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  • Real-Time Co-Authoring Feature now Available in Microsoft Office Web Apps

    - by Akemi Iwaya
    The lack of a collaboration feature in Microsoft’s Office Web Apps was a big disappointment for many people, but starting this week, that is no longer a problem. Microsoft has added an awesome new collaboration feature to their Office Web Apps that will help you and your co-workers be more productive than ever before no matter where you are working from now. Screenshot courtesy of the Office 365 Technology Blog. In addition to the new collaboration feature, new updates such as improved formatting controls, the ability to drag and drop cells, new picture cropping functionality, and more has been added to the Office Web Apps line-up. You can learn more about the new updates for each of the Office Web Apps and the new collaboration feature via the blog post linked below. Collaboration just got easier: Real-time co-authoring now available in Office Web Apps [via Ars Technica]     

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  • How is the Linux repository administrated?

    - by David
    I am amazed by the Linux project and I would like to learn how they administrate the code, given the huge number of developers. I found the Linux repository on GitHub, but I do not understand how it is administrated. For example the following commit: https://github.com/torvalds/linux/commit/31fd84b95eb211d5db460a1dda85e004800a7b52 Notice the following part: So one authored and Torvalds committed. How is this possible. I thought that it was only possible to have either pull or pushing rights, but here it seems like there is an approval stage. I should mention that the specific problem I am trying to solve is that we use pull requests to our repo. The problem we are facing is that while a pull request is waiting to get merged, it is often broken by a commit. This leads to a seemingly never ending work to adapt the fork in order to make the pull request merge smoothly. Do Linux solve this by giving lots of people pushing rights (at least there are currently just three pull requests but hundreds of commits per day).

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  • How do you share your craft with non programmers?

    - by EpsilonVector
    Sometimes I feel like a musician who can't play live shows. Programming is a pretty cool skill, and a very broad world, but a lot of it happens "off camera"- in your head, in your office, away from spectators. You can of course talk about programming with other programmers, and there is peer programming, and you do get to create something that you can show to people, but when it comes to explaining to non programmers what is it that you do, or how was your day at work, it's sort of tricky. How do you get the non programmers in your life to understand what is it that you do? NOTE: this is not a repeat of Getting non-programmers to understand the development process, because that question was about managing client expectations.

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  • Windows Phone 7 review

    - by Jeff
    I finally got around to composing some thoughts on what I think about Windows Phone 7, and I posted those impressions on my personal blog. I'll save a few bytes and not repost it here.It should be obvious that my general impression is overwhelmingly positive. What I don't go into very deeply is how much I enjoy developing stuff for it. Baby Stopwatch was not even remotely hard to build, because it wasn't complex, but also because the platform itself is so easy to deal with. I've been messing around and building something a little more involved, and it too has been fun to work with. Sure, you have the quirks of Silverlight to work out, and then the phone-specific quirks after that, but it really is a lot of fun. If you haven't come up with a science project for the phone, I would encourage you to do so.Now if only I could find a gig here at Microsoft where people just build phone apps all day! (But not games... I know we already do that quite a bit.)

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  • Comparing LINQ to SQL vs the classic SqlCommand

    tweetmeme_url = 'http://alpascual.com/blog/comparing-linq-to-sql-vs-the-classic-sqlcommand/';tweetmeme_source = 'alpascual';When you are coming from using SqlCommand and SqlConnection is difficult to move to another library for your database needs. For those people still in the limbo to make the decision to move to another DAL, here is a comparison to help you see the light or to move away for ever.   How to do a select query using SqlCommand: 1: SqlConnection myConnection = new...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Comparing LINQ to SQL vs the classic SqlCommand

    tweetmeme_url = 'http://alpascual.com/blog/comparing-linq-to-sql-vs-the-classic-sqlcommand/';tweetmeme_source = 'alpascual';When you are coming from using SqlCommand and SqlConnection is difficult to move to another library for your database needs. For those people still in the limbo to make the decision to move to another DAL, here is a comparison to help you see the light or to move away for ever.   How to do a select query using SqlCommand: 1: SqlConnection myConnection = new...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Surface development: it&rsquo;s just like software development

    - by Dennis Vroegop
    Surface is magic. Everyone using it seems to think that way. And I have to be honest, after working for almost 2 years with the platform I still get that special feeling the moment I turn on the unit to do some more work. The whole user experience, the rich environment of the SDK, the touch, even the look and feel of the Surface environment is so much different from the stuff I’ve been working on all my career that I am still bewildered by it. But… and this is a big but.. in the end we’re still talking about a computer and that needs software to become useful. Deep down the magic of the Surface unit there is a PC somewhere, running Windows Vista and the .net framework 3.5. When you write that magic software that makes the platform come alive you’re still working with .net, WPF/XNA, C#, VB.Net and all those other tools and technologies you know so well. Sure, the whole user experience is different from what you’ve known. And the way of thinking about users, their interaction and the positioning of screen elements requires a whole new paradigm. And that takes time. It took me about half a year before I had the feeling I got it nailed down. But when that moment came (about 18 months ago…) I realized that everything I had learned so far on software development still is true when it comes to Surface. The last 6 months I have been working with some people with a different background to start a new company. The idea was that the new company would be focussing on Surface and Surface only. These people come from a marketing background and had some good ideas for some applications. And I have to admit: their ideas were good. Very good. Where it all fell down of course is that these ideas need to be implemented in a piece of software. And creating great software takes skilled developers and a lot of time and money. That’s where things went wrong: the marketing guys didn’t realize and didn’t want to realize that software development is a job that takes skill. You can’t just hire a bunch of developers and expect them to deliver the best sort of software, especially not when it comes to Surface. I tried to explain that yes, their User Interface in Photoshop looked great, but no: I couldn’t develop an application like that in a weeks time. Even worse: the while backend of the software (WCF for communications, SQL Server for the database, etc) would take a lot more time than the frontend. They didn’t understand. It took them a couple of days to drawn the UI in Photoshop so in Blend I should be able to build the software in about the same amount of time. Well, you and I know that it doesn’t work that way. Software is hard to write, and even harder to write well, and it takes skill and dedication. It’s not something you can do as fast as you can draw a mock up for a Surface application in Photohop. The same holds true for web applications of course. A lot of designers there fail to appreciate the hard work that goes into writing the plumbing for a good web app that can handle thousands of users. Although the UI is very important, it’s not all there is to it. And in Surface development this is the same. The UI should create the feeling of magic, but the software behind it is what makes it come alive. And that takes time. A lot of time. So brush of you skills and don’t throw them away if you start developing for Surface. Because projects (and colaborations) can fail there as hard as they can in any other area of software development. On a side note: we decided to stop the colaboration (something the other parties involved didn’t appreciate and were very angry about) and decided to hire a designer for the Surface projects. The focus is back where it belongs: on the software development we know so well and have been doing very well for 13 years. UI is just a part of the whole project and not the end product. So my company Detrio is still going strong when it comes to develivering Surface solutions but once again from a technological background, not a marketing background.

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  • Installing Ubuntu 12.10 on Mac Mini (End 2009)

    - by Till Lange
    I am trying to installing Ubuntu 12.10 on my Mac Mini (End 2009). This sounds like a often asked question and I all ready read lots of stuff about it, but now I am confused. While some people say, there are heavy problems by installing Ubuntu on a Mac Mini, such as components (like Sound card, graphic card, …) don't work very well, others say, that it should work perfectly fine. I figured out that installing UBNTU on a Mac isn't as easy (can't just downld the .iso and use unetboot, …) as it is on a PC. So, is it possible to install Ubuntu 12.10 on a Mac Mini 2009 (end), so everything works well?

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  • Count Email Address Domains

    - by BRADINO
    A quick tidbit I came up with today to count email addresses in a mysql database table grouping them by domain. So say for example you have a large list of subscribers and you want to see the breakdown of people who use Hotmail, Yahoo, Gmail, etc. SELECT COUNT( SUBSTRING_INDEX( `email` , '@', -1 ) ) AS `count` , SUBSTRING_INDEX( `email` , '@', -1 ) AS `domain` FROM `subscribers` WHERE `email` != '' GROUP BY `domain` ORDER BY `count` DESC This sql statement assumes that the table is called 'subscribers' and the column containing the email addresses is 'email'. Change these two values to match your table name and email address column name. mysql count email mysql count domain mysql split email mysql split domain

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  • Should I set up standard email accounts? What are they?

    - by artlung
    A long time ago one used to be able to count on domains having addresses like [email protected], [email protected], or [email protected] ... is this convention dead? Note: I always try to make sure to make a contact available on the websites I put up, so people can contact us if necessary. But are there reasons to handle these or other "standard" email addresses I might not be thinking of? I set up less email addresses than I used to since spam got so awful, and a "predictable" email address just seems to be an invitation to the lousy spammers.

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  • No, iCloud Isn’t Backing Them All Up: How to Manage Photos on Your iPhone or iPad

    - by Chris Hoffman
    Are the photos you take with your iPhone or iPad backed up in case you lose your device? If you’re just relying on iCloud to manage your important memories, your photos may not be backed up at all. Apple’s iCloud has a photo-syncing feature in the form of “Photo Stream,” but Photo Stream doesn’t actually perform any long-term backups of your photos. iCloud’s Photo Backup Limitations Assuming you’ve set up iCloud on your iPhone or iPad, your device is using a feature called “Photo Stream” to automatically upload the photos you take to your iCloud storage and sync them across your devices. Unfortunately, there are some big limitations here. 1000 Photos: Photo Stream only backs up the latest 1000 photos. Do you have 1500 photos in your Camera Roll folder on your phone? If so, only the latest 1000 photos are stored in your iCloud account online. If you don’t have those photos backed up elsewhere, you’ll lose them when you lose your phone. If you have 1000 photos and take one more, the oldest photo will be removed from your iCloud Photo Stream. 30 Days: Apple also states that photos in your Photo Stream will be automatically deleted after 30 days “to give your devices plenty of time to connect and download them.” Some people report photos aren’t deleted after 30 days, but it’s clear you shouldn’t rely on iCloud for more than 30 days of storage. iCloud Storage Limits: Apple only gives you 5 GB of iCloud storage space for free, and this is shared between backups, documents, and all other iCloud data. This 5 GB can fill up pretty quickly. If your iCloud storage is full and you haven’t purchased any more storage more from Apple, your photos aren’t being backed up. Videos Aren’t Included: Photo Stream doesn’t include videos, so any videos you take aren’t automatically backed up. It’s clear that iCloud’s Photo Stream isn’t designed as a long-term way to store your photos, just a convenient way to access recent photos on all your devices before you back them up for real. iCloud’s Photo Stream is Designed for Desktop Backups If you have a Mac, you can launch iPhoto and enable the Automatic Import option under Photo Stream in its preferences pane. Assuming your Mac is on and connected to the Internet, iPhoto will automatically download photos from your photo stream and make local backups of them on your hard drive. You’ll then have to back up your photos manually so you don’t lose them if your Mac’s hard drive ever fails. If you have a Windows PC, you can install the iCloud Control Panel, which will create a Photo Stream folder on your PC. Your photos will be automatically downloaded to this folder and stored in it. You’ll want to back up your photos so you don’t lose them if your PC’s hard drive ever fails. Photo Stream is clearly designed to be used along with a desktop application. Photo Stream temporarily backs up your photos to iCloud so iPhoto or iCloud Control Panel can download them to your Mac or PC and make a local backup before they’re deleted. You could also use iTunes to sync your photos from your device to your PC or Mac, but we don’t really recommend it — you should never have to use iTunes. How to Actually Back Up All Your Photos Online So Photo Stream is actually pretty inconvenient — or, at least, it’s just a way to temporarily sync photos between your devices without storing them long-term. But what if you actually want to automatically back up your photos online without them being deleted automatically? The solution here is a third-party app that does this for you, offering the automatic photo uploads with long-term storage. There are several good services with apps in the App Store: Dropbox: Dropbox’s Camera Upload feature allows you to automatically upload the photos — and videos — you take to your Dropbox account. They’ll be easily accessible anywhere there’s a Dropbox app and you can get much more free Dropbox storage than you can iCloud storage. Dropbox will never automatically delete your old photos. Google+: Google+ offers photo and video backups with its Auto Upload feature, too. Photos will be stored in your Google+ Photos — formerly Picasa Web Albums — and will be marked as private by default so no one else can view them. Full-size photos will count against your free 15 GB of Google account storage space, but you can also choose to upload an unlimited amount of photos at a smaller resolution. Flickr: The Flickr app is no longer a mess. Flickr offers an Auto Upload feature for uploading full-size photos you take and free Flickr accounts offer a massive 1 TB of storage for you to store your photos. The massive amount of free storage alone makes Flickr worth a look. Use any of these services and you’ll get an online, automatic photo backup solution you can rely on. You’ll get a good chunk of free space, your photos will never be automatically deleted, and you can easily access them from any device. You won’t have to worry about storing local copies of your photos and backing them up manually. Apple should fix this mess and offer a better solution for long-term photo backup, especially considering the limitations aren’t immediately obvious to users. Until they do, third-party apps are ready to step in and take their place. You can also automatically back up your photos to the web on Android with Google+’s Auto Upload or Dropbox’s Camera Upload. Image Credit: Simon Yeo on Flickr     

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  • dasBlog

    Some people like blogging on a site that is completely managed by someone else (e.g. http://wordpress.com/) and others, like me, prefer hosting their own blog at their own domain. In the latter case you need to decide what blog engine to install on your web space to power your blog. There are many free blog engines to choose from (e.g. the one from http://wordpress.org/). If, like me, you want to use a blog engine that is based on the .NET platform you have many choices including BlogEngine.NET,...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How to find entry level positions in a new city.

    - by sixtyfootersdude
    I am just graduating from a computer science degree (tomorrow is my last exam). I have been thinking about job hunting this semester but I wanted to focus on my studies and part time job so I am a bit late on the job hunt. I want to find a job in a city that I have very little professional network in (Ottawa, Ontario, Canada). How would you go about job hunting in a new city? I do not live there yet and I cannot easy go there so that makes finding places to apply a bit trickier. Normally I would ask people that I studied and worked with but I have few contacts in Ottawa. Where would you look to find jobs? I have been using Craigs-list My Universities job listings (but they are mostly focused on the east coast) This government job listing page: http://www.careerbeacon.com/ Anyone have any great job finding resources?

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  • HTG Explains: Why You Shouldn’t Use a Task Killer On Android

    - by Chris Hoffman
    Some people think that task killers are important on Android. By closing apps running in the background, you’ll get improved performance and battery life – that’s the idea, anyway. In reality, task killers can reduce your performance and battery life. Task killers can force apps running in the background to quit, removing them from memory. Some task killers do this automatically. However, Android can intelligently manage processes on its own – it doesn’t need a task killer. How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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  • Want to go to DevConnections for Free? Speak at DotNetNuke Connections

    - by Chris Hammond
    So every year in November (for the past 3 years at least!) DotNetNuke has been part of the DevConnections conference in Las Vegas, Nevada. This year (2010) will be no different as DotNetNuke Connections is back ( This year’s conference is scheduled for 11/1-11/4/2010 ) and guess what? I can tell you how to get to go to the conference for free! (travel to/from Las Vegas not included) How, might you ask? Well if you didn’t know this already, people who are selected to give a presentations at...(read more)

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  • PASS Precon Countdown… See some of you Monday, and others on Tuesday Night

    - by drsql
    As I finish up the plans for Monday’s database design precon, I am getting pretty excited for the day. This is the third time I have done this precon, and where the base slides are very similar, I have a few new twists in mind. One of my big ideas for my Database Design Workshop precon has always been to give people to do some design. So I am even now trying to go through and whittle down the slides and make sure that we have the time for design. If you are attending, be prepared to be a team player....(read more)

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  • Working with Legacy code

    - by andrewstopford
    I'm going to start a series on working with legacy code based on some of things I have learnt over the years. First I define my terms for 'legacy', I define legacy as (as someone on twitter called it) not brownfield but blackfield. Brownfield can be code you did yesterday, last week or last month etc. Blackfield tends to be a great older (think years old) and worked on by a great deal many people. Sure brownfield can also be legacy code but often has far less smells and technical debt, due to it's age the problems are often far worse and far harder to treat.  I'm not sure how many posts I'll write for the series or how long it will run for but I'll add them as and when they occur to me. Finally if you are working with the kind of codebase I describe then Michael Feathers 'Working with Legacy code' is a great resource.

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  • The Inside View on InsideView

    - by steve.diamond
    Call me a mooch. One of my favorite things about the Sales 2.0 conference held in San Francisco a couple of weeks ago was the venue (Four Seasons Hotel) and the food. But higher on the list was the quality of companies and people who attended. Our peer and 2.0 impresario Ken Pulverman used his trusty new Kodak Zi8 to capture a medley of elevator pitches from vendors who exhibited at the conference. We had many "FOOCROD" in attendance (Friends of Oracle CRM On Demand). And we love our friends. But we particularly liked this pitch from Tom Gwynn of InsideView, showcasing the value proposition of SalesView combined with Oracle CRM On Demand.

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  • Yelp Like Adjective Rating System

    - by clifgray
    I am building a website that has users list their outdoor adventures (skydiving, surfing, base jumping, etc) and the other people can comment on them. I want to have a rating system like Yelp which has "Useful, Funny, or Cool" but with different adjectives. I have thought of a few such as Daring, Adventurous, and Unique but I wanted to get some feedback on what a few other good adjectives would be. Also does anyone have experience with other such systems or advice for better systems? Primarily I just want the user to have somewhat more descriptive voting options than u and down or 1 though 5.

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  • Umbraco Code Garden 2010 - Ticket Auction for Charity

    - by Vizioz Limited
    Hi All,When Code Garden 2010 was first announced I bought two early bird tickets for the conference as at the time I had hoped to offer the ticket to one of my developers, but unfortunately both of them are unable to make the conference so I am left with a spare ticket.Some people would try to sell the ticket to get the money back, but I thought I'd prefer to put the ticket up for auction and donate all the money to a charity called Able Kidz who help children with disabilities by providing them special computers and software.If you would like to bid for the ticket please look at the auction here:Umbraco Codegarden 2010 TicketHappy bidding and hopefully see the winner at Codegarden!

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  • We’re having an exceptionally good party – and you’re invited!

    - by Rebecca Amos
    Are you coming to the PASS Summit? Then join us to help Jeff Moden celebrate his Award of Exceptional DBA of the Year. Join us and SQLServerCentral for the Exceptional DBA Awards party on 11 October. We’ve booked a casino and bar, and will be giving away lots of great prizes throughout the night. It’s always a fun evening, and a fantastic chance to catch up with old friends – and meet new ones – before the conference kicks off. When: Tuesday 11 October, 8-10pm (after the Welcome Reception) Where: Room 2AB, Washington State Convention Center Tickets: $20 in advance ($30 on the door) Have a look at the current list of people coming – and come and join us! Get your ticket now.

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  • How to Access a Windows Desktop From Your Tablet or Phone

    - by Chris Hoffman
    iPads and Android tablets can’t run Windows apps locally, but they can access a Windows desktops remotely — even with a physical keyboard. In a pinch, the same tricks can be used to access a Windows desktop from a smartphone. Microsoft recently launched their own official Remote Desktop app for iOS and Android devices. Microsoft’s official apps are primarily useful for businesses — if you’re a typical home user, you’ll want to use a different remote desktop solution. Microsoft’s Remote Desktop App Microsoft now offers official Remote Desktop apps for iPad and iPhone as well as Android tablets and smartphones. The apps use Microsoft’s RDP protocol to connect to remote Windows systems. They’re essentially just new clients for the Remote Desktop feature that has been included in Windows for more than a decade. There are big problems with these apps if you’re an average home user. Microsoft’s Remote Desktop server is not available on standard or Home versions of Windows, only Professional and Enterprise editions. If you do have the appropriate edition of Windows, you’ll have to set up port-forwarding and a dynamic DNS service if you want to access your Windows desktop from outside your local network. You could also set up a VPN — either way you’ll need to do some footwork. This app is a gift to businesses who are already using Remote Desktop and enthusiasts who have the more expensive versions of Windows and don’t mind the configuration process. To set this up, follow our guide to setting up Remote Desktop for Internet access and connect using the Remote Desktop app instead of traditional Remote Desktop clients. TeamViewer If you have the standard edition of Windows or you just don’t want to mess around with port-forwarding and dynamic DNS configuration, you’ll want to skip Remote Desktop and use something else. We like TeamViewer for this. Just as it’s a great way to remotely troubleshoot your relatives’ computers, it’s also a great way to remotely access your own computer. It doesn’t have the same limitations Microsoft’s Remote Desktop system has — it’s completely free for personal use, runs on any edition of Windows, and is easy to set up. There’s no messing around with port-forwarding or dynamic DNS configuration. To get started, just download and run the TeamViewer program on your computer. You can get started with it immediately, but you’ll want to set up unattended access to connect remotely without using the codes displayed on your screen. To connect, just install the TeamViewer mobile app and log in with the details the TeamViewer window displays. TeamViewer also offers software that runs on Mac and Linux, so you can remote-control other types of computers from your tablet. Other Options Microsoft’s Remote Desktop app and TeamViewer aren’t the only options, of course. There are a variety of different apps and services built for this. Splashtop is another fairly popular remote desktop solution that some people report as being faster. Unfortunately, it’s not entirely free — the iPad and iPhone app costs $20 at regular price. To use it over the Internet, you’ll have to purchase an additional “Anywhere Access Pack.” If you’re frustrated with TeamViewer’s speed and you don’t mind spending money, you may want to try Splashtop instead. As always, you could use any VNC server along with a VNC client app. VNC is the do-it-yourself solution — it’s an open protocol. Unlike Microsoft’s RDP protocol, you can install a VNC server of your own, configure it how you like, and use any mobile VNC client app. This is more flexible because you can install a VNC server on any edition of Windows or even non-Windows operating systems, but it otherwise has all the same issues — you have to worry about port-forwarding, setting up dynamic DNS, and securing your VNC server. Keep an eye on Chrome Remote Desktop. Chrome already offers a built-in remote desktop feature that allows you to remotely control your PC from another Windows, Mac, Linux, or Chrome OS device. Google is rumored to be building an Android app for Chrome Remote Desktop, which would allow you to easily access a computer running Chrome from Android tablets. Google’s solution is much more user-friendly for average people than Microsoft’s Remote Desktop solution, which is clearly geared towards businesses. Chrome Remote Desktop just requires signing in with a Google account. Remote desktop solutions like Microsoft’s Remote Desktop app and TeamViewer are also available for Windows tablets. On Windows RT devices like the Surface RT and Surface 2, they allow you to use the full Windows desktop that’s unavailable on your tablet.     

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  • What You Said: The Technology You’re Most Thankful For

    - by Jason Fitzpatrick
    Earlier this week we asked you to share the technology you were most thankful for–big or small, old or new–and you responded. Read on to see the tech your fellow readers are thankful to have. Many readers were thankful for the Internet as an entire technological advance. Lee writes: I’d probably have to say the Internet in general, because that has essentially inspired most most of the features in modern technology. Plus, I wouldn’t know nearly as much about tech now if I didn’t have access to the Internet. Jim is especially thankful for the Internet: The Internet. The information I’ve found and people I’ve met, (including my wife), have been life changing. Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • How can I secure an installation of MediaWiki?

    - by Thomas Owens
    I want to run an installation of MediaWiki as a Internet-accessible personal wiki, running on wiki.mysite.com. However, I want to ensure that I am the only one who can read and write to this wiki. In the future, I may explicitly give other people read and/or read/write access, so the method of securing the wiki should account for that as well. I see two options: I can use some MediaWiki plugin or I can secure the subdomain with HTTP authentication. However, I'm not sure what the advantages and disadvantages of either are in the long run. Suggestions or advice as to what plugins or authentication methods might be most reliable?

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  • Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

    - by [email protected]
    Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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