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• Seamless STP with Oracle SOA Suite

  - by user12339860

  STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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• SQL Server Date Comparison Functions

  - by HighAltitudeCoder

  A few months ago, I found myself working with a repetitive cursor that looped until the data had been manipulated enough times that it was finally correct.  The cursor was heavily dependent upon dates, every time requiring the earlier of two (or several) dates in one stored procedure, while requiring the later of two dates in another stored procedure. In short what I needed was a function that would allow me to perform the following evaluation: WHERE MAX(Date1, Date2) < @SomeDate The problem is, the MAX() function in SQL Server does not perform this functionality.  So, I set out to put these functions together.  They are titled: EarlierOf() and LaterOf(). /**********************************************************                               EarlierOf.sql   **********************************************************/ /**********************************************************   Return the later of two DATETIME variables.   Parameter 1: DATETIME1 Parameter 2: DATETIME2   Works for a variety of DATETIME or NULL values. Even though comparisons with NULL are actually indeterminate, we know conceptually that NULL is not earlier or later than any other date provided.   SYNTAX: SELECT dbo.EarlierOf('1/1/2000','12/1/2009') SELECT dbo.EarlierOf('2009-12-01 00:00:00.000','2009-12-01 00:00:00.521') SELECT dbo.EarlierOf('11/15/2000',NULL) SELECT dbo.EarlierOf(NULL,'1/15/2004') SELECT dbo.EarlierOf(NULL,NULL)   **********************************************************/ USE AdventureWorks GO   IF EXISTS       (SELECT *       FROM sysobjects       WHERE name = 'EarlierOf'       AND xtype = 'FN'       ) BEGIN             DROP FUNCTION EarlierOf END GO   CREATE FUNCTION EarlierOf (       @Date1                              DATETIME,       @Date2                              DATETIME )   RETURNS DATETIME   AS BEGIN       DECLARE @ReturnDate     DATETIME         IF (@Date1 IS NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = NULL             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NULL AND @Date2 IS NOT NULL)       BEGIN             SET @ReturnDate = @Date2             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NOT NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = @Date1             GOTO EndOfFunction       END         ELSE       BEGIN             SET @ReturnDate = @Date1             IF @Date2 < @Date1                   SET @ReturnDate = @Date2             GOTO EndOfFunction       END         EndOfFunction:       RETURN @ReturnDate   END -- End Function GO   ---- Set Permissions --GRANT SELECT ON EarlierOf TO UserRole1 --GRANT SELECT ON EarlierOf TO UserRole2 --GO                                                                                             The inverse of this function is only slightly different. /**********************************************************                               LaterOf.sql   **********************************************************/ /**********************************************************   Return the later of two DATETIME variables.   Parameter 1: DATETIME1 Parameter 2: DATETIME2   Works for a variety of DATETIME or NULL values. Even though comparisons with NULL are actually indeterminate, we know conceptually that NULL is not earlier or later than any other date provided.   SYNTAX: SELECT dbo.LaterOf('1/1/2000','12/1/2009') SELECT dbo.LaterOf('2009-12-01 00:00:00.000','2009-12-01 00:00:00.521') SELECT dbo.LaterOf('11/15/2000',NULL) SELECT dbo.LaterOf(NULL,'1/15/2004') SELECT dbo.LaterOf(NULL,NULL)   **********************************************************/ USE AdventureWorks GO   IF EXISTS       (SELECT *       FROM sysobjects       WHERE name = 'LaterOf'       AND xtype = 'FN'       ) BEGIN             DROP FUNCTION LaterOf END GO   CREATE FUNCTION LaterOf (       @Date1                              DATETIME,       @Date2                              DATETIME )   RETURNS DATETIME   AS BEGIN       DECLARE @ReturnDate     DATETIME         IF (@Date1 IS NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = NULL             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NULL AND @Date2 IS NOT NULL)       BEGIN             SET @ReturnDate = @Date2             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NOT NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = @Date1             GOTO EndOfFunction       END         ELSE       BEGIN             SET @ReturnDate = @Date1             IF @Date2 > @Date1                   SET @ReturnDate = @Date2             GOTO EndOfFunction       END         EndOfFunction:       RETURN @ReturnDate   END -- End Function GO   ---- Set Permissions --GRANT SELECT ON LaterOf TO UserRole1 --GRANT SELECT ON LaterOf TO UserRole2 --GO                                                                                             The interesting thing about this function is its simplicity and the built-in NULL handling functionality.  Its interesting, because it seems like something should already exist in SQL Server that does this.  From a different vantage point, if you create this functionality and it is easy to use (ideally, intuitively self-explanatory), you have made a successful contribution. Interesting is good.  Self-explanatory, or intuitive is FAR better.  Happy coding! Graeme

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• Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

  - by Jason Fitzpatrick

  Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• JFall 2012

  - by Geertjan

  JFall 2012 was over far too soon! Seven tracks going on simultaneously in a great location, with many artifacts reminding me of JavaOne, and nice snacks and drinks afterwards. The day started, as such things always do, with a keynote. Thanks to @royvanrijn for the photo below, I didn't take any myself and without a picture this report might have been too dry: What you see above is Steve Chin riding into the keynote hall on his NightHacking bike. The keynote was interesting, I can't be too complimentary about it, since I was part of it myself. Bert Ertman introduced the day and then Steve Chin took over, together with Sharat Chander, Tom Eugelink, Timon Veenstra, and myself. We had a strict choreography for the keynote, one that would ensure a lot of variation and some unexpected surprises, such as Steve being thrown off the stage a few times by Bert because of mentioning JavaOne too many times, rather than the clearly much cooler JFall. Steve talked about JavaOne and the direction Java is headed in, Sharat talked about JavaME and embedded devices, Steve and Tom did a demo involving JavaFX, I did a Project Easel demo, and Timon from Ordina talked about his Duke's Choice Award winning AgroSense project. I think the Project Easel demo (which I repeated later in a screencast for Parleys arranged by Eugene Boogaart) came across well and several people I spoke to especially like the roundtrip/bi-directional work that can be done, from browser to IDE and back again, very simply and intuitively. (In a long conversation on the drive back home afterwards, the scenario of a designer laying out the UI in HTML and then handing the HTML to a developer for back-end work, a developer who would then find it convenient to open the HTML in a browser and quickly navigate from the browser to the resources within the IDE, was discussed and considered to be extremely interesting and worth considering adopting NetBeans for, for no other reason than that.) Later I attended a session by David Delabassee on Java EE 7, Hans Dockter on Gradle, and Sander Mak on cross-build injection attacks. I was sorry to have missed Martijn Verburg's session, which sounded like it was really fantastic, among others, such as Gerrit Grunwald. I did a session too, entitled "Unlocking the Java EE 6 Platform", which was very well attended, pretty much a full room, and the demo went very smoothly. I talked to many people, e.g., a long time with Hans Dockter about how cool Gradle is and how great the Gradle/NetBeans plugin is turning out to be. I also had a long conversation (and did a demo) with Chris Chedgey, from Structure101, after his session, which was incredibly well attended; very interesting how popular modularity is. I met several people for the first time, as well as some colleagues from past places I've worked at. All in all, it was a great conference, unfortunately too short, which was very well attended (clearly over 1000) people, with several international speakers, as well as international attendees such as Mattias Karlsson, Sweden JUG leader. And, unsurprisingly, I came across NetBeans Platform applications again, none of which I had ever heard of before. In each case, "our fat client application" was mentioned in passing, never as a main application, and never in a context where there are plans for the application to be migrated to the web or mobile, simply because doing so makes no business sense at all. Great times at JFall, looking forward to meeting with some of the people I met again soon.

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• To SYNC or not to SYNC – Part 4

  - by AshishRay

  This is Part 4 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In Part 3, I talked in details regarding why Data Guard SYNC is a good thing, and the distance implications you have to keep in mind. In this final article of the series, I will talk about how you can nicely complement Data Guard SYNC with the ability to failover in seconds. Wait - Did I Say “Seconds”? Did I just say that some customers do Data Guard failover in seconds? Yes, Virginia, there is a Santa Claus. Data Guard has an automatic failover capability, aptly called Fast-Start Failover. Initially available with Oracle Database 10g Release 2 for Data Guard SYNC transport mode (and enhanced in Oracle Database 11g to support Data Guard ASYNC transport mode), this capability, managed by Data Guard Broker, lets your Data Guard configuration automatically failover to a designated standby database. Yes, this means no human intervention is required to do the failover. This process is controlled by a low footprint Data Guard Broker client called Observer, which makes sure that the primary database and the designated standby database are behaving like good kids. If something bad were to happen to the primary database, the Observer, after a configurable threshold period, tells that standby, “Your time has come, you are the chosen one!” The standby dutifully follows the Observer directives by assuming the role of the new primary database. The DBA or the Sys Admin doesn’t need to be involved. And - in case you are following this discussion very closely, and are wondering … “Hmmm … what if the old primary is not really dead, but just network isolated from the Observer or the standby - won’t this lead to a split-brain situation?” The answer is No - It Doesn’t. With respect to why-it-doesn’t, I am sure there are some smart DBAs in the audience who can explain the technical reasons. Otherwise - that will be the material for a future blog post. So - this combination of SYNC and Fast-Start Failover is the nirvana of lights-out, integrated HA and DR, as practiced by some of our advanced customers. They have observed failover times (with no data loss) ranging from single-digit seconds to tens of seconds. With this, they support operations in industry verticals such as manufacturing, retail, telecom, Internet, etc. that have the most demanding availability requirements. One of our leading customers with massive cloud deployment initiatives tells us that they know about server failures only after Data Guard has automatically completed the failover process and the app is back up and running! Needless to mention, Data Guard Broker has the integration hooks for interfaces such as JDBC and OCI, or even for custom apps, to ensure the application gets automatically rerouted to the new primary database after the database level failover completes. Net Net? To sum up this multi-part blog article, Data Guard with SYNC redo transport mode, plus Fast-Start Failover, gives you the ideal triple-combo - that is, it gives you the assurance that for critical outages, you can failover your Oracle databases: very fast without human intervention, and without losing any data. In short, it takes the element of risk out of critical IT operations. It does require you to be more careful with your network and systems planning, but as far as HA is concerned, the benefits outweigh the investment costs. So, this is what we in the MAA Development Team believe in. What do you think? How has your deployment experience been? We look forward to hearing from you!

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• Setting up a Carousel Component in ADF Mobile

  - by Shay Shmeltzer

  The Carousel component is one of the slickier ways of showing collections of data, and on a mobile device it works really great with the finger swipe gesture. Using the Carousel component in ADF Mobile is similar to using it in regular web ADF applications, with one major change - right now you can't drag a collection from the data control palette and drop it as a carousel. So here is a quick work around for that, and details about setting up carousels in your application. First thing you'll need is a data control that returns an array of records. In my demo I'm using the Emps collection that you can get from following this tutorial. Then you drag the emps and drop it in your amx page as an ADF mobile iterator. We are doing this as a short cut to getting the right binding needed for a carousel in our page. If you look now in your page's binding you'll see something like this: You can now remark the whole iterator code in your page's source. Next let's add the carousel From the component palette drag the carousel (from the data view category) to the page. Next drag a carousel item and drop it in the nodestamp facet of the carousel. Now we'll hook up the carousel to the binding we got from the iterator - this is quite simple just copy the var and value attributes from the iterator tag to the carousel tag: var="row" value="#{bindings.emps.collectionModel}" Next drop a panelForm, or another layout panel in to the carousel item. Into that panelForm you can now drop items and bind their value property to row.attributeNames - basically copying the way it is in the fields in the iterator for example: value="#{row.hireDate}". By the way you can also copy other attributes like the label. And that's it. Your code should end up looking something like this:     <amx:carousel id="c1" var="row" value="#{bindings.emps.collectionModel}">      <amx:facet name="nodeStamp">        <amx:carouselItem id="ci1">          <amx:panelFormLayout id="pfl1">            <amx:inputText label="#{bindings.emps.hints.salary.label}" value="#{row.salary}" id="it1"/>            <amx:inputText label="#{bindings.emps.hints.name.label}" value="#{row.name}" id="it2"/>          </amx:panelFormLayout>        </amx:carouselItem>      </amx:facet>    </amx:carousel> And when you run your application it will look like this:

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• Hell and Diplomacy: Notes on Software Integration

  - by ericajanine

  Well, I'm getting cabin fever and short-timer's ADD all at the same time. I haven't been anywhere outside of my greater city area in FOREVER and I'm only days away from my vacation. I have brainlock because the last few days have been non-stop diffusing amazingly hostile conversations. I think I'll write about that. So then, I "do" software. At the end of the day, software is pretty straightforward. Software is that thing we love and try to make do things not currently in play, in existence. If a process around getting software to do something is broken (like most actually are), then we should acknowledge it and move on. We are professional. We are helpful beyond the normal call of duty. We live and breathe making the lives better for those apps being active in the world. But above all--the shocker: We are SERVICE. In a service frame of mind, all perspectives shift to what is best overall for system stabilization vs. what must be in production to meet business objectives. It doesn't matter how much you like or dislike the creator of said software. It doesn't matter what time you went to bed last night or if your mate appreciates your Death March attitude. Getting a product in and when is an age-old dilemma in a software environment where more than, say, 3 people are involved. We know this. Taking a servant's perspective eliminates the drama surrounding what a group of half-baked developers forgot to tell each other in the 11th hour about their trampling changes before check-in. We, my counterparts in society, get paid to deal with that drama. I get paid to diffuse that drama and make everything integrate as smoothly as possible. At the end of the day, attacking someone over a minor detail not only makes things worse, it's against the whole point of our real existence. Being in support or software integration means you are to keep your eyes on the end game. That end game? It's making a solution work for all stakeholders, not just you or your immediate superior. Development and technology groups exist because business groups need them to exist and solve their issues. The end game? Doing what is best for those business groups ultimately. Period. Note: That does not mean you let your business users solely dictate when and if something gets changed in an environment you ultimately own. That's just crazy. Software and its environments are legitimately owned by those who manage it directly, no matter how important a business group believes it is to the existence of mankind. So, you both negotiate the terms of changing that environment and only do so upon that negotiation. Diplomacy is in order. So, to finish my thoughts: If you have no ability to keep your mouth shut in a situation where a business or development group truly need your help to make something work even beyond a deadline, find another profession. Beating up someone verbally because they screw up means a service attitude is not at the forefront of your motivation for doing what is ultimately their work and their product. Software, especially integration, requires a strong will and a soft touch to keep it on track. Not a hammer covered in broken glass.

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• Comparing Isis, Google, and Paypal

  - by David Dorf

  Back in 2010 I was sure NFC would make great strides, but here we are two years later and NFC doesn't seem to be sticking. The obvious reason being the chicken-and-egg problem.  Retailers don't want to install the terminals until the phones support NFC, and vice-versa. So consumers continue to sit on the sidelines waiting for either side to blink and make the necessary investment.  In the meantime, EMV is looking for a way to sneak into the US with the help of the card brands. There are currently three major solutions that are battling in the marketplace.  All three know that replacing mag-stripe alone is not sufficient to move consumers.  Long-term it's the offers and loyalty programs combined with tendering that make NFC attractive. NFC solutions cross lots of barriers, so a strong partner system is required.  The solutions need to include the carriers, card brands, banks, handset manufacturers, POS terminals, and most of all lots of merchants.  Lots of coordination is necessary to make the solution seamless to the consumer. Google Wallet Google's problem has always been that only the Nexus phone has an NFC chip that supports their wallet.  There are a couple of additional phones out there now, but adoption is still slow.  They acquired Zavers a while back to incorporate digital coupons, but the the bulk of their users continue to be non-NFC.  They have taken an open approach by not specifying particular payment brands.  Google is piloting in San Francisco and New York, supporting both MasterCard PayPass and stored value. I suppose the other card brands may eventually follow.  There's no cost for consumers or merchants -- Google will make money via targeted ads. Isis Not long after Google announced its wallet, AT&T, Verizon, and T-Mobile announced a joint venture called Isis.  They are in the unique position of owning the SIM in the phones they issue.  At first it seemed Isis was a vehicle for the carriers to compete with the existing card brands, but Isis later switched to a generic wallet that supports the major card brands.  Isis reportedly charges issuers a $5 fee per customer per year.  Isis will pilot this summer in Salt Lake City and Austin. PayPal PayPal, the clear winner in the online payment space beyond traditional credit cards, is trying to move into physical stores.  After negotiations with Google to provide a wallet broke off, PayPal decided to avoid NFC altogether, at least for now, and focus on payments without any physical card or phone.  By avoiding NFC, consumers don't need an NFC-enabled phone and merchants don't need a new reader.  Consumers must enter their phone number and PIN in the merchant's existing device, or they can enter their PIN in the PayPal inStore app running on their phone, then show the merchant a unique barcode which authorizes payment. Paypal is free for consumers and charges a fee for merchants.  Its not clear, at least to me, how PayPal handles fraudulent transactions and whether the consumer is protected. The wildcard is, of course, Apple.  Their mobile technologies set the standard, so incorporating NFC chips would certainly accelerate adoption of many payment solutions.  Their announcement today of the iOS Passbook is a step in the right direction, but stops short of handling payments. For those retailers that have invested in modern terminals, it seems the best strategy is to support all the emerging solutions and let the consumers choose the winner.

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• Communication between state machines with hidden transitions

  - by slartibartfast

  The question emerged for me in embedded programming but I think it can be applied to quite a number of general networking situations e.g. when a communication partner fails. Assume we have an application logic (a program) running on a computer and a gadget connected to that computer via e.g. a serial interface like RS232. The gadget has a red/green/blue LED and a button which disables the LED. The LEDs color can be driven by software commands over the serial interface and the state (red/green/blue/off) is read back and causes a reaction in the application logic. Asynchronous behaviour of the application logic with regard to the LED color down to a certain delay (depending on the execution cycle of the application) is tolerated. What we essentially have is a resource (the LED) which can not be reserved and handled atomically by software because the (organic) user can at any time press the button to interfere/break the software attempt to switch the LED color. Stripping this example from its physical outfit I dare to say that we have two communicating state machines A (application logic) and G (gadget) where G executes state changes unbeknownst to A (and also the other way round, but this is not significant in our example) and only A can be modified at a reasonable price. A needs to see the reaction and state of G in one piece of information which may be (slightly) outdated but not inconsistent with respect to the short time window when this information was generated on the side of G. What I am looking for is a concise method to handle such a situation in embedded software (i.e. no layer/framework like CORBA etc. available). A programming technique which is able to map the complete behaviour of both participants on classical interfaces of a classical programming language (C in this case). To complicate matters (or rather, to generalize), a simple high frequency communication cycle of A to G and back (IOW: A is rapidly polling G) is out of focus because of technical restrictions (delay of serial com, A not always active, etc.). What I currently see as a general solution is: the application logic A as one thread of execution an adapter object (proxy) PG (presenting G inside the computer), together with the serial driver as another thread a communication object between the two (A and PG) which is transactionally safe to exchange The two execution contexts (threads) on the computer may be multi-core or just interrupt driven or tasks in an RTOS. The com object contains the following data: suspected state (written by A): effectively a member of the power set of states in G (in our case: red, green, blue, off, red_or_green, red_or_blue, red_or_off...etc.) command data (written by A): test_if_off, switch_to_red, switch_to_green, switch_to_blue operation status (written by PG): operation_pending, success, wrong_state, link_broken new state (written by PG): red, green, blue, off The idea of the com object is that A writes whichever (set of) state it thinks G is in, together with a command. (Example: suspected state="red_or_green", command: "switch_to_blue") Notice that the commands issued by A will not work if the user has switched off the LED and A needs to know this. PG will pick up such a com object and try to send the command to G, receive its answer (or a timeout) and set the operation status and new state accordingly. A will take back the oject once it is no longer at operation_pending and can react to the outcome. The com object could be separated of course (into two objects, one for each direction) but I think it is convenient in nearly all instances to have the command close to the result. I would like to have major flaws pointed out or hear an entirely different view on such a situation.

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• What is the best practice, point of view of well experienced developers

  - by Damien MIRAS

  My manager pushes me to use his self defined best practices. All of these practices are based on is own assumptions. I disagree with them and I would like to have some feedback of well experienced people about these practices. I would prefer answers from people involved in the maintenance of huge products and people whom have maintained the product for years. Developers with 15+ years of experience are preferred because my manager has that much experience himself. I have 7 years of experience. Here are the practices he wants me to use: never extends classes, use composition and interface instead because extending classes are unmaintainable and difficult to debug. What I think about that Extend when needed, respect "Liskov's Substitution Principle" and you'll never be stuck with a problem, but prefer composition and decoration. I don't know any serious project which has banned inheriting, sometimes it's impossible to not use that, i.e. in a UI framework. Design patterns are just unusable. In PHP, for simple use cases (for example a user needs a web interface to view a database table), his "best practice" is: copy some random php code wich we own, paste and modify it, put html and php code in same file, never use classes in PHP, it doesn't work well for small jobs, and in fact it doesn't work well at all, there is no good tool to work with. Copy & paste PHP code is good practice for maintenance because scripts are independent, if you have a bug somewhere you can fix it without side effects. What I think about that: NEVER EVER COPY code or do it because you have five minutes to deliver something, you will do some refactoring after that. Copy & paste code is a beginners error, if you have errors you'll have the error everywhere any time you have pasted it's a nightmare to maintain. If you repsect the "Open Close Principle" you'll rarely get edge effects, use unit test if you are afraid of that. For small jobs in PHP use at least something you get or write the HTML separately from the PHP code and reuse it any time you need it. Classes in PHP are mature, not as mature as other languages like python or java, but they are usable. There is tools to work with classes in PHP like Zend Studio that work very well. The use of classes or not depends not on the language you use but the programming paradigm you have choosen. I'm a OOP developer, I use PHP5, why do I have to shoot myself in the foot? When you find a simple bug in the code, and you can fix it simply, if you are not working on the code where you have found it, never fix it, even if it takes 5 seconds. He says to me his "best practices" are driven by the fact that he has a lot of experience in maintaining software in production (14 years) and he now knows what works and what doesn't work, what the community says is a fad, and the people advocating such principles as never copy & paste code, are not evolved in maintaining applications. What I think about that: If you find a bug fix it if you can do it quickly inform the people who've touched that code before, check if you have not introduced a new bug, ideally add a unit test for it. I currently work on a web commerce project, which serves 15k unique users per day. The code base has to be maintained and has been maintained this way since 2005. Ideally you include a short description of your position and experience in terms of years effectively maintaining an application which has been in production for real.

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• Learn Many Languages

  - by Phil Factor

  Around twenty-five years ago, I was trying to solve the problem of recruiting suitable developers for a large business. I visited the local University (it was a Technical College then). My mission was to remind them that we were a large, local employer of technical people and to suggest that, as they were in the business of educating young people for a career in IT, we should work together. I anticipated a harmonious chat where we could suggest to them the idea of mentioning our name to some of their graduates. It didn’t go well. The academic staff displayed a degree of revulsion towards the whole topic of IT in the world of commerce that surprised me; tweed met charcoal-grey, trainers met black shoes. However, their antipathy to commerce was something we could have worked around, since few of their graduates were destined for a career as university lecturers. They asked me what sort of language skills we needed. I tried ducking the invidious task of naming computer languages, since I wanted recruits who were quick to adapt and learn, with a broad understanding of IT, including development methodologies, technologies, and data. However, they pressed the point and I ended up saying that we needed good working knowledge of C and BASIC, though FORTRAN and COBOL were, at the time, still useful. There was a ghastly silence. It was as if I’d recommended the beliefs and practices of the Bogomils of Bulgaria to a gathering of Cardinals. They stared at me severely, like owls, until the head of department broke the silence, informing me in clipped tones that they taught only Modula 2. Now, I wouldn’t blame you if at this point you hurriedly had to look up ‘Modula 2′ on Wikipedia. Based largely on Pascal, it was a specialist language for embedded systems, but I’ve never ever come across it in a commercial business application. Nevertheless, it was an excellent teaching language since it taught modules, scope control, multiprogramming and the advantages of encapsulating a set of related subprograms and data structures. As long as the course also taught how to transfer these skills to other, more useful languages, it was not necessarily a problem. I said as much, but they gleefully retorted that the biggest local employer, a defense contractor specializing in Radar and military technology, used nothing but Modula 2. “Why teach any other programming language when they will be using Modula 2 for all their working lives?” said a complacent lecturer. On hearing this, I made my excuses and left. There could be no meeting of minds. They were providing training in a specific computer language, not an education in IT. Twenty years later, I once more worked nearby and regularly passed the long-deserted ‘brownfield’ site of the erstwhile largest local employer; the end of the cold war had led to lean times for defense contractors. A digger was about to clear the rubble of the long demolished factory along with the accompanying growth of buddleia and thistles, in order to lay the infrastructure for ‘affordable housing’. Modula 2 was a distant memory. Either those employees had short working lives or they’d retrained in other languages. The University, by contrast, was thriving, but I wondered if their erstwhile graduates had ever cursed the narrow specialization of their training in IT, as they struggled with the unexpected variety of their subsequent careers.

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• CodePlex Daily Summary for Sunday, September 29, 2013

  CodePlex Daily Summary for Sunday, September 29, 2013Popular ReleasesAudioWordsDownloader: AudioWordsDownloader 1.1 build 88: New features -------- list of words (mp3 files) is available upon typing when a download path is defined list of download paths is added paths history settings added Bug fixed ----- case mismatch in word search field fixed path not exist bug fixed when history has been used path, when filled from dialog, not stored refresh autocomplete list after path change word sought is deleted when path is changed at the end sought word list is deleted word list not refreshed download end...Activity Viewer 2012: Activity Viewer 2012 V 5.0.0.3: Planning to add new features: 1. Import/Export rules 2. Tabular mode multi servers connections.Tweetinvi a friendly Twitter C# API: Alpha 0.8.3.0: Version 0.8.3.0 emphasis on the FIlteredStream and ease how to manage Exceptions that can occur due to the network or any other issue you might encounter. Will be available through nuget the 29/09/2013. FilteredStream Features provided by the Twitter Stream API - Ability to track specific keywords - Ability to track specific users - Ability to track specific locations Additional features - Detect the reasons the tweet has been retrieved from the Filtered API. You have access to both the ma...AcDown?????: AcDown????? v4.5: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ??v4.5 ???? AcPlay????????v3.5 ????????，???????????30% ?? ???????GoodManga.net???? ?? ?????????? ?? ??Acfun?????????? ??Bilibili??????????? ?????????flvcd???????? ??SfAcg????????????? ???????????? ???????????????? ????32...OfflineBrowser: Release v1.2: This release includes some multi-threading support, a better progress bar, more JavaScript fixes, and a help system. This release is also portable (can run with no issues from a flash drive).CtrlAltStudio Viewer: CtrlAltStudio Viewer 1.0.0.34288 Release: This release of the CtrlAltStudio Viewer includes the following significant features: Stereoscopic 3D display support. Based on Firestorm viewer 4.4.2 codebase. For more details, see the release notes linked to below. Release notes: http://ctrlaltstudio.com/viewer/release-notes/1-0-0-34288-release Support info: http://ctrlaltstudio.com/viewer/support Privacy policy: http://ctrlaltstudio.com/viewer/privacy Disclaimer: This software is not provided or supported by Linden Lab, the makers of ...CrmSvcUtil Generate Attribute Constants: Generate Attribute Constants (1.0.5018.28159): Built against version 5.0.15 of the CRM SDK Fixed issue where constant for primary key attribute was being duplicated in all entity classes Added ability to override base class for entity classesC# Intellisense for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.CS-Script for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.SimpleExcelReportMaker: Serm 0.02: SourceCode and SampleMagick.NET: Magick.NET 6.8.7.001: Magick.NET linked with ImageMagick 6.8.7.0. Breaking changes: - ToBitmap method of MagickImage returns a png instead of a bmp. - Changed the value for full transparency from 255(Q8)/65535(Q16) to 0. - MagickColor now uses floats instead of Byte/UInt16.Media Companion: Media Companion MC3.578b: With the feedback received over the renaming of Movie Folders, and files, there has been some refinement done. As well as I would like to introduce Blu-Ray movie folder support, for Pre-Frodo and Frodo onwards versions of XBMC. To start with, Context menu option for renaming movies, now has three sub options: Movie & Folder, Movie only & Folder only. The option Manual Movie Rename needs to be selected from Movie Preferences, but the autoscrape boxes do not need to be selected. Blu Ray Fo...WDTVHubGen - Adds Metadata, thumbnails and subtitles to WDTV Live Hubs: WDTVHubGen v2.1.3.api release: This is for the brave at heart, this is the maint release to update to the new movie api. please send feedback on fix requests.FFXIV Crafting Simulator: Crafting Simulator 2.3: - Major refactoring of the code behind. - Added a current durability and a current CP textbox.DNN CMS Platform: 07.01.02: Major HighlightsAdded the ability to manage the Vanity URL prefix Added the ability to filter members in the member directory by role Fixed issue where the user could inadvertently click the login button multiple times Fixed issues where core classes could not be used in out of process cache provider Fixed issue where profile visibility submenu was not displayed correctly Fixed issue where the member directory was broken when Convert URL to lowercase setting was enabled Fixed issu...Rawr: Rawr 5.4.1: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...Sample MVC4 EF Codefirst Architecture: RazMVCWebApp ver 1.1: Signal R sample is added.CODE Framework: 4.0.30923.0: See change notes in the documentation section for details on what's new. Note: If you download the class reference help file with, you have to right-click the file, pick "Properties", and then unblock the file, as many browsers flag the file as blocked during download (for security reasons) and thus hides all content.JayData -The unified data access library for JavaScript: JayData 1.3.2 - Indian Summer Edition: JayData is a unified data access library for JavaScript to CRUD + Query data from different sources like WebAPI, OData, MongoDB, WebSQL, SQLite, HTML5 localStorage, Facebook or YQL. The library can be integrated with KendoUI, Angular.js, Knockout.js or Sencha Touch 2 and can be used on Node.js as well. See it in action in this 6 minutes video KendoUI examples: JayData example site Examples for map integration JayData example site What's new in JayData 1.3.2 - Indian Summer Edition For detai...ZXing.Net: ZXing.Net 0.12.0.0: sync with rev. 2892 of the java version new PDF417 decoder improved Aztec decoder global speed improvements direct Kinect support for ColorImageFrame better Structured Append support many other small bug fixes and improvementsNew ProjectsCACHEDB: CLIENT-DATABASE || CLIENT_CACHEDB-DATABASEClassic WiX Burn Theme: A WiX Burn theme inspired by the classic WiX wizard user interface.CryptStr.Fody: A post-build weaver that encrypts literal strings in your .NET assemblies without breaking ClickOnce.Easy Code: A setting framework.EduSoft: This is a school eg.GameStuff: GameStuff is a library of Physics and Geometrics concepts for video game. Nekora Test Project: Nekora test projectPopCorn Console Game: Simple console gameRadioController: This project started from people installing Tablets in Mustangs. You would typically loose most control of the radio. This projects brings that back!Random searcher i pochodne: Wyszukiwarka plików multimedialnych i czego dusza zapragnie.SporkRandom: A .NET (C#, Visual Basic) interface for the true random number generator service of random.org

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• A developer&rsquo;s WBS &ndash; 3 factors of 5

  - by johndoucette

  As a development manager, I have requested work breakdown structures (WBS) many times from the dev leads. Everyone has their own approach and why it takes sometimes days to get this simple list is often frustrating. Here is a simple way to get that elusive WBS done in 30 minutes and have 125 items in your list – well, 126. The WBS is made up of parent-child entities representing the overall outcome of the project. At the bottom of the hierarchical list should be the task item that a developer would perform in support of the branch in the list or WBS. Because I work with different dev leads on every project, I always ask the “what time value would you like to see at the lowest task in order to assign it to a developer and ensure it gets done within the timeframe”. I am particular to a task being 8 hours. Some like 8 to 24 hours. Stay away from tasks defaulting to 1 week. The task becomes way to vague and hard to manage completeness, especially on short budgets. As a developer, your focus is identifying the tasks you to accomplish in order to deliver the product. As a project manager, you will take the developer's WBS and add all the “other stuff” like quality testing, meetings, documentation, transition to maintenance, etc… Start your exercise with the name of the product you are delivering as a result of the project. You should be able to represent what you are building and deploying with one to three words. Example; XYZ Public Website Middleware BizTalk Application The reason you start with that single identifier is to always see the list as the product. It helps during each of the next three passes. Now, choose 5 tasks which in their entirety represent the product you will be delivering and add them to list under the product name you created earlier; Public Website     Security     Sites     Infrastructure     Publishing     Creative Continue this concept of seeing the list as the complete picture and decompose it one more level. You should have 25 items. Public Website     Security         Authentication         Login Control         Administration         DRM         Workflow     Sites         Masterpages         Page Layouts         Web Parts (RIA, Multimedia)         Content Types         Structures     Infrastructure         ...     Publishing         ...     Creative         ... And one more time for a total of 125 items. The top item makes the list 126. Public Website     Security         Authentication             Install (AD/ADAM/LDAP/SQL)             Configuration             Management             Web App Configuration             Implement Provider         Login Control             Login Form             Login/Logoff             pw change             pw recover/forgot             email verification         Administration             ...         DRM             ...         Workflow             ...     Sites         Masterpages         Page Layouts         Web Parts (RIA, Multimedia)         Content Types         Structures     Infrastructure         ...     Publishing         ...     Creative         ... The next step is to make sure the task at the bottom of every branch represents the “time value” you planned for the project. You can add more to the WBS and of course if you can’t find 5 items, 4 is fine. If a task can be done in a fraction of the time value you determined for the project, try to roll it up into a larger task. In the task actions (later when the iteration is being planned), decompose the details back to the simple tasks. Now, go estimate!

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• Let Me Show You Something: Instagram, Vine and Snapchat for Brands

  - by Mike Stiles

  While brands are well aware of how much more impactful images are than text-only posts on social channels, today you’re additionally being presented with platform after additional platform for hosting, doctoring and sharing photos and videos.  Can you play in every sandbox? And if you do, can you be brilliant on all of them? As has usually been the case, so far brands are sticking their toes into new platforms while not actually committing to them, or strategizing for them, or resourcing them. TrackMaven found of the 123 F500 companies using Instagram, only 22% of them are active on it. Likewise, research from Simply Measured found brands are indeed jumping in, with the number establishing a presence on Instagram up 55% over the past year. Users want them there…brand engagement has exploded 350%, and over 1/3 of the top brands have at least 10,000 followers. BUT…the top 10 brands are generating 33% of all posts, reaping 83% of all engagement. Things are also growing on Twitter’s Vine, the 6-second looping video app that hit 40 million users in August. The 7th Chamber says 5 tweets a second contain a Vine link. Other studies say branded Vines are 4 times more likely to be shared and seen than rank-and-file branded videos. Why? Users know that even if a video is pure junk, they won’t get robbed of too much of their valuable time. Vine is always upgrading so you can make sure your videos are worth viewers’ time. You can now edit videos, and save & work on several projects concurrently. What you can’t do is upload a finely crafted video into Vine, but you can do that with Instagram. The key to success? Same as with all other content; make it of value. Deliver a laugh or a lesson or both. How-to, behind the scenes peeks, contests, demos, all make sense in the short video format. Or follow Nash Grier’s example, which is to just have fun with and connect to your viewers, earning their trust that your next Vine will be as good as the last. Nash is only 15, has over 1.4 million followers, and adds about 100,000 a week. He broke out when one of his videos was re-Vined by some other kid with 300,000 followers. Make good stuff, get it in front of influencers, and your brand Vines could break out as well. Then there’s Snapchat, the “this photo will self destruct” platform. How can that be of use to brands besides offering coupons that really expire? The jury is out. But with an audience of over 100 million and a valuation of $800 million, media-with-a-time-limit is compelling. Now there’s “Snapchat Stories” that can last 24 hours and be shared to the public at large. You might be able to capitalize on how much more focus gets put on content when there’s a time limit on its availability. The underlying truth to all of this is, these are all tools. Very cool, feature rich tools, but tools. You can give the exact same art kit to 5 different people and you’d get back 5 very different works, ranging from worthless garbage to masterpiece. Brands are being called upon to be still and moving image artists. That’s what your customers are used to seeing, from a variety of sources. Commit to communicating with them accordingly. @mikestiles Photo: stock.xchng

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• Tetris Movement - Implementation

  - by James Brauman

  Hi gamedev, I'm developing a Tetris clone and working on the input at the moment. When I was prototyping, movement was triggered by releasing a directional key. However, in most Tetris games I've played the movement is a bit more complex. When a directional key is pressed, the shape moves one space in that direction. After a short interval, if the key is still held down, the shape starts moving in the direction continuously until the key is released. In the case of the down key being pressed, there is no pause between the initial movement and the subsequent continuous movement. I've come up with a solution, and it works well, but it's totally over-engineered. Hey, at least I can recognize when things are getting silly, right? :) public class TetrisMover { List registeredKeys; Dictionary continuousPressedTime; Dictionary totalPressedTime; Dictionary initialIntervals; Dictionary continousIntervals; Dictionary keyActions; Dictionary initialActionDone; KeyboardState currentKeyboardState; public TetrisMover() { *snip* } public void Update(GameTime gameTime) { currentKeyboardState = Keyboard.GetState(); foreach (Keys currentKey in registeredKeys) { if (currentKeyboardState.IsKeyUp(currentKey)) { continuousPressedTime[currentKey] = TimeSpan.Zero; totalPressedTime[currentKey] = TimeSpan.Zero; initialActionDone[currentKey] = false; } else { if (initialActionDone[currentKey] == false) { keyActions[currentKey](); initialActionDone[currentKey] = true; } totalPressedTime[currentKey] += gameTime.ElapsedGameTime; if (totalPressedTime[currentKey] = initialIntervals[currentKey]) { continuousPressedTime[currentKey] += gameTime.ElapsedGameTime; if (continuousPressedTime[currentKey] = continousIntervals[currentKey]) { keyActions[currentKey](); continuousPressedTime[currentKey] = TimeSpan.Zero; } } } } } public void RegisterKey(Keys key, TimeSpan initialInterval, TimeSpan continuousInterval, Action keyAction) { if (registeredKeys.Contains(key)) throw new InvalidOperationException( string.Format("The key %s is already registered.", key)); registeredKeys.Add(key); continuousPressedTime.Add(key, TimeSpan.Zero); totalPressedTime.Add(key, TimeSpan.Zero); initialIntervals.Add(key, initialInterval); continousIntervals.Add(key, continuousInterval); keyActions.Add(key, keyAction); initialActionDone.Add(key, false); } public void UnregisterKey(Keys key) { *snip* } } I'm updating it every frame, and this is how I'm registering keys for movement: tetrisMover.RegisterKey( Keys.Left, keyHoldStartSpecialInterval, keyHoldMovementInterval, () = { Move(Direction.Left); }); tetrisMover.RegisterKey( Keys.Right, keyHoldStartSpecialInterval, keyHoldMovementInterval, () = { Move(Direction.Right); }); tetrisMover.RegisterKey( Keys.Down, TimeSpan.Zero, keyHoldMovementInterval, () = { PerformGravity(); }); Issues that this doesn't address: If both left and right are held down, the shape moves back and forth really quick. If a directional key is held down and the turn finishes and the shape is replaced by a new one, the new one will move quickly in that direction instead of the little pause it is supposed to have. I could fix the issues, but I think it will make the solution even worse. How would you implement this?

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• OPN Specialized Latest News (15th November)

  - by swalker

  HELPING YOU TO SPECIALIZE WebCenter Implementation Specialist Exam Preparation Webcasts: WebCenter Content And WebCenter Portal Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus. NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Click here to read more... Specialized Partners Only! New Service to Promote Your Events The Partner Event Publisher has just been made available to all specialized partners in EMEA.  Partners now have the opportunity to publish their events to the Oracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. Click here to read more information and watch a short video demo. VADs Get Specialized Effective November 1, 2011 , VADs, with a valid Value Added Distributor Agreement will no longer be required to meet customer reference requirements outlined in the business criteria section in order to become specialized. VADs must continue meet all other business and competency criteria set forth in the applicable Knowledge Zone prior to specialization approval. New Certification Pillar Axiom 600 Storage System Your opportunity to take the Pillar Axiom 600 Storage System Essentials (1Z0-581) Exam is vailable now in beta. Pass the exam so you can become a Pillar Axiom 600 Storage Systems Implementation Specialist! Free vouchers are available for Oracle Partners! If you would like to receive a free Beta exam voucher, please send your request to [email protected] and include your name, business email address, company, and the Exam name Pillar Axiom 600 Storage System Essentials Beta exam. New Certification Available: Oracle Utilities Customer Care and Billing Oracle Utilities Customer Care and Billing 2 Essentials (1Z0-562) is a solution designed to help you meet market windows and regulatory deadlines while enjoying a low total cost of ownership and a high return on investment. Take the exam now to become an  Oracle Utilities Customer Care and Billing 2 Essentials Implementation Specialists. MEASURING YOUR SUCCESS We had 1674 Specialized Partners covering 5364 Specializations. Please note that due to OPN contract renewals at any given point in time there are valid Specialized Partners and Specializations which are temporarily not captured in the total statistics. An incremental 1961 individuals were accredited as Implementation Specialists giving an EMEA cumulative total of 9598 Implementation Specialists 26 ISVs obtained one or more Ready's, for a total of 53 Ready's Don't forget! You can submit your own press releases to Oracle! Every time you achieve specialization we'd like to support you getting the message out! Press guidelines and a submission link can be found on the OPN Portal here.

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Blink-Data vs Instinct?

  - by Samantha.Y. Ma

  In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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• DrawIndexedPrimitives overdraws data in previous buffer if called in loop

  - by Daniel Excinsky

  I doubled the question from stackoverflow here, and will delete the opposite of a question that gave me the answer. I have the Draw method in one of my renderers, that loops through the dictionary and gets precollected and preinitialized buffers. When dictionary has only one element, everything is just fine. But with more elements what I get on the screen is only the data from the last buffer (I suppose, not sure) My Draw method: public void Draw(GameTime gameTime) { if (!_areStaticEffectsSet) { // blockEffect.Parameters["TextureAtlas"].SetValue(textureAtlas); blockEffect.Parameters["HorizonColor"].SetValue(World.HORIZONCOLOR); blockEffect.Parameters["NightColor"].SetValue(World.NIGHTCOLOR); blockEffect.Parameters["MorningTint"].SetValue(World.MORNINGTINT); blockEffect.Parameters["EveningTint"].SetValue(World.EVENINGTINT); blockEffect.Parameters["SunColor"].SetValue(World.SUNCOLOR); _areStaticEffectsSet = true; } blockEffect.Parameters["World"].SetValue(Matrix.Identity); blockEffect.Parameters["View"].SetValue(_player.CameraView); blockEffect.Parameters["Projection"].SetValue(_player.CameraProjection); blockEffect.Parameters["CameraPosition"].SetValue(_player.CameraPosition); blockEffect.Parameters["timeOfDay"].SetValue(_world.TimeOfDay); var viewFrustum = new BoundingFrustum(_player.CameraView * _player.CameraProjection); _graphicsDevice.BlendState = BlendState.Opaque; _graphicsDevice.DepthStencilState = DepthStencilState.Default; foreach (KeyValuePair<int, Texture2D> textureAtlas in textureAtlases) { blockEffect.Parameters["TextureAtlas"].SetValue(textureAtlas.Value); foreach (EffectPass pass in blockEffect.CurrentTechnique.Passes) { pass.Apply(); //TODO: ?????????? ??????????????? ?? ?????? ?? ??????? ??????? VertexBuffer ? IndexBuffer foreach (Chunk chunk in _world.Chunks.Values) { if (chunk == null || chunk.IsDisposed) { continue; } if (chunk.BoundingBox.Intersects(viewFrustum) && chunk.GetBlockIndexBuffer(textureAtlas.Key) != null) { lock (chunk) { if (chunk.GetBlockIndexBuffer(textureAtlas.Key).IndexCount > 0) { VertexBuffer vertexBuffer = chunk.GetBlockVertexBuffer(textureAtlas.Key); IndexBuffer indexBuffer = chunk.GetBlockIndexBuffer(textureAtlas.Key); //if (chunk.DrawIndex == new Vector3i(0, 0, 0)) //{ //if (textureAtlas.Key == -1) //{ //var varray = new [] //{ //new VertexPositionTextureLight(new Vector3(0,68,0), new Vector2(0,1),1,new Vector3(0,0,0), new Vector3(1,1,1)), //new VertexPositionTextureLight(new Vector3(0,68,1), new Vector2(0,1),1,new Vector3(0,0,0), new Vector3(1,1,1)), //new VertexPositionTextureLight(new Vector3(1,68,0), new Vector2(0,1),1,new Vector3(0,0,0), new Vector3(1,1,1)) //}; //var iarray = new short[] {0, 1, 2}; //vertexBuffer = new VertexBuffer(_graphicsDevice, typeof(VertexPositionTextureLight), varray.Length, BufferUsage.WriteOnly); //indexBuffer = new IndexBuffer(_graphicsDevice, IndexElementSize.SixteenBits, iarray.Length, BufferUsage.WriteOnly); //vertexBuffer.SetData(varray); //indexBuffer.SetData(iarray); } } _graphicsDevice.SetVertexBuffer(vertexBuffer); _graphicsDevice.Indices = indexBuffer; _graphicsDevice.DrawIndexedPrimitives(PrimitiveType.TriangleList, 0, 0, vertexBuffer.VertexCount, 0, indexBuffer.IndexCount / 3); } } } } } } } Noteworthy things about the code: XNA version is 4.0. I've commented the debugging code in the loop, but left it for it may bring some insight. I try not only to change vertices/indices in the loop, but textureAtlas also. Code in the shader about textureAtlas: Texture TextureAtlas; sampler TextureAtlasSampler = sampler_state { texture = <TextureAtlas>; magfilter = POINT; minfilter = POINT; mipfilter = POINT; AddressU = WRAP; AddressV = WRAP; }; struct VSInput { float4 Position : POSITION0; float2 TexCoords1 : TEXCOORD0; float SunLight : COLOR0; float3 LocalLight : COLOR1; float3 Normal : NORMAL0; }; VertexPositionTextureLight is my own realization of IVertexType. So, do anybody know about this problem, or see the wrongness in my code (that's far more likely)?

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• The Best Data Integration for Exadata Comes from Oracle

  - by maria costanzo

  Oracle Data Integrator and Oracle GoldenGate offer unique and optimized data integration solutions for Oracle Exadata. For example, customers that choose to feed their data warehouse or reporting database with near real-time throughout the day, can do so without decreasing  performance or availability of source and target systems. And if you ask why real-time, the short answer is: in today’s fast-paced, always-on world, business decisions need to use more relevant, timely data to be able to act fast and seize opportunities. A longer response to "why real-time" question can be found in a related blog post. If we look at the solution architecture, as shown on the diagram below,  Oracle Data Integrator and Oracle GoldenGate are both uniquely designed to take full advantage of the power of the database and to eliminate unnecessary middle-tier components. Oracle Data Integrator (ODI) is the best bulk data loading solution for Exadata. ODI is the only ETL platform that can leverage the full power of Exadata, integrate directly on the Exadata machine without any additional hardware, and by far provides the simplest setup and fastest overall performance on an Exadata system. We regularly see customers achieving a 5-10 times boost when they move their ETL to ODI on Exadata. For  some companies the performance gain is even much higher. For example a large insurance company did a proof of concept comparing ODI vs a traditional ETL tool (one of the market leaders) on Exadata. The same process that was taking 5hrs and 11 minutes to complete using the competing ETL product took 7 minutes and 20 seconds with ODI. Oracle Data Integrator was 42 times faster than the conventional ETL when running on Exadata.This shows that Oracle's own data integration offering helps you to gain the most out of your Exadata investment with a truly optimized solution. GoldenGate is the best solution for streaming data from heterogeneous sources into Exadata in real time. Oracle GoldenGate can also be used together with Data Integrator for hybrid use cases that also demand non-invasive capture, high-speed real time replication. Oracle GoldenGate enables real-time data feeds from heterogeneous sources non-invasively, and delivers to the staging area on the target Exadata system. ODI runs directly on Exadata to use the database engine power to perform in-database transformations. Enterprise Data Quality is integrated with Oracle Data integrator and enables ODI to load trusted data into the data warehouse tables. Only Oracle can offer all these technical benefits wrapped into a single intelligence data warehouse solution that runs on Exadata. Compared to traditional ETL with add-on CDC this solution offers: §  Non-invasive data capture from heterogeneous sources and avoids any performance impact on source §  No mid-tier; set based transformations use database power §  Mini-batches throughout the day –or- bulk processing nightly which means maximum availability for the DW §  Integrated solution with Enterprise Data Quality enables leveraging trusted data in the data warehouse In addition to Starwood Hotels and Resorts, Morrison Supermarkets, United Kingdom’s fourth-largest food retailer, has seen the power of this solution for their new BI platform and shared their story with us. Morrisons needed to analyze data across a large number of manufacturing, warehousing, retail, and financial applications with the goal to achieve single view into operations for improved customer service. The retailer deployed Oracle GoldenGate and Oracle Data Integrator to bring new data into Oracle Exadata in near real-time and replicate the data into reporting structures within the data warehouse—extending visibility into operations. Using Oracle's data integration offering for Exadata, Morrisons produced financial reports in seconds, rather than minutes, and improved staff productivity and agility. You can read more about Morrison’s success story here and hear from Starwood here. From an Irem Radzik article.

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• It happens only at Devoxx ...

  - by arungupta

  After attending several Java conferences world wide, this was my very first time at Devoxx. Here are some items I found that happens only at Devoxx ... Pioneers of theater-style seating - This not only provides comfortable seating for each attendee but the screens are very clearly visible to everybody in the room. Intellectual level of attendees is very high - Read more explanation on the Java EE 6 lab blog. In short, a lab, 1/3 of the content delivered at Devoxx 2011, could not be completed at other developer days in more than 1/3 the time. Snack box for lunches - Even though this suits well to the healthy lifestyle of multiple-snacks-during-a-day style but leaves attendees hungry sooner in the day. The longer breaks before the next snack in the evening does not help at all. Fortunately, Azure cupcakes and Android ice creams turned out to be handy. I finally carried my own apple :-) Wrist band instead of lanyard - The good part about this is that once tied to your hand then you are less likely to forget in your room. But OTOH you are a pretty much a branded conference attendee all through out the city. It was cost effective as it costed 20c as opposed to 1 euro for the lanyard. Live streaming from theater #8 (the biggest room) on parleys.com All talks recorded and released on parleys.com over next year. This allows attendees to not to miss any session and watch replay at their own leisure. Stephan promised to start sharing the sessions by mid December this year. No need to pre-register for a session - This is true for most of the conferences but bigger rooms (+ overflow room for key sessions) provide sufficient space for all those who want to attend the session. And of course all sessions are available on parleys.com anyway! Community votes on whiteboard - Devoxx attendees gets a chance to vote on topics ranging from their favorite non-Java language, operating system, or love from Oracle. Captured pictures at the end of Day 2 are shown below. Movie on the last but one night - This year it was The Adventures of Tintin and was lots of fun. Fries with mayo - This is a typical Belgian thing. Guys going in ladies room to avoid the long queues ... wow! Tweet wall everywhere and I mean literally everywhere, in rooms, hallways, front desk, and other places. The tweet picking algorithm was not very clear as I never saw my tweet appear on the wall ;-) You can also watch it at wall.devoxx.com. Cozy speaker dinner with great food and wine List of parallel and upcoming sessions displayed on the screen - This makes the information more explicit with the attendees. REST API with multiple mobile clients - This API is also used by some other conferences as well. And there always is iphone.devoxx.com. Steering committee members were recognized multiple times. The committee members were clearly identifiable wearing red hoodies. The wireless SSID was intuitive "Devoxx" but hidden to avoid some crap from Microsoft Windows. All of 9000 addresses were used up most of the times with each attendee having multiple devices. A 1 GB fibre optic cable was stretched to Metropolis to support the required network bandwidth. Stephan is already planning to upgrade the equipment and have a better infrastructure next year. Free water, soda, juice in a cooler Kinect connected to TV screens so that attendees can use their hands to browse through the list of sesssions. #devoxxblog, #devoxxwomen, #devoxxfrance, #devoxxgreat, #devoxxsuggestions And Devoxx attendees are called Devoxxians ... how cool is that ? :-) What other things do you think happen only at Devoxx ? And now the pictures from the community whiteboard: And a more complete album (including bigger pics of community votes) is available below:

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• Call for Papers for both Devoxx UK and France now open!

  - by Yolande

  Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} The two conferences are taking place the last week of March 2013 with London on March 26th and 27 and Paris on March 28th and 29th. Oracle fully supports "Devoxx UK" and "Devoxx France" as a European Platinum Partner. Submit proposals and participate in both conferences since they are a two-hour train ride away from one another. The Devoxx conferences are designed “for developers by developers.” The conference committees are looking for speakers who are passionate developers unafraid to share their knowledge of Java, mobile, web and beyond. The sessions are about frameworks, tools and development with in-depth conference sessions, short practical quickies, and bird-of-a-feather discussions. Those different formats allow speakers to choose the best way to present their topics and can be mentioned during the submission process Devoxx has proven its success under Stephan Janssen, organizer of Devoxx in Belgium for the past 11 years. Devoxx has been the biggest Java conference in Europe for many years. To organize those local conferences, Stephan has enrolled the top community leaders in the UK and France. Ben Evans and Martijn Verberg are the leaders of London Java User Group (JUG) and are also known internationally for starting the Adopt-a-JSR program. Antonio Goncalves is the leader of the Paris JUG. He organized last year’s Devoxx France, which was a big success with twice the size first expected. The organizers made sure to add the local character to the conferences. "The community energy has to feel right," said Ben Evans and for that he picked an "old Victoria hall" for the venue. Those leaders are part of very dynamic Java communities in France and in the UK. France has 22 JUGs; the Paris JUG alone has 2,000 members. The UK has over 50,000 developers working in London and its surroundings; a lot of them are Java developers working in the financial industry. The conference fee is kept as low as possible to encourage those developers to attend. Devoxx promises to be crowded and sold out in advance. Make sure to submit your talks to both Devoxx UK and France before January 31st, 2013. 

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• Simple Merging Of PDF Documents with iTextSharp 5.4.5.0

  - by Mladen Prajdic

  As we were working on our first SQL Saturday in Slovenia, we came to a point when we had to print out the so-called SpeedPASS's for attendees. This SpeedPASS file is a PDF and contains thier raffle, lunch and admission tickets. The problem is we have to download one PDF per attendee and print that out. And printing more than 10 docs at once is a pain. So I decided to make a little console app that would merge multiple PDF files into a single file that would be much easier to print. I used an open source PDF manipulation library called iTextSharp version 5.4.5.0 This is a console program I used. It’s brilliantly named MergeSpeedPASS. It only has two methods and is really short. Don't let the name fool you It can be used to merge any PDF files. The first parameter is the name of the target PDF file that will be created. The second parameter is the directory containing PDF files to be merged into a single file. using iTextSharp.text; using iTextSharp.text.pdf; using System; using System.IO; namespace MergeSpeedPASS { class Program { static void Main(string[] args) { if (args.Length == 0 || args[0] == "-h" || args[0] == "/h") { Console.WriteLine("Welcome to MergeSpeedPASS. Created by Mladen Prajdic. Uses iTextSharp 5.4.5.0."); Console.WriteLine("Tool to create a single SpeedPASS PDF from all downloaded generated PDFs."); Console.WriteLine(""); Console.WriteLine("Example: MergeSpeedPASS.exe targetFileName sourceDir"); Console.WriteLine(" targetFileName = name of the new merged PDF file. Must include .pdf extension."); Console.WriteLine(" sourceDir = path to the dir containing downloaded attendee SpeedPASS PDFs"); Console.WriteLine(""); Console.WriteLine(@"Example: MergeSpeedPASS.exe MergedSpeedPASS.pdf d:\Downloads\SQLSaturdaySpeedPASSFiles"); } else if (args.Length == 2) CreateMergedPDF(args[0], args[1]); Console.WriteLine(""); Console.WriteLine("Press any key to exit..."); Console.Read(); } static void CreateMergedPDF(string targetPDF, string sourceDir) { using (FileStream stream = new FileStream(targetPDF, FileMode.Create)) { Document pdfDoc = new Document(PageSize.A4); PdfCopy pdf = new PdfCopy(pdfDoc, stream); pdfDoc.Open(); var files = Directory.GetFiles(sourceDir); Console.WriteLine("Merging files count: " + files.Length); int i = 1; foreach (string file in files) { Console.WriteLine(i + ". Adding: " + file); pdf.AddDocument(new PdfReader(file)); i++; } if (pdfDoc != null) pdfDoc.Close(); Console.WriteLine("SpeedPASS PDF merge complete."); } } } } Hope it helps you and have fun.

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• Get Fanatical About Your Followers

  - by Mike Stiles

  In the fourth of our series of discussions with Aberdeen’s Trip Kucera, we touch on what fans of your brand have come to expect in exchange for their fandom. Spotlight: Around the Oracle Social office, we live for football. So when we think of a true “fan” of a brand, something on the level of a football fan is what comes to mind. But are brands trying to invest fans on that same level? Trip: Yeah, if you’re a football fan, this is definitely your time of year. And if you’ve been to any NFL games recently, especially if you hadn’t been for a few years previously, you may have noticed that from the cup holders to in-stadium Wi-Fi, there’s an increasing emphasis being placed on “fan-focused” accommodations. That’s what they’re known as in the stadium business. Spotlight: How are brands doing in that fan-focused arena? Trip: Remember fan is short for “fanatical.” Brands can definitely learn from the way teams have become fanatical about their fans, or in the social media world, their followers. Many companies consider a segment of their addressable social audience as true fans; I’ve even heard the term “super-fans” used. So just as fans know and can tell you nearly everything about their favorite team, our research shows that there’s a lot value from getting to know your social audience—your followers—at a deeper level. Spotlight: So did your research show there’s a lot to be gained by making fandom a two-way street? Trip: Aberdeen’s new social relationship management research suggests that companies should develop capabilities to better analyze their social audience at a more granular level. Countless “ripped from the headlines” examples, from “United Breaks Guitars” to the most recent British Airways social fiasco we talked about a few weeks ago show how social can magnify the impact of a single customer voice. Spotlight: So how do the companies who are executing social most successfully do that? Trip: Leaders, which are the top-performing companies in Aberdeen’s study, are showing the value of identifying and categorizing your social audience. You should certainly treat every customer as if they have 10,000 followers, because they just might, but you can also proactively engage with high-value customer and high-value influencers. Getting back to the football analogy, it’s like how teams strive to give every guest a great experience, but they really roll out the red carpet for those season ticket and luxury box holders. Spotlight: I’m not allowed in luxury boxes, so you’ll have to tell me what that’s like. But what is the brand equivalent of rolling out the red carpet? Trip: Leaders are nearly three times more likely than Followers to have a process in place that identifies key social influencers for engagement, and more than twice as likely to identify customer advocates for social outreach. This is the kind of knowledge that gives companies the ability to better target social messaging and promotions like we talked about in our last discussion, as well as a basis for understanding how to measure the impact of their social media programs. I’ll give you an example. I hosted an event at one of my favorite restaurants recently. I had mentioned them in a Tweet several weeks before the event, and on the day of the event, they Tweeted out that they were looking forward to seeing me that evening for the event. It’s a small thing, but it had a big impact and I’d certainly go back as a result. Spotlight: So what specifically can brands use and look at to determine where their potential super-fans are? Trip: Social graph analysis, which looks at both the demographic/psychographic trends as well as the behavioral connections, can surface important brand value. Aberdeen’s PR and Brand Management research indicated that top-performing companies are more than three times more likely than Followers to both determine demographic trends through social listening (44% vs. 13%), and to identify meaningful customer segments through social (44% vs. 12%). This kind of brand-level insight can complement and enrich traditional market research. But perhaps even more importantly, it can serve as an early warning system for customer experience failures. @mikestilesPhoto: freedigitalphotos.net

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• Four Easy Ways to Save a Rocky CRM Relationship

  - by Divya Malik

   Today, I am pleased to introduce our guest blogger Luke Christianson. Luke is  an Application Sales rep based out of Minneapolis, MN.  You can find him on LinkedIn and follow him on Twitter. In any relationship, sooner or later, the excitement fades away.  The honeymoon period gives way to the old routines you had, before you committed to each other and you eventually begin doing things apart from one another.  I’m not talking about a marriage…  Well, I guess I am.Commitment to a CRM tool and building a deep and lasting relationship is not much different than the basics of a traditional love story.  After your controlled CRM pilot program, and maybe the National Sales Meeting where you couldn’t escape those three wonderful letters, CRM, you will soon find that if you haven’t designed an environment where it’s going to enable your reps to make more money, the relationship is doomed.   . If you’re currently in a dysfunctional CRM relationship, here are 4 simple tips to re-engaging users and getting that spark back. Shadow a Sales Rep:   Chances are you can find out exactly what is preventing your sales reps from using the application by simply watching how they go about their day.  Sales reps are driven by money, not by additional administrative duties.  Your system needs to be setup so that they can get the information they need quickly, facilitate making key updates and run their business out of one easy-to-use application.  Increase your sales team’s productivity by 5% automatically:    Cancel the weekly forecast calls with your reps and require them update their opportunities in CRM.  Something else that I’ve seen work extremely well, is when you do Monthly or Quarterly reviews, do not let your sales reps bring anything into the room with them; no spreadsheets, notebooks, or computers.  Everything they need to tell you should be able to be put into CRM and fully accessible by the Sales Manager at any time.  Tool time:      Make sure the tools that you have selected meet both your short-term goals and your long term goals.   You need tools that can adapt like your business does.  You probably can’t wait two months for an update to a picklist value or for the addition of a simple workflow rule.  Do you feel the tools that are in place can create the experience you want for your users? and finally, if all else fails... Keep It Simple, Stupid:     Do you really need to require 15 fields to create an Opportunity?  Do you need to clutter the interface with different reports that don’t add daily value?  Most CRM systems on the market today are flexible enough today that your admin could clean up most of the unnecessary interface ‘noise’ in a few hours.  If they're not, see #3. Every strong relationship can be tedious at times, you’ll fight and eventually make amends, you may even threaten to upgrade to a newer model…  But be patient and think about what you want to achieve and you’ll find a partner for life.

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