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• Regressing panel data in SAS.

  - by John

  Hey Guys, thanks to your help I succesfully managed all my databases! I am now looking at a panel data set on which I have to regress. Since I only started my Phd this semester together with the econometrics courses I am still new to many statistic applications and regression methods. I want to do a simple regression as in Y = x1 x2 x3 etc, now I already browsed through some literature and found that for panel data it's common to do a fixed effects regression. Also, my Y variable only has positive values so I was thinking in the direction of a Tobit model? I'm doing some research concerning the coverage of analysts in the financial business. My independent variable is the coverage of analysts on a certain firm, so per observation i have 1 analyst and 1 firm, together with different characteristics(market cap and betas etc) of the firm. All this data is monthly. As coverage cannot become negative (only 0) I was thinking of a Tobit model? Do you guys have any ideas what would be a good regression method? Or have some good sources (e books, written books, through university I have access to almost anything concerning my field of work) of information (cause I do have to learn these things for future research)? Thanks!

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• Handling missing/incomplete data in R--is there function to mask but not remove NAs?

  - by doug

  As you would expect from a DSL aimed at data analysis, R handles missing/incomplete data very well, for instance: Many R functions have an 'na.rm' flag that you can set to 'T' to remove the NAs: mean( c(5,6,12,87,9,NA,43,67), na.rm=T) But if you want to deal with NAs before the function call, you need to do something like this: to remove each 'NA' from a vector: vx = vx[!is.na(a)] to remove each 'NA' from a vector and replace it w/ a '0': ifelse(is.na(vx), 0, vx) to remove entire each row that contains 'NA' from a data frame: dfx = dfx[complete.cases(dfx),] All of these functions permanently remove 'NA' or rows with an 'NA' in them. Sometimes this isn't quite what you want though--making an 'NA'-excised copy of the data frame might be necessary for the next step in the workflow but in subsequent steps you often want those rows back (e.g., to calculate a column-wise statistic for a column that has missing rows caused by a prior call to 'complete cases' yet that column has no 'NA' values in it). to be as clear as possible about what i'm looking for: python/numpy has a class, 'masked array', with a 'mask' method, which lets you conceal--but not remove--NAs during a function call. Is there an analogous function in R?

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• can this problem be solved with a single SQL query?

  - by PierrOz

  I have the two following tables (with some sample datas) LOGS: ID | SETID | DATE ======================== 1 | 1 | 2010-02-25 2 | 2 | 2010-02-25 3 | 1 | 2010-02-26 4 | 2 | 2010-02-26 5 | 1 | 2010-02-27 6 | 2 | 2010-02-27 7 | 1 | 2010-02-28 8 | 2 | 2010-02-28 9 | 1 | 2010-03-01 STATS: ID | OBJECTID | FREQUENCY | STARTID | ENDID ============================================= 1 | 1 | 0.5 | 1 | 5 2 | 2 | 0.6 | 1 | 5 3 | 3 | 0.02 | 1 | 5 4 | 4 | 0.6 | 2 | 6 5 | 5 | 0.6 | 2 | 6 6 | 6 | 0.4 | 2 | 6 7 | 1 | 0.35 | 3 | 7 8 | 2 | 0.6 | 3 | 7 9 | 3 | 0.03 | 3 | 7 10 | 4 | 0.6 | 4 | 8 11 | 5 | 0.6 | 4 | 8 7 | 1 | 0.45 | 5 | 9 8 | 2 | 0.6 | 5 | 9 9 | 3 | 0.02 | 5 | 9 Every day new logs are analyzed on different sets of objects and stored in table LOGS. Among other processes, some statistics are computed on the objects contained into these sets and the result are stored in table STATS. These statistic are computed through several logs (identified by the STARTID and ENDID columns). So, what could be the SQL query that would give me the latest computed stats for all the objects with the corresponding log dates. In the given example, the result rows would be: OBJECTID | SETID | FREQUENCY | STARTDATE | ENDDATE ====================================================== 1 | 1 | 0.45 | 2010-02-27 | 2010-03-01 2 | 1 | 0.6 | 2010-02-27 | 2010-03-01 3 | 1 | 0.02 | 2010-02-27 | 2010-03-01 4 | 2 | 0.6 | 2010-02-26 | 2010-02-28 5 | 2 | 0.6 | 2010-02-26 | 2010-02-28 So, the most recent stats for set 1 are computed with logs from feb 27 to march 1 whereas stats for set 2 are computed from feb 26 to feb 28. object 6 is not in the results rows as there is no stat on it within the last period of time. Last thing, I use MySQL. Any Idea ?

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• Finding What You Need in R: function arguments/parameters from outside the function's package

  - by doug

  Often in R, there are a dozen functions scattered across as many packages--all of which have the same purpose but of course differ in accuracy, performance, theoretical rigor, and so on. How do you gather all of these in one place before you start your task? So for instance: the generic plot function. Setting secondary ticks is much easier (IMHO) using a function outside of the base package, minor.tick(nx=n, ny=n, tick.ratio=n), found in Hmisc. Of course, that doesn't show up in plot's docstring. Likewise, the data-input arguments to 'plot' can be supplied by an object returned from the function 'hexbin', again, from a library outside of the base installation (where 'plot' resides). What would be great obviously is a programmatic way to gather these function arguments from the various libraries and put them in a single namespace. edit: (trying to re-state my example just above more clearly:) the arguments to plot supplied in the base package for, e.g., setting the axis tick frequency are xaxp/yaxp; however, one can also set a/t/f via a function outside of the base package, again, as in the minor.tick function from the Hmisc package--but you wouldn't know that just from looking at the plot method signature. Is there a meta function in R for this? So far, as i come across them, i've been manually gathering them in a TextMate 'snippet' (along with the attendant library imports). This isn't that difficult or time consuming, but i can only update my snippet as i find out about these additional arguments/parameters. Is there a canonical R way to do this, or at least an easier way? Just in case that wasn't clear, i am not talking about the case where multiple packages provide functions directed to the same statistic or view (e.g., 'boxplot' in the base package; 'boxplot.matrix' in gplots; and 'bplots' in Rlab). What i am talking is the case in which the function name is the same across two or more packages.

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• Replacing “if”s with your own number system

  - by Michael Williamson

  During our second code retreat at Red Gate, the restriction for one of the sessions was disallowing the use of if statements. That includes other constructs that have the same effect, such as switch statements or loops that will only be executed zero or one times. The idea is to encourage use of polymorphism instead, and see just how far it can be used to get rid of “if”s. The main place where people struggled to get rid of numbers from their implementation of Conway’s Game of Life was the piece of code that decides whether a cell is live or dead in the next generation. For instance, for a cell that’s currently live, the code might look something like this: if (numberOfNeighbours == 2 || numberOfNeighbours == 3) { return CellState.LIVE; } else { return CellState.DEAD; } The problem is that we need to change behaviour depending on the number of neighbours each cell has, but polymorphism only allows us to switch behaviour based on the type of a value. It follows that the solution is to make different numbers have different types: public interface IConwayNumber { IConwayNumber Increment(); CellState LiveCellNextGeneration(); } public class Zero : IConwayNumber { public IConwayNumber Increment() { return new One(); } public CellState LiveCellNextGeneration() { return CellState.DEAD; } } public class One : IConwayNumber { public IConwayNumber Increment() { return new Two(); } public CellState LiveCellNextGeneration() { return CellState.LIVE; } } public class Two : IConwayNumber { public IConwayNumber Increment() { return new ThreeOrMore(); } public CellState LiveCellNextGeneration() { return CellState.LIVE; } } public class ThreeOrMore : IConwayNumber { public IConwayNumber Increment() { return this; } public CellState LiveCellNextGeneration() { return CellState.DEAD; } } In the code that counts the number of neighbours, we use our new number system by starting with Zero and incrementing when we find a neighbour. To choose the next state of the cell, rather than inspecting the number of neighbours, we ask the number of neighbours for the next state directly: return numberOfNeighbours.LiveCellNextGeneration(); And now we have no “if”s! If C# had double-dispatch, or if we used the visitor pattern, we could move the logic for choosing the next cell out of the number classes, which might feel a bit more natural. I suspect that reimplementing the natural numbers is still going to feel about the same amount of crazy though.

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• Tips on ensuring Model Quality

  - by [email protected]

  Given enough data that represents well the domain and models that reflect exactly the decision being optimized, models usually provide good predictions that ensure lift. Nevertheless, sometimes the modeling situation is less than ideal. In this blog entry we explore the problems found in a few such situations and how to avoid them.1 - The Model does not reflect the problem you are trying to solveFor example, you may be trying to solve the problem: "What product should I recommend to this customer" but your model learns on the problem: "Given that a customer has acquired our products, what is the likelihood for each product". In this case the model you built may be too far of a proxy for the problem you are really trying to solve. What you could do in this case is try to build a model based on the result from recommendations of products to customers. If there is not enough data from actual recommendations, you could use a hybrid approach in which you would use the [bad] proxy model until the recommendation model converges.2 - Data is not predictive enoughIf the inputs are not correlated with the output then the models may be unable to provide good predictions. For example, if the input is the phase of the moon and the weather and the output is what car did the customer buy, there may be no correlations found. In this case you should see a low quality model.The solution in this case is to include more relevant inputs.3 - Not enough cases seenIf the data learned does not include enough cases, at least 200 positive examples for each output, then the quality of recommendations may be low. The obvious solution is to include more data records. If this is not possible, then it may be possible to build a model based on the characteristics of the output choices rather than the choices themselves. For example, instead of using products as output, use the product category, price and brand name, and then combine these models.4 - Output leaking into input giving the false impression of good quality modelsIf the input data in the training includes values that have changed or are available only because the output happened, then you will find some strong correlations between the input and the output, but these strong correlations do not reflect the data that you will have available at decision (prediction) time. For example, if you are building a model to predict whether a web site visitor will succeed in registering, and the input includes the variable DaysSinceRegistration, and you learn when this variable has already been set, you will probably see a big correlation between having a Zero (or one) in this variable and the fact that registration was successful.The solution is to remove these variables from the input or make sure they reflect the value as of the time of decision and not after the result is known. 

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• Patterns for Handling Changing Property Sets in C++

  - by Bhargav Bhat

  I have a bunch "Property Sets" (which are simple structs containing POD members). I'd like to modify these property sets (eg: add a new member) at run time so that the definition of the property sets can be externalized and the code itself can be re-used with multiple versions/types of property sets with minimal/no changes. For example, a property set could look like this: struct PropSetA { bool activeFlag; int processingCount; /* snip few other such fields*/ }; But instead of setting its definition in stone at compile time, I'd like to create it dynamically at run time. Something like: class PropSet propSetA; propSetA("activeFlag",true); //overloading the function call operator propSetA("processingCount",0); And the code dependent on the property sets (possibly in some other library) will use the data like so: bool actvFlag = propSet["activeFlag"]; if(actvFlag == true) { //Do Stuff } The current implementation behind all of this is as follows: class PropValue { public: // Variant like class for holding multiple data-types // overloaded Conversion operator. Eg: operator bool() { return (baseType == BOOLEAN) ? this->ToBoolean() : false; } // And a method to create PropValues various base datatypes static FromBool(bool baseValue); }; class PropSet { public: // overloaded[] operator for adding properties void operator()(std::string propName, bool propVal) { propMap.insert(std::make_pair(propName, PropVal::FromBool(propVal))); } protected: // the property map std::map<std::string, PropValue> propMap; }; This problem at hand is similar to this question on SO and the current approach (described above) is based on this answer. But as noted over at SO this is more of a hack than a proper solution. The fundamental issues that I have with this approach are as follows: Extending this for supporting new types will require significant code change. At the bare minimum overloaded operators need to be extended to support the new type. Supporting complex properties (eg: struct containing struct) is tricky. Supporting a reference mechanism (needed for an optimization of not duplicating identical property sets) is tricky. This also applies to supporting pointers and multi-dimensional arrays in general. Are there any known patterns for dealing with this scenario? Essentially, I'm looking for the equivalent of the visitor pattern, but for extending class properties rather than methods. Edit: Modified problem statement for clarity and added some more code from current implementation.

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• Less Can Be More In E-Commerce

  - by Michael Hylton

  Today’s consumers are inundated with product choices and vendors. Visit your favorite electronics retailer and see the vast assortment of flat panel televisions. Or the variety of detergents at the supermarket. All of this can be daunting for the average consumer who is looking for the products and services that interest them.  In a study titled “Choice is Demotivating: Can One Desire Too Much of a Good Thing”, the author, Sheena Iyengar found that participants actually reported greater subsequent satisfaction with their selections and wrote better essays when their original set of options had been limited. The same can be said for e-commerce and your website. Being able to quickly convert shoppers into buyers with effective merchandising is what makes leading businesses successful. You want to engage each individual visitor with the most-relevant content to drive higher conversions and order values while decreasing abandonment, but predicting what will resonate with each customer is difficult. In a world of choices, online merchandizing tools can help personalize, streamline, and refine what your customers view when they browse your online catalog. The key to being effective is to align your products and content as closely as possible with the customer’s needs. The goal on the home page is to promote your brand and push visitors farther into the site. The home page is often the starting point for repeat customers as well as for new visitors hoping to address their current product needs. As the customer selects different filters and narrows the choices, valuable information is being provided to the retailer about the customer’s current need—regardless of previous search behavior or what other customers with a similar demographic profile have purchased. Together with search pages, category browse pages are among the primary options available to customers as a means of finding products on your site. Once a customer reaches the product detail page, it is clear what that person desires, regardless of the segment the customer falls into. However, don’t disregard campaign-based promotions completely. A campaign targeted to all customers but featuring rule-driven promotions tied to the product can be effective. Click here to learn more about merchandizing techniques so what your customer sees if half full and not half empty.

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• Less Can Be More In E-Commerce

  - by Michael Hylton

  Today’s consumers are inundated with product choices and vendors. Visit your favorite electronics retailer and see the vast assortment of flat panel televisions. Or the variety of detergents at the supermarket. All of this can be daunting for the average consumer who is looking for the products and services that interest them.  In a study titled “Choice is Demotivating: Can One Desire Too Much of a Good Thing”, the author, Sheena Iyengar found that participants actually reported greater subsequent satisfaction with their selections and wrote better essays when their original set of options had been limited. The same can be said for e-commerce and your website. Being able to quickly convert shoppers into buyers with effective merchandising is what makes leading businesses successful. You want to engage each individual visitor with the most-relevant content to drive higher conversions and order values while decreasing abandonment, but predicting what will resonate with each customer is difficult. In a world of choices, online merchandizing tools can help personalize, streamline, and refine what your customers view when they browse your online catalog. The key to being effective is to align your products and content as closely as possible with the customer’s needs. The goal on the home page is to promote your brand and push visitors farther into the site. The home page is often the starting point for repeat customers as well as for new visitors hoping to address their current product needs. As the customer selects different filters and narrows the choices, valuable information is being provided to the retailer about the customer’s current need—regardless of previous search behavior or what other customers with a similar demographic profile have purchased. Together with search pages, category browse pages are among the primary options available to customers as a means of finding products on your site. Once a customer reaches the product detail page, it is clear what that person desires, regardless of the segment the customer falls into. However, don’t disregard campaign-based promotions completely. A campaign targeted to all customers but featuring rule-driven promotions tied to the product can be effective. Click here to learn more about merchandizing techniques so what your customer sees if half full and not half empty.

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• How to deal with malicious domain redirections?

  - by user359650

  It is possible for anybody to buy a domain name containing negative terms and point it to someone's website in order to damage their reputation. For instance someone could buy the domain child-pornography.com and point it to the address 64.34.119.12 which is the address behind stackoverflow.com and people navigating to the domain in question would end up visualizing content from StackExchange which would be detrimental to StackExchange's image. To illustrate this, I added the entry 64.34.119.12 child-pornography.com to my /etc/hosts file and tested. Here is what I obtained: I personally found this user experience terrible as someone could think that Stack Exchange are in favor of child pornography and awaiting support from the community to create a Q&A site about it. I tested with other websites and experienced other behaviors that I would categorize as follows: 1 - Useful 404 page (happens with stackoverflow.com): For me the worst way of handling this as the image of the targeted website is directly associated with the offending domain. The more useful the 404 page, the bigger the impression that the targeted website would be willing to help with child pornography. 2 - Redirection (happens with microsoft.com): For instance when accessing child-pornography.com you get redirected to www.microsoft.com. It isn't as bad as above as the offending domain name never appears alongside the targeted website's content, but still bad in my opinion as it gives the impression the targeted website bought the offending domain and redirected it to their website to get more traffic. 3 - Server error (happens with lemonde.fr): You get an error from the webserver which page doesn't contain any content that can be associated with the targeted website (e.g. default Apache 404 page, completely blank page). I believe that is good as the identify of the targeted website isn't revealed. Above are the various behaviors I experienced, but I also thought about a fourth way of dealing with this which is described below. 4 - Disclaimer page (haven't found any website implementing that technique): Display a message such as : "You ended here because someone bought and linked the child-pornography.com domain to our website. We do not own this domain and do not associate ourselves with it. This request has been logged by our servers and we will raise this issue with the competent authorities to have this domain taken down. If you want to access our website, please click here." The good thing about this method is that it can be implemented at application layer (good if you don't have control over web server which happens with some hosting solutions), allows you to protect yourself from any liability, and offer the visitor to be redirected to your own website. Which of the above options would you implement to deal with malicious domain linking (IMO only options 3 and 4 are worth considering) ?

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• How do I use IIS7 rewrite to redirect requests for (HTTP or HTTPS):// (www or no-www) .domainaliases.ext to HTTPS://maindomain.ext

  - by costax

  I have multiple domain names assigned to the same site and I want all possible access combinations redirected to one domain. In other words whether the visitor uses http://domainalias.ext or http://www.domainalias.ext or https://www.domainalias3.ext or https://domainalias4.ext or any other combination, including http://maindomain.ext, http://www.maindomain.ext, and https://www.maindomain.ext they are all redirected to https://maindomain.ext I currently use the following code to partially achieve my objectives: <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <rewrite> <rules> <rule name="CanonicalHostNameRule" stopProcessing="true"> <match url="(.*)" /> <conditions> <add input="{HTTP_HOST}" pattern="^MAINDOMAIN\.EXT$" negate="true" /> </conditions> <action type="Redirect" redirectType="Permanent" url="https://MAINDOMAIN.EXT/{R:1}" /> </rule> <rule name="HTTP2HTTPS" stopProcessing="true"> <match url="(.*)" /> <conditions> <add input="{HTTPS}" pattern="off" ignoreCase="true" /> </conditions> <action type="Redirect" redirectType="Permanent" url="https://MAINDOMAIN.EXT/{R:1}" /> </rule> </rules> </rewrite> </system.webServer> </configuration> ...but it fails to work in all instances. It does not redirect to https://maindomain.ext when user inputs https://(www.)domainalias.ext So my question is, are there any programmers here familiar with IIS7 ReWrite that can help me modify my existing code to cover all possibilities and reroute all my domain aliases, loaded by themselves or using www in front, in HTTP or HTTPS mode, to my main domain in HTTPS format??? The logic would be: if entire URL does NOT start with https://maindomain.ext then REDIRECT to https://maindomain.ext/(plus_whatever_else_that_followed). Thank you very much for your attention and any help would be appreciated. NOTE TO MODS: If my question is not in the correct format, please edit or advise. Thanks in advance.

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• Fast Data Executive Round Table FY14 event kit

  - by JuergenKress

  We are very interested to run joint marketing events jointly with you as our partners! At our SOA Community Workspace (SOA Community membership required) you can find a new Fast Data Executive Round Table FY14 event kit. This event is designed at senior IT and executives level for the purposes of education, awareness, and thought leadership around the subject of big data; and a specific flavor of big data - Fast Data - that has begun to spark the imagination of many Oracle customers. Fast Data is not new. It’s a term that was invented initially by Ovum’s Tony Baer as a way to represent the collection of ‘high velocity’ solutions with respect to the big data. For Oracle, the Fast Data campaign in FY13 began as a way to tie a broader set of solutions together (SOA/Business Process Management, Data Integration and Business Analytics) under a set of use cases focused on real-time, high velocity data. It has helped to give Oracle a leap-frog advantage over many of the niche integration vendors (i.e. Informatica, Pega, Tibco, Software AG, Terracotta) who haven’t been able to address these types of end-to-end use cases which rely on the combination of filtering, in-memory data processing, correlation, real-time data movement and transformation, end-to-end analytics, and business process management. Only Oracle can address all the dimensions of fast data, and only Oracle can provide a set of engineered solutions to address this space. This event is designed to continue that thought leadership momentum and raise the awareness about what Oracle Fast Data solutions are designed to solve. It’s designed to highlight real customer solutions and articulate the business benefits that fast data can address. This is not an event that gets into the esoteric technical standards of Hadoop, NoSQL, and in-memory data grids. This is an event that instead gets into the heart of business problems that big data has left un-addressed and charts the path for next steps in fast data. Get the Fast Data Executive Round Table FY14 event kit here. Support marketing campaigns We can support such events by: Oracle speakers - contact your partner manager Marketing budget - contact your A&C marketing manager Event location - free use of Oracle Customer Visitor Centers conference rooms Promote your event at events.oracle.com: http://tinyurl.com/eventspecialized E-Blast: invite customers to your event – contact your A&C marketing manager For additional marketing kits e.g for Business Process Managementplease visit our SOA Community Workspace. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags:

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• BGP Multipath & return routes

  - by Dennis van der Stelt

  I'm probably a complete n00b concerning serverfault related questions, but our IT department makes a bold statement I wish to verify. I've searched the internet, but can find nothing related to my question, so I come here. We have Threat Management Gateway 2010 and we used to just route the request to IIS and it contained the ip address so we could see where it was coming from. But now they turned on "Requests apear to come the TMG server" so ip addresses aren't forwarded anymore. Every request has the ip of the TMG server. Now the idea behind this is that because of multipath bgp routes, the incoming request goes over RouteA, but the acknowledgement messages could return over RouteB. The claim is that because the request doesn't come from the first known source, our proxy, but instead from IIS, some smart routers at the visitor of our websites don't recognize the acknowledgement message and filter it out. In other words, the response never arrives. Again, this is the claim. But I cannot find ANY resources on the internet that support this claim. I do read about bgp multipath, but more in the case that there are alternative routes when the fastest route fails for some reason. So is the claim completely bogus or is there (some) truth to it? Can someone explain or point me to resources? Thanks in advance!

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• Signup with email authentication, only 30% are activated?

  - by mysqllearner

  I have a website which let users to sign up. The signup process including sending "activation email", click link to activate account. The first two weeks was fine. Out of around 2000 users, 1800 users are activated. After that, the activated users drop drastically, to about 30%. Example: 1000 users signup, only 300 were activated. At first, I found the problem is because the email could not be reach to ymail, msn and gmail users. (Most of my subscribers are Ymail (yahoo), hotmail/msn(live) and gmail (gmail)). I tried signup using ymail and hotmail, but i didnt get any activation email. I contacted yahoo and msn, eventually my email can go through now. However, my signup statistic still showing, the activated users are only about 30%, which very confuse me. I contact my hosting company, ask them the whitelist my IP. And they did it. I need your advice/help on following questions: How to check where the problem lies? Is the email not delivered? User receive email but didnt click the activation link? I am using php mail funstion. and this is my headers: $headers = 'MIME-Version: 1.0' . "\r\n"; $headers .= 'Content-type: text/html; charset=UTF-8' . "\r\n"; $headers .= 'From: Admin <[email protected]>' . "\r\n"; $headers .= 'Return-Receipt-To: Bounce <[email protected]>' . "\r\n"; $headers .= 'Reply-To: Admin <[email protected]>' . "\r\n"; $return_path = "[email protected]"; Is there anything wrong with the headers? What can I do to improve my registration/signup activation process?

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• PGB Multipath & return routes

  - by Dennis van der Stelt

  I'm probably a complete n00b concerning serverfault related questions, but our IT department makes a bold statement I wish to verify. I've searched the internet, but can find nothing related to my question, so I come here. We have Threat Management Gateway 2010 and we used to just route the request to IIS and it contained the ip address so we could see where it was coming from. But now they turned on "Requests apear to come the TMG server" so ip addresses aren't forwarded anymore. Every request has the ip of the TMG server. Now the idea behind this is that because of multipath bgp routes, the incoming request goes over RouteA, but the acknowledgement messages could return over RouteB. The claim is that because the request doesn't come from the first known source, our proxy, but instead from IIS, some smart routers at the visitor of our websites don't recognize the acknowledgement message and filter it out. In other words, the response never arrives. Again, this is the claim. But I cannot find ANY resources on the internet that support this claim. I do read about pgb multipath, but more in the case that there are alternative routes when the fastest route fails for some reason. So is the claim completely bogus or is there (some) truth to it? Can someone explain or point me to resources? Thanks in advance!

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• High apache load but zero traffic

  - by Adie

  I have a problem with new server.. I use VPS Centos with 1GB of ram and I use wordpress CMS. The traffic <100 visitor/hour, but the apache have high load and make the server hang with zero free of ram and can't connect through ssh. I should reboot the vps to make it works here is the load on Apache looks like Tasks: 66 total, 1 running, 65 sleeping, 0 stopped, 0 zombie Cpu(s): 1.6%us, 12.3%sy, 0.0%ni, 48.1%id, 23.0%wa, 4.8%hi, 10.2%si, 0.0% Mem: 1018776k total, 116620k used, 902156k free, 1236k buffers Swap: 1048568k total, 1013052k used, 35516k free, 26628k cached 2949 apache 20 0 459m 42m 3732 D 3.0 4.2 0:09.23 httpd 2959 apache 20 0 460m 29m 3744 D 2.0 3.0 0:02.72 httpd 2968 apache 20 0 460m 26m 3808 D 2.0 2.6 0:02.27 httpd 2972 apache 20 0 460m 24m 3784 D 2.0 2.5 0:02.44 httpd 2986 apache 20 0 460m 29m 3784 R 2.0 2.9 0:02.40 httpd 2969 apache 20 0 458m 29m 3864 D 1.6 3.0 0:02.63 httpd 2974 apache 20 0 460m 25m 3820 D 1.6 2.6 0:02.43 httpd 2990 apache 20 0 460m 23m 3920 D 1.6 2.4 0:02.36 httpd 2994 apache 20 0 460m 31m 3756 D 1.6 3.2 0:02.62 httpd 2956 apache 20 0 460m 26m 3740 D 1.3 2.7 0:02.73 httpd 2957 apache 20 0 465m 22m 3644 D 1.3 2.3 0:02.80 httpd 2967 apache 20 0 458m 24m 3764 D 1.3 2.5 0:02.60 httpd 2970 apache 20 0 463m 25m 3764 D 1.3 2.6 0:03.07 httpd 2971 apache 20 0 451m 22m 3792 D 1.3 2.3 0:02.47 httpd 2973 apache 20 0 458m 25m 3768 D 1.3 2.6 0:02.52 httpd 2987 apache 20 0 465m 20m 3772 D 1.3 2.1 0:03.02 httpd But sometimes the server have uptime more than 5-10hrs but after that the problems start

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• Denying access to website via htaccess based on http header

  - by neekster

  I've been trying for ages to get this to work and I can't put my finger on it. What I'm trying to do is block access to a site from a number of countries, based on the CF-IPCountry header added by CloudFlare. I figured htaccess was a suitable way to do this. We are running LiteSpeed 4.2.4 on top of DirectAdmin for a control panel. The problem we having is the htaccess rule doesn't seem to do anything. Here's the rule we tried: SetEnvIf CF-IPCountry AU UnwantedCountry=1 Order allow,deny Deny from env=UnwantedCountry Allow from all That makes no difference at all, connections are still accepted. Just to check that the rule was at least being processed, I changed Allow from all to Deny from all, and connections were refused. So it appears to be a problem wit the variable. Here's the relevant headers that come in with the request. Connection: Keep-Alive Accept-Encoding: gzip CF-Connecting-IP: xx.xx.xx.xx CF-IPCountry: AU X-Forwarded-For: xx.xx.xx.xx.xx CF-RAY: c9062956e2d04b6 X-Forwarded-Proto: http CF-Visitor: {"scheme":"http"} Zone-Name: xx.com.au Hopefully someone can help me out, this has been driving me nuts for too long. Thanks

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• Struggling with proper way to setup Permissions on Linux/Apache Web Server

  - by Dr. DOT

  Your expert experience and assistance is great, greatly appreciated here. I have been running a LAMP server for a long time, yet I still struggle with the best way to set file & directory permissions for FTP and WWW protocol activity. My Control panel is WHM/cPanel (not that it makes a difference), and out-of-the box: files are owned by the user account setup in WHM (eg, "abc") files have a group setting of "abc" as well file permissions are created with 644 directories are owned by "abc" directories have a group setting of "abc" directories permissions are created with 0755 Again, these are the default permission settings. Now everything is fine with FTP activity, but please advise me if any of these file/directory settings create issues, especially with security. Here's where my struggle comes into play. I have PHP apps that allow a visitor to create, edit, rename, delete, etc. sub-directories and files in certain selected directories. PHP runs as "nobody" on my server. So in order to get my PHP/Web apps to work, I have had to: chown nobody * chgrp nobody * chmod 0777 * to everything in these certain & selected sub-directories. I know this is probably a huge security whole (so don't ask me for any links :) but how should I set all the permissions to allow my FTP user to do his thing while allowing the PHP apps to do their thing will also "minimizing" any security risks and exposures? I know that big CMS systems like Drupal, Joomla, WordPress and so on, handle this. Thanks ahead of time for reading through this and offering your expert advice!

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• Does SNI represent a privacy concern for my website visitors?

  - by pagliuca

  Firstly, I'm sorry for my bad English. I'm still learning it. Here it goes: When I host a single website per IP address, I can use "pure" SSL (without SNI), and the key exchange occurs before the user even tells me the hostname and path that he wants to retrieve. After the key exchange, all data can be securely exchanged. That said, if anybody happens to be sniffing the network, no confidential information is leaked* (see footnote). On the other hand, if I host multiple websites per IP address, I will probably use SNI, and therefore my website visitor needs to tell me the target hostname before I can provide him with the right certificate. In this case, someone sniffing his network can track all the website domains he is accessing. Are there any errors in my assumptions? If not, doesn't this represent a privacy concern, assuming the user is also using encrypted DNS? Footnote: I also realize that a sniffer could do a reverse lookup on the IP address and find out which websites were visited, but the hostname travelling in plaintext through the network cables seems to make keyword based domain blocking easier for censorship authorities.

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• which is best smart automatic file replication solution for cloud storage based systems.

  - by TORr0t

  I am looking for a solution for a project i am working on. We are developing a websystem where people can upload their files and other people can download it. (similar to rapidshare.com model) Problem is, some files can be demanded much more than other files. The scenerio is like: I have uploaded my birthday video and shared it with all of my friend, I have uploaded it to myproject.com and it was stored in one of the cluster which has 100mbit connection. Problem is, once all of my friends want to download the file, they cant download it since the bottleneck here is 100mbit which is 15MB per second, but i got 1000 friends and they can only download 15KB per second. I am not taking into account that the hdd is serving same files. My network infrastrucre is as follows: 1 gbit server(client) and connected to 4 Nodes of storage servers that have 100mbit connection. 1gbit server can handle the 1000 users traffic if one of storage node can stream more than 15MB per second to my 1gbit (client) server and visitor will stream directly from client server instead of storage nodes. I can do it by replicating the file into 2 nodes. But i dont want to replicate all files uploadded to my network since it is costing much more. So i need a cloud based system, which will push the files into replicated nodes automatically when demanded to those files are high, and when the demand is low, they will delete from other nodes and it will stay in only 1 node. I have looked to gluster and asked in their irc channel that, gluster cant do such a thing. It is only able to replicate all the files or none of the files. But i need it the cluster software to do it automatically. Any solutions ? (instead of recommending me amazon s3) S

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• Nginx , Apache , Mysql , Memcache with server 4G ram. How optimize to enought memory?

  - by TomSawyer

  i have 1 dedicated server with Nginx proxy for Apache. Memcache, mysql, 4G Ram. These day, my visitor on my site wasn't increased, but my server get overload always in some specified time. (9AM - 15PM) Ram in use is increased second by second to full. that's moment, my server will get overload. i have to kill all apache , mysql service and reboot it to get free memory. that's the circle. here is my ram in use at the moment 160(nginx) 220(apache) 512(memcache) 924(mysql) here's process number 4(nginx) 14(apache) 5(memcache) 20(mysql) and here's my my.cnf config. someone can help me to optimize it? [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql skip-locking skip-networking skip-name-resolve # enable log-slow-queries log-slow-queries = /var/log/mysql-slow-queries.log long_query_time=3 max_connections=200 wait_timeout=64 connect_timeout = 10 interactive_timeout = 25 thread_stack = 512K max_allowed_packet=16M table_cache=1500 read_buffer_size=4M join_buffer_size=4M sort_buffer_size=4M read_rnd_buffer_size = 4M max_heap_table_size=256M tmp_table_size=256M thread_cache=256 query_cache_type=1 query_cache_limit=4M query_cache_size=16M thread_concurrency=8 myisam_sort_buffer_size=128M # Disabling symbolic-links is recommended to prevent assorted security risks symbolic-links=0 [mysqldump] quick max_allowed_packet=16M [mysql] no-auto-rehash [isamchk] key_buffer=256M sort_buffer=256M read_buffer=64M write_buffer=64M [myisamchk] key_buffer=256M sort_buffer=256M read_buffer=64M write_buffer=64M [mysqlhotcopy] interactive-timeout [mysql.server] user=mysql basedir=/var/lib [mysqld_safe] log-error=/var/log/mysqld.log pid-file=/var/run/mysqld/mysqld.pid

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• please take a look at my server's ram usage

  - by user66779

  Hi, i am a noob with servers. I have a centos5.5 vps with 512mb ram. My goal is to have it host just one magento store. I've installed Magento on the server without any control panel, by just installing lamp myself and whatever php extensions were necessary to get Magento to install. As soon as i visit my magento store, suddenly the ram on the vps is almost completely used, with only about 100mb left. Please see this screenshot of htop taken after just myself visited the website. http://img714.imageshack.us/img714/1944/screenouv.png As you can see there's only around 100mb left. Is that normal? I'm wondering if i might have done something stupid with the server that makes it very resource hungry. I installed apache from the centos base repo, php version 5.3 from the ius repository and mysql 5.1 also from ius repo. I haven't changed any of the default config files for any of these except to make memory_minimum 256 in php.ini. Is there anything i can do to make more ram free? I'm clueless but i see each Apache daemon is using 8% of available ram, and AFAIK each visitor needs one Apache daemon. So i would run out of ram with just a handful of visitors. Thanks for your advice.

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• Database model for keeping track of likes/shares/comments on blog posts over time

  - by gage

  My goal is to keep track of the popular posts on different blog sites based on social network activity at any given time. The goal is not to simply get the most popular now, but instead find posts that are popular compared to other posts on the same blog. For example, I follow a tech blog, a sports blog, and a gossip blog. The tech blog gets waaay more readership than the other two blogs, so in raw numbers every post on the tech blog will always out number views on the other two. So lets say the average tech blog post gets 500 facebook likes and the other two get an average of 50 likes per post. Then when there is a sports blog post that has 200 fb likes and a gossip blog post with 300 while the tech blog posts today have 500 likes I want to highlight the sports and gossip blog posts (more likes than average vs tech blog with more # of likes but just average for the blog) The approach I am thinking of taking is to make an entry in a database for each blog post. Every x minutes (say every 15 minutes) I will check how many likes/shares/comments an entry has received on all the social networks (facebook, twitter, google+, linkeIn). So over time there will be a history of likes for each blog post, i.e post 1234 after 15 min: 10 fb likes, 4 tweets, 6 g+ after 30 min: 15 fb likes, 15 tweets, 10 g+ ... ... after 48 hours: 200 fb likes, 25 tweets, 15 g+ By keeping a history like this for each blog post I can know the average number of likes/shares/tweets at any give time interval. So for example the average number of fb likes for all blog posts 48hrs after posting is 50, and a particular post has 200 I can mark that as a popular post and feature/highlight it. A consideration in the design is to be able to easily query the values (likes/shares) for a specific time-frame, i.e. fb likes after 30min or tweets after 24 hrs in-order to compute averages with which to compare against (or should averages be stored in it's own table?) If this approach is flawed or could use improvement please let me know, but it is not my main question. My main question is what should a database scheme for storing this info look like? Assuming that the above approach is taken I am trying to figure out what a database schema for storing the likes over time would look like. I am brand new to databases, in doing some basic reading I see that it is advisable to make a 3NF database. I have come up with the following possible schema. Schema 1 DB Popular Posts Table: Post post_id ( primary key(pk) ) url title Table: Social Activity activity_id (pk) url (fk) type (i.e. facebook,twitter,g+) value timestamp This was my initial instinct (base on my very limited db knowledge). As far as I under stand this schema would be 3NF? I searched for designs of similar database model, and found this question on stackoverflow, http://stackoverflow.com/questions/11216080/data-structure-for-storing-height-and-weight-etc-over-time-for-multiple-users . The scenario in that question is similar (recording weight/height of users overtime). Taking the accepted answer for that question and applying it to my model results in something like: Schema 2 (same as above, but break down the social activity into 2 tables) DB Popular Posts Table: Post post_id (pk) url title Table: Social Measurement measurement_id (pk) post_id (fk) timestamp Table: Social stat stat_id (pk) measurement_id (fk) type (i.e. facebook,twitter,g+) value The advantage I see in schema 2 is that I will likely want to access all the values for a given time, i.e. when making a measurement at 30min after a post is published I will simultaneous check number of fb likes, fb shares, fb comments, tweets, g+, linkedIn. So with this schema it may be easier get get all stats for a measurement_id corresponding to a certain time, i.e. all social stats for post 1234 at time x. Another thought I had is since it doesn't make sense to compare number of fb likes with number of tweets or g+ shares, maybe it makes sense to separate each social measurement into it's own table? Schema 3 DB Popular Posts Table: Post post_id (pk) url title Table: fb_likes fb_like_id (pk) post_id (fk) timestamp value Table: fb_shares fb_shares_id (pk) post_id (fk) timestamp value Table: tweets tweets__id (pk) post_id (fk) timestamp value Table: google_plus google_plus_id (pk) post_id (fk) timestamp value As you can see I am generally lost/unsure of what approach to take. I'm sure this typical type of database problem (storing measurements overtime, i.e temperature statistic) that must have a common solution. Is there a design pattern/model for this, does it have a name? I tried searching for "database periodic data collection" or "database measurements over time" but didn't find anything specific. What would be an appropriate model to solve the needs of this problem?

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