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• Audio broken on clean install of ThinkPad T60

  - by Ben Alpert

  I just reinstalled a clean version of XP SP3 on a ThinkPad T60. After downloading all of the missing drivers from the Lenovo site, everything seems to work except for the audio. I installed the audio driver from http://www-307.ibm.com/pc/support/site.wss/MIGR-62928.html (version 5.10.1.4326) so SoundMAX shows up in the control panel and everything in the Sound preferences looks okay, but no sound comes out of the speakers when I try to play music or hear the interface sound effects. There's also no sound if I plug in headphones and listen. Some forums suggested installing hotfix Q888111 but it's already included in SP3 so I can't install it. I also tried reinstalling the audio driver mentioned above in case something went wrong the first time, but it still doesn't work. Does anyone know how to make the sound work?

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• Remove password from an Excel Document

  - by Ben Confino

  I'm providing internal support and one of our users has managed to put a password on an excel file by accident, I've done the proper checks to make sure that the user should have access to the document and now want to know what the recommendation for removing a password from an Excel document. For what its worth, the password appears after Excel opens but before you can see any data in excel.

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• Should a neglected iPhone still be used?

  - by Ben Griswold

  I replaced my first iPhone (upgraded from version 1 to 3G) about 18 months ago. Since the upgrade, my original iPhone has been just sitting on shelf in my office. I am thinking about dusting off my old iPhone, reactivating through AT&T and giving it to my wife. The phone hasn't been used for quite some time and the battery is completely dead. I'm not sure about iPhone battery lifetimes, but I'm questioning whether a charge will keep. Should I invest in a new iPhone or take a chance reactivating the old one?

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• Sendmail /etc/hosts and DNS ... what is the correct way?

  - by ben

  I found one tutorial on setting up sendmail that says that in the /etc/hosts file, "The entry for 127.0.0.1 must always be followed by the fully qualified domain name (FQDN) of the server." Like so: 127.0.0.1 bigboy.my-site.com localhost.localdomain localhost bigboy (This tutorial is here). However, I can't find anyone else suggesting something like that. instead most people seem to put some combination of localhost and localdomain.localhost after 127.0.0.1, and then some variant of the fully qualified domain name after the public ip address. What is the correct way?

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• Sendmail: external alias not receiving relayed mail under certain circumstances.

  - by ben

  I have set up an alias in /etc/mail/aliases like this: user: [email protected] This relay DOES work when I telnet to example.com 25 and send mail to [email protected] (where example.com is my domain); it indeed turns up in [email protected] inbox. Also mail sent from my server at example.com is generally deliverable to this same email address, [email protected]. HOWEVER, the relay DOES NOT work when I send mail from [email protected] to [email protected], expecting it to be relayed back to [email protected]. The mail.log shows it being received and sent just fine, so I guess it is being blocked by gmail for some reason. Why though? As I said, gmail generally does except mail from this server.

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• Why do Windows 7 & 8 have different default behaviour when trying to modify contents of protected folder

  - by Ben

  Here's the situation: I have a Windows 7 PC and a Windows 8 PC and I'm logged in as the same domain user on both machines. My domain user is in the local Administrator group on both. When I run cmd.exe on each machine and then attempt to do this (also on both machines) mkdir "c:\Program Files\cheese" the Windows 8 PC gives an "Access Denied" error, while it works fine on the Windows 7 PC. I understand that C:\Program Files is a protected folder and I'm not interested in a debate on the morals of writing to such a folder directly. But I am interested in understanding what exactly has changed in Windows 8 to cause this. I don't seem to be able to find anything that acknowledges or explains this change in behaviour in Windows 8.

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• Where to download replacement "Explorerframe.DLL" Files for x64 Windows 7 Pro?

  - by Ben Franchuk

  After posting this question, I did some research to reveal what the problem likely was, and found what I need to fix. Following this is the original post, then my updated question. A few months ago I ended up requiring to change my computer's SID to fix a problem it had been having- Instead of fixing the problem, though, it screwed up my at-the-time current install of windows, to the point of me needing to do a fresh install. As I am in possession of an OEM copy of Windows 7 Pro 64 Bit, I successfully reinstalled over the dead copy with that (all the files that were on the computer previous to this windows install were put in a Windows.old folder). Everything installed and worked absolutely fine, except for one thing. The problem I am experiencing is that, in some Windows Explorer windows, the explorer pane doesn't show. Instead, it simply shows a white area where the pane would show. This makes some software not usable, I recently realized; Software such as Cubase, which use just the explorer pane to select file save locations, cannot save at all as the pane itself is... not operational. Below is a screenshot of this problem as it occurs in cubase; ...and again as it shows in UTorrent in the save location selector window. The highlighted area is where the sidebar would NORMALLY be. Pardon my scribbling over some of the things in the window- I would personally rather the internet did not get a glimpse of my files. I have yet to find a common reason why the pane works in some applications when they pull explorer, and others not. I have yet to see it go away, and the software affected by it has been affected since I reinstalled my copy of windows. Initially, I was able to live with it as I can type out save locations in the file name bar to navigate, but with software like Cubase, I do not have this option. Reinstalling windows again is NOT an option. Here's the updated question. After posting this question originally, I did some research on the problem in question, and it turns out that this is extremely easily fixable via replacing the file "ExplorerFrame.DLL" which is located in the System32 and SystemWOW64 Folders, in the windows folder, on the C:\ drive. As I quite frequently customize my computer, this is a normal thing for me to do and I know exactly how to safely and properly replace this file. The only problem is that I cannot for the life of me find a download of this file that actually works with my computer. I tried a couple from some different sites but they all caused explorer to not restart (I was given an error when starting the application from Task Manager) and was forced to revert to the broken .DLL files. Since there are 2 separate "ExplorerFrame.DLL" files; one for 64 bit and the other for 32 bit, I am assuming that I will need to download 2 separate versions to replace the corrupted ones. Where can I acquire these files? I am currently running Windows 7 Professional x64 Bit.

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• Roaming Profiles & Redirected Folders - storage consumption? offline files and caching?

  - by Ben Swinburne

  I understand the concepts of both roaming profiles and folder redirection and have used both separately before. I am about to set up a network from scratch and would ideally like to use both for the following reasons primarily Roaming profiles allow users to log on to any machine and have their profile Redirected profiles allow users to have their My Documents and Desktop etc backed up without the need to log off at the end of the day. The servers can run their backups overnight and there are no missing files due to the user not logging off. Redirected profiles largely alleviate the slow log in times caused by large profiles. My question is if some of the folders are redirected and therefore not part of the roaming profile what happens on machines which truly roam (i.e. laptops)? If there's offline files or a cache does this mean that the problem whereby a user has to log off comes back? By having them both enabled, is there any duplication i.e. if I have a users$ share and a profiles$ share would I have Desktop twice for example?

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• IIS7 ASP.NET application - 2 identical apps in 2 identical app pools, 1 is responsive and 1 is not

  - by Ben

  I have an ASP.NET (v4.0) web app that is installed in a virtual directory (as an application) and is hosted in it's own app pool. This is repeated for each instance of the app (i.e. per customer). The app pools are integrated (not classic) mode and LoadUserProfile is set to true. Otherwise, default settings. Each instance currently has it's own copy of the code/config, and it's own data folder (basic file read/writes). 1 instance of this app runs well (operation used for comparison takes ~4 seconds). Every other instance runs slowly (from 10-25 seconds for the same operation). If I move the slower instance to the "fastest" app pool that instance springs to life. If I move the faster instance into the slower app pool that instance slows to a crawl. The app pools were created in the same way initially - manually. I later used the powershell copy routine to ensure an exact copy of the faster app pool and still the same behaviour. Comparing the apppool.config files shows they are identical barring the virtual directory assignments. There are no shared resources that are being blocked, so far as I can tell, and I tested that by shutting down the performant app pool and restarting... slow is still slow, and then when I restart that app pool (so it's loaded last) it's still faster...

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• Postfix as mail relay for web servers?

  - by Ben Carleton

  Hi all, I want to set up Postfix to relay mail from a group of webservers. I would like to limit senders by IP so I can restrict the box to only my webservers, so I don't have an open relay and don't have to worry about authentication. So, what I guess I need is to limit inbound access but allow mail to be sent to any outbound address. I've looked through the docs and don't even know where to start, so any tips would be appreciated. Thanks!

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• 3 wire computer fan won't run continuously

  - by Ben

  I had an old computer that didn't work anymore, so I took the CPU fan out to see what I could make with it. The fan is NMB model number BG0903-B044-VTL, like this. It has three wires coming off of it, red, black, and white. I know that the white wire is usually a speed sensor. Does this wire need to be connected to something in order for the fan to run continuously? Right now when I apply power to the red and black wires (from a 9-volt battery) the fan will spin very briefly, and then slow down until it stops. The fan's motor only spins in the instant that the power is turned on, but doesn't continue, even though the power is still applied. How can I get the fan to spin continuously?

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• How can one convert a Word form to a PDF form while preserving fields?

  - by Ben Collins

  I have a Word source document which I'm using to create a PDF form. The first go-round, everything is fine because I can let Acrobat Pro auto-create all the fields. That feature is actually pretty awesome. However, after spending a bunch of time adjusting field sizes and alignments and formats and so on, I want to edit the source document, and now I'm faced with the prospect of doing all that over again. Isn't there some way to add the fields in the source document using the Developer ribbon and have those fields be preserved in the conversion to PDF? If not, what other ways are there to avoid this kind of redundant effort?

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• Excel Conditional Summing

  - by Ben

  I want to create a formula so that I can keep track of how many feet get out of a drill bit. The data will be arranged in this way: Bit ID Ft Drilled 15685 200 15685 201 6000 365 15685 169 6000 535 2 205 2 190 2 465 6000 600 15685 523 I want to show results of the total footage drilled by: Bit ID Total Ft Drilled 15685 x 6000 x 2 x Any ideas on formulas? Thanks.

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• Set nginx.conf to deny all connections except to certain files or directories

  - by Ben

  I am trying to set up Nginx so that all connections to my numeric ip are denied, with the exception of a few arbitrary directories and files. So if someone goes to my IP, they are allowed to access the index.php file, and the phpmyadmin directory for example, but should they try to access any other directories, they will be denied. This is my server block from nginx.conf: server { listen 80; server_name localhost; location / { root html; index index.html index.htm index.php; } location ~ \.php$ { root html; fastcgi_pass unix:/var/run/php-fpm/php-fpm.sock; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME /srv/http/nginx/$fastcgi_script_name; include fastcgi_params; } } How would I proceed? Thanks very much!

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• What does % mean in linux / how to install jmf

  - by Ben

  I am fairly new to linux and am using fedora 14 (64 bit). I have to install the java media framework for one of my projects. In the installation instructions on their website (http://www.oracle.com/technetwork/java/javase/download-142937.html) they use the % symbol. I have done some research and googling and can't find what the significance of % is. Does anyone know? I have been able to find just about every other symbol meaning (., .., #, and more). They use it in the following context Run the command % /bin/sh ./jmf-2_1_1e-linux-i586.bin

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• SQL server 2000 reporting bad values to ASP.Net Application

  - by Ben

  I have an instance of SQL server 2000 (8.0.2039) with a rather simple table. We recently had users complain about an application I wrote returning bad values for some of the dates in the databse. When I query the table directly via Server Management Studio, it will return the correct values, however the identical queries from my application report the wrong values, but only for a couple of dates. I have been over the code, and it is solid. If the error was in the code, all of the dates reported should be wrong. I have also run the code on an identical test database, and everything is reported properly. I believe the problem may lie in the sql instance itself, which is why I am posting in Server Fault. My question is, has anyone heard of a database reporting bad (incorrect) date values when queried via web application? It should be noted that this particular server was once manually rebuilt after having a cluster clean run on it.

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• Move Ubuntu to another drive

  - by Ben Dilts

  I have a laptop with an 80GB SSD and 500GB HDD. I currently have Windows installed on the SSD, and a 400GB data partition for Windows on the HDD. I set aside 100GB on the HDD to try out Ubuntu, and I'd like to make it my primary OS and switch it over to the (much) faster SSD. How could I go about getting my Ubuntu setup moved over to the SSD? I have a 120GB USB hard drive I can use if necessary for getting through it.

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• How can I get Windows 7 to remember program windows size and position?

  - by Ben

  I can open Outlook and it fills about half of the screen. I then maximize it to read some mail and then minimize it to do some other work. When I click on it again in the taskbar, it is back to the original size that it opened at. I have tried Ctrl-close and Ctrl-maximize but neither seems to work. This also happens with Explorer windows, AutoCAD, Revit, and other programs that I work with. Shouldn't a minimize and a maximize bring the window back to the last size and position?

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• BSOD when playing Portal 2 using ATI Radeon 4800 on H61M/U3S3 mobo

  - by Ben Walker

  playing Portal 2 will always give me blue screen of death, usually after about 10 minutes of playing. BSOD references atikmpag.sys. I have tried several updates for graphics driver and through ATI Catalyst Center. I have updated the motherboard BIOS. My RAM is OK. Nothing changes. I had previously run the game fine, then I removed my video card to use on-board graphics once, and after re-installing the video card, I get this problem every time. I am using: ATI Radeon 4800 ASRockH61M/U3S3 motherboard Windows 7 64-bit

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• Outlook 2010 not resolving SMTP address to Display Name

  - by Ben

  I have a weird problem where a user (director, naturally) has an odd problem with the way the to field shows in his Outlook. We are using Outlook 2010 (with RPC/HTTP) and Exch 2003 at the back end. Most of his mail shows in his mailbox with the To: field as normal. (e.g. Fred Bloggs in the to field.) However, some mails come in showing in the To: field as [email protected]. (Apparently this is an issue!) For example, most show as: but a few come in as: There doesn't appear to be a pattern to this. I have tried to replicate by: Sending from any specific senders to see if it recurs (it doesn't) Typing his full name in my Outlook and sending (it resolves as normal) Sending programatically (e.g. from script) - (it still resolves OK) Forcing a "[email protected]" entry in my Outlook. It resolves as soon as I hit enter Sending in cached mode Sending disconnected Anyone got any ideas how I can either replicate the problem or fix it! I can't tell at the moment whether it is a problem at his end or the sender's. EDIT This seems to be a global issue, following some more digging. Most people seem to have a few emails in their inbox addressed to their smtp address, rather than display name.

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• samsung s7220 as a mode?

  - by ben

  Hi there, I want to know if it's possible to use the samsung s7220 as a modem for a notebook / pc? Thanks.

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• Best way to troubleshoot intermittent network outages?

  - by Ben Scheirman

  We have a Comcast 50/10 line into our office. We keep seeing very short but sometimes frequent drops in our internet service. It's enough to kick you off of skype and stop any websites from loading, which is obviously affecting our productivity. We've tried 4 different routers, we've tried moving everyone off of wireless and onto wired via a switch and so far nothing has helped. Right now we're on a Cisco SB WRP400-G1 router. Attached to the router is a 16 port switch going to the ports in all of the offices. We've moved to OpenDNS in the case that it was the comcast DNS servers going down. Today we tried putting the modem, router, and switch on a UPS to make sure it wasn't power fluctuations that was causing it. Every time we call Comcast, by the time they are here the internet is working fine. I'd like to somehow prove that the problem is with Comcast, so if that means plugging in a machine directly into their router and collecting data all day, I'm up for that. I just want to hear ideas on what tools to run and how to collect this data. I could just continuously ping google.com all day long but I'm not sure how valuable that data would be. Thoughts?

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• Font rendering in Internet Explorer vs other browsers on Windows XP

  - by Ben McCormack

  I have four browsers installed on my Windows XP SP3 machine: Internet Explorer 8, Firefox 3.5, Safari 4, and Google Chrome. For whatever reason, fonts appeared to be rendered differently in IE than in the other browsers. It seems the fonts are anti-aliased in IE but not in the others. Why might this be? Is this an issue with the browsers or my operating system? I've noticed this issue on several Windows XP machines that I've used. While it may seem like no big deal, the lack of font smoothing in the other browsers keeps me from using them as my primary browser. Most importantly, what can I do to get the other browsers to render fonts smoothly?

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• Why is IIS 7.5 seeing some requests as HTTP/1.0?

  - by Zhaph - Ben Duguid

  While trying to work out why Static File Compression wasn't working on one of our IIS servers, the error was coming back as "NO_COMPRESSION_10" which translates to: Server not configured to compress 1.0 requests Looking at the requests in Fiddler, I can see that I'm requesting HTTP 1.1, but everything is being sent back as HTTP 1.0: Request (from chrome, captured via Fiddler): GET /css/reset.css HTTP/1.1 Host: [-----].com Connection: keep-alive Cache-Control: max-age=0 If-Modified-Since: Tue, 16 Oct 2012 15:04:34 GMT User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.95 Safari/537.11 Accept: text/css,*/*;q=0.1 Referer: http://[-----].com/ Accept-Encoding: gzip,deflate,sdch Accept-Language: en-GB,en;q=0.8,en-US;q=0.6 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Response from IIS: HTTP/1.0 200 OK Cache-Control: no-cache, no-store Pragma: no-cache Content-Type: text/html; charset=utf-8 Expires: -1 Server: Microsoft-IIS/7.5 X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Date: Tue, 11 Dec 2012 11:57:03 GMT Connection: close Content-Length: 108837 Other servers with the same host that I'm running this site on all respond with HTTP/1.1. How can I persuade IIS to respond with HTTP/1.1 rather than HTTP/1.0? Edit to add: Digging deeper, I can see that some responses from the server are indeed being returned compressed, so I guess really I'm trying to work out why talking to this particular server from our office seems to result in it seeing 1.0 requests, while other servers at the same co-loc don't?

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• Plesk 9 - unable to modify atmail vhost template

  - by Ben

  Running into a small issue recently that causes my server's atmail to fail authenticating users. I gathered from a web search that it's because i recently enabled apc on the server. I've found some reference mentioning I need to modify the atmail vhost template, but that reference is for Plesk 10 (i'm on 9). The atmail config isn't in the same spot. I've found this unrelated topic that explains how to modify the vhost settings for atmail on plesk 9, which I have done (adding php_admin_flag apc.enabled off to it). I then recompiled the server config using /usr/local/psa/admin/bin/websrvmng -a but it doesn't seem to pick up the changes. If I look at /etc/httpd/conf.d/zzz_atmail_vhost.conf after recompiling it still doesn't show the apc settings. Summary of steps taken: Modified /etc/psa-webmail/atmail/atmail_vhost.conf and added php_admin_flag register_globals off to the config Recompiled with /usr/local/psa/admin/bin/websrvmng -a Checked /etc/httpd/conf.d/zzz_atmail_vhost.conf But no changes. What am I missing?

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