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• Oracle Worldwide Product Translation Group and Applications User Experience Working Together

  - by ultan o'broin

  The Applications User Experience (UX) Mobile team has been extending its ethnographic research to even more countries. Recently, the team conducted research in Sweden, and I am pleased to say I made the connection for the UX team with the Oracle's Worldwide Translation Product Group (WPTG) local (that is, in-country) language specialists. It struck me that WPTG's local market knowledge and insight that we heard about at an Oracle Usability Advisory Board meeting in the UK in 2011 would be very valuable to the UX efforts while, at the same time, UX could afford WPTG an opportunity to understand our design and development direction so that linguistic resources (terminology, style guides, translatability guidelines, and so on) for any translation of our mobile solutions could be prepared in advance. Brent White of the Mobile UX team takes notes as ethnography participant Capri Norman uses mobile technology to work in Stockholm. Pic credit: Oracle Applications UX. The UX team acknowledges Capri's kind permission to use this image. I'm told by Brent White of the Mobile UX team that the co-operation was a big success.  A WPTG Swedish language specialist joined a couple of ethnographic sessions, taking great notes and turning them around very fast for the UX team. And of course, a great local insight into Swedish culture and ways of working was provided too, along with some nice socializing!  More research in more countries is planned. Watch out for future blog posts and other communications about this great co-operation worldwide.

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• Student Life in Nigeria

  - by FelixWehmeyer

  They say that the Nigerian way of life involves being able and ready to succeed in life no matter the obstacles. My name is Olawale Obasola, graduated from Covenant University ’07 and presently working as a graduate consultant in Oracle. I will give you an insight into the student life in Nigeria. Nowadays, being a graduate in Nigeria is not the easiest thing; the life after graduation is much harder than one would normally imagine. I guess it isn’t helped with the Economical uproar of the last few years but it’s as grueling as it can get.  Also the Upper vs Lower class phenomena makes the journey a little too much hurried as it is easier to lose one’s way. Joining Oracle is a dream come-true as it further enhances my stance of taking Technology to the core of Nigeria. My initial perception about joining Oracle is that am going to be monitored every single second and my life would practically revolve around work but ever since I stepped in here, it has been an amazing experience. As much as the work can be stressful at times, it’s also the best place I have ever worked in and the atmosphere is great. My team is the best Pre-Sales team in the region and I gain invaluable knowledge every minute, we have a bond and understanding that helps propel each other to achieve more. The Life of a Nigerian graduate isn’t a bed of roses but I have a strong will and personality to emerge from any hardship to succeed. We show the true strength and spirit of Africa, we never give up and would never settle for anything less than the best.

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• Scripting language for filling out web form

  - by ityler22

  I have a job as an intern at a technology company, I was given the unfortunate job of performing some data entry into our web management system. The information entered into the web form is stored in a MySQL DB. Upon receiving the data I realized I would have to submit this online form about 1000 different times all consisting of about 10 different text fields / check boxes per form. (So in other words, would be completely mind numbing and be a ridiculous waste of time and resources, or so I thought...) Having used databases a good bit prior to this, my immediate reaction was to just write a short MySQL script to bulk import all of the data, especially since it was already presented to me in an excel spreadsheet ready to go. Thought it may have been some sort of a test since it seemed too obvious. I wrote the script which consisted of about 10 lines of code but was then informed I couldn't be trusted with MySQL Admin privileges to run said script. So my next thought would be to write a script to just enter the information through the web form (Which will take ten times longer but it's what I have to) Being unfamiliar with scripting of this nature (seems like I would need something similar to a bot, but the good kind) I was unsure of how to proceed to do this. Is there a preferred language to use to enter the data i have into the web form I do have access to? I'm not particularly looking for this to be done for me by any means just a nice point in the right direction as far as what scripting language to use and how to pair that with the data I have that needs to be entered. Thanks for the help/ valuable input! EDIT: Is there a way to perform this using perl without having access to place any files on the server? Would I be able to run some Javascript loops to pull the data out of .csv or just a .txt format with line delimiters and insert it into the web form?

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• How to deal this situation

  - by user198725878

  I would like to ask you some guidance here. Once I finished my graduation I join a company for Ruby On Rails. They trained me and put into project for ROR. I have spent 1 year of ROR development. I have done basic things in the given project. Then my company got a project for QT, learned and worked for nearly 7 months. Then my company put into me in iOS development. For the past 1 1/2 years, I have been working in the iOS development till date. Also my main worry is, changing the technology I am working makes me not having in depth knowledge on anything. I mean I can't make myself as expert in any language. What is your opinion? Now my company is going to put me into the cross-platform mobile application development. I am worried now, will this affect my growth path by leaving native development? I am ready to learn Android. As I left web development before 2 year ago, I am finding some odds with me. Should look for iOS job change now? Please let me know your advices.

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• Sample domain model for online store

  - by Carel

  We are a group of 4 software development students currently studying at the Cape Peninsula University of Technology. Currently, we are tasked with developing a web application that functions as a online store. We decided to do the back-end in Java while making use of Google Guice for persistence(which is mostly irrelevant for my question). The general idea so far to use PHP to create the website. We decided that we would like to try, after handing in the project, and register a business to actually implement the website. The problem we have been experiencing is with the domain model. These are mostly small issues, however they are starting to impact the schedule of our project. Since we are all young IT students, we have virtually no experience in the business world. As such, we spend quite a significant amount of time planning the domain model in the first place. Now, some of the issues we're picking up is say the reference between the Customer entity and the order entity. Currently, we don't have the customer id in the order entity and we have a list of order entities in the customer entity. Lately, I have wondered if the persistence mechanism will put the client id physically in the order table, even if it's not in the entity? So, I started wondering, if you load a customer object, it will search the entire order table for orders with the customer's id. Now, say you have 10 000 customers and 500 000 orders, won't this take an extremely long time? There are also some business processes that I'm not completely clear on. Finally, my question is: does anyone know of a sample domain model out there that is similar to what we're trying to achieve that will be safe to look at as a reference? I don't want to be accused of stealing anybody's intellectual property, especially since we might implement this as a business.

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• November New Member Offers

  - by Cassandra Clark - OTN

  Happy November!  OTN has worked with its partners to bring you more new offers or extend their existing ones.Oracle Press New Offer-Oracle Technology Network members get 40% off the newest Oracle Press titles by Oracle ACE Mark Rittman, Oracle Business Intelligence 11g Developers Guide and Oracle Exalytics Revealed  (ebook format only).Extended Offers - Oracle Store - Save 10% on Your Next Software Purchase from the Oracle StorePearson Publistiong - 35% off Hacker’s Delight Manning Publishing - 41% off the MEAP, eBook and print format of the following books: Making Java Groovy OCA Java SE 7 Programmer I Certification Guide Safari Books Online - OTN members get 30 days of free access + 20% off unlimited access to Safari Books Online for 6 months. Packt Publishing - 25% off the print books and 35% off the eBooks listed below: Getting Started with Oracle Data Integrator 11g: A Hands-On Tutorial Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial  Oracle Certified Associate, Java SE 7 Programmer Study Guides. Murach  Publishing -  Get 30% off for OTN members - Murach’s SQL Server 2012 for Developers by Bryan Syverson and Joel Murach. Get all of this From the OTN Member Discount Page!

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• How to decide how backward-compatible my new Mac OS X application should be?

  - by haimg

  I'm currently contemplating writing an OS X version of my Windows software. My Windows application still supports Windows XP, and I know that if I drop support for it now, our customers will cry bloody murder. I'm new to OS X development, and as I learn the technology, APIs, etc., I realized that if I'm going to provide comparable level of backward compatibility (e.g. down to OS X 10.5), I would not be able to use many things that look very useful and relevant in my case (ARC, XPC communications, many others). This is quite different from Windows, in my opinion, where there are very little changed between Windows XP and Windows 7 from desktop application developer's standpoint. So, on one hand, it seems like a complete waste to stick to 2007 or 2009-level API in 2012. On the other hand, according to NetMarketShare report and Stat Owl report Mac OS X 10.5 and 10.6 market share is still 11% and 35%-40% respectively. However, I'm not sure if these older OS users are my target audience (buyers of software utilities) if they didn't bother to upgrade their OS... My question: Are there any other reasons I should take into account when deciding if I target 10.5 or 10.6 or 10.7 for a new application?

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• Google+ Platform Office Hours for May 16th, 2012: Hangouts API v1.1

  Google+ Platform Office Hours for May 16th, 2012: Hangouts API v1.1 This week we discussed the latest release of the Hangouts API, v1.1. JD Salazar and Richard Dunn from the Hangouts API engineering team joined us to help your answer questions. Discussion this session on Google+: goo.gl You can learn more about our office hours here: goo.gl 0:29 - Introductions 2:50 - Richard gives us an overview of what's new in Hangouts API v1.1 8:57 - What are the default scales for the static overlays? 9:25 - Will the static overlay scale ratio change during the hangout? 10:13 - What is the resolution of the feed? How do I ensure my overlays match the quality? 12:49 - How do I know if an image resource has failed to load? 16:33 - Can we have animated gifs as overlays? 19:44 - Loaded overlays do not clear upon deletion. How many can I load before I encounter issues? 21:48 - Are sound overlays played to all participants or only locally? What about sound cancellation? 23:27 - How do you uninstall a Hangout app? 25:41 - Can I make an app that uses drag and drop onto the film strip? 26:55 - Can we embed participant thumbnails elsewhere on the screen? 28:33 - How can I determine a consistent ordering for hangout participants? 31:35 - Can I access Picasa photos uploaded by another user within a hangout? Gerwin demonstrates his solution. 31:14 - How do I know when my hangout app has been unloaded for the purposes of doing cleanup? 39:28 - Will face tracking ever support multiple faces? 40:41 - Can I use WebGL in a hangouts app? 42:09 - I'm having issues with <b>...</b> From: GoogleDevelopers Views: 2032 18 ratings Time: 53:05 More in Science & Technology

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• Java SE 7?????????????????????????????????!

  - by OTN-J Master

  Java(Java Platform, Standard Edition:Java SE)????????Java SE 7??????????????????????????????????Java???????????????Java 6??????????Java 7??????????????? ?Windows ?????Java??????????? 1)http://java.com ???????2)”???Java???????”?????????”Java????????”?????3)”Java?????????”???????? ?Java 7??????????????????????Java 7????????????????????????????????????(Mac·Linux·Solaris)?????????? Java SE 7??Fork/Join?NIO?Project Coin????????????????????????????????????????????????????????1????????????????????????????Java??????????????????????Java SE 7?????????????????????????????????????? >> Java Magazine ??? ???[Vol.1] (PDF??)????????!Java 7???~?????Mark Reinhold????Java SE 7??????~ ?????Java Magazine??????????Java 7????????????????????????????????????????????????? >> Java Magazine??????????????????JDK 6?????????????·??????2013?2???????????2013?2?19???????Java SE 6?????????????????·?????????????????????????????????????????????????????????????(My Oracle Support(?·??)?????????????)2013?2???????????????Java SE 6????Oracle Technology Network?Java Archive?????????????????????????????????????????????????????????????????????????????>>Java SE?????·?????????????????????? ??????????????7??????????????????···?????????????????????????? Oracle Java SE ???????????? ?????·??????????????????????????????Oracle Java SE????(Oracle Java SE Advanced?Oracle Java SE Suite)???????????? Oracle Java SE??????????????????????????????EOL(End Of Life)????????????????????????????????????????5???????Oracle Premier Support???????????? ???????Oracle Extended Support??????????????????????????????????????????????????????????????? ???????????????????>> Oracle Java SE Advanced???? (PDF??) OTN??????????????Java???????????Java Developer Newsletter????????? ?????????”???????”?Java Magazine??????????????????????????Java?????????????????????Java??????????????Java??????????????????????????????????????????Java???????Java???????????????????????????????????????????????????????????????????????????????????????(???????!) ???2012?12?31??????????????1000????Java & Duke???????????????????????!>> ???????·????·???????

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• Using HTML5 Today part 4&ndash;What happened to XHTML?

  - by Steve Albers

  This is the fourth entry in a series of descriptions & demos from the “Using HTML5 Today” user group presentation. For practical purposes, the original XHTML standard is a historical footnote, although XHTML transitional will probably live on forever in the default web page templates of old web page editors. The original XHTML spec was released in 2000, on the heels of the HTML 4.01 spec.  The plan was to move web development away from HTML to the more formal, rigorous approach that XHTML offered, but it was built on a principle that conflicts with the history and culture of the Internet: XHTML introduced the idea of Draconian Error Handling, which essentially means that invalid XML markup on a page will cause a page to stop rendering. There is a transitional mode offered in the original XHTML spec, but the goal was to move to D.E.H.  You can see the result by changing the doc type for a document to “application/xhtml+xml” - for my class example we change this setting in the web.config file: <staticContent> <remove fileExtension=".html" /> <mimeMap fileExtension=".html" mimeType="application/xhtml+xml" /> </staticContent> With the new strict syntax a simple error, in this case a duplicate </td> tag, can cause a critical page error: While XHTML became very popular in the ensuing decade, the Strict form of XHTML never achieved widespread use. Draconian Error Handling was one of the factors that led in time to the creation of the WHATWG, or Web Hypertext Application Technology Group.  WHATWG contributed to the eventually disbanding of the XHTML 2.0 working group and the W3C’s move to embrace the HTML5 standard. For developers who long for XML markup the W3C HTML5 standard includes an XHTML5 syntax. For the longer, more definitive look at what happened to XHTML and how HTML5 came to be check out the Dive Into HTML mirror site or Bruce Lawson’s “HTML5: Who, What, When Why” talk.

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• How to convince a client to switch to a framework *now*; also examples of great, large-scale php applications.

  - by cbrandolino

  Hi everybody. I'm about to start working on a very ambitious project that, in my opinion, has some great potential for what concerns the basic concept and the implementation ideas (implementation as in how this ideas will be implemented, not as in programming). The state of the code right now is unluckily subpar. It's vanilla php, no framework, no separation between application and visualization logic. It's been done mostly by amateur students (I know great amateur/student programmers, don't get me wrong: this was not the case though). The clients are really great, and they know the system won't scale and needs a redesign. The problem is, they would like to launch a beta ASAP and then think of rebuilding. Since just the basic functionalities are present now, I suggested it would be a great idea if we (we're a three-people shop, all very proficient) ported that code to some framework (we like CodeIgniter) before launching. We would reasonably be able to do that in < 10 days. Problem is, they don't think php would be a valid long-term solution anyway, so they would prefer to just let it be and fix the bugs for now (there's quite a bit) and then directly switch to some ruby/python based system. Porting to CI now will make future improvements incredibly easier, the current code more secure, changing the style - still being discussed with the designers - a breeze (reminder: there are database calls in template files right now); the biggest obstacle is the lack of trust in php as a valid, scalable technology. So well, I need some examples of great php applications (apart from facebook) and some suggestions on how to try to convince them to port soon. Again, they're great people - it's not like they would like ruby cause it's so hot right now; they just don't trust php since us cool programmers like bashing it, I suppose, but I'm sure going on like this for even one more day would be a mistake. Also, we have some weight in the decision process.

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• Transitioning from Internal to Public Speaking

  - by TJB

  For whatever reason, I've always enjoyed giving presentations. As a developer, I've grown from giving the rare presentation when asked to frequently doing 'brown bag' talks and other presentations on new technology, projects etc. I'd like to expand as a presenter and start giving talks in public, outside of just my workplace, and I'm looking for tips on how to get there. At a high level, I'd love to know a good path to take & useful tips to help me grow from just giving internal talks to my group (10-20 people) to eventually be a presenter at medium-large sized conferences. Here are some specific questions, but I will take any advice you can offer: 1. How much experience do I need to speak at user groups etc? I've been in industry for around 5 years, which pales in comparison to most speakers that I normally see. 2. What is a good venue for my 1st public talk? 3. What surprises can I expect when transistioning from speaking to a small group of friends to presenting in public to strangers? I live in southern California and my background is mostly .net / web, so if you have any specific user group / venues those are also greatly appreciated.

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• Can't install the wireless driver in HP Pavilion dv2419us

  - by maqtanim

  I've just installed Ubuntu 13.04 in an old HP Pavilion dv2419us. The problem is, Ubuntu doesn't detect the wireless card. But it works fine in Windows 7. The following command returns nothing! lspci -vvnn | grep 14e4 And the lspci output is: 00:00.1 RAM memory: NVIDIA Corporation C51 Memory Controller 0 (rev a2) 00:00.2 RAM memory: NVIDIA Corporation C51 Memory Controller 1 (rev a2) 00:00.3 RAM memory: NVIDIA Corporation C51 Memory Controller 5 (rev a2) 00:00.4 RAM memory: NVIDIA Corporation C51 Memory Controller 4 (rev a2) 00:00.5 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2) 00:00.6 RAM memory: NVIDIA Corporation C51 Memory Controller 3 (rev a2) 00:00.7 RAM memory: NVIDIA Corporation C51 Memory Controller 2 (rev a2) 00:02.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:03.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:05.0 VGA compatible controller: NVIDIA Corporation C51 [GeForce Go 6150] (rev a2) 00:09.0 RAM memory: NVIDIA Corporation MCP51 Host Bridge (rev a2) 00:0a.0 ISA bridge: NVIDIA Corporation MCP51 LPC Bridge (rev a3) 00:0a.1 SMBus: NVIDIA Corporation MCP51 SMBus (rev a3) 00:0a.3 Co-processor: NVIDIA Corporation MCP51 PMU (rev a3) 00:0b.0 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3) 00:0b.1 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3) 00:0d.0 IDE interface: NVIDIA Corporation MCP51 IDE (rev f1) 00:0e.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1) 00:10.0 PCI bridge: NVIDIA Corporation MCP51 PCI Bridge (rev a2) 00:10.1 Audio device: NVIDIA Corporation MCP51 High Definition Audio (rev a2) 00:14.0 Bridge: NVIDIA Corporation MCP51 Ethernet Controller (rev a3) 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control 05:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller 05:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19) 05:09.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a) 05:09.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05) The command lspci -nn | grep 0280 gives no output. Any suggestion regarding this?

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• Why is CS never a topic of conversation of the layman? [closed]

  - by hydroparadise

  Granted, every profession has it's technicalities. If you are an MD, you better know the anatomy of the human body, and if you are astronomer, you better know your calculus. Yet, you don't have to know these more advance topics to know that smoking might give you lung cancer because of carcinogens or the moon revolves around the earth because of gravity (thank you Discovery Channel). There's sort of a common knowledge (at least in more developed countries) of these more advanced topics. With that said, why are things like recursive descent parsing, BNF, or Turing machines hardly ever mentioned outsided 3000 or 4000 level classes in a university setting or between colleagues? Even back in my days before college in my pursuit of knowledge on how computers work, these very important topics (IMHO) never seem to get the light of day. Many different sources and sites go into "What is a processor?" or "What is RAM?", or "What is an OS?". You might get lucky and discover something about programming languages and how they play a role in how applications are created, but nothing about the tools for creating the language itself. To extend this idea, Dennis Ritchie died shortly after Steve Jobs, yet Dennis Ritchie got very little press compared to Steve Jobs. So, the heart of my question: Does the public in general not care to hear about computer science topics that make the technology in their lives work, or does the computer science community not lend itself to the general public to close the knowledge gap? Am I wrong to think the general public has the same thirst for knowledge on how things work as I do? Please consider the question carefully before answering or vote closing please.

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• Customer Experience Management for Retail 2.0 - part 2 / 2

  - by Sanjeev Sharma

  In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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• What and all the areas of Linux a PHP developer should know about? (Like just commands of it or something advanced)

  - by droidsites

  I've developed a website using PHP but I implemented it on Windows OS and hosted it on Windows server. I just searched the PHP job market to know the on-going technology requirement and to keep my knowledge up-to-date accordingly with the job market. I see more are asking for LAMP stack. I understand the sort of skills required for a developer in PHP and MySQL. But coming to the Linux and Apache what kind of the skills exactly companies expect from a developer? On what should I be focusing in case of Linux, Apache whilst developing my website using these LAMP stack? I am going to develop a new website and want it to be using LAMP. But I want to know what difference it makes? Why LAMP stack got more demand in the job market compared to WAMP ? Edit: Sorry I thought my question is creating confusion ... so I put my question in different words as What and all the areas of a Linux a PHP developer should know about? (Like just commands of it or something advanced) Note: I am Linux newbie

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• Embedded Nashorn in JEditorPane

  - by Geertjan

  Here's a prototype for some kind of backoffice content management system. Several interesting goodies are included, such as an embedded JavaScript editor, as can be seen in the screenshot: Key items of interest in the above are as follows: Embedded JavaScript editor (i.e., the latest and greatest Nashorn technology, look it up, if you're not aware of what that is.) The way that's done is to include the relevant JavaScript modules in your NetBeans Platform application. Make very sure to include "Lexer to NetBeans Bridge", which does a bunch of critical stuff under the hood. The JEditorPane is defined as follows, along the lines that I blogged about recently thanks to Steven Yi: javaScriptPane.setContentType("text/javascript"); EditorKit kit = CloneableEditorSupport.getEditorKit("text/javascript"); javaScriptPane.setEditorKit(kit); javaScriptPane.getDocument().putProperty("mimeType", "text/javascript"); Note that "javaScriptPane" above is simply a JEditorPane. Timon Veenstra's excellent solution for integrating Nodes with MultiViewElements, which is described here by Timon, and nowhere else in the world. The tab you see above is within a pluggable container, so anyone else could create a new module and register their own MultiViewElement such that it will be incorporated into the editor. A small trick to ensure that only one window opens per news item: @NbBundle.Messages("OpenNews=Open") private class OpenNewsAction extends AbstractAction { public OpenNewsAction() { super(Bundle.OpenNews()); } @Override public void actionPerformed(ActionEvent e) { News news = getLookup().lookup(News.class); Mode editorMode = WindowManager.getDefault().findMode("editor"); for (TopComponent tc : WindowManager.getDefault().getOpenedTopComponents(editorMode)) { if (tc.getDisplayName().equals(news.getTitle())) { tc.requestActive(); return; } } TopComponent tc = MultiViews.createMultiView("application/x-newsnode", NewsNode.this); tc.open(); tc.requestActive(); } } The rest of what you see above is all standard NetBeans Platform stuff. The sources of everything you see above is here: http://java.net/projects/nb-api-samples/sources/api-samples/show/versions/7.3/misc/CMSBackOffice

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• Mapping Your Customer Experience Journey

  - by Michael Hylton

  For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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• Business knowledge in a large financial org?

  - by Victor

  As a programmer working in the finance industry, I recently got a project that is a hedge fund adminsitrative application(used to calculate NAVs, allocate assets etc.) From a business point of view this is a good thing. When we think of our 'next' project, typically the impulse is to think in terms of technology. e.g: 'I want to work on a project that uses SOA/cloud etc etc.' I am interested to know if anyone while career planning also takes into account the business aspect of a future project. i.e. what the application does. So does anybody ever think like this : 'I wish to work on a trading system so I can understand capital markets better.' instead of 'I want to work on a project that uses SOA/cloud etc etc.' I say this because it appears to me in the finance domain, for senior position, good business knowledge pays well. So maybe a guy that knows more business but maybe not so much latest technologies is at an advantage? The rockstar programmer seems more suited for an aggressive startup. Particularly big old finance orgs rarely invest in tech just for the 'cool factor'. No?

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• JavaOne Content on Video

  - by Tori Wieldt

  JavaOne content is available in video in three sizes, depending on if you want to have a sip, have a drink, or go to the proverbial firehose. Tall (Keynote Highlights) Go to the JavaOne playlist on the YouTube Java channel for highlights of the JavaOne Keynotes.  Grande (Keynotes in Full) Go to the Oracle Media Network JavaOne 2012 channel to view the keynotes in full (Community Keynote coming soon). Venti (All Sessions, BOFs and Tutorials) To view slides paired with audio of each session, go to the JavaOne content catalog (JavaOne homepage > Programs > Content Catalog) and select a session. If a video is available, you'll see "Media" in the right column. Look under "Presentation Download" to get the slides. Sessions are being made available as quickly as possible. "It's exciting to see Oracle take community stewardship so seriously," said Sharat Chander, Group Director for Java Technology Outreach. "Making all JavaOne sessions on video available online for free will helps make the future Java for everyone."

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• How to Set Up a Hadoop Cluster Using Oracle Solaris (Hands-On Lab)

  - by Orgad Kimchi

  Oracle Technology Network (OTN) published the "How to Set Up a Hadoop Cluster Using Oracle Solaris" OOW 2013 Hands-On Lab. This hands-on lab presents exercises that demonstrate how to set up an Apache Hadoop cluster using Oracle Solaris 11 technologies such as Oracle Solaris Zones, ZFS, and network virtualization. Key topics include the Hadoop Distributed File System (HDFS) and the Hadoop MapReduce programming model. We will also cover the Hadoop installation process and the cluster building blocks: NameNode, a secondary NameNode, and DataNodes. In addition, you will see how you can combine the Oracle Solaris 11 technologies for better scalability and data security, and you will learn how to load data into the Hadoop cluster and run a MapReduce job. Summary of Lab Exercises This hands-on lab consists of 13 exercises covering various Oracle Solaris and Apache Hadoop technologies:     Install Hadoop.     Edit the Hadoop configuration files.     Configure the Network Time Protocol.     Create the virtual network interfaces (VNICs).     Create the NameNode and the secondary NameNode zones.     Set up the DataNode zones.     Configure the NameNode.     Set up SSH.     Format HDFS from the NameNode.     Start the Hadoop cluster.     Run a MapReduce job.     Secure data at rest using ZFS encryption.     Use Oracle Solaris DTrace for performance monitoring.  Read it now

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• Google+ Platform Office Hours for April 25, 2012: Q&A with the Hangouts API Team

  Google+ Platform Office Hours for April 25, 2012: Q&A with the Hangouts API Team This week we were joined by Richard Dunn of the Hangouts API team who answered questions about the Hangouts API. Discuss this video on Google+: goo.gl 1:09 - What's going on with the Hangouts API? 3:43 - Jason shares information about his current projects 5:40 - Can I prevent a Hangout app from running within a Hangout On Air? 8:05 - Can we have APIs to control On Air features? 10:05 - Could a Silverlight / JavaScript bridge be created so we can use them in Hangout Apps? 12:01 - Is there a way to obfuscate the code for a Hangouts app? 15:24 - Are there plans to consolidate the various comment and chat channels for Hangouts On Air? 18:53 - When will Hangouts On Air come to Android? 20:48 - How can I access the OAuth token from the API? - developers.google.com 22:39 - When will we have Hangout apps on the mobile devices? 24:57 - Is it possible to search for 2 or more hash tags via the search REST API? 25:45 - Will we see a PHP REST API demo today? 26:20 - How can I restrict usage of a Hangout app? 30:07 - How do you hold a hangout that is simulcast on YouTube? 31:07 - Why do users show up as empty objects before they've authorized the app? 32:52 - What are the best practice for storing user specific configuration? 38:06 - Is anyone doing in application payment? 39:22 - Has anyone written any books about Hangout apps? From: GoogleDevelopers Views: 1619 19 ratings Time: 42:04 More in Science & Technology

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• With the outcome of the Oracle vs Google trial, does that mean Mono is now safe from Microsoft [closed]

  - by Evan Plaice

  According to the an article on ArsTechnica the judge of the case ruled that APIs are not patent-able. He referred to the structure of modules/methods/classes/functions as being like libraries/books/chapters. To patent an API would be putting a patent on thought itself. It's the internal implementations that really matter. With that in mind, Mono (C# clone for Linux/Mac) has always been viewed tentatively because, even though C# and the CLI are ECMA standards, Microsoft holds a patent on the technology. Microsoft holds a covenant not to sue open source developers based on their patents but has maintained the ability to pull the plug on the Mono development team if they felt the project was a threat. With the recent ruling, is Mono finally out of the woods. A firm precedent has been established that patents can't be applied to APIs. From what I understand, none of the Mono implementation is copied verbatim, only the API structure and functionality. It's a topic I have been personally interested in for years now as I have spent a lot of time developing cross-platform C# libraries in MonoDevelop. I acknowledge that this is a controversial topic, if you have opinions that's what commenting is for. Try to keep the answers factual and based on established sources.

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• How important is the uniqueness of your domain name?

  - by Corey

  I've finally come up with a domain name that I like and is available. The name is nonsensical and doesn't translate into anything meaningful in any language, as far as I know. It's something like "FOOBARite". (Don't steal that!) I'm wondering about a few search issues. Results-wise, searching for it in Google currently returns about 15k results, none of which are relevant (dead Twitter pages, various unpopular online handles, and botched french translations). However, Google starts off with a spelling suggestion, which removes a letter. ("Did you mean: FOOBARit?") That returns about 250k results for several different and unrelated websites/organizations by that name. One is some technology provider, another is a sign-language organization, another is the name of a font... None of them seem particularly popular, there's not that much activity on any of those pages. Anyway, the two are pronounced differently, they're just a letter off. Should I go with my idea or is this one-letter variation going to cause me problems? If my site becomes ranked well enough, will Google's spelling suggestion go away? I don't want users to search for my site name and be told they've spelled it wrong.

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• So now Google has said no to old browsers when can the rest of us follow suit?

  - by Richard

  Google recently announced that they will no longer support older browsers on Aug 1st: http://www.bbc.co.uk/news/technology-13639875 http://gmailblog.blogspot.com/2011/06/our-plans-to-support-modern-browsers.html For this reason, soon Google Apps will only support modern browsers. Beginning August 1st, we’ll support the current and prior major release of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. Each time a new version is released, we’ll begin supporting the update and stop supporting the third-oldest version. There is nothing worse than looking at the patching of code that takes place to support older browsers. If we could all move towards a standards only web (I'm looking at you IE9) then surely we could spend more time programming good web apps and less trying to make them run equally on terrible non standards compliant older browsers. So when can the rest of us expect to be able to tell our clients that we no longer support older browsers? Because it seems that large corporates will continue to run older browsers and even if google chrome frame can be installed without admin privileges (it's coming soon, currently in beta) we can't expect all users to be motivated to do this. I appreciate any thoughts.

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