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• SQL SERVER – Free Print Book on SQL Server Joes 2 Pros Kit

  - by pinaldave

  Rick Morelan and I were discussing earlier this month that what we can give back to the community. We believe our books are very much successful and very well received by the community. The five books are a journey from novice to expert. The books have changed many lives and helped many get jobs as well pass the SQL Certifications. Rick is from Seattle, USA and I am from Bangalore, India. There are 12 hours difference between us. We try to do weekly meeting to catch up on various personal and SQL related topics. Here is one of our recent conversations. Rick and Pinal Pinal: Good Morning Rick! Rick: Good Morning…err… Good Evening to you – Pinal! Pinal: Hey Rick, did you read the recent email which I sent you – one of our reader is thanking us for writing Joes 2 Pros series. He wants to dedicate his success to us. Can you believe it? Rick: Yeah, he is very kind but did you tell him that it is all because of his hard work on learning subject and we have very little contribution in his success. Pinal: Absolutely, I told him the same – I said we just wrote the book but it is he who learned from it and proved himself in his job. It is all him! We were just igniters. Rick: Good response. Pinal: Hey Rick! Are we doing enough for the community? What can we do more? Rick: Hmmm… Let us do something more. Pinal: Remember once we discussed the idea of if anyone who buys our Joes 2 Pros Combo Kit in the next 2 weeks – we will send them SQL Wait Stats for free. What do you say? Rick: I agree! Great Idea! Let us do it. Free Giveaway Well Rick and I liked the idea of doing more. We have decided to give away free SQL Server Wait Stats books to everybody who will purchase Joes 2 Pros Combo Kit between today (Oct 15, 2012) and Oct 26, 2012. This is not a contest or a lucky winner opportunity. Everybody who participates will qualify for it. Combo Availability USA – Amazon India - Flipkart | Indiaplaza Note1: USA kit contains FREE 5 DVDs. India Kit does not contain 5 DVDs due to legal issues. Note2: Indian Kit is priced at special Indian Economic Price. Qualify for Free Giveaway You must have purchased our Joes 2 Pros Combo Kit of 5 books between Oct 15, 2012 and Oct 26, 2012. Purchase before Oct 15, 2012 and after Oct 26, 2012 will not qualify for this giveaway. Send your original receipt (email, order details) to following addresses: “[email protected];[email protected]” with the subject line “Joes 2 Pros Kit Promotion Free Offer”. Do not change the subject line or your email may be missed.  Clearly mention your shipping address with phone number and pin/zip code. Send your receipt before Oct 30, 2012. We will not entertain any conversation after Oct 30, 2012 cut off date. The Free books will be sent to USA and India address only. Availability USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLServer, T SQL, Technology

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• 2010 April Fools Joke

  - by Dane Morgridge

  I started at my current job at the end of March last year and there were some pretty funny April fools jokes.  Nothing super crazy, but pretty funny.  One guy came in and there was a tree in his cube.  We (me and the rest of my team) were planning for a couple of weeks on what we could do that would be just awesome.  We had a lot of really good ideas but nothing was spectacular.  Then Steve Andrews had a brilliant idea (yes it's true).  Since we have internal DNS servers we could redirect DNS to our internal servers for a site such as cnn.com.  Then we would lift the code from the site and create our own home page that would contain news about people in the company.  Steve was actually laughing so hard when he thought of the idea that it took him almost 30 minutes to spit it out. I thought, "this is perfect". I had enlisted a couple of people to help come up with the stories and at the same time we were trying to figure out how to get everybody to the site the morning of the 1st.  Then it hit me.  We could have the main article be one of my getting picked up by the FBI on hacking charges.  Then Chris (my boss) could send an email out telling everyone that I would not be there today and direct them to the site.  That would for sure get everyone to go to cnn.com first thing and see our prank.  I begun the process of looking for photos I could crop myself into and found the perfect one.  Then my wife took a good pic with our Canon 40D and I went to work.  The night before I didn't have any other stories due to everyone being really busy at work, but I decided to go ahead with just the FBI bust on it's own.  I got everything working and tested and coordinated with Chris for me to come in late so no one would see me at the office until after everyone had seen the joke. And so the morning of April fools came and I was waiting at home and the email was perfect.  Chris told everyone that I wouldn't be in and that not to answer any questions if you got any calls from anybody.  The Photoshop job I did was not perfect, but good enough and I even wrote an article with it that went into more detail about how I had been classified as a terrorist and all kinds of stuff. People at work started getting the emails and a few people didn't realize it was a joke (as I had hoped), including some from senior management (one person in particular who shall remain nameless in this post).  Emails started flying around about how to contain the situation and how to handle bad PR.  He basically bought it hook, line and sinker and then went in to crisis mode.  It was awesome! He did finally realize it was a joke and I will likely print and frame the email he sent out.  In short, April fools this year was a huge success.

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• How to prepare for an interview presentation!

  - by Tim Koekkoek

  During an interview process you might be asked to prepare a presentation as one of the steps in the recruitment process. Below, we want to give you some tips to help you prepare for what might be considered a daunting aspect of a recruitment process. Main purpose of the presentation Always keep in mind the main purpose of what the presentation is meant to convey. Generally speaking, an interview presentation is for the company to check if you have the ability to represent and sell the organization (and yourself), to the internal and external stakeholders in the position you are applying for. A presentation is often also part of the recruitment process to check whether you can structure and explain your experience and thoughts in a convincing manner. If you are unsure about the purpose of the presentation, feel free to ask your recruiter for more information. Preparation As with every task you do, preparation is key, so is the case with an interview presentation. It is important to know who your audience is. You have to adapt your presentation to your audience, ensuring that you are presenting the facts which they would want to hear. Furthermore, make sure you practice your presentation beforehand; this will make you more confident in your presenting skills. Also, estimate the length of your presentation as presentations or pitches during the recruitment process are often capped to a certain time limit. Structure Every presentation should have a beginning, middle and an end. Make sure you give an overview of your presentation and tell the audience what they can expect. Your presentation should have a logical order and a clear message. Always build up to your key message with strong arguments and evidence. When speaking about the topic, make sure you convey your points with conviction. Also be sure you believe the message you bring forward, if you don’t believe it yourself, then the audience definitely won’t! Delivery When you think back on successful presentations you have seen, the presenter was most likely always standing up. So if asked to do a presentation, follow this example and make sure you stand up as well. Standing up when you are doing your presentation shows confidence and control. Another important aspect in the delivery of the presentation is to relax and speak slowly and with enough volume for the audience to hear you. Speaking slowly allows the audience the time to absorb the information you are providing to them. Visual Using PowerPoint, or an equivalent, makes it very easy to have a visually attractive presentation. Make sure however that you take into account that the visual aids you use are there to support you, not for you to read word for word what is on the slides! Questions When starting your presentation, it is a good idea to tell your audience that you will deal with any questions they might have at the end of the presentation. This way it doesn’t interrupt your train of thought and the flow of your presentation. Answering questions at the end may give you additional opportunities to further expand on your facts in the topic. Some people might play the “devil’s advocate” role and confront you with opposing opinions, if this is the case, take your time to reiterate your points and remain professional in your response. A good way to deal with this is to start interacting with other members of the audience and ask for their opinions, so it will become a group discussion. This will also shows strong leadership skills, as you are open to discuss and ask for other opinions. If you are interested in more tips and tricks for your interview process, have a look at Competency Based Interview Tips and How to prepare for a Telephone Interview. For more information about Oracle and our vacancies, please visit our Facebook community and our careers website.

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• Easy and Rapid Deployment of Application Workloads with Oracle VM

  - by Antoinette O'Sullivan

  Oracle VM is designed for easy and rapid deployment of application workloads. In addition to allowing for rapid deployment of an entire application stack, Oracle VM now gives administrators more fine-grained control of the application payloads inside the virtual machine. To get started on Oracle VM Server for x86 or Oracle VM Server fo SPARC, what better solution than to take the corresponding training course. You can take this training from your own desk, by choosing from a selection of live-virtual events already on the schedule on the Oracle University Portal. Alternatively, you can travel to an education center to take these courses. Below is a selection of in-class events already on the schedule for each course: Oracle VM Administration: Oracle VM Server for x86  Location  Date  Delivery Language  Paris, France  11 December 2013  French  Rome, Italy  22 April 2014  Italian  Budapest, Hungary  4 November 2013  Hungarian  Riga, Latvia  3 February 2014  Latvian  Oslo, Norway  9 December 2013  English  Warsaw, Poland  12 February 2014  Polish  Ljubjana, Slovenia  25 November 2013 Slovenian   Barcelona, Spain  29 October 2013  Spanish  Istanbul, Turkey  23 December 2013  Turkish  Cairo, Egypt  1 December 2013  Arabic  Johannesburg, South Africa  9 December 2013   English   Melbourne, Australia  12 February 2014  English  Sydney, Australia  25 November 2013   English   Singapore 27 November 2013    English   Montreal, Canada 18 February 2014  English  Ottawa, Canada  18 February 2014  English  Toronto, Canada  18 February 2014  English  Phoenix, AZ, United States  18 February 2014   English   Sacramento, CA, United States 18 February 2014    English   San Francisco, CA, United States 18 February 2014   English  San Jose, CA, United States  18 February 2014  English  Denver, CO, United States 22 January 2014   English  Roseville, MN, United States 10 February 2014    English   Edison, NJ, United States  18 February 2014  English  King of Prussia, PA, United States  18 February 2014  English  Reston, VA, United States  26 March 2014  English Oracle VM Server for SPARC: Installation and Configuration  Location  Date  Delivery Language  Prague, Czech Republic  2 December 2013  Czech  Paris, France  9 December 2013  French  Utrecht, Netherlands  9 December 2013  Dutch  Madrid, Spain  28 November 2013  Spanish  Dubai, United Arab Emirates  5 February 2014  English  Melbourne, Australia  31 October 2013  English  Sydney, Australia  10 February 2014  English  Tokyo, Japan  6 February 2014  Japanese  Petaling Jaya, Malaysia  23 December 2013  English  Auckland, New Zealand  21 November 2013  English  Singapore  7 November 2013  English  Toronto, Canada  25 November 2013  English  Sacramento, CA, United States  2 December 2013  English  San Francisco, CA, United States  2 December 2013  English  San Jose, CA, United States  2 December 2013  English  Caracas, Venezuela 5 November 2013   Spanish

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• Oracle Data Integration 12c: Simplified, Future-Ready, High-Performance Solutions

  - by Thanos Terentes Printzios

  In today’s data-driven business environment, organizations need to cost-effectively manage the ever-growing streams of information originating both inside and outside the firewall and address emerging deployment styles like cloud, big data analytics, and real-time replication. Oracle Data Integration delivers pervasive and continuous access to timely and trusted data across heterogeneous systems. Oracle is enhancing its data integration offering announcing the general availability of 12c release for the key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c, delivering Simplified and High-Performance Solutions for Cloud, Big Data Analytics, and Real-Time Replication. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. With the 12c release Oracle becomes the new leader in the data integration and replication technologies as no other vendor offers such a complete set of data integration capabilities for pervasive, continuous access to trusted data across Oracle platforms as well as third-party systems and applications. Oracle Data Integration 12c release addresses data-driven organizations’ critical and evolving data integration requirements under 3 key themes: Future-Ready Solutions : Supporting Current and Emerging Initiatives Extreme Performance : Even higher performance than ever before Fast Time-to-Value : Higher IT Productivity and Simplified Solutions  With the new capabilities in Oracle Data Integrator 12c, customers can benefit from: Superior developer productivity, ease of use, and rapid time-to-market with the new flow-based mapping model, reusable mappings, and step-by-step debugger. Increased performance when executing data integration processes due to improved parallelism. Improved productivity and monitoring via tighter integration with Oracle GoldenGate 12c and Oracle Enterprise Manager 12c. Improved interoperability with Oracle Warehouse Builder which enables faster and easier migration to Oracle Data Integrator’s strategic data integration offering. Faster implementation of business analytics through Oracle Data Integrator pre-integrated with Oracle BI Applications’ latest release. Oracle Data Integrator also integrates simply and easily with Oracle Business Analytics tools, including OBI-EE and Oracle Hyperion. Support for loading and transforming big and fast data, enabled by integration with big data technologies: Hadoop, Hive, HDFS, and Oracle Big Data Appliance. Only Oracle GoldenGate provides the best-of-breed real-time replication of data in heterogeneous data environments. With the new capabilities in Oracle GoldenGate 12c, customers can benefit from: Simplified setup and management of Oracle GoldenGate 12c when using multiple database delivery processes via a new Coordinated Delivery feature for non-Oracle databases. Expanded heterogeneity through added support for the latest versions of major databases such as Sybase ASE v 15.7, MySQL NDB Clusters 7.2, and MySQL 5.6., as well as integration with Oracle Coherence. Enhanced high availability and data protection via integration with Oracle Data Guard and Fast-Start Failover integration. Enhanced security for credentials and encryption keys using Oracle Wallet. Real-time replication for databases hosted on public cloud environments supported by third-party clouds. Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c and other Oracle technologies, such as Oracle Database 12c and Oracle Applications, provides a number of benefits for organizations: Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c enables developers to leverage Oracle GoldenGate’s low overhead, real-time change data capture completely within the Oracle Data Integrator Studio without additional training. Integration with Oracle Database 12c provides a strong foundation for seamless private cloud deployments. Delivers real-time data for reporting, zero downtime migration, and improved performance and availability for Oracle Applications, such as Oracle E-Business Suite and ATG Web Commerce . Oracle’s data integration offering is optimized for Oracle Engineered Systems and is an integral part of Oracle’s fast data, real-time analytics strategy on Oracle Exadata Database Machine and Oracle Exalytics In-Memory Machine. Oracle Data Integrator 12c and Oracle GoldenGate 12c differentiate the new offering on data integration with these many new features. This is just a quick glimpse into Oracle Data Integrator 12c and Oracle GoldenGate 12c. Find out much more about the new release in the video webcast "Introducing 12c for Oracle Data Integration", where customer and partner speakers, including SolarWorld, BT, Rittman Mead will join us in launching the new release. Resource Kits Meet Oracle Data Integration 12c  Discover what's new with Oracle Goldengate 12c  Oracle EMEA DIS (Data Integration Solutions) Partner Community is available for all your questions, while additional partner focused webcasts will be made available through our blog here, so stay connected. For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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• The Oracle Retail Week Awards - most exciting awards yet?

  - by sarah.taylor(at)oracle.com

  Last night's annual Oracle Retail Week Awards saw the UK's top retailers come together to celebrate the very best of our industry over the last year.  The Grosvenor House Hotel on Park Lane in London was the setting for an exciting ceremony which this year marked several significant milestones in British - and global - retail.  Check out our videos about the event at our Oracle Retail YouTube channel, and see if you were snapped by our photographer on our Oracle Retail Facebook page. There were some extremely hot contests for many of this year's awards - and all very deserving winners.  The entries have demonstrated beyond doubt that retailers have striven to push their standards up yet again in all areas over the past year.  The judging panel includes some of the most prestigious names in the retail industry - to impress the panel enough to win an award is a substantial achievement.  This year the panel included the likes of Andy Clarke - Chief Executive of ASDA Group; Mark Newton Jones - CEO of Shop Direct Group; Richard Pennycook - the finance director at Morrisons; Rob Templeman - Chief Executive of Debenhams; and Stephen Sunnucks - the president of Gap Europe.  These are retail veterans  who have each helped to shape the British High Street over the last decade.  It was great to chat with many of them in the Oracle VIP area last night.  For me, last night's highlight was honouring both Sir Stuart Rose and Sir Terry Leahy for their contributions to the retail industry.  Both have set the standards in retailing over the last twenty years and taken their respective businesses from strength to strength, demonstrating that there is always a need for innovation even in larger businesses, and that a business has to adapt quickly to new technology in order to stay competitive.  Sir Terry Leahy's retirement this year marks the end of an era of global expansion for the Tesco group and a milestone in the progression of British retail.  Sir Terry has helped steer Tesco through nearly 20 years of change, with 14 years as Chief Executive.  During this time he led the drive for international expansion and an aggressive campaign to increase market share.  He has led the way for High Street retailers in adapting to the rise of internet retailing and nurtured a very successful home delivery service.  More recently he has pioneered the notion of cross-channel retailing with the introduction of Tesco apps for the iPhone and Android mobile phones allowing customers to scan barcodes of items to add to a shopping list which they can then either refer to in store or order for delivery.  John Lewis Partnership was a very deserving winner of The Oracle Retailer of the Year award for their overall dedication to excellent retailing practices.  The business was also named the American Express Marketing/Advertising Campaign of the Year award for their memorable 'Never Knowingly Undersold' advert series, which included a very successful viral video and radio campaign with Fyfe Dangerfield's cover of Billy Joel's 'She's Always a Woman' used for the adverts.  Store Design of the Year was another exciting category with Topshop taking the accolade for its flagship Oxford Street store in London, which combines boutique concession-style stalls with high fashion displays and exclusive collections from leading designers.  The store even has its own hairdressers and food hall, making it a truly all-inclusive fashion retail experience and a global landmark for any self-respecting international fashion shopper. Over the next few weeks we'll be exploring some of the winning entries in more detail here on the blog, so keep an eye out for some unique insights into how the winning retailers have made such remarkable achievements. 

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• SQLAuthority News – Monthly list of Puzzles and Solutions on SQLAuthority.com

  - by pinaldave

  This month has been very interesting month for SQLAuthority.com we had multiple and various puzzles which everybody participated and lots of interesting conversation which we have shared. Let us start in latest puzzles and continue going down. There are few answers also posted on facebook as well. SQL SERVER – Puzzle Involving NULL – Resolve – Error – Operand data type void type is invalid for sum operator This puzzle involves NULL and throws an error. The challenge is to resolve the error. There are multiple ways to resolve this error. Readers has contributed various methods. Few of them even have supplied the answer why this error is showing up. NULL are very important part of the database and if one of the column has NULL the result can be totally different than the one expected. SQL SERVER – T-SQL Scripts to Find Maximum between Two Numbers I modified script provided by friend to find greatest number between two number. My script has small bug in it. However, lots of readers have suggested better scripts. Madhivanan has written blog post on the subject over here. SQL SERVER – BI Quiz Hint – Performance Tuning Cubes – Hints This quiz is hosted on my friend Jacob‘s site. I have written many hints how one can tune cubes. Now one can take part here and win exciting prizes. SQL SERVER – Solution – Generating Zero Without using Any Numbers in T-SQL Madhivanan has asked very interesting question on his blog about How to Generate Zero without using Any Numbers in T-SQL. He has demonstrated various methods how one can generate Zero. I asked the same question on blog and got many interesting answers which I have shared. SQL SERVER – Solution – Puzzle – Statistics are not Updated but are Created Once I have to accept that this was most difficult puzzle. In this puzzle I have asked even though settings are correct, why statistics of the tables are not getting updated. In this puzzle one is tested with various concepts 1) Indexes, 2) Statistics, 3) database settings etc. There are multiple ways of solving this puzzles. It was interesting as many took interest but only few got it right. SQL SERVER – Question to You – When to use Function and When to use Stored Procedure This is rather straight forward question and not the typical puzzle. The answers from readers are great however, still there is chance of more detailed answers. SQL SERVER – Selecting Domain from Email Address I wrote on selecting domains from email addresses. Madhivanan makes puzzle out of a simple question. He wrote a follow-up post over here. In his post he writes various way how one can find email addresses from list of domains. Well, this is not a puzzle but amazing Guest Post by Feodor Georgiev who has written on subject Job Interviewing the Right Way (and for the Right Reasons). An article which everyone should read. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, Readers Contribution, Readers Question, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• Technical workshop with the gurus: Architecting Oracle Database-As-A-Service (DBaaS)

  - by Javier Puerta

  Hardware and Software, Engineered to Work Together inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- OCTOBER 2013 Invitation: Architecting Oracle Database-As-A-Service (DBaaS) Stay Connected Sign up for Specific Updates Architecting Oracle Database-As-A-Service (DBaaS) Dear partner, We are pleased to invite you to a 2-day workshop dedicated to EMEA partners on "Architecting Oracle Private Database Cloud & Delivering Database-As-A-Service (DBaaS)". This exclusive workshop will be delivered by Product Management and Product Development from Oracle HQ and focuses on the main theme CIOs are tackling with in the last decade: Consolidation to Private Cloud. For many customers the journey to consolidation has led to DBaaS Cloud deployments to significantly reduce costs and offer agile IT services. With the recent launch of Oracle Database 12c, the game really has changed in terms of what Oracle offers and how database clouds can be deployed. REGISTER NOW Who should attend: Enterprise Architects Infrastructure Architects DB Architects from System Integrators and large Independent Software Vendors. Take this opportunity to learn from the gurus, how you can help your customers maximize on their cloud consolidation strategies. The workshops main focus is service delivery, which includes standardization and consolidation, and how you would help your customers transform their current IT infrastructure to a service delivery model. It will discuss best practices and reviews customer examples that have successfully implemented a database cloud. The agenda is split into two days sessions: Day 1: Overview & Planning Database Cloud - Demos Customer Case Studies Database 12c Day 2: Database Cloud - Design Database Cloud - Implementation EM Cloud Control DBaaS on Engineered Systems Question and Answers Attendance is free of charge for qualified Oracle partners - Register now for one of the below sessions: Date Country Location 5 & 6 November 2013  United Kingdom   Manchester 7 & 8 November 2013  Germany  Munich 11 & 12 November 2013  Netherlands  Amsterdam 14 & 15 November 2013  Turkey Istanbul 18 & 19 November 2013  Austria Vienna Looking forward to seeing you! Javier Puerta Director, Core Technology Partner Programs EMEA Prashant Barot Director, Core Technology Resources OPN Portal OPN Enablement News Blog Oracle Partner Store Use Oracle Trademark in Google AdWords OPN Events Calendar OPN Information Center OPN Solutions Catalog Promote Your Events on Oracle Calendar Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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• Technical workshop with the gurus: Architecting Oracle Database-As-A-Service (DBaaS)

  - by Javier Puerta

  Hardware and Software, Engineered to Work Together inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- OCTOBER 2013 Invitation: Architecting Oracle Database-As-A-Service (DBaaS) Stay Connected Sign up for Specific Updates Architecting Oracle Database-As-A-Service (DBaaS) Dear partner, We are pleased to invite you to a 2-day workshop dedicated to EMEA partners on "Architecting Oracle Private Database Cloud & Delivering Database-As-A-Service (DBaaS)". This exclusive workshop will be delivered by Product Management and Product Development from Oracle HQ and focuses on the main theme CIOs are tackling with in the last decade: Consolidation to Private Cloud. For many customers the journey to consolidation has led to DBaaS Cloud deployments to significantly reduce costs and offer agile IT services. With the recent launch of Oracle Database 12c, the game really has changed in terms of what Oracle offers and how database clouds can be deployed. REGISTER NOW Who should attend: Enterprise Architects Infrastructure Architects DB Architects from System Integrators and large Independent Software Vendors. Take this opportunity to learn from the gurus, how you can help your customers maximize on their cloud consolidation strategies. The workshops main focus is service delivery, which includes standardization and consolidation, and how you would help your customers transform their current IT infrastructure to a service delivery model. It will discuss best practices and reviews customer examples that have successfully implemented a database cloud. The agenda is split into two days sessions: Day 1: Overview & Planning Database Cloud - Demos Customer Case Studies Database 12c Day 2: Database Cloud - Design Database Cloud - Implementation EM Cloud Control DBaaS on Engineered Systems Question and Answers Attendance is free of charge for qualified Oracle partners - Register now for one of the below sessions: Date Country Location 5 & 6 November 2013  United Kingdom   Manchester 7 & 8 November 2013  Germany  Munich 11 & 12 November 2013  Netherlands  Amsterdam 14 & 15 November 2013  Turkey Istanbul 18 & 19 November 2013  Austria Vienna Looking forward to seeing you! Javier Puerta Director, Core Technology Partner Programs EMEA Prashant Barot Director, Core Technology     Resources OPN Portal OPN Enablement News Blog Oracle Partner Store Use Oracle Trademark in Google AdWords OPN Events Calendar OPN Information Center OPN Solutions Catalog Promote Your Events on Oracle Calendar Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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• CSV Anyone?

  - by Tim Dexter

  CSV, a dead format? With today's abilities to generate Excel output (Im working on some posts for the shiny new Excel templates) and the sophistication of the eText outputs, do you really need CSV? I guess so seeing as it was added after the base product was released as an enhancement. But I'd be interested in hearing use cases? I used to think the same of text output. But now Im working in the public sector where older technologies abound I can see a use for text output. Its also used as a machine readable format, etc. BIP still does not support a text format from its RTF templates but its very doable using XSL templates. Back to CSV, I noticed an enhancement in the big list of new stuff in the 10.1.3.4.1 rollup. You can now generate CSV from structured data ie a data template or a SQL XML query. This piqued my interest so I ran off a data template to CSV. Its interesting, in a geeky kinda way, I guess Im that way inclined.Here's my data structure:<EMPLOYEES> <LIST_G_DEPT> <G_DEPT>  <DEPARTMENT_ID>10</DEPARTMENT_ID>  <DEPARTMENT_NAME>Administration</DEPARTMENT_NAME>  <LIST_G_EMP>   <G_EMP>     <EMPLOYEE_ID>200</EMPLOYEE_ID>     <EMP_NAME>Jennifer Whalen</EMP_NAME>     <EMAIL>JWHALEN</EMAIL>     <PHONE_NUMBER>515.123.4444</PHONE_NUMBER>     <HIRE_DATE>1987-09-17T00:00:00.000-06:00</HIRE_DATE>     <SALARY>4400</SALARY>    </G_EMP>   </LIST_G_EMP>  <TOTAL_EMPS>1</TOTAL_EMPS>  <TOTAL_SALARY>4400</TOTAL_SALARY>  <AVG_SALARY>4400</AVG_SALARY>  <MAX_SALARY>4400</MAX_SALARY>  <MIN_SALARY>4400</MIN_SALARY> </G_DEPT>Poor ol Jennifer, she needs some help in the Admin department :0)Pushing this to CSV and BP completely flattens the data out so you get a completely denormalized data output in the CSV.TOTAL_SALARY,DEPARTMENT_ID,DEPARTMENT_NAME,MIN_SALARY,AVG_SALARY,MAX_SALARY,EMPLOYEE_ID,SALARY,PHONE_NUMBER,HIRE_DATE,EMP_NAME,EMAIL,TOTAL_EMPS4400,10,Administration,4400,4400,4400,200,4400,515.123.4444,1987-09-17T00:00:00.000-06:00,"Jennifer Whalen",JWHALEN,119000,20,Marketing,6000,9500,13000,201,13000,515.123.5555,1996-02-17T00:00:00.000-07:00,"Michael Hartstein",MHARTSTE,219000,20,Marketing,6000,9500,13000,202,6000,603.123.6666,1997-08-17T00:00:00.000-06:00,"Pat Fay",PFAY,2Useful? Its a little confusing to start with but it is completely de-normalized so there is lots of repetition. But if it floats your boat, you got it!

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• SQLUG Events - London/Edinburgh/Cardiff/Reading - Masterclass, NoSQL, TSQL Gotcha's, Replication, BI

  - by tonyrogerson

  We have acquired two additional tickets to attend the SQL Server Master Class with Paul Randal and Kimberly Tripp next Thurs (17th June), for a chance to win these coveted tickets email us ([email protected]) before 9pm this Sunday with the subject "MasterClass" - people previously entered need not worry - your still in with a chance. The winners will be announced Monday morning.As ever plenty going on physically, we've got dates for a stack of events in Manchester and Leeds, I'm looking at Birmingham if anybody has ideas? We are growing our online community with the Cuppa Corner section, to participate online remember to use the #sqlfaq twitter tag; for those wanting to get more involved in presenting and fancy trying it out we are always after people to do 1 - 5 minute SQL nuggets or Cuppa Corners (short presentations) at any of these User Group events - just email us [email protected] removing from this email list? Then just reply with remove please on the subject line.Kimberly Tripp and Paul Randal Master Class - Thurs, 17th June - LondonREGISTER NOW AND GET A SECOND REGISTRATION FREE*The top things YOU need to know about managing SQL Server - in one place, on one day - presented by two of the best SQL Server industry trainers!This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance.The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will:>> Debunk many of the ingrained misconceptions around SQL Server's behaviour >> Show you disaster recovery techniques critical to preserving your company's life-blood - the data >> Explain how a common application design pattern can wreak havoc in the database >> Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Where: Radisson Edwardian Heathrow Hotel, LondonWhen: Thursday 17th June 2010*REGISTER TODAY AT www.regonline.co.uk/kimtrippsql on the registration form simply quote discount code: BOGOF for both yourself and your colleague and you will save 50% off each registration – that’s a 249 GBP saving! This offer is limited, book early to avoid disappointment.Wed, 23 JunREADINGEvening Meeting, More info and registerIntroduction to NoSQL (Not Only SQL) - Gavin Payne; T-SQL Gotcha's and how to avoid them - Ashwani Roy; Introduction to Recency Frequency - Tony Rogerson; Reporting Services - Tim LeungThu, 24 JunCARDIFFEvening Meeting, More info and registerAlex Whittles of Purple Frog Systems talks about Data warehouse design case studies, Other BI related session TBC Mon, 28 JunEDINBURGHEvening Meeting, More info and registerReplication (Components, Adminstration, Performance and Troubleshooting) - Neil Hambly Server Upgrades (Notes and Best practice from the field) - Satya Jayanty Wed, 14 JulLONDONEvening Meeting, More info and registerMeeting is being sponsored by DBSophic (http://www.dbsophic.com/download), database optimisation software. Physical Join Operators in SQL Server - Ami LevinWorkload Tuning - Ami LevinSQL Server and Disk IO (File Groups/Files, SSD's, Fusion-IO, In-RAM DB's, Fragmentation) - Tony RogersonComplex Event Processing - Allan MitchellMany thanks,Tony Rogerson, SQL Server MVPUK SQL Server User Grouphttp://sqlserverfaq.com"

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• Would using a self-signed SSL certificate be appropriate in this scenario?

  - by Kevin Y

  Now I realize this topic has been discussed in a few questions before (specifically this one), but I'm still a little confused about the implications of using a self-signed certificate, and how I would be affected by doing so in this case. After reading various sources, I'm still a little confused about the exact details of using one. The biggest problem with a self-signed certificate, is a man-in-the-middle attack. Even if you are 100% sure that you are on the correct website and you completely trust the site (your email server for example), you could have someone intercept the connection and present you with their own self-signed certificate. You would think that you are using a secure connection with your email server but you are really using a secure connection to an attacker's email server. – SSL Shopper So somebody could switch out my self-signed certificate with their own, and I wouldn't be able to detect it? The way this site phrases it, it makes it sound worse to install a self-signed certificate than to leave your site without a certificate at all. Self-signed certificates cannot (by nature) be revoked, which may allow an attacker who has already gained access to monitor and inject data into a connection to spoof an identity if a private key has been compromised. CAs on the other hand have the ability to revoke a compromised certificate if alerted, which prevents its further use. - Wikipedia Does this mean that the only way someone could switch out their own certificate for mine is for them to find out the private key? I suppose this is more secure, but I'm still slightly confused about what exactly results from using a self-signed certificate. Is the only issue that obnoxious security warning that pops up in your browser when directed to the site, or is there more to it? Now in my case, I want to add the an SSL certificate to a minuscule Wordpress blog I run that I don't expect anyone else will read anytime soon; I mainly started it to get into the habit of blogging, and to learn more about the process of administrating a site (ex. what to do in situations like this one). Whenever I go to the login page and there's an HTTP:// instead of HTTPS://, I cringe a little. Submitting my password feels like I'm shouting my password out loud with hundreds of people listening. I don't plan on adding any other authors to the site, so I am the only person who would ever need to login. This isn't a site I'm trying to get page views from, or one that handles e-commerce or any sensitive info like that, simply my username and password to login with. One of the concerns (that I've gathered so far) of a self-signed certificate is that non-technical users might be scared by the security warning, but this would not be an issue in my case. TL;DR: If scaring visitors away isn't a concern (which it isn't in my case), is it acceptable to use a self-signed certificate for the purpose of encrypting my Wordpress blog's password, or are there added security issues I should be aware of? Essentially, I'm wondering whether adding a self-signed certificate will be safer than leaving my login page the way it is now, or if it adds the potential for more security breaches than leaving it sans-SSL.

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• Microsoft hosting free Hyper-V training for VMware Pros

  - by Ryan Roussel

  Microsoft will be hosting free training for virtualization professionals focused on Hyper-V, System Center, and virtualization architecture.  Details are below:   Just one week after Microsoft Management Summit 2011 (MMS), Microsoft Learning will be hosting an exclusive three-day Jump Start class specially tailored for VMware and Microsoft virtualization technology pros.  Registration for “Microsoft Virtualization for VMware Professionals” is open now and will be delivered as an online class on March 29-31, 2010 from 10:00am-4:00pm PDT.    The course is COMPLETELY FREE and OPEN TO ANYONE!  Please share with your customers, blog, Tweet, etc. – help us get the word out to strengthen support for Microsoft’s virtualization offerings. What’s the high-level overview? This cutting edge course will feature expert instruction and real-world demonstrations of Hyper-V and brand new releases from System Center Virtual Machine Manager 2012 Beta (many of which will be announced just one week earlier at MMS).  Register Now!   Day 1 will focus on “Platform” (Hyper-V, virtualization architecture, high availability & clustering) 10:00am – 10:30pm PDT:  Virtualization 360 Overview 10:30am – 12:00pm:  Microsoft Hyper-V Deployment Options & Architecture 1:00pm – 2:00pm:  Differentiating Microsoft and VMware (terminology, etc.) 2:00pm – 4:00pm:  High Availability & Clustering Day 2 will focus on “Management” (System Center Suite, SCVMM 2012 Beta, Opalis, Private Cloud solutions) 10:00am – 11:00pm PDT:  System Center Suite Overview w/ focus on DPM 11:00am – 12:00pm:  Virtual Machine Manager 2012 | Part 1 1:00pm –   1:30pm:  Virtual Machine Manager 2012 | Part 2 1:30pm – 2:30pm:  Automation with System Center Opalis & PowerShell 2:30pm – 4:00pm:  Private Cloud Solutions, Architecture & VMM SSP 2.0 Day 3 will focus on “VDI” (VDI Infrastructure/architecture, v-Alliance, application delivery via VDI) 10:00am – 11:00pm PDT:  Virtual Desktop Infrastructure (VDI) Architecture | Part 1 11:00am – 12:00pm:  Virtual Desktop Infrastructure (VDI) Architecture | Part 2 1:00pm – 2:30pm:  v-Alliance Solution Overview 2:30pm – 4:00pm:  Application Delivery for VDI     Every section will be team-taught by two of the most respected authorities on virtualization technologies: Microsoft Technical Evangelist Symon Perriman and leading Hyper-V, VMware, and XEN infrastructure consultant, Corey Hynes Who is the target audience for this training? Suggested prerequisite skills include real-world experience with Windows Server 2008 R2, virtualization and datacenter management. The course is tailored to these types of roles: · IT Professional · IT Decision Maker · Network Administrators & Architects · Storage/Infrastructure Administrators & Architects How do I to register and learn more about this great training opportunity? · Register: Visit the Registration Page and sign up for all three sessions · Blog: Learn more from the Microsoft Learning Blog · Twitter: Here are a few posts you can retweet: o Mar. 29-31 "Microsoft #Virtualization for VMware Pros" @SymonPerriman Corey Hynes http://bit.ly/JS-Hyper-V @MSLearning #Hyper-V o @SysCtrOpalis Mar. 29-31 "Microsoft #Virtualization for VMware Pros" @SymonPerriman Corey Hynes http://bit.ly/JS-Hyper-V #Hyper-V o Learn all the cool new features in Hyper-V & System Center 2012! SCVMM, Self-Service Portal 2.0, http://bit.ly/JS-Hyper-V #Hyper-V #Opalis What is a “Jump Start” course? A “Jump Start” course is “team-taught” by two expert instructors in an engaging radio talk show style format. The idea is to deliver readiness training on strategic and emerging technologies that drive awareness at scale before Microsoft Learning develops mainstream Microsoft Official Courses (MOC) that map to certifications.  All sessions are professionally recorded and distributed through MS Showcase, Channel 9, Zune Marketplace and iTunes for broader reach.

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• Welcome Oracle Data Integration 12c: Simplified, Future-Ready Solutions with Extreme Performance

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 The big day for the Oracle Data Integration team has finally arrived! It is my honor to introduce you to Oracle Data Integration 12c. Today we announced the general availability of 12c release for Oracle’s key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. With the 12c release Oracle becomes the new leader in the data integration and replication technologies as no other vendor offers such a complete set of data integration capabilities for pervasive, continuous access to trusted data across Oracle platforms as well as third-party systems and applications. Oracle Data Integration 12c release addresses data-driven organizations’ critical and evolving data integration requirements under 3 key themes: Future-Ready Solutions Extreme Performance Fast Time-to-Value       There are many new features that support these key differentiators for Oracle Data Integrator 12c and for Oracle GoldenGate 12c. In this first 12c blog post, I will highlight only a few:·Future-Ready Solutions to Support Current and Emerging Initiatives: Oracle Data Integration offer robust and reliable solutions for key technology trends including cloud computing, big data analytics, real-time business intelligence and continuous data availability. Via the tight integration with Oracle’s database, middleware, and application offerings Oracle Data Integration will continue to support the new features and capabilities right away as these products evolve and provide advance features. E    Extreme Performance: Both GoldenGate and Data Integrator are known for their high performance. The new release widens the gap even further against competition. Oracle GoldenGate 12c’s Integrated Delivery feature enables higher throughput via a special application programming interface into Oracle Database. As mentioned in the press release, customers already report up to 5X higher performance compared to earlier versions of GoldenGate. Oracle Data Integrator 12c introduces parallelism that significantly increases its performance as well. Fast Time-to-Value via Higher IT Productivity and Simplified Solutions:  Oracle Data Integrator 12c’s new flow-based declarative UI brings superior developer productivity, ease of use, and ultimately fast time to market for end users.  It also gives the ability to seamlessly reuse mapping logic speeds development.Oracle GoldenGate 12c ‘s Integrated Delivery feature automatically optimally tunes the process, saving time while improving performance. This is just a quick glimpse into Oracle Data Integrator 12c and Oracle GoldenGate 12c. On November 12th we will reveal much more about the new release in our video webcast "Introducing 12c for Oracle Data Integration". Our customer and partner speakers, including SolarWorld, BT, Rittman Mead will join us in launching the new release. Please join us at this free event to learn more from our executives about the 12c release, hear our customers’ perspectives on the new features, and ask your questions to our experts in the live Q&A. Also, please continue to follow our blogs, tweets, and Facebook updates as we unveil more about the new features of the latest release. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle Unified Method (OUM) Release 5.6

  - by user714714

  ORACLE® UNIFIED METHOD RELEASE 5.6 Oracle’s Full Lifecycle Methodfor Deploying Oracle-Based Business Solutions About | Release | Access | Previous Announcements About Oracle is evolving the Oracle® Unified Method (OUM) to achieve the vision of supporting the entire Enterprise IT Lifecycle, including support for the successful implementation of every Oracle product. OUM replaces Legacy Methods, such as AIM Advantage, AIM for Business Flows, EMM Advantage, PeopleSoft's Compass, and Siebel's Results Roadmap. OUM provides an implementation approach that is rapid, broadly adaptive, and business-focused. OUM includes a comprehensive project and program management framework and materials to support Oracle's growing focus on enterprise-level IT strategy, architecture, and governance. Release OUM release 5.6 provides support for Application Implementation, Cloud Application Implementation, and Software Upgrade projects as well as the complete range of technology projects including Business Intelligence (BI) and Enterprise Performance Management (EPM), Enterprise Security, WebCenter, Service-Oriented Architecture (SOA), Application Integration Architecture (AIA), Business Process Management (BPM), Enterprise Integration, and Custom Software. Detailed techniques and tool guidance are provided, including a supplemental guide related to Oracle Tutor and UPK. This release features: Business Process Management (BPM) Project Engineering Supplemental Guide Cloud Roadmap View and Supplemental Guide Enterprise Security View and Supplemental Guide Service-Oriented Architecture (SOA) Governance Implementation Supplemental Guide "Tailoring OUM for Your Project" White Paper OUM Microsoft Project Workplan Template and User's Guide Mappings: OUM to J.D. Edwards OneMethodology, OUM Roles to Task Techniques: Determining Number of Iterations, Managing an OUM Project using Scrum Templates: Scrum Workplan (WM.010), Siebel CRM Enhanced / Updated: Manage Focus Area reorganized by Activities for all Views Oracle Architecture Development Process (OADP) View updated for OADP v3.0 Oracle Support Services Supplemental Guide expanded to include guidance related to IT Change Management Oracle User Productivity Kit Professional (UPK Pro) and Tutor Supplemental Guide expanded guidance for UPK Pro Service-Oriented Architecture (SOA) Application Integration Architecture (AIA) Supplemental Guide updated for SOA Tactical Project Delivery View Service-Oriented Architecture (SOA) Tactical Project Delivery View expanded to include additional tasks Siebel CRM Supplemental Guide expanded task guidance and added select Siebel-specific OUM templates WebCenter View and Supplemental Guide updated for WebCenter Portal and Content Management For a comprehensive list of features and enhancements, refer to the "What's New" page of the Method Pack. Upcoming releases will provide expanded support for Oracle's Enterprise Application suites including product-suite specific materials and guidance for tailoring OUM to support various engagement types. Access Oracle Customers Oracle customers may obtain copies of the method for their internal use – including guidelines, templates, and tailored work breakdown structure – by contracting with Oracle for a consulting engagement of two weeks or longer and meeting some additional minimum criteria. Customers, who have a signed consulting contract with Oracle and meet the engagement qualification criteria, are permitted to download the current release of OUM for their perpetual use. They may also obtain subsequent releases published during a renewable, three-year access period. Training courses are also available to these customers. Contact your local Oracle Sales Representative about enrolling in the OUM Customer Program. Oracle PartnerNetwork (OPN) Diamond, Platinum, and Gold Partners OPN Diamond, Platinum, and Gold Partners are able to access the OUM method pack, training courses, and collateral from the OPN Portal at no additional cost: Go to the OPN Portal at partner.oracle.com. Select the "Partners (Login Required)" tab. Login. Select the "Engage with Oracle" tab. From the Engage with Oracle page, locate the "Applications" heading. From the Applications heading, locate and select the "Oracle Unified Method" link. From the Oracle Unified Method Knowledge Zone, select the "Implement" tab. From the Implement tab, select the "Tools and Resources" link. Locate and select the "Oracle Unified Method (OUM)" link. Previous Announcements Oracle Unified Method (OUM) Release 5.6 Oracle Unified Method (OUM) Release 5.5 Oracle Unified Method (OUM) Release 5.4 Oracle EMM Advantage Retired Retirement of Oracle EMM Advantage Planned for December 01, 2011

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• Love and Hate Outlook autocomplete, Outlook 2010/Exchange 2010

  - by Kay Sellenrode

  I think that almost every Exchange admin can concur with me that the Outlook autocomplete cache is one of those things you love but at the same time also hate. Users mostly love this function, except when it fails.Luckily since Outlook 2010 things got a little better and we got rid of the dreaded nk2 files.Outlook 2010 now includes a folder named "Suggested Contacts", all users you send an email to and that don't already have an contact object are saved in this suggested contacts folder.A lot of people thought this folder is also the source for the autocomplete cache, which would make it somewhat easy to manage, I wish the solution was that easy.Badly enough separate from the suggested contacts, outlook still maintains a cache for the autocomplete function. Let us say you run in to the following situation: John works for company A and is a popular contact for almost everyone in your organization.Now John quit his job at Company A and moved to Company B.Luckily John maintains your company as customer, but his email address is now changed from companyA.com to companyB.comSince you don't want to do any business with Company A anymore, you want to make sure none of your users accidentally mail to his old address.Now this is where the real fun starts, cause almost all of your 1000 users have mailed at least once with John.Resulting in the fact that every user has John most probably listed in their autocomplete cache.  I have run into sort like situations multiple times with several customers, which is always a pain.And of course this blog post is the result of one of those issues once again.I knew that with the Suggested contacts we could do more than previously, but still never spent time on it before.But today I thought lets nail this now and forever!!  Ok let's start of that things are different for every combination of outlook and exchange.I explain the procedure for Exchange 2010 SP1+ in combination with Outlook 2010.At first we want to get rid of all contact objects that contain [email protected] do this we need to be assigned to the RBAC role "Mailbox Import Export", which can be done through the Exchange Control panel.In my test environment I assigned this role to the Organization admins, but in real life you might want to add it to a custom role. Open the Exchange control panel by logging in to the ecp url, in my case https://ITFEX.itf.local/ECP, and make sure you selected your organization as management scope.Browse to Roles & Auditing, and open the properties for the organization management role group.click on the Add button to add a new role to the Organization Management role group, select the Mailbox Import Export role and click on add and OK to add it to the role.  Once you have assigned that role to your account you can open the Exchange Management Shell and execute the following command: Get-mailbox –resultsize unlimited | search-mailbox –targetmailbox "your.account" –targetfolder searchanddelete –loglevel full –logonly –searchquery "kind:contact AND [email protected]" This command will create a list with all mailboxes and any contacts that were found with an email address that contains [email protected], this list is then posted in the mailbox you specified at your.account in the folder searchanddelete.Now examine the report that was created and posted in the mailbox to see if it matches what you think it should match.My results looked like this:  When you're confident that the search includes all references and no false positives you can execute almost the same command, but this time with an delete action instead of the logonly. Get-mailbox –resultsize unlimited | search-mailbox –targetmailbox "your.account" –targetfolder searchanddelete –loglevel full –DeleteContent –searchquery "kind:contact AND [email protected]" Now most people would think this would remove the contact object from the suggested contacts, resulting in a removal from the autocomplete list.Sad but not true, to clean up the autocomplete list start Outlook with the command: "outlook /cleanautocompletecache" This will result in an empty cache, but luckily this is rebuild based on the suggested contacts, which now doesn't include the [email protected] contact anymore.

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• Oracle OpenWorld Update: Demo Pods and Hands-on Labs

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Less than one week away until the start of Oracle OpenWorld 2012 and the Data Integration Solutions team is ready to go!  We have an exciting line up for you this year which we have summarized for you in the Oracle OpenWorld Focus on Data Integration Solutions document. In past posts we have discussed session themes and our customer panel, but today I would like to summarize our Hands-on Labs and Demo Pods that we have available for attendees. For Oracle GoldenGate Hands-On Labs we have two labs that we are running this year. Deep Dive into Oracle GoldenGate Thursday October 4th at 11:15AM in the Marriott Marquis Salon 1/2 Oracle GoldenGate provides real-time log-based change data capture and delivery between heterogeneous systems. It enables cost-effective, low-impact, real-time data integration and continuous availability solutions. This session covers Oracle GoldenGate 11g’s internal product architecture and includes a hands-on lab that covers configuration examples for target database instantiation and real-time change data capture and delivery. The participants will configure Oracle GoldenGate to instantiate a secondary database that can be used for disaster recovery or a reporting instance. Come learn how easy it is to use and how this can be a very valuable and easy technology solution for your organization. Introduction to Oracle GoldenGate Veridata Wednesday October 3rd 10:15AM in the Marriott Marquis Sales 1/2 Oracle GoldenGate Veridata compares one set of data with another and identifies data that is out of synchronization. In this hands-on lab, you will be introduced to the key features of this product. Using the Oracle GoldenGate Veridata Web client, you will have the opportunity to configure comparison objects and rules, initiate a comparison, review the status and output of a comparison, and review out-of-sync data. As a bonus this year, we have recorded the labs and made them available on youtube.com/oraclegoldengate. These will be available the day of the labs. Our demo pods are an opportunity for attendees to see our products but more so to meet the product management and development teams. I would like to point out that we have two Oracle GoldenGate 11gR2 demo pods, one in the database camp and the other in the middleware camp. The one in the middleware camp will be focused on all platforms while the one in the database camp will have a focus on the Oracle platform. The other two I would like to point out are the Monitoring Oracle GoldenGate and the Oracle Enterprise Manager demo pods; both of these pods will focus on methods to monitor GoldenGate but the OEM demo pod will have a specific focus on the Oracle GoldenGate Management Pack plug-in for OEM. Below is a list of our demo pods and their locations. Monitoring Oracle GoldenGate for End-to-End Visibility Moscone South, Right - S-241 Oracle Data Integrator and Oracle GoldenGate for Oracle Applications Moscone South, Right - S-240 Oracle GoldenGate 11gR2 New Features Moscone South, Right - S-239 Oracle GoldenGate 11gR2: Real-Time, Transactional Database Replication     Moscone South, Left - S-027 Oracle GoldenGate Veridata and Adapters Moscone South, Right - S-242 Oracle Enterprise Manager Moscone South, Left - S-040 Keep tuned to our blog during the show for news and highlights from the Data Integration Solutions team. See you there.

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• General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0

  - by user810030

  We are pleased to announce the General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0, an integral part of Application Management Suite for Oracle E-Business Suite. The combination of Enterprise Manager 12c Cloud Control and the Application Management Suite combines functionality that was available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle’s Real User Experience Insight product and the Configuration & Compliance capabilities to provide the most complete solution for managing Oracle E-Business Suite applications. The features that were available in the standalone management packs are now packaged into the Oracle E-Business Suite Plug-in, which is now fully certified with Oracle Enterprise Manager 12c Cloud Control. This latest plug-in extends Cloud Control with E-Business Suite specific system management capabilities and features enhanced change management support. This new release offers the following key enhancements: General: Oracle Enterprise Manager 12c Base Platform uptake: All components of the management suite are certified with Oracle Enterprise Manager 12c Cloud Control. Security: Privilege Delegation: The Oracle E-Business Suite Plug-in now extends Enterprise Manager’s privilege delegation through Sudo and PowerBroker to Oracle E-Business Suite Plug-in host targets.  Privileges and Roles for Managing Oracle E-Business Suite: This release includes new ready-to-use target and resource privileges to monitor, manage, and perform Change Management functionality.  Cloning: Named Credentials Uptake in Cloning: The Clone module transactions now let users leverage the Named Credential feature introduced in Enterprise Manager 12c, thereby passing all the benefits of Named Credentials features in Enterprise Manager to the Oracle E-Business Suite Plug-in users.  Smart Clone improvements: The new and improved Smart Clone UI supports the adding of "pre and post" custom steps to a copy of the ready-to-use cloning deployment procedure. Now a user can pass parameters to the custom steps through the interview screen of the UI as well as pass ready-to-use parameters to the custom steps.  Change Management Enhancements Application Management Suite for Oracle E-Business Suite provides a centralized view to monitor and orchestrate changes (both functional and technical) across multiple Oracle E-Business Suite systems. In this latest release, it provides even more control and flexibility in managing Oracle E-Business Suite changes. Customization Manager: Support for longer file names: Customization Manager now handles file names up to thirty characters in length.  Patch Manager: Queuing of Patch Manager Runs: This feature allows patch runs to queue up if Patch Manager detects a specific target is in a blackout state.  Multi-node system patching: The patch run interview has been enhanced to allow Enterprise Manager Administrator to choose which nodes adpatch will run on.  New AD Administration Options: The patch run interview has been extended to include AD Administration Options "Relink Application Programs", "Generate Product Jars Files", "Generate Report Files", and "Generate Form Files".  Release Technical Details Product documentation for the plug-in is available on My Oracle Support as note 1434392.1.  The Oracle E-Business Suite Plug-in can be accessed in one of the following ways:  Fresh install  Enterprise Manager Store  Oracle Software Delivery Cloud Upgrades  Oracle Technology Network Please refer to the Application Management Pack for Oracle E-Business Suite Guide for further details.  Related Software Component Oracle Real User Experience Insight 12.1.0.0.1  Product documentation is available on Oracle Technology Network in the "Oracle Enterprise Manager 12c Release 1 (12.1) Documentation" set under the "Associated Document" tab. (http://docs.oracle.com/cd/E26370_01/index.htm)  Product may be downloaded individually from Oracle Technology Network software download page for Oracle Enterprise Manager under "Additional Enterprise Manager Downloads." (http://www.oracle.com/technetwork/oem/grid-control/downloads/index.html)  Product may also be downloaded individually from the Oracle Software Delivery Cloud. Select "Oracle Enterprise Manager" product pack, "Oracle Real User Experience Insight 12c Release 1 Media Pack for x8  Collateral Can be accessed on the Application Management Page on Oracle Technology Network

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• 2013 Predictions for Retail

  - by David Dorf

  Its that time of year to roll out the predictions for next year.  I can't say I've really nailed it in the past, but feel free to look back at my 2012, 2011, and 2010 predictions.  I'm not expecting anything earth-shattering this year; just continued maturation of several technologies that are finally taking hold. 1. Next day delivery -- Amazon finally decided it wasn't worth fighting state taxes and instead decided to place distribution centers everywhere so they can potentially offer next-day deliveries.  Not to be outdone, Walmart is looking to leverage its huge physical presence to offer the same.  Clubs like ShopRunner are pushing delivery barriers as well, so the norm is shifting to free shipping in a few days or relatively cheap shipping overnight.  Retailers need be thinking about how to ship from physical stores. 2. Bring your own device -- Earlier this year Intuit bought AisleBuyer, a mobile self-checkout start-up, at least somewhat validating the BYOD approach.  Grocery stores, especially in Europe, have been supporting in-aisle self-scanning for a while and I'm betting it will find a home in certain verticals in the US too.  There's also the BYOD concept for employees.  Some retailers are considering issuing mobile devices at hiring along side the shirt and name-tag.  Employees become responsible for the hardware until they leave. 3. TV shopping -- Will Apple finally release a TV product in 2013?  Who knows?  But the industry isn't standing still. Companies like QVC and HSN are already successfully combining the TV and online experiences for shopping.  Comcast is partnering with Tivo to allow viewers to interact with ads with Paypal handing payment.  This will be a slow maturation, but expect TVs to get smarter and eventually become a new selling channel (pun intended) for retailers. 4. Privacy backlash -- It only takes one big incident to stir the public, and I'm betting we have one in 2013.  Facebook, Google, or Apple will test the boundaries of what the public is willing to accept.  It could involve a retailer using geo-location technology, or possibly video analytics.  And as is always the case, the offender will apologize, temporarily remove the technology, and wait 2-3 years for it to be generally accepted.  Privacy is a moving target. 5. More NFC -- I've come to the conclusion that adoption of any banking technology is going to be slow.  It was slow for credit cards, ATMs, and online billpay so why should it be any different for NFC?  Maybe, just maybe the iPhone 5S will have an NFC chip, but we're not going to see mainstream uptake for years.  Next year we'll continue to see incremental improvements from Isis, Google, and Paypal and a plethora of new startups, but don't toss your magstripe cards just yet. 6. In-store location -- The technologies for tracking people inside stores is really improving.  Retailers can track people using video cameras, infrared, and by the WiFi radios in mobile phones.  We're getting closer to the point where accuracy could be a shelf-facing, which will help retailers understand how people shop, where they spend time, and what displays attract them.  Expect CPG companies to get involved and partner with retailers, since the data benefits both parties.  Consumers will benefit by being directed right to the products they seek.  (In 2013 ARTS is forming a workteam to develop new standards in this area.) 7. M&A -- Looking back at 2012 there were some really big deals involving IBM, Oracle, JDA, and NCR and I expect that trend will likely continue as vendors add assets to bolster their portfolios.  Many retailers are due for an IT transformation to support anywhere, anytime shoppers, and one-stop-vendors can minimize complexity and costs. Predictions from other sources: Independent Retailer Stores Magazine IDC Insights Mobile Commerce Daily

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• EPM 11.1.2.2.000 - released

  - by THE

  Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Oracle’s EPM System Development Team is pleased to announce General Availability of Oracle Hyperion Enterprise Performance Management System release 11.1.2.2.  This release is available on the Oracle Software Delivery Cloud (  https://edelivery.oracle.com).  This is a localized release available in multiple languages. See "System Requirements and Supported Platforms for Oracle Enterprise Performance Management System 11.1.2.2" ( http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html)  for details.  In this release, EPM System products extend the new features and products offered with release 11.1.2.1. Please visit the product "New Features Guides" ( http://docs.oracle.com/cd/E17236_01/index.htm), available in the Enterprise Performance Management System Documentation Library for more information. Note: Oracle Hyperion Calculation Manager has replaced Oracle Hyperion Business Rules as the mechanism for designing and managing business rules, therefore, Business Rules is no longer released with EPM System Release 11.1.2.2. If you are applying 11.1.2.2 as a maintenance release, or upgrading to Release 11.1.2.2, and have been using Business Rules in an earlier release, you must migrate to Calculation Manager rules in Release 11.1.2.2. See Oracle Enterprise Performance Management System Installation and Configuration Guide. The EPM System Media pack on Oracle Software Delivery Cloud has been simplified.  Software downloads have been merged together. See the Media Pack Readme for a list of downloads needed for your domain/product. IBM WebSphere 7.0.0.19+ (AS, ND) is now supported as an application server.  Documentation about deploying to WebSphere is in the chapter titled “Deploying EPM System Products to WebSphere Application Server” in the Oracle Enterprise Performance Management System Installation and Configuration Guide. FireFox 10.x+ and Internet Explorer 9 are now supported Web browsers. Microsoft Office 2010 64 bit is now supported. Microsoft Windows Installer (MSI) Client Installers are now provided for Oracle Essbase Client, Oracle Essbase Administration Services Console, Oracle Essbase Studio Console, and Oracle Hyperion Financial Management Client. Online Help content for EPM System products is served from a central Oracle download location, which reduces the download and installation time for EPM System. You can also install and configure online Help to run locally. For more information, see the Oracle Enterprise Performance Management System Installation and Configuration Guide.  For more information on , please see the “Oracle Enterprise Performance Management System, Release 11.1.2.2.000 Readme ( http://docs.oracle.com/cd/E17236_01/epm.1112/epm_1112200_readme.pdf).

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• "Why We Chose Fusion CRM" by Vikas Bhambri, Managing Partner, The Athene Group

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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• SQL SERVER – #TechEdIn – Presenting Tomorrow on Speed Up! – Parallel Processes and Unparalleled Performance at TechEd India 2012

  - by pinaldave

  Performance tuning is always a very hot topic when it is about SQL Server. SQL Server Performance Tuning is a very challenging subject that requires expertise in Database Administration and Database Development. I always have enjoyed talking about SQL Server Performance tuning subject. However, in India, it’s actually the very first time someone is presenting on this interesting subject, so this time I had the biggest challenge to present this session. Frequently enough, we get these two kind of questions: How to turn off parallelism as it is reducing performance? How to turn on parallelism as I want more performance? The reality is that not everyone knows what exactly is needed by their system. In this session, I have attempted to answer this very question. I’ve decided to provide a balanced view but stay away from theory, which leads us to say “It depends”. The session will have a clear message about this towards its end. Deck Details Slides: 45+ Demos: 7+ Bonus Quiz: 5 Images: 10+ Session delivery time: 52 Mins + 8 Mins of Q & A I have presented this session a couple of times to my friends and so far have received good feedback. Oftentimes, when people hear that I am going to present 45 slides, they all say it is too much to cover. However, when I am done with the session the usual reaction is that I truly gave justice to those slides. Action Item Here are a few of the action items for all of those who are going to attend this session: If you want to attend the session, just come early. There’s a good chance that you may not get a seat because right before me, there is a session from SQL Guru Vinod Kumar. He performs a powerful delivery of million concepts in just a little time. Quiz. I will be asking few questions during the session as well as before the session starts. If you get the correct answer, I will give unique learning material for you. You may not want to miss this learning opportunity at any cosst. Session Details Title: Speed Up! – Parallel Processes and Unparalleled Performance (Add to Calendar) Abstract: “More CPU, More Performance” – A  very common understanding is that usage of multiple CPUs can improve the performance of the query. To get a maximum performance out of any query, one has to master various aspects of the parallel processes. In this deep-dive session, we will explore this complex subject with a very simple interactive demo. Attendees will walk away with proper understanding of CX_PACKET wait types, MAXDOP, parallelism threshold and various other concepts. Date and Time: March 23, 2012, 12:15 to 13:15 Location: Hotel Lalit Ashok - Kumara Krupa High Grounds, Bengaluru – 560001, Karnataka, India. Add to Calendar Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

  - by Lionel Dubreuil

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to [email protected] with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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• Updated SOA Documents now available in ITSO Reference Library

  - by Bob Rhubart

  Nine documents within the IT Strategies from Oracle (ITSO) reference library have recently been updated. (Access to the ITSO collection is free to registered Oracle.com members -- and that membership is free.) All nine documents fall within the Service Oriented Architecture section of the ITSO collection, and cover the following topics: SOA Practitioner Guides Creating an SOA Roadmap (PDF, 54 pages, published: February 2012) The secret to successful SOA is to build a roadmap that can be successfully executed. SOA offers an opportunity to adopt an iterative technique to deliver solutions incrementally. This document offers a structured, iterative methodology to help you stay focused on business results, mitigate technology and organizational risk, and deliver successful SOA projects. A Framework for SOA Governance (PDF, 58 pages, published: February 2012) Successful SOA requires a strong governance strategy that designs-in measurement, management, and enforcement procedures. Enterprise SOA adoption introduces new assets, processes, technologies, standards, roles, etc. which require application of appropriate governance policies and procedures. This document offers a framework for defining and building a proper SOA governance model. Determining ROI of SOA through Reuse (PDF, 28 pages, published: February 2012) SOA offers the opportunity to save millions of dollars annually through reuse. Sharing common services intuitively reduces workload, increases developer productivity, and decreases maintenance costs. This document provides an approach for estimating the reuse value of the various software assets contained in a typical portfolio. Identifying and Discovering Services (PDF, 64 pages, published: March 2012) What services should we build? How can we promote the reuse of existing services? A sound approach to answer these questions is a primary measure for the success of a SOA initiative. This document describes a pragmatic approach for collecting the necessary information for identifying proper services and facilitating service reuse. Software Engineering in an SOA Environment (PDF, 66 pages, published: March 2012) Traditional software delivery methods are too narrowly focused and need to be adjusted to enable SOA. This document describes an engineering approach for delivering projects within an SOA environment. It identifies the unique software engineering challenges faced by enterprises adopting SOA and provides a framework to remove the hurdles and improve the efficiency of the SOA initiative. SOA Reference Architectures SOA Foundation (PDF, 70 pages, published: February 2012) This document describes they key tenets for SOA design, development, and execution environments. Topics include: service definition, service layering, service types, the service model, composite applications, invocation patterns, and standards. SOA Infrastructure (PDF, 86 pages, published: February 2012) Properly architected, SOA provides a robust and manageable infrastructure that enables faster solution delivery. This document describes the role of infrastructure and its capabilities. Topics include: logical architecture, deployment views, and Oracle product mapping. SOA White Papers and Data Sheets Oracle's Approach to SOA (white paper) (PDF, 14 pages, published: February 2012) Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies to help customers successfully adopt SOA and realize measureable business benefits. This executive datasheet and whitepaper describe Oracle's proven approach to SOA. Oracle's Approach to SOA (data sheet) (PDF, 3 pages, published: March 2012) SOA adoption is complex and success is far from assured. This is why Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies, to help customers successfully adopt SOA and realize measurable business benefits. This data sheet provides an executive overview of Oracle's proven approach to SOA.

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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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