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  • Fighting Cancer With Knowledge and Community: Oracle WebCenter at CPAC

    - by Brian Dirking
    There was a great article on CIO Magazine sometime back about how Cancer Treatment Centers of America are improving patient care with technology. And it is comforting to know you are getting state of the art care for you or your loved one when battling cancer. When patients and families take matters into their own hands, they often don't know where to turn to for information. The Canadian Partnership Against Cancer provides a one-stop shop that brings together the best information available in an easy to use website. Beyond finding information, CPAC provides an online community that can help extend knowledge, share experiences, and let people know they are not alone. You can hear more about this implementation from Mike Matthews of Deloitte in our upcoming online event, Transform Your Business by Connecting People, Processes, and Content. Mike is a partner at Deloitte and had first-hand experience in the CPAC implementation of Oracle WebCenter, which provides website publishing, search, and social community tools.

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  • Outlook 2011 Contact Import from CSV with Notes containing new lines / cr / lf

    - by Paul Hargreaves
    I'm trying to import several thousand contacts into Outlook 2011 for Mac. Everything is working well except the Notes field as I cannot figure out how to get new lines / carriage returns into it. There is no documentation for the exact format that Outlook supports. After searching the web and experimenting I have tried: Creating a single contact in Outlook with Notes containing several lines of text. I then export the contact to a csv, deleting the contact in Outlook, then re-import. All lines in Notes merge together :-/ Following tips I found such as containing new lines around quotes. e.g. http://creativyst.com/Doc/Articles/CSV/CSV01.htm (search for line-break) Switching the CSV format from DOS to Unix, experimenting using manually injected ctrl-characters such as ^M etc. I would include an example export/import but unfortunately the the new breaks included do not work well in a SU code block.

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  • Powerpoint missing from DCOM config

    - by Paul Prewett
    I have an application that automates the creation of powerpoint files in an ASP.NET environment. This requires that I install powerpoint on the server and also set permissions in the DCOM configuration snap-in (dcomcnfg) to give permissions to the launching user ([DOMAIN]\ASPNET in this case) to run the application. I have this setup running successfully on several Win2k3 machines. I am configuring my first Win2k8 machine and after installing powerpoint on the server, the "Microsoft Powerpoint Presentation" node in DCOM config is not showing up. Other installed Office apps are showing (Excel, Graph, etc...), just not Powerpoint. So when I attempt to run the application, I get an "Access denied" error, which is exactly what I would expect. The user doesn't have permission. Therefore, access denied. The specific error log entry is: The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {91493441-5A91-11CF-8700-00AA0060263B} to the user [DOMAIN]\ASPNET I searched the entire list for the CLSID, too, thinking maybe the name wasn't loading properly. No dice. I also re-ran the setup program for Office thinking maybe there would be some option or something I unchecked in the custom setup options, but I saw nothing that looked helpful. I'm flummoxed. Can anyone out there suggest something to help me get Powerpoint to show up in the list of DCOM applications? Many thanks.

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  • ssh + tinyproxy: poor performance

    - by Paul
    I am currently in China and I would like to still visit some blocked websites (facebook, youtube). I have VPS in the USA and I have installed tinyproxy on it. I log in on my VPS with SSH port-forwarding and I have configured my browser appropriately. Everything works more or less: I can surf to those websites but everything is inusually slow and sometimes data transfer stops abruptly. This probably has to do with the fact that I see some errors in my shell on the VPS like : channel 6: open failed: connect failed: Also in the log-file of tinyproxy I see some bad things: ERROR Sep 06 14:52:14 [28150]: getpeer_information: getpeername() error: Transport endpoint is not connected ERROR Sep 06 14:52:15 [28153]: writebuff: write() error "Connection reset by peer" on file descriptor 7 ERROR Sep 06 14:52:15 [28168]: readbuff: recv() error "Connection reset by peer" on file descriptor 7 ERROR Sep 06 14:52:15 [28151]: readbuff: recv() error "Connection reset by peer" on file descriptor 7 ERROR Sep 06 14:52:15 [28143]: readbuff: recv() error "Connection reset by peer" on file descriptor 7 ERROR Sep 06 14:52:17 [28147]: writebuff: write() error "Connection reset by peer" on file descriptor 7 ERROR Sep 06 14:52:23 [28137]: writebuff: write() error "Connection reset by peer" on file descriptor 7 ERROR Sep 06 14:52:26 [28168]: getpeer_information: getpeername() error: Transport endpoint is not connected ERROR Sep 06 14:52:27 [28186]: read_request_line: Client (file descriptor: 7) closed socket before read. ERROR Sep 06 14:52:31 [28160]: getpeer_information: getpeername() error: Transport endpoint is not connected

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  • Name resolution for the name <name> timed out after none of the configured DNS servers responded.

    - by Paul Brown
    Installed Windows 7 (previously ran XP and Vista with no problems) a couple of weeks ago and I'm at least once a day getting the above error show up in the event logs and losing all internet connection. The only current way to resolve it is to reboot my cable modem. My ISP have been running diagnostics on it and tell me there is no problem whatsoever. I've configured my router (and PC on occasion) to point at OpenDNS - still occurs. I've had the PC directly connected to the modem - still occurs. If I can give more info that might of use please ask thanks Update: After moaning at my ISP for a couple of weeks (VirginMedia) they agreed to send me out a new cable modem ... and I've not had the issue since.

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  • Can't get Postfix Admin to use Dovecot password hashing

    - by Paul
    I'm setting up Postfix Admin 2.91 and trying to use dovecot:SHA512-CRYPT for password hashing. In config.inc.php I have set: // dovecot:CRYPT-METHOD = use dovecotpw -s 'CRYPT-METHOD'. Example: dovecot:CRAM-MD5 // (WARNING: don't use dovecot:* methods that include the username in the hash - you won't be able to login to PostfixAdmin in this case) $CONF['encrypt'] = 'dovecot:SHA512-CRYPT'; // If you use the dovecot encryption method: where is the dovecotpw binary located? // for dovecot 1.x // $CONF['dovecotpw'] = "/usr/sbin/dovecotpw"; // for dovecot 2.x (dovecot 2.0.0 - 2.0.7 is not supported!) $CONF['dovecotpw'] = "/usr/sbin/doveadm pw"; I have also tried SHA256-CRYPT and MD5-CRYPT with same results (as I understand it, these do not include usernames in the hash) In running setup.php, I get the following message when trying to create an admin account: can't encrypt password with dovecotpw, see error log for details Server error log reports: 1624#0: *6 FastCGI sent in stderr: "PHP message: dovecotpw password encryption failed. PHP message: STDERR output: sh: 1: /usr/sbin/doveadm: not found" while reading response header from upstream <...> upstream: "fastcgi://unix:/var/run/php5-fpm.sock:" <...> A couple quick checks: # ll /usr/sbin/doveadm -rwxr-xr-x 1 root root 423264 Feb 13 23:23 /usr/bin/doveadm* # doveadm pw -l CRYPT MD5 MD5-CRYPT SHA SHA1 SHA256 SHA512 SMD5 SSHA SSHA256 SSHA512 PLAIN CLEAR CLEARTEXT PLAIN-TRUNC CRAM-MD5 SCRAM-SHA-1 HMAC-MD5 DIGEST-MD5 PLAIN-MD4 PLAIN-MD5 LDAP-MD5 LANMAN NTLM OTP SKEY RPA SHA256-CRYPT SHA512-CRYPT # doveadmin pw -s SHA512-CRYPT Enter new password: Retype new password: {SHA512-CRYPT}$6$<long string here>/ Using Dovecot 2.2, PHP 5.5, MariaDB 10, Postfix 2.11, nginx 1.6.0, Ubuntu 12.04.

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  • Pain removing a perl rootkit

    - by paul.ago
    So, we host a geoservice webserver thing at the office. Someone apparently broke into this box (probably via ftp or ssh), and put some kind of irc-managed rootkit thing. Now I'm trying to clean the whole thing up, I found the process pid who tries to connect via irc, but i can't figure out who's the invoking process (already looked with ps, pstree, lsof) The process is a perl script owned by www user, but ps aux |grep displays a fake file path on the last column. Is there another way to trace that pid and catch the invoker? Forgot to mention: the kernel is 2.6.23, which is exploitable to become root, but I can't touch this machine too much, so I can't upgrade the kernel EDIT: lsof might help: lsof -p 9481 COMMAND PID USER FD TYPE DEVICE SIZE NODE NAMEss perl 9481 www cwd DIR 8,2 608 2 /ss perl 9481 www rtd DIR 8,2 608 2 /ss perl 9481 www txt REG 8,2 1168928 38385 /usr/bin/perl5.8.8ss perl 9481 www mem REG 8,2 135348 23286 /lib64/ld-2.5.soss perl 9481 www mem REG 8,2 103711 23295 /lib64/libnsl-2.5.soss perl 9481 www mem REG 8,2 19112 23292 /lib64/libdl-2.5.soss perl 9481 www mem REG 8,2 586243 23293 /lib64/libm-2.5.soss perl 9481 www mem REG 8,2 27041 23291 /lib64/libcrypt-2.5.soss perl 9481 www mem REG 8,2 14262 23307 /lib64/libutil-2.5.soss perl 9481 www mem REG 8,2 128642 23303 /lib64/libpthread-2.5.soss perl 9481 www mem REG 8,2 1602809 23289 /lib64/libc-2.5.soss perl 9481 www mem REG 8,2 19256 38662 /usr/lib64/perl5/5.8.8/x86_64-linux-threa d-multi/auto/IO/IO.soss perl 9481 www mem REG 8,2 21328 38877 /usr/lib64/perl5/5.8.8/x86_64-linux-threa d-multi/auto/Socket/Socket.soss perl 9481 www mem REG 8,2 52512 23298 /lib64/libnss_files-2.5.soss perl 9481 www 0r FIFO 0,5 1068892 pipess perl 9481 www 1w FIFO 0,5 1071920 pipess perl 9481 www 2w FIFO 0,5 1068894 pipess perl 9481 www 3u IPv4 130646198 TCP 192.168.90.7:60321-www.**.net:ircd (SYN_SENT)

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  • Using unixODBC to connect to Oracle server

    - by Paul
    I am trying to configure our web server (RHEL 5.4 x86) to connect to an Oracle database using unixODBC. I have installed unixODBC-2.2.11-7.1.1, which yum tells me is the latest version. I have also installed the Oracle InstantClient 11.2 and the Oracle InstantClient ODBC library. I have symlinked the all the .so files in /usr/lib/oracle/11.2/client/lib to /usr/lib. I have set $LD_LIBRARY_PATH to /usr/lib/, $ORACLE_HOME to /usr/lib/oracle and $TNS_ADMIN to the directory containing my (valid) Tnsnames.ora file. Here are the contents of my /etc/odbcinst.ini file: [Oracle] Description = Oracle ODBC Connection Driver = /usr/lib/libsqora.so.11.1 Setup = FileUsage = and my /etc/odbc.ini file: [Oracle] Application Attributes = T Attributes = W BatchAutocommitMode = IfAllSuccessful CloseCursor = F DisableDPM = F DisableMTS = T Driver = Oracle EXECSchemaOpt = EXECSyntax = T Failover = T FailoverDelay = 10 FailoverRetryCount = 10 FetchBufferSize = 64000 ForceWCHAR = F Lobs = T Longs = T MetadataIdDefault = F QueryTimeout = T ResultSets = T ServerName = //<host>:<port>/<db> SQLGetData extensions = F Translation DLL = Translation Option = 0 UserID = (ServerName has been edited...host, port, and db are actually there, and correct) When I run isql I get $ isql -v Oracle isql: symbol lookup error: /usr/lib/libsqora.so.11.1: undefined symbol: SQLGetPrivateProfileStringW And running dltest gives me $ dltest Oracle SQLConnect [dltest] ERROR dlopen: Oracle: cannot open shared object file: No such file or directory If anyone has any insights I would be grateful, I've been trying to get this to connect for about 5 hours now... I am going home for the night, but will gladly provide more details, if necessary, tomorrow morning, to anyone willing to help...

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  • Windows Server 2003 - Handling hundreds of simultaneous downloads

    - by Paul Hinett
    At the moment I have a single server with 4 1TB hard disks, daily I haver over 150 MP3 music files uploaded (around 80mb each). At busy periods there is over 300 people streaming / downloading these mixes all at once, 75% of the activity is on the most recently uploaded stuff which is all on a single hard disk. My read speads on the hard disk are very low due to such high activity of 200+ reads all happening at the same time on a single hard disk (ran some tests with HDTach). What would be a logical solution to solve this, a couple of ideas I had are: Load balance with another server Install faster hard disks (what are best these days? SCSI / SATA) Spread the most accessed files over the 4 drives so it is sharing the load between all 4 disks, instead of all the most accessed (most recent) all on the most recently installed drive. Obviouslly load balance is the most expensive option, but would it dramatically help? Some help on this situation would be great!

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  • System State Backups using NTbackup fail with error 0x800423f4 (relating to volume shadow copy)

    - by Paul Zimmerman
    We have a Windows Server 2003 R2 running Service Pack 2. It is a domain controller (Global Catalog) and our main internal DNS server. We run a System State backup of the machine to back up Active Directory information and save the backup to a different server. This server has a single drive (C:), and we do have Shadow Copies enabled for the volume (which are completing successfully). The System State Backup is now failing with the following listed in the backup logs: Volume shadow copy creation: Attempt 1. "Event Log Writer" has reported an error 0x800423f4. This is part of System State. The backup cannot continue. Error returned while creating the volume shadow copy:800423f4 Aborting Backup. The operation did not successfully complete. When doing a vssadmin list writers, we sometimes get the following reported for the Event Log Writer (other times it says that it is in the state of "[1] Stable" with "No error"): Writer name: 'Event Log Writer' Writer Id: {eee8c692-67ed-4250-8d86-390603070d00} Writer Instance Id: {c7194e96-868a-49e5-ba99-89b61977753c} State: [8] Failed Last error: Retryable error We have tried disabling the event log service via the registry, rebooting, deleting the event log files from the drive, then re-enabling the service via the registry and rebooting, but this didn't seem to solve the issue. We also get an error message when in the event viewer when trying to open the log for the "File Replication Service" of "Unable to complete the operation on 'File Replication Service'. The security descriptor structure is invalid." I have searched the error via Google and tried a number of different things, but nothing has seemed to help. Any suggestions on what we might try to get the Event Log Writer to behave would be greatly appreciated!

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  • Xen won't start after it had been working

    - by Paul Tomblin
    I've been setting up this Debian Stable system with a dom0 and 3 domUs. It was working fine for several days, and I'm almost ready to deploy it to the rack. But last night I shut it down with all three domUs still running for the first time, and today when I started it up, xend won't start. In /var/log/messages, I have: Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: blktapctrl: v1.0.0 Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: Found driver: [raw image (aio)] Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: Found driver: [raw image (sync)] Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: Found driver: [vmware image (vmdk)] Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: Found driver: [ramdisk image (ram)] Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: Found driver: [qcow disk (qcow)] Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: couldn't find device number for 'blktap0' Apr 18 13:01:33 xen-test BLKTAPCTRL[4248]: Unable to start blktapctrl and in /var/log/xen/xend.log, I have this: [2010-04-18 12:46:32 3523] INFO (SrvDaemon:219) Xend exited with status 1. [2010-04-18 13:01:34 4255] INFO (SrvDaemon:331) Xend Daemon started [2010-04-18 13:01:34 4255] INFO (SrvDaemon:335) Xend changeset: unavailable. [2010-04-18 13:01:34 4255] INFO (SrvDaemon:342) Xend version: Unknown. [2010-04-18 13:01:34 4255] ERROR (SrvDaemon:353) Exception starting xend (no element found: line 1, column 0) Traceback (most recent call last): File "/usr/lib/xen-3.2-1/lib/python/xen/xend/server/SrvDaemon.py", line 345, in run servers = SrvServer.create() File "/usr/lib/xen-3.2-1/lib/python/xen/xend/server/SrvServer.py", line 251, in create root.putChild('xend', SrvRoot()) File "/usr/lib/xen-3.2-1/lib/python/xen/xend/server/SrvRoot.py", line 40, in __init__ self.get(name) File "/usr/lib/xen-3.2-1/lib/python/xen/web/SrvDir.py", line 82, in get val = val.getobj() File "/usr/lib/xen-3.2-1/lib/python/xen/web/SrvDir.py", line 52, in getobj File "/usr/lib/xen-3.2-1/lib/python/xen/xend/server/SrvNode.py", line 30, in _ _init__ self.xn = XendNode.instance() File "/usr/lib/xen-3.2-1/lib/python/xen/xend/XendNode.py", line 709, in instance inst = XendNode() File "/usr/lib/xen-3.2-1/lib/python/xen/xend/XendNode.py", line 164, in __init__ saved_pifs = self.state_store.load_state('pif') File "/usr/lib/xen-3.2-1/lib/python/xen/xend/XendStateStore.py", line 104, in load_state dom = minidom.parse(xml_path) File "/usr/lib/python2.5/xml/dom/minidom.py", line 1915, in parse return expatbuilder.parse(file) File "/usr/lib/python2.5/xml/dom/expatbuilder.py", line 924, in parse result = builder.parseFile(fp) File "/usr/lib/python2.5/xml/dom/expatbuilder.py", line 211, in parseFile parser.Parse("", True) ExpatError: no element found: line 1, column 0 [2010-04-18 13:01:34 4253] INFO (SrvDaemon:219) Xend exited with status 1. Any clues as to what might be going wrong?

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  • Wifi connection issues for Android with Linksys WRT54G

    - by Paul
    I have had this Linksys WRT54G for many years now, and it has always worked without a hassle. But for some reason I am unable to connect my brand new Android phone (Magic). The wireless network is broadcast and simply secured using WPA PSK TKIP. My phone sees the network (with excellent signal strength) and correctly asks me for the WPA password. Then when it tries to connect it stays for a while on "Retrieving address..." (liberately translated from Dutch) and finally fails reading "Remember, secured with WPA". Does anybody know how to solve this issue? edit: the android phone is genuine (not modified/rooted or whatsoever).

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  • ERROR 0x8007007A when trying to schedule a task

    - by Paul Hollingsworth
    I am getting the error "The data area passed to a system call is too small. (Exception from HRESULT: 0x8007007A)" when trying to create a scheduled task on a particular windows machine. The problem description is identical to that described in this Microsoft KB article I followed their steps to resolve: Stopped the task scheduler service (right-clicked "Task Scheduler" in the Services window from Control Panel and selected "Stop"). Restarted the task scheduler service Waited 15 minutes tried to schedule the task. But the error is persisting. To give more context of how we are creating these scheduled tasks, they are actually generated automatically from a configuration script (we run the script each time we wish to make a change). Each time this happens, it deletes all of the existing tasks and creates new ones. I don't know what else to try.... but surely there is some way to "reset" the task scheduler... How can I stop this error from happening.

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  • What is SMSISTUB (Win 16 Subsystem)?

    - by Paul Reiners
    This morning when I logged on to my work computer, I got the following "Application: SMSISTUB" message: The Win 16 Subsystem has insufficient resources to continue running. Click on OK, close your applications [I only had one application running at the time], and restart your machine. What the heck is this all about?

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  • Why can't I resize some virtual thick disks in VMWhare vSphere Client

    - by Paul-Jan
    Let me start off by mentioning I am really really new to this whole VMWare ESX/vSphere thing, so apologies if this is a FAQ or asked a million times before using better wording. Also, please correct me if I'm using the wrong terms all over the place. We just got this brand new VMWare EXS server, and we started importing virtual machines from around the office. Some of them were originally based on VMWare, others are converted from MS Virtual Server. One of these machines needs a bigger disk, but in the vSphere Client the disk size spinedit is disabled. Disk type is thick. However, for other machines, with the same disk type, the spinedit is enabled and I can happily resize their disks. So here is the question: why can't I resize this disk in particular? All machines are freshly converted, so I assume there are no snapshots yet, which I read would stop a resize from happening (again, correct me if I'm wrong).

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  • LSI 9211-8i won't boot in KVM

    - by Paul McMillan
    I'm running ubuntu 11.04 with an LSI 9211-8i in IT mode with the latest firmware (10). I'm using KVM with VT-d enabled to pass the entire PCIe device through to the guest OS. I have the device disabled in the system BIOS. When I boot my virtual machine, the adapter quits during bios initialization with the following error: Unable to load LSI Corporation MPT BIOS MPT BIOS Fault 0Ch encountered at adapter PCI(00h,04h,00h) Press any key to continue... I know the virtualization is correctly enabled. I've blacklisted the kernel modules in the host OS. Has anyone else encountered this error? I'm about out of ideas here. Edit: I contacted LSI tech support about this, and they suggested that I try RedHat and Xen. Apparently they don't test or support anything else.

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  • Configuring Fortigate OS4 for FTPS

    - by Paul
    I configured iis7 ftp to allow ssl connections. I set the ssl firewall to use ports 50000-50050. If I set up a custom service on my fortigate firewall for ftps with source ports 990-50050 and destination ports 990-50050, set it to a firewall policy and connect from a client it connects and works successfully. If I create a service FTPS Control with source port 990 and destination port 990 and another service,FTP Data with source ports 50000-50050 and destination ports 50000-50050 add them to a group FTPSSL, replace the ftps policy with FTPSSL and try connecting it tries to connect to port 990 and eventually times out. Is there a way to configure the service to only use the ports I need and not every port from 990 up?

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  • How to monitor broadband usage on gateway.2wire Router

    - by Paul
    I have a gateway.2wire router from BT (model: BT2700HGV). My home network has a number of internet devices (PCs, game consoles, ipod touch etc) Is there anyway to get monthly internet usage stats from the router? The ISP (BT) will not give you these stats, they will only tell you when you go over your limit.

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  • How do I configure an interface to have *both* a DHCP address and a static address in Ubuntu?

    - by Paul Hoffman
    In a lab setup, I want eth0 on a Ubuntu server box to get a DHCP address for talking to the outside world, and I also want to assign it a static 10.x.y.z address for talking to other boxes on the local network that have 10.x.y.z addresses. I want to do this by editing /etc/network/interfaces. The man page for /etc/network/interfaces is modeled after "here's a bunch of examples, I hope you can figure out the actual rules on your own". I don't see a way to give one interface two addresses using two different methods (static and dhcp), and initial fumbling didn't produce useful results.

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  • Reverse proxy with SSL and IP passthrough?

    - by Paul
    Turns out that the IP of a much-needed new website is blocked from inside our organization's network for reasons that will take weeks to fix. In the meantime, could we set up a reverse proxy on an Internet-based server which will forward SSL traffic and perhaps client IPs to the external site? Load will be light. No need to terminate SSL on the proxy. We may be able to poison DNS so original URL can work. How do I learn if I need URL rewriting? Squid/apache/nginx/something else? Setup would be fastest on Win 2000, but other OSes are OK if that would help. Simple and quick are good since it's a temporary solution. Thanks for your thoughts!

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  • How do I mount a HFS+ dd image in OSX?

    - by Paul McMillan
    I had an HFS+ formatted drive that was going bad and wouldn't mount at all on OSX. I created an image using ddrescue on linux, and was able to save most of it. I can mount the drive and see the data just fine in linux using this: mount -o loop -t hfsplus dd_image mountpoint This doesn't work on my OSX system since hfsplus isn't a valid filesystem type. If I try: mount -t hfs image mountpoint It complains that it needs a block device. What's the fix here?

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  • Virtual PC: Cannot restore machine from hibernate

    - by Paul Lammertsma
    I have two virtual machines set up from Virtual PC on Windows 7 Professional: Windows XP Mode and Xubuntu. Last time I used them (last month or so), I had closed them by hibernating. Evidently, I have meanwhile downloaded a Windows Update affecting VPC and now receive the following error in restoring either of them from hibernation: 'Xubuntu' could not be restored because of either host processor type mismatch or lack of hardware-assisted virtualization support in the system. I've been through the virtual machine's settings, and there's nowhere an option to simply reboot it. (Virtualization is not the problem, as I can create a new virtual machine without any problems.) Any ideas?

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  • How to make Exchange 2010 use In-Reply-To and References headers as well as Thread-Index?

    - by Paul Wagland
    The problem that I have is simple. We have recently upgraded from Exchange 2003 to Exchange 2010. Everything went fine, and there are very few complaints. In Exchange 2003, some of our OWA users liked the Threading view, these users love the conversations view, especially with the cross-mailbox threading. The problem is that some of these users are now complaining that old e-mails that they got from systems like bugzilla were migrated across correctly threaded, but the new e-mails are not being correctly threaded. If I look at the mail source using an IMAP client then I can see that all of the mails that are turning up as being threaded have the (Microsoft specific) Thread-Index header, and the mails that are not getting grouped do not have this header. The question is, how can I make the webmail client respect the normal threading? That is, is there a way to Make the OWA client use the standard In-Reply-To and References headers, or Make Exchange generate the Thread-Index headers for Outlook and OWA to use?

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