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  • Getting Started With nServiceBus on VAN Mar 31

    - by van
    Topic: nServiceBus is mature and powerful open source framework that enables to design robust, scalable, message-based, service-oriented architectures. Latest improvements in the configuration API enables developers to quickly get started and build a working simple system that uses messaging infrastructure. The goal of this session is to give a jump start with the framework, introduce basic concepts such as message handlers, Sagas, Pub/Sub, Generic Host and also create a working demo application that uses publish/subscribe messaging. The content of the session is addressed to developers that are interested in learning how to get started using nServiceBus in order to design and build distributed systems. Bio: Bernard Kowalski is currently a Software Developer at Microdesk, one of Autodesk's leading partners in providing variety of Geospatial and Computer-Aided Design solutions. Bernard has experience developing .NET framework-based applications utilizing Windows Forms, Windows Services, ASP.NET MVC, and Web services. In a recent project, Bernard architected and implemented a distributed system based on SOA principles using an open source implementation of an Enterprise Service Bus. Bernard develops software with Agile patterns and practices using Domain Driven Design combined with TDD (Test Driven Development). He is familiar with all of the following APIs: Autodesk Vault/Product Stream API, AutoCAD ActiveX/VBA/.NET API, AutoCAD Mechanical API, Autodesk Inventor API, Autodesk MapGuide Enterprise. Prior to joining Microdesk, Bernard worked as a researcher and teacher at the University of Science and Technology in Krakow, Poland where he was awarded with a PhD in Computer Methods in Materials Science. He also participated in research projects where he developed applications for analysis of hot compression test results using advanced optimization techniques. He also developed Finite Element Method-based programs for thermal and stress analysis using C++ and FORTRAN. Bernard is a member of the Domain Driven Design and ALT.NET user groups in NYC. Virtual ALT.NET (VAN) is the online gathering place of the ALT.NET community. Through conversations, presentations, pair programming and dojos, we strive to improve, explore, and challenge the way we create software. Using net conferencing technology such as Skype and LiveMeeting, we hold regular meetings, open to anyone, usually taking the form of a presentation or an Open Space Technology-style conversation. Please see the Calendar(http://www.virtualaltnet.com/Home/Calendar) to find a VAN group that meets at a time convenient to you, and feel welcome to join a meeting. Past sessions can be found on the Recording page. To stay informed about VAN activities, you can subscribe to the Virtual ALT.NET Google Group and follow the Virtual ALT.NET blog. Times below are Central Standard Time Start Time: Wed, Mar 31, 2010 8:00 PM UTC/GMT -5 hours End Time: Wed, Mar 31, 2010 10:00 PM UTC/GMT -5 hours Attendee URL: http://www.virtualaltnet.com/van Zach Young http://www.virtualaltnet.com

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  • Google I/O 2011: Smart App Design

    Google I/O 2011: Smart App Design Travis Green, Max Lin, Robert Kaplow, Jóhannes Kristinsson, Ryan McGee Learn how to recommend the unexpected, automate the repetitive, and distill the essential using machine learning. This session will show you how you can easily add smarts to your apps with the Prediction API, and how to create apps that rapidly adapt to new data. From: GoogleDevelopers Views: 10078 47 ratings Time: 01:01:04 More in Science & Technology

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  • Geek City: SQL Server 2014 In-Memory OLTP (“Hekaton”) Whitepaper for CTP2

    - by Kalen Delaney
    Last week at the PASS Summit in Charlotte, NC, the update of my whitepaper for CTP2 was released. The manager supervising the paper at Microsoft told me that David DeWitt himself said some very nice things about the technical quality of the paper, which was one of the most ego enhancing compliments I have ever gotten! Unfortunately, Dr. DeWitt said those things at his “After-the-keynote” session, not in the keynote that was recorded, so I only have my manager’s word for it. But I’ll take what I can...(read more)

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  • Video on Architecture and Code Quality using Visual Studio 2012&ndash;interview with Marcel de Vries and Terje Sandstrom by Adam Cogan

    - by terje
    Find the video HERE. Adam Cogan did a great Web TV interview with Marcel de Vries and myself on the topics of architecture and code quality.  It was real fun participating in this session.  Although we know each other from the MVP ALM community,  Marcel, Adam and I haven’t worked together before. It was very interesting to see how we agreed on so many terms, and how alike we where thinking.  The basics of ensuring you have a good architecture and how you could document it is one thing.  Also, the same agreement on the importance of having a high quality code base, and how we used the Visual Studio 2012 tools, and some others (NDepend for example)  to measure and ensure that the code quality was where it should be.  As the tools, methods and thinking popped up during the interview it was a lot of “Hey !  I do that too!”.  The tools are not only for “after the fact” work, but we use them during the coding.  That way the tools becomes an integrated part of our coding work, and helps us to find issues we may have overlooked.  The video has a bunch of call outs, pinpointing important things to remember. These are also listed on the corresponding web page. I haven’t seen that touch before, but really liked this way of doing it – it makes it much easier to spot the highlights.  Titus Maclaren and Raj Dhatt from SSW have done a terrific job producing this video.  And thanks to Lei Xu for doing the camera and recording job.  Thanks guys ! Also, if you are at TechEd Amsterdam 2012, go and listen to Adam Cogan in his session on “A modern architecture review: Using the new code review tools” Friday 29th, 10.15-11.30 and Marcel de Vries session on “Intellitrace, what is it and how can I use it to my benefit” Wednesday 27th, 5-6.15 The highlights points out some important practices.  I’ll elaborate on a few of them here: Add instructions on how to compile the solution.  You do this by adding a text file with instructions to the solution, and keep it under source control.  These instructions should contain what is needed on top of a standard install of Visual Studio.  I do a lot of code reviews, and more often that not, I am not even able to compile the program, because they have used some tool or library that needs to be installed.  The same applies to any new developer who enters into the team, so do this to increase your productivity when the team changes, or a team member switches computer. Don’t forget to document what you have to configure on the computer, the IIS being a common one. The more automatic you can do this, the better.  Use NuGet to get down libraries. When the text document gets more than say, half a page, with a bunch of different things to do, convert it into a powershell script instead.  The metrics warning levels.  These are very conservatively set by Microsoft.  You rarely see anything but green, and besides, you should have color scales for each of the metrics.  I have a blog post describing a more appropriate set of levels, based on both research work and industry “best practices”.  The essential limits are: Cyclomatic complexity and coupling:  Higher numbers are worse On method levels: Green :  From 0 to 10 Yellow:  From 10 to 20  (some say 15).   Acceptable, but have a look to see if there is something unneeded here. Red: From 20 to 40:   Action required, get these down. Bleeding Red: Above 40   This is the real red alert.  Immediate action!  (My invention, as people have asked what do I do when I have cyclomatic complexity of 150.  The only answer I could think of was: RUN! ) Maintainability index:  Lower numbers are worse, scale from 0 to 100. On method levels: Green:  60 to 100 Yellow:  40 – 60.    You will always have methods here too, accept the higher ones, take a look at those who are down to the lower limit.  Check up against the other metrics.) Red:  20 – 40:  Action required, fix these. Bleeding red:  Below 20.  Immediate action required. When doing metrics analysis, you should leave the generated code out.  You do this by adding attributes, unfortunately Microsoft has “forgotten” to add these to all their stuff, so you might have to add them to some of the code.  It most cases it can be done so that it is not overwritten by a new round of code generation.  Take a look a my blog post here for details on how to do that. Class level metrics might also be useful, at least for coupling and maintenance.  But it is much more difficult to set any fixed limits on those.  Any metric aggregations on higher level tend to be pretty useless, as the number of methods vary pretty much, and there are little science on what number of methods can be regarded as good or bad.  NDepend have a recommendation, but they say it may vary too.  And in these days of data binding, the number might be pretty high, as properties counts as methods.  However, if you take the worst case situations, classes with more than 20 methods are suspicious, and coupling and cyclomatic complexity go red above 20, so any classes with more than 20x20 = 400 for these measures should be checked over. In the video we mention the SOLID principles, coined by “Uncle Bob” (Richard Martin). One of them, the Dependency Inversion principle we discuss in the video.  It is important to note that this principle is NOT on whether you should use a Dependency Inversion Container or not, it is about how you design the interfaces and interactions between your classes.  The Dependency Inversion Container is just one technique which is based on this principle, but which main purpose is to isolate things you would like to change at runtime, for example if you implement a plug in architecture.  Overuse of a Dependency Inversion Container is however, NOT a good thing.  It should be used for a purpose and not as a general DI solution.  The general DI solution and thinking however is useful far beyond the DIC.   You should always “program to an abstraction”, and not to the concreteness.  We also talk a bit about the GRASP patterns, a term coined by Craig Larman in his book Applying UML and design patterns. GRASP patterns stand for General Responsibility Assignment Software Patterns and describe fundamental principles of object design and responsibility assignment.  What I find great with these patterns is that they is another way to focus on the responsibility of a class.  One of the things I most often found that is broken in software designs, is that the class lack responsibility, and as a result there are a lot of classes mucking around in the internals of the other classes.  We also discuss the term “Code Smells”.  This term was invented by Kent Beck and Martin Fowler when they worked with Fowler’s “Refactoring” book. A code smell is a set of “bad” coding practices, which are the drivers behind a corresponding set of refactorings.  Here is a good list of the smells, and their corresponding refactor patterns. See also this.

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  • AutoVue at the Oracle Asset Lifecycle Management Summit

    - by celine.beck
    I recently had the opportunity to attend and present the integration between AutoVue and Primavera P6 during the Oracle ALM Summit, which was held in March at Redwood Shores, on Oracle Headquarters grounds. The ALM Summit brought together over 300 Oracle maintenance practitioners who endured the foggy and rainy San Francisco weather to attend the 4th edition of this Oracle-driven conference. Attendees have roles in maintenance management and IT. Following a general session, Ralph Rio from ARC Advisory Group provided a very interesting keynote session discussing Asset Management directions, both in the short and long run. An interesting point that Ralph raised is that most organizations have done a good job at improving performance at the design / build, operate and maintain and portfolio management phases by leveraging solutions like Asset Lifecycle Management and Project & Portfolio management solutions; however, there seem to be room for improvement in between those phases, when information flows from one group to the other, during the data handover phase or when time comes to update / modify drawings to reflect the reality of physical assets. This is where AutoVue comes into play. By integrating with enterprise applications like content management systems, asset lifecycle management applications and project management solutions, AutoVue can be a real-process enabler, streamlining information flows from concept/design to decommissioning and ensuring that all project stakeholders have access to asset information and engineering data throughout the asset lifecycle. AutoVue's built-in digital annotation capabilities allows maintenance workers and technicians to report changes in configuration and visually capture the delta between as-built and as-maintained versions of asset documents. This information can then be easily handed over to engineers who can identify changes and incorporate these modifications into the drawings during the next round of document revisions. PPL Power Generation, an electric utilities headquarted in Allentown, Pennsylvania discussed this usage of AutoVue during an interesting Webcast around AutoVue's role in the Utilities space. After the keynote sessions, participants broke off into product-centric tracks around Oracle's Asset Lifecycle Management solutions (E-Business Suite, PeopleSoft, and JD Edwards). The second day of the conference was the occasion for us to present the integration between AutoVue and Primavera P6 to the Maintenance Summit audience. The presentation was a great success and generated much discussion with partners and customers during breaks. People seemed highly interested in learning more about our plans for integrating AutoVue and Primavera P6 with Oracle's ALM solutions...stay tune for further information on the subject!

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  • Garbled UI with vnc, chicken-of-the-vnc, gridengine, qmon

    - by bmargulies
    Ubuntu 11.04 gridengine version 6.2u5-1ubuntu1 I start a desktop with the vncserver command. My ~/.vnc/xstartup ends with 'gnome-session'. I connect to it using chicken-of-the-VNC on my MacOSX Lion system. I run 'qmon'. Much of qmon works, but several critical tasks show hopelessly garbled grid layouts. I have filed a bug report, but I suspect that there is something I am missing that would render (ahem) them legible.

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  • Don’t miss the Receiving Webcast on November 20th

    - by user793553
    This one-hour session is recommended for technical and functional users who are interested to know about the Receiving transactions and its debugging techniques. TOPICS WILL INCLUDE: Using generic diagnostic scripts. How to read debug logs in receiving. Data flow for various document types (PO, RMA, ISO, IOT) to help debug issues Receiving Transaction processor Generic datafixes.  See DocID 1456150.1 to sign up now!

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  • COLLABORATE 12: Oracle WebCenter Featured at Largest Oracle User Conference

    - by kellsey.ruppel
    With more than 70 out of about 800 individual sessions, Oracle WebCenter will be a major focus of COLLABORATE 12, this year's Independent Oracle User Group (IOUG) conference, taking place April 22–26 in Las Vegas, Nevada. "COLLABORATE 12 provides a unique chance to share experiences with Oracle customers, product managers, and partners, so you can deepen your knowledge about Oracle WebCenter upgrades, user provisioning, workflow, integration, and much more," says Roel Stalman, vice president of product management for Oracle WebCenter. "In fact, COLLABORATE can form a key part of your training plans for 2012." Full-Day Oracle WebCenter Deep Dive On Sunday, April 22, from 9 a.m. to 3 p.m., registered conference attendees can attend a special deep dive into Oracle WebCenter. During the program, experts from Oracle product management and development teams will delve into all four pillars of Oracle WebCenter—and explore how all four are integrated together. Attendees can also expect A preview of Oracle WebCenter 12c Detailed product demos Prize giveaways throughout the day Going Mobile Oracle WebCenter and mobile technology will be a major theme at this year's conference, with a number of sessions devoted to maximizing the availability of content while also ensuring security. Sessions include Are You Making These Mistakes in Your Oracle Site Studio Implementations? Monday, April 23 at 11 a.m. Case Study: How Medtronic Brought Oracle WebCenter Content to the iPad Tuesday, April 24 at 10:45 a.m. Exposing Oracle WebCenter Data on Mobile and Desktop Devices Through the REST API Tuesday, April 24 at 10:45 a.m. Mobile First: Delivering a Compelling Mobile Experience with Oracle WebCenter Tuesday, April 24 at 4:30 p.m. Optimizing Your Oracle WebCenter Portal Solution for Mobile Devices Wednesday, April 25 at 8:15 a.m. Build an iPhone App Using Oracle WebCenter Portal REST APIs Wednesday, April 25 at 9:30 a.m. Other Don't-Miss Sessions Conference organizers have indicated that the following sessions in particular should be of wide interest to attendees. Oracle WebCenter: Vision, Strategy, and Overview Monday, April 23 at 9:45 a.m. This session explores Oracle's integrated approach to portals and composite applications, Web experience management, enterprise content management, and enterprise social collaboration. It also provides insight into Oracle's strategic direction for Oracle WebCenter. Oracle Webcenter Content, Oracle WebCenter Spaces, Oracle WebCenter Sites: Which Is Right for Me? Monday, April 23 at 1:15 p.m. This session helps attendees determine the best Oracle WebCenter solution to meet their needs for an intranet, corporate Website, or partner portal. Learn more and register to attend COLLABORATE 12.

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  • How to resolve broken dependencies of gnome-shell-extensions-user-theme package?

    - by swift
    After unsuccessful upgrade of Gnome3 packages in new Precise Pangolin 64-bit environment I get this error: The following packages have unmet dependencies: gnome-shell-extensions : Conflicts: gnome-shell-extensions-user-theme but 3.2.0-2~webupd8~oneiric is to be installed I tried to remove by running sudo apt-get purge gnome-shell-extensions-user-theme but get this: Package gnome-shell-extensions-user-theme is not installed, so not removed My Gnome Classic profile works well but Gnome3 session can't run. How to resolve this error?

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  • How-to tell the ViewCriteria a user chose in an af:query component

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The af:query component defines a search form for application users to enter search conditions for a selected View Criteria. A View Criteria is a named where clauses that you can create declaratively on the ADF Business Component View Object. A default View Criteria that allows users to search in all attributes exists by default and exposed in the Data Controls panel. To create an ADF Faces search form, expand the View Object node that contains the View Criteria definition in the Data Controls panel. Drag the View Criteria that should be displayed as the default criteria onto the page and choose Query in the opened context menu. One of the options within the Query option is to create an ADF Query Panel with Table, which displays the result set in a table view, which can have additional column filters defined. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} To intercept the user query for modification, or just to know about the selected View Criteria, you override the QueryListener property on the af:query component of the af:table component. Overriding the QueryListener on the table makes sense if the table allows users to further filter the result set using column filters.To override the default QueryListener, copy the existing string referencing the binding layer to the clipboard and then select Edit from the field context menu (press the arrow icon to open it) to selecte or create a new managed bean and method to handle the query event.  The code below is from a managed bean with custom query listener handlers defined for the af:query component and the af:table component. The default listener entry copied to the clipboard was "#{bindings.ImplicitViewCriteriaQuery.processQuery}"  public void onQueryList(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}        QueryDescriptor qdes = queryEvent.getDescriptor();          //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());           //call default Query Event        invokeQueryEventMethodExpression("      #{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent);  } public void onQueryTable(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}   QueryDescriptor qdes = queryEvent.getDescriptor();   //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());                   invokeQueryEventMethodExpression(     "#{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent); } private void invokeQueryEventMethodExpression(                        String expression, QueryEvent queryEvent){   FacesContext fctx = FacesContext.getCurrentInstance();   ELContext elctx = fctx.getELContext();   ExpressionFactory efactory   fctx.getApplication().getExpressionFactory();     MethodExpression me =     efactory.createMethodExpression(elctx,expression,                                     Object.class,                                     new Class[]{QueryEvent.class});     me.invoke(elctx, new Object[]{queryEvent}); } Of course, this code also can be used as a starting point for other query manipulations and also works with saved custom criterias. To read more about the af:query component, see: http://download.oracle.com/docs/cd/E15523_01/apirefs.1111/e12419/tagdoc/af_query.html

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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance TAGS: Fusion Apps, Exalogic, BPM Suite, SOA Suite, e-Business Suite Integration

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  • Oracle AutoVue Key Highlights from Oracle OpenWorld 2012

    - by Celine Beck
    We closed another successful Oracle Open World for AutoVue. Thanks to everyone who joined us this year. As usual, from customer presentations to evening networking activities, there was enough to keep us busy during the entire event. Here is a summary of some of the key highlights of the conference: Sessions:We had two AutoVue-specific sessions during Oracle Open World this year. The first session was part of the Product Lifecycle Management track and covered how AutoVue can be used to help drive effective decision making and streamline design for manufacturing processes. Attendees had the opportunity to learn from customer speaker GLOBALFOUNDRIES how they have been leveraging Oracle AutoVue within Agile PLM to enable high degree of collaboration during the exceptionally creative phases of their product development processes, securely, without risking valuable intellectual property. If you are interested, you can actually download the presentation by visiting launch.oracle.com/?plmopenworld2012.AutoVue was also featured as part of the Utilities track. This session focused on how visualization solutions play a critical role in effective plant optimization and configuration strategies defined by owners and operators of power generation facilities. Attendees learnt how integrated with document management systems, and enterprise applications like Oracle Primavera and Asset Lifecycle Management, AutoVue improves change management processes; minimizes risks by providing access to accurate engineering drawings which capture and reflect the as-maintained status of assets; and allows customers to drive complex maintenance projects to successful completion.Augmented Business Visualization for Agile PLMDuring Oracle Open World, we also showcased an Augmented Business Visualization-based solution for Oracle Agile PLM. An Augmented Business Visualization (ABV) solution is one where your structured data (from Oracle Agile PLM for instance) and your unstructured data (documents, designs, 3D models, etc) come together to allow you to make better decisions (check out our blog posts on the topic: Augment the Value of Your Data (or Time to replace the “attach” button) and Context is Everything ). As part of the Agile PLM, the idea is to support more effective decision-making by turning 3D assemblies into color-coded reports, and streamlining business processes like Engineering Change Management by enabling the automatic creation of engineering change requests in Agile PLM directly from documents being viewed in AutoVue. More on this coming soon...probably during the Oracle Value Chain Summit to be held in San Francisco, from Feb. 4-6, 2013 in San Francisco! Mark your calendars and stay tuned for more information! And thanks again for joining us at Oracle OpenWorld!

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  • Silverlight Cream for February 23, 2011 -- #1051

    - by Dave Campbell
    In this Issue: Ian T. Lackey, Kevin Hoffman, Kunal Chowdhury, Jesse Liberty(-2-), Page Brooks, Deborah Kurata(-2-), and Paul Sheriff. Above the Fold: Silverlight: "Building a Radar Control in Silverlight–Part 2" Page Brooks WP7: "Reactive Drag and Drop Part 2" Jesse Liberty Expression Blend: "Simple RadioButtonList and / or CheckBoxList in Silverlight Using a Behavior" Ian T. Lackey Shoutouts: Kunal Chowdhury delivered a full day session on Silverlight at the Microsoft Imagine Cup Championship event in Mumbai... you can Download Microsoft Imagine Cup Session PPT on Silverlight Dennis Doomen has appeared in my blog any number of times... he's looking for some assistance: Get me on stage on the Developer Days 2011 Steve Wortham posted An Interview with Jeff Wilcox From SilverlightCream.com: Simple RadioButtonList and / or CheckBoxList in Silverlight Using a Behavior Ian T. Lackey bemoans the lack of a RadioButtonList or CheckBoxList, and jumps into Blend to show us how to make one using a behavior... and the code is available too! WP7 for iPhone and Android Developers - Introduction to XAML and Silverlight Continuing his series at SilvelightShow for iPhone and Android devs, Kevin Hoffman has part 2 up getting into the UI with an intro to XAML and Silverlight. Day 1: Working with Telerik Silverlight RadControls Kunal Chowdhury kicked my tires that I had missed his Telerik control series... He's detailing his experience getting up to speed with the Silverlight RadControls. Day 1 is intro, what there is, installing, stuff like that. Part 2 continues: Day 2: Working with BusyIndicator of Telerik Silverlight RadControls, followed (so far) by part 3: Day 3: Working with Masked TextBox of Telerik Silverlight RadControls Reactive Drag and Drop Part 2 Jesse Liberty has his 7th part about Rx up ... and the 2nd part of Reactive Drag and Drop, and oh yeah... it's for WP7 as well! Yet Another Podcast #25–Glenn Block / WCF Next Jesse Liberty has Glenn Block on stage for his Yet Another Podcast number 25... talking WCF with Glenn. Building a Radar Control in Silverlight–Part 2 Page Brooks has part 2 of his 'radar' control for Silverlight up... I don't know where I'd use this, but it's darned cool... and the live demo is amazing. Silverlight Charting: Setting Colors Deborah Kurata is looking at the charting controls now, and how to set colors. She begins with a previous post on charts and adds color definitions to that post. Silverlight Charting: Setting the Tooltip Deborah Kurata next gets into formatting the tooltip you can get when the user hovers over a chart to make it make more sense to your user 'Content' is NOT 'Text' in XAML Paul Sheriff discusses the Content property of XAML controls and how it can be pretty much any other XAML you want it to be, then goes on to show some nice examples. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Google+ Platform Office Hours: Mobile

    Google+ Platform Office Hours: Mobile This week the Google+ Platform Office Hours went mobile. Julia and Chirag as they showed Jenny three ways to share to Google+ from Android. 1:21 - Session agenda 2:20 - Sharing text and an image with the share intent 5:25 - Share with the Google+ mobile application 7:25 - Take and share a photo with the built in camera 12:08 - A question about the various Google messaging services on Android - Send feedback - goo.gl 13:05 - When does Google Play Services come out? From: GoogleDevelopers Views: 1630 29 ratings Time: 14:57 More in Science & Technology

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  • Google I/O 2012 - Building Web Applications using Google APIs and JavaScript Client for Google APIs

    Google I/O 2012 - Building Web Applications using Google APIs and JavaScript Client for Google APIs Brendan O'Brien In this session, you will learn how to use the features of the Google API client for JavaScript to build rich web applications. Some of the features we will demonstrate include authentication and CORS. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 866 8 ratings Time: 52:00 More in Science & Technology

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  • How to install 3d support?

    - by Gonzalo
    I'm trying Natty and after an upgrade I received this message: "Sorry, you don't have 3d support, install it for your graphic hardware to get Unity or please reboot and select 'Classic session' at startup." So I want to install 3D support but I don't know how to. My machine is a Sony Vaio VGN-SR29XN Laptop with Intel Graphics, but I would like to know the general instructions. P.S. : I've no problem with the CLI, I just don't know how to proceed in this particular case (what driver, or program...).

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  • CodeStock 2012 Review: Michael Eaton( @mjeaton ) - 3 Simple Things for Increased Productivity

    3 Simple Things for Increased ProductivitySpeaker: Michael EatonTwitter: @mjeatonBlog: http://mjeaton.net/blog This was the first time I had seen Michael Eaton speak but have hear a lot of really good things about his speaking abilities. Needless to say I was really looking forward to his session. He basically addressed the topic of distractions and how they can decrease or increase your productivity as a developer. He makes the case that in order to become more productive you must block/limit all distractions. For example, he covered his top distractions as a developer. Top Distractions Social Media(Twitter, Reddit, Facebook) Wiki sites Phone Email Video Games Coworkers, Friends, Family Michael stated that he uses various types of music to help him block out these distractions in order for him to get into his coding zone. While he states that music works for him, he also notes that he knows of others that cannot really work with music. I have to say I am in the latter group because I require a quiet environment in order to work. A few session attendees also recommended listening to really loud white noise or music in another language other than your own. This allows for less focus to be placed on words being sung compared to the rhythmic beats being played. I have to say that I have not tried these suggestions yet but will in the near future. However, distractions can be very beneficial to productivity in that they give your mind a chance to relax and not think about the issues at hand. He spoke highly of taking vacations, and setting boundaries at work so that develops prevent the problem of burnout. One way he suggested that developer’s combat distractions is to use the Pomodoro technique. In his example he selects one task to do for 20 minutes and he can only do that task during that time. He ignores all other distractions until this task or time limit is complete. After it is completed he allows himself to relax and distract himself for another 5- 10 minutes before his next Pomodoro. This allows him to stay completely focused on a task and when the time is up he can then focus on other things.

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  • links for 2010-05-05

    - by Bob Rhubart
    MASON Multiagent Simulation Toolkit on the NetBeans Platform Geertjan shares his recent work with George Mason University's Java-based multiagent simulation library core. (tags: java oracle netbeans) Slides: Oracle Virtualization: Making Software Easier to Deploy, Manage, and Support Slides from a presentation by Dean Samuels and Nirmal Grewal. (tags: oracle otn architect virtualization) @mayureshnirhali: Virtualizing Your Applications - Oracle Tech Days - Hyderbad 2010 Mayuresh Nirhali shares a video of his session describing support for various Virtualization technologies on the Oracle Solaris platform. (tags: oracle otn solaris virtualization)

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  • A simple DotNetNuke article module with C# and VB.NET Source

    - by Chris Hammond
    For the DotNetNuke Connections conference last month I provided an advanced DotNetNuke module development course as a pre-conference training session. That training covered details on how to implement some of the newer features in the DotNetNuke platform within custom modules, mainly ContentItem integration and Taxonomy features. For the course I created a very basic Article module for DotNetNuke, ultimately naming it DNNSimpleArticle. For the course I created both a C# and a VB.NET version of the...(read more)

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  • Should I be using a JavaScript SPA designed when security is important

    - by ryanzec
    I asked something kind of similar on stackoverflow with a particular piece of code however I want to try to ask this in a broader sense. So I have this web application that I have started to write in backbone using a Single Page Architecture (SPA) however I am starting to second guess myself because of security. Now we are not storing and sending credit card information or anything like that through this web application but we are storing sensitive information that people are uploading to us and will have the ability to re-download too. The obviously security concern that I have with JavaScript is that you can't trust anything that comes from JavaScript however in a Backbone SPA application, everything is being sent through JavaScript. There are two security features that I will have to build in JavaScript; permissions and authentication. The authentication piece is just me override the Backbone.Router.prototype.navigate method to check the fragment it is trying to load and if the JavaScript application.session.loggedIn is not set to true (and they are not viewing a none authenticated page), they are redirected to the login page automatically. The user could easily modify application.session.loggedIn to equal true (or modify Backbone.Router.prototype.navigate method) but then they would also have to not so easily dynamically embedded a link into the page (or modify a current one) that has the proper classes, data-* attributes, and href values to then load a page that should only be loaded when they user has logged in (and has the permissions). So I have an acl object that deals with the permissions stuff. All someone would have to do to view pages or parts of pages they should not be able to is to call acl.addPermission(resource, permission) with the proper permissions or modify the acl.hasPermission() to always return true and then navigate away and then back to the page. Now certain things is EMCAScript 5 like Object.seal() or Object.freeze() would help with some of this however we have to support IE 8 which does not support those pieces of functionality. Now the REST API also performs security checks on every request so technically even if they are able to see parts of the interface that they should not be able to, they still should not be able to actually affect any data. The main benefits for me in developing a JavaScript SPA application is that the application is a lot more responsive since it is only transferring the minimum amount of JSON data for the requested action and performing the minimum amount of work too. There are also other things that I think are beneficial like you are going to have to develop an API for the data (which is good if you want expand your application to different platforms/technologies) or their is more of a separation between front-end and back-end however if security is a concern, it is really wise to go down the road of a JavaScript SPA application for the front-end?

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  • Oracle Customer Hub - Directions, Roadmap and Customer Success

    - by Mala Narasimharajan
     By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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  • Google I/O 2011: Map your business, inside and out

    Google I/O 2011: Map your business, inside and out Brendan Kenny, Chris Broadfoot Your map doesn't have to end at the front door of the building! In this session we will discuss approaches to mapping all of your business locations, and not just on the outside. We'll show how to build a sensational storefinder, and then add floorplans, indoor Street View, and resource search. From: GoogleDevelopers Views: 4896 28 ratings Time: 51:31 More in Science & Technology

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  • Want to know how SQL Server logging works?

    - by Jonathan Kehayias
    Have you ever wondered why SQL Server logging works the way it does?  While I have long understood the importance behind the SQL Server Transaction Log, I have never actually understood exactly why it works the way it does, despite having attended Paul Randal’s ( Blog / Twitter ) session at PASS Summit last year.  Over the last few months I have been working on writing a book on troubleshooting the most common problems that I see asked on the forums, and as a part of that I have been digging...(read more)

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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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