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• Dell Studio 1737 Overheating

  - by Sean

  I am using a Dell Studio 1737 laptop. I have been running Linux and have ran Windows recently for a very long time. I upgraded to the 10.10 distribution and since that distro, it seems that for some reason all Linuxes want to push my laptop to extremes. I have recently upgraded to Ubuntu 12.04 since I heart that it contains kernel fixes for overheating issues. 12.04 will actually eventually cool the system, but that is after the fans run to the point it sounds like a jet aircraft taking off and the laptop makes my hands sweat. In trying to combat the heat problems I have done the following: I installed the propriatery driver for my ATI Mobility HD 3600. I have tried both the one in the Additional Drivers and also tried ATI's latest greatest version. If I don't install this my laptop will overheat and shut off in minutes. Both seem to perform similarly, but the heat problem remains. I have tried limiting the CPU by installing the CPUFreq Indicator. This does help keep the machine from shutting off, but the heat is still uncomfortable to be around the machine. I usually run in power saver mode or run the cpu at 1.6 GHZ just to error on safety. I ran sensors-detect and here are the results: sean@sean-Studio-1737:~$ sudo sensors-detect # sensors-detect revision 5984 (2011-07-10 21:22:53 +0200) # System: Dell Inc. Studio 1737 (laptop) # Board: Dell Inc. 0F237N This program will help you determine which kernel modules you need to load to use lm_sensors most effectively. It is generally safe and recommended to accept the default answers to all questions, unless you know what you're doing. Some south bridges, CPUs or memory controllers contain embedded sensors. Do you want to scan for them? This is totally safe. (YES/no): y Module cpuid loaded successfully. Silicon Integrated Systems SIS5595... No VIA VT82C686 Integrated Sensors... No VIA VT8231 Integrated Sensors... No AMD K8 thermal sensors... No AMD Family 10h thermal sensors... No AMD Family 11h thermal sensors... No AMD Family 12h and 14h thermal sensors... No AMD Family 15h thermal sensors... No AMD Family 15h power sensors... No Intel digital thermal sensor... Success! (driver `coretemp') Intel AMB FB-DIMM thermal sensor... No VIA C7 thermal sensor... No VIA Nano thermal sensor... No Some Super I/O chips contain embedded sensors. We have to write to standard I/O ports to probe them. This is usually safe. Do you want to scan for Super I/O sensors? (YES/no): y Probing for Super-I/O at 0x2e/0x2f Trying family `National Semiconductor/ITE'... No Trying family `SMSC'... No Trying family `VIA/Winbond/Nuvoton/Fintek'... No Trying family `ITE'... No Probing for Super-I/O at 0x4e/0x4f Trying family `National Semiconductor/ITE'... Yes Found `ITE IT8512E/F/G Super IO' (but not activated) Some hardware monitoring chips are accessible through the ISA I/O ports. We have to write to arbitrary I/O ports to probe them. This is usually safe though. Yes, you do have ISA I/O ports even if you do not have any ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y Probing for `National Semiconductor LM78' at 0x290... No Probing for `National Semiconductor LM79' at 0x290... No Probing for `Winbond W83781D' at 0x290... No Probing for `Winbond W83782D' at 0x290... No Lastly, we can probe the I2C/SMBus adapters for connected hardware monitoring devices. This is the most risky part, and while it works reasonably well on most systems, it has been reported to cause trouble on some systems. Do you want to probe the I2C/SMBus adapters now? (YES/no): y Using driver `i2c-i801' for device 0000:00:1f.3: Intel ICH9 Module i2c-i801 loaded successfully. Module i2c-dev loaded successfully. Now follows a summary of the probes I have just done. Just press ENTER to continue: Driver `coretemp': * Chip `Intel digital thermal sensor' (confidence: 9) To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO)y Successful! Monitoring programs won't work until the needed modules are loaded. You may want to run 'service module-init-tools start' to load them. Unloading i2c-dev... OK Unloading i2c-i801... OK Unloading cpuid... OK sean@sean-Studio-1737:~$ sudo service module-init-tools start module-init-tools stop/waiting I also tried installing i8k but that didn't work since it didn't seem to be able to communicate with the hardware (probably for different kind of device). Also I ran acpi -V and here are the results: Battery 0: Full, 100% Battery 0: design capacity 613 mAh, last full capacity 260 mAh = 42% Adapter 0: on-line Thermal 0: ok, 49.0 degrees C Thermal 0: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 1: ok, 48.0 degrees C Thermal 1: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 2: ok, 51.0 degrees C Thermal 2: trip point 0 switches to mode critical at temperature 100.0 degrees C Cooling 0: LCD 0 of 15 Cooling 1: Processor 0 of 10 Cooling 2: Processor 0 of 10 I have hit a wall and don't know what to do now. Any advice is appreciated.

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• Is Financial Inclusion an Obligation or an Opportunity for Banks?

  - by tushar.chitra

  Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Cost Comparison Hard Disk Drive to Solid State Drive on Price per Gigabyte - dispelling a myth!

  - by tonyrogerson

  It is often said that Hard Disk Drive storage is significantly cheaper per GiByte than Solid State Devices – this is wholly inaccurate within the database space. People need to look at the cost of the complete solution and not just a single component part in isolation to what is really required to meet the business requirement. Buying a single Hitachi Ultrastar 600GB 3.5” SAS 15Krpm hard disk drive will cost approximately £239.60 (http://scan.co.uk, 22nd March 2012) compared to an OCZ 600GB Z-Drive R4 CM84 PCIe costing £2,316.54 (http://scan.co.uk, 22nd March 2012); I’ve not included FusionIO ioDrive because there is no public pricing available for it – something I never understand and personally when companies do this I immediately think what are they hiding, luckily in FusionIO’s case the product is proven though is expensive compared to OCZ enterprise offerings. On the face of it the single 15Krpm hard disk has a price per GB of £0.39, the SSD £3.86; this is what you will see in the press and this is what sales people will use in comparing the two technologies – do not be fooled by this bullshit people! What is the requirement? The requirement is the database will have a static size of 400GB kept static through archiving so growth and trim will balance the database size, the client requires resilience, there will be several hundred call centre staff querying the database where queries will read a small amount of data but there will be no hot spot in the data so the randomness will come across the entire 400GB of the database, estimates predict that the IOps required will be approximately 4,000IOps at peak times, because it’s a call centre system the IO latency is important and must remain below 5ms per IO. The balance between read and write is 70% read, 30% write. The requirement is now defined and we have three of the most important pieces of the puzzle – space required, estimated IOps and maximum latency per IO. Something to consider with regard SQL Server; write activity requires synchronous IO to the storage media specifically the transaction log; that means the write thread will wait until the IO is completed and hardened off until the thread can continue execution, the requirement has stated that 30% of the system activity will be write so we can expect a high amount of synchronous activity. The hardware solution needs to be defined; two possible solutions: hard disk or solid state based; the real question now is how many hard disks are required to achieve the IO throughput, the latency and resilience, ditto for the solid state. Hard Drive solution On a test on an HP DL380, P410i controller using IOMeter against a single 15Krpm 146GB SAS drive, the throughput given on a transfer size of 8KiB against a 40GiB file on a freshly formatted disk where the partition is the only partition on the disk thus the 40GiB file is on the outer edge of the drive so more sectors can be read before head movement is required: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 3,733 IOps at an average latency of 34.06ms (34 MiB/s). The same test was done on the same disk but the test file was 130GiB: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 528 IOps at an average latency of 217.49ms (4 MiB/s). From the result it is clear random performance gets worse as the disk fills up – I’m currently writing an article on short stroking which will cover this in detail. Given the work load is random in nature looking at the random performance of the single drive when only 40 GiB of the 146 GB is used gives near the IOps required but the latency is way out. Luckily I have tested 6 x 15Krpm 146GB SAS 15Krpm drives in a RAID 0 using the same test methodology, for the same test above on a 130 GiB for each drive added the performance boost is near linear, for each drive added throughput goes up by 5 MiB/sec, IOps by 700 IOps and latency reducing nearly 50% per drive added (172 ms, 94 ms, 65 ms, 47 ms, 37 ms, 30 ms). This is because the same 130GiB is spread out more as you add drives 130 / 1, 130 / 2, 130 / 3 etc. so implicit short stroking is occurring because there is less file on each drive so less head movement required. The best latency is still 30 ms but we have the IOps required now, but that’s on a 130GiB file and not the 400GiB we need. Some reality check here: a) the drive randomness is more likely to be 50/50 and not a full 100% but the above has highlighted the effect randomness has on the drive and the more a drive fills with data the worse the effect. For argument sake let us assume that for the given workload we need 8 disks to do the job, for resilience reasons we will need 16 because we need to RAID 1+0 them in order to get the throughput and the resilience, RAID 5 would degrade performance. Cost for hard drives: 16 x £239.60 = £3,833.60 For the hard drives we will need disk controllers and a separate external disk array because the likelihood is that the server itself won’t take the drives, a quick spec off DELL for a PowerVault MD1220 which gives the dual pathing with 16 disks 146GB 15Krpm 2.5” disks is priced at £7,438.00, note its probably more once we had two controller cards to sit in the server in, racking etc. Minimum cost taking the DELL quote as an example is therefore: {Cost of Hardware} / {Storage Required} £7,438.60 / 400 = £18.595 per GB £18.59 per GiB is a far cry from the £0.39 we had been told by the salesman and the myth. Yes, the storage array is composed of 16 x 146 disks in RAID 10 (therefore 8 usable) giving an effective usable storage availability of 1168GB but the actual storage requirement is only 400 and the extra disks have had to be purchased to get the  IOps up. Solid State Drive solution A single card significantly exceeds the IOps and latency required, for resilience two will be required. ( £2,316.54 * 2 ) / 400 = £11.58 per GB With the SSD solution only two PCIe sockets are required, no external disk units, no additional controllers, no redundant controllers etc. Conclusion I hope by showing you an example that the myth that hard disk drives are cheaper per GiB than Solid State has now been dispelled - £11.58 per GB for SSD compared to £18.59 for Hard Disk. I’ve not even touched on the running costs, compare the costs of running 18 hard disks, that’s a lot of heat and power compared to two PCIe cards!Just a quick note: I've left a fair amount of information out due to this being a blog! If in doubt, email me :)I'll also deal with the myth that SSD's wear out at a later date as well - that's just way over done still, yes, 5 years ago, but now - no.

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• Das T5-4 TPC-H Ergebnis naeher betrachtet

  - by Stefan Hinker

  Inzwischen haben vermutlich viele das neue TPC-H Ergebnis der SPARC T5-4 gesehen, das am 7. Juni bei der TPC eingereicht wurde.  Die wesentlichen Punkte dieses Benchmarks wurden wie gewohnt bereits von unserer Benchmark-Truppe auf  "BestPerf" zusammengefasst.  Es gibt aber noch einiges mehr, das eine naehere Betrachtung lohnt. Skalierbarkeit Das TPC raet von einem Vergleich von TPC-H Ergebnissen in unterschiedlichen Groessenklassen ab.  Aber auch innerhalb der 3000GB-Klasse ist es interessant: SPARC T4-4 mit 4 CPUs (32 Cores mit 3.0 GHz) liefert 205,792 QphH. SPARC T5-4 mit 4 CPUs (64 Cores mit 3.6 GHz) liefert 409,721 QphH. Das heisst, es fehlen lediglich 1863 QphH oder 0.45% zu 100% Skalierbarkeit, wenn man davon ausgeht, dass die doppelte Anzahl Kerne das doppelte Ergebnis liefern sollte.  Etwas anspruchsvoller, koennte man natuerlich auch einen Faktor von 2.4 erwarten, wenn man die hoehere Taktrate mit beruecksichtigt.  Das wuerde die Latte auf 493901 QphH legen.  Dann waere die SPARC T5-4 bei 83%.  Damit stellt sich die Frage: Was hat hier nicht skaliert?  Vermutlich der Plattenspeicher!  Auch hier lohnt sich eine naehere Betrachtung: Plattenspeicher Im Bericht auf BestPerf und auch im Full Disclosure Report der TPC stehen einige interessante Details zum Plattenspeicher und der Konfiguration.   In der Konfiguration der SPARC T4-4 wurden 12 2540-M2 Arrays verwendet, die jeweils ca. 1.5 GB/s Durchsatz liefert, insgesamt also eta 18 GB/s.  Dabei waren die Arrays offensichtlich mit jeweils 2 Kabeln pro Array direkt an die 24 8GBit FC-Ports des Servers angeschlossen.  Mit den 2x 8GBit Ports pro Array koennte man so ein theoretisches Maximum von 2GB/s erreichen.  Tatsaechlich wurden 1.5GB/s geliefert, was so ziemlich dem realistischen Maximum entsprechen duerfte. Fuer den Lauf mit der SPARC T5-4 wurden doppelt so viele Platten verwendet.  Dafuer wurden die 2540-M2 Arrays mit je einem zusaetzlichen Plattentray erweitert.  Mit dieser Konfiguration wurde dann (laut BestPerf) ein Maximaldurchsatz von 33 GB/s erreicht - nicht ganz das doppelte des SPARC T4-4 Laufs.  Um tatsaechlich den doppelten Durchsatz (36 GB/s) zu liefern, haette jedes der 12 Arrays 3 GB/s ueber seine 4 8GBit Ports liefern muessen.  Im FDR stehen nur 12 dual-port FC HBAs, was die Verwendung der Brocade FC Switches erklaert: Es wurden alle 4 8GBit ports jedes Arrays an die Switches angeschlossen, die die Datenstroeme dann in die 24 16GBit HBA ports des Servers buendelten.  Das theoretische Maximum jedes Storage-Arrays waere nun 4 GB/s.  Wenn man jedoch den Protokoll- und "Realitaets"-Overhead mit einrechnet, sind die tatsaechlich gelieferten 2.75 GB/s gar nicht schlecht.  Mit diesen Zahlen im Hinterkopf ist die Verdopplung des SPARC T4-4 Ergebnisses eine gute Leistung - und gleichzeitig eine gute Erklaerung, warum nicht bis zum 2.4-fachen skaliert wurde. Nebenbei bemerkt: Weder die SPARC T4-4 noch die SPARC T5-4 hatten in der gemessenen Konfiguration irgendwelche Flash-Devices. Mitbewerb Seit die T4 Systeme auf dem Markt sind, bemuehen sich unsere Mitbewerber redlich darum, ueberall den Eindruck zu hinterlassen, die Leistung des SPARC CPU-Kerns waere weiterhin mangelhaft.  Auch scheinen sie ueberzeugt zu sein, dass (ueber)grosse Caches und hohe Taktraten die einzigen Schluessel zu echter Server Performance seien.  Wenn ich mir nun jedoch die oeffentlichen TPC-H Ergebnisse ansehe, sehe ich dies: TPC-H @3000GB, Non-Clustered Systems System QphH SPARC T5-4 3.6 GHz SPARC T5 4/64 – 2048 GB 409,721.8 SPARC T4-4 3.0 GHz SPARC T4 4/32 – 1024 GB 205,792.0 IBM Power 780 4.1 GHz POWER7 8/32 – 1024 GB 192,001.1 HP ProLiant DL980 G7 2.27 GHz Intel Xeon X7560 8/64 – 512 GB 162,601.7 Kurz zusammengefasst: Mit 32 Kernen (mit 3 GHz und 4MB L3 Cache), liefert die SPARC T4-4 mehr QphH@3000GB ab als IBM mit ihrer 32 Kern Power7 (bei 4.1 GHz und 32MB L3 Cache) und auch mehr als HP mit einem 64 Kern Intel Xeon System (2.27 GHz und 24MB L3 Cache).  Ich frage mich, wo genau SPARC hier mangelhaft ist? Nun koennte man natuerlich argumentieren, dass beide Ergebnisse nicht gerade neu sind.  Nun, in Ermangelung neuerer Ergebnisse kann man ja mal ein wenig spekulieren: IBMs aktueller Performance Report listet die o.g. IBM Power 780 mit einem rPerf Wert von 425.5.  Ein passendes Nachfolgesystem mit Power7+ CPUs waere die Power 780+ mit 64 Kernen, verfuegbar mit 3.72 GHz.  Sie wird mit einem rPerf Wert von  690.1 angegeben, also 1.62x mehr.  Wenn man also annimmt, dass Plattenspeicher nicht der limitierende Faktor ist (IBM hat mit 177 SSDs getestet, sie duerfen das gerne auf 400 erhoehen) und IBMs eigene Leistungsabschaetzung zugrunde legt, darf man ein theoretisches Ergebnis von 311398 QphH@3000GB erwarten.  Das waere dann allerdings immer noch weit von dem Ergebnis der SPARC T5-4 entfernt, und gerade in der von IBM so geschaetzen "per core" Metric noch weniger vorteilhaft. In der x86-Welt sieht es nicht besser aus.  Leider gibt es von Intel keine so praktischen rPerf-Tabellen.  Daher muss ich hier fuer eine Schaetzung auf SPECint_rate2006 zurueckgreifen.  (Ich bin kein grosser Fan von solchen Kreuz- und Querschaetzungen.  Insb. SPECcpu ist nicht besonders geeignet, um Datenbank-Leistung abzuschaetzen, da fast kein IO im Spiel ist.)  Das o.g. HP System wird bei SPEC mit 1580 CINT2006_rate gelistet.  Das bis einschl. 2013-06-14 beste Resultat fuer den neuen Intel Xeon E7-4870 mit 8 CPUs ist 2180 CINT2006_rate.  Das ist immerhin 1.38x besser.  (Wenn man nur die Taktrate beruecksichtigen wuerde, waere man bei 1.32x.)  Hier weiter zu rechnen, ist muessig, aber fuer die ungeduldigen Leser hier eine kleine tabellarische Zusammenfassung: TPC-H @3000GB Performance Spekulationen System QphH* Verbesserung gegenueber der frueheren Generation SPARC T4-4 32 cores SPARC T4 205,792 2x SPARC T5-464 cores SPARC T5 409,721 IBM Power 780 32 cores Power7 192,001 1.62x IBM Power 780+ 64 cores Power7+  311,398* HP ProLiant DL980 G764 cores Intel Xeon X7560 162,601 1.38x HP ProLiant DL980 G780 cores Intel Xeon E7-4870    224,348* * Keine echten Resultate  - spekulative Werte auf der Grundlage von rPerf (Power7+) oder SPECint_rate2006 (HP) Natuerlich sind IBM oder HP herzlich eingeladen, diese Werte zu widerlegen.  Aber stand heute warte ich noch auf aktuelle Benchmark Veroffentlichungen in diesem Datensegment. Was koennen wir also zusammenfassen? Es gibt einige Hinweise, dass der Plattenspeicher der begrenzende Faktor war, der die SPARC T5-4 daran hinderte, auf jenseits von 2x zu skalieren Der Mythos, dass SPARC Kerne keine Leistung bringen, ist genau das - ein Mythos.  Wie sieht es umgekehrt eigentlich mit einem TPC-H Ergebnis fuer die Power7+ aus? Cache ist nicht der magische Performance-Schalter, fuer den ihn manche Leute offenbar halten. Ein System, eine CPU-Architektur und ein Betriebsystem jenseits einer gewissen Grenze zu skalieren ist schwer.  In der x86-Welt scheint es noch ein wenig schwerer zu sein. Was fehlt?  Nun, das Thema Preis/Leistung ueberlasse ich gerne den Verkaeufern ;-) Und zu guter Letzt: Nein, ich habe mich nicht ins Marketing versetzen lassen.  Aber manchmal kann ich mich einfach nicht zurueckhalten... Disclosure Statements The views expressed on this blog are my own and do not necessarily reflect the views of Oracle. TPC-H, QphH, $/QphH are trademarks of Transaction Processing Performance Council (TPC). For more information, see www.tpc.org, results as of 6/7/13. Prices are in USD. SPARC T5-4 409,721.8 QphH@3000GB, $3.94/QphH@3000GB, available 9/24/13, 4 processors, 64 cores, 512 threads; SPARC T4-4 205,792.0 QphH@3000GB, $4.10/QphH@3000GB, available 5/31/12, 4 processors, 32 cores, 256 threads; IBM Power 780 QphH@3000GB, 192,001.1 QphH@3000GB, $6.37/QphH@3000GB, available 11/30/11, 8 processors, 32 cores, 128 threads; HP ProLiant DL980 G7 162,601.7 QphH@3000GB, $2.68/QphH@3000GB available 10/13/10, 8 processors, 64 cores, 128 threads. SPEC and the benchmark names SPECfp and SPECint are registered trademarks of the Standard Performance Evaluation Corporation. Results as of June 18, 2013 from www.spec.org. HP ProLiant DL980 G7 (2.27 GHz, Intel Xeon X7560): 1580 SPECint_rate2006; HP ProLiant DL980 G7 (2.4 GHz, Intel Xeon E7-4870): 2180 SPECint_rate2006,

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• Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

  - by Kerrie Foy

  Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

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• Finally, upgrade from Nokia X3 to Samsung Galaxy S III

  This time, something slightly different but nonetheless not less interesting, hopefully. Living on a remote island like Mauritius, ill-praised 'Cyber Island' in the Indian Ocean, has its advantages in life style and relaxed environment to life in but in terms of technological aspects it can be quite a nightmare. Well, I guess this might be different story to report about... one day. Cyber Island Mauritius Despite it's shiny advertisement as Cyber Island and business in ICT hub to Africa, Mauritius is not on the latest track of available models in computer hardware or, in the context of this article, cellulars or smart-phone, or communication technology in general. Okay, I have to admit that this statement is only partly true. Money can buy, even here in Mauritius. Luckily, there are ways and ways to deal with this outcry of modern, read: technological, civilisation issues. Online shopping you might think? Yes, for sure, until you discover in your checkout procedure that a small island in the Indian Ocean isn't a preferred destination for delivery and the precious time you spent on putting your items into your cart and feeding your personal level of anticipation gets ruined on the last stint. Ordering from abroad saves you money Anyway, I got in touch with my personal courier and luckily there were some extra-kilos left in the luggage. First obstacle sorted, we have a Transporter! Okay, on the next occasion off to Amazon online and using their Prime service for fast delivery. Actually, the order was placed on Saturday evening and everything got delivered on Tuesday morning - nice job in less than 72 hours. Okay, among the items of that shopping rush I ordered a shiny Samsung Galaxy S III 16GB in oceanic blue - did I mention, that you hardly get a blue model in Mauritius? - for my BWE. Interesting side-notes: First, Amazon Germany dropped the prices for roughly 30% on the S3, and we got the 16GB model for less than 500 Euro (or approx. Rs. 19.500,-) compared to the usual Rs. 27.000,- on the local market. It even varies whether the local price is inclusive or exclusive VAT (15%). Second, since a while she was bothering me to get an iPhone and an iPad for her, fair enough I thought, decent hardware, posh design and reliable services. Until we watched the 'magical' introduction of Samsung's new models at the IFA exhibition, she read the bashing comments on Google+ on the iPhone 5 and I gave her a brief summary on the law suit between Apple and Samsung in the USA. So, yes, Samsung USA is right, the next big thing is already here - literally. My BWE loves the look and touch of the Galaxy S3. And for me it was more cost-effective in terms of purchases done at the App Store, ups, Play Store. Transfer of contacts, text messages and media files Okay, now that the hardware is in place, how to transfer all those contacts, text messages, media files, etc. between those two devices? In the past, I used to use the Nokia Communication Suite between various models but now for Android? Well, as usual Google and Bing are reliable friends and among the first hits I came across an article about How to Transfer Contacts from Nokia to Android. Couldn't be easier, right? Well, sort of... my main Windows systems are already running on Windows 8, and this actually caused problems with the mobile/smart-phone device drivers. The article provides the download for an older version 1.10 which upgrades to 2.11 (as time of writing this entry) but both couldn't get the Galaxy S3 and the Nokia connected. Shame on me... the product page clearly doesn't mention Windows 8 (for now) and Windows 8 isn't available for the general audience at all... After I took a spare machine running on Windows Vista everything went smooth. Software installed, upgrade done, device drivers for Android automatically downloaded and installed, and the same painless routine for the Nokia part. I think, I rebooted the system twice during the whole setup procedure but hey, it was more or less a distraction while coding some stuff in ASP.NET MVC and Telerik Kendo UI. The transfer of contacts and text messages was done via Wondershare MobileGo for Android, and all media files by moving the additional microSD card from one device to the other. But even without an external SD card, it would have been very easy to copy the files via Windows Explorer directly. Little catch and excellent service Fine, we are almost done and the only step left is to shift the SIM card... Ouch, gotcha! The X3 uses a standard size SIM card while the S III only accepts microSIM form factor. What an irony, bigger smartphone needs smaller SIM card. Luckily, the next showroom of Emtel is just 5 mins away up the road, and the service staff over there know their job. Finally, after roughly 10 mins of paper work, activation and small chit-chat, the S3 came to life on the mobile network. Owning a smart-phone now and knowing that my BWE would like to interact more on social networks away from home, especially to upload pictures and provide local 'check-ins', I activated a data package for her in advance, too. Even that it is Saturday, everything was already done and ready to be used. Nice bonus: The Emtel clerk directly offered me to set up the configuration for the Emtel data services, yes sure, go ahead, this saves me to search for that in the settings. Okay, spoiler-alert here, setting a static APN to access the Emtel network and the internet wouldn't be a challenge. But hey, she already had the phone in her hands and I could keep my eyes on the children. Well done, Emtel! Resume Thanks to the useful software package by Wondershare is was a hands-free experience to transfer all the data from a Nokia mobile on Symbian S60 to a Samsung Galaxy S III on Android Ice Cream Sandwich (ICS). In the future, this wont be a serious issue at all anymore thanks to synchronisation services and cloud storage. And for now, I'm only waiting for the official upgrades for Jelly Bean.

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• Finally, upgrade from Nokia X3 to Samsung Galaxy S III

  This time, something slightly different but nonetheless not less interesting, hopefully. Living on a remote island like Mauritius, ill-praised 'Cyber Island' in the Indian Ocean, has its advantages in life style and relaxed environment to life in but in terms of technological aspects it can be quite a nightmare. Well, I guess this might be different story to report about... one day. Cyber Island Mauritius Despite it's shiny advertisement as Cyber Island and business in ICT hub to Africa, Mauritius is not on the latest track of available models in computer hardware or, in the context of this article, cellulars or smart-phone, or communication technology in general. Okay, I have to admit that this statement is only partly true. Money can buy, even here in Mauritius. Luckily, there are ways and ways to deal with this outcry of modern, read: technological, civilisation issues. Online shopping you might think? Yes, for sure, until you discover in your checkout procedure that a small island in the Indian Ocean isn't a preferred destination for delivery and the precious time you spent on putting your items into your cart and feeding your personal level of anticipation gets ruined on the last stint. Ordering from abroad saves you money Anyway, I got in touch with my personal courier and luckily there were some extra-kilos left in the luggage. First obstacle sorted, we have a Transporter! Okay, on the next occasion off to Amazon online and using their Prime service for fast delivery. Actually, the order was placed on Saturday evening and everything got delivered on Tuesday morning - nice job in less than 72 hours. Okay, among the items of that shopping rush I ordered a shiny Samsung Galaxy S III 16GB in oceanic blue - did I mention, that you hardly get a blue model in Mauritius? - for my BWE. Interesting side-notes: First, Amazon Germany dropped the prices for roughly 30% on the S3, and we got the 16GB model for less than 500 Euro (or approx. Rs. 19.500,-) compared to the usual Rs. 27.000,- on the local market. It even varies whether the local price is inclusive or exclusive VAT (15%). Second, since a while she was bothering me to get an iPhone and an iPad for her, fair enough I thought, decent hardware, posh design and reliable services. Until we watched the 'magical' introduction of Samsung's new models at the IFA exhibition, she read the bashing comments on Google+ on the iPhone 5 and I gave her a brief summary on the law suit between Apple and Samsung in the USA. So, yes, Samsung USA is right, the next big thing is already here - literally. My BWE loves the look and touch of the Galaxy S3. And for me it was more cost-effective in terms of purchases done at the App Store, ups, Play Store. Transfer of contacts, text messages and media files Okay, now that the hardware is in place, how to transfer all those contacts, text messages, media files, etc. between those two devices? In the past, I used to use the Nokia Communication Suite between various models but now for Android? Well, as usual Google and Bing are reliable friends and among the first hits I came across an article about How to Transfer Contacts from Nokia to Android. Couldn't be easier, right? Well, sort of... my main Windows systems are already running on Windows 8, and this actually caused problems with the mobile/smart-phone device drivers. The article provides the download for an older version 1.10 which upgrades to 2.11 (as time of writing this entry) but both couldn't get the Galaxy S3 and the Nokia connected. Shame on me... the product page clearly doesn't mention Windows 8 (for now) and Windows 8 isn't available for the general audience at all... After I took a spare machine running on Windows Vista everything went smooth. Software installed, upgrade done, device drivers for Android automatically downloaded and installed, and the same painless routine for the Nokia part. I think, I rebooted the system twice during the whole setup procedure but hey, it was more or less a distraction while coding some stuff in ASP.NET MVC and Telerik Kendo UI. The transfer of contacts and text messages was done via Wondershare MobileGo for Android, and all media files by moving the additional microSD card from one device to the other. But even without an external SD card, it would have been very easy to copy the files via Windows Explorer directly. Little catch and excellent service Fine, we are almost done and the only step left is to shift the SIM card... Ouch, gotcha! The X3 uses a standard size SIM card while the S III only accepts microSIM form factor. What an irony, bigger smartphone needs smaller SIM card. Luckily, the next showroom of Emtel is just 5 mins away up the road, and the service staff over there know their job. Finally, after roughly 10 mins of paper work, activation and small chit-chat, the S3 came to life on the mobile network. Owning a smart-phone now and knowing that my BWE would like to interact more on social networks away from home, especially to upload pictures and provide local 'check-ins', I activated a data package for her in advance, too. Even that it is Saturday, everything was already done and ready to be used. Nice bonus: The Emtel clerk directly offered me to set up the configuration for the Emtel data services, yes sure, go ahead, this saves me to search for that in the settings. Okay, spoiler-alert here, setting a static APN to access the Emtel network and the internet wouldn't be a challenge. But hey, she already had the phone in her hands and I could keep my eyes on the children. Well done, Emtel! Resume Thanks to the useful software package by Wondershare is was a hands-free experience to transfer all the data from a Nokia mobile on Symbian S60 to a Samsung Galaxy S III on Android Ice Cream Sandwich (ICS). In the future, this wont be a serious issue at all anymore thanks to synchronisation services and cloud storage. And for now, I'm only waiting for the official upgrades for Jelly Bean.

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• Emtel Knowledge Series - Q2/2014

  From Cyber Island to Smart Mauritius Cyber Island? Smart Mauritius? - What is Emtel talking about? "With the majority of the population living in urban environments today, the concept of "Smart Cities" has become an urgent necessity. "Smart Cities" refer to an urban transformation which, by using latest ICT technologies makes cities more efficient. Many Governments are setting out ambitious plans to build the cities of the future based on massive connectivity, high bandwidth communications, intelligent sensors and analysis of huge volumes of data. Various researches have shown four key enablers for smart city success - Government leadership, suitable technology infrastructure, solid public-private partnerships and engaged citizens. It is around these enabling factors that telecoms companies can play a vital role in assisting governments to deliver on the smart city vision." The Emtel Knowledge Series goes in compliance with Emtel's 25th anniversary celebrations throughout the year and the master of ceremony, Kim Andersen, mentioned that there will be more upcoming events on a quarterly base. As a representative of the Mauritius Software Craftsmanship Community (MSCC) there was absolutely no hesitation to join in again. Following my visit to the first Emtel Knowledge Series workshop back in February this year, it was great to have another opportunity to meet and exchange with technology experts. But quite frankly what is it with those buzz words... As far as I remember and how it was mentioned "Cyber Island" is an old initiative from around 2005/2006 which has been refreshed in 2010. It implies the empowerment of Information & Communication Technologies (ICT) as an essential factor of growth by the government here in Mauritius. Actually, the first promotional period of Cyber Island brought me here but that's another story. The venue and its own problems Like last time the event was organised and held at the Conference Hall at Cyber Tower I in Ebene. As I've been working there for some years, I know about the frustrating situation of finding a proper parking. So, does Smart Island include better solutions for the search of parking spaces? Maybe, let's see whether I will be able to answer that question at the end of the article. Anyway, after circling around the tower almost two times, I finally got a decent space to put the car, without risking to get a ticket or damage actually. International speakers and their experience Once again, Emtel did a great job to get international expertise onto the stage to share their experience and vision on this kind of embarkment. Personally, I really appreciated the fact they were speakers of global reach and could provide own-experience knowledge. Johan Gott spoke about the fundamental change that the Swedish government ignited in order to move their society and workers' environment away from heavy industry towards a knowledge-based approach. Additionally, we spoke about the effort and transformation of New York City into a greener and more efficient Smart City. Given modern technology he also advised that any kind of available Big Data should be opened to the general public - this openness would provide a playground for anyone to garner new ideas and most probably solid solutions of which no one else thought about before. Emtel Knowledge Series on moving from Cyber Island to Smart Mauritus Later during the afternoon that exact statement regarding openness to and transparency of government-owned Big Data has been emphasised again by the Danish speaker Kim Andersen and his former colleague Mika Jantunen from Finland. Mika continued to underline the important role of the government to provide a solid foundation for a knowledge-based society and mentioned that Finnish citizens have a constitutional right to broadband connectivity. Next to free higher (tertiary) education Finland already produced a good number of innovations, among them are: First country to grant voting rights to women Free higher education Constitutional right to broadband connectivity Nokia Linux Angry Birds Sauna and others...  General access to internet via broadband and/or mobile connectivity is surely a key factor towards Smart Cities, or better said Smart Mauritius given the area dimensions and size of population. CTO Paul Valette gave the audience a brief overview of the essential role that Emtel will have to move Mauritius forward towards a knowledge-based and innovation-driven environment for its citizen. What I have seen looks really promising and with recently published information that Mauritians have 127% of mobile capacity - meaning more than 1 mobile, smartphone or tablet per person - it will be crucial to have the right infrastructure for these connected devices. How would it be possible to achieve a knowledge-based society? YouTube to the rescue!Seriously, gaining more knowledge will require to have fast access to educational course material as explained by Dr Kaviraj Sukon, General Director of the Open University of Mauritius. According to him a good number of high-profile universities in the world have opened their course libraries to the general public, among them EDX, Coursera and Open University. Nowadays, you're actually able and enabled to learn for and earn a BSc or even MSc certification on your own pace - no need to attend classed on campus. It was really impressive to see the number of available hours - more than enough for a life-long learning experience! {loadposition content_adsense} Networking in the name of MSCC As briefly mentioned above I was about to combine two approaches for this workshop. Of course, getting latest information and updates on Emtel services available, especially for my business here on the west coast of the island, but also to meet and greet new people for the MSCC. And I think it was very positive on both sides. Let me quickly describe some of the key aspects that happened during the day: Met with Arnaud Meslier and Kellie, both Microsoft to swap latest information on IT events. Hereby, I got an invite to Microsoft Windows Phone 8.1 Dev Camp. Got in touch with Arvin Lockee, Emtel to check our options to meet with the data team, and seizing the opportunity to have a visiting tour at the Emtel Data Centre. Had a great chat with Avinash Meetoo, Knowledge 7, Kim Andersen and Mika Jantunen about the situation of teaching and learning in general and specifically in the private sector here in Mauritius. Additionally, a number of various other interesting chats... Once again, I'm catching up on a couple of business cards in order to provide more background information about the MSCC, and to create a better awareness of MSCC within the local IT businesses. There is more to come soon!  Resume of the day The number of attendees during this event has been doubled or even tripled this time. The whole organisation has been improved massively and the combination of presentation and summarizing panel discussions was better than during the previous workshop back in February. Overall, once again a well-organised workshop and I'm already looking forward to join the next workshop in Q3. Update End of July we finally managed to visit the Emtel Data Centre in Arsenal. It was an interesting opportunity for some of our MSCC members.

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• Community Outreach - Where Should I Go

  - by Roger Brinkley

  A few days ago I was talking to person new to community development and they asked me what guidelines I used to determine the worthiness of a particular event. After our conversation was over I thought about it a little bit more and figured out there are three ways to determine if any event (be it conference, blog, podcast or other social medias) is worth doing: Transferability, Multiplication, and Impact. Transferability - Is what I have to say useful to the people that are going to hear it. For instance, consider a company that has product offering that can connect up using a number of languages like Scala, Grovey or Java. Sending a Scala expert to talk about Scala and the product is not transferable to a Java User Group, but a Java expert doing the same talk with a Java slant is. Similarly, talking about JavaFX to any Java User Group meeting in Brazil was pretty much a wasted effort until it was open sourced. Once it was open sourced it was well received. You can also look at transferability in relation to the subject matter that you're dealing with. How transferable is a presentation that I create. Can I, or a technical writer on the staff, turn it into some technical document. Could it be converted into some type of screen cast. If we have a regular podcast can we make a reference to the document, catch the high points or turn it into a interview. Is there a way of using this in the sales group. In other words is the document purely one dimensional or can it be re-purposed in other forms. Multiplication - On every trip I'm looking for 2 to 5 solid connections that I can make with developers. These are long term connections, because I know that once that relationship is established it will lead to another 2 - 5 from that connection and within a couple of years were talking about some 100 connections from just one developer. For instance, when I was working on JavaHelp in 2000 I hired a science teacher with a programming background. We've developed a very tight relationship over the year though we rarely see each other more than once a year. But at this JavaOne, one of his employees came up to me and said, "Richard (Rick Hard in Czech) told me to tell you that he couldn't make it to JavaOne this year but if I saw you to tell you hi". Another example is from my Mobile & Embedded days in Brasil. On our very first FISL trip about 5 years ago there were two university students that had created a project called "Marge". Marge was a Bluetooth framework that made connecting bluetooth devices easier. I invited them to a "Sun" dinner that evening. Originally they were planning on leaving that afternoon, but they changed their plans recognizing the opportunity. Their eyes were as big a saucers when they realized the level of engineers at the meeting. They went home started a JUG in Florianoplis that we've visited more than a couple of times. One of them went to work for Brazilian government lab like Berkley Labs, MIT Lab, John Hopkins Applied Physicas Labs or Lincoln Labs in the US. That presented us with an opportunity to show Embedded Java as a possibility for some of the work they were doing there. Impact - The final criteria is how life changing is what I'm going to say be to the individuals I'm reaching. A t-shirt is just a token, but when I reach down and tug at their developer hearts then I know I've succeeded. I'll never forget one time we flew all night to reach Joan Pasoa in Northern Brazil. We arrived at 2am went immediately to our hotel only to be woken up at 6 am to travel 2 hours by car to the presentation hall. When we arrived we were totally exhausted. Outside the facility there were 500 people lined up to hear 6 speakers for the day. That itself was uplifting.  I delivered one of my favorite talks on "I have passion". It was a talk on golf and embedded java development, "Find your passion". When we finished a couple of first year students came up to me and said how much my talk had inspired them. FISL is another great example. I had been about 4 years in a row. FISL is a very young group of developers so capturing their attention is important. Several of the students will come back 2 or 3 years later and ask me questions about research or jobs. And then there's Louis. Louis is one my favorite Brazilians. I can only describe him as a big Brazilian teddy bear. I see him every year at FISL. He works primarily in Java EE but he's attended every single one of my talks over the last 4 years. I can't tell you why, but he always greets me and gives me a hug. For some reason I've had a real impact. And of course when it comes to impact you don't just measure a presentation but every single interaction you have at an event. It's the hall way conversations, the booth conversations, but more importantly it's the conversations at dinner tables or in the cars when you're getting transported to an event. There's a good story that illustrates this. Last year in the spring I was traveling to Goiânia in Brazil. I've been there many times and leaders there no me well. One young man has picked me up at the airport on more than one occasion. We were going out to dinner one evening and he brought his girl friend along. One thing let to another and I eventually asked him, in front of her, "Why haven't you asked her to marry you?" There were all kinds of excuses and she just looked at him and smiled. When I came back in December for JavaOne he came and sought me. "I just want to tell you that I thought a lot about what you said, and I asked her to marry me. We're getting married next Spring." Sometimes just one presentation is all it takes to make an impact. Other times it takes years. Some impacts are directly related to the company and some are more personal in nature. It doesn't matter which it is because it's having the impact that matters.

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• Microphone not capturing sound on 12.04 Lenovo G580

  - by Yam Marcovic

  In both Skype and the Sound Recorder application, I am not capturing any audio from my built-in microphone. I'm not sure why. Otherwise, sound output is working well. I have tried running gstreamer-properties and setting the Default Input plugin to PulseAUdio as well (to match the output), and it didn't help. I have tried running alsamixer -V all and I only get 2 input-related entries: Capture(L R) which is on 100 and not muted (can't be either), and Analog Mic Boost which is on 20db. Extra info: Camera (video) is working well on Skype and Kamerka. Can you please help me get my microphone to work? lspci: 00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx- Latency: 0 Capabilities: <access denied> Kernel driver in use: agpgart-intel 00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 42 Region 0: Memory at e0000000 (64-bit, non-prefetchable) [size=4M] Region 2: Memory at d0000000 (64-bit, prefetchable) [size=256M] Region 4: I/O ports at 3000 [size=64] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915 00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04) (prog-if 30 [XHCI]) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 41 Region 0: Memory at e0600000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: xhci_hcd 00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 43 Region 0: Memory at e0614000 (64-bit, non-prefetchable) [size=16] Capabilities: <access denied> Kernel driver in use: mei Kernel modules: mei 00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI]) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 16 Region 0: Memory at e0619000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 44 Region 0: Memory at e0610000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 00002000-00002fff Memory behind bridge: e0500000-e05fffff Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR- BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 2 (rev c4) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Memory behind bridge: e0400000-e04fffff Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR- BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI]) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 23 Region 0: Memory at e0618000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Capabilities: <access denied> Kernel modules: iTCO_wdt 00:1f.2 SATA controller: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0]) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin B routed to IRQ 40 Region 0: I/O ports at 3088 [size=8] Region 1: I/O ports at 3094 [size=4] Region 2: I/O ports at 3080 [size=8] Region 3: I/O ports at 3090 [size=4] Region 4: I/O ports at 3060 [size=32] Region 5: Memory at e0617000 (32-bit, non-prefetchable) [size=2K] Capabilities: <access denied> Kernel driver in use: ahci 00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Interrupt: pin C routed to IRQ 10 Region 0: Memory at e0615000 (64-bit, non-prefetchable) [size=256] Region 4: I/O ports at 3040 [size=32] Kernel modules: i2c-i801 01:00.0 Ethernet controller: Atheros Communications Inc. AR8162 Fast Ethernet (rev 08) Subsystem: Lenovo Device 3979 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 11 Region 0: Memory at e0500000 (64-bit, non-prefetchable) [size=256K] Region 2: I/O ports at 2000 [size=128] Capabilities: <access denied> 02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) Subsystem: Lenovo Device 31a1 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 17 Region 0: Memory at e0400000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: ath9k Kernel modules: ath9k aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0

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• 5 Ways Android Still Disappoints (Me)

  - by TStewartDev

  Let me make this clear: I'm annoyed with Apple. I don't like their current policies and I don't like where Steve Jobs is taking the company. In general, I don't like it when any one company gets too much control in a market. When that happens, the leading company dictates the game and as consumers, our options all but disappear. That said, I'm still going to buy a new iPhone next week. My Apple-hating friends seem to desperately want me to go Android instead, but frankly, it's not good enough for me, and here are the reasons why. The Modern WinMo One of the reasons that Microsoft has identified for Windows Mobile's rapid decline is the breadth of hardware. They exercised little control over manufacturer's implementations. In theory, that sounds great. We as consumers have lots of choice. In practice, though, it meant among other things that updates to the devices were left up to the manufacturers. As a result, that rarely happened. (I'm still bitter at Toshiba for leaving me hanging back in 2002.) And now, Google is doing the same thing with Android. Case in point: my wife has a Motorola Backflip that we bought in April. It was released in March. Motorola says it will get Android 2.1 "sometime in Q3". Great. Meanwhile, I pull down the latest version of iPhone OS (now iOS) and install it the same day it's released. You may say that I can't judge Android by one lazy manufacturer. Yup, I sure can. With Apple, my original iPhone has been supported perfectly for 3 years. With Android, I will have to wait for upgrades after Google releases them, possibly indefinitely. Not cool. AT&T We signed a new contract with AT&T in April to get my wife's phone. I've had a reasonable experience with them. I don't imagine my experience with Verizon would be any better, and I'm relatively confident that Sprint doesn't have the coverage it takes to work well for us. The fact is, AT&T, for whatever reason, doesn't have jack for Android phones. May not be Android's fault, but it's still a shortcoming that prevents me from having it just like the iPhone's exclusivity keeps some folks on other networks from having it. Innovation? What Innovation? Android has a nice dashboard and a great notification system and… nothing else original. I keep reading about how disappointing the iPhone is nowadays. "It has no innovation," people say. Who does? Android has modeled its behavior after the iPhone. That's fine, but if all you've got is a similar product and I'm invested both skill-wise and app-wise in my current platform, why should I change? Microsoft's new Windows Phone 7 looks somewhat innovative, and I'm pretty excited to see what they'll bring to the table, but that's another six months away, at least. I've got a 3 year old phone that has some annoying issues now (thanks to recent encounters with water). I need a new phone now. Is This Going to Work? There's no shortage of criticism of Apple over its App Store policies, and I've vented my own anger about it. However, I will give them credit: their screening of apps has done a great job of weeding out the crap and gives an excellent indication that the app will work on my device. How about Android? Nope. It might work on your phone. Maybe. You'll have to try it to see. Get burned by it? Well, write a nasty review to try to keep others from making the mistake you did. If you don't mind doing that stuff, then Android is the platform for you. Personally, I'd rather have a receptionist screening out the telemarketing and survey calls than hang up on them myself, but that's your call. Slow, Slowing, Slower All this yapping about multitasking. This is an area I've been on Apple's side from the beginning. Sorry folks, but this is the number one reason I hated Windows Mobile: the longer you use it, the slower it gets because it doesn't kill apps. I'm with Steve Jobs on this one: if you see a task manager, we're doing it wrong. I don't want to have to manually kill apps. I hate doing that on Windows let alone on a mobile device. To me, priority one should be keeping the device speedy. Waiting for your device to respond is unacceptable. Bonus! Taken from iPhone Letdown? 8 Things Apple Didn't Announce, here are my responses: 4G Yeah, let me know if your area actually has it. I live in Lincoln, Nebraska. No carrier is going to have 4G here for at least 3 years. Meanwhile, you still get to pay for it. Yay! Cloud iTunes/OTA Sync You got me here. Of course, whether or not your Android device will be able to do it is always a good question. 3G Video Chat You got me here, too. I'm sure you spent countless hours in front of your phone with video chat. Also, I can't wait for the "No Video Chat While Driving" laws. Mobile Hotspot This is a neat feature, but as the author points out, it's left up to the carrier whether to implement it or not. Pretty sure any Android phones that come to AT&T won't have this enabled in the foreseeable future. Is Verizon even allowing this? I just figured Sprint was because they're failing so hard at keeping customers. Free MobileMe I use Google's services with my iPhone. The only people I know who use MobileMe are Apple fanboys and fangirls. If you choose to pay for a service that you can get for free, that's your decision, not Apple's. Voice Input Voice input has been available on phones (even "dumb" phones) for years now. iPhone does have the ability, though limited. Why don't I hear people telling their phones what to do? Maybe because it's still easier to use your fingers than talk to it. Get back to me when this becomes an important feature. Free Navigation Maybe this will be a bigger deal to me now that I'm getting a phone with GPS, but when using my buddy's 3gs, Google maps has worked just fine. Maybe I just don't trust turn-by-turn navigation enough to want it. Dashboard The only legitimate complaint on this list, to me. iPhone's home screen is pathetic, doubly so for the iPad. What a waste of perfectly usable space. I also want to add notifications to this list. Android's notification panel is far superior to the iPhone's. I don't want to hunt all over my screen to find little red dots. Put 'em in one place, Apple.

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• HTG Explains: Why Does Rebooting a Computer Fix So Many Problems?

  - by Chris Hoffman

  Ask a geek how to fix a problem you’ve having with your Windows computer and they’ll likely ask “Have you tried rebooting it?” This seems like a flippant response, but rebooting a computer can actually solve many problems. So what’s going on here? Why does resetting a device or restarting a program fix so many problems? And why don’t geeks try to identify and fix problems rather than use the blunt hammer of “reset it”? This Isn’t Just About Windows Bear in mind that this soltion isn’t just limited to Windows computers, but applies to all types of computing devices. You’ll find the advice “try resetting it” applied to wireless routers, iPads, Android phones, and more. This same advice even applies to software — is Firefox acting slow and consuming a lot of memory? Try closing it and reopening it! Some Problems Require a Restart To illustrate why rebooting can fix so many problems, let’s take a look at the ultimate software problem a Windows computer can face: Windows halts, showing a blue screen of death. The blue screen was caused by a low-level error, likely a problem with a hardware driver or a hardware malfunction. Windows reaches a state where it doesn’t know how to recover, so it halts, shows a blue-screen of death, gathers information about the problem, and automatically restarts the computer for you . This restart fixes the blue screen of death. Windows has gotten better at dealing with errors — for example, if your graphics driver crashes, Windows XP would have frozen. In Windows Vista and newer versions of Windows, the Windows desktop will lose its fancy graphical effects for a few moments before regaining them. Behind the scenes, Windows is restarting the malfunctioning graphics driver. But why doesn’t Windows simply fix the problem rather than restarting the driver or the computer itself?  Well, because it can’t — the code has encountered a problem and stopped working completely, so there’s no way for it to continue. By restarting, the code can start from square one and hopefully it won’t encounter the same problem again. Examples of Restarting Fixing Problems While certain problems require a complete restart because the operating system or a hardware driver has stopped working, not every problem does. Some problems may be fixable without a restart, though a restart may be the easiest option. Windows is Slow: Let’s say Windows is running very slowly. It’s possible that a misbehaving program is using 99% CPU and draining the computer’s resources. A geek could head to the task manager and look around, hoping to locate the misbehaving process an end it. If an average user encountered this same problem, they could simply reboot their computer to fix it rather than dig through their running processes. Firefox or Another Program is Using Too Much Memory: In the past, Firefox has been the poster child for memory leaks on average PCs. Over time, Firefox would often consume more and more memory, getting larger and larger and slowing down. Closing Firefox will cause it to relinquish all of its memory. When it starts again, it will start from a clean state without any leaked memory. This doesn’t just apply to Firefox, but applies to any software with memory leaks. Internet or Wi-Fi Network Problems: If you have a problem with your Wi-Fi or Internet connection, the software on your router or modem may have encountered a problem. Resetting the router — just by unplugging it from its power socket and then plugging it back in — is a common solution for connection problems. In all cases, a restart wipes away the current state of the software . Any code that’s stuck in a misbehaving state will be swept away, too. When you restart, the computer or device will bring the system up from scratch, restarting all the software from square one so it will work just as well as it was working before. “Soft Resets” vs. “Hard Resets” In the mobile device world, there are two types of “resets” you can perform. A “soft reset” is simply restarting a device normally — turning it off and then on again. A “hard reset” is resetting its software state back to its factory default state. When you think about it, both types of resets fix problems for a similar reason. For example, let’s say your Windows computer refuses to boot or becomes completely infected with malware. Simply restarting the computer won’t fix the problem, as the problem is with the files on the computer’s hard drive — it has corrupted files or malware that loads at startup on its hard drive. However, reinstalling Windows (performing a “Refresh or Reset your PC” operation in Windows 8 terms) will wipe away everything on the computer’s hard drive, restoring it to its formerly clean state. This is simpler than looking through the computer’s hard drive, trying to identify the exact reason for the problems or trying to ensure you’ve obliterated every last trace of malware. It’s much faster to simply start over from a known-good, clean state instead of trying to locate every possible problem and fix it. Ultimately, the answer is that “resetting a computer wipes away the current state of the software, including any problems that have developed, and allows it to start over from square one.” It’s easier and faster to start from a clean state than identify and fix any problems that may be occurring — in fact, in some cases, it may be impossible to fix problems without beginning from that clean state. Image Credit: Arria Belli on Flickr, DeclanTM on Flickr     

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• Exalogic 2.0.1 Tea Break Snippets - Creating a ModifyJeOS VirtualBox

  - by The Old Toxophilist

  Following on from my previous blog entry "Modifying the Base Template" I decided to put together a quick blog to show how to create a small VirtualBox, guest, that can be used to execute the ModifyJeOS and hence edit you templates. One of the main advantages of this is that Templates can be created away from the Exalogic Environment. For the Guest OS I chose OEL 6u3 and decided to create it as a basic server because I did not require a graphical interface but it's a simple change to create it with a GUI. Required Software Virtual Box. Oracle Enterprise Linux. Creating the VM I'll assume that the reader is experienced with Virtual Box and installing OEL and hence will make this section brief. Create VirtualBox Guest Create a new VirtualBox Guest and select oracle Linux 64 bit. Follow through the create process and select Dynamic Disk Size and the default 12GB disk size. The actual image will be a lot smaller than this but the OEL install will fail with insufficient disk space if you attempt a smaller size. Once the guest has been created attach the previously downloaded OEL 6u3 iso to the cd drive and start the guest. Install OEL On starting the guest the system will boot off the associated OEL 6u3 iso and take you through the standard installation process. Select all the appropriate information but when you reach the installation type select Basic Server because we do not need that additional packages and only need to access through the command line interface. Complete the installation and reboot the Guest. At this point we now have a basic OEL server running. Installing Guest Add-ons Before we can easily access the Guest we will need to add the VirtualBox guest add-ons. These will provide better keyboard and mouse integration and allow access the shared folders on the host machine. Before we can do this we will need to do the following: Enable Networking. Install additional rpms.  To enable the networking (eth0), that appears to be disabled by default, we can execute: ifup eth0 This will start the eth0 connection but once the Guest is rebooted the network will be down again. To resolve this you will need to edit the /etc/sysconfig/network-scripts/ifcfg-eth0 file and change the ONBOOT parameter to "yes". Now we have enabled the network we will need to install a number of addition rpm. First we will need to configure the yum repository as follows: [ol6_latest] name=Oracle Linux $releasever Latest ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/latest/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 [ol6_ga_base] name=Oracle Linux $releasever GA installation media copy ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/0/base/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=0 [ol6_u1_base] name=Oracle Linux $releasever Update 1 installation media copy ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/1/base/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=0 [ol6_u2_base] name=Oracle Linux $releasever Update 2 installation media copy ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/2/base/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=0 [ol6_u3_base] name=Oracle Linux $releasever Update 3 installation media copy ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/3/base/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=0 [ol6_UEK_latest] name=Latest Unbreakable Enterprise Kernel for Oracle Linux $releasever ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/UEK/latest/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 [ol6_UEK_base] name=Unbreakable Enterprise Kernel for Oracle Linux $releasever ($basearch) baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/UEK/base/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=0 Once the repository has been edited we will need to execute the following yum commands: yum update yum install gcc yum install kernel-uek-devel yum install kernel-devel yum install createrepo At this point we now have all the additional packages required to install the VirtualBox Guest Add-ons. So select Devices->InstallGuest Additions on you running guest: This will simply place the VirtualBoxGuestAdditions.iso in the virtual cd and we will need to execute the following before we can run them. mkdir /media/cdrom mount -t iso9660 -o ro /dev/cdrom /media/cdrom cd /media/cdrom/ ls ./VBoxLinuxAdditions.run This will initiate the install and kernel rebuild. What you will notice is that during the installation a Failed will be displayed but this is simply because we have no graphical components. At this point we the installation will also have added the vboxsf group to the system and to access any shared folders we will create our user will need to be a member of this group an so the next stage is to add the root user to this group as follows: usermod -G vboxsf root cat /etc/group cat /etc/passwd init 0 Now simply shutdown the guest and add the Shared folder within your guests settings. Install ModifyJeOS Once the shared folder has been added restart the guest and change directory into the shared folder (/media/sf_<folder name>). For the next step I am assuming the ModifyJeOS rpms are located in the shared folder. We can simply execute: rpm -ivh ovm-modify-jeos-1.1.0-17.el5.noarch.rpm # Test with modifyjeos Using ModifyJeOS I have a modified MountSystemImg.sh script that should be copied into the /root/bin directory (you may need to create this) and from here it can be executed from any location: MountSystemImg.sh #!/bin/sh # The script assumes it's being run from the directory containing the System.img # Export for later i.e. during unmount export LOOP=`losetup -f` export SYSTEMIMG=/mnt/elsystem export TEMPLATEDIR=`pwd` # Make Temp Mount Directory mkdir -p $SYSTEMIMG # Create Loop for the System Image losetup $LOOP System.img kpartx -a $LOOP mount /dev/mapper/`basename $LOOP`p2 $SYSTEMIMG #Change Dir into mounted Image cd $SYSTEMIMG echo "######################################################################" echo "### ###" echo "### Starting Bash shell for editing. When completed log out to ###" echo "### Unmount the System.img file. ###" echo "### ###" echo "######################################################################" echo bash cd ~ cd $TEMPLATEDIR umount $SYSTEMIMG kpartx -d $LOOP losetup -d $LOOP rm -rf $SYSTEMIMG This script will simple create a mount directory, mount the System.img and then start a new shell in the mounted directory. On exiting the shell it will unmount the System.img. It only requires that you execute the script in the directory containing the System.img. These can be created under the mounted shared directory. In the example below I have extracted the Base template within the shared folder and then renamed it OEL_40GB_ROOT before changing into that directory and executing the script.

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• Real tortoises keep it slow and steady. How about the backups?

  - by Maria Zakourdaev

    … Four tortoises were playing in the backyard when they decided they needed hibiscus flower snacks. They pooled their money and sent the smallest tortoise out to fetch the snacks. Two days passed and there was no sign of the tortoise. "You know, she is taking a lot of time", said one of the tortoises. A little voice from just out side the fence said, "If you are going to talk that way about me I won't go." Is it too much to request from the quite expensive 3rd party backup tool to be a way faster than the SQL server native backup? Or at least save a respectable amount of storage by producing a really smaller backup files?  By saying “really smaller”, I mean at least getting a file in half size. After Googling the internet in an attempt to understand what other “sql people” are using for database backups, I see that most people are using one of three tools which are the main players in SQL backup area:  LiteSpeed by Quest SQL Backup by Red Gate SQL Safe by Idera The feedbacks about those tools are truly emotional and happy. However, while reading the forums and blogs I have wondered, is it possible that many are accustomed to using the above tools since SQL 2000 and 2005.  This can easily be understood due to the fact that a 300GB database backup for instance, using regular a SQL 2005 backup statement would have run for about 3 hours and have produced ~150GB file (depending on the content, of course).  Then you take a 3rd party tool which performs the same backup in 30 minutes resulting in a 30GB file leaving you speechless, you run to management persuading them to buy it due to the fact that it is definitely worth the price. In addition to the increased speed and disk space savings you would also get backup file encryption and virtual restore -  features that are still missing from the SQL server. But in case you, as well as me, don’t need these additional features and only want a tool that performs a full backup MUCH faster AND produces a far smaller backup file (like the gain you observed back in SQL 2005 days) you will be quite disappointed. SQL Server backup compression feature has totally changed the market picture. Medium size database. Take a look at the table below, check out how my SQL server 2008 R2 compares to other tools when backing up a 300GB database. It appears that when talking about the backup speed, SQL 2008 R2 compresses and performs backup in similar overall times as all three other tools. 3rd party tools maximum compression level takes twice longer. Backup file gain is not that impressive, except the highest compression levels but the price that you pay is very high cpu load and much longer time. Only SQL Safe by Idera was quite fast with it’s maximum compression level but most of the run time have used 95% cpu on the server. Note that I have used two types of destination storage, SATA 11 disks and FC 53 disks and, obviously, on faster storage have got my backup ready in half time. Looking at the above results, should we spend money, bother with another layer of complexity and software middle-man for the medium sized databases? I’m definitely not going to do so.  Very large database As a next phase of this benchmark, I have moved to a 6 terabyte database which was actually my main backup target. Note, how multiple files usage enables the SQL Server backup operation to use parallel I/O and remarkably increases it’s speed, especially when the backup device is heavily striped. SQL Server supports a maximum of 64 backup devices for a single backup operation but the most speed is gained when using one file per CPU, in the case above 8 files for a 2 Quad CPU server. The impact of additional files is minimal.  However, SQLsafe doesn’t show any speed improvement between 4 files and 8 files. Of course, with such huge databases every half percent of the compression transforms into the noticeable numbers. Saving almost 470GB of space may turn the backup tool into quite valuable purchase. Still, the backup speed and high CPU are the variables that should be taken into the consideration. As for us, the backup speed is more critical than the storage and we cannot allow a production server to sustain 95% cpu for such a long time. Bottomline, 3rd party backup tool developers, we are waiting for some breakthrough release. There are a few unanswered questions, like the restore speed comparison between different tools and the impact of multiple backup files on restore operation. Stay tuned for the next benchmarks.    Benchmark server: SQL Server 2008 R2 sp1 2 Quad CPU Database location: NetApp FC 15K Aggregate 53 discs Backup statements: No matter how good that UI is, we need to run the backup tasks from inside of SQL Server Agent to make sure they are covered by our monitoring systems. I have used extended stored procedures (command line execution also is an option, I haven’t noticed any impact on the backup performance). SQL backup LiteSpeed SQL Backup SQL safe backup database <DBNAME> to disk= '\\<networkpath>\par1.bak' , disk= '\\<networkpath>\par2.bak', disk= '\\<networkpath>\par3.bak' with format, compression EXECUTE master.dbo.xp_backup_database @database = N'<DBName>', @backupname= N'<DBName> full backup', @desc = N'Test', @compressionlevel=8, @filename= N'\\<networkpath>\par1.bak', @filename= N'\\<networkpath>\par2.bak', @filename= N'\\<networkpath>\par3.bak', @init = 1 EXECUTE master.dbo.sqlbackup '-SQL "BACKUP DATABASE <DBNAME> TO DISK= ''\\<networkpath>\par1.sqb'', DISK= ''\\<networkpath>\par2.sqb'', DISK= ''\\<networkpath>\par3.sqb'' WITH DISKRETRYINTERVAL = 30, DISKRETRYCOUNT = 10, COMPRESSION = 4, INIT"' EXECUTE master.dbo.xp_ss_backup @database = 'UCMSDB', @filename = '\\<networkpath>\par1.bak', @backuptype = 'Full', @compressionlevel = 4, @backupfile = '\\<networkpath>\par2.bak', @backupfile = '\\<networkpath>\par3.bak' If you still insist on using 3rd party tools for the backups in your production environment with maximum compression level, you will definitely need to consider limiting cpu usage which will increase the backup operation time even more: RedGate : use THREADPRIORITY option ( values 0 – 6 ) LiteSpeed : use  @throttle ( percentage, like 70%) SQL safe :  the only thing I have found was @Threads option.   Yours, Maria

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• Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

  - by Jason Fitzpatrick

  Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• DBA Best Practices - A Blog Series: Episode 1 - Backups

  - by Argenis

    This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups had completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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• Google Analytics on Android

  - by pjv

  There is a specific and official analytics SDK for native Android apps (note that I'm not talking about webpages in apps on a phone). This library basically sends pages and events to Google Analytics and you can view your analytics in exactly the same dashboard as for websites. Since my background is apps rather than websites, and since a lot of the Google Analytics terminology seems particularly inapplicable to a native app, I need some pointers. Please discuss my remarks, provide some clarification where you think I'm off-track, and above all share good experiences! 1. Page Views Pages mostly can match different Activities (and Dialogs) being displayed. Activities can be visible behind non-full-screen Activities however, though only the top-level Activity can be interacted. This sort-off clashes with a "(page) view". You'd also want at least one page view for each visit and therefore put one page view tracker in the Application class. However this does not constitute a window or sorts. Usually an Activity will open at the same time, so the time spent on that page will have been 0. This will influence your "time spent" statistics. How are these counted anyway? Moreover, there is a loose coupling between the Activities, by means of Intents. A user can, much like on any website, step in at any Activity, although usually this then concerns resuming the application where he left off. This makes that the hierarchy of Activities usually is very flat. And since there are no url's involved. What meaning would using slashes in page titles have, such as "/Home"? All pages would appear on an equal level in the reports, so no content drilldown. Non-unique page views seem to be counted as some kind of indicator of successfulness: how often does the visitor revisit the page. When the user rotates the screen however usually an Activity resumes again, thus making it a new page view. This happens a lot. Maybe a well-thought-through placement of the call might solve this, or placing several, I'm not sure. How to deal with Page Views? 2. Events I'd say there are two sorts: A user event Something that happened, usually as an indirect consequence of the above. The latter particularly is giving me headaches. First of all, many events aren't written in code any more, but pieced logically together by means of Intents. This means that there is no place to put the analytics call. You'd either have to give up this advantage and start doing it the old-fashioned way in favor of good analytics, or, just be missing some events. Secondly, as a developer you're not so much interested in when a user clicks a button, but if the action that should have been performed really was performed and what the result was. There seems to be no clear way to get resulting data into Google Analytics (what's up with the integers? I want to put in Strings!). The same that applies to the flat pages hierarchy, also goes for the event categories. You could do "vertical" categories (topically, that is), but some code is shared "horizontally" and the tracking will be equally shared. Just as with the Intents mechanism, inheritance makes it hard for you to put the tracking in the right places at all times. And I can't really imagine "horizontal" categories. Unless you start making really small categories, such as all the items form the same menu in one category, I have a hard time grasping the concept. Finally, how do you deal with cancelling? Usually you both have an explicit cancel mechanism by ways of a button, as well as the implicit cancel when the "back"-button is pressed to leave the activity and there were no changes. The latter also applies to "saves", when the back button is pressed and there ARE changes. How are you consequently going to catch all these if not by doing all the "back"-button work yourself? How to deal with events? 3. Goals For goal types I have choice of: URL Destination, Time on Site, and Pages/Visit. Most apps don't have a funnel that leads the user to some "registration done" or "order placed" page. Apps have either already been bought (in which case you want to stimulate the user to love your app, so that he might bring on new buyers) or are paid for by in-app ads. So URL Destination is not a very important goal. Time on Site also seems troublesome. First, I have some doubt on how this would be measured. Second, I don't necessarily want my user to spend a lot of time in my already paid app, just be active and content. Equivalently, why not mention how frequent a user uses your app? Regarding Pages/Visit I already mentioned how screen orientation changes blow up the page view numbers. In an app I'd be most interested in events/visit to measure the user's involvement/activity. If he's intensively using the app then he must be loving it right? Furthermore, I also have some small funnels (that do not lead to conversion though) that I want to see streamlined. In my mind those funnels would end in events rather than page views but that seems not to be possible. I could also measure clickthroughs on in-app ads, but then I'd need to track those as Page Views rather than Events, in view of "URL Destination". What are smart goals for apps and how can you fit them on top of Analytics? 4. Optimisation Is there a smart way to manually do what "Website Optimiser" does for websites? Most importantly, how would I track different landing page designs? 5. Traffic Sources Referrals deal with installation time referrals, if you're smart enough to get them included. But perhaps I'd also want to get some data which third-party app sends users to my app to perform some actions (this app interoperability is possible via Intents). Many of the terminologies related to "Traffic Sources" seem totally meaningless and there is no possibility of connecting in AdSense. What are smart uses of this data? 6. Visitors Of the "Browser capabilities", "Network Properties" and "Mobile" tabs, many things are pointless as they have no influence on / relation with my mostly offline app that won't use flash anyway. Only if you drill down far enough, can you get to OS versions, which do matter a lot. I even forgot where you could check what exact Android devices visited. What are smart uses of this data? How can you make the relevant info more prominent? 7. Other No in-page analytics. I have to register my app as a web-url (What!?)?

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• CodePlex Daily Summary for Monday, September 03, 2012

  CodePlex Daily Summary for Monday, September 03, 2012Popular ReleasesMetodología General Ajustada - MGA: 03.01.03: Cambios Aury: Ajuste del margen del reporte. Visualización de la columna de Supuestos en la parte del módulo de Decisión. Cambios John: Integración de código con cambios enviados por Aury Niño. Generación de instaladores. Soporte técnico por correo electrónico y telefónico.Iveely Search Engine: Iveely Search Engine （0.2.0）: ????ISE?0.1.0??，?????，ISE?0.2.0?????????，???????，????????20???follow?ISE，????，??ISE??????????，??????????，?????????，?????????0.2.0??????，??????????。 Iveely Search Engine ?0.2.0?????????“??????????”，??????，?????????，???????，???????????????????，????、????????????。???0.1.0????????????： 1. ??“????” ??。??????????，?????????，???????????????????。??：????????，????????????，??????????????????。??????。 2. ??“????”??。?0.1.0??????，???????，???????????????，?????????????，????????，?0.2.0?，???????...Thisismyusername's codeplex page.: HTML5 Mulititouch Fruit Ninja Proof of Concept: This is an example of how you could create a game such as Fruit Ninja using HTML5's multitouch capabilities. Sorry this example doesn't have great graphics. If I had my own webpage, I could store some graphics and upload the game there and it might look halfway decent, but since I'm only using a Codeplex page and most mobile devices can't open .zip files, the fruits are just circles. I hope you enjoy reading the source code anyway.GmailDefaultMaker: GmailDefaultMaker 3.0.0.2: Add QQ Mail BugfixSmart Data Access layer: Smart Data access Layer Ver 3: In this version support executing inline query is added. Check Documentation section for detail.TSQL Code Smells Finder: POC 1.01: Proof of concept 1.01 TSQLDomTest.ps1 and Errors.Txt are requiredConfuser: Confuser build 76542: This is a build of changeset 76542.Reactive State Machine: ReactiveStateMachine-beta: TouchStateMachine now supports Microsoft Surface 2.0 SDK. The TouchStateMachine is an extension to the Reactive State Machine. Reactive State Machine uses NuGet for dependency managementSharePoint Column & View Permission: SharePoint Column and View Permission v1.2: Version 1.2 of this project. If you will find any bugs please let me know at enti@zoznam.sk or post your findings in Issue TrackerMihmojsos OS: Mihmojsos OS 3 (Smart Rabbit): !Mihmojsos OS 3 Smart Rabbit Mihmojsos Smart Rabbit is now availableDotNetNuke Translator: 01.00.00 Beta: First release of the project.YNA: YNA 0.2 alpha: Wath's new since 0.1 alpha ? A lot of changes but there are the most interresting : StateManager is now better and faster Mouse events for all YnObjects (Sprites, Images, texts) A really big improvement for YnGroup Gamepad support And the news : Tiled Map support (need refactoring) Isometric tiled map support (need refactoring) Transition effect like "FadeIn" and "FadeOut" (YnTransition) Timers (YnTimer) Path management (YnPath, need more refactoring) Downloads All downloads...Audio Pitch & Shift: Audio Pitch And Shift 5.1.0.2: fixed several issues with streaming modeUrlPager: UrlPager 1.2: Fixed bug in which url parameters will lost after paging; ????????url???bug；Sofire Suite: Sofire v1.5.0.0: Sofire v1.5.0.0 ?? ???????? ?????： 1、?? 2、????EntLib.com????????: EntLib.com???????? v3.0: EntLib eCommerce Solution ???Microsoft .Net Framework?????????????????????。Coevery - Free CRM: Coevery 1.0.0.24: Add a sample database, and installation instructions.Math.NET Numerics: Math.NET Numerics v2.2.1: Major linear algebra rework since v2.1, now available on Codeplex as well (previous versions were only available via NuGet). Since v2.2.0: Student-T density more robust for very large degrees of freedom Sparse Kronecker product much more efficient (now leverages sparsity) Direct access to raw matrix storage implementations for advanced extensibility Now also separate package for signed core library with a strong name (we dropped strong names in v2.2.0) Also available as NuGet packages...Microsoft SQL Server Product Samples: Database: AdventureWorks Databases – 2012, 2008R2 and 2008: About this release This release consolidates AdventureWorks databases for SQL Server 2012, 2008R2 and 2008 versions to one page. Each zip file contains an mdf database file and ldf log file. This should make it easier to find and download AdventureWorks databases since all OLTP versions are on one page. There are no database schema changes. For each release of the product, there is a light-weight and full version of the AdventureWorks sample database. The light-weight version is denoted by ...Christoc's DotNetNuke Module Development Template: DotNetNuke Project Templates V1.1 for VS2012: This release is specifically for Visual Studio 2012 Support, distributed through the Visual Studio Extensions gallery at http://visualstudiogallery.msdn.microsoft.com/ After you build in Release mode the installable packages (source/install) can be found in the INSTALL folder now, within your module's folder, not the packages folder anymore Check out the blog post for all of the details about this release. http://www.dotnetnuke.com/Resources/Blogs/EntryId/3471/New-Visual-Studio-2012-Projec...New ProjectsBPVote4PPT: BPVote For PowerPointCosmo OS: La semplicità in un OSFinancial Analytic Tools: C#.Net Financial Analytic ToolsGeminiMVC: An Open Source CMS written in ASP.net MVC 4 with speed, extensibility, and ease-of-us in mind.JQuery SharePoint Autocomplete People Picker: This JQUery bundle provides an autocomplete people picker based on SharePoint profiles. It can be hosted on the SharePoint itself or on remote applications.Kerbal Space Program PartModule Library: This project is designed to add various functionalities to custom parts for the space program simulation game Kerbal Space Program.KeyboardRemapper: This tool to remaps keys in the keyboard. If you have more than one keyboard or an additional keypad, you can remap the keys of the each keyboard independentlyKHStudent: ??????Localized DataAnnotations with T4 templates: Simplified DataAnnotations localization using T4 templates.MfcLightToolkit: Supports development for small and simple MFC application. Provides asynchronous programming model like .NET, file download, easy control resizing, and so on.Müslüm ÖZTÜRK Code Lib: Test amaçli olusturulan projemdirPolska: Testproject in how a polish grammerprogram can look like.QueueLessApp: Here is the codeRusIS.CMS: aaaSGPS: Projeto de controle de produtos e serviçosStemmersNet: Stemmers pack for .Net FrameworkTrabajo Final de Ingenieria - Javier Vallejos: Tesis Final de la carrera de Ingenieria - Universidad Abierta Interamericana.TSQL Code Smells Finder: TSQL 'smells' findersXNA and Data Driven Design: This project includes links for XNA and Data Driven DesignXNA and System Testing: This project includes code for XNA and System TestingYUGI-AR Project: an open source project for yugioh based augmented reality???????? ? ?????????????: ???? ??????? ??????? ?????????????? ??????????? ?????????? ??? ? ????? ?????? ? ? ??? ??? ????? ? ??? ?????????? ????????????.

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• Windows Azure Virtual Machine Readiness and Capacity Assessment for SQL Server

  - by SQLOS Team

  Windows Azure Virtual Machine Readiness and Capacity Assessment for Windows Server Machine Running SQL Server With the release of MAP Toolkit 8.0 Beta, we have added a new scenario to assess your Windows Azure Virtual Machine Readiness. The MAP 8.0 Beta performs a comprehensive assessment of Windows Servers running SQL Server to determine you level of readiness to migrate an on-premise physical or virtual machine to Windows Azure Virtual Machines. The MAP Toolkit then offers suggested changes to prepare the machines for migration, such as upgrading the operating system or SQL Server. MAP Toolkit 8.0 Beta is available for download here Your participation and feedback is very important to make the MAP Toolkit work better for you. We encourage you to participate in the beta program and provide your feedback at [email protected] or through one of our surveys. Now, let’s walk through the MAP Toolkit task for completing the Windows Azure Virtual Machine assessment and capacity planning. The tasks include the following: Perform an inventory View the Windows Azure VM Readiness results and report Collect performance data for determine VM sizing View the Windows Azure Capacity results and report Perform an inventory: 1. To perform an inventory against a single machine or across a complete environment, choose Perform an Inventory to launch the Inventory and Assessment Wizard as shown below: 2. After the Inventory and Assessment Wizard launches, select either the Windows computers or SQL Server scenario to inventory Windows machines. HINT: If you don’t care about completely inventorying a machine, just select the SQL Server scenario. Click Next to Continue. 3. On the Discovery Methods page, select how you want to discover computers and then click Next to continue. Description of Discovery Methods: Use Active Directory Domain Services -- This method allows you to query a domain controller via the Lightweight Directory Access Protocol (LDAP) and select computers in all or specific domains, containers, or OUs. Use this method if all computers and devices are in AD DS. Windows networking protocols --  This method uses the WIN32 LAN Manager application programming interfaces to query the Computer Browser service for computers in workgroups and Windows NT 4.0–based domains. If the computers on the network are not joined to an Active Directory domain, use only the Windows networking protocols option to find computers. System Center Configuration Manager (SCCM) -- This method enables you to inventory computers managed by System Center Configuration Manager (SCCM). You need to provide credentials to the System Center Configuration Manager server in order to inventory the managed computers. When you select this option, the MAP Toolkit will query SCCM for a list of computers and then MAP will connect to these computers. Scan an IP address range -- This method allows you to specify the starting address and ending address of an IP address range. The wizard will then scan all IP addresses in the range and inventory only those computers. Note: This option can perform poorly, if many IP addresses aren’t being used within the range. Manually enter computer names and credentials -- Use this method if you want to inventory a small number of specific computers. Import computer names from a files -- Using this method, you can create a text file with a list of computer names that will be inventoried. 4. On the All Computers Credentials page, enter the accounts that have administrator rights to connect to the discovered machines. This does not need to a domain account, but needs to be a local administrator. I have entered my domain account that is an administrator on my local machine. Click Next after one or more accounts have been added. NOTE: The MAP Toolkit primarily uses Windows Management Instrumentation (WMI) to collect hardware, device, and software information from the remote computers. In order for the MAP Toolkit to successfully connect and inventory computers in your environment, you have to configure your machines to inventory through WMI and also allow your firewall to enable remote access through WMI. The MAP Toolkit also requires remote registry access for certain assessments. In addition to enabling WMI, you need accounts with administrative privileges to access desktops and servers in your environment. 5. On the Credentials Order page, select the order in which want the MAP Toolkit to connect to the machine and SQL Server. Generally just accept the defaults and click Next. 6. On the Enter Computers Manually page, click Create to pull up at dialog to enter one or more computer names. 7. On the Summary page confirm your settings and then click Finish. After clicking Finish the inventory process will start, as shown below: Windows Azure Readiness results and report After the inventory progress has completed, you can review the results under the Database scenario. On the tile, you will see the number of Windows Server machine with SQL Server that were analyzed, the number of machines that are ready to move without changes and the number of machines that require further changes. If you click this Azure VM Readiness tile, you will see additional details and can generate the Windows Azure VM Readiness Report. After the report is generated, select View | Saved Reports and Proposals to view the location of the report. Open up WindowsAzureVMReadiness* report in Excel. On the Windows tab, you can see the results of the assessment. This report has a column for the Operating System and SQL Server assessment and provides a recommendation on how to resolve, if there a component is not supported. Collect Performance Data Launch the Performance Wizard to collect performance information for the Windows Server machines that you would like the MAP Toolkit to suggest a Windows Azure VM size for. Windows Azure Capacity results and report After the performance metrics are collected, the Azure VM Capacity title will display the number of Virtual Machine sizes that are suggested for the Windows Server and Linux machines that were analyzed. You can then click on the Azure VM Capacity tile to see the capacity details and generate the Windows Azure VM Capacity Report. Within this report, you can view the performance data that was collected and the Virtual Machine sizes.   MAP Toolkit 8.0 Beta is available for download here Your participation and feedback is very important to make the MAP Toolkit work better for you. We encourage you to participate in the beta program and provide your feedback at [email protected] or through one of our surveys. Useful References: Windows Azure Homepage How to guides for Windows Azure Virtual Machines Provisioning a SQL Server Virtual Machine on Windows Azure Windows Azure Pricing     Peter Saddow Senior Program Manager – MAP Toolkit Team

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• DBA Best Practices - A Blog Series: Episode 1 - Backups

  - by Argenis

    This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups have completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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• Projected Results

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Monica Mehta Yasser Mahmud has seen a revolution in project management over the past decade. During that time, the former Primavera product strategist (who joined Oracle when his company was acquired in 2008) has not only observed a transformation in the way IT systems support corporate projects but the role project portfolio management (PPM) plays in the enterprise. “15 years ago project management was the domain of project management office (PMO),” Mahmud recalls of earlier days. “But over the course of the past decade, we've seen it transform into a mission critical enterprise discipline, that has made Primavera indispensable in the board room. Now, as a senior manager, a board member, or a C-level executive you have direct and complete visibility into what’s kind of going on in the organization—at a level of detail that you're going to consume that information.” Now serving as Oracle’s vice president of product strategy and industry marketing, Mahmud shares his thoughts on how Oracle’s Primavera solutions have evolved and how best-in-class project portfolio management systems can help businesses stay competitive. Profit: What do you feel are the market dynamics that are changing project management today? Mahmud: First, the data explosion. We're generating data at twice the rate at which we can actually store it. The same concept applies for project-intensive organizations. A lot of data is gathered, but what are we really doing with it? Are we turning data into insight? Are we using that insight and turning it into foresight with analytics tools? This is a key driver that will separate the very good companies—the very competitive companies—from those that are not as competitive. Another trend is centered on the explosion of mobile computing. By the year 2013, an estimated 35 percent of the world’s workforce is going to be mobile. That’s one billion people. So the question is not if you're going to go mobile, it’s how fast you are going to go mobile. What kind of impact does that have on how the workforce participates in projects? What worked ten to fifteen years ago is not going to work today. It requires a real rethink around the interfaces and how data is actually presented. Profit: What is the role of project management in this new landscape? Mahmud: We recently conducted a PPM study with the Economist Intelligence Unit centered to determine how important project management is considered within organizations. Our target was primarily CFOs, CIOs, and senior managers and we discovered that while 95 percent of participants believed it critical to their business, only six percent were confident that projects were delivered on time and on budget. That’s a huge gap. Most organizations are looking for efficiency, especially in these volatile financial times. But senior management can’t keep track of every project in a large organization. As a result, executives are attempting to inventory the work being conducted under their watch. What is often needed is a very high-level assessment conducted at the board level to say, “Here are the 50 initiatives that we have underway. How do they line up with our strategic drivers?” This line of questioning can provide early warning that work and strategy are out of alignment; finding the gap between what the business needs to do and the actual performance scorecard. That’s low-hanging fruit for any executive looking to increase efficiency and save money. But it can only be obtained through proper assessment of existing projects—and you need a project system of record to get that done. Over the next decade or so, project management is going to transform into holistic work management. Business leaders will want make sure key projects align with corporate strategy, but also the ability to drill down into daily activity and smaller projects to make sure they line up as well. Keeping employees from working on tasks—even for a few hours—that don’t line up with corporate goals will, in many ways, become a competitive differentiator. Profit: How do all of these market challenges and shifting trends impact Oracle’s Primavera solutions and meeting customers’ needs? Mahmud: For Primavera, it’s a transformation from being a project management application to a PPM system in the enterprise. Also making that system a mission-critical application by connecting to other key applications within the ecosystem, such as the enterprise resource planning (ERP), supply chain, and CRM systems. Analytics have also become a huge component. Business analytics have made Oracle’s Primavera applications pertinent in the boardroom. Now, as a senior manager, a board member, a CXO, CIO, or CEO, you have direct visibility into what’s going on in the organization at a level that you're able to consume that information. In addition, all of this information pairs up really well with your financials and other data. Certainly, when you're an Oracle shop, you have that visibility that you didn’t have before from a project execution perspective. Profit: What new strategies and tools are being implemented to create a more efficient workplace for users? Mahmud: We believe very strongly that just because you call something an enterprise project portfolio management system doesn’t make it so—you have to get people to want to participate in the system. This can’t be mandated down from the top. It simply doesn’t work that way. A truly adoptable solution is one that makes it super easy for all types users to participate, by providing them interfaces where they live. Keeping that in mind, a major area of development has been alternative user interfaces. This is increasingly resulting in the creation of lighter weight, targeted interfaces such as iOS applications, and smartphones interfaces such as for iPhone and Android platform. Profit: How does this translate into the development of Oracle’s Primavera solutions? Mahmud: Let me give you a few examples. We recently announced the launch of our Primavera P6 Team Member application, which is a native iOS application for the iPhone. This interface makes it easier for team members to do their jobs quickly and effectively. Similarly, we introduced the Primavera analytics application, which can be consumed via mobile devices, and when married with Oracle Spatial capabilities, users can get a geographical view of what’s going on and which projects are occurring in various locations around the world. Lastly, we introduced advanced email integration that allows project team members to status work via E-mail. This functionality leverages the fact that users are in E-mail system throughout the day and allows them to status their work without the need to launch the Primavera application. It comes back to a mantra: provide as many alternative user interfaces as possible, so you can give people the ability to work, to participate, to raise issues, to create projects, in the places where they live. Do it in such a way that it’s non-intrusive, do it in such a way that it’s easy and intuitive and they can get it done in a short amount of time. If you do that, workers can get back to doing what they're actually getting paid for.

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• Delight and Excite

  - by Applications User Experience

  Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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• How to decrypt an encrypted Apple iTunes iPhone backup?

  - by afit

  I've been asked by a number of unfortunate iPhone users to help them restore data from their iTunes backups. This is easy when they are unencrypted, but not when they are encrypted, whether or not the password is known. As such, I'm trying to figure out the encryption scheme used on mddata and mdinfo files when encrypted. I have no problems reading these files otherwise, and have built some robust C# libraries for doing so. (If you're able to help, I don't care which language you use. It's the principle I'm after here!) The Apple "iPhone OS Enterprise Deployment Guide" states that "Device backups can be stored in encrypted format by selecting the Encrypt iPhone Backup option in the device summary pane of iTunes. Files are encrypted using AES128 with a 256-bit key. The key is stored securely in the iPhone keychain." That's a pretty good clue, and there's some good info here on Stackoverflow on iPhone AES/Rijndael interoperability suggesting a keysize of 128 and CBC mode may be used. Aside from any other obfuscation, a key and initialisation vector (IV)/salt are required. One might assume that the key is a manipulation of the "backup password" that users are prompted to enter by iTunes and passed to "AppleMobileBackup.exe", padded in a fashion dictated by CBC. However, given the reference to the iPhone keychain, I wonder whether the "backup password" might not be used as a password on an X509 certificate or symmetric private key, and that the certificate or private key itself might be used as the key. (AES and the iTunes encrypt/decrypt process is symmetric.) The IV is another matter, and it could be a few things. Perhaps it's one of the keys hard-coded into iTunes, or into the devices themselves. Although Apple's comment above suggests the key is present on the device's keychain, I think this isn't that important. One can restore an encrypted backup to a different device, which suggests all information relevant to the decryption is present in the backup and iTunes configuration, and that anything solely on the device is irrelevant and replacable in this context. So where might be the key be? I've listed paths below from a Windows machine but it's much of a muchness whichever OS we use. The "\appdata\Roaming\Apple Computer\iTunes\itunesprefs.xml" contains a PList with a "Keychain" dict entry in it. The "\programdata\apple\Lockdown\09037027da8f4bdefdea97d706703ca034c88bab.plist" contains a PList with "DeviceCertificate", "HostCertificate", and "RootCertificate", all of which appear to be valid X509 certs. The same file also appears to contain asymmetric keys "RootPrivateKey" and "HostPrivateKey" (my reading suggests these might be PKCS #7-enveloped). Also, within each backup there are "AuthSignature" and "AuthData" values in the Manifest.plist file, although these appear to be rotated as each file gets incrementally backed up, suggested they're not that useful as a key, unless something really quite involved is being done. There's a lot of misleading stuff out there suggesting getting data from encrypted backups is easy. It's not, and to my knowledge it hasn't been done. Bypassing or disabling the backup encryption is another matter entirely, and is not what I'm looking to do. This isn't about hacking apart the iPhone or anything like that. All I'm after here is a means to extract data (photos, contacts, etc.) from encrypted iTunes backups as I can unencrypted ones. I've tried all sorts of permutations with the information I've put down above but got nowhere. I'd appreciate any thoughts or techniques I might have missed.

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• SMO ConnectionContext.StatementTimeout setting is ignored

  - by Woody

  I am successfully using Powershell with SMO to backup most databases. However, I have several large databases in which I receive a "timeout" error "System.Data.SqlClient.SqlException: Timeout expired". The timout consistently occurs at 10 minutes. I have tried setting ConnectionContext.StatementTimeout to 0, 6000, and to [System.Int32]::MaxValue. The setting made no difference. I have found a number of Google references which indicate setting it to 0 makes it unlimited. No matter what I try, the timeouts consistently occur at 10 minutes. I even set Remote Query Timeout on the server to 0 (via Studio Manager) to no avail. Below is my SMO connection where I set the time out and the actual backup function. Further below is the output from my script. UPDATE Interestingly enough, I wrote the backup function in C# using VS 2008 and the timeout override does work within that environment. I am in the process of incorporating that C# process into my Powershell Script until I can find out why the timeout override does not work with just Powershell. This is extremely annoying! function New-SMOconnection { Param ($server, $ApplicationName= "PowerShell SMO", [int]$StatementTimeout = 0 ) # Write-Debug "Function: New-SMOconnection $server $connectionname $commandtimeout" if (test-path variable:\conn) { $conn.connectioncontext.disconnect() } else { $conn = New-Object('Microsoft.SqlServer.Management.Smo.Server') $server } $conn.connectioncontext.applicationName = $applicationName $conn.ConnectionContext.StatementTimeout = $StatementTimeout $conn.connectioncontext.Connect() $conn } $smo = New-SMOConnection -server $server if ($smo.connectioncontext.isopen -eq $false) { Throw "Could not connect to server $($server)." } Function Backup-Database { Param([string]$dbname) $db = $smo.Databases.get_Item($dbname) if (!$db) {"Database $dbname was not found"; Return} $sqldir = $smo.Settings.BackupDirectory + "\$($smo.name -replace ("\\", "$"))" $s = ($server.Split('\'))[0] $basedir = "\\$s\" + $($sqldir -replace (":", "$")) $dt = get-date -format yyyyMMdd-HHmmss $dbbk = new-object ('Microsoft.SqlServer.Management.Smo.Backup') $dbbk.Action = 'Database' $dbbk.BackupSetDescription = "Full backup of " + $dbname $dbbk.BackupSetName = $dbname + " Backup" $dbbk.Database = $dbname $dbbk.MediaDescription = "Disk" $target = "$basedir\$dbname\FULL" if (-not(Test-Path $target)) { New-Item $target -ItemType directory | Out-Null} $device = "$sqldir\$dbname\FULL\" + $($server -replace("\\", "$")) + "_" + $dbname + "_FULL_" + $dt + ".bak" $dbbk.Devices.AddDevice($device, 'File') $dbbk.Initialize = $True $dbbk.Incremental = $false $dbbk.LogTruncation = [Microsoft.SqlServer.Management.Smo.BackupTruncateLogType]::Truncate If (!$copyonly) { If ($kill) {$smo.KillAllProcesses($dbname)} $dbbk.SqlBackupAsync($server) } $dbbk } Started SQL backups for server LCFSQLxxx\SQLxxx at 05/06/2010 15:33:16 Statement TimeOut value set to 0. DatabaseName : OperationsManagerDW StartBackupTime : 5/6/2010 3:33:16 PM EndBackupTime : 5/6/2010 3:43:17 PM StartCopyTime : 1/1/0001 12:00:00 AM EndCopyTime : 1/1/0001 12:00:00 AM CopiedFiles : Status : Failed ErrorMessage : System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The backup or restore was aborted. 10 percent processed. 20 percent processed. 30 percent processed. 40 percent processed. 50 percent processed. 60 percent processed. 70 percent processed. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType) Ended backups at 05/06/2010 15:43:23

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