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• Reducing Deadlocks - not a DBA issue ?

  - by steveh99999

   As a DBA, I'm involved on an almost daily basis troubleshooting 'SQL Server' performance issues. Often, this troubleshooting soon veers away from a 'its a SQL Server issue' to instead become a wider application/database design/coding issue.One common perception with SQL Server is that deadlocking is an application design issue - and is fixed by recoding...  I see this reinforced by MCP-type questions/scenarios where the answer to prevent deadlocking is simply to change the order in code in which tables are accessed....Whilst this is correct, I do think this has led to a situation where many 'operational' or 'production support' DBAs, when faced with a deadlock, are happy to throw the issue over to developers without analysing the issue further....A couple of 'war stories' on deadlocks which I think are interesting :- Case One , I had an issue recently on a third-party application that I support on SQL 2008.  This particular third-party application has an unusual support agreement where the customer is allowed to change the index design on the third-party provided database.  However, we are not allowed to alter application code or modify table structure..This third-party application is also known to encounter occasional deadlocks – indeed, I have documentation from the vendor that up to 50 deadlocks per day is not unusual !So, as a DBA I have to support an application which in my opinion has too many deadlocks - but, I cannot influence the design of the tables or stored procedures for the application. This should be the classic - blame the third-party developers scenario, and hope this issue gets addressed in a future application release - ie we could wait years for this to be resolved and implemented in our production environment...But, as DBAs  can change the index layout, is there anything I could do still to reduce the deadlocks in the application ?I initially used SQL traceflag 1222 to write deadlock detection output to the SQL Errorlog – using this I was able to identify one table heavily involved in the deadlocks.When I examined the table definition, I was surprised to see it was a heap – ie no clustered index existed on the table.Using SQL profiler to see locking behaviour and plan for the query involved in the deadlock, I was able to confirm a table scan was being performed.By creating an appropriate clustered index - it was possible to produce a more efficient plan and locking behaviour.So, less locks, held for less time = less possibility of deadlocks. I'm still unhappy about the overall number of deadlocks on this system - but that's something to be discussed further with the vendor.Case Two,  a system which hadn't changed for months suddenly started seeing deadlocks on a regular basis. I love the 'nothing's changed' scenario, as it gives me the opportunity to appear wise and say 'nothings changed on this system, except the data'.. This particular deadlock occurred on a table which had been growing rapidly. By using DBCC SHOW_STATISTICS - the DBA team were able to see that the deadlocks seemed to be occurring shortly after auto-update stats had regenerated the table statistics using it's default sampling behaviour.As a quick fix, we were able to schedule a nightly UPDATE STATISTICS WITH FULLSCAN on the table involved in the deadlock - thus, greatly reducing the potential for stats to be updated via auto_update_stats, consequently reducing the potential for a bad plan to be generated based on an unrepresentative sample of the data. This reduced the possibility of a deadlock occurring.  Not a perfect solution by any means, but quick, easy to implement, and needed no application code changes. This fix gave us some 'breathing space'  to properly fix the code during the next scheduled application release.   The moral of this post - don't dismiss deadlocks as issues that can only be fixed by developers...

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• What are the disadvantages of self-encapsulation?

  - by Dave Jarvis

  Background Tony Hoare's billion dollar mistake was the invention of null. Subsequently, a lot of code has become riddled with null pointer exceptions (segfaults) when software developers try to use (dereference) uninitialized variables. In 1989, Wirfs-Brock and Wikerson wrote: Direct references to variables severely limit the ability of programmers to re?ne existing classes. The programming conventions described here structure the use of variables to promote reusable designs. We encourage users of all object-oriented languages to follow these conventions. Additionally, we strongly urge designers of object-oriented languages to consider the effects of unrestricted variable references on reusability. Problem A lot of software, especially in Java, but likely in C# and C++, often uses the following pattern: public class SomeClass { private String someAttribute; public SomeClass() { this.someAttribute = "Some Value"; } public void someMethod() { if( this.someAttribute.equals( "Some Value" ) ) { // do something... } } public void setAttribute( String s ) { this.someAttribute = s; } public String getAttribute() { return this.someAttribute; } } Sometimes a band-aid solution is used by checking for null throughout the code base: public void someMethod() { assert this.someAttribute != null; if( this.someAttribute.equals( "Some Value" ) ) { // do something... } } public void anotherMethod() { assert this.someAttribute != null; if( this.someAttribute.equals( "Some Default Value" ) ) { // do something... } } The band-aid does not always avoid the null pointer problem: a race condition exists. The race condition is mitigated using: public void anotherMethod() { String someAttribute = this.someAttribute; assert someAttribute != null; if( someAttribute.equals( "Some Default Value" ) ) { // do something... } } Yet that requires two statements (assignment to local copy and check for null) every time a class-scoped variable is used to ensure it is valid. Self-Encapsulation Ken Auer's Reusability Through Self-Encapsulation (Pattern Languages of Program Design, Addison Wesley, New York, pp. 505-516, 1994) advocated self-encapsulation combined with lazy initialization. The result, in Java, would resemble: public class SomeClass { private String someAttribute; public SomeClass() { setAttribute( "Some Value" ); } public void someMethod() { if( getAttribute().equals( "Some Value" ) ) { // do something... } } public void setAttribute( String s ) { this.someAttribute = s; } public String getAttribute() { String someAttribute = this.someAttribute; if( someAttribute == null ) { setAttribute( createDefaultValue() ); } return someAttribute; } protected String createDefaultValue() { return "Some Default Value"; } } All duplicate checks for null are superfluous: getAttribute() ensures the value is never null at a single location within the containing class. Efficiency arguments should be fairly moot -- modern compilers and virtual machines can inline the code when possible. As long as variables are never referenced directly, this also allows for proper application of the Open-Closed Principle. Question What are the disadvantages of self-encapsulation, if any? (Ideally, I would like to see references to studies that contrast the robustness of similarly complex systems that use and don't use self-encapsulation, as this strikes me as a fairly straightforward testable hypothesis.)

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• Feynman's inbox

  - by user12607414

  Here is Richard Feynman writing on the ease of criticizing theories, and the difficulty of forming them: The problem is not just to say something might be wrong, but to replace it by something — and that is not so easy. As soon as any really definite idea is substituted it becomes almost immediately apparent that it does not work. The second difficulty is that there is an infinite number of possibilities of these simple types. It is something like this. You are sitting working very hard, you have worked for a long time trying to open a safe. Then some Joe comes along who knows nothing about what you are doing, except that you are trying to open the safe. He says ‘Why don’t you try the combination 10:20:30?’ Because you are busy, you have tried a lot of things, maybe you have already tried 10:20:30. Maybe you know already that the middle number is 32 not 20. Maybe you know as a matter of fact that it is a five digit combination… So please do not send me any letters trying to tell me how the thing is going to work. I read them — I always read them to make sure that I have not already thought of what is suggested — but it takes too long to answer them, because they are usually in the class ‘try 10:20:30’. (“Seeking New Laws”, page 161 in The Character of Physical Law.) As a sometime designer (and longtime critic) of widely used computer systems, I have seen similar difficulties appear when anyone undertakes to publicly design a piece of software that may be used by many thousands of customers. (I have been on both sides of the fence, of course.) The design possibilities are endless, but the deep design problems are usually hidden beneath a mass of superfluous detail. The sheer numbers can be daunting. Even if only one customer out of a thousand feels a need to express a passionately held idea, it can take a long time to read all the mail. And it is a fact of life that many of those strong suggestions are only weakly supported by reason or evidence. Opinions are plentiful, but substantive research is time-consuming, and hence rare. A related phenomenon commonly seen with software is bike-shedding, where interlocutors focus on surface details like naming and syntax… or (come to think of it) like lock combinations. On the other hand, software is easier than quantum physics, and the population of people able to make substantial suggestions about software systems is several orders of magnitude bigger than Feynman’s circle of colleagues. My own work would be poorer without contributions — sometimes unsolicited, sometimes passionately urged on me — from the open source community. If a Nobel prize winner thought it was worthwhile to read his mail on the faint chance of learning a good idea, I am certainly not going to throw mine away. (In case anyone is still reading this, and is wondering what provoked a meditation on the quality of one’s inbox contents, I’ll simply point out that the volume has been very high, for many months, on the Lambda-Dev mailing list, where the next version of the Java language is being discussed. Bravo to those of my colleagues who are surfing that wave.) I started this note thinking there was an odd parallel between the life of the physicist and that of a software designer. On second thought, I’ll bet that is the story for anybody who works in public on something requiring special training. (And that would be pretty much anything worth doing.) In any case, Feynman saw it clearly and said it well.

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• Let Me Show You Something: Instagram, Vine and Snapchat for Brands

  - by Mike Stiles

  While brands are well aware of how much more impactful images are than text-only posts on social channels, today you’re additionally being presented with platform after additional platform for hosting, doctoring and sharing photos and videos.  Can you play in every sandbox? And if you do, can you be brilliant on all of them? As has usually been the case, so far brands are sticking their toes into new platforms while not actually committing to them, or strategizing for them, or resourcing them. TrackMaven found of the 123 F500 companies using Instagram, only 22% of them are active on it. Likewise, research from Simply Measured found brands are indeed jumping in, with the number establishing a presence on Instagram up 55% over the past year. Users want them there…brand engagement has exploded 350%, and over 1/3 of the top brands have at least 10,000 followers. BUT…the top 10 brands are generating 33% of all posts, reaping 83% of all engagement. Things are also growing on Twitter’s Vine, the 6-second looping video app that hit 40 million users in August. The 7th Chamber says 5 tweets a second contain a Vine link. Other studies say branded Vines are 4 times more likely to be shared and seen than rank-and-file branded videos. Why? Users know that even if a video is pure junk, they won’t get robbed of too much of their valuable time. Vine is always upgrading so you can make sure your videos are worth viewers’ time. You can now edit videos, and save & work on several projects concurrently. What you can’t do is upload a finely crafted video into Vine, but you can do that with Instagram. The key to success? Same as with all other content; make it of value. Deliver a laugh or a lesson or both. How-to, behind the scenes peeks, contests, demos, all make sense in the short video format. Or follow Nash Grier’s example, which is to just have fun with and connect to your viewers, earning their trust that your next Vine will be as good as the last. Nash is only 15, has over 1.4 million followers, and adds about 100,000 a week. He broke out when one of his videos was re-Vined by some other kid with 300,000 followers. Make good stuff, get it in front of influencers, and your brand Vines could break out as well. Then there’s Snapchat, the “this photo will self destruct” platform. How can that be of use to brands besides offering coupons that really expire? The jury is out. But with an audience of over 100 million and a valuation of $800 million, media-with-a-time-limit is compelling. Now there’s “Snapchat Stories” that can last 24 hours and be shared to the public at large. You might be able to capitalize on how much more focus gets put on content when there’s a time limit on its availability. The underlying truth to all of this is, these are all tools. Very cool, feature rich tools, but tools. You can give the exact same art kit to 5 different people and you’d get back 5 very different works, ranging from worthless garbage to masterpiece. Brands are being called upon to be still and moving image artists. That’s what your customers are used to seeing, from a variety of sources. Commit to communicating with them accordingly. @mikestiles Photo: stock.xchng

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• Personal Financial Management – The need for resuscitation

  - by Salil Ravindran

  Until a year or so ago, PFM (Personal Financial Management) was the blue eyed boy of every channel banking head. In an age when bank account portability is still fiction, PFM was expected to incentivise customers to switch banks. It still is, in some emerging economies, but if the state of PFM in matured markets is anything to go by, it is in a state of coma and badly requires resuscitation. Studies conducted around the year show an alarming decline and stagnation in PFM usage in mature markets. A Sept 2012 report by Aite Group – Strategies for PFM Success shows that 72% of users hadn’t used PFM and worse, 58% of them were not kicked about using it. Of the rest who had used it, only half did on a bank site. While there are multiple reasons for this lack of adoption, some are glaringly obvious. While pretty graphs and pie charts are important to provide a visual representation of my income and expense, it is simply not enough to encourage me to return. Static representation of data without any insightful analysis does not help me. Budgeting and Cash Flow is important but when I have an operative account, a couple of savings accounts, a mortgage loan and a couple of credit cards help me with what my affordability is in specific contexts rather than telling me I just busted my budget. Help me with relative importance of each budget category so that I know it is fine to go over budget on books for my daughter as against going over budget on eating out. Budget over runs and spend analysis are post facto and I am informed of my sins only when I return to online banking. That too, only if I decide to come to the PFM area. Fundamentally, PFM should be a part of my banking engagement rather than an analysis tool. It should be contextual so that I can make insight based decisions. So what can be done to resuscitate PFM? Amalgamation with banking activities – In most cases, PFM tools are integrated into online banking pages and they are like chapter 37 of a long story. PFM needs to be a way of banking rather than a tool. Available balances should shift to Spendable Balances. Budget and goal related insights should be integrated with transaction sessions to drive pre-event financial decisions. Personal Financial Guidance - Banks need to think ground level and see if their PFM offering is really helping customers achieve self actualisation. Banks need to recognise that most customers out there are non-proficient about making the best value of their money. Customers return when they know that they are being guided rather than being just informed on their finance. Integrating contextual financial offers and financial planning into PFM is one way ahead. Yet another way is to help customers tag unwanted spending thereby encouraging sound savings habits. Mobile PFM – Most banks have left all those numbers on online banking. With access mostly having moved to devices and the success of apps, moving PFM on to devices will give it a much needed shot in the arm. This is not only about presenting the same wine in a new bottle but also about leveraging the power of the device in pushing real time notifications to make pre-purchase decisions. The pursuit should be to analyse spend, budgets and financial goals real time and push them pre-event on to the device. So next time, I should know that I have over run my eating out budget before walking into that burger joint and not after. Increase participation and collaboration – Peer group experiences and comments are valued above those offered by the bank. Integrating social media into PFM engagement will let customers share and solicit their financial management experiences with their peer group. Peer comparisons help benchmark one’s savings and spending habits with those of the peer group and increases stickiness. While mature markets have gone through this learning in some way over the last one year, banks in maturing digital banking economies increasingly seem to be falling into this trap. Best practices lie in profiling and segmenting customers, being where they are and contextually guiding them to identify and achieve their financial goals. Banks could look at the likes of Simple and Movenbank to draw inpiration from.

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• Guaranteed Restore Points as Fallback Method

  - by Mike Dietrich

  Thanks to the great audience yesterday in the Upgrade & Migration Workshop in Utrecht. That was really fun and I was amazed by our new facilities (and the  "wellness" lights surrounding the plenum room's walls). And another reason why I like to do these workshops is that often I learn new things from you So credits here to Rick van  Ek who has highlighted the following topic to me. Yesterday (and in some previous workshops) I did mention during the discussion about Fallback Strategies that you'll have to switch on Flashback Database beforehand to create a guaranteed restore point in case you'll encounter an issue during the database upgrade. I knew that we've made it possible since Oracle Database 11.2 to switch Flashback Database on without taking the database into MOUNT status (you could switch it off anyway while the database is open before in all releases). But before Oracle Database 11.2 that did require MOUNT status. SQL> create restore point rp1 guarantee flashback database ; create restore point rp1 guarantee flashback database * ERROR at line 1: ORA-38784: Cannot create restore point 'RP1'. ORA-38787: Creating the first guaranteed restore point requires mount mode when flashback database is off. But Rick did mention that I won't need to switch Flashback Database On to create a guaranteed restore point. And he's right - in older releases I would have had to go into MOUNT state to define the restore point which meant to restart the database. But in 11.2 that's no necessary anymore. And the same will apply when you upgrade your pre-11.2 database (e.g. an Oracle Database 10.2.0.4) to Oracle Database 11.2. As soon as you start your "old" not-yet-upgraded database in your 11.2 environment with STARTUP UPGRADE you can define a guaranteed restore point. If you tail the alert.log you'll see that the database will start the RVWR (Recovery Writer) background process - you'll just have to make sure that you'd define the values for db_recovery_file_dest_size and db_recovery_file_dest. SQL> startup upgrade ORACLE instance started. Total System Global Area  417546240 bytes Fixed Size                  2228944 bytes Variable Size             134221104 bytes Database Buffers          272629760 bytes Redo Buffers                8466432 bytes Database mounted. Database opened. SQL> create restore point grpt guarantee flashback database; Restore point created.SQL> drop restore point grpt; And don't forget to drop that restore point the sooner or later as it is guaranteed - and will fill up your Fast Recovery Area pretty quickly Just on the side: in any case archivelog mode is required if you'd like to work with restore points. - Mike

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• Setup and configure a MVC4 project for Cloud Service(web role) and SQL Azure

  - by MagnusKarlsson

  I aim at keeping this blog post updated and add related posts to it. Since there are a lot of these out there I link to others that has done kind of the same before me, kind of a blog-DRY pattern that I'm aiming for. I also keep all mistakes and misconceptions for others to see. As an example; if I hit a stacktrace I will google it if I don't directly figure out the reason for it. I will then probably take the most plausible result and try it out. If it fails because I misinterpreted the error I will not delete it from the log but keep it for future reference and for others to see. That way people that finds this blog can see multiple solutions for indexed stacktraces and I can better remember how to do stuff. To avoid my errors I recommend you to read through it all before going from start to finish.The steps:Setup project in VS2012. (msdn blog)Setup Azure Services (half of mpspartners.com blog)Setup connections strings and configuration files (msdn blog + notes)Export certificates.Create Azure package from vs2012 and deploy to staging (same steps as for production).Connections string error Set up the visual studio project:http://blogs.msdn.com/b/avkashchauhan/archive/2011/11/08/developing-asp-net-mvc4-based-windows-azure-web-role.aspx Then login in to Azure to setup the services:Stop following this guide at the "publish website" part since we'll be uploading a package.http://www.mpspartners.com/2012/09/ConfiguringandDeployinganMVC4applicationasaCloudServicewithAzureSQLandStorage/ When set up (connection strings for debug and release and all), follow this guide to set up the configuration files:http://msdn.microsoft.com/en-us/library/windowsazure/hh369931.aspxTrying to package our application at this step will generate the following warning:3>MvcWebRole1(0,0): warning WAT170: The configuration setting 'Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString' is set up to use the local storage emulator for role 'MvcWebRole1' in configuration file 'ServiceConfiguration.Cloud.cscfg'. To access Windows Azure storage services, you must provide a valid Windows Azure storage connection string. Right click the web role under roles in solution manager and choose properties. Choose "Service configuration: Cloud". At "specify storage account credentials" we will copy/paste our account name and key from the Azure management platform.3.1 4. Right click Remote desktop Configuration and select certificate and export to file. We need to allow it in Portal manager.4.15 Now right click the cloud project and select package.5.1 Showing dialogue box. 5.2 Package success Now copy the path to the packaged file and go to management portal again. Click your web role and choose staging (or production). Upload. 5.3Tick the box about the single instance if that's what you want or you don't know what it means. Otherwise the following will happen (see image 4.6)5.4 Dialogue box When you have clicked the symbol for accept- button you will see the following screen with some green indicators down at the right corner. Click them if you want to see status.5.5 Information screen.5.6 "Failed to deploy application. The upload application has at least one role with only one instance. We recommend that you deploy at least two instances per role to ensure high availability in case one of the instances becomes unavailable. "To fix, go to step 5.4If you forgot to (or just didn't know you were supposed to) export your certificates. The following error will occur. Side note, the following thread suggests. To prevent: "Enable Remote Desktop for all roles" when right-clicking BIAB and choosing "Package". But in my case it was the not so present certificates. I fund the solution here.http://social.msdn.microsoft.com/Forums/en-US/dotnetstocktradersampleapplication/thread/0e94c2b5-463f-4209-86b9-fc257e0678cd5.75.8 Success! 5.9 Nice URL n' all. (More on that at another blog post).6. If you try to login and getWhen this error occurs many web sites suggest this is because you need:http://nuget.org/packages/Microsoft.AspNet.Providers.LocalDBOr : http://nuget.org/packages/Microsoft.AspNet.ProvidersBut it can also be that you don't have the correct setup for converting connectionstrings between your web.config to your debug.web.config(or release.web.config, whichever your using).Run as suggested in the "ordinary project in your solution. Go to the management portal and click update.

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• Fetching Partition Information

  - by Mike Femenella

  For a recent SSIS package at work I needed to determine the distinct values in a partition, the number of rows in each partition and the file group name on which each partition resided in order to come up with a grouping mechanism. Of course sys.partitions comes to mind for some of that but there are a few other tables you need to link to in order to grab the information required. The table I’m working on contains 8.8 billion rows. Finding the distinct partition keys from this table was not a fast operation. My original solution was to create  a temporary table, grab the distinct values for the partitioned column, then update via sys.partitions for the rows and the $partition function for the partitionid and finally look back to the sys.filegroups table for the filegroup names. It wasn’t pretty, it could take up to 15 minutes to return the results. The primary issue is pulling distinct values from the table. Queries for distinct against 8.8 billion rows don’t go quickly. A few beers into a conversation with a friend and we ended up talking about work which led to a conversation about the task described above. The solution was already built in SQL Server, just needed to pull it together. The first table I needed was sys.partition_range_values. This contains one row for each range boundary value for a partition function. In my case I have a partition function which uses dayid values. For example July 4th would be represented as an int, 20130704. This table lists out all of the dayid values which were defined in the function. This eliminated the need to query my source table for distinct dayid values, everything I needed was already built in here for me. The only caveat was that in my SSIS package I needed to create a bucket for any dayid values that were out of bounds for my function. For example if my function handled 20130501 through 20130704 and I had day values of 20130401 or 20130705 in my table, these would not be listed in sys.partition_range_values. I just created an “everything else” bucket in my ssis package just in case I had any dayid values unaccounted for. To get the number of rows for a partition is very easy. The sys.partitions table contains values for each partition. Easy enough to achieve by querying for the object_id and index value of 1 (the clustered index) The final piece of information was the filegroup name. There are 2 options available to get the filegroup name, sys.data_spaces or sys.filegroups. For my query I chose sys.filegroups but really it’s a matter of preference and data needs. In order to bridge between sys.partitions table and either sys.data_spaces or sys.filegroups you need to get the container_id. This can be done by joining sys.allocation_units.container_id to the sys.partitions.hobt_id. sys.allocation_units contains the field data_space_id which then lets you join in either sys.data_spaces or sys.file_groups. The end result is the query below, which typically executes for me in under 1 second. I’ve included the join to sys.filegroups and to sys.dataspaces, and I’ve  just commented out the join sys.filegroups. As I mentioned above, this shaves a good 10-15 minutes off of my original ssis package and is a really easy tweak to get a boost in my ETL time. Enjoy.

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Call For Papers Tips and Tricks

  - by speakjava

  This year's JavaOne session review has just been completed and by now everyone who submitted papers should know whether they were successful or not.  I had the pleasure again this year of leading the review of the 'JavaFX and Rich User Experiences' track.  I thought it would be useful to write up a few comments to help people in future when submitting session proposals, not just for JavaOne, but for any of the many developer conferences that run around the world throughout the year.  This also draws on conversations I recently had with various Java User Group leaders at the Oracle User Group summit in Riga.  Many of these leaders run some of the biggest and most successful Java conferences in Europe. Try to think of a title which will sound interesting.  For example, "Experiences of performance tuning embedded Java for an ARM architecture based single board computer" probably isn't going to get as much attention as "Do you like coffee with your dessert? Java on the Raspberry Pi".  When thinking of the subject and title for your talk try to steer clear of sessions that might be too generic (and so get lost in a group of similar sessions).  Introductory talks are great when the audience is new to a subject, but beware of providing sessions that are too basic when the technology has been around for a while and there are lots of tutorials already available on the web. JavaOne, like many other conferences has a number of fields that need to be filled in when submitting a paper.  Many of these are selected from pull-down lists (like which track the session is applicable to).  Check these lists carefully.  A number of sessions we had needed to be shuffled between tracks when it was thought that the one selected was not appropriate.  We didn't count this against any sessions, but it's always a good idea to try and get the right one from the start, just in case. JavaOne, again like many other conferences, has two fields that describe the session being submitted: abstract and summary.  These are the most critical to a successful submission.  The two fields have different names and that is significant; a frequent mistake people make is to write an abstract for a session and then duplicate it for the summary.  The abstract (at least in the case of JavaOne) is what gets printed in the show guide and is typically what will be used by attendees when deciding what sessions to attend.  This is where you need to sell your session, not just to the reviewers, but also the people who you want in your audience.  Submitting a one line abstract (unless it's a really good one line) is not usually enough to decide whether this is worth investing an hour of conference time.  The abstract typically has a limit of a few hundred characters.  Try to use as many of them as possible to get as much information about your session across.  The summary should be different from the abstract (and don't leave it blank as some people do).  This field is where you can give the reviewers more detail about things like the structure of the talk, possible demonstrations and so on.  As a reviewer I look to this section to help me decide whether the hard-sell of the title and abstract will actually be reflected in the final content.  Try to make this comprehensive, but don't make it excessively long.  When you have to review possibly hundreds of sessions a certain level of conciseness can make life easier for reviewers and help the cause of your session. If you've not made many submissions for talks in the past, or if this is your first, try to give reviewers places to find background on you as a presenter.  Having an active blog and Twitter handle can also help reviewers if they're not sure what your level of expertise is.  Many call-for-papers have places for you to include this type of information.  It's always good to have new and original presenters and presentations for conferences.  Hopefully these tips will help you be successful when you answer the next call-for-papers.

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• The Future of Air Travel: Intelligence and Automation

  - by BobEvans

  Remember those white-knuckle flights through stormy weather where unexpected plunges in altitude result in near-permanent relocations of major internal organs? Perhaps there’s a better way, according to a recent Wall Street Journal article: “Pilots of a Honeywell International Inc. test plane stayed on their initial flight path, relying on the company's latest onboard radar technology to steer through the worst of the weather. The specially outfitted Boeing 757 barely shuddered as it gingerly skirted some of the most ferocious storm cells over Fort Walton Beach and then climbed above the rest in zero visibility.” Or how about the multifaceted check-in process, which might not wreak havoc on liver location but nevertheless makes you wonder if you’ve been trapped in some sort of covert psychological-stress test? Another WSJ article, called “The Self-Service Airport,” says there’s reason for hope there as well: “Airlines are laying the groundwork for the next big step in the airport experience: a trip from the curb to the plane without interacting with a single airline employee. At the airport of the near future, ‘your first interaction could be with a flight attendant,’ said Ben Minicucci, chief operating officer of Alaska Airlines, a unit of Alaska Air Group Inc.” And in the topsy-turvy world of air travel, it’s not just the passengers who’ve been experiencing bumpy rides: the airlines themselves are grappling with a range of challenges—some beyond their control, some not—that make profitability increasingly elusive in spite of heavy demand for their services. A recent piece in The Economist illustrates one of the mega-challenges confronting the airline industry via a striking set of contrasting and very large numbers: while the airlines pay $7 billion per year to third-party computerized reservation services, the airlines themselves earn a collective profit of only $3 billion per year. In that context, the anecdotes above point unmistakably to the future that airlines must pursue if they hope to be able to manage some of the factors outside of their control (e.g., weather) as well as all of those within their control (operating expenses, end-to-end visibility, safety, load optimization, etc.): more intelligence, more automation, more interconnectedness, and more real-time awareness of every facet of their operations. Those moves will benefit both passengers and the air carriers, says the WSJ piece on The Self-Service Airport: “Airlines say the advanced technology will quicken the airport experience for seasoned travelers—shaving a minute or two from the checked-baggage process alone—while freeing airline employees to focus on fliers with questions. ‘It's more about throughput with the resources you have than getting rid of humans,’ said Andrew O'Connor, director of airport solutions at Geneva-based airline IT provider SITA.” Oracle’s attempting to help airlines gain control over these challenges by blending together a range of its technologies into a solution called the Oracle Airline Data Model, which suggests the following steps: • To retain and grow their customer base, airlines need to focus on the customer experience. • To personalize and differentiate the customer experience, airlines need to effectively manage their passenger data. • The Oracle Airline Data Model can help airlines jump-start their customer-experience initiatives by consolidating passenger data into a customer data hub that drives realtime business intelligence and strategic customer insight. • Oracle’s Airline Data Model brings together multiple types of data that can jumpstart your data-warehousing project with rich out-of-the-box functionality. • Oracle’s Intelligent Warehouse for Airlines brings together the powerful capabilities of Oracle Exadata and the Oracle Airline Data Model to give you real-time strategic insights into passenger demand, revenues, sales channels and your flight network. The airline industry aside, the bullet points above offer a broad strategic outline for just about any industry because the customer experience is becoming pre-eminent in each and there is simply no way to deliver world-class customer experiences unless a company can capture, manage, and analyze all of the relevant data in real-time. I’ll leave you with two thoughts from the WSJ article about the new in-flight radar system from Honeywell: first, studies show that a single episode of serious turbulence can wrack up $150,000 in additional costs for an airline—so, it certainly behooves the carriers to gain the intelligence to avoid turbulence as much as possible. And second, it’s back to that top-priority customer-experience thing and the value that ever-increasing levels of intelligence can deliver. As the article says: “In the cabin, reporters watched screens showing the most intense parts of the nearly 10-mile wide storm, which churned some 7,000 feet below, in vibrant red and other colors. The screens also were filled with tiny symbols depicting likely locations of lightning and hail, which can damage planes and wreak havoc on the nerves of white-knuckle flyers.”  (Bob Evans is senior vice-president, communications, for Oracle.)  

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• Comparing Apples and Pairs

  - by Tony Davis

  A recent study, High Costs and Negative Value of Pair Programming, by Capers Jones, pulls no punches in its assessment of the costs-to- benefits ratio of pair programming, two programmers working together, at a single computer, rather than separately. He implies that pair programming is a method rushed into production on a wave of enthusiasm for Agile or Extreme Programming, without any real regard for its effectiveness. Despite admitting that his data represented a far from complete study of the economics of pair programming, his conclusions were stark: it was 2.5 times more expensive, resulted in a 15% drop in productivity, and offered no significant quality benefits. The author provides a more scientific analysis than Jon Evans’ Pair Programming Considered Harmful, but the theme is the same. In terms of upfront-coding costs, pair programming is surely more expensive. The claim of productivity loss is dubious and contested by other studies. The third claim, though, did surprise me. The author’s data suggests that if both the pair and the individual programmers employ static code analysis and testing, then there is no measurable difference in the resulting code quality, in terms of defects per function point. In other words, pair programming incurs a massive extra cost for no tangible return in investment. There were, inevitably, many criticisms of his data and his conclusions, a few of which are persuasive. Firstly, that the driver/observer model of pair programming, on which the study bases its findings, is far from the most effective. For example, many find Ping-Pong pairing, based on use of test-driven development, far more productive. Secondly, that it doesn’t distinguish between “expert” and “novice” pair programmers– that is, independently of other programming skills, how skilled was an individual at pair programming. Thirdly, that his measure of quality is too narrow. This point rings true, certainly at Red Gate, where developers don’t pair program all the time, but use the method in short bursts, while tackling a tricky problem and needing a fresh perspective on the best approach, or more in-depth knowledge in a particular domain. All of them argue that pair programming, and collective code ownership, offers significant rewards, if not in terms of immediate “bug reduction”, then in removing the likelihood of single points of failure, and improving the overall quality and longer-term adaptability/maintainability of the design. There is also a massive learning benefit for both participants. One developer told me how he once worked in the same team over consecutive summers, the first time with no pair programming and the second time pair-programming two-thirds of the time, and described the increased rate of learning the second time as “phenomenal”. There are a great many theories on how we should develop software (Scrum, XP, Lean, etc.), but woefully little scientific research in their effectiveness. For a group that spends so much time crunching other people’s data, I wonder if developers spend enough time crunching data about themselves. Capers Jones’ data may be incomplete, but should cause a pause for thought, especially for any large IT departments, supporting commerce and industry, who are considering pair programming. It certainly shouldn’t discourage teams from exploring new ways of developing software, as long as they also think about how to gather hard data to gauge their effectiveness.

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• Cant finish upgrade from 11.10 to 12 on VPS based on Parallels Virtuozzo Containers, due to libc6

  - by Carmageddon

  I was stuck with this problem near the end of an upgrade: WARNING: this version of the GNU libc requires kernel version 2.6.24 or later. Please upgrade your kernel before installing glibc. The installation of a 2.6 kernel could ask you to install a new libc first, this is NOT a bug, and should NOT be reported. In that case, please add lenny sources to your /etc/apt/sources.list and run: apt-get install -t lenny linux-image-2.6 Their suggested stepds dont work on VPS, and after googling, I came up to this: Why did my upgrade to 12.04 fail with "glibc not found" or "libc6" or "requires kernel 2.6.24" error? There is comment by izx which explains my problem and proposes a workaround (might take a while to convince the guys to upgrade the kernel..). However, when I follow his instructions, I get error: # apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: libc-dev-bin libc6 libc6-dev libnih1 Suggested packages: glibc-doc The following packages will be upgraded: libc-dev-bin libc6 libc6-dev libnih1 4 upgraded, 0 newly installed, 0 to remove and 394 not upgraded. 1 not fully installed or removed. Need to get 0 B/7737 kB of archives. After this operation, 233 kB disk space will be freed. Do you want to continue [Y/n]? y locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.15' not found (required by locale) locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.14' not found (required by locale) Preconfiguring packages ... (Reading database ... 35175 files and directories currently installed.) Preparing to replace libc6-dev 2.13-20ubuntu5.2 (using .../libc6-dev_2.15-0ubuntu10.3_amd64.deb) ... Unpacking replacement libc6-dev ... Preparing to replace libc-dev-bin 2.13-20ubuntu5.2 (using .../libc-dev-bin_2.15-0ubuntu10.3_amd64.deb) ... Unpacking replacement libc-dev-bin ... Preparing to replace libc6 2.13-20ubuntu5.2 (using .../libc6_2.15-0ubuntu10.3_amd64.deb) ... locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.15' not found (required by locale) locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.14' not found (required by locale) Checking for services that may need to be restarted... Checking init scripts... runlevel:/var/run/utmp: No such file or directory Checking for services that may need to be restarted... Checking init scripts... runlevel:/var/run/utmp: No such file or directory WARNING: init script for samba not found. Stopping some services possibly affected by the upgrade (will be restarted later): cron: stopping...done. WARNING: this version of the GNU libc requires kernel version 2.6.24 or later. Please upgrade your kernel before installing glibc. The installation of a 2.6 kernel _could_ ask you to install a new libc first, this is NOT a bug, and should *NOT* be reported. In that case, please add lenny sources to your /etc/apt/sources.list and run: apt-get install -t lenny linux-image-2.6 Then reboot into this new kernel, and proceed with your upgrade dpkg: error processing /var/cache/apt/archives/libc6_2.15-0ubuntu10.3_amd64.deb (--unpack): subprocess new pre-installation script returned error exit status 1 Processing triggers for man-db ... locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.15' not found (required by locale) locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.14' not found (required by locale) Errors were encountered while processing: /var/cache/apt/archives/libc6_2.15-0ubuntu10.3_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) I also attempted to manually grab the .deb package and install it using dpkg -i, but getting: locale: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.15' not found (required by locale) Even though the file is: libc-bin_2.15-0ubuntu10+openvz0_amd64.deb

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• Strategies for invoking subclass methods on generic objects

  - by Brad Patton

  I've run into this issue in a number of places and have solved it a bunch of different ways but looking for other solutions or opinions on how to address. The scenario is when you have a collection of objects all based off of the same superclass but you want to perform certain actions based only on instances of some of the subclasses. One contrived example of this might be an HTML document made up of elements. You could have a superclass named HTMLELement and subclasses of Headings, Paragraphs, Images, Comments, etc. To invoke a common action across all of the objects you declare a virtual method in the superclass and specific implementations in all of the subclasses. So to render the document you could loop all of the different objects in the document and call a common Render() method on each instance. It's the case where again using the same generic objects in the collection I want to perform different actions for instances of specific subclass (or set of subclasses). For example (an remember this is just an example) when iterating over the collection, elements with external links need to be downloaded (e.g. JS, CSS, images) and some might require additional parsing (JS, CSS). What's the best way to handle those special cases. Some of the strategies I've used or seen used include: Virtual methods in the base class. So in the base class you have a virtual LoadExternalContent() method that does nothing and then override it in the specific subclasses that need to implement it. The benefit being that in the calling code there is no object testing you send the same message to each object and let most of them ignore it. Two downsides that I can think of. First it can make the base class very cluttered with methods that have nothing to do with most of the hierarchy. Second it assumes all of the work can be done in the called method and doesn't handle the case where there might be additional context specific actions in the calling code (i.e. you want to do something in the UI and not the model). Have methods on the class to uniquely identify the objects. This could include methods like ClassName() which return a string with the class name or other return values like enums or booleans (IsImage()). The benefit is that the calling code can use if or switch statements to filter objects to perform class specific actions. The downside is that for every new class you need to implement these methods and can look cluttered. Also performance could be less than some of the other options. Use language features to identify objects. This includes reflection and language operators to identify the objects. For example in C# there is the is operator that returns true if the instance matches the specified class. The benefit is no additional code to implement in your object hierarchy. The only downside seems to be the lack of using something like a switch statement and the fact that your calling code is a little more cluttered. Are there other strategies I am missing? Thoughts on best approaches?

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• Field Report - Notes from IHRIM Atlanta Event

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Boese, Director, Talent Strategy, Oracle Recently I had the pleasure to serve as a guest speaker at the IHRIM Atlanta/SE Chapter meeting in Atlanta, Georgia. The focus of my talk was Mobile Technology in Human Resources, and while still a new and developing area, the enormous growth and ubiquitous presence of mobile devices and increasing importance of and demand for constant connectivity in both our personal and professional lives has put planning and developing a mobile HR technology strategy high on many organizations lists of priorities in 2012. Numerous studies have shown that the confluence of ever-rising sales of smartphones and tablets; and the increasing tendency for workers of all kinds to be more mobile and less tied down to traditional, fixed-location workplaces and what now seem like old-fashioned PC-centric and traditional computing environments are driving Human Resources leaders to think about how, where, when, and for whom that the deployment of mobile HR solutions will help them address their business needs, and put information in the hands of those that need it, when they need it, and on their preferred devices. In the session we talked about some of the potential opportunities for mobile HR technologies, from simple workflow-based approval capability, to employee directories and robust employee profiles, to more advanced use cases like internal social networking and location-based mobile recruiting applications. And truly we are just scratching the surface of the potential and the value that all kinds of HR-related mobile technologies will help deliver to enterprises in the coming years. Additionally, it was encouraging to talk with many of the HR leaders in attendance who expressed interest in these kinds of mobile HR technology opportunities, as well as to hear how some of them are already working on developing their own mobile strategies or experimenting with mobile solutions in their workforces. It was a fantastic meeting and I’d like to express my thanks to Kim Bryant, IHRIM Atlanta/SE Board President, the other board members, and also the IHRIM Atlanta Chapter members and attendees at the event. If you are in the Atlanta area and are interested in HR and HR Technology, you can learn more about the programs and services that the Chapter has to offer at their website - http://www.ihrimatlantase.org/. And for people that are interested in what we at Oracle are working on in mobile, you can also sign up to receive the latest updates about the Oracle Fusion Applications tablet solutions, Oracle Fusion Tap, at https://fusiontap.oracle.com/.

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• Issues glVertexAttribPointer last 2 parameters?

  - by NoobScratcher

  Introduction Hello I will start out by explaining my setup, showing samples as I go along explaining the situation. I'm using these tools: OpenGL 3.3 GLSL 330 C++ Problem The problem is when I render the wavefront obj 3d model it gives a very weird visual glitch the model was supposed to be a square but instead its a triangluated mess with parts of the vertexes pointing in a stretched direction in massive amounts towards the bottom left side of the frustum.... Explanation: I'm using std::vectors to store my wavefront .obj model data using sscanf to get the floating point values into the structure members x,y,z and store them into the Points structure variable p; int index = IndexAssigner(1, 1); ifstream file (list[index].c_str() ); points.push_back(Point()); Point p; int face[4]; while (!file.eof() ) { char modelbuffer[10000]; file.getline(modelbuffer, 10000); switch(modelbuffer[0]) { case 'v' : sscanf(modelbuffer, "v %f %f %f", &p.x, &p.y, &p.z); points.push_back(p); break; case 'f': sscanf(modelbuffer, "f %d %d %d %d", face, face+1, face+2, face+3 ); faces.push_back(face[0]); faces.push_back(face[1]); faces.push_back(face[2]); faces.push_back(face[3]); } //Turn on FileReader aka "RENDER CODE" FileReader = true; } then I render the Points vector using the .data() member of std::vectors to the frustum. Other declarations: int numfloats = 4; float* point=reinterpret_cast<float*>(&points[0]); int num_bytes=numfloats*sizeof(float); Vector declarations: struct Point {float x, y , z; }; std::vector<int>faces; std::vector<Point>points; Render code: glGenBuffers(1, &vertexbuffer); glGenTextures(1, &ModelTexture); glBindBuffer(GL_ARRAY_BUFFER, vertexbuffer); glBindTexture(GL_TEXTURE_3D, ModelTexture); glTexImage2D(GL_TEXTURE_2D, 0,GL_RGBA, ModelSurface->w, ModelSurface->h, 0, GL_BGR, GL_UNSIGNED_BYTE, ModelSurface->pixels); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glBufferData(GL_ARRAY_BUFFER, sizeof(points), points.data(), GL_STATIC_DRAW); glVertexAttribPointer(3, 3, GL_FLOAT, GL_FALSE,num_bytes ,points.data()); glEnableVertexAttribArray(3); //Translation Process GLfloat TranslationMatrix[] = { 1.0, 0.0, 0.0, 0.0, 0.0, 1.0, 0.0, 0.0, 0.0, 0.0, 1.0, 1.0, 0.0, 0.0, 0.0, 1.0 }; //Send Translation Matrix up to the vertex shader glUniformMatrix4fv(translation, 1, TRUE, TranslationMatrix); glDrawElements( GL_QUADS, faces.size(), GL_UNSIGNED_INT, faces.data()); I tried looking at what was causing this and went through every function every parameter ,etc looked at the man pages. Then found out that it could be my glVertexAttribPointer. Here are the man pages for glVertexAttribPointer http://www.opengl.org/sdk/docs/man/xhtml/glVertexAttribPointer.xml The last 2 parameters is my problem How do I write those 2 last parameters do I try putting the data from Points into it?. glVertexAttribPointer(3, 3, GL_FLOAT, GL_FALSE,num_bytes ,points.data()); How does it work with vectors? Is it fast?* if you can not be bothered too look at the man pages here is the scripts coming from the man pages directly. Stride Specifies the byte offset between consecutive generic vertex attributes. If stride is 0, the generic vertex attributes are understood to be tightly packed in the array. The initial value is 0. Pointer Specifies a pointer to the first component of the first generic vertex attribute in the array. The initial value is 0. If you want my full source - http://ideone.com/fPfkg Thanks Again if you do read this.

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• Customer owes me half my payment. Should I take ownership of his AWS account for charging? How?

  - by Cawas

  Background They paid me my first half (back in April 15th) before even we could get into an agreement. Very nice of him! Then I've finished the 2 weeks job of setting up the servers, using his AWS credentials he had just bought. I waited for another 2 weeks for everything settling up, and it was all running fine. He did what he needed with his sftp account, everyone were happy. Now, it has been almost 2 months since I've finished the job and I still didn't get the 2nd half. I must assume, it's not much money (about U$400, converted), but it would help me pay the bills at least. Heck, the Amazon bills they are paying are little less than that (for now). Measures I'm wondering how I can go to charge him now. First thought, of course, would be taking everything down and say "pay now, or be doomed". If that's not good enough, then I lost it. I have no contracts and I doubt I could get a law suit in this country for such a low value based only on emails. And I don't really want to get too agressive here - there might be a business chance in the future and I don't want to ruin it. Second though would be just changing the password. But then he probably could gain access again by some recovery means. That's where my question may mainly relay. How can I do it and not leaving any room for recovery from his side? I even got the first AWS "your account was created" mail from himself, showing me I could begin my job, back then. Lastly, do you have any other idea on what I can and what I should do in this case? Responding to Answers Please, consider reading the current answers and comments. This is not a very simple case. I've considered many, many options (including all lawful ones) before considering this ones I've listed here, and I am willing to take the loss and all that. That's not the point. The point is being practical here. I will call him again and talk about it. I will do terrorism on getting lawyers and getting contract. I am ready to go all forth while I have time and energy for it. But, in practice, there is this extra thing I can do to assure myself of the work I've done. I can basically take it back and delete everything! I'd only take his password because I can find no other way to do it within Amazon. Maybe, contacting Amazon and explaining the situation? I don't know. Give me ideas on this technical side! And thank everyone for the attention and helping me clarifying the issue so far! :)

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• My architecture has a problem with views that required information from different objects. How can I solve this?

  - by Oscar

  I am building an architecture like this: These are my SW layers ______________ | | | Views | |______________| ______________ | | |Business Logic| |______________| ______________ | | | Repository | |______________| My views are going to generate my HTML to be sent to the user Business logic is where all the business logics are Repository is a layer to access the DB My idea is that the repository uses entities (that are basically the representation of the tables, in order to perform DB queries. The layers communicate between themselves using Business Objects, that are objects that represent the real-world-object itself. They can contain business rules and methods. The views build/use DTOs, they are basically objects that have the information required to be shown on the screen. They expect also this kind of object on actions and, before calling the business logic, they create BO. First question: what is your overall feeling about this architecture? I've used similar architecture for some projects and I always got this problem: If my view has this list to show : Student1, age, course, Date Enrolled, Already paid? It has information from different BO. How do you think one should build the structure? These were the alternatives I could think of: The view layer could call the methods to get the student, then the course it studies, then the payment information. This would cause a lot of DB accesses and my view would have the knowledge about how to act to generate this information. This just seems wrong for me. I could have an "adapter object", that has the required information (a class that would have a properties Student, Course and Payment). But I would required one adapter object for each similar case, this may get very bad for big projects. I still don't like them. Would you have ideas? How would you change the architecture to avoid this kind of problems? @Rory: I read the CQRS and I don't think this suits my needs. As taken from a link references in your link Before describing the details of CQRS we need to understand the two main driving forces behind it: collaboration and staleness That means: many different actors using the same object (collaboration) and once data has been shown to a user, that same data may have been changed by another actor – it is stale (staleness). My problem is that I want to show to the user information from different BO, so I would need to receive them from the service layer. How can my service layer assemble and deliver this information? Edit to @AndrewM: Yes, you understood it correctly, the original idea was to have the view layer to build the BOs, but you have a very nice point about the creation of the BO inside the business layers. Assuming I follow your advice and move the creation logic inside the business layer, my business layer interface would contain the DTOs, for instance public void foo(MyDTO object) But as far as I understand, the DTO is tightly coupled to each view, so it would not be reusable by a second view. In order to use it, the second view would need to build a specific DTO from a specific view or I would have to duplicate the code in the business layer. Is this correct or am I missing something?

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• Why Apple’s New SDK Limitation is So Offensive

  - by TStewartDev

  I am not an Apple fanboy, nor have I ever been. However, I have owned a Mac, an iPod, and an iPhone in my lifetime, and for more than a decade, I have defended Apple against the untruths that the haters so enjoy spewing. I encouraged my wife to buy a MacBook when she needed a new laptop two years ago, and I often recommend them to my friends and relatives. I have proudly and happily used my first generation iPhone for nearly three years. Now, for the first time in well over ten years, I find myself ready to swear off Apple and encourage everyone I know to do the same. I was disappointed when Apple wouldn't allow native apps, but I still bought the iPhone. I've stomached their ambiguous app approval process even though it's apparent that Steve may just reject your app because he doesn't like you or feels threatened by you (I'm still lamenting the rejection of the Google Voice app). But, as a developer, I can no longer tolerate Apple's terms and the kind of totalitarian control they indicate Apple wants. In case you are not already familiar, Apple has dictated in their OS 4.0 SDK license agreement (the now infamous Section 3.3.1) that all apps developed for the iPhone must be coded in C, C++, or Objective C, and moreover, that using any cross-compiling platforms is a violation of the agreement. For those of you who aren't developers, let me try to illustrate why this angers those of us who are. Imagine you're a professional writer. You've had articles published in some journals and magazines, and you've got a couple popular books out there, too. You've got an idea for a new book, and so you take it to your publisher. Your publisher agrees that it's a good idea. "But," says the publisher, "we want to hold our books to a tighter standard so that our readers get the experience we want them to have. Therefore, from now on, all our writers may only use words from this list of the 10,000 most common English words. Furthermore, if you cite any other works or quote anyone, they must comply with that same list, or you'll have to rewrite the entire work as well in case our readers want to look up your citation." What do you do? If your work is a children's book, this probably isn't a big deal to you. If it's an autobiography, textbook, or even a novel, though, you're going to have a lot of trouble describing your content with only common words. It's going to take you longer to complete your book, too, since you'll be looking up less common words frequently to see if you can use them. You could always go to another publisher, but this one has the best ability to distribute your book. The next largest distributor can only do a quarter as much. You could abandon the project altogether, but then everyone loses. Isn't this a silly scenario? Who would put such a limitation on writers? Yet this is very much what Apple is doing. They are using their dominant position in the market to coerce developers to write their apps exclusively for the iPhone OS by making it too expensive to write for multiple platforms. It is at least a threefold attack, striking at Adobe who is set to release a compiler that lets Flash source be compiled to iPhone binaries; striking at Google whose Android platform stands the best chance at the moment of providing serious competition to the iPhone; and reinforcing their own strong position by keeping popular apps exclusively to iPhone. And while developers are already very upset about this, the sad fact is that most of us will cave and give in to Apple because consumers don't know any better. They will continue to buy Apple's toy forcing developers to play Apple's maniacal game in order to make any money, at least until Steve Jobs decides he doesn't like them or he intends to release a competing application (bye-bye OpenFeint). Apple has been kept in check on the desktop front by a very dominant Microsoft, but I'm afraid that their success with iPods, iTunes, and iPhones has created a monster that we may have to bear until it is slain by an anti-trust suit or dies with the retirement of Steve Jobs.

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• How can I have multiple layers in my map array?

  - by Manl400

  How do I load Levels in my game, as in Layer 1 would be Objects, Layer 2 would be Characters and so on. I only need 3 layers, and they will all be put on top of each other. i.e having a flower with a transparent background to be put on grass or dirt on the layer below.I would like to Read From the same file too. How would i go about doing this? Any help would be appreciated. I load the map from a level file which are just numbers corresponding to a tile in the tilesheet. Here is the level file [Layer1] 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 [Layer2] 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 [Layer3] 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 And here is the code that interprets it void LoadMap(const char *filename, std::vector< std::vector <int> > &map) { std::ifstream openfile(filename); if(openfile.is_open()) { std::string line, value; int space; while(!openfile.eof()) { std::getline(openfile, line); if(line.find("[TileSet]") != std::string::npos) { state = TileSet; continue; } else if (line.find("[Layer1]") != std::string::npos) { state = Map; continue; } switch(state) { case TileSet: if(line.length() > 0) tileSet = al_load_bitmap(line.c_str()); break; case Map: std::stringstream str(line); std::vector<int> tempVector; while(!str.eof()) { std::getline(str, value, ' '); if(value.length() > 0) tempVector.push_back(atoi(value.c_str())); } map.push_back(tempVector); break; } } } else { } } and this is how it draws the map. Also the tile sheet is 1280 by 1280 and the tilesizeX and tilesizeY is 64 void DrawMap(std::vector <std::vector <int> > map) { int mapRowCount = map.size(); for(int i, j = 0; i < mapRowCount; i ++) { int mapColCount = map[i].size(); for (int j = 0; j < mapColCount; ++j) { int tilesetIndex = map[i][j]; int tilesetRow = floor(tilesetIndex / TILESET_COLCOUNT); int tilesetCol = tilesetIndex % TILESET_COLCOUNT; al_draw_bitmap_region(tileSet, tilesetCol * TileSizeX, tilesetRow * TileSizeY, TileSizeX, TileSizeY, j * TileSizeX, i * TileSizeX, NULL); } } } EDIT: http://i.imgur.com/Ygu0zRE.jpg

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• Parameterized StreamInsight Queries

  - by Roman Schindlauer

  The changes in our APIs enable a set of scenarios that were either not possible before or could only be achieved through workarounds. One such use case that people ask about frequently is the ability to parameterize a query and instantiate it with different values instead of re-deploying the entire statement. I’ll demonstrate how to do this in StreamInsight 2.1 and combine it with a method of using subjects for dynamic query composition in a mini-series of (at least) two blog articles. Let’s start with something really simple: I want to deploy a windowed aggregate to a StreamInsight server, and later use it with different window sizes. The LINQ statement for such an aggregate is very straightforward and familiar: var result = from win in stream.TumblingWindow(TimeSpan.FromSeconds(5))               select win.Avg(e => e.Value); Obviously, we had to use an existing input stream object as well as a concrete TimeSpan value. If we want to be able to re-use this construct, we can define it as a IQStreamable: var avg = myApp     .DefineStreamable((IQStreamable<SourcePayload> s, TimeSpan w) =>         from win in s.TumblingWindow(w)         select win.Avg(e => e.Value)); The DefineStreamable API lets us define a function, in our case from a IQStreamable (the input stream) and a TimeSpan (the window length) to an IQStreamable (the result). We can then use it like a function, with the input stream and the window length as parameters: var result = avg(stream, TimeSpan.FromSeconds(5)); Nice, but you might ask: what does this save me, except from writing my own extension method? Well, in addition to defining the IQStreamable function, you can actually deploy it to the server, to make it re-usable by another process! When we deploy an artifact in V2.1, we give it a name: var avg = myApp     .DefineStreamable((IQStreamable<SourcePayload> s, TimeSpan w) =>         from win in s.TumblingWindow(w)         select win.Avg(e => e.Value))     .Deploy("AverageQuery"); When connected to the same server, we can now use that name to retrieve the IQStreamable and use it with our own parameters: var averageQuery = myApp     .GetStreamable<IQStreamable<SourcePayload>, TimeSpan, double>("AverageQuery"); var result = averageQuery(stream, TimeSpan.FromSeconds(5)); Convenient, isn’t it? Keep in mind that, even though the function “AverageQuery” is deployed to the server, its logic will still be instantiated into each process when the process is created. The advantage here is being able to deploy that function, so another client who wants to use it doesn’t need to ask the author for the code or assembly, but just needs to know the name of deployed entity. A few words on the function signature of GetStreamable: the last type parameter (here: double) is the payload type of the result, not the actual result stream’s type itself. The returned object is a function from IQStreamable<SourcePayload> and TimeSpan to IQStreamable<double>. In the next article we will integrate this usage of IQStreamables with Subjects in StreamInsight, so stay tuned! Regards, The StreamInsight Team

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• How to get this wavefront .obj data onto the frustum?

  - by NoobScratcher

  I've finally figured out how to get the data from a .obj file and store the vertex positions x,y,z into a structure called Points with members x y z which are of type float. I want to know how to get this data onto the screen. Here is my attempt at doing so: //make a fileobject and store list and the index of that list in a c string ifstream file (list[index].c_str() ); std::vector<int>faces; std::vector<Point>points; points.push_back(Point()); Point p; int face[4]; while ( !file.eof() ) { char modelbuffer[10000]; //Get lines and store it in line string file.getline(modelbuffer, 10000); switch(modelbuffer[0]) { case 'v' : sscanf(modelbuffer, "v %f %f %f", &p.x, &p.y, &p.z); points.push_back(p); cout << "Getting Vertex Positions" << endl; cout << "v" << p.x << endl; cout << "v" << p.y << endl; cout << "v" << p.z << endl; break; case 'f': sscanf(modelbuffer, "f %d %d %d %d", face, face+1, face+2, face+3 ); cout << face[0] << endl; cout << face[1] << endl; cout << face[2] << endl; cout << face[3] << endl; faces.push_back(face[0]); faces.push_back(face[1]); faces.push_back(face[2]); faces.push_back(face[3]); } GLuint vertexbuffer; glGenBuffers(1, &vertexbuffer); glBindBuffer(GL_ARRAY_BUFFER, vertexbuffer); glBufferData(GL_ARRAY_BUFFER, points.size(), points.data(), GL_STATIC_DRAW); //glBufferData(GL_ARRAY_BUFFER,sizeof(points), &(points[0]), GL_STATIC_DRAW); glVertexAttribPointer(0, 4, GL_FLOAT, GL_FALSE, 0, 0); glVertexPointer(3, GL_FLOAT, sizeof(points),points.data()); glIndexPointer(GL_DOUBLE, 0, faces.data()); glDrawArrays(GL_QUADS, 0, points.size()); glDrawElements(GL_QUADS, faces.size(), GL_UNSIGNED_INT, faces.data()); } As you can see I've clearly failed the end part but I really don't know why its not rendering the data onto the frustum? Does anyone have a solution for this?

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• how to keep display tick rate steady when using continuous collision detection?

  - by nas Ns

  (I've just found about this forum). I hope it is ok to repost my question again here. I posted this question at stackoverflow, but it looks like I might get better help here. Here is the question: I've implemented basic particles motion simulation with continuous collision detection. But there is small issue in display. Assume simple case of circles moving inside square. All elastic collisions. no firction. All motion is constant speed. No forces are involved, no gravity. So when a particle is moving, it is always moving at constant speed (in between collisions) What I do now is this: Let the simulation time step be 1 second (for example). This is the time step simulation is advanced before displaying the new state (unless there is a collision sooner than this). At start of each time step, time for the next collision between any particles or a particle with a wall is determined. Call this the TOC time; let’s say TOC was .5 seconds in this case. Since TOC is smaller than the standard time step, then the system is moved by TOC and the new system is displayed so that the new display shows any collisions as just taking place (say 2 circles just touched each other’s, or a circle just touched a wall) Next, the collision(s) are resolved (i.e. speeds updated, changed directions etc..). A new step is started. The same thing happens. Now assume there is no collision detected within the next 1 second (those 2 circles above will not be in collision any more, even though they are still touching, due to their speeds showing they are moving apart now), Hence, simulation time is advanced now by the full one second, the standard time step, and particles are moved on the screen using 1 second simulation time and new display is shown. You see what has just happened: One frame ran for .5 seconds, but the next frame runs for 1 second, may be the 3rd frame is displayed after 2 seconds, may be the 4th frame is displayed after 2.8 seconds (because TOC was .8 seconds then) and so on. What happens is that the motion of a particle on the screen appears to speed up or slow down, even though it is moving at constant speed and was not even involved in a collision. i.e. Looking at one particle on its own, I see it suddenly speeding up or slowing down, becuase another particle had hit a wall. This is because the display tick is not uniform. i.e. the frame rate update is changing, giving the false illusion that a particle is moving at non-constant speed while in fact it is moving at constant speed. The motion on the screen is not smooth, since the screen is not updating at constant rate. I am not able to figure how to fix this. If I want to show 2 particles at the moment of the collision, I must draw the screen at different times. Drawing the screen always at the same tick interval, results in seeing 2 particles before the collision, and then after the collision, and not just when they colliding, which looked bad when I tried it. So, how do real games handle this issue? How to display things in order to show collisions when it happen, yet keep the display tick constant? These 2 requirements seem to contradict each other’s.

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• Finalists for Community Manager of the Year Announced

  - by Mike Stiles

  For as long as brand social has been around, there’s still an amazing disparity from company to company on the role of Community Manager. At some brands, they are the lead social innovators. At others, the task has been relegated to interns who are at the company temporarily. Some have total autonomy and trust. Others must get chain-of-command permission each time they engage. So what does a premiere “worth their weight in gold” Community Manager look like? More than anyone else in the building, they have the most intimate knowledge of who the customer is. They live on the front lines and are the first to detect problems and opportunities. They are sincere, raving fans of the brand themselves and are trusted advocates for the others. They’re fun to be around. They aren’t salespeople. Give me one Community Manager who’s been at the job 6 months over 5 focus groups any day. Because not unlike in speed dating, they must immediately learn how to make a positive, lasting impression on fans so they’ll want to return and keep the relationship going. They’re informers and entertainers, with a true belief in the value of the brand’s proposition. Internally, they live at the mercy of the resources allocated toward social. Many, whose managers don’t understand the time involved in properly curating a community, are tasked with 2 or 3 too many of them. 63% of CM’s will spend over 30 hours a week on one community. They come to intuitively know the value of the relationships they’re building, even if they can’t always be shown in a bar graph to the C-suite. Many must communicate how the customer feels to executives that simply don’t seem to want to hear it. Some can get the answers fans want quickly, others are frustrated in their ability to respond within an impressive timeframe. In short, in a corporate world coping with sweeping technological changes, amidst business school doublespeak, pie charts, decks, strat sessions and data points, the role of the Community Manager is the most…human. They are the true emotional connection to the real life customer. Which is why we sought to find a way to recognize and honor who they are, what they do, and how well they have defined the position as social grows and integrates into the larger organization. Meet our 3 finalists for Community Manager of the Year. Jeff Esposito with VistaprintJeff manages and heads up content strategy for all social networks and blogs. He also crafts company-wide policies surrounding the social space. Vistaprint won the NEDMA Gold Award for Twitter Strategy in 2010 and 2011, and a Bronze in 2011 for Social Media Strategy. Prior to Vistaprint, Jeff was Media Relations Manager with the Long Island Ducks. He graduated from Seton Hall University with a BA in English and a minor in Classical Studies. Stacey Acevero with Vocus In addition to social management, Stacey blogs at Vocus on influential marketing and social media, and blogs at PRWeb on public relations and SEO. She’s been named one of the #Nifty50 Women in Tech on Twitter 2 years in a row, as well as included in the 15 up-and-coming PR pros to watch in 2012. Carly Severn with the San Francisco BalletCarly drives engagement, widens the fanbase and generates digital content for America’s oldest professional ballet company. Managed properties include Facebook, Twitter, Tumblr, Pinterest, Instagram, YouTube and G+. Prior to joining the SF Ballet, Carly was Marketing & Press Coordinator at The Fitzwilliam Museum at Cambridge, where she graduated with a degree in English. We invite you to join us at the first annual Oracle Social Media Summit November 14 and 15 at the Wynn in Las Vegas where our finalists will be featured. Over 300 top brand marketers, agency executives, and social leaders & innovators will be exploring how social is transforming business. Space is limited and the information valuable, so get more info and get registered as soon as possible at the event site.

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• “Apparently, you signed a software services agreement without fully understanding it.”

  - by Dave Ballantyne

  I am not a lawyer. Let me say that again, I am not a lawyer. Todays Dilbert has prompted me to post about my recent experience with SqlServer licensing. I'm in the technical realm and rarely have much to do with purchasing and licensing.  I say “I need” , budget realities will state weather I actually get.  However, I do keep my ear to the ground and due to my community involvement, I know, or at least have an understanding of, some licensing restrictions. Due to a misunderstanding, Microsoft Licensing stated that we needed licenses for our standby servers.  I knew that that was not the case,  and a quick tweet confirmed this. So after composing an email stating exactly what the machines in question were used for ie Log shipped to and used in a disaster recover scenario only,  and posting several Technet articles to back this up, we saved 2 enterprise edition licences, a not inconsiderable cost. However during this discussion, I was made aware of another ‘legalese’ document that could completely override the referenced articles, and anything I knew, or thought i knew, about SqlServer licensing. Personally, I had no knowledge of this.  The “Purchase Use Rights” agreement would appear to be the volume licensing equivalent of the “End User License Agreement” , click throughs we all know and ignore.  Here is a direct quote from Microsoft licensing, when asked for clarification. “Thanks for your email. Just to give some background on the Product Use Rights (PUR), licenses acquired through volume licensing are bound by the most recent PUR at the time of license acquisition. The link for the current PUR and PUR archive is http://www.microsoft.com/licensing/about-licensing/product-licensing.aspx. Further to this, products acquired through boxed product or pre-installed on hardware (OEM) are bound by the End User License Agreement (EULA). The PUR will explain limitations, license requirements and rulings on areas like multiplexing, virtualization, processor licensing, etc. When an article will appear on a Microsoft site or blog describing the licensing of a product, it will be using the PUR as a base. Due to the writing style or language used by the person writing areas of the website or technical blogs, the PUR is what you should use as a rule and not any of the other media. The PUR is updated quarterly and will reference every product available at that time working on the latest version unless otherwise stated. The crux of this is that the PUR is written after extensive discussions between the different branches of Microsoft (legal, technical, etc) and the wording is then approved. This is not always the case for some pages explaining licensing as they are merely intended to advise and not subject to the intense scrutiny as the PUR.” So, exactly what does that mean ? My take :  This is a living document, “updated quarterly” , though presumably this could be done on a whim and a fancy.  It could state , you are only licensed if ,that during install you stand in a corner juggling and that photographic evidence is required. A plainly ridiculous demand but,  what else could it override or new requirements could it state that change your existing understanding of the product or your legal usage of it. As i say, im not a lawyer, but are you checking the PURA prior to purchase ?

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