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• Audio broken on clean install of ThinkPad T60

  - by Ben Alpert

  I just reinstalled a clean version of XP SP3 on a ThinkPad T60. After downloading all of the missing drivers from the Lenovo site, everything seems to work except for the audio. I installed the audio driver from http://www-307.ibm.com/pc/support/site.wss/MIGR-62928.html (version 5.10.1.4326) so SoundMAX shows up in the control panel and everything in the Sound preferences looks okay, but no sound comes out of the speakers when I try to play music or hear the interface sound effects. There's also no sound if I plug in headphones and listen. Some forums suggested installing hotfix Q888111 but it's already included in SP3 so I can't install it. I also tried reinstalling the audio driver mentioned above in case something went wrong the first time, but it still doesn't work. Does anyone know how to make the sound work?

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• Remove password from an Excel Document

  - by Ben Confino

  I'm providing internal support and one of our users has managed to put a password on an excel file by accident, I've done the proper checks to make sure that the user should have access to the document and now want to know what the recommendation for removing a password from an Excel document. For what its worth, the password appears after Excel opens but before you can see any data in excel.

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• Sendmail /etc/hosts and DNS ... what is the correct way?

  - by ben

  I found one tutorial on setting up sendmail that says that in the /etc/hosts file, "The entry for 127.0.0.1 must always be followed by the fully qualified domain name (FQDN) of the server." Like so: 127.0.0.1 bigboy.my-site.com localhost.localdomain localhost bigboy (This tutorial is here). However, I can't find anyone else suggesting something like that. instead most people seem to put some combination of localhost and localdomain.localhost after 127.0.0.1, and then some variant of the fully qualified domain name after the public ip address. What is the correct way?

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• Should a neglected iPhone still be used?

  - by Ben Griswold

  I replaced my first iPhone (upgraded from version 1 to 3G) about 18 months ago. Since the upgrade, my original iPhone has been just sitting on shelf in my office. I am thinking about dusting off my old iPhone, reactivating through AT&T and giving it to my wife. The phone hasn't been used for quite some time and the battery is completely dead. I'm not sure about iPhone battery lifetimes, but I'm questioning whether a charge will keep. Should I invest in a new iPhone or take a chance reactivating the old one?

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• Roaming Profiles & Redirected Folders - storage consumption? offline files and caching?

  - by Ben Swinburne

  I understand the concepts of both roaming profiles and folder redirection and have used both separately before. I am about to set up a network from scratch and would ideally like to use both for the following reasons primarily Roaming profiles allow users to log on to any machine and have their profile Redirected profiles allow users to have their My Documents and Desktop etc backed up without the need to log off at the end of the day. The servers can run their backups overnight and there are no missing files due to the user not logging off. Redirected profiles largely alleviate the slow log in times caused by large profiles. My question is if some of the folders are redirected and therefore not part of the roaming profile what happens on machines which truly roam (i.e. laptops)? If there's offline files or a cache does this mean that the problem whereby a user has to log off comes back? By having them both enabled, is there any duplication i.e. if I have a users$ share and a profiles$ share would I have Desktop twice for example?

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• Why do Windows 7 & 8 have different default behaviour when trying to modify contents of protected folder

  - by Ben

  Here's the situation: I have a Windows 7 PC and a Windows 8 PC and I'm logged in as the same domain user on both machines. My domain user is in the local Administrator group on both. When I run cmd.exe on each machine and then attempt to do this (also on both machines) mkdir "c:\Program Files\cheese" the Windows 8 PC gives an "Access Denied" error, while it works fine on the Windows 7 PC. I understand that C:\Program Files is a protected folder and I'm not interested in a debate on the morals of writing to such a folder directly. But I am interested in understanding what exactly has changed in Windows 8 to cause this. I don't seem to be able to find anything that acknowledges or explains this change in behaviour in Windows 8.

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• Set nginx.conf to deny all connections except to certain files or directories

  - by Ben

  I am trying to set up Nginx so that all connections to my numeric ip are denied, with the exception of a few arbitrary directories and files. So if someone goes to my IP, they are allowed to access the index.php file, and the phpmyadmin directory for example, but should they try to access any other directories, they will be denied. This is my server block from nginx.conf: server { listen 80; server_name localhost; location / { root html; index index.html index.htm index.php; } location ~ \.php$ { root html; fastcgi_pass unix:/var/run/php-fpm/php-fpm.sock; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME /srv/http/nginx/$fastcgi_script_name; include fastcgi_params; } } How would I proceed? Thanks very much!

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• What does % mean in linux / how to install jmf

  - by Ben

  I am fairly new to linux and am using fedora 14 (64 bit). I have to install the java media framework for one of my projects. In the installation instructions on their website (http://www.oracle.com/technetwork/java/javase/download-142937.html) they use the % symbol. I have done some research and googling and can't find what the significance of % is. Does anyone know? I have been able to find just about every other symbol meaning (., .., #, and more). They use it in the following context Run the command % /bin/sh ./jmf-2_1_1e-linux-i586.bin

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• Where to download replacement "Explorerframe.DLL" Files for x64 Windows 7 Pro?

  - by Ben Franchuk

  After posting this question, I did some research to reveal what the problem likely was, and found what I need to fix. Following this is the original post, then my updated question. A few months ago I ended up requiring to change my computer's SID to fix a problem it had been having- Instead of fixing the problem, though, it screwed up my at-the-time current install of windows, to the point of me needing to do a fresh install. As I am in possession of an OEM copy of Windows 7 Pro 64 Bit, I successfully reinstalled over the dead copy with that (all the files that were on the computer previous to this windows install were put in a Windows.old folder). Everything installed and worked absolutely fine, except for one thing. The problem I am experiencing is that, in some Windows Explorer windows, the explorer pane doesn't show. Instead, it simply shows a white area where the pane would show. This makes some software not usable, I recently realized; Software such as Cubase, which use just the explorer pane to select file save locations, cannot save at all as the pane itself is... not operational. Below is a screenshot of this problem as it occurs in cubase; ...and again as it shows in UTorrent in the save location selector window. The highlighted area is where the sidebar would NORMALLY be. Pardon my scribbling over some of the things in the window- I would personally rather the internet did not get a glimpse of my files. I have yet to find a common reason why the pane works in some applications when they pull explorer, and others not. I have yet to see it go away, and the software affected by it has been affected since I reinstalled my copy of windows. Initially, I was able to live with it as I can type out save locations in the file name bar to navigate, but with software like Cubase, I do not have this option. Reinstalling windows again is NOT an option. Here's the updated question. After posting this question originally, I did some research on the problem in question, and it turns out that this is extremely easily fixable via replacing the file "ExplorerFrame.DLL" which is located in the System32 and SystemWOW64 Folders, in the windows folder, on the C:\ drive. As I quite frequently customize my computer, this is a normal thing for me to do and I know exactly how to safely and properly replace this file. The only problem is that I cannot for the life of me find a download of this file that actually works with my computer. I tried a couple from some different sites but they all caused explorer to not restart (I was given an error when starting the application from Task Manager) and was forced to revert to the broken .DLL files. Since there are 2 separate "ExplorerFrame.DLL" files; one for 64 bit and the other for 32 bit, I am assuming that I will need to download 2 separate versions to replace the corrupted ones. Where can I acquire these files? I am currently running Windows 7 Professional x64 Bit.

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• How can one convert a Word form to a PDF form while preserving fields?

  - by Ben Collins

  I have a Word source document which I'm using to create a PDF form. The first go-round, everything is fine because I can let Acrobat Pro auto-create all the fields. That feature is actually pretty awesome. However, after spending a bunch of time adjusting field sizes and alignments and formats and so on, I want to edit the source document, and now I'm faced with the prospect of doing all that over again. Isn't there some way to add the fields in the source document using the Developer ribbon and have those fields be preserved in the conversion to PDF? If not, what other ways are there to avoid this kind of redundant effort?

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• Excel Conditional Summing

  - by Ben

  I want to create a formula so that I can keep track of how many feet get out of a drill bit. The data will be arranged in this way: Bit ID Ft Drilled 15685 200 15685 201 6000 365 15685 169 6000 535 2 205 2 190 2 465 6000 600 15685 523 I want to show results of the total footage drilled by: Bit ID Total Ft Drilled 15685 x 6000 x 2 x Any ideas on formulas? Thanks.

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• Move Ubuntu to another drive

  - by Ben Dilts

  I have a laptop with an 80GB SSD and 500GB HDD. I currently have Windows installed on the SSD, and a 400GB data partition for Windows on the HDD. I set aside 100GB on the HDD to try out Ubuntu, and I'd like to make it my primary OS and switch it over to the (much) faster SSD. How could I go about getting my Ubuntu setup moved over to the SSD? I have a 120GB USB hard drive I can use if necessary for getting through it.

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• SQL server 2000 reporting bad values to ASP.Net Application

  - by Ben

  I have an instance of SQL server 2000 (8.0.2039) with a rather simple table. We recently had users complain about an application I wrote returning bad values for some of the dates in the databse. When I query the table directly via Server Management Studio, it will return the correct values, however the identical queries from my application report the wrong values, but only for a couple of dates. I have been over the code, and it is solid. If the error was in the code, all of the dates reported should be wrong. I have also run the code on an identical test database, and everything is reported properly. I believe the problem may lie in the sql instance itself, which is why I am posting in Server Fault. My question is, has anyone heard of a database reporting bad (incorrect) date values when queried via web application? It should be noted that this particular server was once manually rebuilt after having a cluster clean run on it.

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• samsung s7220 as a mode?

  - by ben

  Hi there, I want to know if it's possible to use the samsung s7220 as a modem for a notebook / pc? Thanks.

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• Font rendering in Internet Explorer vs other browsers on Windows XP

  - by Ben McCormack

  I have four browsers installed on my Windows XP SP3 machine: Internet Explorer 8, Firefox 3.5, Safari 4, and Google Chrome. For whatever reason, fonts appeared to be rendered differently in IE than in the other browsers. It seems the fonts are anti-aliased in IE but not in the others. Why might this be? Is this an issue with the browsers or my operating system? I've noticed this issue on several Windows XP machines that I've used. While it may seem like no big deal, the lack of font smoothing in the other browsers keeps me from using them as my primary browser. Most importantly, what can I do to get the other browsers to render fonts smoothly?

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• How do I disable the beep in OSX Leopard when I perform an invalid action?

  - by Ben Aston

  When I perform an action that is not valid in a given context, like attempting to type when a text area does not have the focus I hear a beep, which is very distracting when wearing headphones. How can I disable this? I am not sure how to reproduce this as it only happens under certain circumstances which I have not yet nailed down.

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• BSOD when playing Portal 2 using ATI Radeon 4800 on H61M/U3S3 mobo

  - by Ben Walker

  playing Portal 2 will always give me blue screen of death, usually after about 10 minutes of playing. BSOD references atikmpag.sys. I have tried several updates for graphics driver and through ATI Catalyst Center. I have updated the motherboard BIOS. My RAM is OK. Nothing changes. I had previously run the game fine, then I removed my video card to use on-board graphics once, and after re-installing the video card, I get this problem every time. I am using: ATI Radeon 4800 ASRockH61M/U3S3 motherboard Windows 7 64-bit

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• How can I get Windows 7 to remember program windows size and position?

  - by Ben

  I can open Outlook and it fills about half of the screen. I then maximize it to read some mail and then minimize it to do some other work. When I click on it again in the taskbar, it is back to the original size that it opened at. I have tried Ctrl-close and Ctrl-maximize but neither seems to work. This also happens with Explorer windows, AutoCAD, Revit, and other programs that I work with. Shouldn't a minimize and a maximize bring the window back to the last size and position?

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• Why does Windows 7 have three system partitions?

  - by Ben

  I am using Windows 7, and I wanted to make a System image (using Windows 7), but Windows 7 checked three partitions as System (100 MB + C (install partition) + D (my partition for my files, all programs are installed at C)). I don't want to backup my D partition, but that is not really the point. I don't want Windows messing with my other partitions and making them system. Is there a way to limit Windows 7 just to partition C (install partition)? If there is no way to stop Windows from making other partitions system, can I at least delete the files that make partition D system? PS: All these three partitions are on one physical disk, partitions from other disks aren't treated as System. FACTS: desktop PC, no OEM partitions, I personally have installed Windows 7 (many times) on the C partition. Why is my D partition checked as System partition when I try to create a System Image (using Windows 7 Ultimate built in tool), even though Windows (and all the software) are installed on the C partition? Is there a way to make D "normal" or non-system partition? Here is a picture of how it looks like if I try to create a system image. Once again, why is D also a system partition?

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• Outlook 2010 not resolving SMTP address to Display Name

  - by Ben

  I have a weird problem where a user (director, naturally) has an odd problem with the way the to field shows in his Outlook. We are using Outlook 2010 (with RPC/HTTP) and Exch 2003 at the back end. Most of his mail shows in his mailbox with the To: field as normal. (e.g. Fred Bloggs in the to field.) However, some mails come in showing in the To: field as [email protected]. (Apparently this is an issue!) For example, most show as: but a few come in as: There doesn't appear to be a pattern to this. I have tried to replicate by: Sending from any specific senders to see if it recurs (it doesn't) Typing his full name in my Outlook and sending (it resolves as normal) Sending programatically (e.g. from script) - (it still resolves OK) Forcing a "[email protected]" entry in my Outlook. It resolves as soon as I hit enter Sending in cached mode Sending disconnected Anyone got any ideas how I can either replicate the problem or fix it! I can't tell at the moment whether it is a problem at his end or the sender's. EDIT This seems to be a global issue, following some more digging. Most people seem to have a few emails in their inbox addressed to their smtp address, rather than display name.

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• Why is IIS 7.5 seeing some requests as HTTP/1.0?

  - by Zhaph - Ben Duguid

  While trying to work out why Static File Compression wasn't working on one of our IIS servers, the error was coming back as "NO_COMPRESSION_10" which translates to: Server not configured to compress 1.0 requests Looking at the requests in Fiddler, I can see that I'm requesting HTTP 1.1, but everything is being sent back as HTTP 1.0: Request (from chrome, captured via Fiddler): GET /css/reset.css HTTP/1.1 Host: [-----].com Connection: keep-alive Cache-Control: max-age=0 If-Modified-Since: Tue, 16 Oct 2012 15:04:34 GMT User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.95 Safari/537.11 Accept: text/css,*/*;q=0.1 Referer: http://[-----].com/ Accept-Encoding: gzip,deflate,sdch Accept-Language: en-GB,en;q=0.8,en-US;q=0.6 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Response from IIS: HTTP/1.0 200 OK Cache-Control: no-cache, no-store Pragma: no-cache Content-Type: text/html; charset=utf-8 Expires: -1 Server: Microsoft-IIS/7.5 X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Date: Tue, 11 Dec 2012 11:57:03 GMT Connection: close Content-Length: 108837 Other servers with the same host that I'm running this site on all respond with HTTP/1.1. How can I persuade IIS to respond with HTTP/1.1 rather than HTTP/1.0? Edit to add: Digging deeper, I can see that some responses from the server are indeed being returned compressed, so I guess really I'm trying to work out why talking to this particular server from our office seems to result in it seeing 1.0 requests, while other servers at the same co-loc don't?

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• Plesk 9 - unable to modify atmail vhost template

  - by Ben

  Running into a small issue recently that causes my server's atmail to fail authenticating users. I gathered from a web search that it's because i recently enabled apc on the server. I've found some reference mentioning I need to modify the atmail vhost template, but that reference is for Plesk 10 (i'm on 9). The atmail config isn't in the same spot. I've found this unrelated topic that explains how to modify the vhost settings for atmail on plesk 9, which I have done (adding php_admin_flag apc.enabled off to it). I then recompiled the server config using /usr/local/psa/admin/bin/websrvmng -a but it doesn't seem to pick up the changes. If I look at /etc/httpd/conf.d/zzz_atmail_vhost.conf after recompiling it still doesn't show the apc settings. Summary of steps taken: Modified /etc/psa-webmail/atmail/atmail_vhost.conf and added php_admin_flag register_globals off to the config Recompiled with /usr/local/psa/admin/bin/websrvmng -a Checked /etc/httpd/conf.d/zzz_atmail_vhost.conf But no changes. What am I missing?

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• Best way to troubleshoot intermittent network outages?

  - by Ben Scheirman

  We have a Comcast 50/10 line into our office. We keep seeing very short but sometimes frequent drops in our internet service. It's enough to kick you off of skype and stop any websites from loading, which is obviously affecting our productivity. We've tried 4 different routers, we've tried moving everyone off of wireless and onto wired via a switch and so far nothing has helped. Right now we're on a Cisco SB WRP400-G1 router. Attached to the router is a 16 port switch going to the ports in all of the offices. We've moved to OpenDNS in the case that it was the comcast DNS servers going down. Today we tried putting the modem, router, and switch on a UPS to make sure it wasn't power fluctuations that was causing it. Every time we call Comcast, by the time they are here the internet is working fine. I'd like to somehow prove that the problem is with Comcast, so if that means plugging in a machine directly into their router and collecting data all day, I'm up for that. I just want to hear ideas on what tools to run and how to collect this data. I could just continuously ping google.com all day long but I'm not sure how valuable that data would be. Thoughts?

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• .AVI Files randomly cease to open, other strange errors too

  - by Ben Franchuk

  I Recently (a couple weeks ago) downloaded the complete series of Seinfeld, all in varying file type. I Watched them in sequence according to season and to airing date, and all was well. All of the files played fine with my media player of choice ("BS Player"), and once I had finished, I went onto watch some other TV I had previously downloaded (The U.S. Series of "The Office"), and after then, some other film and then some music, over the following weeks (keep in mind all of these files are all on the same Hard Drive). Later then, More recently, I Went back to watching Seinfeld. The episodes played well as they did before- with the exclusion of a few in Season 7. I Have not tested all of the episodes in the season, but upon inspection, the majority of them are experiencing this problem; the problem being simply that they don't open! BS Player says that the files are either damaged or that the codecs to play the files are not on my computer-- however I am certain that the files DO have the codecs, and I am pretty sure that they are NOT DAMAGED either. I Have played the files with other players (such as VLC, Media Player Classic, and Windows Media Player), too, only to the same result; of them not opening. Seemingly the only way that I can differentiate between a damaged file and a non-damaged file are the way that the icon shows in Windows Explorer. For example, the below image is how explorer shows the information of a file that is non-damaged... ...and below is how a damaged file appears... The most disturbing and confusing part of this, though, is the last episode in the season- It opens, but not as a video- Instead, as a 1 Hour, 16 Minute, and 35 Second Audio file! The file plays a song for the first 4 or so minutes, and then is pretty much silent (except for some extremely quiet noise) until the last minute or so, when a random array of chopped up sounds and beeping noises play. I Do not recognise the song at the beginning of the file, but by the sounds of it, it is a song by the artist "Mr. Oizo," who's complete works I downloaded a couple weeks before now; and a bit before then I had finished downloading season 9 (not affected by these problems) of Seinfeld. I'd also like to note that the file I told of earlier (which played audio instead of video) reads as the same size as the other files in the season (around 175 MB) and also opens as a video clip. I Have NEVER experienced any of these problems in the past, and they seem to be only effecting the one season of my downloaded TV. The problems have not arisen with any of the other files on my Hard Drive, or any of the files downloaded around the time or after the time of which I downloaded season 7 of Seinfeld- or at least to my noticing. I Use the hard drive these files are located on almost every day, so could that be the cause of these problems? Is this a sign that my HDD is soon going to die? If it helps, the HDD is a Western Digital MyBook 1.5 TB 7500 RPM. It is connected to the computer via U.S.B. 2.0. EDIT! I noticed that this problem is now occurring with Season 9 of Seinfeld- and, presumably, other files on the drive I have yet to check. Please, If you have ANY IDEA AT ALL on what may be causing this or how to fix it, do tell me!

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• Completed downloads freeze Windows

  - by Ben Hooper

  The Issue Shortly after a file download via Google Chrome for Windows completes, the download will get stuck on "0 seconds left" and all other programs (except Google Chrome, for some reason, but browsing will not work) completely freezes into Windows' infamous "Not Responding" state, affecting Explorer particularly badly. Eventually, the programs will recover themselves but they will recover significantly faster if you cancel the file download, relative to how quickly you react. Performing the exact same operation immediately after cancelling the download usually works without issue. This issue occurs when with any file type (.ZIP, .MSI, .MSG, .PNG, .URL, etc) of any size from any source (Dropbox, SourceForge, Imgur, even tiny and locally-generated BLObs created by my own Chrome extension, etc) to any location.   Potential Causes As this issue is so inconsistent, I haven't been able to prove whether the issue is Chrome-specific or being caused by my system or my Chrome configuration but it's happening on both my work and home PCs. I originally suspected that this issue was being caused by security software scanning completed downloads for threats but I'm not as confident in that theory anymore as the issue persisted even after changing my security software from ESET NOD32 and Malwarebytes Anti-Malware Pro to ESET Endpoint to Microsoft Security Essentials.   System Information (of both PCs) Windows version: 7 Service Pack 1 64-bit Google Chrome version: 30.0.1599.101 (but has been happening for a long time)   Screenshots

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