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• Getting OTRS to work with XAMPP

  - by JMeterX

  Setting up a testing environment on a RHEL5 server to test out OTRS ticketing system. I installed XAMPP for the ease of use factor for testing but can't seem to get the ticketing system to start with XAMPP at all. I am new to OTRS and learning on the fly. The documentation says to go to localhost/otrs/installer.pl. First, this file does not exist anywhere in the directory except in /opt/otrs/cgi-bin & fcgi-bin. And when I attempted to start OTRS in general I get " -- Please start the web server first! (service httpd start) <--" So do I need to edit the startup script to force it to use XAMPP? Or am I better off just installing HTTPD & MySQL myself?

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• Running Firewall (IPCop) on Hyper-V

  - by Loren Charnley

  I currently use IPCop for our corporate firewall & VPN. I am looking to consolidate a number of servers, and am considering including the firewall server in the consolidation. I currently plan on using Server 2008 with Hyper-V for the virtualization. Has anyone out there tried virtualizing IPCop? Is there anything that I should be aware of? In particular, IPCop has somewhat limited hardware support for NICs - what hardware will the VM see for the network card?

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• Started a Forum Board (with phpBB), but Now Rethinking Choice of Board App - Security

  - by nicorellius

  The main reason I even started participating on Superuser.com is because a friend ripped me a new one for using phpBB. He said, "check out StackExchange, they have their act together!" I did, and it's true. So now, after learning phpBB and implementing the board (it's still new and in its infancy), I feel slightly regretful. I would love to use the Stack Exchange tool, but the cost will eventually be the main deterrent. The attractive thing about phpBB is that it's free and open. However, I have heard that it lacks security. Has anyone had this experience, that phpBB is not secure, such that they changed board software? And, I wonder if Stack Exchange is going to introduce a cheaper option for low traffic users? Does this question belong on meta?

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• EC2 hosted service multi-tenant dynamic DNS solution

  - by accidental admin

  I want to change the model of my EC2 hosted service to have a separate sub domain for each tenant (ie. .example.com). My primary DNS is now with dnsmadeeasy.com, but their dynamic DNS offering seem pretty weak: it requires the API to use my full dnsmadeeasy.com account credentials, I rather have the API use a limited privilege credential that can only add/remove/modify subdomain records from what I gather it only allows to modify existing records, does not allow me to dynamically add/remove records for new tenant subdomains My question what are my alternatives? Is there something in the dnsmadeeasy API offering I misunderstood and I should just use them? Is there some other similar DNS service that has a DDNS offering that satisfies my requirements? Or should I just bite the bullet and host my own DNS (my fear is not configuration/learning/know how, my fear is reliability). If you recommend the latter, can you detail the necessary steps or a link to a good tutorial how to?

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• Move smaller hard drive to partition on a larger hard drive

  - by bluejeansummer

  My parents bought a new hard drive for a laptop that I've owned for several years. It's much larger than the current one, so I plan on splitting it up to dual boot it with Ubuntu. I have no problem with partitioning a drive (I always keep a LiveCD handy), but my question is this: how can I go about moving the existing partition to the new drive? This is a laptop, so I can't simply plug the new drive into another slot. Also, even if I manage to move it, will Windows still work on the new drive in a larger partition? I've had this laptop for quite a while, and I've lost the recovery discs that came with it a long time ago. I also have a lot of software without CDs to reinstall them with. This makes not reinstalling Windows a high priority. In case it helps, both drives use 2.5" PATA, and I have a 1 TB external drive available if it's needed.

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• Amazon EC2 EBS volume scheduled backup/snapshots using puppet

  - by Ehrann Mehdan

  I am not a Linux admin, although I wish I was, and I have seen these questions Amazon EC2 Backup Strategy Amazon EC2 + EBS:: Regular backup plan? Simple Backup Strategy for Amazon EC2 instances / volumes? And this suggestion http://alestic.com/2009/09/ec2-consistent-snapshot I tried using command line + crontab (the command line works, but crontab for some reason, doesn't) But I'm still pretty lost, all I want is an automated, rolling backup of my amazon EC2 (EBS) data (by rolling I mean keep 3-4 weeks back, but delete old snapshots as new ones come for cost control) And as things usually go, if there is something that is hard and painful, someone creates a solution for it. My question is simple, is there a way using a tool like Puppet to do it without a painful learning curve? (or via other tools like http://ylastic.com) If yes, how?

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• 64-bit Cisco VPN client (IPsec) ?

  - by mika

  Cisco VPN client (IPsec) does not support 64bit Windows. Worse, Cisco does not even plan to release a 64-bit version, instead they say that "For x64 (64-bit) Windows support, you must utilize Cisco's next-generation Cisco AnyConnect VPN Client." Cisco VPN Client Introduction Cisco VPN Client FAQ But SSL VPN licences cost extra. For example, most new ASA firewalls come with plenty of IPSec VPN licences but only a few SSL VPN licences. What alternatives do you have for 64-bit Windows? So far, I know two: 32-bit Cisco VPN Client on a virtual machine NCP Secure Entry Client on 64-bit Windows Any other suggestions or experiences? -mika-

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• STUN-server using AWS

  - by Yrlec

  We are about to hire some consultants to help us set up an AWS-based server environment that will enable us to handle NAT Traversal for our P2P application. One important part of the NAT Traversal infrastructure is the STUN-server (http://en.wikipedia.org/wiki/STUN). They just told us that in order for the STUN-server to work you must have two public static IP-addresses pointing to the same server. To more specific they said this: It appears that you need 2 static IPs for each server for the STUN to work. Please note, these IPs have to be put into the configuration file, therefore, each time you restart the instance you have to make sure you either use the same IPs or you have to update configuration. As you plan to use AWS for your installation, please confirm that you can have 2 static IP for each server. Our question is if this is possible using AWS and if so, how? If not, do you know any other way to set up a STUN-server using AWS?

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• Why does my ReadyNas 4200 have a constant beep post disk failure

  - by swagner88

  Went to check on a high pitched constant beep coming from the server room and discovered that all the LED lights on the disks were black except one which had a constant green. Post a Re-boot nothing changed. Console indicated that that particular drive has failed. Pulled the drive out and BAM everything is fine. Except, the high pitched beep remains. Plan is currently to replace the drive with a new same size drive we happen to have purchased for expansion. My question is, what will this do? Will the NAS accept the new drive as a replacement for the failed one and decide to shut-up? The Manual for the device is almost to straight forward and says that I can just swap drives out as I need but I find that difficult to believe: http://www.readynas.com/download/documentation/HM/RN4200_HW_24May10.pdf

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• Remotely sync Time Machine drives

  - by Off Rhoden

  I have an Xserve that runs Time Machine to a local terabyte drive. I also connected my external terabyte drive for a time period and had Time Machine use it to establish the seed data. I plan to take my drive back home with me (out of state) and have the Xserve return to using its local drive for Time Machine. But when I get back home, is there a way to keep my external drive's copy of the Time Machine Backups folder in sync with the Backups folder back on the Xserve? I'm wanting a full copy of the history (makes an awesome remote backup). I've thought of using the unix command rsync. In fact, that's how I had been doing it but I was looking the compactness that Time Machine was able to achieve. Thanks.

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• Windows - Use Local Service and/or Network Service account for a windows service

  - by user19185

  I've created a window's service that monitors files on a specific directory on our Windows OS. When a file is detected, the service does some file I/O, reads the files, creates sub-directories, etc. This service also uses database connectivity to connect to another server. My plan is to have the service run as the default "Local Service" account. Since I need to allow write/read privileges, which apparently the "Local Service" account does not do by default, I'm going to explicitly set "Full Control" privileges for the "Local Service" account on the folder that I'm reading/writing to and from. I believe the above is a good . My question is, for the folder that I'm reading and writing to, do I need to setup a "Network Service" role with full control access? I'm wondering since my service uses database connectivity to another server, if I'll need the "Network Service" account setup. I may be misunderstanding what the "Network Service" account does.

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• How to sysprep SQL Server Express?

  - by Jim

  We plan to deploy Hyper-V VHD with Windows Server 2008 R2 and SQL Server 2012 Express installed to multiple hosts. From my understanding, the correct way to do this is to install SQL Server in prepartion mode, sysprep Windows, then complete SQL Server installation when the VHD is deployed. I mostly followed the process in this blog post: http://sethusrinivasan.com/category/sysprep/ However, after the VHD is deployed, I'm unable to complete the SQL Server installation. It keeps saying "Upgrade matrix is incorrect". It seems that it's trying to upgrade itself to Enterprise edition (I was asked for product key during install, but I skipped it). Could anyone share their experience in deploying VHDs with SQL Server (we're fine with either SQL Server 2008 R2 or 2012)? I think the source of my issue is because I can't select "Express Edition" when entering the product key at the completion stage, so the installation is trying to do an upgrade to Enterprise Edition. I have no idea why the drop down list is empty.

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• How to make xxx.one.com load content from yyy.two.com

  - by Roy Peleg

  Hello, I'm currently in need to have xxx.one.com load the content of yyy.two.com. That means that when someone will enter xxx.one.com they'll actually see the content of yyy.two.com (URL in the browser won't change and will remain xxx.one.com). The domains are hosted on separate hosting company. yyy.two.com is on a cPanel and xxx.one.com is on an unknown hosting plan, though I can get its details. yyy.two.com have the same IP of www.two.com and this cannot be changed (as the hosting company told me). Any ideas on how do I tackle this issue? Thanks, Roy

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• Which Linux distro for Mac Mini?

  - by spoon16

  I recently received a Mac Mini and would like to set it up as a web server and git source server. I would like to learn Linux so am interested in setting up my Mac Mini with Linux instead of OSX. Here are the main things that I will be using the Mac Mini for. git Repositories (via Gitosis) build server (build projects in git repositories using commit hooks and run tests) simple websites (PHP) learning C++ in a non-Windows environment What distribution would you recommend? Please provide some detail in your answer so that I can make an meaningful decision. Because I am looking to use the mini as more of a server than a normal desktop machine I was thinking of Ubuntu Server, I'm not sure if that is over kill though given the hardware I am using.

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• Which Linux distro for Mac Mini?

  - by spoon16

  I recently received a Mac Mini and would like to set it up as a web server and git source server. I would like to learn Linux so am interested in setting up my Mac Mini with Linux instead of OSX. Here are the main things that I will be using the Mac Mini for. git Repositories (via Gitosis) build server (build projects in git repositories using commit hooks and run tests) simple websites (PHP) learning C++ in a non-Windows environment What distribution would you recommend? Please provide some detail in your answer so that I can make an meaningful decision. Because I am looking to use the mini as more of a server than a normal desktop machine I was thinking of Ubuntu Server, I'm not sure if that is over kill though given the hardware I am using.

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• dynamic routing between openvpn tunnels

  - by pQd

  i'm thinking about using dynamic routing [ OSPF or RIP ] via OpenVPN tunnels. right now i have few offices connected in full mesh, but this is not scalable solution as we add more locations. i would like to avoid situation when plenty of internal traffic is affected if one of two vpn termination points that i plan to use is down. do you have similar configuration working in production? if so - what routing daemon did you use - quagga? something else? did you encounter any problems? thanks!

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• Bridging with aliased Ethernet card for Virtualizing with single Ethernet card

  - by user113505

  We are having a server with good CPU and RAM,so we are planning to do XEN virtualization on ubuntu 12.04 server to handle high traffic. The plan is to keep the host machine only to manage VMs(no NAT ing). A New public IP will be assigned to that VM,For that i think we need a Bridge to external network(Since my Machine has only single ethernet card aliased with 4 different Pub IP's) Is it possible to create a bridge using aliased IP single ethernet card aliased to 4 pub IPs Do we need an additional Ethernet card to do Bridging.Only have ssh access to the machine. Any suggestions will be appreciated.

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• Should I be afraid of Linux server administration?

  - by markle976

  I've been trying to figure out what to focus on. I finally realized that the root of my quandary is that I am unsure about learning Linux server administration. I have been getting pretty good with PHP/MySQL and web development, but I am not very familiar with Linux. Is it hard to learn? What would I need to know in order to manage a LAMP stack? Also, which version is most used in enterprises? I think I have also hesitated to dive in because it seems like it is mostly used in small companies, but I guess that could be a good thing.

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• Recommended ADSL/ADSL2 router that supports PPTP VPN dial-out, 802.11n and gigabit ethernet?

  - by Throlkim

  I'm looking for a new router to provide a VPN tunnel for my home network. My plan is to pass all internet traffic over a PPTP VPN provided by the router, which should ensure that the connection stays alive and only passes traffic over that protocol. I'm normally quite a fan of Draytek routers, and their 2710n does seem to feature VPN dial-out but it lacks Gigabit ports (though I can make do with that if the VPN support is good enough). Has anyone got any suggestions or personal experience in a similar setup? I'm happy to consider anything that supports dd-wrt (as I believe that supports VPN-out, though I may be wrong). Bonus points for models available in the UK.

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• Optimum no./size partitions for Windows 7

  - by Pat. Mitchell

  I plan to install a 500GB drive in my notebook (HP dv2613tu/1.5gHz/4MB RAM) and need advice about optimum size and number of partitions to create. Ideally looking for the following: OS (Windows 7 Ultimate) Swap file Applications Data ??? As a long time Mac user I'm not nearly as informed about Windows. I could leave everything as a single partition, but am seeking maximum performance and efficiency from my system (which won't be changing anytime soon). So, would separate partitions help with this aim? And given my usual habit of accumulating stuff, I want to reserve most space for Applications and Data. I've also set myself a project over the next couple of years of digitizing the whole of my 35 y.o. collection of slides and photographs from my travelling days. Thanks. Pat. Mitchell

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• GnuPG PHP gnupg Folder & Files Permission

  - by Michael Robinson

  Situation: we plan on using PHP's GnuPG extension to encrypt/decrypt files. Currently we've setup some test cases, using keys generated with GPG. The generated files reside in: /Users/username/.gnupg/ I am able to get keyinfo for the key I want to use to encrypt/decrypt, but when I attempt to use addencryptkey, I get: (E_WARNING: 2): gnupg::addencryptkey() [gnupg.addencryptkey]: get_key failed I think this is due to the permissions on the ~/.gnupg folder & enclosed files. The files are owned by me - username, but apache runs as www. A few days ago I did have this working, but it seems each time I use GPG Keychain Access to import / export a key, the folder's permissions are changed. Question: What are the exact permissions required to allow PHP's GnuPG to add encrypt & decrypt keys?

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• What would be the optimal disk config for SQL Server 2008 R2?

  - by Kev

  We have a new Dell R710 server that came with the following storage configuration: 8 x 146GB SAS 10k 6Gbps disks 1 x Perc H700 Integrated Controller (2 x 4 disks - 2 ports each supporting 4 disks) What would be the optimal configuration if we were just after performance? What would be the optimal configuration if we were after performance but wanted data resilience. As per 2 above but with a hot standby disk? We plan to run Windows 2008 R2 and SQL Server 2008 R2. Maximising storage capacity isn't a prime concern.

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• how to open multiple projects into the CAST IRON integration tool?

  - by MIshal Shah

  Hi, I am learning the cast iron tool (http://www.castiron.com/) which is widely used now a days for integration purpose,but i can only open 1 project and if i want to open the other project at the same time than i have to close the 1st project and after that able to open the 2nd project. So many times i have to open 2 projects at the same time but i dont know in which way i can open the projects ? can any body give me any urgent solution for the same to open the multiple projects at the same time and to switch between them ? Thanks, Mishal Shah

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• OS for Virtual Private Server (VPS)

  - by B. Stran

  Hi guys! I'm new to VPS managing and I need to chose which OS to install on my VPS. I have the following alternatives: CentOS 5.2 Ubuntu 9.10 Ubuntu Server edition 8.10 Debian 5.0 Lenny Debian 4.0 Etch Gentoo Minimal 10.0 I tried to install couple of them, I've also installed Webmin and doesn't really see any big differences among them. Which one would you suggest for someone who is just learning (but it's going to be a working server as soon as I'm done with testing)? Which one uses less resources (I have only 256 MB of RAM)? Any suggestions are greatly appreciated.

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• Converting a GMail Label Mailbox to a Set of PDFs

  - by Aldrin Leal

  I do have a rather large task to do: I need to convert a folder in my gmail with lots of tagged messages either as a large PDF (which Adobe Acrobat does on Outlook - Except the latter crashes while loading this mailbox) or as a individual PDF (which I plan to link on a Wiki Database) While it doesn't fully need to be in PDF (as long as I can, say, outsource to someone else to convert each .eml file as a .pdf file), I need to have them splitted so I could cross-reference them on a Wiki. What would you suggest to accomplish this task? Thank you.

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