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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • PRUEBAS DE ESPECIALIZACION GRATUITAS 2013

    - by agallego
    Consigue  tu Certificado de Especialista Oracle  de forma GRATUITA , 27 y 28 de Noviembre de 2013  Ahora puedes realizar los exámenes de implementación de las especializaciones de Oracle y convertirte en especialista. Podrás realizar cualquiera de los exámenes de implementación de la siguiente lista: Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist (1Z0-456) Oracle Fusion Financials 11g General Ledger Implementation Specialist(1Z0-508) Oracle Fusion Financials 11g Accounts Payable Implementation Specialist(1Z0-507) Oracle Fusion Financials 11g Accounts Receivable Implementation Specialist(1Z0-506) Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist (1Z0-584) Oracle Fusion Human Capital Management 11g Talent Management Certified Implementation Specialist (1Z0-585) Oracle ATG Web Commerce 10 Implementation Developer Certified Implementation Specialist (1Z0-510) Oracle Hyperion Planning 11 Essentials (1Z0-533) Oracle Business Intelligence Applications 7.9.6 for ERP Essentials (1Z0-525) Oracle Hyperion Financial Management 11 Essentials (1Z0-532) Oracle Business Intelligence Applications 7.9.6 for CRM Essentials (1Z0-524) Oracle Hyperion Data Relationship Management 11.1.2 Essentials (1Z1-588) Oracle Business Intelligence Foundation Suite 11g Essentials (1Z0-591) Oracle Essbase 11 Essentials (1Z0-531) SPARC T4-Based Server Installation Essentials (1Z0-597) Oracle Solaris 11 Installation and Configuration Essentials (1Z0-580) Sun ZFS Storage Appliance Certified Implementation Specialist Exalogic Elastic Cloud X2-2 Certified Implementation Specialist Oracle Exadata 11g Essentials (1Z0-536) Oracle VM 3 for x86 Essenstials (1Z0-590) Oracle Linux Fundamentals (1Z0-402) Oracle Linux System Administration (1Z0-403) Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z0-451) Oracle Unified Business Process Management Suite 11g Certified Implementation Specialist (1Z0-560) Oracle WebLogic Server 12c Certified Implementation Specialist (1Z0-599) Oracle WebCenter Portal 11g Essentials (1Z0-541) Oracle WebCenter Content 11g Essentials (1Z0-542) Oracle Application Development Framework 11g Certified Implementation Specialist Oracle Identity Analytics 11g Certified Implementation Specialist (1Z0-545) Oracle Enterprise Manager 12c Essentials (1Z0-457) Puedes consultar la información acerca de los examenes en cada uno de los enlaces. Para prepararte los examenes sigue la Guia de estudio que encontrarás en la página de cada examen. Requisitos: ser  Partner Gold, Platinum o Diamond de Oracle y tener un usuario de Oracle Pearson Vue.  ¿Cuándo?: 27 y 28 de noviembre  a las (9:00, 12:00, 16:00)  ¿Dónde?: Core Networks, C.E.Parque Norte, Edificio Olmo, Planta 1 Serrano Galvache 56 | 28033, Madrid Para inscribirte: Create una cuenta en Pearson Vue (www.pearsonvue.com/oracle). Para Registrarte aquí. Para más información sobre el programa de especializaciones, haz clic aquí. No pierdas esta oportunidad e inscríbete hoy.  Para cualquier duda contactar con [email protected]. Ana María Gallego Partner Enablement Manager Spain and Portugal      

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  • Im getting fatal errors... can anyone help me edit my program!

    - by user350217
    The errors i am getting are: Error 1 error LNK2019: unresolved external symbol "double __cdecl getDollarAmt(void)" (? getDollarAmt@@YANXZ) referenced in function _main hid.obj Error 2 fatal error LNK1120: 1 unresolved externals this is my program: #include<iostream> #include<cmath> #include<string> using namespace std; double getDollarAmt(); void displayCurrencies(); char getCurrencySelection (float amtExchanged); bool isSelectionValid(char selection); double calcExchangeAmt (float amtExchanged, char selection); void displayResults(double newAmount, float amtExchanged, char selection, char yesNo); const double russianRubles = 31.168; const double northKoreanWon = .385; const double chineseYuan = 6.832; const double canadianDollar = 1.1137; const double cubanPeso = 1.0; const double ethiopianBirr = 9.09; const double egyptianPound = 5.6275; const double tunisianDinar = 1.3585; const double thaiBaht = 34.4; /****** I changed the variables to global variables so you don't have to worry about accidentally setting them to 0 or assigning over a value that you need ********/ float amtEchanged = 0.0; char selection; char yesNo; double newAmount; int main() { float amtExchanged = 0.0; selection = 'a'; yesNo = 'y'; newAmount = 0.0; getDollarAmt (); displayCurrencies(); getCurrencySelection (amtExchanged); isSelectionValid(selection);/**** you only need to use the selection variable ****/ calcExchangeAmt (amtExchanged, selection); displayResults(newAmount, amtExchanged, selection, yesNo); return 0; } double getDollarAmt (float amtExchanged) // promt user for eachange amount and return it to main { float amtExchanged0;//created temporary variable to set amtExchanged to cout<< "Please enter the total dollar amount to exchange: "; cin>> amtExchanged0; amtExchanged = amtExchanged0;//setting amtExchanged to the right value return amtExchanged; } void displayCurrencies() // display list of currencies { cout<<"A Russian Ruble"<<endl <<"B North Korean Won"<<endl <<"C Chinese Yuan"<<endl <<"D Cuban Peso"<<endl <<"E Ethiopian Birr"<<endl <<"F Thai Baht"<<endl <<"G Canadian Dollars"<<endl <<"H Tunisian Dinar"<<endl <<"I Egyptian Pound"<<endl; } char getCurrencySelection (float amtExchanged) // make a selection and return to main { char selection0;//again, created a temporary variable for selection cout<<"Please enter your selection: "; cin>>selection0; selection = selection0;//setting the temporary variable to the actual variable you use /***** we are now going to see if isSelectionValid returns false. if it returns false, that means that their selection was not character A-H. if it is false we keep calling getCurrencySelection *****/ if(isSelectionValid(selection)==false) { cout<<"Sorry, the selection you chose is invalid."<<endl; getCurrencySelection(amtExchanged); } return selection; } bool isSelectionValid(char selection) // this fuction is supposed to be called from getCurrencySelection, the selction // must be sent to isSelectionValid to determine if its valid // if selection is valid send it bac to getCurrencySelection // if it is false then it is returned to getCurrencySelection and prompted to // make another selection until the selection is valid, then it is returned to main. { /**** i'm not sure if this is what you mean, all i am doing is making sure that their selection is A-H *****/ if(selection=='A' || selection=='B' || selection=='C' || selection=='D' || selection=='E' || selection=='F' || selection=='G' || selection=='H' || selection=='I') return true; else return false; } double calcExchangeAmt (float amtExchanged,char selection) // function calculates the amount of money to be exchanged { switch (toupper(selection)) { case 'A': newAmount =(russianRubles) * (amtExchanged); break; case 'B': newAmount = (northKoreanWon) * (amtExchanged); break; case 'C': newAmount = (chineseYuan) * (amtExchanged); break; case 'D': newAmount = (canadianDollar) * (amtExchanged); break; case 'E': newAmount = (cubanPeso) * (amtExchanged); break; case 'F': newAmount = (ethiopianBirr) * (amtExchanged); break; case 'G': newAmount = (egyptianPound) * (amtExchanged); break; case 'H': newAmount = (tunisianDinar) * (amtExchanged); break; case 'I': newAmount = (thaiBaht) * (amtExchanged); break; } return newAmount; } void displayResults(double newAmount, float amtExchanged, char selection, char yesNo) // displays results and asked to repeat. IF they want to repeat it clears the screen and starts over. { switch(toupper(selection)) { case 'A': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Russian Rubles."<<endl<<endl; break; case 'B': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" North Korean Won."<<endl<<endl; break; case 'C': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Chinese Yuan."<<endl<<endl; break; case 'D': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Cuban Pesos."<<endl<<endl; break; case 'E': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Ethiopian Birr."<<endl<<endl; break; case 'F': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Thai Baht."<<endl<<endl; break; case 'G': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Canadian Dollars."<<endl<<endl; break; case 'H': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Tunisian Dinar."<<endl<<endl; break; case 'I': cout<<"$"<<amtExchanged<<" is "<<newAmount<<" Egyptian Pound."<<endl<<endl; break; } cout<<"Do you wish to continue? (Y for Yes / N for No)"; cin>>yesNo; if(yesNo=='y' || yesNo=='Y') { getDollarAmt(); } else { system("cls"); } }

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  • Problem with IE

    - by coolboycsaba
    I have the following code: function header(){ experience += ''; var expimage = ''; for(var cik=0;cik<experience.length;cik++){ switch(experience[cik]){ case '0': expimage += 'img0'; break; case '1': expimage += 'img1'; break; case '2': expimage += 'img2'; break; case '3': expimage += 'img3'; break; case '4': expimage += 'img4'; break; case '5': expimage += 'img5'; break; case '6': expimage += 'img6'; break; case '7': expimage += 'img7'; break; case '8': expimage += 'img8'; break; case '9': expimage += 'img9'; break; } } document.getElementById('level').innerHTML = expimage; alert(expimage); } But it only work on chrome or mozilla. It shows up an empty alert box, but it work on firefox and chrome.

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  • Crystal report sql expression field

    - by Domnic
    im using asp.net crystal report and this is sql query CONVERT(NUMERIC(8, 2), CASE WHEN CASE WHEN GLDD_DOC_AMOUNT 0 THEN GLDD_DOC_AMOUNT ELSE 0 END = 0 THEN NULL ELSE CASE WHEN GLDD_DOC_AMOUNT 0 THEN GLDD_DOC_AMOUNT ELSE 0 END END) Q3_DR, CONVERT(NUMERIC(8, 2), CASE WHEN (- 1 * CASE WHEN GLDD_DOC_AMOUNT < 0 THEN GLDD_DOC_AMOUNT ELSE 0 END) = 0 THEN NULL ELSE - 1 * CASE WHEN GLDD_DOC_AMOUNT < 0 THEN GLDD_DOC_AMOUNT ELSE 0 END END) Q3_CR, i want to write this query into crystal report sql expression field how can i convert this?

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  • Repaint window problems

    - by nXqd
    #include "stdafx.h" // Mario Headers #include "GameMain.h" #define MAX_LOADSTRING 100 // Global Variables: HINSTANCE hInst; // current instance TCHAR szTitle[MAX_LOADSTRING]; // The title bar text TCHAR szWindowClass[MAX_LOADSTRING]; // the main window class name // Mario global variables ================= CGameMain* gGameMain; HWND hWnd; PAINTSTRUCT ps; // ======================================== // Forward declarations of functions included in this code module: ATOM MyRegisterClass(HINSTANCE hInstance); BOOL InitInstance(HINSTANCE, int); LRESULT CALLBACK WndProc(HWND, UINT, WPARAM, LPARAM); INT_PTR CALLBACK About(HWND, UINT, WPARAM, LPARAM); // My unprocess function ===================================== void OnCreate(HWND hWnd) { } void OnKeyUp(WPARAM wParam) { switch (wParam) { case VK_LEFT: gGameMain->KeyReleased(LEFT); break; case VK_UP: gGameMain->KeyReleased(UP); break; case VK_RIGHT: gGameMain->KeyReleased(RIGHT); break; case VK_DOWN: gGameMain->KeyReleased(DOWN); break; } } void OnKeyDown(HWND hWnd,WPARAM wParam) { switch (wParam) { case VK_LEFT: gGameMain->KeyPressed(LEFT); break; case VK_UP: gGameMain->KeyPressed(UP); break; case VK_RIGHT: gGameMain->KeyPressed(RIGHT); break; case VK_DOWN: gGameMain->KeyPressed(DOWN); break; } } void OnPaint(HWND hWnd) { HDC hdc = BeginPaint(hWnd,&ps); RECT rect; GetClientRect(hWnd,&rect); HDC hdcDouble = CreateCompatibleDC(hdc); HBITMAP hdcBitmap = CreateCompatibleBitmap(hdc,rect.right,rect.bottom); HBITMAP bmOld = (HBITMAP)SelectObject(hdcDouble, hdcBitmap); gGameMain->SetHDC(&hdcDouble); gGameMain->SendMessage(MESSAGE_PAINT); BitBlt(hdc,0,0,rect.right,rect.bottom,hdcDouble,0,0,SRCCOPY); SelectObject(hdcDouble,bmOld); DeleteDC(hdcDouble); DeleteObject(hdcBitmap); DeleteDC(hdc); } void OnDestroy() { gGameMain->isPlaying = false; EndPaint(hWnd,&ps); } // My unprocess function ===================================== ATOM MyRegisterClass(HINSTANCE hInstance) { WNDCLASSEX wcex; wcex.cbSize = sizeof(WNDCLASSEX); wcex.style = CS_HREDRAW | CS_VREDRAW; wcex.lpfnWndProc = WndProc; wcex.cbClsExtra = 0; wcex.cbWndExtra = 0; wcex.hInstance = hInstance; wcex.hIcon = LoadIcon(hInstance, MAKEINTRESOURCE(IDI_GDIMARIO)); wcex.hCursor = LoadCursor(NULL, IDC_ARROW); wcex.hbrBackground = (HBRUSH)(COLOR_WINDOW+1); wcex.lpszMenuName = MAKEINTRESOURCE(IDC_GDIMARIO); wcex.lpszClassName = szWindowClass; wcex.hIconSm = LoadIcon(wcex.hInstance, MAKEINTRESOURCE(IDI_SMALL)); return RegisterClassEx(&wcex); } BOOL InitInstance(HINSTANCE hInstance, int nCmdShow) { hInst = hInstance; // Store instance handle in our global variable hWnd = CreateWindow(szWindowClass, szTitle, WS_OVERLAPPEDWINDOW, CW_USEDEFAULT, CW_USEDEFAULT, WIDTH, HEIGHT, 0, NULL, hInstance, NULL); if (!hWnd) { return FALSE; } // ---------------- Start gdiplus ------------------ GdiplusStartup(&gdiToken,&gdiStartInput,NULL); // ------------------------------------------------- // Init GameMain gGameMain = new CGameMain(); ShowWindow(hWnd, nCmdShow); UpdateWindow(hWnd); return TRUE; } LRESULT CALLBACK WndProc(HWND hWnd, UINT message, WPARAM wParam, LPARAM lParam) { int wmId, wmEvent; switch (message) { case WM_COMMAND: wmId = LOWORD(wParam); wmEvent = HIWORD(wParam); // Parse the menu selections: switch (wmId) { case IDM_ABOUT: DialogBox(hInst, MAKEINTRESOURCE(IDD_ABOUTBOX), hWnd, About); break; case IDM_EXIT: DestroyWindow(hWnd); break; default: return DefWindowProc(hWnd, message, wParam, lParam); } break; case WM_KEYDOWN: OnKeyDown(hWnd,wParam); break; case WM_KEYUP: OnKeyUp(wParam); break; case WM_CREATE: OnCreate(hWnd); break; case WM_PAINT: OnPaint(hWnd); break; case WM_DESTROY: OnDestroy(); PostQuitMessage(0); break; default: return DefWindowProc(hWnd, message, wParam, lParam); } return 0; } // Message handler for about box. INT_PTR CALLBACK About(HWND hDlg, UINT message, WPARAM wParam, LPARAM lParam) { UNREFERENCED_PARAMETER(lParam); switch (message) { case WM_INITDIALOG: return (INT_PTR)TRUE; case WM_COMMAND: if (LOWORD(wParam) == IDOK || LOWORD(wParam) == IDCANCEL) { EndDialog(hDlg, LOWORD(wParam)); return (INT_PTR)TRUE; } break; } return (INT_PTR)FALSE; } int APIENTRY _tWinMain(HINSTANCE hInstance,HINSTANCE hPrevInstance,LPTSTR lpCmdLine,int nCmdShow) { UNREFERENCED_PARAMETER(hPrevInstance); UNREFERENCED_PARAMETER(lpCmdLine); // TODO: Place code here. MSG msg; HACCEL hAccelTable; // Initialize global strings LoadString(hInstance, IDS_APP_TITLE, szTitle, MAX_LOADSTRING); LoadString(hInstance, IDC_GDIMARIO, szWindowClass, MAX_LOADSTRING); MyRegisterClass(hInstance); // Perform application initialization: if (!InitInstance (hInstance, nCmdShow)) { return FALSE; } hAccelTable = LoadAccelerators(hInstance, MAKEINTRESOURCE(IDC_GDIMARIO)); // Main message loop: // GameLoop PeekMessage(&msg,NULL,0,0,PM_NOREMOVE); while (gGameMain->isPlaying) { while (PeekMessage(&msg,NULL,0,0,PM_REMOVE)) { if (msg.message == WM_QUIT) break; TranslateMessage(&msg); DispatchMessage(&msg); } if (gGameMain->enterNextState) { gGameMain->SendMessage(MESSAGE_ENTER); gGameMain->enterNextState = false; } gGameMain->SendMessage(MESSAGE_UPDATE); InvalidateRect(hWnd,NULL,FALSE); /*if (gGameMain->exitCurrentState) { gGameMain->SendMessage(MESSAGE_EXIT); gGameMain->enterNextState = true; gGameMain->exitCurrentState = false; }*/ ::Sleep(gGameMain->timer); // Do your game stuff here } GdiplusShutdown(gdiToken); // Shut down gdiplus token return (int) msg.wParam; } I use InvalidateRect(hWnd,NULL,FALSE); for repaint window, but the problem I met is when I repaint without any changes in Game struct . First it paints my logo well, the second time ( just call InvalidateRect(hWnd,NULL,FALSE); without gGameMain-SendMessage(MESSAGE_ENTER); which is init some variables for painting . Thanks for reading this :)

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  • filling in the holes in the result of a query

    - by ????? ????????
    my query is returning: +------+------+------+------+------+------+------+-------+------+------+------+------+-----+ | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Bla | +------+------+------+------+------+------+------+-------+------+------+------+------+-----+ | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 13 | | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 14 | | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 8 | 37 | 29 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 374 | 30 | | 0 | 0 | 1 | 0 | 78 | 2 | 4 | 8 | 57 | 169 | 116 | 602 | 31 | | 156 | 255 | 79 | 75 | 684 | 325 | 289 | 194 | 407 | 171 | 584 | 443 | 32 | | 1561 | 2852 | 2056 | 796 | 2004 | 1755 | 879 | 1052 | 1490 | 1683 | 2532 | 2381 | 33 | | 4167 | 3841 | 4798 | 3399 | 4132 | 5849 | 3157 | 4381 | 4424 | 4487 | 4178 | 5343 | 34 | | 5472 | 5939 | 5768 | 4150 | 7483 | 6836 | 6346 | 6288 | 6850 | 7155 | 5706 | 5231 | 35 | | 5749 | 4741 | 5264 | 4045 | 6544 | 7405 | 7524 | 6625 | 6344 | 5508 | 6513 | 3854 | 36 | | 5464 | 6323 | 7074 | 4861 | 7244 | 6768 | 6632 | 7389 | 8077 | 8745 | 6738 | 5039 | 37 | | 5731 | 7205 | 7476 | 5734 | 9103 | 9244 | 7339 | 8970 | 9726 | 9089 | 6328 | 5512 | 38 | | 7262 | 6149 | 8231 | 6654 | 9886 | 9834 | 9306 | 10065 | 9983 | 9984 | 6738 | 5806 | 39 | | 5886 | 6934 | 7137 | 6978 | 9034 | 9155 | 7389 | 9437 | 9711 | 8665 | 6593 | 5337 | 40 | +------+------+------+------+------+------+------+-------+------+------+------+------+-----+ as you can see the BLA column starts from 13. i want it to start from 1, then 2, then 3 etc......I do not want any gaps in the data. The reason there are gaps is because all of the months are 0 for that specific bla how do i get the result set to include ALL values for BLA, even ones that will yield 0 for the months? here are the desired results: +-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+ | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Bla | +-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+ | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 7 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 9 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 10 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 11 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 12 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 13 | | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 14 | | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 15 | | … | … | … | … | … | … | … | … | … | … | … | … | … | +-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+-----+ here's my query: WITH CTE AS ( select sum(case when datepart(month,[datetime entered]) = 1 then 1 end) as Jan, sum(case when datepart(month,[datetime entered]) = 2 then 1 end) as Feb, sum(case when datepart(month,[datetime entered]) = 3 then 1 end) as Mar, sum(case when datepart(month,[datetime entered]) = 4 then 1 end) as Apr, sum(case when datepart(month,[datetime entered]) = 5 then 1 end) as May, sum(case when datepart(month,[datetime entered]) = 6 then 1 end) as Jun, sum(case when datepart(month,[datetime entered]) = 7 then 1 end) as Jul, sum(case when datepart(month,[datetime entered]) = 8 then 1 end) as Aug, sum(case when datepart(month,[datetime entered]) = 9 then 1 end) as Sep, sum(case when datepart(month,[datetime entered]) = 10 then 1 end) as Oct, sum(case when datepart(month,[datetime entered]) = 11 then 1 end) as Nov, sum(case when datepart(month,[datetime entered]) = 12 then 1 end) as Dec, DATEPART(yyyy,[datetime entered]) as [Year], bla= CASE WHEN datediff(d, CAST([datetime entered] as DATE), CAST([datetime completed] as DATE))*24 + CONVERT(CHAR(2),[datetime completed],108) >191 THEN 192 ELSE datediff(d, CAST([datetime entered] as DATE), CAST([datetime completed] as DATE))*24 + CONVERT(CHAR(2),[datetime completed],108) END --,datediff(d, CAST([datetime entered] as DATE), CAST([datetime completed] as DATE)) AS Sort_Days, --DATEPART(hour, [datetime completed] ) AS Sort_Hours from [TurnAround] group by datediff(d, CAST([datetime entered] as DATE), CAST([datetime completed] as DATE))*24 + CONVERT(CHAR(2),[datetime completed],108), DATEPART(yyyy,[datetime entered]) , [datetime entered] --[DateTime Completed] ) SELECT ISNULL(SUM(Jan),0) Jan, ISNULL(SUM(Feb),0) Feb, ISNULL(SUM(Mar),0) Mar, ISNULL(SUM(Apr),0) Apr, ISNULL(SUM(May),0) May, ISNULL(SUM(Jun),0) Jun, ISNULL(SUM(Jul),0) Jul, ISNULL(SUM(Aug),0) Aug, ISNULL(SUM(Sep),0) Sep, ISNULL(SUM(Oct),0) Oct, ISNULL(SUM(Nov),0) Nov, ISNULL(SUM(Dec),0) Dec, [year], --,Sort_Hours, --Sort_Days, A.RN Bla FROM ( SELECT *, RN=ROW_NUMBER() OVER(ORDER BY object_id) FROM sys.all_objects) A LEFT JOIN CTE B ON A.RN = CASE WHEN B.Bla > 191 THEN 192 ELSE B.Bla END WHERE A.RN BETWEEN 1 AND 192 GROUP BY A.RN,[year]

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  • How do you code up a pattern matching block in scala?

    - by egervari
    How do you code a function that takes in a block of code that contains case statements? For instance, in my block of code, I don't want to code a match or a default case... looking something like this myApi { case Whatever() => // code for case 1 case SomethingElse() => // code for case 2 } And inside of my myApi(), it'll actually do the matches. Help?

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  • western digital caviar black. EXT4-fs error

    - by azat
    Recently I update my HDD on desktop machine, and bought WD Caviar Black. But after I format & copy information to it (using dd), and fix partitions size: I have next errors in kern.log: Aug 27 16:04:35 home-spb kernel: [148265.326264] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 9054, 32254 clusters in bitmap, 32258 in gd Aug 27 16:07:11 home-spb kernel: [148421.493483] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 9045, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:17 home-spb kernel: [148546.481693] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 10299, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:17 home-spb kernel: [148546.487147] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.258711] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 4345, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.277591] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.278202] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 4344, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.284760] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.291983] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 9051, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.297495] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.297916] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 9050, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.297940] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.303213] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 4425, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.312127] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.312487] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 4424, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.317858] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.322231] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 4336, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.326250] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.326599] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 4335, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.332397] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.341957] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 5764, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.350709] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:42 home-spb kernel: [148572.351127] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 5763, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:42 home-spb kernel: [148572.355916] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:43 home-spb kernel: [148572.401055] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 10063, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:43 home-spb kernel: [148572.404357] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:43 home-spb kernel: [148572.414699] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 10073, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:43 home-spb kernel: [148572.420411] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. Aug 27 16:09:43 home-spb kernel: [148572.493933] EXT4-fs error (device sdc2): ext4_mb_generate_buddy:739: group 9059, 32254 clusters in bitmap, 32258 in gd Aug 27 16:09:43 home-spb kernel: [148572.493956] JBD2: Spotted dirty metadata buffer (dev = sdc2, blocknr = 0). There's a risk of filesystem corruption in case of system crash. One time, machine rebooted (not manually), when I turn it on, it runs fsck on /dev/sdc2 and fix some errors and some files are missing on /dev/sdc2 I'v check /dev/sdc2 for badblocks, it doesn't have it ( using e2fsck -c /dev/sdc2 ) Here is the output of fsck http://pastebin.com/D5LmLVBY What else I can do to understand what's wrong here? BTW for /dev/sdc1 no message like that, in kern.log Linux version: 3.3.0 Distributive: Debian wheezy

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  • Can't get my object to point at the mouse.

    - by melignus
    I'm using a combination of SDL and OpenGL in a sort of crash course project to teach myself how this all works. I'm really only interested in OpenGL as a way to use acceleration in 2D games so I just need this to work in a 2D plane. I have been having a lot of problems today with my current issue, I would like an object to point towards the mouse while the mouse button is clicked and then of course stay pointing in that direction after the mouse is lifted. void Square::handle_input() { //If a key was pressed if( event.type == SDL_KEYDOWN ) { //Adjust the velocity switch( event.key.keysym.sym ) { case SDLK_UP: upUp = false; yVel = -1; break; case SDLK_DOWN: downUp = false; yVel = 1; break; case SDLK_LEFT: leftUp = false; xVel = -1; break; case SDLK_RIGHT: rightUp = false; xVel = 1; break; case SDLK_w: wUp = false; sAng = 1; break; case SDLK_s: sUp = false; sAng = -1; break; } } //If a key was released else if( event.type == SDL_KEYUP ) { //Adjust the velocity switch( event.key.keysym.sym ) { case SDLK_UP: upUp = true; yVel = 0; break; case SDLK_DOWN: downUp = true; yVel = 0; break; case SDLK_LEFT: leftUp = true; xVel = 0; break; case SDLK_RIGHT: rightUp = true; xVel = 0; break; case SDLK_w: wUp = true; sAng = 0; break; case SDLK_s: sUp = true; sAng = 0; break; } } //If a mouse button was pressed if( event.type == SDL_MOUSEBUTTONDOWN ) { switch ( event.type ) { case SDL_MOUSEBUTTONDOWN: mouseUp = false; mousex == event.button.x; mousey == event.button.y; break; case SDL_MOUSEBUTTONUP: mouseUp = true; break; } } } And then this is called at the end of my Object::Move call which also handles x and y translation if (!mouseUp) { xVect = mousex - x; yVect = mousey - y; radAng = atan2 ( mousey - y, mousex - x ); sAng = radAng * 180 / 3.1415926l; } Right now when I click the object turns and faces down to the bottom left but then no longer changes direction. I'd really appreciate any help I could get here. I'm guessing there might be an issue here with state versus polled events but from all the tutorials that I've been through I was pretty sure I had fixed that. I've just hit a wall and I need some advice!

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  • What's wrong with this code to un-camel-case a string?

    - by omair iqbal
    Here is my attempt to solve the About.com Delphi challenge to un-camel-case a string. unit challenge1; interface uses Windows, Messages, SysUtils, Variants, Classes, Graphics, Controls, Forms, Dialogs, StdCtrls; type check = 65..90; TForm1 = class(TForm) Edit1: TEdit; Button1: TButton; procedure Button1Click(Sender: TObject); private { Private declarations } public { Public declarations } end; var Form1: TForm1; var s1,s2 :string; int : integer; implementation {$R *.dfm} procedure TForm1.Button1Click(Sender: TObject); var i: Integer; checks : set of check; begin s1 := edit1.Text; for i := 1 to 20 do begin int :=ord(s1[i]) ; if int in checks then insert(' ',s1,i-1); end; showmessage(s1); end; end. check is a set that contains capital letters so basically whenever a capital letter is encountered the insert function adds space before its encountered (inside the s1 string), but my code does nothing. ShowMessage just shows text as it was entered in Edit1. What have I done wrong?

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  • How can I automate the "generate scripts" task in SQL Server Management Studio 2008 ?

    - by Brann
    I'd like to automate the script generation in SQL Server Management Studio 2008. Right now what I do is : Right click on my database, Tasks, "Generate Scripts..." manually select all the export options I need, and hit select all on the "select object" tab Select the export folder Eventually hit the "Finish" button Is there a way to automate this task? Edit : I want to generate creation scripts, not change scripts.

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  • How do you code up a pattern matching code block in scala?

    - by egervari
    How do you code a function that takes in a block of code as a parameter that contains case statements? For instance, in my block of code, I don't want to do a match or a default case explicitly. I am looking something like this myApi { case Whatever() => // code for case 1 case SomethingElse() => // code for case 2 } And inside of my myApi(), it'll actually execute the code block and do the matches. Help?

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  • What is the purpose of the s==NULL case for mbrtowc?

    - by R..
    mbrtowc is specified to handle a NULL pointer for the s (multibyte character pointer) argument as follows: If s is a null pointer, the mbrtowc() function shall be equivalent to the call: mbrtowc(NULL, "", 1, ps) In this case, the values of the arguments pwc and n are ignored. As far as I can tell, this usage is largely useless. If ps is not storing any partially-converted character, the call will simply return 0 with no side effects. If ps is storing a partially-converted character, then since '\0' is not valid as the next byte in a multibyte sequence ('\0' can only be a string terminator), the call will return (size_t)-1 with errno==EILSEQ. and leave ps in an undefined state. The intended usage seems to have been to reset the state variable, particularly when NULL is passed for ps and the internal state has been used, analogous to mbtowc's behavior with stateful encodings, but this is not specified anywhere as far as I can tell, and it conflicts with the semantics for mbrtowc's storage of partially-converted characters (if mbrtowc were to reset state when encountering a 0 byte after a potentially-valid initial subsequence, it would be unable to detect this dangerous invalid sequence). If mbrtowc were specified to reset the state variable only when s is NULL, but not when it points to a 0 byte, a desirable state-reset behavior would be possible, but such behavior would violate the standard as written. Is this a defect in the standard? As far as I can tell, there is absolutely no way to reset the internal state (used when ps is NULL) once an illegal sequence has been encountered, and thus no correct program can use mbrtowc with ps==NULL.

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  • WebCenter Customer Spotlight: SICE

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) is a Spanish company specializes in engineering and technology integration for intelligent transport systems and environmental control systems. They had a large quantity of engineering and environmental planning documents  which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. SICE adapted  Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution with SICE’s third-party enterprise resource planning (ERP) system. SICE  accelerated time to market for all projects, minimized time required to identify and recover documents  and achieved greater efficiency in all operations. Company Overview Created in 1921, Sociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) currently specializes in engineering and technology integration for intelligent transport systems and environmental control systems. It has more than 2,500 employees, with operations in Spain and various locations in Latin America, the United States, Africa, and Australia. Business Challenges They had a large quantity of engineering and environmental planning documents generated in research and projects which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. Solution Deployed SICE worked with the Oracle Partner ABAST Solutions to evaluate and choose the best document management system, ultimately selecting Oracle WebCenter Content over other options including  Documentum, SharePoint, OpenText, and Alfresco.They adapted Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution  with SICE’s third-party enterprise resource planning (ERP) system to accelerate incorporation with the documentation system and ensure integrity ERP system data. Business Results SICE  accelerated time to market for all projects by releasing reports and information that support and validate engineering projects, stored all documents in a single repository with organizationwide accessibility, minimizing time required to identify and recover documents needed for reports to initiate and execute engineering and building projects. Overall they achieved greater efficiency in all operations, including technical and impact report development and construction documentation management. “The correct and efficient management of information is vital to our environmental management activity. Oracle WebCenter Content  serves as a basis for knowledge management practices, with the objective of adding greater value to everything that we do.” Manuel Delgado, IT Project Engineering, Sociedad Ibérica de Construcciones Eléctricas, S.A Additional Information SICE Customer Snapshot Oracle WebCenter Content

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  • Scanner error that I can't figure out: NoSuchElementException

    - by iaacp
    It's crashing on the third line inside the do-while loop, and doesn't wait for my input: input = kb.nextInt(); Stack trace: Exception in thread "main" java.util.NoSuchElementException at java.util.Scanner.throwFor(Unknown Source) at java.util.Scanner.next(Unknown Source) at java.util.Scanner.nextInt(Unknown Source) at java.util.Scanner.nextInt(Unknown Source) at main.MainDriver.main(MainDriver.java:50) Relevant code: do { displayFullMenu(); System.out.print("Selection: "); input = kb.nextInt(); switch (input) { //Create new survey case 1: currentSurvey = new Survey(); break; //Display current survey case 2: currentSurvey.display(); break; //Save current survey case 3: saveSurvey(currentSurvey); break; //Load a survey case 4: currentSurvey = loadSurvey(); break; //Modify a survey case 5: currentSurvey.modify(); break; /*******************Test Functions*******************/ //Create new test case 6: currentSurvey = new Test(); break; //Display current test case 7: currentSurvey.display(); break; //Save current test case 8: saveSurvey(currentSurvey); break; //Load a test case 9: currentSurvey = loadTest(); break; //Modify a test case 10: currentSurvey.modify(); default: System.out.println("Invalid choice. Please make a valid choice: "); input = kb.nextInt(); System.out.println(); } } while (input != 99); kb.close(); It crashes after I choose option 9. It saves the file correctly, then goes back to the top of the loop, and crashes at the previously mentioned line. I want it to ask for more input. What gives?

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  • Overlapping template partial specialization when wanting an "override" case: how to avoid the error?

    - by user173342
    I'm dealing with a pretty simple template struct that has an enum value set by whether its 2 template parameters are the same type or not. template<typename T, typename U> struct is_same { enum { value = 0 }; }; template<typename T> struct is_same<T, T> { enum { value = 1 }; }; This is part of a library (Eigen), so I can't alter this design without breaking it. When value == 0, a static assert aborts compilation. So I have a special numerical templated class SpecialCase that can do ops with different specializations of itself. So I set up an override like this: template<typename T> struct SpecialCase { ... }; template<typename LT, typename RT> struct is_same<SpecialCase<LT>, SpecialCase<RT>> { enum { value = 1 }; }; However, this throws the error: more than one partial specialization matches the template argument list Now, I understand why. It's the case where LT == RT, which steps on the toes of is_same<T, T>. What I don't know is how to keep my SpecialCase override and get rid of the error. Is there a trick to get around this? edit: To clarify, I need all cases where LT != RT to also be considered the same (have value 1). Not just LT == RT.

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  • The Minimalist Approach to Content Governance - Create Phase

    - by Kellsey Ruppel
     Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content creation process! Once the content requester has addressed the items outlined in the Request Phase it is time to setup and begin the production of content.   For this to be done correctly it is important the the content be assigned appropriate workflow and security information. As in our prior phase, let's take a look at what can be done to streamline this process - as contributors are focused on getting information to their end users as quickly as possible. This often means that details around how to ensure that the materials are properly managed can be overlooked, but fortunately there are some techniques that leverage our content management system's native capabilities to automatically take care of some of the details. 1. Determine Access Why - Even if content is not something that needs to restricted due to security reasons, it is helpful to apply access rights so that the content ends up being visible only to users that it relates to. This will greatly improve user experience. For instance, if your team is working on a group project many of your fellow company employees do not need to see the content that is being worked on for that project. How - Make use of native content features that allow propagation of security and meta data from parent folders within your content system that have been setup for your particular effort. This makes it painless to enforce security, as well as meta data policies for even the most unorganized users. The default settings at a parent level can be set once the content creation request has been accepted and a location in the content management system is assigned for your specific project. Impact - Users can find information will less effort, as they will only be exposed to what they need for their work and can leverage advanced search features to take advantage of meta data assigned to content. The combination of default security and meta data will also help in running reports against the content in the Manage and Retire stages that we will discuss in the next 2 posts. 2. Assign Workflow (optional depending on nature of content) Why - Every case for workflow is going to be a bit different, but it generally involves ensuring that content conforms to management, legal and or editorial requirements. How - Oracle's Universal Content Management offers two ways of helping to workflow content without much effort. Workflow can be applied to content based on Criteria acting on meta data or explicitly assigned to content with a Basic workflow. Impact - Any content that needs additional attention before release is addressed, allowing users to comment and version until a suitable result is reached. By using inheritance from parent folders within the content management system content can automatically be given the right security, meta data and workflow information for a particular project's content. This relieves the burden of doing this for every piece of content from management teams and content contributors. We will cover more about the management phase within the content lifecycle in our next installment.

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  • WebCenter Customer Spotlight: Sberbank of Russia

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital.Sberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million.Sberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search, which became an indispensable service across the organization and in the board room business results. Sberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. With the implemented solution they reducing the amount of bad debt significantly. Company OverviewSberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital. In 2010, it ranked 43rd in the world for Tier 1 capital. Business ChallengesSberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million. It also wanted to automate distressed asset management to reduce the number of corporate clients’ bad debts. As part of their business strategy they wanted to drive high-quality, competitive customer services by simplifying client communication processes and enabling personnel to quickly access client information Solution deployedSberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search which became an indispensable service across the organization and in the board room business results. Business ResultsSberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. They monitored 103,000 client transactions and 32,000 bank cards with credit collection issues (100% of Sberbank’s bad borrowers) reducing the amount of bad debt significantly. “Innovation and client service are the foundation of our business strategy. Oracle’s Siebel CRM applications helped advance our objectives by enabling us to deliver faster, more personalized service while managing and tracking distressed assets.” A.B. Sokolov, Head of Center of Business Administration and Customer Relationship Management, Sberbank of Russia Additional Information Sberbank of Russia Customer Snapshot Oracle WebCenter Content Siebel Customer Relationship Management 8.1 Oracle Business Intelligence, Enterprise Edition 11g

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  • Good case for a Null Object Pattern? (Provide some service with a mailservice)

    - by fireeyedboy
    For a website I'm working on, I made an Media Service object that I use in the front end, as well as in the backend (CMS). This Media Service object manipulates media in a local repository (DB); it provides the ability to upload/embed video's and upload images. In other words, website visitors are able to do this in the front end, but administrators of the site are also able to do this in the backend. I'ld like this service to mail the administrators when a visitor has uploaded/embedded a new medium in the frontend, but refrain from mailing them when they upload/embed a medium themself in the backend. So I started wondering whether this is a good case for passing a null object, that mimicks the mail funcionality, to the Media Service in the backend. I thought this might come in handy when they decide the backend needs to have implemented mail functionality as well. In simplified terms I'ld like to do something like this: Frontend: $mediaService = new MediaService( new MediaRepository(), new StandardMailService() ); Backend: $mediaService = new MediaService( new MediaRepository(), new NullMailService() ); How do you feel about this? Does this make sense? Or am I setting myself up for problems down the road?

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  • Why don't languages use explicit fall-through on switch statements?

    - by zzzzBov
    I was reading Why do we have to use break in switch?, and it led me to wonder why implicit fall-through is allowed in some languages (such as PHP and JavaScript), while there is no support (AFAIK) for explicit fall-through. It's not like a new keyword would need to be created, as continue would be perfectly appropriate, and would solve any issues of ambiguity for whether the author meant for a case to fall through. The currently supported form is: switch (s) { case 1: ... break; case 2: ... //ambiguous, was break forgotten? case 3: ... break; default: ... break; } Whereas it would make sense for it to be written as: switch (s) { case 1: ... break; case 2: ... continue; //unambiguous, the author was explicit case 3: ... break; default: ... break; } For purposes of this question lets ignore the issue of whether or not fall-throughs are a good coding style. Are there any languages that exist that allow fall-through and have made it explicit? Are there any historical reasons that switch allows for implicit fall-through instead of explicit?

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  • Convert MSAccess Project Management Application to PHP/MySQL: Which Methodology?

    - by zzapper
    I've got to convert a not terribly complicated bespoke project management system from MsAccess Application to PHP/MySQL. I've been programming for donkey's years but embarrassingly know practically nothing about modern methodologies. So the old 'learning curve' versus 'improved efficiency' conundrum rears its ugly head once again. Although I've Googled up some stuff I don't want to prejudice your suggestions, where would you start, I'm at your mercy?

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