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  • OPN Solutions Catalog Goes Mobile

    - by Meghan Fritz-Oracle
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Good news for our partners on this sunny Tuesday! Oracle PartnerNetwork is pleased to announce the launch of a mobile-ready OPN Solutions Catalog. Features include: A fluid search and browse experience regardless of device (phone, tablet, or desktop) Streamlined design and reorganized search facets, making it easier for customers to search and browse for partner profiles and their solutions The OPN Solutions Catalog is a free marketing tool for all active Oracle PartnerNetwork members. If you are an OPN partner… take advantage of it! To learn more about the new catalog, watch the Solutions Catalog Training which includes best practices and a demo on how to update your profile. Spend a few minutes with our experts to learn how you can expand your market reach and showcase your offerings to our customers, partners, and Oracle employees worldwide.Questions? Visit the Solutions Catalog Resource page or contact the Partner Business Center.

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  • Why job postings always looking for "rockstars?"

    - by Xepoch
    I have noticed a recent trend in requesting programmers who are rockstars. I get it, they're looking for someone who is really good at what they do. But why (pray) make the reference to a rockstar? Do these companies really want these traits as a real rockstar? Party all night and wake up to take care of quick business in the morning? Substance abuse, Narcissism with celebrity, Compensation well exceeding their management, Excellent at putting on a short-lived show, Entertainment instead of value, 1 hit (project) wonders or single-genre performers, Et cetera What is wrong with Senior or Principal Software Engineer who has an established and proven passion for the business? Rather do we mean quite the opposite, someone who: rolls up the sleeves and gets to work, takes appropriate direction and helps influence teams, programs in lessons' learned and proper practices, provides timely communication to the whole team, can code and understand multiple languages, understands the science and theory behind computation, Is there a trend to diversify the software engineering ranks? How many software rockstars can you hire before your band starts breaking up? Sure, there are lots of folks doing this stuff on their own, maybe even a rare few who do coding for show, but I wager the majority is for business. I don't see ads for rockstar accountants, or rockstar machinists, or rockstart CFOs. What makes the software programmer and their hiring departments lean towards this kind of job title?

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  • Java Embedded @ JavaOne

    - by Tori Wieldt
    Developers, tell your manager (or the other half of your developer-entrepreneur self) about this new event being held Wednesday, Oct. 3th and Thursday, Oct. 4th in San Francisco at the Hotel Nikko (during JavaOne).Java Embedded @ JavaOne is designed to provide business and technical decision makers, as well as Java embedded ecosystem partners, a unique occasion to come together and learn about how they can use Java Embedded technologies for new business opportunities. The ideal audience for this event is business and technical decision makers (e.g. System Integrators, CTO, CXO, Chief Architects/Architects, Business Development Managers, Project Managers, Purchasing managers, Technical Leads, Senior Decision Makers, Practice Leads, R&D Heads, and Development Managers/Leads).A call for papers has gone out, but is ONLY for business-focused submissions. Event organizers are looking for best practices, case studies and panel discussions on emerging opportunities in the Java embedded space. Please consider submitting a paper. The deadline for submission is July 18.Attendees of both JavaOne and Oracle Openworld can attend Java Embedded @ JavaOne by purchasing a $100.00 USD upgrade to their full conference pass. Rates for attending Embedded @ JavaOne alone are here.

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  • Bejeweled-like game, managing different gem/powerup behaviors?

    - by Wissam
    I thought I'd ask a question and look forward to some insight from this very compelling community. In a Bejeweled-like (Match 3) game, the standard behavior once a valid swap of two adjacent tiles is made is that the resulting matching tiles are destroyed, any tiles now sitting over empty spaces fall to the position above the next present-tile, and any void created above is filled with new tiles. In richer Match-3 games like Bejeweled, 4 in a row (as opposed to just 3) modifies this behavior such that the tile that was swapped is retained, turned into a "flaming" gem, it falls, and then the empty space above is filled. The next time that "flaming gem" is played it explodes and destroys the 8 perimeter tiles, triggers a different animation sequence (neighbors of those 8 tiles being destroyed look like they've been hit by a shockwave then they fall to their respective positions). Scoring is different, the triggered sounds are different, etc. There are even more elaborate behaviors for Match5, Match-cross-pattern, and many powerups that can be purchased, each which produces a more elaborate sequence of events, sounds, animations, scoring, etc... What is the best approach to developing all these different behaviors that respond to players' "move" and her current "performance" and that deviate from the standard sequence of events, scoring, animation, sounds etc, in such a way that we can always flexibly introduce a new "powerup" ? What we are doing now is hard-coding the events of each one, but the task is long and arduous and seems like the wrong approach especially since the game-designers and testers often offer (later) valuable insight on what works better in-game, which means that the code itself may have to be re-written even for minor changes in behavior (say, destroy only 7 neighboring tiles, instead of all 8 in an explosion). ANY pointers for good practices here would be highly appreciated.

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  • How to avoid game objects accidentally deleting themselves in C++

    - by Tom Dalling
    Let's say my game has a monster that can kamikaze explode on the player. Let's pick a name for this monster at random: a Creeper. So, the Creeper class has a method that looks something like this: void Creeper::kamikaze() { EventSystem::postEvent(ENTITY_DEATH, this); Explosion* e = new Explosion; e->setLocation(this->location()); this->world->addEntity(e); } The events are not queued, they get dispatched immediately. This causes the Creeper object to get deleted somewhere inside the call to postEvent. Something like this: void World::handleEvent(int type, void* context) { if(type == ENTITY_DEATH){ Entity* ent = dynamic_cast<Entity*>(context); removeEntity(ent); delete ent; } } Because the Creeper object gets deleted while the kamikaze method is still running, it will crash when it tries to access this->location(). One solution is to queue the events into a buffer and dispatch them later. Is that the common solution in C++ games? It feels like a bit of a hack, but that might just be because of my experience with other languages with different memory management practices. In C++, is there a better general solution to this problem where an object accidentally deletes itself from inside one of its methods?

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  • Software vs Network Engineer (Salary, Difficulty, Learning, Happiness)

    - by B Z
    What are your thoughts on being a Software Engineer vs a Network Engineer? I've been on the software field for almost 10 years now and although I still have a great deal of fun (and challenges), I am starting to think it could be better on the "other" side. Not to degrade network engineers (i know there are many great ones out there), it seems (in general) their job is easier, the learning curve from average to good is not as steep, job is less stressful and pay is better on average. I think as software developer I could make the switch to networking and still enjoy working with computers and feel productive. I spend an enormous amount of time learning about software, practices, new technologies, new patters, etc...I think I could spend a much smaller amount of time learning about networking and be just as "good". What are your thoughts? EDIT: This is not about making easy money. Networking and Software are closely related, I love computers and programming, but if I can work with both, make more money and have less stress in my life and can spend more time with my family, then I am willing to consider a change and hence I am looking for advice that Do or Don't support this view.

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  • What is the proper response to lousy error message?

    - by William Pursell
    I've just come across (for the 47 millionth time) some code that looks like this: except IOError, e: print "Problems reading file: %s." % filename sys.exit( 1 ) My first reaction is very visceral: the person who coded this is a complete idiot. How hard is it to print error messages to stderr and to include the system error message in the string? I haven't used python in years, and it took me all of 4 minutes to track down the documentation to figure out how to get the error message from the exception object e and the syntax for printing to stderr. My "complete idiot" reaction was slightly lessened since at least a non-zero value is passed to sys.exit, but I still find this code offensive. My prime thought is that the developer who wrote this is a complete novice for whom I have zero respect. Am I over-reacting? Surely there are excuses for all sorts of bad coding practices, but is there anything that can possibly excuse this sort of $#|t? I guess there are two question here: one is a duplicate of What are developer's problems with helpful error messages?, and the other is "am I over-reacting, or is it valid to conclude that the author of the above code is a novice?"

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  • Setting up Clojure Project And Sub Projects

    - by octopusgrabbus
    This is primarily a lein question about setting up a major project and its sub-projects, and is not intended to be a discussion question. Instead, I am interested in either a pointer to documentation or to a Clojure/lein best practices link. I have a municipal property assessments application that splits two master flies into different subset files, depending on whether a billing transfer is taking place or we want to batch update new accounts, rather than making our assessment department enter new accounts once in their system and then again in the tax collection system. My application is going to be large enough, that I can see a common library lein project with support functions, like splitting apart the files, and then individual lein projects that use the common library. Should the lein projects be set up at the same level and support included through the project.clj/core.clj files? Is there an advantage to creating lein new projects underneath a major project? Is there a problem with combing all functions in one project? I can probably make my one core.clj contain all flavors of the program, but coming from a C/C++ and Python background, I would prefer to have a lot of little projects.

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  • You Have Questions

    - by Tom Caldecott-Oracle
    Oracle Consulting Experts Have Answers at Oracle OpenWorld Your thoughts are in the cloud. “How can I set up a private cloud that will work for my business?” “What will it take to move to an ERP, HCM, or CX cloud environment?”   You can attend Oracle Consulting sessions at Oracle OpenWorld and get answers. You can also walk up to one of the Oracle Consulting experts in the DEMOgrounds of the conference and learn about cloud implementation, engineered systems best practices, Oracle Applications upgrades, and more—just what you need to help maximize the value of your Oracle investments.   You might even get an answer to the “Ultimate Question of Life, the Universe, and Everything.” But you already know the answer, don’t you? 42. Learn more about Oracle Consulting at Oracle OpenWorld.        

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  • A Great Work : ADF Architecture TV

    - by mustafakaya
    I would like to information about Oracle ADF Product Management's great work ; ADF Architecture TV. This channel has various subjects such as before start a new ADF or any software project what will you need or how can you select team member's skills, or how to implement and design an ADF projects etc. When developing with a new technology, one of the challenges for technical staff is to both learn the features of the technology and how to implement them, and also consider the broader concepts of design, engineering and architecture. Many an IT project has come undone because IT staff have been focused on the nitty gritty details of writing software, rather than looking at the "bigger picture" of how it will all go together. Oracle's "ADF Architecture TV" plans to address this issue by focusing on architectural issues and developer guidelines for writing ADF software solutions. The goal, to give ADF developers an understanding of the decisions you need to build a successful ADF application, potential architectural blueprints to choose from when putting the ADF application together, and potential best practices to take back to your development team.  You can click here for ADF Architecture TV. 

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  • Writing Java in Java

    - by Skeith
    I have been using Java for several months at work now and am becoming mildly competent in it. The problem I think I am having is that I program C++ in Java . By that I mean I have always used C++ and am treating Java as a simple syntax change instead of appreciate if for its own language. For instance a static variable in C++ is the same as a normal variable in Java as Java is all classes so they maintain there values between function calls. Little things like this are tripping me up constantly as I am self taught. What I want is to invest the time to become a good java programmer not just a C++ programmer that can write in Java. The problem is I do not know how to do this. I have tried reading the Java doc pages but I find them very clinical and hard to understand. So what I am looking for is recommendations on how I can learn to think in Java. Books that teach Java concepts not Java syntax, online tutorials that I can work through that give it a context, established Java traditions/best practices and any other thing that you could recommend.

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  • Concurrency pattern of logger in multithreaded application

    - by Dipan Mehta
    The context: We are working on a multi-threaded (Linux-C) application that follows a pipeline model. Each module has a private thread and encapsulated objects which do processing of data; and each stage has a standard form of exchanging data with next unit. The application is free from memory leak and is threadsafe using locks at the point where they exchange data. Total number of threads is about 15- and each thread can have from 1 to 4 objects. Making about 25 - 30 odd objects which all have some critical logging to do. Most discussion I have seen about different levels as in Log4J and it's other translations. The real big questions is about how the overall logging should really happen? One approach is all local logging does fprintf to stderr. The stderr is redirected to some file. This approach is very bad when logs become too big. If all object instantiate their individual loggers - (about 30-40 of them) there will be too many files. And unlike above, one won't have the idea of true order of events. Timestamping is one possibility - but it is still a mess to collate. If there is a single global logger (singleton) pattern - it indirectly blocks so many threads while one is busy putting up logs. This is unacceptable when processing of the threads are heavy. So what should be the ideal way to structure the logging objects? What are some of the best practices in actual large scale applications? I would also love to learn from some of the real designs of large scale applications to get inspirations from!

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  • Am I an idealist?

    - by ereOn
    This is not only a question, this is also a call for help. Since I started my career as a programmer, I always tried to learn from my mistakes. I worked hard to learn best-practices and while I don't consider myself a C++ expert, I still believe I'm not a beginner either. I was recently hired into a company for C++ development. There I was told that my way to work was "against the rules" and that I would have to change my mind. Here are the topics I disagree with my hierarchy (their words): "You should not use separate header files for your different classes. One big header file is both easier to read and faster to compile." "Trying to use different headers is counter-productive : use the same super-set of headers everywhere, and enforce the use #pragma hdrstop to hasten compilation" "You may not use Boost or any other library that uses nested directories to organize its files. Our build-machine doesn't work with nested directories. Moreover, you don't need Boost to create great software." One might think I'm somehow exaggerated things, but the sad truth is that I didn't. That's their actual words. I believe that having separate files enhance maintainability and code-correctness and can fasten compilation time by the use of the proper includes. Have you been in a similar situation? What should I do? I feel like it's actually impossible for me to work that way and day after day, my frustration grows.

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  • Whether to separate out methods or not

    - by Skippy
    I am new to java and want to learn best coding practices and understand why one method is better than another, in terms of efficiency and as the coding becomes more complicated. This is just an example, but I can take the principles from here to apply elsewhere. I have need an option to display stuff, and have put the method stuff separately from the method to ask if the user wants to display the stuff, as stuff has a lot of lines of code. For readability I have done this: public static void displayStuff () { String input = getInput ("Display stuff? Y/N \n"); if (input..equalsIgnoreCase ("Y")) { stuff (); } else if (input.equalsIgnoreCase ("N")) { //quit program } else { //throw error System.out.print("Error! Enter Y or N: \n"); } } private static String stuff () { //to lots of things here return stuff (); } Or public static void displayStuff () { String input = getInput ("Display stuff? Y/N \n"); if (input..equalsIgnoreCase ("Y")) { //to lots of things here stuff; } else if (input.equalsIgnoreCase ("N")) { //quit program } else { //throw error System.out.print("Error! Enter Y or N: \n"); } } Is it better to keep them together and why? Also, should the second method be private or public, if I am asking for data within the class? I am not sure if this is on topic for here. please advise.

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  • Usual Suspects: Typical 3rd Party Entities in E-Commerce [closed]

    - by zharvey
    I am doing some requirements/analysis for a web app that I'd like to build (Ruby/Java developer here). This web app would have a store front, shopping cart and would need to be totally compliant with all e-com best practices. It's amazing how much non-technical info comes up when you search for phrases like "how does e-commerce work", but very little comes up in the way of technical details. As such, I'm having extreme frustration finding answers to what I consider pretty straight-forward questions. I came here because I believe this question is not off-topic; if it is, please leave a comment as to why this question does not belong here and I will happily remove it myself (upvotes if your comment can point me to the correct place for this question!). So then: What 3rd parties will I need to work with to have a modern, web-compliant e-com site? So far I can account for a payment gateway provider like Authorize.net and an SSL certificate provider like Trustwave. Any others? What other standards besides PCI compliance will I be held to (besides governing laws, of course!)? Vulnerability scans: PCI compliance requires quarterly scans: if I'm a "Level 4" (low volume) Merchant does that still apply to me? Irregardless, my backend architecture is quite huge, with web servers, app servers, database, message brokers and more. Do each of these servers need to be scanned?!? If not what servers do need to get these quarterly scans? I usually hate to ask micro-questions inside of one large one, but these are so closely-related I just felt like asking them all separately would be spamming the site with too many petty questions. Thanks in advance!

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  • A fix for the design time error in MVVM Light V4.1

    - by Laurent Bugnion
    For those of you who installed V4.1 of MVVM Light and created a project for Windows Phone 8, you will have noticed an error showing up in the design surface (either in Visual Studio designer, or in Expression Blend). The error says: “Could not load type ‘System.ComponentModel.INotifyPropertyChanging’ from assembly ‘mscorlib.extensions’” with additional information about version numbers. The error is caused by an incompatibility between versions of System.Windows.Interactivity. Because this assembly is strongly named, any version incompatibility is causing the kind of error shown here (for an interesting discussion on the strong naming issue, see this thread on Codeplex). I managed to resolve the issue for Windows Phone 8 and will publish a cleaned up installer next week. In the mean time, in order to allow you to continue development, please follow the steps: Download the new DLLs zip package (MVVMLight_V4_1_25_WP8). Right click on the Zip file and select Properties from the context menu. Press the “Unblock” button (if available) and then OK. Right click again on the zip package and select “Extract all…”. Select a known location for the new DLLs. Open the MVVM Light project with the design time error in Visual Studio 2012. Open the References folder in the Solution Explorer. Select the following DLLs: GalaSoft.MvvmLight.dll, GalaSoft.MvvmLight.Extras.dll, Microsoft.Practices.ServiceLocation.dll and System.Windows.Interactivity.dll. Press “delete” and confirm to remove the DLLs from your project. Right click on References and select Add Reference from the context menu. Browse to the folder with the new DLLs. Select the four new DLLs and press OK. Rebuild your application, and open it again in Blend or in the Visual Studio designer. The error should be gone now. In the next few days, as time allows, I will publish a new MSI containing a fixed version of the DLLs as well as a few other improvements. This quick fix should however allow you to continue working on your Windows Phone 8 projects in design mode too.   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • Still Alive&hellip;

    - by MOSSLover
    As Glados would say at the end of Portal “I’m still alive…”.  I am around, but I’m just not posting as frequently as I should.  I am trying to get acclimated to my new job, planning SharePoint Saturday New York City and Women in SharePoint plus trying to lead a normal life doing normal chores and hang out with my boyfriend.  What does this mean?  Well I’m trying to cut back to one or two events a month, which will include Heartland Developer Conference, Best Practices Conference, SPS Ozarks, SPS NYC (not speaking, running), and maybe SPS Denver and/or SPS East Bay.  So with the new job acclimation the blog suffers and twitter is getting less loven.  I’m only posting on twitter at night.  I will try to blog when I can as I see more 2010 and 2007 things that I find interesting to share.  I guess when you are a new employee you try to figure out what’s going on the first few months.  It’s really hard to post on SharePoint issue while that happens.  I’m really sorry guys and I will try harder to post at least a couple times a month (and maybe moderate comments  slightly better).  I hope that you all have a good weekend.

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  • Move SQL Server transaction log to another disk

    - by Jim Lahman
    When restoring a database backup, by default, SQL Server places the database files in the master database file directory.  In this example, that location is in L:\MSSQL10.CHTL\MSSQL\DATA as shown by the issuance of sp_helpfile   Hence, the restored files for the database CHTL_L2_DB are in the same directory     Per SQL Server best practices, the log file should be on its own disk drive so that the database and log file can operate in a sequential manner and perform optimally. The steps to move the log file is as follows: Record the location of the database files and the transaction log files Note the future destination of the transaction log file Get exclusive access to the database Detach from the database Move the log file to the new location Attach to the database Verify new location of transaction log Record the location of the database file To view the current location of the database files, use the system stored procedure, sp_helpfile 1: use chtl_l2_db 2: go 3:   4: sp_helpfile 5: go   Note the future destination of the transaction log file The future destination of the transaction log file will be located in K:\MSSQLLog   Get exclusive access to the database To get exclusive access to the database, alter the database access to single_user.  If users are still connected to the database, remove them by using with rollback immediate option.  Note:  If you had a pane connected to the database when the it is placed into single_user mode, then you will be presented with a reconnection dialog box. 1: alter database chtl_l2_db 2: set single_user with rollback immediate 3: go Detach from the database   Now detach from the database so that we can use windows explorer to move the transaction log file 1: use master 2: go 3:   4: sp_detach_db 'chtl_l2_db' 5: go   After copying the transaction log file re-attach to the database 1: use master 2: go 3:   4: sp_attach_db 'chtl_l2_db', 5: 'L:\MSSQL10.CHTL\MSSQL\DATA\CHTL_L2_DB.MDF', 6: 'K:\MSSQLLog\CHTL_L2_DB_4.LDF', 7: 'L:\MSSQL10.CHTL\MSSQL\DATA\CHTL_L2_DB_1.NDF', 8: 'L:\MSSQL10.CHTL\MSSQL\DATA\CHTL_L2_DB_2.NDF', 9: 'L:\MSSQL10.CHTL\MSSQL\DATA\CHTL_L2_DB_3.NDF' 10: GO

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  • Moving from a static site to a CMS with new URLs and meta-data for pages

    - by Chris J
    Hi I am in the process of rebuilding a site from static pages to a CMS which will be using mod_rewrite to generate new page URLs. In this process our marketing people and myself have decided to tidy up the descriptions, keywords and titles. Eg: a page which who's URL is currently "website-name/about_us.html" and has a title of "website-name - something not quite page specific" will change to "website-name/about-us/" and title: "about us - website-name" and may have a few keywords and the description changed. Our goal with updating the meta data is to improve our page rankings and try to keep in line with some best practices for SEO. Though our current page rankings are quite good in many aspects, there is room for improvement. All of the pages will also have content changes (like rearranging heading tags, new menu on all pages, new content in footer, extra pieces of dynamic content relating to other pages). In this new site process I plan to use 301 redirects for all the old URLs pointing to the new URLs. My question is what can I expect to happen to the page rankings in Google, in the sort term and long term? Will this be like kicking off a new site which will have to build up trust over time or will the original page rankings have affect?

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  • Spreading incoming batched data into a real-time stream

    - by pr1001
    I would like to display some events in 'real-time'. However, I must fetch the data from another source. I can request the last X minutes, though the source is updated approximately every 5 minutes. This means that there will be a delay between the most recent data retrieved and the point in time that I make the request. Second, because I will be receiving a batch of data, I don't want to just fire out all the events down a socket once my fetcher has retrieved it: I would like to spread out the events so that they are both accurately spaced amongst each other and in sync with their original occurrences (e.g. an event is always displayed 6 minutes after it actually happened). My thought is to fetch the data every 5 minutes from the source, knowing that I won't get the very latest data. The original data would be then queued to be sent down the socket 7.5 minutes from its original timestamp – that is, at least ~2.5 minutes from when its batch was fetched and at most 7.5 minutes since then. My question is this: is this the best way to approach the problem? Does this problem have any standard approaches or associated literature related to implementation best-practices and edge cases? I am a bit worried that the frequency of my fetches and the frequency in which the source is updated will get out of sync, leading to points where no data will be retrieved from the source. However, since my socket delay is greater than my fetch frequency, the subsequent fetch should retrieve newer data before the socket queue is empty. Is that correct? Am I missing something? Thanks!

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  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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  • JavaOne LAD Call for Papers

    - by Tori Wieldt
    JavaOne LAD Call for Papers closes next Friday, October 4. Here are Java Evangelist Steven Chin's top three reasons why you submit a session:1) Imagine a parallel world where Java is king. Where the government has mandated that all software be open-source and recognized Java as an official platform. That is exactly what happened in Brazil and it shows in all aspects of their country from government systems to TV standards.2) A JUG in Every Village - Brazil has the most user groups of any country in the world by a significant margin. "I've stayed after JavaOne to visit several cities and gotten a great audience whether it was a large city like Brasilia or Goiania, or a coastal town like Fortaleza, Salvador, or Maceio," Chin explains.3) A Community-Supported Conference - SouJava and the entire Brazilian user group community is active and involved with JavaOne Brazil, making it a really engaging regional JavaOne conference. Submissions should be: From the community, all proposals should be non-Oracle. Java-related topics (not technologies such as Flex, .NET, Objective C, etc... unless it's specifically a topic about how such things INTEGRATE with Java) Non-product pitches Interesting/innovative uses of Java Practical relevant case studies/examples/practices/etc. The call for papers will close on Friday, October 4, 2012 at 11:59 pm local time. We look forward to hearing from you!

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  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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  • Thoughts on Technical Opinions

    - by Joe Mayo
    Nearly every day, people send email from the C# Station contact form with feedback on the tutorial.  The overwhelming majority is positive and “Thank You” notes.  Some feedback identifies problems such as typos, grammatical errors, or a constructive explanation of an item that was confusing.  It’s pretty rare, but I even get emails that are not very nice at all – no big deal because it comes with the territory and is sometimes humorous.  Sometimes I get questions related to the content that is more of a general nature, referring to best practices or approaches. It’s these more general questions that are sometimes interesting because there’s often no right or wrong answer. There was a time when I was more opinionated about these general scenarios, but not so much anymore. Sure, people who are learning are wanting to know the “right” way to do something and general guidance is good to help them get started.  However, just because a certain practice is the way you or your clique does things, doesn’t mean that another approach is wrong.  These days, I think that a more open-minded approach when providing technical guidance is more constructive. By the way, to all the people who consistently send kind emails each day:  You’re very welcome. :) @JoeMayo

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  • Registration Now Open: Virtual Developer Day, North America, APAC & Europe

    - by Tanu Sood
    Is your organization looking at developing Web or Mobile application based upon the Oracle platform?  Oracle is offering a virtual event for Developer Leads, Managers and Architects to learn more about developing Web, Mobile and beyond based on Oracle applications. This event will provide sessions that range from introductory overviews to technical deep dives covering Oracle's strategic framework for developing multi-channel enterprise applications for the Oracle platforms. Multiple tracks cover every interest and every level and include live online Q&A chats with Oracle's technical staff. For registration and information on Vortual Developer Day: Oracle ADF Development, please follow the link HERE Sign up for one of the following events below: Americas - Tuesday - November 19th / 9am to 1pm PDT / 12pm to 4pm EDT / 1pm to 5pm BRT APAC - Thursday - November 21st / 10am - 1:30pm IST (India) / 12:30pm - 4pm SGT (Singapore) / 3:30pm -7pm AESDT EMEA - Tuesday - November 26th / 9am - 1pm GMT / 1pm - 5pm GST / 2:30pm -6:30pm IST And for those interested in Cloud Application Foundation, including Weblogic and Coherence, don't forget to sign up for the following events: Americas - Tuesday, November 5, 2013 - 9 am - 1 pm PDT/ 12 pm - 4 pm EDT/ 1 pm - 5 pm BRT EMEA - December 3, 2013 - 9 a, - 1 pm GMT/ 1pm - 5pm GST/ 2:30 pm - 6:30 pm ISTThe event will guide you through tooling updates and best practices around developing applications with WebLogic and Coherence as target platforms.

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