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• Windows 7 - Intermittently processes will not close when the app closes

  - by Bill Sambrone

  I have a user I am supporting who has the strangest issue. There are 2 problem applications, Word 2010 and a scanning program called ScandallPro. Intermittently (and at least once a day), she will close an app and the underlying process will not close. Both Word 2010 and this scanning software have all the latest updates. There is another user who has the same software that does not have this problem, and has identical hardware. I have formatted and rebuilt the computer for the user who is having the problems. After the rebuild, the machine was fine for a day but the scanning software continues to intermittently keep the process running even after it is closed. This is a problem because she cannot open a new instance of it while the process is still running. There is a boatload of line of business software on this machine, all of which she needs. I believe the Word 2010 issue is due to a misbehaving add-in (there are 2 add-ins, neither of which seem stable), and I think my best bet is to work with the add-in vendor on it. The scanning program staying open is isolated to this 1 user. The only difference between her machine and the other user is that she has Quickbooks, RoboForm, and Adobe Acrobat X Pro. Any ideas of what can be causing this, or other diagnostic steps to try?

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• Monitoring the status of accounts with IT Service providers (ISP, Domain Registrar etc.)

  - by Sholom

  Hi All, Short version: You have software that tells you when your servers power-outlet is down. It monitors multiple servers from one management console, alerts you when something is wrong etc. Does anyone know of software that will let me take the same approach to monitor if the money-outlet (the bill!) is down (not paid) to my IT Services providers (ISP, Domain Registrar, MX Backup service etc). I need a top down, centrally managed service that is capable of sending out alerts. Just like the one that monitors my own exchange server etc. I don't mind if i have to manually enter every payment. Long version: Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected. Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few). As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet. I believe i should also monitor my services to make sure they are plugged in to their money-outlet. To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost. Lost as in losing our domain name which would cause a lot more damage then the power failing on our server. [Solution] = [Doesn't work because]: Retrain the bookkeeper = Wishful thinking. Notify my manager = Already have (via email). Protects me, does not solve problem. Fire bookkeeper = What makes you so sure the next one will never forget? Bottom line: Humans are humans and sooner or later something critical will be royally messed up. We need to partner with a machine to help us out here. Anybody have the same problem? What software/solution do you use? I would like software that emails me when a bill is passed due just like i get an email when the power outlet fails. Anyone hear of anything like that? Thanks

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• What is the easiest way to get perfmon counter names into a text file?

  - by Bill Paetzke

  I'd like to create a settings file for my logman command. I expect to have lots of perfmon counters. Is there any easy way to get all the perfmon counters' exact text anywhere? The only thing I thought of was to create a Perfmon Counter Log through the GUI and then export the list of selected counters--but I don't see an export option! I guess I could manually copy what I see on the screen, but that seems inefficient. I'm going to be dealing with tens of counters. Maybe there is a list somewhere? That'd be easier to copy and paste from.

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• LPR on Windows: Can you specify # of copies?

  - by Bill

  In Linux, you can use lpr -#5 foo.txt to get 5 copies of a document when sending to an LPD-based print server. The Windows (XP, 2003, 2008) version of LPR supplied by MS doesn't seem to have this option, though. Does anyone know if there's a hidden option to specify the number of copies? Thanks.

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• Virtual Machine Network Services causes networking problems in Vista Enterprise 64 bit install

  - by Bill

  I have a Quad-core/8GB Vista Enterprise 64-bit (SP2) installation on which I installed Virtual PC 2007. I have a problem that is opposite of all that I found searching around the Internet--everybody has problems making network connections from their guest VM. When Virtual Machine Network Services is enabled in the protocol stack for my network card across a reboot, it causes access problems to the network. The amount of time to login in using a domain credentialed account is upwards of 3 minutes, then after reaching the desktop the network and sharing center shows that my connection to the domain is unauthenticated. Disabling and re-enabling the Virtual Machine Network Services (uncheck in network properties/apply/recheck/apply) fixes the problem. And as long as I have the VMNS disabled when I shutdown the restart runs smoothly. I just have to remember to enable after login and disable before shutdown. I have un-installed and re-installed Virtual PC 2007 multiple times with restarts between. The install consists of the SP1 + a KB patch for guest resolution fix. Any help would be greatly appreciated. Some additional information... At one point during my hairpulling and teethgnashing with this, I tried to ping my primary DC and observed some weird responses: (Our DC is 10.10.10.25, my dynamic IP was 10.10.10.203) Reply from 10.10.10.203, Destination host unreachable. Request timed out. Reply from 10.10.10.25: ... This is not consistently repeatable, but thought it might strike a chord with someone.

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• Is Family Tree Maker 2011 the right upgrade for a FTM 11 user?

  - by bill weaver

  My father has used Family Tree Maker for years, but hasn't upgraded since version 11. It is difficult to tell from reviews at Amazon and other places whether upgrading to FTM 2011 is a good choice. File incompatibilities and upgrade woes sound like customer service is lacking, and i've read reports of it uploading your data to their database but then trying to sell you a download of data. Looking at the ancestry.com site makes me think it's solely about selling add-ons and upgrades. On the other hand, the feature set seems fairly rich and the software has a pretty strong following. I was able to get Gramps working on my system, but that's not going to work for my dad. Any advice on a good upgrade path?

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• Network connection keeps dropping - bad hardware?

  - by Bill Sambrone

  Hello all, I've into a bit of a wall with a client of mine. In an office of 20 people, he is the only one who experiences broken connections to his mapped network drives. I have everyone set up with about 6 mapped drives, all pointing to the same server (no DFS), and everyone else can access them lightning fast. The environment consists of a mix of Windows 7 and XP machines, all 32-bit. The server holding the data everyone is mapping to is running on Server 2008 R2, and is a domain controller. We recently swapped out their old 10/100 switch for a shiny new Dell PowerConnect gigabit switch. We have also replaced an old dying Sonicwall with a shiny new one. Everything is running on an ESX host except for the DC, where everyone is getting data from. In my client's office, we have done the following: Swapped out his computer (Win7 and XP box) Swapped out the desktop switch in his office Removed the desktop switch in his office Changed out the network cable going to the wall Ran 'net config server /autodisconnect:-1' on the server Disabled remote differential compression on his current Win7 box When we swapped out his network cable, everything seemed fine for about 4 days. Normally I would get a phone call a couple times per day letting me know that Outlook has crashed (there is a 9GB PST living on the server he is always connected to), or that his software he is running from his L drive has crashed. I almost thought I had this solved, but after we rebooted the DC the other night he all of a sudden couldn't stay connected to his mapped network drives for more than 10 minutes. When I ran 'net use' from the command prompt, it listed all the network drives where were randomly in a state of 'OK', 'Disconnected', or 'Reconnecting'. What else should I try? Maybe there is bad wiring in the wall, patch panel, or a bad port in the new switch I have in the server room?

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• Time Machine/iMac loses all trace of external hard drive after a few days

  - by Bill

  First time posting, also a Mac newbie (recent windows convert) so I'm hoping I can get some help here :) I have a Hitachi Deskstar drive in an external casing that I got from ebuyer. (its one of those unknown fairly cheapish enclosures) connected via firewire. I hook it up and it works fine, but then at some point over the next week or so I'll realise that my last update was 3 days ago or so. At this point the Mac will not recognise the drive as existing and the only thing to do is switch off and on the external enclosure. It then works fine for a while. If I had to guess I'm assuming its powering down or something when the Mac goes into standby? Is there anyway to solve this?

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• Word 2010 creates multiple processes... sometimes

  - by Bill Sambrone

  I've run into a strange behavior when I migrated our users from Office 2007 / Vista to Office 2010 / Windows 7 (all 32-bit). They use a web based document management system called NetDocuments which stores all their .doc/.docx files. Generally, when they click on a doc from the browser window it fires up Word and opens the doc. Word has an add-in in it from NetDocs as well so it can upload the changed document directly back to the NetDocs server. I get a phone call when Word crashes, and every single time it has crashed I have witnessed multiple winword.exe processes running in task manager. I used process explorer to see what created the process, and it is all Internet Explorer. So far I have rolled them back to IE8 and the problem happens less frequently, but it still happens. When I try to duplicate the problem, I can make it happen sometimes if I open multiple documents very quickly. Using lightning fast alt-tab reflexes, I DO see that a 2nd WinWord process is created when a user clicks on a document, then it closes once the document is open. I think what is happening is that the secondary WinWord process that does some sort of NetDocs voodoo is getting stuck open. This behavior is new to Word 2010 / Windows 7 and google searching isn't coming up with much. I have seen a few posts that this is a known issue in certain circumstances and there is no "fix", but I thought it would good to ask others on this. Thanks!

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• Easiest way to get Perfmon counter names into a text file?

  - by Bill Paetzke

  I'd like to create a settings file for my logman command. I expect to have lots of perfmon counters. Is there any easy way to get all the perfmon counters' exact text anywhere? The only thing I thought of was to create a Perfmon Counter Log through the GUI and then export the list of selected counters--but I don't see an export option! I guess I could manually copy what I see on the screen, but that seems inefficient. I'm going to be dealing with tens of counters. Maybe there is a list somewhere? That'd be easier to copy and paste from.

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• Advice, pls: web app stack suitable for shared hosting ...

  - by Bill Bell

  Considerations: greatly prefer Python want to build as little as possible myself (I suppose this is obvious) prefer built-in or availability of add-on wiki and conferencing (nothing fancy) need three levels of authentication: single 'super user', one administration user for each of several groups, individual 'ordinary' users authenticate to one of these groups cron substitute à la Django or Zope would be nice, for keeping an RSS feed up-to-date, principally hosting I use does not provide mod_wsgi, mod_python, etc. Your thoughts, please.

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• Making a hidden truecrypt volume with existing data

  - by Bill Grey

  I have a 1TB hdd, which I would like to encrypt. I would like to make a hidden volume, with almost nothing within but some decoy data, and the rest in a hidden volume. However, my driver is over 95% full. Is it still possible to do this, or would it have to be done on an empty drive, and then copy the data over? I could not find the answer to this question in the documentation. Also, how easy would it be to undo, or unencrypt the drive? Would it again need another empty drive to begin with?

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• How to stop XBox Music commercials while playing music in collection?

  - by bill weaver

  So i decided to give Xbox Music a try, and played a song in my collection. Then moved to another song and a commercial started playing. Huh? Searching revealed others with this problem, but i didn't see any answers. Yes, i know Xbox Music plays commercials when streaming free music that you don't own, but this is mp3 music i own, on my hard drive, in my collection. MS claims "You’ll never get ads when you’re playing MP3s that are on your PC or when you’re playing music you bought from Xbox Music." (FWIW, this is running on Windows 8.1 Pro, though the problem seems to have been reported last year too, so it's probably not a new issue.)

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• Help with OpenVPN setup on Windows Server 2003

  - by Bill Johnson

  Hi all, Just wondering if someone can assist me further with the set-up of OpenVPN on my Windows Server 2003. I have configured Win Server as per the following guide: http://tinyurl.com/kxusv and I'm now at the stage of Creating the config files. I have a few questions that I need some assistance with. My server IP is 192.168.1.10 and my routers IP address is 192.168.1.1 (the router is a Netgear DGN2000). I have edited the server.ovpn file as per the following: push "dhcp-option DNS X.X.X.X" # Replace the Xs with the IP address of the DNS for your home network (usually your ISP's DNS) push "dhcp-option DNS X.X.X.X" # A second DNS server if you have one to include my ISP DNS and I have not edited anything else. Now my issue is with the client1.opvpn file as per the below: client dev tap #dev-node MyTAP #If you renamed your TAP interface or have more than one TAP interface then remove the # at the beginning and change "MyTAP" to its name proto udp remote YOURHOST.dyndns.org 1194 #You will need to enter you dyndns account or static IP address here. The number following it is the port you set in the server's config route 192.168.1.0 255.255.255.0 vpn_gateway 3 #This it the IP address scheme and subnet of your normal network your server is on. Your router would usually be 192.168.1.1 resolv-retry infinite nobind persist-key persist-tun ca "C:\\Program Files\\OpenVPN\\easy-rsa\\keys\\ca.crt" cert "C:\\Program Files\\OpenVPN\\easy-rsa\\keys\\client1.crt" # Change the next two lines to match the files in the keys directory. This should be be different for each client. key "C:\\Program Files\\OpenVPN\\easy-rsa\\keys\\client1.key" # This file should be kept secret ns-cert-type server cipher BF-CBC # Blowfish (default) encrytion comp-lzo verb 1 To me it looks like I will need to amend the following: remote YOURHOST.dyndns.org 1194 #You will need to enter you dyndns account or static IP address here. The number following it is the port you set in the server's config route 192.168.1.0 255.255.255.0 vpn_gateway 3 #This it the IP address scheme and subnet of your normal network your server is on. Your router would usually be 192.168.1.1 So, should the first line be the static IP of the machine that I'm applying this to? The IP address of the server (192.168.1.10) or something else? I'm also stuck on the second part 'route 192.168.1.0 255.255.255.0 vpn_gateway 3' Should this be the router IP which is 192.168.1.1 and the subnet is 255.255.255.0 and that is all I need to alter? The final part that I'm stuggling with is Configuring the router. Basically I have a Netgear DGN2000 and as it mentions that the router should be configured to port forward port 1194 to the server’s IP address of 192.168.1.150 all I have been able to do is in 'Firewall Rules' and on 'Inbound Services', set the Service to 'Any(ALL) and Send to LAN Server point to 1923.168.1.150. I'm not sure if this is correct? It is the following stage of the help guide that I'm struggling with and really need some help with: You need to make sure the port you configured OpenVPN to listen on is forwarded on the router to the IP address of your server. On the WRT54G, port forwarding is configured in the “Applications & Gaming” section. Enter 1194 for the port, UDP for the protocol, and 192.168.1.150 for the IP address. Make sure the entry is enabled and then save the setting. Next, you need to add an entry to the router’s Routing Table. This will enable the router to properly route requests from the clients to the TAP interface of the server. On the WRT54G you would go to the “Setup” page and then the “Advanced Routing” section. Enter the follwing info to make the entry: Enter Route Name: openVPN Destination LAN IP: 192.168.10.0 Subnet Mask: 255.255.255.252 Default Gateway: 192.168.1.150 Interface: LAN & Wireless Once the info has been typed in make sure you save the setting. Can anyone possibly guide me through setting this part up with my Netgear router. I see that once I have these 2 parts complete I'm there so I would really appreciate someone walking me through what is required in completing this. Much appreciated.

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• How to change the Windows 7 taskbar icon spacing?

  - by bill weaver

  At home i run Windows 7 with on a widescreen LCD with the taskbar to the left and this works well, but at work i just got upgraded to W7 on a 4:3 LCD and have the taskbar at the bottom. So what's with the taskbar icon spacing? Is there any way to change this? I.e. move them closer together? There's gotta be a registry setting or some fancy Tweak UI application that will reclaim some of that elbow room. That image above represents nearly half the width of my desktop. I know i know, white space is great and it gives it a light, whimsical look. Blah blah. Awesome, but can i get some real estate back please?

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• added shell script to sudoers still getting permission denied

  - by Bill S

  I don't understand this? Other uses of sudo work fine. [oracle@o plugins]$ su Password: [root@ plugins]# su nrpe bash-3.2$ /home/oracle/obiee/instances/instance1/bifoundation/OracleBIApplication/coreapplication/setup/bi-init.sh bash: /home/oracle/obiee/instances/instance1/bifoundation/OracleBIApplication/coreapplication/setup/bi-init.sh: Permission denied bash-3.2$ sudo -l Matching Defaults entries for nrpe on this host: env_reset, env_keep="COLORS DISPLAY HOSTNAME HISTSIZE INPUTRC KDEDIR LS_COLORS MAIL PS1 PS2 QTDIR USERNAME LANG LC_ADDRESS LC_CTYPE LC_COLLATE LC_IDENTIFICATION LC_MEASUREMENT LC_MESSAGES LC_MONETARY LC_NAME LC_NUMERIC LC_PAPER LC_TELEPHONE LC_TIME LC_ALL LANGUAGE LINGUAS _XKB_CHARSET XAUTHORITY" Runas and Command-specific defaults for nrpe: User nrpe may run the following commands on this host: (ALL) NOPASSWD: /home/oracle/obiee/instances/instance1/bifoundation/OracleBIApplication/coreapplication/setup/bi-init.sh bash-3.2$

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• How hard is it to use SELinux?

  - by Bill Drissel

  How hard is it to use SELinux?

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• Can a working Tomcat 6 webapp be turned into a usable .war file?

  - by Bill Cole

  Problem: I have a working webapp on a FreeBSD 8.1 Tomcat 6 test server that I need to move to a production system. The developer who last touched it (and had root on that server) has moved on and isn't helpful. The running app seems to have been deployed from a CVS server that is now unavailable. My thinking is that I would like to find a way to wrap the working webapp into a proper .war so that I can deploy it on a pristine host and (after testing) send the existing system to a very deep bitbucket. But I'm not having luck finding a way to do that. I'm a sysadmin not a developer and don't work much with Tomcat systems so I may be (likely am) overlooking something blindingly simple. I gather that I may be able to just tar up the deployed directory and untar it on the new machine, but I have a nagging feeling that there are pitfalls in that.

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• How to list down hosts with nmap 5.51

  - by Wild Bill

  I was using nmap 5.21 with the -PN, -F and --reason flags in version 5.21. I was outputting the results to an XML file. It would list ALL hosts (say I gave it a /24 subnet to scan. I then updated to 5.51 and ran the exact same command, but it no longer lists down hosts, just ones that are up. Is there a new flag to list down hosts? OR did this get removed in 5.51? My full options are: -sS -n -PN -SV -F --reason I've also used and removed --open but it will not list down hosts in my XML output.

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• Server drives: 2.5" SCSI less reliable than 3.5" ?

  - by Bill

  Just had an HP 2.5" SAS 10k drive fail on a RAID5 array after about 2.5 years. It made me wonder if this was a fluke or an indication that 2.5" drives are less reliable than 3.5" SAS drives. I've had many 3.5" SAS drives running for many years without any issues (knock on wood). I would think that smaller drives would generate less heat and therefore be more reliable, but couldn't find any evidence of this. I realize all drives will eventually fail and that it's a crap shoot with any particular model, but was hoping someone could point out some related studies or comment on the SCSI drive sizes they've found to be most reliable in servers. Thanks.

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• What perfmon counters should I track for improvements to the query plan cache?

  - by Bill Paetzke

  I am parameterizing my web app's ad hoc sql. As a result, I expect the query plan cache to reduce in size and have a higher hit ratio. What should I track in perfmon regarding this? How could I report on this change? (I'd also accept an answer that queries the DMV tables or whatever else to report on the change).

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• Server market shares

  - by Bill Gray

  here can I find somewhat reliable indications of server market shares, without having to fork out $$$$$ for IDC or Gartner reports? I have considered the W3 statistics, net applications etc, and these are not what I would consider reliable. Is there anything more, that is free?

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• Windows 2008 Server on VMWare (hardware)

  - by Bill

  I want to setup a single server to run a few virtual servers for our datacenter. I do not have a lot of money to spend so I am trying to gain bang for the buck. My budget is around $2,000. So I was thinking about building the following as the VMWare physical server: Intel iCore 7 950 (LGA1366, 4 cores,8 threads) Gigabyte GA-X58-USB3 LGA 1366 X58 ATX Intel Motherboard 24 GB of Viper II Series, Sector 7 Edition, Extreme Performance DDR3-1600 (PC3-12800) CL9 Triple Channel Memory VelociRaptor 300GB 10,000 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive I am planning on running the newest version of VMWare ESXi (64-bit). On these I am planning on running a few various servers: Windows 2008 Server R2 w/ IIS (several custom built ASP.NET Apps) Windows 2008 Server R2 w/ MS SQL 2008 Database Server Linux Web Server w/ Several WordPress Blogs (XAMPP?) Windows 2008 Server R2 w/ IIS (DEV ENVIRONMENT) Windows 2008 Server R2 w/ MS SQL 2008 Database Server (DEV ENVIRONMENT) In your opinion, will this hardware be sufficient to run the above load with room for possible 2-3 more virtual machines (probably lightweight web servers)?

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• Launching multiple applications with a single command/script/shortcut

  - by Bill

  I realized a few days ago that every time I sit down at work, I do a few things after unlocking my computer. First, I open up Firefox, then I open up Chrome, then I log in to Digsby. I realized I could probably save repeating this daily by writing a small batch script to open up Firefox and Chrome , but I couldn't figure out how to make it work.. and since the whole effort is to save time I don't want to bash my head around in the windows command prompt to do it. I also tired this in powershell but ran in to a bunch of security nonsense. Is there a way to do this that I am missing? Bonus points if somebody has figured out how to manipulate Digsby via COM , scripting, or python =)

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• what are these weird IP address connections in resource monitor?

  - by bill

  I decided to check out Resource Monitor (on the 'Performance' tab in Task Manager, Windows 7) and I noticed in the "Network" section that the 'System' image name kept making a bunch (~5 at a time) of connections to random IP addresses, it would show anywhere from 1-500 bytes/sec 'sent'. They would stay connected for 1-2 minutes. -All web browsers are closed So, first thing I did was run a trace from network-tools.com on some of these IP addresses. 8/10 were outside of US and did not resolve to any host name. Of the 10 IP addresses I traced, 2 were in US, 4 showed origins in China, and one each to Algeria, Russia, Pakistan, Korea. (!) So, the next thing I did was turn off my wireless card, watch the connections disappear, then turn the card back on, and within 30 seconds more random connections were created by System, with different IP addresses from the first time. The next thing I did was go open Task Manager, Show Processes From All Users, then I killed just about everything that wasn't (what appeared to be) a windows process. Turned on wi-fi, and again within 30 seconds, random IP addresses connect for ~ 1 min at a time, new ones coming and going. I occasionally use bit torrent on this machine, but there was definitely no process that seemed related to bt running after I went through task manager, and bt wasn't open to begin with. So, any ideas on what these connections might be for? I have been using Ad-Aware Free and AVG Free on this computer for a while now, always up to date..

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