get there. It is extremely beneficial for clients to assess their current IAM state, perform gap analysis, document the recommended controls to address the gaps, align future state roadmap to business initiatives and get buy in from all stakeholders involved to improve the chances of success. When designing an enterprise-wide solution, the scalability of the technology must accommodate the future growth of the enterprise and the projected identity transactions over several years. Aligning the implementation schedule of OIM to related information technology projects increases the chances of success. As a baseline, it is recommended to match hardware specifications to the sizing guide for R2 published by Oracle. Adherence to this will help ensure that the hardware used to support OIM will not become a bottleneck as the adoption of new services increases. If your Organization has numerous connected applications that rely on reconciliation to synchronize the access data into OIM, consider hosting dedicated instances to handle reconciliation. Finally, ensure the use of clustered environment for development and have at least three total environments to help facilitate a controlled migration to production. If your Organization is planning to implement role based access control, we recommend performing a role mining exercise and consolidate your enterprise roles to keep them manageable. In addition, many Organizations have multiple approval flows to control access to critical roles, applications and entitlements. If your Organization falls into this category, we highly recommend that you limit the number of approval workflows to a small set. Most Organizations have operations managed across data centers with backend database synchronization, if your Organization falls into this category, ensure that the overall latency between the datacenters when replicating the databases is less than ten milliseconds to ensure that there are no front office performance impacts. Ingredients for a successful implementation During the development phase of your project, there are a number of guidelines that can be followed to help increase the chances for success. Most implementations cannot be completed without the use of customizations. If your implementation requires this, it’s a good practice to perform code reviews to help ensure quality and reduce code bottlenecks related to performance. We have observed at our clients that the development process works best when team members adhere to coding leading practices. Plan for time to correct coding defects and ensure developers are empowered to report their own bugs for maximum transparency. Many organizations struggle with defining a consistent approach to managing logs. This is particularly important due to the amount of information that can be logged by OIM. We recommend Oracle Diagnostics Logging (ODL) as an alternative to be used for logging. ODL allows log files to be formatted in XML for easy parsing and does not require a server restart when the log levels are changed during troubleshooting. Testing is a vital part of any large project, and an OIM R2 implementation is no exception. We suggest that at least one lower environment should use production-like data and connectors. Configurations should match as closely as possible. For example, use secure channels between OIM and target platforms in pre-production environments to test the configurations, the migration processes of certificates, and the additional overhead that encryption could impose. Finally, we ask our clients to perform database backups regularly and before any major change event, such as a patch or migration between environments. In the lowest environments, we recommend to have at least a weekly backup in order to prevent significant loss of time and effort. Similarly, if your organization is using virtual machines for one or more of the environments, it is recommended to take frequent snapshots so that rollbacks can occur in the event of improper configuration. Operate & sustain the solution to derive maximum benefits When migrating OIM R2 to production, it is important to perform certain activities that will help achieve a smoother transition. At our clients, we have seen that splitting the OIM tables into their own tablespaces by categories (physical tables, indexes, etc.) can help manage database growth effectively. If we notice that a client hasn’t enabled the Oracle-recommended indexing in the applicable database, we strongly suggest doing so to improve performance. Additionally, we work with our clients to make sure that the audit level is set to fit the organization’s auditing needs and sometimes even allocate UPA tables and indexes into their own table-space for better maintenance. Finally, many of our clients have set up schedules for reconciliation tables to be archived at regular intervals in order to keep the size of the database(s) reasonable and result in optimal database performance. For our clients that anticipate availability issues with target applications, we strongly encourage the use of the offline provisioning capabilities of OIM R2. This reduces the provisioning process for a given target application dependency on target availability and help avoid broken workflows. To account for this and other abnormalities, we also advocate that OIM’s monitoring controls be configured to alert administrators on any abnormal situations. Within OIM R2, we have begun advising our clients to utilize the ‘profile’ feature to encapsulate multiple commonly requested accounts, roles, and/or entitlements into a single item. By setting up a number of profiles that can be searched for and used, users will spend less time performing the same exact steps for common tasks. We advise our clients to follow the Oracle recommended guides for database and application server tuning which provides a good baseline configuration. It offers guidance on database connection pools, connection timeouts, user interface threads and proper handling of adapters/plug-ins. All of these can be important configurations that will allow faster provisioning and web page response times. Many of our clients have begun to recognize the value of data mining and a remediation process during the initial phases of an implementation (to help ensure high quality data gets loaded) and beyond (to support ongoing maintenance and business-as-usual processes). A successful program always begins with identifying the data elements and assigning a classification level based on criticality, risk, and availability. It should finish by following through with a remediation process. Dos & Don’ts Here are the most common dos and don'ts that we socialize with our clients, derived from our experience implementing the solution. Dos Don’ts Scope the project into phases with realistic goals. Look for quick wins to show success and value to the stake holders. Avoid “boiling the ocean” and trying to integrate all enterprise applications in the first phase. Establish an enterprise ID (universal unique ID across the enterprise) earlier in the program. Avoid major UI customizations that require code changes. Have a plan in place to patch during the project, which helps alleviate any major issues or roadblocks (product and database). Avoid publishing all the target entitlements if you don't anticipate their usage during access request. Assess your current state and prepare a roadmap to address your operations, tactical and strategic goals, align it with your business priorities. Avoid integrating non-production environments with your production target systems. Defer complex integrations to the later phases and take advantage of lessons learned from previous phases Avoid creating multiple accounts for the same user on the same system, if there is an opportunity to do so. Have an identity and access data quality initiative built into your plan to identify and remediate data related issues early on. Avoid creating complex approval workflows that would negative impact productivity and SLAs. Identify the owner of the identity systems with fair IdM knowledge and empower them with authority to make product related decisions. This will help ensure overcome any design hurdles. Avoid creating complex designs that are not sustainable long term and would need major overhaul during upgrades. Shadow your internal or external consulting resources during the implementation to build the necessary product skills needed to operate and sustain the solution. Avoid treating IAM as a point solution and have appropriate level of communication and training plan for the IT and business users alike. Conclusion In our experience, Identity programs will struggle with scope, proper resourcing, and more. We suggest that companies consider the suggestions discussed in this post and leverage them to help enable their identity and access program. This concludes PwC blog series on R2 for the month and we sincerely hope that the information we have shared thus far has been beneficial. For more information or if you have questions, you can reach out to Rex Thexton, Senior Managing Director, PwC and or Dharma Padala, Director, PwC. We look forward to hearing from you. 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Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL).

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  • NEW: Oracle Certification Exam Preparation Seminars

    - by Harold Green
    Hi Everyone, I am really excited about a new offering that we are announcing this week - Oracle Certification Exam Preparation Seminars. These are something that will make a big difference for many of you in your efforts to become certified and move your career forward. They are also something that have previously only been available (but very popular) to the limited number of customers who have attended our annual conferences in San Francisco (Oracle OpenWorld and JavaOne). These are the first in a series of offerings that we are releasing over the next few months. So for those of you either preparing or considering Oracle certification - keep watching here on the blog, Facebook, Twitter and the Oracle Certification website for additional announcements related to our most popular certification areas. Details of the new Exam Preparation Seminars are found below: NEW: ORACLE CERTIFICATION EXAM PREPARATION SEMINARS Becoming Oracle certified is a great way to build your career, gain additional credibility and improve your earning power. We know that the decision to become certified is not trivial. Our surveys indicate that people consider their time investment a critical factor in their decision to become certified. Your time is important. In order to help candidates maximize the efficiency of their study time we are releasing a new series of video-based seminars called Exam Preparation Seminars. These seminars are patterned after the extremely popular Exam Cram sessions that until now have only been available at our annual customer conferences (Oracle Open World and JavaOne). Beginning today they are now available to anyone, anywhere as a part of this Exam Prep Seminar series. Features: Fast-paced objective by objective review of the exam topics - led by top Oracle University instructors 24/7 access through Oracle University's training on demand platform. Ability to re-watch all or part of the the seminar. All the conveniences of video-based training: start, stop, fast-forward, skip, rewind, review. Tips that will help you better understand what you need to know to pass the exam. The Exam Preparation Seminars are meant to help anyone with a working knowledge of the technology get that extra boost to help them finalize their preparation, and will help anyone who wants a better understanding of the the depth and breadth of the exam topics and objectives. Benefits: Save time by understanding what you should study. Makes you efficient because you will understand the breadth and depth of each of the exam topics. Helps you create a better, more efficient study plan. Improves your confidence in your skills and ability to pass the certification exam. Exam Preparation Seminars are available individually, or in convenient Value Packages (which include the Exam Preparation Seminar, and an exam voucher which includes one free-retake if you need it). Currently we are releasing two seminars - one for DBA SQL and one for DBA Administration I. Additional offerings are in process. Find out more: General WEB: Oracle Certification Exam Preparation Seminars VIDEO: Exam Preparation Seminars Promo (1:27) Oracle Database Administration I (11g, 10g) VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16) Oracle Database SQL VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16)

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  • Display HTML page in Office 2003 or 2007 task pane via VBA

    - by Malcolm
    Is it possible to display an HTML page in an Office 2003 and/or 2007 task pane via VBA? Background: We have a complicated configuration file that our users maintain in Word (using a real editor is not an option for our audience). We would like to create several toolbar buttons that display a basic HTML page in a task pane as a form of online help for our users. The reason we want to use a task pane to display help (vs. an external browser or traditional help engine) is so that the help content is "embedded" in Word vs. displayed via a seperate application. The problem with using a regular browser or help engine to display help is that users have to manually size and position both applications so that they can see them simultaneously and its very easy to "lose" one application when togging between many applications. We don't want to go down the route of writing a VisualStudio based task pane component - we want to keep things simple (KISS) and encapsulate everything in an easy to distribute Word template file (.dot or dotx.). Suggestions?

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  • java heap allocation

    - by gurupriyan.e
    I tried to increase the heap size like the below C:\Data\Guru\Code\Got\adminservice\adminservice>java -Xms512m -Xmx512m Usage: java [-options] class [args...] (to execute a class) or java [-options] -jar jarfile [args...] (to execute a jar file) where options include: -client to select the "client" VM -server to select the "server" VM -hotspot is a synonym for the "client" VM [deprecated] The default VM is client. -cp <class search path of directories and zip/jar files> -classpath <class search path of directories and zip/jar files> A ; separated list of directories, JAR archives, and ZIP archives to search for class files. -D<name>=<value> set a system property -verbose[:class|gc|jni] enable verbose output -version print product version and exit -version:<value> require the specified version to run -showversion print product version and continue -jre-restrict-search | -jre-no-restrict-search include/exclude user private JREs in the version search -? -help print this help message -X print help on non-standard options -ea[:<packagename>...|:<classname>] -enableassertions[:<packagename>...|:<classname>] enable assertions -da[:<packagename>...|:<classname>] -disableassertions[:<packagename>...|:<classname>] disable assertions -esa | -enablesystemassertions enable system assertions -dsa | -disablesystemassertions disable system assertions -agentlib:<libname>[=<options>] load native agent library <libname>, e.g. -agentlib:hprof see also, -agentlib:jdwp=help and -agentlib:hprof=help -agentpath:<pathname>[=<options>] load native agent library by full pathname -javaagent:<jarpath>[=<options>] load Java programming language agent, see java.lang.instrument It gave the help message as above - Does it mean that it was allocated?

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  • convert htmlelement to string for comparison javascript

    - by Jamex
    Hi, I am using a function that obtains a target element id at onclick. Example, if I click on the text element that has the id of 'help'. var click = (e && e.target) || (event && event.srcElement); The var click would contain the ref to the id of "help". I want to compare the var click to the string 'help' using the if statement below. if (click == 'about') {do something} The comparison does not work because the var click is not a string. When I use the alert(click) to debug, it shows click as "object HTMLElement". How would you compare whether the id 'help' is obtained from var click? I could write out something like if (click == document.getElementById('help')) {do something} but that would make a long statement. also if the var click is document.getElementById('help'), how would you make a new var "show" as document.getElementById('showhelp') basically, I want to use the same function to generate dynamic responses to each element that was clicked on, and not having to create a separate function for each element.

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  • mod rewrite to remove facebook query string

    - by user905752
    I can't get my query string to work..please help... I have the following url: http://betatest.bracknell-forest.gov.uk/help?fb_action_ids=372043216205703&fb_action_types=og.likes&fb_source=aggregation&fb_aggregation_id=288381481237582 (sorry but the page will be unavailable as it is a test internal domain link) I want the following url: http://betatest.bracknell-forest.gov.uk/help I get a browser message saying 'The system cannot find the file specified.' I know it is because I already have a mod rewrite to remove the .htm from the page name to return clean urls but I don't know what I need to do to accept a clean url and return the page. Here is the mod rewrite code I have: RewriteRule ^/([\w]+)$ /$1.htm [I,L] #Any bare URL will get rewritten to a URL with .htm appended RedirectRule ^/(.+)\.(htm)$ http://betatest.bracknell-forest.gov.uk/$1 [R=301] RewriteCond %{QUERY_STRING} ^fb_action_ids=(.)$ #if the query string contains fb_action_ids RewriteCond %{QUERY_STRING} !="" #if there is a query string RewriteRule ^(.*) $1? [R=301,L] I think it is because I am using R=301 twice but do not know what I need to use as an alternative. If I append .htm from help?fb_action_ids.... to help.htm?fb_action_ids.... this returns the required page fine but I need to return the page name for the non appended url. Many thanks for any help in advance.

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  • PHP Multiple navigation highlights

    - by Blackbird
    I'm using this piece of code below to highlight the "active" menu item on my global navigation. <?php $path = $_SERVER['PHP_SELF']; $page = basename($path); $page = basename($path, '.php'); ?> <ul id="nav"> <li class="home"><a href="index.php">Home</a></li> <li <?php if ($page == 'search') { ?>class="active"<?php } ?>><a href="#">Search</a></li> <li <?php if ($page == 'help') { ?>class="active"<?php } ?>><a href="help.php">Help</a></li> </ul> All works great but, on a couple of pages, I have a second sub menu (sidebar menu) within a global page. I basically need to add a OR type statement into the php somehow, but I haven't a clue a how. Example of what i mean: <li <?php if ($page == 'help') OR ($page == 'help-overview') OR ($page == 'help-cat-1') { ?>class="active"<?php } ?>><a href="#">Search</a></li> Thanks!

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  • scrolling lags in emacs 23.2 with GTK

    - by mefiX
    Hey there, I am using emacs 23.2 with the GTK toolkit. I built emacs from source using the following configure-params: ./configure --prefix=/usr --without-makeinfo --without-sound Which builds emacs with the following configuration: Where should the build process find the source code? /home/****/incoming/emacs-23.2 What operating system and machine description files should Emacs use? `s/gnu-linux.h' and `m/intel386.h' What compiler should emacs be built with? gcc -g -O2 -Wdeclaration-after-statement -Wno-pointer-sign Should Emacs use the GNU version of malloc? yes (Using Doug Lea's new malloc from the GNU C Library.) Should Emacs use a relocating allocator for buffers? yes Should Emacs use mmap(2) for buffer allocation? no What window system should Emacs use? x11 What toolkit should Emacs use? GTK Where do we find X Windows header files? Standard dirs Where do we find X Windows libraries? Standard dirs Does Emacs use -lXaw3d? no Does Emacs use -lXpm? yes Does Emacs use -ljpeg? yes Does Emacs use -ltiff? yes Does Emacs use a gif library? yes -lgif Does Emacs use -lpng? yes Does Emacs use -lrsvg-2? no Does Emacs use -lgpm? yes Does Emacs use -ldbus? yes Does Emacs use -lgconf? no Does Emacs use -lfreetype? yes Does Emacs use -lm17n-flt? no Does Emacs use -lotf? yes Does Emacs use -lxft? yes Does Emacs use toolkit scroll bars? yes When I'm scrolling within files of a common size (about 1000 lines) holding the up/down-keys, emacs almost hangs and produces about 50% CPU-load. I use the following plugins: ido linum tabbar auto-complete-config Starting emacs with -q fixes the problem, but then I don't have any plugins. I can't figure out, which part of my .emacs is responsible for this behaviour. Here's an excerpt of my .emacs-file: (require 'ido) (ido-mode 1) (require 'linum) (global-linum-mode 1) (require 'tabbar) (tabbar-mode 1) (tabbar-local-mode 0) (tabbar-mwheel-mode 0) (setq tabbar-buffer-groups-function (lambda () (list "All"))) (global-set-key [M-left] 'tabbar-backward) (global-set-key [M-right] 'tabbar-forward) ;; hide the toolbar (gtk etc.) (tool-bar-mode -1) ;; Mouse scrolling enhancements (setq mouse-wheel-progressive-speed nil) (setq mouse-wheel-scroll-amount '(5 ((shift) . 5) ((control) . nil))) ;; Smart-HOME (defun smart-beginning-of-line () "Forces the cursor to jump to the first none whitespace char of the current line when pressing HOME" (interactive) (let ((oldpos (point))) (back-to-indentation) (and (= oldpos (point)) (beginning-of-line)))) (put 'smart-beginning-of-line 'CUA 'move) (global-set-key [home] 'smart-beginning-of-line) (custom-set-variables ;; custom-set-variables was added by Custom. ;; If you edit it by hand, you could mess it up, so be careful. ;; Your init file should contain only one such instance. ;; If there is more than one, they won't work right. '(column-number-mode t) '(cua-mode t nil (cua-base)) '(custom-buffer-indent 4) '(delete-selection-mode nil) '(display-time-24hr-format t) '(display-time-day-and-date 1) '(display-time-mode t) '(global-font-lock-mode t nil (font-lock)) '(inhibit-startup-buffer-menu t) '(inhibit-startup-screen t) '(pc-select-meta-moves-sexps t) '(pc-select-selection-keys-only t) '(pc-selection-mode t nil (pc-select)) '(scroll-bar-mode (quote right)) '(show-paren-mode t) '(standard-indent 4) '(uniquify-buffer-name-style (quote forward) nil (uniquify))) (setq-default tab-width 4) (setq-default indent-tabs-mode t) (setq c-basic-offset 4) ;; Highlighting of the current line (global-hl-line-mode 1) (set-face-background 'hl-line "#E8F2FE") (defalias 'yes-or-no-p 'y-or-n-p) (display-time) (set-language-environment "Latin-1") ;; Change cursor color according to mode (setq djcb-read-only-color "gray") ;; valid values are t, nil, box, hollow, bar, (bar . WIDTH), hbar, ;; (hbar. HEIGHT); see the docs for set-cursor-type (setq djcb-read-only-cursor-type 'hbar) (setq djcb-overwrite-color "red") (setq djcb-overwrite-cursor-type 'box) (setq djcb-normal-color "black") (setq djcb-normal-cursor-type 'bar) (defun djcb-set-cursor-according-to-mode () "change cursor color and type according to some minor modes." (cond (buffer-read-only (set-cursor-color djcb-read-only-color) (setq cursor-type djcb-read-only-cursor-type)) (overwrite-mode (set-cursor-color djcb-overwrite-color) (setq cursor-type djcb-overwrite-cursor-type)) (t (set-cursor-color djcb-normal-color) (setq cursor-type djcb-normal-cursor-type)))) (add-hook 'post-command-hook 'djcb-set-cursor-according-to-mode) (define-key global-map '[C-right] 'forward-sexp) (define-key global-map '[C-left] 'backward-sexp) (define-key global-map '[s-left] 'windmove-left) (define-key global-map '[s-right] 'windmove-right) (define-key global-map '[s-up] 'windmove-up) (define-key global-map '[s-down] 'windmove-down) (define-key global-map '[S-down-mouse-1] 'mouse-stay-and-copy) (define-key global-map '[C-M-S-down-mouse-1] 'mouse-stay-and-swap) (define-key global-map '[S-mouse-2] 'mouse-yank-and-kill) (define-key global-map '[C-S-down-mouse-1] 'mouse-stay-and-kill) (define-key global-map "\C-a" 'mark-whole-buffer) (custom-set-faces ;; custom-set-faces was added by Custom. ;; If you edit it by hand, you could mess it up, so be careful. ;; Your init file should contain only one such instance. ;; If there is more than one, they won't work right. '(default ((t (:inherit nil :stipple nil :background "#f7f9fa" :foreground "#191919" :inverse-video nil :box nil :strike-through nil :overline nil :underline nil :slant normal :weight normal :height 98 :width normal :foundry "unknown" :family "DejaVu Sans Mono")))) '(font-lock-builtin-face ((((class color) (min-colors 88) (background light)) (:foreground "#642880" :weight bold)))) '(font-lock-comment-face ((((class color) (min-colors 88) (background light)) (:foreground "#3f7f5f")))) '(font-lock-constant-face ((((class color) (min-colors 88) (background light)) (:weight bold)))) '(font-lock-doc-face ((t (:inherit font-lock-string-face :foreground "#3f7f5f")))) '(font-lock-function-name-face ((((class color) (min-colors 88) (background light)) (:foreground "Black" :weight bold)))) '(font-lock-keyword-face ((((class color) (min-colors 88) (background light)) (:foreground "#7f0055" :weight bold)))) '(font-lock-preprocessor-face ((t (:inherit font-lock-builtin-face :foreground "#7f0055" :weight bold)))) '(font-lock-string-face ((((class color) (min-colors 88) (background light)) (:foreground "#0000c0")))) '(font-lock-type-face ((((class color) (min-colors 88) (background light)) (:foreground "#7f0055" :weight bold)))) '(font-lock-variable-name-face ((((class color) (min-colors 88) (background light)) (:foreground "Black")))) '(minibuffer-prompt ((t (:foreground "medium blue")))) '(mode-line ((t (:background "#222222" :foreground "White")))) '(tabbar-button ((t (:inherit tabbar-default :foreground "dark red")))) '(tabbar-button-highlight ((t (:inherit tabbar-default :background "white" :box (:line-width 2 :color "white"))))) '(tabbar-default ((t (:background "gray90" :foreground "gray50" :box (:line-width 3 :color "gray90") :height 100)))) '(tabbar-highlight ((t (:underline t)))) '(tabbar-selected ((t (:inherit tabbar-default :foreground "blue" :weight bold)))) '(tabbar-separator ((t nil))) '(tabbar-unselected ((t (:inherit tabbar-default))))) Any suggestions? Kind regards, mefiX

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  • Stop Spinning Your Wheels&hellip; Sage Advice for Aspiring Developers

    - by Mark Rackley
    So… lately I’ve been tasked with helping bring some non-developers over the hump and become full-fledged, all around, SharePoint developers. Well, only time will tell if I’m successful or a complete failure. Good thing about failures though, you know what NOT to do next time! Anyway, I’ve been writing some sort of code since I was about 10 years old; so I sometimes take for granted the effort some people have to go through to learn a new technology. I guess if I had to say I was an “expert” in one thing it would be learning (and getting “stuff” done) in new technologies. Maybe that’s why I’ve embraced SharePoint and the SharePoint community. SharePoint is the first technology I haven’t been able to master or get everything done without help from other people. I KNOW I’ll never know it all and I learn something new every day.  It keeps it interesting, it keeps me motivated, and keeps me involved. So, what some people may consider a downside of SharePoint, I definitely consider a plus. Crap.. I’m rambling. Where was I? Oh yeah… me trying to be helpful. Like I said, I am able to quickly and effectively pick up new languages, technology, etc. and put it to good use. Am I just brilliant? Well, my mom thinks so.. but maybe not. Maybe I’ve just been doing it for a long time…. 25 years in some form or fashion… wow I’m old… Anyway, what I lack in depth I make up for in breadth and being the “go-to” guy wherever I work when someone needs to “get stuff done”.  Let’s see if I can take some of that experience and put it to practical use to help new people get up to speed faster, learn things more effectively, and become that go-to guy. First off…  make sure you… Know The Basics I don’t have the time to teach new developers the basics, but you gotta know them. I’ve only been “taught” two languages.. Fortran 77 and C… everything else I’ve picked up from “doing”. I HAD to know the basics though, and all new developers need to understand the very basics of development.  97.23% of all languages will have the following: Variables Functions Arrays If statements For loops / While loops If you think about it, most development is “if this, do this… or while this, do this…”.  “This” may be some unique method to your language or something you develop, but the basics are the basics. YES there are MANY other development topics you need to understand, but you shouldn’t be scratching your head trying to figure out what a ”for loop” is… (Also learn about classes and hashtables as quickly as possible). Once you have the basics down it makes it much easier to… Learn By Doing This may just apply to me and my warped brain.  I don’t learn a new technology by reading or hearing someone speak about it. I learn by doing. It does me no good to try and learn all of the intricacies of a new language or technology inside-and-out before getting my hands dirty. Just show me how to do one thing… let me get that working… then show me how to do the next thing.. let me get that working… Now, let’s see what I can figure out on my own. Okay.. now it starts to make sense. I see how the language works, I can step through the code, and before you know it.. I’m productive in a new technology. Be careful here though…. make sure you… Don’t Reinvent The Wheel People have been writing code for what… 50+ years now? So, why are you trying to tackle ANYTHING without first Googling it with Bing to see what others have done first? When I was first learning C# (I had come from a Java background) I had to call a web service.  Sure! No problem! I’d done this many times in Java. So, I proceeded to write an HTTP Handler, called the Web Service and it worked like a charm!!!  Probably about 2.3 seconds after I got it working completely someone says to me “Why didn’t you just add a Web Reference?” Really? You can do that?  oops… I just wasted a lot of time. Before undertaking the development of any sort of utility method in a new language, make sure it’s not already handled for you… Okay… you are starting to write some code and are curious about the possibilities? Well… don’t just sit there… Try It And See What Happens This is actually one of my biggest pet peeves. “So… ‘x++’ works in C#, but does it also work in JavaScript?”   Really? Did you just ask me that? In the time it spent for you to type that email, press the send button, me receive the email, get around to reading it, and replying with “yes” you could have tested it 47 times and know the answer! Just TRY it! See what happens! You aren’t doing brain surgery. You aren’t going to kill anyone, and you BETTER not be developing in production. So, you are not going to crash any production systems!! Seriously! Get off your butt and just try it yourself. The extra added benefit is that it doesn’t work, the absolute best way to learn is to… Learn From Your Failures I don’t know about you… but if I screw up and something doesn’t work, I learn A LOT more debugging my problem than if everything magically worked. It’s okay that you aren’t perfect! Not everyone can be me? In the same vein… don’t ask someone else to debug your problem until you have made a valiant attempt to do so yourself. There’s nothing quite like stepping through code line by line to see what it’s REALLY doing… and you’ll never feel more stupid sometimes than when you realize WHY it’s not working.. but you realize... you learn... and you remember. There is nothing wrong with failure as long as you learn from it. As you start writing more and more and more code make sure that you ALWAYS… Develop for Production You will soon learn that the “prototype” you wrote last week to show as a “proof of concept” is going to go directly into production no matter how much you beg and plead and try to explain it’s not ready to go into production… it’s going to go straight there.. and it’s like herpes.. it doesn’t go away and there’s no fixing it once it’s in there.  So, why not write ALL your code like it will be put in production? It MIGHT take a little longer, but in the long run it will be easier to maintain, get help on, and you won’t be embarrassed that it’s sitting on a production server for everyone to use and see. So, now that you are getting comfortable and writing code for production it is important to to remember the… KISS Principle… Learn It… Love It… Keep It Simple Stupid Seriously.. don’t try to show how smart you are by writing the most complicated code in history. Break your problem up into discrete steps and write each step. If it turns out you have some redundancy, you can always go back and tweak your code later.  How bad is it when you write code that LOOKS cocky? I’ve seen it before… some of the most abstract and complicated classes when a class wasn’t even needed! Or the most elaborate unreadable code jammed into one really long line when it could have been written in three lines, performed just as well, and been SOOO much easier to maintain. Keep it clear and simple.. baby steps people. This will help you learn the technology, debug problems, AND it will help others help you find your problems if they don’t have to decipher the Dead Sea Scrolls just to figure out what you are trying to do…. Really.. don’t be that guy… try to curb your ego and… Keep an Open Mind No matter how smart you are… how fast you type… or how much you get paid, don’t let your ego get in the way. There is probably a better way to do everything you’ve ever done. Don’t become so cocky that you can’t think someone knows more than you. There’s a lot of brilliant, helpful people out there willing to show you tricks if you just give them a chance. A very super-awesome developer once told me “So what if you’ve been writing code for 10 years or more! Does your code look basically the same? Are you not growing as a developer?” Those 10 years become pretty meaningless if you just “know” that you are right and have not picked up new tips, tricks, methods, and patterns along the way. Learn from others and find out what’s new in development land (you know you don’t have to specifically use pointers anymore??). Along those same lines… If it’s not working, first assume you are doing something wrong. You have no idea how much it annoys people who are trying to help you when you first assume that the help they are trying to give you is wrong. Just MAYBE… you… the person learning is making some small mistake? Maybe you didn’t describe your problem correctly? Maybe you are using the wrong terminology? “I did exactly what you said and it didn’t work.”  Oh really? Are you SURE about that? “Your solution doesn’t work.”  Well… I’m pretty sure it works, I’ve used it 200 times… What are you doing differently? First try some humility and appreciation.. it will go much further, especially when it turns out YOU are the one that is wrong. When all else fails…. Try Professional Training Some people just don’t have the mindset to go and figure stuff out. It’s a gift and not everyone has it. If everyone could do it I wouldn’t have a job and there wouldn’t be professional training available.  So, if you’ve tried everything else and no light bulbs are coming on, contact the experts who specialize in training. Be careful though, there is bad training out there. Want to know the names of some good places? Just shoot me a message and I’ll let you know. I’m boycotting endorsing Andrew Connell anymore until I get that free course dangit!! So… that’s it.. that’s all I got right now. Maybe you thought all of this is common sense, maybe you think I’m smoking crack. If so, don’t just sit there, there’s a comments section for a reason. Finally, what about you? What tips do you have to help this aspiring to learn the dark arts??

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  • Project Management Helps AmeriCares Deliver International Aid

    - by Sylvie MacKenzie, PMP
    Excerpt from PROFIT - ORACLE - by Alison Weiss Handle with Care Sound project management helps AmeriCares bring international aid to those in need. The stakes are always high for AmeriCares. On a mission to restore health and save lives during times of disaster, the nonprofit international relief and humanitarian aid organization delivers donated medicines, medical supplies, and humanitarian aid to people in the U.S. and around the globe. Founded in 1982 with the express mission of responding as quickly and efficiently as possible to help people in need, the Stamford, Connecticut-based AmeriCares has delivered more than US$10.5 billion in aid to 147 countries over the past three decades. Launch the Slideshow “It’s critically important to us that we steward all the donations and that the medical supplies and medicines get to people as quickly as possible with no loss,” says Kate Sears, senior vice president for finance and technology at AmeriCares. “Whether we’re shipping IV solutions to victims of cholera in Haiti or antibiotics to Somali famine victims, we need to get the medicines there sooner because it means more people will be helped and lives improved or even saved.” Ten years ago, the tracking systems used by AmeriCares associates were paper-based. In recent years, staff started using spreadsheets, but the tracking processes were not standardized between teams. “Every team was tracking completely different information,” says Megan McDermott, senior associate, Sub-Saharan Africa partnerships, at AmeriCares. “It was just a few key things. For example, we tracked the date a shipment was supposed to arrive and the date we got reports from our partner that a hospital received aid on their end.” While the data was accurate, much detail was being lost in the process. AmeriCares management knew it could do a better job of tracking this enterprise data and in 2011 took a significant step by implementing Oracle’s Primavera P6 Professional Project Management. “It’s a comprehensive solution that has helped us improve the monitoring and controlling processes. It has allowed us to do our distribution better,” says Sears. In addition, the implementation effort has been a change agent, helping AmeriCares leadership rethink project management across the entire organization. Initially, much of the focus was on standardizing processes, but staff members also learned the importance of thinking proactively to prevent possible problems and evaluating results to determine if goals and objectives are truly being met. Such data about process efficiency and overall results is critical not only to AmeriCares staff but also to the donors supporting the organization’s life-saving missions. Efficiency Saves Lives One of AmeriCares’ core operations is to gather product donations from the private sector, establish where the most-urgent needs are, and solicit monetary support to send the aid via ocean cargo or airlift to welfare- and health-oriented nongovernmental organizations, hospitals, health networks, and government ministries based in areas in need. In 2011 alone, AmeriCares sent more than 3,500 shipments to 95 countries in response to both ongoing humanitarian needs and more than two dozen emergencies, including deadly tornadoes and storms in the U.S. and the devastating tsunami in Japan. When it comes to nonprofits in general, donors want to know that the charitable organizations they support are using funds wisely. Typically, nonprofits are evaluated by donors in terms of efficiency, an area where AmeriCares has an excellent reputation: 98 percent of expenses go directly to supporting programs and less than 2 percent represent administrative and fundraising costs. Donors, however, should look at more than simple efficiency, says Peter York, senior partner and chief research and learning officer at TCC Group, a nonprofit consultancy headquartered in New York, New York. They should also look at whether organizations have the systems in place to sustain their missions and continue to thrive. An expert on nonprofit organizational management, York has spent years studying sustainable charitable organizations. He defines them as nonprofits that are able to achieve the ongoing financial support to stay relevant and continue doing core mission work. In his analysis of well over 2,500 larger nonprofits, York has found that many are not sustaining, and are actually scaling back in size. “One of the biggest challenges of nonprofit sustainability is the general public’s perception that every dollar donated has to go only to the delivery of service,” says York. “What our data shows is that there are some fundamental capacities that have to be there in order for organizations to sustain and grow.” York’s research highlights the importance of data-driven leadership at successful nonprofits. “You’ve got to have the tools, the systems, and the technologies to get objective information on what you do, the people you serve, and the results you’re achieving,” says York. “If leaders don’t have the knowledge and the data, they can’t make the strategic decisions about programs to take organizations to the next level.” Historically, AmeriCares associates have used time-tested and cost-effective strategies to ship and then track supplies from donation to delivery to their destinations in designated time frames. When disaster strikes, AmeriCares ships by air and generally pulls out all the stops to deliver the most urgently needed aid within the first few days and weeks. Then, as situations stabilize, AmeriCares turns to delivering sea containers for the postemergency and ongoing aid so often needed over the long term. According to McDermott, getting a shipment out the door is fairly complicated, requiring as many as five different AmeriCares teams collaborating together. The entire process can take months—from when products are received in the warehouse and deciding which recipients to allocate supplies to, to getting customs and governmental approvals in place, actually shipping products, and finally ensuring that the products are received in-country. Delivering that aid is no small affair. “Our volume exceeds half a billion dollars a year worth of donated medicines and medical supplies, so it’s a sizable logistical operation to bring these products in and get them out to the right place quickly to have the most impact,” says Sears. “We really pride ourselves on our controls and efficiencies.” Adding to that complexity is the fact that the longer it takes to deliver aid, the more dire the human need can be. Any time AmeriCares associates can shave off the complicated aid delivery process can translate into lives saved. “It’s really being able to track information consistently that will help us to see where are the bottlenecks and where can we work on improving our processes,” says McDermott. Setting a Standard Productivity and information management improvements were key objectives for AmeriCares when staff began the process of implementing Oracle’s Primavera solution. But before configuring the software, the staff needed to take the time to analyze the systems already in place. According to Greg Loop, manager of database systems at AmeriCares, the organization received guidance from several consultants, including Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, who was instrumental in shepherding the critical requirements-gathering phase. D’Addario encouraged staff to begin documenting shipping processes by considering the order in which activities occur and which ones are dependent on others to get accomplished. This exercise helped everyone realize that to be more efficient, they needed to keep track of shipments in a more standard way. “The staff didn’t recognize formal project management methodology,” says D’Addario. “But they did understand what the most important things are and that if they go wrong, an entire project can go off course.” Before, if a boatload of supplies was being sent to Haiti and there was a problem somewhere, a lot of time was taken up finding out where the problem was—because staff was not tracking things in a standard way. As a result, even more time was needed to find possible solutions to the problem and alert recipients that the aid might be delayed. “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies,” says D’Addario. With so much care taken to put a process foundation firmly in place, configuring the Primavera solution was actually quite simple. Specific templates were set up for different types of shipments, and dashboards were implemented to provide executives with clear overviews of every project in the system. AmeriCares’ Loop reports that system planning, refining, and testing, followed by writing up documentation and training, took approximately four months. The system went live in spring 2011 at AmeriCares’ Connecticut headquarters. While the nonprofit has an international presence, with warehouses in Europe and offices in Haiti, India, Japan, and Sri Lanka, most donated medicines come from U.S. entities and are shipped from the U.S. out to the rest of the world. In addition, all shipments are tracked from the U.S. office. AmeriCares doesn’t expect the Primavera system to take months off the shipping time, especially for sea containers. However, any time saved is still important because it will allow aid to be delivered to people more quickly at a lower overall cost. “If we can trim a day or two here or there, that can translate into lives that we’re saving, especially in emergency situations,” says Sears. A Cultural Change Beyond the measurable benefits that come with IT-driven process improvement, AmeriCares management is seeing a change in culture as a result of the Primavera project. One change has been treating every shipment of aid as a project, and everyone involved with facilitating shipments as a project manager. “This is a revolutionary concept for us,” says McDermott. “Before, we were used to thinking we were doing logistics—getting a container from point A to point B without looking at it as one project and really understanding what it meant to manage it.” AmeriCares staff is also happy to report that collaboration within the organization is much more efficient. When someone creates a shipment in the Primavera system, the same shared template is used, which means anyone can log in to the system to see the status of a shipment. Knowledgeable staff can access a shipment project to help troubleshoot a problem. Management can easily check the status of projects across the organization. “Dashboards are really useful,” says McDermott. “Instead of going into the details of each project, you can just see the high-level real-time information at a glance.” The new system is helping team members focus on proactively managing shipments rather than simply reacting when problems occur. For example, when a container is shipped, documents must be included for customs clearance. Now, the shipping template has built-in reminders to prompt team members to ask for copies of these documents from freight forwarders and to follow up with partners to discover if a shipment is on time. In the past, staff may not have worked on securing these documents until they’d been notified a shipment had arrived in-country. Another benefit of capturing and adopting best practices within the Primavera system is that staff training is easier. “Capturing the processes in documented steps and milestones allows us to teach new staff members how to do their jobs faster,” says Sears. “It provides them with the knowledge of their predecessors so they don’t have to keep reinventing the wheel.” With the Primavera system already generating positive results, management is eager to take advantage of advanced capabilities. Loop is working on integrating the company’s proprietary inventory management system with the Primavera system so that when logistics or warehousing operators input data, the information will automatically go into the Primavera system. In the past, this information had to be manually keyed into spreadsheets, often leading to errors. Mining Historical Data Another feature on the horizon for AmeriCares is utilizing Primavera P6 Professional Project Management reporting capabilities. As the system begins to include more historical data, management soon will be able to draw on this information to conduct analysis that has not been possible before and create customized reports. For example, at the beginning of the shipment process, staff will be able to use historical data to more accurately estimate how long the approval process should take for a particular country. This could help ensure that food and medicine with limited shelf lives do not get stuck in customs or used beyond their expiration dates. The historical data in the Primavera system will also help AmeriCares with better planning year to year. The nonprofit’s staff has always put together a plan at the beginning of the year, but this has been very challenging simply because it is impossible to predict disasters. Now, management will be able to look at historical data and see trends and statistics as they set current objectives and prepare for future need. In addition, this historical data will provide AmeriCares management with the ability to review year-end data and compare actual project results with goals set at the beginning of the year—to see if desired outcomes were achieved and if there are areas that need improvement. It’s this type of information that is so valuable to donors. And, according to York, project management software can play a critical role in generating the data to help nonprofits sustain and grow. “It is important to invest in systems to help replicate, expand, and deliver services,” says York. “Project management software can help because it encourages nonprofits to examine program or service changes and how to manage moving forward.” Sears believes that AmeriCares donors will support the return on investment the organization will achieve with the Primavera solution. “It won’t be financial returns, but rather how many more people we can help for a given dollar or how much more quickly we can respond to a need,” says Sears. “I think donors are receptive to such arguments.” And for AmeriCares, it is all about the future and increasing results. The project management environment currently may be quite simple, but IT staff plans to expand the complexity and functionality as the organization grows in its knowledge of project management and the goals it wants to achieve. “As we use the system over time, we’ll continue to refine our best practices and accumulate more data,” says Sears. “It will advance our ability to make better data-driven decisions.”

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  • Alfresco Community Edition Consultants

    - by Talkincat
    I am in the process of putting together an document management system based on Alfresco Community 3.2r2. Because Alfresco will not allow its partners to work with the Community edition, I have found it devilishly tricky to find consultants that specialize in Alfresco to help me with this project. Can anyone point me in the direction of someone that can help me get this system up an running? I will mostly need help with integrating Alfresco with Active Directory (LDAP passthrough, user/group sync and SSO) and performance tuning the system. Any help is greatly appreciated.

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  • Security update in command line on Ubuntu

    - by Luc
    Hello, I can find anything on google that could help me to use aptitude to only install security update using command line on Ubuntu. I tried this: https://help.ubuntu.com/community/AutomaticSecurityUpdates but it installed everything and not only the security updates !!!! Thanks a lot for your help, Luc

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