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• Session Report: What’s New in JSF: A Complete Tour of JSF 2.2

  - by Janice J. Heiss

  On Wednesday, Ed Burns, Consulting Staff Member at Oracle, presented a session, CON3870 -- “What’s New in JSF: A Complete Tour of JSF 2.2,” in which he provided an update on recent developments in JavaServer Faces 2.2. He began by emphasizing that, “JavaServer Faces 2.2 continues the evolution of the Java EE standard user interface technology. Like previous releases, this iteration is very community-driven and transparent.” He pointed out that since JSF was introduced at the 2001 JavaOne Keynote, it has had a long and successful run and has found a home in applications where the UI logic resides entirely on the server where the model and UI logic is. In such cases, the browser performs fairly simple functions. However, developers can take advantage of the power of browsers, something that Project Avatar is focused on by letting developers author their applications so the UI logic is running on the client and communicating to the back end via RESTful web services. “Most importantly,” remarked Burns, “JSF 2.2 offers a really good migration path because even in the scope of one application you could have an app written with JSF that has its UI logic on the server and, on a gradual basis, you could migrate parts of the app over to use client-side technologies. This can be done at any level of granularity – per page or per collection of pages. It all depends on what you want to do.” His presentation, which focused on the basic new features of JSF 2.2, began by restating the scope of JSF and encouraged attendees to check out Roger Kitain’s session: CON5133 “Techniques for Responsive Real-Time Web UIs.” Burns explained that JSF has endured because, “We still need web apps that are maintainable, localizable, quick to build, accessible, secure, look great and are fun to use.” It is used on every continent – the curious can go here to check out where its unofficial usage is tracked. He emphasized the significance of the UI logic being substantially on the server. This: Separates Component Semantics from Rendering, Allows components to “own” their little patch of the UI -- encode/decode, And offers a well-defined lifecycle: Inversion of Control. Burns reminded attendees that JSR-344, the spec for JSF 2.2, is now on Java Community Process 2.8, a revised version of the JCP that allows for more openness and transparency. He then offered some tools for community access to JSF 2.2:    * Public java.net projects spec http://jsf-spec.java.net/ impl http://jsf.java.net/ Open Source: GPL+Classpath Exception    * Mailing Lists [email protected]                                Public readable archive, JSPA signed member read/write [email protected]                                     Public readable archive, any java.net member read/write                         All mail sent to jsr344-experts is sent to users. * Issue Tracker spec http://jsf-spec.java.net/issues/ impl http://jsf.java.net/issues/ JSF 2.2, which is JSR 344, has a Public Review Draft planned by December 2012 with no need for a Renewal Ballot. The Early Draft Review of JSR 344 was published on December 8, 2011. Interested developers are encouraged to offer their input. Six Big Ticket Features of JSF 2.2 Burns summarized the six big ticket features of JSF 2.2:* HTML5 Friendly Markup Support Pass through attributes and elements * Faces Flows* Cross Site Request Forgery Protection* Loading Facelets via ResourceHandler* File Upload Component* Multi-Templating He explained that he called it “HTML 5 friendly” because there is really nothing HTML 5 specific about it -- it could be 4. But it enables developers to use new elements that are present in HTML5 without having a JSF component library that is written to take advantage of those specifically. It gives the page author the ability to use plain HTML5 to write their page, but to still take advantage of the server-side available in JSF. He presented a demo showing JSF 2.2’s ability to leverage the expressiveness of HTML5. Burns then explained the significance of face flows, which offer function points and quantify how much work has taken place, something of great value to JSF users. He went on to talk about JSF 2.2.’s cross-site request forgery protection (CSRF) and offered details about how it protects applications against attack. Then he talked about JSF 2.2’s File Upload Component and explained that the final specification will have Ajax and non-Ajax support. The current milestone has non-Ajax support implemented. He then went on to explain its capacity to add facelets through ResourceHandler. Previously, JSF 2.0 added Facelets and ResourceHandler as disparate units; now in JSF 2.2 the two concepts are unified. Finally, he explained the concept of multi-templating in JSF 2.2 and went on to discuss more medium-level features of the release. For an easy, low maintenance way of staying in touch with JSF developments go to JSF’s Twitter page where every month or so, important updates are offered.

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• C# 4.0: Named And Optional Arguments

  - by Paulo Morgado

  As part of the co-evolution effort of C# and Visual Basic, C# 4.0 introduces Named and Optional Arguments. First of all, let’s clarify what are arguments and parameters: Method definition parameters are the input variables of the method. Method call arguments are the values provided to the method parameters. In fact, the C# Language Specification states the following on §7.5: The argument list (§7.5.1) of a function member invocation provides actual values or variable references for the parameters of the function member. Given the above definitions, we can state that: Parameters have always been named and still are. Parameters have never been optional and still aren’t. Named Arguments Until now, the way the C# compiler matched method call definition arguments with method parameters was by position. The first argument provides the value for the first parameter, the second argument provides the value for the second parameter, and so on and so on, regardless of the name of the parameters. If a parameter was missing a corresponding argument to provide its value, the compiler would emit a compilation error. For this call: Greeting("Mr.", "Morgado", 42); this method: public void Greeting(string title, string name, int age) will receive as parameters: title: “Mr.” name: “Morgado” age: 42 What this new feature allows is to use the names of the parameters to identify the corresponding arguments in the form: name:value Not all arguments in the argument list must be named. However, all named arguments must be at the end of the argument list. The matching between arguments (and the evaluation of its value) and parameters will be done first by name for the named arguments and than by position for the unnamed arguments. This means that, for this method definition: public static void Method(int first, int second, int third) this call declaration: int i = 0; Method(i, third: i++, second: ++i); will have this code generated by the compiler: int i = 0; int CS$0$0000 = i++; int CS$0$0001 = ++i; Method(i, CS$0$0001, CS$0$0000); which will give the method the following parameter values: first: 2 second: 2 third: 0 Notice the variable names. Although invalid being invalid C# identifiers, they are valid .NET identifiers and thus avoiding collision between user written and compiler generated code. Besides allowing to re-order of the argument list, this feature is very useful for auto-documenting the code, for example, when the argument list is very long or not clear, from the call site, what the arguments are. Optional Arguments Parameters can now have default values: public static void Method(int first, int second = 2, int third = 3) Parameters with default values must be the last in the parameter list and its value is used as the value of the parameter if the corresponding argument is missing from the method call declaration. For this call declaration: int i = 0; Method(i, third: ++i); will have this code generated by the compiler: int i = 0; int CS$0$0000 = ++i; Method(i, 2, CS$0$0000); which will give the method the following parameter values: first: 1 second: 2 third: 1 Because, when method parameters have default values, arguments can be omitted from the call declaration, this might seem like method overloading or a good replacement for it, but it isn’t. Although methods like this: public static StreamReader OpenTextFile( string path, Encoding encoding = null, bool detectEncoding = true, int bufferSize = 1024) allow to have its calls written like this: OpenTextFile("foo.txt", Encoding.UTF8); OpenTextFile("foo.txt", Encoding.UTF8, bufferSize: 4096); OpenTextFile( bufferSize: 4096, path: "foo.txt", detectEncoding: false); The complier handles default values like constant fields taking the value and useing it instead of a reference to the value. So, like with constant fields, methods with parameters with default values are exposed publicly (and remember that internal members might be publicly accessible – InternalsVisibleToAttribute). If such methods are publicly accessible and used by another assembly, those values will be hard coded in the calling code and, if the called assembly has its default values changed, they won’t be assumed by already compiled code. At the first glance, I though that using optional arguments for “bad” written code was great, but the ability to write code like that was just pure evil. But than I realized that, since I use private constant fields, it’s OK to use default parameter values on privately accessed methods.

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• Big Data – What is Big Data – 3 Vs of Big Data – Volume, Velocity and Variety – Day 2 of 21

  - by Pinal Dave

  Data is forever. Think about it – it is indeed true. Are you using any application as it is which was built 10 years ago? Are you using any piece of hardware which was built 10 years ago? The answer is most certainly No. However, if I ask you – are you using any data which were captured 50 years ago, the answer is most certainly Yes. For example, look at the history of our nation. I am from India and we have documented history which goes back as over 1000s of year. Well, just look at our birthday data – atleast we are using it till today. Data never gets old and it is going to stay there forever.  Application which interprets and analysis data got changed but the data remained in its purest format in most cases. As organizations have grown the data associated with them also grew exponentially and today there are lots of complexity to their data. Most of the big organizations have data in multiple applications and in different formats. The data is also spread out so much that it is hard to categorize with a single algorithm or logic. The mobile revolution which we are experimenting right now has completely changed how we capture the data and build intelligent systems.  Big organizations are indeed facing challenges to keep all the data on a platform which give them a  single consistent view of their data. This unique challenge to make sense of all the data coming in from different sources and deriving the useful actionable information out of is the revolution Big Data world is facing. Defining Big Data The 3Vs that define Big Data are Variety, Velocity and Volume. Volume We currently see the exponential growth in the data storage as the data is now more than text data. We can find data in the format of videos, musics and large images on our social media channels. It is very common to have Terabytes and Petabytes of the storage system for enterprises. As the database grows the applications and architecture built to support the data needs to be reevaluated quite often. Sometimes the same data is re-evaluated with multiple angles and even though the original data is the same the new found intelligence creates explosion of the data. The big volume indeed represents Big Data. Velocity The data growth and social media explosion have changed how we look at the data. There was a time when we used to believe that data of yesterday is recent. The matter of the fact newspapers is still following that logic. However, news channels and radios have changed how fast we receive the news. Today, people reply on social media to update them with the latest happening. On social media sometimes a few seconds old messages (a tweet, status updates etc.) is not something interests users. They often discard old messages and pay attention to recent updates. The data movement is now almost real time and the update window has reduced to fractions of the seconds. This high velocity data represent Big Data. Variety Data can be stored in multiple format. For example database, excel, csv, access or for the matter of the fact, it can be stored in a simple text file. Sometimes the data is not even in the traditional format as we assume, it may be in the form of video, SMS, pdf or something we might have not thought about it. It is the need of the organization to arrange it and make it meaningful. It will be easy to do so if we have data in the same format, however it is not the case most of the time. The real world have data in many different formats and that is the challenge we need to overcome with the Big Data. This variety of the data represent  represent Big Data. Big Data in Simple Words Big Data is not just about lots of data, it is actually a concept providing an opportunity to find new insight into your existing data as well guidelines to capture and analysis your future data. It makes any business more agile and robust so it can adapt and overcome business challenges. Tomorrow In tomorrow’s blog post we will try to answer discuss Evolution of Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• JavaOne pictures and Community Commentary on JCP Awards

  - by heathervc

  We posted some pictures from JCP related events at JavaOne 2012 on the JCP Facebook page today.  The 2012 JCP Program Award winners and some of the nominees responded to the community recognition of their achievements during some of the JCP events last week.     “Our job on the EC is to balance the need of innovation – so we don’t standardize too early, or too late. We try to find that sweet spot that makes innovation and standardization work together, and not against each other.”- Ben Evans, CEO of jClarity and Executive Committee (EC) representative of the London Java Community, 2012 JCP Member/Participant of the Year Winner“SouJava has been evangelizing the Java platform, promoting the Java ecosystem in Brazil, and contributing to JSRs for several years. It’s very gratifying to have our work recognized, on behalf of many developers and Java User Groups around the world. This really is the work of a large group of people, represented by the few that can be here tonight.”- Michael Santos, representative of SouJava, 2012 JCP Member/Participant of the Year Winner "In the last years Credit Suisse has contributed to the development of Java EE specifications through participation in many customer advisory boards, through statements of requirements for extensions to the core Java related products in use, and active participation in JSRs. Winning the JCP Outstanding Spec Lead Award 2012 is very encouraging for our engagement and also demonstrates the level of expertise and commitment to drive the evolution of Java. Victor Grazi is happy and honored to receive this award." - Susanne Cech Previtali, Executive Committee (EC) representative of Credit Suisse, accepting award for 2012 JCP Outstanding Spec Lead Winner "Managing a JSR is difficult. There are so many decisions to be made and so many good and varied opinions, you never really know if you have decided correctly. The key to success is transparency and collaboration. I am truly humbled by receiving this award, there are so many other active JSRs.” Victor added that going forward in the JCP EC, they would like to simplify and open the process of participation – being addressed in the JCP.Next initiative of the JCP EC. "We would also like to encourage the engagement of universities, professors and students – as an important part of the Java community. While innovation is the lifeblood of our community and industry, without strong standards and compatibility requirements, we all end up in a maze of technology where everything is slightly different and doesn’t quite work with everything else." Victo Grazi, Executive Committee (EC) representative of Credit Suisse, 2012 JCP Outstanding Spec Lead Winner“I am very pleased, of course, to accept this award, but the credit really should go to all of those who have participated in the work of the JCP, while pushing for changes in the way it operates.  JCP.Next represents three JSRs. The first two are done, but the final step, JSR 358, is the complicated one, and it will bring in the lawyers. Just to give you an idea of what we’re dealing with, it affects licensing, intellectual property, patents, implementations not based on the Reference Implementation (RI), the role of the RI, compatibility policy, possible changes to the Technical Compatibility Kit (TCK), transparency, where do individuals fit in, open source, and more.”- Patrick Curran, JCP Chair, Spec Lead on JCP.Next JSRs (JSR 348, JSR 355 and JSR 358), 2012 JCP Most Significant JSR Winner“I’m especially glad to see the JCP community recognize JCP.Next for its importance. The governance work it represents is KEY to moving the Java platform forward and the success of the technology.”- John Rizzo, Executive Committee (EC) representative of Aplix Corporation, JSR Expert Group Member “I am deeply honored to be nominated. I had the privilege to receive two awards on behalf of Expert Groups and Spec Leads two years ago. But this time, I am nominated personally, which values my own contribution to the JCP, and of course, participation in JSRs and the EC work. I’m a fan of Agile Principles and Values Working. Being an Agile Coach and Consultant, I use it for some of the biggest EC Member companies and projects. It fuels my ability to help the JCP become more agile, lean and transparent as part of the JCP.Next effort.” - Werner Keil, Individual Executive Committee (EC) Member, a 2012 JCP Member/Participant of the Year Nominee, JSR Expert Group Member“The JCP ever has been some kind of institution for me,” Markus said. “If in technical doubt, I go there, look for the specifications of the implementation I work with at the moment and verify what I had observed. Since the beginning of my Java journey more than 12 years back now, I always had a strong relationship with the JCP. Shaping the future of a technology by joining the JCP – giving feedback and contributing to the road ahead through individual JSRs – that brings you to a whole new level.”Calling himself, “the new kid on the block,” he explained that for years he was afraid to join the JCP and contribute. But in reality, “Every single one of the big names I meet from the different Expert Groups is a nice person. People you can actually work with,” he says. “And nobody blames you for things you don't know. As long as you are committed and bring what is worth the most: passion, experiences and the desire to make a difference.” - Markus Eisele, a 2012 JCP Member of the Year Nominee, JSR Expert Group MemberCongratulations again to all of the nominees and winners of the JCP Program Awards.  Next year, we will add another award for the group of JUG members (not an entire JUG) that makes the best contribution to the Adopt-a-JSR program.  Let us know if you have other suggestions or improvements.

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• Do You Develop Your PL/SQL Directly in the Database?

  - by thatjeffsmith

  I know this sounds like a REALLY weird question for many of you. Let me make one thing clear right away though, I am NOT talking about creating and replacing PLSQL objects directly into a production environment. Do we really need to talk about developers in production again? No, what I am talking about is a developer doing their work from start to finish in a development database. These are generally available to a development team for building the next and greatest version of your databases and database applications. And of course you are using a third party source control system, right? Last week I was in Tampa, FL presenting at the monthly Suncoast Oracle User’s Group meeting. Had a wonderful time, great questions and back-and-forth. My favorite heckler was there, @oraclenered, AKA Chet Justice.  I was in the middle of talking about how it’s better to do your PLSQL work in the Procedure Editor when Chet pipes up - Don’t do it that way, that’s wrong Just press play to edit the PLSQL directly in the database Or something along those lines. I didn’t get what the heck he was talking about. I had been showing how the Procedure Editor gives you much better feedback and support when working with PLSQL. After a few back-and-forths I got to what Chet’s main objection was, and again I’m going to paraphrase: You should develop offline in your SQL worksheet. Don’t do anything in the database until it’s done. I didn’t understand. Were developers expected to be able to internalize and mentally model the PL/SQL engine, see where their errors were, etc in these offline scripts? No, please give Chet more credit than that. What is the ideal Oracle Development Environment? If I were back in the ‘real world’ of database development, I would do all of my development outside of the ‘dev’ instance. My development process looks a little something like this: Do I have a program that already does something like this – copy and paste Has some smart person already written something like this – copy and paste Start typing in the white-screen-of-panic and bungle along until I get something that half-works Tweek, debug, test until I have fooled my subconscious into thinking that it’s ‘good’ As you might understand, I don’t want my co-workers to see the evolution of my code. It would seriously freak them out and I probably wouldn’t have a job anymore (don’t remind me that I already worked myself out of development.) So here’s what I like to do: Run a Local Instance of Oracle on my Machine and Develop My Code Privately I take a copy of development – that’s what source control is for afterall – and run it where no one else can see it. I now get to be my own DBA. If I need a trace – no problem. If I want to run an ASH report, no worries. If I need to create a directory or run some DataPump jobs, that’s all on me. Now when I get my code ‘up to snuff,’ then I will check it into source control and compile it into the official development instance. So my teammates suddenly go from seeing no program, to a mostly complete program. Is this right? If not, it doesn’t seem wrong to me. And after talking to Chet in the car on the way to the local cigar bar, it seems that he’s of the same opinion. So what’s so wrong with coding directly into a development instance? I think ‘wrong’ is a bit strong here. But there are a few pitfalls that you might want to look out for. A few come to mind – and I’m sure Chet could add many more as my memory fails me at the moment. But here goes: Development instance isn’t properly backed up – would hate to lose that work Development is wiped once a week and copied over from Prod – don’t laugh Someone clobbers your code You accidentally on purpose clobber someone else’s code The more developers you have in a single fish pond, the greater chance something ‘bad’ will happen This Isn’t One of Those Posts Where I Tell You What You Should Be Doing I realize many shops won’t be open to allowing developers to stage their own local copies of Oracle. But I would at least be aware that many of your developers are probably doing this anyway – with or without your tacit approval. SQL Developer can do local file tracking, but you should be using Source Control too! I will say that I think it’s imperative that you control your source code outside the database, even if your development team is comprised of a single developer. Store your source code in a file, and control that file in something like Subversion. You would be shocked at the number of teams that do not use a source control system. I know I continue to be shocked no matter how many times I meet another team running by the seat-of-their-pants. I’d love to hear how your development process works. And of course I want to know how SQL Developer and the rest of our tools can better support your processes. And one last thing, if you want a fun and interactive presentation experience, be sure to have Chet in the room

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• What is this code?

  - by Aerovistae

  This is from the Evolution of a Programmer "joke", at the "Master Programmer" level. It seems to be C++, but I don't know what all this bloated extra stuff is, nor did any Google searches turn up anything except the joke I took it from. Can anyone tell me more about what I'm reading here? [ uuid(2573F8F4-CFEE-101A-9A9F-00AA00342820) ] library LHello { // bring in the master library importlib("actimp.tlb"); importlib("actexp.tlb"); // bring in my interfaces #include "pshlo.idl" [ uuid(2573F8F5-CFEE-101A-9A9F-00AA00342820) ] cotype THello { interface IHello; interface IPersistFile; }; }; [ exe, uuid(2573F890-CFEE-101A-9A9F-00AA00342820) ] module CHelloLib { // some code related header files importheader(<windows.h>); importheader(<ole2.h>); importheader(<except.hxx>); importheader("pshlo.h"); importheader("shlo.hxx"); importheader("mycls.hxx"); // needed typelibs importlib("actimp.tlb"); importlib("actexp.tlb"); importlib("thlo.tlb"); [ uuid(2573F891-CFEE-101A-9A9F-00AA00342820), aggregatable ] coclass CHello { cotype THello; }; }; #include "ipfix.hxx" extern HANDLE hEvent; class CHello : public CHelloBase { public: IPFIX(CLSID_CHello); CHello(IUnknown *pUnk); ~CHello(); HRESULT __stdcall PrintSz(LPWSTR pwszString); private: static int cObjRef; }; #include <windows.h> #include <ole2.h> #include <stdio.h> #include <stdlib.h> #include "thlo.h" #include "pshlo.h" #include "shlo.hxx" #include "mycls.hxx" int CHello:cObjRef = 0; CHello::CHello(IUnknown *pUnk) : CHelloBase(pUnk) { cObjRef++; return; } HRESULT __stdcall CHello::PrintSz(LPWSTR pwszString) { printf("%ws\n", pwszString); return(ResultFromScode(S_OK)); } CHello::~CHello(void) { // when the object count goes to zero, stop the server cObjRef--; if( cObjRef == 0 ) PulseEvent(hEvent); return; } #include <windows.h> #include <ole2.h> #include "pshlo.h" #include "shlo.hxx" #include "mycls.hxx" HANDLE hEvent; int _cdecl main( int argc, char * argv[] ) { ULONG ulRef; DWORD dwRegistration; CHelloCF *pCF = new CHelloCF(); hEvent = CreateEvent(NULL, FALSE, FALSE, NULL); // Initialize the OLE libraries CoInitiali, NULL); // Initialize the OLE libraries CoInitializeEx(NULL, COINIT_MULTITHREADED); CoRegisterClassObject(CLSID_CHello, pCF, CLSCTX_LOCAL_SERVER, REGCLS_MULTIPLEUSE, &dwRegistration); // wait on an event to stop WaitForSingleObject(hEvent, INFINITE); // revoke and release the class object CoRevokeClassObject(dwRegistration); ulRef = pCF->Release(); // Tell OLE we are going away. CoUninitialize(); return(0); } extern CLSID CLSID_CHello; extern UUID LIBID_CHelloLib; CLSID CLSID_CHello = { /* 2573F891-CFEE-101A-9A9F-00AA00342820 */ 0x2573F891, 0xCFEE, 0x101A, { 0x9A, 0x9F, 0x00, 0xAA, 0x00, 0x34, 0x28, 0x20 } }; UUID LIBID_CHelloLib = { /* 2573F890-CFEE-101A-9A9F-00AA00342820 */ 0x2573F890, 0xCFEE, 0x101A, { 0x9A, 0x9F, 0x00, 0xAA, 0x00, 0x34, 0x28, 0x20 } }; #include <windows.h> #include <ole2.h> #include <stdlib.h> #include <string.h> #include <stdio.h> #include "pshlo.h" #include "shlo.hxx" #include "clsid.h" int _cdecl main( int argc, char * argv[] ) { HRESULT hRslt; IHello *pHello; ULONG ulCnt; IMoniker * pmk; WCHAR wcsT[_MAX_PATH]; WCHAR wcsPath[2 * _MAX_PATH]; // get object path wcsPath[0] = '\0'; wcsT[0] = '\0'; if( argc > 1) { mbstowcs(wcsPath, argv[1], strlen(argv[1]) + 1); wcsupr(wcsPath); } else { fprintf(stderr, "Object path must be specified\n"); return(1); } // get print string if(argc > 2) mbstowcs(wcsT, argv[2], strlen(argv[2]) + 1); else wcscpy(wcsT, L"Hello World"); printf("Linking to object %ws\n", wcsPath); printf("Text String %ws\n", wcsT); // Initialize the OLE libraries hRslt = CoInitializeEx(NULL, COINIT_MULTITHREADED); if(SUCCEEDED(hRslt)) { hRslt = CreateFileMoniker(wcsPath, &pmk); if(SUCCEEDED(hRslt)) hRslt = BindMoniker(pmk, 0, IID_IHello, (void **)&pHello); if(SUCCEEDED(hRslt)) { // print a string out pHello->PrintSz(wcsT); Sleep(2000); ulCnt = pHello->Release(); } else printf("Failure to connect, status: %lx", hRslt); // Tell OLE we are going away. CoUninitialize(); } return(0); }

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• IBM Keynote: (hardware,software)–>{IBM.java.patterns}

  - by Janice J. Heiss

  On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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• Employee Engagement Q&A with John Brunswick

  - by Kellsey Ruppel

  As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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• Oracle WebCenter at the Enterprise 2.0 Conference

  - by Brian Dirking

  We had a great week at the E20 Conference, presenting in four sessions – Andy MacMillan gave a session titled Today’s Successful Enterprises are Social Enterprises and was on a panel that Tony Byrne moderated; Christian Finn spoke on a panel on Unified Communications Unified Communications + Social Computing = Best of Both Worlds?, Mark Bennett spoke on a panel on The Evolution of Talent Management. The key areas of focus this year were sentiment analysis, adoption and community building, the benefits of failure, and social’s role in process applications. Sentiment analysis. This was focused not on external audiences but more on employee sentiment. Tim Young showed his internal "NikoNiko" project, where employees use smilies to report their current mood. The result was a dashboard that showed the company mood by department. Since the goal is to improve productivity, people can see which departments are running into issues and try and address them. A company might otherwise wait until the end of the quarter financials to find out that there was a problem and product didn’t ship. This is a way to identify issues immediately. Tim is great – he had the crowd laughing as soon as he hit the stage, with his proposed hastag for his session: by making it 138 characters long, people couldn’t say much behind his back. And as I tweeted during his session, I loved his comment that complexity diffuses energy - it sounds like something Sun Tzu would say. Another example of employee sentiment analysis was CubeVibe. Founder and CEO Aaron Aycock, in his 3 minute pitch or die session talked about how engaged employees perform better. It was too bad he got gonged, he was just picking up speed, but CubeVibe did win the vote – congratulations to them. Internal adoption, community building, and involvement. On this topic I spoke to Terri Griffith, and she said there is some good work going on at University of Indiana regarding this, and hinted that she might be blogging about it in the near future. This area holds lots of interest for me. Amongst our customers, - CPAC stands out as an organization that has successfully built a community. So, I wonder - what are the building blocks? A strong leader? A common or unifying purpose? A certain level of engagement? I imagine someone has created an equation that says “for a community to grow at 30% per month, there must be an engagement level x to the square root of y, where x equals current community size, and y equals the expected growth rate, and the result is how many engagements the average user must contribute to maintain that growth.” Does anyone have a framework like that? The net result of everyone’s experience is that there is nothing to do but start early and fail often. Kevin Jones made this the focus of his keynote. He talked about the types of failure and what they mean. And he showed his famous kids at work video: Kevin’s blog also has this post: Social Business Failure #8: Workflow Integration. This is something that we’ve been working on at Oracle. Since so much of business is based in enterprise applications such as ERP and CRM (and since Oracle offers e-Business Suite, Siebel, PeopleSoft, and JD Edwards, as well as Fusion Applications), it makes sense that the social capabilities of Oracle WebCenter is built right into these applications. There are two types of social collaboration – ad-hoc, and exception handling. When you are in a business process and encounter an exception, you immediately look for 1) the document that tells you how to handle it, or 2) the person who can tell you how to handle it. With WebCenter built into these processes, people either search their content management system, or engage in expertise location and conversation. The great thing is, THEY DON’T HAVE TO LEAVE THE APPLICATION TO DO IT. Oracle has built the social capabilities right into the applications and business processes. I don’t think enough folks were able to see that at the event, but I expect that over the next six months folks will become very aware of it. WebCenter also provides the ability to have ad-hoc collaboration, search, and expertise location that folks need when they are innovating or collaborating. We demonstrated Oracle Social Network. It’s built on our Oracle WebCenter product to provide social collaboration inside and outside of your company. When we showed it to people, there were a number of areas that they commented on that were different from the other products being shown at the conference: Screenshots from within the product Many authors working on documents simultaneously Flagging people for follow up Direct ability to call out to people Ability to see presence not just if someone is online, but which conversation they are actively in Great stuff, the conference was full of smart people that that we enjoy spending time with. We’ll keep up in the meantime, but we look forward to seeing you in Boston.

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• Modifying Service URLs with LINQ to Twitter

  - by Joe Mayo

  It’s funny that two posts so close together speak about flexibility with the LINQ to Twitter provider.  There are certain things you know from experience on when to make software more flexible and when to save time.  This is another one of those times when I got lucky and made the right choice up front. I’m talking about the ability to switch URLs. It only makes sense that Twitter should begin versioning their API as it matures.  In fact, most of the entire API has moved to the v1 URL at “https://api.twitter.com/1/”, except for search and trends.  Recently, Twitter introduced the available and local trends, but hung them off the new v1, and left the rest of the trends API on the old URL. To implement this, I muscled my way into the expression tree during CreateRequestProcessor to figure out which trend I was dealing with; perhaps not elegant, but the code is in the right place and that’s what factories are for.  Anyway, the point is that I wouldn’t have to do this kind of stuff (as much fun as it is), if Twitter would have more consistency. Having went to Chirp last week and seeing the evolution of the API, it looks like my wish is coming true.  …now if they would just get their stuff together on the mess they made with geo-location and places… but again, that’s all transparent if your using LINQ to Twitter because I pulled all of that together in a consistent way so that you don’t have to. Normally, when Twitter makes a change, code breaks and I have to scramble to get the fixes in-place.  This time, in the case of a URL change, the adjustment is easy and no-one has to wait for me.  Essentially, all you need to do is change the URL passed to the TwitterContext constructor.  Here’s an example of instantiating a TwitterContext now: using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://search.twitter.com/")) The third parameter constructor is the SearchUrl, which is used for Search and Trend APIs. You probably know what’s coming next; another constructor, but with the SearchUrl parameter set to the new URL as follows: using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://api.twitter.com/1/")) One consequence of setting the URL this way is that you set the URL for both Trends and Search.  Since Search is still using the old URL, this is going to break for Search queries. You could always instantiate a special TwitterContext instance for Search queries, with the old URL set. Alternatively, you can use the TwitterContext’s SearchUrl property. Here’s an example: twitterCtx.SearchUrl = "https://api.twitter.com/1/"; var trends = (from trend in twitterCtx.Trends where trend.Type == TrendType.Daily && trend.Date == DateTime.Now.AddDays(-2).Date select trend) .ToList(); Notice how I set the SearchUrl property just-in-time for the query. This allows you to target the URL for each specific query. Whichever way you prefer to configure the URL, it’s your choice. So, now you know how to set the URL to be used for Trend queries and how to prevent whacking your Search queries. I’ll be updating the Trend API to use same URL as all other APIs soon, so the only API left to use the SearchUrl will be Search, but for the short term, it’s Trends and Search. Until I make this change, you’ll have a viable work-around by setting the URL yourself, as explained above. These were the Search and Trend URLs, but you might be curious about the second parameter of the TwitterContext constructor; that’s the URL for all other APIs (the BaseUrl), except for Trend and Search. Similarly, you can use the TwitterContext’s BaseUrl property to set the BaseUrl. Setting the BaseUrl can be useful when communicating with other services. In addition to Twitter changing URLs, the Twitter API has been adopted by other companies, such as Identi.ca, Tumblr, and  WordPress.  This capability lets you use LINQ to Twitter with any of these services.  This is a testament to the success of the Twitter API and it’s popularity. No doubt we’ll have hills and valleys to traverse as the Twitter API matures, but hopefully there will be enough flexibility in LINQ to Twitter to make these changes as transparent as possible for you. @JoeMayo

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• JavaOne 2012 Sunday Strategy Keynote

  - by Janice J. Heiss

  At the Sunday Strategy Keynote, held at the Masonic Auditorium, Hasan Rizvi, EVP, Middleware and Java Development, stated that the theme for this year's JavaOne is: “Make the future Java”-- meaning that Java continues in its role as the most popular, complete, productive, secure, and innovative development platform. But it also means, he qualified, the process by which we make the future Java -- an open, transparent, collaborative, and community-driven evolution. "Many of you have bet your businesses and your careers on Java, and we have bet our business on Java," he said.Rizvi detailed the three factors they consider critical to the success of Java--technology innovation, community participation, and Oracle's leadership/stewardship. He offered a scorecard in these three realms over the past year--with OS X and Linux ARM support on Java SE, open sourcing of JavaFX by the end of the year, the release of Java Embedded Suite 7.0 middleware platform, and multiple releases on the Java EE side. The JCP process continues, with new JSR activity, and JUGs show a 25% increase in participation since last year. Oracle, meanwhile, continues its commitment to both technology and community development/outreach--with four regional JavaOne conferences last year in various part of the world, as well as the release of Java Magazine, with over 120,000 current subscribers. Georges Saab, VP Development, Java SE, next reviewed features of Java SE 7--the first major revision to the platform under Oracle's stewardship, which has included near-monthly update releases offering hundreds of fixes, performance enhancements, and new features. Saab indicated that developers, ISVs, and hosting providers have all been rapid adopters of the platform. He also noted that Oracle's entire Fusion middleware stack is supported on SE 7. The supported platforms for SE 7 has also increased--from Windows, Linux, and Solaris, to OS X, Linux ARM, and the emerging ARM micro-server market. "In the last year, we've added as many new platforms for Java, as were added in the previous decade," said Saab.Saab also explored the upcoming JDK 8 release--including Project Lambda, Project Nashorn (a modern implementation of JavaScript running on the JVM), and others. He noted that Nashorn functionality had already been used internally in NetBeans 7.3, and announced that they were planning to contribute the implementation to OpenJDK. Nandini Ramani, VP Development, Java Client, ME and Card, discussed the latest news pertaining to JavaFX 2.0--releases on Windows, OS X, and Linux, release of the FX Scene Builder tool, the JavaFX WebView component in NetBeans 7.3, and an OpenJFX project in OpenJDK. Nandini announced, as of Sunday, the availability for download of JavaFX on Linux ARM (developer preview), as well as Scene Builder on Linux. She noted that for next year's JDK 8 release, JavaFX will offer 3D, as well as third-party component integration. Avinder Brar, Senior Software Engineer, Navis, and Dierk König, Canoo Fellow, next took the stage and demonstrated all that JavaFX offers, with a feature-rich, animation-rich, real-time cargo management application that employs Canoo's just open-sourced Dolphin technology.Saab also explored Java SE 9 and beyond--Jigsaw modularity, Penrose Project for interoperability with OSGi, improved multi-tenancy for Java in the cloud, and Project Sumatra. Phil Rogers, HSA Foundation President and AMD Corporate Fellow, explored heterogeneous computing platforms that combine the CPU and the parallel processor of the GPU into a single piece of silicon and shared memory—a hardware technology driven by such advanced functionalities as HD video, face recognition, and cloud workloads. Project Sumatra is an OpenJDK project targeted at bringing Java to such heterogeneous platforms--with hardware and software experts working together to modify the JVM for these advanced applications and platforms.Ramani next discussed the latest with Java in the embedded space--"the Internet of things" and M2M--declaring this to be "the next IT revolution," with Java as the ideal technology for the ecosystem. Last week, Oracle released Java ME Embedded 3.2 (for micro-contollers and low-power devices), and Java Embedded Suite 7.0 (a middleware stack based on Java SE 7). Axel Hansmann, VP Strategy and Marketing, Cinterion, explored his company's use of Java in M2M, and their new release of EHS5, the world's smallest 3G-capable M2M module, running Java ME Embedded. Hansmaan explained that Java offers them the ability to create a "simple to use, scalable, coherent, end-to-end layer" for such diverse edge devices.Marc Brule, Chief Financial Office, Royal Canadian Mint, also explored the fascinating use-case of JavaCard in his country's MintChip e-cash technology--deployable on smartphones, USB device, computer, tablet, or cloud. In parting, Ramani encouraged developers to download the latest releases of Java Embedded, and try them out.Cameron Purdy, VP, Fusion Middleware Development and Java EE, summarized the latest developments and announcements in the Enterprise space--greater developer productivity in Java EE6 (with more on the way in EE 7), portability between platforms, vendors, and even cloud-to-cloud portability. The earliest version of the Java EE 7 SDK is now available for download--in GlassFish 4--with WebSocket support, better JSON support, and more. The final release is scheduled for April of 2013. Nicole Otto, Senior Director, Consumer Digital Technology, Nike, explored her company's Java technology driven enterprise ecosystem for all things sports, including the NikeFuel accelerometer wrist band. Looking beyond Java EE 7, Purdy mentioned NoSQL database functionality for EE 8, the concurrency utilities (possibly in EE 7), some of the Avatar projects in EE 7, some in EE 8, multi-tenancy for the cloud, supporting SaaS applications, and more.Rizvi ended by introducing Dr. Robert Ballard, oceanographer and National Geographic Explorer in Residence--part of Oracle's philanthropic relationship with the National Geographic Society to fund K-12 education around ocean science and conservation. Ballard is best known for having discovered the wreckage of the Titanic. He offered a fascinating video and overview of the cutting edge technology used in such deep-sea explorations, noting that in his early days, high-bandwidth exploration meant that you’d go down in a submarine and "stick your face up against the window." Now, it's a remotely operated, technology telepresence--"I think of my Hercules vehicle as my equivalent of a Na'vi. When I go beneath the sea, I actually send my spirit." Using high bandwidth satellite links, such amazing explorations can now occur via smartphone, laptop, or whatever platform. Ballard’s team regularly offers live feeds and programming out to schools and the world, spanning 188 countries--with embedding educators as part of the expeditions. It's technology at its finest, inspiring the next-generation of scientists and explorers!

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• Customer Engagement: Are Your Customers Engaged With Your Brands?

  - by Michael Snow

  Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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• #OOW 2012 @PARIS...talking Oracle and Clouds, and Optimized Datacenter

  - by Eric Bezille

  For those of you who want to get most out of Oracle technologies to evolve your IT to the Next Wave, I encourage you to register to the up coming Oracle Optimized Datacenter event that will take place in Paris on November 28th. You will get the opportunity to exchange with Oracle experts and customers having successfully evolve their IT by leveraging Oracle technologies. You will also get the latest news on some of the Oracle systems announcements made during OOW 2012. During this event we will make an update about Oracle and Clouds, from private to public and hybrid models. So in preparing this session, I thought it was a good start to make a status of Cloud Computing in France, and CIO requirements in particular. Starting in 2009 with the first Cloud Camp in Paris, the market has evolved, but the basics are still the same : think hybrid. From Traditional IT to Clouds One size doesn't fit all, and for big companies having already an IT in place, there will be parts eligible to external (public) cloud, and parts that would be required to stay inside the firewalls, so ability to integrate both side is key.  None the less, one of the major impact of Cloud Computing trend on IT, reported by Forrester, is the pressure it makes on CIO to evolve towards the same model that end-users are now used to in their day to day life, where self-service and flexibility are paramount. This is what is driving IT to transform itself toward "a Global Service Provider", or for some as "IT "is" the Business" (see : Gartner Identifies Four Futures for IT and CIO), and for both models toward a Private Cloud Service Provider. In this journey, there is still a big difference between most of existing external Cloud and a firm IT : the number of applications that a CIO has to manage. Most cloud providers today are overly specialized, but at the end of the day, there are really few business processes that rely on only one application. So CIOs has to combine everything together external and internal. And for the internal parts that they will have to make them evolve to a Private Cloud, the scope can be very large. This will often require CIOs to evolve from their traditional approach to more disruptive ones, the time has come to introduce new standards and processes, if they want to succeed. So let's have a look at the different Cloud models, what type of users they are addressing, what value they bring and most importantly what needs to be done by the  Cloud Provider, and what is left over to the user. IaaS, PaaS, SaaS : what's provided and what needs to be done First of all the Cloud Provider will have to provide all the infrastructure needed to deliver the service. And the more value IT will want to provide, the more IT will have to deliver and integrate : from disks to applications. As we can see in the above picture, providing pure IaaS, left a lot to cover for the end-user, that’s why the end-user targeted by this Cloud Service is IT people. If you want to bring more value to developers, you need to provide to them a development platform ready to use, which is what PaaS is standing for, by providing not only the processors power, storage and OS, but also the Database and Middleware platform. SaaS being the last mile of the Cloud, providing an application ready to use by business users, the remaining part for the end-users being configuring and specifying the application for their specific usage. In addition to that, there are common challenges encompassing all type of Cloud Services : Security : covering all aspect, not only of users management but also data flows and data privacy Charge back : measuring what is used and by whom Application management : providing capabilities not only to deploy, but also to upgrade, from OS for IaaS, Database, and Middleware for PaaS, to a full Business Application for SaaS. Scalability : ability to evolve ALL the components of the Cloud Provider stack as needed Availability : ability to cover “always on” requirements Efficiency : providing a infrastructure that leverage shared resources in an efficient way and still comply to SLA (performances, availability, scalability, and ability to evolve) Automation : providing the orchestration of ALL the components in all service life-cycle (deployment, growth & shrink (elasticity), upgrades,...) Management : providing monitoring, configuring and self-service up to the end-users Oracle Strategy and Clouds For CIOs to succeed in their Private Cloud implementation, means that they encompass all those aspects for each component life-cycle that they selected to build their Cloud. That’s where a multi-vendors layered approach comes short in terms of efficiency. That’s the reason why Oracle focus on taking care of all those aspects directly at Engineering level, to truly provide efficient Cloud Services solutions for IaaS, PaaS and SaaS. We are going as far as embedding software functions in hardware (storage, processor level,...) to ensure the best SLA with the highest efficiency. The beauty of it, as we rely on standards, is that the Oracle components that you are running today in-house, are exactly the same that we are using to build Clouds, bringing you flexibility, reversibility and fast path to adoption. With Oracle Engineered Systems (Exadata, Exalogic & SPARC SuperCluster, more specifically, when talking about Cloud), we are delivering all those components hardware and software already engineered together at Oracle factory, with a single pane of glace for the management of ALL the components through Oracle Enterprise Manager, and with high-availability, scalability and ability to evolve by design. To give you a feeling of what does that bring in terms just of implementation project timeline, for example with Oracle SPARC SuperCluster, we have a consistent track of record to have the system plug into existing Datacenter and ready in a week. This includes Oracle Database, OS, virtualization, Database Storage (Exadata Storage Cells in this case), Application Storage, and all network configuration. This strategy enable CIOs to very quickly build Cloud Services, taking out not only the complexity of integrating everything together but also taking out the automation and evolution complexity and cost. I invite you to discuss all those aspect in regards of your particular context face2face on November 28th.

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• Where would a spam bot be located?

  - by Tim

  I have a hosted website using a free hosting service, I received an email this afternoon saying that I have been suspended because my account has been compromised. Basically, someone is using my email account to mass send spam. I've changed all the passwords and everything but when my Gmail pulls the emails from the host it's still downloading loads of spam messages that show like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] SMTP error from remote mail server after end of data: host 198.91.80.251 [198.91.80.251]: 554 5.6.0 id=23634-03 - Rejected by MTA on relaying, from MTA([127.0.0.1]:10030): 554 Error: This email address has lost rights to send email from the system ------ This is a copy of the message, including all the headers. ------ Return-path: <[email protected]> Received: from keenesystems.com ([66.135.33.211]:2370 helo=server211) by absolut.x10hosting.com with esmtpsa (TLSv1:RC4-MD5:128) (Exim 4.77) (envelope-from <[email protected]>) id 1TGwSW-002hHe-Lc for [email protected]; Wed, 26 Sep 2012 13:35:44 -0500 MIME-Version: 1.0 Date: Wed, 26 Sep 2012 13:35:43 -0500 X-Priority: 3 (Normal) X-Mailer: Ximian Evolution 3.9.9 (8.5.3-6) Subject: New staff members wanted at Auction It Online From: [email protected] Reply-To: [email protected] To: "Nadia Monti" <[email protected]> Content-Type: text/plain Content-Transfer-Encoding: quoted-printable Message-ID: <OUTLOOK-IDM-9aed7054-6a3e-e1a4-1d5c-3e73377652a6@server211> Date : 26 September 2012=0ATime : 13:35=0ASender : Dennise Halcomb Head = Office Manager of RJ Auction Drop-Off Int.=0A=0ANice to meet you Nadia M= onti=0A=0ARJ ADO Ltd., a USA based company, offers a significant amount = of goods worldwide for our customers on eBay and other auction venues. = Our company's main target is to provide a suitable and cost-effective se= rvice for any person, company or fundraising company. The main purpose o= f the administrative assistant / sales support representative is to cont= ribute to the sales force and add convenience to our cost-effective serv= ice dedicated to individuals, businesses, and organizations worldwide. O= ur HR department obtained your resume from one of the various job-orient= ed websites just to offer you this post.=0A=0AWorking Schedule: This is = a part time and home-based offer. You won't need to spend more than 3 ho= urs each day. Your =0Aschedule will be flexible.=0A=0ASalary: At the end= of the trial period (it lasts for 1 month) you will be paid 1,800 EUR. = With the average volume of clients your overall income will raise up to = 3,000 EUR per month. After the trial period is over your base salary wil= l grow up to 2,500 EUR per month, so you will earn 5% commission from th= e transactions completed.=0A=0AWhere?: Italy Wide. As it is a stay at ho= me position all the communication will be carried out via email and via = phone.=0A=0ARequirements: Access to the internet during the workday and = basic microsoft office skills are needed. Basic knowledge of English is = required (most of the contacts will be in English).=0A=0ACosts and Fees:= There are NO costs at any time for our employees. All fees related to t= his position are covered by the RJ ADO Co. Ltd..=0A=0AFurther Hiring Pro= cess: If you are interested in position we offer, please reply to this e= mail and send us the copy of your resume for verification.=0A=0AAfter re= viewing all of the received applications we will reply to successful app= licants only. Then we'll offer to these successful applicants a position= within our firm on a trial period basis for one month beginning from th= e date you sign a trial agreement. During this trial period you will rec= eive full guidance and support. Employees on a one monthly trial period = are evaluated at least one week prior to the end of their trial. During = the trial, your supervisor can recommend termination. At the end of the = trial period, the supervisor can offer continued employment, extension o= f trial period, or termination. After the trial period you may ask for m= ore hours or continue full-time.=0A=0AIf you are interested in this posi= tion, just reply to this email and send any questions you have and the c= opy of your resume for verification.=0A=0AThank You,=0AHR-Manager of RJ = ADO Co. Ltd.=0A=0APermission Settings=0AYou have been referred to RJ Auc= tion Drop-Off If you feel you received this email in error or do not wis= h to receive future messages, please reply to this message with "remove"= in the subject field. We will immediately update our database according= ly. =0AWe apologize for any inconvenience caused.=0A=0ARJ Auction Drop-O= ff Co. Ltd. I'm not aware of how this has happened. I'm not sure how anyone could have got hold of my password. It's a simple wordpress install, at some point recently my host went down and there was a fresh install of wordpress with default admin accounts, I have a feeling it could be something to do with this. My question is, even though I've changed all my passwords it's all still happening, is there annywhere in paticular this script would be stored on my host. I really can't deal with having my hosting account suspended and my email account sending all this spam.

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• Keep a programming language backwards compatible vs. fixing its flaws

  - by Radu Murzea

  First, some context (stuff that most of you know anyway): Every popular programming language has a clear evolution, most of the time marked by its version: you have Java 5, 6, 7 etc., PHP 5.1, 5.2, 5.3 etc. Releasing a new version makes new APIs available, fixes bugs, adds new features, new frameworks etc. So all in all: it's good. But what about the language's (or platform's) problems? If and when there's something wrong in a language, developers either avoid it (if they can) or they learn to live with it. Now, the developers of those languages get a lot of feedback from the programmers that use them. So it kind of makes sense that, as time (and version numbers) goes by, the problems in those languages will slowly but surely go away. Well, not really. Why? Backwards compatibility, that's why. But why is this so? Read below for a more concrete situation. The best way I can explain my question is to use PHP as an example: PHP is loved thousands of people and hated by just as many thousands. All languages have flaws, but apparently PHP is special. Check out this blog post. It has a very long list of so called flaws in PHP. Now, I'm not a PHP developer (not yet), but I read through all of it and I'm sure that a big chunk of that list are indeed real issues. (Not all of it, since it's potentially subjective). Now, if I was one of the guys who actively develops PHP, I would surely want to fix those problems, one by one. However, if I do that, then code that relies on a particular behaviour of the language will break if it runs on the new version. Summing it up in 2 words: backwards compatibility. What I don't understand is: why should I keep PHP backwards compatible? If I release PHP version 8 with all those problems fixed, can't I just put a big warning on it saying: "Don't run old code on this version !"? There is a thing called deprecation. We had it for years and it works. In the context of PHP: look at how these days people actively discourage the use of the mysql_* functions (and instead recommend mysqli_* and PDO). Deprecation works. We can use it. We should use it. If it works for functions, why shouldn't it work for entire languages? Let's say I (the developer of PHP) do this: Launch a new version of PHP (let's say 8) with all of those flaws fixed New projects will start using that version, since it's much better, clearer, more secure etc. However, in order not to abandon older versions of PHP, I keep releasing updates to it, fixing security issues, bugs etc. This makes sense for reasons that I'm not listing here. It's common practice: look for example at how Oracle kept updating version 5.1.x of MySQL, even though it mostly focused on version 5.5.x. After about 3 or 4 years, I stop updating old versions of PHP and leave them to die. This is fine, since in those 3 or 4 years, most projects will have switched to PHP 8 anyway. My question is: Do all these steps make sense? Would it be so hard to do? If it can be done, then why isn't it done? Yes, the downside is that you break backwards compatibility. But isn't that a price worth paying ? As an upside, in 3 or 4 years you'll have a language that has 90 % of its problems fixed.... a language much more pleasant to work with. Its name will ensure its popularity. EDIT: OK, so I didn't expressed myself correctly when I said that in 3 or 4 years people will move to the hypothetical PHP 8. What I meant was: in 3 or 4 years, people will use PHP 8 if they start a new project.

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• Rebuilding CoasterBuzz, Part IV: Dependency injection, it's what's for breakfast

  - by Jeff

  (Repost from my personal blog.) This is another post in a series about rebuilding one of my Web sites, which has been around for 12 years. I hope to relaunch soon. More: Part I: Evolution, and death to WCF Part II: Hot data objects Part III: The architecture using the "Web stack of love" If anything generally good for the craft has come out of the rise of ASP.NET MVC, it's that people are more likely to use dependency injection, and loosely couple the pieces parts of their applications. A lot of the emphasis on coding this way has been to facilitate unit testing, and that's awesome. Unit testing makes me feel a lot less like a hack, and a lot more confident in what I'm doing. Dependency injection is pretty straight forward. It says, "Given an instance of this class, I need instances of other classes, defined not by their concrete implementations, but their interfaces." Probably the first place a developer exercises this in when having a class talk to some kind of data repository. For a very simple example, pretend the FooService has to get some Foo. It looks like this: public class FooService {    public FooService(IFooRepository fooRepo)    {       _fooRepo = fooRepo;    }    private readonly IFooRepository _fooRepo;    public Foo GetMeFoo()    {       return _fooRepo.FooFromDatabase();    } } When we need the FooService, we ask the dependency container to get it for us. It says, "You'll need an IFooRepository in that, so let me see what that's mapped to, and put it in there for you." Why is this good for you? It's good because your FooService doesn't know or care about how you get some foo. You can stub out what the methods and properties on a fake IFooRepository might return, and test just the FooService. I don't want to get too far into unit testing, but it's the most commonly cited reason to use DI containers in MVC. What I wanted to mention is how there's another benefit in a project like mine, where I have to glue together a bunch of stuff. For example, when I have someone sign up for a new account on CoasterBuzz, I'm actually using POP Forums' new account mailer, which composes a bunch of text that includes a link to verify your account. The thing is, I want to use custom text and some other logic that's specific to CoasterBuzz. To accomplish this, I make a new class that inherits from the forum's NewAccountMailer, and override some stuff. Easy enough. Then I use Ninject, the DI container I'm using, to unbind the forum's implementation, and substitute my own. Ninject uses something called a NinjectModule to bind interfaces to concrete implementations. The forum has its own module, and then the CoasterBuzz module is loaded second. The CB module has two lines of code to swap out the mailer implementation: Unbind<PopForums.Email.INewAccountMailer>(); Bind<PopForums.Email.INewAccountMailer>().To<CbNewAccountMailer>(); Piece of cake! Now, when code asks the DI container for an INewAccountMailer, it gets my custom implementation instead. This is a lot easier to deal with than some of the alternatives. I could do some copy-paste, but then I'm not using well-tested code from the forum. I could write stuff from scratch, but then I'm throwing away a bunch of logic I've already written (in this case, stuff around e-mail, e-mail settings, mail delivery failures). There are other places where the DI container comes in handy. For example, CoasterBuzz does a number of custom things with user profiles, and special content for paid members. It uses the forum as the core piece to managing users, so I can ask the container to get me instances of classes that do user lookups, for example, and have zero care about how the forum handles database calls, configuration, etc. What a great world to live in, compared to ten years ago. Sure, the primary interest in DI is around the "separation of concerns" and facilitating unit testing, but as your library grows and you use more open source, it starts to be the glue that pulls everything together.

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• Rebuilding CoasterBuzz, Part II: Hot data objects

  - by Jeff

  This is the second post, originally from my personal blog, in a series about rebuilding one of my Web sites, which has been around for 12 years. More: Part I: Evolution, and death to WCF After the rush to get moving on stuff, I temporarily lost interest. I went almost two weeks without touching the project, in part because the next thing on my backlog was doing up a bunch of administrative pages. So boring. Unfortunately, because most of the site's content is user-generated, you need some facilities for editing data. CoasterBuzz has a database full of amusement parks and roller coasters. The entities enjoy the relationships that you would expect, though they're further defined by "instances" of a coaster, to define one that has moved between parks as one, with different names and operational dates. And of course, there are pictures and news items, too. It's not horribly complex, except when you have to account for a name change and display just the newest name. In all previous versions, data access was straight SQL. As so much of the old code was rooted in 2003, with some changes in 2008, there wasn't much in the way of ORM frameworks going on then. Let me rephrase that, I mostly wasn't interested in ORM's. Since that time, I used a little LINQ to SQL in some projects, and a whole bunch of nHibernate while at Microsoft. Through all of that experience, I have to admit that these frameworks are often a bigger pain in the ass than not. They're great for basic crud operations, but when you start having all kinds of exotic relationships, they get difficult, and generate all kinds of weird SQL under the covers. The black box can quickly turn into a black hole. Sometimes you end up having to build all kinds of new expertise to do things "right" with a framework. Still, despite my reservations, I used the newer version of Entity Framework, with the "code first" modeling, in a science project and I really liked it. Since it's just a right-click away with NuGet, I figured I'd give it a shot here. My initial effort was spent defining the context class, which requires a bit of work because I deviate quite a bit from the conventions that EF uses, starting with table names. Then throw some partial querying of certain tables (where you'll find image data), and you're splitting tables across several objects (navigation properties). I won't go into the details, because these are all things that are well documented around the Internet, but there was a minor learning curve there. The basics of reading data using EF are fantastic. For example, a roller coaster object has a park associated with it, as well as a number of instances (if it was ever relocated), and there also might be a big banner image for it. This is stupid easy to use because it takes one line of code in your repository class, and by the time you pass it to the view, you have a rich object graph that has everything you need to display stuff. Likewise, editing simple data is also, well, simple. For this goodness, thank the ASP.NET MVC framework. The UpdateModel() method on the controllers is very elegant. Remember the old days of assigning all kinds of properties to objects in your Webforms code-behind? What a time consuming mess that used to be. Even if you're not using an ORM tool, having hydrated objects come off the wire is such a time saver. Not everything is easy, though. When you have to persist a complex graph of objects, particularly if they were composed in the user interface with all kinds of AJAX elements and list boxes, it's not just a simple matter of submitting the form. There were a few instances where I ended up going back to "old-fashioned" SQL just in the interest of time. It's not that I couldn't do what I needed with EF, it's just that the efficiency, both my own and that of the generated SQL, wasn't good. Since EF context objects expose a database connection object, you can use that to do the old school ADO.NET stuff you've done for a decade. Using various extension methods from POP Forums' data project, it was a breeze. You just have to stick to your decision, in this case. When you start messing with SQL directly, you can't go back in the same code to messing with entities because EF doesn't know what you're changing. Not really a big deal. There are a number of take-aways from using EF. The first is that you write a lot less code, which has always been a desired outcome of ORM's. The other lesson, and I particularly learned this the hard way working on the MSDN forums back in the day, is that trying to retrofit an ORM framework into an existing schema isn't fun at all. The CoasterBuzz database isn't bad, but there are design decisions I'd make differently if I were starting from scratch. Now that I have some of this stuff done, I feel like I can start to move on to the more interesting things on the backlog. There's a lot to do, but at least it's fun stuff, and not more forms that will be used infrequently.

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• Windows 8 for productivity?

  - by Charles Young

  At long last I’ve started using Windows 8.  I boot from a VHD on which I have installed Office, Visio, Visual Studio, SQL Server, etc.  For a week, now, I’ve been happily writing code and documents and using Visio and PowerPoint.  I am, very much, a ‘productivity’ user rather than a content consumer.   I spend my days flitting between countless windows and browser tabs displayed across dual monitors.  I need to access a lot of different functionality and information in as fluid a fashion as possible. With that in mind, and like so many others, I was worried about Windows 8.  The Metro interface is primarily about content consumption on touch-enabled screens, and not really geared for people like me sitting in front of an 8-core non-touch laptop and an additional Samsung monitor.  I still use a mouse, not my finger.  And I create more than I consume. Clearly, Windows 8 won’t be viable for people like me unless Metro keeps out of my hair when using productivity and development tools.  With this in mind, I had long expected Microsoft to provide some mechanism for switching Metro off.  There was a registry hack in last year’s Developer Preview, but this capability has been removed.   That’s brave.  So, how have things worked out so far? Well, I am really quite surprised.  When I played with the Developer Preview last year, it was clear that Metro was unfinished and didn’t play well enough with the desktop.  Obviously I expected things to improve, but the context switching from desktop to full-screen seemed a heavy burden to place on users.  That sense of abrupt change hasn’t entirely gone away (how could it), but after a few days, I can’t say that I find it burdensome or irritating.   I’ve got used very quickly to ‘gesturing’ with my mouse at the bottom or top right corners of the screen to move between applications, using the Windows key to toggle the Start screen and generally finding my way around.   I am surprised at how effective the Start screen is, given the rather basic grouping features it provides.  Of course, I had to take control of it and sort things the way I want.  If anything, though, the Start screen provides a better navigation and application launcher tool than the old Start menu. What I didn’t expect was the way that Metro enhances the productivity story.  As I write this, I’ve got my desktop open with a maximised Word window.  However, the desktop extends only across about 85% of the width of my screen.  On the left hand side, I have a column that displays the new Metro email client.  This is currently showing me a list of emails for my main work account.  I can flip easily between different accounts and read my email within that same column.  As I work on documents, I want to be able to monitor my inbox with a quick glance. The desktop, of course, has its own snap feature.  I could run the desktop full screen and bring up Outlook and Word side by side.  However, this doesn’t begin to approach the convenience of snapping the Metro email client.  Consider that when I snap a window on the desktop, it initially takes up 50% of the screen.  Outlook doesn’t really know anything about snap, and doesn’t adjust to make effective use of the limited screen estate.  Even at 50% screen width, it is difficult to use, so forget about trying to use it in a Metro fashion. In any case, I am left with the prospect of having to manually adjust everything to view my email effectively alongside Word.  Worse, there is nothing stopping another window from overlapping and obscuring my email.  It becomes a struggle to keep sight of email as it arrives.  Of course, there is always ‘toast’ to notify me when things arrive, but if Outlook is obscured, this just feels intrusive. The beauty of the Metro snap feature is that my email reader now exists outside of my desktop.   The Metro app has been crafted to work well in the fixed width column as well as in full-screen.  It cannot be obscured by overlapping windows.  I still get notifications if I wish.  More importantly, it is clear that careful attention has been given to how things work when moving between applications when ‘snapped’.  If I decide, say to flick over to the Metro newsreader to catch up with current affairs, my desktop, rather than my email client, obligingly makes way for the reader.  With a simple gesture and click, or alternatively by pressing Windows-Tab, my desktop reappears. Another pleasant surprise is the way Windows 8 handles dual monitors.  It’s not just the fact that both screens now display the desktop task bar.  It’s that I can so easily move between Metro and the desktop on either screen.  I can only have Metro on one screen at a time which makes entire sense given the ‘full-screen’ nature of Metro apps.  Using dual monitors feels smoother and easier than previous versions of Windows. Overall then, I’m enjoying the Windows 8 improvements.  Strangely, for all the hype (“Windows reimagined”, etc.), my perception as a ‘productivity’ user is more one of evolution than revolution.  It all feels very familiar, but just better.

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• How to actually use Swing Application Framework?

  - by Joonas Pulakka

  Hello, I'd like to learn how to effectively use Swing Application Framework. Most of the the examples I've found are blog entries that just explain how to great it is to extend SingleFrameApplication and override its startup method, but that's about it. Sun's article is almost two years old, as is the project's own introduction, and there has apparently been some evolution since then. Are there any recent and thorough tutorials/HOWTOs available anywhere? There is JavaDoc of course, but it's hard to get the big picture from there. Any pointers are appreciated. Update: I realized that there's a mailing list archive at the project's site. While somewhat clumsy (compared to StackOverflow ;) it seems to be quite active. Still it's a pity that there are no real tutorials anywhere. The information is scattered here and there. Update 2: Let me clarify - I'm not having trouble using Swing (the widget toolkit) itself, I'm talking about its Application Framework, which is supposed to ease things like application lifecycle (startup, exit and whatever happens between them), action management etc. - that is, things that most Swing applications will need. It's cool to get such framework to be standard part of Java. The only problem is to learn how it's intended to be used. Update 3: For the interested, there was just some discussion at the project's forum regarding the current state and future of JSR 296. Shortly: the current version 1.03 is considered to be quite usable, but the API is not stable and it will change to the final version in Java 7. The package name will also change so Java 7 will not break current applications made on SAF. Update 4: Karsten Lentzsch stated at the above mentioned forum: "I doubt that it can be included in Java 7; and I'll vote against it.". I would rather not question the sincerity of this great guru, and it's certainly wise not to let anything flawed to slip into the core JDK, but frankly it's a strange situation - he is the author of JGoodies Swing Suite which is partly a commercial competitor of JSR 296, and he is sitting in the committee that will decide whether this JSR will be included to standard Java. It was the same thing with JSR 295 Beans Binding which I wrote about earlier. Given the current state of SAF, I think the best solution is to wrap the current implementation into a "homebrew" framework, which can then accommodate possible changes to the existing API.

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• FACING ERROR WHILE CALLING AXIS2 WEB SERVICE ...

  - by darshanv

  Hello , I am new to axis ,I have created a web servcie with couple of methods using axis2 and deployed it on tomcat.And am calling that web service from my android program with the help of ksoap.But wen i call a method which doesn't take any parameter am gettin fine reply from web service which i can able to see on my screen,But wen i call anothr method which takes a string argument am getting namespace exception on server WEB SERVICE CODE IS ..... package Guru; public class DarshanSays { public String getMsg(String h) { return h+" ..the power of change is eVolution..."; } public String getEmpty(String d)throws Exception { return "empty string from tomcattttttttttt"; } } //AND program is String soap_action="http://Guru/getEmpty"; String method_nm="getEmpty"; String nmspc="http://Guru/"; String url7="//192.168.10.182:8080/axis2/services/Friday";//http: SoapObject request = new SoapObject(url7,method_nm); /*sending method parameters with SoapObject */ request.newInstance(); request.addProperty("h","darshan.....");//sending a parameter to a method SoapSerializationEnvelope envelope = new SoapSerializationEnvelope(SoapEnvelope.VER11); envelope.bodyOut=request; envelope.dotNet = true; envelope.encodingStyle = SoapSerializationEnvelope.XSD; Log.d("Step","3"); envelope.dotNet=true; /*setting outputsoap object sending request */ envelope.setOutputSoapObject(request); /*HttpTransportSE object creating sending it url */ androidHttpTransport = new HttpTransportSE(url7); //androidHttpTransport.setXmlVersionTag(""); Log.d("Step","4"); try{ androidHttpTransport.debug=true; androidHttpTransport.call(nmspc,envelope); } catch(Exception e) { Log.d("Transportcall",""+e); alert=new AlertDialog.Builder(this); alert.setMessage(""+e); alert.show(); } //exception is throw. Log.d("Step","5"); try { Log.d("giving...","resp"); SoapPrimitive sp=(SoapPrimitive)envelope.getResponse(); String hh=sp.toString(); Log.d("reply from web ser",".."+hh.toString()); //and erorr msg is SoapFault - faultcode:'soapenv:Server' faultstring: 'namespace mismatch require http://Guru found 192.168.10.182:8080/axis2/services/Friday' faultactor: 'null' detail: org.kxml2.kdom.Node@43d31390 ERROR IS coming only when am calling parameterized method. I am facing this issue only when am giving a call to parameterized method. Please Help.. thanks Darshan V

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• unmet dependencies in Ubuntu 12.04

  - by lee.O

  I tried today to install a dvb-card on my Ubuntu 12.04 (Linux blauhai-linux 3.2.0-25-generic #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux ). The installation failed with an error. After that, i tried to install python (it was already installed but i got this error): linux:~$ sudo apt-get install git Reading package lists... Done Building dependency tree Reading state information... Done git is already the newest version. You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: python-glade2:i386 : Depends: python:i386 (< 2.5) but it is not going to be installed Depends: python-support:i386 (= 0.3.4) but it is not installable Depends: python:i386 (= 2.4) but it is not going to be installed Depends: libglade2-0:i386 (= 1:2.5.1) but it is not going to be installed Depends: python-gtk2:i386 (= 2.8.6-8) but it is not going to be installed python-numeric:i386 : Depends: python:i386 (< 2.5) but it is not going to be installed Depends: python:i386 (= 2.3) but it is not going to be installed Depends: python-central:i386 (= 0.5.7) but it is not installable E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). well, i can read and tried the proposed command, but then i get this: linux:~$ sudo apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: libopenal1:i386 libsdl-ttf2.0-0:i386 libkrb5-3:i386 libgconf-2-4:i386 libsm-dev libatk1.0-0:i386 libk5crypto3:i386 libstdc++5:i386 libqt4-declarative:i386 libxcomposite1:i386 libice-dev libgail18:i386 libldap-2.4-2:i386 libao-common libv4l-0:i386 liblcms1:i386 libqt4-qt3support:i386 libroken18-heimdal:i386 libunistring0:i386 libcupsimage2:i386 libgphoto2-port0:i386 libidn11:i386 libnss3:i386 libcaca0:i386 gtk2-engines:i386 libgudev-1.0-0:i386 libjpeg-turbo8:i386 libpthread-stubs0 libcairo-gobject2:i386 libavc1394-0:i386 libjpeg8:i386 libotr2 libaio1:i386 libsane:i386 odbcinst1debian2 odbcinst1debian2:i386 libqt4-test:i386 libqt4-script:i386 libqt4-designer:i386 libsdl-mixer1.2:i386 libqt4-network:i386 libqt4-dbus:i386 libcap2:i386 libproxy1:i386 ibus-gtk:i386 libdbus-glib-1-2:i386 libtdb1:i386 libasn1-8-heimdal:i386 libspeex1:i386 libxslt1.1:i386 libgomp1:i386 libcapi20-3:i386 libibus-1.0-0:i386 libcairo2:i386 libgnutls26:i386 libopenal-data odbcinst libgssapi3-heimdal:i386 libcanberra0:i386 libtasn1-3:i386 libfreetype6:i386 x11proto-kb-dev gtk2-engines-murrine:i386 libwavpack1:i386 libqt4-opengl:i386 libsoup-gnome2.4-1:i386 libv4lconvert0:i386 gstreamer0.10-plugins-good:i386 libc6-i386 lib32gcc1 libqt4-xmlpatterns:i386 librsvg2-common:i386 libdatrie1:i386 xtrans-dev libavahi-common-data:i386 libiec61883-0:i386 lib32asound2 libgdk-pixbuf2.0-0:i386 libsdl-image1.2:i386 libp11-kit0:i386 x11proto-input-dev libwind0-heimdal:i386 libpixman-1-0:i386 libsdl1.2debian:i386 libxaw7:i386 libgdbm3:i386 libcups2:i386 libcurl3:i386 libqtcore4:i386 libxinerama1:i386 libesd0:i386 libmikmod2:i386 libkrb5support0:i386 libxft2:i386 libxt-dev libcroco3:i386 libpulse-mainloop-glib0:i386 libice6:i386 libaa1:i386 libieee1284-3:i386 libgcrypt11:i386 libthai0:i386 libao4:i386 libkeyutils1:i386 libxmu6:i386 libcanberra-gtk0:i386 libvorbisfile3:i386 libqt4-sql:i386 esound-common libxpm4:i386 libqt4-svg:i386 libusb-0.1-4:i386 libgail-common:i386 libxrender1:i386 libhcrypto4-heimdal:i386 libraw1394-11:i386 libnspr4:i386 libshout3:i386 libdv4:i386 libhx509-5-heimdal:i386 libxau-dev libqt4-xml:i386 gstreamer0.10-x:i386 libgettextpo0:i386 libxss1:i386 libgd2-xpm:i386 libheimbase1-heimdal:i386 libtiff4:i386 libsdl-net1.2:i386 libjasper1:i386 libgnome-keyring0:i386 libxtst6:i386 gtk2-engines-pixbuf:i386 libqtgui4:i386 libtag1c2a:i386 librsvg2-2:i386 libavahi-client3:i386 libssl0.9.8:i386 libmpg123-0:i386 libmad0:i386 libsasl2-2:i386 xorg-sgml-doctools libgsoap1 gtk2-engines-oxygen:i386 libfontconfig1:i386 xaw3dg:i386 libpango1.0-0:i386 libsm6:i386 libx11-dev libheimntlm0-heimdal:i386 libpulsedsp:i386 lib32stdc++6 libx11-doc libqt4-sql-mysql:i386 libxcb-render0:i386 libodbc1:i386 libexif12:i386 libqt4-scripttools:i386 librtmp0:i386 libgssapi-krb5-2:i386 libxi6:i386 libqtwebkit4:i386 libxcb1-dev libxp6:i386 libaudio2:i386 libxcursor1:i386 libxcb-shm0:i386 libxt6:i386 libxv1:i386 libsasl2-modules:i386 libavahi-common3:i386 libxrandr2:i386 x11proto-core-dev libsqlite3-0:i386 libmng1:i386 libgtk2.0-0:i386 libxdmcp-dev libpthread-stubs0-dev libltdl7:i386 libkrb5-26-heimdal:i386 libssl1.0.0:i386 glib-networking:i386 libgpg-error0:i386 libsoup2.4-1:i386 libgphoto2-2:i386 libtag1-vanilla:i386 libaudiofile1:i386 libglade2-0:i386 Use 'apt-get autoremove' to remove them. The following extra packages will be installed: default-jre default-jre-headless icedtea-6-jre-cacao icedtea-6-jre-jamvm icedtea-netx icedtea-netx-common libglade2-0:i386 libpython3.2 openjdk-6-jre openjdk-6-jre-headless openjdk-6-jre-lib python3 python3-minimal python3-uno python3.2 python3.2-minimal Suggested packages: icedtea-plugin sun-java6-fonts fonts-ipafont-gothic fonts-ipafont-mincho ttf-telugu-fonts ttf-oriya-fonts ttf-kannada-fonts ttf-bengali-fonts python3-doc python3-tk python3.2-doc binfmt-support The following packages will be REMOVED: activity-log-manager-control-center aisleriot alacarte apparmor apport apport-gtk apt-xapian-index aptdaemon apturl apturl-common bluez bluez-alsa bluez-alsa:i386 bluez-gstreamer checkbox checkbox-qt command-not-found compiz compiz-gnome compiz-plugins-main-default compizconfig-backend-gconf deja-dup duplicity eog evolution-data-server firefox firefox-globalmenu firefox-gnome-support foomatic-db-compressed-ppds gconf-editor gconf2 gdb gedit gir1.2-mutter-3.0 gir1.2-peas-1.0 gir1.2-rb-3.0 gir1.2-totem-1.0 gir1.2-ubuntuoneui-3.0 gksu gnome-applets gnome-applets-data gnome-bluetooth gnome-contacts gnome-control-center gnome-media gnome-menus gnome-orca gnome-panel gnome-panel-data gnome-session-fallback gnome-shell gnome-sudoku gnome-terminal gnome-terminal-data gnome-themes-standard gnome-tweak-tool gnome-user-share gstreamer0.10-gconf gwibber gwibber-service gwibber-service-facebook gwibber-service-identica gwibber-service-twitter hplip hplip-data ia32-libs ia32-libs-multiarch:i386 ibus ibus-pinyin ibus-table indicator-datetime indicator-power jockey-common jockey-gtk landscape-client-ui-install language-selector-common language-selector-gnome launchpad-integration libcanberra-gtk-module libcanberra-gtk-module:i386 libcanberra-gtk3-module libcompizconfig0 libfolks-eds25 libgksu2-0 libgnome-media-profiles-3.0-0 libgnome2-0 libgnome2-common libgnomevfs2-0 libgnomevfs2-common libgweather-3-0 libgweather-common libgwibber-gtk2 libgwibber2 libmetacity-private0 libmutter0 libpeas-1.0-0 libpurple-bin libpython2.7 libreoffice-gnome librhythmbox-core5 libsyncdaemon-1.0-1 libtotem0 libubuntuoneui-3.0-1 light-themes lsb-release metacity metacity-common mutter-common nautilus-dropbox nautilus-share network-manager-gnome nvidia-common nvidia-settings nvidia-settings-updates onboard oneconf openjdk-7-jdk openjdk-7-jre openprinting-ppds pidgin pidgin-libnotify pidgin-otr printer-driver-foo2zjs printer-driver-ptouch printer-driver-pxljr printer-driver-sag-gdi printer-driver-splix python python-appindicator python-apport python-apt python-apt-common python-aptdaemon python-aptdaemon.gtk3widgets python-aptdaemon.pkcompat python-brlapi python-cairo python-central python-chardet python-configglue python-crypto python-cups python-cupshelpers python-dateutil python-dbus python-debian python-debtagshw python-defer python-dirspec python-egenix-mxdatetime python-egenix-mxtools python-gconf python-gdbm python-gi python-gi-cairo python-glade2:i386 python-gmenu python-gnomekeyring python-gnupginterface python-gobject python-gobject-2 python-gpgme python-gst0.10 python-gtk2 python-httplib2 python-ibus python-imaging python-keyring python-launchpadlib python-lazr.restfulclient python-lazr.uri python-libproxy python-libxml2 python-louis python-mako python-markupsafe python-minimal python-notify python-numeric:i386 python-oauth python-openssl python-packagekit python-pam python-pexpect python-piston-mini-client python-pkg-resources python-problem-report python-protobuf python-pyatspi2 python-pycurl python-pyinotify python-renderpm python-reportlab python-reportlab-accel python-serial python-simplejson python-smbc python-software-properties python-speechd python-twisted-bin python-twisted-core python-twisted-names python-twisted-web python-ubuntu-sso-client python-ubuntuone-client python-ubuntuone-control-panel python-ubuntuone-storageprotocol python-uno python-virtkey python-wadllib python-xapian python-xdg python-xkit python-zeitgeist python-zope.interface python2.7 python2.7-minimal rhythmbox rhythmbox-mozilla rhythmbox-plugin-cdrecorder rhythmbox-plugin-magnatune rhythmbox-plugin-zeitgeist rhythmbox-plugins rhythmbox-ubuntuone screen-resolution-extra sessioninstaller skype software-center software-center-aptdaemon-plugins software-properties-common software-properties-gtk system-config-printer-common system-config-printer-gnome system-config-printer-udev texlive-extra-utils totem totem-mozilla totem-plugins ubuntu-artwork ubuntu-desktop ubuntu-minimal ubuntu-sso-client ubuntu-sso-client-gtk ubuntu-standard ubuntu-system-service ubuntuone-client ubuntuone-client-gnome ubuntuone-control-panel ubuntuone-couch ubuntuone-installer ufw unattended-upgrades unity unity-2d unity-common unity-lens-applications unity-lens-video unity-scope-musicstores unity-scope-video-remote update-manager update-manager-core update-notifier update-notifier-common usb-creator-common usb-creator-gtk virtualbox virtualbox-dkms virtualbox-qt xdiagnose xul-ext-ubufox zeitgeist zeitgeist-core zeitgeist-datahub The following NEW packages will be installed: default-jre default-jre-headless icedtea-6-jre-cacao icedtea-6-jre-jamvm icedtea-netx icedtea-netx-common libglade2-0:i386 libpython3.2 openjdk-6-jre openjdk-6-jre-headless openjdk-6-jre-lib python3 python3-minimal python3-uno python3.2 python3.2-minimal WARNING: The following essential packages will be removed. This should NOT be done unless you know exactly what you are doing! python-minimal python2.7-minimal (due to python-minimal) 0 upgraded, 16 newly installed, 273 to remove and 0 not upgraded. 2 not fully installed or removed. Need to get 39.1 MB of archives. After this operation, 324 MB disk space will be freed. You are about to do something potentially harmful. To continue type in the phrase 'Yes, do as I say!' ?] Thats not good, is it?! Should i run this command or should i run another command to fix this problem? Would be great if somebody can help me. :) Thanks in advance. best regards

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• How Mary Meeker’s Latest Findings May Make You Re-Imagine Commerce

  - by Brenna Johnson-Oracle

  0 0 1 954 5439 Endeca Technologies 45 12 6381 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Today, Mary Meeker released her highly anticipated annual “Internet Trends” presentation for 2014. All 164 slides are jam-packed with pretty much everything you need to know about the state of the Internet. And as luck would have it, Oracle is staying ahead of these trends (but we’ll talk about that later). There were a few surprises, some stats to solidify what you likely already know, and Meeker’s novel observations about where we are all going. What interested me the most is not only how people are engaging in their personal lives, but how they engage with brands. As you could probably predict, Internet usage growth is slowing while tablet user and mobile data traffic growth continue their meteoric rise around the globe, with tremendous growth in underpenetrated markets like China, India, Brazil and Indonesia. Now hold those the “Internet is dead” comments. Keep in mind there’s still plenty of room to grow, and a multiscreen model is Meeker’s vision for our future. Despite 1.5x YOY growth for mobile traffic, mobile still only makes up about 23% of all traffic today. With tablet shipments easily outpacing figures for PCs even at their height (in 2007), mobile will only continue on it’s path, but won’t be everything to everyone. Mobile won’t replace every touchpoint, it’s just created our shorter attention spans and demand for simpler, more personal experiences. As Meeker points out TVs, tablets, PCs, and smartphones are used for different activities at present, but lines will blur (for example, 84% of smartphones owners use their device while watching TV). Day-to-day activities are being re-imagining through simple, beautiful user experiences. It seems like every day I discover a new way a brand/site/app made the most mundane or mounting task enjoyable and frictionless – and I’m not alone. Meeker points out the evolution of how we do everything from how we communicate, get information, use money, meet someone, get places, order a meal, and consume media is all done through new user interfaces that make day-to-day tasks simpler. This movement has caused just about everyone’s patience for a poor UX to take a nosedive. And it’s not just the digital user experience, technology is making a lot of people’s offline lives easier, and less expensive. Today 47% of online shopping utilizes free shipping— nearly half. And Meeker predicts same day local delivery will be the “next big thing” (and you can take a guess on who will own that). Content, Community and Commerce creates the “Internet Trifecta.” Meeker pointed out that when content, communities and commerce occur in a single experience it’s embraced by consumers, which translates to big dollars for brands. The magic happens when consumers can get inspired, research, and buy in a single experience. As the buying cycle has changed and touchpoints (Web, mobile, social, store) are no longer tied to “roles” or steps in the customer journey, brands must make all experiences (content and commerce) available in a single, adaptable experience. (We at Oracle Commerce have a lot to say on this topic – stay tuned!) And in what Meeker calls the “biggest re-imagination of all:” consumers enabled with smartphones and sensors are creating troves of findable and sharable data, which she says is in the early stages, by growing rapidly. She notes that transparency and patterns of consumers with this hardware (FYI - there are up to 10 sensors embedded in smartphones now) has created a Big Data treasure chest to be mined to improve business and the life of the consumer. The opportunities are endless. So what does it all mean for a company doing business online? Start thinking about how you can: Re-imagine your experience. Not your online experience and your mobile experience and your social experience – your overall experience. When consumers can research, buy, and advocate from anywhere (and their attention spans are at an all-time low) channels don’t exist. Enable simple and beautiful interactions informed by all of the online and offline data you leverage across your enterprise. Ethically leverage the endless supply of data (user generated content, clicks, purchases, in-store behavior, social activity) to make experiences more beautiful, more accurate, and more personalized (not to mention, more lucrative for you). Re-imagine content and commerce. Content and commerce must co-exist in a single destination where shoppers can get inspired, explore, research, share, and purchase in a collective experience. Think of how you can deliver an experience where all types of experiences (brand stories and commerce) adapt to every customer need. (Look for more on this topic coming soon). Re-imagine your reach. Look to Meeker’s findings to see how the global appetite for digital experiences is growing, but under-served in many places (i.e.: India, Mexico, Indonesia, Brazil, Philippines, etc.). Growing your online business to a new geography doesn’t have to mean starting from scratch or having an entirely new team manage the new endeavor. Expand using what you’ve already built in a multisite framework, with global language support. And of course, make sure it’s optimized for mobile! Re-imagine the possible. After every Meeker report, I’m always left with the thought “we are just at the beginning.” Everyday there is more data, more possibilities, more online consumers, and more opportunities to use new latest technology to get closer to your customers and be more successful. There’s a lot going on in our Product Development and Product Innovations groups to automate innovation for our customers, so that they can continue to stay ahead of these trends, without disrupting their business. Check out a recent interview with our Innovations Team on some of these new possibilities. Staying on track despite the seemingly endless possibilities out there is the hard part. Prioritizing where you will focus based on your unique brand promise, customer and goals is what you do best. To learn how Oracle Commerce can help your business achieve your goals check out oracle.com/commerce. Check out Meeker’s entire report here.

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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