Is it possible to submit an update for an app on the AppStore without losing reviews?
- by Frank Krueger
Whenever I submit an update for me app, the number of reviews visible for it drops to 0. If the customer bothers to click through they can see the previous versions' reviews...
But the damage has been done. Since the app has 0 stars, I see a significant drop in sales. It takes the app a good week of earning new reviews to restore sales.
I usually version the app as 1.1, 1.2, 1.3 etc.
Is there something I can do during the update process to prevent losing reviews like this?